August 21–23 | The Hilton Chicago | Chicago, IL 60605
FMCS expresses great appreciation to the members of the 2018 National Labor-Management Conference Planning Committee who helped shape the structure 

and content of this year’s conference. Committee Co-Chairs: Heather Brown and Javier Ramirez. Program Committee: John Arnold, Scot Beckenbaugh, David 

Born, Carolyn Brommer, Heather Brown, Richard Giacolone, Jamie Haag, Valerie Harragin, Gary Hattal, Isael Hermosillo, Thomas Jeffery, Marcus Lawson, Lynda 

Lee, Greg Raelson, Javier Ramirez, Beth Schindler, Krystil Smith, and Kimberly Ayers Warren. Thank you to the countless individual contributors within FMCS 

for their special contributions, which have helped tremendously in the planning and execution of our 2018 National Labor-Management Conference.

TABLE OF CONTENTS

Director’s Message / 3 Important Information / 4 Conference Schedule-Day 1 / 5 

Conference Schedule-Day 2 / 11 Conference Schedule-Day 3 / 15 At-A-Glance / 16 

Sponsors List / 20 About FMCS / 22 Notes / 28 Floor Plans / 32 

The FMCS National Labor-Management Conference is the place for labor 

relations practitioners to get the most up-to-date information about sectoral 

trends, practical bargaining tools, and broad networking opportunities. 

LEARN from a lineup of distinguished leaders in labor and management with 

strategic analyses on recent developments and major trends.

PROBLEM-SOLVE at workshops that focus on practical, real-life situations and 

provide solid, tested solutions from the people who have overcome the challenge.

NETWORK with fellow professionals in labor relations from around the country 

and around the world.

PLAN for tomorrow with advice from experts and leaders who are one 

step ahead, leading the trends and mapping the paths to labor-management 

partnership and success for their organizations. 
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 3

Dear Labor Relations 

Professional: 

Welcome to the 2018 

FMCS National LaborManagement Conference 

focusing on LaborManagement Cooperation: 

Solutions for Today, Vision 

for Tomorrow. 

At FMCS, we have a front row seat witnessing the 

changes and trends in labor relations, conflict 

resolution and collective bargaining. The labor 

and management community in 2018 is facing 

changing - times, case law, and attitudes about 

collective bargaining and employee representation. 

Employers and Unions are constantly adjusting to 

these changes. This conference will address many 

of these trends and offer practical commentary, 

suggestions, and solutions. 

More than 70 years ago, Congress recognized that 

while workplace conflict is inevitable, disruptive 

work stoppages need not be. Managing and 

preventing conflict was viewed as the best way 

to avoid the adverse economic effects of labor 

disputes. Congress created the Federal Mediation 

and Conciliation Service (FMCS or the Agency) in 

the Taft-Hartley Act, as an independent agency, 

thus removing the former U.S. Conciliation Service 

from the Department of Labor to ensure that FMCS 

mediators would be objective and acceptable to 

management and labor. FMCS has no regulatory 

authority and does not enforce any laws. It was 

created with one explicit mission: “to assist 

parties to labor disputes in industries affecting 

commerce to settle such disputes through 

conciliation and mediation.” 

Everyone acknowledges that good labormanagement relationships, collaboration, and 

pragmatic problem solving between companies 

and their workers not only prevents disputes, 

but also contributes significantly to increased 

competitiveness, job growth, and enhanced 

economic well-being for both businesses 

and workers. 

This year’s conference will feature scores of 

workshops, panels, and plenary sessions 

focusing on new rules of the road for labor relations 

practitioners and new workplace challenges. 

Practitioners, parties, and experts will share their 

insights, as well as practical tools and techniques 

for addressing:

■ Bargaining challenges posed by new 

workplace issues

■ Innovative solutions for health care and 

pension benefits bargaining

■ Labor-management success stories with 

winning examples of how it’s done

■ Innovative, expedited bargaining techniques

Attending the 2018 NLMC offers information-packed 

workshops, panels and plenaries, and provides the 

opportunity to meet other attendees, speakers, 

and government officials. We hope everyone takes 

advantage of all the benefits and opportunities 

provided from assembling hundreds of labor and 

management practitioners to share experiences 

and lessons learned.

RICHARD GIACOLONE

Director, FMCS

Director’s Message
#FMCSATWORK

Be sure to tweet your comments and photos during 

the conference. Please use the conference hashtag 

#FMCSatWork and follow us on Twitter, like us on 

Facebook, and subscribe to our YouTube channel to 

view post conference highlights.

CONNECT TO WI-FI

Complimentary Wi-Fi is available 

in the conference space.

Network Name: FMCS NLMC

Password: FMCSatwork18

CONTINUING EDUCATION CREDITS

The Illinois MCLE Board has approved 13 workshops for up to 8.0 total Continuing Legal Education credits. 

Individuals seeking CLE credits through any other state will need to apply for CLE credit on their own. 

FMCS will provide a Certificate of Attendance via email within 10 business days following the conference. 

CONFERENCE MOBILE APP

Download the mobile app to your iPhone, iPad, or Android device 

for convenient access to workshop listings, at-a-glance schedules, 

speaker bios, session presentations, maps, and more. The app 

is available for download from the App Store and on Google Play. 

Search app stores for CrowdCompass AttendeeHub and select 

FMCS NLMC 2018. App assistance is available at the Help Desk.

Important information

REGISTRATION AREA HELP DESK

Need something? Lose something? See us at the Help 

Desk! The Help Desk will be at the Registration area for 

the duration of the conference. If you have lost an item, 

need to have your name badge re-printed, or have any 

conference needs, just ask us!

CONFERENCE EVALUATION

Help us make your next experience 

great! Please be sure to provide your 

thoughts and feedback and complete our 

conference evaluation via the conference 

mobile app, or on the Web at 

surveymonkey.com/r/NLMC2018

EXPLORE FMCS

Our team will be available to share information on our services such as 

Grants, and Arbitration Services, and provide an assessment of your 

Labor-Management group. If you participate in a Labor-Management 

group meeting process (Committee/Forum/Council) etc., visit the booth in 

the Registration area for a 60-Second Labor-Management Health Check! 

Take a quick 10-question survey to get an FMCS committee effectiveness 

assessment of your group. You can get contact information for mediators 

in your local area and schedule complimentary training to give your L/M 

meetings an effectiveness “tune-up.”

FMCS NLMC 2018 is valid for 8 PDCs for the SHRM SHRM-CPSM or SHRM-SCPSM. The NLMC is pre-approved by HRCi 

for 8 General credits towards a aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.” To earn 

either of the HR credits, simply stop by the Continuing Education Credits booth at the conference to sign in. The 

HRCI and SHRM activity IDs will be provided to attendees via email within 10 business days of the conference.

If you have any questions about CLE credits, please email ContEd@fmcs.gov.
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 5

7:30–8:30 a.m. Continental Breakfast and App Demonstration

INTERNATIONAL BALLROOM

8:30–9:30 a.m. PLENARY

INTERNATIONAL BALLROOM

Presentation of Colors

U.S. Armed Forces

National Anthem

Emma Kashanitz, Taylor Mondragon; Victor J. Andrew High School

Opening Remarks

Richard Giacolone, Director, FMCS

Welcome to Chicago

The Honorable Rahm Emanuel, Mayor of the City of Chicago; Robert Reiter, President, 

Chicago Federation of Labor; Kate Shindle, President, Actors’ Equity Association

9:30–10:00 a.m. MORNING BREAK - CONTINENTAL LEVEL

10:00–11:30 a.m. PROGRAMS/WORKSHOPS

Collective Bargaining Series: Traditional Bargaining (CLE)

John Gray, FMCS; Kevin Hawkins, FMCS

SALON 3

Collective bargaining in today’s environment is challenging. Improved negotiation skills can increase 

your odds of achieving a collective bargaining agreement that meets the needs of both sides. 

Participants will learn the basics of the collective bargaining process and table dynamics, and identify 

strategies and skills to increase their odds not only for success at the table, but also for a productive 

labor-management relationship. Participants will leave with an understanding of proposal gathering, 

initial exchange, volleys, packaging, and the management of stakeholder dynamics that affect the 

entire process. 

This session is approved for 1.5 CLE Credits

Dealing Positively with Difficult Behaviors

Gary Hattal, FMCS; Tom Melançon, FMCS

CONTINENTAL BALLROOM B

What causes toxic behaviors in the workplace? How can we define and categorize these behaviors to 

help us understand and deal with them more effectively? This workshop provides specific tips and 

strategies for addressing interpersonal challenges in the workplace. Participants will come away with 

skills and practical actions to address these challenges and build greater team cohesiveness, better 

relationships and increased productivity.

Tuesday / August 21

Conference Schedule
6 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

10:00–11:30 a.m. Innovations in Training for an Evolving Health Care System

Selena Griffin-Mahon, Bronx Lebanon Hospital Center; Dwight Chambers, BronxCare Health System;

Alizata Traore, BronxCare Health System; Samir Fayyaz, 1199 SEIU Training & Employment Fund; 

Rebecca Hall, 1199 SEIU Training & Employment Funds; Estela Vazquez, 1199 SEIU; Kathy Murray-Cannon, FMCS

SALON 1

In the American labor lexicon, apprentices are generally more associated with hammer and nails 

than health care. 1199 SEIU Training and Employment Funds (TEF) is changing that model with their 

groundbreaking Registered Apprenticeship Program. The TEF pilot apprenticeship program is a 

collaborative effort of the Union, BronxCare Health System, The City of New York, The New York Alliance 

for Careers in Health Care (NYACH), the Health Care Career Advancement Program (H-CAP), and LaGuardia 

Community College (CUNY). Hospital workers are trained to become community health workers, connecting 

the local community with medical and social services.

Post-Traumatic Stress Disorder in the Workplace 

Brian Clauss, Veterans Legal Support Center and Clinic; John Mundt, Ph.D., Veterans Affairs Medical 

Center; Israel Nuñez, FMCS; Scott Blake, FMCS

CONTINENTAL BALLROOM C

Post-Traumatic Stress Disorder (PTSD) affects thousands of workers across the country. Not just transitioning 

service members and veterans dealing with trauma, but people severely impacted by a distressing event, 

the victims of PTSD extend beyond the physically injured and their families. As the awareness of the disorder 

increases, so too do the questions concerning its effects; how to best recognize the challenges associated 

with PTSD, and how to appropriately accommodate and support people suffering from a traumatic experience. 

This workshop will discuss the emotional impact on workers and the workplace from fatal accidents, workplace 

violence, and military service-connected events. A panel of experts will discuss the current research on PTSD and 

offer practical knowledge on how to respond to employees with behavioral health concerns related to a traumatic 

incident. With a greater understanding of what PTSD is—and isn’t—Employers and Unions can help ensure that 

workers are provided a safe and supportive environment for them to cope with their trauma and be productive.

Tailoring Your Bargaining Model for Negotiations Success: Lockheed Martin & UAW

Jay Sumner, Lockheed Martin; Adam Stevenson, United Auto Workers; Mike Franczak, FMCS

SALON 2

Facing the challenge of applying a non-traditional approach to negotiations in a traditional manufacturing 

environment, these parties—with assistance from FMCS—successfully wove together elements of interestbased, affinity, and other collaborative tools to form their very own model of “issue-based” negotiations.  

In this session you will see how one group was able to incorporate FMCS training to create a negotiation 

model and outcome uniquely their own.

Understanding the Civility Spectrum in the Workplace (Diversity & Inclusion CLE) 

David Yamada, Suffolk University Law School; Ligia Velazquez, FMCS; Denise McKenney, FMCS

CONTINENTAL BALLROOM A

The workplace can either be a toxic and dangerous place rife with bullying, harassment, and conflict, or 

an environment where employees are respectful and considerate in their interactions with one another, 

as well as with customers, clients, and the public. We will discuss the impact of the workplace culture on 

productivity and collaboration, how to recognize and diminish incivility in the workplace, and what you can 

do to promote a culture of courtesy, respect, and collaboration. 

This session is approved for 1.50 Diversity & Inclusion CLE Credits

11:45 a.m.–1:15 p.m. Lunch Plenary: Campaign of Hope with UAW/FORD

Bill Eaddy, United Auto Workers; Lisa Sabourin, Ford Motor Company; Carolyn Brommer, FMCS

INTERNATIONAL BALLROOM

The Campaign of Hope is a joint UAW-Ford initiative aimed at raising awareness about opioids and 

providing support to our employees and their families. This event brings together experts in the field of 

law enforcement, community health and recovery to help understand the challenges of this epidemic. In 

addition to the Campaign of Hope, UAW-Ford has a joint leadership group that has taken initiatives to raise 

awareness of the opiate epidemic.
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 7

CITY OF CHICAGO LABOR MANAGEMENT 

COOPERATION COMMITTEE

Co-Executive Directors: Edward M. Hogan, Esq.,

Hogan, Marren, Babbo & Rose, 321 N. Clark St., Suite 1300, Chicago, Il 60654, 312-946-1800

Carol Hamburger, Deputy Comptroller, City Of Chicago
8 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

1:30–2:45 p.m. CALM: Cooperative Agreement Labor and Management

Ken Rueter, UCOR; Mel Schuster, CALM; Charlie Woody, Knoxville Building & Construction Trades 

Council; Peter Cheng, FMCS; Matt Cockroft, FMCS

SALON 2

This is a 2017 FMCS Grant winner. The Uranium Processing Facility at Y-12 National Security Complex in Oak 

Ridge, Tennessee is recognized as the largest construction project in State history. Beginning in May 2017, 

representatives from CALM, the Knoxville Building and Construction Trades Council, CNS/UPF and UCOR 

came together to draft a proposal aimed at securing a grant from FMCS. Since being awarded the grant in 

September, 2017 this collection of employers, local schools, and trade unions are working together through 

a non-profit labor management program to develop, promote and advance the involvement of qualified 

minority and/or female applicants, to promote positive labor-management initiatives, and to develop 

increased construction job opportunities, apprenticeship and advanced skill training, and safety education; 

all in an economically challenged eight-county region of Eastern Tennessee. 

Making the Decisions That Make the Deal

John Gray, FMCS; Rosa Tiscareno, FMCS

SALON 3

This program explores what’s really going on cognitively during the decision-making process and how 

advocates and neutrals can positively influence both team and individual decision making for better and 

more efficient outcomes. During any settlement process, be it collective bargaining or individual disputes 

there’s a series of decisions that have to be made. These decisions and the process in which they are 

made are critical to your success or failure. By enhancing your understanding of decisional dynamics you’ll 

be equipped with the tools to effectively lead and influence others through the difficulties of high stakes 

decision making.
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 9

1:30–2:45 p.m. Civility & Ethics (Legal Ethics CLE) 

Lisa Moss, Carmell Charone Widmer Moss & Barr; Alan Symonette, Symonette ADR Services; 

Joseph Torres, Winston & Strawn, LLP; Pearl Zuchlewski, Kraus & Zuchlewski; Lane Harstad, FMCS

SALON 4

This program will help attorneys and other advocates maximize success when representing clients in 

labor and employment disputes, emphasizing best practices and common ethical issues arising under the 

ABA model rules. An expert panel of arbitrators and lawyers will discuss best practices for arbitration of 

grievances and statutory employment claims and will provide you with proven strategies to maintain clear 

lines and avoid ethical pitfalls. 

This session is approved for 1.25 Legal Ethics CLE Credits

Bargaining Across Generations (Diversity & Inclusion CLE) 

Gary Hattal, FMCS; Rachel Lev, FMCS

SALON 1

Tackling generational dynamics in the context of collective bargaining: Bargaining in a mixed-generation 

workplace with divergent interests regarding wages, health care, retirement, leave, work schedules, etc. 

can make it difficult for bargaining teams to make group decisions, reach agreements, and get those 

agreements ratified. This workshop will discuss common generational dynamics as well as tools for 

including, motivating, and balancing the interests of different generational cohorts—tapping into the 

diversity, encouraging participation, supporting ratification efforts, and working productively with 

multi-generational committees and membership. 

This session is approved for 1.25 Diversity & Inclusion CLE Credits

2:45–3:00 p.m. AFTERNOON BREAK - SALON LEVEL

These are the words that come to mind when we describe 

the working relationship we have with the national and 

local union leaders who represent our employees. 

Together, we provide our customers with safe, reliable 

service every day, all day. 

WE KEEP LIFE FLOWINGTM

COLLABORATION. 

PROFESSIONALISM. 

RESPECT. 

SERVICE. ONE MORE WAY 

WE KEEP LIFE FLOWING.
10 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

3:00–4:15 p.m. PROGRAMS/WORKSHOPS

Making Conflict Work

Peter Coleman, Columbia University; John Gray, FMCS

SALON 1

Nationally-recognized expert Peter Coleman, of Columbia University, will provide employer and union 

representatives with a set of practical conflict management techniques supported by the research 

presented in his groundbreaking book, Making Conflict Work. To maximize the value of this session, and 

to learn more about yourself and how you deal with conflict, take professor Coleman’s self-assessment at 

conflictintelligence.org

Oh, I Didn’t Know That Could Happen

Scot Beckenbaugh, FMCS; Peter Donatello, FMCS; Isael Hermosillo, FMCS; Kathy Murray-Cannon, FMCS; 

Barbara Rumph, FMCS

SALON 2

In a lively, interactive setting, participants will predict the possible outcomes of some common bargaining 

predicaments. While presented as hypotheticals (with names changed to protect the innocent!), the 

scenarios will reflect actual bargaining situations. There are no right or wrong answers, but the 

discussion will reveal the unanticipated consequences of choices made. 

Collective Bargaining Series: Collaborative Bargaining (CLE) 

Doug Corwon, FMCS; Tom Jeffery, FMCS

SALON 3

This workshop will review several different models of collaborative bargaining to enhance problem-solving 

and make negotiations less adversarial. These alternative ways to bargain are aimed at creating a nonhostile environment wherein parties - rather than focusing on wielding power and winning - work together 

to meet their collective needs and produce a mutually beneficial result. We will examine the people and 

process dynamics that make these alternative bargaining models viable and effective. 

This session is approved for 1.25 CLE Credits

Dealing with Unethical Practices in Labor Arbitration (Legal Ethics CLE) 

Margaret Angelucci, Asher, Gittler & D’Alba, Ltd.; James Franczek, Franczek Radelet; Steve Millen, 

FMCS; Dan Nielson, Mediator/Arbitrator; Arthur Pearlstein, FMCS

SALON 4

What are the ethical obligations of an Arbitrator? As an advocate, what do you do if you think that there 

has been a violation? This panel of professional arbitrators and advocates will use hypotheticals, advisory 

opinions, and real cases to lead discussion and analysis of key provisions of the Code of Professional 

Responsibility. The panel will help workshop participants gain a greater understanding of what 

constitutes an ethical violation, and of best practices for advocates who believe a violation has occurred. 

This session is approved for 1.25 Legal Ethics CLE Credits

NETWORKING RECEPTION

AUGUST 21, 5–7 P.M. / NORMANDIE LOUNGE

Please take time to get to know FMCS staff, meet and greet old colleagues and new acquaintances, or just enjoy 

the food and ambiance. Dress is business casual and a conference badge is required for entry. 
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 11

7:30–8:30 a.m. Continental Breakfast

INTERNATIONAL BALLROOM

8:30–9:30 a.m. PLENARY

The Power of Nice: How to Negotiate So Everyone Wins - Especially You!

Ron Shapiro, Expert Negotiator and Best-Selling Author; Javier Ramirez, FMCS

INTERNATIONAL BALLROOM

Our world of collective bargaining is not one-and-done; it is a process, not an event. We have the delicate 

balance of negotiating good deals and maintaining long-term functioning relationships. New York Times 

best-selling author, sports agent, expert negotiator, attorney, business leader and educator, Ron Shapiro 

will share his 50 years of experience negotiating WIN-win deals. From his best-selling book the The Power 

of Nice: How to Negotiate So Everyone Wins—Especially You!, Shapiro will discuss two tools within his 

systematic approach to WIN-win negotiations—Preparing for difficult negotiations and Probing for ideal 

outcomes. Shapiro will also discuss the methods and importance of building relationships for long-term 

success in negotiations, business, and life.

9:30–10:00 a.m. MORNING BREAK - CONTINENTAL LEVEL

10:00–11:30 a.m. PROGRAMS/WORKSHOPS

Addressing New Technology in the Workplace: Skills, Job Descriptions, and the CBA

Chris Wagoner, IAMAW; John Leemann, IUOE Local 158; Robert Shaw, IUOE Local 15D; 

Cindy Jeffries, FMCS 

CONTINENTAL BALLROOM B

Use of drones, robotics, 3D printers and more! Jobs and job requirements are changing to reflect big 

changes in the workplace. Many employers and unions are working together to prepare workers for the 

future. This panel will discuss collaborative proactive approaches to the implementation of robotics and 

other forms of automation and the challenges it presents on the job and in negotiations.

Collective Bargaining Series: Affinity & Beyond (CLE) 

Steve Kessler, FMCS; Rosa Tiscareno, FMCS; Christy Yoshitomi, FMCS

SALON 3

Imagine resolving your economic issues in a financially-strained environment in hours, not days or weeks! 

Parties using the FMCS-developed Affinity Model of Collaborative Bargaining have repeatedly done just 

that. This highly creative and innovative model of bargaining uses collaborative principles, “group-sourced” 

idea identification, and discussion-based evaluation to reach tentative agreements on both non-economic 

AND economic issues in record time—all while enhancing the labor-management relationship and allowing 

for meaningful input from the collective voices of all bargaining team members! Join this interactive, 

hands-on session to learn how you can experience a more dynamic bargaining process. 

This session is approved for 1.5 CLE Credits

WEDNesday / August 22

Conference Schedule
12 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

10:00–11:30 a.m. Good News from the VA

Stephen Black, St. Cloud VA Health Care System; Karen Rupp, St. Cloud VA Health Care System;

Karen Rupp, St. Cloud VA; Cheryl Thieschafer, St, Cloud VA Health Care System; Steve Millen, FMCS

SALON 1

The St. Cloud VA (in St. Cloud, MN) and AFGE, Local 390 will share how their relationship is thriving, following 

participation in a Relationship-by-Objective (RBO) training provided by FMCS. Participants will hear about 

the dramatic transition from a deeply troubled relationship to their much improved current relationship: 

Successes, challenges, and shared future goals.

Strategy & Ethics in Online Dispute Resolution (Legal Ethics CLE)

Chris Draper, Trokt; Chris Small, Polis; Tom Olson, FMCS

SALON 2

What are the advantages, challenges, strategies, and ethics around Artificial Intelligence (AI) and online 

Dispute Resolution? 

This session is approved for 1.50 Legal Ethics CLE Credits

Manufacturing Relationships

John Bean, Cummins Inc.; Margo Rout, Cummins Inc.; Casey Clark, Diesel Workers Union; 

Daniel Steward, Diesel Workers Union; Kelvin Tippit, Cummins Inc.; Conrad Bowling, FMCS; 

David McInstosh, FMCS

CONTINENTAL BALLROOM A

Panel interview/dialogue regarding the union and management points of view from before, during and 

after their recent RBO experience.

FMCS SALUTES THE 

CHICAGO FEDERATION OF MUSIC

and thanks its members for the generous contribution of their time 

and talents to the National Labor-Management Conference. 
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 13

10:00–11:30 a.m. Health Care in the Law and in the Workplace (CLE) 

Barbara Lichtman, FMCS; Chris Heinz, Heinz Strategies; Bonnie Summers, Blue Cross Blue Shield 

Association; David Brenner, Segal Consulting; Andrew Sherman, Segal Consulting

CONTINENTAL BALLROOM C

In the workplace, and the bargaining table, and even in our national politics, health care continues to be a 

complicated and vexing subject. Regardless of the complexities, parties need to continue to understand 

and focus efforts in negotiating and managing health care benefits. Come hear a panel of experts from 

the frontline in the public sector, private sector, and health care legislation talk about these challenges 

and innovative ways to meet them. 

This session is approved for 1.5 CLE Credits

11:45 a.m.–1:00 p.m. Lunch Plenary

R. Alexander Acosta, U.S. Secretary of Labor

INTERNATIONAL BALLROOM

1:15–2:30 p.m. PROGRAMS/WORKSHOPS

Brewing Up a Great Labor-Management Relationship

John Holub, UAW 2308 MillerCoors; Denise Quinn, MillerCoors Trenton Brewery; Carolyn Brommer, FMCS

SALON 3

MillerCoors Trenton Brewery plant manager Denise Quinn & UAW Chairman John Holub have had a 

successful working relationship for 26 years, navigating numerous obstacles such as automation. To quote 

the New York Daily News, “An Ohio brewery has a recipe to make America great again, and all it calls for is a 

dash of Midwestern practicality mixed with a healthy dose of worker empowerment. Sprinkle it with unionmanagement cooperation and top it off with the secret sauce: trust.”

Collaborating for Wellness Improvements and Health Care Savings

Ed Hogan, Hogan Marren Babbo & Rose, Ltd.; Robert Reiter, Chicago Federation of Labor; Joan Coogan, 

City of Chicago; Carol Hamburger, City of Chicago; David Born, FMCS 

SALON 1

The Chicago LMCC, consisting of representatives from the City of Chicago and about 20 unions with City 

labor contracts, oversees health care coverage for approximately 35,000 union and non-union employees in 

a health plan that covers a total of 56,000 lives. Despite a change in City administrations and a challenging 

budget situation, the Committee has made major strides toward accomplishing its stated goals of holding 

the line on health care costs, maintaining a comprehensive health plan, and promoting wellness. Working 

collaboratively, the Committee has been able to keep premium increases down even while adding and 

improving benefits!

Artificial Intelligence and Automation in the Future: Are You Ready for the 

‘4th Industrial Revolution?’

Garry Mathiason, Littler Mendelson; Valerie Harragin, FMCS

SALON 2

Experts predict that the age of artificial intelligence (AI), robotics, nanotechnology and self-driving vehicles 

will profoundly change the workplace – in good and bad ways. Hear from an expert in this emerging field of 

what the so-called “4th Industrial Revolution” will mean for not only for the future of labor negotiations, but 

for business, labor, and society.

When to Settle/When to Arbitrate (CLE) 

Jeff Jacobs, Wilkerson & Hegna; Laura Shepard, FMCS; Arthur Pearlstein, FMCS

SALON 4

This panel focuses on issues that advocates should think about when deciding whether to go forward or 

settle a case, with perspectives from leading arbitrators and FMCS mediators. The target audience of labor 

advocates should take away insights and perspectives to help them more effectively handle grievances and 

understand how they can best use FMCS grievance mediation. 

This session is approved for 1.25 CLE Credits
14 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

2:30–2:45 p.m. AFTERNOON BREAK - SALON LEVEL

2:45–4:00 p.m. PROGRAMS/WORKSHOPS

Future of Labor Arbitration (CLE) 

Marty Malin, Chicago-Kent College of Law; Todd Nierman, Ogletree Deakins, P.C.; Barbara Quindel, 

Hawks Quindel; Arthur Pearlstein, FMCS

SALON 4

This panel focuses on existing and likely trends that may dramatically impact the world of labor arbitration, 

including increasing emphasis on making the process less expensive, increased use of technology, 

recruiting and handling party acceptability of new arbitrators to replace a diminishing, much older 

generation, grievance arbitration trends in the right-to-work context, and other developments. Audience 

are party representatives frequently involved in arbitration as well as arbitrators. The takeaway is raised 

awareness and shared considerations as all involved try to stay ahead or at least keep up with major trends. 

This session is approved for 1.25 CLE Credits

Legal Updates (CLE) 

Alexander Colvin, Cornell University; Josh Ditelberg, Seyfarth Shaw LLP; William A. Widmer, III, 

Carmell Charone Widmer Moss & Barr; John Weathers, FMCS

SALON 2

Janus? Epic? Boeing? From agency shop to mandatory arbitration clauses to work rule standards, the Supremes 

and the Board have been busy recently making big changes to the labor/management landscape. This panel of 

labor and employment law experts will discuss the implications for your workplace on a number of key decisions. 

This session is approved for 1.25 Legal Ethics CLE Credits

Multiemployer Defined Benefit Pension Plans: The Road Ahead (CLE)

David Blitzstein, Blitzstein Consulting; Todd Nierman, Ogletree Deakins, P.C.; Bruce Perlin, Pension 

Benefit Guaranty Corporation; John Redmond, Segal Consulting; Jennifer Nitschke, FMCS

SALON 1

With the possible exception of health care, no single issue is playing a greater role in driving conflict “at 

the table” than pension benefits. What is the place for defined benefit multiemployer pensions funds in our 

future? Is there a unifying labor and management perspective? Join this critical discussion with a panel of 

experts to learn about the PBGC multiemployer program financial situation and the actuarial perspective on 

understanding plan risks and developing a plan management policy. We will also be presenting a case study 

demonstrating a bargained solution for a multiemployer plan facing funding concerns.

This session is approved for 1.25 CLE Credits

The Psychology of Collective Bargaining: How the Research on Human Behavior Can Help 

You Get a Better Deal

Carolyn Brommer, FMCS; Beth Schindler, FMCS; Valerie Harragin, FMCS

SALON 3

This session will provide information on what research teaches us in relation to neuroscience, human 

behavior and how those dynamics play out in the collective bargaining process. We will identify key 

psychological barriers to a productive negotiation process and share strategies that will best position 

you and your client to have a successful bargaining experience. The session will include research-based 

information and real-life experience through interactive dialogue.

4:15–5:00 p.m. PLENARY

Men and the #MeToo Movement: Answering the Call and Moving from Silence to Support 

Gabrielle Carteris, SAG-AFTRA; Ted Bunch, A CALL TO MEN

INTERNATIONAL BALLROOM

What is the role of men in the #MeToo and #TimesUp movement? SAG-AFTRA president Gabrielle Carteris 

will engage in conversation with Ted Bunch, co-founder of the not-for-profit organization, A CALL TO 

MEN on issues of manhood, male socialization, and its intersection with violence, and preventing violence 

against all women and girls.
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 15

7:30–8:30 a.m. Continental Breakfast

GRAND BALLROOM

9:00–11:15 a.m. PLENARY

Me Too Movement

Gabrielle Carteris, SAG-AFTRA, Sarah Lyons, UNITE HERE Local 1; Marylyn, SEIU; Roushaunda, UNITE 

HERE Local 1; Alejandra Valles, SEIU United Service Workers West; Cathy Ventrell-Monsees, EEOC

GRAND BALLROOM

From movie sets to service employees, from boardrooms to the factory floor, there is no sector of the 

workforce that hasn’t felt the impact of the #MeToo movement. Sexual harassment is not new, but 

heightened awareness and the demand for change give employers, unions, and government agencies the 

opportunity—and responsibility—to take active steps. Facilitated by EEOC’s Cathy Ventrell-Monsees, come 

hear some of this movement’s strongest and most inspiring advocates speak about how employers, unions, 

legislators, and community at large can work together to create a safe and supportive workplace for all. 

9:30–9:45 a.m. MORNING BREAK - GRAND BALLROOM

11:15–11:30 a.m. Director’s Closing Remarks

Richard Giacolone, FMCS

GRAND BALLROOM

THURSday / August 23

Conference Schedule
16 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

At-a-glance Schedule

TIME EVENT TYPE LOCATION PROGRAM/WORKSHOP TITLE PG.

7:30–8:30 A.M. BREAKFAST INTERNATIONAL BALLROOM CONTINENTAL BREAKFAST AND APP DEMONSTRATION 5

8:30–9:30 A.M. PLENARY INTERNATIONAL BALLROOM OPENING REMARKS; WELCOME TO CHICAGO 5

10:00–11:30 A.M. PROGRAMS / 

WORKSHOPS

CONTINENTAL BALLROOM A UNDERSTANDING THE CIVILITY SPECTRUM IN THE 

WORKPLACE (DIVERSITY & INCLUSION CLE) 

6

CONTINENTAL BALLROOM B DEALING POSITIVELY WITH DIFFICULT BEHAVIORS 5

CONTINENTAL BALLROOM C POST-TRAUMATIC STRESS DISORDER IN THE WORKPLACE  6

SALON 1 INNOVATIONS IN TRAINING FOR AN EVOLVING HEALTH CARE 

SYSTEM

5

SALON 2 TAILORING YOUR BARGAINING MODEL FOR NEGOTIATIONS 

SUCCESS: LOCKHEED MARTIN & UAW

6

SALON 3 COLLECTIVE BARGAINING SERIES: TRADITIONAL BARGAINING 

(CLE) 5

11:45 A.M.–1:15 P.M. LUNCH/

PLENARY

INTERNATIONAL BALLROOM CAMPAIGN OF HOPE WITH UAW/FORD 6

1:30–2:45 P.M. PROGRAMS/

WORKSHOPS

SALON 1 BARGAINING ACROSS GENERATIONS (DIVERSITY & 

INCLUSION CLE) 

9

SALON 2 CALM: COOPERATIVE AGREEMENT LABOR AND MANAGEMENT 8

SALON 3 MAKING THE DECISIONS THAT MAKE THE DEAL 8

SALON 4 CIVILITY & ETHICS (LEGAL ETHICS CLE) 9

3:00–4:15 P.M. PROGRAMS/

WORKSHOPS

SALON 1 MAKING CONFLICT WORK 10

SALON 2 OH, I DIDN’T KNOW THAT COULD HAPPEN 10

SALON 3 COLLECTIVE BARGAINING SERIES: COLLABORATIVE 

BARGAINING (CLE) 

10

SALON 4 DEALING WITH UNETHICAL PRACTICES IN LABOR 

ARBITRATION (LEGAL ETHICS CLE) 

10

5:00–7:00 P.M. NETWORKING 

RECEPTION

NORMANDIE LOUNGE 10

Tuesday / August 21

16 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 17

TIME EVENT TYPE LOCATION PROGRAM/WORKSHOP TITLE PG.

7:30–8:30 A.M. BREAKFAST INTERNATIONAL BALLROOM CONTINENTAL BREAKFAST 11

8:30–9:30 A.M. PLENARY INTERNATIONAL BALLROOM THE POWER OF NICE: HOW TO NEGOTIATE SO EVERYONE 

WINS—ESPECIALLY YOU! 11

10:00–11:30 A.M. PROGRAMS / 

WORKSHOPS

CONTINENTAL BALLROOM A MANUFACTURING RELATIONSHIPS 12

CONTINENTAL BALLROOM B ADDRESSING NEW TECHNOLOGY IN THE WORKPLACE: 

SKILLS, JOB DESCRIPTIONS, AND THE CBA 11

CONTINENTAL BALLROOM C HEALTH CARE IN THE LAW AND IN THE WORKPLACE (CLE) 13

SALON 1 GOOD NEWS FROM THE VA 12

SALON 2 STRATEGY & ETHICS IN ONLINE DISPUTE RESOLUTION 

(LEGAL ETHICS CLE) 

12

SALON 3 COLLECTIVE BARGAINING SERIES: AFFINITY & 

BEYOND (CLE) 

11

11:45 A.M.–1:00 P.M. LUNCH/

PLENARY

INTERNATIONAL BALLROOM R. ALEXANDER ACOSTA, U.S. SECRETARY OF LABOR 13

1:15–2:30 P.M. PROGRAMS/

WORKSHOPS

SALON 1 COLLABORATING FOR WELLNESS IMPROVEMENTS AND 

HEALTH CARE SAVINGS

13

SALON 2 ARTIFICIAL INTELLIGENCE AND AUTOMATION IN THE 

FUTURE: ARE YOU READY FOR THE ‘4TH INDUSTRIAL 

REVOLUTION?’

13

SALON 3 BREWING UP A GREAT LABOR-MANAGEMENT RELATIONSHIP 13

SALON 4 WHEN TO SETTLE/WHEN TO ARBITRATE (CLE) 13

2:45–4:00 P.M. PROGRAMS/

WORKSHOPS

SALON 1 MULTIEMPLOYER DEFINED BENEFIT PENSION PLANS: 

THE ROAD AHEAD (CLE) 

14

SALON 2 LEGAL UPDATES (CLE) 14

SALON 3 THE PSYCHOLOGY OF COLLECTIVE BARGAINING: 

HOW THE RESEARCH ON HUMAN BEHAVIOR CAN 

HELP YOU GET A BETTER DEAL

14

SALON 4 FUTURE OF LABOR ARBITRATION (CLE) 14

4:15-5:00 P.M. PLENARY INTERNATIONAL BALLROOM MEN AND THE #METOO MOVEMENT: ANSWERING THE CALL 

AND MOVING FROM SILENCE TO SUPPORT

14

WEDNESday / August 22

NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 17
18 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

At-a-glance Schedule

TIME EVENT TYPE LOCATION PROGRAM/WORKSHOP TITLE PG.

7:30–8:30 A.M. BREAKFAST GRAND BALLROOM CONTINENTAL BREAKFAST 15

9:00–11:15 A.M. PLENARY GRAND BALLROOM ME TOO MOVEMENT 15

11:15–11:30 A.M. CLOSING GRAND BALLROOM DIRECTOR’S CLOSING REMARKS 15

Thursday / August 23

LMC CHECK-UP BOOTH

If you participate in a Labor-Management group meeting process (Committee/Forum/Council/etc.), 

visit the booth in the Expo for a 60-Second LMC/LMF Health Check! Take a quick 10 question 

survey to get an FMCS committee effectiveness assessment of your group.

18 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 #FMCSatWork 19 

#FMCSatWork 19

Business Manager

James P. Connolly

Secretary-Treasurer

Charles V. LoVerde III

President

Vern Bauman

LiUNAChicago.org

Welcome all attendees, to the 2018 FMCS National 

Labor-Management Conference from the Chicago 

Laborers’ District Council

Thank you for your commitment to collective

bargaining and labor-management cooperation.

Chicago

Laborers’

District

Council
20 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

DIAMOND SPONSOR

PREMIER SPONSOR

The Federal Mediation and Conciliation Service 

Sincerely Thanks Our Sponsors and 

Gratefully Acknowledges Their Generous 

Support of the 2018 National LaborManagement Conference
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 21

SILVER SPONSOR SPECIAL SPONSOR

PLATINUM SPONSORS

NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 21

GOLD SPONSORS
22 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

OUR HISTORY

Congress had the wisdom and foresight to recognize 

that although workplace conflict is inevitable, disruptive 

work stoppages and dysfunctional labor-management 

relationships need not be. As a result, FMCS plays a critical 

role in strengthening America’s workplaces by providing 

limited, voluntary, and strategic assistance that minimizes 

or averts the adverse economic impacts of conflict. More 

importantly, thriving labor-management relationships, 

collaboration, and pragmatic problem solving between 

companies and their workers not only prevent disputes, but 

also significantly contribute to increased competitiveness, 

job growth, and enhanced economic well-being.

The need for FMCS conflict resolution strategies is just as 

great in this second decade of the 21st Century as it was 

70 years ago. As in earlier periods of economic transition, 

new technologies and business models are fundamentally 

changing nearly every sector of the U.S. economy and as 

a result, increasing the likelihood of workplace conflict. 

Additionally, employers and workers continue to confront 

instability and rapid change in both retirement and health 

care benefits. Such change presents enormous challenges 

and opportunities for American workers and employers 

across all economic sectors. FMCS is well equipped to assist 

with making these changes as smooth as possible.

Whether a dispute takes place in traditional labormanagement settings or in conventional industries and 

sectors of the economy—such as cargo shipping, oil 

refining, and automobile and steel manufacturing—or 

among service industry workers or those participating in 

the today’s high-tech economy, labor disputes arise from 

complex decisions relating to costs, hiring and retaining 

skilled workers, managing technology, and winning globally. 

FMCS, headquartered in Washington, D.C., has strategically 

positioned ten regional offices and maintains more than 

60 field stations across the country where it can best help 

American workers and businesses thrive and succeed.

With its 70-year history of providing mediation, training, 

and facilitation services, FMCS has more aggregate 

experience in dispute resolution than any other 

government agency. For the U.S. economy, the FMCS’s 

statutory mandate to prevent or minimize economically 

disruptive labor disputes remains as vital today as it was 

when Congress created the Agency.

We have “Solutions for Today. Vision for Tomorrow.” 

FMCS is proud of its many success stories in promoting 

and developing productive and long-term labormanagement partnerships, resolving disruptive 

labor-management workplace disputes, and showing 

labor and management the value and benefits of joint 

problem-solving and working together to achieve mutual 

goals. FMCS looks forward to intensifying its efforts to 

educate and inform business and labor of the value and 

benefits of the Agency’s training, facilitation, and dispute 

resolution services. In the next year, FMCS will increase 

its efforts to:

 • Use FMCS mediators’ extensive conflict resolution 

experience and skills to improve relationships and 

create the trust, respect and problem-solving skills 

essential for continued economic growth, increased 

job security, and greater efficiency.

 • Offer its expertise in varied models of bargaining, 

including traditional, modified traditional, and 

expedited interest-based bargaining.

 • Assist other government agencies to manage their 

disputes and resolve stakeholder conflict through 

alternative dispute resolution processes, including 

the facilitation of public policy discussions, and 

negotiated rulemaking.

More than 70 years ago, Congress created the Federal Mediation and Conciliation 

Service (FMCS) through the Labor-Management Relations Act of 1947 (Taft-Hartley) as 

an independent agency of the Federal government and charged it with preventing and 

minimizing labor-management disputes affecting interstate commerce by providing 

mediation, conciliation, and voluntary arbitration services. 

22 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 23

Download the NLMC Mobile App Now!

Download the CrowdCompass AttendeeHub 

App from the App Store or Google Play Store.

Search for the event FMCS NLMC 2018 and 

click download. 

The Event is password protected. Input the event 

password NLMChi2018 to complete the download. 

Click Login, enter your name, click 

next, then enter the verification code 

that’s been sent to the email you 

registered with.

Explore, engage & enjoy!

When prompted, please select “Allow 

Push Notifications” This will be 

important during the event!

Don’t have iOS or Android? View the App 

on your browser at https://crowd.cc/nlmc2018 

Questions? Please contact the App Admin at nlmcinfo@fmcs.gov. 
24 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 25
www.ibew.org

IBEW®

is a proud supporter of the

2018 National Labor

Management Conference

Empowering Workers

Strengthening Communities

Committed to Excellence

Lonnie R. Stephenson International President

Kenneth W. Cooper International Secretary-Treasurer

is proud to support 

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Conciliation Service

We are honored to partner with FMCS to enhance labormanagement cooperation. For almost 25 years, 

Franczek Radelet has counseled private and public 

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T: 312.986.0300 | F: 312.986.9192 | WWW.FRANCZEK.COM
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 27

Benefits for Secure and 

Healthy Futures

Segal helps Trustees build plans that 

improve health and retirement readiness.

www.segalco.com

The Blue Cross Blue Shield Association’s National 

Labor Office is proud to sponsor:

Federal Mediation & 

Conciliation Service 

2018 National LaborManagement Conference

Learn more at www.bcbs.com/nlo

Blue Cross Blue Shield Association is an association 

of independent Blue Cross and Blue Shield companies. 18-038-B76
28 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

NOTES
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 29

NOTES
30 

#FMCSatWork FEDERAL MEDIATION AND CONCILIATION SERVICE / FMCS.gov

NOTES
NATIONAL LABOR-MANAGEMENT CONFERENCE 2018 

#FMCSatWork 31
FMCS.gov / #FMCSatWork

6

INTERNATIONAL BALLROOM

SOUTH NORTH

DRESSING ROOM

INTERNATIONAL FOYER

GRAND BALLROOM

NORMANDIE LOUNGE

A

BOULEVARD

FOYER

B

BOULEVARD ROOMS

C

GRAND FOYER

COAT 

CHECK SERVICE

ADA

LIFT

Please note that the International Ballroom and Foyer are accessed

through the Lobby Level.

ADA

ELEVATOR

STAIRS TO 3RD FLOOR

SERVICE

PORTE

COCHERE

4

SERVICE AREA SERVICE AREA

AB C

CONTINENTAL BALLROOM

FOYER

SERVICE CORRIDOR

COAT CHECK/8TH ST. N

8TH ST. S.

REG.

SNAX

KITTY O’SHEA’S ENTRANCE FOYER

GRAND 

TRADITION

720 SOUTH BAR

GUEST CHECK-IN

GREAT HALL GIFT

SHOP

SOUTH

OFFICE NORTH

OFFICE

GIFT SHOP

BUSINESS

CENTER

INTERNATIONAL BALLROOM

SOUTH NORTH

DRESSING ROOM

INTERNATIONAL FOYER

ESCALATOR ACCESS TO INTERNATIONAL BALLROOM

ESCALATORS TO

LOWER LEVEL

GIFT

SHOP

ESCALATORS TO

SW EXHIBIT HALL

BUCKINGHAM

OFFICE

ROOM

8TH ST.

W.

OFFICE

STREET ENTRANCE

720 SOUTH

GRILL

ADA

ELEVATOR

STAIRS TO 3RD FLOOR

ADA ELEVATOR

ADA

LIFT

THE HILTON CHICAGO

720 South Michigan Avenue 

Chicago IL 60605

August 21–23, 2018 

1 6

STEVENS 

SALON D

STEVENS

SALON A

MOBLEY 

ROOM

STEVENS

SALON B

LOWER LEVEL

REGISTRATION BEAUTYSHOP

PARCEL CENTER

ESCALATORS TO LOBBY

ESCALATORS

TO LOBBY

LOWER LEVEL OFFICE

ELECTRICAL LINE

SALON

A-1

SALON

A-2

SALON

A-5

PREFUNCTION

SPACE

SALON

A-3

SALON

A-4

ADA

LIFT

ADA

LIFT

JUSTICE ROOM

ADA LIFT

ADA

ELEVATOR

STEVENS

SALON 1

SALON 2

SALON 3

SALON 4

SALON C

CONFERENCE EVALUATION

surveymonkey.com/r/NLMC2018