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HomeAbout UsMission & ValuesThe Agency helps build better relationships through joint problem-solving and constructive responses to inevitable conflict.Our HistoryAgency DepartmentsOffice of the DirectorOffice of Procurement and Operational SupportOffice of Human ResourcesOffice of BudgetOffice of Information TechnologyOffice of FinanceOffice of the General CounselOffice of Field Operations (Regional)Office of Client ServicesOffice of Field Operations (National)Office of National ProjectsOffice of Conflict Management & Prevention/InternationalCenter for Conflict Resolution EducationOffice of Field AdministrationOffice of Policy and StrategyOffice of Congressional and Public AffairsOffice of Equal Employment Opportunity (EEO)LocationPhone: (202) 606-8100 
Fax: (202) 606-4251ServicesResolving Labor-Management DisputesCollective Bargaining MediationGrievance MediationAlternative Bargaining ProcessesTechnology Assisted Group Solutions -TAGSBuilding Labor-Management RelationshipsEffective Contract AdministrationEffective  CommunicationsLabor-Management Partnership BuildingOrganizational DevelopmentRepairing Broken RelationshipsAlternative Dispute Resolution for GovernmentWorkplace MediationAdministrative Program DisputesFacilitationDispute Resolution Systems DesignRegulatory NegotiationsPublic Policy DialoguesEducation and OutreachSkills Development TrainingFMCS InstituteFMCS Collaboration with UniversitiesInternational ServicesConferences and WorkshopsArbitrationRequesting a PanelArbitration Policies and ProceduresInformation for FMCS Roster ArbitratorsInformation on Joining the Arbitrator RosterArbitration Contact InformationResourcesFMCS CalendarForms & Applications for FMCS ServicesMediation Agreement FormsArbitrationNotice to FMCS of Upcoming Collective Bargaining (F-7)Labor-Management Grants ProgramFOIA RequestsDocuments and DataMulti-MediaListen to the Conflict Resolutionary PodcastFMCS 101 Video SeriesSpeeches & PresentationsFAQsNLMC InfoVirtual Services
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Home/Virtual Services Virtual ServicesKimberly Warren2024-01-19T14:43:37-05:00

FMCS Virtual ServicesFMCS offers a variety of virtual capabilities to better assist customers looking to supplement or replace our typical in-person services. Customers are currently successfully using FMCS services in all areas including Collective Bargaining Mediation, Relationship Development & Training, Public Policy Mediation & Facilitation, the FMCS Institute for Conflict Management, and more.  To get started, see below for the full menu of FMCS’ virtual services. Click on the below topics and use the appropriate link to the specific service point of contact.Collective Bargaining MediationRelationship Development & TrainingPublic Policy Mediation & FacilitationConflict Management/Prevention & Other Mediation ServicesFMCS Institute for Conflict ManagementCollective Bargaining Mediation**Collective Bargaining Mediation Services**
Collective bargaining mediation (traditional)
Collective bargaining mediation (Interest-Based)
Collective bargaining mediation (any alternative style)
Private consultation / private advice from a mediator
Impartial facilitation of your collective bargaining processFor more information or to arrange for virtual Collective Bargaining Mediation please contact your Local Mediator or Field Operations Manager.Relationship Development & Training**Relationship Development & Training Services**
Learning about Labor-Management Committees (LMC)
Training seminar: build your LMC
Training seminar: revitalize/recharge your LMC
Impartial facilitation of your monthly LMC meetings
Training seminar: committee effectiveness (any purpose)
Training seminar: effective stewards and supervisors
Training seminar: collective bargaining skills
“Relationship By Objective” (RBO)
Identifying & lowering barriers to cooperation processes
Consultation: strategic planning processes
Consultation: results-driven action planning processes
Speeches, seminars, and presentations at conferencesFor more information or to arrange virtual Relationship Development & Training please contact your Local Mediator or Field Operations Manager.Public Policy Mediation & Facilitation**Public Policy Mediation & Facilitation Services**
Negotiated Rulemaking and Regulatory Negotiation mediation and facilitation
Public interest multi-stakeholder dispute mediation
Mediation for Federal Agencies and their stakeholders
Full-service mediation, facilitation, and education programs for all Federal Agencies and their stakeholdersFor more information or to arrange virtual Public Policy Mediation & Facilitation, please contact the FMCS Office of Conflict Management and PreventionConflict Management/Prevention & Other Mediation Services**Conflict Management/Prevention**
Consultation
Workplace Climate Assessments
Large Scale workplace interventions
Leadership Team Alignment and Facilitation
Facilitation of leadership and peer cohorts
Conflict Coaching
Small and Large Group Team Building
Culture Change and Change Management Efforts
Employment and EEO mediation
Small and Large group FacilitationFor more information on Conflict Management/Prevention, please contact the FMCS Office of Conflict Management and Prevention.
**Other Mediation Services**
High-impact grievance mediation or other workplace disputes
Employment mediation in the Federal sector
Redress mediation for US Postal Service
ELM-650 mediation for US Postal ServiceFor more information on Other Mediation Services please contact your Local Mediatoror Field Operations Manager.FMCS Institute for Conflict Management**FMCS Institute for Conflict Management**
Some of our many courses include:
Mediation Skills
Becoming A Labor Arbitrator
Mindful Leadership
Dealing with Difficult Behaviors
Interest-Based Bargaining
Many courses now available online – check back frequently as we are continuously adding new offeringsClick here for courses currently open for registration or contact Valerie Harragin for more information Copyright 2020 FMCS | All Rights Reserved | Privacy Policy  |  EEO/No FEAR Act  |  PAR  |  Terms of Use  |  FOIA  |  Section 508 |  SORNs
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