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HomeAbout UsMission & ValuesThe Agency helps build better relationships through joint problem-solving and constructive responses to inevitable conflict.Our HistoryAgency DepartmentsOffice of the DirectorOffice of Procurement and Operational SupportOffice of Human ResourcesOffice of BudgetOffice of Information TechnologyOffice of FinanceOffice of the General CounselOffice of Field Operations (Regional)Office of Client ServicesOffice of Field Operations (National)Office of National ProjectsOffice of Conflict Management & Prevention/InternationalCenter for Conflict Resolution EducationOffice of Field AdministrationOffice of Policy and StrategyOffice of Congressional and Public AffairsOffice of Equal Employment Opportunity (EEO)LocationPhone: (202) 606-8100 
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Search for:  Negotiation Skills
Home/Services/Education and Outreach/FMCS Institute/Negotiation Skills Negotiation SkillsPaula Shank2016-11-01T17:33:16-04:00						**Description:**
Develop the negotiation style that’s right for you. This interactive workshop focuses on techniques for 21st century contract negotiations. The workshop covers traditional and interest-based negotiations.
The workshop will teach participants how to negotiate collective bargaining agreements.
Participants will receive an FMCS Certificate of Training upon completion of the course.
**Topics Include:**
Art and Science of Negotiations
Art of persuasion and communications
Ethics and responding to troubling tactics
Contract costing
NLRB overview
Traditional Negotiations
Roles, rules, stages, tools
Strategies
Interest-Based Negotiations
Interests vs. Positions
Consensus decision making
Steps to make it workClick here for courses open for registrationServicesResolving Labor-Management Disputes
Collective Bargaining Mediation
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Generational Divide: Myth, Reality, or Should We Go Back to Work
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