Fast Facts about the Agency 

Key Services

Collective Bargaining Mediation

Grievance Mediation

Relationship Building

ADR Services for Government

Education and Outreach

Staff

Although headquartered in 

Washington, D.C., the public 

functions of FMCS are delivered 

through a network of regional 

offices. The FMCS employs 202 

workers, including 143 mediators 

across the country.

History

Established in 1947 as an 

independent agency by the 

National Labor Relations Act (TaftHartley). 

Impact by the Numbers

In FY 2023, FMCS Commissioners 

mediated 2,467 collective 

bargaining cases. In addition, 

FMCS mediators conducted 1,566 

training and intervention programs, 

1,265 high-impact grievance 

mediations, and mediated 1,100 

ADR cases.

Connect with FMCS

Facebook.com/fmcs.usa

Twitter.com/fmcs_usa

Youtube.com/fmcsinfo

Fmcs.gov/careers

FMCS is mission-driven to resolve conflict, promote problem-solving 

relationships and build partnerships. 

Overview

More than 75 years ago, Congress had the wisdom and foresight to recognize that although 

workplace conflict is inevitable, disruptive work stoppages need not be. Managing conflict or 

preventing it altogether was seen as the best way to avert adverse economic impacts. Congress 

created the Federal Mediation and Conciliation Service (FMCS) in 1947 with the explicit objective 

of “assisting parties to labor disputes in industries affecting commerce to settle such disputes 

through conciliation and mediation.” 

In subsequent years, Congress recognized the additional economic benefits of a more proactive 

approach to workplace stability and conflict resolution in passing the Labor-Management 

Cooperation Act of 1978 and the Administrative Dispute Resolution and Negotiated Rulemaking 

Acts of 1990 positioning the FMCS as the premier agency for providing conflict resolution services. 

These statutes leverage our mediators’ unparalleled conflict resolution experience and skills, both 

nationally and internationally, across all sectors, industries, and dispute arenas, at the workplace 

and the bargaining table, in the public policy arena, and in skills development forums, to improve 

relationships and create the trust, respect and communications skills essential to job growth and 

economic security. 

What We Do 

FMCS provides comprehensive conflict resolution services in five major areas: collective 

bargaining mediation; grievance mediation; relationship development training; ADR services to 

government entities; and education, outreach and advocacy. 

Did You Know?

At FMCS, we are always looking for new and innovative ways to provide meaningful joint 

problem-solving assistance. That’s why we are developing innovative programs incorporating 

cutting-edge subjects like: the neuroscience of conflict; the impact of generational differences in 

the workplace; and new models for collaborative bargaining over economic issues. We also offer 

electronic mediation, training webinars, and parties can file the Notice to Mediation Agencies 

form F-7 online.

FMCS | 250 E St. SW, Washington, D.C. 20427 | 202-606-8100 | www.fmcs.gov

(Jan 2023)

Information at 

a Glance

Chief Operating Officer

(Performing duties of Director)

Greg Goldstein
“With a history of more than a half century of providing mediation and facilitation services, FMCS has 

more collective experience in dispute mediation that any other agency of government.”

FMCS Services

FMCS Impact by the Numbers*

In fiscal year 2023, FMCS mediators:

 Mediated 2,467 collective bargaining negotiations

 Mediated 1,265 high-impact grievance mediations

 Mediated 1,100 ADR cases

 Conducted 1,566 single or multi-day training and 

intervention programs (RDT)

 Provided 9,706 arbitration panels

 Appointed 4,126 arbitrators

Our People and Leadership

The FMCS employs 202 people, including 143 full-time 

FMCS Mediators (Commissioners) who are full-time 

excepted service employees of the Federal 

government and are stationed in offices throughout the 

United States. 

Learn more about the Agency organizational chart and 

how you can join us at www.fmcs.gov 

Our Locations

Along with our Headquarters in Washington, D.C., FMCS 

provides services to the nation through six districts 

comprising of nine federally-leased offices and dozens 

of home offices. 

How to Apply

FMCS full-time positions are posted on USAJobs.gov, 

the portal for Federal government employment. You 

will need to create an account, after which you may 

apply for jobs and receive automated job alerts on 

the latest listings. 

The ideal candidate for FMCS Field Mediator has fulltime experience in the collective bargaining process. 

This experience would have been gained by serving as 

a chief or lead spokesperson, second chair or benefits 

expert (representing labor or management) in 

collective bargaining negotiations or while serving as a 

mediator or facilitator with parties engaged in the 

collective bargaining processes. United States 

citizenship is required. 

Learn More!

Visit us at www.fmcs.gov to learn more about our work 

resolving labor-management disputes, building labormanagement relationships, providing alternative 

dispute resolution services and education and 

*FMCS FY 2023 Closed Case program data FMCS Annual Report.

FMCS | 250 E St. SW, Washington, D.C. 20427 | 202-606-8100 | www.fmcs.gov

(Jan 2024)

Collective Bargaining Mediation

Grievance Mediation

Relationship Development and Training

Alternative Dispute Resolution (ADR) Services

International Training and Exchange

Arbitration Services

FMCS Institute for Conflict Management

Education, Advocacy and Outreach

Employment Mediation and Non-Bargaining ADR