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HomeAbout UsMission & ValuesThe Agency helps build better relationships through joint problem-solving and constructive responses to inevitable conflict.Our HistoryAgency DepartmentsOffice of the DirectorOffice of Procurement and Operational SupportOffice of Human ResourcesOffice of BudgetOffice of Information TechnologyOffice of FinanceOffice of the General CounselOffice of Field Operations (Regional)Office of Client ServicesOffice of Field Operations (National)Office of National ProjectsOffice of Conflict Management & Prevention/InternationalCenter for Conflict Resolution EducationOffice of Field AdministrationOffice of Policy and StrategyOffice of Congressional and Public AffairsOffice of Equal Employment Opportunity (EEO)LocationPhone: (202) 606-8100 
Fax: (202) 606-4251ServicesResolving Labor-Management DisputesCollective Bargaining MediationGrievance MediationAlternative Bargaining ProcessesTechnology Assisted Group Solutions -TAGSBuilding Labor-Management RelationshipsEffective Contract AdministrationEffective  CommunicationsLabor-Management Partnership BuildingOrganizational DevelopmentRepairing Broken RelationshipsAlternative Dispute Resolution for GovernmentWorkplace MediationAdministrative Program DisputesFacilitationDispute Resolution Systems DesignRegulatory NegotiationsPublic Policy DialoguesEducation and OutreachSkills Development TrainingFMCS InstituteFMCS Collaboration with UniversitiesInternational ServicesConferences and WorkshopsArbitrationRequesting a PanelArbitration Policies and ProceduresInformation for FMCS Roster ArbitratorsInformation on Joining the Arbitrator RosterArbitration Contact InformationResourcesFMCS CalendarForms & Applications for FMCS ServicesMediation Agreement FormsArbitrationNotice to FMCS of Upcoming Collective Bargaining (F-7)Labor-Management Grants ProgramFOIA RequestsDocuments and DataMulti-MediaListen to the Conflict Resolutionary PodcastFMCS 101 Video SeriesSpeeches & PresentationsFAQsNLMC InfoVirtual Services
Search for:  Strategic Planning & Focus Group Surveys
Home/Services/Resolving Labor-Management Disputes/Technology Assisted Group Solutions -TAGS/Strategic Planning & Focus Group Surveys Strategic Planning & Focus Group SurveysPaula Shank2016-11-01T17:33:11-04:00						Driving Process ImprovementStrategic Planning and Focus Groups through Technology
**Although strategic plans may differ, there are common steps. TAGS technology can help make them better.**Many plans use the following processes:
• brainstorming ideas (in surveys or meetings)
• recording ideas
• categorizing ideas
• processing ideas (discussion, elimination, modification)
• instituting ideas (action plans of who will do what by when)
Applying TAGS technology and FMCS facilitation best practices can improve every step for better results.
In TAGS meetings, time is used more efficiently, there is better understanding of the issues, and record-keeping is significantly improved. Processing ideas in TAGS can reduce work days to hours and work hours to minutes with an FMCS mediator/facilitator. You can sample some of these techniques by logging on to our Tour Page.ServicesResolving Labor-Management Disputes
Collective Bargaining Mediation
Alternative Bargaining Processes
Grievance Mediation
Technology Assisted Group Solutions -TAGS
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FMCS Collaboration with Universities
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Can’t We All Just Get Along?   Bullying Behavior
Essential Neutral Skills Series: Consciously Competent Neutral
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Evidence and Witness Examination in Arbitration
Generational Divide: Myth, Reality, or Should We Go Back to Work
Leadership Conflict Resolution Skills: The Six Competencies of Outcome-Based Communication
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