CHICAGO

NATIONAL LABOR-MANAGEMENT CONFERENCE

Presented by

Trends, Tools and Techniques for Partnering in the New Economy

AUGUST 17–19, 2016

HYATT REGENCY CHICAGO

151 East Wacker Drive | Chicago, IL 60601
ii Federal Mediation and Conciliation Service — FMCS.gov 

Good to Know

#FMCSFutureAtWork

Be sure to tweet your comments and photos during the conference. Please use the conference hashtag #FMCSFutureAtWork 

and follow us on Twitter, like us on Facebook, and subscribe to our YouTube channel to view conference video segments. 

Connect to Wi-Fi 

Complimentary Wi-Fi is available in the conference space. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016 

Help Desk

Need Something? Lose Something? – See us at the Help Desk!

The Help Desk will be at the registration area for the duration of the conference. If you have lost an item, need to have your name 

badge re-printed, want to know where the best restaurants in Chicago are or have other needs we may be able to assist with, 

just ask us!

Download the Conference Mobile App

Use the FMCS National Labor-Management Conference 2016 Mobile App for quick access on the go. Download the mobile app 

to your iPhone, iPad or Android device for convenient access to workshop listings, at-a-glance schedules, speaker bios, maps, and 

more. You will also have an opportunity to participate in our fun, on-site trivia game. The app is available for download from the 

App Store and on Google Play. 

FMCS Conference Evaluation

Help us make your next experience great! Please be sure to provide your thoughts and feedback and complete our conference 

evaluation by scanning the QR code to the left, via the conference mobile app, or on the web at http://tinyurl.com/NLMC2016.

CLE/SHRM Credits

We are pleased to offer Continuing Legal Education (CLE) credit for 16 of our workshops/panels. Earn up to nine Illinois 

CLE credits while networking with your colleagues. Copies of the Illinois approval letter will be available at registration for those 

wishing to apply for CLE credit in their home states. You must scan your name tag upon entering and exiting the CLE sessions for 

attendance tracking purposes. 

This activity, ID No. 283273, has been approved for Recertification Credit

Hours Awarded: 16.75

Specified Credit Hours: HR (General) recertification credit hours toward aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM, 

SPHRiTM recertification through HR Certification Institute’s® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute 

website at www.hrci.org. 

LMC Check-up Booth

Our team will be available to share information on our solutions and provide an assessment of your Labor-Management group. 

If you participate in a Labor-Management group meeting process (Committee/Forum/Council/etc.), visit the booth in the Expo 

for a 60-Second LMC/LMF Health Check! Take a quick 10 question survey to get an FMCS committee effectiveness assessment 

of your group. You can get contact information for mediators in your local area and schedule complimentary training to give your 

L/M meetings an effectiveness “tune-up”.

Evening Reception

The official conference reception will be held August 18 from 5:30pm-7:30pm in Riverside East. Please take time to meet old 

colleagues, make new acquaintances, or just enjoy the food while exploring the exhibitor space. Dress is business casual and a conference badge is required for entry.

Thank You

FMCS expresses great appreciation to the members of the 2016 National Labor-Management Conference Planning Committee 

who helped shape the structure and content of this year’s conference. Program Committee: John Arnold, Ted Bantle, 

Scot Beckenbaugh, David Born, Carolyn Brommer, Heather Brown, Peter Cheng, Lu-Ann Glaser, Linda Gonzalez, Valerie Harragin, 

Lane Harstad, Doug Jones, Lynda Lee, Barbara Lichtman, Javier Ramirez, Beth Schindler, and Kimberly Ayers Warren.

Thank you to the countless individual contributors within FMCS for their special contributions, which have helped tremendously 

in the planning and execution of our 2016 National Labor-Management Conference.

 i
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 1

— 

Director’s Welcome

Table of Contents

Allison Beck, Director, FMCS

Good to Know .......................... .Inside Front Cover

Director’s Welcome..................................... 1

Conference Schedule ................................... 3

Tuesday, August 16 ................................... 3

Wednesday, August 17 ................................ 4

Thursday, August 18 ................................. 16

Friday, August 19.................................... 35

About FMCS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Conference At-A-Glance ........................... . 18–20

Vendor List ........................................... 35

Sponsor List ............................. Inside Back Cover 

Hotel Floor Plan............................... .Back Cover

Dear Labor Relations Professional:

Welcome to the Future@Work! The 2016 FMCS National Labor-Management Conference is 

here to provide you with Trends, Tools and Techniques for Partnering in the New Economy! 

At FMCS, we know that new technologies and business models are disrupting nearly every 

sector of the U.S. economy. What some are calling the 4th Industrial Revolution is presenting 

labor and management with both enormous challenges and nearly limitless opportunity. But, 

just as in earlier periods of economic transition, it’s also creating increased workplace conflict.

Nearly 70 years ago, Congress recognized that while workplace conflict is inevitable, disruptive 

work stoppages need not be. Managing conflict was seen then, as now, to be the best way to 

avoid damage to the U.S. economy. That’s why FMCS continues to develop innovative new 

services to prevent workplace disputes. FMCS mediators have unparalleled experience and 

skills to help parties develop and sustain good labor-management relationships, which we know 

to be essential to innovation, competitiveness and job growth.

The 2016 National Labor-Management Conference features an extraordinary lineup of labor 

and management leaders and new economy experts. Learn about health care bargaining in 

the Future@Work, the evolving digital world of social media and viral communications, best 

practices for recruiting and retaining the next generation of workers, and the neuroscience of 

conflict — learn about all the trends, tools, and techniques you’ll need to succeed in the Future@Work!

In addition to choosing among more than 70 information-packed workshops, panels and plenaries, be sure to take 

advantage of all the opportunities set aside for networking with other attendees, speakers and government officials. 

Share insights, learn from a wide variety of experiences and perspectives, and make important connections for the 

future.

And, remember, this is FMCS 2.0 ! Download the conference App for your Apple (iOS), Android or other 

smart devices and follow us on Facebook and Twitter using the hashtag #FMCSFutureAtWork. Whether you are 

networking with colleagues, gaining practical skills for your negotiations toolkit, engaging with experts on the dramatic 

changes in our workplaces, or taking a selfie with the Future@Work logo, let others know that you’re attending the 

most important labor-management event of the year!

Finally, don’t forget to submit your all-important conference evaluations. Your feedback guarantees that our next 

conference will be even better than this one.

I look forward to sharing this memorable and enriching conference with you!

Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 3

Tuesday, August 16, 2016

@ 10:00am–11:00am

Preconference Opening Remarks

REGENCY A/B, WEST TOWER, GOLD LEVEL

Speakers:

Allison Beck, Director, FMCS

Dennis L. Dabney, Senior Vice President, National Labor

Relations and Office of Labor Management Partnership, Kaiser

Foundation Hospitals and Health Plan, Inc.

Introduction of Keynote Speaker:

Hal Ruddick, Executive Director, Coalition of Kaiser Permanente

Unions, AFL-CIO

Keynote Speaker Robert Reich

Chancellor’s Professor of Public Policy, University of California

Berkeley, former U.S. Secretary of Labor

@ 11:15am–1:00pm

Partnership Day Panels

REGENCY A/B

Moderators:

Dr. Thomas J. Schneider, President & CEO of Restructuring

Associates, Inc.; Joel Cutcher-Gershenfeld, Professor, Heller

School for Social Policy and Management, Brandeis University

Kaiser Permanente and the Coalition 

of Kaiser Permanente Unions

Dennis L. Dabney, Senior Vice President, National Labor

Relations and Office of Labor Management Partnership, Kaiser

Foundation Hospitals and Health Plan, Inc. 

Jim Pruitt, Vice President of Labor Partnership and Relations for

the Permanente Federation, Oakland, California

Hal Ruddick, Executive Director, Coalition of Kaiser Permanente

Unions, AFL-CIO

Denise Duncan, Registered Nurse, President, United Nurses

Association of California/Union of Health Care Professionals,

Berea School District and the Berea Federation of Teachers,

Ohio State Federation

Michael R. Sheppard, Superintendent, Berea School District

Brian Kessler, President, Berea Federation of Teachers and

Ohio State Federation Secretary Treasurer

Los Angeles County Health Agency and SEIU, Local 721

Robert Schoonover, President, Service Employees International

Union (SEIU) Local 721

Dr. Mitchell Katz, Director, Los Angeles County Health Agency

@ 1:00pm–2:00pm

Partnership Day Luncheon

REGENCY A/B

@ 2:15pm–4:00pm

Partnership Day Panels

REGENCY A/B

Moderators:

Dr. Thomas J. Schneider, President & CEO of Restructuring

Associates, Inc.; Joel Cutcher-Gershenfeld, Professor, Heller

School for Social Policy and Management, Brandeis University

United Auto Workers and the Ford Motor Company

Jimmy Settles, Vice President, United Auto Workers

Bill Dirksen, Vice President Labor Affairs, Ford Motor Company

International Paper and the United Steelworkers

William Pierre, Director of Employee Relations,

International Paper

Jon Geenen, International Vice President, United Steelworkers

Northwest Natural Gas and the Office and Professional 

Employees International Union, Local 11

Lea Anne Doolittle, Chief Administrative Officer, Senior Vice

President, Northwest Natural Gas

Michael (Mike) L. Richards, Executive Secretary-Treasurer,

OPEIU, Local 11

@ 4:15pm–6:00pm

Full Group Debrief

Closing Remarks

REGENCY A/B

Speakers:

Wilma Liebman, Former Chair, National Labor Relations Board

Scot Beckenbaugh, Deputy Director, FMCS

@ 6:00pm–7:30pm

Partnership Day Reception

RIVERSIDE WEST

Partnership Day Pre-Conference Event

Lincoln Park

South Pond Pavilion

Photo: Adam Alexander Photography/Choose Chicago
4 Federal Mediation and Conciliation Service — FMCS.gov

Wednesday, August 17, 2016

@ 8:30am–9:30am

Opening Plenary

GRAND BALLROOM C–F

Speakers:

Allison Beck, Director, FMCS

Bernard J. Tyson, Chairman and CEO, Kaiser Permanente

Jorge Ramirez, President, Chicago Labor Federation

The Honorable Rahm Emanuel, Mayor of the City of

Chicago (invited)

Additional Speakers TBA

@ 9:30am–10:00am

Break

EXHIBIT HALL: RIVERSIDE EAST

@ 10:00am–11:30am

What Younger Workers REALLY Want 

from Senior Colleagues

GRAND BALLROOM A

Stereotypes and myths can drive wedges between different

generations of workers. If you think young workers and managers

entering the workplace are just waiting for veteran colleagues to

leave and get out of the way...think again! Millennials are eager to

work with and learn from their experienced colleagues. Join this

lively panel of young workers, young MBA’s with C-suite aspirations, and prominent labor-management leaders—listen to their

aspirations and expectations for their workplace relationships

with those who “know the ropes.”

Presenters:

Dan Yager, President and CEO, HR Policy Association;

Linda Foley, President, The Berger-Marks Foundation; Jay

Flores, STEM Ambassador, Rockwell Automation; Abbas

Golestani, PhD, Data Scientist, Center for Engagement and

Social Analytics, IBM; Sylvia Fabela, National Young Worker

Program Coordinator, AFL-CIO; Olga Liapis-Muzzy, AFSCME

Education Coordinator; Nicole Ogrysko, Reporter, Federal

News Radio

Moderator:

FMCS Commissioner David Huang, Washington, DC

Health Care Bargaining in the Future@Work:

Joint Challenges, Opportunities, 

and Trends for Unions and Employers

GRAND BALLROOM B

(CLE Credits Available)

Who pays for the rising costs of employer-provided health care

benefits continues to challenge nearly every bargaining table. 

Should costs be shifted to employees or contained through

Future@Work Conference Schedule
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 5

measures such as employee wellness programs? Join this panel of 

national experts for an update on current Affordable Care Act 

(ACA) implementation and compliance issues and the ongoing 

challenges of transitioning from a fee-for-service to a value-based 

payment system. Important takeaways will include best practices 

and creative solutions.

Introductions: 

Javier Ramirez, Director of Field Programs and Innovation, FMCS

Presenters: 

Bonnie Summers, Executive Director, BlueCross/Blue Shield 

Association, National Labor Office; Pat Peri, Chartered 

Healthcare Consultant; David Blumenstein, Senior Vice President, 

National Director of Multiemployer Consulting, Segal Group 

Moderators: 

Peter S. Dickinson, Partner, Bush Gottlieb; Bradford L. 

Livingston, Partner, Seyfarth Shaw LLP

Making the Most of Grievance Mediation: 

Controlling Your Own Destiny 

Before an Arbitrator Imposes It!

COLUMBUS A/B 

(CLE Credits Available)

Effective use of the grievance mediation process can help parties 

find better ways to control and resolve conflict. Join representatives from the Winnebago County State’s Attorney’s Office, 

AFSCME Council 31, and seasoned FMCS mediators, for an 

introduction to the process of grievance mediation. Learn how 

these parties used this process to reduce the cost of conflict, and 

strengthen their labor-management relationship. Lessons learned 

in this session are equally applicable to private and public sector 

practitioners. Bring your questions, learn from the parties’ experience, and find out how you can achieve similar success.

Presenters: 

John Paul Giliberti, Assistant State’s Attorney, Winnebago 

County State’s Attorney’s Office; Edward A. Sadlowski, 

Staff Representative, Council 31 AFSCME, AFL-CIO; 

FMCS Commissioner Randy Larson, Rockford, IL

Moderator: 

FMCS Commissioner Barbara Lichtman, Philadelphia, PA

The New Generation of Alternative 

Bargaining Models: Enhancing Problem-Solving 

While Preserving Power

COLUMBUS C/D

(CLE Credits Available)

Recent rounds of bargaining have been extremely contentious 

as parties grapple with the recovering and changing economy. 

With so much at stake, some parties are turning to the creative 

offspring of traditional and interest-based bargaining approaches. 

Models such as Critical Issues Bargaining, Modified Traditional 

Bargaining, Enhanced Conventional Bargaining, and Compressed 

Bargaining will be examined in the context of the people and 

process dynamics that make these alternative models viable and 

effective for some, but maybe not for others. The workshop will 

also include an introduction to the popular FMCS-pioneered 

Affinity Model of Collaborative Bargaining. 

Downtown Chicago at dusk, with the Sears Tower in the 

foreground and Lake Michigan in the background.
6 Federal Mediation and Conciliation Service — FMCS.gov 

Presenters: 

FMCS Commissioners Michael Franczak, Cleveland OH; 

Douglas Corwon, Cleveland, OH

Moderator: 

FMCS Commissioner Jeanne Frank, Minneapolis, MN 

The Dance of IBB 

COLUMBUS E/F

Hear the inspiring story of the world-renowned San Francisco 

Ballet and the American Federation of Musicians, Local 6, as they 

share their 15 years of success, using Interest-Based Bargaining 

(IBB) and modern technology—FMCS’s Technology Assisted 

Group Solutions (TAGS). With a combination of IBB and TAGS, 

these bargaining partners effectively manage differences, avoid 

labor strife, bring harmony to the performing arts, and demonstrate that cooperation can continue, even in the most difficult 

times. Participants from all sectors and industries will benefit from 

the valuable lessons and practical insights shared by these longterm partners.

Presenters:

Debra Bernard, General Manager, San Francisco Ballet; 

Steve D’Amico, Member, American Federation of Musicians 

(AFM) Local 6; FMCS Commissioners Joel Schaffer, 

Oakland, CA; Gregory Lim, Oakland, CA

Moderator:

FMCS Regional Director Beth Schindler, Seattle, WA

Expedited Bargaining Innovations 

in the Federal Sector

COLUMBUS G/H

The timing, pace, and process of Federal Sector bargaining often 

leads to long, drawn-out, bogged-down negotiations. Public and 

private sector parties often have similar experiences. Learn 

innovative approaches for turning lengthy delays and uncertain 

outcomes into swift and mutually beneficial resolutions. 

Presenters:

FMCS Commissioner Richard Giacolone, Chesapeake, 

VA; Greg Weddle, Regional Attorney, Chicago, Federal Labor 

Relations Authority (FLRA); Ken Moffett Jr., Collective 

Bargaining Director, National Treasury Employees Union (NTEU); 

Sydney T. Rose, Chief Human Capital Officer, Director of 

Human Resources Center, Office of the Assistant Secretary for 

Administration and Management, U.S. Department of Labor; 

Dennis DeMay, President, National Council of Field Labor 

Locals, AFGE/AFL-CIO; Joseph Schimansky, Former Executive 

Director, Federal Service Impasses Panel (FSIP) 

Moderator:

FMCS Commissioner Larry Passwaters, Baltimore, MD

The Science of Settlement: Ideas for Negotiators

COLUMBUS I/J

(CLE Credits Available)

Join renowned arbitrator, mediator, author, and part-time law 

professor Barry Goldman as he reveals how the Science of Settlement can improve your results at the negotiation table. Goldman 

will share his decades of experience in psychology and behavioral 

economics and show you how it applies to your daily work as a 

labor-management practitioner. 

Presenter:

Barry Goldman, Author, Mediator and Professor of Law, 

Wayne State Law School, Member, National Academy of 

Arbitrators, Fellow, College of Labor and Employment Lawyers

Moderator:

FMCS Commissioner Michael Nowakowski, Detroit, MI

Mediation Best Practices and Ethics for Lawyers 

and Other Advocates

COLUMBUS K/L 

(CLE Credits Available)

This program will help attorneys and other advocates maximize 

success when representing clients in the mediation process, 

emphasizing best practices and common ethical issues arising 

under the ABA model rules of professional conduct. An expert 

panel of mediators and lawyers will discuss best practices for collective bargaining negotiations, grievance processing, and statutory 

employment claims.

Presenters:

FMCS Commissioner Eileen Hoffman, Washington, DC, 

M.A., J.D; William J. Flannery, Esq., Principal, Post & Schell PC; 

Lisa B. Moss, Partner, Carmell Charone Widmer Moss & Barr, 

Ltd.; Thomas Mandler, Partner, Hinshaw and Culbertson, LLP; 

Robert G. Reiter, Jr., Secretary-Treasurer, Chicago Federation 

of Labor 

Moderator:

FMCS Commissioner Ted Bantle, Washington, DC

Hardwired for Battle: How our Brain 

Takes Control of Our Behavior and Emotion 

at the Table, and How to Get Control Back 

Using the Tri-O/STM Model

MICHIGAN A 

We are evolutionarily conditioned to 

survive, live in groups, and mitigate danger, but the brain functions that underlie 

these important objectives can interfere 

with rational decision-making in the heat 

of negotiations and problem-solving. 

François Bogacz and Jeremy Lack, two of 

the first practitioners to bridge neuroscience, leadership, ADR, advocacy, conflict 

management, and group diversity, will 

guide workshop attendees through a 

fascinating exploration of the three operating systems that impact 

our behavior and decision-making in the heat of conflict. Leave this 

SFB Orchestra French Horn section with Frances Chung

Photo: SFB Orchestra
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 7

workshop with strategies for staying in control of your emotions 

during bargaining and techniques to achieve better outcomes using 

a simple model being developed with the Swiss Center for Affective 

Sciences.

Presenters:

François Bogacz, CEO of Neuroawareness Consulting Services; 

Jeremy Lack, VP of Neuroawareness, International Attorney-atLaw and ADR Neutral

Moderator:

FMCS Regional Director Carolyn Brommer, Cleveland, OH

The Evolution of Comprehensive 

Conflict Management

MICHIGAN B

This workshop will examine a number of comprehensive conflict 

management systems identifying the pros and cons, highs and 

lows, and successes and failures of such systems. Learn best practices for developing and refining innovative conflict systems that 

can enhance current dispute resolution processes. 

Presenter:

Ariel Avgar, Associate Dean for Graduate Online Education 

and Associate Professor, School of Labor & Employment 

Relations and College of Medicine, University of Illinois at 

Urbana-Champaign; Todd Dickey, PhD candidate, Cornell 

University, ILR School; Arthur Pearlstein, Director of 

Arbitration, FMCS; Michele Singer, Director, Interior Business 

Center, U.S. Department of the Interior

Moderator:

David Lipsky, Director, Scheinman Institute on Conflict 

Resolution ILR School, Cornell University

Global Dispute Resolution in the New Economy (A)

MICHIGAN C

n a rare opportunity for conference attendees, senior mediation 

officials from countries with significant U.S. trade relationships, robust 

collective bargaining systems, individual employment rights regimes, 

and long-established neutral agencies, share first-hand perspectives 

with a U.S. audience. Representatives from the mediation agencies 

of Ireland, Northern Ireland, and Great Britain, will engage in a robust 

discussion of labor-management trends in the global “new economy,” 

such as generational shifts, gig work, and innovative partnering.

Presenters:

Tom Evans, Chief Executive, Labor Relations Agency of 

Northern Ireland; David Small, Director of Adjudication 

Services Workplace Relations Commission, Ireland; Sir Brendan 

Barber, Chair, Advocacy Conciliation & Arbitration Service, 

Advisory, Conciliation and Arbitration Services, United Kingdom

Moderator:

Scot Beckenbaugh, Deputy Director, FMCS

Flamingo, by Alexander Calder, is a 53-foot (16 m) tall stabile located in the Federal Plaza in front of the Kluczynski Federal Building,

Photo: Adam Alexander Photography/Choose Chicago

Connect to Wi-Fi 

Complimentary Wi-Fi is available at the conference. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016
8 Federal Mediation and Conciliation Service — FMCS.gov

@ 11:45am–1:15pm

Luncheon Plenary

Partnering for Success in the New Economy

GRAND BALLROOM C–F

As digital business models continue to take shape in a variety

of industries, this is an important time to explore ways to build

positive practices into emerging platforms and networks. This

panel of new economy thought leaders will look at ways that

workers and businesses are collaborating to create business models that serve customers well and create value for

shareholders while incorporating safety, job security, shared

prosperity, and a meaningful partnership with their workers.

Introductions:

Allison Beck, Director, FMCS

Speakers:

David Rolf, President SEIU 775, and author of The

Fight for Fifteen: The Right Wage for a Working America;

Christina Stembel, Founder and CEO, Farmgirl Flowers;

Jim Conigliaro Jr., Esq., Assistant Directing Business

Representative, General Counsel, District 15, Machinists Union;

Palak Shah, Social Innovations Director, National Domestic

Workers Alliance

Moderator:

Sharon Block, Principal Deputy Assistant Secretary for

Policy, U.S. Department of Labor

@ 1:30pm–3:00pm

Viral Communications 

and Bargaining in the Global Square: 

The New Frontiers of Social Media and Collective

Communication in the Future@Work

GRAND BALLROOM A

(CLE Credits Available)

The lightning pace of change in the digital age is forcing a major

paradigm shift for labor relations practitioners. How workers

and organizations communicate, resolve (or attempt to resolve)

disputes, and engage in other feedback loops has a dramatic new

look. Sound bites, videos, graphic images, and social media postings

go viral in minutes, creating disruptions that require instantaneous

response; bargaining occurs transparently and synchronously with

partners both at the table and dispersed via digital communication

apps; workplace disputes are lodged and aired in the global square

via social media; real-time feedback is solicited, analyzed, and converted in seconds to outcome-based recommendations. What does

this all mean for the parties? Join this fascinating and timely discussion with a diverse panel of experts from all sides of the debate.

Panelists:

G. Roger King, Senior Labor and Employment Counsel, HR

Policy Association; Michelle Miller, Co-Founder, coworker.org;

Lowell Peterson, Executive Director, Writers Guild of America

East; N. Sadat Shami, Manager, Center for Engagement and

Social Analytics, IBM

Moderator:

Lu-Ann Glaser, Manager of National Programs and Initiatives,

FMCS

The Evolving Cultural Dimensions 

of Diversity and Inclusion

GRAND BALLROOM B

(CLE Credits Available)

As workplaces continue to experience rapid demographic and

cultural change, experts say that diversity and inclusion are essential ingredients for successful organizations in the Future@Work. 

Hear from a panel of these experts, who will discuss the trends,

public policies, practices, and innovative programs that both labor

and management can leverage for enhanced recruitment, retention, job satisfaction, creativity, and collaboration.

Presenters:

Chai Feldblum, Commissioner, EEOC; Esther López, 

Secretary-Treasurer, United Food and Commercial Workers,

AFL-CIO; RaeVann, General Counsel, Equal Employment

Advisory Council; Keith Mestrich, President & CEO,

Amalgamated Bank

Introduction and Moderator:

Denise McKenney, Director of EEO, FMCS

Driving Change: Repair Broken Relationships

and Improve Bargaining Outcomes

COLUMBUS A/B

Labor-management relationships can make or break bargaining,

and we all know that a bad relationship can destroy an organization. Join the Chittenden County Transportation Authority and

Teamsters Local 597 as they share their inspiring story of how

even the most seriously-fractured relationship can be repaired to

provide a solid, collaborative foundation for an improved relationship and bargaining outcome. Learn how the structured steps of

the FMCS Relationship by Objectives (RBO) Program, complete

with a jointly determined “Action Plan,” helped produce this

remarkable transformation. 

Presenters:

Karen Walton, General Manager, Chittenden County

Transportation Authority, Burlington, VT; Rob Slingerland, 

Steward, Teamsters Local 597; Mark Sousa, Assistant General

Manager, Chittenden County Transportation Authority,

Burlington, VT; FMCS Commissioner Cindy Jeffries, 

Albany, NY

Moderator:

FMCS Regional Director D. Scott Blake, Philadelphia, PA

Building a Stronger Relationship 

at the Bargaining Table

COLUMBUS C/D

While it often seems impossible, unions and employers can conclude bargaining with a stronger relationship, even after tackling

the toughest issues at the table. Learn how the Utah Symphony

Orchestra and the American Federation of Musicians (AFM) Local

104 used a modified collaborative bargaining model, improved

their bargaining process, and forged a stronger relationship going

forward. Find out if this approach might work for you!

Connect to Wi-Fi

Complimentary Wi-Fi is available at the conference.

Network Name: Hyatt Conference

Password: FMCSnlmc2016

10 Federal Mediation and Conciliation Service — FMCS.gov 

Presenters:

Jeff Counts, General Manager, Utah Symphony Orchestra; 

David Porter, Local 104, American Federation of Musicians; 

FMCS Commissioner Kevin Hawkins, Las Vegas, NV

Moderator:

FMCS Regional Director Linda Gonzalez, Glendale, CA

Health Care Industry Staffing: 

Strategies, Solutions, and Stalemates

COLUMBUS E/F

The health care industry is experiencing dramatic changes brought 

about by heightened cost scrutiny and changing service delivery 

systems. As a result, health care industry bargaining parties are 

grappling with complex staffing issues, professional/institutionally-determined patient care models, and legislated patient staffing ratios. 

A high-level panel of labor, management, and academic experts 

will discuss how the issue of staffing, including staffing ratios, can be 

successfully addressed in a variety of ways through bargaining and 

labor-management collaborative committees. 

Presenters:

Paul Clark, School Director and Professor, Labor and 

Employment Relations, Penn State University; Deborah Lynne 

Zuege, RN, MS, Executive Director of Clinical Operations, 

Kaiser Permanente, Denver, CO; Joan Heller, Optometrist, 

Chief Steward, UFCW Local 7 Professional Bargaining Unit; 

Suellyn Ellerbe, System CNO, Ellis Medicine; Janice Czarnecki, 

Registered CLRL, President, OPEIU Local 40 

Moderator:

FMCS Commissioner Dennis Teel, Phoenix, AZ

Federal Sector Impasse: 

Just a Pause Between Two Brilliant Ideas!

COLUMBUS G/H

Hear from the experts about the characteristics of a true impasse 

and how they help parties push past gridlock to resolution of 

seemingly intractable disputes. Practitioners from all industries and 

sectors will learn creative approaches and valuable lessons about 

how to avoid impasse and effectively resolve their disputes.

Introductions: 

FMCS Commissioner Richard Giacolone, Chesapeake, VA

Panelists: 

Christina T. Fuentes, Lead Counsel, Federal Division, Assistant 

General Counsel, The National Association of Government 

Employees; James C. Franczek, Jr. Esq., Founding Partner, 

Franczek Radelet; Paul Gerhart, NAA/FMCS Arbitrator and 

Professor Emeritus, Weatherhead School of Management, Case 

Western Reserve University; (d HartfieOd, Member, Federal 

Service Impasses Panel, Mediator and NAA/FMCS Arbitrator, 

Hartfield Resolution Group; Marvin Johnson, Member, Federal 

Service Impasses Panel, Mediator and NAA/FMCS Arbitrator, 

Founder and Executive Director, Center for Alternative Dispute 

Resolution; Lynn Sylvester, Esq., Dispute Resolution Services

Moderator:

Martin H. Malin, Member, Federal Service Impasses Panel, 

Professor of Law/Director, Institute for Law and the Workplace, 

Chicago-Kent College of Law, Illinois Institute of Technology and 

NAA/FMCS arbitrator

Surveillance Technologies and the Future@Work

COLUMBUS I/J

Surveillance cameras and other new technologies are impacting 

employees’ working conditions and raising privacy concerns in 

both the public and private sectors. Learn from the experts in 

the field of law enforcement how workplace surveillance and 

monitoring is impacting their labor management relationships and 

collective bargaining and what it might mean for you.

Presenters:

Sean Smoot, Executive Director, Policemen’s Benevolent 

Labor Committee, IL; Robert J. Smith, Jr., Managing Partner, 

Clark Baird Smith LLP; Commander David Anderson, 

Montgomery County Police Department, MD; 

Corporal Marc Zifcak, Fraternal Order of Police Montgomery 

County Lodge, #35 

Moderators: 

FMCS Commissioners Teresa Phillips, Peoria, IL; 

Christy Yoshitomi, Baltimore, MD

The Affinity Model of Collaborative Bargaining

COLUMBUS K/L

Imagine resolving your economic issues in a financially-strained 

environment in hours, not days or weeks! Parties using the 

FMCS-developed Affinity Model of Collaborative Bargaining have 

repeatedly done just that, dispelling common misperceptions of 

the incompatibility of interest-based approaches and economic 

bargaining. This highly creative and innovative model of bargaining 

uses collaborative principles, “group-sourced” idea identification, 

and discussion-based evaluation to reach tentative agreements on 

both non-economic AND economic issues in record time—

all while enhancing the labor-management relationship and allowing for meaningful input from the collective voices of all bargaining 

team members! Join this interactive, hands-on session to learn 

how you can experience more fluid and inclusive collaboration in 

the bargaining process. This is a can’t-miss session—you have to 

see it to believe it!

Presenters:

Javier Ramirez, Director of Field Programs and Innovation, 

FMCS, Chicago, IL; FMCS Commissioners Tom Olson, 

Milwaukee, WI; Rosa Tiscareno, Chicago, IL; Kristine Hoffer, 

Senior Evaluator, Graphic Facilitator, U.S. Peace Corps

Moderator:

FMCS Commissioner Thomas Jeffery, Chicago, IL

Connect to Wi-Fi 

Complimentary Wi-Fi is available at the conference. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016

12 Federal Mediation and Conciliation Service — FMCS.gov 

Babcock & Wilcox: 

The New NLRB Deferral Standards

MICHIGAN A

(CLE Credits Available)

In Babcock & Wilcox Construction Co., 361 NLRB 132, the Board 

made significant changes to the standards applicable to reviewing 

arbitral decisions and grievance settlements. These new standards 

require that the parties authorized resolution of the statutory issue, 

that the unfair labor practice issue is adequately considered, and 

that the outcome is reasonably permitted under the Board law. 

Following this interactive program, participants will have a clear 

understanding of the new deferral standards and their implications 

for collective bargaining negotiations and contract administration.

Presenters:

Jennifer Abruzzo, Deputy General Counsel, NLRB; 

John Doyle, Deputy Assistant General Counsel, NLRB; 

Julie Gutman Dickinson, Partner, Bush Gottlieb; 

Jonathan C. Fritts, Partner, Morgan Lewis

Moderator:

Arthur Pearlstein, Director of Arbitration, FMCS, Washington, 

DC

Oh, ...I Didn’t Know THAT Could Happen!

MICHIGAN B

In a lively, interactive setting, participants will predict the possible outcomes of some common bargaining predicaments. While 

presented as hypotheticals (with names changed to protect the 

innocent!), the scenarios will reflect actual bargaining situations. 

There are no right or wrong answers, but the discussion will 

reveal the unanticipated consequences of choices made. Bring 

your smartphone or other Wi-Fi connectable device for real-time 

polling of the most likely outcomes chosen by participants for 

each scenario.

Panelists: 

Scot Beckenbaugh, Deputy Director, FMCS; FMCS Regional 

Directors Barbara Rumph, St Louis, MO; Peter Donatello, 

Woodbridge, NJ; FMCS Commissioner Isael Hermosillo, 

Glendale, CA

Moderator:

FMCS Commissioner Kathy Murray-Cannon, 

Woodbridge, NJ

Change your Mind—Change Your Relationship 

MICHIGAN C

It has been said that what you focus on cognitively can become 

your reality. Join this workshop to learn how labor and management can proactively change collective thinking and harness the 

power of positive change enhanced by new mental pictures. 

Presenters:

FMCS Commissioner John Gray, Cincinnati, OH; 

FMCS Regional Director Carolyn Brommer, Cleveland, OH

Moderator:

FMCS Regional Director Robert Ditillo, Pittsburgh, PA

@ 3:30pm–5:00pm

The “Labor Question” Back in the News 

and the National Debate

GRAND BALLROOM A

(CLE Credits Available)

One hundred years ago, the “labor question” was, as Louis 

Brandeis said, the “paramount economic question in this country.” 

After the New Deal enactments, the labor question seemed to 

fade from public view. But in the last few years there has been 

growing media attention to this question and what it means for 

21st century workplace realities. Our panelists, Steven Greenhouse, the former New York Times labor reporter and now a 

freelance reporter, Michael Winship, a writer and president of the 

Writers Guild of America East; and and Damon Silvers, Director 

of Policy and Special Counsel for the AFL-CIO, will explore this 

emerging story in a conversation moderated by Wilma Liebman, 

a former Chairman of the National Labor Relations Board (and 

now also a freelancer).

Introductions: 

Allison Beck, Director, FMCS

Panelists:

Steve Greenhouse, Author of The Big Squeeze: Tough Times for 

the American Worker and former labor and workplace reporter 

for The New York Times; Michael Winship, President, Writers 

Guild of America East; Damon Silvers, Director of Policy and 

Special Counsel, AFL-CIO

Moderator:

Wilma Liebman, Former Chairman, National Labor Relations 

Board

Partnering for Better Public Service

GRAND BALLROOM B

The fundamental premise underlying support for a strong 

labor-management partnership is that it encourages creativity and 

problem-solving, improves the delivery of government services, and 

pays dividends for stakeholders. Applicable beyond the federal sector 

where these particular partnerships thrive, and advancing the lessons 

of Tuesday’s “Partnership Day,” this workshop highlights the far-reaching benefits of long-term, durable labor-management partnerships. 

Introductions: 

Julia Akins Clark, General Counsel, Federal Labor Relations 

Authority (FLRA)

Panelists:

Jane L. Cottrell, Associate Deputy Chief, U.S. Forest Service, 

USDA; William R. Dougan, National President, National 

Federation of Federal Employees (NFFE); Gregory J. Junemann, 

International President, International Federation of Professional 

and Technical Engineers (IFPTE); Tony Reardon, National 

President, National Treasury Employees Union (NTEU)

Moderators: 

Beth F. Cobert, Acting Director, Office of Personnel 

Management; J. David Cox Sr., National President, American 

Federation of Government Employees (AFGE)

Remodeling Relationships in the Real World

COLUMBUS A/B

Achieving a positive and productive relationship with your labor 

or management counterpart can be similar to a major home 

renovation. It’s often difficult, complicated, time consuming and 

let’s face it; sometimes painful. But why do we do it? Is it worth 

Connect to Wi-Fi 

Complimentary Wi-Fi is available at the conference. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 13

the effort? Hear how SEIU Healthcare 1199NW and the Swedish 

Medical Center rebuilt a relationship in disrepair following their 

recent contract negotiations impacting 7,000 caregivers. Learn 

from honest reflections about their relationship history and how 

they are creating more successful outcomes together. Our panelists will share their pragmatic advice and practical tools so you 

have what you need to begin your own remodeling project! 

Presenters:

Naren Balasubramaniam, Chief Human Resources Officer, 

Swedish Health Services; Shelley Livingston, Director, Labor 

Relations, Swedish Health Services; Robyn Wyss, SecretaryTreasurer, SEIU 1199NW; Yolanda King-Rowe, Executive 

Board Member, SEIU 1199NW; FMCS Commissioners Rick 

Ogelsby, Seattle, WA; Ligia Velazquez, Seattle,WA

Moderator:

FMCS Regional Director Beth Schindler, Seattle, WA

The Neutral’s Perspective on Trends at the Table: 

Challenges, Opportunities, and Innovative Solutions 

for the Future@Work 

COLUMBUS C/D

(CLE Credits Available)

FMCS mediators actively mediate and monitor thousands of 

bargaining negotiations every year. The nature of their role and 

the sheer volume of their work provide a unique expertise 

and perspective. A panel of highly effective FMCS mediators 

will share their insights on the most prominent and perplexing 

trends encountered at the bargaining table today and will offer 

up practical and innovative solutions. Focal points will include: 

the importance of early intervention and managing expectations 

for the present and the future; the generational dynamics playing 

out at the table; innovative solutions to opposing concerns over 

scheduling flexibilities; bargaining preparation best practices; bargaining transparency in an age of social media; and closing the deal. 

Panelists:

FMCS Commissioners Conrad Bowling, Indianapolis, IN; 

Stephen Kessler, Oakland, CA; Cindy Jeffries, Albany, NY; 

Jimmy Valentine, Glendale, CA 

Moderator:

Scot Beckenbaugh, Deputy Director, FMCS

Retirement Security in the Future@Work 

COLUMBUS E/F

With the possible exception of health care, no single issue is 

playing a greater role in driving conflict “at the table” than pension benefits. Is there a place for defined benefit pensions and 

multi-employer funds in the Future @Work? Do 401(k) plans 

offer workers and employers a viable economic alternative? Is 

there a unifying labor and management perspective on the issue 

of pension benefits portability? Join this critical discussion with a 

panel of experts to learn the most up-to-date information about 

employee pension benefits, the fate of pension benefits in bankruptcy litigation, legislative changes and pending proposals, and 

challenges and opportunities for the future. 

Panelists:

Robert Roach Jr., President, Alliance for Retired Americans; 

Sharon Levine, Partner, Saul Ewing LLP; Brian West Easley, 

Partner, Jones Day; Israel Goldowitz, Chief Counsel, PBGC
Union Carpenters 

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www.CarpentersUnion.org
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 15

Moderator:

Kathryn J. Kennedy, Associate Dean of Advanced Studies and 

Research, Chair for Tax Law and Employee Benefits, The John 

Marshall Law School

Costing the Contract: 

Perspectives from Both Sides of the Table 

COLUMBUS G

How did the other side come up with that number? What numbers 

were they using to get to that estimated economic impact? What 

is the economic basis of that proposal? Participants in this session 

will be provided tools, techniques, and insights into how each side 

measures the costs of contract proposals and weighs their impact 

on the total package. Join experienced FMCS mediators in a lively 

discussion of this essential tool for your negotiator’s toolbox!

Presenters:

FMCS Commissioners Jack Yoedt, Pittsburgh, PA; 

Joe Mansolillo, San Diego, CA

Moderator:

John Pinto, Manager Field Operations, FMCS, Pittsburgh, PA

Are You Leading the Way or Just Managing to Get By?

COLUMBUS H

Decades of leadership research and theory underscores that in 

the Future@Work leadership will require much more than the traditional “carrot and stick” approach of years past. Both employer 

and union leaders will enhance their leadership toolkit with this 

program, designed to help develop more efficient and flexible 

approaches to leading an ever-changing, generationally and culturally diverse labor force. Attendees will gain a better understanding 

of the differences between “leaders” and “managers;” assess their 

personal dominant leadership style; practice the core competencies that make a great leader; and identify the most effective 

strategies for their unique personal leadership style.

Presenters:

FMCS Commissioners Tammy Poole, Louisville, KY; 

John Ambrogio, Erie, PA; Isael Hermosillo, Glendale, CA

Moderator:

FMCS Regional Director Robert Ditillo, Pittsburgh, PA

Health Care in the Future@Work: 

Collaborating to Promote Wellness and Contain Costs

COLUMBUS I/J

The City of Chicago Labor Management Cooperation Committee 

(LMCC) is an inspirational model of effective partnership. Representatives of the LMCC will describe how, with modest funding from an 

FMCS Grant in 2010, it achieved over $100 million in health care cost 

savings, huge improvements in worker wellness, and an expanded 

mandate to address retirement security. Participants will have an 

opportunity to learn how this large, multi-union labor-management 

partnership reached seemingly impossible goals and find out how you 

can replicate it using FMCS labor-management grant funding. 

Presenters:

Jorge Ramirez, President Chicago Federation of Labor (CFL); 

Edward M. Hogan, Founding Partner, Hogan Marren Babbo & 

Rose, Ltd.; Michael Rendina, Senior Advisor to the Mayor, City 

of Chicago; David A. Johnson, Partner, Franczek Radelet

Moderator:

FMCS Regional Director David Born, Chicago, IL

Warriors Returning to the Workplace

COLUMBUS K/L

Few issues bond all Americans as much as the desire to honor and 

respect those who served our country. Few workers can contribute 

more to our workplaces than returning veterans and reservists. In 

this session, labor and management will learn how to help these valued colleagues transition back to the workplace after active duty. In 

addition, the workshop will focus on critical questions such as: what 

are your legal requirements as an employer; what are best practices 

for supervisors and co-workers; and what should you expect from 

your returning service member? 

Presenters:

Brian Clauss, Executive Director, Veterans Legal Support Center 

& Clinic, John Marshall Law School; D. Ryan Hooper, Ph.D., 

Licensed Clinical Psychologist, Jesse Brown VA Medical Center, 

Clinical Assistant Professor, University of Illinois at Chicago, 

Northwestern Feinberg School of Medicine; Israel Nunez, HR 

Specialist, FMCS, Washington, DC; 

Moderator:

FMCS Commissioner Cathy Stevens, San Antonio, TX

The Leadership M.I.L.E.: 

Motivate, Inspire, Lead, and Empower

MICHIGAN A

The Future@Work demands transformational leadership skills. 

Do you have what it takes to motivate, inspire, lead, and empower 

those around you? Participants in this workshop will be introduced to the principles that underlie the most persuasive and 

influential leadership approaches and learn practical skills for their 

labor or management leadership toolkit. 

Presenter:

Alan Price, Acting Chief of Staff, FMCS, Washington, DC; 

Associate Director, Office of Management, Peace Corps; founding 

Director of the Global Leadership Initiative, Harvard Business 

School; Harvard Law School, J.D.

Moderator:

FMCS Regional Director Peter Cheng, Nashville, TN

Storytelling and the Persuasive Negotiator

MICHIGAN B

Effective advocates use the power of stories and evocative imagery to enhance their persuasive skills at the negotiation table and 

in conflict resolution or problem-solving situations. As workshop 

participants, you will be introduced to the fundamentals of effective storytelling. Learn techniques to help you make facts come 

alive, create understanding and empathy, and connect in meaningful ways with those you are trying to persuade. 

Presenters: 

FMCS Commissioners Ted Bantle, Washington, DC and 

Moira Caruso, Boston, MA

Moderator: 

FMCS Commissioner Sue Putman, Orlando FL

Graphic Facilitation and Other Creative Tools 

to Energize and Elevate Problem-Solving

MICHIGAN C

Problem solving efforts can be greatly enhanced by facilitation 

techniques that involve the creative use of images, movement, and 

neuroscience. This hands-on, interactive workshop will provide 

you with new tools for quick-paced, innovative solutions! 
16 Federal Mediation and Conciliation Service — FMCS.gov

Presenters:

Heather Brown, Director of Education and Training, FMCS,

Washington, DC; Javier Ramirez, Director of Field Programs

and Innovation, FMCS, Chicago, IL; FMCS Commissioners

Rozmyn Miller, Washington, DC; David Huang, Washington,

DC; Kristine Hoffer, Senior Evaluator, Graphic Facilitator, U.S. 

Peace Corps

Moderator:

FMCS Commissioner Lydia Baca, Oakland, CA

Thursday, August 18, 2016

@ 8:30am–9:30am

Spotlight on Partnerships—American Water and

the Utility Workers Union of America (UWUA)

and Alabama Power and the International

Brotherhood of Electrical Workers (IBEW)

GRAND BALLROOM C–F

Opening Remarks and Introduction of Plenary:

Allison Beck, Director, FMCS

Panelists:

Susan N. Story, President and CEO, American Water;

D. Michael Langford, National President, Utility Workers

Union of America; Mark Crosswhite, Chairman, President,

and Chief Executive Officer, Alabama Power; James Hunter,

Director, Utility Department, International Brotherhood of

Electrical Workers, AFL-CIO

Moderator:

Tom Kochan, George Maverick Bunker Professor of

Management and Co-Director, MIT Sloan Institute for Work

and Employment Research

@ 10:00am–11:30am

Lessons from the Original Gig Economy:

The Arts and Entertainment Industry

GRAND BALLROOM A

Long before Uber and Taskrabbit, musicians, theatrical artists,

stagehands, and others performed their work in a gig-based

work model. What does the Future@Work hold for today’s platform-based gig workers given this historical model? Learn from

these original ‘gig-work’ partners how labor and management

can collectively bargain over traditional terms and conditions of

employment.

Introductions:

FMCS Commissioner Ted Bantle, Washington, DC

Panelists:

David White, National Executive Director and Chief Negotiator,

Screen Actors Guild-American Federation of Television and

Radio Artists (SAG-AFTRA); Lois Gray, Jean McKelvey/Alice

Grant Professor of Labor Management Relations Emeritus,

Cornell University, and author of Under the Stars: Essays on

Labor Relations in Arts and Entertainment; David L. Weissman, 

Partner, Reed Smith LLP; Paul Frank, Director of Organizing and

Education, American Federation of Musicians

Moderators:

Susan Davis, Partner, Cohen, Weiss and Simon; 

Bernard M. Plum, Member, Proskauer

Making Conflict Work

GRAND BALLROOM B

Nationally-recognized expert Peter T. Coleman, of Columbia

University, will provide employer and union representatives with a

set of practical conflict management techniques supported by the

research presented in his groundbreaking book, Making Conflict Work. 

Presenter:

Peter T. Coleman, Professor of Psychology and Education,

Director, Morton Deutsch International Center for Cooperation

and Conflict Resolution (MD-ICCCR), Co-Director, Advanced

Consortium for Cooperation, Conflict, and Complexity (AC4),

The Earth Institute at Columbia University

Moderator:

FMCS Commissioner Josh Flax, Boston, MA

Your Brain in Conflict

COLUMBUS A/B

Maintaining self-awareness in the midst of conflict is a crucial

leadership competency. Neuroscience research can aid us in

mastering this skill through an understanding of how the evolutionary functions of the brain operate in conflict situations. In this

lively and interactive workshop, you will learn what happens when

your “reptilian brain” is in control! Take aways include cutting-edge

brain science principles and practical tools for enhancing your

conflict management, negotiation, and communication skills.

Presenters:

FMCS Regional Director Carolyn Brommer, Cleveland, OH;

FMCS Commissioner David Huang, Washington, DC;

Percy Lavon Julian II, Certified Clinical Research Coordinator

Children’s National Medical Center

Moderator:

FMCS Commissioner Gary Hattal, Seattle, WA

Making Telework Work: 

Best Practices for Sustaining High Performance 

and Customer/Employee Satisfaction

COLUMBUS C/D

Labor and Management leaders from the Government Accountability Office and the General Services Administration will share

their knowledge and experience with designing and implementing

expanded telework programs. Topics will include: opportunities

for cost savings, mission performance improvement, and employee

engagement; the importance of up-front investment in workspace

design and technology; and how to sustain co-worker connection

and collaboration and maintain public accountability.

Introductions:

Julia Akins Clark, General Counsel, Federal Labor Relations

Authority (FLRA)

Presenters:

William R. Dougan, National President, National Federation

of Federal Employees (NFFE); Charles Hardy, GSA, Chief

Workplace Officer; Ron La Due Lake, President GAO

Employees Organization, IFPTE/AFL-CIO; Jackie Nowicki, 

Director, GAO Education, Workforce, and Income Security Team;

Shamar Cowan, GAO Chief Negotiator; and Greg Weddle, 

FLRA Chicago Regional Attorney

Moderator:

Marsha Ross-Jackson, Assistant Dean for Student Professional

Development, Executive Director of the Institute for Law and

the Workplace, and Senior Lecturer
Future@Work Future@Work — National National Labor-Management Conference 2016 Labor-Management Conference 2016 Tweet #FMCSFutureAtWork #FMCSFutureAtWork 17

About FMCS

The Federal Mediation and Conciliation Service (FMCS) is ready

for the Future@Work! We are proud and prepared to carry on our

important contribution to the success of the American economy

with a full range of conflict resolution strategies and services. And,

as the nature, complexity, and range of issues confronting business

and labor continue to evolve, so, too, does FMCS. We are constantly seeking new and innovative methods to prevent conflict

and to allow business and labor to succeed in an ever-changing

economy.

Our History

The FMCS was born during the economic turmoil following the

Second World War. Then, the U.S. was in the final stages of the

disruptive transition from an agricultural to an industrial economy. 

Now, in this second decade of the 21st century, we are in the

midst of a similar period of disruption, this time transitioning to

advanced high tech manufacturing, robotics, nanotechnology, AI,

and an economy driven by knowledge and services. Some say that

this “4th Industrial Revolution” will result in the restructuring of

every business, every job, and every sector of society and that no

company or job will be immune to disruption.

In creating an independent mediation agency, Congress recognized the inevitability of workplace conflict in a large, diverse,

and growing economy. Managing conflict was seen as a far better

way to avert economically damaging work stoppages, and FMCS

was established to help business and labor settle disputes through

mediation.

Congress also recognized the economic benefits of a more

proactive approach to safeguard workplace stability. In the 1970’s,

the FMCS was tasked with supporting joint labor-management

committees through seed money grants and cooperative agreements. It is now beyond question that good labor-management

relationships, collaboration, and joint problem-solving not only

prevent disputes, but also significantly contribute to enhanced

organizational effectiveness, increased productivity, competitiveness, and innovation—the essential elements of a thriving,

job-producing economy. 

How FMCS Can Help You 

in the Future@Work

Do your young leaders need negotiations, communications, or

problem-solving training? Do you have a big backlog of grievances creating pressures on local leaders and problems for the

labor-management relationship? Could you use some new and

creative approaches to economics bargaining? Are you looking for

ways to integrate the new technologies young workers rely upon

for bargaining and problem solving?

If the answer to any of these questions is yes, let us help! 

Today, at FMCS, we are:

• Helping labor and management leaders embrace, not fear,

the massive generational shift underway in our workplaces so

together they can address issues of recruitment, retention, and

job satisfaction among young workers;

• Developing a young leaders academy to provide the next

generation of labor and management leaders with the organizational and interpersonal skills they will need to create

successful enterprises and good, sustainable jobs;

• Incorporating cutting edge theory, such as conflict neuroscience, into communications, relationship and bargaining

processes and training;

• Offering a variety of approaches to collective bargaining, from

Traditional, to Modified Traditional, Expedited, Interest-Based

and, what we call the Affinity Model of Economic Bargaining;

and

• Using remote collaborative technologies and social media to

deliver web-based seminars, training and dynamic content on

the platforms young workers use.

At FMCS, we are ready for the Future@Work. Are you?
18 Federal Mediation and Conciliation Service — FMCS.gov

FMCS National Labor-Management Conference 2016 At-A-Glance

Time Event

Room/

Location Program/Workshop Title Pg

Wednesday, August 17

7am–5pm Expo Exhibit Hall:

Riverside East

35

7–8:30am Continental

Breakfast

Exhibit Hall:

Riverside East

8:30–9:30am Day 1 Conference

Plenary Session

Ballroom C–F Opening Plenary 4

10:00–

11:30am

Day 1 Conference

Morning

Workshops

Grand A What Younger Workers REALLY Want from Senior Colleagues

Grand B Health Care Bargaining in the Future@Work: 

Joint Challenges, Opportunities, and Trends for Unions and Employers

Columbus A/B Making the Most of Grievance Mediation: 

Controlling Your Own Destiny Before an Arbitrator Imposes It!

5

Columbus C/D The New Generation of Alternative Bargaining Models: 

Enhancing Problem-Solving While Preserving Power

Columbus E/F The Dance of IBB 6

Columbus G/H Expedited Bargaining Innovations in the Federal Sector

Columbus I/J The Science of Settlement: Ideas for Negotiators

Columbus K/L Mediation Best Practices and Ethics for Lawyers and Other Advocates

Michigan A Hardwired for Battle: How our Brain Takes Control 

of Our Behavior and Emotion at the Table, 

and How to Get Control Back Using the Tri-O/STM Model

Michigan B The Evolution of Comprehensive Conflict Management 7

Michigan C Global Dispute Resolution Trends in the New Economy (A)

11:45am–

1:15pm

Day 1 Conference

Lunch Plenary

Grand C–F Partnering for Success in the New Economy 8

1:30–3:00pm Day 1 Conference

Afternoon

Workshops I

Grand A Viral Communications and Bargaining in the Global Square: 

The New Frontiers of Social Media and Collective Communication 

in the Future@Work

Grand B The Evolving Cultural Dimensions of Diversity and Inclusion

Columbus A/B Driving Change: 

Repair Broken Relationships and Improve Bargaining Outcomes

Columbus C/D Building a Stronger Relationship at the Bargaining Table

Columbus E/F Health Care Industry Staffing: Strategies, Solutions, and Stalemates 10

Columbus G/H Federal Sector Impasse: Just a Pause between Two Brilliant Ideas!

Columbus I/J Surveillance Technologies and the Future@Work

Columbus K/L The Affinity Model of Collaborative Bargaining 

(with Labor-Management Practitioners)

Michigan A Babcock & Wilcox: The New NLRB Deferral Standards 12

Michigan B Oh, ...I Didn't Know THAT Could Happen!

Michigan C Change your Mind—Change Your Relationship

3:30–5:00pm Day 1 Conference

Afternoon

Workshops II

Grand A The "Labor Question" Back in the News and the National Debate

Grand B Partnering for Better Public Service

Columbus A/B Remodeling Relationships in the Real World
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 19

Time Event

Room/

Location Program/Workshop Title Pg

3:30–5:00pm Day 1 Conference

Afternoon

Workshops II

Columbus C/D The Neutral's Perspective on Trends at the Table — 

Challenges, Opportunities, and Innovative Solutions for the Future@Work

13

Columbus E/F Retirement Security in the Future@Work

Columbus G Costing the Contract: Perspectives from Both Sides of the Table 15

Columbus H Are You Leading the Way or Just Managing to Get By?

Columbus I/J Health Care in the Future@Work: 

Collaborating to Promote Wellness and Contain Costs

Columbus K/L Warriors Returning to the Workplace

Michigan A The Leadership M.I.L.E.: Motivate, Inspire, Lead, and Empower

Michigan B Storytelling and the Persuasive Negotiator

Michigan C Graphic Facilitation and Other Creative Tools 

to Energize and Elevate Problem-Solving

Thursday, August 18

7am–

7:30pm

Expo Exhibit Hall:

Riverside East

35

7–8:30am Continental

Breakfast

Exhibit Hall:

Riverside East

8:30–9:30am Day 2 Conference

Plenary Session

Grand C–F Spotlight on Partnership: American Water and the Utility Workers and

Alabama Power and the International Brotherhood of Electrical Workers,

AFL-CIO — Moderated by Professor Thomas Kochan of MIT

16

10:00–

11:30am

Day 2 Conference

Morning

Workshops

Grand A Lessons from the Original Gig Economy: 

The Arts and Entertainment Industry

Grand B Making Conflict Work

Columbus A/B Your Brain in Conflict

Columbus C/D Making Telework Work: Best Practices for Sustaining High Performance

and Customer/Employee Satisfaction

Columbus E/F Controlling Healthcare Costs with A Joint Labor-Management Committee 22

Columbus G Partnering Through Change for Joint Success in YOUR Future@Work

Columbus H Putting It Back Together: Restoring Workplace Cooperation

Columbus I/J The Affinity Model of Collaborative Bargaining 

(with Labor-Management Practitioners)

Columbus K/L Artificial Intelligence, Robotics, and Automation in the Future@Work: 

Are You Ready for the 4th Industrial Revolution?

23

Michigan A A Primer on the Fundamentals of Effective Negotiations

Michigan B Mock Grievance Mediation: The Case of the Long Walk Break 24

Michigan C Global Dispute Resolution Trends in the New Economy (B)

11:45am–

1:15pm

Day 2 Conference

Lunch Plenary

Grand C–F Richard Trumka, President, AFL-CIO 25

1:30–3:00pm Day 2 Conference

Afternoon

Workshops 1

Grand A Partnership Spotlight: 

Serving the Community through Labor-Management Collaboration

 • Red Cross/IBT

 • NYU Lutheran Medical/SEIU119

 • Massachusetts Education Partnership

Grand B Changing Perspectives on Just Cause

Columbus A/B The Return of the Factory: Manufacturing Renaissance or Future Trend?
20 Federal Mediation and Conciliation Service — FMCS.gov

Time Event

Room/

Location Program/Workshop Title Pg

1:30–3:00pm Day 2 Conference

Afternoon

Workshops 1

Columbus C/D Sustained Partnerships in the Federal Sector: 

The Secrets to Maintaining Consensus

26

Columbus E/F Hard Bargaining with Soft Skills: Getting It Done Without Being a Jerk!

Columbus I/J The Evolving Digital World and Implications for Traditional Collective

Bargaining: Parts I and 2 – Collective Bargaining Simulations 

Initial Briefing and then Breakout

Columbus K/L Bargaining Over Benefits in the Future@Work: 

Innovative Healthcare and Pension Solutions

Michigan A The Neuroscience of Teambuilding and Collaboration 27

Michigan B Beyond Brainstorming: Mind Mapping as a Problem-Solving Tool

Michigan C Start Your Engines! How FMCS Grant Funding Powered 

a State-of-the-Art Automotive Apprenticeship Training Program

3:30–5:00pm Day 2 Conference

Afternoon

Workshops II

Grand A The Evolving Digital World and Implications for 

Traditional Collective Bargaining Part II – Debrief and Discussion

29

Grand B Dissecting the Gig Economy: Myths, Realities, and Implications for All of Us

Columbus A/B The Art of Skillful Inquiry for Advocates, Teams, 

and Other Problem-Solvers

Columbus C/D New Beginnings at the Department of Defense: Tackling Complex and

Challenging Issues with an Interest-Based Problem-Solving Approach

31

Columbus E/F Collaborating for Success in the Public Sector: 

Lessons for Public and Private Sector Bargaining Parties

Columbus G A Guide to Repairing Even the Most Fractured 

Labor-Management Relationships

Columbus H Is Your Labor-Management Committee as Effective as it Can Be? 33

Columbus I/J Trends in Arbitration

Columbus K/L Creating and Maintaining Relationships in a Shifting Economy

Michigan A When Adjuncts and Other Part-Time Workers Bargain 34

Michigan B Turbo Charge Your Labor-Management Cooperative Endeavors 

with Practical Problem-Solving Techniques

Michigan C Building Labor-Management Collaboration in the Construction Industry

5:30–7:30pm Evening Reception Exhibit Hall:

Riverside East

Friday, August 19

7–8:30am Expo Exhibit Hall:

Riverside East

35

7–8:30am Continental

Breakfast

Exhibit Hall:

Riverside East

8:30–9:30am Day 3 Conference

Plenary 1

Grand C–F NLRB Trends in the Future@Work: The View from All Sides

9:30–9:45am BREAK

9:45–11:15am Day 3 Conference

Closing Plenary

Grand C–F Recruiting and Retaining the Next Generation of Workers 

with Jason Dorsey

11:15–

11:30am

Director’s Closing

Remarks and

Adjourn

Grand C–F Allison Beck, Director
AFGE is proud to give all

working people a voice

in their Future@Work
22 Federal Mediation and Conciliation Service — FMCS.gov 

Controlling Healthcare Costs with 

a Joint Labor-Management Committee 

COLUMBUS E/F

Learn from the remarkable joint health care cost containment 

efforts of the City of Cuyahoga Falls, Ohio, and its unions, including 

the Ohio Patrolman’s Benevolent Association (OPBA). Workshop 

participants will be guided through the entire process of setting 

up and implementing a Joint Healthcare Cost Containment Committee and how FMCS training in collaborative bargaining models 

and committee formation can set you up for success. 

Presenters:

Ruben Miller, Patrol Officer/Union Representative, Ohio 

Patrolman’s Benevolent Association (OPBA), Cuyahoga 

Falls Police Department; Russ Balthis, Law Director, City of 

Cuyahoga Falls, Ohio; Ken Jones, Benefits Consultant

Moderator:

FMCS Commissioner Tim Viskocil, Cleveland, OH

Partnering Through Change for Joint Success 

in YOUR Future@Work

COLUMBUS G

Do you feel bogged down in the face of change? As the economy 

evolves, the generational shift continues, and new technologies are 

rapidly deployed, labor and management may find themselves at 

odds and unable to see the opportunities that often accompany 

the challenge of change. Participants will be introduced to the 

FMCS Partners-in-Change (PIC) Program and the processes that 

support labor-management cooperation, facilitate organizational 

change, and encourage proactive planning. Join this session and 

arm yourself with best practice tools and approaches to meet the 

challenges of change in the Future@Work. 

Presenters:

FMCS Commissioners Donald Maki, Green Bay, WI; 

Daniel Van Wychen, Green Bay, WI; Latonya Smith, 

Minneapolis, MN

Moderator:

FMCS Regional Director Lane Harstad, Minneapolis, MN

Putting It Back Together: 

Restoring Workplace Cooperation

COLUMBUS H

Did your last bargaining damage your labor-management relationship? Given today’s complex issues, bargaining parties may find 

themselves with severely strained relationships. The FMCS Putting 

It Back Together (PIBT) Program is designed to help participants 

understand and identify the barriers erected during negotiations 

and to rebuild the foundation for a better future. Let FMCS’s 

skilled mediators help you identify the frayed relationships that 

might benefit from this program, highlight the desired outcomes, 

and help participants determine whether they or some part of 

their organization could be the next beneficiaries of this timetested, successful joint training program.

Presenters:

FMCS Commissioners Mary Kluczycki, Buffalo, NY; 

Scott Montani, Syracuse, NY

Moderator:

FMCS Commissioner Ken Armes, Buffalo, NY

The Affinity Model of Collaborative Bargaining 

(with Labor-Management Practitioners)

COLUMBUS I/J

Imagine resolving your economic issues in a financially-strained 

environment in hours, not days or weeks! Parties using the 

FMCS-developed Affinity Model of Collaborative Bargaining have 

repeatedly done just that, dispelling common misperceptions of 

the incompatibility of interest-based approaches and economic 

bargaining. This highly creative and innovative model of bargaining 

uses collaborative principles, “group-sourced” idea identification, 

and discussion-based evaluation to reach tentative agreements 

on both non-economic AND economic issues in record time—all 

Chicago is a center for culture and the arts, including the Joffrey Ballet, the Art Institute of Chicago, Oak Park Festival Theater, and more.
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 23

while enhancing the labor-management relationship and allowing

for meaningful input from the collective voices of all bargaining

team members! Join this interactive, hands-on session to learn

how you can experience more fluid and inclusive collaboration in

the bargaining process. This is a can’t-miss session—you have to

see it to believe it!

Presenters:

Javier Ramirez, Director of Field Programs and Innovation,

FMCS, Chicago, IL; FMCS Commissioner Tom Olson, 

Milwaukee, WI; Bill Olsen, President, American Federation of

Musicians (AFM) Local 232-278, South Bend, IN;

Jeremiah Frederick, Rank and File AFM Local 232-278

Bargaining Team Member and South Bend Symphony Orchestra

Musician; Juan Salgado, President and CEO, Instituto del

Progreso Latino; Kristine Hoffer, Senior Evaluator, Graphic

Facilitator, U.S. Peace Corps

Moderators:

Marilyn Pearson, Partner, DLA Piper LLP; Kevin Case, Principal,

Case Arts Law LLC

Artificial Intelligence, Robotics, 

and Automation in the Future@Work: 

Are You Ready for the 4th Industrial Revolution?

COLUMBUS K/L

Experts predict that the age of artificial intelligence (AI), robotics,

nanotechnology and self-driving vehicles will profoundly change

the workplace—in good and bad ways. Join this lively discussion

of what the so-called “4th industrial revolution” will mean for

business, labor, and society in the Future@Work. 

Presenters:

Arthur Pearlstein, Director of Arbitration, FMCS, Washington,

DC; FMCS Commissioner Michael Franczak, Cleveland, OH;

Garry Mathiason, Shareholder, Littler Mendelson

Moderator:

FMCS Regional Director Barbara Rumph, St. Louis, MO

A Primer on the Fundamentals of Effective Negotiations

MICHIGAN A

(CLE Credits Available)

Develop the negotiation style that’s right for you! This interactive workshop will focus on the basic techniques for successful

21st century contract negotiations, covering both traditional and

interest-based approaches. Participants will learn what to expect

before and during bargaining, the role of the mediator, and the

critical importance of effective preparation. 

Presenters:

FMCS Regional Director Beth Schindler, Seattle, WA; 

FMCS Commissioner Ligia Velazquez, Seattle, WA;

Tino Gagliardi, President & Executive Director, Associated

Musicians of Greater New York, Local 802, American Federation

of Musicians, Executive Officer, American Federation of Musicians

of the United States and Canada; Mark W. Bennett, Partner,

Laner Muchin

Moderator:

FMCS Commissioner Joseph Dubin, Hartford, CT

With 6,800 employees, 18 unions and 76 collective 

bargaining agreements, American Water is the largest 

publicly traded water and wastewater company in the U.S.

amwater.com

The Blue Cross Blue Shield Association’s

National Labor Offi ce is proud to sponsor:

Federal Mediation & Conciliation Service 

2016 National Labor-Management Conference

Blue Cross Blue Shield Association is an association of independent Blue Cross and Blue Shield companies. 16-327-B76

Learn more at www.bcbs.com/nlo

WITH SECURE AND STABLE HEALTH COVERAGE

FOR AMERICA’S WORKING FAMILIES

The Blue Cross Blue Shield Association’s

National Labor Offi ce is proud to sponsor:

Federal Mediation & Conciliation Service 

2016 National Labor-Management Conference

Blue Cross Blue Shield Association is an association of independent Blue Cross and Blue Shield companies. 16-327-B76

Learn more at www.bcbs.com/nlo

WITH SECURE AND STABLE HEALTH COVERAGE

FOR AMERICA’S WORKING FAMILIES
24 Federal Mediation and Conciliation Service — FMCS.gov 

Clarence Buckingham Memorial Fountain, one of the largest in the world, is located in Grant Park on the shore of Lake Michigan.

Mock Grievance Mediation: 

The Case of the Long Walk Break

MICHIGAN B

(CLE Credits Available)

This session will give employers and union representatives an 

opportunity to see what grievance mediation is, how it works, and 

what it can do for your labor-management relationship. Watch the 

process unfold from beginning to end through a real case study. 

During the debrief, a team of experienced mediators will answer 

all of your questions!

Presenters:

FMCS Commissioners Vanessa Bullock, Philadelphia, 

PA; Barbara Lichtman, Philadelphia, PA; Kevin Savidge, 

Philadelphia, PA; Rob Henninger, Philadelphia, PA; 

LaTwanaWilliams, Washington, DC. 

Moderator:

FMCS Commissioner Dennis Dougherty, Denver, CO

Global Dispute Resolution in the New Economy (B)

MICHIGAN C

In a rare opportunity for conference attendees, senior mediation 

officials from countries with significant U.S. trade relationships, robust 

collective bargaining systems, individual employment rights regimes, and 

long-established neutral agencies, share first-hand perspectives with a 

U.S. audience. Representatives from the mediation agencies of Canada, 

South Africa, and New Zealand, will engage in a robust discussion of 

labor-management trends in the global “new economy,” such as generational shifts, gig work, and innovative partnering.

Presenters:

Ginette Brazeau, Chair, Canadian Industrial Relations Board; 

Cameron Morajane, Director, Commission for Conciliation 

Mediation and Arbitration, South Africa; Cara Takitimu, 

National Dispute Resolution Manager, Ministry of Business, 

Innovation & Employment, New Zealand

Moderator:

Scot Beckenbaugh, Deputy Director, FMCS
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 25

@ 11:45am–1:15pm

Luncheon Plenary

GRAND BALLROOM C–F

Introductions:

Allison Beck, Director, FMCS

Speaker:

Richard Trumka, President, AFL-CIO

@ 1:30pm–3:00pm

Partnership Spotlight: Serving the Community

through Labor-Management Collaboration

GRAND BALLROOM A

Labor and management partners from three diverse organizations

will share their experiences, successes, and challenges in collaborating where community interests are beneficially served through

their mutual efforts. 

Panelists:

Ken Hurley, Labor Relations Vice President, The American

Red Cross; Michael Filler, Director, Public Services Division,

Teamsters; Samuel Sierra, Contract Administrator, 1199SEIUUHWE; Fred A. Jordan, Labor Relations Manager, NYU

Lutheran of NYU Langone Medical Center; 

FMCS Commissioner David Thaler, Woodbridge, NJ;

Kim Gibson, President, Brockton Education Association;

Emily E. Murphy, Director, Massachusetts Education

Partnership; Ray Shurtleff, Board Member, Massachusetts

Education Partnership; Facilitator, District Capacity Project

Introductions:

Allison Beck, Director, FMCS

Moderator:

Tom Kochan, George Maverick Bunker Professor of

Management and Co-Director, MIT Sloan Institute for Work and

Employment Research

Changing Perspectives on Just Cause

GRAND BALLROOM B

(CLE Credits Available)

This year is the 50th anniversary of the articulation of the “seven

tests” for just cause in employee discipline. A panel of arbitrators will discuss the status of the “seven tests” and other ways of

viewing just cause. To what extent are arbitrators actually applying

the seven tests these days and in what direction are we headed in

determining just cause? One panelist will discuss the only empirical study of the seven tests. The panel will also look at views on

particular applications of just cause, such as in drug testing and

other misconduct cases.

Panelists:

Margaret Brogan, President, National Academy of

Arbitrators, Philadelphia, PA; Dan Nielsen, Arbitrator,

Chicago, IL; Professor Laura Cooper, University of

Minnesota, Vice President, National Academy of Arbitrators;

FloydWeatherspoon, Professor Emeritus, Capital University

Law School and NAA/FMCS arbitrator

Moderator:

Arthur Pearlstein, Director of Arbitration, FMCS, Washington, DC

The Return of the Factory: 

Manufacturing Renaissance or Future Trend?

COLUMBUS A/B

Does manufacturing have a role in the Future@Work? According

to our expert panelists, the answer is a resounding “Yes!” Join this

session to hear about successful labor-management efforts to

bring manufacturing work back to the U.S., and learn about innovative programs to train and link high-skilled workers to unfilled,

advanced manufacturing jobs. Take away information about these

ground-breaking initiatives and how you can replicate the partnership practices that create good manufacturing jobs for American

workers. 

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Complimentary Wi-Fi is available at the conference.

Network Name: Hyatt Conference

Password: FMCSnlmc2016
26 Federal Mediation and Conciliation Service — FMCS.gov 

Presenters:

Dan Swinney, Executive Director, Manufacturing Renaissance; 

Bob Tiseo, Administrative Assistant to UAW Vice-President and 

Director of the National Ford Department; James E. Brown, 

Manager, Labor Affairs, Powertrain Operations, Ford Motor 

Company

Moderator:

Scot Beckenbaugh, Deputy Director, FMCS

Sustained Partnerships in the Federal Sector: 

The Secrets to Maintaining Consensus

COLUMBUS C/D

Executive Orders may come and go, but partnering and consensus can endure with great benefit to employees, managers and, 

most significantly, to the agency’s mission. Learn what models, 

approaches, and philosophies underlie long-term labor-management partnerships that have continued to collaborate, despite 

challenging and changing circumstances. Top Union and Management representatives from the Nuclear Regulatory Commission 

(NRC) and the Government Accountability Office (GAO) will 

share best practices and lessons learned from representing frontline employees and managers in high-profile federal agencies, 

with critically important missions, which have sustained both high 

performance and high employee engagement and satisfaction 

over many years. 

Introductions: 

FMCS Commissioner Carol Catanzariti, Honolulu, HI

Presenters:

Ron La Due Lake, President GAO Employees Organization 

IFPTE, AFL-CIO; Shamar Cowan, GAO Chief Negotiator; 

Maria E. Schwartz, Executive Vice President NTEU Chapter 

208; Barbara Sanford, Nuclear Regulatory Commission, Chief, 

Employee and Labor Relations 

Moderator:

Sandra LeBold, Regional Director, Federal Labor Relations 

Authority (FLRA) 

Hard Bargaining with Soft Skills: 

Getting It Done Without Being a Jerk!

COLUMBUS E/F

During tough negotiations, civilized discourse often gives way to 

anger, recriminations and posturing. The people and personalities 

become the focus of bargaining, rather than the issues that must 

be resolved. This workshop will focus on proven techniques for 

getting your point across, having your interests met, and successfully concluding bargaining with relationships intact, all while 

maintaining a civil tone. 

Presenters:

Michael J. Frantz, Member, Management Committee, Frantz 

Ward LLP; Eben (Sandy) O. McNair, IV, Partner, Schwarzwald, 

McNair & Fusco, LLP; Lawrence J. Casazza, Attorney, EmployerSide, Labor Relations and Employment Law; Susan Davis, 

Partner, Cohen, Weiss and Simon

Moderator:

FMCS Commissioner Valerie Harragin, Glendale, CA

The Evolving Digital World and Implications 

for Traditional Collective Bargaining: 

Parts I and 2—Collective Bargaining Simulations

COLUMBUS I/J

(CLE Credits Available)

The digital age portends disruptions and tailspins for the familiar 

territory of traditional collective bargaining. Three digital technologies bubbling to the surface in the new economy are social 

media campaigns, algorithm-based work models, and block chain 

contracts. You can expect to see these technologies in your 

workplace, and you can be sure they will create new challenges or 

perhaps opportunities for collective bargaining parties. In Part 1 of 

this 2-part workshop, participants will be immersed in bargaining 

simulations disrupted by the introduction of these technologies. 

Using a traditional bargaining simulation as the foundation, participants will be tasked with developing strategies for dealing with the 

new twist to their negotiations. A Part 2 debrief will follow in 

the next session at 3:30pm. Participants will begin with a briefing in COLUMBUS I/J and then be divided into 3 separate groups 

for the simulations in COLUMBUS G and COLUMBUS H.

Workshop Leader: 

Michelle Miller, Co-Founder Coworker.org

Facilitators: 

FMCS Commissioners Ted Bantle, Washington, DC;

David Huang, Washington, DC; Tom Olson, Milwaukee, 

WI; Michael Nowakowski, Detroit, MI; Joseph Kelleher, 

Providence, RI; Lydia Baca, Oakland CA; Gary Hattal, Seattle, 

WA; Kristine Hoffer, Senior Evaluator, Graphic Facilitator, 

U.S. Peace Corps

Moderators: 

Wilma Liebman, Former Chairman, National Labor Relations 

Board; Lu-Ann Glaser, Manager of National Programs and 

Initiatives, FMCS, Washington, DC

Bargaining Over Benefits in the Future@Work: 

Innovative Healthcare and Pension Solutions

COLUMBUS K/L

What are the two most challenging issues at today’s bargaining 

tables? Healthcare and pension benefits, of course! Must these 

topics be hopelessly mired in adversarial, positional bargaining or is 

there hope for more collaborative joint solutions? Join the bargaining experts from Kroger and the United Food and Commercial 

Workers (UFCW) to learn how they collaboratively developed 

innovative and durable solutions for their Future@Work.

Presenters:

Kevin Williamson, International Vice President, International 

Director of Collective Bargaining and Negotiated Benefits, 

United Food and Commercial Workers (UFCW); 

Jon McPherson, The Kroger Company; Scott Henderson, 

Vice President of Pension Investment and Strategy, The Kroger 

Company; David Blumenstein, Senior Vice President, National 

Director of Multiemployer Consulting, Segal Group

Moderator:

Phyllis Borzi, Assistant Secretary of Labor, the Employee 

Benefits Security Administration (EBSA)

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Complimentary Wi-Fi is available at the conference. Network Name: Hyatt Conference Password: FMCSnlmc2016
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 27

Beyond Brainstorming: 

Mind Mapping as a Problem-Solving Tool

MICHIGAN B

Brainstorming helps labor and management expand options for 

resolving problems by enabling participants to creatively “build” on 

previously captured ideas. But traditional brainstorming methods, 

like flip charting, can interrupt the flow of ideas as parties pause 

to sort, combine, or otherwise organize their ideas. “Mind mapping” recognizes the brain’s natural way of organizing information 

and provides parties with a powerful problem-solving tool. Come 

experiment with innovative mind-mapping software, learn how 

to maximize your creativity, and integrate this technique into your 

labor-management problem-solving efforts. 

Presenter:

Javier Ramirez, Director of Field Programs and Innovation, 

FMCS, Chicago, IL; FMCS Commissioners Tom Olson, 

Milwaukee, WI; Annie Rutsky, Albany, NY

Moderator:

FMCS Commissioner David Renfro, Dallas, TX

Start Your Engines! How FMCS Grant Funding 

Powered a State-of-the-Art Automotive 

Apprenticeship Training Program

MICHIGAN C

Hear the inspiring story of how a local union and a group of 

employers brought the dream of a first-rate automotive training center to reality with the help of FMCS labor-management 

grant funding. Grant money was used to hire a full-time program 

director, who used his creativity and bargaining skills to acquire 

computers, electronics, welding booths and lifts at little or no cost. 

The International Association of

Machinists and Aerospace Workers

INTERNATIONAL PRESIDENT

Robert Martinez, Jr.

GENERAL SECRETARY-TREASURER

Dora Cervantes

GENERAL VICE PRESIDENTS

Philip J. Gruber

Gary R. Allen

Sito Pantoja

Mark Blondin

Diane Babineaux

James Conigliaro

Rickey Wallace

Stan Pickthall

Brian Bryant

Part of the solution.

The Machinists Union.

The Neuroscience of Teambuilding and Collaboration

MICHIGAN A

Why can’t we all just get along? Increasingly, breakthrough research in the area 

of conflict neuroscience may provide 

some important answers to that question. Join Francois Bogacz and Jeremy 

Lack, a pioneering team in the field of 

conflict neuroscience, who combine 

scientific research, neurobiology, social 

sciences, law, mediation, and an understanding of the social brain functions that 

are implicated in collaboration. Using the 

Tri-O/STM dispute resolution model, the 

speakers will present techniques for leveraging natural social drivers 

that drive collaboration, combining attachment theories, “in-group” 

v “out-of-group” dynamics, status-related issues, non-verbal behavior, and cultural dimensions. Attendees will leave this session with a 

greater understanding of how neuroscience can be applied practically to assist in conflict resolution and teambuilding.

Presenters:

François Bogacz, CEO of Neuroawareness Consulting Services; 

Jeremy Lack, VP of Neuroawareness, International Attorney-atLaw and ADR Neutral

Moderator:

FMCS Regional Director Carolyn Brommer, Cleveland, OH

Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 29

Participating employers have tripled, nearly 400 courses have 

been taught, and the program is still in its growing stages!

Presenters:

Phillip J. Gruber, General Vice President, International 

Association of Machinists and Aerospace Workers, AFL-CIO 

(IAM); Sam Cicinelli, Directing Business Representative, 

Mechanics Local 701, IAM; Louie Longhi, Program Director/

Lead Instructor, Mechanics’ Local 701 Education & Training 

Program; Jim Reid, Director of Occupational Safety and Health 

and Apprenticeship Department, IAM; Robert W. Heath, 

Service and Parts Director, Chicago Northside Toyota; Szymon 

Krolak, Apprentice, Chicago Northside Toyota 

Moderator:

FMCS Commissioner Kevin Farrell, Chicago, IL

@ 3:30pm–5:00pm

The Evolving Digital World and Implications 

for Traditional Collective Bargaining Part II—

Debrief and Discussion

GRAND BALLROOM A

(CLE Credits Available)

In Part 2 of this 2-part workshop, Michelle Miller, expert on 

trends in digital workplace dispute resolution, will lead a debrief 

and discussion about the collective bargaining simulations conducted in Part 1 of the Workshop. She will provide an overview 

of the exploding world of digital dispute resolution strategies 

being employed through Web 2.0 platforms. Participation in 

the Part 1 simulations not required to join this debrief 

session! Come to this spotlight session to hear about the 

experiences of those who were immersed in the new digital 

disruptions to traditional bargaining. 

Presenter:

Michelle Miller, Co-Founder Coworker.org. 

Moderators: 

Wilma Liebman, Former Chair, National Labor Relations Board; 

Lu-Ann Glaser, Manager of National Programs and Initiatives, 

FMCS, Washington, DC

Graphic Recorder: 

Kristine Hoffer, Senior Evaluator, Graphic Facilitator, 

U.S. Peace Corps

Dissecting the Gig Economy: 

Myths, Realities, and Implications for All of Us

GRAND BALLROOM B

In the public discussion about the Future of Work, the gig economy often takes center stage. In this session, you’ll hear from a 

panel of government, policy, and technology experts who will discuss their research, provide facts and dispel myths. Also addressed 

will be insights on how this technology-enabled exchange of 

goods and services is more broadly impacting traditional sectors 

of the economy like health care, education, utilities, and others in 

the Future@Work. 

Panelists:

Bill Wiatrowski, Deputy Commissioner, Bureau of Labor 

Statistics; Geoffrey Parker, Professor of Engineering, Dartmouth 

College; Visiting Scholar and Research Fellow, MIT Initiative 

on the Digital Economy; Maureen Conway, Vice President, 

Aspen Institute Policy Programs, Executive Director, Economic 

Opportunities Program, The Aspen Institute; Steve Greenhouse, 

Author of The Big Squeeze: Tough Times for the American Worker 

and former labor and workplace reporter for The New York Times

Moderator:

Alan Price, Acting Chief of Staff, FMCS, Washington, DC; 

Associate Director, Office of Management, Peace Corps; founding 

Director of the Global Leadership Initiative, Harvard Business 

School; Harvard Law School, J.D.

The Art of Skillful Inquiry for Advocates, Teams, 

and Other Problem-Solvers 

COLUMBUS A/B

Resolving workplace conflict can be challenging, but asking the 

right question in the right way is a critical skill that can make anyone a better problem-solver. Following this workshop, participants 

will be able to recognize the interpersonal dynamics that impact 

conflict interactions, identify and craft the most effective questions 

to use in conflict resolution, and develop strategies for improving 

their own inquiry skills.

Architectural landmark Marina Towers, on the north shore of the 

Chicago River

Photo: Adam Alexander Photography/Choose Chicago

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Complimentary Wi-Fi is available at the conference. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016
Join us Tuesday at 6pm, Riverside West
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 31

Presenters:

FMCS Commissioners Valerie Harragin, Glendale, CA; 

Matthew Cockcroft, Cleveland, OH; Rozmyn Miller, 

Washington, DC

Moderator:

FMCS Commissioner John Carpino, Hartford, CT

New Beginnings at the Department of Defense: 

Tackling Complex and Challenging Issues with 

an Interest-Based Problem-Solving Approach 

COLUMBUS C/D

Come hear how a multi-union labor-management committee 

creatively addressed a high-profile and challenging new personnel 

policy impacting 750,000 Defense Department employees. Learn 

how even the most complex issues can be resolved through 

collaboration and how you can apply the essential elements of 

a successful interest-based problem-solving process to your own 

challenges.

Presenters:

Pete Randazzo, President, National Federation of Federal 

Employees (NFFE) Local 1690; Don Hale, American Federation 

of Government Employees (AFGE) DEFCON Chair; 

Lisa McGlasson, Chief, Labor and Employee Relations Division, 

Defense Civilian Personnel Advisory Services (DCPAS)

Moderator:

Carol Waller Pope, Chairman, Federal Labor Relations 

Authority (FLRA); FMCS Commissioner Ramona Buck, 

Washington, DC

Collaborating for Success in the Public Sector: 

Lessons for Public and Private Sector 

Bargaining Parties 

COLUMBUS E/F

Come listen to these truly remarkable and positive public sector 

bargaining success stories! In this session, two public school 

districts share their journey from confrontation to collaboration 

and the demonstrably improved outcomes on student performance. Representatives from the nationally recognized Berea City 

School District in Ohio and its American Federation of Teachers 

(AFT) affiliated teachers’ union as well as the Marquardt Community School District and its National Education Association 

(NEA) affiliated teachers’ union will describe the challenges faced 

and positive outcomes achieved as a result of their long term 

partnership. Session attendees will learn from and interact with 

practitioners who have successfully managed the minefield of 

highly polarized national and state debates to create public sector 

success stories that work for children, parents, teachers, administrators, and entire communities.

Presenters:

Michael R. Sheppard, Superintendent Berea School District; 

Brian Kessler, President, Berea Federation of Teachers and 

Ohio State Federation Secretary Treasurer; Dr. Loren May, 

Retired Superintendent, Marquardt Community School District; 

Dr. Jerry O’Shea, Superintendent, Marquardt Community 

School District; Bruce Barreras, School Board President, 

Marquardt Community School District; Dr. Mike Knapp, Past 

President, Marquardt Education Association; Ed Torgerson, 

President, Marquardt Education Association; Renae Rebechini, 

Past UniServ Director, National Education Association; Charles 

P. Rose, Shareholder, Hogan Marren Babbo & Rose, Ltd., Chair, 

Education Practice, Hogan Marren Babbo & Rose, Ltd., Former 

General Counsel, U.S. Department of Education

Moderator:

Scot Beckenbaugh, Deputy Director, FMCS

A Guide to Repairing Even the Most Fractured 

Labor-Management Relationships

COLUMBUS G

Is your labor-management relationship characterized by frequent 

grievances, broken trust, and poor communications? This session 

will introduce participants to a proven process for rebuilding 

and strengthening the labor-management relationship with forward-looking strategies and structures. The FMCS Relationship 

by Objectives (RBO) Program is an in-depth, multi-day, off-site 

conflict resolution program designed to improve relationships 

between labor and management by jointly identifying action steps 

to address production, training, communication, and relationship 

needs within an organization. This program is a game changer—

come learn more!

Presenters:

FMCS Regional Directors D. Scott Blake, Philadelphia, PA; 

Beth Schindler, Seattle, WA; FMCS Commissioner Walter 

Bednarcyzk, Philadelphia, PA

Moderator:

FMCS Commissioner Hank Groton, Orlando, FL

Interior of Chicago’s Grand Lux Cafe 

on Michigan Avenue

Photo: ©City of Chicago/Choose Chicago
32 Federal Mediation and Conciliation Service — FMCS.gov

 e Communications Workers of

America commends the Federal 

Mediation and Conciliation 

Service for its vision and support

for collective bargaining.

President Chris Shelton

Secretary-Treasurer Sara Ste ens

Forward. Together.

is proud to support 

Federal Mediation & 

Conciliation Service

James C. Franczek, Jr.

jcf@franczek.com

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©Franczek Radelet P.C. All Rights Reserved. Attorney advertising.

We are honored to partner with FMCS to enhance 

labor-management cooperation. For more than 20 years, 

Franczek Radelet has counseled private and public 

sector employers across the country on navigating the 

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United Food and Commercial Workers International Union, AFL-CIO, CLC

1775 K Street, NW, Washington, DC 20006-1598

Anthony M. Perrone

International President

Esther R. López

International Secretary-Treasurer

Paul R. Meinema

Executive Vice President

Stuart H. Appelbaum

Executive Vice President

Shaun Barclay

Executive Vice President

CONGRATULATIONS

The United Food and

Commercial Workers

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& Conciliation Service (FMCS)

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We salute FMCS for their

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Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 33

Is Your Labor-Management Committee 

as Effective as it Can Be? 

COLUMBUS H

Plant, area, and industry-wide labor-management committees, 

which are trained, facilitated, and supported by the FMCS, 

have helped stabilize labor relations within communities and 

throughout industries for decades. Come learn how effective 

labor-management committees improve communications and 

collaborative relationships, increase productivity, and ensure organizational success. 

Presenters:

FMCS Commissioners Tom Cherioli, Minneapolis, MN; 

Jennifer Nitschke, Seattle, WA; Tina Marie Littleton, 

Glendale, CA

Moderator:

FMCS Regional Director Lane Harstad, Minneapolis, MN

Trends in Arbitration

COLUMBUS I/J

(CLE Credits Available)

Join this panel of distinguished labor arbitrators in a discussion of 

the latest trends in labor arbitration. Among the topics to be covered are: mandatory deferrals of statutory claims and class action 

waivers and their impact on protected concerted activity under 

the NLRA (beyond D.R. Horton); the gig economy and arbitration; 

interest arbitration and arbitrator jurisdiction; and electronic communications and social media as issues and evidence in arbitration. 

These and other topics will be of great interest to advocates and 

arbitrators alike. 

Panelists:

Martin H. Malin, Professor of Law and Director, Institute for Law 

and the Workplace, Chicago-Kent College of Law, Illinois Institute 

of Technology, Member, National Academy of Arbitrators (NAA), 

arbitrator, FMCS; Barry Winograd, Member NAA, arbitrator, 

FMCS; Jeanne Wood, Member NAA, arbitrator, FMCS

Moderator:

Arthur Pearlstein, Director of Arbitration, FMCS, Washington, 

DC

Creating and Maintaining Relationships 

in a Shifting Economy

COLUMBUS K/L

Award-winning educator Dr. Roger Mayer will discuss how his 

highly-acclaimed research on relationships and risk-taking can provide important insights and takeaways for labor and management 

partners facing the challenges and uncertainties of an evolving 

economy. This session will involve a brief pre-conference survey.

Presenter:

Roger Mayer, Professor, Graduate Faculty, Management, 

Innovation, and Entrepreneurship, North Carolina State University

Moderator:

FMCS Regional Director Carolyn Brommer, Cleveland, OH

Best Wishes and Success from

the Officers and Members of

I.B.E.W. Local #134

International Brotherhood of Electrical

Workers, Chicago, Illinois

Donald Finn

BUSINESS MANAGER/FINANCIAL SECRETARY

Thomas Manning

PRESIDENT

EXECUTIVE BOARD

Jo h n Geo g h eg an

R ich ard D i cani o

B ri an B ro w n

Jo sep h W el l s

T i mo t h y G l o v er

M art y ( Co l t ) M o y l an

D av i d H o u st o n

Jo sep h P ani ce

N i co l l e P et i t - W i nn

Maurice King

VICE PRESIDENT

John P. Dalton, Jr.

TREASURER

Francis J. Cunningham

RECORDING SECRETARY

EXAMINING BOARD

D an Gav i n

L i sa Jul i en

Ju l i o L u co t t i 

Jack H i g h t o w er

E ri c A p o nt e

Connect to Wi-Fi 

Complimentary Wi-Fi is available at the conference. 

Network Name: Hyatt Conference

Password: FMCSnlmc2016
34 Federal Mediation and Conciliation Service — FMCS.gov

When Adjuncts and Other Part-Time Workers Bargain

MICHIGAN A

Part-time faculty at colleges, law schools, and universities are organizing in record numbers. What’s behind this drive for collective

bargaining and what can it teach us about bargaining among other

part-time and contingent workers in other sectors of the economy? Hear from a panel of experts on both sides of the table

about the unique characteristics of adjunct faculty bargaining. 

Presenters:

Michael R. Bertoncini, Principal, Jackson Lewis P.C., Boston, MA;

Saerom Park, Assistant General Counsel, Service Employees

International Union (SEIU); Michelle Healy, Organizer, SEIU

Moderator:

FMCS Commissioner Martin Callaghan, Boston, MA

Turbo Charge Your Labor-Management Cooperative

Endeavors with Practical Problem-Solving Techniques

MICHIGAN B

Join this interactive workshop to learn a variety of problem-solving models and techniques to help your labor-management joint

enterprise (such as a labor-management committee) succeed. 

FMCS mediators will help participants learn to use the “6-step”

model, force-field analysis, option analysis, consensus building techniques, and other tried and proven methods. 

Presenters:

FMCS Commissioners Josh Flax, Boston, MA; 

Moira Caruso, Boston, MA; Shane Davis, Cedar Rapids, IA

Moderator:

FMCS Commissioner Fulton Miklos, Pittsburgh, PA

Building Labor-Management Collaboration

in the Construction Industry

MICHIGAN C

Labor-management partners in the construction industry—frequently impacted by the ups and downs of the U.S. economy, thin

profit margins, government regulation and increased competition

—must constantly examine every aspect of their business model

to remain viable. Learn how these industry and labor experts

have combined forces to increase market share, engage in joint

legislative initiatives, monitor prevailing wage compliance, develop

an Education-to-Careers program, and prioritize safety. Hear the

inspirational story of how this partnership has consistently

finished projects on time, under budget, and in many cases with

zero OSHA recordable injuries or lost time. Takeaways for

workshop participants both in and outside of the construction

industry will include how to identify common interests and initial

concerns when starting a collaborative program, and how to

initiate and keep the dialogue going for joint success.

Presenters:

Daniel P. Allen, Executive Director, Construction Industry

Service Organization CISCO), Member IBEW Local 134;

Johnetta Ryan, Education-to-Careers Director, CISCO;

Peggy Hrindak, Chief Executive Officer, President, 

Phoenix Business Solutions (PBS) LLC

Moderator:

FMCS Regional Director David Born, Chicago, IL

5:30pm–7:30pm

Evening Reception

RIVERSIDE EAST

The Indiana, Illinois, 

Iowa Foundation for

Fair Contracting is 

a not-for-profit

labor-management

organization 

established to support, promote, and 

encourage fair contracting by providing 

a level playing field in the public 

construction arena. Visit us today at

www.iiiffc.org.

The IUOE, Local 150

represents nearly 23,000

members in 46 counties 

across northern Illinois,

northeastern Indiana 

and western Iowa. Local 

150 proudly represents 

heavy equipment operators, mechanics, and 

material testers in the construction industry. 

Visit us today at www.local150.org. 

PARTNERING 

for the future of our industry
Future@Work — National Labor-Management Conference 2016 Tweet #FMCSFutureAtWork 35

Friday, August 19, 2016

@ 8:30am–9:30am

NLRB Trends in the Future@Work:

The View from All Sides

GRAND BALLROOM C–F

Join the Chairman and the General Counsel of the NLRB

and the top advocates for the AFL-CIO and the Chamber of

Commerce, for a lively discussion of critical legal issues facing

the Future@Work. This will be a can’t-miss plenary!

Introductions:

Allison Beck, Director, FMCS

Panelists:

Mark Gaston Pearce, Chairman, NLRB; Philip A.

Miscimarra, Member, NLRB (via pre-recorded video

comments); Richard ). *riffin, -r., General Counsel, NLRB

Moderators:

Lynn Rhinehart, General Counsel AFL-CIO; Randel K.

-ohnson, Senior Vice President, Labor, Immigration, and

Employee Benefits Chamber of Commerce

@ 9:30am–9:45am

Break

@ 9:45am–11:15am

Recruiting and Retaining the Next Generation

of Workers

GRAND BALLROOM C–F

Wrapping up this timely, and highly informative National

Labor-Management Conference, we bring you expert advice

on perhaps the thorniest issue all sides are facing in the

Future@Work —recruiting, retaining, and engaging the next

generation of workers. Jason Dorsey, an international expert

on Generational Dynamics, is the best-selling author of

Y-Size Your Business and My Reality Check Bounced! He’s been

featured on 60 Minutes, 20/20, The Today Show, The Early Show

and dozens more. Adweek calls Jason a “research guru” and

The New York Times featured him in its cover story on marketing to Millennials.

Introduction of Speaker:

Lu-Ann Glaser, Manager of National Programs and

Initiatives, FMCS, Washington, DC

Special Keynote Speaker:

Jason Dorsey, Chief Strategy Officer, Millennials Researcher

at The Center for Generational Kinetics

@ 11:15am–11:30am

Closing Remarks and Conference Adjournment

GRAND BALLROOM C–F

Speaker:

Allison Beck, Director, FMCS

Expo Vendors

RIVERSIDE EAST

Wednesday 7am-5pm

Thursday 7am-7:30pm

Friday 7am-8:30am

Amalgamated Bank

Blue Cross Blue Shield Associations 

NationaO /abor 2ffice

Construction Industry Service Corporation (CISCO)

Kaiser Permanente

Labor and Employee Relations Association (LERA)

LiUNA! Laborers’ District Council 

of Chicago & Vicinity

Painters’ District Council #14

Trokt

Resources

Federal Mediation and Conciliation Service (FMCS)

FMCS Arbitration Services

FMCS Assessments

FMCS Grants

Friends of FMCS
DIAMOND Sponsors

District Council #14

The Federal Mediation and Conciliation Service Sincerely Thanks 

Our Sponsors and Gratefully Acknowledges Their Generous

Support of the 2016 National Labor-Management Conference

PREMIER Sponsors
IBEW & ALABAMA POWER 

partnering for the future of our industry

PLATINUM Sponsors

GOLD Sponsors

SILVER Sponsors

BRONZE Sponsors

Sharon L. Levine

District 15

is proud to support 

Federal Mediation & 

Conciliation Service

James C. Franczek, Jr.

jcf@franczek.com

312.786.6110

300 SOUTH WACKER DRIVE, SUITE 3400 | CHICAGO, IL 60606

T: 312.986.0300 | F: 312.986.9192 | WWW.FRANCZEK.COM

©Franczek Radelet P.C. All Rights Reserved. Attorney advertising.

We are honored to partner with FMCS to enhance 

labor-management cooperation. For more than 20 years, 

Franczek Radelet has counseled private and public 

sector employers across the country on navigating the 

complexities of labor, employment and benefits law.
North Columbus Drive

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