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Search for:  Conflict Resolution Week
Home/Conflict Resolution Week Conflict Resolution WeekPaula Shank2022-10-25T11:53:53-04:00
Conflict Resolution WeekJoin us as we celebrate National Conflict Resolution Week and the 75th anniversary of FMCS. We’re marking the occasion by offering a daily series of free, innovative, and interactive skills-based workshops on cutting-edge topics, practices, and examinations on conflict prevention, management, and resolution.
Don’t miss this historic celebration as we reflect on our proud 75-year history of effective dispute resolution and conflict management services and look forward to where the next 75 years may take the Agency.RegistrationAgendaSpeaker BiosMulti-MediaRegistrationThis event has ended. Visit the Agenda tab to view presentations from the sessions. Thank you for supporting FMCS Conflict Resolution Week!
CRW Terms and Code of ConductAgendaFree Live Webinars
12:00 – 1:00 PM EST
1:30 – 2:30 PM ESTMonday
Dispute Resolution: The Next 75 Years
In commemoration of the 75th Anniversary of the Federal Mediation and Conciliation Service, this panel explores the history of Alternative Dispute Resolution and what it means for the future. It focuses on the transformation of the services offered by FMCS and other mediators from merely helping to resolve a conflict (through many means) to helping to prevent conflict at its roots. This panel, featuring some of the most experienced and talented former and current FMCS mediators, and other dispute resolvers and academics, draws on the collective experiences of FMCS mediators and others in international, regional, employment and union, industrial, and public policy conflicts.
**Slide Presentation**
Communicating When the Stakes are High (and Aren’t They Always?)
Workplace communication can be challenging, especially in situations when opinions vary, emotions are strong, or the subject matter is delicate. In these moments, we may find ourselves unable to communicate, or unable to communicate effectively. This interactive session will provide tips for communicating in a highly charged environment.
**Slide Presentation**Tuesday
Mock EEO Counseling Session
EEO counseling is often the first step in a process designed to resolve allegations of discrimination. But what actually happens there? In this webinar, experts in the field will enact a typical EEO counseling session so you can see how it is done.
**Slide Presentation**
The Power of the Mindful Workplace Apology
“I am sorry.” At times, these are the three hardest words to say, especially in the workplace. When done right, sincere apologies in the workplace can be a crucial component to enhancing – and healing – relationships. When done wrong, they can make a bad situation worse. This session will cover all the ingredients needed to make an effective apology.
**Slide Presentation**Wednesday
Cognitive Bias in Negotiation
Cognitive biases affect many of the daily decisions made in the workplace. This panel explores the cognitive biases seen at work, including loss aversion, anchoring, and attribution error, and their influence on decision-making in collective bargaining and other disputes.
**Slide Presentation**
Conflict Resolutionaries – Women as Peacemakers
At work, in the community, and even on the international stage, increased participation by women in conflict resolution and peacekeeping efforts leads to better and longer-lasting outcomes. Wherever there is conflict, women play a vital role in restoring, repairing, and maintaining peace. Come join a lively and informative conversation and be inspired by a panel of women leaders who will share their vision of the future of conflict resolution.
**Slide Presentation**Thursday
The Art of Asking Questions
Resolving conflict can be challenging. Asking the right questions the right way is a key skill for anyone who wants to be an effective problem-solver in the midst of conflict.  In this session, we will look at our thought process in asking questions and others’ thought processes in responding.
**Slide Presentation**
Love it or Leave it: Technology in Mediation
Technology did not play a large part in conflict resolution prior to the pandemic.  In fact, technology was met with resistance and not viewed as the ideal way to resolve conflict.  Has that changed?  Is technology a benefit or can it be a distraction? Hear about the pros and cons of utilizing different technology tools to maximize your potential to resolve conflict.Friday
Restorative Grievance Mediation – Solving People AND the Problem
Restorative mediation draws from restorative justice tenets, as well as transformative and facilitative mediation practices. In addition to mediation sessions, participants in restorative grievance mediation also commit to pre-work, as well as an honest and transparent dialogue in a safe space created by the mediator. This session explores the development of this process, how to deliver/facilitate a restorative grievance mediation, and how to determine if parties are right for restorative mediation.
**Slide Presentation**
Creating Effective Labor-Management Partnerships in Small Bargaining Units
Like in all units, small unit members and managers have a vested interest in establishing and sustaining strong, collaborative partnerships. However, small units face unique challenges. This panel of experts will discuss the government resources available to small units to establish collaborative partnerships, as well as ways to prevent, minimize, or eliminate barriers to these partnerships in small units.Speaker BiosHover on photos for bio information.
Dispute Resolution: The Next 75 Years
``
Eileen Hoffman
FMCS Commissioner

Denise McKenney
FMCS CommissionerBrian Polkinghorn
Professor / Conflict Analysis and Dispute Resolution
Salisbury University

Ramona Buck
ADR Consultant, GovernanceAlive

Communicating When the Stakes are High (and Aren’t They Always?)
Judy Cortez
FMCS Commissioner

Cathy Stevens
FMCS Commissioner
Mock EEO Counseling Session
Laquetta Jones Bigelow
FMCS Director of Equal Employment Opportunity

Shiri Ndang
Director of Equal Opportunity
U.S. Railroad Retirement BoardKaren L. Crump-Wilson
Attorney-Advisor and Informal Complaints Manager, Office of Equal Employment Opportunity (OEEO), National Labor Relations Board

Marisa Marinos
Attorney, Mediator and Civil Rights (EEO) Professional

The Power of the Mindful Workplace Apology
Valerie Harragin
Principal, FMCS Institute

Krystil Smith
Training SpecialistCognitive Bias in Negotiation
Carolyn Brommer
FMCS Senior Mediator

Dave Moora
FMCS MediatorConflict Resolutionaries – Women as Peacemakers
Stephanie Collier
FMCS Mediator

Moira Lethbridge
Principal, Lethbridge & Associates
The Art of Asking Questions
Valerie Harragin
Principal, FMCS Institute
Love It or Leave It: Technology in Mediation
Kevin Hawkins
FMCS Mediation Technology Specialist

Christy Yoshitomi
Strategy Officer & FMCS Commissioner
Restorative Grievance Mediation – Solving People AND the Problem
Brenda Pryor
FMCS Mediator
Creating Effective Labor-Management Partnerships in Small Bargaining Units

Sarah Cudahy
FMCS Associate Deputy Director for Field Operations-National


Darnice Marsh
Labor-Management Partnership Coordinator, Office of Labor-Management Standards

Andrew Hasty
Senior Advisor, Office of Labor-Management StandardsMulti-MediaClick to view and download. Copyright 2020 FMCS | All Rights Reserved | Privacy Policy  |  EEO/No FEAR Act  |  PAR  |  Terms of Use  |  FOIA  |  Section 508 |  SORNs
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