Federal Register / Vol. 82, No. 219 / Wednesday, November 15, 2017 / Notices 52875 

(3) Evaluate the quality, ability and 

clarity of the information technology; 

and 

(4) Minimize the burden of the 

information collection on those who 

respond through the use of appropriate 

automated, electronic, mechanical, or 

other technological collection 

techniques or other forms of information 

technology. 

All comments received in response to 

this notice, including names and 

addresses when provided, will be a 

matter of public record. Comments will 

be summarized and included in the 

submission for Office of Management 

and Budget Approval. 

Steven J. Peterson, 

Acting Administrator, Farm Service Agency. 

[FR Doc. 2017–24652 Filed 11–14–17; 8:45 am] 

BILLING CODE 3410–05–P 

ARCHITECTURAL AND 

TRANSPORTATION BARRIERS 

COMPLIANCE BOARD 

[Docket No. ATBCB–2017–0002] 

Proposed Submission of Information 

Collection for OMB Review; Comment 

Request; Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery 

AGENCY: Architectural and 

Transportation Barriers Compliance 

Board. 

ACTION: 30-Day Notice and Request for 

Comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act (PRA), the 

Architectural and Transportation 

Barriers Compliance Board (Access 

Board) invites comment on the 

proposed extension of its existing 

generic clearance for the collection of 

qualitative feedback on agency service 

delivery, which expires in January 2018. 

(OMB Control No. 3014–0011, 

Expiration: Jan. 31, 2018). This 

information collection was developed as 

part of a Federal Government-wide 

effort to streamline the process for 

seeking feedback from the public on 

service delivery. In August 2017, the 

Access Board published a 60-day notice 

soliciting public comment on the 

proposed renewal of our generic 

clearance of qualitative feedback. 82 FR 

37421 (Aug. 10, 2017). No comments 

were received. This notice, as required 

by the PRA, provides an additional 30 

days for public comment. 

DATES: Submit comments by December 

15, 2017. 

ADDRESSES: You may submit comments 

by any of the following methods: 

• Email: OIRA_submission@

omb.eop.gov. Include the OMB control 

number (3014–011) in the subject line of 

the message. Please also send a copy to 

marshall@access-board.gov. 

• Fax: 202–395–5806, Attn: OMB 

Desk Officer for the U.S. Access Board. 

Include the OMB control number (3014– 

0011) in the subject line of the cover 

page. Please also fax a copy to 202–272– 

0081, Attn: Wendy Marshall. 

• Mail: Office of Information and 

Regulatory Affairs, Attention: OMB 

Desk Officer for the U.S. Access Board, 

Room 10235, 725 17th Street NW., 

Washington, DC 20503. Include in your 

correspondence the OMB control 

number (3014–0011). Please also send a 

copy to Wendy Marshall, Office of 

General Counsel, U.S. Access Board, 

1331 F Street NW., Suite 1000, 

Washington, DC 20004–1111. 

FOR FURTHER INFORMATION CONTACT: 

Wendy Marshall, Attorney Advisor, 

Office of General Counsel, U.S. Access 

Board, 1331 F Street NW., Suite 1000, 

Washington, DC 20004–1111. Phone: 

202–272–0043 (voice). Email: marshall@

access-board.gov. 

SUPPLEMENTARY INFORMATION: 

A. Background 

Under the Paperwork Reduction Act 

of 1995 (44 U.S.C. 3501 et seq.) (PRA) 

and its implementing regulations (5 CFR 

part 1320), Federal agencies must obtain 

approval from OMB for each collection 

of information they conduct or sponsor 

(e.g., contractually-required information 

collection by a third-party). ‘‘Collection 

of information,’’ within the meaning of 

the PRA, includes agency requests that 

pose identical questions to, or impose 

reporting or recordkeeping obligations 

on, ten or more persons, regardless of 

whether response to such request is 

mandatory or voluntary. See 5 CFR 

1320.3(c); see also 44 U.S.C. 3502(3). 

Before seeking clearance from OMB, 

agencies are generally required, among 

other things, to publish both 60-day and 

30-day notices in the Federal Register to 

inform the public about proposed 

extensions of previously-approved 

information collection, and provide 

opportunities for comment. See 44 

U.S.C. 3506(c)(2)(A); 5 CFR 1320.8(d)(1). 

In August 2017, the Access Board 

published a 60-day notice related to the 

proposed renewal of its generic 

clearance; no comments were received. 

The Access Board now publishes this 

notice to allow an additional 30 days for 

public comment. 

B. Proposed Information Collection 

Request 

With this notice, the Access Board 

provides notice of its intent to seek 

renewal of its existing generic clearance 

for the collection of qualitative feedback 

on agency service delivery. We 

anticipate seeking OMB approval for 

revisions to the type (and number) of 

information collection activities relative 

to our existing generic clearance that 

expires in January 2018. Specifically, 

the Access Board intends to seek an 

increase in the number of approved 

respondents (and burden hours) under 

the generic clearance, primarily because 

we expect to solicit feedback from 

customers across a broader spectrum of 

agency programs and services that relate 

to technical assistance, training, and 

other education and outreach initiatives. 

To date, we have found the feedback 

garnered through qualitative customer 

satisfaction surveys (and similar 

information collections) to be beneficial, 

by providing useful insights in 

experiences, perceptions, opinions, and 

expectations regarding Access Board 

services or focusing attention on areas 

in need of improvement. We thus intend 

to seek approval for expansion of our 

current efforts to solicit qualitative 

customer feedback by seeking input 

from customers across a broader array of 

agency programs and services. Online 

surveys will be used unless the 

customer contacts the agency by phone 

for technical assistance or an individual 

otherwise expresses a preference for 

another survey format (i.e., fillable form 

in portable document format or paper 

survey). In addition, paper surveys may 

be used to garner feedback from 

participants at in-person trainings or 

similar events. 

OMB Control Number: 3014–0011. 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

Type of Review: Extension with 

revisions. 

Abstract: The proposed information 

collection activity facilitates collection 

of qualitative customer and stakeholder 

feedback in an efficient, timely manner, 

in accordance with the Federal 

Government’s commitment to 

improving service delivery. By 

qualitative feedback we mean 

information collections that provide 

useful insights on perceptions and 

opinions, but are not statistical surveys 

that yield quantitative results that can 

be generalized to the population of 

study. This feedback will provide 

insight into customer or stakeholder 

perceptions, experiences and 

expectations, provide an early warning 

of issues with service, or focus attention 

on areas where communication, 

training, or changes in operations might 

improve delivery of services. These 

collections will allow for ongoing, 


sradovich on DSK3GMQ082PROD with NOTICES
52876 Federal Register / Vol. 82, No. 219 / Wednesday, November 15, 2017 / Notices 

collaborative, and actionable 

communications between the Access 

Board and its customers and 

stakeholders. 

Feedback collected under this generic 

clearance provides useful information, 

but it does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: The target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results from 

such quantitatively-inclined 

information collections are likely to 

have, such collections might still be 

eligible for submission under another 

type of other generic clearance. 

Respondents/Affected Public: 

Individuals and Households; Businesses 

and Organizations; State, Local or Tribal 

Government. 

Burden Estimates: In the table below 

(Table 1), the Access Board provides 

estimates for the annual reporting 

burden under this proposed information 

collection. (The Access Board does not 

anticipate incurring any capital or other 

direct costs associated with this 

information collection. Nor will there be 

any costs to respondents, other than 

their time.) 

TABLE 1—ESTIMATED ANNUAL BURDEN HOURS

Type of collection Number of 

respondents 

Frequency 

of response 

(per year) 

Average 

response 

time 

(mins.) 

Total 

burden 

(hours) 

Customer feedback survey: Training/Webinar ................................................ 1,200 1 6 120 

Customer feedback survey: Technical Assistance .......................................... 2,700 1 3 135 

Customer feedback survey: Compliance & Enforcement ................................ 40 1 4 3 

Totals ........................................................................................................ 3,940 n/a n/a 258

(Note: Total burden hours per collection rounded to the nearest full hour.) 

Request for Comment: The Access 

Board seeks comment on any aspect of 

the proposed renewal of our existing 

generic clearance for the collection of 

qualitative feedback on agency service 

delivery, including (a) whether the 

proposed collection of information is 

necessary for the Access Board’s 

performance; (b) the accuracy of the 

estimated burden; (c) ways for the 

Access Board to enhance the quality, 

utility, and clarity of the information 

collection; and (d) ways that the burden 

could be minimized without reducing 

the quality of the collected information. 

David M. Capozzi, 

Executive Director. 

[FR Doc. 2017–24729 Filed 11–14–17; 8:45 am] 

BILLING CODE 8150–01–P 

COMMISSION ON CIVIL RIGHTS 

Notice of Public Meeting of the 

Louisiana Advisory Committee for a 

Meeting To Hear Public Testimony 

Regarding Civil Rights and Voter 

Accessibility in the State 

AGENCY: U.S. Commission on Civil 

Rights. 

ACTION: Announcement of meeting. 

SUMMARY: Notice is hereby given, 

pursuant to the provisions of the rules 

and regulations of the U.S. Commission 

on Civil Rights (Commission) and the 

Federal Advisory Committee Act that 

the Illinois Advisory Committee 

(Committee) will hold a meeting on 

Wednesday, November 15, 2017, from 

9:00a.m. to 1:00p.m. CST, for the 

purpose of hearing public testimony 

regarding civil rights and voter access in 

the state. 

DATES: The meeting will be held on 

Wednesday, November 15, 2017, from 

9:00 a.m. to 1:00 p.m. CST. 

Location: Grambling State University, 

School of Nursing Auditorium, One 

Cole Street. Grambling, LA 71245. 

FOR FURTHER INFORMATION CONTACT: 

David Barreras, DFO, at dbarreras@

usccr.gov or 312–353–8311. 

SUPPLEMENTARY INFORMATION: This 

meeting is free and open to the public. 

Persons with disabilities requiring 

reasonable accommodations should 

contact the Midwest Regional Office 

prior to the meeting to make appropriate 

arrangements. Members of the public 

are invited to make statements during 

an open comment period. In addition, 

members of the public may submit 

written comments; the comments must 

be received in the regional office within 

30 days following the meeting. Written 

comments may be mailed to the 

Midwestern Regional Office, U.S. 

Commission on Civil Rights, 55 W. 

Monroe St., Suite 410, Chicago, IL 

60615. They may also be faxed to the 

Commission at (312) 353–8324, or 

emailed to Corrine Sanders at csanders@

usccr.gov. Persons who desire 

additional information may contact the 

Midwestern Regional Office at (312) 

353–8311. 

Records generated from this meeting 

may be inspected and reproduced at the 

Midwestern Regional Office, as they 

become available, both before and after 

the meeting. Records of the meeting will 

be available via www.facadatabase.gov 

under the Commission on Civil Rights, 

Louisiana Advisory Committee link 

(https://www.facadatabase.gov/ 

committee/meetings.aspx?cid=251). 

Select ‘‘meeting details’’ and then 

‘‘documents’’ to download. Persons 

interested in the work of this Committee 

are directed to the Commission’s Web 

site, http://www.usccr.gov, or may 

contact the Midwestern Regional Office 

at the above email or street address. 

Agenda 

Opening Remarks and Introductions (9:00 

a.m.–9:15 a.m.) 

Panel 1: Legal and Academic Research on 

Voting Rights (9:15 a.m.–10:30 a.m.) 

Panel 2: Policy Makers/Community 

Organizations/Non Proits (10:45 a.m.– 

12:00 p.m.) 

Open Forum (12:10 p.m.–1:00 p.m.) 

Closing Remarks (1:00 p.m.) 

Exceptional Circumstance: Pursuant 

to 41 CFR 102–3.150, the notice for this 

meeting is given less than 15 days prior 

to the meeting because of the 

exceptional circumstance of the 

Committee working in support of the 


sradovich on DSK3GMQ082PROD with NOTICES