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 Licensing and Certification
 Passenger Vessel Operators
 On this page
About
How to apply for a PVO certificate
How to obtain refunds from the PVO in the event of nonperformance
How to obtain refunds from the financial instrument in the event of nonperformance
Proof of Financial Responsibility
PVO Performance Certificates
Application Process for Evidencing Financial Responsibility
PVO Casualty Certificates
Forms
Contact



About


Passenger Vessel Operators (PVOs) subject to FMC regulations are cruise lines that operate vessels having berth or stateroom accommodations for 50 or more passengers that embark passengers at U.S. ports.







How to apply for a PVO certificate



How to Apply for a PVO Certificate







How to obtain refunds from the PVO in the event of nonperformance



Passenger Vessel Operators are required to provide clear instructions on their websites as to how passengers may obtain refunds in the event of nonperformance of transportation.  Please click the list below which contains the most current website address for PVOs refund instructions.



Refund List







How to obtain refunds from the financial instrument in the event of nonperformance


Passengers may submit a claim against the PVO’s Financial Instrument for Nonperformance of Transportation, if:



The claim has been submitted to the PVO and is unable to be resolved within 180 days or such shorter claim period under the PVO’s claims procedure, or



The claim has been denied by the PVO.If these conditions apply, contact the Commission’s Bureau of Certification and Licensing at pvo@fmc.gov for claim process information against the PVO’s Financial Instrument.







Proof of Financial Responsibility


Proof of financial responsibility is required for PVOs to qualify for issuance of a Performance Certificate (46 CFR § 540.7) and is required for PVOs to qualify for issuance of a Casualty Certificate (46 CFR § 540.25). The U.S. Secretary of Homeland Security is required to refuse clearance (46 USC § 44105) of a vessel at a port or place of departure from the United States that does not have FMC-issued, Performance and Casualty Certificates evidencing that the PVO has obtained the required financial coverage in compliance with Public Law 89-77 (46 USC Chapter 441) and the FMC’s PVO regulations (46 CFR § 540).







PVO Performance Certificates


A PVO must apply for and obtain a FMC-issued Performance Certificate before advertising or booking passengers on a cruise embarking passengers at U.S. ports. The actual coverage amount is determined by the Commission (currently capped at $32 million). PVOs that hold FMC Performance Certificates are required to provide unearned passenger revenue reports (46 CFR § 540.9) to the Commission. Performance Certificates:



Serve as evidence that the PVO has on file with the Commission acceptable coverage (46 CFR Part 540 Subpart A) to satisfy any liability incurred for failure to perform the cruise



Are used to reimburse cruise passengers for the water portion of their fare and all other accommodations, services and facilities relating thereto



Evidence financial responsibility established by insurance, guaranties, and escrow account (46 CFR § 540.5), or by surety bond (46 CFR § 540.6)







Application Process for Evidencing Financial Responsibility


An application for a performance certificate must be submitted at least 60 days in advance of arranging, offering, advertising or providing any water transportation or tickets for a cruise embarking passengers from U.S. ports (whichever is earlier). An application for a casualty certificate must be submitted at least 60 days prior to sailing from a U.S. port.



To apply for either certificate, submit Form FMC-131 [PDF, 101 KB] : Application for Certificate of Financial Responsibility, to the Commission with the appropriate fee for a Performance Certificate and/ or the appropriate fee for a Casualty Certificate. Make your check payable to the Federal Maritime Commission and submit to the Bureau of Certification and Licensing.



Applications may be hand-delivered during normal Commission business hours: 8:30 a.m. to 5:00 p.m., Monday through Friday, or mailed to: Secretary, Federal Maritime Commission, Room 1046, 800 North Capitol Street, NW, Washington, DC 20573.







PVO Casualty Certificates


A PVO must apply for and obtain a FMC-issued Casualty Certificate before embarking passengers at U.S. ports. The coverage amount is based on the number of passenger accommodations aboard the vessel (46 CFR § 540.24). Casualty Certificates:



Are used to meet liability incurred for death or injury to passengers or other persons on voyages to or from U.S. ports



Evidence financial responsibility established by insurance, surety bond, self-insurance, guaranty, and escrow account







Forms


Application for Certificate of Financial Responsibility (Form FMC-131 [PDF, 101 KB])



Passenger Vessel Surety Bond (Performance) (FMC-132A [PDF, 54.2 KB])



Passenger Vessel Surety Bond – Casualty (FMC-132B [PDF, 77 KB])



Guaranty in Respect of Liability for Nonperformance (FMC-133A [PDF, 152 KB])



Guaranty in Respect of Liability for Death or Injury (FMC-133B [PDF, 77 KB])



Appendix A to Subpart A of Part 540 — Example of Escrow Agreement [PDF, 104 KB]







Contact


Passenger Vessel Operators (PVO) Program



**Phone:**202-523-5818



**Fax:**202-566-5830



**Email:**pvo@fmc.gov Return to top
    
    
    
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