FLRA. 

Federal labor Relations Authority 

Federal Labor Relations Authority 

Privacy Impact Assessment 

E-Gov Travel Services 2 

July 2020 

The Federal Labor Relations Authority 

The Federal Labor Relations Authority (FLRA) is an independent administrative federal 

agency created by Title VII of the Civil Service Reform Act of 1978 (also known as the 

Federal Service Labor-Management Relations Statute) (the Statute). Pub. L. 95-454, 5 

U.S.C. §7101 et seq. The Statute allows certain non-postal federal employees to 

organize, bargain collectively, and participate through labor organizations of their choice 

in decisions affecting their working lives. 

The Statute establishes distinct components within the FLRA, including the Authority, 

the Office of the General Counsel of the Authority, and the Federal Service Impasses 

Panel (Panel). Presidential appointees are included in each of these three 

components. The FLRA structure also includes an Office of Administrative Law 

Judges. These components are depicted below in the order in which cases generally 

process through the FLRA. The business of the FLRA, and thus the FLRA mission, is to 

carry out five (5) primary statutory responsibilities as efficiently as possible and in a 

manner that gives full effect to the rights afforded employees and agencies under the 

Statute. Those five primary responsibilities are: 

1. Resolving complaints of unfair labor practices (ULPs) 

2. Determining the appropriateness of units for labor organization representation 

(REP) 

3. Adjudicating exceptions to arbitrators' awards (ARB) 

4. Adjudicating legal issues relating to the duty to bargain (NEG) 

5. Resolving impasses during negotiations (Impasse) 

The FLRA components exercise statutorily independent prosecutorial and adjudicative 

responsibilities, with different and separate legal roles. The Statute, however, requires 

the President to designate one of the Authority Members to serve also as the FLRA 

Chairman, the head of the agency. As the FLRA's chief executive and administrative 

officer, the FLRA Chairman is responsible for decisions regarding agency-wide 

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administrative functions, such as purchasing, human resources, budgeting, finance, 

information technology, leasing of office space, and agency performance 

management. The Chairman carries out these duties through the Office of the Executive 

Director. The Chairman has designated the FLRA's Solicitor to serve as Senior Agency 

Official for Privacy. The immediate staffs of the Authority Members, the Office of the 

General Counsel, and the Panel are under the general, day-to-day supervision of their 

respective Members or component heads. In addition, the Authority Members appoint 

Administrative Law Judges (ALJs) to hear and prepare decisions in cases involving 

alleged ULPs, as well as decisions involving applications for attorney fees filed pursuant 

to the Back Pay Act or the Equal Access to Justice Act. The FLRA also provides full 

staff support to two other organizations - - the Foreign Service Impasse Disputes 

Panel and the Foreign Service Labor Relations Board. The Authority, Office of the 

General Counsel, and Panel maintain their respective headquarters offices at a common 

site in Washington, DC. The FLRA Office of the General Counsel also includes staff in 

five regional offices (Atlanta, Chicago, Denver, San Francisco, Washington, D.C.). 

The Agency's Information Resources Management Division (IRMD), led by its Chief 

Information Officer (CIO), operates and maintains the necessary Information Technology 

(IT) services to support the mission, including the Agency's network, servers, 

applications, databases, computers, and communication facilities. 

E-Gov Travel Services/Concur Government Edition 

E-Gov Travel Services 2 (ETS2) utilizes Concur Government Edition (CGE), which is a 

government-wide, web-based, end-to-end travel management service that has 

consolidated and automated travel management. The result will be an end-to-end travel 

service available to FLRA travelers, for processing their voucher, as well as, supporting 

all phases of travel from planning, authorizations and reservations. 

The ETS2 provides an automated end-to-end travel system facilitating further 

stabilization that: 

• Complies with 0MB mandates and Federal Travel Regulations. 

• Provides Federal travel processes, on-line reservations, and travel management 

expertise. 

• Integrates to FLRA's Financial, Human Capital, and Identity, Credential, and 

Access Management (ICAM) systems. 

• Supports mobile platforms for mobile devices allowing creation of reservations, 

approvals, as well as electronic receipting. 

• Filters listing of available expenses ensuring only agency policy-compliant 

expenses are chosen. · 

• Provides the capability to support FLRA's current business processes. 

• Provides enhanced reporting capabilities. 

Privacy 

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Collection contains the following: (check the Date of Birth, Financial account 

applicable items) information, Home mailing address, 

Name, Work e-mail address, Work 

mailing address, and Work phone 

number 

The application/website/information system Yes 

stores, collects, or maintains Information in 

Identifiable Form (IIF). 

Information is collected on the following: Government Employees, Members of 

he Public (excluding contractors and 

partners), and FLRA Contractors 

The collection of PII is justified. Yes 

Law, regulation, or Government-wide policy 26 U.S.C. 6011 and 6109; and 5 U.S.C. 

justifies the collection of the information. Chapter 57 as implemented by Federal 

Travel Regulations. 

FLRA will use the information in the following FLRA will use the information to 

ways: [Provide end-to-end travel management 

service to the FLRA travel community. 

rrhe result will be an end-to-end travel 

service on the desktop of every FLRA 

~raveler, for processing their voucher, as 

~ell as, supporting all phases of travel 

from planning, authorizations and 

ireservations. 

The collection is the minimum necessary to ~es 

accomplish the purpose of the collection. 

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Consent 

rrhe IIF is collected. !Voluntary, Comment: At GoLive 

information is entered on behalf of the 

tuser. Data sources might include the 

Federal Payroll and Personnel System 

(FPPS). Also initial upload and 

periodic updates of financial, HR, and 

travel card account data, to permit 

proper Electronic Fund Transfer (EFT) 

payments to the travel card vendor and 

o the traveler. After GoLive, the user 

will request access to the system and the 

data will be input and/or populated for 

he user upon approval. 

There is a process in place for the following 

Ensuring consent is obtained from the Yes (When a user requests access to the 

individuals whose IIF is stored, collected, or system, a "Rules of Behavior 

imaintained. ~cknowledgement" must be reviewed 

~nd accepted. Each year the user must 

acknowledge review and acceptance for 

continued use. The way information is 

stored, collected or maintained is 

indicated in the "Rules of Behavior") 

Allowing the individual whose IIF is stored, IY es (When a user requests access to the 

collected, or maintained to choose how their system; the user must accept a "Rules of 

IIF is used. Behavior Acknowledgement" that must 

be accepted. Each year the user must 

acknowledge acceptance for continued 

use.) 

Security Controls 

Monitor and Response to privacy and/or Yes 

security incidents policies. 

Access controls: Yes 

rrechnical controls (safeguards) are in place to Yes 

minimize the possibility of unauthorized 

access, use, or dissemination of the IIF in the 

application/website/information system/cloud 

system. 

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Information Sharing Practices 

The application/website/information Yes (IIF is collected from the Federal 

system/cloud systems collects IIF from other Personnel and Payroll System. There 

resources (e.g., databases, websites) rmay be initial uploads (manual and/or 

[Programmatic) and periodic updates of 

data from financial and HR systems of 

participating Federal agencies.) 

The application/website/information ~o 

system/cloud system populates data for other 

tresources (e.g., databases, websites, or 

external agencies, people, or organizations). 

Accessibility, Redress, Complaints 

There is a process in place for periodic reviews Yes (There are technology controls, such 

ofIIF in the system to ensure data integrity, as auditing, in place which will reveal 

availability, accuracy, and relevance. he misuse of data in a timely manner. 

The administrator allows access control 

on a need-to-know basis. These are 

periodically reviewed and updated. Logs 

are audited for inappropriate or 

unauthorized activity.) 

Privacy Act of 1974 

Records on individuals are or will be routinely ~es 

retrieved from the system by using individual's 

name or other unique identifier (e.g., personal 

account number, UUPIC, SSN, etc. is used to 

locate information about an individual in the 

application/website/information system/paper 

~ecord). 

The records in the system are covered by an Yes 

existing published System of Records Notice 

(SORN). 

The SORN Name. Contracted Travel Services Program 

(August 2, 2006, 71 FR 48764) 

The SORN Number. GSA/GOVT-4 

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22 July 2020

Web Measurement and Customizing Technology 

The Application/Website/Information System Yes 

Utilizes Web Measurement and Customization 

Technology (Cookies/Persistent Tracking). 

Approval and Signature Page 

Certification: I have read and understand the purpose of this assessment. I have also 

accurately listed the personal data elements. 

Name: . Noah Peters 

Title: Solicitor and Senior Agency Official for Privacy 

npeters@flra.gov 

-- 2) 218-7908 

o 1- / J-2/ ']A) 2-{!) 

Date: I -----

Name: Dave Fontaine 

Title: Chief Information Officer 

Email address: dfontaine@flra.gov 

Telephone Number: (202) 218-7778 

Signature: ___ V~~~-2<------ / 

Date: --- --

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