NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS

FOR THE THIRD CIRCUIT

________________

No. 20-1338

________________

OPHRYS LLC, a Washington limited liability company,

Appellant

v. 

ONEMAIN FINANCIAL INC., a Delaware Corporation;

ONEMAIN FINANCIAL, INC., a West Virginia Corporation;

ONEMAIN FINANCIAL, INC., a Minnesota Corporation;

ONEMAIN FINANCIAL, INC., a HAWAII Corporation;

CF NETWORK ISSUANCE TRUST 2010-1, a Delaware Corporation

Appeal from the United States District Court

for the District of Delaware

(D.C. Civil Action No. 1-17-cv-00260)

District Judge: Honorable Richard G. Andrews

Submitted Under Third Circuit L.A.R. 34.1(a)

September 21, 2020

Before: AMBRO, PORTER, and ROTH, Circuit Judges

(Opinion filed February 17, 2021)
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OPINION*

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AMBRO, Circuit Judge

Ophrys, LLC, appeals the District Court’s grant of summary judgment to 

OneMain Financial Group, LLC,1in this contract dispute case. For the reasons stated 

below, we affirm. 

I. Factual and Procedural Background

A. The Flow Forward Agreement 

Ophrys, a debt buyer and collector, and OneMain, a loan provider that sells 

portfolios of consumer debt, entered into a “forward flow” agreement (the “Agreement”), 

under which Ophrys purchased defaulted consumer loan accounts from OneMain on a 

monthly rolling basis. The accounts Ophrys bought were supposed to be in Chapter 13 

bankruptcy proceedings. Sales under the Agreement occurred between April 2013 and 

December 2014, with the final two sales occurring on November 24 and December 23, 

2014. 

* This disposition is not an opinion of the full Court and pursuant to I.O.P. 5.7 does not 

constitute binding precedent.

1 Appellees are OneMain Financial Group, LLC, a Delaware corporation; 

OneMain Financial, Inc., a Hawaii corporation; OneMain Financial, Inc., a West Virginia 

corporation; OneMain Financial of Minnesota, Inc. f/k/a OneMain Financial, Inc., a 

Minnesota corporation; and CF Network Issuance Trust 2010-1 (collectively, 

“OneMain”). 
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With each sale, Ophrys was provided with asset schedules and electronic data files 

for the accounts being sold. Section 3.3.1 of the Agreement contains representations by 

OneMain about the accounts sold to Ophrys, including the accuracy of the data files 

provided to it. Specifically, under § 3.3.1(j), OneMain represented that “information 

provided . . . on the due diligence file” during the auction that preceded the Agreement 

“is substantially similar to the final electronic file . . . .” J.A. 559. Under Section 

3.3.1(k), it also represented that the “information provided . . . on the final electronic file” 

is “materially true and correct.” Id. Ophrys alleges OneMain breached these provisions. 

The Agreement also included specific provisions that set out procedures for

Ophrys to comply with before suing OneMain for breach of the Agreement. Section 

3.4(a) states that Ophrys’s “sole remedy” against OneMain “for a breach of any of the 

representations” in Section 3 (other than an indemnification provision not relevant here) 

“shall be to notify [OneMain] of the breach (‘Notice of Claim’) no later than 180 days 

from the applicable Closing Date” (hereafter, the “Notice of Claim provision”). J.A. 556. 

Section 3.4(b), in turn, outlined the specific detailed information that Ophrys was 

required to provide OneMain for each allegedly deficient account in a Notice of Claim 

submitted under Section 3.4(a). J.A. 557. The latter section also stated that “[Ophrys’s] 

failure to provide a Notice of Claim with respect to any claimed breach of [OneMain] as 

provided in this Section 3.4 shall terminate and waive any rights [Ophrys] may have to 

any remedy for breach under [Section] 3 of this Agreement.” J.A. 556. 

Relatedly, under Section 12.3 of the Agreement, Ophrys was obliged to send all 

required notices to OneMain’s General Counsel in Baltimore, Maryland, and a copy to 
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the attention of Michael Taulbee with Citicorp Credit Services, Inc. in Kansas City, 

Missouri. Section 12.3 specifically identified these individuals as the “persons to whom 

must be sent all notices . . . required to be given under this Agreement by giving written 

notice to the other party.” J.A. 568.

Dealing with defective accounts in the portfolios sold under the Agreement was 

common. Ophrys notified OneMain of deficiencies, and in most cases OneMain either 

cured the deficiency or repurchased the affected Accounts. Sometimes OneMain asked 

for additional information before it decided how to proceed. The parties called this 

process “putbacks.” 

B. Communications Among the Parties 

Ophrys points to several communications about missing account information 

among the parties as evidence that it sent OneMain notice of its intent to sue for breach of 

the Agreement. For example, on September 13, 2013, an account-level employee in 

Asset Sales Support at Citibank (Citibank owned OneMain) emailed an Ophrys 

representative in response to a “putback request” and stated: “Going forward please 

submit all putbacks and account level questions to: assetsalessupport@citi.com[] and not 

to our individual emails as it causes email overload.” J.A. 714.

On December 12, 2014, an Ophrys data operations-employee emailed the 

“assetsalessupport@citi.com” address: “We have attached a file containing POC accounts 

that were purchased by Ophrys, which we are seeking more information.” J.A. 717. The 

email’s attachment identified 1,691 accounts that were allegedly missing information. 
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Neither the body of the email nor the attachment made reference to the Agreement, 

OneMain’s obligations under Section 3, or the Notice of Claim provision. 

Then on May 2, 2015, Ophrys’s Chief Operating Officer emailed the same address 

with an attached letter addressed to the “Asset Sales Team.” J.A. 1152. The email

complained of the team’s alleged failure to provide the “information requested” in the 

December 2014 and January 2015 emails, which Ophrys stated was needed to comply

with regulations for filing claims in bankruptcy proceedings. It also sought a “special 

putback provision” for those accounts Ophrys could not collect because it “did not 

receive the requested guidance or a timely response.” Id. The email did not mention the 

Agreement or the Notice of Claim. 

When Ophrys received no response, it sent another email on May 14, 2015,

stating, “[p]lease find the attached password protected file containing the putback request 

for the Ophrys, LLC Citibank POC purchases.” J.A. 1154. The email also attached a 

spreadsheet listing 318 accounts Ophrys wanted repurchased. It made no reference to the 

Agreement, and the bulk of the accounts identified on the spreadsheet indicated a sale 

date more than 180 days before the spreadsheet was sent. 

On May 26, 2015, a Citibank asset-sales employee emailed two Ophrys 

representatives “to discuss . . . concerns [Ophrys has] expressed over necessary data 

elements relating to Bankruptcy Rule 3001.” J.A. 779. The parties spoke the following

day. A May 28, 2015 email from Ophrys’s Chief Operations Officer to three Citibank 

employees, with the subject “Follow Up – 3001 Data Information,” explained that during 

the May 26 conversation the parties “discuss[ed] bankruptcy required information related 
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to accounts that [Ophrys] h[ad] purchased.” J.A. 804. The May 28 email included 

information and attachments that Ophrys asked the Citibank employees to review. 

On June 3, 2015, another Citibank employee emailed Ophrys about its “request to 

exercise a putback.” J.A. 806. The employee noted that Citibank had “review[ed] the 

information” in the May 28 email and concluded that the account information was “fully 

disclosed during the bid process.” Id. The email further emphasized that while 

Citibank’s “goal” was “to provide support post sale” for Ophrys, it was not “obligat[ed] 

to provide additional data other than what was contractually agreed to at the time of sale.” 

Id. Thus, Citibank declined “to buy the accounts back.” Id.

In a November 12, 2015 email, the same Citibank employee reaffirmed that while 

Citibank was “not obligated to repurchase [the] accounts” from Ophrys, Citibank would 

“like to partner with [Ophrys] to provide the data needed on the[] accounts[,]” and asked 

for “the opportunity to meet” with Ophrys to “see if it [was] feasible to provide the data 

needed.” J.A. 820.

Four weeks later, having received no response from Ophrys, the Citibank 

employee sent a follow-up email stating that Citibank was “still considering the [putback] 

request and need[ed] additional information.” J.A. 826. On December 15, 2015, Ophrys 

sent the requested information but failed to mention the Agreement or allege that 

OneMain breached its terms. 

Ultimately, despite further communications, the parties “failed to resolve their 

dispute.” J.A. 5. On August 26, 2016, over a year and a half (and well over 180 days) 

after the last customer account sale to Ophrys, Ophrys’s Chief Legal Officer sent a 
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“formal notice under Section 12.3 of the Agreement” to both OneMain’s General 

Counsel in Baltimore, as well as Michael Taulbee with Citicorp Credit Services, Inc. in 

Kansas City. J.A. 1280–82. 

C. Procedural History 

In March 2017, Ophrys filed this suit alleging that OneMain breached the 

Agreement by failing to provide information about the accounts sold to Ophrys. After a 

partial dismissal, several amended complaints (amended to allege adequately that Ophrys 

complied with the Agreement’s Notice-of-Claim provision), and extensive discovery, the 

District Court ultimately granted summary judgment in favor of OneMain, as there was 

no genuine issue of material fact that Ophrys “failed to comply with the notice provision” 

in the Agreement, J.A. 2, therefore terminating and waiving its claims.

The Court emphasized that, while the Notice of Claim provision “required Ophrys 

to notify OneMain of a breach within 180 days of the purchase[] and . . . send the notice 

to OneMain’s general counsel[,]” the record demonstrated that “Ophrys emailed mere 

inquiries, not a notice of breach, to ‘assetsalessupport@citi.com.’” J.A. 7. Ophrys did 

not send a “formal notice” to OneMain’s General Counsel as required until August 2016, 

“far more than 180 days after the relevant purchases.” Id.

The District Court also rejected Ophrys’s argument that its failure to comply 

strictly with the mandatory notice provision could be excused under New York’s limited 

exception excusing strict compliance with a notice provision where there was actual 

notice and no prejudice from the deviation. It found that none of the “communications 

within the 180-day window” on which Ophrys relied in opposing OneMain’s summary 
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judgment motion were sufficient to satisfy the notice provision here because they “merely 

requested more information about certain accounts[,]” J.A. 8, and did not “referenc[e] a 

breach of the contract or the potential for litigation.” J.A. 8–9. As “[n]o reasonable jury 

could conclude that” Ophrys’s “request[s] for information [were] enough to ‘objectively’ 

put OneMain on notice of a breach[,]” J.A. 8, the Court determined that “Ophrys [] failed 

to point to any communications that reasonably could have satisfied the notice 

requirement,” J.A. 9.

Finally, it declined to reach OneMain’s argument that Ophrys’s purported notices 

were deficient because they were sent to account-level employees’ email addresses 

instead of individuals listed in Section 12.3 of the Agreement. 

II. Discussion2

Ophrys’s arguments that it was not required to submit a Notice of Claim, or that 

any notice of a breach satisfied the Agreement’s Notice of Claim provision, fail. We 

agree with the District Court that Section 3.4(a)’s language required Ophrys to submit a 

Notice of Claim. The Notice-of-Claim provision is clear and unambiguous: To avoid 

2 The District Court had jurisdiction under 28 U.S.C. § 1332. We have appellate 

jurisdiction pursuant to 28 U.S.C. § 1291. 

We “employ a plenary standard in reviewing orders entered on motions for 

summary judgment, applying the same standard as the district court.” Blunt v. Lower 

Merion Sch. Dist., 767 F.3d 247, 265 (3d Cir. 2014). Federal Rule of Civil Procedure 

56(a) provides, in part, that “[t]he court shall grant summary judgment if the movant 

shows that there is no genuine dispute as to any material fact and the movant is entitled to 

judgment as a matter of law.” We view the evidence in the light most favorable to the 

nonmovant, Giles v. Kearney, 571 F.3d 318, 322 (3d Cir. 2009), but “[t]he mere 

existence of some evidence in support of the nonmovant is insufficient to deny a motion 

for summary judgment; enough evidence must exist to enable a jury to reasonably find

for the nonmovant on the issue.” Id.
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“terminat[ion] and waive[r]” of its “sole remedy” against OneMain for an alleged breach 

of the representations in Section 3, Ophrys was required to submit a Notice of Claim “no 

later 180 days from the applicable Closing Date” to specific addressees with specific 

information regarding each allegedly deficient account. J.A. 556–57. That provision 

states clearly that “[Ophrys’s] failure to provide a Notice of Claim with respect to any 

claimed breach of [OneMain] . . . shall terminate and waive any rights [Ophrys] may 

have to any remedy for breach.” J.A. 556. 

We also agree with the District Court that “Ophrys failed to comply with the literal 

terms of the contract’s notice provision[,]” J.A. 7, as the alleged notices Ophyrs points to 

do not satisfy that provision. For example, an email from an Ophrys data operations 

employee to the “assetsalessupport@citi.com” address stating, “[w]e have attached a file 

containing POC accounts that were purchased by Ophrys, which we are seeking more 

information[,]” J.A. 717, did not provide notice of a lawsuit. The email identified 

missing information only, and many emails just like it were sent in the course of the 

parties’ dealings with each other. That several further emails, follow-ups, and calls 

ensued does not change the nature of the communications. 

The Court correctly concluded the communications that Ophrys relied on did not 

provide “actual notice” of an alleged breach to OneMain because they “merely requested 

more information about certain accounts” as part of the back-and-forth process through 

which the parties shared account information after sales, and did not “referenc[e] a breach 

of the contract or the potential for litigation.” J.A. 8–9. And in any event, these 
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communications were not sent within the 180-day window to provide notice as required 

by Section 3.4(a), nor were they sent to the correct person or address per Section 12.3. 

New York courts “have long adhered to the sound rule in the construction of 

contracts, that where the language is clear, unequivocal and unambiguous, the contract is 

to be interpreted by its own language.” R/S Assocs. v. New York Job Dev. Auth., 771 

N.E.2d 240, 242 (N.Y. 2002) (citation and internal quotation marks omitted). “[W]hen 

parties set down their agreement in a clear, complete document, their writing should as a 

rule be enforced according to its terms.” W.W.W. Assocs., Inc. v. Giancontieri, 566 

N.E.2d 639, 642 (N.Y. 1990). Ophrys points to no compelling reason why we should 

look past the clear and unambiguous language of the Notice-of-Claim provision. 

Ophrys’s argument that summary judgment is inappropriate because “[e]vidence 

of how the parties applied Section 3.4 in their course of dealing” establishes that it 

“complied with its notice obligations under Section 3.4,” Ophrys Br. 19, 23, also fails 

because the Notice-of-Claim provision is unambiguous on its face, and the extrinsic 

evidence relied on by Ophrys cannot vary its terms. See W.W.W. Assocs., Inc., 566 

N.E.2d at 642 (“It is well settled that extrinsic and parol evidence is not admissible to 

create an ambiguity in a written agreement which is complete and clear and unambiguous 

upon its face.” (citation and internal quotation marks omitted)); Teitelbaum Holdings, 

Ltd. v. Gold, 396 N.E.2d 1029, 1032 (N.Y. 1979) (“Interpretation of an unambiguous 

contract provision is a function for the court, and matters extrinsic to the agreement may 

not be considered when the intent of the parties can be gleaned from the face of the 

instrument.”).
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Finally, as a general matter, “written notice requirements are fully enforceable” 

under New York law. Art of War Music Pub., Inc. v. Mark Andrews, No. 98-cv-6034, 

2000 WL 245908, at *2 (S.D.N.Y. Mar. 3, 2000). Ophrys does not point to any evidence 

that would allow us to apply New York law’s limited exception excusing strict 

compliance with a contractual notice provision where there was actual notice and no 

prejudice from the deviation. See Dellicarri v. Hirschfeld, 619 N.Y.S.2d 816, 817 (N.Y. 

App. Div. 1994). We agree with the District Court that Ophrys failed to notify OneMain 

of a breach and that OneMain was prejudiced by Ophrys’s deviation. First, as the Court 

explained, under longstanding New York contract law, “[n]otice of a breach must 

‘objectively’ put a party on notice of the ‘drastic legal repercussions that could result 

from noncompliance[,]” J.A. 8 (citing Gil Enterprises, Inc. v. Delvy, 79 F.3d 241, 246–47

(2d Cir. 1996)), and “[n]o reasonable jury” could find that Ophrys’s mere “request[s] for 

information” were “enough to ‘objectively’ put OneMain on notice of a breach,” J.A. 8.3

3 Ophrys maintains that the Court erred by relying on “contract termination cases” 

to “impos[e] notice requirements that are not in the parties’ agreement and cannot be 

justified under applicable law.” Ophrys Br. 35, 37. However, USI Ins. Servs. LLC v. 

Miner, 801 F. Supp. 2d 175 (S.D.N.Y. 2011), was not merely a contract termination case.

It addressed whether a party was barred from asserting a breach-of-contract claim based 

on its failure to comply with a contractual notice provision. The Court concluded that the 

plaintiff had “failed to provide adequate notice” under the parties’ contract, id. at 184, 

and granted summary judgment in favor of the defendant on the breach-of-contract claim. 

Like here, the district court observed that none of the communications concerning alleged 

discrepancies in the plaintiff’s compensation showed that the defendant was put on notice 

or was aware that the discrepancies were a breach of the contract. Id. at 183. Ophrys

also attempts to distinguish Gil Enterprises. That case did involve notice as a condition 

precedent to terminating an agreement, but the court’s recognition that notice of a breach 

must “objectively” put a party “on notice of the drastic legal repercussions that could 

result from noncompliance” is an uncontroversial rule that applies here. Gil Enterprises, 

79 F.3d at 246; see also In re 4Kids Ent., Inc., 463 B.R. 610, 685 (Bankr. S.D.N.Y. 2011) 
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Second, as a result of Ophrys’s failure to comply strictly with the Notice-of-Claim 

provision, OneMain was prejudiced by being denied its bargained-for opportunity to 

review and, if necessary, cure the purported breaches or repurchase the allegedly affected 

accounts before this case was brought. See Miner, 801 F. Supp. 2d at 184 (granting 

summary judgment on breach-of-contract claim where the allegedly breaching party “was 

not afforded a real opportunity to cure the alleged defect” under the parties’ agreement). 

OneMain had no notice that Ophrys was threatening to sue. OneMain argues that it was 

prejudiced because under this provision Ophrys was barred from alleging its breach-ofcontract claims without first complying with the specific, bargained-for Notice-of-Claim 

procedures, and it has now mired the parties in protracted litigation without first 

satisfying the requisite procedures. Thus Ophrys cannot benefit from the narrow 

exceptions excusing strict compliance with a contractual notice provision. 

* * * * *

Accordingly, we affirm the District Court’s order in its entirety.4

(relying on Gil Enterprises in holding that “precatory language” is insufficient to 

“objectively put” a breaching party “on notice”).

4 Because we affirm the District Court on the ground that the language of the 

Notice-of-Claim provision was unambiguous, Ophrys failed to comply strictly, and no 

exception to compliance applies, we need not reach OneMain’s other arguments that the 

Notice of Claim was an enforceable condition precedent to the breach-of-claim suit 

moving forward, or that Ophrys also failed to comply with Section 12.3 of the 

Agreement.