DISSENT; Opinion Filed July 15, 2022 

S 

In The 

Court of Appeals 

Fifth District of Texas at Dallas 

No. 05-20-00546-CV 

EMPOWER TEXANS, INC., Appellant 

V. 

DALLAS COUNTY, TEXAS, Appellee 

On Appeal from the 298th Judicial District Court 

Dallas County, Texas 

Trial Court Cause No. DC-19-10268 

DISSENTING OPINION 

Before Chief Justice Burns, Justice Schenck, and Justice Osborne 

Opinion by Justice Schenck 

In this suit regarding a request for public information, the majority concludes 

that delaying access to public information pending recovery of costs for converting 

electronic files from one form to another and redacting confidential information does 

not constitute a refusal to produce public information. Because the statute authorizes 

neither the conversion of files, the demand for payment of same, nor the resulting 

delay, I disagree. Accordingly, I dissent from the majority’s judgment affirming the 

trial court’s dismissal of appellant’s claims pursuant to the Texas Public Information 

Act (TPIA). 
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The Legislature enacted the Texas Open Records Act in 1973 to increase 

government transparency in the wake of public scandals, including a massive stockfraud imbroglio known as the Sharpstown scandal. See Greater Houston P’ship v. 

Paxton, 468 S.W.3d 51, 57 (Tex. 2015). In 1993, the Open Records Act was 

recodified without substantive revision as the TPIA. See id. Currently codified in 

Chapter 552 of the Texas Government Code, the TPIA’s stated policy objectives are 

to provide accountability and transparency in government by establishing 

mechanisms to foster public access to government records. See id. (citing TEX.

GOV’T CODE ANN. §§ 552.001–.353). 

But what happens when the governmental body refuses to make requested 

public information available? In that case, the requestor, or the attorney general, 

may file suit for a writ of mandamus to compel the governmental body to make that 

information available, as Empower Texans did here. See GOV’T § 552.321(a). 

The next question, of course, is what is meant by “refuse”? 

The majority correctly notes that the TPIA does not define or otherwise 

specify what is meant by “refuse.” Following other courts of appeals, the majority 

holds that “refuse” means “show or express a positive unwillingness to do or comply 

with.” See Houston Cmty. Coll. v. Hall Law Grp., PLLC, No. 01-20-00673-CV, 

2021 WL 2369505, at *7 (Tex. App.—Houston [1st Dist.] June 10, 2021, pet. 

denied) (mem. op.); City of Odessa v. AIM Media Tex., LLC, No. 11-20-00229-CV, 

2021 WL 1918968, at *2 (Tex. App.—Eastland May 13, 2021, no pet.) (mem. op.); 
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City of Galveston v. CDM Smith, Inc., 470 S.W.3d 558, 572 (Tex. App.—Houston 

[14th Dist.] 2015, pet. denied); City of El Paso v. Abbott, 444 S.W.3d 315, 324 (Tex. 

App.—Austin 2014, pet. denied). The majority further holds that declining to make 

any requested electronically stored information available for inspection until the 

governmental body has been paid to convert and evaluate all of it for possible 

redaction does not constitute a refusal to produce any of the requested information. 

The Legislature has treated the storage and inspection of physical and electronic 

information separately. Governmental bodies are empowered to make charges 

generally for copying and producing physical records and are encouraged to store 

electronic information separately. See GOV’T § 552.272(d). 

With respect to imposing charges to inspect electronic records, the TPIA 

provides: “In response to a request to inspect information that exists in an electronic 

medium and that is not available directly on-line to the requestor, a charge may not 

be imposed for access to the information, unless complying with the request will 

require programming or manipulation of data.” See id. § 552.272(a). The TPIA 

defines “manipulation” as “the process of modifying, reordering, or decoding of 

information with human intervention,” see id. § 552.003(2), and “programming” as 

“the process of producing a sequence of coded instructions that can be executed by 

a computer.” See id. § 552.003(4). 

Dallas County informed Empower Texans that in order to view public 

information, Empower Texans (or presumably any other requestor) must pay Dallas 
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County to (1) convert email communications to a secondary .pst file, (2) convert 

those files that contain confidential information to PDF, and (3) make required 

redactions. In my view, none of these activities would qualify as “manipulation” or 

“programming” as defined by the TPIA, and, if countenanced as such, they would 

render the provisions in section 552.272 meaningless. See id. § 552.0039(2), (4).1

 

The majority appears to accept that there is no “native form” in which the 

requested electronic information could be available, providing no explanation for 

why it was necessary for Dallas County to convert the requested email 

communications to a secondary .pst file. In reviewing the Office of the Texas 

Attorney General (OAG)’s opinion cited by the majority, the explanation from 

Dallas County was: 

[E]ach e-mail address must be entered into a program that allows the 

Information Technology Department (“IT”) to sort and search e-mail 

1

 I accept that the act of redacting text in an email comes closer to meeting that statutory definition, but, 

if accepted as such, would turn the disparate treatment of physical and electronic records on its head and 

run counter to the stated purpose of the TPIA: “that government is the servant, not the master of the people 

and that each person is entitled, unless otherwise expressly provided by law, to complete information about 

the affairs of government.” See GOV’T § 552.001. A governmental body is free to make “all” of its 

information available to the public under the TPIA unless other general law prohibits disclosure. See id.

§ 552.007. While I do not doubt that a governmental body may use electronic means to commingle 

confidential and other public information and may also elect to conduct a timely review of the information 

in response to a request, the question here is whether it has the general right to compel the public to pay for 

the resulting redactions as “programming or manipulation of data.” 

The TPIA recognizes the general right of the governmental body to conduct this review (without any 

authorization of a charge) and prioritizes the timely production to the requestor at the peril of waiver of any 

claimed confidence, barring resort to the attorney general or compelling reason to withhold the information 

beyond its mere status as generally confidential. Id. § 552.302. Where the governmental body elects to 

scan and redact its written public records for confidentiality prior to inspection, it has no right to charge the 

requestor for its efforts as a “manipulation” of the document or otherwise. Id. § 551.271(b). I see no reason 

why a request to inspect electronic information would be treated differently simply because the 

governmental body insists on converting the information to paper and making redactions. See Oppenheimer 

Fund, Inc. v. Sanders, 437 U.S. 340, 358, (1978) (“presumption is that the responding party must bear the 

expense of complying with discovery requests”). 
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inboxes for responsive information. The county further explains that 

because the e-mail communications are only accessible where the file 

is saved, IT will be required to convert the e-mail communications to a 

secondary “.pst file” that is accessible to users other than the owner of 

the e-mail address.

That additional explanation, however agreeable the OAG found it to be,2

 does not 

address why the responsive emails—certainly, and at a minimum, those not 

containing “confidential information” subject to redaction—could not have simply 

been forwarded to Empower Texans or to an email account accessible via a monitor 

for a representative of Empower Texans to inspect. Delaying or denying access on 

substantive grounds is quite different from what Dallas County urges here. It seeks 

first to delay access to public information because it has chosen to alter its format—

in a manner neither required nor supported by the TPIA—and ultimately will not 

provide access at all—unless the requestor pays for that alteration. The TPIA treats 

requests for inspection differently from requests for production presumably because 

the former occasion requires far less effort for the governmental body and should be 

routinely available in keeping with the TPIA’s stated purpose: making it “the policy 

of this state that each person is entitled, unless otherwise expressly provided by law, 

2

 The majority also points out that the charges for the labor associated with converting electronic files 

ultimately sought by Dallas County were deemed permissible by the OAG, at least so far as charges for 

those tasks were generally found to be permitted under the statute. I agree that a governmental body may 

charge for similar tasks, however, I also agree with the OAG’s opinion that Dallas County failed to explain 

why it is necessary for it to convert all of the responsive electronic files to PDF files and further failed to 

demonstrate via use of a sample test the estimated allowable labor to produce the responsive information. 

In all events, the attorney general’s permission is not included in the TPIA in general or in section 552.321 

specifically as a substantive defense or safe harbor for a governmental body. 
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at all times to complete information about the affairs of government . . .” GOV’T

§ 552.001(a) (emphasis added). 

With the decades that email communication has been in frequent and 

ubiquitous use in this state, as well as in Dallas County, I take it as sufficiently 

obvious as to permit judicial notice of the fact that every commercially available 

software program includes an embedded “forward” function for immediate cost-free 

compliance with Empower Texans’ public access rights. In all events, the majority’s 

acceptance that there is no native form in which the requested electronic information 

is publicly available ignores the irony of a governmental body’s storing public 

information in such a way as to render it inaccessible by the very public who owns 

it—at least not without “charge” to permit that same public for the opportunity to 

view it, delay, and assent to Dallas County’s insistence to convert its email to a 

separate format. 

Even if I agreed that seeking recovery of costs for making any information 

available did not constitute refusal of the rest, I cannot agree that the charges here 

constitute statutorily permitted costs of making public information available to a 

requestor. According to its petition, Empower Texans requested to view the 

requested information electronically after Dallas County provided a statement of 

charges for copies of the requested information. 

Regardless of whether any of the activities involved here constitute 

“manipulation” or “programming,” Dallas County has not offered any explanation 
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for why it was up to it to withhold all information responsive to Empower Texans’ 

request as a pre-condition to producing any information at all. Nor does Dallas 

County explain why it could not have produced the responsive emails that did not 

contain any “confidential information” to redact and have provided Empower 

Texans with a list of charges for the remaining emails containing confidential 

information, as well as what general categories of information it had determined was 

“confidential.” See, e.g., id. § 552.101 (exception to section 552.021’s requirement 

of making public information available to public where information is “confidential 

by law, either constitutional, statutory, or by judicial decision”). 

In all events, these fees are not fees Dallas County has shown it is entitled to 

in the first instance and thus the requestor was entitled to seek relief from the courts. 

See id. § 552.321(a). 

Further, if I were to agree with the majority that the charges here were 

permissible under the statute, I would still disagree with its holding that, “the 

County’s conditional compliance by notifying Empower of the estimated costs for 

manipulation of data in order to redact and produce the electronic documents for 

inspection did not constitute a refusal to provide the requested information under 

§ 552.321(a) for purposes of waiving governmental immunity.” This holding would 

leave the public open to potential abuses by governmental entities charged with 

maintaining public information and contravene the intended policy and construction 
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of the TPIA.3

 Under the facts here, Dallas County seeks to recover $75 from 

Empower Texans for the right to inspect public information. As asserted by 

Empower Texans, they sought to lower costs by requesting to inspect the records, as 

opposed to receiving copies of same. The records in question are email 

communications, which are stored electronically and therefore are in a format that 

lends itself to inspection rather than copying.4

 Moreover, while the charge of $75 

may appear insignificant to the average reader of this opinion, one cannot doubt that 

there are many fellow citizens for whom even $75 would function to chill or to 

obstruct the right to inspect public records. 

Because I would conclude the trial court had subject-matter jurisdiction over 

Empower Texans’ mandamus petition and its declaratory judgment action, I would 

reverse the trial court’s judgment and remand the case for further proceedings. 

 

3

 The TPIA provides the policy underlying this statute as well as its intended construction as follows: 

(a) Under the fundamental philosophy of the American constitutional form of 

representative government that adheres to the principle that government is the servant and 

not the master of the people, it is the policy of this state that each person is entitled, unless 

otherwise expressly provided by law, at all times to complete information about the affairs 

of government and the official acts of public officials and employees. The people, in 

delegating authority, do not give their public servants the right to decide what is good for 

the people to know and what is not good for them to know. The people insist on remaining 

informed so that they may retain control over the instruments they have created. The 

provisions of this chapter shall be liberally construed to implement this policy. 

(b) This chapter shall be liberally construed in favor of granting a request for information. 

See GOV’T § 552.001. 

4 See also Ken Paxton, Attorney General of Texas, Public Information Act handbook 2022, 49–51, 

available at https://www.texasattorneygeneral.gov/sites/default/files/files/divisions/opengovernment/publicinfo_hb.pdf (last accessed on April 11, 2022) (comparing charges for copies of 

electronic records with charges for inspection of electronic records). 
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 As the majority does not, I dissent. 

200546DF.P05 

/David J. Schenck/

DAVID J. SCHENCK 

JUSTICE