[Federal Register Volume 82, Number 188 (Friday, September 29, 2017)]
[Notices]
[Pages 45604-45605]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-20914]


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DEPARTMENT OF HOMELAND SECURITY

U.S. Citizenship and Immigration Services

[OMB Control Number 1615-0126]


Agency Information Collection Activities; Extension, Without 
Change, of a Currently Approved Collection; Collection of Qualitative 
Feedback through Focus Groups

AGENCY: U.S. Citizenship and Immigration Services, Department of 
Homeland Security.

ACTION: 60-day notice.

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SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship 
and Immigration (USCIS) invites the general public and other Federal 
agencies to comment upon this proposed extension of a currently 
approved collection. In accordance with the Paperwork Reduction Act 
(PRA) of 1995, the information collection notice is published in the 
Federal Register to obtain comments regarding the nature of the 
information collection, the categories of respondents, the estimated 
burden (i.e. the time, effort, and resources used by the respondents to 
respond), the estimated cost to the respondent, and the actual 
information collection instruments.

DATES: Comments are encouraged and will be accepted for 60 days until 
November 28, 2017.

ADDRESSES: All submissions received must include the OMB Control Number 
1615-0126 in the body of the letter, the agency name and Docket ID 
USCIS-2012-0004. To avoid duplicate submissions, please use only one of 
the following methods to submit comments:
    (1) Online. Submit comments via the Federal eRulemaking Portal Web 
site at http://www.regulations.gov under e-Docket ID number USCIS-2012-
0004;
    (2) Mail. Submit written comments to DHS, USCIS, Office of Policy 
and Strategy, Chief, Regulatory Coordination Division, 20 Massachusetts 
Avenue NW., Washington, DC 20529-2140.

FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy, 
Regulatory Coordination Division, Samantha Deshommes, Chief, 20 
Massachusetts Avenue NW., Washington, DC 20529-2140, telephone number 
202-272-8377 (This is not a toll-free number. Comments are not accepted 
via telephone message). Please note contact information provided here 
is solely for questions regarding this notice. It is not for individual 
case status inquiries. Applicants seeking information about the status 
of their individual cases can check Case Status Online, available at 
the USCIS Web site at http://www.uscis.gov, or call the USCIS National 
Customer Service Center at 800-375-5283 (TTY 800-767-1833).

SUPPLEMENTARY INFORMATION: 

Comments

    You may access the information collection instrument with 
instructions, or additional information by visiting the Federal 
eRulemaking Portal site at: http://www.regulations.gov and enter USCIS-
2012-0004 in the search box. Regardless of the method used for 
submitting comments or material, all submissions will be posted, 
without change, to the Federal eRulemaking

[[Page 45605]]

Portal at http://www.regulations.gov, and will include any personal 
information you provide. Therefore, submitting this information makes 
it public. You may wish to consider limiting the amount of personal 
information that you provide in any voluntary submission you make to 
DHS. DHS may withhold information provided in comments from public 
viewing that it determines may impact the privacy of an individual or 
is offensive. For additional information, please read the Privacy Act 
notice that is available via the link in the footer of http://www.regulations.gov.
    Written comments and suggestions from the public and affected 
agencies should address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension, Without Change, of a 
Currently Approved Collection.
    (2) Title of the Form/Collection: Collection of Qualitative 
Feedback through Focus Groups.
    (3) Agency form number, if any, and the applicable component of the 
DHS sponsoring the collection: No Agency Form Number; USCIS.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or households; Business 
or other for-profit. The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback USCIS means information that 
provides useful insights on perceptions and opinions, but not responses 
to statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
information on customer and stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, and/or 
focus attention on areas where communication, training, or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders 
and contribute directly to the improvement of program management. 
Feedback collected under this generic clearance will provide useful 
information, but it will not be generalized to the overall population. 
This data collection will not be used to generate quantitative 
information that is designed to yield reliably actionable results, such 
as monitoring trends over time or documenting program performance.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: The estimated 
total number of respondents for the information collection is 3,000 and 
the estimated hour burden per response is 1.5 hours.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: The total estimated annual hour burden associated 
with this collection is 4,500 hours.
    (7) An estimate of the total public burden (in cost) associated 
with the collection: The estimated total annual cost burden associated 
with this collection of information is $0.

    Dated: September 26, 2017.
Jerry Rigdon,
Deputy Chief, Regulatory Coordination Division, Office of Policy and 
Strategy, U.S. Citizenship and Immigration Services, Department of 
Homeland Security.
[FR Doc. 2017-20914 Filed 9-28-17; 8:45 am]
BILLING CODE 9111-97-P