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Filed 8/17/23

CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION FIVE

SHR ST. FRANCIS, LLC, et al.,

Plaintiffs and Appellants,

v.

CITY AND COUNTY OF SAN 

FRANCISCO,

Defendant and Respondent.

 A163847

 (City & County of San Francisco

 Super. Ct. No. CGC-20-582772)

In 2015, there was a change in ownership of the Westin St. Francis, a

luxury hotel located in defendant and respondent City and County of San 

Francisco (San Francisco or City), triggering a reassessment for property tax 

purposes. To assess the taxable value of the hotel, the San Francisco 

Assessor (Assessor) used the income approach—which “ ‘rests upon the 

assumption that in an open market a willing buyer of the property would pay 

a willing seller an amount approximately equal to the present value of the 

future income to be derived from the property.’ ” (Olen Commercial Realty 

Corp. v. County of Orange (2005) 126 Cal.App.4th 1441, 1446.) The approach

required the Assessor to “estimate[] the future income stream a prospective 

purchaser could expect to receive from the enterprise [operated on the 

property] and then discount[] that amount to a present value by use of a 

capitalization rate.” (GTE Sprint Communications Corp. v. County of 

Alameda (1994) 26 Cal.App.4th 992, 996 (GTE Sprint).)
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Plaintiffs and appellants SHR St. Francis, LLC, and Strategic Hotels 

and Resorts, LLC (Strategic) (collectively, the Strategic Plaintiffs), the 

owners of the hotel, challenged the new assessment in an appeal to the San 

Francisco Assessment Appeals Board (Board). After adjusting the 

capitalization rate, the Board largely upheld the new assessment. 

The Strategic Plaintiffs now contend the assessed value of the hotel is 

too high because it improperly subsumes the value of four nontaxable, 

intangible assets: (1) the hotel’s management agreement; (2) income from 

guests who cancel their reservations (cancellations), do not show up for their 

reservations (no shows), or leave the hotel before their reservation is over 

(attrition) (collectively, cancellation/no show/attrition income); (3) in-room 

movies; and (4) guest laundry services. The City counters that the assessed 

value is correct because its deduction of the fees or expenses associated with 

the asset from the hotel’s future income stream fully removed that asset’s 

value from the assessed value, because the asset is taxable as an intangible 

attribute of the property, or because the asset did not generate any 

excludable income. We find that the method used by the City to exclude the 

value of nontaxable, intangible assets from the assessed value of the 

hotel—i.e., the deduction of fees or expenses associated with the asset from 

the hotel’s future income stream—is legally incorrect. As a result, the 

assessed value of the hotel improperly subsumed the value of the 

management agreement, in-room movies, and guest laundry services. We, 

however, find that the assessed value properly included the cancellation/no 

show/attrition income because that asset is a taxable attribute of the 

property. We therefore affirm in part and reverse in part and remand for a 

redetermination of the taxable value of the hotel.
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BACKGROUND

The Westin St. Francis is the third largest hotel in San Francisco. It 

has 1,195 rooms and is located in Union Square. The hotel consists of two 

buildings on two lots. The first building is 14 stories and was built in 1904; 

the second building is 31 stories and was built in 1972. 

The Westin Hotel Company (Company) operates the hotel pursuant to 

a management agreement. Under that agreement, the Company, among 

other things, manages and maintains the hotel, handles all personnel and 

employment matters, provides advertising and promotional services, and 

provides and manages all computer services, including reservations. In 

return for those services, the Company receives a base management fee and 

an incentive management fee (collectively, the management fees). 

In addition to renting its rooms, the Westin St. Francis generates 

income from several other sources. As relevant here, the hotel receives

income from guest cancellations, no shows, and attrition. The hotel also 

profits from in-room movies and guest laundry services provided by third 

party vendors to its guests. 

In December 2015, BRE Diamond Hotel LLC, a subsidiary of 

Blackstone, purchased Strategic, the owner of the Westin St. Francis and 

other luxury hotels. The transaction resulted in a change in ownership, 

triggering a reassessment by the Assessor, who assessed the hotel’s value at

approximately $795 million. 

The Strategic Plaintiffs appealed this assessment to the Board,

contending the Assessor improperly subsumed the value of four nontaxable, 

intangible assets into the taxable value of the hotel: (1) the management 

agreement; (2) cancellation/no show/attrition income; (3) in-room movies; and 

(4) guest laundry services. According to the Strategic Plaintiffs, the Assessor
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should have deducted the net income generated by each of those assets from 

the future income stream used to value the hotel.

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The Board disagreed, finding that “[t]he deductions on the operating 

statement already accounted for all intangibles.” First, the Board found that 

deduction of the management fees fully removed the “value” of the 

“management services.” Second, the Board found that the cancellation/no 

show/attrition income was taxable because it “is similar to income derived 

from guests who completed their stays at the hotel.” And to the extent that 

income was not taxable, it was accounted for through “existing deductions.” 

Third, the Board found that in-room movies are a taxable asset because the 

income from those movies is “just an incidental component of the income from 

the rooms themselves.” Finally, the Board found that guest laundry services

are a taxable asset because they are “a normal part of operating a hotel of the 

caliber of the Westin” St. Francis and because the income from those services 

is “no different from the income from room reservations.” The Board did, 

however, increase the capitalization rate from five percent to 5.25 percent to 

account for “comparable sales” and “to further account for the value of the 

intangibles.” This reduced the taxable value of the hotel to approximately 

$785 million. 

The Strategic Plaintiffs then filed a verified complaint for refund, 

alleging that the City failed to remove from the assessed value of the hotel 

the full value of the same four intangible assets they had identified in their 

appeal to the Board. The complaint sought a refund of “property taxes paid” 

1 The Strategic Plaintiffs argued that the net profit generated from the 

management agreement equaled 20 percent of the management fees. It also 

calculated the cancellation/no show/attrition income as $545,000, and the net 

profits generated from in-room movies and guest laundry services as 

$196,065 and $533,600, respectively. 
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and a remand to the Board “to determine the assessed value of only the 

tangible taxable property.” 

The trial court upheld the Board’s determination. In rejecting any 

further deductions for the value of the management agreement beyond the 

management fees, the court found that the Strategic Plaintiffs did not 

produce credible evidence that the assessment improperly subsumed any 

portion of the fair market value of that agreement. As to the cancellation/no 

show/attrition income, the court found that this income, like the “income from 

guests who complete[] their stays,” is “derived from the real property” and 

therefore taxable. Finally, the court agreed with the Board that income from 

in-room movies and guest laundry services is no different than income from 

room reservations and is therefore taxable. 

The Strategic Plaintiffs timely appealed. 

DISCUSSION

A. Standard of Review

“The proper scope of review of assessment decisions is well established. 

[Citation.] ‘When the assessor utilizes an approved valuation method, his 

factual findings and determinations of value based upon the appropriate 

assessment method are presumed to be correct and will be sustained if 

supported by substantial evidence.’ [Citation.] However, where the taxpayer 

attacks the validity of the valuation method itself, the issue becomes a 

question of law subject to de novo review.” (Elk Hills Power, LLC v. Bd. of 

Equalization (2013) 57 Cal.4th 593, 606 (Elk Hills).)

Although this is “well-settled law . . . “it can be ‘difficult to distinguish 

between’ ” a challenge to the valuation “ ‘ “method” ’ ” and a challenge to the 

“ ‘ “application” ’ ” of a valuation method. (SHC Half Moon Bay, LLC v. 

County of San Mateo (2014) 226 Cal.App.4th 471, 486 (SHC Half Moon Bay).) 
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The test for distinguishing between these two challenges hinges on whether 

the challenge “ ‘present[s] a question about the facts specific to [the] 

plaintiffs’ case or the data to insert when calculating the value of the 

property’ ” or “ ‘a question about the methodology prescribed . . . for 

calculation of the property value.’ ” (Id. at pp. 488–499, quoting Sky River 

LLC v. County of Kern (2013) 214 Cal.App.4th 720, 731 (Sky River).) If the 

issue is “ ‘whether the assessor misunderstood or distorted the available 

data,’ ” it is a challenge to the application and subject to substantial evidence 

review. (SHC Half Moon Bay, at p. 489, quoting Union Pacific Railroad Co. 

v. State Bd. of Equalization (1991) 231 Cal.App.3d 983, 992.) But if the issue 

is “ ‘whether [the assessor] chose an appraisal method which by its nature 

was incapable of correctly estimating market value,’ ” it is a challenge to the 

method and subject to de novo review. (Ibid.)

Here, the Strategic Plaintiffs contend the City did not exclude the full

market value of four nontaxable, intangible assets from the assessed value of 

the hotel when it simply deducted the fees or expenses associated with those

assets and refused to deduct any of the net income generated by those assets

from the hotel’s future income stream. In making this contention, the

Strategic Plaintiffs are necessarily arguing that the method used by the City

to assess the hotel is, “ ‘by its nature, incapable of correctly estimating 

market value.’ ” (SHC Half Moon Bay, supra, 226 Cal.App.4th at p. 489.) 

This appeal therefore presents a challenge to the valuation method used by 

the City and is subject to de novo review.

B. General Principles of Property Taxation

“Article XIII, section 1 of the California Constitution requires generally 

the assessment of property at ‘fair market value.’ ” (Elk Hills, supra, 57 

Cal.4th at p. 606.) But not all property is taxable. For example, after the 
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amendment of former section 14 of article XIII of the California Constitution 

(now art. XIII, § 2) in 1933, intangible assets that are not enumerated in that 

section are “exempt from property taxation.”2 (Elk Hills, at p. 607.)

Revenue & Taxation Code sections 110 and 212 implement these 

sections of the California Constitution.3 (Elk Hills, supra, 57 Cal.4th at

p. 607.) Section 110, subdivision (a) defines the “ ‘[f]air market value’ ” of a 

property as “the amount of cash or its equivalent that property would bring if 

exposed for sale in the open market under conditions in which neither buyer 

nor seller could take advantage of the exigencies of the other, and both the 

buyer and the seller have knowledge of all of the uses and purposes to which 

the property is adapted and for which it is capable of being used, and of the 

enforceable restrictions upon those uses and purposes.” Section 110, 

subdivision (d)(1), however, exempts certain intangible assets or rights from 

taxation: “The value of intangible assets and rights relating to the going 

concern value of a business using taxable property shall not enhance or be 

reflected in the value of the taxable property.” Section (d)(2) then explains 

how the taxable value of properties that include nontaxable, intangible assets 

or rights should be calculated: “If the principle of unit valuation is used to 

value properties that are operated as a unit and the unit includes intangible 

assets and rights, then the fair market value of the taxable property 

contained within the unit shall be determined by removing from the value of 

the unit the fair market value of the intangible assets and rights contained 

2 Under article XIII, section 2 of the California Constitution, only the 

following forms of intangible property are taxable: (1) notes, (2) debentures, 

(3) shares of capital stock, (4) bonds, (5) solvent credits, (6) deeds of trust, and 

(7) mortgages. (See Roehm v. County of Orange (1948) 32 Cal.2d 280, 

284–285 (Roehm).)

3 All further statutory references are to the Revenue & Taxation Code.
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within the unit.” Despite this directive to remove the value of nontaxable, 

intangible assets or rights, “[t]axable property may [nonetheless] be assessed 

and valued by assuming the presence of intangible assets or rights necessary 

to put the taxable property to beneficial or productive use.” (§ 110, subd. (e).)

Section 212, subdivision (c) provides similar guidance: “Intangible 

assets and rights are exempt from taxation and, except as otherwise provided 

in the following sentence, the value of intangible assets and rights shall not 

enhance or be reflected in the value of taxable property. Taxable property 

may be assessed and valued by assuming the presence of intangible assets or 

rights necessary to put the taxable property to beneficial or productive use.”

The California Supreme Court reconciled these provisions of sections 

110 and 212 in Elk Hills. According to our high court, “there is no reason 

why an intangible asset cannot enhance both taxable property and the going 

concern value of the business on which the property resides.” (Elk Hills, 

supra, 57 Cal.4th at p. 614.) Thus, in valuing taxable property, an assessor 

may “assume[] the presence of an intangible asset necessary to put taxable 

property to beneficial use.” (Ibid., italics added; see also § 212, subd. (c).) 

This is because “the beneficial or productive use of tangible property 

‘depend[s] upon the possession of intangible rights and privileges that are not 

themselves regarded as a separate class of taxable property . . . .’ ” (Elk Hills,

at p. 612, quoting Roehm, supra, 32 Cal.2d at p. 285.) 

At the same time, “the value of intangible assets ‘relating to the going 

concern value of a business’ ”—i.e., its enterprise value—is not taxable.4 (Elk 

Hills, supra, 57 Cal.4th at p. 614.) Thus, “even when an intangible asset 

4 “The going concern value of a business means ‘[t]he value of a 

commercial enterprise’s assets or of the enterprise itself as an active business 

with future earning power, as opposed to the liquidation value of the business 

or of its assets.’ ” (Elk Hills, supra, 57 Cal.4th at p. 608.)
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enhances the value of taxable property . . ., to the extent that the unitary 

valuation reflects a direct valuation of the asset itself, or includes income 

appropriately attributed to enterprise value,” that direct valuation or income 

must be removed from the assessed value of the property. (Id. at p. 615.) Put 

another way, to the extent “the value of the taxable property is enhanced” by 

“the value of intangible assets,” it is not taxable. (Elk Hills, at p. 615, italics 

in original.) 

Consistent with these principles, sections 110 and 212 establish that 

assessors may assume “the presence of intangible assets when valuing 

taxable property,” but may not “tax the value of intangible assets directly.” 

(Elk Hills, supra, 57 Cal.4th at p. 614, italics in original.) In doing so, 

assessors perform “their constitutional duty to assess taxable property at fair 

market value . . . while making sure that the value of intangible assets is not 

improperly subsumed within the value of taxable property.” (Ibid.)

C. The Management Agreement

Both parties agree that the City properly used the income approach to 

determine the taxable value of the Westin St. Francis. Under that approach, 

the appraiser estimates the future income stream of the hotel and converts

that income into a present value using a capitalization rate. (GTE Sprint, 

supra, 26 Cal.App.4th at p. 996.) California Code of Regulations, title 18, 

section 8 (rule 8) provides that the future income stream may be estimated 

using the “income from operating [the] property” (net operating income) so 

long as “sufficient income . . . to provide a return on working capital and 

other nontaxable operating assets” is “excluded.”5 (Rule 8, subd. (e).) Thus, if 

“income from operating a property is used” to assess it, “adjustments must be 

5 This rule is binding on assessors. (Ocean Avenue LLC v. County of 

Los Angeles (2014) 227 Cal.App.4th 344, 350.)
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made to exclude income that is not attributable to the taxable property 

pursuant to Rule 8(e).” (Bd. of Equalization, Assessors’ Handbook (Jan. 2015)

Section 502, Advanced Appraisal, p. 56 (Advanced Appraisal).)

To determine the net operating income of the hotel, the City excluded 

income attributable to the management agreement by deducting the 

management fees.6 The Strategic Plaintiffs, however, argue that the City, by 

only deducting the management fees, did not account for the return on that 

agreement. They therefore contend the method used by the City to assess the 

hotel “improperly subsumed in the valuation” “the fair market value of” the 

management agreement. (Elk Hills, supra, 57 Cal.4th at p. 615.) We agree

and find that the Strategic Plaintiffs met their burden of showing that the 

City “utilized a legally erroneous methodology.” (DFS Group, L.P. v. County 

of San Mateo (2019) 31 Cal.App.5th 1059, 1074 (DFS Group).)

Under rule 8, subdivision (e), the taxable value of a property must 

exclude “sufficient income . . . to provide a return on . . . [any] nontaxable 

operating assets.” This is because “[i]nvestors demand both a return of their 

investment (a recapture of the investment) and a return on their investment 

(a yield on the investment).” (Bd. of Equalization, Assessors’ Handbook (Jan. 

2002) Section 501, Basic Appraisal, p. 99, italics in original).) Thus, “[i]f the 

income stream used by the appraiser is in part generated by intangible assets 

and rights, the appraiser must either: (1) attribute sufficient income to 

provide a return of and on the intangible assets and rights, or (2) remove the 

value of the intangible assets and rights from the income indicator (using any 

acceptable valuation method) after the income stream has been capitalized or 

6 The parties agree that the management agreement is an intangible 

asset that is not taxable. 
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discounted to present value.” (Advanced Appraisal, supra, at p. 163, fn. 

omitted.)

Because income from a nontaxable, intangible asset like the 

management agreement should typically include both a return of and a 

return on that asset, simply deducting the fees or expenses associated with 

the asset from the hotel’s net operating income does not remove its full value 

from the assessed value of the property unless there is evidence that the

return on the asset is no greater than its fees or expenses. As explained in 

the Assessors’ Handbook—which is “accorded great weight in interpreting 

valuation questions” (Sky River, supra, 214 Cal.App.4th at p. 735)—“[t]he 

value of intangible assets and rights cannot be removed by merely deducting 

the related expenses from the income stream to be capitalized. Allowing a 

deduction for the associated expense does not allow for a return on the capital 

expenditure.” (Advanced Appraisal, supra, at p. 162, fn. omitted). Thus, 

“deduction of a management fee from the income stream of a hotel does not 

recognize or remove the value attributable to the business enterprise that 

operates the hotel.” (Ibid.)

This only makes sense from a business standpoint. If the fees or

expenses associated with a nontaxable, intangible asset like a contract “were 

so high as to account completely for all intangible benefits to” a property

owner, then “the owner would have no reason to agree to” that contract. 

(Olympic and Georgia Partners, LLC v. County of Los Angeles (2023) 90 

Cal.App.5th 100, 112 (Olympic), review granted July 12, 2023, S280000.) 

Such a premise is “illogical” and appears to have “no empirical support.” 

(Ibid.) Thus, the City “utilized a legally erroneous methodology” when it 

attempted to exclude the value of the management agreement by deducting, 
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with no further justification, only the management fees from the hotel’s net 

operating income.

7 (DFS Group, supra, 31 Cal.App.5th at p. 1074.)

Of course, the City could have presented evidence that the return 

generated by the management agreement or the quantified value of that 

agreement did not exceed the management fees themselves. If the City had 

done so, then deducting the management fees from the hotel’s income stream 

may have been sufficient to account for the full value of the agreement. It, 

however, presented no such evidence. As a result, its otherwise formulaic 

deduction of those fees from the hotel’s income stream was legally erroneous.

The City’s arguments to the contrary are not persuasive. 

First, notwithstanding the City’s assertion, the Strategic Plaintiffs did 

produce “ ‘credible evidence’ ” that “ ‘quantified values of’ ” the management 

agreement “ ‘were impermissibly subsumed in the assessment value.’ ” They 

did so by establishing that the method used by the City to remove the value 

of the management agreement from the assessed value, by its nature, did not 

allow for a return on that agreement. (See Advanced Appraisal, supra, at 

p. 162.) Because the City’s valuation method did not account for a critical 

component of the value of the management agreement—i.e., the return on 

that agreement—its assessment “violates section 110[, subdivision] (d)(1), 

7 The Strategic Plaintiffs repeatedly refer to the method used by the 

City to value the management agreement as the “Rushmore Method.” But 

this reference appears to be somewhat misleading. The Rushmore Method, 

“a species of the income method, is a model of hotel valuation developed by 

Stephen Rushmore.” (SHC Half Moon Bay, supra, 226 Cal.App.4th at p. 478, 

fn. 5.) It “holds that the deduction of management fees and franchise fees 

accounts for any and all intangible assets contributing to a hotel’s goingconcern income.” (1300 Nicollet, L.L.C. v. Cty of Hennepin (Minn. Tax Ct. 

Mar. 16, 2022) 2022 Lexis 12, 25,italics in original.) The City, however, does 

not contend the deduction of the management fees accounts for any and all

nontaxable, intangible assets. Instead, it only contends the deduction of 

those fees captures the full value of the management agreement itself.
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which prohibits an assessor from using the value of intangible rights and 

assets to enhance the value of taxable property.” (Elk Hills, supra, 57 

Cal.4th at p. 615.) As a result, the Strategic Plaintiffs, to successfully 

challenge the assessment, did not have “to provide credible evidence of 

additional intangible value subsumed in the [assessed] value of the” hotel, 

“such as evidence of unpaid or underpaid management or the existence of 

other intangibles.” 

Second, SHC Half Moon Bay does not help the City. The City is correct 

that this Division in SHC Half Moon Bay, supra, 226 Cal.App.4th at page 

490, concluded that the hotel’s management and franchise fees “capture[d] 

the intangible asset of goodwill.” But in reaching this conclusion, this 

Division relied upon testimony in the record “demonstrating the [a]ssessor 

identified and quantified the value of goodwill in the amount attributed to 

the management and franchise fee.” (Id. at p. 493.) By contrast, there is no 

evidence in this record that the Assessor separately or independently 

quantified the value of the management agreement in the amount attributed 

to the management fees. Instead, the Assessor formulaically deducted the 

management fees from the net operating income of the hotel with no further 

explanation or analysis. Absent evidence that the management agreement 

would generate no additional income beyond the management fees 

themselves, the Board could not remove the value of that agreement from the 

hotel’s assessed value solely by deducting the fees from the hotel’s estimated 

income stream.

In any event, SHC Half Moon Bay did not determine whether the 

assessed value of the hotel improperly subsumed the value of the 

management agreement itself. (See SHC Half Moon Bay, supra, 226 

Cal.App.4th at p. 490 [only considering whether “the deduction of the 
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management and franchise fee from the hotel’s projected revenue stream 

pursuant to the income approach did not . . . identify and exclude intangible 

assets such as the hotel’s assembled workforce, the hotel’s leasehold interest

in the employee parking lot, . . . the hotel’s agreement with the golf course 

operator,” and “goodwill”].) Consequently, this Division has never considered 

the issue presented here—i.e., whether deduction of the management fees 

from the hotel’s net operating income removed the full value of the 

management agreement itself from the hotel’s assessed value. 

Finally, in SHC Half Moon Bay, supra, 226 Cal.App.4th at page 485,

this Division cited with approval the portion of the Assessors’ Handbook that 

rejected the deduction of management fees as a method for excluding “ ‘the 

value attributable to the business enterprise that operates the hotel.’ ” This 

strongly suggests that we too would have rejected in SHC Half Moon Bay the 

method used here to remove the value of the management agreement from 

the assessed value. 

Third, section 1610.8 does not compel a contrary conclusion. That 

section merely requires that “[t]he applicant for a reduction in an assessment 

. . . establish the full value of the property by independent evidence.” 

(§ 1610.8.) It does not relieve the City of its duty, in assessing the hotel, “to 

value intangible assets and actively remove that value from [the hotel’s]

taxable base value, so that the intangibles are not directly taxed.” (Elk Hills, 

supra, 57 Cal.4th at p. 608.)

Fourth, SSL Landlord, LLC v. County of San Mateo (2019) 35 

Cal.App.5th 262 is inapposite. In that case, the taxpayer did not “present[]

‘an intangibles case’ ” and did not produce any “evidence of quantified values 

of intangible assets.” (Id. at p. 265.) Thus, the Court of Appeal held that “the 

Board properly found that [the taxpayer] had failed to meet its burden of 
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producing credible evidence of the quantified values of identified intangible 

assets that were impermissibly subsumed in the assessment value.” (Id. at 

p. 271.) By contrast, the Strategic Plaintiffs did present an “intangibles case” 

and did produce evidence of quantified values of intangible assets allegedly 

subsumed within the assessed value of the hotel. 

Fifth, the City’s reliance on rule 8 is misplaced. Nothing in that rule 

suggests that “market-rate agreements for reasonably prudent management 

do not require an additional adjustment beyond the deduction of the 

management fee.” To the contrary, no reasonable owner of a hotel would 

enter into a market-rate management agreement with reasonably prudent 

management unless that owner expected the agreement to generate more 

income than fees. (See Olympic, supra, 90 Cal.App.5th at p. 112; Advanced 

Appraisal, supra, at p. 162.) 

Finally, the Board’s increase of the capitalization rate from five percent

to 5.25 percent does not make up for its use of a method that fails to account 

for the return on the management agreement. Although the Board claimed 

that it increased the capitalization rate, in part, “to further account for the 

value of the intangibles,” this claim is belied by the record—which suggests

that the quarter-point increase solely accounted for “risk.” More notably, 

there is nothing in the record indicating that the quarter-point increase 

captured the full value of the management agreement or that the 

capitalization rate may be used to remove the value of a particular

nontaxable, intangible asset from the assessed value of a property. (See Cal. 

Code Regs, tit. 18, § 313, subd. (e) [“The Board may act only upon the basis of 

proper evidence admitted into the record”].) Indeed, the Assessors’ Handbook 

appears to foreclose such a use of the capitalization rate when it states that, 

under the income approach, the value of a particular nontaxable, intangible 
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asset should be removed either by deducting the income attributed to that 

asset from the net operating income before application of the capitalization 

rate or by deducting the value of the asset after the application of the 

capitalization rate. (See Advanced Appraisal, supra, at p. 163; see also id. at 

p. 165 [“The value of . . . nontaxable assets . . . must be removed from the 

income approach value either (1) by adjusting the income to capitalize or (2) 

by removing the value of the asset from the capitalized income value”].)

We therefore find that the method used by the City to remove the value 

of the management agreement from the assessed value of the hotel is legally 

erroneous. Accordingly, the City’s assessment improperly subsumed at least 

a portion of the value of that agreement.8

D. The Other Intangible Assets

The Strategic Plaintiffs also contend the assessed value of the hotel 

improperly subsumed the value of three other intangible assets: 

(1) cancellation/no show/attrition income; (2) in-room movies; and (3) guest 

laundry services. According to Plaintiffs, the net income generated by those 

assets should have been deducted from the hotel’s net operating income

under the income approach. The City counters that these deductions were 

not necessary because that income is “attributable to the [h]otel’s real 

property” or because the asset does not directly contribute to the hotel’s 

income.

9 We agree with the City that the cancellation/no show/attrition 

income is a taxable attribute of the property. We, however, agree with the 

8 The Court expresses no opinion as to whether the Strategic Plaintiffs’ 

proposed deduction of an additional 20 percent of the management fees from 

the net operating income of the hotel is proper.

9 The City also argued that the deduction of fees or expenses associated 

with these intangible assets fully removed their value from the assessment. 

But we have already rejected this argument. (See, supra, at pp. 9–16.)
17

Strategic Plaintiffs that at least some of the net income from in-room movies

and guest laundry services should have been deducted from the hotel’s net 

operating income.

“Not all intangible rights must be deducted under an income approach 

to valuation.” (DFS Group, supra, 31 Cal.App.4th at p. 1075.) “Inherent in 

the ownership of real property are the rights of possession and rights to use 

the property.” (Advanced Appraisal, supra, at p. 155.) Consistent with this 

principle, section 110, subdivision (f) provides that the “intangible attributes 

of real property shall be reflected in the value of the real property. These 

intangible attributes of real property include zoning, location, and other 

attributes that relate directly to the real property involved.” The value of 

these attributes may be included in the taxable value of real property because 

they “are an integral part of [the property] and effectively define it.” (Shubat 

v. Sutter County Assessment Appeals Bd. (1993) 13 Cal.App.4th 794, 803 

(Shubat).) The intangible attributes of real property do not, however, 

“ ‘include licenses, franchises, and other rights to do business that are 

exercised in connection with the use of the real property.’ ” (Elk Hills, supra, 

57 Cal.4th at p. 620.) Indeed, “there is a fundamental difference between 

location, zoning, view, or architecture, and intangibles . . . that ‘relate to the 

real property only in their connection with the business using it.’ ” (Ibid.)

Like the intangible attributes of real property, “intangible [assets or] 

rights that ‘merely allow for the taxable property to generate income when 

put to its beneficial or productive use’ . . . warrant no deduction.” (DFS 

Group, supra, 31 Cal.App.5th at p. 1075.) This is because “the sole purpose” 

of that asset or right “is to enable the taxable property in question to function 

and produce income.” (Elk Hills, supra, 57 Cal.4th at p. 619.) As a result, 

the asset or right has “only an ‘indirect’ contribution to income stream.” 
18

(DFS Group, at p. 1075.) Thus, absent a basis for “attributing” to the asset or 

right “a separate stream of income related to enterprise activity” or “any 

separate stream of income,” there is no “independent value” imputed to that 

asset or right “that would be deducted from the total income generated by the 

taxable property.” (Elk Hills, at p. 619.)

By contrast, “intangible assets and rights of the business operation 

utilizing the real property cannot enhance or be reflected in the value of the 

real property.” (Advanced Appraisal, supra, at p. 156.) This is because those 

assets or rights “make a direct contribution to the going concern value of the 

business” (Elk Hills, supra, 57 Cal.4th at p. 618) and “relate to the real 

property only in their connection with the business using it” (Shubat, supra, 

13 Cal.App.4th at p. 803). For example, an intangible right “created by a 

private contract,” like “the right to conduct a specified business operation[] in 

the conduct of a business entity’s enterprise-related activities,” is a 

nontaxable right “whose primary purpose is not to authorize a more 

productive use of taxable property.” (Advanced Appraisal, at p. 155.)

Here, the hotel’s cancellation/no show/attrition income represents the 

value of an intangible attribute of the property: the right to possess or use it. 

Indeed, guests pay cancellation, no show, and attrition fees for the right to 

possess and use a hotel room during a specified period of time. That the hotel 

receives those fees only when potential guests decline to exercise that right 

does not change the fact that the fees “relate directly to [the hotel’s] real 

property”—i.e., its rooms. (Shubat, supra, 13 Cal.App.4th at p. 803, italics 

added.) The City therefore did not err by refusing to deduct the 

cancellation/no show/attrition income from the hotel’s net operating income. 

(See § 110, subd. (f).)
19

The same, however, is not true for net income generated by in-room 

movies and guest laundry services. The right to provide those services at the 

hotel, like “[t]he right to sell duty-free goods” at an airport, “does not ‘relate 

directly to the real property’ [at the hotel] (§ 110, subd. (f)) . . . is not ‘an 

integral part of [that property]’ and does not ‘effectively define it’ (Shubat, 

supra, 13 Cal.App.4th at p. 803) . . . .” (DFS Group, supra, 31 Cal.App.5th at 

p. 1087.) Instead, the hotel’s private contracts with third party vendors to 

provide these services to its guests establish “rights to do business that are 

exercised in connection with the use of the real property.” (Elk Hills, supra, 

57 Cal.4th at p. 620.) As a result, they are not taxable attributes of property. 

(See DFS Group, at pp. 1087–1088.)

Likewise, “the sole purpose of” in-room movies and guest laundry 

services is not to enable the hotel to “function and produce income.” (Elk 

Hills, supra, 57 Cal.4th at p. 619, italics added.) Instead, these services 

generate a separate and identifiable stream of income for the hotel. In doing 

so, these services “make a direct contribution to the going concern value of 

the” hotel “as reflected in an income stream analysis.” (Id. at p. 618.) Thus, 

they have “a quantifiable fair market value that must be deducted from an 

income stream analysis prior to taxation.” (Id. at pp. 618–619.)

Accordingly, we find that the City erred when it failed to deduct any of 

the net income generated by in-room movies and guest laundry services from 

the hotel’s net operating income in applying the income approach.

10 But the 

10 In reaching this conclusion, we do not decide what portion of the net 

income from in-room movies and guest laundry services should be deducted 

from the hotel’s net operating income. (See DFS Group, supra, 31 

Cal.App.5th at p. 1085 [assessor may consider, in determining the taxable 

value of a property, “the attributes of the property that make it favorable to” 

retail businesses operating at the hotel].)
20

City did not err when it declined to deduct the hotel’s cancellation/no 

show/attrition income.

E. Requests for Judicial Notice

The City’s unopposed request to take judicial notice of portions of the 

Assessors’ Handbook and the Strategic Plaintiffs’ unopposed request to take 

judicial notice of portions of the Assessment Appeals Manual are granted. 

(See Hunt-Wesson Foods, Inc. v. County of Alameda (1974) 41 Cal.App.3d 

163, 180 [“It is well established that assessor’s handbooks are subject to 

judicial notice by the courts”].) The Strategic Plaintiffs’ request for judicial 

notice of an unpublished superior court decision is denied. (See Engine 

Manufacturers Assn. v. State Air Resources Bd. (2014) 231 Cal.App.4th 1022, 

1032, fn. 7 [declining to take judicial notice of unpublished superior court 

decision]; Pereira-Goodman v. Anderson (1997) 54 Cal.App.4th 864, 872, fn. 5 

[declining to take judicial notice of superior court decisions because they “do 

not have precedential value”].) Likewise, their request for judicial notice of 

out-of-state cases is denied because those cases “are citable authority without 

the need for judicial notice.” (Randy’s Trucking, Inc. v. Superior Court (2023) 

91 Cal.App.5th 818, 842, fn. 15.) Finally, their request for judicial notice of 

two articles from California Tax Lawyer is denied. (See Bullock v. City of 

Antioch (2022) 78 Cal.App.5th 407, 417, fn. 7 [“Law review and journal 

articles are not a proper subject of judicial notice”].)

F. Conclusion

In assessing the hotel, the Board used a legally erroneous methodology 

that, by its nature, did not remove the full value of three nontaxable, 

intangible assets—the management agreement, in-room movies, and guest 

laundry services—from the taxable value of the hotel. Accordingly, “it is 

necessary to return this matter to the Board for a reassessment hearing.” 
21

(DFS Group, supra, 31 Cal.App.5th at p. 1088.) In that hearing, "[t]he Board 

may reopen the record to allow the parties to present additional evidence on 

valuation of the intangible and possessory interests at issue.” (Id. at 

pp. 1088–1089.)

DISPOSITION

The trial court’s judgment is affirmed in part and reversed in part, and 

the matter is remanded for further proceedings consistent with this decision. 

Costs on appeal are awarded to the Strategic Plaintiffs.
22

_________________________

Chou, J. 

We concur:

_________________________

Jackson, P.J.

_________________________

Burns, J.

SHR St. Francis LLC v. City and County of San Francisco / A163847
23

A163847 / SHR St. Francis LLC v. City and County of San Francisco

Trial Court:Superior Court of San Francisco

Trial Judge: Richard B. Ulmer Jr.

Counsel: Greenberg Traurig; Colin W. Fraser, Cris K. O’Neall, and Ruben 

Sislyan, for Plaintiffs and Appellants.

David Chiu, City Attorney; Yvonne R. Mere, Chief Deputy City Attorney; 

Scott M. Reiber, Chief Tax Attorney; Frederick P. Sheinfield, Peter J. Keith,

and Moneer H. Jamil, Deputy City Attorneys for Defendant and Respondent.