Business and financial operations workers

This occupational group includes purchasing agents, compliance 

officers, human resource workers, logisticians, fundraisers, market 

research analysts, accountants, auditors, credit counselors, and tax 

examiners.

Cognitive and mental requirements

The qualifications that workers need to use judgment, make 

decisions, interact with others, and adapt to changes in jobs.

In 2023, more than basic people skills were required for 98.1 

percent of business and financial operations workers, and basic 

people skills were required for 1.9 percent.

Table 1. Percentage of business and financial operations workers with cognitive and mental 

requirements, 2023

Requirement Yes No

Pace: Pause control 97.0 3.0

Interaction with general public 83.0 17.0

Working around crowds 1.4 98.6

Telework 45.9 54.1

Work review: Supervising others 18.2 81.8

Work review: Presence of supervisor 58.8 41.2

Source: U.S. Bureau of Labor Statistics, Occupational Requirements Survey

Education, training, and 

experience requirements

The minimum level of formal 

education required, 

credentials necessary, on-thejob training, and prior work 

experience necessary for 

average performance in jobs.

In 2023, credentials were 

required for 29.9 percent of 

business and financial 

operations workers. Prior 

work experience was 

required for 82.7 percent and 

on-the-job training was 

required for 69.4 percent.

A bachelor's degree was 

required for 69.9 percent of 

business and financial operations workers.
Occupational Requirements Survey ●www.bls.gov/ors ●orsinfo@bls.gov ●202.691.6199

Environmental conditions

The various tangible or concrete hazards 

or difficulties that are in the vicinity of 

where jobs’ critical tasks are performed.

In 2023, greater than 99.5 percent of 

business and financial operations 

workers were not exposed to extreme 

cold, and greater than 99.5 percent were 

not exposed to extreme heat. Wetness 

was not present for 98.9 percent, greater 

than 99.5 percent were not exposed to 

heavy vibrations, and 90.9 percent were 

not exposed to the outdoors.

Physical demands

Refer to the physical activities required 

to perform tasks in jobs. The presence 

and, in some cases, duration of these 

activities are published.

In 2023, keyboarding was required for 

greater than 99.5 percent of business 

and financial operations workers and 

was not required for less than 0.5 

percent. For less than 0.5 percent of 

workers, keyboarding was seldom 

performed, for 23.5 percent 

keyboarding occurred occasionally, 

73.2 percent frequently, and for 3.2 

percent keyboarding occurred 

constantly.

Performing work in low postures was required for 10.0 percent of business and financial operations workers and was not 

required for 90.0 percent.

The choice to sit or stand when performing critical tasks was available to 95.3 percent of business and financial 

operations workers. On average, workers spent 86.8 percent of the workday sitting and 13.2 percent of the workday 

standing.

Table 2. Percentage of business and financial operations workers with physical demands, 2023

Requirement Yes No

Choice of sitting or standing 95.3 4.7

Driving 20.0 80.0

Climbing structure-related ramps or stairs 10.8 89.2

Source: U.S. Bureau of Labor Statistics, Occupational Requirements Survey