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Bexar, TX Maricopa, AZ Miami-Dade, FL Salt Lake, UT Tarrant, TX

Employment

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Employment Wages 

Telemarketing: Five Industry Centers

Summary 06-06 / December 2006 U.S. Department of Labor U.S. Bureau of Labor Statistics

Continued on back

I

n March 2006, the 4,789

business establishments

classified as telemarketing

bureaus (NAICS 561422)

employed 337,662 workers.

Weekly wages in the industry

averaged $527 and workers’

average annual pay was $24,966.

The five counties with the

greatest number of telemarketing

employees supply a little over

11 percent of the total number of

workers in the industry with a

combined total of 38,620.

With 10,175 telemarketers

accounting for 1.8 percent of its

total employment, Bexar County,

Texas, which contains San

Antonio, tops the list. The

telemarketing employees earn an

average of $653 per week, more

than $100 above the national

average for the industry. Bexar

County has 37 telemarketing

establishments, the lowest

establishment count among the

top five counties.

Maricopa County, Arizona

employs 7,669 people in the

telemarketing industry, which is

0.5 percent of its total

employment. (Maricopa’s

county seat is Phoenix.) The

county has over three times the

number of telemarketing

establishments that Bexar has,

with 118. The industry’s total

wages of $62,885,928 account for

less than 0.4 percent of total

county wages.

Close behind Maricopa

County are Miami-Dade County,

Florida and Salt Lake County,

Utah, with 7,455 and 7,415

telemarketing employees,

respectively. Telemarketing

employees in Miami-Dade

County earn $468 per week on

average while their counterparts in

Salt Lake County earn an average

of $411 per week.

Rounding out the top five is

Tarrant County, Texas, with a little

more than half the number of

telemarketing industry employees

as Bexar. Its telemarketing annual

wages and average weekly wages

exceed those of the other four

counties. The 5,906 employees—

who may range from the

telemarketer to supervisors or other

high-ranking officials—earn $1,830

per week on average, bringing the

total industry wages to

$141,287,961, or 2.1 percent of the

total county wages. Tarrant County

is an urban county located in the

north central part of Texas. Fort

Worth serves as the county seat.

Over the past five years, the

Nation’s telemarketing industry has

seen slight fluctuations in average

annual employment. The number

has generally hovered around

315,000, with the biggest year being

2001 (338,344 employees) and the

smallest being 2003 (302,471). The

latest employment level was

337,662 in March 2006.

Average weekly wages in

telemarketing bureaus have risen

over the past five years from $426

in 2001 to $480 in 2005, but have

experienced a substantial jump in

first quarter 2006 to $527. Average

annual pay has also seen an increase

of almost $2,800 since 2001, with

the average employee earning

$24,966 in 2005. Average annual

pay for 2006 has not been

calculated yet.

These data were obtained by the

Quarterly Census of Employment

and Wages in the Bureau of Labor

Statistics. Data presented here are

for all private-sector workers covered by State and Federal unemployment insurance programs. Largest counties refer to those counties with a population of 75,000

or more in 2005. For additional

information, contact Anne Lise

Almira, an economist in the Division of Administrative Statistics

and Labor Turnover, Office

of Employment and Unemployment Statistics. E-mail:

almira.anne@bls.gov. Telephone:

202-691-6449.

Information in this summary

will be made available to sensoryimpaired individuals upon

request. Voice phone: (202) 691-

5200. Federal Relay Service:

1-800-877-8339. This report is

in the public domain and may be

reproduced without permission.

Employment and average weekly wages, telemarketing bureaus, selected counties,

March 2006
U.S. BUREAU OF LABOR STATISTICS

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Washington, DC 20212-0001

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Employment and Wages, Telemarketing Industry, Selected Counties 2006

Employment Wages

Number Percent of Total Industry Percent

of Employment County Wages of

Establishments Employment (in thousands of County Wages dollars)

Bexar County, Texas ................................... 37 10,175 1.8 86,782 1.6

Maricopa County, Arizona .......................... 118 7,669 0.5 62,886 0.4

Miami-Dade County, Florida ....................... 51 7,455 0.9 44,230 0.5

Salt Lake County, Utah ............................... 58 7,415 1.6 39,199 0.9

Tarrant County, Texas ................................. 54 5,906 0.9 141,288 2.1