Federal Register / Vol. 82, No. 165 / Monday, August 28, 2017 / Notices 40811 

SUMMARY: This collection of information 

was developed as part of a Federal 

Government-wide effort to streamline 

the process for seeking feedback from 

the public on service delivery. Pension 

Benefit Guaranty Corporation (‘‘PBGC’’) 

is requesting that the Office of 

Management and Budget (OMB) extend 

approval under the Paperwork 

Reduction Act of this collection of 

information on qualitative feedback on 

PBGC’s service delivery (OMB Control 

Number 1212–0066; expires August 31, 

2017). This notice informs the public of 

PBGC’s request and solicits public 

comment on the collection of 

information. 

DATES: Comments must be submitted by 

September 27, 2017. 

ADDRESSES: Comments should be sent to 

the Office of Information and Regulatory 

Affairs, Office of Management and 

Budget, Attention: Desk Officer for 

Pension Benefit Guaranty Corporation, 

via electronic mail at OIRA_DOCKET@

omb.eop.gov or by fax to (202) 395– 

6974. 

A copy of the request (including the 

collection of information) will be posted 

at http://www.pbgc.gov/res/lawsandregulations/informationcollectionsunder-omb-review.html. It 

may also be obtained without charge by 

writing to the Disclosure Division of the 

Office of the General Counsel of PBGC 

at the above address, faxing a request to 

202–326–4042, or calling 202–326–4040 

during normal business hours. TTY and 

TDD users may call the Federal relay 

service toll-free at 1 800–877–8339 and 

ask to be connected to 202–326–4040. 

The Disclosure Division will email, fax, 

or mail the request to you, as you 

request. 

FOR FURTHER INFORMATION CONTACT: Jo 

Amato Burns (burns.jo.amato@

pbgc.gov), Regulatory Affairs Division, 

Office of the General Counsel, Pension 

Benefit Guaranty Corporation, 1200 K 

Street NW., Washington, DC 20005– 

4026, 202 326–4400, extension 3072, or 

Deborah Chase Murphy 

(murphy.deborah@pbgc.gov), Assistant 

General Counsel, same address and 

phone number, extension 3451. TTY 

and TDD users may call the Federal 

relay service toll-free at 800–877–8339 

and ask to be connected to 202–326– 

4400. 

SUPPLEMENTARY INFORMATION: 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery 

Abstract: The information collection 

activity will gather qualitative customer 

and stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. By 

qualitative feedback PBGC means 

information that provides useful 

insights on perceptions and opinions, 

but the information requests are not 

statistical surveys that yield quantitative 

results generalizable to the population 

of interest. Collections with such 

objectives require more rigorous designs 

that address: The target population to 

which generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. 

The feedback from this information 

collection will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between 

PBGC and its customers and 

stakeholders. These collections also 

allow feedback to contribute directly to 

the improvement of program 

management. 

The collection of information has 

been approved by OMB under control 

number 1212–0066 through August 31, 

2017. PBGC is requesting that OMB 

extend approval of the information 

collection for another three years 

without change. An agency may not 

conduct or sponsor, and a person is not 

required to respond to, a collection of 

information unless it displays a 

currently valid OMB control number. 

On June 21, 2017 (82 FR 28363), 

PBGC published a notice informing the 

public that it intended to request OMB 

approval and soliciting public comment. 

No comments were received. 

Annually, over the next three years, 

PBGC estimates that it will conduct 

three activities involving about 1,630 

respondents, each of whom will provide 

one response. The number of 

respondents will vary by activity: 40 for 

usability testing, 90 for focus groups 

(nine groups of ten respondents), and 

1,500 for customer satisfaction surveys. 

PBGC estimates the annual burden of 

this collection of information as 635 

hours: 2 hours per response for usability 

testing (total 80 hours); 2 hours per 

response for focus groups (total 180 

hours); and 15 minutes per response for 

customer satisfaction surveys (total 375 

hours). 

Issued in Washington DC by 

Deborah Chase Murphy, 

Assistant General Counsel for Regulatory 

Affairs, Pension Benefit Guaranty 

Corporation. 

[FR Doc. 2017–18207 Filed 8–25–17; 8:45 am] 

BILLING CODE 7709–02–P 

POSTAL SERVICE 

Product Change—Priority Mail 

Negotiated Service Agreement 

AGENCY: Postal ServiceTM. 

ACTION: Notice. 

SUMMARY: The Postal Service gives 

notice of filing a request with the Postal 

Regulatory Commission to add a 

domestic shipping services contract to 

the list of Negotiated Service 

Agreements in the Mail Classification 

Schedule’s Competitive Products List. 

DATES: Date of notice required under 39 

U.S.C. 3642(d)(1): August 28, 2017. 

FOR FURTHER INFORMATION CONTACT: 

Elizabeth A. Reed, 202–268–3179. 

SUPPLEMENTARY INFORMATION: The 

United States Postal Service® hereby 

gives notice that, pursuant to 39 U.S.C. 

3642 and 3632(b)(3), on August 22, 

2017, it filed with the Postal Regulatory 

Commission a Request of the United 

States Postal Service to Add Priority 

Mail Contract 343 to Competitive 

Product List. Documents are available at 

www.prc.gov, Docket Nos. MC2017–178, 

CP2017–279. 

Elizabeth A. Reed, 

Attorney, Corporate and Postal Business Law. 

[FR Doc. 2017–18128 Filed 8–25–17; 8:45 am] 

BILLING CODE 7710–12–P 

POSTAL SERVICE 

Product Change—Priority Mail 

Negotiated Service Agreement 

AGENCY: Postal ServiceTM. 

ACTION: Notice. 

SUMMARY: The Postal Service gives 

notice of filing a request with the Postal 

Regulatory Commission to add a 

domestic shipping services contract to 

the list of Negotiated Service 

Agreements in the Mail Classification 

Schedule’s Competitive Products List. 

DATES: Date of notice required under 39 

U.S.C. 3642(d)(1): August 28, 2017. 

FOR FURTHER INFORMATION CONTACT: 

Elizabeth A. Reed, 202–268–3179. 

SUPPLEMENTARY INFORMATION: The 

United States Postal Service® hereby 


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