### Bureau of Labor Statistics U.S. Bureau of Labor Statistics

Cashiers Summary
                        
            
                                                        
                                                                
                        
            
            
            
                            
                                                
                                                
                                                
                                                
            									
							
				                                                
                                            




            			cashiers imageCashiers process customers' payments.							
						Quick Facts:     Cashiers2023     Median Pay
            						$29,720     per year
										$14.29     per hourTypical Entry-Level Education
                                    No formal educational credentialWork Experience in a Related Occupation
                                    NoneOn-the-job Training
                                    Short-term on-the-job trainingNumber of Jobs, 2022
                                    3,345,800Job Outlook, 2022-32
                                    -10% (Decline)Employment Change, 2022-32
                                    -348,100What Cashiers Do
                                                
                        
                        
Cashiers process payments from customers purchasing goods and services.
            
                        Work Environment
                        
Most cashiers work in retail establishments, such as grocery stores, gasoline stations, and other general merchandise stores.
            
                                                How to Become a Cashier
                                                
                        
Cashiers are trained on the job. There are no formal education requirements to become a cashier.
            
                        Pay
                        																																					    														The median hourly wage for cashiers was $14.29 in May 2023.									                                					
						
            
                        Job Outlook
                        						
												Employment							of cashiers is projected to decline							 10 percent from 2022 to 2032.
						Despite declining  employment, about 577,600 openings for cashiers are projected each year, on average, over the decade.
            			
            			 All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
						State & Area Data
                       Explore resources for employment and wages by state and area for cashiers.
            
            
						
                        Similar Occupations
                        
                                                    Compare the job duties, education, job growth, and pay of cashiers with similar occupations.
            
            
                        More Information, Including Links to O*NET
                        
                                               
                        Learn more about cashiers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.
 What Cashiers Do 
            

			CashiersCashiers process returns and exchanges of merchandise.			
Cashiers process payments from customers purchasing goods and services.
Duties
Cashiers typically do the following:
Greet customers
Scan or register customers’ purchases
Accept payments from customers and give change and receipts
Bag or wrap customers’ purchases
Process returns and exchanges of merchandise
Answer customers’ questions and provide information about store policies
Help customers sign up for store rewards programs or credit cards
Count the money in their register at the beginning and end of each shiftIn some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.
Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.
 Work Environment
			CashiersCashiers spend most of their time on their feet.			

	    
				
	
	
	
	
	
	
	    					 Cashiers held about 3.3 million jobs in 2022. The largest employers of cashiers were as follows:
        Food and beverage retailers
                27%Gasoline stations
                19Restaurants and other eating places
                10Pharmacies and drug retailers
                5The work is often repetitive, and cashiers spend most of their time standing behind counters or checkout stands. Dealing with dissatisfied customers can be stressful.
Work Schedules
Cashiers’ work hours vary by employer. Cashiers often work during weekends and holidays. Some cashiers employed in establishments that operate 24 hours a day, such as gasoline stations, work overnight shifts. Part-time work is common.
Employers may restrict the use of time off from Thanksgiving through early January because that is the busiest time of the year for most retailers.
 How to Become a Cashier

			CashiersCashiers need to have good customer service skills.			
Cashiers are trained on the job. There are no formal education requirements to become a cashier.
Education
Although most jobs for cashiers have no specific education requirements, some employers prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.
Training
Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.
Advancement
Working as a cashier is often a means to advance to other careers in retail. For example, with experience, cashiers may become customer service representatives or retail sales workers.
Important Qualities
***Communication skills.*** Cashiers must pay attention to customers’ questions and explain pricing.
***Customer-service skills.*** Cashiers must be courteous and friendly when helping customers.
***Dexterity.*** Cashiers use their hands to operate registers and scan purchases.
***Near vision.***Cashiers need to see well enough to scan items and process transactions accurately.
***Patience.*** Cashiers must be able to remain calm when interacting with customers.
***Physical stamina.*** Cashiers stand for long periods.
 Pay

			



	
 
                                                     
            
    
                CashiersMedian hourly wages, May 2023Total, all occupations$23.11   Retail sales workers$15.36   Cashiers$14.29Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics
 

	
	



		
	
	
	
The median hourly wage for cashiers was $14.29 in May 2023. 


The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $10.86, and the highest 10 percent earned more than $17.88.





		
	    					 In May 2023, the median hourly wages for cashiers in the top industries in which they worked were as follows:	
        Pharmacies and drug retailers
                $16.40Food and beverage retailers
                14.42Gasoline stations
                13.87Restaurants and other eating places
                13.50Cashiers’ work hours vary by employer. Cashiers often work during weekends and holidays. Some cashiers employed in establishments that operate 24 hours a day, such as gasoline stations, work overnight shifts. Part-time work is common.
Employers may restrict the use of time off from Thanksgiving through early January because that is the busiest time of the year for most retailers.
 Job Outlook

   
        
    
          
        
    
                CashiersPercent change in employment, projected 2022-32Total, all occupations3%  Retail sales workers-5%  Cashiers-10%Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Employment Projections program
            
            
			 
	
	
	

			Employment				of cashiers is projected to decline				 10 percent from 2022 to 2032.
			
			Despite declining  employment, about 577,600 openings for cashiers are projected each year, on average, over the decade.
			
			 All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
			Employment
	
			
Although retail sales are expected to increase over the projections decade, employment of cashiers is expected to decline because of advances in technology, such as the use of self-service checkout stands in retail stores and increasing online sales.
			

                        Employment projections data for     cashiers, 2022-32
                Occupational Title
                        SOC Code
                        Employment, 2022
                        Projected Employment, 2032
                        Change, 2022-32
                        Employment by IndustryPercent
                        NumericSOURCE: U.S. Bureau of Labor Statistics, Employment Projections program**Cashiers**
			41-2011
			3,345,800
			2,997,700
			-10
			-348,100
			Get data
 State & Area Data **Occupational Employment and Wage Statistics (OEWS)** The Occupational Employment and Wage Statistics (OEWS) program produces employment and wage estimates annually for over 800 occupations. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link(s) below go to OES data maps for employment and wages by state and area. Cashiers **Projections Central** Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved. **CareerOneStop** CareerOneStop includes hundreds of occupational profiles with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a salary info tool to search for wages by zip code.
 Similar Occupations This table shows a list of occupations with job duties that are similar to those of cashiers. Occupation
                Job Duties
                ENTRY-LEVEL EDUCATION
                2023     MEDIAN PAY**Customer Service Representatives**
            Customer service representatives interact with customers to handle complaints, process orders, and answer questions.
            High school diploma or equivalent
            $39,680**Retail Sales Workers**
            Retail sales workers help customers find products they want and process customers’ payments.
            No formal educational credential
            $33,900**Tellers**
            Tellers are responsible for accurately processing routine transactions at a bank.
            High school diploma or equivalent
            $37,640**Waiters and Waitresses**
            Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.
            No formal educational credential
            $31,940**Bartenders**
            Bartenders mix drinks and serve them directly to customers or through wait staff.
            No formal educational credential
            $31,510**Food and Beverage Serving and Related Workers**
            Food and beverage serving and related workers take and prepare orders, clear tables, and do other tasks associated with providing food and drink to customers.
            No formal educational credential
            $29,710
 Contacts for More Information
								
The *Handbook* does not have contacts for more information for this occupation.
Occupational Requirements Survey
For a profile highlighting selected BLS data on occupational requirements, see
Cashiers (PDF)
CareerOneStop
For a career video on cashiers, visit
Cashiers

                                                
                                                        
                                                                                                    O*NET
                                        Cashiers
 Suggested citation: Bureau of Labor Statistics, U.S.  Department of Labor, Occupational Outlook Handbook, Cashiers, 
        	 at https://www.bls.gov/ooh/sales/cashiers.htm (visited *May 21, 2024*).
 **Last Modified Date:**
                        Wednesday, April 17, 2024


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