### Bureau of Labor Statistics U.S. Bureau of Labor Statistics

Office and Administrative Support Occupations In these occupations, workers prepare and organize documents, track products, and provide information to the public. Overall employment in office and administrative support occupations is projected to decline from 2022 to 2032. However, about 2.1 million openings are projected each year, on average, in these occupations due to the need to replace workers who leave the occupations permanently. The median annual wage for this group was $44,480 in May 2023, which was lower than the median annual wage for all occupations of $48,060. BLS employment projections, wage, and other data for related occupations not shown in the following table are available on the Data for Occupations Not Covered in Detail page. Information highlighting physical demands, cognitive and mental requirements, and other qualifications for workers in this group are available in a BLS Occupational Requirements Survey (ORS) profile. **Occupation**
                **Job Summary**
                **Entry-Level Education**
                **2022     MEDIAN PAY****Bill and Account Collectors**
            Bill and account collectors try to recover payment on overdue bills.
            High school diploma or equivalent
            $44,250**Bookkeeping, Accounting, and Auditing Clerks**
            Bookkeeping, accounting, and auditing clerks produce financial records for organizations and check financial records for accuracy.
            Some college, no degree
            $47,440**Customer Service Representatives**
            Customer service representatives interact with customers to handle complaints, process orders, and answer questions.
            High school diploma or equivalent
            $39,680**Desktop Publishers**
            Desktop publishers use computer software to design page layouts for items that are printed or published online.
            Associate's degree
            $51,290**Financial Clerks**
            Financial clerks do administrative work, help customers, and carry out transactions that involve money.
            High school diploma or equivalent
            $47,070**General Office Clerks**
            General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.
            High school diploma or equivalent
            $40,480**Information Clerks**
            Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.
            See How to Become One
            $40,540**Material Recording Clerks**
            Material recording clerks track product information in order to keep businesses and supply chains on schedule.
            High school diploma or equivalent
            $44,210**Public Safety Telecommunicators**
            Public safety telecommunicators, including *911 operators*and*fire dispatchers*, answer emergency and nonemergency calls and provide resources to assist those in need.
            High school diploma or equivalent
            $48,890**Postal Service Workers**
            Postal service workers sell postage and related products and collect, sort, and deliver mail.
            No formal educational credential
            $56,510**Receptionists**
            Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.
            High school diploma or equivalent
            $35,840**Secretaries and Administrative Assistants**
            Secretaries and administrative assistants do routine clerical and organizational tasks.
            High school diploma or equivalent
            $46,010**Tellers**
            Tellers are responsible for accurately processing routine transactions at a bank.
            High school diploma or equivalent
            $37,640 **Last Modified Date:**
                        Wednesday, April 17, 2024


**U.S. Bureau of Labor Statistics**
Office of Occupational Statistics and Employment Projections 
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