### Bureau of Labor Statistics U.S. Bureau of Labor Statistics

Administrative Services and Facilities Managers Summary
                        
            
                                                        
                                                                
                        
            
            
            
                            
                                                
                                                
                                                
                                                
            						
							
				                                                
                                            




            			administrative services managers imageAdministrative services managers keep records, distribute supplies, and maintain facilities.							
						Quick Facts:     Administrative Services and Facilities Managers2023     Median Pay
            						$104,900     per year
										$50.44     per hourTypical Entry-Level Education
                                    Bachelor's degreeWork Experience in a Related Occupation
                                    Less than 5 yearsOn-the-job Training
                                    NoneNumber of Jobs, 2022
                                    377,800Job Outlook, 2022-32
                                    5% (Faster than average)Employment Change, 2022-32
                                    19,900What Administrative Services and Facilities Managers Do
                                                
                        
                        
Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.
            
                        Work Environment
                        
Most administrative services and facilities managers work full time, and some work more than 40 hours per week.
            
                                                How to Become an Administrative Services or Facilities Manager
                                                
                        
Although administrative services and facilities managers’ educational requirements vary by organization and the work they do, these workers typically need a bachelor’s degree and related work experience.
            
                        Pay
                        												                            																				    														The median annual wage for administrative services managers was $106,470 in May 2023.									                                														The median annual wage for facilities managers was $102,340 in May 2023.									                                					
						
            
                        Job Outlook
                        						
												Overall employment							of administrative services and facilities managers is projected to grow							 5 percent from 2022 to 2032, faster than the average for all occupations.
						About 31,400 openings for administrative services and facilities managers are projected each year, on average, over the decade.
            			
            			 Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
						State & Area Data
                       Explore resources for employment and wages by state and area for administrative services and facilities managers.
            
            
						
                        Similar Occupations
                        
                                                    Compare the job duties, education, job growth, and pay of administrative services and facilities managers with similar occupations.
            
            
                        More Information, Including Links to O*NET
                        
                                               
                        Learn more about administrative services and facilities managers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.
 What Administrative Services and Facilities Managers Do 
            

			Administrative services managersAdministrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently.			
Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.
Duties
Administrative services and facilities managers typically do the following:
Supervise staff
Set goals and deadlines for their department or facility
Recommend changes to policies or procedures in order to improve operations, such as reassessing supplies or recordkeeping
Monitor facilities to make sure that they remain safe, secure, and well maintained
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
Make sure that facilities meet environmental, health, and security standards and comply with regulationsAdministrative services managers oversee one or more office support services for an organization. In a large organization, these workers may specialize in an area such as recordkeeping or mail distribution. In a small organization, they may direct all support services and may be called the *business office manager*.
Specific tasks for administrative services managers may vary. For example, these workers might be responsible for ensuring that an organization has the supplies and services it needs. Other tasks might include examining energy consumption patterns, technology use, and office equipment and planning for future upgrades.
*Records and information managers* develop, monitor, and manage an organization’s records. They provide information to chief executives and ensure that employees follow records and information management guidelines. They may direct the operations of onsite or offsite records facilities. These managers also work closely with an organization’s attorneys and its technology and business operations staff. Records and information managers do not handle medical records, which are administered by medical and health services managers.
Facilities managers oversee buildings, grounds, equipment, and supplies. Their responsibilities cover several categories, including operations, maintenance, and planning and managing projects. For example, facilities managers may oversee renovation projects to improve efficiency or to meet regulations and environmental, health, and security standards. In addition, they continually monitor facilities to ensure that the premises are safe, secure, and well maintained.
Facilities managers also direct staff, including grounds maintenance workers, janitors and building cleaners, and general maintenance and repair workers.
 Work Environment
			Administrative services managersAdministrative services managers spend much of their day in an office.			

	    
				
	
	
	
	
	
	
	    					 Administrative services managers held about 250,800 jobs in 2022. The largest employers of administrative services managers were as follows:
        Professional, scientific, and technical services
                14%Healthcare and social assistance
                12Educational services; state, local, and private
                12Finance and insurance
                9Local government, excluding education and hospitals
                8Facilities managers held about 127,000 jobs in 2022. The largest employers of facilities managers were as follows:
        Educational services; state, local, and private
                13%Manufacturing
                11Healthcare and social assistance
                10Local government, excluding education and hospitals
                7Administrative and support and waste management and remediation services
                7Administrative services and facilities managers spend much of their day in an office. They may observe workers throughout the building, go outdoors to supervise groundskeeping activities, or visit other facilities they direct.
Work Schedules
Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.
 How to Become an Administrative Services or Facilities Manager

			Administrative services managersIn managing workers and coordinating administrative duties, administrative services managers must show leadership ability.			
Educational requirements for administrative services and facilities managers vary by organization and the work they do. But these workers typically need a bachelor’s degree and related work experience.
Education
Administrative services and facilities managers typically need a bachelor’s degree, often in business or a related field. However, some people enter the occupation with a high school diploma.
Work Experience
Administrative services and facilities managers must have related work experience that reflects managerial and leadership abilities. Facilities managers should have experience in business operations, project management, and building maintenance, such as from having worked as a general maintenance and repair worker or a cost estimator. Records and information managers should have administrative or business operations experience involving recordkeeping. Records and information managers in the legal field often must have experience as a paralegal or legal assistant.
Licenses, Certifications, and Registrations
Although it is not required, professional certification may give candidates an advantage when applying for jobs.
Several professional associations for administrative services and facilities managers offer certifications. Some associations, including the International Facility Management Association (IFMA), offer certification that specializes in facility management. Others offering certification include the Institute of Certified Records Managers (ICRM), for records and information managers, and the ARMA International for those specializing in information governance.
Important Qualities
***Analytical skills.*** Administrative services and facilities managers must be able to review an organization’s procedures for ways to improve efficiency.
***Communication skills.*** Administrative services and facilities managers often work with others. They must be able to convey ideas clearly, both orally and in writing.
***Detail oriented.*** Administrative services and facilities managers must pay attention to details across a range of tasks, such as ensuring that the organization complies with building codes and managing the process of buying equipment.
***Leadership skills.*** In directing workers and coordinating organizational duties, administrative services and facilities managers must be able to motivate employees and handle problems that arise.
 Pay

			



	
 
                                                     
            
    
                        Administrative Services and Facilities ManagersMedian annual wages, May 2023Operations specialties managers$136,170  Administrative services managers$106,470  Administrative services and facilities managers$104,900  Facilities managers$102,340  Total, all occupations$48,060Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics
 

	
	



		
	
	
	
The median annual wage for administrative services managers was $106,470 in May 2023. 


The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $62,470, and the highest 10 percent earned more than $188,820.The median annual wage for facilities managers was $102,340 in May 2023. 


The lowest 10 percent earned less than $60,840, and the highest 10 percent earned more than $169,020.





		
	    					 In May 2023, the median annual wages for administrative services managers in the top industries in which they worked were as follows:	
        Finance and insurance
                $123,850Professional, scientific, and technical services
                121,730Local government, excluding education and hospitals
                110,510Educational services; state, local, and private
                103,610Healthcare and social assistance
                96,080In May 2023, the median annual wages for facilities managers in the top industries in which they worked were as follows:	
        Manufacturing
                $123,600Local government, excluding education and hospitals
                103,620Educational services; state, local, and private
                98,800Administrative and support and waste management and remediation services
                96,330Healthcare and social assistance
                95,570Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.
 Job Outlook

   
        
    
          
        
    
                       Administrative Services and Facilities ManagersPercent change in employment, projected 2022-32Operations specialties managers11%  Administrative services managers6%  Administrative services and facilities managers5%  Facilities managers5%  Total, all occupations3%Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Employment Projections program
            
            
			 
	
	
	

			Overall employment				of administrative services and facilities managers is projected to grow				 5 percent from 2022 to 2032, faster than the average for all occupations.
			
			About 31,400 openings for administrative services and facilities managers are projected each year, on average, over the decade.
			
			 Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
			Employment
	
			
A continuing focus on the environmental impact and energy efficiency of buildings will keep facilities managers in demand. Improving energy efficiency can reduce costs and often is required by regulation. For example, building codes typically ensure that buildings meet environmental standards. Facilities managers will be needed to oversee these improvements in a wide range of areas, from heating and air-conditioning systems to roofing. In addition, facilities managers will be needed to plan for natural disasters, ensuring that any damage to a building will be minimal and that the organization can get back to work quickly.
Demand for administrative services managers is expected to be particularly strong for those working in records and information management. As cloud computing continues to expand, these workers will have a critical role in helping organizations develop new records and information management practices and in maintaining data security.
			

                        Employment projections data for     administrative services and facilities managers, 2022-32
                Occupational Title
                        SOC Code
                        Employment, 2022
                        Projected Employment, 2032
                        Change, 2022-32
                        Employment by IndustryPercent
                        NumericSOURCE: U.S. Bureau of Labor Statistics, Employment Projections program**Administrative services and facilities managers**
			11-3010
			377,800
			397,700
			5
			19,900
			Get data**Administrative services managers**
			11-3012
			250,800
			264,900
			6
			14,000
			Get data**Facilities managers**
			11-3013
			127,000
			132,800
			5
			5,800
			Get data
 State & Area Data **Occupational Employment and Wage Statistics (OEWS)** The Occupational Employment and Wage Statistics (OEWS) program produces employment and wage estimates annually for over 800 occupations. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link(s) below go to OES data maps for employment and wages by state and area. Administrative services managers
					Facilities managers **Projections Central** Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved. **CareerOneStop** CareerOneStop includes hundreds of occupational profiles with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a salary info tool to search for wages by zip code.
 Similar Occupations This table shows a list of occupations with job duties that are similar to those of administrative services and facilities managers. Occupation
                Job Duties
                ENTRY-LEVEL EDUCATION
                2023     MEDIAN PAY**Compensation and Benefits Managers**
            Compensation and benefits managers plan, develop, and oversee programs to pay employees.
            Bachelor's degree
            $136,380**Cost Estimators**
            Cost estimators collect and analyze data in order to assess the time, money, materials, and labor required to make a product or provide a service.
            Bachelor's degree
            $74,740**Human Resources Managers**
            Human resources managers plan, coordinate, and direct the administrative functions of an organization.
            Bachelor's degree
            $136,350**Management Analysts**
            Management analysts recommend ways to improve an organization’s efficiency.
            Bachelor's degree
            $99,410**Meeting, Convention, and Event Planners**
            Meeting, convention, and event planners arrange all aspects of events and professional gatherings.
            Bachelor's degree
            $56,920**Postsecondary Education Administrators**
            Postsecondary education administrators oversee student services, academics, and faculty research at colleges and universities.
            Master's degree
            $102,610**Property, Real Estate, and Community Association Managers**
            Property, real estate, and community association managers oversee many aspects of residential, commercial, or industrial properties.
            High school diploma or equivalent
            $62,850**Purchasing Managers, Buyers, and Purchasing Agents**
            Buyers and purchasing agents buy products and services for organizations. Purchasing managers oversee the work of buyers and purchasing agents.
            Bachelor's degree
            $77,180**Top Executives**
            Top executives plan strategies and policies to ensure that an organization meets its goals.
            Bachelor's degree
            $103,840
 Contacts for More Information
								
For more information about facilities management and related certifications, visit
International Facility Management Association
For more information about records and information management and related certifications, visit
ARMA International
Institute of Certified Records Managers

                                                
                                                        
                                                                                                    O*NET
                                        Administrative Services ManagersFacilities ManagersSecurity Managers
 Suggested citation: Bureau of Labor Statistics, U.S.  Department of Labor, Occupational Outlook Handbook, Administrative Services and Facilities Managers, 
        	 at https://www.bls.gov/ooh/management/administrative-services-managers.htm (visited *May 21, 2024*).
 **Last Modified Date:**
                        Wednesday, April 17, 2024


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