### Bureau of Labor Statistics U.S. Bureau of Labor Statistics

Social and Community Service Managers Summary
                        
            
                                                        
                                                                
                        
            
            
            
                            
                                                
                                                
                                                
                                                
            						
							
				                                                
                                            




            			social and community service managers imageSocial and community service managers suggest and implement improvements to programs and services.							
						Quick Facts:     Social and Community Service Managers2023     Median Pay
            						$77,030     per year
										$37.03     per hourTypical Entry-Level Education
                                    Bachelor's degreeWork Experience in a Related Occupation
                                    Less than 5 yearsOn-the-job Training
                                    NoneNumber of Jobs, 2022
                                    178,400Job Outlook, 2022-32
                                    9% (Much faster than average)Employment Change, 2022-32
                                    16,200What Social and Community Service Managers Do
                                                
                        
                        
Social and community service managers coordinate and supervise programs and organizations that support public well-being.
            
                        Work Environment
                        
Social and community service managers work for nonprofit organizations, for-profit social service companies, and government agencies. Most work full time.
            
                                                How to Become a Social and Community Service Manager
                                                
                        
Social and community service managers typically need at least a bachelor’s degree and work experience.
            
                        Pay
                        												                            																				    														The median annual wage for social and community service managers was $77,030 in May 2023.									                                					
						
            
                        Job Outlook
                        						
												Employment							of social and community service managers is projected to grow							 9 percent from 2022 to 2032, much faster than the average for all occupations.
						About 16,000 openings for social and community service managers are projected each year, on average, over the decade.
            			
            			 Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
						State & Area Data
                       Explore resources for employment and wages by state and area for social and community service managers.
            
            
						
                        Similar Occupations
                        
                                                    Compare the job duties, education, job growth, and pay of social and community service managers with similar occupations.
            
            
                        More Information, Including Links to O*NET
                        
                                               
                        Learn more about social and community service managers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.
 What Social and Community Service Managers Do 
            

			Social and community service managersSocial and community service managers meet with community members and funding providers to discuss their programs.			
Social and community service managers coordinate and supervise programs and organizations that support public well-being. They direct workers who provide these services to the public.
Duties
Social and community service managers typically do the following:
Work with community members and other stakeholders to identify necessary programs and services
Oversee administrative aspects of programs to meet the objectives of the stakeholders
Analyze data to determine the effectiveness of programs
Suggest and implement improvements to programs and services
Plan and manage outreach activities for increased awareness of programs
Write proposals for social services fundingSocial and community service managers work for a variety of organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Others focus on helping people with particular challenges, such as substance abuse, mental health needs, and chronic hunger.
A routine part of social and community service managers’ job is to show that their programs and services are effective. They collect statistics and other information to evaluate the impact their programs have on the community or their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify opportunities to improve their programs, such as providing mentorship and assessments for their staff.
Although the specific job duties of social and community service managers may vary with the size of the organization, most managers recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients. Additionally, they may perform some of the services of the workers they oversee.
In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.
In small organizations, social and community managers often have many roles. They represent their organization through public speaking engagements or in communitywide committees; oversee programs and execute their implementations; spend time on administrative tasks, such as managing budgets; and help with raising funds and meeting with potential donors.
 Work Environment
			social and community service managers imageSocial and community service managers work in a variety of settings, including offices, clinics, hospitals, and shelters.			

	    
				
	
	
	
	
	
	
	    					 Social and community service managers held about 178,400 jobs in 2022. The largest employers of social and community service managers were as follows:
        Individual and family services
                27%Nursing and residential care facilities
                12Local government, excluding education and hospitals
                10Religious, grantmaking, civic, professional, and similar organizations
                10Community and vocational rehabilitation services
                9Social and community service managers work for nonprofit organizations, for-profit social service companies, and government agencies. They also work in a variety of settings, including offices, clinics, hospitals, and shelters.
Work Schedules
Most social and community service managers work full time. Some work more than 40 hours per week.
 How to Become a Social and Community Service Manager

			Social and community service managersSocial and community service managers typically need at least a bachelor's degree and work experience in a related occupation.			
Social and community service managers typically need at least a bachelor’s degree and work experience. However, some positions also require a master’s degree.
Education
Social and community service managers typically need a bachelor's degree in social work or a related public policy and social services field. However, some positions also require a master’s degree.
Work Experience
Workers usually need experience in order to become a social and community service manager, and it is essential for those with a bachelor’s degree. Candidates can get this experience by working as a social worker, substance abuse counselor, or in a similar occupation.
Important Qualities
***Analytical skills.*** Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and assess current programs as well as determine new initiatives.
***Communication skills.*** Social and community service managers must be able to speak and write clearly. Public speaking experience is also helpful because these managers often participate in community outreach.
***Managerial skills.*** Social and community service managers spend much of their time administering budgets and responding to a variety of issues.
***Problem-solving skills.*** Social and community service managers must be able to address client, staff, and agency-related issues.
***Time-management skills.*** Social and community service managers must prioritize and handle numerous tasks, often in a short timeframe.
 Pay

			



	
 
                                                     
            
    
                Social and Community Service ManagersMedian annual wages, May 2023Other management occupations$102,510  Social and community service managers$77,030  Total, all occupations$48,060Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics
 

	
	



		
	
	
	
The median annual wage for social and community service managers was $77,030 in May 2023. 


The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $48,880, and the highest 10 percent earned more than $127,550.





		
	    					 In May 2023, the median annual wages for social and community service managers in the top industries in which they worked were as follows:	
        Local government, excluding education and hospitals
                $98,530Religious, grantmaking, civic, professional, and similar organizations
                76,180Individual and family services
                72,740Community and vocational rehabilitation services
                69,980Nursing and residential care facilities
                66,770Most social and community service managers work full time. Some work more than 40 hours per week.
 Job Outlook

   
        
    
          
        
    
                Social and Community Service ManagersPercent change in employment, projected 2022-32Social and community service managers9%  Other management occupations5%  Total, all occupations3%Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Employment Projections program
            
            
			 
	
	
	

			Employment				of social and community service managers is projected to grow				 9 percent from 2022 to 2032, much faster than the average for all occupations.
			
			About 16,000 openings for social and community service managers are projected each year, on average, over the decade.
			
			 Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
			Employment
	
			
Much of the job growth in this occupation is the result of a population increasing its number of older adults. This age group has a greater need for social services, such as adult daycare, creating demand for social and community service managers.
In addition, employment growth is projected as people continue to seek treatment for their addictions and as people with substance abuse disorders are increasingly being directed to treatment programs rather than sent to jail. As a result, managers who direct treatment programs will be needed.
			

                        Employment projections data for     social and community service managers, 2022-32
                Occupational Title
                        SOC Code
                        Employment, 2022
                        Projected Employment, 2032
                        Change, 2022-32
                        Employment by IndustryPercent
                        NumericSOURCE: U.S. Bureau of Labor Statistics, Employment Projections program**Social and community service managers**
			11-9151
			178,400
			194,600
			9
			16,200
			Get data
 State & Area Data **Occupational Employment and Wage Statistics (OEWS)** The Occupational Employment and Wage Statistics (OEWS) program produces employment and wage estimates annually for over 800 occupations. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link(s) below go to OES data maps for employment and wages by state and area. Social and community service managers **Projections Central** Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved. **CareerOneStop** CareerOneStop includes hundreds of occupational profiles with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a salary info tool to search for wages by zip code.
 Similar Occupations This table shows a list of occupations with job duties that are similar to those of social and community service managers. Occupation
                Job Duties
                ENTRY-LEVEL EDUCATION
                2023     MEDIAN PAY**Health Education Specialists**
            Health education specialists develop programs to teach people about conditions affecting well-being.
            Bachelor's degree
            $62,860**Marriage and Family Therapists**
            Marriage and family therapists diagnose and treat cognitive, behavioral, or similar disorders in the context of couples and other relationships.
            Master's degree
            $58,510**Probation Officers and Correctional Treatment Specialists**
            Probation officers and correctional treatment specialists assist in rehabilitating law offenders in custody or on probation or parole.
            Bachelor's degree
            $61,800**Rehabilitation Counselors**
            Rehabilitation counselors help people with physical, mental, developmental, or emotional disabilities live independently.
            Master's degree
            $44,040**School and Career Counselors and Advisors**
            School counselors help students develop academic and social skills. Career counselors and advisors help people choose a path to employment.
            Master's degree
            $61,710**Social and Human Service Assistants**
            Social and human service assistants provide client services in a variety of fields, such as psychology, rehabilitation, and social work.
            High school diploma or equivalent
            $41,410**Social Workers**
            Social workers help people prevent and cope with problems in their everyday lives.
            See How to Become One
            $58,380**Substance Abuse, Behavioral Disorder, and Mental Health Counselors**
            Substance abuse, behavioral disorder, and mental health counselors advise people on a range of issues, such as those relating to alcoholism, addictions, or depression.
            Bachelor's degree
            $53,710**Medical and Health Services Managers**
            Medical and health services managers plan, direct, and coordinate the business activities of healthcare providers.
            Bachelor's degree
            $110,680
 Contacts for More Information
								
For more information about social and community service managers, visit
The Network for Social Work Management
Council on Social Work Education
National Association of Social Workers
CareerOneStop
For a career video on social and community service managers, visit
Social and Community Service Managers

                                                
                                                        
                                                                                                    O*NET
                                        Social and Community Service Managers
 Suggested citation: Bureau of Labor Statistics, U.S.  Department of Labor, Occupational Outlook Handbook, Social and Community Service Managers, 
        	 at https://www.bls.gov/ooh/management/social-and-community-service-managers.htm (visited *May 21, 2024*).
 **Last Modified Date:**
                        Wednesday, April 17, 2024


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