SANTANDER HOLDINGS USA, INC.                       Fixed Income Investor Presentation                                    Third Quarter 2020                                         November 9, 2020
 DISCLAIMER This presentation of Santander Holdings USA, Inc. (“SHUSA”) contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 regarding the financial condition, results of operations, business plans and future performance of SHUSA. Words such as “may,” “could,” “should,” “will,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “goal” or similar expressions are intended to indicate forward-looking statements. In this presentation, we may sometimes refer to certain non-GAAP figures or financial ratios to help illustrate certain concepts. These ratios, each of which is defined in this document, if utilized, may include Pre- Tax Pre- Provision Income, the Tangible Common Equity to Tangible Assets Ratio, and the Texas Ratio. This information supplements our results as reported in accordance with GAAP and should not be viewed  in isolation from, or as a substitute for, our GAAP results. We believe that this additional information and the reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the impact of these items on our results for the periods presented due to the extent to which the items are indicative of our ongoing operations. Where applicable, we provide GAAP reconciliations for such additional information. The enhanced prudential standards mandated by Section 165 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "DFA") (the “Final Rule") were enacted by the Board of Governors of the Federal Reserve System (the "Federal Reserve") to strengthen regulatory oversight of foreign banking organizations ("FBOs"). Under the Final Rule, FBOs with over $50 billion of U.S. Non-branch assets, including Santander, were required to consolidate U.S. subsidiary activities under an intermediate holding company (“IHC”). Due to its U.S. non-branch total consolidated asset size, Santander is subject to the Final Rule. As a result of this rule, Santander transferred substantially all of its equity interests in U.S. bank and non-bank subsidiaries previously outside the Company  to the Company, which became an IHC effective July 1, 2016. These subsidiaries included Santander Bancorp (“SBC”), Banco Santander International (“BSI”), Santander Investment Securities, Inc. (“SIS”), Santander Securities LLC (“SSLLC”), as well as several other subsidiaries. On July 1, 2017, an additional Santander subsidiary, SFS, a finance company located in Puerto Rico, was transferred to the Company.  Additionally, effective July 2, 2018, Santander transferred Santander Asset Management, LLC to the IHC. Although SHUSA  believes that the expectations reflected in these forward-looking statements are reasonable as of the date on which the statements are made, these statements are not guarantees of future performance and involve risks and uncertainties based on various factors and assumptions, many of which are beyond SHUSA’s control. Among the factors that could cause SHUSA’s financial performance to differ materially from that suggested by forward-looking statements are: (1) the adverse impact of a novel strain of coronavirus (“COVID-19”) on our business, financial condition, liquidity and results of operations; (2) the effects of regulation, actions and/or policies of the Federal Reserve, the Federal Deposit Insurance Corporation (the "FDIC"), the Office of the Comptroller of the Currency (the “OCC”) and the Consumer Financial Protection Bureau (the “CFPB”), and other changes in monetary and fiscal policies and regulations, including policies that affect market interest rates and money supply, actions related to COVID-19  as well as in the impact of changes in and interpretations of generally accepted accounting principles in the United States of America ("GAAP"), including adoption of the Financial Accounting Standards Board’s current expected credit losses credit reserving framework, the failure to adhere to which could subject SHUSA and/or its subsidiaries to formal or informal regulatory compliance and enforcement actions and result in fines, penalties, restitution and other costs and expenses, changes in our business practices, and reputational harm; (3) SHUSA’s ability to manage credit risk that may increase to the extent our loans are concentrated by loan type, industry segment, borrower type or location of the borrower of collateral; (4) the extent of recessionary conditions in the U.S. related to COVID-19 and the strength of the U.S. economy in general and regional and local economies in which SHUSA conducts operations in particular, which may affect, among other things, the level of non-performing assets, charge-offs, and provisions for credit losses; (5) acts of God, including pandemics and other significant public health emergencies, and other natural or man-made disasters and SHUSA’s ability to deal with disruptions caused by such acts, emergencies, and disasters; (6) inflation, interest rate, market and monetary fluctuations, including effects from the pending discontinuation of the London Interbank Offered Rate as an interest rate benchmark, may, among other things, reduce net interest margins, and impact funding sources and the ability to originate and distribute financial products in the primary and secondary markets; (7) the pursuit of protectionist trade or other related policies, including tariffs by the U.S., its global trading partners, and/or other countries, and/or trade disputes generally; (8) the ability of certain European  member  countries to continue to service their debt and the risk that a weakened European economy could negatively affect U.S.-based financial institutions, counterparties with which SHUSA does business, as well as the stability of global financial markets, including economic instability and recessionary conditions in Europe and the eventual exit of the United Kingdom from the European Union; (9) adverse movements  and  volatility in debt and equity capital markets and adverse changes in the securities markets, including those related to the financial condition of significant issuers in SHUSA’s investment portfolio; (10) SHUSA's ability to grow revenue, manage expenses, attract and retain highly-skilled people and raise capital necessary to achieve its business goals and comply with regulatory requirements; (11) SHUSA’s ability to effectively manage its capital and liquidity, including approval of its capital plans by its regulators and its subsidiaries’ ability to pay dividends to it; (12) changes in credit ratings assigned to SHUSA or its subsidiaries that could change the cost of funding or limit our access to capital markets; (13) the ability to manage risks inherent in our businesses, including through effective use of systems and controls, insurance, derivatives and capital management; (14) SHUSA’s ability to timely develop competitive new products and services in a changing environment that are responsive to the needs of SHUSA's customers and are profitable to SHUSA, the success of our marketing efforts to customers, and the potential for new products and services to impose additional unexpected costs, losses or other liabilities not anticipated at their initiation, and expose SHUSA to increased operational risk; (15) competitors of SHUSA may have greater financial resources or lower costs, or be subject to different regulatory requirements than SHUSA, may innovate more effectively, or may develop products and technology that enable those competitors to compete more successfully than SHUSA and cause SHUSA to lose business or market share; (16) Santander Consumer USA Inc.’s (“SC’s”) agreement with Fiat Chrysler Automobiles US LLC (“FCA”) may not result in currently anticipated levels of growth and is subject to performance conditions that could result in termination of the agreement; (17) consumers and small businesses may decide not to use banks for their financial transactions, which could impact our net income; (18) changes in customer spending, investment or savings behavior; (19) loss of customer deposits that could increase our funding costs; (20) the ability of SHUSA and its third-party vendors to convert, maintain and upgrade, as necessary, SHUSA’s data processing and other information technology (“IT”) infrastructure on a timely and acceptable basis, within projected cost estimates and without significant disruption to our business; (21) SHUSA’s ability to control operational risks, data security breach risks and outsourcing risks, and the possibility of errors in quantitative models and software SHUSA uses to manage  its business, including as a result of cyber-attacks, technological failure, human error, fraud or malice, and the possibility that SHUSA’s controls will prove insufficient, fail or be circumvented; (22) changes  to tax laws and regulations and the outcome of ongoing tax audits by federal, state and local income tax authorities that may require SHUSA to pay additional taxes or recover fewer overpayments compared  to what has been accrued or paid as of period-end; (23) the costs and effects of regulatory or judicial actions or proceedings, including possible business restrictions resulting from such actions or proceedings; and (24) adverse publicity and negative public opinion, whether specific to SHUSA or regarding other industry participants or industry-wide factors, or other reputational harm; and (25) acts of terrorism or domestic or foreign military conflicts; and (26) the other factors that are described in Part I, Item IA – Risk Factors of SHUSA’s 2019 Annual Report on Form 10-K. Because this information is intended only to assist investors, it does not constitute investment advice or an offer to invest, and in making this presentation available, SHUSA gives no advice and makes no recommendation to buy, sell, or otherwise deal in shares or other securities of Banco Santander, S.A. (“Santander”), SHUSA, Santander Bank, N.A. (“Santander Bank” or “SBNA”), SC or any other securities or investments. It is not our intention to state, indicate, or imply in any manner that current or past results are indicative of future results or expectations. As with all investments, there are associated risks, and you could lose money investing. Prior to making any investment, a prospective investor should consult with its own investment, accounting, legal, and tax advisers to evaluate independently the risks, consequences, and suitability of that investment. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom.  2
 SANTANDER GROUP  Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization.     The United States is a core market for the Santander Group, contributing 9% to                         9M 2020 underlying attributable profit      9M 2020 Loans & Advances to Customers1       Contribution to 9M 2020 Underlying attributable profit2                                                                      Spain, 9%                                                                            Europe                                                 Brazil, 30%                                                                              SCF, 15%                                                             €3.7B                                            South          Underlying                                            America                                                         Attributable         UK, 6%                                                             Profit                                              Chile, 5%                                                                             Portugal, 5%                                               Argentina, 3%                                                                            Poland, 3%                                                                          Other Europe, 1%                                              Other South Am., 3%                                                           Mexico, 11% USA, 9%                                                            North America  3 1 Loans and advances to customers excluding reverse repos   2 As a % of operating areas. Excluding Corporate Center and Santander Global Platform
 SANTANDER HOLDINGS USA, INC.    SHUSA is an intermediate holding company (“IHC”) for Santander US entities and issues under   the ticker symbol “SANUSA”                            SHUSA Highlights            7 major locations                    $146B in assets            16,900 employees                     5M customers                                                   Santander                                                    SHUSA                                             100% Ownership        SBNA –   Retail Bank                  SC –  Auto Finance                  BSI –  Private Banking                 SIS –  Broker Dealer         100% Ownership                        80% Ownership*                       100% Ownership                        100% Ownership           $85B Assets                           $49B Assets                           $7B Assets                            $3B Assets     Products include:                    •   Preferred auto finance             •  Private wealth                     Investment banking     •  Commercial and                        provider to FCA                       management for HNW                 services include:       industrial (“C&I”)                •   Leading auto loan and                 and UHNW clients                   •  Global markets    •  Multi-family                          lease originator and                                                     •  Global transaction     •  Residential mortgage                  servicer                                                                    banking    •  Auto and dealer                   •   #1 auto asset-backed                                                     •  Global debt financing       floorplan financing                   securities (“ABS”)                                                       •  Corporate finance                                              issuer in 2019  4    *  As of September 30, 2020
 SANTANDER BANK   SBNA   is a regional  Northeast  retail consumer   bank  with a stable  deposit  base                     SBNA Highlights         579 branches         10,000 employees         2.1 million customers                     Other Loans, 1%               Goodwill, 2%       Home Equity, 5%               C&I and Other                                       Commercial,    Other Assets, 6%                     22%    Auto Loans    SBNA, 9%                      $85B                             ►  Improve customer experience and loyalty across segments                                                       ►  Improve  margins through focus on integration of U.S.   CRE, 9%          Assets                                operations                                                       ►  Leverage  strong deposit base to support lending in                                                          commercial real estate (“CRE”), corporate and investment      Cash, 8%                                            banking (“CIB”) businesses as well as auto partnerships                                         Investments, 20%                                                       ►  Manage   the COVID-19   crisis to support customers,              Residential, 8% Multi-family, 10%           employees and communities  5
 SANTANDER CONSUMER USA  SC is a large and established, nationwide auto finance provider across the full credit spectrum with  demonstrated success through credit cycles                      SC Highlights         9 servicing centers        1.1M loans/leases         5,000 employees            3.1M customers     Indirect Auto and OEM                               Direct Auto      Relationships                                                      ►   $63 billion in managed assets (includes $34B of loans, $17B of                                                          leases and $12B of assets serviced for others)                                                      ►   Preferred auto finance provider for FCA providing loans, leases,                                                          dealer floorplan                               Digital Auto                                                      ►   Leading auto ABS issuer in 2019   6
 EARNINGS HIGHLIGHTS      Q3 results reflect unique environment with low losses and strong auto                  recoveries; liquidity, reserves and capital remain strong       Deposits &            ►  Santander Bank deposits of $64.4B, up 17% YoY in-line with balance sheet growth                            ►  SC total auto originations of $8.4B, including $1.1B in loans generated through Santander Bank     Auto Volume                            ►  SC’s penetration rate with FCA 36% YTD, up from 35% YTD 2019                             ►  Santander Bank non-performing loans plus loans 30+ days past due (“DPD”) (“NPLs”) ratio of 0.33%                               down 17bps YoY         Credit                             ►  SC net charge-off ratio of 0.6%, down 750bps YoY and a 91% recovery rate in Q3     Performance                            ►  SC – 86%  of unique accounts that received deferrals have had those deferrals expire and 80% of these                               accounts remain <30 days past due    Balance Sheet            ►  Completed the sale of Santander BanCorp (“SBC”) for a total net gain after tax of $50M, balance sheet                               decreased 4% QoQ due to the sale      & Liquidity                            ►  ABS market demand at recent highs, issued $3.3B in new ABS                              ►  $312M of incremental reserves due to portfolio growth, allowance ratio of 8.1% up 30 bps QoQ     Reserves &             ►  SHUSA’s ownership of SC increased to 80% providing certain tax consolidation and capital benefits        Capital             ►  CET1 ratio of 15.4%                            ►  Capital and reserves combine for strong loss absorbing capacity to manage through the pandemic   7
 CAPITAL PLAN UPDATE  ►Based  on the June 2020 Dodd-Frank Act Stress Test (“DFAST”) results, SHUSA’s minimum capital  ratios ranked in the top quartile among participating banks.  ►During Q3, SHUSA requested and received approval for certain exceptions to the Federal Reserve’s  interim policy related to DFAST and Comprehensive Capital Analysis and Review.     ►With  this exception, SC paid a dividend of $0.22 per share of common stock and continued to       repurchase its shares increasing SHUSA’s ownership in SC to more than 80%, providing certain       tax consolidation and capital benefits.  ►On  September 30, 2020, the Federal Reserve extended to the fourth quarter its interim policy  applicable to all CCAR banks prohibiting share repurchases and limiting dividends to average trailing  net income.  ►Although SC’s standalone income is sufficient to support a dividend, it is consolidated into SHUSA’s  capital plan and therefore is subject to the Federal Reserve’s interim policy that utilizes SHUSA’s  average trailing income to determine the cap on common stock dividends. SC does not currently expect  to declare or pay a dividend in the fourth quarter of 2020.  8
 ALLOWANCE FOR CREDIT LOSSES (“ACL”)     Allowance Ratios                          September 30, 2020        June 30, 2020       December 31, 2019   (Dollars in Millions)                          (Unaudited)            (Unaudited)             (Audited)    Total loans held for investment (“LHFI”)       $92,777                 $91,294                $92,705     Total ACL1,2                                    $7,548                 $7,236                 $3,738    Total Allowance Ratio                            8.1%                   7.8%                   4.0%    ►As   of the end of Q3 2020, total allowance increased $312M compared  to Q2 2020, driven by portfolio growth.  ►Allowance   is ~88%  of DFAST  losses under the severely adverse scenario (June 2020 results)    9  1 Includes ACL for unfunded commitments
 SHUSA QUARTERLY PROFITABILITY  Q3   results     driven     by   strong      credit    performance,          the    tax  consolidation          benefit     from     increased       SC  ownership        (~$300M)       and    gains     related     to  the   sale   of  Santander        BanCorp        (~$50M      after    tax)*                  NET INTEREST         INCOME ($M)                                               PRE-TAX PRE-PROVISION INCOME                     ($M)      $1,619       $1,599       $1,586                     1,621                                                                                   $1,228                                              1,539                                          $987                      $1,030                                                                                                           $821                                                                                                                                     $743                                                                                              3Q19          4Q19          1Q20         2Q20          3Q20        3Q19         4Q19         1Q20         2Q20         3Q20                                                                                                                                   $(1,105)                     PRE-TAX INCOME            ($M)                                                           NET INCOME1,2         ($M)                                                               $822                                                                                $875        $383                     $213                                                                                            $270         $126                                  $(156)        $(234)                                                                $(123)        $(180)      3Q19          4Q19          1Q20         2Q20          3Q20                         3Q19          4Q19         1Q20          2Q20          3Q20                                                                                                                                    $(1,896)                                             $(2,082)  10   1  Net income includes noncontrolling interest (“NCI”).      2  See page 22 for the consolidating income statement.     Non-GAAP measure, excludes goodwill impairment      *  See slide 27 for further details
 NIM AND INTEREST RATE RISK (IRR) SENSITIVITY   SHUSA’s asset-sensitive position has decreased since Q1 2019                       NET    INTEREST MARGIN                                                        SHUSA INTEREST RATE RISK                                                                                           (Change in annual net interest income for parallel rate movements)  SC                                                                                   Up 100bps      10.0%                                                        9.9%                      9.5%                                                                                                            1.9%          1.9%                                     9.2%                                                 1.8%                                                                                                                       1.5%                                                    8.4%                                                 1.3%  SHUSA                                                                                                                       0.0%      5.6%                      5.4%           5.3%                          5.3%                                                    4.9%                                  3Q19           4Q19          1Q20          2Q20           3Q20 SBNA                                                                                                                                     -0.7%      3.0%            2.8%                                                            Down 100bps                                     2.7%           2.5%           2.7%                                 -1.1%                                       -1.1%                                                                                           -1.9%        3Q19           4Q19            1Q20           2Q20           3Q20   11
 BALANCE SHEET OVERVIEW                                         1   SHUSA’s        balance      sheet      QoQ     decrease       driven     by   sale   of  Santander         BanCorp        (“SBC”)                                                                                                            CDs, 3%    Credit facilities, 2%                               CRE, 5%                                                                                                  Savings, 3%              Multi-family, 6%                                                      FHLB borrowings, 2%                                                                                                                                              Money market,                                                                                                                                                   22%                                                               Auto Loans, 28%           Cash, 6%                                                                Other liabilities, 5%                                                                                     Interest-                                                                                    bearing    Goodwill &                                                                     demand , 7% Other Assets,2                                                                                                  $125B       7%                                  $146B                                                                       Liabilities                                                                                     Other   Residential &                                                                   borrowings,   Home Equity,                    Assets                                             10%                           $21B       8%                                                                                                                                                      Secured                                                                                                                  Equity                               structured                                                                                                                                                    financings, 19%                                                                 C&I , 16%                3                                                                          Noninterest-      Auto Leases, 11%                                                                   bearing demand,                                                                                               12%                                                                                                                          Equity, 15%                                  Investments, 13%    12   1  See page 23 for the consolidated balance sheet       2  Includes restricted cash, other intangibles, and other consumer loans       3  Operating lease
 BALANCE SHEET TRENDS   Deposit growth of 3% YoY, QoQ                     decrease driven by sale of Santander BanCorp                               (“SBC”)                            ASSETS      ($B)                                                             LIABILITIES & EQUITY            ($B)    Gross Loans   Investments   Leases   Other Assets  Short-Term Funds                       IB Deposits* Borrowed Funds  Equity NIB Deposits** Other Liabilities                                 $152          $152     $147          $149                                      $146                            $147           $149          $152          $152           $146                                  12            11                                                                          7       8             8                                        9                                7             7                            8             8      12            12            11             9            9                                              15            17                                                                                              15                                         19             18      16            16            17            16            16                                                                                              25             24            22            20      18            19            18            19            18                                                                                        21                                                                                               49             51            53            50             48       93            94            94            97            94                                                                                              51             53            53            55             51      3Q19          4Q19          1Q20          2Q20         3Q20                             3Q19          4Q19           1Q20          2Q20          3Q20                     LOANS & LEASES ($B)                                                                         DEPOSITS        ($B)        Auto      C&I      Leases      CRE       Res. Mtg      Other                                                                                                Money Market     NIB**    IB*   CDs     Savings    Other                    $110         $111          $113          $110       $109                                                                                                                             $74        4             3             3             7             2                              $67           $68           $70                        $69        14           14            13            12            11                                                                        6                                                                                               1             6             6            6             5                                                              16                               6                                                      5       17           17            17            16                                                                         8                                                                                               9            10                          12            10                                                              16                                                          11       16           16            17            16                                             10           10                                                                                                                                        19            18                                                              24                                                          17       24           24            24            25                                             15           15                                                                                                                                         31            31       34           36            37            37            41                               26           27            28      3Q19          4Q19          1Q20          2Q20          3Q20                            3Q19          4Q19          1Q20         2Q20          3Q20  13   1  See pages 33 and 34 for trend detail on SBNA loan portfolio      *  Interest Bearing Deposits      ** Non-Interest Bearing Deposits
 BORROWED FUNDS PROFILE  Total  funding  of $48.1  in Q3  down   3.6%  QoQ ►Reduction     in FHLB  driven  by significant deposit growth  at a rate higher than loan growth ►Third    party secured  funding  reduction driven by  increase in intragroup funding     Total Funding ($ in Billions)                           $53.0               $50.7                $49.9     $49.2                                    $48.1                                     2.0                7.2        9.0      6.9                            5.4       4.0                                               3.1                                                                                   3Q20   2Q20    3Q19    QoQ (%)   YoY (%)                10.0       9.4      9.9                            11.0                                               10.9     Senior Unsecured Debt       10.9   11.0    9.9      (0.9)     10.1                                                         FHLB1                       3.1     5.4    6.9      (42.6)   (55.1)                                                         Third Party Secured Funding 2.8     3.9    5.5      (28.2)   (49.1)                33.5      34.6      32.4                          31.5       30.1     Amortizing Notes            8.5     9.7    7.3      (12.4)    16.4                                                         Public Securitizations      18.8   17.9   19.6       5.0      (4.1)                                                         SC - BSSA                   4.0     2.0     -       100.0     NA      3Q19      4Q19       1Q20      2Q20      3Q20      Total SHUSA Funding         48.1   49.9   49.2      (3.6)     (2.2)           SC     Holdco     SBNA      SC - BSSA   14  1 3Q19 FHLB includes real estate investment trust ("REIT") preferred notes
 SHUSA DEBT & TLAC  YTD ►SHUSA    publicly issued $1.0B of 3.450% senior notes due June 2025 ►Privately placed $0.45B of 3.50% senior unsecured notes due April 2023; and $0.25B of other unsecured debt ►As   of 3Q20, SHUSA   met the Federal Reserve total loss-absorbing capacity (“TLAC”) and long-term debt   (“LTD”) requirements1, with 24.0% TLAC, 8.6% LTD1 and a CET1 ratio2 of 15.4%  DEBT  MATURITY SCHEDULE2   ($ in Billions)                                      $3.1                                     $0.5                                    5.827%                                                               $2.1                                     $1.6         $1.8                                     Sr. L+100     $0.8                         $1.3                                                                                       $1.1             $0.9        $0.4                    2.875%                   $0.9                                                              4.0%             $0.2      Sr. L+100            CP 2.0%                         $0.8        $1.0         $1.0             $0.7                                                        3.244%       4.40%                        3.70%        3.40%       3.50%            4.45%             2021        2022        2023         2024        2025        2026         2027                                   Public issuance Private placement Internal TLAC   15 1 SHUSA’s requirement is 20.5% for TLAC and 6.0% for LTD as a percentage of risk-weighted assets    2 Senior debt issuance, unless otherwise noted
 CAPITAL RATIOS                                  CET1                                                                     TIER 1 LEVERAGE RATIO                                                              15.4%     15.0%                                                                                    13.6%                   14.6%                                                                                   13.1%                                     13.2%                                               14.3%                                 14.3%                                                                                   12.6%         12.5%        3Q19          4Q19          1Q20          2Q20          3Q20                            3Q19          4Q19          1Q20          2Q20          3Q20             TIER 1 RISK-BASED CAPITAL RATIO                                                        TOTAL RISK-BASED            CAPITAL RATIO                                                                                                                                                      18.3%                                                              16.9%                          17.7%      16.2%                                                                                                17.2%                       17.1%                    15.8%                       15.7%                                                                    16.7%                                  15.3%        3Q19          4Q19          1Q20          2Q20           3Q20                           3Q19          4Q19          1Q20          2Q20          3Q20   16
 SBNA ASSET QUALITY   CECL      and    macroeconomic             reserves       contributed        to  allowance        increases       in  2020         ANNUALIZED NET CHARGE-OFF RATIO                                                                            NPL RATIO                                                                                               0.82%                                                                                                          0.75%                       0.78%         0.75%                                                                                                                        0.67%                                0.57%     0.50%         0.46%                      0.45%                                                           0.33%        3Q19         4Q19          1Q20         2Q20          3Q20                             3Q19          4Q19         1Q20          2Q20          3Q20                     ALLL TO TOTAL LOANS                                                            RESERVE COVERAGE (ALLL/NPL)                                                              2.25%                                                                                  300.6%                                               2.19%                                                                    270.1%       281.8%                                 1.80%       0.97%         0.96%                                                                    118.3%        128.1%        3Q19          4Q19         1Q20          2Q20          3Q20                            3Q19         4Q19          1Q20          2Q20          3Q20  17
 SC AUTO ORIGINATIONS (QUARTERLY)                                                           Three Months Ended Originations                           % Variance     ($ in Millions)                             Q3 2020             Q2 2020            Q3 2019                QoQ            YoY      Total Core Retail Auto                 $                   2,690 $                   2,135 $                   2,572 26%      5%         Chrysler Capital Loans (<640)1                  1,353               1,131               1,500              20%          (10%)         Chrysler Capital Loans (≥640)1                  2,482               3,557               2,119             (30%)           17%      Total Chrysler Capital Retail                      3,835               4,688               3,619             (18%)            6%      Total Leases2                                      1,860                 989               2,230              88%          (17%)      Total Auto Originations3               $                   8,385 $                   7,812 $                   8,421 7%      Flat       Asset Sales4                           $                      636 $                      512    -             21%             NM      SBNA Originations4                     $                   1,100 $                   1,724 $                   2,112 (36%) (48%)        1 Approximate FICOs 18   2 Includes nominal capital lease originations      3 Includes SBNA originations      4 Asset sales and SBNA originations remain off SC’s balance sheet in the serviced for others portfolio
 SC DELINQUENCY AND LOSS (QUARTERLY)    Delinquency Ratios: 30-59 Days Delinquent, retail installment     contracts (“RICs”), LHFI                                        COVID-19   hardship  relief programs   and  strong                                                                    payment  rates led to lower delinquencies and charge-      9.5%        9.7%                              8.3%                                  offs during the period                                           4.3%       5.0%                                                                       Early stage delinquencies decreased 450 bps YoY      Delinquency Ratios: >59 Days Delinquent, RICs, HFI                  5.1%      4.7%                    4.6%                                          2.4%        2.4%              Late stage delinquencies decreased 230 bps YoY      Gross Charge-off Rates      18.3%      17.3%                             15.5%                                         11.1%                                                     6.8%              Gross charge-off rates decreased 1150 bps YoY     SC Recovery Rates1        55.9%      52.2%                               91.4%                             50.1%      45.7%                          SC’s  Q3  recovery rate of 91%   driven by record                                                                       wholesale prices at auction and low gross losses for the                                                                       quarter     Net Charge-off Rates2       8.1%        8.3%        7.7%                                          6.0%                         Net charge-offs decreased 750 bps YoY                                                       0.6%      Q3 2019     Q4 2019     1Q 2020    2Q 2020     Q3 2020   19  1 Recovery Rate – Includes insurance proceeds, bankruptcy/deficiency sales, and timing impacts      2 Net charge-off rates on RICs, LHFI
 RATING AGENCIES SHUSA and SBNA  ratings impacted by the overall ratings of Santander                                                   SR. DEBT RATINGS BY SANTANDER ENTITY                                                      Santander1           A                  Negative outlook                                                        SHUSA            BBB+                  (June 30, 2020)                                                       SBNA             BBB+                                                        Santander1         A2                   Stable outlook                                                        SHUSA                   (April 22, 2020)                                     Baa3                                                       SBNA2            Baa1                                                       Santander1           A                  Negative outlook                   (July 10, 2020)                      SHUSA            BBB+                                                       SBNA              A-   20 1 Senior preferred rating    2 SBNA long-term issuer rating
 APPENDIX
 CONSOLIDATING INCOME STATEMENT                                                       For the three-month period ended September 30, 2020  ($ in Millions)                              SBNA           SC          Other(1)   IHC Entities(2)  SHUSA   Interest income                         $             572 $         1,352 $                 7 $               60 $         1,991    Interest expense                                        (57)               (292)                  (17)                    (4)               (370)  Net interest income                       $             515 $          1,060 $              (10) $                56 $          1,621   Fees & other income/(expense)                           151                 831                   66                 127             1,175    Other non-interest income                                -                  -                     1 $                 (1)                  - Net revenue/(loss)                        $             666 $          1,891 $                57 $             182 $          2,796   General, administrative and other expenses               (517)               (888)                  (42)               (121)            (1,568)   Provision for credit losses                              (68)               (341)                  -                     3               (406)  Income/(loss) before taxes                $                81 $             662 $                15 $                64 $             822    Income tax (expense)/benefit                             (33)               (172)                 274                  (16)                   53 Net income/(loss)                                           48                 490                 289                   48                 875   Less: Net income attributable to NCI(3)                  -                 102                  -                  -                 102 Net income attributable to SHUSA                            48                 388                 289                   48                 773   22 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation.    2 The entities acquired in the formation of the IHC are presented within "other" in  SHUSA’s financial statement segment presentation due to immateriality.    3 SHUSA net income includes NCI.
 CONSOLIDATING BALANCE SHEET  ($ in Millions, unaudited)                            For the three-month period ended June 30, 2020                                                                             (1)              (2) Assets                                      SBNA           SC          Other       IHC Entities     SHUSA   Cash and cash equivalents              $         6,918 $             106 $             476 $         1,372 $         8,872    Investments available-for-sale at fair value           10,863                   96                 120                  -           11,079   Investments held-to-maturity                      4,945                   50               (120)                 614             5,489    Other investment securities(3)                        899                     1                     8                 750             1,658    LHFI                                            54,948           33,602                  (38)             4,265           92,777   Less ALLL                                        (1,244)           (6,152)                    2                   (6)           (7,400)  Total LHFI, net                         $        53,704 $        27,450 $              (36) $          4,259 $        85,377   Goodwill                                          1,554                   74                 968                  -             2,596    Other assets                                      6,498           20,671             3,336                 164           30,669 Total assets                            $        85,381 $        48,448 $          4,752 $          7,159 $      145,740  Liabilities and Stockholder's Equity   Deposits                               $       67,793 $              - $        (3,954) $         5,407 $       69,246    Borrowings and other debt obligations             3,050           41,369             3,708                     8           48,135   Other liabilities                                 2,593             1,984             2,834                 143             7,554  Total liabilities                       $        73,436 $        43,353 $          2,588 $          5,558 $      124,935   Stockholder's equity including NCI              11,945             5,095             2,164             1,601           20,805 Total liabilities and stockholder's equity $        85,381 $        48,448 $          4,752 $          7,159 $      145,740   23 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation.    2 The entities acquired in the formation of the IHC are presented within "other" in  SHUSA’s financial statement segment presentation due to immateriality.    3 Other investment securities include trading securities.
 SHUSA: QUARTERLY TRENDED STATEMENT OF OPERATIONS     ($ in Millions)                               3Q19        4Q19         1Q20         2Q20         3Q20     Interest income                           $         2,185 $         2,148 $         2,110 $         1,968 $         1,991     Interest expense                                       (566)               (549)               (524)               (429)               (370)    Net interest income                       $          1,619 $          1,599 $          1,586 $          1,539 $          1,621    Fees & other income                                      999                 866             1,018                 764             1,175     Other non-interest income                                    2                     3                     9                   23                  -   Net revenue                               $          2,620 $          2,468 $          2,613 $          2,326 $          2,796    General, administrative, and other expenses            (1,633)            (1,647)            (1,583)            (3,431)            (1,568)    Provision for credit losses                            (604)               (608)            (1,186)               (977)               (406)    Income before taxes                       $             383 $             213 $            (156) $         (2,082) $             822     Income tax (expense)/benefit                           (113)                  (87)                   33                 186                   53   Net income                                                270                 126               (123)            (1,896)                 875    Less: Net income attributable to NCI                       67                   39                     4                  (23)                 102   Net income attributable to SHUSA                          203                   87               (127)            (1,873)                 773                                                   3Q19        4Q19         1Q20         2Q20         3Q20   NIM                                               5.6%        5.4%         5.3%         4.9%         5.3%   24
 CAPITAL RATIO (CET1) COMPARISON  Santander         US   entities     remain      well-capitalized         versus     peers1                     SHUSA                                                                             SBNA                                                   SC  SHUSA                                     15.4%                                                         SBNA                                       15.4%     Peer 1                                     15.8%   Peer 1                              13.0%                                                                                                                 SC                                   13.7%  Peer 2                             12.5%              Peer 1                           10.3%   Peer 3                            12.2%                                                                     Peer 2                                13.0%                                                         Peer 2                           10.1%  Peer 4                         10.4%                                                                                                              Peer 3                               12.5%   Peer 5                         10.3%                                                        Peer 3                          9.9%                  Peer 4                              12.2%  Peer 6                        10.1%   Peer 7                        9.9%                                                                          Peer 5                            10.4%                                                        Peer 4                          9.8%   Peer 8                        9.9%                                                                                                              Peer 6                           10.1%   Peer 9                        9.8%                    Peer 5                          9.8%                                                                                                              Peer 7                           10.1% Peer 10                        9.8%  Peer 11                       9.5%                     Peer 6                         9.5%                   Peer 8                           9.8%                  Peer Median = 10.1%                                     Peer Median = 9.9%                                      Peer Median = 11.3%   25   * Peers: ALLY, COF, CIT, CFG, CMA, DFS, FITB, HBAN, KEY, MTB, SYF, TD, TF
 SHUSA: NON-GAAP RECONCILIATIONS    ($ in Millions)                              3Q19        4Q19       1Q20      2Q20       3Q20   SHUSA pre-tax pre-provision income     Pre-tax income, as reported              $          383 $          213 $      (156) $  (2,082) $        822      Provision for credit losses                          604             608       1,186          977           406    Pre-tax pre-provision Income               $          987 $          821       1,030      (1,105)        1,228     CET 1 to risk-weighted assets     CET 1 capital                            $     17,504 $     17,392 $ 17,113 $ 17,173 $  17,921      Risk-weighted assets                          116,652      118,898  120,055  119,862   116,060    Ratio                                          15.0%       14.6%     14.3%     14.3%      15.4%    Tier 1 leverage     Tier 1 capital                           $     18,888 $     18,781 $ 18,311 $ 18,825 $  19,570      Avg total assets, leverage capital purposes      139,301      143,057  144,758  151,148   148,387    Ratio                                          13.6%       13.1%     12.6%     12.5%      13.2%    Tier 1 risk-based     Tier 1 capital                           $     18,888 $     18,781 $ 18,311 $ 18,825 $  19,570      Risk-weighted assets                          116,652      118,898  120,055  119,862   116,060    Ratio                                          16.2%       15.8%     15.3%     15.7%      16.9%    Total risk-based     Risk-based capital                       $     20,601 $     20,480 $ 20,007 $ 20,502 $  21,190      Risk-weighted assets                          116,652      118,898  120,055  119,862   116,060    Ratio                                          17.7%       17.2%     16.7%     17.1%      18.3%  26
 SHUSA: Q3 NON-GAAP RECONCILIATION                         SHUSA Pre-tax Pre-Provision Income                       3Q20                           Pre-tax pre-provision income, as reported          $    1,228                            Subtract: SBC sale profit                                    (61)                         Pre-tax Pre-Provision Income, adjusted                      1,167                          Pre-Tax Income                                           3Q20                           Pre-tax income, as reported                        $       822                            Subtract: SBC sale profit                                    (61)                         Pre-Tax Income, adjusted                                       761                          Net Income, as reported                                  3Q20                           Pre-tax income, as reported                        $       822                            Tax rate                                               6.4%                        Income tax benefit, as reported                                  53                         Net Income, as reported                                        875                          Income Tax Expense                        Income tax benefit, as reported                       $         53                            Subtract: 80% ownership of SC tax consolidation benefit         (307)                            Add: SBC sale profit tax expense                              12                         Income tax expense, adjusted                                  (242)                          Net Income, adjusted                                     3Q20                           Pre-tax income, adjusted                           $       761                            Tax rate                                             (31.8%)                        Income tax expense, adjusted                                  (242)                         Net Income, adjusted                                           519   27
 SBNA: QUARTERLY PROFITABILITY                  NET INTEREST INCOME ($M)                                                       PRE-TAX      PRE-PROVISION INCOME ($M)1   $600 $531                                                           4.00%                   $520          $508          502           515   $500                                                                3.50%   $400                                                                3.00%                   $145          $62          $134                        $149      2.97% $300                                                                2.50%                  2.81%         2.72%                                                       3Q19          4Q19          1Q20         2Q20          3Q20                                              2.54%        2.65%  $200                                                                2.00%   $100                                                                1.50%   $-                                                                  1.00%     3Q19          4Q19         1Q20          2Q20          3Q20                                                                                                                                    $(1,687)                     PRE-TAX INCOME ($M)1                                                                 NET INCOME/(LOSS)            ($M)1         $95                                                                                   $87                                                                $81                                         $(2)                                      $48                      $(1)        $(121)                                                                                 $(79)      3Q19          4Q19          1Q20          2Q20         3Q20                           3Q19          4Q19          1Q20          2Q20          3Q20                                                $(1,953)                                                                               $(1,755)  28   1 Includes non-recurring goodwill impairment in Q2 2020
 SBNA: QUARTERLY TRENDED STATEMENT OF OPERATIONS    OPS  ($ in Millions)                              3Q19         4Q19          1Q20         2Q20         3Q20     Interest income                         $             712 $             695 $             665 $             591 $             572     Interest expense                                      (181)               (175)               (157)                 (89)                 (57)   Net interest income                       $             531 $             520 $             508 $             502 $             515     Fees & other income                                     180                 151                 135                 132                 151    Other non-interest income                                   2                     3                   11                   22                  -  Net revenue                               $             713 $             674 $             654 $             656 $             666     General, administrative & other expenses               (568)               (612)               (520)            (2,343)               (517)     Release of/(provision for) credit losses                  (50)                  (63)               (255)               (266)                  (68)  Income before taxes                       $                95 $                 (1) $            (121) $         (1,953) $                81    Income tax expense                                         (8)                    (1)                   42                 198                  (33)  Net income/(loss)                                           87                    (2)                  (79)            (1,755)                   48                                                 3Q19         4Q19          1Q20         2Q20         3Q20   Net interest margin before provision             3.0%          2.8%         2.7%         2.5%         2.7%   29 1 Includes non-recurring goodwill impairment in Q2 2020
 SBNA: QUARTERLY AVERAGE BALANCE SHEET  SBNA: QUARTERLY AVERAGE BALANCE SHEET                                                   3Q20                    2Q20                  QoQ Change                 3Q19                                            Average      Yield/     Average       Yield/    Average       Yield/     Average      Yield/  ($ in Millions, unaudited)                Balance       Rate      Balance       Rate       Balance      Rate       Balance       Rate  Assets    Deposits and investments               $   21,570      1.17%   $   21,766      1.34%    $       (196) (0.17%)   $   16,207      2.25%    Loans                                       56,367     3.61%         57,233    3.62%             (866) (0.01%)       55,337     4.49%    Allowance for loan losses                    (1,229)      ---         (1,035)      ---           (194)     ---           (553)     ---    Other assets                                  9,253       ---        11,080        ---  $    (1,827)       ---         9,757       ---  Total assets                             $   85,961      2.66%   $   89,044      2.66%    $    (3,083)        --- $   80,748      3.53%   Liabilities and stockholder's equity    Interest-bearing demand deposits       $   10,103      0.07%    $     9,844    0.03%    $        259       ---  $     8,920     0.69%    Noninterest-bearing demand deposits         16,014        ---        14,930        ---         1,084       ---       12,245        ---    Savings                                       4,556    0.05%           4,215   0.04%              341   0.01%          3,813    0.07%    Money market                                31,563     0.39%         30,254    0.51%           1,309  (0.12%)        26,357     1.28%    Certificates of deposit                       4,761    1.45%           5,967   1.59%          (1,206) (0.14%)          7,077    2.06%    Borrowed funds                                4,015    0.67%           7,205   1.41%          (3,190) (0.74%)          6,255    2.82%    Other liabilities                             2,888       ---          2,825       ---              63     ---         2,226       ---    Equity                                      12,061        ---        13,807        ---  $    (1,746)       ---       13,855        ---  Total liabilities and stockholder's equity $   85,961    0.26%   $   89,047      0.40%    $    (3,086)  (0.14%)   $   80,748      0.90%   Net interest margin                                      2.65%                   2.54%                    0.11%                   2.97%   30
 SBNA: FUNDING –                                    DEPOSITS              AVERAGE NON-MATURITY DEPOSIT                                                                                               AVERAGE TOTAL DEPOSIT BALANCE1                        ($B)                         BALANCES1         ($B)            Non-Maturity Deposit Balances          Avg. Interest Cost                                      Total Deposits        Avg. Interest Cost 70.0                                                                         1.60%         70.0                                                                                                                                                     $64.4                                                             $59.4                                                                     $62.6                  1.60% 60.0                                          $56.7                                                                                                                         $58.4                                                                        1.40%         60.0                 $57.8                    $50.0         $50.7                                                      $55.2                                                            1.40%       $48.1 50.0                                                                   1.20%                                                                                       50.0                                                                    1.20%   40.0                                                                   1.00%                0.96%                                                                                                                                                               1.00%      0.80%                                                                           40.0                 0.89%                    0.74%                                                                        0.80%                                            0.78%                                                                                                                                                               0.80% 30.0                            0.64%                                                                                      30.0                                                                        0.60%                                                                                                                                                              0.60%  20.0                                                                                      20.0                                             0.40%                                                0.28%                    0.40%                                                                       0.31%     0.40%                                                             0.22% 10.0                                                                                      10.0                                                                        0.20%                                                                                 0.20%    -                                                                        0.00%           -                                                                     0.00%       3Q19         4Q19          1Q20          2Q20         3Q20                             3Q19         4Q19          1Q20          2Q20          3Q20    31   1 Represents average quarterly balances.       * SBNA total deposits less the SHUSA cash deposit held at SBNA.
 SBNA: ASSET QUALITY                                  NPLs                                                                      CRITICIZED       BALANCES1                                                                                                          Criticized Balances        Criticized Ratio       $453                                     $443                                      $3,000                                         $2,760        $2,822     10.00%                    $416                                     $414                                                                                                                                                                    9.00%                                   $370                                                   $2,500                                                                                              $2,093         $2,065        $2,069                                 8.00%                                                                                           $2,000                                                                                                                                                                   7.00%                                                                                           $1,500                                                                  6.00%                                  -13%                                                                                                                            5.00%                                                                                         $1,000                                                                                                                                                        5.1%                                                                                                                                         4.8%                    4.00%                                                                                           $500                                                                                              3.8%          3.7%           3.7%                                  3.00%                                                                                           $0                                                                      2.00%      3Q19          4Q19         1Q20          2Q20          3Q20                             3Q19          4Q19           1Q20          2Q20          3Q20                          DELINQUENCY2                                                                            TEXAS RATIO3                                   0.75%                                                      6.43%                   0.60%                                                                                  5.31%                       5.02%         5.16%                                              0.55%     0.54%                                                  0.50%                                                       4.41%       3Q19          4Q19          1Q20          2Q20          3Q20                            3Q19          4Q19         1Q20          2Q20          3Q20   32   1 Criticized = loans that are categorized as special mention, substandard, doubtful, or loss      2 Delinquency = accruing loans 30-89 DPD plus accruing loans 90+ DPD      3 See page 37 for non-GAAP measurement reconciliation of Texas Ratio
 SBNA: ASSET QUALITY (CONTINUED)                                                                                                     Outstandings*                                                                                                                                                     NPLs to Total Loans                                                                                                                                                                         Net Charge-Offs                                                                                                  MORTGAGES                                                                                                                                                                                                                                                                                                      HOME EQUITY   $9.0                                                                                                                                                                                                                                                  7.0%                     $8.5                                             $8.2                                            $7.8                                                                                                                                                                                          $5.0                 $4.8                                                                                                                                                                                                                                  7.0%                                                                                                                                                                                                                                                       6.0% $8.0                                                                                                                                                                  $7.6                                                                                                                                                                                                                         $7.2                                                                                        $4.8                                                                                                                                                                                                                                                                                                                                                                                          $4.6                                                                                                                                                                                 6.0%                                                                                                                                                                                                                                                       5.0%  $7.0                                                                                                                                                                                                                                                                                                                    $4.6                                                                                                                    $4.5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               $4.4                                                                              5.0%                                                                                                                                                                                                                                                       4.0% $6.0                                                                                                                                                                                                                                                                                                               $4.4                                                                                                                                                                                                                       $4.2                                                                                                                                                                                                                                                        3.0%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               4.0%                                                                                                                                                                                                                                                                                                                     $4.2 $5.0                                                                                                                                                                                                                                                         2.0%                    1.1%                                                                                                                                                                                                                                                                                             $4.0                                                                                                                                                                                                                                                       3.0%  $4.0                                                                                                                                                                0.8%                                            0.8%                                                                   0.7%                                             0.7%                                                                                                                                                                                                              1.9%                                              1.9%                                             2.1%                                              2.2%                                             2.1%                                                                                                                                                                                                                                                       1.0%                                                                                                                                                                                                                                                                                                                     $3.8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                2.0%  $3.0                                                                                                                                                                                                                                                         0.0%                                                                                                                                                                                                                                                                                                                     $3.6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 1.0% $2.0                                                                                                                                                                                                                                                        (-1.0%)                                                                                                                                                                          0.1%                                              0.1%                                             0.1%                   0.0%                                          (-0.1%)                                          (0.1%)                                          (0.2%)                                           (0.2%)                                                                                           $3.4           (0.1%)                                            (0.1%)   $1.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          0.0%                                                                                                                                                                                                                                                        (-2.0%)                                                                                                                                                                                                                                                                                                                    $3.2    -                                                                                                                                                                                                                                                     (-3.0%)                                                                                                                                                                                                                                                                                                                    $3.0                                                                                                                                                                                                                                                        (-1.0%)                  3Q19                                             4Q19                                            1Q20                                             2Q20                                             3Q20                                                                                                             3Q19                                             4Q19                                              1Q20                                             2Q20                                              3Q20                                                                                                                        CRE1                                                                                                                                                                                                       SANTANDER REAL ESTATE CAPITAL (“SREC”)                                                                                                                                                                                                                                                                                                                       $9.0                $8.4                                              $8.5                                             $8.4                                             $8.4                                             $8.2                            7.0%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 6.0%                                                                                                                                                                                                                                                                                                                      $8.0   $6.5                                                                                                                                                                                                                                                   7.0%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 5.0%                                                                                                                                                                                                                                                                                                                       $7.0                                                                                                                                                                                                                         $6.1                           6.0%                                                                                                                                                                         $5.9                                                                                                                                                                                                                                                                                                                                                                                                   4.0% $6.0                                                                                                                                                                                                                                                   5.0%                                                                                                                       $5.7                                                                                                                                                                                           $6.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                3.0%                                                                                                                                                                                                                                                        4.0%                      $5.5                                             $5.5                                                                                                                                                                                                                                            $5.0   $5.5                                                                                                                                                                                                                                                   3.0%                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               2.0%                                                                                                                                                                                                                                                                                                                       $4.0                                                                                                                                                                  0.7%                                             0.8%                                                                                                                                                                                                                                                        2.0%                                                                                                                                                                                                                                                                                                                                        0.1%                                             0.1%                                              0.2%                                                                                                                                1.0%  $5.0                                                                                                                                                                  0.5%                                                                             1.0%                                                                   0.0%                                             0.0%                                                                                                                                                                                              $3.0                  0.1%                                                                                                                                                                                                  0.0%                                                                                                                                                                                                                                                                                                                                                   0.0%                                                                                                                                                                                                                                                          0.0%                                                                                                                                                                                                                                                                                                                        $2.0                                                                                                                                                                       0.0%                                             0.0%                                                                                                                                                                                                                                                                                                                                                    (-1.0%) $4.5                                                              0.0%                                             0.0%                                                                                                                                 (-1.0%)                                                                        0.0%                                             0.0%                                              0.0%                                             0.0%                                             0.0%                   0.0%                                                                                                                                                                                                                                                                                                                      $1.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                (-2.0%)                                                                                                                                                                                                                                                         (-2.0%)   $4.0                                                                                                                                                                                                                                                    (-3.0%)                                                       -                                                                                                                                                                                                                                                        (-3.0%)                  3Q19                                             4Q19                                             1Q20                                             2Q20                                             3Q20                                                                                                              3Q19                                             4Q19                                             1Q20                                             2Q20                                             3Q20            33              1        CRE is comprised of the  commercial real estate and continuing care retirement communities  business segments (SREC segment included.in separate graph)                          *        Dollars in billions
 SBNA: ASSET QUALITY (CONTINUED)                                        Outstandings*                                                   NPLs to Total Loans                                                         Net Charge-Offs                           COMMERCIAL BANKING1                                                                                                                            CIB   $16.0  $15.2                                  $15.0                                                7.0%                     $8.0                                                              $7.4                             7.0%                           $14.6                                  $14.6               $14.1                                                                                                      6.0%                                                                                                                        6.0% $14.0                                                                                                                       $7.0                                                                                  $6.5                                                                                                                                                         $6.1                                                                                                     5.0%                            $6.0                                    $6.0                                                5.0%   $12.0                                                                                                                       $6.0                                                                                                      4.0%                                                                                                                        4.0%   $10.0                                                                                                                       $5.0                                                                                                     3.0%                                                                                                                        3.0%   $8.0   1.3%               1.3%                                                                     2.0%                     $4.0                                                                                               2.0%                                               0.9%               0.8%                0.9%                                                                                                    0.6%                                                                                                    1.0%                                               0.4%                                                                     1.0% $6.0                                                                                                                        $3.0   0.4%                                  0.3%                                    0.3%                                                                                                      0.0%                                                                                                                        0.0%  $4.0                                          0.7%               0.7%                0.7%                                   $2.0        0.4%               0.6%                                                                                                     0.3%               0.4%               0.4%               0.1%                 0.1%                                                                                                     (-1.0%)                                                                                                                     (-1.0%)   $2.0                                                                                                                        $1.0                                                                                                      (-2.0%)                                                                                                                     (-2.0%)    -                                                                                                  (-3.0%)                 -                                                                                                   (-3.0%)       3Q19                4Q19                1Q20               2Q20                3Q20                                         3Q19                4Q19                1Q20               2Q20                3Q20                                OTHER CONSUMER2                                                                                                              INDIRECT AUTO3  $1.6   $1.5                                                                                                                              $9.0                                                                                              7.0%                             $1.4                                                                   9.0%                                                                                                                                                                                                                   $7.9  $1.4                                               $1.3                                                                                                                                                                            6.0%                                                                                                                             $8.0                                                              $7.6                                                                    $1.2                                                                                                    7.0%                                                                                                                        5.0% $1.2                                                                                                                                                                      $6.7                                                                                        $1.1                                  $7.0                       $6.5                                                                                                                                                                                                                                  4.0%                                                                                                                               $6.0 $1.0                                                                                                   5.0%                             $5.3                                               5.5%                5.6%                                                                                                                                                         3.0%       5.1%                5.3%                                                       5.4%                                   $5.0 $0.8                                                                                                                                                                                                                               2.0%                                                                                                   3.0%                                                                   0.9%                1.0%                0.9%                                                                                                                             $4.0  0.7%                0.8%                                                                                                                                                                                                                               1.0% $0.6                                                                                                                               $3.0                                                                                                   1.0%                                                                                                                                                                                                                               0.0% $0.4  1.4%                1.6%               1.6%                1.7%                1.5%                                                                                                    0.6%                0.6%                                                                                                                             $2.0  0.3%                0.4%               0.5%                                                                                                                                                                                                                                (-1.0%)                                                                                                      (-1.0%)   $0.2                                                                                                                              $1.0                                                                                                                                                                                                                                (-2.0%)   -                                                                                                  (-3.0%)                  -                                                                                                  (-3.0%)       3Q19                4Q19               1Q20                2Q20                3Q20                                         3Q19                4Q19               1Q20                2Q20               3Q20          1   Commercial Banking = Equipment Finance & Leasing, Commercial Equipment Vehicle Finance-Strategic, Financial Institutions Coverage, International Trade Banking, Middle Market, Asset Based             .Lending, Institutional-NonProfit, Government Banking, Life Sciences & Technology, Professional & Business Services, Energy Finance, Mortgage Warehouse, Other             Non-Core Commercial, Chrysler             .Auto Finance, .Footprint Dealer Floorplan and Commercial Banking Not Classified Elsewhere and all other Commercial Business segments.  34     2   Other Consumer =  Direct Consumer, Indirect Consumer, RV/Marine, Credit Cards, SFC, & Retail run-off         3   Indirect Auto = Origination program assets through SC,   full roll-out in Q2’18         *   Dollars in billions
 SBNA: CAPITAL RATIOS                                             CET1                                                                                                   TIER 1 LEVERAGE RATIO         16.0%              15.8%                                                                                                  13.4%                                              15.7%              15.2%              15.4%                                                           12.8%              12.6%                                                                                                                                                                                          11.7%              12.1%          3Q19               4Q19               1Q20               2Q20                3Q20                                        3Q19               4Q19                1Q20               2Q20               3Q20                TIER 1 RISK-BASED CAPITAL RATIO                                                                                          TOTAL RISK-BASED                        CAPITAL RATIO                                                                                                                                  17.0%              16.8%              16.8%              16.4%              16.6%       16.0%                          15.8%               15.7%              15.2%              15.4%          3Q19               4Q19               1Q20               2Q20                3Q20                                        3Q19               4Q19                1Q20               2Q20               3Q20  35     *  Capital ratios through March 31, 2020 calculated under the U.S. Basel III framework on a transitional basis.    Capital ratios starting in the first quarter of 2020 calculated            .under CECL transition provisions permitted by the CARES Act.
 SC AUTO YTD MONTHLY ORIGINATIONS      Core Retail Auto ($ in millions)                                            Chrysler Lease ($ in millions)1       $1,200                                                                       $1,000       $1,000                                                                                     $800        $800                                                                                     $600        $600                                                                                     $400        $400         $200                                                                         $200           $0                                                                           $0                Jan   Feb    Mar    Apr   May    Jun    Jul   Aug    Sep                     Jan    Feb   Mar    Apr   May    Jun    Jul    Aug   Sep          YoY   -4%   -14%  -17%   -44%   -8%    23%    8%    -6%    13%               YoY   14%   17%    -18%  -73%   -64%   -48%  -26%   -21%    0%      Chrysler Capital Loans, <6401          ($ in millions)                      Chrysler Capital Loans, ≥6401          ($ in millions)         $600                                                                       $1,400         $500                                                                       $1,200                                                                                   $1,000        $400                                                                                     $800        $300                                                                                     $600        $200                                                                                     $400        $100                                                                         $200          $0                                                                           $0                Jan    Feb   Mar    Apr    May   Jun     Jul   Aug   Sep                     Jan    Feb   Mar    Apr    May   Jun     Jul   Aug   Sep          YoY   -7%   -13%   -12%  -40%   -24%   -5%   -11%   -19%    2%               YoY   22%   22%    45%   125%   79%    45%    23%    6%    23%  36                                                                                                        2019           2020
 SC AUTO LOSS & RECOVERY RATIOS (ANNUALIZED)      Gross Charge-off Ratio (%)                                                  Recovery Rates (%)       25.0%                                                                     125.0%       20.0%                                                                     100.0%       15.0%                                                                       75.0%       10.0%                                                                       50.0%        5.0%                                                                       25.0%        0.0%                                                                        0.0%             Jan  Feb   Mar  Apr  May   Jun  Jul  Aug  Sep   Oct  Nov  Dec               Jan   Feb  Mar   Apr  May  Jun   Jul  Aug  Sep   Oct  Nov  Dec       2019  22.3 19.1 17.0  16.1 16.1 15.8  17.9 18.4 18.5  18.3 17.1 16.1        2019  49.0 54.6  66.1 62.5  62.4 56.0 55.2  59.2 53.2  52.9 57.5 46.2       2020  17.2 15.6 13.7  12.9 12.6  8.1  6.7   5.5  7.9                        2020  46.0 53.0  52.1 32.1  49.1 62.1 81.7 126.1 76.4                                                                   Net Charge-off Ratio (%)                                            15.0%                                            12.0%                                             9.0%                                             6.0%                                             3.0%                                             0.0%                                             -3.0%                                                   Jan  Feb   Mar  Apr   May  Jun   Jul  Aug  Sep   Oct  Nov   Dec                                             2019  11.3  8.7  5.8   6.1  6.1   7.0  8.0  7.5   8.6  8.6   7.3  8.7                                             2020  9.3   7.3  6.6   8.7  6.4   3.1  1.2  -1.4  1.9  37                                                                                                        2019           2020
 SBNA: NON-GAAP RECONCILIATIONS     ($ in Millions)                             3Q19        4Q19       1Q20      2Q20      3Q20    SBNA pre-tax pre-provision income     Pre-tax income, as reported              $            95 $             (1) $      (121) $  (1,953) $         81      (Release of)/provision for credit losses               50               63          255          266            68     Pre-tax pre-provision Income              $          145 $            62          134      (1,687)          149      CET 1 to risk-weighted assets     CET 1 capital                            $     10,335 $     10,220 $ 10,173 $ 10,168 $ 10,219      Risk-weighted assets                            64,543        64,678     64,971     67,065     66,507     Ratio                                          16.0%      15.8%     15.7%     15.2%      15.4%     Tier 1 leverage     Tier 1 capital                           $     10,335 $     10,220 $ 10,173 $ 10,168 $ 10,219      Avg total assets, leverage capital purposes        77,262        80,007     80,825     86,547     84,264     Ratio                                          13.4%      12.8%     12.6%     11.7%      12.1%     Tier 1 risk-based     Tier 1 capital                           $     10,335 $     10,220 $ 10,173 $ 10,168 $ 10,219      Risk-weighted assets                            64,543        64,678     64,971     67,065     66,507     Ratio                                          16.0%      15.8%     15.7%     15.2%      15.4%     Total risk-based     Risk-based capital                       $     10,965 $     10,844 $ 10,930 $ 11,005 $ 11,050      Risk-weighted assets                            64,543        64,678     64,971     67,065     66,507     Ratio                                          17.0%      16.8%     16.8%     16.4%      16.6%  38
 SBNA: NON-GAAP RECONCILIATIONS (cont.)    SBNA Texas Ratio  ($ in Millions)                                 3Q19     4Q19     1Q20     2Q20     3Q20     Total Equity                               $13,799  $13,681  $14,014  $12,306 $12,307      Goodwill and other intangibles              (3,635)  (3,643)  (3,637)  (1,788)  (1,789)     Allowance for loan losses                          536         533         999     1,249     1,244   Total equity and loss allowances for Texas Ratio $10,700 $10,571 $11,376 $11,767 $11,762    Nonperforming assets                          $     470 $     433 $     384 $     453 $     424   90+ DPD accruing                                    6        6       6        6        5  Accruing troubled debt restructurings                 212         122         112         132         178   Total nonperforming assets                    $     688 $     561 $     502 $     591 $     607    Texas ratio                                      6.4%     5.3%     4.4%    5.0%     5.2%   39
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