36828 Federal Register / Vol. 74, No. 141 / Friday, July 24, 2009 / Notices 

By direction of the Secretary. 

Denise McLamb, 

Program Analyst, Enterprise Records Service. 

[FR Doc. E9–17662 Filed 7–23–09; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

[OMB Control No. 2900–New (HEC)] 

Proposed Information Collection 

(Health Eligibility Center (HEC) 

Correspondence Satisfaction Letter 

and Customer Modality Survey): 

Comment Request 

AGENCY: Veterans Health 

Administration, Department of Veterans 

Affairs. 

ACTION: Notice. 

SUMMARY: The Veterans Health 

Administration (VHA), Department of 

Veterans Affairs (VA), is announcing an 

opportunity for public comment on the 

proposed collection of certain 

information by the agency. Under the 

Paperwork Reduction Act (PRA) of 

1995, Federal agencies are required to 

publish notice in the Federal Register 

concerning each proposed collection of 

information, including each proposed 

new collection, and allow 60 days for 

public comment in response to the 

notice. This notice solicits comments on 

the information needed to evaluate and 

improve patient satisfaction program. 

DATES: Written comments and 

recommendations on the proposed 

collection of information should be 

received on or before September 22, 

2009. 

ADDRESSES: Submit written comments 

on the collection of information through 

http://www.Regulations.gov; or to Mary 

Stout, Veterans Health Administration 

(193E1), Department of Veterans Affairs, 

810 Vermont Avenue, NW., 

Washington, DC 20420 or e-mail: 

mary.stout@va.gov. Please refer to 

‘‘OMB Control No. 2900–New (HEC)’’ in 

any correspondence. During the 

comment period, comments may be 

viewed online through the Federal 

Docket Management System (FDMS) at 

http://www.Regulations.gov. 

FOR FURTHER INFORMATION CONTACT: 

Mary Stout (202) 461–5867 or FAX (202) 

273–9381. 

SUPPLEMENTARY INFORMATION: Under the 

PRA of 1995 (Pub. L. 104–13; 44 U.S.C. 

3501–3521), Federal agencies must 

obtain approval from the Office of 

Management and Budget (OMB) for each 

collection of information they conduct 

or sponsor. This request for comment is 

being made pursuant to Section 

3506(c)(2)(A) of the PRA. 

With respect to the following 

collection of information, VHA invites 

comments on: (1) Whether the proposed 

collection of information is necessary 

for the proper performance of VHA’s 

functions, including whether the 

information will have practical utility; 

(2) the accuracy of VHA’s estimate of 

the burden of the proposed collection of 

information; (3) ways to enhance the 

quality, utility, and clarity of the 

information to be collected; and (4) 

ways to minimize the burden of the 

collection of information on 

respondents, including through the use 

of automated collection techniques or 

the use of other forms of information 

technology. 

Titles: 

a. Health Eligibility Center (HEC) 

Correspondence Satisfaction Letter, FL 

10–491. 

b. Customer Modality Satisfaction 

Survey, VA Form 10–0151. 

OMB Control Number: 2900–New 

(HEC). 

Type of Review: New collection. 

Abstract: The HEC goal is to respond 

to Veterans correspondence, addressing 

their concerns in a concise and 

understandable manner. The 

correspondence letter will allow 

Veterans an opportunity to provide 

anonymous feedback on how well the 

HEC addressed their concerns. HEC will 

use Veterans feedback to improve the 

correspondence process. The Customer 

Modality Survey will be used to focus 

on how VA employees assess the needs 

of Veterans and outline internal 

processes to improve services prior to 

Veterans receiving care such as preregistration support and claim 

processing. 

Affected Public: Individuals or 

households. 

Estimated Annual Burden: 

a. VA FL 10–0151—11,551 hours. 

b. VA Form 10–491—83,677 hours. 

Estimated Average Burden Per 

Respondent: 

a. VA FL 10–0151—4.2 minutes. 

b. VA Form 10–491—23 minutes. 

Frequency of Response: 

a. VA FL 10–0151—1.53. 

b. VA Form 10–491—1.9. 

Estimated Number of Respondents: 

a. VA FL 10–0151—107,851. 

b. VA Form 10–491—114,889. 

Total Annual Responses: 

a. VA FL 10–0151—165,012. 

b. VA Form 10–491—218,289. 

Dated: July 21, 2009. 

By direction of the Secretary. 

Denise McLamb, 

Program Analyst, Enterprise Records Service. 

[FR Doc. E9–17661 Filed 7–23–09; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

[OMB Control No. 2900–New (21–526b)] 

Agency Information Collection (PreDischarge Compensation Claim) 

Activities Under OMB Review 

AGENCY: Veterans Benefits 

Administration, Department of Veterans 

Affairs. 

ACTION: Notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act (PRA) of 1995 

(44 U.S.C. 3501–3521), this notice 

announces that the Veterans Benefits 

Administration (VBA), Department of 

Veterans Affairs, will submit the 

collection of information abstracted 

below to the Office of Management and 

Budget (OMB) for review and comment. 

The PRA submission describes the 

nature of the information collection and 

its expected cost and burden; it includes 

the actual data collection instrument. 

DATES: Comments must be submitted on 

or before August 24, 2009. 

ADDRESSES: Submit written comments 

on the collection of information through 

http://www.Regulations.gov or to VA’s 

OMB Desk Officer, Office of Information 

and Regulatory Affairs, New Executive 

Office Building, Room 10235, 

Washington, DC 20503 (202) 395–7316. 

Please refer to ‘‘OMB Control No. 2900– 

New (21–526b)’’ in any correspondence. 

FOR FURTHER INFORMATION CONTACT: 

Denise McLamb, Enterprise Records 

Service (005R1B), Department of 

Veterans Affairs, 810 Vermont Avenue, 

NW., Washington, DC 20420, (202) 461– 

7485, FAX (202) 273–0443 or e-mail 

denise.mclamb@va.gov. Please refer to 

‘‘OMB Control No. 2900–New (21– 

526b).’’ 

SUPPLEMENTARY INFORMATION: 

Title: Veteran’s Supplemental Claim 

Application, VA Form 21–526b. 

OMB Control Number: 2900–New 

(21–526b). 

Type of Review: New collection. 

Abstract: Veterans who were denied a 

claim under Application for 

Compensation or Pension and wish to 

request an increase in benefit and/or a 

claim for a new service-connected 

condition must complete VA Form 21– 

526b to file a supplemental claim for 

disability compensation or to reopen a 

previously denied claim. VA will use 


srobinson on DSKHWCL6B1PROD with NOTICES
Federal Register / Vol. 74, No. 141 / Friday, July 24, 2009 / Notices 36829 

the data to assist veterans in their claim 

for compensation. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it displays a currently valid OMB 

control number. The Federal Register 

Notice with a 60-day comment period 

soliciting comments on this collection 

of information was published on May 

11, 2009, at page 21854. 

Affected Public: Individuals or 

households. 

Estimated Annual Burden: 16,667. 

Estimated Average Burden per 

Respondent: 5 minutes. 

Frequency of Response: One-time. 

Estimated Number of Respondents: 

200,000. 

Dated: July 21, 2009. 

By direction of the Secretary. 

Denise McLamb, 

Program Analyst, Enterprise Records Service. 

[FR Doc. E9–17660 Filed 7–23–09; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

[OMB Control No. 2900—New (10–0470)] 

Agency Information Collection 

Activities (Veterans Industries 

Consumer Satisfaction Survey) Under 

OMB Review 

AGENCY: Veterans Health 

Administration, Department of Veterans 

Affairs. 

ACTION: Notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act (PRA) of 1995 

(44 U.S.C. 3501–3521), this notice 

announces that the Veterans Health 

Administration (VHA), Department of 

Veterans Affairs, will submit the 

collection of information abstracted 

below to the Office of Management and 

Budget (OMB) for review and comment. 

The PRA submission describes the 

nature of the information collection and 

its expected cost and burden and 

includes the actual data collection 

instrument. 

DATES: Comments must be submitted on 

or before August 24, 2009. 

ADDRESSES: Submit written comments 

on the collection of information through 

http://www.Regulations.gov; or to VA’s 

OMB Desk Officer, OMB Human 

Resources and Housing Branch, New 

Executive Office Building, Room 10235, 

Washington, DC 20503, (202) 395–7316. 

Please refer to ‘‘OMB Control No. 

2900—New (10–0470)’’ in any 

correspondence. 

FOR FURTHER INFORMATION CONTACT: 

Denise McLamb, Enterprise Records 

Service (005R1B), Department of 

Veterans Affairs, 810 Vermont Avenue, 

NW., Washington, DC 20420, (202) 461– 

7485, fax (202) 273–0443 or e-mail 

denise.mclamb@mail.va.gov. Please 

refer to ‘‘OMB Control No. 2900—New 

(10–0470).’’ 

SUPPLEMENTARY INFORMATION: 

Title: Veterans Industries Consumer 

Satisfaction Survey, VA Form 10–0470. 

OMB Control Number: 2900—New 

(10–0470). 

Type of Review: New collection. 

Abstract: VA will use the data 

collected on VA Form 10–0470 to gain 

a better understanding of veterans’ 

satisfaction with Veteran Industries 

Rehabilitation agency’s services. It is 

intended to provide a model as a 

national norm, so that agencies could 

evaluate their performances against a 

standard. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it displays a currently valid OMB 

control number. The Federal Register 

Notice with a 60-day comment period 

soliciting comments on this collection 

of information was published on May 

11, 2009 at page 21852. 

Affected Public: Individuals or 

households. 

Estimated Annual Burden Hours: 40. 

Estimated Average Burden per 

Respondent: 20 minutes. 

Frequency of Response: Annually. 

Estimated Number of Respondents: 

120. 

Dated: July 21, 2009. 

By direction of the Secretary. 

Denise McLamb, 

Program Analyst, Enterprise Records Service. 

[FR Doc. E9–17663 Filed 7–23–09; 8:45 am] 

BILLING CODE 8320–01–P 


srobinson on DSKHWCL6B1PROD with NOTICES