Agreement for Services (Canada)



 Exhibit 10.7 
 BLACKHAWK NETWORK – AGREEMENT FOR SERVICES (CANADA) 
 By the signatures of their duly
authorized representatives below, Blackhawk Network (Canada) Ltd. (“Blackhawk”) and Canada Safeway Limited on behalf of itself and its retail affiliates (collectively, “Client”), intending to be legally bound, agree
to all of the provisions of this Blackhawk Network – Agreement for Services (“Agreement”), executed on the dates set forth below and effective as of November 1, 2011 (“Effective Date”).

 This Agreement is comprised of the Price Schedule set forth in Appendix A, the general terms and conditions in Schedule 1
(“General Terms”), and the terms and conditions in Schedules 2 and 3 hereto which cover the services (the “Services”). If there is a conflict between Schedule 1 and any other Schedule, Schedule
1 shall govern. 
 Term: This Agreement shall commence on the Effective Date and shall continue until October 31, 2014. This
Agreement shall thereafter automatically renew for successive terms of one additional year unless either Client or Blackhawk sends a written notice of termination to the other at least ninety (90) days prior to any anniversary of the Effective
Date or the termination date of the then-current term. 
  

							
	BLACKHAWK NETWORK (CANADA) LTD.	  	CANADA SAFEWAY LIMITED
				
	By:	 	 /s/ Jerry Ulrich
	  	By:	 	 /s/ Paul Malo

				
	Name:	 	 Jerry Ulrich
	  	Name:	 	 Paul Malo

				
	Title:	 	 SVP & CFO
	  	Title:	 	 Chief Financial Officer

				
	Date:	 	 12/6/11
	  	Date:	 	 Dec. 5, 2011

				
	Address:	 	 170 Attwell Drive, Suite 550
	  	Address:	 	 1020 64th Avenue N.E.

		 	 Toronto, ON M9W 5Z5
	  		 	 Calgary, AB T2E 7V8









 SCHEDULE 1 

GENERAL TERMS & CONDITIONS 
 1. Definitions: For purposes of the Agreement, the following terms shall have the meaning ascribed below. 
 “Applicable Law” means all federal, provincial and local laws, rules, regulations, or ordinances applicable to the performance of this Agreement. 

“Claim” means an action, allegation, cause of action, cease and desist letter, charge, citation, claim, demand,
directive, lawsuit or other litigation or proceeding, or notice. 
 “Client Store(s)” means any outlet
(including on-line, telephone and store location) from which retail purchases can be made with Gift Cards, whether now existing or established in the future. 
 “Damages” means an assessment, fine, bona fide settlements, costs, damages (including without limitation consequential, indirect, special, incidental or punitive damages), expenses
(including without limitation reasonable attorneys’ and accountants’ fees, expenses and costs), judgments, liabilities, losses, or penalties, incurred in connection with a Claim. 

“Gift Card” means Client’s branded stored value or branded prepaid physical or virtual card which, when
activated through services provided by Blackhawk, can be used to purchase goods or services from the Client or its affiliates. 
 2.
Payment. Client shall pay Blackhawk for the selected services within thirty (30) days of the date of Blackhawk’s invoice therefor. No invoice or purchase order shall have the effect of modifying or amending this Agreement. Blackhawk
reserves the right (without prejudice to its other rights or remedies) to suspend its performance under this Agreement if Client fails to make any payment when due. All amounts payable under this Agreement, whether or not set out in Appendix A, are
exclusive of applicable goods and services tax and harmonized sales tax under Part IX of the Excise Tax Act (Canada) and of Quebec sales tax under An Act respecting the Quebec sales tax, as applicable. Blackhawk is registered for GST/HST purposes
and for QST purposes and its registration numbers are 84007 5147 RT0001 and 1213300152 TQ0001, respectively. 
 3. Term and Termination.
The term of this Agreement shall commence on the Effective Date and shall continue for such period of time as stated on the cover page of this Agreement, unless earlier terminated pursuant to this Agreement (“Term”). Either
party may terminate any applicable Schedule to this Agreement and/or this Agreement by giving to the other party written notice of such termination upon (a) the other party’s breach of any material term (subject to the other party’s
right to cure within thirty (30) days (or ten (10) days in the case of a payment breach) after receipt of such notice); (b) the other party’s insolvency, or the institution of any insolvency, assignment for the benefit of
creditors, bankruptcy or similar proceedings by or against the other party; or (c) a change in Applicable Law that materially and adversely affects a party’s ability or right to perform its obligations hereunder. 

4. Effect of Termination. These General Terms shall survive expiration or termination of the Agreement. 

5. Representations and Warranties. Client represents and warrants throughout the Term that (a) Client has the right, power and authority to
enter into this Agreement, to grant the rights granted herein, and to perform its obligations hereunder; (b) Client’s grant of rights or performance of its obligations hereunder does not violate any other material agreement to which Client
is a party; and (c)







 
Client shall comply with Applicable Law. Blackhawk represents and warrants throughout the Term that (a) it has the right, power and authority to enter into this Agreement, to grant the
rights granted herein, and to perform its obligations hereunder; (b) Blackhawk’s performance of its obligations hereunder does not violate any other material agreement to which Blackhawk is a party; and (c) it will comply with
Applicable Law (provided that Blackhawk shall have no obligation whatsoever to determine whether Client’s Gift Card Terms and Conditions comply with Applicable Law). 
 6. Indemnification. 
 A. Client agrees to defend, indemnify and hold
harmless Blackhawk, its affiliates and their respective officers, directors, agents, representatives, contractors and employees from and against any and all third party Claims and Damages arising out of or related to (i) Client’s breach
(or, as to defense obligations only, alleged breach) of this Agreement; (ii) Client’s, or its officer’s, director’s, employee’s, or contractor’s (other than Blackhawk) violation of any Applicable Law;
(iii) Client’s gross negligence, willful misconduct or fraudulent actions; (iv) Client’s infringement of the rights (including, without limitation, the intellectual property rights, proprietary rights, rights to privacy and
rights to publicity) of any person or entity; and (v) any claims by holders of Gift Cards or claims regarding the Gift Card terms and conditions. For purposes of this Agreement, the term “third party” shall mean a person or entity
that does not control, is not controlled by, nor is under common control with the applicable party, and shall not include directors, officers, partners, agents, or employees of such party with respect to transactions arising in their capacity as
such. 
 B. Blackhawk agrees to defend, indemnify and hold harmless Client, and its officers, directors, agents,
representatives, contractors and employees from and against any and all third party Claims and Damages arising out of or related to (i) Blackhawk’s breach (or, as to defense obligations only, alleged breach) of this Agreement;
(ii) Blackhawk’s, or its officer’s, director’s, employee’s, or contractor’s, violation of any Applicable Law; (iii) Blackhawk’s gross negligence, willful misconduct or fraudulent actions; and
(iv) Blackhawk’s, or its officer’s, director’s, employee’s, contractor’s, or agent’s infringement of the rights (including, without limitation, the intellectual property rights, proprietary rights, rights to
privacy and rights to publicity) of any person or entity. 
 C. The party seeking indemnification, as the indemnitee, shall
provide the other party, as the indemnitor, prompt written notice of any Claim for which indemnity is sought. If the indemnitor is notified in writing by the indemnitee of such a Claim for which indemnity is available under this Agreement, the
indemnitor shall promptly hire experienced and competent counsel, and will have control of the defense and negotiations for the compromise or settlement of such a Claim, and shall pay any Damages in respect of such Claim and reimburse the indemnitee
for its reasonable expenses incurred in cooperation with and providing assistance to the indemnitor; provided, however, that the indemnitor may not settle any such Claim without the indemnitee’s consent (which shall not be unreasonably withheld
or delayed) if the proposed settlement would be in the indemnitee’s name or impose pecuniary or other liability or an admission of fault or guilt on the indemnitee or would require the indemnitee to be bound by an injunction of any kind.
Notwithstanding the foregoing, to the extent that such a Claim is based on an assertion that the indemnitor’s trademarks, Gift Cards, or other intellectual property infringe on any registered patent, copyright or trademark of any non-party, or
the rights to privacy or rights to publicity of any non-party, the indemnitor shall have the right, at its sole option and expense to procure for the indemnitee the right to continue using such property or materials, to replace or modify them with
non-infringing materials or property, or to withdraw them from use altogether. 







 7. Confidential Information. 
 A. For purposes hereof, “Confidential Information” shall mean all information or material which is either (A) marked “Confidential,” “Restricted,” or
“Proprietary Information” or other similar marking by the party disclosing or providing access to such information (the “Discloser”), (B) known by the Parties to be considered confidential and proprietary, or (C) from
all the relevant circumstances should reasonably be assumed to be confidential and proprietary. Notwithstanding the foregoing, Confidential Information shall not include information which: (i) is or becomes generally known to the public by any
means other than a breach of the obligations of the receiving party hereunder (the “Recipient”); (ii) was previously known to the Recipient or rightly received by the Recipient from a third party not subject to an obligation of
confidentiality (provided that no damages shall accrue hereunder with respect to Confidential Information received from a third party unless it can be shown that the Recipient knew or should have known that such information was provided by such
third party unlawfully); or (iii) is independently developed by the Recipient without reference to information provided by or derived from the Discloser. 
 B. Each Party agrees to hold the Discloser’s Confidential Information in strict confidence, both during the Term of this Agreement and thereafter. The Parties agree not to make each other’s
Confidential Information available in any form to any third party or to use each other’s Confidential Information for any purpose other than the implementation of, and as specified in, this Agreement. Each party agrees to take reasonable steps
to ensure that the Discloser’s Confidential Information is not disclosed or distributed by its employees, agents, representatives or contractors in violation of the provisions of this Agreement. 

C. In the event any Confidential Information is required to be disclosed by the Recipient under the terms of a valid and effective
subpoena or order issued by a court of competent jurisdiction, or by a demand or information request from an executive or administrative agency or other governmental authority, the Recipient shall, unless prohibited by the terms of a subpoena,
order, or demand, promptly notify the disclosing party of the existence, terms and circumstances surrounding such demand or request, shall consult with the disclosing party on the advisability of taking legally available steps to resist or narrow
such demand or request, and, if disclosure of such Confidential Information is ultimately required, shall request the highest level of confidentiality available for such information under the terms of the production order and any protective order
that may apply. Disclosure pursuant to this paragraph shall not, by itself, vitiate the status of information as Confidential Information. 
 D. Client’s Confidential Information shall remain the sole and exclusive property of Client. Blackhawk’s Confidential Information shall remain the sole and exclusive property of Blackhawk.

 8. Privacy and Consumer Data. Each Party covenants that any collection, storage, disclosure, transfer or use of personal information
(including any information about an identifiable individual) will comply with all applicable federal, provincial, state, municipal or other laws governing the collection, storage or use of personal information, including without limitation in
Canada, the Personal Information Protection and Electronic Documents Act (Canada). 
 9. Limitations of Liability. THE FOLLOWING
LIMITATIONS SHALL NOT APPLY TO ANY CLAIM THAT (A) IS SUBJECT TO INDEMNIFICATION, (B) ARISES OUT OF A BREACH OF CONFIDENTIALITY, OR (C) ARISES OUT OF GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD: IN NO EVENT SHALL EITHER PARTY OR
THEIR RESPECTIVE AFFILIATES, BE LIABLE TO ANY PARTY TO THIS AGREEMENT OR ANY OF THE AFFILIATES OF ANY OF THEM WHETHER IN CONTRACT, TORT, EQUITY OR OTHERWISE, FOR (I) ANY INDIRECT (INCLUDING LOST PROFITS), INCIDENTAL, CONSEQUENTIAL, SPECIAL,
PUNITIVE OR EXEMPLARY DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE, AND WHETHER 







 
OR NOT A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATING TO THIS AGREEMENT, PROVIDED, HOWEVER, THAT THIS SHALL NOT BE DEEMED TO BE A DISCLAIMER OF LIABILITY
FOR DIRECT CONTRACTUAL DAMAGES, FOR BODILY INJURY, FOR DAMAGE TO TANGIBLE PROPERTY, OR FOR EXPENSES REASONABLY INCURRED IN MITIGATING SUCH DAMAGES; OR (2) ANY DIRECT DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT (INCLUDING ALL SCHEDULES),
TO THE EXTENT THAT THE AGGREGATE AMOUNT OF SUCH DAMAGES EXCEEDS THE GREATER OF $100,000 OR THE FEES PAID BY CLIENT TO BLACKHAWK FOR THE SERVICES PERFORMED BY BLACKHAWK UNDER THIS AGREEMENT. 
 10. Disclaimers. EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, NEITHER PARTY MAKES ANY REPRESENTATION OR WARRANTY, AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE, RELATING TO OR ARISING OUT OF THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF NON-INFRINGEMENT, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF
DEALING OR COURSE OF PERFORMANCE. 
 11. Risk of Loss. Any losses arising from inaccurate Gift Card data or activation data transmission
from Blackhawk to the extent resulting from any third party fraudulently accessing Blackhawk’s computer network, database or system shall be the sole responsibility of Blackhawk, except to the extent related to Client’s fraud, misconduct
or negligence. 
 12. Assignment / Subcontractors. Neither party may transfer or assign (by merger or operation of law or otherwise) this
Agreement or its obligations under this Agreement, in whole or in part, without the prior written consent of the other party. Any purported assignment in violation of this Section shall be null and void. Blackhawk may act under this Agreement
through an affiliate or a subcontractor. Blackhawk shall be responsible for the acts of its affiliates (other than Client) or subcontractors that cause a breach of this Agreement. 
 13. Force Majeure. Neither party shall be liable to the other party for any delay or failure in performance under this Agreement (other than the payment of money) arising out of a cause beyond its
control and without its fault or negligence which cannot be overcome through the exercise of reasonable diligence. Such causes may include, but are not limited to, fires, floods, failures or delays in the internet, earthquakes, strikes,
unavailability of necessary utilities, blackouts, acts of God, acts of regulatory agencies, or national disasters. 
 14. No Third Party
Beneficiaries / Independent Contractor. No third party is a beneficiary to this Agreement. Neither party shall have the authority, without the other party’s prior written approval, to bind or commit the other party in any way. 

15. Severability; Waiver. If any provision of this Agreement (or any portion thereof) is determined to be invalid or unenforceable, the remaining
provisions of this Agreement shall not be affected thereby and shall be binding upon the Parties and shall be enforceable, as though said invalid or unenforceable provision (or portion thereof) were not contained in this Agreement. The failure by
either party to insist upon, or to enforce, strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth in this Agreement, at law or in equity, or a waiver of any other
provisions or subsequent default by the other party in the performance of or compliance with any of the terms and conditions set forth in this Agreement and no waiver of any right accruing hereunder shall be effective unless set forth in a writing
signed by the Party bound by such waiver. 
 16. Notices. All notices hereunder shall be in writing, and shall be given personally, by
facsimile, 







 
certified mail or by overnight courier to the address set forth below each party’s signature block on the cover page of this Agreement. Any party may from time to time change its address for
receiving notices or other communications by providing notice to the other in the manner provided in this Section. 
 17. Governing Law /
Attornment. This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. For the purpose of all legal proceedings, this Agreement will be deemed to
have been performed in the Province of Ontario and the courts of the Province of Ontario will have jurisdiction to entertain any action arising under this Agreement, except for matters that can be tried only before a Federal Court in which case
jurisdiction and venue shall be in Ontario. The Parties to this Agreement each hereby attorn to the jurisdiction of the courts of the Province of Ontario and of the Federal Court in accordance with the foregoing and waive any objection to venue or
any claim of inconvenient forum. 
 18. Currency. All dollar amounts referred to in this Agreement are expressed in Canadian funds.

 19. Choice of Language. The Parties acknowledge that they have required that this Agreement, as well as any documents, notices and
legal proceedings executed, given or instituted pursuant hereto or relating directly or indirectly hereto be drawn up in English. Les Parties reconnaissent avoir exigé la rédaction en anglais de la présente convention, ainsi que
tous les documents exécutés, avis donnés et procédures judiciares intentées directement ou indirectement à la suite ou relativement à la présente convention. 







 SCHEDULE 2 

PRINT PRODUCTION 

Blackhawk will produce the Gift Cards and carriers, in quantities and denominations mutually approved by the parties, in consideration of the Print
Production fees set forth in Appendix A of this Agreement. 
  

	1.	For purposes of this Schedule, the following definitions apply: 

 “Client Marks” means the trademarks, service marks, trade names and logos used on the Gift Card or carriers, together with all of the variations thereof used in connection with the
Gift Cards, and all such as may hereafter be adopted or developed for use in connection with the Gift Cards, all as the foregoing are supplied to Blackhawk by or on behalf of Client. 

“Gift Card Terms and Conditions” means the terms and conditions applicable to the Gift Cards as set forth on Gift
Card carrier and/or the back of the Gift Cards (or located as otherwise allowed or required by Applicable Law). 
  

	2.	Blackhawk agrees to produce and sell to the Client, and the Client agrees to purchase from Blackhawk, the Gift Cards and carriers, in quantities and denominations
mutually approved by the parties, in consideration of the fees, and on and subject to the terms and conditions of this Agreement. 

  

	3.	Client will provide Blackhawk with the Client Marks, together with all rights and licenses required to allow Blackhawk to produce the Gift Cards and carriers, all at
Client’s sole cost and expense. Client shall also provide Blackhawk with the Gift Card Terms and Conditions at Client’s sole cost and expense. Client shall not enter into any agreement with any third party, other than through Blackhawk,
for the print production of Gift Cards or carriers. 

  

	4.	Once Client has executed a purchase order specifying the amount of Gift Cards to be produced, Blackhawk will cause the Gift Cards and carriers to be printed in
accordance with the written design specifications and proofs mutually approved by the parties. 

  

	5.	In general, Gift Cards shall be produced as follows: (i) the front of the Gift Card shall be printed with the Client Marks, and (ii) the back of the Gift Card
shall be printed with the Gift Card Terms and Conditions provided by the Client. If a PIN and corresponding bar code is required, Blackhawk will incorporate that number or bar code on the Gift Cards. Blackhawk will produce cards using the criteria
noted on Appendix A. 

  

	6.	BLACKHAWK will include the following personalization features on all Cards, unless otherwise agreed to by both parties: 


 

	 	•	 	 Ink Jet a nineteen-digit account number on the front of the Card 



 

	 	•	 	 Encoded to ISO standards 


  

	 	•	 	 CVV (card verification value) security 


  

	7.	After Client (or a designated third party) has submitted a Card order form and final, accurate and complete artwork and printing instructions for Cards and/or Card
Carriers to BLACKHAWK, BLACKHAWK will complete pre-production (approved proofing) within 14 business days or in compliance with an established schedule mutually agreed upon by both parties. 









	8.	If Blackhawk fails to produce Gift Cards and carriers in accordance with the written design specifications and approved proofs, Client’s sole and exclusive remedy
shall be, at the discretion of Client, either re-performance of the non-conforming services or a refund for amounts actually received by Blackhawk from Client for the non-conforming services. 


 

	9.	Blackhawk shall use the Client Marks solely for the purpose of producing the Gift Cards and carriers as contemplated herein. Blackhawk will incorporate Client Marks on
Gift Cards and carriers as directed by Client in the written design specifications; provided however, that Blackhawk may decline to incorporate Client Marks if Blackhawk determines that: (i) incorporation on Gift Cards or carriers would be
technically infeasible; or (ii) the Client Marks could violate proprietary rights of any third party (including, but not limited to, copyright, trademark, right of privacy or publicity) or could be viewed as offensive or inappropriate.
Notwithstanding the foregoing, Blackhawk assumes no obligation or responsibility to make any evaluation or judgment as to the appropriateness of the Client Marks. In addition to the foregoing, Blackhawk shall be permitted to use Client Marks or
replications of Client Marks for the limited and express purpose of marketing material and/or customer lists used in the solicitation of other business clients without obtaining Client’s further consent. 


 

	10.	In using the Client Marks, copyright or other intellectual property right hereunder, Blackhawk acknowledges and agrees that (i) the Client Marks or other
intellectual property rights shall remain the sole property of the Client; and (ii) nothing in this Agreement shall confer in Blackhawk any title to, right of ownership, or, except to the extent expressly provided for herein, interest in
Client’s Marks, copyrights or other intellectual property. 

  

	11.	In addition to the representations and warranties set forth in the General Terms, Client represents and warrants throughout the Term of the Agreement that
(i) Client is the sole owner, or a licensee with right of sublicense, of the Client Marks on the Gift Cards and carriers and that the Client Marks do not infringe upon the intellectual property or privacy rights of any person or entity,
(ii) the Gift Card Terms and Conditions comply with Applicable Law; and (iii) Client shall comply with the Gift Card Terms and Conditions. 

  

	12.	Upon the expiration or termination of this Schedule or the Agreement, Blackhawk will invoice Client an amount equal to all unpaid amounts set forth in unfulfilled
orders for Gift Cards and carriers (“Remaining Stock”) plus reasonable costs related to the warehousing and shipping of such Remaining Stock. Blackhawk will arrange for either the shipping of the Remaining Stock to Client at
Client’s expense or the destruction of the Remaining Stock, as directed by Client. If Client requests audited and secure destruction of any remaining stock or materials, Blackhawk reserves the right to invoice the Client for the reasonable
costs incurred. 








 SCHEDULE 3 

DATA PROCESSING SERVICE 
 Blackhawk will provide the following data processing and related services as well as those described in Appendix A (“Processing Services”) for Gift Cards in consideration of the
Data Processing Service fees set forth in Appendix A of this Agreement. 
 1. For purposes of this Schedule, the following definitions apply:

  

	 	(a)	“Blackhawk System” means the information technology/computer system managed or employed by Blackhawk to deliver the Processing Services.


  

	 	(b)	“Network Interface” means the software or computer-based telecommunications interface(s) (including any and all programs, routines, subroutines,
compilers, and diagnostics) between Client and Blackhawk that are necessary to enable transactions to be processed. 

  

	 	(c)	“Cardholder” mean the natural person in possession of a Gift Card. 

 2. Client and Blackhawk shall work together to establish and maintain the Network Interface. If either Party desires to modify any of the components necessary to operate the Network Interface, the
requesting Party shall notify the other Party at least sixty (60) days in advance of the implementation of such modification and will consult with the other Party regarding the modifications and a design approach to be mutually agreed upon. If
modifications are not mutually agreed, the non-requesting Party shall not be bound to adhere to them. Any modifications will be made in a manner reasonably designed not to adversely affect either Client’s or Blackhawk’s ability to provide
the Processing Services. 
 Each party acknowledges that certain modifications may be required to the other party’s systems to comply with
Applicable Law or to maintain the security and privacy of the Blackhawk System or other internal systems and/or customer facing systems, and that the affected party shall give as much notice as is reasonably practicable of its proposed modifications
and the need for same. 
 Each Party shall designate a person to coordinate the necessary data transmissions for which the Party is responsible
hereunder and to work cooperatively with the other Party on resolving technology issues that arise in performance under this Agreement. 

Blackhawk will use its commercial best efforts to cause the Blackhawk System to be available for transaction processing services initiated by Client
ninety-nine percent (99%) of the time during each calendar month. 







 APPENDIX A 
 CANADA GIFT CARD PROCESSING PRICE SCHEDULE 
 BLACKHAWK
PROCESSING SERVICES 
 Program Implementation 
 Standard Implementation 
  

	 	•	 	 Dedicated project management team 


  

	 	•	 	 Gap analysis & remediation planning 


  

	 	•	 	 Network Interfaces 


  

	 	•	 	 Message Interface 


  

	 	•	 	 IVR set-up 


  

	 	•	 	 Customer Service line 


  

	 	•	 	 Special CSR scripts 


  

	 	•	 	 Test & certification 


  

	 	•	 	 Integration testing 


  

	 	•	 	 Test environment 


 Program Conversion 
 Available services: 

 

	 	•	 	 Standard conversion – balances only 


  

	 	•	 	 Full data conversion – Transaction history & balances 


 Transaction Processing Services 
 $0.038 for each of the following
Transaction Types: 
 Transaction Processing set includes: 

Issuance (card issuance for open value card) 
 Activations (activation of pre-denominated card) 
 Redemptions 

Fuel Redemption 

Reversals 

Balance Inquiry 

Voids 
 Split
Tender 
 Reloads 
 Adjustments via Ops Consol 
  

	 	•	 	 Settlement Adjustments, CSR Adjustments (courtesy credit), Account Adjustments 



Mass Devaluation (w/o activation) Debit 
 Mass Valuation (w/o activation) Credit 
 IVR Redemption 

Card Holder Refund 
 Inactive
Account Fee 
 $0.038 
 Gift Cards will be deactivated from the Blackhawk System 30 days after reaching a zero value. These cards will still be available for viewing detail until archived. 







 Gift Cards will be archived 12 months after their last credit/debit activity. All Gift Cards
removed from the Blackhawk System will be reported to Client via a file. 
 Account Maintenance Fee 

$0.038 
 Maintenance fees applicable to accounts with balances greater than zero that have had no customer-initiated activity for the past year. Maintenance fees are applied on the first day of the 13th month following a period of no customer-initiated activity.

 Batch Activation 
 $.016 per card 
 (Fee for cards activated via on-line Bulk activation method. Bulk
Gift Card Activation to happen within 24 hours. For Gift Cards these can be activated at the store Level and have instant activation) 

Customer Service (IVR and Live Agent Support) 
 Balance Inquiry: 
  

			
	Web Access	  	@ $0.0349
	IVR Access	  	@ $0.41 per aggregate minute
	CSR Access	  	@ $1.24 per aggregate minute (Note: Transfer from IVR)

 Other Inquiry: 
  

			
	CSR Access	  	@ $1.24 per minute (Direct call or IVR transfer.)

 Gift Card & Carrier Production: 
 US Based Production 
 Gift Card & Carrier Production: $0.19 

BULK Card Production: $0.13 
 International Production: 
 Gift Card & Carrier: $0.19 

*Includes Ocean freight to West Coast and SGS Service Fee 
 Gift Card Production: CR-80; 30 mil PVC with lamination, 4/1, front bleed. 

Personalization: Low coercivity mag strip encoding, C128 Bar Code 

Carrier Production: 12pt. C2S, 4” x 5.25” with a die cut 3 1/8” x 3/4”h, 4/4, bleed, UV coat one side, Affixing of Gift Card and Carrier 
 Applicable to total annual Gift Card production. As based on the standard BLACKHAWK 4/1 color card & carrier design. 
 In the event that Blackhawk’s third party costs for card production increase more than 3% from previous production run costs, the parties agree to negotiate an equitable adjustment to the standard
per card charge. 







 Other Services 
 Reporting: 
 Standard Reporting Suite – Included 

Activity Detail Report (Transaction Detail) 
 Daily Ledger Balance Report 
 Agent Control Summary Report 

Settlement Greater Than Authorization Report 
 Adjustment Detail Report 
 Monthly Store & Transaction Summary

 Dormancy Aging Report 
 Dormancy Aging Report by State 
 Mass Valuation and Devaluation Summary Report

 Mass Valuation – Devaluation Successful Detail Report 

Mass Valuation – Devaluation Failed Detail Report Transaction History by Gift Card Program Historical Report 

Approved Gift Card Activity Report 
 Custom Reports – $160 minimum per report with maximum of $550. 
 Escheatment
Services: (Optional) 
 State/Territory Fund Transfers – As quoted 







 AMENDMENT NO. 1 TO BLACKHAWK NETWORK AGREEMENT FOR SERVICES (CANADA) 

This Amendment No. 1 to Blackhawk Network Agreement for Services (Canada) (“Amendment”) is executed as of
the 3rd day of March, 2012 by and between Blackhawk Network (Canada) Ltd. (“Blackhawk”) and Canada Safeway Limited (“Client”). 
 WHEREAS, the parties executed that certain Blackhawk Network Agreement for Services (Canada) effective as of November 1, 2011 (“Agreement”); and 

WHEREAS, the parties now agree to amend certain provisions of the Agreement as set forth below effective as of November 1, 2011;

 NOW, THEREFORE, in consideration of the mutual covenants and promises of the parties and other good and valuable
consideration, the sufficiency and receipt of which is hereby acknowledged, the parties agree as follows intending to be legally bound: 
 1.
Capitalized terms not otherwise defined in this Amendment shall have their meanings as defined in the Agreement. 
 2.
Section 2 of Schedule 1 of the Agreement is deleted in its entirety and replaced with the following: 
 “2.
Payment. Blackhawk will invoice Client not later than thirty (30) days after the end of each fiscal period; the parties acknowledge that each employs a “52-53” week fiscal year that ends on the Saturday nearest to
December 31 and that there are 13 fiscal periods in each fiscal year. Client shall pay Blackhawk for the selected services within thirty (30) days of the date of Blackhawk’s invoice therefor. No invoice or purchase order shall have
the effect of modifying or amending this Agreement. Blackhawk reserves the right (without prejudice to its other rights or remedies) to suspend its performance under this Agreement if Client fails to make any payment when due. All amounts payable
under this Agreement, whether or not set out in Appendix A, are exclusive of applicable goods and services tax and harmonized sales tax under Part IX of the Excise Tax Act (Canada) and of Quebec sales tax under An Act respecting the Quebec sales
tax, as applicable. Blackhawk is registered for GST/HST purposes and for QST purposes and its registration numbers are 84007 5147 RT0001 and 1213300152 TQ0001, respectively.” 
 2. Each of the following paragraphs are hereby deleted in their entirety. 

“Inactive Account Fee  
 $0.038 
 Gift Cards will be deactivated from the Blackhawk System 30 days after
reaching a zero value. These cards will still be available for viewing detail until archived. 







 Gift Cards will be archived 12 months after their last credit/debit activity. All Gift Cards
removed from the Blackhawk System will be reported to Client via a file. 
 Account Maintenance Fee 

$0.038 
 Maintenance fees applicable to accounts with balances greater than zero that have had no customer-initiated activity for the past year. Maintenance fees are applied on the first day of the 13th month following a period of no customer-initiated activity.”

 3. The following new text is added to the end of Appendix A to the Agreement: 

“Signing/Incentive Bonus Eighty Thousand Dollars (CND$80,000) is payable by Blackhawk to Client after the later of
(i) full implementation of the Services or (ii) thirty (30) days following execution of this Agreement.” 
 4. Except as set
forth above, all terms and provisions contained in the Agreement shall remain in full force and effect. 
 IN WITNESS WHEREOF,
the undersigned have executed this Amendment as of the date first set forth above. 
  

							
	BLACKHAWK NETWORK (CANADA) LTD.	 	CANADA SAFEWAY LIMITED
				
	By:	 	 /s/ Jerry Ulrich
	 	By:	 	 /s/ M. Bruce Bowman

				
	Name:	 	 Jerry Ulrich
	 	Name:	 	 M. Bruce Bowman

				
	Title:	 	 SVP & CFO
	 	Title:	 	 Vice President & Secretary