SANTANDER HOLDINGS USA, INC.                       Fixed Income Investor Presentation                                   Fourth Quarter 2019                                          March 11, 2020
 DISCLAIMER  This presentation  of Santander  Holdings USA,  Inc. (“SHUSA”)  contains  “forward-looking statements” within the meaning  of the Private Securities Litigation Reform Act of 1995  regarding the financial condition, results of operations, business  plans and future performance  of SHUSA.   Words  such  as “may,” “could,” “should,” “will,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “goal” or similar expressions are intended to indicate forward-looking statements.  In this presentation, we may  sometimes  refer to certain non-GAAP   figures or financial ratios to help illustrate certain concepts. These ratios, each of which is defined in this document, if utilized, may include Pre-Tax Pre- Provision Income,  the Tangible Common   Equity to Tangible Assets  Ratio, and the Texas Ratio. This information supplements  our results as reported in accordance with GAAP  and should  not be viewed in isolation from, or as a substitute for, our GAAP results. We  believe that this additional information and the reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the impact of these items on our results for the periods presented due to the extent to which the items are indicative of our ongoing operations. Where   applicable, we provide GAAP   reconciliations for such additional information. The enhanced prudential standards  mandated   by Section 165  of the Dodd-Frank  Wall Street Reform  and  Consumer   Protection Act (the "DFA") (the “Final Rule") were enacted by  the Federal Reserve  System  (the "Federal Reserve")  to strengthen regulatory oversight of foreign banking organizations ("FBOs"). Under the Final Rule, FBOs  with over $50 billion of U.S. non-branch assets, including Santander, were required to consolidate U.S. subsidiary activities under an intermediate holding company   (“IHC”). Due to its U.S. non-branch total consolidated asset size, Santander is subject to the Final Rule. As a result of this rule, Santander transferred substantially all of its equity interests in U.S. bank  and  non-bank  subsidiaries previously outside the Company   to the Company,   which  became   an IHC  effective July 1, 2016. These  subsidiaries included Santander  BanCorp   (“SBC”), Banco   Santander  International (“BSI”), Santander Investment  Securities, Inc. (“SIS”), Santander Securities LLC (“SSLLC”), as well as several other subsidiaries. Effective July 2, 2018, Santander transferred Santander Asset Management,   LLC  ("SAM") to SHUSA.   The  contribution of SAM to the Company   transferred approximately $5.4 million of assets, $1.0 million of liabilities, and $4.4 million of equity to SHUSA. Although SAM is an entity under common control, its results of operations, financial condition, and cash flows are immaterial to the historical financial results of SHUSA. As a result, SHUSA elected to report the results of SAM on a prospective basis beginning July 2, 2018. As a result of the 2017  contribution of SFS in 2017 and  SAM   in 2018, SHUSA's   net income  is understated $1.0 million and $6.0 million for the year ended December   31, 2018 and  2017, respectively, and a contribution to stockholder's equity of $4.4million and $322.1 million was recorded on July 2, 2018, and July 1, 2017, respectively, which are immaterial to the overall presentation of the Company's financial statements for each of the periods presented.  Although  SHUSA   believes that the expectations reflected in these forward-looking statements are reasonable as of the date on which the statements are made,  these statements  are not guarantees of future performance and involve risks and uncertainties based  on various  factors and assumptions,  many   of which are beyond  SHUSA’s    control. Among  the factors that could cause  SHUSA’s   financial performance  to differ materially from that suggested  by forward-looking statements  are: (1) the effects of regulation, actions and/or policies of the Board of Governors of the Federal Reserve System (the “Federal Reserve”), the Federal Deposit Insurance Corporation (the "FDIC"), the Office of the Comptroller of the Currency (the “OCC”) and the Consumer   Financial Protection Bureau  (the “CFPB”), and  other changes  in monetary and  fiscal policies and regulations, including policies that affect market interest rates and money  supply, as well as in the impact of changes in and interpretations of generally accepted accounting principles in the United States of America ("GAAP"),  the failure to adhere to which could subject SHUSA   and/or its subsidiaries to formal or informal regulatory compliance and enforcement actions and result in fines, penalties, restitution and other costs and expenses, changes in our business practices, and reputational harm; (2) the slowing or reversal of the current U.S. economic expansion  and  the strength of the U.S. economy  in general and  regional and local economies  in which SHUSA    conducts operations  in particular, which  may  affect, among other things, the level of non-performing assets, charge-offs, and provisions for credit losses; (3) SHUSA’s ability to manage credit risk that may increase to the extent our loans are concentrated by loan type, industry segment,  borrower  type or location of the borrower of collateral; (4) inflation, interest rate, market and monetary fluctuations, including effects from the pending discontinuation of the London Interbank Offered  Rate as an  interest rate benchmark,  may, among   other things, reduce net interest margins, and  impact funding  sources and  the ability to originate and distribute financial products in the primary and secondary markets; (5) the pursuit of protectionist trade or other related policies, including tariffs by the U.S., its global trading partners, and/or other countries, and/or trade disputes generally; (6) the ability of certain European member countries to continue to service their debt and the risk that a weakened European  economy  could negatively affect U.S.-based financial institutions, counterparties with which SHUSA does business,  as well as the stability of global financial markets, including economic instability and recessionary conditions in Europe and the eventual exit of the United Kingdom  from the European   Union; (7) adverse movements    and volatility in debt and equity capital markets and adverse  changes  in the securities markets, including those related to the financial condition of significant issuers in SHUSA’s investment portfolio; (8) SHUSA's ability to grow revenue, manage expenses, attract and retain highly-skilled people and raise capital necessary to achieve its business goals and comply with regulatory requirements; (9) SHUSA’s ability to effectively manage its capital and liquidity, including approval of its capital plans by its regulators and its subsidiaries’ ability to pay dividends to it; (10) changes in credit ratings assigned to SHUSA or its subsidiaries; (11) the ability to manage risks inherent in our businesses, including through effective use of systems and  controls, insurance, derivatives and capital management;  (12) SHUSA’s  ability to timely develop competitive new products and services in a changing environment  that are responsive to the needs  of SHUSA's   customers  and  are profitable to SHUSA,  the success  of our marketing efforts to customers, and  the potential for new products and services  to impose additional unexpected  costs, losses or other liabilities not anticipated at their initiation, and expose SHUSA to increased operational risk; (13) competitors of SHUSA may have greater financial resources or lower costs, or be subject to different regulatory requirements than SHUSA,    may  innovate more  effectively, or may develop products and  technology  that enable those competitors  to compete  more  successfully than SHUSA   and  cause  SHUSA   to lose business  or market share; (14) Santander  Consumer   USA   Inc.’s (“SC’s”) agreement with Fiat Chrysler Automobiles US LLC  (“FCA”) may  not result in currently anticipated levels of growth, is subject to performance conditions that could result in termination of the agreement,  and is also subject to an option giving FCA the right to acquire an equity participation in the Chrysler Capital portion of SC’s business; (15) consumers and small businesses may decide not to use banks for their financial transactions, which could impact our net income; (16) changes  in customer  spending, investment  or savings behavior; (17) loss of customer  deposits that could increase our funding costs; (18) the ability of SHUSA    and its third-party vendors to convert, maintain and upgrade, as  necessary, SHUSA’s   data  processing and  other information technology  (“IT”) infrastructure on a timely and acceptable basis, within projected cost estimates and  without significant disruption to our business; (19) SHUSA’s ability to control operational risks, data security breach risks and outsourcing risks, and the possibility of errors in quantitative models SHUSA uses to manage   its business, including as a result of cyber-attacks, technological failure, human error, fraud or malice, and the possibility that SHUSA’s controls will prove insufficient, fail or be circumvented; (20) changes to income tax laws and  regulations and the outcome  of ongoing tax audits by federal, state and local income tax authorities that may require SHUSA  to pay additional taxes or recover fewer overpayments  compared   to what has been accrued  or paid as of period-end; (21) the costs and effects of regulatory or judicial actions or proceedings, including possible business restrictions resulting from such actions or proceedings; and (22) adverse publicity and negative public opinion, whether specific to SHUSA   or regarding other industry participants or industry-wide factors, or other reputational harm; and (23) acts of terrorism or domestic or foreign military conflicts; and acts of God,  including pandemics  and other significant health emergencies, and other natural disasters.  Because   this information is intended only to assist investors, it does not constitute investment advice or an offer to invest, and in making this presentation available, SHUSA gives no advice and makes no recommendation    to buy, sell, or otherwise deal in shares or other securities of Banco Santander, S.A. (“Santander”), SHUSA, Santander Bank, N.A. (“Santander  Bank” or “SBNA”), SC  or any other securities or investments. It is not our intention to state, indicate, or imply in any manner that current or past results are indicative of future results or expectations. As with all investments, there are associated risks, and you could lose money investing. Prior to making  any investment, a prospective  investor should consult with its own investment, accounting, legal, and tax advisers to evaluate independently  the risks, consequences,  and  suitability of that investment. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom.  2
 SANTANDER GROUP  Banco         Santander,            S.A.     (SAN       SM,      STD      US,     BNC       LN)     is   a  leading         retail     and     commercial              bank,       founded          in   1857      and headquartered                in   Spain.        It has      a  meaningful             presence           in   10   core      markets          in   Europe         and     the     Americas,           and     is   one of   the    largest        banks       in   the    world       by    market        capitalization.           The United States is a core market for Santander Group, contributing 7% to 2019                                                                             underlying attributable profit               2019 Loans & Advances to Customers1                                                                                   Contribution to 2019 Underlying attributable profit2                                                                                                                                                                                               Spain, 15%                                                                                                                                     Brazil, 28%                                                                                                                                                                                                        Europe                                                                                                                             South                                                                                                                            America                                                                                                                                                                    $9.1B                                                                                                                                                                                                              SCF, 13%                                                                                                                                                               Underlying                                                                                                                                                               Attributable                                                                                                                                                                     Profit1                                                                                                                            Chile, 6%                                                                                                                                                                                                          UK, 10%                                                                                                                         Argentina, 1%                                                                                                                               Uruguay &                                                                                                                           Andean Region,                                                       Portugal, 5%                                                                                                                                   2%3                                                                                                                                                Mexico, 9%                           Poland, 3%                                                                                                                                                                     USA, 7%                                                                                                                                                 North America   3      1  Loans and advances to customers excluding reverse repos        2  Excluding corporate center (EUR -2,096M) and Santander global platform        3  Uruguay and Andean region underlying profit (EUR 213M)
 SANTANDER US   SHUSA is an intermediate holding company (“IHC”) for Santander US entities and issues senior   unsecured notes under the ticker symbol “SOV”                            SHUSA Highlights                                                                                                                                                        SBNA           7 major locations                      $149B in assets                                                                                                                                                       SIS                                                                                                         SC          More than 15,000                       More than 5M           employees                              customers                                                                                               SC                                                                                                                        SC                                           Santander                                                                                                 BSI                                                                                   SC operates in all 50 states                                                                                   Company location                                                                                                                                                       BSPR                                            SHUSA                                       100% Ownership        SBNA –   Retail Bank            SC – Auto Finance            BSI – Private Banking           SIS – Broker Dealer           BSPR –    Retail Bank        100% Ownership                72.4% Ownership1               100% Ownership                 100% Ownership                 100% Ownership           $85B Assets                    $49B Assets                     $6B Assets                    $2B Assets                     $6B Assets     Products include:              •   Preferred auto             •  Private wealth              Investment banking             •  Top 3 retail bank in     •  C&I and commercial              finance provider to           management for HNW          services include:                 Puerto Rico    •  Multi-family                    Fiat-Chrysler                 and UHNW clients            •  Global markets              •  Established in 1972    •  Residential mortgage        •   Leading auto loan                                         •  Global transaction          •  SHUSA recently     •  Dealer floorplan                and lease originator                                         banking                        agreed to sell Puerto        financing                       and servicer                                              •  Global debt financing          Rico’s retail and                                    •   #1 retail auto ABS                                        •  Corporate finance              commercial franchise                                        issuer in 2019                                                                              to FirstBank Puerto                                                                                                                                    Rico 4    *  As of December 31, 2019      1  Company purchased ~17.5M shares of SC, ~76.3%
 SANTANDER BANK   SBNA   is a regional  retail consumer   bank  with a stable deposit  base  in the northeast  US                     SBNA Highlights         > 575 branches                                  > 2.3 million customers                        Other Loans                  Goodwill 2%                    4%          Other Assets             6%                         C&I and Other                                          Commercial       Cash                                21%        6%  Home Equity    6%                                                 »    Continue to improve loyalty and the customer experience                      $85B                                  across digital & physical channels in consumer bank Auto Loans    SBNA                                                »    Improve earning asset mix to drive further improvement in    8%              Assets                                  margins                                                                                                    *                                           Investments »    Online digital customers growth of 7% QPYQ driven by                                              19%           roll-out of enhancements and digital capabilities      Residential        9%                   CRE                                Multi-family                  9%                                  10% 5   * Quarter over prior-year quarter
 SANTANDER CONSUMER USA  SC is a large and established auto finance provider across the full credit spectrum with  demonstrated success through credit cycles                       SC Highlights                                                                      NY                                                                                                       PA                                                                                                 OH        9 servicing centers        1.1M loans/leases                                       IL                                                           CA        5,000 employees            2.9M customers                                                      NC                                                                             TX                                                                                                  GA                                                                                         LA                                                                                                      FL                                                          SC top 10 state % concentration                                                          SC operates in all 50 states                                                          Offshore servicing                                                          Servicing center   Indirect Auto and OEM                               Direct Auto      Relationships                                                      »   $59 billion in managed assets (includes $29B of loans, $17B of                                                          leases and $10B of assets serviced for others)                                                      »   Preferred auto finance provider for FCA US LLC providing loans,                                                          leases, dealer floorplan                               Digital Auto                                                      »   Leading auto ABS issuer in 2019   6
 FY 2019 SHUSA HIGHLIGHTS  »  SHUSA  net income for the full year 2019 was more than $1B »  SHUSA  2019 return on average equity 4.23% vs. 4.11% in 2018 »  SHUSA   paid common  stock dividends to Santander, the Company's sole shareholder, of $125 million per quarter. SC    also announced a quarterly cash dividend of $0.22 per share, and an authorization to repurchase up to $1.1 billion of    SC's outstanding common stock through the end of the second quarter of 2020  »  SHUSA   entered into an agreement to sell Santander BanCorp to FirstBank Puerto Rico. The transaction includes the    sale of 27 branches (~$6.2B of assets) for a total consideration of ~$1.1B  »  SBNA  completed the sale of 14 bank branches located in central Pennsylvania ($471M of deposits and $102M of retail    and business loans) to First Commonwealth Bank  »  SBNA  auto loan program with SC generated $7B in loans »  SC  announced an amendment  to its agreement with FCA US LLC establishing an operating framework that is mutually    beneficial for both parties for the remainder of the contract  »  SC was  the leading auto loan and lease ABS issuer with $11.9 billion in ABS, and also launched its first-ever nonprime    revolving ABS platform "SREV"  »  SC completed acquisition of $1.1 billion indirect auto loan portfolio from Gateway One Lending. »  Ana Botin, Executive Chairman of Banco Santander, joined the Boards of Directors of SHUSA and SBNA. »  Timothy Wennes  became  President and Chief Executive Officer (“CEO”) of SBNA. He joined SBNA from MUFG Union    Bank in California.  »  Juan Carlos Alvarez became SHUSA and SBNA  CFO  and serves on the board of SC.   7
 SANTANDER US KEY INITIATIVES                            »  Integrate U.S. operations and support functions to improve efficiency       SHUSA               »  Optimize balance sheet and capital across U.S. businesses                           »  Operate at large financial institution standards                            »  Continue to improve loyalty and customer experience across digital/physical channels       SBNA                          »  Enhance Earning Asset mix to drive further improvement in margins                            »  Optimize originations and maintain appropriate risk-return profile           SC              »  Enhance dealer and customer experience to drive originations growth                           »  Focus on strong operations, credit risk management and pricing to drive profitability   8
 SHUSA QUARTERLY PROFITABILITY1,2   FY19 net income improved YoY                 NET INTEREST         INCOME ($M)                                               PRE-TAX PRE-PROVISION INCOME                     ($M)                                  $1,622       $1,619                                                                    $1,043                                                                                                            $956                        $987      $1,604        $1,603                                                                    $915                                                             $1,599                                                                                   $821         4Q18         1Q19          2Q19          3Q19         4Q19                            4Q18          1Q19          2Q19          3Q19          4Q19                     PRE-TAX INCOME            ($M)                                                            NET INCOME ($M)                                   $562                                                                                   $407                                                  $383                     $356                                                                                                              $270                                                                                                            $240                                                               $213       $184                                                                                   $132                                                   $126         4Q18         1Q19          2Q19          3Q19         4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19  9    1  Net income includes noncontrolling interest. Refer to page 25 for additional detail.      2  See Page 22 for the consolidating income statement.
 NIM AND INTEREST RATE RISK (IRR) SENSITIVITY   SHUSA’s asset sensitive position has decreased since 4Q18                       NET    INTEREST MARGIN                                                        SHUSA INTEREST RATE RISK                                                                                           (Change in annual net interest income for parallel rate movements)  SC                                                                                   Up 100bps      10.2%          10.0%          10.1%           10.0%                                  2.9%                                                                                                         2.5%          2.5%                                                                   9.5%                                                                                                                                      1.8%                                                                                                                                                    1.3%  SHUSA       5.9%            5.8%           5.7%                                                    5.6%           5.4%                   4Q18           1Q19          2Q19           3Q19          4Q19  SBNA                                                                                                                                               -1.1%      3.3%            3.2%           3.1%                                             Down 100bps                                    -1.9%                                                    3.0%           2.8%                                                                                                         -2.8%         -2.7%                                                                                          -3.1%        4Q18           1Q19            2Q19           3Q19           4Q19   10
 BALANCE SHEET OVERVIEW                                          1   SHUSA’s         balance       sheet      reflects      the    combination          of   bank-funded           core    deposits        and    an    auto   finance     company         with   diversified       liquidity                                Home Equity                                                                         SC revolving credit                                   3%   Other Loans 1%                                                     Savings   facilities, 3%                   Goodwill 3%                                                                              4%                              SC secured        Auto Loans SBNA 4%                               Auto Loans - SC                     FHLB Borrowings                              structured financings                                                             20%                                  5%                                           19%         Cash 5%                                                                      Other Liabilities                                                                                           5%     Residential                                                                    Certificates of        6%                                                                             deposit                   $125B                                                                                        6%                              $149B                                                                          Liabilities Other Assets                                                                         Other       6% 2                                                                         Borrowings                                                        Money                                                                    C&I and Other       7%                         $24B                               market                              Assets                                Commercial                                                                        18%    Multi-family                                                       16%       6%                                                                                                       Equity                                                                                    Interest-bearing                                                                                        demand                                                                                          7%                CRE                6%                                                                                                    Noninterest-                                                     Investments                                  bearing demand                   Equity (including Non-                                                                                                                                  controlling interest (“NCI”)                    Operating Lease Assets              13%                                            10%                                                                                                                                           16%                             11%    11   1  See page 24 for the consolidated balance sheet       2  Includes loans held for sale and allowance for loan and lease losses
 BALANCE SHEET TRENDS1   Balance sheet trend reflects loan and lease growth funded by deposits and borrowed funds                            ASSETS      ($B)                                                             LIABILITIES & EQUITY            ($B)     Gross Loans   Investments  Leases   Other Assets  Short Term Funds                   Equity   IB Deposits  Borrowed Funds   NIB Deposits   Other Liabilities                                                                                                                                                    $149                                  $144         $147          $149                                                      $144           $147       $135          $139                                                                   $135          $139                                        7                                   8             8             8                                                         6             7        8            8                          12            12                            5             6                           15             15                     12            13                                                                     15            15       10                                       16            16                            14       14            14            15                                   16           18            19                                                                      49             51       15            15                                                                     45            46            49                                                                                                                         49            51             53       88            90            92           93            94                            47            48                                                                                             24            24            25            25             24       4Q18         1Q19          2Q19          3Q19         4Q19                          4Q18          1Q19           2Q19          3Q19          4Q19                     LOANS & LEASES ($B)                                                                         DEPOSITS        ($B)         Auto     C&I      CRE       Leases      Res. Mtg     Other                          Money Market   NIB Deposits   IB Deposits  CD    Savings   Other                                               $109          $110                                                                                    $68                     $104          $106                                                                                                 $67       $102                                       4            3                                             $63          $64                       3            2                                                          $61                                       1             6        3                                       14            14                                            1             1             6                     16            15                                                          6            6             6       16                                                                                                                               9            10                                                16            16                                            8             9                     14            15                                                          8       14                                                                                                                              10            10                                                                                                            9             9                                   17           17            17                               9       17            17                                                                                                                                       15            15                                                                                              14            15            15                                   25           24            24       23            24                                                                                               24            24            24           26            27       29            30            32           34            36       4Q18         1Q19          2Q19          3Q19         4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19 12   1  See pages 35 and 36 for trend detail on SBNA loan portfolio
 BORROWED FUNDS PROFILE   Public issuances consist of SHUSA unsecured debt and SC auto ABS                  SHUSA CONSOLIDATED ($B)                                                                     SHUSA HOLDCO            ($B)     SHUSA Debt   SBNA    SC ABS   SC Private Amortizing SC 3rd Party & Other                                           SHUSA Debt                                                                                                        $9.9                              $9.9                $49.2                             $50.7                  5.5                               5.4                 6.6                               7.7                 20.4                               20.5                  6.8                               7.2                 9.9                               9.9               Q3 2019                            Q4 2019                                              Q3 2019                           Q4 2019                              SBNA ($B)                                                                                SC ($B)                            FHLB       Bank Debt                                                 ABS        Private Amortizing    3rd Party     Intragroup 1                                                   $7.1                  $6.8                                                                                                                    $41.6                 0.1                               0.1                                                 $38.9                                                                                                                                          5.7                                                                                                        5.3                                                                                                        6.6                               7.7                                                                                                        6.6                               7.7                 6.7                               7.0                                                                                                         20.4                              20.5                 Q3 2019                           Q4 2019                                              Q3 2019                           Q4 2019   13   1  Intragroup balance includes lending from SHUSA to SC, which is eliminated at the consolidated level
 SHUSA DEBT & TLAC  During 4Q19:        »  SHUSA  redeemed  $0.3B of debt owned by BSI clients        »  SHUSA  issued $0.4B debt due July 2023 to BSI clients        »  On October 29, 2019, SHUSA injected $20MM of capital into SSLLC In October, SHUSA exchanged $0.95B of the 4.45% debt (due 2021) and 3.70% debt (due 2022) for new 3.24% debt (due 2026)  As of 4Q19, SHUSA met the Federal Reserve TLAC and Long-term debt (“LTD”) requirements, with 21.6% TLAC, 6.6% LTD1 and a CET1 ratio of 14.6%  DEBT  MATURITY SCHEDULE ($ in Billions)                                        $2.2                                         $1.2                                                 $1.8            $1.1                              $1.3                Sr.            Sr.                                        Sr.      Debt           L+100              $0.4                         $1.1                                       L+110    2.875%                        $1.1           $0.1                Sr.                                   $0.9                              L+100                        $1.1               $1.1           $1.0                         $1.0     $1.0                $0.9                     $0.6     $0.8            Sr.      Sr.       Sr.      Sr.       Sr.      Sr.       Sr.       Sr.           Debt      Debt     Debt      Debt     Debt      Debt      Debt     Debt           2.65%     4.45%    3.70%     3.40%     3.50%    4.50%     3.244%    4.40%            2020     2021      2022      2023     2024      2025     2026      2027      2028     2029                                      Public issuance Private placement Internal TLAC 14 1 SHUSA’s requirement is 20.5% for TLAC and 6.0% for LTD as a percentage of risk-weighted assets
 CAPITAL RATIOS1   SHUSA capital ratios remain at the top of peers, with recent trend driven by asset growth2                                 CET1                                                                     TIER 1 LEVERAGE RATIO      15.5%         15.4%                                                                                            14.0%         13.9%                                 15.0%        15.0%                                                                     13.7%                                                            14.6%                                                                    13.6%                                                                                                                                                   13.1%        4Q18         1Q19          2Q19          3Q19         4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19            TIER 1 RISK-BASED CAPITAL RATIO                                                        TOTAL RISK-BASED            CAPITAL RATIO                                                                                             18.4%         18.1%     16.9%         16.7%                                                                                                17.7%        17.7%                                 16.3%        16.2%                                                                                                17.2%                                                            15.8%       4Q18          1Q19          2Q19          3Q19          4Q19                            4Q18         1Q19          2Q19          3Q19          4Q19   15   1  Capital ratios calculated under the U.S. Basel III framework on a transitional basis.      2  See page 28 for comparison of SHUSA capital ratios to peers.
 ESTIMATED CURRENT EXPECTED CREDIT LOSSES  (“CECL”) IMPACT   Dollars in Millions                           (Estimated)1             (Audited)             (Audited)   Allowance Ratios                            January 1, 2020       December 31, 2019      December 31, 2018   Total Loans Held for Investment (LHFI)          $92,705                $92,705                $87,046   Total Allowance for Credit Loss (ACL)           ~$6,267                 $3,738                $3,993   Total Allowance Ratio                           ~6.8%                    4.0%                  4.6%   »  Estimated Day 1 CECL impact is expected to increase Q4 2019 allowance for credit loss by ~$2.5B        •  Total allowance coverage ratio increases to ~6.8%  »  Expected impact to Q1 2020 CET1 ratio of -24 basis points, with phase-in, and -97 basis points, fully phased-in. »  Expected impact to Q1 2020 total capital ratio of -23 basis points, with phase-in, and -92 basis points, fully phased-in. »  Day 2 post-implementation impact will depend on several factors:        •  Mix and credit trends in the portfolio        •  Balance sheet growth        •  Outlook of macroeconomic conditions   16  1 Estimated and subject to change due to various internal and external factors
 SBNA ASSET QUALITY SBNA       asset    quality     metrics     remain      stable     and    in-line   with    bank    peers          ANNUALIZED NET CHARGE-OFF RATIO                                                                            NPL RATIO1                                                                                            0.97%         1.00%                                                                                                                      0.92%                                                                                                                                   0.82%                                                                                                                                                 0.75%                                                0.50%        0.48%                         0.76%         0.78%         0.76%        0.76%         0.76%     0.39%         0.37%         0.41%                                              0.49%         0.46%                                 0.36%     0.21%         0.27%       4Q18         1Q19          2Q19          3Q19          4Q19                         4Q18          1Q19          2Q19          3Q19         4Q19                                                                      SBNA          Large Banks                    ALLL TO TOTAL LOANS2                                                            RESERVE COVERAGE (ALLL/NPL)                                                                                                                                                    157.0%                                                                                            149.4%        148.0%        153.5%       154.3%                                                                                                                                                     128.1%     1.07%         1.09%         1.10%        1.10%         1.10%                                                                    118.3%                                                                                            108.3%        104.6%        110.4%      1.06%         1.05%         1.02%                                              0.97%         0.96%        4Q18         1Q19          2Q19          3Q19         4Q19                             4Q18          1Q19          2Q19          3Q19         4Q19   17   1  NPLs = Non accruing loans plus accruing loans 90+ days past due (“DPD”)      2  ALLL = Allowance for loan and lease losses      *  Source: SNL Bank level data; Large Bank = BAC, COF, C, KEY, BMO, HSBA, PNC, RBS, JPM, UNB, TD, USB, and WFC
 SC ORIGINATIONS                                           Twelve Months Ended          Variance         Dollars in Millions               FY 2018       FY 2019      FYoFY (%)        Total Core Retail Auto              $  9,416     $  10,033           7%         Chrysler Capital Loans (<640)1       5,718         5,617          (2%)         Chrysler Capital Loans (≥640)1       3,921         7,146           82%        Total Chrysler Capital Retail         9,638        12,763           32%        Total Leases2                         9,752         8,538         (12%)        Total Auto Originations3           $  28,807     $  31,316           9%         SBNA Originations4                   $1,855        $6,960          275%      1 Approximate FICOs    2 Includes nominal capital lease originations 18 3 Includes SBNA Originations    4 SBNA Originations remain off SC’s balance sheet, servicing rights retained
 SC ASSET QUALITY   Delinquency Ratios: 30-59 Days Delinquent      10.5%        11.0%    10.5%                                 9.4%        9.5%                                 Early  stage  delinquencies    improved   130  bps  YoY                              8.4%        9.4%        9.5%         9.7%                              8.4%   Delinquency Ratios: >59 Days Delinquent                 6.0%     5.5%                                                                   5.1%                                          4.7%        4.7%                                 Late  stage  delinquencies    improved   90  bps YoY                              4.2%   Gross Charge-off Rates                 20.2%       19.5%                                                      18.3%                                Gross   charge-off   rates decreased    290  bps YoY    17.6%                                                         17.3%                                         16.1%   Net Charge-off Rates                 10.6%     8.8%        10.6%        8.6%                    8.1%                                          6.4%     8.8%                                                                                  Net  charge-offs   decreased   230  bps  YoY                             8.6%                     8.1%        8.3%                                          6.4%    Q3 2018     Q4 2018      Q1 2019     Q2Q2  20192019 Q3Q3  20192019 Q4Q4  20192019   19
 RATING AGENCIES                         On September 13, 2019, S&P affirmed SHUSA’s ratings at BBB+/A-2                        and SBNA’s ratings at A-/A-2. The outlook for both remains Stable.                          On July 15, 2019, Fitch affirmed the ratings for SHUSA and SBNA at                        BBB+/F-2 and the outlook at Stable.                          On December 14, 2017, Moody’s upgraded SBNA’s long-term rating by                        1 notch from Baa2 to Baa1. SHUSA’s ratings were not impacted.                     Santander                SHUSA                   SBNA  December    2019 Te           S&P   Moody’s  Fitch   S&P    Moody’s  Fitch   S&P  Moody’s   Fitch  Short Term               A-1      P-1    F-2     A-2     N/A     F-2    A-2     P-1     F-2  Deposits  Long-Term               A-1      A2      A      N/A     N/A     N/A    A-2     A2      A-  Deposits  Senior Debt   A       A2      A-    BBB+     Baa3   BBB+     A-    Baa1    BBB+    Outlook   Stable   Stable Stable  Stable  Stable  Stable Stable  Stable  Stable  20
 APPENDIX
 CONSOLIDATING INCOME STATEMENT (FULL YEAR)                                                    For the year ended period December 31, 2019                                                                       (1)               (2)  (US $ Millions)                             SBNA        SC      Other       IHC Entities  SHUSA  Interest income                          $     2,824 $    5,303  $          57 $          466 $     8,650   Interest expense                                  (685)      (1,335)           (123)              (64)       (2,207)   Net interest income                      $      2,139 $     3,968 $          (66) $          402 $     6,443   Fees & other income/(expense)                       603        2,764 $          (96)              452         3,723  Other non interest income/(loss)                        6             - $            (1)                  1                6  Net revenue/(loss)                       $      2,748 $     6,732 $        (163) $          855 $   10,172  General & administrative, and other expenses        (2,250)       (3,284)           (193)            (639)       (6,366)    Other expenses                                      -             -             -               -             -  Provision for credit losses                        (208)       (2,094)                 3                  7       (2,292)   Income/(loss) before taxes               $         290 $     1,354 $        (353) $          223 $     1,514   Income tax (expense)/benefit                         (45)          (360)              19               (86)           (472)  Net income/(loss)                        $         245 $        994 $        (334) $          137 $     1,042   Less: Net income attributable to NCI (3)             -            289             -               -            289  Net income attributable to SHUSA         $         245 $        705 $        (334) $          137 $         753   22 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation.    2 The entities acquired in the formation of the IHC are presented within "other" in  SHUSA’s financial statement segment presentation due to immateriality.    3 SHUSA net income includes NCI.
 CONSOLIDATING INCOME STATEMENT (Q4)                                                 For the three-month period ended December 31, 2019                                                                       (1)               (2)  (US $ Millions)                             SBNA        SC      Other       IHC Entities  SHUSA  Interest income                          $        695 $    1,325 $          17 $          111 $     2,148   Interest expense                                  (175)          (332)             (26)              (16)          (549)   Net interest income                      $         520 $        993 $            (9) $             95 $     1,599   Fees & other income/(expense)                       151            638 $          (32)              109            866  Other non interest income                               3             -             -               -                3  Net revenue/(loss)                       $         674 $     1,631 $          (41) $          204 $     2,468   General, administrative and other expenses           (612)          (864)             (33)            (138)       (1,647)    Other expenses                                      -             -             -               -             -  Provision for credit losses                          (63)          (545)               (1)                  1           (608)  Income/(loss) before taxes               $            (1) $        222 $          (75) $             67 $         213  Income tax (expense)/benefit                           (1)             (76)              20               (30)             (87)  Net income/(loss)                        $            (2) $        146 $          (55) $             37 $         126  Less: Net income attributable to NCI (3)             -              39             -               -              39  Net income attributable to SHUSA         $            (2) $        107 $          (55) $             37 $           87   23 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation.    2 The entities acquired in the formation of the IHC are presented within "other" in  SHUSA’s financial statement segment presentation due to immateriality.    3 SHUSA net income includes NCI.
 CONSOLIDATING BALANCE SHEET                                                                    December 31, 2019                                                                                        IHC                                                                               (1)            (2) (US $ millions)                              SBNA           SC         Other        Entities       SHUSA Assets Cash and cash equivalents                 $         4,878 $              82 $             (93) $         2,777 $         7,644 Investments available-for-sale at fair value          10,958                 92                -            3,290          14,340 Investments held-to-maturity                         3,939                -                -                -            3,939 Other investment securities(3)                          990                -                    2                    4               996 Loans held for investment ("HFI")                  54,973          30,810                (40)            6,962          92,705 Less ALLL                                              (533)           (3,043)                    2                (72)           (3,646)         Total loans HFI, net                       54,440          27,767                (38)            6,890          89,059 Goodwill                                             3,403                 74               967                -            4,444 Other assets                                         6,063          20,908               305            1,801          29,077 Total assets                              $       84,671 $       48,923 $         1,143 $       14,762 $    149,499   Liabilities and Stockholder's Equity Deposits                                  $       61,698 $             - $        (3,357) $         8,986 $       67,327 Borrowings and other debt obligations                7,161          39,194            4,297                    2          50,654 Other liabilities                                    2,131            2,410               146            2,432            7,119        Total liabilities                           70,990          41,604            1,086          11,420        125,100 Stockholder's equity including      noncontrolling interest                         13,681            7,319                 57            3,342          24,399 Total liabilities and stockholder's equity $       84,671 $       48,923 $         1,143 $       14,762 $    149,499    24 1 Includes holding company activities, IHC eliminations, and eliminations and purchase accounting marks related to SC consolidation.    2 The entities acquired in the formation of the IHC are presented within "other" in  SHUSA’s financial statement segment presentation due to immateriality.    3 Other investment securities include trading securities.
 QUARTERLY TRENDED STATEMENT OF OPERATIONS   (US $ Millions)                           4Q18     1Q19    2Q19      3Q19      4Q19 Interest income                         $   2,095 $  2,141 $  2,176      2,185       2,148  Interest expense                              (491)       (538)       (554) (566) (549) Net interest income                       1,604   1,603    1,622    1,619     1,599 Fees & other income                            807         897        961 999   866 Other non interest income                         (5)           (2)             2 2 3 Net revenue                               2,406   2,498    2,585    2,620     2,468 General, administrative, and other expenses     (1,491)    (1,542)    (1,542) (1,633) (1,647) Provision for credit losses                   (731)       (600)       (481) (604) (608) Income before taxes                        184      356      562      383       213 Income tax (expense)/benefit                    (52)       (116)       (155) (113) (87) Net income                              $      132 $     240 $     407 $      270 $       126  Less: Net income attributable to NCI              32           73        111 67  39 Net income attributable to SHUSA        $      100 $     167 $     296 $      203 $          87   25
 ANNUAL PROFITABILITY1                   NET INTEREST INCOME ($M)                                                       PRE-TAX       PRE-PROVISION INCOME ($M)                                 NII          NIM $8                                                                     10%      $6,901                                                                                 $4,873* $7                 $6,565                                   $6,424       $6,345        $6,443     9%                                                                                                           $3,935  $6                                                                                                                                    $3,757       $3,806                                                                         8%                                               $3,561   $5       6.1%                                                             7% $4                                             6.0%                                  5.7%                        5.6%                    5.5%                                                6% $3                                                                         5% $2                                                                         4% $1  $-                                                                     3%                    $425        2015          2016         2017          2018          2019                            2015          2016         2017          2018          2019                      PRE-TAX INCOME ($M)                                                                       NET INCOME ($M)                                                                                             $1,393*                                               $1,417        $1,514                                                       $958         $991         $1,042       $793*          $955          $801                                                                     $641          2015          2016         2017          2018          2019                            2015          2016         2017          2018          2019        $(3,655)                                                                               $(3,055)   26   1  Net income includes non-controlling interest        * Non-GAAP pro-forma figures exclude the following expenses for 2015: $96 MM tax provision and $4.4B goodwill impairment.
 SHUSA CAPITAL RATIOS PEER COMPARISON                                              CET1                                                                                                   TIER 1 LEVERAGE RATIO                                                                                 14.63%                                                                                                                         13.13%                                                                                                                                      1,2                                                                                                                               Peer    Group Median = 9.65%          1,2    Peer    Group Median = 10.13%                 TIER 1 RISK-BASED CAPITAL RATIO                                                                                          TOTAL RISK-BASED                        CAPITAL RATIO                                                                                 15.80%                                                                                                                                                                                                           17.23%                                                                                                                                        1,2          1,2     Peer    Group Median = 11.26%                                                                                               Peer    Group Median = 13.49%   27      *  Data as of December 31, 2019        1   Peers: ALLY, BBVA, BMO, BNP, COF, CIT, CFG, CMA, DFS, FITB, HBAN, KEY, MTB, MUFG, RF, TD, TF        2   Peer data from SNL Financial
 NON-GAAP TO GAAP RECONCILIATIONS  $ Millions SHUSA Pre-Tax Pre-Provision Income                       4Q18       1Q19       2Q19        3Q19         4Q19     Pre-tax income, as reported                      $        184 $        356 $        562 $           383 $           213     Add back:         Provision for credit losses                            731           600           481              604              608     Pre-tax pre-provision income                     $        915 $        956 $    1,043 $           987 $           821  CET 1 to Risk-Weighted Assets                            4Q18       1Q19       2Q19        3Q19         4Q19     CET 1 capital                                    $  16,759  $  16,979 $  17,277  $     17,504 $     17,392      Risk-weighted assets                               107,916    110,469   114,877       116,652      118,898           Ratio                                           15.5%      15.4%      15.0%       15.0%        14.6%  Tier 1 Leverage     Tier 1 capital                                   $  18,193  $  18,397 $  18,695  $     18,888 $     18,781      Average total assets for leverage capital purposes   129,681   132,154   136,165      139,301      143,057           Ratio                                           14.0%      13.9%      13.7%       13.6%        13.1%  Tier 1 Risk-Based     Tier 1 capital                                   $  18,193  $  18,397 $  18,695  $     18,888 $     18,781      Risk-weighted assets                               107,916    110,469   114,877       116,652      118,898           Ratio                                           16.9%      16.7%      16.3%       16.2%        15.8%  Total Risk-Based     Risk-based capital                               $  19,807  $  20,039 $  20,391  $     20,601 $     20,480      Risk-weighted assets                               107,916    110,469   114,877       116,652      118,898           Ratio                                           18.4%      18.1%      17.7%       17.7%        17.2% 28
 SBNA: QUARTERLY PROFITABILITY                       NET INTEREST INCOME ($M)                                                       PRE-TAX      PRE-PROVISION INCOME ($M)1 600                                                                         5.00%           $541          $541         $547          $531                                                                  $520                  160                                  $152                                                                             4.50%                $143          $140                       $145 500                                                                                    140                                                                             4.00%                                                                                        120 400       3.2%          3.2%                                      3.1%          3.0%                     3.50%                                                                  2.8%                  100 300                                                                         3.00%                                                                                         80                                                              $62                                                                             2.50% 200                                                                                     60                                                                             2.00%       40 100                                                                             1.50%       20   0                                                                         1.00%        0           4Q18         1Q19          2Q19          3Q19          4Q19                            4Q18         1Q19          2Q19          3Q19          4Q19                          PRE-TAX INCOME ($M)1                                                                 NET INCOME/(LOSS)            ($M)1  120                                      $105                                              100           $100                                                                                                               $85           $87  100                     $92                         $95                                 90                                                                                                                $76                                                                                          80  80                                                                                     70        $63                                                                                          60  60                                                                                     50                                                                                         40  40                                                                                         30  20                                                                                     20                                                                   ($1)                  10                                                              ($2)   0                                                                                      0           4Q18         1Q19          2Q19          3Q19          4Q19                  (10)      4Q18         1Q19          2Q19          3Q19          4Q19  -20       29   1 Includes non-recurring compensation expenses. Please see form 10-K for further details.
 SBNA: QUARTERLY TRENDED STATEMENT OF OPS   OF OPS (US$ in Millions)                    4Q18     1Q19      2Q19      3Q19      4Q19 Interest income                    $       680 $       698 $       719 $       712 $       695  Interest expense                           (139)         (157)         (172)         (181)         (175)  Net interest income                $       541 $       541 $       547 $       531 $       520  Fees & other income                          138           130           142           180           151 Other non-interest income                       (5)              (2)               2               2               3 Net revenue                        $       674 $       669 $       691 $       713 $       674  General, administrative & other expenses        (531)         (529)         (539)         (568)         (612)  Release of/(provision for) credit losses            (43)            (48)            (47)            (50)            (63) Income before taxes                $       100 $          92 $       105 $          95 $           (1) Income tax expense                            (37)            (16)            (20)              (8)              (1) Net income/(loss)                  $          63 $          76 $          85 $          87 $           (2)                                         4Q18      1Q19      2Q19     3Q19      4Q19 Net interest margin before provision  3.25%     3.15%     3.11%     2.97%     2.81%   30
 SBNA: QUARTERLY AVERAGE BALANCE SHEET   SBNA: QUARTERLY AVERAGE BALANCE SHEET   (In millions)                                            4Q19                   3Q19                 Change                4Q18                                                      Average     Yield/    Average     Yield/    Average     Yield/     Average    Yield/                                                     Balance      Rate     Balance      Rate     Balance      Rate      Balance     Rate   Deposits and investments                           $  18,159    2.12%    $ 16,207     2.25%     $  1,952    -0.13%    $ 15,739   2.49%  Loans                                                  56,042   4.28%       55,337    4.49%            705  -0.21%       51,583  4.52%  Allowance for loan losses                                   (542)   ---         (553)     ---            11     ---          (536)   ---  Other assets                                              9,889     ---       9,757       ---          132      ---        8,629     ---  TOTAL ASSETS                                       $  83,548    3.33%    $ 80,748     3.53%     $  2,800    -0.20%    $ 75,415   3.61%   Interest-bearing demand deposits                          8,937 0.48%         8,920   0.69%              17 -0.21%         8,369 0.63%  Noninterest-bearing demand deposits                    12,223       ---     12,245        ---           (22)    ---      12,025      ---  Savings                                                   3,731 0.06%         3,813   0.07%             (82) -0.01%        3,812 0.64%  Money market                                           28,201   1.17%       26,357    1.28%         1,844   -0.11%       26,737  1.06%  Certificates of deposit                                   7,839 1.91%         7,077   2.06%            762  -0.15%         5,808 1.70%  Borrowed funds                                            6,502 2.57%         6,255   2.82%            247  -0.25%         3,614 3.19%  Other liabilities                                         2,278     ---       2,226       ---            52     ---        1,747     ---  Equity                                                 13,837       ---     13,855        ---           (18)    ---      13,301      ---  TOTAL LIABILITIES & STOCKHOLDER'S EQUITY           $  83,548    0.84%    $ 80,748     0.90%     $  2,800    -0.06%    $ 75,413   0.74%   NIM                                                             2.81%                 2.97%                 -0.16%               3.25%   31
 SBNA: FUNDING –                                    DEPOSITS                   AVERAGE NON-MATURITY DEPOSIT                                                                                                    AVERAGE TOTAL DEPOSIT BALANCE1                        ($B)                              BALANCES1         ($B)  60.0            Non-Maturity Deposit Balances          Avg. Interest Cost   1.00%      70.0                Total Deposits         Avg. Interest Cost                1.20%                                                                   $50.0                                                    $48.1                               60.0                                                              $57.8      1.10% 50.0       $47.7        $47.0         $47.3                                                                                                $55.2                                                                             0.90%                 $53.5        $53.7         $54.5                                                                                         50.0                                               0.96%                     1.00% 40.0                                               0.80%                                                                     0.93%                                      0.77%                                  0.80%                                                                       0.89%                                                                                        40.0                    0.87%                                                0.90%                         0.74%                                    0.74% 30.0                                                                                                  0.79%           0.68%                                                                        30.0                                                                         0.80%                                                                             0.70% 20.0                                                                                        20.0                                                                         0.70%                                                                             0.60% 10.0                                                                                        10.0                                                                         0.60%    -                                                                         0.50%        -                                                                          0.50%            4Q18         1Q19          2Q19         3Q19          4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19         32   1 Represents average quarterly balances.            * SBNA total deposits less the SHUSA cash deposit held at SBNA.
 SBNA: ASSET QUALITY SBNA       asset    quality     metrics     remain      in  line   with   large    bank     peers                                  NPLs                                                                      CRITICIZED       BALANCES1                     $535                                                                                  Criticized Balances       Criticized Ratio      $504                       $508                                                                                $2,300                                                                          10.00%                                               $453                                                                    $2,230                                                              $416                                                                                              9.00%                                                                               $2,200                    $2,142                                                                                                                                       $2,093                   8.00%                                                                                                                                                    $2,065                                                                                $2,100                                                                          7.00%                                                                                $2,000                                                                          6.00%                                                                                           $1,903                                                                                                                                                                5.00%                                 -17%                                          $1,900                                                                                                                                                               4.00%                                                                               $1,800                                                                                                                        4.05%                                  3.00%                                                                                            3.68%         4.02%                       3.79%   3.73%                                                                               $1,700                                                                          2.00%      4Q18         1Q19          2Q19          3Q19          4Q19                           4Q18          1Q19          2Q19          3Q19          4Q19                          DELINQUENCY2                                                                            TEXAS RATIO3                                                                                             9.02%         8.95%                                                                                                                        8.44%        8.32%         8.25%     0.82%                                                  0.85%                   0.75%                      0.74%                                0.70%                                                                     7.58%                                                                                            7.41%                       7.02%                                                                                                                                     6.43%                                                                                                                                                   5.33%                   0.62%                                    0.60%                                              0.54%     0.50%                      0.47%                                                                                                                                    Large Banks        SBNA                                        Large Banks          SBNA       4Q18         1Q19          2Q19         3Q19          4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19   33    1 Criticized = loans that are categorized as special mention, substandard, doubtful, or loss       2 Delinquency = accruing loans 30-89 DPD plus accruing loans 90+ DPD       3 See slide 39 for non-GAAP measurement reconciliation of Texas Ratio
 SBNA: ASSET QUALITY (CONTINUED)                                Outstandings*                                 NPLs to Total Loans                                   Net Charge-Offs                               MORTGAGES                                                                              HOME EQUITY 10                                                                           7.00%          $9.0          $9.1          $9.0                                  6,000,000,040                                                                         7.00%                                                    $8.5                                         $5.3          $5.2  9                                                               $8.2        6.00%                                         $5.0                                  6.00%                                                                                                                                          $4.8          $4.6  8                                                                         5,000,000,0405.00%                                                                    5.00%  7                                                                           4.00%                                                                            4,000,000,040                                                                         4.00%  6                                                                           3.00%                                                                                                1.8%          1.8%          1.8%          1.9%          1.9%      3.00%          1.1%                                      1.1%  5                     1.1%          1.0%                        0.7%      3,000,000,0402.00%                                                                    2.00%  4                                                                           1.00%                                                                               1.00%  3                                                                         2,000,000,0400.00%                                                                    0.00%  2                                                 0.0%                      -1.00%                                                                              -1.00%          0.0%          0.0%          0.0%                        -0.1%     1,000,000,040       0.0%          -0.1%         -0.1%         -0.1%         0.0%  1                                                                           -2.00%                                                                              -2.00% -                                                                            -3.00%    40                                                                        -3.00%         4Q18          1Q19          2Q19           3Q19          4Q19                          4Q18          1Q19          2Q19         3Q19          4Q19                     COMMERCIAL REAL ESTATE1                                                     SANTANDER REAL ESTATE CAPITAL (SREC)                                                                                                                $8.4          $8.5         $8.4          $8.5      7.0%   6                                                                         9,000,000,0007.0%   $8.3           $5.3          $5.4          $5.3          $5.5          $5.5                                                                             8,000,000,0006.0%                                                                    6.0%   5                                                                         7,000,000,0005.0%                                                                    5.0%                                                                                                                                                                   4.0%   4                                                                         6,000,000,0004.0%                                                                                                                                                                  3.0%                                                                             5,000,000,0003.0%   3                                                                          2.0%                                                                                2.0%           0.8%                                                              4,000,000,000       0.4%                        0.1%          0.1%          0.1%          0.0%        1.0%                             0.1%         0.1%          0.0%          0.1%      1.0%                                                                             3,000,000,000   2                                                                          0.0%                                                                                0.0%           0.1%                                                               2,000,000,000                                                                        -1.0%   1                    0.0%          0.0%          0.0%          0.0%        -1.0%              0.0%          0.0%         0.0%          0.0%          0.0%                                                                             1,000,000,000-2.0%                                                                   -2.0%  -                                                                           -3.0%      -                                                                        -3.0%          4Q18          1Q19          2Q19          3Q19          4Q19                           4Q18         1Q19          2Q19          3Q19         4Q19                                                                                         OUTSTANDINGS $             NPL RATIO %           Net Charge Off Rate %      34   1 Commercial real estate (“CRE”) is comprised of the  commercial real estate and continuing care retirement communities  business segments (SREC segment included .             .in separate graph)          * Dollars in billions
 SBNA: ASSET QUALITY (CONTINUED)                                         Outstandings*                                                   NPLs to Total Loans                                                         Net Charge-Offs                            COMMERCIAL BANKING1                                                                                          CORPORATE & INVESTMENT BANKING                                                                    $15.2                                 8,000,000,000                                                                                                         7.0% 16      $14.6               $14.9              $15.0                                 $14.6           7.0%                                                                 $6.9                                                                                                         7,000,000,000                                 $6.4                                                                    6.0% 14                                                                                                   6.0%                                                                                    $6.0                                                                                                                                    $5.8                                                                         $6.0          5.0%                                                                                                      5.0% 12                                                                                                      6,000,000,000                                                                                                      4.0%                                                                                                                     4.0%                                                                                                         5,000,000,000 10                                                                                                   3.0%                                                                                                                     3.0%                                                                                                                                    1.6%               1.4%                             1.5%               1.4%               1.3%               1.3%                                                                                1.2%                                                 2.0%  8       1.2%                                                                                        2.0% 4,000,000,000                                                                                                                                                                                             0.4%                0.4%          1.0%  6                                                                                                   1.0% 3,000,000,000                                                                                                      0.0%                                                                                                                     0.0%  4                                                                0.4%               0.6%               2,000,000,000                                                                       0.3%                0.4%          0.2%               0.1%               0.3%                                                  -1.0%                         0.0%               0.0%               0.0%                                                 -1.0%  2                                                                                                      -2.0% 1,000,000,000                                                                                                      -2.0%  -                                                                                                   -3.0%             -                                                                                                      -3.0%          4Q18               1Q19               2Q19               3Q19               4Q19                                          4Q18               1Q19               2Q19               3Q19               4Q19                                 OTHER CONSUMER2                                                                                                              INDIRECT AUTO3  2)       $1.7                                                                                         10.00% 7,000,000,000                                                                                      $6.5          7.00%                             $1.6                $1.5 2)                                                                 $1.5                               9.00%                                                                                       $1.4              6,000,000,000                                                                        $5.3                             6.00% 1)                                                                                                    8.00%                                                                                                         5,000,000,000                                                                                                         5.00% 1)                                                                                                    7.00%                                                                    5.1%               5.3%            6.00%                                                               $3.8 1)       4.6%               4.7%               4.8%                                                     4,000,000,000                                                                                                         4.00%                                                                                                       5.00% 1)                                                                                                       4.00% 3,000,000,000                             $2.3                                                                    3.00% 1)                                                                                                       3.00%                        $1.6                                                                                       2.00%                                                                                       1.6%              2,000,000,000                                                                                           0.8% 0)       1.3%               1.3%               1.3%                1.4%                                                                                                  0.6%                                                                                                       2.00%                                           0.5%                                   0.7%               0.4%                                                                                                         1,000,000,000              0.2%               0.3%               0.3%                0.3%                             1.00% 0)                                                                                                    1.00%                        0.2% -                                                                                                     0.00%            -                                                                                                      0.00%         4Q18                1Q19               2Q19               3Q19                4Q19                                        4Q18                1Q19               2Q19               3Q19               4Q19           1   Commercial Banking = Equipment Finance & Leasing, Commercial Equipment Vehicle Finance-Strategic, Financial Institutions Coverage, International Trade Banking, Middle Market, Asset Based              .Lending, Institutional-NonProfit, Government Banking, Life Sciences & Technology, Professional & Business Services, Energy Finance, Mortgage Warehouse, Other             Non-Core Commercial, Chrysler    35        .Auto Finance, .Footprint Dealer Floorplan and Commercial Banking Not Classified Elsewhere and all other Commercial Business segments.          2   Other Consumer =  Direct Consumer, Indirect Consumer, RV/Marine, Credit Cards, SFC, & Retail run-off          3   Indirect Auto = Origination program assets through SC,   full roll-out in Q2’18          *   Dollars in billions
 SBNA: CAPITAL RATIOS                                  CET1                                                                     TIER 1 LEVERAGE RATIO      17.1%                                                                                  14.1%                   16.8%         16.2%                                                                    13.9%         13.6%        13.4%                                              16.0%         15.8%                                                                                  12.8%        4Q18         1Q19          2Q19          3Q19         4Q19                             4Q18         1Q19          2Q19          3Q19          4Q19            TIER 1 RISK-BASED CAPITAL RATIO                                                        TOTAL RISK-BASED            CAPITAL RATIO                                                                                             18.2%      17.1%        16.8%                                                                                  17.8%         17.2%                                 16.2%         16.0%        15.8%                                                                    17.0%         16.8%        4Q18          1Q19         2Q19          3Q19          4Q19                            4Q18         1Q19          2Q19          3Q19          4Q19   36    * Capital ratios calculated under the U.S. Basel III framework on a transitional basis.
 SBNA: NON-GAAP TO GAAP RECONCILIATIONS   $ Millions  SBNA Pre-Tax Pre-Provision Income                                                            4Q18           1Q19          2Q19          3Q19           4Q19         Pre-tax income, as reported                                                  $              100 $                92 $              105 $               95 $                (1)         Add back:               (Release of)/provision for credit losses                                          43             48             47            50                   63         Pre-tax pre-provision income                                                 $              143 $              140 $              152 $             145 $               62   CET 1 to Risk-Weighted Assets                                                                4Q18           1Q19          2Q19          3Q19           4Q19         CET 1 capital                                                                $          10,179 $          10,239 $          10,303 $         10,335 $         10,220         Risk-weighted assets                                                                59,394         61,057        63,635         64,543        64,678                Ratio                                                                          17.1%          16.8%         16.2%          16.0%         15.8%   Tier 1 Leverage         Tier 1 capital                                                               $          10,179 $          10,239 $          10,303 $         10,335 $         10,220         Average total assets for leverage capital purposes                                      72,309            73,903             75,719            77,262            80,007                Ratio                                                                          14.1%          13.9%         13.6%          13.4%         12.8%   Tier 1 Risk-Based         Tier 1 capital                                                               $          10,179 $          10,239 $          10,303 $         10,335 $         10,220         Low level recourse deduction                                                                  -                  -                  -                 -                 -          Risk-weighted assets                                                                59,394         61,057        63,635         64,543        64,678                Ratio                                                                          17.1%          16.8%         16.2%          16.0%         15.8%   Total Risk-Based         Risk-based capital                                                           $          10,820 $          10,890 $          10,952 $         10,965 $         10,844         Risk-weighted assets                                                                    59,394            61,057             63,635            64,543            64,678                Ratio                                                                          18.2%          17.8%         17.2%          17.0%         16.8%   37
 (cont.)SBNA: NON-GAAP TO GAAP RECONCILIATIONS (cont.)       SBNA Texas Ratio                                                 4Q18      1Q19      2Q19      3Q19      4Q19                 Total Equity                                        $  13,408 $  13,561 $  13,736 $  13,799 $  13,681                 Less:                                                                         (3,636)     (3,607)     (3,632)     (3,635)     (3,643)                                                                            -         -         -        -         -                 Add:  Allowance for loan losses                             546         560         560         536         533                 Total equity and loss allowances for Texas Ratio    $  10,318 $  10,514 $  10,664 $  10,700 $  10,571                  Nonperforming assets                                $      526 $      558 $      528 $      470 $      433                  90+ DPD accruing                                           7         7         6         6        6                  Accruing troubled debt restrcuturings                    232       232       215      212       122                 Total nonperforming assets                          $      765 $      797 $      749 $      688 $      561                   Texas ratio                                             7.4%     7.6%      7.0%      6.4%      5.3%         38
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