U.S. flag
        An official website of the United States government
          Here’s how you know
        Here’s how you know**Official websites use .gov**
              
              A **.gov** website belongs to an official government organization in the United States.
        **Secure .gov websites use HTTPS**
              
              A **lock** (  A locked padlock
) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. https://www.nist.gov/news-events/news/2000/11/two-manufacturers-water-treatment-company-and-bank-win-2000-baldrige-awards
  Search NIST
    Search
              Menu

      


Close
    Topics
        All Topics
                                                        Advanced communications
                                                        Artificial intelligence
                                                        Bioscience
                                                        Buildings and construction
                                                        Chemistry
                                                        Climate
                                                        Cybersecurity
                                                        Electronics
                                                        EnergyEnvironment
                                                        Fire
                                                        Forensic science
                                                        Health
                                                        Information technology
                                                        Infrastructure
                                                        Manufacturing
                                                        Materials
                                                        Mathematics and statisticsMetrology
                                                        Nanotechnology
                                                        Neutron research
                                                        Performance excellence
                                                        Physics
                                                        Public safety
                                                        Resilience
                                                        Standards
                                                        Transportation
            Publications
            Labs & Major Programs
        Laboratories
                                Communications Technology Laboratory
                                  Engineering Laboratory
                                  Information Technology Laboratory
                                  Material Measurement Laboratory
                                  Physical Measurement LaboratoryUser Facilities
                                NIST Center for Neutron Research
                                  CNST NanoFab
                                                        Research Test Beds
                                                        Research Projects
                                                        Tools & InstrumentsMajor Programs
                                Baldrige Performance Excellence Program
                                  CHIPS for America Initiative
                                  Manufacturing Extension Partnership (MEP)
                                  Office of Advanced Manufacturing
                                  Special Programs Office
                                  Technology Partnerships Office
            Services & Resources
        Standards and Measurements
                                Calibration Services
                                  Laboratory Accreditation (NVLAP)
                                  Quality System
                                  Standard Reference Materials (SRMs)
                                  Standards.gov
                                  Time Services
                                  Office of Weights and MeasuresSoftware
                                                        Data
                                Chemistry WebBook
                                  National Vulnerability Database
                                  Physical Reference Data
                                  Standard Reference Data (SRD)
                                                        Storefront
                                                        License & PatentsComputer Security Resource Center (CSRC)
                                                        NIST Research Library
            News & Events
        News
                                                        Events
                                                        Blogs
                                                        Feature Stories
                                                        AwardsVideo Gallery
                                                        Image Gallery
                                                        Media Contacts
            About NIST
        About Us
                                Leadership
                                  Organization Structure
                                  Budget & Planning
                                                        Contact Us
                                                        Visit
                                                        Careers
                                Student programsWork with NIST
                                                        History
                                NIST Digital Archives
                                  NIST Museum
                                  NIST and the Nobel
                                                        Educational Resources
 
 NEWS

Two Manufacturers, a Water Treatment Company and a Bank Win 2000 Baldrige Awards

November 21, 2000

Share
  Facebook
                      Linkedin
                      Twitter
                      Email
    
  President Clinton and Commerce Secretary Norman Mineta today announced two manufacturers, a water treatment company, and a bank as winners of the 2000 Malcolm Baldrige National Quality Award, the nation's premier award for performance excellence and quality achievement.

The winners are: Dana Corporation-Spicer Driveshaft Division, Toledo, Ohio (manufacturing); KARLEE Company, Inc., Garland, Texas (manufacturing); Operations Management International, Inc., Greenwood Village, Colo. (service); and Los Alamos National Bank, Los Alamos, N.M. (small business).

"President Clinton and I congratulate the men and women of these four organizations that we have named today as the 2000 recipients of the Malcolm Baldrige National Quality Award. As the first group of winners in the 21st century, they exemplify the Baldrige themes of excellence, global competitiveness, partnerships, empowerment, innovation and life-long learning. They can proudly serve as role models for any organization wanting to improve the way they operate," said Mineta.

This is the first time that a water treatment company and a bank have received a Baldrige Award.

The companies are expected to receive their awards in a ceremony in Washington, D.C., later this year.

The Malcolm Baldrige National Quality Award is given to U.S. organizations that have shown achievements and improvements in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management and business results.

All applicants for the Baldrige Award undergo a rigorous examination process that takes from 300 to 1,000 hours. Applications are reviewed by an independent board of about 400 examiners primarily from the private sector. Each applicant receives a report citing strengths and opportunities for improvement.

Named after a former Secretary of Commerce, the Malcolm Baldrige National Quality Award was established by Congress in 1987 to enhance the competitiveness of U.S. businesses by promoting quality awareness, recognizing the quality and performance achievements of U.S. organizations, and publicizing successful performance strategies. In 1999, new categories for education and health care were established. The award is not given for specific products or services. Since 1988, 41 organizations have received a Baldrige Award.

The Baldrige program is managed by the National Institute of Standards and Technology, an agency of the Department of Commerce's Technology Administration, in conjunction with the private sector.

As a non-regulatory agency of the U.S. Department of Commerce's Technology Administration, NIST strengthens the U.S. economy and improves the quality of life by working with industry to develop and apply technology, measurements and standards through four partnerships: the Baldrige National Quality Program, the Measurement and Standards Laboratories, the Advanced Technology Program and the Manufacturing Extension Partnership.

**NOTE TO REPORTERS:** The White House statement on the 2000 Baldrige Award winners is available at www.nist.gov/public_affairs/baldrige00/whstatement.htm. Further information and photos are also available by contacting the Baldrige Award winners' contacts.

**Winners of the 2000 Malcolm Baldrige National Quality Award**

Following is brief information and contacts for each of the winners of the 2000 Malcolm Baldrige National Quality Award.

**Dana Corporation-Spicer Driveshaft Division**
Dana Corporation-Spicer Driveshaft Division is North America's largest, independent manufacturer and marketer of driveshafts and related components for light, medium, heavy duty, and off-highway vehicles. With its group headquarters in Toledo, Ohio, Spicer Driveshaft has 17 manufacturing, assembly, and administrative facilities around the United States, including Illinois, Indiana, Kansas, Kentucky, Michigan, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, and Washington. Spicer Driveshaft products also are manufactured and distributed around the world by a global network of strategically located Dana affiliates and subsidiaries to offer just-in-time delivery to its customers. Spicer Driveshaft has a workforce of more than 3,400 employees. In 1999, Spicer Driveshaft generated more than $740 million in sales, accounting for approximately 6 percent of Dana's total sales.*Contact: kelly.moore [at] dana.com(Kelly Moore), Marketing Communications Manager, (419) 866-2638*

**KARLEE Company**
KARLEE Company is a contract manufacturer of precision sheet metal and machined components for the telecommunications, semiconductor, and medical equipment industries. It provides a full range of manufacturing services from initial component design to assembled, integrated products. Founded in 1974 out of a garage, KARLEE's success is based on its commitment to excellence, team leadership, and faith-based values. KARLEE is a woman-owned business located in Garland, Texas, and has 550 team members.*Contact: dbriggs [at] karlee.com(David Briggs), Vice President, (972) 543-3043*

**Operations Management International, Inc.**
Headquartered in Greenwood Village, Colo., Operations Management International, Inc., operates and maintains more than 160 public and private-sector wastewater and water treatment facilities in 29 states and facilities in Brazil, Canada, Egypt, Israel, Malaysia, New Zealand, Philippines, and Thailand. OMI's primary services are processing raw wastewater to produce clean, environmentally safe effluent and processing raw groundwater and surface water to produce clean, safe drinking water. Ninety-four percent of its customers are public, including cities and counties; 5 percent are industrial; and 1 percent are international. A private company owned by its employees, OMI is a member of the CH2M HILL family of companies. OMI's 1,394 associates include facility operators, mechanics, and laboratory technicians.*Contact: smays [at] ch2m.com(Susan Mays), Corporate Communications Manager, (303) 268-4280*

**Los Alamos National Bank**
Los Alamos National Bank is an independent community bank that provides a full range of financial services to the consumer, commercial, and government markets in northern and central New Mexico. With assets of $650 million, LANB has 167 employees and locations in Los Alamos, White Rock, and Santa Fe.*Contact: linda [at] lanb.com(Linda Dissinger), Marketing Officer, (505) 662-1037*
  Performance excellence
      
            Media Contact
        

      301-975-2762

  Organizations
      
      NIST HeadquartersInnovation & Industry ServicesBaldrige Performance Excellence Program


Sign up for updates from NIST
      
      Enter Email Address

    
    Released November 21, 2000, Updated January 23, 2023
 HEADQUARTERS
            100 Bureau Drive
              Gaithersburg, MD 20899301-975-2000
            Webmaster | Contact Us | Our Other Offices
        Twitter
            
Facebook
            
LinkedIn
            
Instagram
            
YouTube
            
Giphy
            
RSS Feed
            
Mailing List
                              How are we doing? Feedback

  
  Site Privacy
                      Accessibility
                      Privacy Program
                      Copyrights
                      Vulnerability Disclosure
                      No Fear Act Policy
                      FOIA
                      Environmental Policy
                      Scientific Integrity
                      Information Quality Standards
                      Commerce.gov
                      Science.gov
                      USA.gov
                      Vote.gov