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For Publication

December 2022

Acting for Impaired Railroad Retirement Annuitants

According to Railroad Retirement Board (RRB) policy, every annuitant has the right to manage his 

or her own benefits. However, when physical or mental impairments make a railroad retirement 

annuitant incapable of properly handling benefit payments, or where the RRB determines that the 

interests of the annuitant so require, the agency can appoint a representative payee to act on the 

annuitant’s behalf. A representative payee may be either a person or an organization selected by the 

RRB to receive benefits on behalf of an annuitant.

The following questions and answers provide information for family members, or others, who may 

have to act as a representative payee on behalf of an annuitant.

1. Does the RRB have legal authority to appoint a representative payee for an annuitant?

Yes. The Railroad Retirement Act gives the RRB the authority to determine whether direct 

payment of benefits, or payment to a representative payee, will best serve an annuitant’s interests. The 

RRB can appoint a representative payee regardless of whether there has been a legal finding of 

incompetence or commitment and, depending on the circumstances in a particular case, the RRB can 

select someone other than the individual’s legal representative to be the representative payee.

2. What if a person has been given power of attorney by an annuitant?

Power of attorney is a legal process where one person grants another the authority to transact 

certain business on his or her behalf; but the RRB, like the Social Security Administration, does not 

recognize power of attorney for purposes of managing benefit payments for a beneficiary. For this 

purpose, the RRB uses the position of representative payee.

3. Why doesn’t the RRB recognize power of attorney?

The Railroad Retirement Act protects a person’s right to receive benefits directly and to use them 

as he or she sees fit by prohibiting the assignment of benefits, which means that a railroad retirement 

annuitant may not direct the RRB to pay his or her annuity to a third party. Power of attorney creates 

an assignment-like situation in that it would give a third party authority to act on an annuitant’s behalf. 

The Act likewise gives the RRB exclusive jurisdiction in determining whether to appoint a 

representative payee for an annuitant. If the RRB recognized power of attorney, it would be deferring

Railroad Retirement Information

844 North Rush Street Chicago, Illinois 60611-1275

U.S. Railroad Retir ement Board 

RRB.gov

877-772-5772 general 

information

Public Affairs

312-751-4777 

 
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to a designation made by someone outside of the agency and would, in effect, be relinquishing its 

responsibility to the annuitant.

Also, events often occur which may affect an annuitant’s eligibility for benefits. The responsibility 

for reporting these events to the RRB is placed, by law, directly on the annuitant or the annuitant’s 

representative payee. When benefits are accepted, the annuitant or his or her payee attests to a 

continued eligibility for such benefits. And if payments are misused, they can be recouped from the 

payee. This is not true with power of attorney.

4. How are these representative payees selected?

Generally, the RRB’s local field offices determine the need for a representative payee and 

interview potential payees. The field office also advises the payee of his or her duties, monitors the 

payee, investigates any allegations of misuse of funds, and changes the method of payment, or the 

payee, when appropriate.

The RRB provides 15 days’ advance notice to an annuitant of its intent to appoint a representative 

payee, and the name of the payee, to allow the annuitant a period of time to contest the appointment.

5. What are the primary duties and responsibilities of a representative payee?

The payee must first consider the annuitant’s day-to-day needs. This includes paying for food, 

shelter, clothing, medical care, and miscellaneous personal needs. Beyond day-to-day needs, railroad 

retirement benefits may be used for other expenses.

The payee is also responsible for reporting events to the RRB that affect the individual’s annuity, 

and is required to account for the funds received on behalf of the annuitant.

In addition, since railroad retirement benefits are subject to Federal income tax, a representative 

payee is responsible for delivering the benefit information statements issued each year by the RRB to 

the person handling the annuitant’s tax matters.

Periodically, the payee will be asked to complete a report which includes questions regarding how 

much of the railroad retirement benefits available during the year were used for the support of the 

beneficiary, how much of the benefits were saved, and how the savings were invested. In order to 

complete the questionnaire correctly, a payee must keep current records of the railroad retirement 

benefits received and how the benefits were used. The records should be retained for four years.

6. What are a representative payee’s primary responsibilities for an annuitant’s Medicare 

coverage?

When an annuitant requires covered medical services, the payee must have the annuitant’s 

Medicare card available. The payee must also keep records of the services received and the expenses 

incurred or paid, just as for any other usage of railroad retirement benefits.
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7. What if an annuitant is confined to an institution?

When annuitants are in a nursing home, hospital or other institution, their railroad retirement 

benefit payments should be used to meet the charges for their current maintenance. Current 

maintenance includes the usual charges the institution makes for providing care and services.

The payee should use the benefit payments to aid in the annuitant’s possible recovery or release 

from the institution, or to improve his or her living conditions while confined. Payments may be used, 

for example, to provide clothing, personal grooming supplies, transportation of relatives to visit the 

patient, trial visits to relatives or to places where the patient can be helped to recover, medical and 

dental care, and reading materials and hobby supplies.

8. How should railroad retirement benefits not immediately required to meet an annuitant’s 

needs be handled?

Benefit payments which will not be needed in the near future must be saved or invested unless they 

are needed for the support of the annuitant’s legally-dependent spouse or child, or to pay creditors 

under certain circumstances. It is recommended that conserved funds be held in interest-bearing 

accounts. Preferred investments are Federally-insured or State-insured accounts at financial 

institutions and obligations of, or those backed by, the Federal Government, such as U.S. Savings 

Bonds.

Funds should not be kept in the home, where they may be lost or stolen, nor can they be mingled 

with the payee’s own funds or other funds.

9. How can a person get more information about being appointed as a representative payee, 

or whether the use of railroad retirement benefits for a particular purpose would be proper?

More information is available by visiting the RRB’s website, RRB.gov, clicking on FAQ and then 

selecting Representative Payee, or by calling an RRB office toll-free at 1-877-772-5772. Persons can 

find the address of the RRB office servicing their area by calling the agency’s toll-free number or by 

clicking on the Field Office Locator tab at RRB.gov. RRB field offices currently offer limited inperson service by appointment. To schedule an appointment, call 1-877-772-5772. Individuals 

should bring a photo ID when visiting a field office, and, depending on guidance from the Centers for 

Disease Control and Prevention for the county in which the field office is located, may be required to 

wear an appropriate face mask. In such circumstances, if visitors do not have a mask, one will be 

provided for them.

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