FILED 


JULY 21, 2015 


In the Office of the Clerk of Court 


W A State Court of Appeals, Division III 


IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON 


DIVISION THREE 


LACY STOREY-HOWE, a married ) No. 32635-7-111 

individual. ) 

) 

Appellant, ) 

) 

v. ) 

) UNPUBLISHED OPINION 

OKANOGAN COUNTY, and SHAWN ) 

MESSINGER and "JANE DOE" ) 

MESSINGER, husband and wife, and the ) 

marital community thereof, ) 

) 


Respondent. ) 


BROWN, J. - Lacy Storey-Howe appeals the trial court's order granting summary 

I 

r 

judgment dismissal of her hostile work environment, retaliation, constructive discharge, 

and negligent retention claims against her former employer, Okanogan County 

(County). She contends genuine factual issues remain supporting her claims and 

requests attorney fees. We disagree with Ms. Storey-Howe's contentions and affirm. I

I. 

Because she does not prevail here, we do not reach her attorney fees request. 

FACTS 

Ms. Storey-Howe worked as a communications deputy in the County sheriffs 

department from late 2009 until September 2011. Sergeant Jennifer Johnson and 
No. 32635-7-111 

Storey-Howe v. Okanogan County 

Sergeant Patricia Stevens were her immediate supervisors. Communications Chief 

Shawn Messinger was Ms. Storey-Howe's next higher supervisor in that department. 

Ms. Storey-Howe and coworkers attended a conference in Las Vegas in April 

2011. When asked to attend, Sergeant Johnson allegedly related concerns about Chief 

Messinger's behavior. Before attending the conference, Ms. Storey-Howe had never 

experienced or seen any problems with Chief Messinger. But in December 2010, 

coworker Heather Almont had related a few incidents involving her, including Chief 

Messinger touching Ms. Almont's shoulders and back, singling her out for 

conversations, and giving her a present. Ms. Almont never complained about this 

behavior to anyone at the County. 

Ms. Storey-Howe, Ms. Almont, Chief Messinger, and two male coworkers 

attended the conference. Exceptfor repeatedly asking Ms. Storey-Howe if he could buy 

her a drink while at the Spokane airport, Ms. Storey-Howe did not take exception to 

Chief Messinger's behavior toward her while on the drive from Okanogan County to 

Spokane and while at the airports. 

The group's luggage did not arrive in Las Vegas, and they were told to buy 

clothes and bill the airline. Ms. Storey-Howe joked she should pretend she went to Las 

Vegas to get married and buy a wedding dress. Playing along with the joke, Chief 

Messinger grabbed her hand. Ms. Storey-Howe felt this was inappropriate. She 

alleged Chief Messinger engaged in other behavior while shopping, including kicking 

Ms. Almont's knees and putting his arm around both her and Ms. Almont's shoulder. 

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Storey-Howe v. Okanogan County 

Later that night, between 10:30 p.m. and midnight, Chief Messinger brought Ms. 

Storey-Howe's and Ms. Almont's luggage to their hotel room. Ms. Storey-Howe was 

alone. She believed the chief was intoxicated because he "was really loud," "was 

extremely obnoxious," and "slurred his words." Clerk's Papers (CP) at 76. Ms. StoreyHowe put her suitcase on her bed while he sat on Ms. Almont's bed, making small talk 

about work and the upcoming training. When Ms. Storey-Howe opened her suitcase to 

find a sweatshirt to wear, she saw a Transportation Security Administration form inside. 

Never having seen this form before, she commented on it. Chief Messinger replied, 

'''You're fine as long as you didn't bring your BOB with you.'" CP at 78. When Ms. 

Storey-Howe asked what a BOB was, Chief Messinger replied it was a battery-operated 

boyfriend. At this point, Ms. Storey-Howe became uncomfortable and went to plug in 

her phone so she could text a coworker. 

As she plugged her phone in, Chief Messinger jumped on top of her and 

"flattened [her] onto the bed on [her] back and laid on top of [her] and yelled 

'Steamroller' when he did it." CP at 81. He then asked if she wanted to wrestle. She 

said no and asked him to leave. Chief Messinger got off her, talked briefly about work, 

and then left. 

The next morning, Chief Messinger knocked on Ms. Storey-Howe's and Ms. 

Almont's hotel room door. The first time he knocked, Ms. Almont answered. He asked 

Ms. Almont what time she got in the previous night and if she would be ready to attend 

the conference. He later knocked again, but the women were getting dressed and did 

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Storey-Howe v. Okanogan County 

not answer. Later at breakfast, Chief Messinger said something about them not 

answering. Ms. Storey-Howe explained but thought his comment was inappropriate. 

That morning, Ms. Storey-Howe called the office and reported Chief Messinger's 

behavior to Sergeant Johnson. Sergeant Johnson notified Undersheriff Joe Somday, 

who immediately began an investigation. The rest of the conference was uneventful. 

After apologizing to Ms. Storey-Howe on the second day of the conference and 

attending one class with her and Ms. Almont, Chief Messinger stayed away from her for 

the remainder of the trip. 

Upon their return to work, because of a scheduling error, Chief Messinger, Ms. 

Storey-Howe, and Ms. Almont worked together the morning of May 11 for about two 

hours. This was the last time Ms. Storey-Howe saw Chief Messinger after the Las 

Vegas conference. When Sergeant Johnson arrived, the scheduling situation was 

reported to Undersheriff Somday, who immediately placed Chief Messinger on 

administrative leave; Chief Messinger did not return to work after that time. Despite 

knowing she could, Ms. Storey-Howe did not inform anybody of the situation before 

Sergeant Johnson's arrival. 

The internal investigation revealed Chief Messinger engaged in inappropriate 

behavior and recommended he be demoted to field deputy. Instead of becoming a field 

deputy, he elected resignation, using up his annual leave until his July 15, 2011, 

termination date. Ms. Storey-Howe was upset about how the County handled his 

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Storey-Howe v. Okanogan County 

resignation, pointing to the County's praise of him in local newspaper articles and an email sent out asking coworkers to wish him well in future endeavors. 

After Chief Messinger resigned, Ms. Storey-Howe alleged Sergeant Stevens 

engaged in retaliatory behavior, mainly based on a few July 2011 incidents. Ms. StoreyHowe alleged Sergeant Stevens told her not to press her sexual harassment complaint 

because she did not want a new boss. Despite having had a friendly working 

relationship, Sergeant Stevens became less friendly, allegedly making Ms. StoreyHowe's work environment "unbearable" by listening to her phone calls, asking her who 

she was speaking to and/or instant messaging with, once yelling at her, and denying her 

the right to switch a shift. CP at 106. Ms. Storey-Howe told Sergeant Johnson about 

this retaliatory conduct. Ms. Storey-Howe quit her job in September 2011. 

In 2013, Ms. Storey-Howe sued the County for hostile work environment, 

retaliation, constructive discharge, and negligent retention. The trial court dismissed her 

hostile work environment claim, finding this was an isolated incident that was 

appropriately handled after it was reported. The court found an insufficient basis 

existed for the remaining claims and dismissed them. Ms. Storey-Howe appealed. 

ANALYSIS 

We review summary judgment orders de novo, engaging in the same inquiry as 

the trial court. Davis v. W One Auto. Grp., 140 Wn. App. 449, 456, 166 P.3d 807 

(2007). "Summary judgment is appropriate only if the 'pleadings, depositions, answers 

to interrogatories, and admissions on file, together with the affidavits, if any, show that 

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Storey-Howe v. Okanogan County 

there is no genuine issue as to any material fact and that the moving party is entitled to 

judgment as a matter of law.'" Id. (quoting CR 56(c)}. Evidence submitted and all 

reasonable inferences from the evidence are considered in the light most favorable to 

the nonmoving party. Id. 

To overcome a motion for summary judgment, an employee "in a discrimination 

case must establish specific and material facts to support each element of a prima facie 

case." Id. However, the employee "'must do more than express an opinion or make 

conclusorystatements.'" Kahn v. Salerno, 90Wn. App. 110, 117,951 P.2d 321 (1998) 

(quoting Marquis v. City of Spokane, 130 Wn.2d 97, 105,922 P.2d 43 (1996». 

"Questions of fact can be determined as a matter of law only where reasonable minds 

can reach but one conclusion." Davis, 140 Wn. App. at 456. In discrimination cases, 

summary judgment in favor of the employer is "often inappropriate because the 

evidence will generally contain reasonable but competing inferences of both 

discrimination and nondiscrimination that must be resolved by a jury." Id. 

A. Hostile Work Environment Claim 

The issue is whether the trial court erred in granting summary judgment dismissal 

of Ms. Storey-Howe's hostile work environment claim. She contends genuine issues of 

material fact remain about (1) the severity and pervasiveness of Chief Messinger's 

conduct and (2) whether his conduct can be imputed to the County.1 

1 The County argues we should disregard Ms. Storey-Howe's declaration as 

speculative, conclusory, and irrelevant to the issues before the court. The declaration is 

relevant to the four issues we address. Where applicable, the speculative and/or 

conclusory nature of Ms. Storey-Howe's declaration are addressed. 

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"WaShington's Law Against Discrimination [WLAD) , ch. 49.60 RCW, protects 

employees from sexual harassment." Kahn, 90 Wn. App. at 118; see also RCW 

49.60.180(3). If sexual harassment creates a hostile work environment, the harassment 

is actionable. Adams v. Able Bldg. Supply, Inc., 114 Wn. App. 291, 296, 57 P.3d 280 

(2002). Because Title VII of the federal law closely parallels the WLAD, we look to 

federal law as persuasive authority in interpreting the WLAD. Washington v. Boeing 

Co., 105 Wn. App. 1,8,19 P.3d 1041 (2000). To establish a prima facie hostile work 

environment claim, an employee must show (1) offensive and unwelcome conduct that 

(2) occurred because of sex that (3) was serious enough to affect the terms or 

conditions of employment and (4) can be imputed to the employer. Adams, 114 Wn. 

App. at 296. The third and fourth elements are the two disputed here. We address 

them in order. 

First, "[t]o constitute a hostile environment, the frequency and severity of the 

offensive conduct must be such as to affect the terms and conditions of employment." 

Adams, 114 Wn. App. at 296. The conduct must be more than merely offensive: 

"[c]asual, isolated or trivial manifestations of a discriminatory environment do not affect 

the terms or conditions of employment to a suffiCiently significant degree to violate the 

law." Glasgow v. Georgia-Pac. Corp., 103 Wn.2d 401, 406,693 P.2d 708 (1985). 

A totality of the circumstances test is used to determine whether the harassment 

is sufficiently severe and pervasive. Id. at 406-07. Courts look at "whether the conduct 

involved words alone or also included physical intimidation or humiliation, and whether 

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No. 32635-7-111 

Storey-Howe v. Okanogan County 

the conduct interfered with the employee's work performance." Adams, 114 Wn. App. 

at 296-97. Federal cases consider conduct targeted at others. See, e.g., Spriggs v. 

Diamond Auto Glass, 242 F.3d 179, 184 (4th Cir. 2001); see also Adams, 114 Wn. App. 

at 297 (using conduct all employees endured to determine there was a disputed fact 

regarding the third element of the prima facie case). However, U[t]he conduct must be 

both objectively abusive (reasonable person test) and subjectively perceived as abusive 

by the victim." Adams, 114 Wn. App. at 297. 

For example, in Adams, all employees were subjected to the manager's temper. 

Id. at 293,297. The manager's displays of temper included the following: (1) popping 

birthday balloons his employees gave him; (2) throwing a pencil down on a desk 

causing it to fly past the plaintiff's head before storming out of the room; (3) shouldering 

the plaintiff away from a computer and into a wall; (4) yanking the plaintiff's hand out of 

a box and yelling; and (5) yelling at other employees. Id. at 293-94. The court found 

these incidents created enough of a factual dispute as to whether the conduct was 

sufficiently severe and pervasive. Id. at 297; see also Alonso v. Qwest Commc'ns Co., 

LLC, 178 Wn. App. 734, 315 P.3d 610 (2013) (finding factual dispute where the plaintiff 

visited a psychiatry emergency room in response to coworkers using racially derogative 

terms, implying the plaintiff spoke incorrect English, and openly mocking the plaintiff's 

speech); Campbell v. State, 129 Wn. App. 10, 118 P.3d 888 (2005) (finding factual 

dispute where plaintiff showed she received offensive department-wide e-mails singling 

her out and was yelled at and mocked in front of others over a period of several 

8 


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No. 32635-7-111 

Storey-Howe v. Okanogan County 

months). But see Francom v. Costco Wholesale Corp., 98 Wn. App. 845, 991 P.2d 

1182 (2000) (finding no pervasively abusive working environment where a supervisor 

fondled a female employee's butt at an off-site company party, a female manager 

complained about working with the supervisor but did not allege sexual harassment, 

and another female employee complained to the manager about the supervisor's 

inappropriate sexual comments); MacDonald v. Korum Ford, 80 Wn. App. 877, 886, 912 

P.2d 1052 (1996) (finding summary judgment appropriate where manager kissed 

plaintiff at work on New Year's Eve because, "beyond this single incident, [plaintiff] 

could not recall [manager] ever treating her in an inappropriate manner"). 

Here, both parties agree Chief Messinger's conduct was inappropriate, but they 

disagree as to whether his conduct affected the terms or conditions of Ms. StoreyHowe's employment. She partly argues Chief Messinger's conduct was much more 

severe than the conduct seen in other cases where summary judgment was found 

inappropriate. She contends his conduct, taken with his behavior toward Ms. Almont, is 

pervasive. 

The conduct here was isolated, involving words and physical contact in a closed 

room. Ms. Storey-Howe was uncomfortable and perceived Chief Messinger's behavior 

as inappropriate. But Chief Messinger's behavior did not interfere with her work 

performance. While she later seemed "depressed," according to the Undersheriff's 

report, she still showed up for her shifts and did her job. CP at 282, 284. This is unlike 

in Davis where the employee often missed work, stating he was "mentally sick, drained." 

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Storey-Howe v. Okanogan County 

Davis, 140 Wn. App. at 458. This single incident is more similar to MacDonald, where 

the court found an isolated indiscretion could not support a hostile environment claim, 

rather than to Alonso or Campbell. 

Even when looking at the conduct toward Ms. Almont, Ms. Storey-Howe fails to 

show sufficient evidence to establish this element. Unlike in Adams, subjectively, Ms. 

Almont said she did not realize she was treated differently, and, when coworkers 

pointed it out, she did not take exception to his behavior. Moreover, Chief Messinger's 

behavior toward Ms. Almont did not interfere with Ms. Storey-Howe's ability to work as 

she had never seen any of this behavior in the office. In sum, Chief Messinger's 

behavior was not sufficiently severe and pervasive enough to support a hostile work 

environment claim. 

Second, regarding imputation, the formulation of the sexual harassment 

elements as articulated in Glasgow is taken from federal cases interpreting Title VII. 

Glasgow, 103 Wn.2d at 406-07. In Glasgow, the court found harassment is imputed to 

an employer in one of two ways: (1) if an owner, manager, partner, or corporate officer 

personally engages in harassment; or (2) in the case of harassment by a supervisor, if 

the employer knew or should have known of the harassment and failed to take 

reasonable corrective action to end the harassment. Id. at 407. 

Since Glasgow was decided, federal cases have stated a new test: "An employer 

is subject to vicarious liability to a victimized employee for an actionable hostile 

environment created by a supervisor with immediate (or successively higher) authority 

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Storey-Howe v. Okanogan County 

over the employee." Burlington Indus., Inc. v. Ellerth, 524 U.S. 742, 765, 118 S. Ct. 

2257,141 L. Ed. 2d 633 (1998); Faragherv. City of Boca Raton, 524 U.S. 775, 807,118 

S. Ct. 2275, 141 L. Ed. 2d 662 (1998). However, there is an affirmative defense to the 

imposition of automatic liability. Burlington, 524 U.S. at 765. The defense is available if 

"the employer exercised reasonable care to prevent and correct promptly any sexually 

harassing behavior" and "the plaintiff ... unreasonably failed ... to avoid harm." Id. 

Ms. Storey-Howe argues this court's decision in Sangster v. Albertson's, Inc., 99 

Wn. App. 156,991 P.2d 674 (2000), means we must use the new federal test. The 

County argues we should follow the Glasgow test. The Sangster court found Glasgow 

not controlling because Glasgow does not discuss the effect of failing to use a sexual 

harassment complaint procedure and does not attempt to articulate any affirmative 

defenses. Id. at 166-67. However, the Sangster court noted the harasser was a 

manager and liability was automatically imputed to the employer under first test 

articulated in Glasgow. Id. at 166. Since Sangster was decided, this court has not 

invoked the new federal test. See, e.g., Campbell, 129 Wn. App. at 20; Davis v. Fred's 

Appliance, Inc., 171 Wn. App. 348, 362, 287 P.3d 51 (2012). To the extent Sangster 

does alter the analysis in hostile work environment claims, it does so by applying 

persuasive federal law. The Washington Supreme Court has not yet adopted the new 

federal precedent, and considering Campbell and Davis, we follow Glasgow. 

Interpreting Ms. Storey-Howe's argument under Glasgow, Ms. Storey-Howe 

argues Chief Messinger's conduct should be imputed to the County because Chief 

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Storey-Howe v. Okanogan County 

Messinger is a manager. The Glasgow rule "suggests that there is some difference 

between managers and, collectively, supervisors and co-workers." Davis, 171 Wn. App. 

at 363. In order to automatically impute liability to an employer, a manager's rank in the 

company's hierarchy must be such that the manager acts as the employer's alter ego. 

Id. There is no evidence here that Chief Messinger was the County's alter ego. His 

authority is limited to the communications department. While he could hire, fire, and set 

schedules of the employees in his department, no evidence shows Chief Messinger 

acted as the County's alter ego. See id. (store manager was essentially a supervisor 

where his authority was limited to one department, did not help create company policies 

or business strategies, and had no authority to execute employer's contracts); Francom, 

98 Wn. App. at 856 (front end manager was not a "manager" because he was simply a 

mid-level manager despite being able to supervise and hire employees). 

Alternatively, under the second test enunciated in Glasgow, Ms. Storey-Howe 

contends the County knew or should have known of Chief Messinger's harassment. 

She first argues the statements made by Undersheriff Somday and Sergeant Johnson 

show the County actually knew of Chief Messinger's conduct. Without context, 

Undersheriff Somday told Chief Messinger before leaving for the conference "what 

happens in Vegas does not stay in Vegas." CP at 305. We cannot reasonably infer this 

means Undersheriff Somday was talking about Chief Messinger's flirtatious and/or 

harassing behavior without evidence of prior complaints about this before the trip. The 

same is true regarding Sergeant Johnson's alleged statements concerning Chief 

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Storey-Howe v. Okanogan County 

Messinger's be.havior. Ms. Storey-Howe merely speculates as to what behavior these 

statements may concern. 

Next, Ms. Storey-Howe argues Sergeant Stevens and Sergeant Johnson should 

have known about Chief Messinger's behavior because they could observe it from the 

dispatch room .. But his behavior was not as obvious as Ms. Storey-Howe makes it out 

to be as she herself never noticed it. Additionally, it is speculation on Ms. StoreyHowe's part as to what should have been seen. This is not the type of evidence 

considered when trying to overcome summary judgment. 

Regardless of whether the County knew or should have known of Chief 

Messinger's behavior, its preventative policies shown at CP 233-237 and its actions to 

immediately prevent further contact between Ms. Storey-Howe and Chief Messinger are 

telling. Moreover, the County promptly began an investigation as soon as Undersheriff 

Somday learned of Ms. Storey-Howe's complaint. See Davis, 171 Wn. App. at 363-64 

(finding a prompt and adequate response where the employer had employee apologize 

to plaintiff within a week of learning about the harassment). Except for the brief and 

immediately corrected scheduling error on May 11, 2011, the two did not see each other 

again after returning from Las Vegas. On May 11, Chief Messinger was placed on 

administrative leave by Undersheriff Somday as soon as Sergeant Johnson was notified 

of the situation. See Francom, 98 Wn. App. at 857 (finding the fact the conduct never 

again occurred after plaintiffs complaint was proof that employer's response was 

reasonable and adequate as a matter of law). 

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Storey-Howe v. Okanogan County 

In sum, once the investigation concluded, Chief Messinger was demoted to field 

deputy where he would not have contact with Ms. Storey-Howe, but he elected to resign 

and use up his accrued annual leave. In addition to the preventative County policy, the 

County took specific preventative measures to address Chief Messinger's harassment 

that were reasonable, prompt, and adequate. Based on this analysis, we conclude the 

trial court did not err in summarily dismissing Ms. Storey-Howe's hostile work 

environment claim. 

B. Retaliation Claim 

The issue is whether the trial court erred in granting summary judgment dismissal 

of Ms. Storey-Howe's retaliation claim. She contends Sergeant Stevens' express 

statement tellin"g her not to pursue her sexual harassment claim coupled with the timing 

of Sergeant Stevens' change in behavior creates a genuine issue of material fact.2 

RCW 49.60.210(1) provides: "It is an unfair practice for any employer ... to 

otherwise discriminate against any person because ... she has ... filed a charge." To 

establish a prima facie case of retaliation, an employee must show (1) she was 

engaged in a statutorily protected activity, (2) the employer took some adverse 

employment action against her, and (3) retaliation was a substantial motive behind the 

adverse employment action. Campbell, 129 Wn. App. at 22. Solely (2) and (3) are 

disputed here. 

2 Ms. Storey-Howe contends her constructive discharge is an adverse 

employment action, but, as we conclude below, she was not constructively discharged. 

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Storey-Howe v. Okanogan County I 

I 

f 

"An adverse employment action involves 'a change in employment conditions 

that is more than an 'inconvenience or alteration of job responsibilities' such as reducing 

an employee's workload and pay." Id. (quoting Kirby v. City of Tacoma, 124 Wn. App. 

454,465,98 P.3d 827 (2004)) (internal quotations omitted). Ms. Storey-Howe was not 

demoted nor did she receive a change in payor workload. Only Sergeant Stevens' 

behavior is criticized. Sergeant Stevens' coolness during the limited supervision in July 

2011 may have inconvenienced Ms. Storey-Howe, but decreased friendliness and less 

collegial supervision is not itself an adverse employment action. Thus, her retaliation 

claim fails. 

C. Constructive Discharge Claim 

The issue is whether the trial court erred in granting summary judgment dismissal 

of Ms. Storey-Howe's constructive discharge claim. She contends Sergeant Stevens' 

behavior made her work environment objectively and subjectively intolerable, forcing 

her resignation. 

ReSignations are presumed voluntary, and an employee who resigned must 

introduce evidence to rebut this presumption. Sneed v. Barna, 80 Wn. App. 843, 849, 

912 P.2d 1035 (1996). "Constructive discharge occurs where an employer deliberately 

makes an employee's working conditions intolerable, thereby forCing the employee to 

resign." Id. Thus, to establish a claim for constructive discharge, an employee must 

show: "(1) that the employer deliberately made the working conditions intolerable for the 

[employee]; (2) that a reasonable person in the [employee's] position would be forced to 

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Storey-Howe v. Okanogan County 

resign; (3) that the [employee] resigned solely because of the intolerable conditions; and 

(4) that the [employee] suffered damages." AI/stot v. Edwards, 116 Wn. App. 424, 433, 

65 P.3d 696 (2003). Courts inquire as to whether '''working conditions [were] so difficult 

or unpleasant that a reasonable person in the employee's shoes would have felt 

compelled to resign.'" Sneed, 80 Wn. App. at 849 (quoting Stork v. Int'! Bazaar, Inc., 54 

Wn. App. 274, 287, 774 P.2d 22 91989». To show conditions are intolerable, an 

employee can demonstrate aggravating circumstances or a continuous pattern of 

discriminatory treatment. Id. at 850. In general, the question of whether working 

conditions were intolerable is one of fact; summary judgment is inappropriate unless no 

competent evidence supports the claim. AI/stot, 116 Wn. App. at 433. 

Ms. Storey-Howe unpersuasively relies on Haubry v. Snow, 106 Wn. App. 666, 

31 P.3d 1186 (2001), and AI/stot. In Haubry, the court found constructive discharge a 

question of material fact where the employer constantly leered at the plaintiff, made 

inappropriate sexual comments, and made physical sexual advances. Haubry, 106 Wn. 

App. at 672-73, 677-78. In AI/stot, a police chief withheld information from the plaintiff 

(a police officer) regarding ongoing drug cases; despite applying this policy to all 

officers, the chief testified this was "not good" for the plaintiff. AI/stot, 116 Wn. App. at 

434. The court found this, coupled with a claim of being pepper-sprayed and the refusal 

to resolve plaintiff's claim for back wages, potentially established a pattern of intolerable 

discriminatory treatment. Id. at 433-34. 

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Storey-Howe v. Okanogan County 

Ms. Storey-Howe presents no constructive discharge facts. Her claim is based 

on Sergeant Stevens' behavior and the County's public response to Chief Messinger's 

resignation, but the alleged changes after Ms. Storey-Howe filed her sexual harassment 

complaint did not create unreasonably intolerable working conditions. First, Sergeant 

Stevens began listening to Ms. Storey-Howe's calls; Ms. Storey-Howe admits this is 

appropriate supervisory behavior. Ms. Storey-Howe concludes this is intolerable 

because supervisors normally listen to calls only when doing job evaluations, but this 

type of conclusory statement is insufficient to overcome summary judgment. Second, 

Sergeant Stevens continually asked who Ms. Storey-Howe was talking with on the 

phone and/or instant messaging. Having to answer such questions might be 

inconvenient, but it is not unreasonably intolerable. Similarly, Sergeant Stevens' limited 

gruffness with Ms. Storey-Howe in front of coworkers and her refusal to allow one 

scheduling change is not enough to create intolerable working conditions. See Sneed, 

80 Wn. App. at 850 (no evidence of constructive discharge where plaintiff had to share 

a secretary and supplies because her new position had no budget or assistance, was 

moved to a small and noisy office, and received no guidance because these allegations, 

while frustrating, were not objectively intolerable); Barrett v. Weyerhaeuser Co. 

Severance Pay Plan, 40 Wn. App. 630, 638,700 P.2d 338 (1985) (mere dissatisfaction 

with working conditions does not negate the voluntariness of a resignation). 

As for the County's response to Chief Messinger's resignation, Ms. Storey-Howe 

has not demonstrated a genuine issue of material fact. The newspaper articles did not 

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say anything untrue and were limited in scope. The first article stated Chief Messinger 

was "one of the best" primarily because he was good at getting funding for the 

department. CP at 344. The second newspaper article stated Chief Messinger left on 

his own, a true statement, followed by the sheriffs refusal to comment further. In regard 

to the e-mail.itwasaone-timecommunication.Ms. Storey-Howe never saw Chief 

Messinger after May 11 and was not forced to wish him well. Ms. Storey-Howe 

presented no evidence the County acted deliberately to create intolerable working 

conditions by making these statements. As such, the County's actions did not create 

unreasonably intolerable working conditions. 

Unlike in Haubry, Ms. Storey-Howe was not on the receiving end of continuous 

aggravating sexual harassment before she resigned. And unlike in AI/stat, the behavior 

here by both Sergeant Stevens and the County was not unreasonably intolerable nor 

demonstrative of a continuous pattern of discriminatory treatment, even when viewed 

together. Given this record, Ms. Storey-Howe has failed to rebut the presumption her 

resignation was voluntary. 

D. Negligent Retention Claim 

The issue is whether the trial court erred in granting summary judgment dismissal 

of Ms. Storey-Howe's negligent retention claim. She contends (1) the claim is not 

duplicative, (2) the County knew of Chief Messinger's behavior, (3) and the County did 

nothing. 

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Storey-Howe v. Okanogan County 

"An employer may be liable for harm caused by an ... unfit employee if (1) the 

employer knew, or in the exercise of ordinary care, should have known of the 

employee's unfitness before the occurrence; and (2) retaining the employee was a 

proximate cause of the plaintiff's injuries." Betty Yv. AI-Hel/ou, 98 Wn. App. 146, 148­

49,988 P.2d 1031 (1999). While an employer can be liable for negligent retention, a 

plaintiff may not make a duplicative claim. See Francom, 98 Wn. App. at 866. 

In Francom, the court found the plaintiff's negligent supervision/retention claim 

was duplicative because the plaintiff relied on the same facts to support her 

discrimination claim. Id. Ms. Storey-Howe relies on the same facts to support her 

hostile work environment and negligent retention claim. She argues her negligent 

retention claim is not duplicative because negligent retention, unlike hostile work 

environment, requires her to show the County knew or should have known of Chief 

Messinger's unfitness. 

First, as discussed above, we have rejected Ms. Storey-Howe's hostile work 

environment claim. Second, the Francom court's decision was not based on what a 

plaintiff needed to show for each individual claim; rather, its decision was based on 

whether the same facts were used as a basis for each individual claim. The court found 

allowing recovery under both theories would permit the plaintiff to be compensated 

twice for the same emotional injuries. Id. at 864-66. 

In context Ms. Storey-Howe's claim for negligent retention is duplicative. Even 

so, Ms. Storey-Howe has not shown a genuine issue of material fact. As discussed 

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No. 32635-7-111 

Storey-Howe v. Okanogan County 

above, the County did not know, nor should it have known, of Chief Messinger's 

unfitness. Thus, Ms. Storey-Howe cannot show the first element of a negligent 

retention claim. Therefore, her negligent retention claim fails. 

Affirmed. 

A majority of the panel has determined this opinion will not be printed in the 

Washington Appellate Reports, but it will be filed for public record pursuant to RCW 

2.06.040. 

Brown, A.C.J. 

WE CONCUR: 

orsmo, J. (! Lawrence-Berrey, J. 

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