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https://www.nist.gov/baldrige/qe/schedule

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Baldrige Performance Excellence Program

## Quest for Excellence Conference

-  About 
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# Quest Sessions and Schedule

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## Sessions

Offering more than 40 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.

(Preliminary schedule subject to change.)

SUNDAY  |  MONDAY  |  TUESDAY  |  WEDNESDAY

## **SUNDAY, APRIL**7

## 12:00–1:00 pm

#### Pre-Conference Check-In Opens

## 1:00–4:00 pm **(Pre-Conference Workshop**, **Limited Seating)**

#### **Baldrige Beginner and Intermediate Pre-Conference Criteria Workshop****(Optional)**

Facilitator: Karen Kiel Rosser, Vice President, Chief Quality & Strategy Officer, Mary Greeley Medical Center

## 6:00–7:30 PM  

#### Opening Reception

Attendees have the opportunity to network with members of the Baldrige community such as Award recipients, Examiners, Judges, Overseers, Fellows, Foundation members, and Alliance program representatives!

## **MONDAY, APRIL**8

## 7:30 AM–4:30 Pm                                   

#### Registration Open

## 7:30–8:00 AM                                  

#### Continental Breakfast and Exhibits

## 8:00–8:30 AM

#### **Opening Remarks**by Department of Commerce and NIST Hosts

## 8:30–9:15 AM

#### Opening Keynote Presentation, Shola Richards, Unstoppable Resilience**TM**: The Keys to Staying Strong During Any Challenge

## 9:15–10:15 AM

#### **Opening Plenary Session – Organizational Resilience**

Top executives will speak on the topic of organizational resilience in a Ted-talk style format.
                  - Susan Stuart, President and Chief Executive Officer, Center for Organ Recovery & Education (CORE)
                  - Brian Dieter, President and Chief Executive Officer, Mary Greeley Medical Center

## 10:15–10:45 AM

#### Coffee and Networking Break

## 10:45–12:00 PM

#### Opening Plenary continued

## 12:00 PM–1:00 PM

#### Lunch and Networking

## 1:00–4:30 PM

#### **Concurrent Sessions**Featuring Former Recipients and Invited Guest Speakers

Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.

**Former Baldrige Award Recipients Participating in Quest Concurrent Sessions**Center for Organ Recovery & Education (CORE), The Charter School of San Diego, City of Fort Collins, Donor Alliance, Elevations Credit Union, GBMC HealthCare, Inc., Integrated Project Management Company, Inc., Mid-America Transplant, The Ritz-Carlton Hotel Company, Southcentral Foundation, University of Wisconsin-Stout.

***3:15–3:45 PM Coffee and Networking Break***

## **TUESDAY, APRIL 9**

## 7:00 AM–4:00 Pm                                   

#### Registration Open

## 7:00–8:00 AM                                  

#### Continental Breakfast and Exhibits

## 8:00 AM–12:00 PM

#### **Concurrent Sessions**Featuring Former Recipients and Invited Guest Speakers

Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.***9:45–10:15 AM Coffee and Networking Break***

## 12:00–1:30 PM

#### Baldrige Foundation Awards Luncheon

Awards luncheon honoring the recipients of the 2024 Harry S. Hertz Leadership Award, 2024 David Spong Lifetime Achievement Award, and other awards.

## 1:30–4:00 PM

#### **Concurrent Sessions**Featuring Former Recipients and Invited Guest Speakers

Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.

## **WEDNESDAY, APRIL 10**

## 7:00 AM–11:30 Am                                   

#### Registration Open

## 7:00–8:15 AM                                  

#### Continental Breakfast

## 8:15–8:30 AM AM

#### **Opening Remarks**

## 8:30–9:15 AM

####  Closing Keynote Presentation, **Robert O. Martichenko**, Building Meaningful Employment EnvironmentsTM

## 9:15–9:45 AM

#### Coffee and Networking Break

## 9:45–11:15 AM

#### **Closing Plenary Session – Future Emerging Challenges**

Top executives will speak on the topic of future emerging challenges in a Ted-talk style format.
                  - Kelly DiMartino, City Manager, City of Fort Collins
                  - John Chessare, President and Chief Executive Officer, GBMC HealthCare

## 11:15–11:45 AM

#### Conference Wrap-Up

Baldrige Program Director, Bob Fangmeyer, will share his reflections on the conference and provide a brief overview on the future direction for the Quest conference and Baldrige Program.

Performance excellenceAssessment tools and servicesBaldrige awardBaldrige examinersBaldrige Framework and CriteriaBest practicesLeadership development

## Contacts

                -      Baldrige Customer Service    baldrige@nist.gov       (301) 975-2036          NIST/BPEP   100 Bureau Drive, M/S 1020   Gaithersburg,  MD 20899-1020   

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