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# Baldrige Publications

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## Baldrige Excellence Framework and Criteria

Business/NonprofitEducationHealth CareThe Baldrige Criteria are a proven performance excellence model based on validated management practices. Choose the Baldrige Improvement Tool that is right for you.View Archived Versions

### **Additional Baldrige Framework and Criteria Publications**

Baldrige Excellence BuilderBased on the Baldrige Excellence Framework. Assess your organization against the important features of performance excellence.View Archived Versions

## Baldrige Case Study

Copansburg Regional Health System Case StudyFictional Baldrige Award applications, each with a scorebook and feedback report reflecting an evaluation by an examiner team.View Archived Versions

## Baldrige Improvement Tools

Are We Making Progress?Assess your workforce's perceptions of your organization, and learn what you can improve.

Are We Making Progress as Leaders?Assess your senior leaders' perceptions of your organization, and learn what you can improve.

*easy*Insight: Take a First Step toward a Baldrige Self-AssessmentSubmit a snapshot of your organization, your key influences, and your key challenges, and receive a comparison of your organization with others.

Are You a Role-Model Leader?Use these attributes and behaviors to identify strengths and opportunities for improvement. 

Job Quality ToolkitThe Job Quality Toolkit is an actionable tool that organizations can use to improve the quality of the jobs they offer. This improvement tool is rooted in the Baldrige Excellence Framework®.

Foundations for a Successful BusinessFoundations for a Successful Business helps your organization identify and leverage strengths and prepare to face challenges. This improvement tool describes organizational success in seven fundamental areas that apply to any corporation, nonprofit, government, or academic institution.

## **Baldrige Publications**

Board of Director Responsibilities: A Baldrige Core Values PerspectiveCore values and concepts for for boards of directors, with examples. 

Board of Director Responsibilities: A Baldrige Criteria PerspectiveFor the members of a Board of Directors, the Criteria can be a valuable tool for governing and guiding your organization. 

Baldrige 20/20: An Executive's Guide to the Criteria for Performance ExcellenceLearn how the executives of Baldrige-award-winning organizations used the Baldrige Criteria to achieve organizational success and sustainability.

Baldrige: Ethics: A Strategic ImperativeFive Baldrige Award recipients share approaches to balancing ethics with profit and loss considerations.

Baldrige: For Hiring and Keeping the Best EmployeesUse the Baldrige Criteria for Performance Excellence to improve your focus on workforce recruitment and retention.

Baldrige: Performance Excellence Delivers World-Class ResultsThe performance improvement of ten Baldrige Award recipients illustrates the value of Baldrige to manufacturing, service, and small businesses.

Baldrige in Education: Performance Excellence Delivers World-Class ResultsThe performance improvement of seven Baldrige Award recipients illustrates the value of Baldrige to education organizations.

Baldrige in Health Care: Performance Excellence Delivers World-Class ResultsThe performance improvement of five Baldrige Award recipients illustrates the value of Baldrige to health care organizations.

The Baldrige Program: Self-Assessment for Continuous ImprovementAward-recipient school districts improved their performance by focusing on the seven Baldrige Criteria Categories. (*Principal* magazine, 2006)

Baldrige, Six Sigma, & ISO: Understanding Your OptionsUse these three performance improvement tools individually or in combination to ensure your organization's success.

Economic Evaluation of the Baldrige National Quality Program PDF October 2001From an evaluation perspective, the benefit-to-cost ratio of the Baldrige Program for the U.S. economy is conservatively 207 to 1.

Economic Evaluation of the Baldrige Performance Excellence Program December 2011In this study, Albert N. Link and John T. Scott report that the Baldrige Program's benefit-to-cost ratio is 820 to 1. To arrive at this ratio, they compared the benefits received by the 273 Malcolm Baldrige National Quality Award applicants from 2007 to 2010 with the cost of operating the Baldrige Program.

Insights on the Road to Performance ExcellenceLearn the latest leadership insights in this quarterly columnView Archived Versions

Measuring What Matters MostIn K-12 education, why should you measure, what should you measure, and how should you measure it? (EdWeek.org, 2009)

The Metrology of Organizational Performance: How Baldrige Standards Have Become the Common Language for Organizational Excellence Around the World PDF

Peer Learning: Bring Improvements Home PDF by Harry HertzArticle about the Baldrige Executive Fellows Program published in the July 2012 issue of *Leadership Excellence* magazine.

Your Guide to Performance ExcellenceIntroduction to the Baldrige Program and performance excellence.

## **Additional Baldrige Resources**

Reprinting and Reuse | Archive | Baldrige Resource Library (Alliance for Performance Excellence)

Assessment of Leadership Attitudes about the Baldrige National Quality ProgramOrganizational leaders' perceptions of the Baldrige Award and Baldrige Criteria.

Ten Years of Business Excellence for AmericaImpact of the Baldrige Award and Baldrige Program over their first ten years.

Performance excellenceBaldrige awardBaldrige examinersBaldrige Framework and Criteria

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                -      Baldrige Customer Service    baldrige@nist.gov       (301) 975-2036          NIST/BPEP   100 Bureau Drive, M/S 1020   Gaithersburg,  MD 20899-1020   

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