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https://www.nist.gov/baldrige/baldrige-helping-organizations-succeed-30-years

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## Baldrige Performance Excellence Program

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# Baldrige Helping Organizations Succeed for 30 Years

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BALDRIGEHelping Organizations Succeed for 30 Years

Baldrige Highlights

1980NBC Special Report, “If Japan Can, Why Can’t We?” details Japan's capture of the world auto and electronics markets

1986House Bill 5321, to establish a National Quality Improvement Award, introduced but not acted on

1987June 8: Business Week releases special report on qualityThe Malcolm Baldrige National Quality Improvement Act of 1987 signed by President Reagan; national quality award named for 26th Secretary of Commerce Malcolm Baldrige

1988Malcolm Baldrige National Quality Award established within National Bureau of Standards (later NIST)Award Criteria published for manufacturing, service, and small businessFoundation for the Malcolm Baldrige National Quality Award established

1988First Malcolm Baldrige National Quality Award recipients named (manufacturing, small business) Motorola, Inc., Westinghouse Electric Corporation Commercial Nuclear Fuel Division, Globe Metallurgical Inc.

1989First Quest for Excellence Conference

19901988–1989 winners make over 2,000 presentations to share best practicesFederal Express Corporation named as first service recipient

1993“Betting to Win on Baldrige Winners” (Business Week) details how Baldrige winners outperform S&P 500

1994No. of national Baldrige examiners trained reaches 1,000

1996Stock study by NIST:  Baldrige Award recipients outperform S&P 500 by more than 5:1

1997Award Criteria renamed Criteria for Performance ExcellenceMalcolm Baldrige National Quality Award 10th Anniversary

1999Health Care and Education organizations eligible to apply for the Baldrige Award

2000Stock study by NIST: Baldrige Award recipients outperform S&P 500 by more than 5:1

2001NIST publishes Economic Evaluation of the Baldrige National Quality Program, demonstrating 207:1 return on investmentChugach School District, Pearl River School District, and University of Wisconsin-Stout named as first education recipients

2002SSM Health Care named as first health care recipient

2003No. of national Baldrige examiners trained reaches 5,000

20051,000th application received (from Jenks Public Schools)Alliance for Performance Excellence, the consortium of state, local, and regional Baldrige-based programs, established

2007Nonprofit organizations eligible to apply for the Baldrige AwardCity of Coral Springs and ARDEC named as first nonprofit recipients

2009Criteria booklet web hits/downloads total 2.2 million annually

2010Baldrige Program named among top 10 military/government leadership development programs in the nation20,000 have attended Quest ConferencesNo. of state/local Baldrige-based award applicants reaches 10,000Baldrige Executive Fellows Program establishedBaldrige National Quality Program renamed Baldrige Performance Excellence Program

20111,500th application receivedNIST publishes Economic Evaluation of the Baldrige Performance Excellence Program, demonstrating 820:1 return on investmentCriteria booklet web hits/downloads total nearly 3 million annuallyTruven Health Analytics study: Baldrige Award recipient hospitals and those receiving a site visit outperform others in nearly every “100 Top Hospitals” metric

2012No. of state/local examiners trained reaches 40,000Baldrige Enterprise, a collaboration among the Baldrige Program, Foundation, Alliance, and ASQ, solidified

2013Baldrige 25 years building an even better futureNo. of state/local Baldrige-based award applicants reaches 15,000

2014No. of national Baldrige examiners trained reaches 10,000Baldrige Program named number one government/military leadership development program in the nation

20151st Place 2015 Leadership 500 Excellence Awards (Government/Military)Criteria for Performance Excellence booklet renamed Baldrige Excellence FrameworkAbridged Criteria, the Baldrige Excellence Builder, first released

2016Winners Circle Leadership Excellence AwardBaldrige-based Communities of Excellence Framework released by COE2026

2017HR.COM'S 2017 LEAD AWARDS Winner's Circle106 Baldrige Award recipients serve as national role models25,000 have attended Quest ConferencesBaldrige Cybersecurity Excellence Builder released

Baldrige 30th Anniversary 1988-2018

Performance excellenceAssessment tools and servicesBaldrige awardBaldrige examinersBaldrige Framework and Criteria

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