IN THE COURT OF APPEALS OF TENNESSEE

AT KNOXVILLE

Assigned on Briefs August 1, 2019

JOHN RIEBSAME V. BRAD SCHEMEL

Appeal from the Circuit Court for Hamilton County

No. 18C709 Ward Jeffrey Hollingsworth, Judge

No. E2018-01798-COA-R3-CV

A truck driver sued his former employer for damages allegedly resulting from a phone 

call made by the former employer to the driver’s new employer. The trial court 

dismissed the driver’s complaint based upon lack of personal jurisdiction, and we affirm.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Affirmed

ANDY D. BENNETT, J., delivered the opinion of the Court, in which JOHN W. MCCLARTY

and CARMA DENNIS MCGEE, JJ., joined.

John J. Riebsame, Trevose, Pennsylvania, pro se.

Jeffrey G. Granillo and Nathan L. Kinard, Chattanooga, Tennessee, for the appellee,

Bradley Schemel.

OPINION

FACTUAL AND PROCEDURAL BACKGROUND

The facts before the court on appeal depend upon the procedural posture of the 

case. John Riebsame, a former employee of Holland Enterprises (“Holland”), filed a 

complaint in the Circuit Court for Hamilton County, Tennessee on June 18, 2018, against 

Bradley Schemel, the vice president of Holland,1a trucking company headquartered in 

Mapleton, North Dakota. On July 20, 2018, Mr. Schemel filed a motion to dismiss 

pursuant to Tenn. R. Civ. P. 12.02(2) and (4) for lack of personal jurisdiction and 

insufficient service of process. With his motion, Mr. Schemel submitted his own 

affidavit, the contents of which will be detailed as relevant below. Mr. Riebsame filed a 

 

1 Although the complaint alleges that Mr. Schemel is the president of Holland, Mr. Schemel submitted an 

affidavit in which he testified that he is the company’s vice president. Mr. Riebsame has not rebutted this 

statement.

09/24/2019
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response. On September 7, 2018, the trial court entered an order granting Mr. Schemel’s 

motion to dismiss for lack of personal jurisdiction and dismissing Mr. Riebsame’s 

complaint. Mr. Riebsame appeals.

 As our Supreme Court stated in First Community Bank, N.A. v. First Tennessee 

Bank, N.A., 489 S.W.3d 369 (Tenn. 2015), “When considering a defendant’s 12.02(2) 

motion, a trial court ‘must take all factual allegations in the plaintiff’s complaint and 

supporting papers as true’ and must ‘resolve all factual disputes in the plaintiff’s favor.’” 

First Cmty. Bank, 489 S.W.3d at 382 (quoting State v. NV Sumatra Tobacco Trading Co., 

403 S.W.3d 726, 739 (Tenn. 2013)). A court’s determination regarding the exercise of 

personal jurisdiction is a question of law, which we review de novo. Id.

Thus, we will set forth the pertinent allegations of Mr. Riebsame’s complaint and 

view them in the light most favorable to him. Mr. Riebsame was fired by Holland on 

April 20, 2018. He needed to travel to Markam, Illinois to attend orientation for a new 

job with U.S. Xpress, out of Chattanooga, Tennessee. Holland agreed to provide a rental 

car for Mr. Riebsame through its account with Enterprise Rent-A-Car, and Mr. Riebsame 

paid Holland for a four-day car rental. Because of health problems and stress, however, 

Mr. Riebsame needed to use the car for more than four days, and he called Holland to 

arrange payment for the extra days. He alleges that the following events then occurred:

When I called the Defendants office on or around 3 May to get a working 

phone number for the local Enterprise car rental near Fargo to pay for the 

extra time I had the car, the Defendants office called right back and the 

Defendant got on the phone and told me he called my future employer U.S. 

Express of Chattanooga Tennessee and told them I stole his rental car. . . . 

He said he wanted me to return the car immediately which I did. The 

Defendant also said he reported the car stolen. I confirmed with my

recruiter . . . at U.S. Express that the Defendant called them and said I stole 

his rental car. The U.S. Express recruiter also told me because of the 

Defendants call, I was permanently unhireable.

According to Mr. Riebsame, he attempted to pay for the additional days “but 

Enterprise car rental required payment to be made to the location where the car was 

rented and they2didn’t return my calls or answer their phone.”3 Mr. Riebsame alleges

that, as a result of Mr. Schemel’s actions, he lost $2000 in security deposits and his final 

paycheck from Holland, was “permanently prevented from renting a car from Enterprise 

car rental,” and sustained physical, emotional, and financial damages. The exact nature 

 

2 The word “they” appears to refer to the Enterprise rental personnel at Holland. 

3 Much of Mr. Riebsame’s complaint details the circumstances preceding and surrounding his termination 

from Holland. These allegations are not relevant to this appeal.
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of the causes of action brought by Mr. Riebsame is not clear. His complaint does, 

however, include a request for damages for libel, slander, and defamation of character.

Mr. Schemel filed a motion to dismiss Mr. Riebsame’s complaint for lack of 

personal jurisdiction and insufficient service of process on July 20, 2018. In support of 

his motion, Mr. Schemel submitted his own affidavit, which includes the following 

pertinent statements:4

9. I do not reside at the Holland Enterprises’ place of business. My home 

address is elsewhere in North Dakota.

10. Through my experience in the trucking industry, I am generally 

familiar with the operations of U.S. Xpress, a trucking company in 

competition with Holland Enterprises.

11. U.S. Xpress, while based in Chattanooga, Tennessee, has operations in 

numerous states, including Illinois, Indiana, Texas, Georgia, Pennsylvania, 

Ohio, South Carolina, and Florida.

12. I have never placed a call to a U.S. Xpress employee located in 

Tennessee.

13. I have never spoken on the phone with a U.S. Xpress employee located 

in Tennessee.

14. I have never contacted, attempted to contact, or been in contact with 

U.S. Xpress regarding the Plaintiff.

15. To my knowledge, I have never contacted a Tennessee location of 

Enterprise Rent-A-Car, or even spoken on the phone with an Enterprise 

Rent-A-Car employee located in Tennessee.

16. I have not been in Tennessee in over 20 years.

17. I do not personally transact any business in Tennessee.

Mr. Riebsame filed a notarized document entitled “Amended First Counter 

Affidavit” on August 10, 2018, in which he states:

Line 4 in the Complaint clearly states the Defendant Brad Schemel told me

personally on the Phone he called Enterprise and reported the car stolen 

(see attached email from Defendant to me), and US Express of 

Chattanooga, Tennessee and told them the same. Line 4 also lists the name 

and phone number of a US Express employee to collaborate [sic] this in 

future Discovery.

 

4 We need not set forth the statements from Mr. Schemel’s affidavit pertaining to the issue of the 

sufficiency of service. Although the trial court found that service was not sufficient, it did not dismiss the 

case for that reason because Mr. Riebsame had time to reissue the summons. 
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I swear and affirm the above facts to [be] true and correct.

John J. Riebsame

On September 7, 2018, the trial court granted Mr. Schemel’s motion to dismiss on 

the ground of lack of personal jurisdiction. In summarizing Mr. Riebsame’s allegations, 

the court stated that, “[a]s a result of the Defendant’s phone call, the Plaintiff lost a good 

job and a $15,000.00 signing bonus.” There was no allegation in Mr. Riebsame’s 

complaint that Mr. Schemel was ever in the state of Tennessee. The only alleged 

connection between Tennessee and Mr. Schemel was that he called U.S. Xpress, which is 

headquartered in Tennessee. The trial court reasoned that, “[e]ven if the Defendant made 

the call and made the untrue statements as alleged by the Plaintiff, the statements were 

made in North Dakota.” The court determined that there was no allegation that would 

confer personal jurisdiction under Tennessee’s long-arm statutes. 

Mr. Riebsame appeals and raises the following issues: (1) whether the issue of 

proper service of process has been waived; (2) whether the trial court should order 

Enterprise Rent-A-Car to provide Mr. Riebsame with discovery documents; (3) whether 

the damage done in Tennessee constitutes contact with Tennessee; and (4) whether the 

trial court erred in dismissing the case. Mr. Schemel raises the additional issues of (1) 

whether Mr. Riebsame waived all arguments because his appellate brief does not comply 

with Rule 27 of the Tennessee Rules of Appellate Procedure, and (2) whether this is a 

frivolous appeal under Tenn. Code Ann. § 27-1-122.

ANALYSIS

Before addressing Mr. Riebsame’s arguments, we note that he is a pro se litigant, 

both at trial and on appeal. This court has applied the following standards when 

evaluating the claims of pro se litigants:

Parties who decide to represent themselves are entitled to fair and equal 

treatment by the courts. The courts should take into account that many pro 

se litigants have no legal training and little familiarity with the judicial 

system. However, the courts must also be mindful of the boundary between 

fairness to a pro se litigant and unfairness to the pro se litigant’s adversary. 

Thus, the courts must not excuse pro se litigants from complying with the 

same substantive and procedural rules that represented parties are expected 

to observe. 

Young v. Barrow, 130 S.W.3d 59, 62-63 (Tenn. Ct. App. 2003) (citations omitted); see 

also Hessmer v. Hessmer, 138 S.W.3d 901, 903 (Tenn. Ct. App. 2003). We allow pro se 

litigants some latitude in preparing their briefs and endeavor to “give effect to the 
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substance, rather than the form or terminology,” of their court filings. Young, 130 S.W.3d 

at 63.

I. Tennessee Rule of Appellate Procedure 27.

We first address Mr. Schemel’s argument that Mr. Riebsame waived making any 

argument on appeal because his appellate brief fails to satisfy the requirements of Tenn. 

R. App. P. 27(a),

5

as well as Tenn. R. Ct. App. 6.6 As Mr. Schemel points out, Mr. 

 

5 Tennessee Rule of Appellate Procedure 27(a) provides as follows:

The brief of the appellant shall contain under appropriate headings and in the order here 

indicated:

(1) A table of contents, with references to the pages in the brief;

(2) A table of authorities, including cases (alphabetically arranged), statutes and other

authorities cited, with references to the pages in the brief where they are cited;

(3) A jurisdictional statement in cases appealed to the Supreme Court directly from the 

trial court indicating briefly the jurisdictional grounds for the appeal to the Supreme 

Court;

(4) A statement of the issues presented for review;

(5) A statement of the case, indicating briefly the nature of the case, the course of 

proceedings, and its disposition in the court below;

(6) A statement of facts, setting forth the facts relevant to the issues presented for review 

with appropriate references to the record;

(7) An argument, which may be preceded by a summary of argument, setting forth:

 (A) the contentions of the appellant with respect to the issues presented, and the reasons 

therefor, including the reasons why the contentions require appellate relief, with citations 

to the authorities and appropriate references to the record (which may be quoted 

verbatim) relied on; and

 (B) for each issue, a concise statement of the applicable standard of review (which may 

appear in the discussion of the issue or under a separate heading placed before the 

discussion of the issues);

(8) A short conclusion, stating the precise relief sought.

6 Tennessee Court of Appeals Rule 6 provides, in pertinent part:

(a) Written argument in regard to each issue on appeal shall contain:

(1) A statement by the appellant of the alleged erroneous action of the trial court which 

raises the issue and a statement by the appellee of any action of the trial court which is 

relied upon to correct the alleged error, with citation to the record where the erroneous or 

corrective action is recorded.

(2) A statement showing how such alleged error was seasonably called to the attention of 

the trial judge with citation to that part of the record where appellant’s challenge of the 

alleged error is recorded.

(3) A statement reciting wherein appellant was prejudiced by such alleged error, with 

citations to the record showing where the resultant prejudice is recorded.

(4) A statement of each determinative fact relied upon with citation to the record where 

evidence of each such fact may be found.

(b) No complaint of or reliance upon action by the trial court will be considered on appeal 
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Riebsame’s brief does not contain a table of contents, table of authorities, statement of 

the case, statement of the facts, or prayer for relief as required by Tenn. R. App. P. 27(a) 

and Tenn. R. Ct. App. 6. Moreover, Mr. Riebsame does not provide an explanation as to 

how the trial court erred, as required by Tenn. R. App. P. 27(a)(7), or citations to the 

record, as required by Tenn. R. App. P. 27(a) and Tenn. R. Ct. App. 6. 

When a party fails to comply with Tenn. R. App. P. 27, this court has the authority 

to dismiss the appeal. Bean v. Bean, 40 S.W.3d 52, 54-55 (Tenn. Ct. App. 2000); see 

also Watt v. Watt, No. M2014-02565-COA-R3-CV, 2016 WL 1730659, at *4 (Tenn. Ct.

App. Apr. 27, 2016). The overriding intent of the Tennessee Rules of Appellate 

Procedure, however, is to allow cases to be resolved on their merits. TENN. R. APP. P. 1;

Johnson v. Hardin, 926 S.W.2d 236, 238 (Tenn.1996). Pursuant to Tenn. R. App. P. 2,7

this court has wide discretion to waive or suspend the rules in furtherance of that intent. 

See Cantrell v. Cantrell, No. M2009-00106-COA-R3-CV, 2010 WL 1644988, at *3 

(Tenn. Ct. App. Apr. 23, 2010).

With respect to the issue of personal jurisdiction, we exercise our discretion to 

waive Tenn. R. App. P. 27 (and Tenn. R. Ct. App. 6) in this case, particularly in light of 

Mr. Riebsame’s pro se status, the abbreviated record, and the clarity of the issue

presented. For the reasons set forth below, the remaining issues are waived.

II. Personal jurisdiction.

The determinative issue in this appeal is whether the trial court properly concluded 

that it lacked personal jurisdiction over Mr. Schemel.

The burden of proof is on the plaintiff to show, “by a preponderance of the 

evidence, that Tennessee courts may properly exercise jurisdiction over [the defendant].” 

Sumatra, 403 S.W.3d at 739. Tennessee’s long-arm statute, particularly Tenn. Code Ann. 

§ 20-2-214(a)(6), allows Tennessee courts to exercise in personam jurisdiction on any 

basis not inconsistent with the state or federal constitutions. Chenault v. Walker, 36 

S.W.3d 45, 52 (Tenn. 2001). Due process principles require that “an out-of-state 

defendant can be subject to personal jurisdiction only if he has such minimum contacts 

 

unless the argument contains a specific reference to the page or pages of the record where 

such action is recorded. No assertion of fact will be considered on appeal unless the 

argument contains a reference to the page or pages of the record where evidence of such 

fact is recorded.

7 Tennessee Rule of Appellate Procedure 2 provides, in pertinent part: “For good cause, including the 

interest of expediting decision upon any matter, the Supreme Court, Court of Appeals, or Court of 

Criminal Appeals may suspend the requirements or provisions of any of these rules in a particular case . . 

. .”
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with the forum state that the maintenance of the suit does not offend traditional notions of 

fair play and substantial justice.” Id. at 53. Our courts recognize both general and 

specific jurisdiction.8The issue here is whether Mr. Schemel had sufficient contacts to 

establish specific jurisdiction.

Specific jurisdiction arises “when a defendant has minimum contacts with the 

forum state and the cause of action arises out of those contacts.” Sumatra, 403 S.W.3d at 

744. Our courts apply a two-step test to determine whether a forum state may exercise 

specific personal jurisdiction over a nonresident defendant: (1) Are there sufficient 

minimum contacts with the forum state? (2) Is the exercise of jurisdiction fair? First 

Cmty. Bank, 489 S.W.3d at 388. 

Tennessee law requires that “the factual allegations in the plaintiff’s complaint 

must establish sufficient contacts between the defendant and this state with reasonable 

particularity.” Id. at 383. For a nonresident defendant’s contacts to be sufficient to 

support specific jurisdiction, the “contacts must arise out of the defendant’s own 

purposeful, deliberate actions directed toward the forum state.” Id. at 389 (citing Burger 

King Corp. v. Rudzewicz, 471 U.S. 462, 473 (1985)). The “minimum contacts must have 

a basis in ‘some act by which the defendant purposefully avails itself of the privilege of 

conducting activities within the forum State, thus invoking the benefits and protections of 

its laws.’” Asahi Metal Indus. Co., Ltd. v. Super. Ct. of Cal., Solano Cnty., 480 U.S. 102, 

109 (1987) (quoting Burger King, 471 U.S. at 475). In addition, the defendant’s 

connection with the forum state must be “‘substantial’ enough to give rise to 

jurisdiction.” First Cmty. Bank, 489 S.W.3d at 389 (quoting Walden v. Fiore, 571 U.S. 

277, 284 (2014)). In determining whether the contacts are sufficiently substantial, “we 

must consider ‘the quantity of the contacts, their nature and quality, and the source and 

connection of the cause of action with those contacts.’” Id. (quoting Sumatra, 403 

S.W.3d at 759-60). Moreover, “we must look ‘to the defendant’s contacts with the forum 

State itself, not the defendant’s contacts with persons who reside there.’” Id. at 390 

(quoting Walden, 571 U.S. at 285).

In the present case, there is no allegation in the complaint that Mr. Schemel was 

ever in Tennessee or that he regularly conducted business in Tennessee. The only 

possible basis upon which to find specific personal jurisdiction is Mr. Riebsame’s 

allegation that Mr. Schemel telephoned U.S. Xpress, a corporation headquartered in 

Tennessee. In his affidavit, Mr. Schemel denies making a telephone call to U.S. Xpress. 

 

8 Determining whether a nonresident corporation is subject to general personal jurisdiction in Tennessee

depends upon whether the defendant “has continuous and systematic contacts with Tennessee so 

substantial as to render the corporation ‘essentially at home’ here in such a way which does not offend 

traditional notions of fair play and substantial justice.” First Cmty. Bank, 489 S.W.3d at 385 (quoting 

Daimler AG v. Bauman, 571 U.S. 117, 127 (2014)). Mr. Riebsame does not make an argument under a 

general jurisdiction theory and there is nothing in the record to suggest that Mr. Schemel had continuous 

and systematic contacts with the state of Tennessee.
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As Mr. Schemel points out in his brief, Mr. Riebsame’s response to Mr. Schemel’s 

affidavit relies solely upon the allegations of the complaint. To carry his burden of proof, 

Mr. Riebsame may not merely rest on his pleadings in response to Mr. Schemel’s 

affidavit, “but must set forth, ‘by affidavit or otherwise[,] . . . specific facts showing that 

the court has jurisdiction.’” Serras v. First Tenn. Bank Nat’l Ass’n, 875 F.2d 1212, 1214 

(6th Cir. 1989) (quoting Weller v. Cromwell Oil Co., 504 F.2d 927, 930 (6th Cir. 1974)). 

Moreover, Mr. Riebsame’s responsive “affidavit”9relies upon hearsay, was not made 

under oath, and does not satisfy the requirements of an unsworn declaration under Tenn. 

R. Civ. P. 72.10 See Perry v. Campbell, No. M1998-00943-COA-R3-CV, 2001 WL

46988, at *4 (Tenn. Ct. App. Jan. 22, 2001) (stating that document does not qualify as an 

affidavit unless it is attested to). 

As previously stated, Mr. Riebsame’s complaint must establish minimum contacts 

between Mr. Schemel and this state with “reasonable particularity.” First Cmty. Bank, 

489 S.W.3d at 383. Even if we ignore the deficiencies in Mr. Riebsame’s affidavit, we 

find the language of the complaint to be problematic. In the pertinent section of the 

complaint, Mr. Riebsame states that Mr. Schemel “told me he called my future employer 

U.S. Express of Chattanooga Tennessee and told them I stole his rental car.” This 

language does not specify that Mr. Schemel called a U.S. Xpress representative in

Tennessee or that he talked to a representative in Tennessee. When Mr. Schemel called 

U.S. Xpress, he may have spoken to a representative in some other state, or even in some 

other country. 

Furthermore, even if we construe the pleadings to establish that Mr. Schemel 

spoke with a U.S. Xpress representative in Tennessee, these facts would be insufficient to 

support personal jurisdiction. There are no facts to establish that Mr. Schemel purposely 

directed his commercial activity toward the state of Tennessee. Mr. Schemel’s contact 

with the state of Tennessee would have occurred because of the decision of U.S. Xpress 

to have its headquarters here, not because of Mr. Schemel’s desire to further his business 

interests in the state. See Calphalon Corp. v. Rowlette, 228 F.3d 718, 723 (6th Cir. 

2000). Mr. Riebsame has failed to show that Mr. Schemel purposefully availed himself of 

the benefits of doing business in Tennessee, thereby invoking the benefits and protections

of its laws. See First Cmty. Bank, 489 S.W.3d at 389 (citing Asahi, 480 U.S. at 109). 

 

9 Black’s Law Dictionary defines an affidavit as “[a] voluntary declaration of facts written down and 

sworn to by a declarant, usually before an officer authorized to administer oaths.” BLACK’S LAW 

DICTIONARY (11th ed. 2019).

10 Tennessee Rule of Civil Procedure 72 provides:

Whenever these rules require or permit an affidavit or sworn declaration, an unsworn 

declaration made under penalty of perjury may be filed in lieu of an affidavit or sworn 

declaration. Such declaration must be signed and dated by the declarant and must state in 

substantially the following form: “I declare (certify, verify or state) under penalty of 

perjury that the foregoing is true and correct.”
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Rather, Mr. Schemel made a single phone call to a trucking company that happened to 

have its main offices in Tennessee. 

We find illuminating the analysis of the Court of Appeals in the recent case of 

EnhanceWorks, Inc. v. Dropbox, Inc., No. M2018-01227-COA-R3-CV, 2019 WL 

1220903 (Tenn. Ct. App. Mar. 14, 2019). EnhanceWorks, a company with its 

headquarters in Nashville, brought suit against Dropbox, a Delaware company with its 

principal place of business in California, alleging that Dropbox had illegally copied and 

appropriated Expo, an application (“app”) developed by EnhanceWorks. Dropbox, 2019 

WL 1220903, at *1-2. The trial court granted Dropbox’s motion to dismiss for lack of 

personal jurisdiction. Id. at *2. In affirming the court below, the appellate court

examined several alleged bases for specific jurisdiction, including an email and a phone 

call. Id. at *4. Charlie Corts, the developer of Expo, emailed Robert Mylod, Jr., a 

member of the Dropbox board of directors, and requested a telephone call with him. Id. 

Mr. Mylod sent a reply email stating that he was available for a call late the following 

morning. Id. When Mr. Corts called at the appointed time, Mr. Mylod did not answer, 

but Mr. Mylod called Mr. Corts back the same day. Id. According to EnhanceWorks, 

Mr. Mylod stated, during the call, “that Expo had a ‘cool UI [user interface]’ but ‘no 

practical value for Dropbox.’” Id. EnhanceWorks further asserted that “Mr. Mylod 

discouraged Mr. Corts from continuing to develop Expo.” Id. 

The court in EnhanceWorks went through a detailed analysis of these two 

contacts—a returned email and a returned phone call. Id. at *5. After noting that both 

communications were in response to Mr. Corts’s initial contact, the court examined the 

connection between the contacts and the alleged causes of action. Id. The court 

concluded that “EnhanceWorks failed to allege specific facts from which to conclude or 

infer that Mr. Mylod knew he was emailing Mr. Corts in Tennessee.” Id. The court

further explained:

“For a State to exercise jurisdiction consistent with due process, the 

defendant’s suit related conduct must create a substantial connection with 

the forum.” [Walden, 571 U.S.] at 284. Here, Mr. Mylod’s conduct, and 

therefore Dropbox’s conduct, did not create a substantial connection with 

Tennessee. To the contrary, Mr. Mylod’s two contacts were with Mr. Corts

who happened to live in Tennessee. In determining whether minimum 

contacts exist, we analyze “the defendant’s contacts with the forum State 

itself, not the defendant’s contacts with persons who reside there.” Id. at 

285. Furthermore, Mr. Mylod did not make the initial connection with Mr. 

Corts or with EnhanceWorks. Only after Mr. Francis first communicated 

with Mr. Corts and Mr. Mylod, and Mr. Corts communicated with Mr. 

Mylod did Mr. Mylod return communication. Mr. Mylod was simply 

responding to the initial contacts. Mr. Mylod never targeted Tennessee. See

NV Sumatra, 403 S.W.3d at 759-60. Even though Mr. Mylod, on behalf of 
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Dropbox, sent one email and made one return telephone call to Mr. Corts in 

Tennessee, for the reasons discussed above, the quality and nature of these 

contacts fall short of the requirements of due process. EnhanceWorks has 

failed to allege facts sufficient to demonstrate that this was more than a 

single isolated call where Mr. Mylod and Dropbox were unaware that they 

were dealing with Tennessee. Cf. Sledge v. Indico System Resources, Inc., 

68 F. Supp. 3d 834, 845 (W.D. Tenn. 2014) (finding that the defendant 

knowingly made numerous communications into Tennessee for his own 

gains, thereby availing himself of the forum). “Due process requires that a 

defendant be haled into court in a forum State based on his own affiliation 

with the State, not based on the ‘random, fortuitous, or attenuated’ contacts 

he makes by interacting with other persons affiliated with the State.” First 

Cmty. Bank, N.A., 489 S.W.3d at 393-94 (citing Walden, 571 U.S. at 284-

85 (quoting Burger King, 471 U.S. at 475)). Mr. Mylod’s reply email and 

telephone call to Mr. Corts are the “random, fortuitous, or attenuated” 

contacts the Supreme Court warned against in Burger King. See Burger 

King, 471 U.S. at 475. We agree with the trial court that Mr. Mylod’s email 

and telephone communications with Mr. Corts did not purposefully target 

Tennessee such that Dropbox should reasonably anticipate being haled into 

court here. NV Sumatra, 403 S.W.3d at 759-60. Therefore, EnhanceWorks 

has not established that Mr. Mylod/Dropbox’s reply email and telephone 

call constitute sufficient minimum contacts with Tennessee. Id.

Id. at *6.

We find that several of the principles applied by the court in EnhanceWorks also 

apply here. Mr. Riebsame asserts that Mr. Schemel made one phone call to U.S. Xpress. 

There is no allegation that Mr. Schemel knew that he was speaking to someone in 

Tennessee. Even if he did, however, one phone call to an unknown person in Tennessee

under the circumstances set forth by Mr. Riebsame does not rise to the level of 

purposefully directing commercial activity toward the state of Tennessee and invoking 

the benefits of its laws. Rather, such activity constitutes the type of random contact that 

would not make one anticipate being haled into court based on that conduct. 

Having concluded that Mr. Schemel lacked minimum contacts with the state of 

Tennessee, we need not proceed to the second prong of the analysis, whether the exercise 

of jurisdiction is fair.

III. Service of process.

Mr. Riebsame poses the following issue: “Since Defense argued service and 

jurisdiction and the court ruled is the issue of service [waived] and has the court accepted 

jurisdiction?” Mr. Riebsame provides no argument or citation of authority in support of 
- 11 -

this issue. As our Supreme Court has stated, “It is not the role of the courts . . . to 

research or construct a litigant’s case or arguments for him or her, and where a party fails 

to develop an argument in support of his or her contention or merely constructs a skeletal 

argument, the issue is waived.” Sneed v. Bd. of Prof’l Responsibility of Sup. Ct., 301 

S.W.3d 603, 615 (Tenn. 2010). We consider this issue waived.

IV. Discovery.

Mr. Riebsame also presents the following issue: “Can I have my discovery from 

Enterprise Car rental?” Again, he provides no argument or citation of authority in 

support of this issue. Moreover, there is nothing in the record indicating that this issue 

was raised in the trial court. We consider this issue waived.

We decline to find Mr. Riebsame’s appeal frivolous under Tenn. Code Ann. § 27-

1-122.

CONCLUSION

The judgment of the trial court is affirmed, and this matter is remanded with costs 

of appeal assessed against the appellant, John J. Riebsame, for which execution may issue 

if necessary.

________________________________

 ANDY D. BENNETT, JUDGE