NATIONAL INDIAN GAMING COMMISSION

Fiscal Year 2021 Summary Performance Dashboard Report

The NIGC FY 2021 Performance Dashboard is intended for information purposes. 8/17/2022

Other Notable Items

1. The Commission issued a letter Measure

FY 2020 

Actual

FY 2021 

Actual Status Benchmark

regarding changes to the MOU related

to the FBI CHRI and requested Tribal Training courses on gamesmanship 8 3 ∆ 7

input. Training attendance for gamesmanship 279 377 ∆ 400

2. The Commission began hosting Site visits conducted 255 449 ∆ 500

meetings and issued memos on the Confirmed gamesmanship violations 9 1 ◊ 0

NIGC Commission updates regarding Potential gamesmanship issues from review of audits 29 11 ◊ 0

various topics.

3. The Commission issued a Bulletin Training events held annually 40 42 ∆ 42

on IGRA and Sports Book Operations Training attendance total 7231 27094 ∆ 2000

that provided guidance to Tribes who Tribe satisfaction with training 96.03% 90.00% ∆ 85%

are considering the operations of Presentations available on Agency website 142 58 ∆ 60

sports books on Indian lands. NIGC employee internal training events 13 8 ∆ 6

4. The Commission issued a letter NIGC employee challenges in FEVS (negative ratings 35%+) 0 0 ∆ 0

regarding an update on NIGC effort to

enhance and improve Agency Engagements on technology and best practices 44 21 □ 50

outreach and collaboration. Training courses on technology 2 9 ∆ 6

5. The Commissionissued a letter ITVA's conducted 8 11 ∆ 12

regarding the Tribal Consultation NIGC internal IT issues resolved 451 3616 ─

Plan and other topics. NIGC internal network security patches done 118 52 ─

6. The Commission issued guidance

on COVID-19 to Tribes and employees. Training courses offered to small and rural 5 1 □ 6

Consultations with Tribes on regulation changes 0 2 ∆ 4

Commission Priorities:

Consulting and relationship Percent change on improving employee performance No Data No Data □ +2%

building with Tribal governments; Percent change on supporting employee work/life balance -2% +3% ∆ +2%

Provide technical assistance Percent NIGC annual budget timeframe target met 100% 100% ∆ 100%

and training; Continue Percent NIGC financial reports delivered on time 100% 100% ∆ 100%

regulatory review; and Review Annually inform Tribes on NIGC resources (ex. GGR) Reported Reported ─

Agency internal operations.

Mission Statement:

To (1) promote tribal economic Note 1: In March 2020, there was a confirmed pandemic of COVID-19 which eventually shut down offices and

development, self-sufficiency, and limited travel of employees. Tribal gaming operations closed for the pandemic. The results of these caused the

strong tribal governments; (2) NIGC to addapt to staying in contact with Tribes via calls, online meetings, and virtual trainings. The data from FY 2020

maintain the integrity of the Indian to FY 2021 reflects the effect of the pandemic and benchmarks were not met in some areas noted above.

gaming industry; and (3) ensure that

Tribes are the primary beneficiaries Improving/Within Benchmark = ∆ Unfavorable Trend = □

of their gaming activities. Watch/At Risk = ◊ No Benchmark = ─

Goal 5: Operational Excellance

Strategic Plan Performance Measures

Goal 1: Gamesmanship (See Note 1)

Goal 2: Strong Workforce

Goal 3: Technology

Goal 4: Rural Outreach

30

59

42

32

97

70

79

40

Site Visits by Region for FY 2021

Portland

Sacramento

Phoenix

Rapid City

St. Paul

Tulsa

Oklahoma City

Washington, D.C.

579 564 225 97

8358 10905

7231

27094

0

5000

10000

15000

20000

25000

30000

2018 2019 2020 2021

Training and Technical Assistance

Training Hours Attendees

6

2

3

10

1

1

11

12

1

1

0 5 10 15

NIGC Employee Training

Boot Camps

Human Trafficking Outreach

Site Specific Training

Video Library

Summary of Training FY 2021