NATIONAL INDIAN GAMING COMMISSION

Summary Performance Dashboard Report

Other Notable Items

1. A training and technical assistance survey was issued to gaming tribes Measure 2011 Actual 2012 Actual Status Benchmarkin 2011. 255 responses from 123tribes were received to update the Site visits conducted 640 568 ▲ 500

training offered. Notice of Violations issued 2 1 ▬

2. A Notice of Inquiry was issued Audits conducted 13 21 ▲ 20

asking tribes to comment on what particular regulations or issues should

 Remedial action taken from audits conducted 10 15 ▬

be reviewed in November 2010. 8 consultations were held and a schedule published in April 2011. 21

 Follow-up not initiated due to audit at request of tribe for Class III gaming operation 2 1 ▬

potential issues were identified by Response by auditors to tribal inquiries 443 373 ▲ 350

tribes in the form of amending or Fingerprint cards processed 67,724 67,421 ▲ 67,000

potentially creating a new regulation. Audit reports received within timelines 95% 96% ♦ 99%

3. Consultation meetings changed in 2010 from individual to group

Fees worksheets received within timelines 87% 86% ▼ 99%

meetings with a break-out at the end NIGC approved ordinance 100% 100% ▲ 99%of meetings if individual tribes want to Operation licensed by tribe 98% 100% ▲ 99%meet with the Commission. Management contracts approved 2 1 ▬

4. The Commission went through a Amendments to management contracts 4 6 ▬strategic realignment in 2011 which created a new organizational

Modifications to list of individuals or entities for management contracts 5 3 ▬

structure. It eliminated silos andredundancies. It streamlined 6 Training events held 83 84 ▲ 70

Divisions into 3 Divisions. Training hours conducted 659 748 ▬

Attendance at training 2,309 2,013 ▲ 2,000

Commission Priorites: Tribes attending training 84% 65% ▼ 70%

Consulting and building relationships Satisfaction with training 86% 93% ▲ 85%with tribal governments; providingtechnical assistance and training; Amended regulations 0 8 ▬

continuing its regulatory review; and New regulations 0 6 ▬reviewing its internal operations. Removed or repealed regulations 0 4 ▬

Mission Statement:

To work within the framework created Consultations held 23 17 ▬

by the IGRA for the regulation of Public meetings held 2 2 ▬gaming activities conducted bysovereign Indian tribes on Indian lands Employee satisfaction with intranet 31% 28% ▼ 60%

(1) promoting tribal economic Employee policies approved 8 5 ▬

development, self-sufficiency and Satisfaction with policies 57% 41% ▼ 60%

strong tribal governments; (2) Employees attending training 42% 68% ▲ 70%maintaining the integrity of the Indian Gross Expenses $19.2 million $17.5 million ▲ savings

gaming industry; and (3) ensuringthat tribes are the primary Improving/Within Benchmark = ▲ Unfavorable Trend = ▼

beneficiaries of their gaming activities Watch/At Risk = ♦ No Benchmark = ▬

NIGC 2012 Performance Dashboard 

2012 Strategic Plan Performance MeasuresContinue the Assistance, Compliance and Enforcement (“ACE”) initiative.Improve technical assistance and training for stakeholders.Improve and update the NIGC regulations.Improve consultation, communication and relationship building with tribal regulatory authorities, and federal and state agencies.Increase efficiency, transparency and accountability.

Site Vis

39%

8%

5%

11%

Satisfac

70%75%80%85%90%95%

2009 

G

$18.1

$16.5$17.0$17.5$18.0$18.5$19.0$19.5

2009 

($ in Millions)