NATIONAL INDIAN GAMING COMMISSION

Fiscal Year 2019 Summary Performance Dashboard Report

The NIGC FY 2019 Performance Dashboard is intended for information purposes. 5/11/2021

Other Notable Items

1. The Commission hosted a Measure

FY 2018 

Actual

FY 2019 

Actual Status Benchmark

conference at commerating and

evaluating the impacts of Indian Training courses on gamesmanship 16 13 ∆ 7

Gaming for the 30th Anniversary of Training attendance for gamesmanship 496 546 ∆ 400

IGRA which was enacted on Site visits conducted 598 575 ∆ 500

October 17, 1988. Confirmed gamesmanship violations 4 12 ◊ 0

2. The Commission released a Gamesmanship violations remedied 4 11 ◊ 0

response on the CJIS Audit results

which resulted in CJIS policies. Training events held annually 55 59 ∆ 42

3. The Commission made major Training attendance total 8358 10905 ∆ 2000

changes to the NIGC IT infrastructure Tribe satisfaction with training 92.90% 92.50% ∆ 85%

and upgraded its e-mail system to NIGC employee internal training events 11 4 ◊ 6

Office 365. This allowed the use of NIGC employee challenges in FEVS (negative ratings 35%+) 0 1 ◊ 0

Office Teams for meetings.

4. The Commission updated the NIGC Engagements on technology and best practices 55 80 ∆ 50

Records Management policies and Training courses on technology 7 8 ∆ 6

updated the Records Schedules ITVA's conducted 12 13 ∆ 12

which were approved by NARA. NIGC internal IT issues resolved 132 220 ─

NIGC internal network security patches done 48 106 ─

Training courses offered to small and rural 16 11 ∆ 6

Recommendations on regulations to Commission 1 1 ─

Commission Priorities: Consultations with Tribes on regulation changes 6 0 ◊ 4

Consulting and relationship

building with Tribal governments; Percent change on improving employee performance +14% -7% □ +2%

Provide technical assistance Percent change on supporting employee work/life balance -4% +5% ∆ +2%

and training; Continue Percent NIGC annual budget timeframe target met 100% 100% ∆ 100%

regulatory review; and Review Percent NIGC financial reports delivered on time 100% 100% ∆ 100%

Agency internal operations. Annually inform Tribes on NIGC resources (ex. GGR) Reported Reported ─

Mission Statement:

To (1) promote tribal economic

development, self-sufficiency, and Improving/Within Benchmark = ∆ Unfavorable Trend = □

strong tribal governments; (2) Watch/At Risk = ◊ No Benchmark = ─

maintain the integrity of the Indian

gaming industry; and (3) ensure that

Tribes are the primary beneficiaries

of their gaming activities.

Goal 5: Operational Excellance

Strategic Plan Performance Measures

Goal 1: Gamesmanship

Goal 2: Strong Workforce

Goal 3: Technology

Goal 4: Rural Outreach

63

82

67

51 110

87

97

18

Site Visits by Region for FY 2019

Portland

Sacramento

Phoenix

Rapid City

St. Paul

Tulsa

Oklahoma City

Washington, D.C.

420 462 579 564 1662 2664

8358

10905

0

2000

4000

6000

8000

10000

12000

2016 2017 2018 2019

Training and Technical Assistance

Training Hours Attendees

4

3

8

30

18

0 10 20 30 40

NIGC Employee Training

Human Trafficking Course

RTC Courses

Site Specific Training

Professional Organization

Summary of Training FY 2019