INTERAGENCY FIRE PROGRAM MANAGEMENT 

QUALIFICATIONS STANDARDS AND GUIDE 

COMPETENCY RECORD FOR 

SUPERVISORY FIRE ENGINE OPERATOR 

AND 

ENGINE MODULE SUPERVISOR 

COMPETENCY RECORD ASSIGNED TO: 

(Individual’s Name, Duty Station and Phone Number) 

COMPETENCY RECORD INITIATED BY: 

(Official’s Name, Title, Duty Station and Phone Number) 

Location and Date Competency Record was Initiated 

This competency record contains both common and position-specific competencies for the 

identified position. Employees will have three (3) years from the date Minimum 

Qualification Standards are met to meet these competencies. 
EVALUATOR RECORD 

# Name Title Office/Unit Phone 

1 

2 

3 

4 

5 

CERTIFICATION RECORD 

Do not complete this section until the employee has met all the competencies for their position.

I certify that ____________________________________ has met all the competencies for 

this position. 

______________________________________________________________________________ 

Certifying Official’s Signature and Date 

(Unit Fire Program Manager or Agency Administrator) 

______________________________________________________________________________ 

Certifying Official’s Name, Title, Office/Unit, and Phone Number 

INCIDENT QUALIFICATIONS AND CERTIFICATION SYSTEM (IQCS) 

This competency record was entered into IQCS on: __________ by ____________________ 
INTERAGENCY FIRE PROGRAM MANAGEMENT QUALIFICATIONS STANDARDS AND GUIDE

COMPETENCY RECORD

All employees working in one of the 14 Key Fire Program Management Positions identified in 

the Interagency Fire Program Management Qualifications Standards and Guide (IFPM Standard)

must meet the common and position-specific competencies for their position. 

Employees can obtain the common competencies through personal education and experiences, 

through agency orientation and mission renewal programs, and through interaction with peers, 

teams, and supervisors. Position-specific competencies can be obtained through a variety of 

mechanisms including but not limited to; training, on-the-job experience, details, special 

assignments, and mentoring. 

The common competencies are intended to supplement the position-specific competencies. 

This task book contains both common and position-specific competencies for the identified 

position. 

Employees will have three (3) years from the date Minimum Qualification Standards are 

met to meet these competencies. Use of this competency tracking tool is not required but 

use will provide documentation for the employee and supervisor in tracking competency 

attainment. 

RESPONSIBILITIES

The Supervisor is responsible for: 

• Understanding the Interagency Fire Program Management Qualifications Standards and 

Guide. 

• Initiating the position competency taskbook. 

• Explaining to the employee the purpose and process of the competency taskbook as well as 

the employee’s responsibilities. 

• Incorporating competencies into the employees Individual Development Plan (IDP). 

• Tracking progress of the employee. 

• Confirming competency taskbook completion. 

• Entry of position competency attainment in Incident Qualifications and Certification System 

(IQCS). 

• Distribution of IFPM completion report to human resources and employee. 

 

The Employee is responsible for: 

• Reviewing and understanding the instructions in the competency taskbook. 

• Identifying current and future career goals with their supervisor. 

• Completion of all competencies for their position within three years. 

The Evaluator is responsible for: 

• Understanding of the Interagency Fire Program Management Qualifications Standards and 

Guide. 

• Ensuring they are fully proficient in the competencies they are evaluating. 
COMPETENCIES 

Competencies constitute the requisite knowledge, skills and abilities which, when acquired, allow a person to perfat a defined level of proficiency. EXPERTISE LEVELS DEFINITIONSCompetencies are described in terms of three “Expertise Levels” (working, journey, and expert). The appropriate that particular competency is indicated under the relevant level of program complexity. If there is no associated coparticular position, the expert level is recommended for each of the competencies. "Program Complexity Levels" refers to those determined from the complexity analysis process. Some positions dexpertise levels of competencies, regardless of the complexity of the program to which they are assigned. Others h

level of competency expertise defined, recognizing that there is too wide a variety of programs within and between 

situations. The remainder, have either two or three levels of competency expertise, based on their unit's program cWORKING – W: The minimum level of experience and/or training that it takes to produce work of acceptable qual

JOURNEY – J: Has sufficient experience to be considered a seasoned employee. Is skilled in performing the more 

to the function. Has received advanced training in the function. EXPERT – E: Reflects the quality of experience and/or training needed to perform the most challenging aspects of Example of Expertise and Complexity Levels 

Program 

Complexity Working Level Journey Level E

Competencies L M H Evaluator How Obtained Evaluator How Obtained Evalua

Knowledge of processes and sources of training. W J J 

In this example, a “W” Working level of expertise is required in a Low complexity fire program; a “J” Journey lev

required in both Moderate and High complexity fire programs. The “Competency Descriptors” may be used in a variety of ways: 

• Constructing employee Individual Development Plans (IDPs) • Evaluating employee performance, supplementing the “Standard Key Performance Elements” 

More information on competencies can be found in the IFPM Standard or on-line at: http://ifpm.nifc.gov
POSITION-SPECIFIC COMPETENCY DESCRIPTORS FOR SUPERVISORY FIRE ENGINE OPERATOR A

ENGINE MODULE SUPERVISOR

These positions serves as first line supervisors on Fire Engine Modules, and are responsible for day-to-day operatimodules, both during fire suppression and on prescribed burns. I. Program ManagementDescriptionThis competency element identifies the knowledge, skills and abilities required to develop and manage a suppressi

Outline

A. Supervise operation of fire engine module in responding to wildland fires and on prescribed burn pr

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of program management, supervision, and personnel practices and regulations in order to carry out supervisory responsibilities. 

J J
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of land management objectives, protection standards and wildland fire management strategies and tactics sufficient to develop and select appropriate suppression response alternatives. 

J J

Knowledge of fire engine hydraulic systems, foam and chemical application systems, including effect of elevation, friction loss, pressure, etc., pumping mechanisms, hose thread and apparatus differences, and operating procedures to distribute hose lays and to operate equipment for peak utilization. 

J J

Knowledge of agency and interagency fire business management practice and procedures. 

J J 
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of required reports and the ability to provide timely documentation of activities. 

J J

B. Determine preparedness and suppression needs annually, and facilitate procurement to meet needs. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of agency specific policies sufficient to participate in the development of operational plans. 

W W

Knowledge of components of required plans under area of responsibility. 

J J

Knowledge and ability to participate in the interdisciplinary planning process. 

W W

Ability to write operational plans. W W
II. Operations 

DescriptionThis competency element identifies the knowledge, skills and abilities required to implement and evaluate a fire en

support of wildland fire suppression operations. Operational components include preparedness, suppression, projesupervisory responsibilities. Outline

A. Make on-site evaluations of conditions, make tactical decisions, and determine appropriate response

emergencies and to other wildland urban intermix situations. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of fire behavior, suppression, resources, equipment, tools, methods and techniques, sufficient to safely, efficiently, and effectively direct the suppression of wildfires. 

J J

Knowledge of logistical support organization, principles and practices, sufficient to support the management of incidents and other activities. 

W J
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of agency emergency rehabilitation policies, procedures, and techniques, sufficient to plan and implement appropriate rehabilitation of damages resulting from suppression actions. 

W

J

Ability to perform duties under stressful and adverse operating conditions, such as long hours, heavy workloads, emergency situations, adverse working and environmental conditions. 

J

J
B. Serve as initial attack Incident Commander on wildland fires, and wildland urban interface situation

unit. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of the Incident Command System component of National Interagency Incident Management System. 

J

J

Knowledge of other agencies’ policies and procedures while cooperating with other agencies on wildland fires and other wildland urban interface situations. 

W

J
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge and ability to operate communication hardware such as multichannel two-way radios with numerous programmable frequencies and computers for accessing fire weather and fire modeling programs, and Global Positioning System units. 

J J

Ability to evaluate and select the appropriate level of command required for the safe, efficient and effective management of an incident. 

J J

Ability to recognize changing environmental or situational conditions, to develop alternative courses of action. 

J J
C. Provide for crew safety and welfare and implement a training program in compliance with applicabl

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of accepted safety practices in suppressing fires and various other incidents to prevent injury, property damage or loss of life. 

J

J

D. Develop and implement training programs (mandatory, formal and informal) to comply with policie

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of process and sources of training, agency/interagency qualifications and certification standards and procedures. 

W

J

Ability to develop and implement training plans. 

J

J
E. Develop and implement a comprehensive physical training program to enhance the ability of crew m

the required arduous firefighting duties. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Ability to apply sound personnel management skills, to include supervision, coaching, training, motivation and evaluation. 

J

J

F. Manage assigned property and serve as Station Manager by procuring, maintaining and inventoryin

equipment to meet individual crew needs, to ensure that assigned personnel meet fire readiness stand

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of agency fire business management practices and procedures. 

J

J

Ability to conduct readiness and safety inspections to assess unit's ability to provide efficient and effective fire suppression. 

J

J
G. Plan and assign work to be accomplished by subordinates, set and adjust short term priorities, prepa

completion of work, develop performance standards and evaluate work performance of subordinate

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of supervisory methods, personnel practices and procedures to carry out responsibilities and to plan/integrate work schedules to meet unit needs. 

J

J

Ability to supervise or direct a fire suppression module. 

J

E

H. Perform fire related assignments and project work at the unit in support of ecosystem management 

fire, development of burn plans, fuels inventory, pre-attack planning, brush disposal, back-logged fudisposal. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of land use and resource management, and wilderness practices. 

J

J
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of regulations and procedures at the incident or unit level to prepare incident reports regarding prescribed burns or other projects. 

W

W

Knowledge of fuels management practices and policies to gather, analyze, and interpret data for development of fuels treatment and burn plans, and to execute prescribed burn projects. 

W

W
I. Supervise a crew in performing a variety of work in building and grounds maintenance. 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of carpentry, cement, plumbing, and painting trades. These skills are applied to maintain lookout towers, government residences, barracks, station buildings, warehouses, and other structures in functional and safe condition. 

W

W

III. Safety and Welfare DescriptionThis competency element identifies the knowledge, skills and abilities required to manage the environmental and w

the wildland fire environment. The position provides leadership and direction to subordinates in the recognition ahazards using all applicable laws, policies and guidelines. Personal and subordinate accountability and zero toleranparamount. Outline

A. Provide oversight related to safety laws, policies, and guidelines to include: 

1. Occupational Safety and Health Act 2. Applicable state safety regulations 3. Department and agency policies and guidelines 4. NWCG guidelines 
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of the laws, policies and guidelines pertaining to safety such as the Code of Federal Regulations, national and agency policies and guidelines, Standard Firefighting Orders, Watch Out Situations, and other related fire safety guidelines. 

J J

Knowledge of accepted safety practices and procedures in suppressing fires and various other incidents to prevent injury, property damage or loss of life. 

J J

B. Conduct safety related education programs focusing on: 

1. Training 2. Certification 
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Knowledge of basic first aid procedures. J JAbility to impart a professional work ethic for safety through the effective use of educational and certification processes. 

W J

Ability to instruct training courses and to provide on-the-job training in proper and safe techniques, applications, methods, procedures and principles. This knowledge is used to effectively deal with the wide variety of conditions and situations encountered during wildfire suppression actions, prescribed burning, project work actions and wildland urban interface situations. 

J J
C. Prepare or oversee preparation of hazard and risk analyses for: 

1. Wildland fire environment hazards 

a. Fuels b. Weather c. Topography 

2. Associated hazards 

a. Aviation b. Mechanized equipment c. Hazardous materials d. Other 

Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Ability to conduct appropriate hazard and risk analysis in complex fire situations to develop strategy and tactics that mitigate hazards. 

J J

Ability to recognize and mitigate a variety of hazards encountered within the wildland fire environment and other work environments; e.g., aviation, mechanized equipment, and hazardous materials. 

J J
Working Level Journey Level E

Competencies

Supervisory 

Engine 

Operator 

Engine 

Module 

Supervisor 

Evaluator

How 

Obtained Evaluator

How 

Obtained Evalua

Ability to recognize and correct unsafe practices and conditions. 

J J
COMMON COMPETENCY DESCRIPTORS FOR SUPERVISORY FIRE ENGINE OPERATOR AND 

ENGINE MODULE SUPERVISOR

I. Mission Comprehension DescriptionThis competency requires background and understanding of the agency enabling legislation and its ramifications, 

responsibilities that have historically evolved. Outline

A. Describe the agency’s historical background and mission evolution. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of the agency’s historical background and mission evolution. 

W 

Knowledge of enabling legislation and other acts affecting agency’s mission. 

N/A 

Ability to describe the historical background of the agency. 

W 

Ability to explain the purpose of the agency. W 

B. Identify relevant agency mandates. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of existing mandates and resolutions. W 
C. Define the purpose of limits within the agency. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of social, political and fiscal limits within the agency. 

W 

II. Agency Orientation DescriptionThis competency requires a comprehension of the structure and organization of the agency’s organizational levels

the structure and organization of the Departments of Agriculture or Interior and its place in the federal governmenof an insight into an individual employee’s role in the agency in particular, and in the federal government in gener

Outline

A. Describe the structure and organization of the Department of Agriculture or Interior. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of the basics of government structure and function. 

W 

Knowledge of the structure and function of the Department of the Interior or the Department of Agriculture. 

W 

Knowledge of applicable Code of Federal Regulations. N/A 
Competencies Expertise Level Evaluator How Obtained 

Ability to describe the relationship of the agency to the Department of the Interior or the Department of Agriculture. 

W 

B. Describe the structure and the organization of the agency. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of how goals and strategies provide structured guidance towards accomplishing an agency’s mission. 

N/A 

Knowledge of agency organizational structures. W Ability to define how the agency relates on an interagency basis. 

W 

III. Resource Stewardship DescriptionThis competency requires an understanding of the natural, cultural, and historical resources protected; the range in 

managing these resources in the context of fire management; the individual’s role in resource stewardship; and the partners outside the agency to promote resource stewardship. 
Outline

A. Describe federal stewardship of natural resources. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of federal legislation regarding resource management such as National Environmental Policy Act, Clean Air Act, Wilderness Act, Threatened and Endangered Species Act and the Natural Historical Preservation Act. 

W 

Knowledge of environmental, technical, social consequences of proposed decisions and actions. 

W 

Knowledge of public perceptions of the risks and the benefits of resource alternative strategies. 

W 

Knowledge of the role of scientific knowledge and advanced technologies. 

W 

Ability to learn current natural resources policy initiatives. 

W 
B. Identify resources protected by the agency and describe the responsibilities in managing these resour

Competencies Expertise Level Evaluator How Obtained 

Knowledge of natural, cultural, and historical resources managed by the agency. 

W 

Knowledge of ecosystem management and the ecological response to the presence or absence of fire. 

W 

Knowledge of the agency planning process and how it contributes to resource stewardship. 

W 

Ability to articulate the agency stewardship function. W 

C. Define the sustainable practices philosophy. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency multiple use acts. W Knowledge of related fields such as forestry, range, wildlife, botany, soils and water (hereafter referred to as resources). 

W 

Knowledge of how different resources contribute to sustainable practices. 

N/A 

Ability to describe how different resources interact. N/A 
Competencies Expertise Level Evaluator How Obtained 

Ability to define sustainability in the context of overall resource management. 

N/A 

D. Define the employee’s role in resource stewardship. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency’s workforce resource priorities. W Ability to explain the individual’s role in supporting the agency’s stewardship function. 

W 

Ability to implement agency priorities within an individual’s work assignments. 

W 

E. Recognize the positive purposes of interagency partnerships. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of fire management partnership benefits. 

W 

Knowledge of cooperating agency’s missions, organizations, and operating procedures. 

W 

Knowledge of why the agency needs and interacts with partners to fulfill its resource stewardship role. 

W 
Competencies Expertise Level Evaluator How Obtained 

Ability to participate in interagency workshops and other project processes. 

W 

Ability to recognize the value of interagency fire management cooperation to meet fire management program goals. 

W 

IV. Fundamental ValuesDescriptionThis competency focuses on the employee’s ability to exhibit positive attitudes and behaviors to accomplish an ass

contribute to the overall health of the organization. These attitudes and behaviors include teamwork; ethical behavthe organization; support of cultural diversity, accessibility, and fairness issues in the workplace; and an attitude tofor one’s self and for others. The safety competency identifies an understanding of the environmental and workplace hazards of the wildland fir

focuses on the employee’s ability to provide leadership and direction in recognition and the mitigation of these hazapplicable laws, policies and guidelines. Utilizing this approach, a passion for safety will be instilled with zero toleAll employees will be personally accountable for safety. Outline

A. Supervise and develop employees. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of personnel hiring, pay, discipline, and termination procedures. 

W 
Competencies Expertise Level Evaluator How Obtained 

Knowledge of methods and techniques of personal motivation, organization, supervision, and evaluation in order to emphasize accountability. 

W 

Knowledge of the processes and sources of training. W Skill in carrying out proper fiscal and accountable actions. 

J 

Skill in practicing the commonly accepted individual values of performance, commitment, interdependence, authority, responsibility, accountability, choice, risk management, and excellence. 

J 

Skill in applying the accepted principles of delegation. J Ability to conduct oneself in an ethical manner. J Ability to apply sound personnel management skills to include supervision, coaching, training, motivation, and evaluation. 

J 

Ability to transmit high performance expectations and to follow up on personnel accomplishments. 

J 
Competencies Expertise Level Evaluator How Obtained 

Ability to impart selfconfidence and empowerment. 

J 

Ability to initiate recommendations for change. J Ability to assess personal attitudes towards others and one’s employer. 

J 

Ability to develop new insights into situations in order to improve the situation, increase efficiencies, or to mitigate safety problems. 

J 

Ability to create effective standards and operating procedures for personnel safety. 

J 

B. Implement safe workplace practices. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency laws, policies, and guidelines such as NWCG’s Standard Firefighting Orders and Watch Out Situations. 

J 

Knowledge of wildland fire hazards. J Knowledge of wildland fire safety practices and procedures. 

J 

Knowledge of standard first aid procedures. E 
Competencies Expertise Level Evaluator How Obtained 

Knowledge of hazard and risk analysis requirements for such areas as human factors, fuels, weather, topography, aviation, mechanized equipment, and hazardous materials. 

J 

Skill in using educational and certification processes to impart a passion for safety. 

W 

Skill in applying basic first aid procedures E Skill in using safety related education programs with the focus on training and performance certification. 

J 

Ability to recognize and correct unsafe practices and conditions. 

E 

C. Identify workplace accessibility issues. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of Americans with Disabilities Act requirements. 

W 

Ability to make reasonable accommodation for disabled persons. 

W 
D. Describe the guiding principles of time management. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge as to how time management affects one’s personal well being and stress level. 

W 

Knowledge of the impact of internal and external influences on available time and time choices. 

W 

Ability to understand how individual factors of values, priorities, and goals affect time choices. 

W 

Ability to define the difference between internal and external prime time. 

W 

Ability to develop an effective time management strategy. 

J 

Ability to monitor time spent and make adjustments as needed. 

J 

E. Describe the agency’s management culture. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of the agency’s values and philosophy. W Knowledge of external influences on the agency’s mission, budget, and operational procedures. 

W 
Competencies Expertise Level Evaluator How Obtained 

Ability to define those elements of the management culture that have an effect on meeting one’s job performance requirements. 

J 

F. Implement cultural diversity, equal opportunity and civil rights policies. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of appropriate act requirements to include the Equal Opportunity Act, Civil Rights Act, Age Discrimination in Employment Act, Rehabilitation Act, 29 CFR 1604.11(a) Sexual Harassment. 

W 

Skill in carrying out supervisory and leadership responsibilities relevant to the workplace acts. 

J 

V. Leadership DescriptionThis competency requires a comprehension of the basics of leadership. Outline
A. Demonstrate appropriate leadership skills to meet agency goals and safe operating procedures. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of acceptable leadership characteristics. J Knowledge of delegation as a leadership and team building tool. 

J 

Knowledge of management styles most appropriate to deal with internal and external controls. 

J 

Knowledge of the steps of effective conflict resolution. J Ability to function as an effective team member. J Ability to recognize changing conditions, develop alternative strategies, and take appropriate action. 

JAbility to be decisive in 

leadership roles. J Ability to define one’s leadership style. W Ability to adjust one’s leadership style to meet the agency mission. 

J 

Ability to describe how the development levels of followers affect one’s leadership style. 

W 
Competencies Expertise Level Evaluator How Obtained 

Ability to understand and apply the basic styles of conflict resolution such as avoiding, accommodating, compromising, competing, and collaborating. 

J 

VI. Problem Solving SkillsDescriptionThis competency deals with the ability to analyze, build consensus, make decisions, and practice innovation in var

Outline

A. Analyze a situation, determine alternative solutions, and recommend a course of action. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of assessment skills. J Knowledge of how a situation deviates from the norm or a standard. 

J 

Knowledge of factors contributing to a problem. J Skill in distinguishing between relevant and irrelevant information and making logical judgments 

J 

Skill in collecting, grouping contributing factors. W 
Competencies Expertise Level Evaluator How Obtained 

Ability to use sound reasoning to arrive at a conclusion. 

J 

Ability to narrow the problem area. 

W 

B. Make sound and well-informed decisions. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of organizational goals and objectives. W Knowledge of organizational policies and guidelines. W Skill in identifying the impact and implications of decisions. J Ability to quantify costs of decisions. W Ability to describe the rationale for a decision. J 

C. Identify and mitigate stressful influences. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of stress indicators. J Skill in recognizing the impacts of stress on the functions of supervision and leadership. 

W 

Skill in mitigating stressful situations. J 
Competencies Expertise Level Evaluator How Obtained 

Ability to minimize negative personal impacts. J 

D. Utilize facilitation skills to resolve problems and promote consensus. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of group processes. 

W 

Knowledge of the five basic styles of conflict resolution. W Skill in building group consensus to meet objectives through give and take. 

W 

Ability to foster commitment. J Ability to negotiate to find mutually acceptable solutions. J Ability to encourage and receive cooperation. J Ability to gain cooperation from others to obtain information and accomplish goals. 

J 

VII. Communication Skills DescriptionThis competency relates to the ability to communicate effectively with the public and employees in writing and sp

effective team member; to use interpersonal skills to become an effective employee; and to exhibit basic computer Outline
A. Communicate effectively. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of effective listening, speaking, and writing skills. 

J 

Knowledge of the characteristics of effective written communications. 

W 

Knowledge of communication methods used by the supervisor. 

J 

Knowledge of how a team communicates to accomplish a common goal. 

J 

Knowledge of basic computer keyboard requirements. W Knowledge of computer data entry and retrieval. W Skill in writing basic letters and reports and filling out basic forms for routine agency operations. 

J 

Ability to identify the types of non-verbal communication methods. 

W 

Ability to express facts and ideas in writing in a succinct and organized manner. 

W 

Ability to define the speaker, listener, and observer tasks in communications. 

W 

Ability to facilitate an open exchange of information. W 
Competencies Expertise Level Evaluator How Obtained 

Ability to identify the conditions necessary for accurate and effective communications. 

W 

Ability to consider and respond appropriately to the needs, feelings, and capabilities of others, and adjust communication approaches to suit different people and situations. 

W 

Ability to perform computer technological skills such as word processing, electronic mail, and Internet processes. 

W 

Ability to explain agency programs and procedures in understandable terms to individuals and groups. 

J 

VIII. Personal Development and Planning DescriptionThis competency considers an individual being able to work with subordinates or a supervisor. It considers an age

a course of action for developing an individual. Outline
A. Meet agency physical and mental fitness requirements. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of National Wildfire Coordinating Group and agency requirements. 

J 

Ability to utilize a physical training program to enhance physical and mental fitness. 

J 

Ability to perform duties under stressful and adverse operating conditions, such as long work hours, heavy workloads, emergency situations, adverse working and environmental conditions. 

E 

Ability to recognize fitness potential in subordinates and provide opportunities to achieve this potential. 

E 

B. Set individual career goals and implement self-directed course of action. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of career development strategies. W Knowledge of self-direction capabilities. J Knowledge of agency and interagency opportunities and requirements for potential advancement. 

J 
Competencies Expertise Level Evaluator How Obtained 

Skill in demonstrating a belief in one’s own abilities and ideas. 

J 

Ability to set personal goals for career development and implement actions to obtain them. 

J 

Ability to use a performance appraisal to assess one’s performance strengths and weaknesses to lead toward improvement. 

W 

Ability to develop selfmotivation. J Ability to seek feedback from others and opportunities for self-learning and development. 

J 

Ability to perform a personal role assessment, which would lead to monitoring behavior patterns associated with the functions performed. 

J 

IX. Agency Operations DescriptionThis competency requires a comprehension of the basic operations of an agency, especially at the local level; and h

interact to fulfill the missions, planning and budgetary processes and agency purpose. Outline
A. Apply basic principles of appropriation law. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of appropriation law relevant to supervisory and leadership roles. 

W 

Knowledge of the aspects of appropriation law pertinent to the expenditure of funds and relative to the agency mission. 

W 

Knowledge of agency fiscal regulations. J Ability to describe the budget authority relevant to supervisory and leadership roles. 

W 

Ability to describe the purpose of an obligation. W 

B. Implement and evaluate financial activities. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency financial regulations, policies and guidelines. 

J 

Knowledge of interagency fire business management practices and procedures. 

J 

Knowledge of required fiscal documentation. J Ability to apply appropriate fiscal procedures. J 
C. Apply appropriate technology. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of existing fire information databases and software applications. 

W 

Knowledge of current technology and the impact of technological changes on the organization. 

W 

Ability to apply technologies on the job. J Ability to identify various sources available that enable supervisors to keep current on technological advances. 

J 

Ability to describe one’s role in information and technological exchange. 

J 

D. Develop and maintain agency and interagency operations. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of the various aspects of local unit interactions and how they work together to accomplish the agency and local unit missions. 

W 

Knowledge of the external agency operations. W Knowledge of the customer consultation process. J 
Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency Cooperative Agreements, Memorandums of Understanding. 

W 

Knowledge of the organization and the function of cooperative interagency fire organizations such as NWCG, NICC, GACC, state, tribal, and local organizations. 

W 

Ability to provide input into cooperative agreements, MOUs, and MOAs. 

W 

Ability to participate at the appropriate level in interagency workshop operations and seminars. 

J 

E. Initiate and participate in agency and interagency interdisciplinary planning processes. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of what constitutes a correctly written objective. 

W 

Knowledge of how goals and strategies provide structured guidance in accomplishing an agency’s mission. 

W 

Knowledge of agency’s priorities. W 
Competencies Expertise Level Evaluator How Obtained 

Knowledge of how an agency’s planning system causes a timely reconsideration of priorities. 

W 

Skill in providing input into objective writing. J Skill in restructuring priorities to meet goals or objectives. J Ability to review portions of plans and provide input. W 

F. Utilize agency qualifications and certification procedures. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency and interagency qualification and certification standards and procedures adopted by the National Wildfire Coordinating Group (NWCG). 

W 

Knowledge of position task book requirements. J Ability to maintain position qualification. J 
X. Program/Project Progress Monitoring and Evaluation

DescriptionThese competencies are related in terms of adjusting program operations in a timely manner. Progress is directed t

quantifiable objectives. Monitoring that part of the operation identifies whether the objectives are valid, understooemployee is capable of performing the tasks. Outline

A. Implement measurement systems that accurately track results. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of agency performance requirements. J Knowledge of basic wildland fire program requirements. J Knowledge of fire operations/prescribed fire tools and equipment. 

E 

Knowledge of reporting requirements and procedures. W Ability to implement the common monitoring techniques of feedback and personal observation used in evaluating a project’s progress. 

J 

B. Evaluate results against program objectives. 

Competencies Expertise Level Evaluator How Obtained 

Knowledge of evaluative processes and procedures. J 
Competencies Expertise Level Evaluator How Obtained 

Ability to analyze organizational performance relative to given objectives. 

J 

Ability to recognize how objectives establishing the direction efforts are to be focused and the criteria for measuring success. 

J