[Federal Register Volume 74, Number 101 (Thursday, May 28, 2009)]
[Notices]
[Page 25546]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-12385]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0277]


Office of Citizen Services and Communications; Submission for OMB 
Review; Market Research Collection

AGENCY: Office of Citizen Services and Communications, GSA.

ACTION: Notice of request for comments regarding a renewal to an 
existing OMB clearance.

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SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995 
(44 U.S.C. Chapter 35), the General Services Administration will be 
submitting to the Office of Management and Budget (OMB) a request to 
review and approve a renewal of a currently approved information 
collection requirement regarding Market Research for the Office of 
Citizen Services and Communications. The OMB clearance currently 
expires on July 31, 2009.
    This information collection will be used to determine the utility 
and ease of use of GSA's Web site, http://www.gsa.gov. The respondents 
include individuals and representatives from businesses currently 
holding GSA contracts.
    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate, and based on valid assumptions 
and methodology; ways to enhance the quality, utility, and clarity of 
the information to be collected.

DATES: Submit comments on or before: June 29, 2009.

FOR FURTHER INFORMATION CONTACT: Ms. Jocelyn Johnson, Office of Citizen 
Services and Communications, at telephone (202) 208-0043, or via e-mail 
to <a href="/cdn-cgi/l/email-protection#86ece9e5e3eaffe8a8ece9eee8f5e9e8c6e1f5e7a8e1e9f0"><span class="__cf_email__" data-cfemail="345e5b5751584d5a1a5e5b5c5a475b5a745347551a535b42">[email protected]</span></a>.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden, to the Regulatory Secretariat (VPR), General 
Services Administration, 1800 F Street, NW., Room 4041, Washington, DC 
20405. Please cite OMB Control No. 3090-0277, Market Research 
Collection for the Office of Citizen Services and Communications, in 
all correspondence.

SUPPLEMENTARY INFORMATION:

A. Purpose

    The purpose of this information collection is to inform GSA on how 
to best provide service and relevance to the American public via GSA's 
Web site http://www.gsa.gov. The information collected from an online 
survey, focus groups, and Web site usability testing will be used to 
refine the http://www.gsa.gov Web site. The questions to be asked are 
non-invasive and do not address or probe sensitive issues. It is 
important for the GSA to gain information from the many diffuse groups 
it serves; therefore, the GSA will be questioning individuals and 
households, and businesses and other for-profit groups.

B. Annual Reporting Burden

    Respondents: 190.
    Responses per Respondent: 1.
    Hours per Response: 72.6 minutes.
    Total Burden Hours: 230.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat (VPR), 1800 F Street, NW., Room 
4041, Washington, DC 20405, telephone (202) 501-4755. Please cite OMB 
Control No. 3090-0277, Market Research Collection for the Office of 
Citizen Services and Communications, in all correspondence.

Casey Coleman,
Chief Information Officer.
[FR Doc. E9-12385 Filed 5-27-09; 8:45 am]
BILLING CODE 6820-CX-P


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