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Volkswagen of America, lnc. 

3800 Hamlin Road 

Auburn Hills, Ml 48326 

February 15, 2018 

Dr. Stephen Ridella 

Director, Office of Defects Investigation 

U.S. Department of Transportation 

National Highway Traffic Safety Administration 

1200 New Jersey Avenue SE. 

Washington, DC 20590 

Dear Dr. Ridella: 

Volkswagen is requesting a brief three-month extension of the Supply & Launch Deadline for a small 

number of priority group 8 vehicles that are included 17V032. It has been determined that Volkswagen 

will not have sufficient supply of parts for the 2007 - 2009 Audi A4 Cabriolet (3,672 vehicles) and S4 

Cabriolet (167 vehicles) and the 2008 Audi RS4 Cabriolet (74 vehicles) by March 31, 2018. 

(i) Volkswagen is requesting this extension because of the inability to procure additional interim 

repair parts and unexpected delays in final repair parts being available in sufficient 

quantities. At the time of this submission Volkswagen has approximately 500 interim repair 

parts available to support repairs for priority group 4, 5 and 6 vehicles. 

(ii) Volkswagen has completed the development process for the final repair part. The final 

stages that must occur are the initial production part validation and start of production. 

Volkswagen has obtained the initial production parts for the initial production part validation. 

Validation is expected to be completed the week of February 19, 2018. Once the validation 

is completed the start of production is expected to begin. 

(iii) Volkswagen has been working with the suppliers of the final repair parts to optimize the 

production plan with the goal of being able to meet the required timing. However, 

Volkswagen does not believe any further improvements can be made that will allow 

sufficient parts to be available for this group of vehicles by the required timing, 

(iv) As of this extension request Volkswagen believes four weeks of production will be required 

to sufficiently support the final repairs for all vehicles that require this part. As these parts 

are produced in Europe there is an approximate 12 week transportation delay until the parts 

are available to support repairs at dealerships. By the requested extension date below, 

Volkswagen anticipates there will be 8,764 (71%) parts available to support repairs for 

priority group 4 through 6 and 8 vehicles. 

(v) Volkswagen requests an extension until June 30, 2018. If the parts become available earlier 

Volkswagen will not delay the release of repairs. 

Sincerely, 

,_ 

I 

Christopher T. Sandvig 

Director Group Customer Protection 
Affidavit Pursuant to Paragraph 39 of the 

Third Amendment to the Coordinated Remedy Order 

I, Christopher T. Sandvig, pursuant to Paragraph 39 of the Third Amendment to the 

Coordinated Remedy Order state as follows: 

(1) I am Christopher T. Sandvig, General Manager, Group Customer Protection and I am 

authorized by Volkswagen Group of America, Inc. to execute this affidavit under oath on 

its behalf. 

(2) With regard to the information submitted herein, I certify that I have undertaken and 

directed an inquiry reasonably calculated to assure that the information provided in this 

Notice of Anticipated Shortage and Request for Extension is complete and accurate. 

(3) I certify under penalty of perjury that the foregoing is true and correct. Executed on this 

the 15th day of February 2018. 

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Official Signature Notary 

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DANIEL ROSS HARKCOM 

' Notary Public • State of Michigan • 

County of Oakland 

My Commission Expires Jan 21 2023 Acting 

- in the County of 

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