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IT Remote Access


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				IT Remote Access


About IT Remote Access  NGA users now have the ability to use SBU remote access tools including: Remote desktop sessions Microsoft Outlook Web Application (OWA) Microsoft Teams Web Application All three access options require that you have a Common Access Card (CAC), CAC reader, and the DoD root certificates installed on the device being used.  If you need assistance with CAC setup, please visit the CAC 123: NGA Employee CAC Resources site for instructions on setting up your CAC and installing PKI/PKE certificates.
 Remote Desktop Sessions  You can visit one of the sites below to login to an SBU network session. This is the same as logging into a thin client workstation on-site. Sites include: **NGA Washington Users:** MyDesktopEast.nga.mil **NGA St. Louis & Arnold Users:** MyDesktopWest.nga.mil **All Users:** MyDesktop.nga.mil  Instruction for Remote Desktop Access


Instructions for Teams Access Microsoft Outlook Web Application (OWA) You can access your NGA SBU email through the Microsoft Outlook Web Application (OWA) without being logged into an SBU remote desktop session. You can access NGA SBU Microsoft OWA at https://myowa.nga.mil/owa.  Instructions for OWA Access
 Microsoft Teams Web Application You can access your NGA SBU Teams through the Microsoft Teams Web Application without being logged into an SBU remote desktop session. You can access NGA SBU Microsoft Teams Web Application at https://dod.teams.microsoft.us.  Instructions for Teams Access


Frequently Asked Questions
 What are the minimum requirements to start an NGA SBU remote desktop session? You must have a Common Access Card (CAC), CAC reader, and the DoD root certificates installed on the device being used.  If you need assistance with CAC setup, please visit the CAC 123: NGA Employee CAC Resources site for instructions on setting up your CAC and installing PKI/PKE certificates.
 What are the minimum requirements to access SBU Microsoft Teams and Outlook Web Applications? You must have a Common Access Card (CAC), CAC reader, and the DoD root certificates installed on the device being used.  If you need assistance with CAC setup, please visit the CAC 123: NGA Employee CAC Resources site for instructions on setting up your CAC and installing PKI/PKE certificates.
 Who can I contact for support? If you have questions or concerns about this update or any other IT related issue, please contact the Enterprise Service Desk at 1-800-455-0899, Secure at 578-5555, or DSN at 547-5555.





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