232 Federal Register / Vol. 80, No. 2 / Monday, January 5, 2015 / Notices 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Health Resources and Services 

Administration 

Agency Information Collection 

Activities: Submission to OMB for 

Review and Approval; Public Comment 

Request 

AGENCY: Health Resources and Services 

Administration, HHS. 

ACTION: Notice. 

SUMMARY: In compliance with Section 

3507(a)(1)(D) of the Paperwork 

Reduction Act of 1995, the Health 

Resources and Services Administration 

(HRSA) has submitted an Information 

Collection Request (ICR) to the Office of 

Management and Budget (OMB) for 

review and approval. Comments 

submitted during the first public review 

of this ICR will be provided to OMB. 

OMB will accept further comments from 

the public during the review and 

approval period. 

DATES: Comments on this ICR should be 

received no later than February 4, 2015. 

ADDRESSES: Submit your comments, 

including the Information Collection 

Request Title, to the desk officer for 

HRSA, either by email to OIRA_

submission@omb.eop.gov or by fax to 

202–395–5806. 

FOR FURTHER INFORMATION CONTACT: To 

request a copy of the clearance requests 

submitted to OMB for review, email the 

HRSA Information Collection Clearance 

Officer at paperwork@hrsa.gov or call 

(301) 443–1984. 

SUPPLEMENTARY INFORMATION: 

Information Collection Request Title: 

HRSA Grantee Customer Satisfaction 

Survey OMB No. 0915-xxxx—NEW 

Abstract: The Office of Federal 

Assistance Management (OFAM) within 

HRSA plans to survey HRSA grant 

recipients to better understand their 

opinions about HRSA’s grants processes 

and to improve the way HRSA conducts 

business with them. This survey will 

focus on grantee customer satisfaction 

areas related to the grants life cycle, 

grantee relationships with HRSA staff 

(e.g., Project Officers), technical 

assistance received from HRSA bureaus 

and offices, availability of grant 

resources, and grantee access to 

guidance and instructional documents, 

etc. The ability to receive this 

information from external customers 

will provide HRSA with a repository of 

information, which will be incorporated 

into its strategic efforts to improve 

grants management services and 

customer service overall. 

Need and Proposed Use of the 

Information: The HRSA Grantee 

Customer Satisfaction Survey will 

provide meaningful and relevant results 

to agency decision makers about various 

customer satisfaction domains (e.g., 

efficiency, timeliness, usefulness, 

responsiveness, quality and overall 

satisfaction with HRSA project officers, 

products and services). The information 

collected will assist HRSA in its efforts 

to gauge, understand, and effectively 

respond to the needs and concerns of its 

customers, especially as they relate to 

the aforementioned areas. The survey 

results will provide HRSA with concrete 

indicators regarding the best areas in 

which to dedicate time, energy, and 

resources to improve customer service. 

This information will be used to support 

agency-wide continuous quality 

improvement (CQI) efforts. It will also 

be used by HRSA to improve the 

efficiency, quality, and timeliness of its 

grants business processes, as well as to 

strengthen its partnership with its 

external customers. 

Likely Respondents: HRSA grantees, 

specifically individuals who hold 

positions as a grantee’s Grant 

Administrator, Business Officer, or 

Project Director/Principal Investigator, 

etc. 

Burden Statement: Burden in this 

context means the time expended by 

persons to generate, maintain, retain, 

disclose or provide the information 

requested. This includes the time 

needed to review instructions; to 

develop, acquire, install and utilize 

technology and systems for the purpose 

of collecting, validating and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; to train 

personnel and to be able to respond to 

a collection of information; to search 

data sources; to complete and review 

the collection of information; and to 

transmit or otherwise disclose the 

information. The total annual burden 

hours estimated for this ICR are 

summarized in the table below. 

TOTAL ESTIMATED ANNUALIZED BURDEN—HOURS

Form name Number of 

respondents 

Number of 

responses per 

respondent 

Total 

responses 

Average 

burden per 

response 

(in hours) 

Total burden 

hours 

HRSA Grantee Customer Satisfaction Survey .................... 3,000 1 3,000 0.42 1260 

Total .............................................................................. 3,000 1 3,000 0.42 1260 

Jackie Painter, 

Acting Director, Division of Policy and 

Information Coordination. 

[FR Doc. 2014–30778 Filed 1–2–15; 8:45 am] 

BILLING CODE 4165–15–P 

DEPARTMENT OF HOMELAND 

SECURITY 

[DHS Docket No. ICEB–2013–0001] 

RIN 1653–ZA07 

Extension of Employment 

Authorization for Syrian F–1 

Nonimmigrant Students Experiencing 

Severe Economic Hardship as a Direct 

Result of Civil Unrest in Syria Since 

March 2011 

AGENCY: U.S. Immigration and Customs 

Enforcement (ICE), DHS. 

ACTION: Notice. 

SUMMARY: This notice informs the public 

of the extension of an earlier notice, 

which suspended certain requirements 

for F–1 nonimmigrant students whose 

country of citizenship is Syria and who 

are experiencing severe economic 

hardship as a direct result of the civil 

unrest in Syria since March 2011. This 

notice extends the effective date of that 

notice. 

DATES: This notice is effective January 5, 

2015 and will remain in effect until 

September 30, 2016. 

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