[Federal Register Volume 79, Number 248 (Monday, December 29, 2014)]
[Notices]
[Pages 78067-78068]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-30407]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No: CFPB-2014-0036]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Consumer Financial Protection Bureau (Bureau) is proposing a new 
information collection titled, ``Financial Coaching Program for 
Veterans and Low-income Consumers.''

DATES: Written comments are encouraged and must be received on or 
before January 28, 2015 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
    <bullet> Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
    <bullet> OMB: Office of Management and Budget, New Executive Office 
Building, Room 10235, Washington, DC 20503 or fax to (202) 395-5806. 
Mailed or faxed comments to OMB should be to the attention of the OMB 
Desk Officer for the Bureau of Consumer Financial Protection.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or social security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at www.reginfo.gov 
(this link active on the day following publication of this notice). 
Select ``information Collection Review,'' under ``Currently under 
review, use the dropdown menu ``Select Agency'' and select ``Consumer 
Financial Protection Bureau'' (recent submissions to OMB will be at the 
top of the list). The same documentation is also available at http://www.regulations.gov. Requests for additional information should be 
directed to the Consumer Financial Protection Bureau, (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or 
email: <a href="/cdn-cgi/l/email-protection#2171736061424751430f464e57"><span class="__cf_email__" data-cfemail="7d2d2f3c3d1e1b0d1f531a120b">[email protected]</span></a>. Please do not submit comments to this email box.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Financial Coaching Program for Veterans and 
Low-income Consumers.
    OMB Control Number: 3170-XXXX.
    Type of Review: New collection (Request for a new OMB control 
number).
    Affected Public: Individuals.
    Estimated Number of Respondents: 10,000.
    Estimated Total Annual Burden Hours: 5,000.
    Abstract: Beginning in early 2015, the Consumer Financial 
Protection Bureau (``CFPB'' or the ``Bureau'') will launch a Financial 
Coaching project to provide direct financial coaching services to

[[Page 78068]]

transitioning veterans and economically vulnerable consumers 
nationwide. Over three years, it is estimated that tens of thousands of 
consumers will be served. In order for CFPB to understand whether the 
program is effective and for the financial coaches to be able to 
deliver efficient services and track clients over time, CFPB will need 
to take steps to monitor program performance and to evaluate the 
program. This will ultimately include a process evaluation to examine 
program implementation and an outcomes evaluation to examine program 
effects on clients. Performance monitoring and the process and outcome 
evaluations will involve three key data collection efforts: 
administrative data collected about clients by financial coaches for 
programmatic purposes; interview data collected by evaluators from key 
informants such as coaching clients, financial coaches and program 
administrators; and self-reported survey data from coaches and coaching 
clients. The information to be collected from clients will include a 
combination of personal information (basic contact and demographic 
information), performance metrics (outputs), client-level outcomes 
(progress towards financial goals or other relevant outcomes) and 
programmatic and organizational outcomes. The current information 
collection request is specifically for the administrative data that 
will be collected by coaches from financial coaching clients for 
programmatic and performance monitoring purposes. Additional requests 
will be submitted at a later date for the process and outcomes 
components of the evaluation.
    Request for Comments: The Bureau issued a 60-day Federal Register 
notice on September 4, 2014 (79 FR 52638). Comments were solicited and 
continue to be invited on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of the Bureau, 
including whether the information will have practical utility; (b) The 
accuracy of the Bureau's estimate of the burden of the collection of 
information, including the validity of the methods and the assumptions 
used; (c) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) Ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology. Comments submitted in response to this notice will be 
summarized and/or included in the request for Office of Management and 
Budget (OMB) approval. All comments will become a matter of public 
record.

    Dated: December 18, 2014.
Ashwin Vasan,
Chief Information Officer, Bureau of Consumer Financial Protection.
[FR Doc. 2014-30407 Filed 12-24-14; 8:45 am]
BILLING CODE 4810-AM-P


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