74158 Federal Register / Vol. 79, No. 240 / Monday, December 15, 2014 / Notices 

6. State Historic Preservation OfficeSection 106 (MOA) 

7. Title VI of the Civil Rights Act of 

1964 

(Catalog of Federal Domestic Assistance 

Program Number 20.205, Highway Planning 

and Construction. The regulations 

implementing Executive Order 12372 

regarding intergovernmental consultation on 

Federal programs and activities apply to this 

program.) 

Authority: 23 U.S.C. 139(l)(1) 

Issued on: December 4, 2014. 

Tami Podesta, 

Senior Environmental Planner, California 

Department of Transportation. 

[FR Doc. 2014–29238 Filed 12–12–14; 8:45 am] 

BILLING CODE 4910–RY–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2014–0237] 

Agency Information Collection 

Activities; New Information Collection: 

Generic Clearance of Customer 

Satisfaction Surveys 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, 

FMCSA announces its plan to submit 

the Information Collection Request (ICR) 

described below to the Office of 

Management and Budget (OMB) for its 

review and approval and invites public 

comment. Executive Order 12862 

directs Federal agencies to provide 

service to the public that matches or 

exceeds the best service available in the 

private sector. In order to work 

continuously to ensure that our 

programs are effective and meet our 

customers’ needs, the Federal Motor 

Carrier Safety Administration (FMCSA) 

seeks to obtain OMB approval of a 

generic clearance to collect feedback on 

our service delivery. By feedback we 

mean information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

On August 29, 2014, FMCSA published 

a notice in the Federal Register (79 FR 

51639) allowing for a 60-day comment 

period on this ICR. The agency received 

no comments in response to that notice. 

DATES: Please send your comments by 

January 14, 2015. OMB must receive 

your comments by this date in order to 

act on the ICR. 

ADDRESSES: All comments should 

reference Federal Docket Management 

System (FDMS) Docket Number 

FMCSA–2014–0237. Interested persons 

are invited to submit written comments 

on the proposed information collection 

to the Office of Information and 

Regulatory Affairs, Office of 

Management and Budget. Comments 

should be addressed to the attention of 

the Desk Officer, Department of 

Transportation/Federal Motor Carrier 

Safety Administration, and sent via 

electronic mail to oira_submission@

omb.eop.gov, or faxed to (202) 395– 

6974, or mailed to the Office of 

Information and Regulatory Affairs, 

Office of Management and Budget, 

Docket Library, Room 10102, 725 17th 

Street NW., Washington, DC 20503. 

FOR FURTHER INFORMATION CONTACT: Mr. 

Brian Ronk, Program Manager, FMCSA, 

Office of Enforcement and Program 

Delivery, Outreach Division/MC–ESO. 

Telephone (202) 366–1072; or email 

brian.ronk@dot.gov. Department of 

Transportation, Federal Motor Carrier 

Safety Administration, 1200 New Jersey 

Avenue SE, Washington, DC 20590. 

Mr. Jeff Loftus,, Supervisory 

Transportation Specialist, Technology 

Division/MC–RRT, Office of Analysis, 

Research and Technology, Telephone 

(202) 385–2363; or email jeff.loftus@

dot.gov, Department of Transportation, 

Federal Motor Carrier Safety 

Administration, 1200 New Jersey 

Avenue SE, Washington, DC 20590. 

SUPPLEMENTARY INFORMATION: 

Title: Generic Clearance of Customer 

Satisfaction Surveys. 

OMB Control Number: 2126–00XX. 

Type of Request: New collection. 

Respondents: State and local agencies, 

general public and stakeholders, 

original equipment manufacturers 

(OEM) and suppliers to the commercial 

motor vehicle (CMV) industry, fleets, 

owner-operators, state CMV safety 

agencies, research organizations and 

contractors, news organizations, safety 

advocacy groups, and other Federal 

agencies. 

Estimated Number of Respondents: 

5,900. 

Estimated Time per Response: Range 

from 10—120 minutes per response. 

Expiration Date: N/A. This is a new 

ICR. 

Frequency of Response: Generally, on 

an annual basis. 

Estimated Total Annual Burden: 

5,274 hours. 

Background 

Executive Order 12862 ‘‘Setting 

Customer Service Standards,’’ direct 

Federal agencies to provide service to 

the public that matches or exceeds the 

best service available in the private 

sector (58 FR 48257, September 11, 

1993). In order to work continuously to 

ensure that our programs are effective 

and meet our customers’ needs, FMCSA 

seeks to obtain OMB approval of a 

generic clearance to collect qualitative 

feedback from our customers on our 

service delivery. The surveys covered in 

this generic clearance will provide a 

means for FMCSA to collect this data 

directly from our customers. By 

qualitative feedback we mean 

information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perception, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas of 

communication, training or changes in 

operations that might improve delivery 

of products or services. These 

collections will allow for ongoing, 

collaborative and actionable 

communications between the Agency 

and its customers and stakeholders. It 

will also allow feedback to contribute 

directly to the improvement of program 

management. 

The solicitation of feedback will target 

areas such as: Timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Agency’s services 

will be unavailable. 

The Agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

• The collections are voluntary. 

• The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government. 

• The collections are 

noncontroversial and do not raise issues 

of concern to other Federal agencies. 

• Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future. 


emcdonald on DSK67QTVN1PROD with NOTICES
Federal Register / Vol. 79, No. 240 / Monday, December 15, 2014 / Notices 74159 

• Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained. 

• Information gathered is intended to 

be used only internally for general 

service improvement and program 

management purposes and is not 

intended for release outside of the 

agency (if released, the agency must 

indicate the qualitative nature of the 

information). 

• Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

• Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalized to 

the population of study. 

Feedback collected under this generic 

clearance provides useful information, 

but does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: The target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential 

nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. As a general matter, 

information collections will not result 

in any new system of records containing 

privacy information and will not ask 

questions of a sensitive nature, such as 

sexual behavior and attitudes, religious 

beliefs, and other matters that are 

commonly considered private. 

Public Comments Invited: You are 

asked to comment on any aspect of this 

information collection, including: (1) 

Whether the proposed collection is 

necessary for the FMCSA to perform its 

functions; (2) the accuracy of the 

estimated burden; (3) ways for the 

FMCSA to enhance the quality, 

usefulness, and clarity of the collected 

information; and (4) ways that the 

burden could be minimized without 

reducing the quality of the collected 

information. 

Issued under the authority delegated in 49 

CFR 1.87 on December 8, 2014 

G. Kelly Regal, 

Associate Administrator, Office of Research 

and Information Technology, and Chief 

Information Officer. 

[FR Doc. 2014–29292 Filed 12–12–14; 8:45 am] 

BILLING CODE 4910–EX–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2014–0310] 

Qualification of Drivers; Exemption 

Applications; Diabetes Mellitus 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA). 

ACTION: Notice of applications for 

exemptions request for comments. 

SUMMARY: FMCSA announces receipt of 

applications from 66 individuals for 

exemption from the prohibition against 

persons with insulin-treated diabetes 

mellitus (ITDM) operating commercial 

motor vehicles (CMVs) in interstate 

commerce. If granted, the exemptions 

would enable these individuals with 

ITDM to operate CMVs in interstate 

commerce. 

DATES: Comments must be received on 

or before January 14, 2015. 

ADDRESSES: You may submit comments 

bearing the Federal Docket Management 

System (FDMS) Docket No. FMCSA– 

2014–0310 using any of the following 

methods: 

• Federal eRulemaking Portal: Go to 

http://www.regulations.gov. Follow the 

on-line instructions for submitting 

comments. 

• Mail: Docket Management Facility; 

U.S. Department of Transportation, 1200 

New Jersey Avenue SE., West Building 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001. 

• Hand Delivery: West Building 

Ground Floor, Room W12–140, 1200 

New Jersey Avenue SE., Washington, 

DC, between 9 a.m. and 5 p.m., Monday 

through Friday, except Federal 

Holidays. 

• Fax: 1–202–493–2251. 

Instructions: Each submission must 

include the Agency name and the 

docket numbers for this notice. Note 

that all comments received will be 

posted without change to http://

www.regulations.gov, including any 

personal information provided. Please 

see the Privacy Act heading below for 

further information. 

Docket: For access to the docket to 

read background documents or 

comments, go to http://

www.regulations.gov at any time or 

Room W12–140 on the ground level of 

the West Building, 1200 New Jersey 

Avenue SE., Washington, DC, between 9 

a.m. and 5 p.m., Monday through 

Friday, except Federal holidays. The 

Federal Docket Management System 

(FDMS) is available 24 hours each day, 

365 days each year. If you want 

acknowledgment that we received your 

comments, please include a selfaddressed, stamped envelope or 

postcard or print the acknowledgement 

page that appears after submitting 

comments on-line. 

Privacy Act: In accordance with 5 

U.S.C. 553(c), DOT solicits comments 

from the public to better inform its 

rulemaking process. DOT posts these 

comments, without edit, including any 

personal information the commenter 

provides, to www.regulations.gov, as 

described in the system of records 

notice (DOT/ALL–14 FDMS), which can 

be reviewed at www.dot.gov/privacy. 

FOR FURTHER INFORMATION CONTACT: 

Elaine M. Papp, R.N., Chief, Medical 

Programs Division, (202) 366–4001, 

fmcsamedical@dot.gov, FMCSA, 

Department of Transportation, 1200 

New Jersey Avenue SE., Room W64– 

224, Washington, DC 20590–0001. 

Office hours are from 8:30 a.m. to 5 

p.m., Monday through Friday, except 

Federal holidays. 

SUPPLEMENTARY INFORMATION: 

I. Background 

Under 49 U.S.C. 31136(e) and 31315, 

FMCSA may grant an exemption from 

the Federal Motor Carrier Safety 

Regulations for a 2-year period if it finds 

‘‘such exemption would likely achieve a 

level of safety that is equivalent to or 

greater than the level that would be 

achieved absent such exemption.’’ The 

statute also allows the Agency to renew 

exemptions at the end of the 2-year 

period. The 66 individuals listed in this 

notice have recently requested such an 

exemption from the diabetes prohibition 

in 49 CFR 391.41(b) (3), which applies 

to drivers of CMVs in interstate 

commerce. Accordingly, the Agency 

will evaluate the qualifications of each 

applicant to determine whether granting 

the exemption will achieve the required 

level of safety mandated by statute. 

II. Qualifications of Applicants 

Eric D. Ambler 

Mr. Ambler, 43, has had ITDM since 

2005. His endocrinologist examined him 

in 2014 and certified that he has had no 

severe hypoglycemic reactions resulting 


emcdonald on DSK67QTVN1PROD with NOTICES