The Go-To Experts for Advancing U.S. Manufacturing

$1.7 billion 

cost savings

RESULTS FOR U.S. MANUFACTURERS

The MEP National Network is a unique public-private partnership that delivers comprehensive, proven 

solutions to U.S. manufacturers, fueling growth and advancing U.S. manufacturing. 

Focused on helping small and medium-sized manufacturers generate business results and thrive in 

today’s technology-driven economy, the MEP National Network comprises the National Institute of 

Standards and Technology’s Manufacturing Extension Partnership (NIST MEP), the 51 MEP Centers 

located in all 50 states and Puerto Rico, and over 1,300 trusted advisors and experts at more than 

400 MEP service locations, providing any U.S. manufacturer with access to resources they need to 

succeed.

For every $1.00 of federal investment1, the MEP National Network generated $27.20 in new sales 

growth and $27.30 in new client investment in FY 2017. This translates into $3.5 billion in new sales 

annually. For every $1,291 of federal investment, MEP helps to create or retain one manufacturing job.

About The MEP National NetworkTM

$12.6 billion new

and retained sales

$3.5 billion new 

client investments

100,000 Jobs created or retained More than 

Top challenges reported by clients:

Cost Reduction 69%

Employee Recruitment 51%

Growth 51%

Product Development 44%

MANUFACTURERS’ CHALLENGES NET PROMOTER SCORE®

83

Clients rated their customer 

experience well above industry 

benchmarks and indicate a strong 

likelihood of recommending the MEP 

Center they worked with to another 

company or colleague.2

Through a range of services tailored to meet the current and future needs of manufacturers, MEP 

Center experts work with clients to achieve measurable business results. The MEP National Network 

interacted with 26,313 manufacturers in FY 2017 to achieve: 
Each MEP Center is a partnership between the federal government and a variety of public or private 

entities, including state, university, and nonprofit organizations. This diverse Network assists manufacturers in communities across the country.

1 Federal investment is based on $130 million in federal funding for FY 2017.

2 Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. For more information about NPS and industry benchmarks for it, please visit http://info.satmetrix.com/hubfs/2016-nps-b2c-benchmark-infographic.pdf?t=1484209752977.

Numbers and information contained in this document are based on survey results from MEP Center clients. Surveys are conducted by an independent third party survey 

firm. Numbers are rounded to the nearest whole number. Of the 8,927 clients selected for survey, 7,228 completed the survey.

425 Service Locations 1,317 Manufacturing Experts

WWW.NIST.GOV/MEP/MEP-NATIONAL-NETWORK

 1-800-MEP-4MFG • MFG@NIST.GOV

Expertise of Staff 63% Cost of Service 39% Fair Service 23%

The MEP National Network includes MEP Centers in all 50 states and Puerto Rico.

EXPERTISE ACCESSIBLE TO U.S. MANUFACTURERS

WHY MEP NATIONAL NETWORK?

Top 3 factors why clients choose to work with MEP National Network: