Third District Court of Appeal

State of Florida

Opinion filed November 25, 2020.

Not final until disposition of timely filed motion for rehearing.

________________

No. 3D20-1191

Lower Tribunal No. 20-7326

________________

State Farm Florida Insurance Company,

Petitioner,

vs.

David Hill and Betty Hill,

Respondents.

A Writ of Certiorari to the Circuit Court for Miami-Dade County, Veronica 

A. Diaz, Judge.

Methe & Rothell, P.A., and Kristi Bergemann Rothell (West Palm Beach), for 

petitioner.

Crabtree & Auslander, LLC, and Charles M. Auslander, John G. Crabtree and

Brian C. Tackenberg; Knecht Law Group, and Michael C. Knecht (Jupiter), for 

respondents.

Before SCALES, HENDON and LOBREE, JJ. 

SCALES, J.
2

State Farm Florida Insurance Company (“State Farm”) petitions this Court for 

a writ of certiorari to quash the trial court’s July 23, 2020 order denying State Farm’s 

motion for a protective order. Because the challenged order permits discovery of 

documents that are not subject to disclosure, we grant the petition and quash the July 

23, 2020 order.

On March 27, 2020, respondents David and Betty Hill filed a one-count, firstparty declaratory action against State Farm seeking a declaration that the Hills’ State 

Farm homeowner’s insurance policy provided coverage for water damage incurred 

when a toilet in their home’s guest bathroom backed up and overflowed. As a 

general allegation, the complaint alleged that State Farm had “wholly denied 

coverage under § 627.70131(5)(a), Florida Statute[s].”1,2

1 The statute provides, in relevant part:

Within 90 days after an insurer receives notice of an initial . . . property 

insurance claim from a policyholder, the insurer shall pay or deny such 

claim or a portion of the claim unless the failure to pay is caused by 

factors beyond the control of the insurer which reasonably prevent such 

payment. . . . Failure to comply with this subsection constitutes a 

violation of this code. However, failure to comply with this subsection 

does not form the sole basis for a private cause of action.

§ 627.70131(5)(a), Fla. Stat. (2019).

2 On June 24, 2020, State Farm filed an omnibus motion below seeking, in part, to 

compel an appraisal. Claiming that State Farm had both admitted coverage and 

tendered the Hills a $9,001.77 check, State Farm argued that appraisal was 

appropriate because the parties disagreed over the scope and the amount of the 

covered loss. This motion to compel appraisal remains pending. 
3

On June 28, 2020, the Hills filed a notice of deposition duces tecum that: (i) 

sought to depose a State Farm corporate representative with knowledge of State 

Farm’s “compliance” with section 627.70131(5)(a) of the Florida Statutes; and (ii) 

requested the production of State Farm’s “protocol, policy and guidelines” for 

complying with section 627.70131(5)(a). State Farm then moved for a protective 

order to prevent the production of the requested documents, and to limit the 

deposition of its corporate representative insofar as State Farm’s compliance with 

section 627.71031(5)(a) was concerned.3

 On July 23, 2020, the trial court entered 

an order denying State Farm’s motion for a protective order, and State Farm now

seeks certiorari review of that order.

In first-party disputes concerning coverage under a homeowners’ insurance 

policy, this Court has consistently granted certiorari and quashed discovery orders 

that permitted insureds to obtain their insurers’ claims handling policies, practices, 

procedures, manuals or guidelines. See State Farm Fla. Ins. Co. v. Desai, 106 So. 

3d 5, 6 (Fla. 3d DCA 2013) (granting certiorari and quashing “a discovery order 

requiring State Farm to (1) produce claim manuals and/or guidelines relating to 

certain policy language and (2) provide a representative to testify as to the claims 

manual, guidelines, and insurance policy”); Gen. Star Indem. Co. v. Atl. Hosp. of 

3 State Farm does not dispute that the Hills are otherwise entitled to depose its 

corporate representative.
4

Fla., LLC, 93 So. 3d 501, 502 (Fla. 3d DCA 2012) (granting certiorari and quashing 

an order overruling the insurer’s objections to discovery of materials concerning its 

business practices and policies); State Farm Fire & Cas. Co. v. Valido, 662 So. 2d 

1012, 1013 (Fla. 3d DCA 1995) (granting certiorari and quashing an order requiring 

the production of “State Farm’s claim files, manuals, guidelines and documents 

concerning its claim handling procedures”). The rationale underlying each of these 

cases is that such discovery, when sought in connection with a bad faith claim, is 

premature until there are determinations on liability and damages in the first-party 

dispute regarding insurance coverage. See Desai, 106 So. 3d at 6; Atl. Hosp. of Fla., 

LLC, 93 So. 3d at 503. 

While the Hills note they have not pled a bad faith claim in this action, their 

requested discovery with respect to section 627.70131(5)(a) is nevertheless 

impermissible. See Gov’t Employees Ins. Co. v. Rodriguez, 960 So. 2d 794, 795 

(Fla. 3d DCA 2007) (granting certiorari and quashing an order directing the insurer 

“to produce documents relating to its claims handling practices, even though the 

underlying coverage case has not been resolved and no bad faith case is pending”). 

Under the facts and circumstances of this case, the trial court’s July 23, 2020 order 

requiring discovery of State Farm’s protocol, policy and guidelines for complying 

with section 627.70131(5)(a) constitutes “a departure from the essential 
5

requirements of law causing irreparable harm for which there is no remedy on 

appeal.” Atl. Hosp. of Fla., LLC, 93 So. 3d at 503.

Accordingly, we grant the petition, quash the July 23, 2020 order, and remand 

for further proceedings consistent with this opinion.

Petition granted; order quashed.