Measure

what is measurable

and make measurable

that which is not.

Galileo Galilei (1564-1642)

Reference Guide

General Software Functions

M Series Instruments

master instrument software version: from 2.98

(Original Instructions)
Disclaimer

This document may contain errors and omissions. If you discover any such errors, or if you would like to see 

more information in this document, please contact us at our address below. Anton Paar assumes no liability 

for any errors or omissions in this document.

Changes, copyright, trademarks, etc.

This document and its contents may be changed or amended by Anton Paar at any time without prior notice.

All rights reserved (including translation). This document, or any part of it, may not be reproduced, changed, 

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as such. They are the property of their respective owner.

Further information

Published and printed by Anton Paar GmbH, Austria

Copyright © 2021 Anton Paar GmbH, Graz, Austria

Address of the instrument producer: Anton Paar GmbH

Anton-Paar-Str. 20

A-8054 Graz / Austria – Europe

Tel: +43 (0) 316 257-0

Fax: +43 (0) 316 257-257

E-Mail: info@anton-paar.com

Web: www.anton-paar.com

Date: January 07, 2021

Document number: XPAIB001EN-V
Contents

XPAIB001EN-V 3

Contents

1 About the Manual .................................................................................................................................. 5

2 Safety Instructions ................................................................................................................................ 5

3 M Series Instrument Software – An Overview .................................................................................... 6

4 Operating the Instrument Software ..................................................................................................... 7

4.1 Input Options .................................................................................................................................. 7

4.1.1 Using the External Keyboard .................................................................................................. 7

4.2 Using the Touch Screen ................................................................................................................. 7

4.3 Calibrating the Touch Screen ......................................................................................................... 9

4.4 Setting the Display Brightness ........................................................................................................ 9

4.5 Setting the Screen Saver ................................................................................................................ 9

4.6 Sound Settings ............................................................................................................................... 9

4.7 Logging On/Off ............................................................................................................................... 9

4.8 Using Favorites ............................................................................................................................. 10

5 Installing Optional Input/Output Devices ......................................................................................... 11

5.1 External Keyboard, Barcode Reader, Touchpad for Gesture Control, Mouse .............................. 11

5.2 USB Storage Device ..................................................................................................................... 11

5.3 Printer ........................................................................................................................................... 11

5.3.1 Connecting a Printer ............................................................................................................. 11

5.3.2 Registering, Editing, Deleting a Printer ................................................................................. 12

5.4 External Monitor or Data Projector ................................................................................................ 12

5.5 External Touch Screen ................................................................................................................. 12

6 Defining General Settings .................................................................................................................. 13

6.1 Instrument Settings ....................................................................................................................... 13

6.1.1 Date and Time ...................................................................................................................... 13

6.1.2 Regional Settings .................................................................................................................. 13

6.1.3 Time Server Settings ............................................................................................................ 13

6.1.4 Input Units ............................................................................................................................. 13

6.1.5 Air Pump Settings ................................................................................................................. 14

6.1.6 Network ................................................................................................................................. 14

6.1.7 Virtual Network Computing ................................................................................................... 14

6.1.8 FTP Settings ......................................................................................................................... 15

6.1.9 Instrument Name and Location ............................................................................................. 15

6.2 Defining the Printout Settings ....................................................................................................... 15

6.2.1 Creating, Editing and Deleting Printer Report Layouts ......................................................... 15

6.2.2 Defining Header and Background of the Printer Report ....................................................... 16

6.2.3 Activating/Deactivating an Automatic Printout ...................................................................... 16

6.3 Setting Sample List Options .......................................................................................................... 16

6.4 Temperature Extrapolation Settings ............................................................................................. 17

6.5 Installing User Groups, User Accounts and Passwords ............................................................... 18

6.5.1 Creating, Editing, and Deleting User Groups ........................................................................ 18

6.5.2 Creating, Editing, and Deleting User Accounts ..................................................................... 18

6.5.3 Setting Notifications via Email .............................................................................................. 20

7 Defining and Using Methods ............................................................................................................. 21

7.1 Measuring Methods ...................................................................................................................... 21

7.2 Changing Methods ........................................................................................................................ 21

7.2.1 Defining the Active Modules ................................................................................................. 21

7.2.2 Defining the Displayed Output Fields ................................................................................... 21

7.2.3 Defining the Result Output .................................................................................................... 21

7.2.4 Defining Limits ...................................................................................................................... 22

7.2.5 Defining Quick Settings Parameters ..................................................................................... 22

7.3 Creating, Deleting, Hiding, and Arranging Methods ...................................................................... 22

7.4 Selecting the Method .................................................................................................................... 23
Contents

4 XPAIB001EN-V

7.5 Using the “No Sample List” Mode ................................................................................................. 23

7.6 Using the “Sample List” Mode ....................................................................................................... 24

8 Handling the Measurement Data ....................................................................................................... 25

8.1 Defining the Data Memory Settings .............................................................................................. 25

8.2 Defining Data Columns for the Data Browser ............................................................................... 25

8.3 Viewing Results ............................................................................................................................ 25

8.4 Filtering Results ............................................................................................................................ 26

8.5 Viewing Statistics .......................................................................................................................... 26

8.6 Printing and Exporting Results and Other Data ............................................................................ 27

8.7 Deleting Results ............................................................................................................................ 27

8.8 Archiving Results .......................................................................................................................... 28

9 Using Special Functions .................................................................................................................... 29

9.1 System Security ............................................................................................................................ 29

9.1.1 Security Level ....................................................................................................................... 29

9.1.2 Non Storage Mode ................................................................................................................ 29

9.1.3 Value Visibility ....................................................................................................................... 30

9.1.4 Auto Logoff, Password Expiry, and Password Length .......................................................... 30

9.1.5 Increased Security ................................................................................................................ 31

9.1.6 Advanced Security ................................................................................................................ 31

9.1.7 Audit Trail .............................................................................................................................. 32

9.1.8 Electronic Signature .............................................................................................................. 33

9.2 Functions – Constants, Formulas, Polynomials, Tables ............................................................... 34

9.3 Calculator ...................................................................................................................................... 38

9.4 Group Calculator ........................................................................................................................... 39

10 Service Utilities ................................................................................................................................. 40

10.1 Making a Backup of the Instrument Settings .............................................................................. 40

10.2 Restoring the Instrument Settings ............................................................................................... 40

10.3 Full System Backup and Restore ................................................................................................ 40

10.3.1 Performing a Full System Backup ....................................................................................... 41

10.3.2 Performing a Full System Restore ...................................................................................... 41

10.4 Updating the Software ................................................................................................................ 42

10.5 Viewing the System Information ................................................................................................. 42

10.6 Exporting Instrument Data .......................................................................................................... 43

10.7 Creating an IQ/OQ Report .......................................................................................................... 43

10.8 Reset to Factory Settings ............................................................................................................ 43

10.9 Viewing, Printing, or Exporting Live Raw Data ........................................................................... 43

10.10 Unlocking the Service Functions ............................................................................................... 44

11 Communication / Data Transfer ....................................................................................................... 45

11.1 Connecting the Instrument to an External PC via Ethernet ........................................................ 45

11.2 Connecting the Instrument to an External PC via RS-232 .......................................................... 45

11.3 Operating the Instrument via Remote Control ............................................................................ 45

11.4 Connecting the Instrument to a LIMS ......................................................................................... 49

11.5 Connecting the Instrument to AP Connect .................................................................................. 49

11.6 Operating the Instrument via M Series Desktop Software .......................................................... 49

Appendix A: Software Versions ............................................................................................................ 50

Appendix B: Troubleshooting ............................................................................................................... 52

Appendix C: Barcodes for Assigning Methods ................................................................................... 54
1 About the Manual

XPAIB001EN-V 5

Download Anton Paar documents for free from the Anton Paar website: https://www.anton-paar.com

1 About the Manual

This manual gives information about general functions of the M series instrument software. All 

M series instruments and modules of the Anton Paar 

GmbH run on this instrument software. This manual 

explains software features (e.g. setting date and time 

of the instrument, installing additional I/O equipment) 

that are not instrument specific and not related to the 

measuring procedure.

Instrument specific functions (e.g. required adjustments or setting measuring parameters) are described in the documentation of the corresponding 

instrument.

Conventions for safety messages

The following conventions for safety messages are 

used throughout this manual:

TIP: Tip gives extra information about the situation 

at hand.

Typographical conventions

The following typographical conventions are used 

throughout this manual:

2 Safety Instructions

• Read the documentation before using an 

M series instrument.

• Follow all hints and instructions in the documentation to ensure the correct use and safe 

functioning of the M series instruments.

• The documentation is a part of the product. 

Keep it for the complete working life of the product and make it easily accessible for all persons 

involved with the product. If you receive any 

additions or revisions to the documentation from 

Anton Paar GmbH, these must be treated as 

part of the documentation.

Liability

• This document does not claim to address all 

safety issues associated with the use of the 

instruments and samples. It is your responsibility to establish health and safety practices and 

to determine the applicability of regulatory 

limitations.

• Anton Paar GmbH only warrants the proper 

functioning of its instruments if no modifications 

are made to mechanics, electronics, or software.

NOTICE

Description of risk

Notice indicates a situation which, if not avoided, 

could result in damage to property.

Convention Description

<key> The names of keys and buttons 

are written between angle 

brackets.

menu level 1 > 

menu level 2

Menu paths are written in italics. 

Menu levels are connected by a 

closing angle bracket.
3 M Series Instrument Software – An Overview

6 XPAIB001EN-V

3 M Series Instrument Software – An Overview

The M series instrument software runs on an 

embedded PC, which sits on the DCB (Device 

Computer Board) of the measuring instrument.

All M series instruments use this software.

Data management and safety

The instrument software offers up-to-date data 

management and safety features to make your work 

easier and help you comply with your quality management regulations:

• Print out reports.

• Export data in the format of your choice 

(MS Excel, text or PDF).

• Use the powerful audit trail function with 

tamper-proof data export (checksum).

• Rely on full compliance with GLP/GMP and 

21 CFR part 11 (not applicable for 

DMA 4200 M, DMA 4500 M Chemicals).

Measuring methods

The instrument software provides various measuring methods depending on the instrument or measuring system, see the manual of each instrument.

How to set certain method parameters, is the same 

for all instruments, see section 7.1.
4 Operating the Instrument Software

XPAIB001EN-V 7

4 Operating the Instrument Software

4.1 Input Options

You can:

• Tap the elements on the touch screen.

• Use a computer mouse and click on the 

elements on the touch screen.

• Use an external keyboard to enter characters.

• Use a barcode reader.

• Use a touchpad for gesture control

(not available for SDA M and Alcolyzer M).

• Use the softkeys below the touch screen

(except instruments with 10.4" display).

4.1.1 Using the External Keyboard

To use buttons

When an external keyboard is connected, you can 

use the function keys <F1> to <F5> to operate the 

five buttons within the buttons area. <F1> corresponds to the leftmost button, <F5> corresponds to 

the rightmost button.

Fig. 1: Buttons area

To navigate within lists

• To move the cursor one line up or down within 

the list, press the <▲> or <▼> key on your 

external keyboard.

• To move the cursor one page up or down, press 

the <PgUp> or <PgDn> key on your external 

keyboard.

To navigate within wizards

• To navigate to the next wizard step, press <> 

on your external keyboard.

To exit dialog windows and wizards 

with/without saving

• To exit and save changes, press the <> key 

on your external keyboard.

• To exit without saving changes, press the 

<Esc> key on your external keyboard.

4.2 Using the Touch Screen

In the following parts of this manual, the operation of 

the instrument is described only for the input option 

touch screen.

To use buttons

Use the buttons by directly tapping on them.

The buttons at the bottom of the screen can also be 

activated with the softkeys below them (except 

instruments with 10.4" display).

To highlight items

To highlight a row in a table or list, directly tap on the 

row. The highlighted row will change its color from 

white to dark gray.

To use drop-down boxes

1. Tap on the drop-down box and then highlight an 

item in the drop-down list.

2. Tap <OK> to select the entry and close the list.

Buttons 

area

NOTICE

• Operate the touch screen with clean and dry 

fingers only.

• Never use any sharp objects.

• Operate the touch screen with gentle fingertip 

pressure only.
4 Operating the Instrument Software

8 XPAIB001EN-V

To use checkboxes

Tap on the checkbox to activate or deactivate it, see 

fig. 2.

Fig. 2: Example of checkboxes, input boxes and 

drop-down boxes

To enter characters into an input box or a 

list field

1. Open the on-screen keyboard by one of the 

following operations:

- Tap on the input box or list field twice.

- Tap the “A” symbol within the input box or list 

field, see fig. 2.

2. Enter characters/numbers/special characters 

by tapping the buttons on the screen and then 

tap <OK>.

Fig. 3: On-screen keyboard

The functions of the special buttons are:

To use radio buttons

Choose one of the radio buttons to activate one of 

the available functions.

Fig. 4: Example for radio buttons

To exit dialog windows with/without saving

TIP: While a measurement is in progress, you 

cannot save any changes to the instrument settings. 

The <OK> button is deactivated, tapping <Home> 

quits the dialog without saving the changes.

Exit a dialog window by one of the following operations:

• To get directly to the main screen, tap <Home> 

and decide whether you want to save or discard 

changes in the following pop-up window.

• To exit and save changes tap <OK>.

• To exit without saving changes tap <Cancel>.

Checkbox Input box Drop-down box

Button Function

Deletes the character on the left side 

of the cursor position.

Moves the cursor position to the left.

Moves the cursor position to the right.

Changes to upper case in alphabetic 

character mode and to special characters in number mode.

Changes to the number mode.

Changes to alphabetic character 

mode.

Changes to further special characters.

For notation of exponential numbers, 

e.g. you may enter 0.025 as 2.5 ^–2 

(only number mode).
4 Operating the Instrument Software

XPAIB001EN-V 9

To exit wizards with/without saving

A wizard is a combination of two or more dialog 

windows. Exit a wizard by one of the following 

operations:

• To exit and save the settings, complete all steps 

of the wizard and then tap <OK>. To navigate in 

the wizard steps, use the buttons <Next> and 

<Previous>.

• To exit without saving changes, tap <Cancel>.

• To get directly to the main screen without 

saving, tap <Home>.

4.3 Calibrating the Touch Screen

Only available for instruments with 6.4" display.

If you have difficulties in operating the touch screen 

user elements (buttons, drop-down boxes, etc.), calibrate the touch screen. The touch screen sensors 

will be adapted to the way you tap on the screen.

1. Tap <Menu> and select Setup > Control Panel 

> Calibrate Touch Screen.

2. Follow the instructions on the screen. Use your 

finger, not a stylus!

3. Tap anywhere on the screen to accept the new 

calibration.

4.4 Setting the Display Brightness

To optimize the visibility of results on the touch 

screen within your measuring environment, select 

the brightness of the display backlight.

1. Tap <Menu> and select Setup > Control Panel 

> Display Brightness.

2. Enter the preferred setting (20 % to 100 %) and 

tap <OK>.

TIP: Due to manufacturing tolerances of the hardware the screen may flicker for the selected value. 

In that case choose a value that is slightly different 

(e.g. 52 % instead of 50 %).

4.5 Setting the Screen Saver

You can set the time period after which the screen 

saver will be automatically activated.

To set the time period

1. Tap <Menu> and select Setup > Control Panel 

> Screen Saver.

2. Activate/deactivate the checkbox 

“Automatically switch off display...”.

3. Enter a value between 1 and 300 minutes.

4. Tap <OK>.

To deactivate the screen saver

Deactivate the screen saver by one of the following 

operations:

• Tap the screen or use any other input device 

(external touch screen, mouse or keyboard).

• Start a measurement via any interface 

(Ethernet or RS-232).

4.6 Sound Settings

You can selectively activate a feedback sound upon 

every successful touch screen or softkey action (for 

instruments with 10.4" display only touch screen 

action), mouse click, and barcode reader input 

and/or after the completion of a measurement.

1. Tap <Menu> and select Setup > Control Panel 

> Sound Settings.

2. Activate/deactivate a feedback sound when a 

screen item is touched.

3. Activate/deactivate a sound when a measurement has been completed.

4. Tap <OK>.

4.7 Logging On/Off

When delivered, the instrument is freely accessible 

without password.

After user accounts have been installed and passwords set, you may have to pass a logon procedure 

after switching on the instrument.

TIP: It is recommended to replace these default 

passwords when first setting the instrument into 

operation.

NOTICE

If you use protection foils on instruments with 

6.4" display, exchange them at least once a year 

(for details on exchanging the protection foil, see 

the manual of the instrument).

Table 1: Factory default passwords

User type Preset password

Operator operator

Manager manager

Administrator administrator
4 Operating the Instrument Software

10 XPAIB001EN-V

To log on

1. Tap on the user indicator on the right side of the 

header of the main screen to open the “Logon” 

dialog.

2. Select your “User name”, enter your “Password”, 

and tap <OK>.

To log off

1. Tap on the user indicator on the right side of the 

header of the main screen to open the “Logon” 

dialog.

2. Tap <Log off>.

- If no user with auto logon right exists, the user 

indicator changes its appearance to: 

- The instrument finishes the current 

measurement or measurement series, but 

does not accept any input until someone 

successfully logs on.

- If a user with auto logon right exists, this user 

is automatically logged on.

To unlock the instrument after you have 

forgotten the password

1. Tap the button <Forgot Password> in the 

“Logon” dialog.

2. Follow the instructions on the screen.

4.8 Using Favorites

The favorites function enables you to quickly access 

your favorite menu dialogs directly from the main 

screen.

All menu dialogs with in the header can be 

added to the favorites list.

The favorites list is the same for all users.

To add a menu dialog to the favorites list

1. Tap in the header.

2. Confirm the proposed name or enter a userdefined name and tap <OK>.

To use the favorites list

1. In the main screen, tap the icon in the 

quick access area to open the quick access 

window.

2. Tap on a favorite in the list to open the respective menu dialog.

3. If necessary, use the page navigation in the 

header of the quick access window to navigate 

through the list.

To change the sequence of the favorites list

1. Tap the icon in the quick access area.

2. Tap the <Settings> button in the left upper 

corner of the quick access area.

3. Highlight a list item and use the up/down arrows 

on the right to change the position of the list item 

in the favorites list.

4. Proceed so with all other list items whose position you want to change.

5. Tap <OK>.

To rename a favorites list item

1. Tap the icon in the quick access area.

2. Tap the <Settings> button in the left upper 

corner of the quick access area.

3. Highlight the list item and tap <Rename>.

4. Enter the new favorite name and tap <OK>.

TIP: The favorites “Message List”, “Camera 

Settings” (for DMA 4100/4500/5000 M, DSA M, 

SDA M only), “Air Pump”, “Cleaning” (for SVM only), 

and “Monitor Mode” cannot be renamed.

Using Xsample 530, the favorite “Liquid Level 

Monitoring” cannot be renamed, either.

To delete a favorites list item

1. Tap the icon in the quick access area.

2. Tap the <Settings> button in the left upper 

corner of the quick access area.

3. Highlight a list item and tap <Delete>.

TIP: The favorites “Message List”, “Camera 

Settings” (for DMA 4100/4500/5000 M, DSA M, 

SDA M only), “Air Pump”, “Cleaning” (for SVM only), 

and “Monitor Mode” cannot be deleted.

Using Xsample 530, the favorite “Liquid Level 

Monitoring” cannot be deleted, either.

NOTICE

If the instrument is operated in the increased 

security mode, your user account will be 

deactivated after three failed logon attempts.
5 Installing Optional Input/Output Devices

XPAIB001EN-V 11

5 Installing Optional Input/Output Devices

In this chapter you find information about the installation of optional input/output devices. For detailed 

information on the devices, see the respective 

manual.

If you use accessories that have not been supplied 

by Anton Paar, Anton Paar GmbH does not guarantee their functionality and safety.

5.1 External Keyboard, Barcode 

Reader, Touchpad for Gesture 

Control, Mouse

Connect an external keyboard, barcode reader, 

touchpad for gesture control, or mouse (not supplied 

by Anton Paar) to one of the USB sockets located on 

the left and rear of the instrument.

IMPORTANT: All devices are immediately operational, only the barcode reader has to be activated 

in the menu when used to edit sample lists. In order 

to read QR codes of reference liquids (Lovis M/ME 

and SVM only), you need not specifically activate 

the barcode reader.

Barcode reader

A barcode reader can be used to fill in input boxes, 

e.g. sample names or user-defined data fields. 

TIP: If a barcode reader is activated, the sample 

name is set as a mandatory data field, see 

section 6.3. If you don’t enter a sample name, it will 

be set automatically to “UNNAMED”.

Tested barcode readers are Symbol DS6707 or 

Datalogic Firescan D131.

To activate the barcode reader

1. Tap <Menu> and select Setup > Control Panel 

> Keyboard and Bar Code Settings.

2. Activate the checkbox “Use an external 

keyboard or a barcode scanner to edit the 

sample list”.

3. Tap <OK>.

Gesture control

Not available for SDA M and Alcolyzer M

You can use the touchpad for gesture control (mat. 

no. 176741) to start/stop a measurement, to start / 

stop the air pump, and to change the current method.

5.2 USB Storage Device

Connect a USB storage device to one of the USB 

sockets located on the left and rear of the instrument.

TIP: Some older USB flash drives are formatted as 

a super floppy. These are not compatible with your 

instrument. Only USB storage devices formatted as 

a standard hard disk (FAT32 or exFAT) are compatible.

5.3 Printer

Your instrument supports printing on RS-232 printers connected to the RS-232 interface or on PCL 

compatible office printers either connected to a USB 

interface or over a local network (Ethernet). After 

connecting the printer to the instrument, register the 

printer in the menu Setup > Control Panel > Printer 

Management.

5.3.1 Connecting a Printer

To connect an RS-232 printer

1. Connect the printer (mat. no. 44737 or 93362) 

to the RS-232 interface (COM) of the instrument 

using the cable supplied with the printer.

2. If you use an RS-232 printer not supplied by 

Anton Paar, set the communication settings on 

the printer properly, see Technical Data in the 

manual of your instrument.

To connect an office printer (not supplied 

by Anton Paar) via USB interface

• Connect the printer to a USB socket of the 

instrument.

To connect an office printer (not supplied 

by Anton Paar) via local network

1. Set up a network connection as described in 

section 6.1.6.

2. Connect the PCL compatible printer to your 

local network. For details see the instruction 

manual of the printer.
5 Installing Optional Input/Output Devices

12 XPAIB001EN-V

5.3.2 Registering, Editing, Deleting a Printer

You can register up to 5 printers.

To register a new printer or edit a printer

1. Tap <Menu> and select Setup > Control Panel 

> Printer Management to open the printer list.

2. Tap <New> to register a new printer or highlight 

a list item and tap <Edit> to edit a printer.

The “Edit Printer” wizard opens.

3. For RS-232 printers, define the following 

settings:

- Activate/deactivate the checkbox “Use as 

default printer”.

- Enter a “Name” for the printer.

- Select the adequate printer “Type”.

- Tap <OK>.

4. For USB and network printers, define the 

following settings:

- Enter a “Name” for the printer.

- Select the adequate printer “Type”.

- Activate/deactivate the checkbox “Use as 

default printer”.

- Select the paper “Format”.

- Tap <Next>. .

- Activate/deactivate the checkbox “Color 

Print”.

- Select the “Port”.

- For network printers only: Enter the 

IP address and IP port.

- Tap <OK>.

To delete a printer

1. Tap <Menu> and select Setup > Control Panel 

> Printer Management to open the printer list.

2. Highlight a printer list item and tap <Delete>.

TIP: The default printer cannot be deleted.

5.4 External Monitor or Data Projector

The external terminal or data projector (not supplied 

by Anton Paar) must be able to display 640 x 480 px 

resolution in True Color (VGA) with at least 60 Hz.

• Connect the external monitor or data projector to 

the VGA interface at the rear of the instrument.

5.5 External Touch Screen

The external touch screen (not supplied by 

Anton Paar) must be able to display 640 x 480 px 

resolution in True Color (VGA) with at least 60 Hz.

Only touch screens from Elo Touch Systems and 

compatibles are supported. We recommend the 

model Elo 1715L 17" LCD Desktop Touchmonitor 

(1000 Series, firmware V1.9 and higher). Order only 

the external touch screen with IntelliTouch Surface 

Wave Touch Technology.

• Connect the external touch screen to the VGA 

interface at the rear and to one of the USB 

sockets of the instrument.

TIP: Insert a USB hub in the USB connection to the 

Anton Paar instrument, otherwise the touch screen 

may not function properly.

• If necessary, run an auto adjustment routine on 

the external touch screen. For details see the 

instruction manual of the touch screen.

To calibrate the external touch screen

If you have difficulties in hitting the touch screen 

user elements (buttons, drop-down boxes, etc.), 

calibrate the touch screen.

1. Tap <Menu> and select Setup > Control Panel 

> Calibrate External Touch Screen.

2. Follow the instructions on the screen.

Use your finger, not a stylus.
6 Defining General Settings

XPAIB001EN-V 13

6 Defining General Settings

6.1 Instrument Settings

These settings are not method-dependent and thus 

will not change after a change of the current method.

6.1.1 Date and Time

1. Tap <Menu> and select Setup > Control Panel 

> Date and Time.

2. Enter the current date and time.

3. Tap <OK>.

6.1.2 Regional Settings

To set the regional settings

1. Tap <Menu> and select Setup > Control Panel 

> Regional Settings.

2. Enter the “Language”, “Data Format” (for 

numbers, date and time, etc.), and the 

“Keyboard Layout”.

The instrument displays “Are you sure you want 

change the regional settings? The instrument 

will reboot to complete this action.”

3. Tap <Yes> to confirm the new settings.

The instrument reboots.

To set the instrument to a language that 

you know

If the instrument is set up for a language that you do 

not understand, proceed as follows:

• To set the language to English, press <Ctrl>, 

<Alt>, and <E> simultaneously on the external 

keyboard.

Then switch the instrument off and on again.

• To set up the instrument for a language other 

than English, proceed as follows:

a. Tap the leftmost button in the main screen 

(<Menu>).

b. Select the menu item with the symbol 

(menu Setup).

c. Select the second menu item (menu Setup > 

Control Panel).

d. Select again the second menu item (menu 

Setup > Control Panel > Regional Settings).

e. Use the drop-down boxes to set the desired 

language, data format, and keyboard layout.

f. Confirm each change with the rightmost 

button (<OK>) in the buttons area.

g. In the following dialog, tap the button with 

the green check icon (<Yes>).

The instrument reboots.

6.1.3 Time Server Settings

Using a time server allows you to connect your 

instrument to a server providing the current time of 

your country.

To set the time zone

1. Connect the instrument to your local network 

via the Ethernet interface.

2. Tap <Menu> and select Setup > Control Panel 

> Time Server Settings.

3. Activate/deactivate the checkbox “Use Time 

Server”.

4. Enter the addresses of the time servers that 

shall be used for the synchronization.

Separate the addresses by a semicolon.

The servers of ntp.org are used per default.

5. Select your time zone in the drop-down list 

“Time Zone”.

6. Tap <OK>.

The instrument reboots.

6.1.4 Input Units

In this menu, you can define the unit for every temperature value which you enter during operation.

1. Tap <Menu> and select Setup > Control Panel 

> Input Units.

2. Select the input unit for temperatures.

3. Tap <OK>.
6 Defining General Settings

14 XPAIB001EN-V

6.1.5 Air Pump Settings

You can define on which condition the air pump will 

be stopped.

1. Tap <Menu> and select Setup > Measuring 

System Settings > Air Pump.

2. Use the checkbox to activate/deactivate the 

option:

- Stop air pump automatically when the 

density value is stable.

(only available for DMA 4100/4500/5000 M, 

DSA M, SDA M)

- Stop air pump automatically after ... s.

(default value: 700 s / for SVM: 120 s)

In case both options are activated and the air 

density value does not become stable within 

the time period defined by the second option, 

the air pump stops nevertheless after this time 

period.

3. Tap <OK>.

6.1.6 Network

Connecting the instrument to your local network, 

enables you to use a network printer for printouts 

and to retrieve the instrument‘s system information 

or the instruction manual from any PC on the network.

TIP: You can find the unique MAC address of the 

instrument in the menu Setup > Control Panel > 

Network.

1. Connect the instrument over its Ethernet interface to your local network.

2. Tap <Menu> and select Setup > Control Panel 

> Network.

3. If your network server provides DHCP functionality, activate “Obtain an IP address automatically (DHCP)”, then tap <Next> and <OK>.

4. If your network server does not provide DHCP 

functionality, deactivate “Obtain an IP address 

automatically (DHCP)” and enter the correct “IP 

Address”, “Subnet Mask”, “Default Gateway”, 

and tap <Next>.

5. Enter addresses for the primary and secondary 

DNS server, and tap <OK>.

6.1.7 Virtual Network Computing

The instrument can be operated via LAN by an 

external PC running the virtual network client software named AP Instrument Viewer. Contact your 

local Anton Paar representative for further information about installation and setup of the AP Instrument Viewer. 

IMPORTANT: The live camera image is not 

displayed on the AP Instrument Viewer.

TIP: For security reasons a connection with VNC is 

possible only if no user is logged on at the instrument. Before a VNC connection is allowed, the user 

indicator has to show the symbol “locked”. Therefore the auto logon feature has to be disabled (see 

section 6.5). Activating the checkbox “Enable VNC” 

will disable the auto logon function for one time only. 

If you activate auto logon later, you would have to 

disable it again in order to establish a VNC connection.

To start the AP Instrument Viewer 

1. Set up a network connection for your PC and 

the instrument (see section 6.1.6). 

2. Log on at your instrument as administrator, see 

section 6.5.

3. Tap < Menu > and select Setup > Control Panel 

> VNC Settings. 

4. Activate the checkbox “Enable VNC”. 

5. Set a password for the VNC connection. 

6. If you want to deactivate the display of the 

instrument during a VNC connection, activate 

the checkbox “Enable Dark Mode”.

7. Tap <OK> and <Home>.

8. Tap the logon button in the upper right corner of 

the instrument and press the button <Log off>. 

The user indicator should show the locked 

symbol now:

9. Tap the user indicator to display the logon 

screen.

10. Start the AP Instrument Viewer on your PC.

TIP: In version 1.20 or higher you will find a short 

instruction by selecting the question mark in the top 

right corner.

11. Enter the IP address of your instrument and the 

password defined in the instrument before.
6 Defining General Settings

XPAIB001EN-V 15

12. Click the button <Open>.

13. Within the VNC client: Select your “User name”, 

enter your “Password”, and click <OK>.

14. Now you can operate the instrument via your 

PC exactly as you would do via touch screen. 

When VNC is not in use, it should be disabled 

in the VNC menu of the instrument.

TIP: In case an action requires a restart of the instrument, do not close the AP Instrument Viewer during 

this restart.

When the VNC feature is active 

• The characters “VNC” are displayed in the user 

logo to indicate an active VNC connection.

• In case of a disconnect, a reconnection to the 

AP Instrument Viewer is possible within 

60 seconds. Afterwards the instrument will 

attempt an automatic logoff.

• The touch screen of the instrument is deactivated if dark mode is enabled.

• The display is dimmed if dark mode is enabled.

6.1.8 FTP Settings

If the data transfer to and from USB storage devices 

is deactivated in the advanced security settings, see 

section 9.1.6, you can export data to an FTP server. 

To create, edit and delete an FTP server 

connection

If necessary, contact your local IT administrator for 

information on FTP server path (IP address), user 

name and password.

1. Connect the instrument over its Ethernet interface to your local network.

2. Tap <Menu> and select Setup > Control Panel 

> FTP Settings.

3. Tap <New> and specify the following settings:

- Name of the connection: choose freely

- FTP server path: enter the IP address

- user name: enter the user name used in the 

FTP client

- password: enter the password used in the 

FTP client

TIP: User name and password are case sensitive.

4. Tap <OK>.

The name specified for the connection is now 

listed as an optional storage location.

6.1.9 Instrument Name and Location

If you have more than one Anton Paar instrument, 

and want to easily differentiate between them in 

printouts, data exports or within your local network 

(LIMS), you can define instrument names and 

locations.

1. Tap <Menu> and select Setup > Control Panel 

> Instrument Name and Location.

2. Enter the “Instrument name” and “Instrument 

location”.

3. Tap <OK>.

6.2 Defining the Printout Settings

You can define the layout of the printer report and 

set up an automatic printout. To set the output data 

for each method, see section 7.2.3.

6.2.1 Creating, Editing and Deleting Printer 

Report Layouts

You can set up to 10 different report layouts for 

various use.

To create or edit a report

1. Tap <Menu> and select Setup > Printout 

Settings > Report Management.

2. Tap <New> to create a new report or highlight a 

list item and tap <Edit>.

The “Edit Report” wizard opens.

3. Define the following settings:

- Activate/deactivate the checkbox “Use as 

default report”.

- Enter a report “Name”.

- Select the report “Type”: “List Report” or 

“Detail Report”.

List reports contain several measurement 

results in a table.

Detail reports contain one detailed measurement result per page.

4. Tap <Next>.

- Activate/deactivate the “GxP compliant” 

function (not available for DMA 4200 M).

- Activate/deactivate signature caption 1 and 

signature caption 2, and use the input field to 

enter a name.

- Activate/deactivate the “Print signature time” 

function.
6 Defining General Settings

16 XPAIB001EN-V

5. Tap <Next>.

- Define the paper format (portrait or landscape).

- For detail reports only: Activate/deactivate 

the checkbox “Print Camera Image” (only 

available for DMA 4100/4500/ 5000 M, 

DSA M, SDA M).

- Activate/deactivate the “Include Printed by” 

information.

6. Tap <OK>.

To delete a report

1. Tap <Menu> and select Setup > Printout 

Settings > Report Management.

2. Highlight a list item.

3. Tap <Delete>.

TIP: The default report cannot be deleted.

6.2.2 Defining Header and Background of 

the Printer Report

You can import logos from a USB storage device or 

an FTP server and use them as header or background logo in the printer report. You can also 

define an address which will be printed in the header 

of the printer report.

Logo graphics files must meet the following conditions:

- JPEG or bitmap file (file extension .jpg/.bmp)

- located in the root directory

- maximum size of 1.5 megapixel

To import a logo

1. Tap <Menu> and select Setup > Printout 

Settings > Import Logos.

2. Use the drop-down list “Storage Location” to 

select the connected USB storage device or 

FTP server.

3. Use the drop-down list “File Name” to select the 

correct file.

4. Use the drop-down list “Place” to define the 

position of the file in the internal logo list.

5. Tap <OK>.

To select logos

You can select a logo for the report header and a 

second logo for the report background.

1. Tap <Menu> and select Setup > Printout 

Settings > Select Logos.

2. Use the two drop-down boxes to select the logos 

for the header the background.

3. Tap <OK>.

To enter name and address for the header

1. Tap <Menu> and select Setup > Printout 

Settings > Name and Address.

2. Enter the name and address.

3. Tap <OK>.

6.2.3 Activating/Deactivating an 

Automatic Printout

1. Tap <Menu> and select Setup > Printout 

Settings > Automatic Printout.

2. Use the checkbox “After each measurement” to 

activate or deactivate an automatic printout.

3. Use the checkbox “Enable printing of sub 

samples” to print also results of sub samples.

4. Use the drop-down box “Printer” to specify the 

printer for the print reports.

5. Use the drop-down box “Report” to select the 

report layout.

You can only select a report of the “Detail Report” 

type for the automatic printout.

6. Select the “Export File Name” for the data to be 

exported.

7. Tap <OK>.

6.3 Setting Sample List Options

In the “Sample List” menu you can:

• Select the sample list mode.

• Define automatic sample name additions before 

and after the sample name. These additions will 

be added to each sample name after the measurement of the sample was finished. You can 

compose the additions out of a fixed part and an 

additional data field (date and time, user name, 

sample number, etc.).

• Activate up to three user-defined data fields and 

give these fields names to assign additional 

information to your samples. Typical examples 

are a filling line number, tank number or batch 

identification. For each data field that you define, 

an extra column will be added to the sample list.
6 Defining General Settings

XPAIB001EN-V 17

• Define mandatory data fields. The measurement 

can only be started after filling in the mandatory 

data fields. If mandatory data fields are not completed in the sample list, you will be prompted to 

complete these fields after tapping <Start>.

To set sample list mode and automatic 

sample name

1. Tap <Menu> and select Setup > Measuring 

System Settings > Sample List > Sample List / 

Sample Settings.

2. Select the “Sample List Mode”.

- If no sample changer or a sample changer 

without magazine is connected, you can 

select “No Sample List” or “Sample List”.

The “No Sample List” mode is set by default. 

On the main screen, the button <Quick 

Settings> is displayed.

If the “Sample List” mode is selected, the 

button <Sample List> is displayed instead of 

the <Quick Settings> button on the main 

screen.

- If a sample changer with magazine is connected, you can select “Simple” mode or 

“User-defined” mode. For details see the 

corresponding manual of the Xsample.

3. Define the “Automatic Sample Name” (“Sample 

Name Prefix” and “Sample Name Postfix”).

4. Tap <OK>.

To set user-defined data fields

1. Tap <Menu> and select Setup > Measuring 

System Settings > Sample List > User-defined 

Data Fields.

2. Activate/deactivate the three “User-defined 

Data Fields”, enter their names.

3. Tap <OK>.

To set sample list warnings

The sample list warnings are only generated if you 

prepare a sample list prior to any measurement.

1. Tap <Menu> and select Setup > Measuring 

System Settings > Sample List > Sample List 

Warnings.

2. Use the checkboxes to activate/deactivate the 

“Sample List Warnings”:

- Only with sample changer: Stop processing 

the sample list if a check failed.

- Warn if sample list contains a sample without 

a name.

- Warn if sample list contains methods with 

different measuring temperatures (not available for SVM 3001).

3. Tap <OK>.

To set mandatory data fields

You can set the sample name and user-defined data 

fields as mandatory.

1. Tap <Menu> and select Setup > Measuring 

System Settings > Sample List > Mandatory 

Data Fields.

2. Use the checkbox(es) to define whether it is 

mandatory to enter a sample name or content 

for user-defined data fields for each measurement.

3. Tap <OK>.

6.4 Temperature Extrapolation 

Settings

Only available for DMA 4100/4500/5000 M, 

DMA 4200 M, SVM 3001/4001, and Lovis M/ME.

The temperature extrapolation settings offer the 

possibility to enter temperature values to which 

measured quantities shall be extrapolated.

To enter, change and delete temperature 

values for extrapolation

TIP: You cannot change or delete temperature 

values that are in use, e.g. in the result output of a 

method.

1. Tap <Menu> and select Setup > Measuring 

System Settings > Temperature Extrapolation 

Settings.

2. Tap on the list item that you want to change or 

on the empty field at the bottom of the list if you 

want to add a temperature value.

15 °C, 20 °C, 29.5 °C, and 60 °F are set by 

default.

- Enter the temperature value.

- Select the unit.

3. To delete a temperature value, highlight it and 

tap <Delete>.

4. Tap <OK>.
6 Defining General Settings

18 XPAIB001EN-V

6.5 Installing User Groups, User 

Accounts and Passwords

When delivered, the instrument is freely accessible 

without password. Three user accounts are factory 

preset, see section 4.7. For the “administrator” user, 

the auto logon function is activated.

6.5.1 Creating, Editing, and Deleting 

User Groups

User groups

There are three standard user groups which have 

different levels of user rights:

Custom user groups

If the user rights of the standard user groups do not 

fit your needs, you can create new user groups by 

copying existing ones that are based on the standard user groups “manager” or “operator”. For 

custom user groups, you can grant access rights to 

the instrument’s functions as needed.

Functions for which access is customizable include 

menu entries, the operating elements on the main 

screen, and additional entries, e.g. remote access 

via LIMS Bridge.

IMPORTANT: Access to the submenus “Method 

Settings” and “Live Raw Data” can only be granted 

together, and not individually.

You can export a summary of a user group’s rights 

for documentation purposes as an .xls or .txt file.

The standard user groups cannot be edited or 

deleted.

To create or edit a custom user group

1. Tap <Menu> and select Setup > User Management > User Group Administration.

2. To create a custom user group, highlight one of 

the existing user groups and tap <Copy>.

3. To change the icon, highlight the user group and 

tap on the drop-down box in the column “Icon”.

4. Select one of the given icons by tapping on it.

5. To change the name, highlight the user group 

and tap on the text box in the column “Name”.

6. Enter the name and tap <OK>.

7. To change the access rights, highlight the user 

group and tap in the column “Access”.

8. Change the access rights as needed and tap 

<OK>.

To grant access to a function, tick the checkbox.

Checkboxes with green squares indicate, that 

only some of the functions in this entry are 

accessible.

9. Tap <OK> to save the settings.

To delete a custom user group

1. Tap <Menu> and select Setup > User Management > User Group Administration.

2. Highlight the user group and tap <Delete>.

3. Tap <OK> to save the settings.

To export the user group’s rights

1. Tap <Menu> and select Setup > User Management > User Group Administration.

2. Highlight the user group and tap in the 

column “Access”.

3. Tap <Export>.

4. Use the drop-down box “File format” to select 

“Excel” or “Text”, define the “Storage Location” 

and enter the “File name”, then tap <OK>.

6.5.2 Creating, Editing, and Deleting 

User Accounts

You need administrator rights to create, edit, or 

delete user accounts. Up to 1000 user accounts can 

be created.

TIP: A user with a deactivated account cannot log 

on until the account is activated again.

TIP: A user who has no administrator rights can only 

change his own password.

Operator

This user group may perform measurements, select a method, edit the sample 

list and perform checks.

Manager

This user group has the rights of the 

operator user group and may additionally 

perform adjustments.

Administrator

This user group has the right to access 

the whole menu.
6 Defining General Settings

XPAIB001EN-V 19

Naming rules

User names must be at least one character long and 

contain only characters from the ASCII table (letters, 

numbers and most special characters).

If you operate the instrument in the increased 

security mode, user names must be at least six 

characters long.

IMPORTANT: When the increased security is activated, user accounts not complying with the naming 

or password rules are deactivated.

User names are not case sensitive.

Password rules

With low security levels, giving a password is not 

mandatory. If you do not set a password, users can 

log on by selecting their user name from the user list.

Passwords must consist of at least one character 

and contain only characters from the ASCII table 

(letters, numbers and most special characters). 

Passwords are case sensitive, i.e. “Anton Paar” and 

“anton paar” are treated as different entries.

With high security levels (21 CFR Part 11 and 

“Increased Security”), giving a password is mandatory. Passwords must be at least six characters 

long. When you set a new password, the last five 

passwords must not be reused. Additional password complexity rules are optionally available, see 

section 9.1.4.

Auto logon function

You can assign the auto logon function to one user 

in the menu Setup > User Management > User 

Administration.

If this user is logged on and the instrument is 

switched off and on again, there is no logon procedure. All instrument functions according to the user 

rights of the auto logon user are freely accessible.

Example: The user “smith” belongs to the user group 

“Operator”, and the auto logon function has been 

assigned to him. After he has switched the instrument off, anyone can switch the instrument on and 

start measuring without a need to log in. Only operator level functions are available.

IMPORTANT: If the increased security is activated, 

auto logon will be automatically disabled.

 To create or edit a user account

1. Tap <Menu> and select Setup > User Management > User Administration.

2. Tap <New> to create a new user account or 

highlight a user name on the user list and tap 

<Edit> to edit a user account.

3. Specify the following settings:

- Activate/deactivate the user account

(checkbox)

- Activate/deactivate the “Auto logon”

(checkbox)

- User name

- User Group

- Role and name for electronic signature

(only if “Electronic Signature” is activated)

4. To set or change the password, tap <Set Password>, enter the password in the following 

dialog, and tap <OK>.

5. To activate/deactivate notification emails, tap 

<Email Settings>, activate/deactivate the checkbox, enter your email address, and tap <OK>.

For details about notification emails, see 

section 6.5.3.

6. Tap <OK>.

To delete a user account

Not available in the Advanced Data Integrity mode.

You cannot delete your own account (i.e. the currently active account) or an account of a user group 

that has a higher level of user rights than your own 

account.

1. Tap <Menu> and select Setup > User Management > User Administration.

2. Highlight a user name on the user list and tap 

<Delete>.

To archive a user account

If the advanced data integrity is activated, you have 

to archive the user data in order to remove users 

from the user data base permanently. You cannot 

archive your own account (i.e. the currently active 

account) or an account of a user group that has a 

higher level of user rights than you own account.

1. Tap <Menu> and select Setup > User Management > User Administration

2. Highlight a user name on the user list and tap 

<Archive>.
6 Defining General Settings

20 XPAIB001EN-V

To set or change a password

All users may change their own password.

If the instrument is operated in increased security 

mode, you cannot reuse the last five passwords.

1. Tap <Menu> and select Setup > User Management > User Administration.

2. Tap <New> to create a new user account or 

highlight a user name on the user list and tap 

<Edit> to edit a user account.

3. To set or change a password, tap <Set Password>, enter the password in the following 

dialog and tap <OK>.

4. Tap <OK>.

6.5.3 Setting Notifications via Email

An email will be sent upon the following events:

- when a sample list has been measured 

successfully

(only if an Xsample is used),

- when one or more errors have occurred 

during measuring the sample list

(only if an Xsample is used),

- for administrator users only: when a service 

interval, check interval, or audit trail interval 

has expired.

The email is sent to the currently logged on user if 

the email function has been activated for their 

account. All users may activate or deactivate the 

email function in their own user account.

To connect the instrument to the network

1. Connect the instrument to your local network 

via the Ethernet interface.

2. Establish the network settings as described in 

section 6.1.6.

To set the SMTP server settings

If necessary, contact your local IT administrator for 

information on the host name, port, user name, 

password, and instrument address.

1. Tap <Menu> and select Setup > Control Panel 

> SMTP Server Settings.

2. Perform the following settings:

- Enter the “Host” name.

- Enter the “Port”.

- Enter the “User Name” and “Password”.

- Enter the instrument address

(“From address”).

- Activate “Enable SSL” if required.

3. Tap <OK>.

4. To test the settings, tap <Test Settings>, enter 

your email address in the “Recipient” input box, 

and tap <OK>.

If the settings are correct, a test email will be 

sent to the defined recipient.

To activate or deactivate the email function

1. Tap <Menu> and select Setup > User Management > User Administration.

2. Tap <New> to create a new user account or 

highlight a user name on the user list and tap 

<Edit> to edit a user account.

3. Tap <Email Settings>.

4. Activate the checkbox and enter your “Email 

address”.

5. Tap <OK>.
7 Defining and Using Methods

XPAIB001EN-V 21

7 Defining and Using Methods

7.1 Measuring Methods

Each method contains the following kind of information:

- Instrument settings – refer to the instrument 

specific manual

- Xsample settings and measuring module 

settings (if any module is installed) – refer to 

the instrument specific manual

- Layout of measuring data on the main screen 

– see section 7.2.2

- Measuring units

- Parameter list for printout and data export – 

see section 7.2.3

You can use the factory preset methods as they are 

or change them to suit your needs, see section 7.2. 

You can also create new methods, see section 7.3.

Factory preset methods

Every Anton Paar M series instrument is delivered 

with predefined methods. The number of predefined 

methods and their settings depend on the instrument type – refer to the instrument specific manual.

7.2 Changing Methods

This chapter describes how to set the displayed output fields, result output quantities, limits and quick 

settings parameters. For further method settings, 

see the manual of the respective instrument.

You need manager or administrator rights to create, 

edit or delete methods. The maximum number of 

methods is 400.

7.2.1 Defining the Active Modules

For each method, you can activate/deactivate 

optional measuring modules. Once connected, all 

measuring modules are activated by default. If you 

want to shorten the measuring time, you can deactivate unneeded modules.

1. Tap <Menu> and select Methods > Method 

Settings > method name > Activate Modules / 

Constants.

2. Use the checkbox to activate/deactivate the 

measuring module(s).

3. Tap <OK>.

7.2.2 Defining the Displayed Output Fields

For each method, you can select the number and 

content of output fields on the display.

TIP: We recommend having always the output field 

“....Condition” on the screen, in addition to the 

measurement values.

To define the number of output fields

When switching to another display layout, the 

contents of the output fields of the previous display 

layout are transferred to the new layout.

1. Tap <Menu> and select Methods > Method 

Settings > method name > Display Layout.

2. Highlight a list item and tap <OK>.

To define the content of output fields

You can directly change the content of output fields 

in the main screen. The changes are automatically 

saved in the current method.

1. Tap on the output field.

2. Select the “Group”, “Quantity”, “Unit” and the 

number of “Digits”, and tap <OK>.

7.2.3 Defining the Result Output

You can define the list of output quantities for printouts and data exports. You can change the settings 

any time and repeat the printout of saved results, if 

required.

If no output quantities are selected, the data browser 

settings are used instead, see section 8.2.

To define the list of output quantities

1. Tap <Menu> and select Methods > Method 

Settings > method name > Result Output.

2. Tap on the list item that you want to change or 

on the empty field at the bottom of the list if you 

want to add an item.

The row is highlighted.

3. Tap on the highlighted list item.

4. Use the drop-down boxes to define the “Group”, 

“Quantity”, “Unit”, and the number of “Digits”.

5. Tap <OK>.
7 Defining and Using Methods

22 XPAIB001EN-V

To change the sequence of the result 

output items

1. Tap <Menu> and select Methods > Method 

Settings > method name > Result Output.

2. Highlight a list item and use the up and down 

arrows in the right column to change the position 

of the list item.

3. Proceed so with all other list items whose 

position you want to change and tap <OK>.

7.2.4 Defining Limits

Limits can be set for any parameter separately, e.g. 

density, dynamic viscosity etc.

If, after a measurement, any of the selected quantities is out of the limited range, you will be warned 

with the yellow warning sign in the quick access 

area and a message in the “Message List” window.

IMPORTANT: Limits are only applied in the measuring mode, but not in the monitor mode. (This does 

not apply to Lovis 2000 M.)

To define limits

1. Tap <Menu> and select Methods > Method 

Settings > method name > Limits.

2. Select the quantity to be monitored in the 

column “Quantity”.

3. Define the “Lower” and “Upper” limit for the 

selected quantity.

4. Tap <OK>.

IMPORTANT: Mind that the limits are set as fixed 

boundaries for the selected quantity. Do not mistake 

them as deviations.

7.2.5 Defining Quick Settings Parameters

Quick settings function

The quick settings function enables you to easily 

access different parameters concerning your 

measurement without changing the current method. 

The quick settings comprise several measuring 

settings or functions and are available in all sample 

list modes. If you have connected one or more 

Anton Paar measuring modules to your master 

instrument, the range of parameters that can be 

added to your quick settings will be extended. For a 

list of the available quick settings parameters 

(default and optional parameters), see the instruction manual of the respective instrument or measuring system.

User-defined data fields, see section 6.3, and user 

functions of the “Constant” type, see section 9.2, will 

be automatically added to your quick settings.

To set a quick settings parameter

1. Tap <Menu> and select Methods > Method 

Settings > method name > Quick Settings 

Management.

2. Tap the insert field in the free line.

3. Use the “Quantity” drop-down box to select the 

desired parameter and tap <OK>.

4. Tap <OK>.

To change the sequence of the quick 

settings parameters

1. Tap <Menu> and select Methods > Method 

Settings > method name > Quick Settings 

Management.

2. Highlight a parameter and use the up and down 

arrows in the “Order” column to change the 

position of the parameter in the list.

3. Tap <OK>.

To delete a quick settings parameter

TIP: Parameters marked with a lock icon cannot be 

deleted.

1. Tap <Menu> and select Methods > Method 

Settings > method name > Quick Settings 

Management.

2. Highlight the parameter that you want to delete 

and tap <Delete>.

7.3 Creating, Deleting, Hiding, and 

Arranging Methods

You can copy, rename, hide, delete or archive 

methods. The maximum number of methods is 400.

To create a new method, make a copy of an existing 

method of which the settings most resemble your 

needs. Then rename the new method and change 

its method settings to suit your needs. To change 

the settings, also refer to the instruction manual of 

the respective instrument or measuring system.

IMPORTANT: Creating, deleting, archiving, hiding, 

and rearranging methods, affects the position numbers in the method list. If you use barcodes for assigning methods, check the position numbers of 

your methods after these actions.
7 Defining and Using Methods

XPAIB001EN-V 23

To copy a method

1. Tap <Menu> and select Methods > Method 

Management to open the method list.

2. Highlight a method name and tap <Copy>.

A new method is created with the same settings 

as the original method and the same method 

name plus an additional number in brackets.

3. If desired, enter a new name in the input field.

The new method is saved in the last position of 

the method list.

To rename a method

1. Tap <Menu> and select Methods > Method 

Management to open the method list.

2. Highlight a method name and tap <Rename>.

3. Enter the new method name

(up to 50 characters long).

4. Tap <OK>.

To delete a method

Not available in the Advanced Data Integrity mode.

1. Tap <Menu> and select Methods > Method 

Management to open the method list.

2. Highlight a method name and tap <Delete>.

TIP : You cannot delete or rename the currently 

used method. Change the method, see section 7.2, 

and then delete or rename the desired method.

To archive a method

If the advanced data integrity is activated, you have 

to archive the method data in order to remove 

methods from the method data base permanently.

1. Tap <Menu> and select Method > Method 

Management to open the method list.

2. Highlight a method name and tap <Archive>.

TIP : You cannot archive the currently used method 

or methods which were used for measurements 

stored in the data memory “Measured Data”. Before 

archiving a method, the measured data has to be 

archived beforehand.

To set methods visible or invisible

If a method is set invisible, you cannot select this 

method any longer in the method list and the method 

settings.

1. Tap <Menu> and select Methods > Method 

Visibility.

2. Highlight a method.

3. Enable the checkbox to set the method visible 

or disable the checkbox to set the method 

invisible.

4. Tap <OK>.

TIP : You can tap <Select all> or <Unselect all> to 

change the visibility setting of all methods except 

the currently used method.

To change the sequence of the method list

1. Tap <Menu> and select Methods > Method 

Visibility.

2. Highlight a method and use the up and down 

arrows in the “Order” column to change the 

position of the method in the list.

3. Proceed so with all other methods whose 

position you want to change, and tap <OK>.

7.4 Selecting the Method

You can select the method using the <Method> 

button at the main screen or using the respective 

column in the sample list.

To select a method with the <Method> 

button

1. Tap <Method> to open the methods list.

2. Highlight a method either by tapping on its name 

or by using and , and tap <OK>.

7.5 Using the “No Sample List” Mode

If no sample changer or a sample changer without 

magazine is connected, the “No Sample List” mode 

is set by default, see section 6.3. You only need to 

tap <Start> to start a measurement.

You can use the quick settings function to change 

the following:

- Sample name and measurement mode

- Measurement settings of the following measurement(s) without affecting the settings of 

the underlying method, see section 7.2.5
7 Defining and Using Methods

24 XPAIB001EN-V

To change the sample settings

TIP: The new settings are maintained for following 

measurements until changes are made anew.

1. Tap <Quick Settings>.

2. Enter a sample name using the corresponding 

input field if needed.

3. Define your parameters if needed.

4. Tap <OK>.

7.6 Using the “Sample List” Mode

The sample list is a tool that helps you managing 

samples that you want to measure. 

No results are stored in the sample list but using the 

<Details> button in the sample list links you to the 

data memory and you can view the results of already 

measured samples in the sample list.

Number of entries

The sample list can contain up to 200 entries. The 

201st entry overwrites the oldest entry. Entries older 

than 24 hours are automatically removed.

The sample list will be automatically cleared if you 

switch off the instrument.

IMPORTANT: In the “Sample List” mode and 

“Simple” mode, each measurement is entered into 

the data memory and the sample list. The maximum 

data storage volume of 1000 data is calculated from 

the already measured samples (data memory) plus 

the samples in the sample list. Therefore, regularly 

clear the sample list and the data memory.

To create or edit a sample list

TIP: If you have activated user-defined data fields, 

see section 6.3, the data fields are shown in 

columns.

1. Tap <Sample List> to open the “Sample List” 

window.

2. To enter a sample name, tap on a cell in the 

column “Sample Name”.

3. Tap on a cell in the column “Method” and select 

a method from the drop-down list.

4. Tap in the column “Quick Settings”, select 

measurement mode and measurement settings 

as desired, and tap <OK>.

5. To exit the sample list and save the changes, 

tap <Home>.

To edit or delete a sample in the sample list

TIP: You cannot edit or delete samples in the 

sample list that have already been measured.

• To edit a sample, highlight the row and change 

the settings as desired.

• To delete a sample from the list, highlight the 

sample and tap <Delete Sample>.

• To exit the sample list and save the changes, 

tap <Home>.

To save a sample list

1. Tap <Sample List> and then <List Management>.

2. Select “Save Sample List” and then <OK>.

3. Choose one of the 10 available entries in the 

drop-down list “Sample list templates”.

4. Tap <Rename> and enter a name for your 

sample list.

5. Tap <OK>.

To load a sample list

1. Tap <Sample List> and then <List Management>.

2. Select “Load Sample List” and then <OK>.

3. Choose one of the ten sample lists in the 

drop-down list “Template”.

4. Tap <OK>.

To clear the current sample list

1. Tap <Sample List> and then <List Management>.

2. Select “Clear Sample List”.

After the sample list has been cleared, the symbol on the message list quick access button may 

change: If the symbol has been the yellow warning sign or the red error sign, the symbol will 

change to the green OK sign.
8 Handling the Measurement Data

XPAIB001EN-V 25

8 Handling the Measurement Data

8.1 Defining the Data Memory Settings

Not available in the non storage mode.

Not available with advanced data integrity.

Your instrument can store 1000 result data files and 

110 check results. After 900 measurements or 99 

checks, the instrument issues a reminder for clearing the memory. If the memory is full, no measurements or checks are possible. In that case no more 

measurement results or check data will be saved, so 

make sure to free memory space in time.

To avoid reminders and the necessity of deleting 

data manually, you can set the data memory to 

behave as a circular buffer, if you use the instrument 

in low security mode.

• Tap <Menu> and select Setup > Expert Settings 

> Data Memory Settings, and activate the checkboxes “Automatically delete old measurement 

data” and “Automatically delete old check data”.

The oldest 100 measurement results or 10 

check data will then be automatically deleted as 

soon as the number of 1000 measurement 

results or 110 check data has been exceeded in 

the data memory.

8.2 Defining Data Columns for the 

Data Browser

Not available in the non storage mode.

You can define the kind of data which shall be displayed in the data browser. You can change these 

settings any time and add further sample parameters to the result data files.

TIP: This setting is independent of the selected 

method and identical for all data.

To set data for data browser display

1. Tap <Menu> and select Setup > Data Browser 

Settings.

2. Tap on the list item that you want to change or 

on the empty field at the bottom of the list if you 

want to add an item. 

The row is highlighted.

3. Tap on the highlighted list item.

4. Use the drop-down boxes to define the “Group”, 

“Quantity”, “Unit”, and the number of “Digits”.

5. Tap <OK>.

To change the sequence of the data

1. Tap <Menu> and select Setup > Data Browser 

Settings.

2. Highlight a list item and use the up and down 

arrows in the “Order” column to change the 

position of the list item in the list.

This results in changing the sequence of the 

columns in the data browser.

3. Proceed so with all other list items whose 

position you want to change and tap <OK>.

8.3 Viewing Results

Not available in the non storage mode.

Your instrument supports two ways of result visualization:

• In the multiple sample view, you can see all 

results listed in a table.

• In the single sample view, you can see a more 

detailed view of one result at a time.

In the multiple sample view, the output quantities according to the data browser settings are displayed. 

In the single sample view, the output quantities according to the result output settings are displayed.

If no output quantities have been selected in the 

result output settings or if the measuring method of 

a sample has been deleted, the data browser 

settings are also used for the single sample view, 

printouts and data exports.

Multiple sample view

1. Tap <Menu> and select Data Memory > Measured Data to open the multiple sample view.

2. Use the two scroll bars to scroll vertically and 

horizontally.

The last result is displayed at the bottom of the 

list.

Single sample view

1. In the multiple sample view, highlight the sample 

that you want to see in more detail.

2. Tap <Details> to open the single sample view.

3. Use to see the previous result or use 

to see the next result.
8 Handling the Measurement Data

26 XPAIB001EN-V

8.4 Filtering Results

Not available in the non storage mode.

With the filter tool, you can reduce the number of 

measurement results in the multiple and in the single 

sample view.

Filter settings can be defined separately:

- for printing, exporting, and viewing of 

measured data

- for deleting measured data

Subsequent actions as printing, exporting, deleting, 

only apply to the data corresponding with the filter 

criteria.

Filter criteria

- Time

- Date

- Date range

- Sample Name

- Method (only available if previously used)

- User-defined data fields

- Print/Export Status

- Sample Error State

- User (only those are available who have 

performed measurements)

- Magazine pos.

- Measuring value

- Master Condition

- Measurement Mode

- AVG/SUB

- Camera image available

TIP: Depending on the instruments/modules used, 

further specific criteria may be available.

TIP: The filter criterion "AVG/SUB" does not apply 

to measured data with measurement mode 

“(S) Standard”.

Comparators

- equals

- not equal

- larger than

- smaller than

- containing

- not containing

- printed/exported

- not printed/exported

Different filter criteria are linked to each other using 

the logical AND relation.

To define a filter

1. In the multiple sample view, see section 8.3, tap 

<Filter>.

2. Define one or more filter criteria in the first 

column “Filter criterion”.

3. Select an available “Comparator” and assign a 

“Value” to each filter criterion.

4. Tap <OK> to get back to the multiple sample 

view.

The multiple sample view and the single sample 

view now show only those results that meet your 

filter criteria.

The main screen header reads “Measured Data 

(filt.)” instead of “Measured Data”.

Examples:

• If you only want to see the samples that have 

not been exported yet, choose the following 

settings:

- Filter criterion: “Print/Export Status”

- Comparator: “Not Printed/Exported”

• If you only want to see the samples that have 

been measured during the last week, choose 

the following settings:

- Filter criterion: “Date range”

- Comparator: “equals”

- Value: “Last Week”

To delete filters

1. Tap <Filter> in the multiple sample view.

2. To delete a single filter, highlight the filter and 

tap <Delete>.

3. To delete all filters, tap <Delete All> and <OK>.

8.5 Viewing Statistics

Not available in the non storage mode.

Statistical numbers are always calculated according 

to the filter settings of the measured data in the data 

browser.

Statistical details will only be calculated for those 

quantities which are activated for the result output of 

the respective measuring method, see section 7.2.3.

Results from checks and/or scans are not included 

in any statistical analysis.

1. Tap <Menu> and select Data Memory > Statistic

to open the statistics overview.

A table of methods and their respective number 

of result output quantities is displayed.

2. Highlight a row and tap <Details>.
8 Handling the Measurement Data

XPAIB001EN-V 27

For each output quantity the following statistics 

are displayed:

8.6 Printing and Exporting Results 

and Other Data

IMPORTANT: In the non storage mode you can 

print or export your measured results only immediately after the measurement.

Your instrument supports three kinds of printouts:

- Simple continuous printouts using an 

RS-232 printer with paper roll

- Report printouts using an office printer

(USB or local network)

- Report printouts to PDF files

(USB storage device, FTP server)

Your instrument supports the export of data in the 

data formats:

- MS Excel (.xls) and

- ASCII text (.txt).

You can print and export:

- measured data

- check data

- adjustment data

- statistics

- audit trails

- etc.

To print data

1. Tap <Print or Export> and select Print Report 

(Paper/PDF File).

2. Tap <OK>.

3. To print data on paper using a printer:

a. Select the respective printer in the 

drop-down box “Target”.

b. Select the “Report” type.

c. Tap <OK>.

4. To print data to a PDF file:

a. Select “PDF Export” as target.

b. Select the “Report” type.

c. Select the “Storage Location”

 (USB storage device, FTP Server, or LIMS 

Bridge General Purpose Folder)

d. Define a “File name”.

e. Tap <OK>.

PDF files are password protected.

TIP: To create an empty line in your printed report, 

add the output quantity “Line break” from the group 

“System” to your result output list, and position it as 

desired, see section 7.2.3.

To export data

1. Tap <Print or Export> and select Export Data 

(Excel File/Text File).

2. Tap <OK>.

3. Use the drop-down box “File format” to select 

“Excel” or “Text”, define the “Storage Location”, 

and enter the “File name”, then tap <OK>.

The measuring results are exported according 

to your current filter settings, see section 8.4. 

For each method the data defined in the “Result 

Output” menu will be exported.

8.7 Deleting Results

Not available in the non storage mode or in the 

Advanced Data Integrity mode.

We recommend deleting your result data regularly 

after a successful data export or printout.

Measured samples that are still in the sample list 

cannot be deleted. Clear the sample list first.

To delete a single result

1. Tap <Menu> and select Data Memory > Delete 

Measured Data.

2. Highlight a row in the multiple sample view and 

tap <Details>.

3. Tap <Delete>.

To delete several results

1. Tap <Menu> and select Data Memory > Delete 

Measured Data.

2. Tap <Filter> to limit the number of results to be 

deleted, see section 8.4, and then tap <OK>.

3. Tap <Delete All> to delete the filtered data.

To delete all results

1. Tap <Menu> and select Data Memory > Delete 

Measured Data.

2. Tap <Delete All>.

No. of Values number of measurements

Minimum lowest value

Maximum highest value

Average arithmetic mean

StdDev standard deviation
8 Handling the Measurement Data

28 XPAIB001EN-V

8.8 Archiving Results

Only available in the Advanced Data Integrity mode.

We recommend archiving your result data regularly. 

Measured data that are still in the sample list cannot 

be archived. Clear the sample list first.

Your instrument supports archiving of data in the 

data format:

- password protected PDF files

To archive a single result

1. Tap <Menu> and select Data Memory > Archive 

Measured Data.

2. Highlight a row in the multiple sample view and 

tap <Details>.

3. Tap <Archive>.

4. Select the “Report” type.

5. Select the “Storage Location” (USB storage 

device, FTP Server, or LIMS Bridge General 

Purpose Folder)

6. Define a “File name”.

7. Tap <OK>

To archive several results

1. Tap <Menu> and select Data Memory > Archive 

Measured Data.

2. Tap <Filter> to limit the number of results to be 

archived, see section 8.4; and then tap <OK>.

3. Tap <Archive All> to archive the filtered data.

4. Select the “Report” type.

5. Select the “Storage Location” (USB storage 

device, FTP Server, or LIMS Bridge General 

Purpose Folder)

6. Define a “File name”.

7. Tap <OK>

To archive all results

1. Tap <Menu> and select Data Memory > Archive 

Measured Data.

2. Tap <Archive All>.

3. Select the “Report” type.

4. Select the “Storage Location” (USB storage 

device, FTP Server, or LIMS Bridge General 

Purpose Folder)

5. Define a “File name”.

6. Tap <OK>
9 Using Special Functions

XPAIB001EN-V 29

9 Using Special Functions

9.1 System Security

Not available for DMA 4200 M and DMA 4500 M 

Chemicals.

You can enable different system security settings to 

ensure data security and to protect your measuring 

system from unauthorized access.

9.1.1 Security Level

Depending on your needs, you can set different 

security levels: low or 21 CFR Part 11 compliant. 

The “Low” security level is set by default.

TIP: Please note that you need to set a customer 

password for service activities to fulfill the security 

standards of 21 CFR Part 11, see section 9.1.6.

TIP: When you select “21 CFR Part 11” security 

level, user-defined values that correspond to a 

tighter security standard will not be changed.

If any changes are applied to one of the standard 

security level settings, see table 2, the security level 

is switched to user-defined security level.

To view the security settings

1. Tap <Menu> and select Setup > System Security > Security Level.

2. To check your current settings, tap <Details>.

To set the security level

IMPORTANT: 

• Your current sample list will be reset by changing 

the security level.

• By activating “21 CFR Part 11”, increased security 

is activated automatically, see section 9.1.5.

1. Tap <Menu> and select Setup > System Security > Security Level.

2. Use the drop-down box to select a security level.

The user-defined security level is only available 

if the user has changed any default security 

settings.

3. If you want to compare your current settings 

and the settings that will be affected by changing the security level, tap <Details>.

The settings affected by changing the security 

level will be highlighted with red letters.

4. Tap <OK>.

9.1.2 Non Storage Mode

Only available for DMA 4100/4500/5000 M, DSA M, 

Lovis 2000 M/ME, and SVM

(provided that the instrument is not part of a PBA 

system or an Xsample heated system).

To reduce the efforts for instrument qualification in 

lab environments, your DMA 4100/4500/5000 M, 

DSA 5000 M, Lovis 2000 M/ME, or SVM offers a 

non storage mode which is compliant to the United 

States Pharmacopeia 1058 CAT-B.

In this mode, all measuring results and check results 

are not stored, and the adjustment data are not 

viewable. The results have to be either written down 

manually, exported, or printed directly after every 

single measurement, check, or adjustment.

The export of results can be automatized, see 

section 6.2.3.

Table 2: Comparison of security level settings

Security Level Low 21 CFR 

Part 11

Audit trail Off On

Audit trail backup reminder – Default:

1 days

Electronic Signature Off On

E-Sign requires password – On

if activated

Auto logoff Off On

Auto logoff time – Default:

60 min

Min. password length active Off On

Min. password length – 6 characters

Password expires Off On

Password expiry time – Default:

60 days

Increased security Off On

GxP compliant reports Off On
9 Using Special Functions

30 XPAIB001EN-V

Non storage mode features

- operation without data memory

- simplified system security

- reduced menu tree

For detailed information see the instruction 

manual of the respective instrument.

To activate/deactivate the non storage 

mode

1. Tap <Menu> and select Setup > System Security > Non Storage Mode.

2. Use the checkbox to activate/deactivate the 

non storage mode.

3. Tap <OK> and follow the instructions on the 

screen.

The instrument reboots.

9.1.3 Value Visibility

By default, the instrument displays current values 

during monitor mode, and measurements as well as 

the final values after measurements. If required, the 

display of the current values can be restricted.

To restrict the display of values

1. Tap <Menu> and select Setup > System Security > Value Visibility.

2. Use the drop-down box “Value Visibility” to 

define when values shall be displayed (always, 

during measurement, only when measurement 

is finished).

3. Activate the checkbox “Show Temperature 

Value(s)” to display the temperature of the 

measuring system separately in restricted 

visibility modes.

4. Tap <OK>.

9.1.4 Auto Logoff, Password Expiry, and 

Password Length

To set an auto logoff time

You can set the instrument to automatically log off 

the current user after a defined time of inactivity.

1. Tap <Menu> and select Setup > System Security > Logon Settings.

2. Use the checkbox to activate or deactivate the 

auto logoff function.

3. Set the auto logoff time to a time between 1 and 

60 min.

To set password expiry

You can define how long passwords are valid. The 

setting applies to all passwords. When a password 

expires, the corresponding user account will be 

deactivated.

For activating a user account and setting a password, see section 6.5.2.

1. Tap <Menu> and select Setup > System Security > Logon Settings.

2. Use the checkbox to activate the password 

expiry function.

3. Set the password expiry time to a time between 

1 and 365 days.

To set the password length

1. Tap <Menu> and select Setup > System Security > Logon Settings.

2. Use the checkbox to activate the password 

length function.

3. Set the password length to a length between 6 

and 30 characters.

IMPORTANT: The default users are not required to 

observe the minimal password length. For full 

system security, deactivate or delete the default 

users.

To set the number of failed logon attempts

You can define how many failed logon attempts are 

allowed before a user is automatically deactivated if 

an incorrect password is entered.

1. Tap <Menu> and select Setup > System Security > Logon Settings.

2. Use the checkbox to activate the function that 

automatically deactivates a user after failed 

login attempts.

NOTICE

• Perform a full system backup before you activate the non storage mode. Otherwise all measured data, check data, and adjustment data 

will be lost.

• By activating the non storage mode, the security level will be set to low. Desired security 

settings (e.g. Audit Trail or logon settings) have 

to be set again.
9 Using Special Functions

XPAIB001EN-V 31

3. Set the number of allowed failed attempts 

between 1 and 10.

To enforce a password complexity

By default, passwords can be defined without any 

rules. If required, a password complexity can be 

enforced and then future passwords must contain 

an uppercase character, a lowercase character, one 

number and one of the following special characters:

 . , - _ < > ? ! / & % # +

1. Tap <Menu> and select Setup > System Security > Logon Settings.

2. Use the checkbox “Complex password” to 

enforce a password complexity.

IMPORTANT: After activating the password complexity, the currently used passwords are still valid 

and the password complexity rule counts as soon as 

the password is changed.

9.1.5 Increased Security 

In addition to different security levels, see 

section 9.1.1, you can tighten your security settings 

by activating increased security settings, see table 3.

To activate or deactivate increased security

1. Tap <Menu> and select Setup > System Security > Increased Security.

2. If you want to view your current settings, tap 

<Details>.

3. Use the “Increased Security” checkbox to 

activate or deactivate increased security.

4. If you want to view the settings that will be 

affected by activating increased security, tap 

<Details>.

5. Tap <OK>.

9.1.6 Advanced Security

In addition to different security levels, see 

section 9.1.1 and section 9.1.5, you can further 

tighten your security settings by activating the Advanced Data Integrity mode, disabling data transfer 

from or to USB memory devices (e.g. measurement 

data export or backup of the instrument settings) 

and assigning a customer password for service procedures.

With the Advanced Data Integrity mode measured 

data, check/adjustment data, audit trail data, method 

settings and users cannot be deleted anymore. 

Instead the archive functionality is available, which 

exports the information before removing it from the 

instrument.

IMPORTANT: The “delete” term is still available for 

deleting custom user groups or when deleting user 

functions. Use the User Group Administration to 

disable the Delete User Functions functionality.

To activate/deactivate advanced security

1. Tap <Menu> and select Setup > System Security > Advanced Security.

2. Use the checkbox to activate or deactivate the 

“Advanced Data Integrity”.

3. Use the “Disable USB memory devices” checkbox to activate or deactivate the data transfer to 

or from USB memory devices.

4. Use the checkbox “Service logon requires 

customer password” to activate or deactivate a 

password for service technicians.

Table 3: Increased security settings

On Off

no endless data 

storage allowed

endless data storage 

allowed

only user-defined 

sample list mode 

allowed

all sample list types 

allowed

lock user account after 

3 failed logon attempts

user account not locked 

after failed logon attempts

auto logon not allowed auto logon allowed

user name must have 

at least 6 characters

user name may be shorter 

than 6 characters

user name must be 

entered instead of 

selected from list

user name can be 

selected from list

password must have 

at least 6 characters

passwords can have any 

length

last 5 passwords must 

not be used

same password can be 

re-used

only exported or printed 

data can be deleted

data need not be exported 

or printed to be able to 

delete them

NOTICE

If the increased security is activated, all user 

accounts that do not comply with the naming 

rules or password rules will be deactivated. The 

auto logon function will be deactivated if set.
9 Using Special Functions

32 XPAIB001EN-V

- If activated, the instrument prompts you to 

enter and confirm a password.

- To log on, service persons have to enter the 

general service password first followed by 

the customer password.

TIP: To fulfill 21 CFR Part 11 security standards, 

activate this setting as well as the security level 

“21 CFR Part 11”, see section 9.1.1.

5. Tap <OK>.

9.1.7 Audit Trail

Using the audit trail function, generates a log file that 

lists all operating steps which directly or indirectly 

lead to changes in measuring results. Additionally 

all changes which are relevant for data integrity, 

manipulation or access control are documented in a 

log file as well.

The following operations including the respective 

warnings, which appear in the diagnosis window, 

are documented in the audit trail:

• successful or rejected adjustments and passed 

or failed checks

• resetting of adjustments to factory adjustment

• exceeding of adjustment intervals and check 

intervals

• changes of method settings or quick settings

• changes in customer functions

• changes of user groups (creating, editing, 

deleting)

• changes of user accounts (creating, editing, 

activating, deactivating, deleting, changing a 

password)

• incorrect password use

• saving and restoring of parameter settings and 

configurations

• deletion of measured data (number of deleted 

measuring data and corresponding unique 

sample ID)

• changes in the instrument software, module 

firmware, and operating system

• changes in the setup of the measuring system 

(mounting/dismounting modules)

• activation/deactivation of the audit trail; 

export/deletion of audit trail entries

• changes to the instrument date and time

• user and LIMS Bridge logon/logoff

• measurements with results and settings

• changes in sample list entries

• change of method

• export/printout of measured data, check data, 

and adjustment data

• changes in VNC connection

If working under QM regulations like GLP/GMP or 

21 CFR part 11, we recommend that you set your 

security level to 21 CFR part 11 or a user-defined 

security level where audit trail is active. Export the 

audit trail data in regular intervals and store the data 

in a safe place.

To activate/deactivate audit trail

There are two ways to activate the audit trail 

function:

- You can set the security level to “21 CFR 

Part 11”, see section 9.1.1, and audit trail will 

be activated automatically.

- You can activate the audit trail within your 

user-defined security mode.

1. Tap <Menu> and select Setup > System Security > Audit Trail to open the “Audit Trail Settings” 

dialog.

2. Activate/deactivate the audit trail using the 

checkbox “Audit trail active”.

3. Activate/deactivate the “Backup Reminder”, set 

the time span and tap <OK>.

To view and export the audit trail

The audit trail list can store up to 1999 entries. Make 

sure to regularly export, archive or delete the audit 

trail data.

1. Tap <Menu> and select Data Memory > Audit 

Trail to open the audit trail list.

2. Highlight a list item and tap <Details> to see 

more detailed information, and to enter a 

comment.

3. To export the data as an MS Excel or text file, 

tap <Print or Export>, and follow the instructions 

on the screen.

TIP: Additionally, you can print the audit trail data, 

see section 8.6.

To delete the audit trail entries

Not available in the Advanced Data Integrity mode.

1. Tap <Menu> and select Data Memory > Delete 

Audit Trail.

2. Tap <OK>.

All audit trail entries that have already been 

exported are deleted.

For data safety reasons, it is not possible to 

delete audit trail entries that have not been 

exported before.
9 Using Special Functions

XPAIB001EN-V 33

To archive audit trail entries

If the advanced data integrity is activated, you have 

to archive the audit trail data in order to remove 

audit trail data from the audit trail data base permanently.

1. Tap <Menu> and select Data Memory > Audit 

Trail.

2. Tap <Archive> and follow the instructions on 

the screen.

Verifying the integrity of audit trail exports

Audit trail data exports are protected by an MD5 

checksum file, which is exported together with the 

data file to guarantee full traceability.

After successful export of the data file and the corresponding MD5 file, a new audit trail entry including 

the MD5 checksum (hash) is generated. This checksum can be compared with the checksum of the 

exported file at any time to confirm that the exported 

file has not been manipulated.

TIP: The Audit Trail entry for an export is written 

after a successful export. Therefore, the current 

MD5 checksum can be found only in the data 

memory of the instrument. The checksums in the 

exported data file are checksums from previous 

Audit Trail exports.

To generate an MD5 checksum

Any MD5 checksum program can be used.

Example: Use the program “md5summer.exe”, 

which can be downloaded freely from 

www.md5summer.org/download.html.

1. On your PC, start “md5summer.exe”.

2. When asked “please select the root folder”, 

select the directory where the log files (the 

.md5 file and .xls or .txt file) are saved, and 

click <Verify sums>.

3. In the following dialog, select the .md5 file that 

you want to check, and click <Open>.

The check status and result are displayed.

If the checksum (hash) is the same as in the 

corresponding master instrument’s audit trail 

entry, the export file has not been manipulated.

4. Quit the program by clicking <Close>.

9.1.8 Electronic Signature

Not available in the non storage mode.

Electronic signatures can be classified as ordinary 

manual signatures helping to verify the authenticity 

of electronic data in regulated process environments.

Roles for the electronic signature

Depending on importance or impact, different signing roles can be assigned to a user. According to 

common regulations, you can choose between three 

different roles: submitter, reviewer, or approver.

Once the electronic signature function has been 

activated, a sample or a check can be signed as 

positive or negative by the submitter, followed by the 

reviewer and finally by the approver. If required, this 

three role signing can be reduced to a two role 

signing mode including only a submitter and an 

approver.

Signing states

With the electronic signature activated, three boxes 

appear in the first column of the data table in the 

multiple sample or check view next to the error state 

icon. The boxes illustrate the signing states of submitter (bottom box), reviewer (middle box), and 

approver (top box):

- grey box: not signed yet

- green box: signed as positive

- red box: signed as negative

Substitute signing

If a user of a higher level signs first, the signing 

states of the lower levels are set according to the 

evaluation of this higher level user.

Example: If a sample is signed as positive by the 

approver prior to a submitter or reviewer, the signing 

states of submitter and reviewer are also set as 

positive, consequently.

To enforce a two-man rule (or “three-man rule”), this 

substitute signing by a higher level user in place of 

the lower level user can be disabled.

TIP: If the substitute signing is disabled, a submitter 

has to perform the measurements and checks. If a 

reviewer or approver performs a measurement or a 

check, it can be finished, but it can not be signed.
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34 XPAIB001EN-V

To set the electronic signature

1. Tap <Menu> and select Menu > Setup > 

System Security > Electronic Signature.

2. Use the “Electronic signature” checkbox to 

activate or deactivate the electronic signature.

3. If a password is required during the signing 

process, also activate the checkbox “Electronic 

Signature requires Password” (for setting a 

password, see section 6.5.2).

4. Use the drop-down box “Electronic Signature 

Levels” to select the number of required signing 

roles.

The instrument will reboot if this setting is activated.

5. To allow the substitute signing by a higher level 

user for measurements of lower level users, 

also activate the checkbox “Allow substitute 

signing”.

6. Tap <OK>.

To assign the role and name for the 

electronic signature

1. Tap <Menu> and select Setup > User Management > User Administration.

2. Highlight the user to whom an electronic signature role shall be assigned.

3. Tap <Edit>.

4. Use the “Role for electronic signature” dropdown box to specify the role for electronic 

signature.

5. Enter a name to specify the user who executes 

the electronic signature if needed.

6. Tap <OK>.

To execute the electronic signature for a 

sample or a check

Only the user who carried out the measurement is 

allowed to sign the corresponding sample or check 

as the submitter.

IMPORTANT: Once you have executed an electronic signature, you can no longer change the signing state of the corresponding sample or check.

1. Tap <Menu> and select Data Memory > Measured Data or Data Memory > Check Data

respectively.

2. Highlight the sample/check that shall be signed.

3. Change to the single sample/check view by 

tapping <Details>.

4. Tap the corresponding signing role button.

5. If needed, add a comment using the input field.

6. Enter your password if required.

7. Assess the sample/check by tapping 

<Sign negative> or <Sign positive>.

8. If you want to print or export your results including signing state and respective comments, tap 

<Print or Export>.

9.2 Functions – Constants, Formulas, 

Polynomials, Tables

Measurement mode functions are only available for 

DMA M and DSA M

With user functions and measurement mode functions, you can automatically calculate quantities of 

your interest from the output values of your instrument. For the calculated quantities, you have the 

same options for display, printout and export as for 

standard measurement results.

Example:

- Convert your results into a unit that is not 

supported in the standard instrument configuration.

There are seven types of functions: constants, formulas, linear functions, polynomials with one input 

value (1D), polynomials with two input values (2D), 

user tables, and measurement mode functions.

You can program up to 150 functions.

Cascading user functions

You can freely use the output value of one user 

function as the input variable for another user 

function, independent of the types of user functions 

involved. The instrument software automatically 

checks for circularity of the formula system.

Displaying user functions in output fields

To select an output quantity from the group “User 

Functions” for the display, see section 7.2.2.

Output fields displaying custom functions show the 

user symbol in the upper right corner of the 

output field. A maximum of 20 characters of the user 

function’s name can be displayed.
9 Using Special Functions

XPAIB001EN-V 35

To program or edit a constant

The “Constant” user function is used to integrate a 

user-defined value into the result output.

The constant can describe every quantity needed 

and does not need to be directly measured with your 

measuring system. The constant can also be used 

in other user functions or changed if needed.

The constant has to be activated in the method settings of the desired methods. Then a value for the 

constant can be set in the method settings of the 

respective methods or in the sample settings via the 

quick settings function.

1. Tap <Menu> and select Setup > Expert Settings 

> User Function Management to open the user 

functions list.

2. Tap <New> to program a new constant, or highlight a list item and tap <Edit> to edit a constant.

The “Edit Function” wizard opens.

3. Perform the following settings:

- Enter a name for the constant (up to 50 characters long).

- Use the drop-down box “Function Type” to 

select “Constant”.

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to use.

- Use the drop-down box “Unit” to select the 

output unit.

4. Tap <Next>.

- Enter a comment to describe this user function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

The comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your user function.

5. Tap <OK>.

A message is displayed to inform you in which 

menu you can set the value for the constant, 

and in which menu you can activate the user 

function.

6. To activate the constant in the desired methods, 

tap <Menu> and select Methods > Method 

Settings > method name > Activate Modules / 

Constants.

7. Highlight your constant user function, enable 

the checkbox, and tap <OK>.

The constant is automatically added to the 

quick settings parameters.

8. To enter a value for the constant, use the quick 

settings function in the sample list or the menu 

“Formula Parameters” in the method settings.

To program or edit a formula

1. Tap <Menu> and select Setup > Expert Settings 

> User Functions Management to open the user 

functions list.

2. Tap <New> to program a new formula, or highlight a list item and tap <Edit> to edit a formula.

The “Edit Function” wizard opens. Perform the 

following settings:

- Enter a name for the formula (up to 50 characters long).

- Use the drop-down box “Function Type” to 

select “Formula”.

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to 

calculate.

- Use the drop-down box “Unit” to select the 

output unit.

3. Tap <Next>.

- Enter a comment to describe this user function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

The comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your user function.

4. Tap <Next>.

- Enter a “Name” for the first variable, and 

define the input quantity.

- Do the same for further input quantities if 

required.

5. Tap <Next>.

6. Enter your formula and tap <OK>.

The following formula elements are available:

- parentheses: ()

- operators: + – / * ^

- functions: log(), ln(), sqrt(), sin(), cos(), tan(), 

asin(), acos(), atan()

- constants

To program or edit a linear function

1. Tap <Menu> and select Setup > Expert Settings 

> User Function Management to open the user 

functions list.

2. Tap <New> to program a new linear function, or 

highlight an existing linear function and tap 

<Edit> to open the “Edit Function” wizard.

3. Perform the following settings:

- Enter a name for the linear function (up to 50 

characters long).

- Use the drop-down box “Function Type” to 

select “Linear Function”.
9 Using Special Functions

36 XPAIB001EN-V

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to 

calculate.

- Use the drop-down box “Unit” to select the 

output unit.

4. Tap <Next>.

- Enter a comment to describe this user function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

The comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your user function.

5. Tap <Next>.

6. Define the input quantity and tap <Next>.

7. Enter “Offset” and “Factor” for your linear function, and tap <OK>.

To program or edit a polynomial

(one- or two-dimensional)

The general formula for a one-dimensional polynomial is:

f(x) = Coeff.0 + Coeff.1 * x + Coeff.2 * x2 + 

Coeff.3 * x3 + Coeff.4 * x4 + Coeff.5 * x5 + 

Coeff.6 * x6

The general formula for a two-dimensional polynomial is:

f(x,y) = Coeff.00 + Coeff.01 * y + Coeff.02 * y2 + 

Coeff.03 * y3 + Coeff.10 * x + Coeff.11 * x * y + 

Coeff.12 * x * y2 + Coeff.20 * x2 + 

Coeff.21 * x2 * y + Coeff.30 * x3

1. Tap <Menu> and select Setup > Expert Settings 

> User Function Management to open the user 

functions list.

2. Tap <New> to program a new polynomial, or 

highlight an existing polynomial and tap <Edit> 

to open the “Edit Function” wizard.

3. Perform the following settings:

- Enter a name for the polynomial (up to 50 

characters long).

- Use the drop-down box “Function Type” to 

select the polynomial type.

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to 

calculate.

- Use the drop-down box “Unit” to select the 

output unit.

4. Tap <Next>.

- Enter a comment to describe this user function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

The comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your user function.

5. Tap <Next>.

6. Define the input quantity/quantities and tap 

<Next>.

7. Enter the polynomial coefficients.

If you do not enter a value for a coefficient, the 

coefficient will be set to zero.

8. Tap <OK>.

To program or edit a user table

A literature table or individual experimental data of 

e.g. the density of a binary mixture at different concentrations can be programmed into a user table. 

Up to 1000 data pairs can be entered. You can also 

use every input quantity available to build up a user 

table.

TIP: The larger the number of data pairs, and the 

higher the accuracy of the data pairs, the higher the 

accuracy of the results that you can obtain with your 

user table.

TIP: The instrument will interpolate, but not extrapolate. This means, that the data pairs that you enter 

into the instrument will have to cover the whole 

range of values that you want to measure.

You can enter the data pairs manually, or import 

data from a USB storage device or an FTP server. 

The data files must fulfill the following requirements:

- File extension: .csv

- Content: only data pairs;

data separator: semicolon;

decimal mark: decimal point;

no thousands separators or blanks

- Location: root directory of the USB storage 

device or FTP server

1. Tap <Menu> and select Setup > Expert Settings 

> User Function Management to open the user 

functions list.

2. Tap <New> to program a new user table, or 

highlight an existing user table and tap <Edit> 

to open the “Edit Function” wizard.

3. Perform the following settings:

x selected input quantity

f(x) calculated output quantity

x selected first input quantity

y selected second input quantity

f(x,y) calculated output quantity
9 Using Special Functions

XPAIB001EN-V 37

- Enter a name for the user table (up to 50 

characters long).

- Use the drop-down box “Function Type” to 

select “Table”.

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to 

calculate.

- Use the drop-down box “Unit” to select the 

output unit.

4. Tap <Next>. 

- Enter a comment to describe this user function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

This comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your user function.

5. Tap <Next>.

6. Define the input quantity and tap <Next>.

7. Enter the values of the table and tap <OK>, or 

import the data.

8. To import data, tap <Import>, select the storage 

location and file, and tap <OK>.

To program or edit a measurement mode 

function

With a measurement mode function you can include 

the results of sub-measurements (i.e. the single 

determinations) in the calculation of a formula.

After definition, the measurement mode function 

has to be activated in the method settings of the 

desired methods.

If the calculated value is out of the limited range 

after a measurement, you will be warned with a 

yellow warning sign in the quick access area and a 

message in the “Message List” window. Include the 

output quantity “Sample Error State” in the result 

output in order to report the status with the measurement data.

IMPORTANT: When using Temperature Table 

Scan with Repeated Mode, measurement mode 

functions might not work with DSA M, SDA M and 

DMA 4100/4500/5000 M instruments.

1. Tap <Menu> and select Setup > Expert Settings 

> Measurement Mode Functions to open the 

functions list.

2. Tap <New> to program a new function, or highlight an existing function and tap <Edit> to open 

the “Edit Function” wizard.

3. Perform the following settings:

- Enter a name for the function (up to 50 characters long).

- Use the drop-down box “Physical Quantity” 

to select the type of quantity you want to 

calculate.

- Use the drop-down box “Unit” to select the 

output unit.

4. Tap <Next>.

- Enter a comment to describe this function.

- Activate/deactivate the checkbox “Protect 

function against changes by other users”.

The comment will not be printed, exported, or 

displayed anywhere, but is only an internal 

description of your function.

5. Tap <Next>.

6. For all variables that you require, enter a “Name” 

and define the input quantity.

7. Tap <Next>.

8. Enter the formula of the function.

The following formula elements are available:

- parentheses: ()

- operators: + – / * ^

- functions: log(), ln(), sqrt(), sin(), cos(), tan(), 

asin(), acos(), atan()

- constants

Use the previously defined variable names for 

the input quantities, and for the reference to a 

sub-measurement, append its sequence number in brackets, e.g. Input1[1].

9. Tap <Next>.

- Use the drop-down box “Select a target value” 

to select whether the measurement mode 

function shall be compared to a reference 

value.

- In case you select “Fixed Value”, enter the 

target value and the limit for the range.

- In case you select “Measured Value”, select 

the input quantity and enter the limit and the 

sequence number of the sub-measurement.

10. Tap <OK>.

To verify a user function

You can directly check the output of your user function when you have finished the programming: use 

the calculator, see section 9.3, or the group calculator, see section 9.4.
9 Using Special Functions

38 XPAIB001EN-V

To print or export all user functions

1. Tap <Menu> and select Setup > Expert Settings 

> User Function Management to open the user 

functions list.

2. To perform a printout on paper or to a PDF file, 

or to export the data as an MS Excel or text file, 

tap <Print or Export> and follow the instructions 

on the screen.

To delete a user function

1. Tap <Menu> and select Setup > Expert Settings 

> Delete User Function to open the user functions list.

2. Highlight a list item and tap <Delete>.

TIP: User functions that are used to define limits in 

methods, cannot be deleted.

TIP: For Advanced Data Integrity, use the User 

Group Administration to revoke the access right for 

deleting user functions.

9.3 Calculator

With the calculator you can simulate any factory 

predefined function or any of your own user functions. You can enter an input value and check which 

output value the function will generate. You can also 

generate a graph within a defined range for the 

selected function.

Example:

You have programmed a user function and 

want to verify that it works properly.

To perform a calculation

1. Tap <Menu> and select Setup > Expert Settings 

> Calculator to open the calculator.

2. Use the drop-down boxes to select the “Function” and the output “Unit”, and tap <OK>. 

3. Select “Manual Value Input (Calculator)” and 

tap <OK>.

4. Enter the “Value” for the input parameter(s) and 

tap <Next>.

5. Read out the result of the function.

6. To perform a printout on paper or to a PDF file, 

or to export the data as an MS Excel or text file, 

tap <Print or Export> and follow the instructions 

on the screen.

7. To calculate further results with other values, 

tap <Previous> and repeat steps 4 and 5.

8. To exit the calculator, tap <OK>.

To generate a graph

1. Tap <Menu> and select Setup > Expert Settings 

> Calculator to open the calculator.

2. Use the drop-down boxes to select the “Function” and the output “Unit”, and tap <OK>.

3. Select “Data diagram” and tap <OK>.

4. Activate the checkbox in the column “Select” for 

the variable quantity (in case more than two 

quantities are available).

5. Enter a “Value” for the constant input parameter 

that has not been activated in column “Select”, 

and tap <Next>.

6. Define the range for the x axis (variable input 

quantity) by entering the first value and the last 

value for the variable quantity.

The graph is displayed and can be printed out 

or exported by tapping <Print or Export>.

Graphs cannot be printed by RS-232 printers 

with paper roll.

7. Tap on the graph to activate the zoom function.

- Use the magnifiers below the graph to zoom 

in and out.

- Use the arrows to move from one data point 

to the previous or next one.

- Use the data point bar to scroll within the 

graph.

- To close the zoom function, tap <X> in the 

upper right corner.

8. To calculate further results with other values, 

tap <Previous> twice and repeat steps 4 to 6.

9. To exit the calculator, tap <OK>.
9 Using Special Functions

XPAIB001EN-V 39

9.4 Group Calculator

With the group calculator, you can simulate all calculations belonging to a certain group in one step. 

Enter the corresponding input values to get all output values belonging to the group.

To perform a calculation

1. Tap <Menu> and select Setup > Expert Settings 

> Group Calculator.

2. Use the drop-down box “Group”, select the type 

and tap <Next>.

3. Enter the “Values” for the Input Quantities and 

tap <Next>.

4. Read out the calculated results.

5. To perform a printout on paper or to a PDF file, 

or to export the data as an MS Excel or text file, 

tap <Print or Export> and follow the instructions 

on the screen.

6. To calculate further results with other values, 

tap <Previous> and repeat steps 3 and 4.

7. To exit the calculator, tap <OK>.
10 Service Utilities

40 XPAIB001EN-V

10 Service Utilities

This chapter informs about doing a backup/restore 

of your instrument settings, performing a full system 

backup/restore, an instrument software or module 

firmware upgrade, getting details about the system, 

viewing the live raw data, and resetting your instrument to factory settings.

10.1 Making a Backup of the 

Instrument Settings

You can use this utility for:

- Saving the current instrument status including all method settings and your favorites list 

for safety reasons / for the case that someone changes the settings accidentally.

- Saving the current settings before you perform an instrument software update.

- Copying the instrument settings to other 

M series instruments of the same instrument 

type.

A backup file contains the following instrument 

settings and information:

- Global Settings including: measuring system 

settings, control panel settings (except date 

and time, time server settings, advanced 

camera settings), system security settings, 

printout settings, data browser settings, 

expert settings (check management and 

data memory settings), filters in data 

memory

- Method settings

- User functions

- Users

- Adjustments (SVM only: includes calibration 

corrections)

To make a backup of instrument settings

1. Tap <Menu> and select Service > Backup 

Instrument Settings.

2. Select the content of your backup file in the 

column “Value” and tap <Next>.

3. Select the data storage location and enter a 

“File name”, or accept the automatic file name.

4. Tap <OK>.

5. Tap <Yes> to create your backup file.

The backup file is stored into the root directory 

of your USB storage device or FTP server.

10.2 Restoring the Instrument Settings

With software version 1.70 and higher you can 

restore any backup file made with version 1.60 or 

higher.

1. Tap <Menu> and select Service > Restore 

Instrument Settings.

2. Select the location of your backup file (USB 

storage device or FTP server) and the “File 

name” using the two drop-down boxes.

The backup file must be stored in the root 

directory.

3. Tap <Detail> for information on the selected 

backup file.

4. Tap <Next>.

5. Select the settings to be restored to your instrument in the column “Value”, and follow the 

instructions on the screen.

6. Tap <OK> to restore the settings.

10.3 Full System Backup and Restore

Not available for SVM.

From software version 2.40, the software for 

M series instruments enables a backup of the entire 

measuring system. A full system backup file can be 

used to restore a measuring system to the state of 

the backup.

IMPORTANT: A full system backup can be restored 

only to instruments of the same type.

• For example: A backup file of an instrument with a 

10.4" touch screen can only be restored to instruments with the same touch screen size, but not to 

instruments with a smaller touch screen.

If you restore the full system, the entire file is restored to an instrument or system. In contrast, when 

you restore the instrument settings, the content can 

be selected from the available instrument settings 

backup file (e.g. only one of the stored methods).

NOTICE

• For instruments with software version 1.60 

installed, it is not possible to restore backups 

made with older software versions.

• When restoring the instrument settings, make 

sure that the backup file corresponds with the 

instrument type.
10 Service Utilities

XPAIB001EN-V 41

The data can be stored on a USB storage device. At 

least 300 MB free memory are required. Due to the 

large amount of data, transfer to an FTP server is 

not possible.

IMPORTANT: The backup and restore from USB 

might take 15 to 60 minutes each.

10.3.1 Performing a Full System Backup

A full system backup file includes the software and 

firmware versions of all instruments, all settings, 

adjustments, checks, measurement data, and audit 

trail entries (if activated).

Conditions for a successful full system 

backup

• The serial numbers of the master instrument 

and of each measuring module of the system 

have been set correctly.

• The software/firmware versions of the master 

instrument and of each measuring module of 

the system have been set correctly.

• The entire system works correctly and is fully 

functional.

TIP: A full system backup should always be generated after a system has been installed.

In case that one of the above conditions is not fulfilled, no Full System Backup will be performed. The 

master instrument will show the corresponding error 

message.

To perform a full system backup

1. Connect a USB storage device to a USB socket 

of your instrument.

2. Tap <Menu> and select Service > Full System 

Backup.

3. Activate or deactivate “Device-independent 

backup”.

TIP: “Device-independent backup” generates a file 

that can be transferred to another measuring system 

consisting of the same measuring modules, but with 

different serial numbers. If not activated, the backup 

file can only be restored to exactly the same measuring system from which the backup file has been 

generated.

4. Choose the USB storage device.

5. Tap <OK>.

The instrument will display a message and 

reboot if you confirm.

TIP: The backup package is a folder with an automatically generated name (containing the instrument name, serial no., date and time). It is stored in 

an automatically created folder named “BackupArchives”.

10.3.2 Performing a Full System Restore

TIP: A full system restore will not restore the network settings. Therefore, check that the network 

settings are according to your requirements after a 

full system restore.

Conditions for a successful full system 

restore

• Existing full system backup for the measuring 

system

• The module configuration of the measuring 

system has to be the same as that of the 

system for which the backup has been done.

IMPORTANT: For some instruments, also the adjustment data and settings are restored to the state 

of the full system backup. Perform a backup of the 

instrument settings before a full system restore if the 

current instrument settings and adjustment data 

shall be applied afterwards, see section 10.1 and 

section 10.2.

To perform a full system restore

1. Connect a USB storage device to a USB socket 

of your instrument.

2. Tap <Menu> and select Service > Full System 

Restore.

3. Activate or deactivate “Force module firmware 

restore”.

TIP: If activated, the module firmware is restored for 

all modules, even if adjustment data or instrument 

settings cannot be restored.

4. Select the storage location and folder on your 

USB storage device.

IMPORTANT: If you use a USB storage device, the 

folder with the backup package must be located in a 

folder named “BackupArchives”. This folder is automatically created when doing a Full System Backup. 

If the folder “BackupArchives” contains more than 

one backup package folder, you can select the one 

to be used. Otherwise, the most recent package will 

be used for restoring the system.

5. Tap <OK>.

6. The instrument will display a message and 

reboot if you confirm.
10 Service Utilities

42 XPAIB001EN-V

10.4 Updating the Software

Perform a system update to set up the instrument 

with the new features of the latest instrument software version including the module firmware.

TIP: You can download the latest instruction manual 

for your instrument from the respective product page 

on www.anton-paar.com.

TIP: Before you start the system update, export or 

print relevant measurement data, see section 8.6, 

and create a backup file of the instrument settings, 

see section 10.1.

To update the software

1. Load the latest software package into the root 

directory of your USB storage device or FTP 

server.

2. Connect a USB storage device to a USB socket 

of your instrument, or connect the instrument to 

the FTP server.

3. Tap <Menu> and select Service > Update > 

System Update.

4. Select the storage location (USB storage device 

or FTP server) and the “File name” of the new 

software package.

5. Tap <OK>.

6. Follow the instructions on the screen.

7. Restore the instrument settings, see 

section 10.2.

To update the module firmware

TIP: A message is shown if the firmware installed on 

one of your modules is too old. If the auto logon for 

a user with administrator rights is activated, the firmware update of the module can be started. Otherwise, the administrator must log on, and then start 

the firmware update (menu Service > Update > 

Module Firmware Update).

1. Load the latest firmware into the root directory 

of your USB storage device or FTP server.

2. Connect the USB storage device to a USB 

socket of your instrument, or connect the 

instrument to the FTP server.

3. Tap <Menu> and select Service > Update > 

Module Firmware Update.

4. Select the storage location and file name of the 

new firmware, or select “Internal” and tap 

<Update>.

If you select “Internal”, the instrument automatically checks the system. In case any modules 

run an older firmware version, the instrument will 

update it to the version supported by the user 

interface software. No USB storage device or 

FTP server connection is required in this case.

5. Follow the instructions on the screen.

To install a language pack

To receive a language pack, contact your 

Anton Paar representative.

1. Load the desired language pack into the root 

directory of your USB storage device or FTP 

server.

2. Connect the USB storage device to a USB 

socket of your instrument, or connect the 

instrument to the FTP server.

3. Tap <Menu> and select Service > Update > 

Install Language Pack.

4. Select the storage location and file name of the 

language pack, tap <OK> and follow the instructions on the screen.

10.5 Viewing the System Information

In this menu you find information on the configuration of the hardware, software and firmware including, if connected, Xsample filling equipment and 

external measuring modules. The instrument type, 

serial number, and software/firmware versions are 

shown in a table.

In this menu, you can also save an instrument log 

file to a USB storage device or an FTP server. The 

log file contains the last operating steps and may 

help during trouble shooting.

To view the hardware and 

software/firmware configuration

1. Tap <Menu> and select Service > System Information to open the configuration overview table.

2. Use the vertical scroll bar to scroll through the 

table.

NOTICE

• Before updating the software, contact your 

Anton Paar representative, as an update can 

possibly affect settings concerning data transfer and interfaces.

• To update the system, you need administrator 

rights with activated auto logon function, see 

section 6.5.2, or the administrator must log on 

and perform the update. It is not possible to 

downdate the system to an older version.
10 Service Utilities

XPAIB001EN-V 43

To save the instrument log file

1. Connect a USB storage device to a USB socket 

of your instrument, or connect the instrument to 

the FTP server.

2. Tap <Menu> and select Service > System Information to open the configuration overview table.

3. Tap <Save Logfile> and select the storage 

location.

4. Accept the automatically generated file name or 

enter a new one, and tap <OK>.

The instrument log file is now saved to the root 

directory.

To change the log file configuration

In special cases your Anton Paar representative will 

ask you to change the configuration of your log file 

in order to get more specific information about your 

instrument.

1. Connect a USB storage device with the special 

configuration file delivered by your Anton Paar 

representative to a USB socket of your instrument.

2. Tap <Menu> and select Service > Update > 

Logging Configuration.

3. Tap <OK>.

4. Save the instrument log file.

10.6 Exporting Instrument Data

You can export the measured data, last adjustments, and system information in the form of an 

Excel workbook.

1. Tap <Menu> and select Service > Export 

Instrument Data.

2. Select the storage location.

3. Accept the automatically generated file name or 

enter a new one, and tap <OK>.

10.7 Creating an IQ/OQ Report

Print or export an IQ/OQ report that lists:

- Software version of the system and serial 

numbers of the instruments

(only in the PDF version)

- Currently active user accounts

- Following measurement and data settings if 

any changes have been made compared to 

the factory default settings:

- Settings in the sample list menu

- Global device settings, e.g. air pump 

settings

- Data browser settings

- Method settings, new and deleted methods

- User functions, measurement mode 

functions

1. Tap <Menu> and select Service > IQ/OQ Report.

2. To perform a printout on paper or to a PDF file, 

or to export the data as an MS Excel or text file, 

follow the instructions on the screen.

TIP: Fit the content of the exported Excel worksheet 

to one page before printing the sheet.

10.8 Reset to Factory Settings

For SVM, this function is accessible only to service 

staff.

From software version 2.80, the software for 

M series instruments features a reset to factory 

settings. Thereby the instrument is restored to the 

original system settings, and all data and individual 

settings are erased.

1. Tap <Menu> and select Service > Reset To 

Factory Settings.

2. Confirm the displayed message.

The instrument reboots.

IMPORTANT: Regional settings and network 

settings will not be reset to factory settings.

10.9 Viewing, Printing, or Exporting 

Live Raw Data

If the monitor mode is active, you get a live view of 

sensor signals including raw data in this menu. You 

can export or print the live raw data.

After a measurement is finished, the live raw data 

and the quantities on the main screen are frozen. To 

unfreeze the values, tap .

For a list of the available instrument specific live raw 

data, see the manual of the instrument.

To view live raw data

1. Tap <Menu> and select Service > Live Raw 

Data.

2. Select the live raw data you are interested in.
10 Service Utilities

44 XPAIB001EN-V

To print or export live raw data

1. Tap <Menu>, select Service > Live Raw Data, 

and choose one of the groups of live raw data 

quantities.

2. To perform a printout on paper or to a PDF file, 

tap <Print or Export> and follow the instructions 

on the screen.

Calculations

You can view a list of the calculations of the currently available output quantities.

DCB – Air Pump

DCB - Air Pressure

DCB – Environment

10.10 Unlocking the Service Functions

Service and repair activities may only be performed 

by Anton Paar service technicians or other authorized representatives of Anton Paar. Software functions concerning the service activities are not 

accessible to end users of Anton Paar instruments. 

If service or repair activities are not performed by 

Anton Paar service technicians or other authorized 

representatives of Anton Paar, Anton Paar cannot 

warrant the functionality or correctness of its instruments.

To unlock the service functions 

1. Contact your local Anton Paar representative. 

They will create an unlock password for you.

2. Tap <Menu> and select Setup > System Security > Unlock Service.

3. Enter the unlock password.

4. Define a service password.

5. Confirm the service password.

6. Tap <OK>.

To use the service functions

1. Tap on the user indicator on the right side of the 

header of the main screen to open the “Logon” 

dialog.

2. Select the user “Service”.

3. Enter the customer-defined service password.

4. Tap <OK>.

Air Pump State status of the air pump

(0 or 1)

Air Pressure currently measured air 

pressure [hPa]

Air Pressure Condition current status of the 

measurement

Air Pressure State status of the air pressure 

measurement

Air Pressure Substate detailed information 

about the status of the air 

pressure measurement

Heatsink temperature temperature of the heat 

sink

NTC temperature temperature measured 

within the instrument

Instrument internal 

temperature

temperature measured 

within the instrument

NOTICE

Please be aware that unlocking the service 

functions will render void the warranty of your 

instrument!
11 Communication / Data Transfer

XPAIB001EN-V 45

11 Communication / Data Transfer

11.1 Connecting the Instrument to an 

External PC via Ethernet

You can transfer the system information from your 

instrument to any PC on your local network via 

ethernet.

1. Set up a network connection for the instrument 

as described in section 6.1.6.

2. Open an internet browser on a PC that is connected to your local network.

3. Enter the IP address of your instrument in the 

address field of the browser, and press the 

< key.

Now the system information of your instrument 

is displayed together with a download link for 

the PDF file of the instruction manual.

11.2 Connecting the Instrument to an 

External PC via RS-232

If you want to connect the instrument to a PC, there 

are two possibilities. Find the required parts in the 

table below:

To connect the cable

If your PC does not feature an RS-232 connector, it 

is also possible to connect to a USB socket by using 

a USB/RS-232 converter.

11.3 Operating the Instrument via 

Remote Control

You can operate the instrument using commands 

for the serial interface RS-232.

IMPORTANT: If you have defined an RS-232 printer, ensure that you do not print anything (manually 

or automatically) while using the RS-232 interface 

for data transfer to a PC. Otherwise, there will be a 

conflict with the RS-232 printer, and both the printout and the data transfer will fail.

Required RS-232 settings

- Baud rate: 9600

- Data bits: 8

- Stop bits: 1

- Parity: none

- Handshaking: none

Output format

- Language: always English

- Decimal separator: . (dot)

- Column separator: ; (semicolon)

- Line end: [CR]

RS-232 interface commands

Commands can be written with or without blanks 

between the words, for example both “getdata” and 

“get data” are valid commands.

The encoding is according to the 8-bit ANSI code 

page 850. This means that strings with special 

characters can only be converted with a loss of 

information. A “?” (question mark) will be used for 

characters which cannot be encoded.

IMPORTANT: To ensure a correct communication, 

note the following:

• After each command, the master instrument’s 

response has to be waited for. Reaction times may 

vary, e.g. the response time for the command 

“getdata” depends on the number of measurement data in the data memory.

• Only one command may be sent per second, 

otherwise the output data might get shifted.

• After changing the position of methods, e.g. due to 

hiding, deleting, or creating new methods, the 

“method_number” changes.

• In case of multiple measurements, a result is 

provided via RS-232 for each sub measurement.

Possibility 1 Possibility 2

• RS-232 connection 

cable, 3 m,

mat. no. 70429

• Gender changer,

mat. no. 302592

• RS-232 cable, 1.5 m, 

crossed

mat. no. 12455

Possibility 1 Possibility 2

COM connector

at the rear of the master instrument

Gender changer RS-232 cable, crossed

RS-232 connection 

cable

RS-232 connector of PC
11 Communication / Data Transfer

46 XPAIB001EN-V

The following interface commands are available for controlling the instrument:

start

or

Creates a new sample in the sample list and starts a 

measurement with the active method.

start method_number 

or

Creates a new sample in the sample list and starts a 

measurement with the given method number.

start method_number magazine_position If an Xsample sample filling module is active and the 

sample list is in the user-defined mode, the magazine 

position is evaluated and set for the sample.

abort Aborts the measurement.

getdatahead Gets meta data of the last measured sample. The meta 

data include the names of the output quantities of the 

last measured sample. The output quantities depend on 

the method and are set in the “Result Output” settings.

getdataunit Gets unit data of the output quantities of the last measured sample. For each output quantity, the unit is 

returned.

getdata Returns the result values of the last measurement only 

once.

continousmeasurementstart Switches to the monitor mode.

getdatawithsubs Returns all sub measurement values for measurement 

modes “TS, TTS, RM, MF or MM”. The average value 

will not be returned.

finished Returns the status of the measurement.

getrawdataa

a DMA M, DSA M, SDA M only, not applicable for Lovis 2000 M/ME or other instruments

Returns the current raw data values. The unique sample 

ID is “NaN” if no sample has been measured yet.

getmethodname Returns the name and number of the method.

getid Returns the serial number, instrument type, software 

version, and protocol version.

set temperature xx.xxxb

b DMA M, DSA M only, not applicable for Lovis 2000 M/ME or other instruments

Sets the set temperature of the current method to the 

given value (xx.xxx [°C]). This command is only allowed 

if no measurement is in progress.

help Returns a list of the available RS-232 interface 

commands.
11 Communication / Data Transfer

XPAIB001EN-V 47

Schematic overview of the communication process:

↓

send:

“finished”

←

↓

Response:

“measurement not started” or

“measurement finished”

→ Response:

“measurement not finished”

send:

“start” or

“start method_number” or

“start method_number magazine_position”

Wait until measurement is finished or 

abort measurement.

Response:

“measurement already started”

“invalid method”

“simple mode not supported”

“missing magazine position”

“wrong magazine position”

“sample storage full”

“heating”

Invalid command has been sent.

For detailed information, refer to the 

table “RS-232 commands and 

responses”

↑

Response:

“measurement started”

←

send:

“finished”

Response:

“measurement not finished”

Wait until measurement is 

finished

Response:

“measurement finished”

send:

“get data”

Response e.g.:

“data: 0.998203;20.000;valid”

send:

“get data head”

Response e.g.:

“data head: Density;Density Temperature;Condition”

send:

“get data unit”

Response e.g.:

“data unit: g/cm3;°C;-”

↓

Process the received data
11 Communication / Data Transfer

48 XPAIB001EN-V

RS-232 commands and responses

Command Response Description

start

or

start method_number

or

start method_number 

magazine_position

measurement started The command has been accepted, and the 

measurement has been started.

measurement already started The measurement has already been 

started.

invalid method The received start command did not contain 

a method number, or the number could not 

be parsed.

simple mode not supported An Xsample sample filling equipment is

active but the sample list is in the simple 

mode which is not supported. Change to the 

user-defined sample list mode.

missing magazine position An Xsample sample filling module is active 

and the sample list is in the user-defined 

mode but no magazine position parameter 

has been received.

wrong magazine position An Xsample sample filling module is active 

and the magazine position parameter is not 

valid (e.g. smaller than 1 or larger than the 

magazine size).

sample storage full The data memory and sample list are full. 

Clear the data memory and sample list or 

activate the automatic clearing option, see 

section 8.1.

heating The Heating Attachment is heating, so no 

measurement can be started.

abort measurement aborted The measurement has been aborted.

measurement not started No measurement has been started.

already aborting The measurement is already being aborted.

getdatahead Density;Specific Gravity;Density 

Temperature;Density Condition

Example response with the default settings

no data available No measurement has been finished yet, 

and so no data is available.

getdataunit g/cm3;-;°C;- Example response with the default settings

no data available No measurement has been finished yet, 

and so no data is available.

getdata 0.000892;0.000894;20.001;valid Example response with the default settings

no new data available No new measurement has been finished 

yet, and so no new data is available.

finished Measurement not started No measurement has yet been started.

Measurement not finished The measurement is in progress now.

Measurement finished The measurement has been finished.

getrawdata 1.102689;19.999;20.000:8 Example response

getmethodname method name: Density, 0 Example response
11 Communication / Data Transfer

XPAIB001EN-V 49

11.4 Connecting the Instrument to a 

LIMS

The instrument can be connected to your Laboratory 

Information Management System (LIMS) using the 

Anton Paar software LIMS Bridge. LIMS Bridge can 

be used to send remote measurement commands 

from the LIMS to the instrument and to forward result 

files from the instrument to the LIMS.

For details see the manual of the LIMS Bridge.

11.5 Connecting the Instrument to 

AP Connect

AP Connect links various laboratory measuring 

instruments to your existing data management 

system. All data is collected, stored, and distributed 

safely and fully automatically.

For details see the manual of AP Connect.

11.6 Operating the Instrument via 

M Series Desktop Software

M Series Desktop is an optional PC software to 

completely and permanently control the supported 

instruments.

The software runs on a single workstation computer. 

Client-server operation is not provided. All data processing is performed on the PC, not on the instrument.

For details see the manual of the M Series Desktop 

Software.

getid serial number: 80000000

DMA 4500 M V1.70.6534.40

protocol version: 2.00

Example response

set temperature xx.xxx accepted The command has been accepted and the 

density temperature has been set to the 

given value.

wrong parameter value The given value has not been accepted 

(e.g. value is out of specifications).

help commands:

• abort

• start (method number) 

(magazine position)

• finished

• getdatahead

• getdataunit

• getdatawithsubs

• getdata

• getrawdata

• getmethodname

• getid

• settemperature xx.xxx

• setcell2temperature xx.xxx

• continousmeasurementstart

• checkslsettings

• confirmdatavalid

• datascrambled

• help

List of all available commands

Command (cont.) Response Description
Appendix A: Software Versions

50 XPAIB001EN-V

Appendix A: Software Versions

DMA 4100/4500/5000 M

Software 

version

Date of 

release

Document 

number Remarks

2.92 08.05.2017 C76IB003EN-T First version released for DMA 4100/4500 M

2.93 24.11.2017 C76IB003EN-U Renamed “Measurement finished by” criteria to 

“Precision class”

XDLIB017EN-A First version released for DMA 5000 M

XDLIB017EN-B Precision class “Fast” available for DMA 4100/4500 M

XDLIB017EN-C • Advanced Data Integrity mode added

• Password complexity rules added

• VNC mode added

• The access right to stop a measurement can now be 

assigned in the user group administration

• Compatibility to LIMS Bridge version 3.30

2.94 14.11.2018 XDLIB017EN-D • Set viscosity correction mode

• Dark mode added for VNC

• Number of allowed failed logons configurable

XDLIB017EN-E Dynamic viscosity added in group “Density (Expert)”

2.95 07.06.2019 XDLIB017EN-F • Measurement mode functions added

• 6 new display layout types added, which can display 

sub-measurement results

• Average calculation for Repeated Mode configurable 

in order to comply with ASTM D4052 for opaque 

samples

• Configurable “Printed by” information for PDF reports

2.96 25.10.2019 XDLIB017EN-G Possibility to perform temperature table scans with 

repeated mode

2.97 24.07.2020 XDLIB017EN-H Support for M Series Desktop Software

2.98 18.12.2020 XDLIB017EN-I no changes
Appendix A: Software Versions

XPAIB001EN-V 51

DMA 4500 M Chemicals

Software 

version

Date of 

release

Document 

number Remarks

2.90 02.05.2016 C76IB015EN-A First version released

2.91 07.11.2016 C76IB015EN-B • User group administration added

• Prohibition of measurements after check expiration 

until a check has passed

• Set temperature added to custom check result

• Supports connection to a time server

• Electronic signature for check results

• Sample name added to export file name (automatic 

printout)

• 400 methods

2.92 08.05.2017 C76IB015EN-C • Atmospheric pressure sensor adjustment is saved in 

the adjustment data memory

• Possibility added to enter barometer ID for atmospheric pressure sensor adjustment

• KB Graph renamed to Density Adjustment Trend

C76IB015EN-D • SCU electronics supported 

• Output quantity “Damping” renamed to “Quality 

Factor”

• Added output quantity “Damping” (correlates to the 

same output quantity of DMA Classic)

2.93 24.11.2017 C76IB015EN-E Renamed “Measurement finished by” criteria to 

“Precision class”

26.01.2018 E62IB001EN-A

E62IB001EN-B

• Precision class “Fast” added

• Unlock viscosity feature added

2.94 14.11.2018 E62IB001EN-D • Set viscosity correction mode

E62IB001EN-E Dynamic viscosity added in group "Density (Expert)"

2.95 07.06.2019 E62IB001EN-F • Measurement mode functions added

• 6 new display layout types added, which can display 

sub-measurement results

• Average calculation for Repeated Mode configurable 

in order to comply with ASTM D4052 for opaque 

samples

• Configurable “Printed by” information for PDF reports

2.96 25.10.2019 E62IB001EN-G Possibility to perform temperature table scans with 

repeated mode

2.97 24.07.2020 E62IB001EN-H Support of optional Pressurized Measurement Unit 

(PMU) of Xsample 530

2.98 18.12.2020 E62IB001EN-I no changes
Appendix B: Troubleshooting

52 XPAIB001EN-V

Appendix B: Troubleshooting

Table 4: Measurement

Problem Cause and Correction see

I cannot start any measurement 

15 minutes or more after booting 

the instrument.

Check if one or more modules have older firmware 

versions installed than expected from the instrument’s 

software. The relevant information is either displayed 

on the start screen or in the diagnosis list of the quick 

access area. Tap <Menu> and select Service > Update 

> Module Firmware Update to update the respective 

modules using the internal firmware update package.

section 10.4

Table 5: Touchscreen

Problem Cause and Correction see

The screen elements do not react 

when tapped.

Bad touchscreen calibration: Perform a new touchscreen calibration.section 4.3

Only for instruments with 6.4" display:

Exchange the protection foil (mat. no. 81233).

manual of the 

instrument

The screen flickers.

(only for instruments with 6.4" display)

Due to manufacturing tolerances of the hardware, the 

screen may flicker for certain values of reduced display 

brightness. Change the display brightness.

section 4.4

Table 6: Data memory

Problem Cause and Correction see

I cannot see certain results in the 

data memory.

The filter function is activated, and the results do not 

match the filter criteria: Change the filter settings.

section 8.4

I have deleted all results but there 

are still results visible in the data 

memory.

The filter settings in menu “Delete Measured Data” 

are different from the settings in menu “Data Browser 

Settings”: Perform corresponding settings in both 

menus.

section 8.7 

and 

section 8.4

Table 7: Data export

Problem Cause and Correction see

The export to the USB storage 

device does not work.

The USB storage device has the old super floppy formatting and is therefore not accepted by the instrument: Reformat with FAT32 or try a newer USB storage 

device.

Data export to FTP server does 

not work.

Check your FTP connection settings. section 6.1.8

Wrong output data are exported. The settings in the “Result Output” menu are wrong: 

Change the settings.

section 7.2.3
Appendix B: Troubleshooting

XPAIB001EN-V 53

Table 8: Password protection

Problem Cause and Correction see

The instrument boots up without 

logon procedure, and no password 

is requested.

A user with activated auto logon function was logged 

in on the instrument before it was switched off: Tap on 

the user indicator icon and log on with another user 

account.

section 6.5.2

Table 9: Printout problems

Problem Cause and Correction see

No printout on office printer. Office printer problems: Check that the printer has 

enough paper, toner, etc. See the corresponding 

printer manual.

The office printer type is not supported by your instrument.section 5.3

Wrong interface used: Use the interface that has been 

defined in menu “Printer Management”, or change the 

interface settings.

section 5.3

Wrong or no definition of the printer in menu “Printer 

Management”: Change the definition.

section 5.3

No printout on RS-232 printer. Printer problems: Check the printer. See the corresponding printer manual.

Wrong or no definition of the printer in menu “Printer 

Management”: Change the definition.

section 5.3

Chinese printer: Declare the printer as “RS-232 

(Chinese)” in menu “Printer Management”.

section 5.3

The RS-232 printer printout 

makes no sense.

Wrong communication settings on the RS-232 printer: 

Change the DIP switch settings, see the printer manual.

instrument’s 

technical 

data in the 

manual

Wrong output values are printed. The settings in menu “Result Output” are wrong: 

Change the settings.

section 7.2.3
Appendix C: Barcodes for Assigning Methods

54 XPAIB001EN-V

Appendix C: Barcodes for Assigning Methods

To generate a barcode for a method, you can use 

any barcode generator, e.g.

http://barcode.tec-it.com

• Use the format “MethodX” with “X” standing for 

the position number of the method in the method 

list.

• To view the position number, tap <Method>.

The barcodes pictured below are type Code 128 

(encodes all 128 ASCII characters).

TIP: Check the position number of your method 

after any changes in the method sequence, after 

deleting or hiding methods, and after creating new 

methods.

Method1 Method6

Method2 Method7

Method3 Method8

Method4 Method9

Method5 Method10