EMPLOYMENT AGREEMENT



            AGREEMENT made the 15th day of January, 1997 by and between TLM
Acquisition Corp., a Delaware corporation (the "Company"), and Mary Sanchez (the
"Employee").

                            W I T N E S S E T H :
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            WHEREAS, the Company wishes to assure itself of the services of the
Employee, and the Employee wishes to serve in the employ of the Company, upon
the terms and conditions hereinafter set forth.

            NOW, THEREFORE, in consideration of the premises and the mutual
agreements hereinafter set forth, the parties hereto, intending to be legally
bound, hereby agree as follows:

            1.    Employment, Term.

                  1.1 The Company agrees to employ the Employee, and the
Employee agrees to serve in the employ of the Company, for the term set forth in
Section 1.2, in the position and with the responsibilities, duties and authority
set forth in Section 2 and on the other terms and conditions set forth in this
Agreement.

                  1.2 The term of the Employee's employment under this Agreement
shall be the period commencing on the date hereof and continuing through January
31, 2002, unless sooner terminated in accordance with this Agreement.

            2. Position, Duties. The Employee shall serve the Company as Chief
Financial Officer of the TeleManagement Services Division of the Company. The
Employee shall report to, and shall have such duties and responsibilities as
shall be assigned to the Employee by, the President of the TeleManagement
Services Division of the Company, or his designee or successor. The Employee
shall perform her duties and responsibilities hereunder faithfully and
diligently. The Employee shall devote her full business time and attention to
the performance of her duties and responsibilities hereunder. The Employee
hereby represents that she is not bound by any confidentiality agreements or
restrictive covenants which restrict or may restrict her ability to perform her
duties hereunder, and agrees that she will not enter into any such agreements or
covenants during the term of her employment hereunder, except such restrictive
covenants or confidentiality agreements which are required by the Company.

            3.    Compensation.

            3.1 Base Salary. During the term of this Agreement, in consideration
of the performance by the Employee of the services set forth in Section 2 and
her observance of the other covenants set forth herein, the Company shall pay
the Employee, and the Employee shall accept, a base salary at the rate of
$95,000 per annum, payable in accordance with the standard

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payroll practices of the Company. In addition to the base salary payable
hereunder, the Employee may be entitled to receive merit increases in salary
during the term hereof in amounts and at such times as shall be determined by
the President of the Company in his sole discretion. In no event shall the
failure to grant any such increase (or the amount of any such increase) give
rise to a claim by the Employee under this Agreement.

            4. Expense Reimbursement. During the term of the Employee's
employment by the Company pursuant to this Agreement, consistent with the
Company's policies and procedures as may be in effect from time to time, the
Company shall reimburse the Employee for all reasonable and necessary
out-of-pocket expenses incurred by her in connection with the performance of her
duties hereunder, upon the presentation of proper accounts therefor in
accordance with the Company's policies.

            5. Other Benefits. During the term of the Employee's employment by
the Company pursuant to this Agreement, the Employee shall be entitled to
receive two weeks paid vacation time per annum and such other benefits and
customary medical and life insurance as are from time to time made available to
other similarly situated employees of the Company, on the same terms as are
available to such similarly situated employees, it being understood that the
Employee shall be required to make the same contributions and payments in order
to receive any of such benefits as may be required of such similarly situated
employees.

            6.    Termination of Employment.

                  6.1 Death. In the event of the death of the Employee during
the term of this Agreement, the Company shall pay to the estate or other legal
representative of the Employee the salary provided for in Section 3.1 (at the
annual rate then in effect) accrued to the Employee's date of death and not
theretofore paid, and the estate or other legal representative of the Employee
shall have no further rights under this Agreement.

                  6.2 Disability. If the Employee shall become incapacitated by
reason of sickness, accident or other physical or mental disability and shall
for a period of sixty (60) consecutive days be unable to perform her normal
duties hereunder, with or without reasonable accommodation, the employment of
the Employee hereunder may be terminated by the Company upon thirty (30) days'
prior written notice to the Employee. Promptly after such termination, the
Company shall pay to the Employee the salary provided for in Section 3.1 (at the
annual rate then in effect) accrued to the date of such termination and not
theretofore paid. Neither the Employee nor the Company shall have any further
rights or obligations under this Agreement, except as provided in Sections 7, 8,
9 and 10.

                  6.3 Due Cause. The employment of the Employee hereunder may be
terminated by the Company at any time during the term of this Agreement for Due
Cause (as hereinafter defined). In the event of such termination, the Company
shall pay to the Employee the salary provided for in Section 3.1 (at the annual
rate then in effect) accrued to the date of such termination and not theretofore
paid to the Employee, and, after the satisfaction of any claim of the Company
against the Employee arising as a direct and proximate result of such Due Cause,
neither the Employee nor the Company shall have any further rights or
obligations under this Agreement, except as provided in Sections 7, 8, 9 and 10.
For purposes hereof, "Due Cause"

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shall mean (a) a material breach of any of the Employee's obligations hereunder
(it being understood that any breach of the provisions of Sections 2, 7, 8 or 9
hereof shall be considered material); or (b) that the Employee, in carrying out
her duties hereunder has been guilty of (i) willful or gross neglect or (ii)
willful or gross misconduct, resulting in either case in material harm to any
member of the Company Group (as hereinafter defined); or (c) that the Employee
has been convicted of the commission of or entered a plea of nolo contendere
with respect to (i) a felony or (ii) any crime or offense involving moral
turpitude (provided that the Company may, in its sole discretion, suspend the
Employee during the period from the date of charge or indictment until the date
of conviction or other conclusion of criminal proceedings and provided further
that if the Employee is not convicted or does not enter a plea of nolo
contendere she will be entitled to full back pay). In the event of an occurrence
under this Section 6.3, the Employee shall be given written notice by the
Company that it intends to terminate the Employee's employment for Due Cause
under this Section, which written notice shall specify the act or acts upon the
basis of which the Company intends so to terminate the Employee's employment. If
the basis for such written notice is an act or acts described in clause (a)
above and not involving moral turpitude, the Employee shall be given twenty (20)
days to cease or correct the performance (or nonperformance) giving rise to such
written notice and, upon failure of the Employee within such twenty (20) days to
cease or correct such performance (or nonperformance), the Employee's employment
by the Company shall automatically be terminated hereunder for Due Cause.

                  6.4 Other Termination by the Company. The Company may
terminate the Employee's employment prior to the expiration of the term of this
Agreement for whatever reason it deems appropriate; provided, however, that in
the event that such termination is not pursuant to Sections 6.1, 6.2 or 6.3, the
Company shall continue to pay to the Employee (or her estate or other legal
representative in the case of the death of the Employee subsequent to such
termination), in the same periodic installments as her annual salary was paid,
the salary provided for in Section 3.1 (at the annual rate then in effect) until
the earlier of (a) the then scheduled expiration of the term hereof or (b) three
(3) months following the date of such termination. Neither the Employee nor the
Company shall have any further rights or obligations under this Agreement,
except as provided in Sections 7, 8, 9 and 10.

                  6.5 Rights to Benefits. Upon termination of employment under
any provision contained in this Section 6, rights and benefits of the Employee,
her estate or other legal representative under the employee benefit plans and
programs of the Company, if any, will be determined in accordance with the terms
and provisions of such plans and programs. Neither the Employee nor the Company
shall have any further rights or obligations under this Agreement, except as
provided in Sections 7, 8, 9 and 10.

            7.    Confidential Information.

                  7.1 (a) The Employee shall, during the Employee's employment
with the Company and at all times thereafter, treat all confidential material
(as hereinafter defined) of the Company or any of the Company's subsidiaries,
affiliates or parent entities (the Company and the Company's subsidiaries,
affiliates and parent entities being hereinafter collectively referred to as the
"Company Group") confidentially. The Employee shall not, without the prior
written consent of the President of the Company, disclose such confidential

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material, directly or indirectly, to any party, who at the time of such
disclosure is not an employee or agent of any member of the Company Group, or
remove from the Company's premises any notes or records relating thereto, copies
or facsimiles thereof (whether made by electronic, electrical, magnetic,
optical, laser, acoustic or other means), or any other property of any member of
the Company Group. The Employee agrees that all confidential material, together
with all notes and records of the Employee relating thereto, and all copies or
facsimiles thereof in the possession of the Employee (whether made by the
foregoing or other means) are the exclusive property of the Company.

                  (b) For the purposes hereof, the term "confidential material"
shall mean all information in any way concerning the activities, business or
affairs of any member of the Company Group or any of the customers of any member
of the Company Group, including, without limitation, information concerning
trade secrets, together with all sales and financial information concerning any
member of the Company Group and any and all information concerning projects in
research and development or marketing plans for any products or projects of the
Company Group, and all information concerning the practices and customers of any
member of the Company Group; provided, however, that the term "confidential
material" shall not include information which becomes generally available to the
public other than as a result of a disclosure by the Employee.

                  7.2 Promptly upon the request of the Company, the Employee
shall deliver to the Company all confidential material relating to any member of
the Company Group in the possession of the Employee without retaining a copy
thereof (provided, however, that the Employee shall be entitled to retain a list
of such confidential material so long as the form of such list is reasonably
acceptable to the Company), unless, in the written opinion of counsel for the
Company delivered to the Employee, either returning such confidential material
or failing to retain a copy thereof would violate any applicable Federal, state,
local or foreign law, in which event such confidential material shall be
returned without retaining any copies thereof as soon as practicable after such
counsel advises in writing to the Employee that the same may be lawfully done.

                  7.3 In the event that the Employee is required, by oral
questions, interrogatories, requests for information or documents, subpoena,
civil investigative demand or similar process, to disclose any confidential
material relating to any member of the Company Group, the Employee shall provide
the Company with prompt notice thereof so that the Company may seek an
appropriate protective order and/or waive compliance by the Employee with the
provisions hereof.

            8.    Non-Competition.

                  8.1 The Employee acknowledges that the services to be rendered
by her to the Company are of a special and unique character. The Employee agrees
that, in consideration of her employment hereunder, the Employee will not, (a)
during the term of this Agreement so long as she is employed pursuant to this
Agreement (provided, however, that (L) if the Employee's employment pursuant to
this Agreement is terminated for due cause (as defined in Section 6.3), or (M)
if the Employee voluntarily resigns her position under this Agreement prior to
the end of its term or (N) if at the end of the term of this Agreement, there is
no renewal

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of this Agreement or (O) if the Employee's employment is terminated by the
Company pursuant to Section 6.4 hereunder, then the length of this
non-competition covenant shall be for an additional period of two years in the
case of (L), (M) and (N) and three months in the case of (O) above, from the
date of such termination of the Employee's employment), directly or indirectly,
(w) engage, whether as principal, agent, investor, distributor, representative,
stockholder, employee, consultant, volunteer or otherwise, with or without pay,
in any activity or business venture anywhere within a one hundred (100) mile
radius of any location of the Company at which the Employee has provided
services hereunder, which is competitive with the business of the Company or any
other member of the Company Group of providing pharmaceutical, medical and other
healthcare related teleservices businesses and related activities or any other
business of the Company conducted at the location of the Company at which the
Employee has provided services hereunder, (x) solicit or entice or endeavor to
solicit or entice away from any member of the Company Group any person who was
or is at the time of solicitation, a director, officer, employee, agent or
consultant of such member of the Company Group, on the Employee's own account or
for any person, firm, corporation or other organization, whether or not such
person would commit any breach of such person's contract of employment by reason
of leaving the service of such member of the Company Group, (y) solicit or
entice or endeavor to solicit or entice away any of the clients or customers or
potential clients or customers of any member of the Company Group, either on the
Employee's own account or for any other person, firm, corporation or
organization, or (z) employ any person who was or is at the time of
solicitation, a director, officer or employee of any member of the Company Group
or any person who is or may be likely to be in possession of any confidential
information or trade secrets relating to the business of any member of the
Company Group, or (b) at any time make any statement intended to impair the
business reputation of any member of the Company Group.

                  8.2 The Employee and the Company agree that if, in any
proceeding, the court or authority shall refuse to enforce the covenants herein
set forth because such covenants cover too extensive a geographic area or too
long a period of time, any such covenant shall be deemed appropriately amended
and modified in keeping with the intention of the parties to the maximum extent
permitted by law.

                  8.3 The Employee expressly acknowledges and agrees that the
covenants and agreements set forth in this Section 8 are reasonable in all
respects, and necessary in order to protect, maintain and preserve the value and
goodwill of the Company Group, as well as the proprietary and other legitimate
business interests of the members of the Company Group. The Employee
acknowledges and agrees that the covenants and agreements of the Employee set
forth in this Section 8 constitute a significant part of the consideration given
by the Employee to the Company in exchange for the salary and benefits provided
for in this Agreement, and are a material reason for such payment.

            9.    Intellectual Property.

                  9.1 Any and all intellectual property, inventions or software
made, developed or created by the Employee (a) during the term of this Agreement
or (b) within a period of one year after the termination of the Employee's
employment with the Company or any other member of the Company Group, which
reasonably relate to the business of the Company or any other member of the
Company Group or which reasonably relate to any business conducted

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by the Company during the term of the Employee's employment by the Company
(each, an "Invention"), whether at the request or suggestion of the Company or
otherwise, whether alone or in conjunction with others, and whether during
regular working hours of work or otherwise, shall be promptly and fully
disclosed by the Employee to the President and/or the Board of Directors of the
Company and shall be the Company's exclusive property as against the Employee,
and the Employee shall promptly deliver to the President and/or the Board of
Directors all papers, drawings, models, data and other material relating to any
Invention made, developed or created by her as aforesaid. In addition, the
Employee covenants and agrees to disclose to the Board of Directors any
Invention developed or created by the Employee during the term of this
Agreement, whether or not such Invention relates to the business being conducted
by the Company or any other member of the Company Group at the time of
development or creation of such Invention.

                  9.2 The Employee hereby expressly acknowledges and agrees that
any Invention developed or created by the Employee during the term of this
Agreement which reasonably relates to the business of the Company or any other
member of the Company Group or which reasonably relates to the business
conducted by the Company during the Employee's employment by the Company shall
be considered "works made for hire" within the meaning of the Copyright Act of
1976, as amended (17 U.S.C. ss. 101). Each such Invention as well as all copies
of such Invention in whatever medium fixed or embodied, shall be owned
exclusively by the Company as of the date of creation.

                  9.3 The Employee shall, upon the Company's request and without
any payment therefor, execute any documents necessary or advisable in the
opinion of the Company's counsel to direct issuance of patents or copyrights of
the Company with respect to such Invention as are to be in the Company's
exclusive property as against the Employee under this Section 9 or to vest in
the Company title to such inventions as against the Employee, the expense of
securing any such patent or copyright, to be borne by the Company. In addition,
the Employee agrees not to file any patent, copyright or trademark applications
related to such Invention.

            10. Equitable Relief. In the event of a breach or threatened breach
by the Employee of any of the provisions of Sections 7, 8 or 9 of this
Agreement, the Employee hereby consents and agrees that the Company shall be
entitled to pre-judgment injunctive relief or similar equitable relief
restraining the Employee from committing or continuing any such breach or
threatened breach or granting specific performance of any act required to be
performed by the Employee under any of such provisions, without the necessity of
showing any actual damage or that money damages would not afford an adequate
remedy and without the necessity of posting any bond or other security. The
parties hereto hereby consent to the jurisdiction of the federal courts located
in the Southern District of Florida and the state courts located in such
District for any proceedings under this Section 10. Nothing herein shall be
construed as prohibiting the Company from pursuing any other remedies at law or
in equity which it may have.

            11.   Successors and Assigns.

                  11.1 Assignment by the Company. The Company may assign this
Agreement to any member of the Company Group or to any entity which acquires
substantially

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all the assets and business of the Company, and the Employee hereby consents to
such assignment.

                  11.2 Assignment by the Employee. The Employee may not assign
this Agreement or any part hereof without the prior written consent of the
President of the Company.

            12. Governing Law. This Agreement shall be deemed a contract made
under, and for all purposes shall be construed in accordance with, the laws of
the State of Florida applicable to contracts to be performed entirely within
such State.

            13. Entire Agreement. This Agreement contains all the understandings
and representations between the parties hereto pertaining to the subject matter
hereof and supersede all undertakings and agreements, whether oral or in
writing, if there be any, previously entered into by them with respect thereto;
provided, however, that Section 8 shall not serve as a limitation of the terms
of any other non-competition agreement between the Employee and any member of
the Company Group.

            14. Modification and Amendment; Waiver. The provisions of this
Agreement may be modified, amended or waived, but only upon the written consent
of the party against whom enforcement of such modification, amendment or waiver
is sought and then such modification, amendment or waiver shall be effective
only to the extent set forth in such writing. No delay or failure on the part of
any party hereto in exercising any right, power or remedy hereunder shall effect
or operate as a waiver thereof, nor shall any single or partial exercise thereof
or any abandonment or discontinuance of steps to enforce such right, power or
remedy preclude any further exercise thereof or of any other right, power or
remedy.

            15. Notices. All notices, requests or instructions hereunder shall
be in writing and delivered personally, sent by telecopier or sent by registered
or certified mail, postage prepaid, as follows:

            If to the Company:

                  1018 West Ninth Avenue
                  King of Prussia, Pennsylvania 19406
                  Attention: President
                  Telecopy No. (610) 992-3390
                  Telephone No. (610) 992-7650

            If to the Employee:

            8412 Dundee Terrace
            Miami Lakes, Florida 33016

Any of the above addresses may be changed at any time by notice given as
provided above; provided, however, that any such notice of change of address
shall be effective only upon receipt. All notices, requests or instructions
given in accordance herewith shall be deemed received on the date of delivery,
if hand delivered or telecopied, and two business days after the date of
mailing, if mailed.

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            16. Severability. Should any provision of this Agreement be held by
a court of competent jurisdiction to be enforceable only if modified, such
holding shall not affect the validity of the remainder of this Agreement, the
balance of which shall continue to be binding upon the parties hereto with any
such modification to become a part hereof and treated as though originally set
forth in this Agreement. The parties further agree that any such court is
expressly authorized to modify any such unenforceable provision of this
Agreement in lieu of severing such unenforceable provision from this Agreement
in its entirety, whether by rewriting the offending provision, deleting any or
all of the offending provision, adding additional language to this Agreement, or
by making such other modifications as it deems warranted to carry out the intent
and agreement of the parties as embodied herein to the maximum extent permitted
by law. The parties expressly agree that this Agreement as so modified by the
court shall be binding upon and enforceable against each of them. In any event,
should one or more of the provisions of this Agreement be held to be invalid,
illegal or unenforceable in any respect, such invalidity, illegality or
unenforceability shall not affect any other provisions hereof, and if such
provision or provisions are not modified as provided above, this Agreement shall
be construed as if such invalid, illegal or unenforceable provisions had never
been set forth herein.

            17. Survivorship. The respective rights and obligations of the
parties hereunder shall survive any termination of this Agreement to the extent
necessary to the intended preservation of such rights and obligations.

                                    * * *
            IN WITNESS WHEREOF, the parties hereto have executed this Agreement
on the date first above written.

                                    TLM ACQUISITION CORP.


                                    By___________________________
                                       Name:
                                       Title:



                                    ------------------------------
                                                Mary Sanchez


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