<PAGE>

                                                                EXHIBIT 10(g)(g)

                           ASSET PURCHASE AGREEMENT

     This ASSET PURCHASE AGREEMENT (this "Agreement"), dated as of May 15, 2000,
is made by and between Merkafon International, Ltd., a Texas limited partnership
("Buyer"), AWWC Texas I, LP, a Delaware limited partnership ("Seller"), and
Access Worldwide Communications, Inc., a Delaware corporation ("Access
Worldwide").

     WHEREAS, Access Worldwide directly or indirectly owns 100% of the equity
interests in Seller; and

     WHEREAS, Seller desires to sell to Buyer, and Buyer desires to purchase
from Seller, upon the terms and subject to the conditions herein set forth, all
of the assets owned, leased or used by Seller for use in or otherwise related to
its provision of inbound and outbound telemarketing services from, and other
call center operations conducted at, 6500 International Parkway, Suite 1500,
Plano, Texas  75093 (the "Call Center");

     NOW, THEREFORE, in consideration of the premises and the mutual covenants
and agreements herein contained, and intending to be legally bound hereby, Buyer
and Seller hereby agree as follows:

                                   ARTICLE I

                           TERMS OF THE TRANSACTION

          1.1  Assets to be Transferred.  At the Closing (defined below), and
               ------------------------
on the terms and subject to the conditions set forth in this Agreement, Seller
and Access Worldwide agree to sell, assign, transfer, deliver, and convey
(collectively, "transfer"), or cause to be transferred, to Buyer, and Buyer
agrees to purchase, all the following assets and properties (the "Assets"),
which constitute, among other things, all of the tangible assets and properties
that are owned, leased or used by Seller in the Call Center:

          (a)  Equipment and Machinery.  All vehicles, equipment, machinery,
               -----------------------
     materials, furniture, fixtures, spare parts, supplies, and other tangible
     personal property described on Schedule 1.1(a);
                                    ---------------

          (b)  Computers.  All of the computer equipment and hardware, including
               ---------
     without limitation all central processing units, terminals, disk drives,
     tape drives, electronic memory units, printers, keyboards, screens,
     peripherals (and other input/output devices), modems and other
     communication controllers, and any and all parts and appurtenances thereto,
     described on Schedule 1.1 (b).
                  ----------------

          (c)  Permits.  All right, title, and interest of Seller in, to, and
               -------
     under all Permits described on Schedule 1.1(c), as such Permits can be
                                    ---------------
     lawfully conveyed;

                                       1
<PAGE>

          (d) Contracts and Agreements.  All right, title, and interest of
              ------------------------
     Seller  and Access Worldwide in, to, and under the contracts (with
     customers, suppliers, lessors of personal property, or otherwise), which
     are described on Schedule 1.1(d), and all rights (including rights of
                      ---------------
     refund and offset), privileges, deposits, claims, causes of action, and
     options in favor of Seller and Access Worldwide, relating or pertaining to
     such contracts and agreements;

          (e) Intellectual Property.  All patents, trademarks, service marks,
              ---------------------
     trade names, service names, brand names, copyrights, trade secrets, know-
     how, proprietary processes and materials, inventions, computer software
     (including documentation and object and source codes), and similar rights
     described on Schedule 1.1(e), and all registrations, applications,
                  ---------------
     licenses, claims, causes of action, and rights with respect to any of the
     foregoing, and all rights to recover for infringement thereof (the
     "Intellectual Property");

          (f) Warranty Claims.  All rights, claims, and causes of action of
              ---------------
     Seller under or pursuant to all warranties, representations,
     indemnifications, hold harmless provisions, and guarantees made by
     suppliers, licensors, manufacturers, contractors, and others (including
     Seller's predecessors in title to the Assets) in respect of the Assets;

          (g) Prepaid Expenses.  All right, title, and interest of Seller in and
              ----------------
     to all prepaid rentals and other prepaid expenses arising from payments
     made by Seller in the ordinary course of the operation of the Call Center
     prior to the close of business on the Closing Date for goods or services
     where such goods or services have not been received by Seller by the close
     of business on the Closing Date, as same are listed on Schedule 1.1(g)
                                                            ---------------

          (h) Customer and Supplier Data.  All customer lists and customer data,
              --------------------------
     vendor lists and vendor data, supplier lists and supplier data, relating,
     respectively, to the Seller's customers, vendors, and suppliers.

          (i) Books and Records.  All books, records, papers, and instruments of
              -----------------
     Seller of whatever nature and wherever located that relate to the Assets or
     the operation of the Call Center, including without limitation all
     financial and accounting records and all books and records relating to the
     purchase of materials, supplies, and services, the sale of products, and
     dealings with customers (including all customer lists), vendors, and
     suppliers, and including computerized books and records and other
     computerized storage media and the software used in connection therewith,
     provided that Seller shall retain title to, and only be required to deliver
     copies of, minute books and other corporate documents and tax returns and
     other accounting and financial records.

All the assets and properties described in this Section 1.1 and to be
transferred to Buyer pursuant to this Agreement are collectively referred to
herein as the "Assets."

     1.2  Excluded Assets.  Other than the Assets, Seller is not conveying any
          ---------------
assets or properties to Buyer.  The assets not being sold include but are not
limited to those listed on Schedule 1.2.
                           ------------

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<PAGE>

     1.3  Purchase Price; Payment Terms.  The total purchase price to be paid
          -----------------------------
by Buyer, in addition to the assumption by Buyer of the Assumed Liabilities
(defined below), in consideration of the transfer to Buyer of the Assets and the
execution of the License Agreement described in Section 8.7(l) is Five Million
Dollars ($5,000,000) (the "Purchase Price").  At the Closing, Buyer shall pay
Four Million Seven Hundred Fifty Thousand Dollars ($4,750,000) of the Purchase
Price to Seller via wired funds.  Seller agrees that for a period of three
months following the Closing Date, and for as long thereafter as any
indemnification claim asserted by Buyer under this Agreement is pending (but
only up to the amount of such claim), the remaining Two Hundred Fifty Thousand
Dollars ($250,000) of the Purchase Price (the "Holdback") shall be deposited in
an escrow account pursuant to Section 1.4 below.

     1.4  Escrow of Funds.  In order to secure the indemnity obligations of
          ---------------
Seller under Article XI, Seller shall, at the Closing, cause to be deposited
with Bank of America as escrow agent the amount of $250,000 under an escrow
agreement (the "Escrow Agreement") in form and substance mutually satisfactory
to the parties which shall provide that such funds shall be held in escrow for
three months following the Closing in accordance with the following terms and
conditions:

          (a)  The escrow deposit, together with all income therefrom ("escrow
     funds"), shall be held by the escrow agent in a separate interest-bearing
     account and disbursed only in accordance with the provisions of the Escrow
     Agreement.

          (b)  All escrow funds for which claims have been made by Buyer during
     the three-month period following the Closing for matters for which Buyer is
     entitled to be indemnified under Article XI shall be paid to Buyer, unless
     Seller objects to the claim within five (5) days after notice to Seller.

          (c)  If a claim is objected to, the dispute shall be resolved by
     Seller and Buyer or by arbitration or other mutually satisfactory means
     within sixty (60) days after the claim is made.  Upon resolution, escrow
     funds, if any, due Buyer shall be disbursed to Buyer.

          (d)  Such provisions as are required by the escrow agent for its
     protection shall be included.  The escrow agent's fees for service as
     escrow agent shall be shared equally by the parties (but not paid out of
     escrow funds).

          (e)  All escrow funds remaining in escrow for which no claim has been
     made during the three-month period following the Closing Date and remaining
     after all claims so made have been resolved shall be disbursed to Seller.

          (f)  The Escrow Agreement shall specify the types of investments the
     escrow agent may make with the escrow funds, which investments generally
     shall be certificates of deposit and short-term government securities and
     other similar interest-bearing investments.

     1.5  Liabilities Assumed by Buyer.  As partial consideration for the
          ----------------------------
transfer of the Assets to Buyer, Buyer agrees, upon the terms and subject to the
conditions set forth herein, to assume, as

                                       3
<PAGE>

of the Closing, and thereafter to pay, perform, and discharge only those
obligations of Seller specifically set forth on Schedule 1.5 hereof
                                                ------------
(collectively, the "Assumed Liabilities"), which schedule shall include,
regarding each such liability, a detailed list of all creditors and counter-
parties, aggregate amount outstanding, payment terms (including amounts and
frequency) and any contingent liabilities associated therewith.

     1.6  Certain Adjustment.  The Purchase Price shall be adjusted as
          ------------------
necessary to reflect the proration of ad valorem taxes provided for in Section
6.4.

     1.7  Allocation of Purchase Price.  As soon as practicable following
          ----------------------------
Closing, Buyer will determine the appropriate allocation of the Purchase Price
among the Assets pursuant to Section 1060 of the Code, and will notify Seller of
such determination prior to the due date (including extensions) for filing
Seller's federal income Tax Returns for its taxable year that includes the
Closing Date.  Seller and Buyer shall report the transactions contemplated
hereby on all Tax Returns (including information returns and supplements thereto
required to be filed by the parties under Section 1060 of the Code) in a manner
consistent with such allocation.

     1.8  Liabilities Not Assumed by Buyer.  Buyer shall not assume or take
          --------------------------------
title to the Assets subject to, or in any way be liable or responsible for, any
liabilities or obligations of Seller or any affiliate of Seller (whether or not
referred to in any Schedule or Exhibit hereto), except as specifically provided
in Section 1.5, it being expressly acknowledged that it is the intention of the
parties hereto that all liabilities and obligations that Seller has or may have
in the future (whether accrued, absolute, contingent, unliquidated, or
otherwise, whether or not known to Seller, and whether due or to become due),
other than the Assumed Liabilities, shall be and remain the liabilities and
obligations of Seller.  Without limiting the generality of the foregoing, except
as specifically provided in Section 1.5 or elsewhere within this Agreement,
Buyer shall not assume or take title to the Assets subject to, or in any way be
liable or responsible for:

          (a) any liabilities or obligations of Seller or Access Worldwide
     whether or not relating to the Assets, and whether or not arising or
     asserted prior to the Closing;

          (b) any liability or obligation of Seller under any mortgage, deed of
     trust, security agreement, or financing statement, or any note, bond, or
     other instrument or obligation secured thereby;

          (c) any liability or obligation of Seller in respect of any express or
     implied representation, warranty, agreement, or guaranty made (or claimed
     to have been made) by Seller, or imposed (or asserted to be imposed) by
     operation of law, in respect of any products produced, distributed, or sold
     by Seller, or any services performed by Seller, on or prior to the Closing
     Date;

          (d) any liability or obligation of Seller to repair or replace any
     products produced, distributed, or sold by Seller on or prior to the
     Closing Date;

                                       4
<PAGE>

          (e) any liability or obligation of Seller under any recalls after the
     Closing Date mandated by any Governmental Entity of any products produced,
     distributed, or sold by Seller on or prior to the Closing Date;

          (f) any liability or obligation of Seller arising from or in
     connection with product liability claims relating to products produced,
     distributed, or sold by Seller in connection with its business on or prior
     to the Closing Date;

          (g) any liability or obligation of Seller existing at or arising after
     the Closing Date under any leases, contracts, agreements, or Permits
     included in the Assets that results from the breach, default, or wrongful
     action or inaction of Seller prior to the close of business on the Closing
     Date;

          (h) any liability or obligation of Seller resulting from or relating
     to the employment relationship between Seller and its present or former
     employees or independent contractors, or the termination of any such
     employment or other relationship, including without limitation severance
     pay and other similar benefits, if any, and any claims filed on or prior to
     the Closing Date or that may thereafter be filed by or on behalf of any
     such present or former employee or independent contractor relating to the
     employment or termination of employment or services of any such person by
     Seller, including without limitation any claim for wrongful discharge,
     breach of contract, unfair labor practice, employment discrimination,
     unemployment compensation, or workers' compensation;

          (i) any liability or obligation of Seller in respect of any agreement,
     trust, plan, fund, or other arrangement under which benefits or employment
     is provided for Seller's present or former employees or independent
     contractors;

          (j) any liabilities or deficiencies for any Taxes, to the extent
     applicable to periods (or portions thereof) ending on or prior to the
     Closing Date; and

          (k) any liability for the cost of removal of underground storage
     tanks, testing and remediation, and other related costs, and any liability,
     including fines, for the violation of, or arising under, any Applicable
     Environmental Law.

     1.9  Definitions. All capitalized terms used in this Agreement and not
          -----------
otherwise defined are defined in Article XIII of this Agreement.

                                  ARTICLE II

                   REPRESENTATIONS AND WARRANTIES OF SELLER

     Seller  and Access Worldwide jointly and severally  represent and warrant
to Buyer that:

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<PAGE>

     2.1  Corporate Organization and Qualification.  Seller is a limited
          ----------------------------------------
partnership duly organized, validly existing, and in good standing under the
laws of Delaware and Seller and has all requisite partnership power and
authority to own, lease, and operate its properties and to carry on its business
as now being conducted.  No actions or proceedings to dissolve Seller are
pending or threatened.  Seller is duly qualified or licensed to do business as a
foreign partnership in all jurisdictions where required.

     2.2  Authority Relative to This Agreement.  Seller has full partnership
          ------------------------------------
power and authority to execute, deliver, and perform this Agreement and the
Ancillary Documents to which it is a party and to consummate the transactions
contemplated hereby and thereby.  The execution, delivery, and performance by
Seller of this Agreement and the Ancillary Documents to which it is a party, and
the consummation by it of the transactions contemplated hereby and thereby, have
been duly authorized by all necessary partnership and corporate action of Seller
and its partners.  This Agreement has been duly executed and delivered by Seller
and constitutes, and each Ancillary Document executed or to be executed by
Seller has been, or when executed will be, duly executed and delivered by Seller
and constitutes, or when executed and delivered will constitute, a valid and
legally binding obligation of Seller, enforceable against Seller in accordance
with its terms, except that such enforceability may be limited by (i) applicable
bankruptcy, insolvency, reorganization, moratorium, and similar laws affecting
creditors' rights generally, (ii) equitable principles that may limit the
availability of certain equitable remedies (such as specific performance) in
certain instances, and (iii) public policy considerations with respect to the
enforceability of rights of indemnification.

     2.3  Noncontravention.  The execution, delivery, and performance by Seller
          ----------------
of this Agreement and the Ancillary Documents to which it is party and the
consummation by it of the transactions contemplated hereby and thereby do not
and will not (i) conflict with or result in a violation of any provision of the
limited partnership agreement or other governing instruments of Seller, (ii)
conflict with or result in a violation of any provision of, or constitute (with
or without the giving of notice or the passage of time or both) a default under,
or give rise (with or without the giving of notice or the passage of time or
both) to any right of termination, cancellation, or acceleration under, or
require any consent, approval, authorization, or waiver of, or notice to, any
party to, any bond, debenture, note, mortgage, indenture, lease, contract,
agreement, or other instrument or obligation to which Seller is a party or by
which Seller, or any of its properties, may be bound or any Permit held by
Seller, (iii) result in the creation or imposition of any Encumbrance upon the
Assets, (iv) result in the loss of any benefit to, or privilege or right of, the
business attributable to any of the Assets, or (v) violate any Applicable Law
binding upon Seller, its business or any of the Assets except, in the case of
clause (ii) above, for (A) such consents, approvals, authorizations, and waivers
that have been obtained and are unconditional and in full force and effect and
such notices that have been duly given, and (B) such consents, approvals,
authorizations, waivers, and notices disclosed on Schedule 2.3.
                                                  ------------

     2.4  Governmental Approvals. Except as disclosed on Schedule 2.4, no
          ----------------------                         ------------
consent, approval, order, or authorization of, or declaration, filing, or
registration with, any Governmental Entity is required to be obtained or made by
Seller or Access Worldwide in connection with the execution, delivery, or
performance by Seller or Access Worldwide of this Agreement and the Ancillary
Documents to which it is a party or the consummation by it of the transactions
contemplated hereby or thereby, other than (i) filings with Governmental
Entities to occur in the ordinary course following

                                       6
<PAGE>

the consummation of the transactions contemplated hereby, and (ii) such
consents, approvals, orders, or authorizations that, if not obtained, and such
declarations, filings, or registrations that, if not made, would not,
individually or in the aggregate, have a material adverse effect on the
business, assets, results of operations, condition (financial or otherwise), or
prospects of Seller or on the ability of Seller to consummate the transactions
contemplated hereby.

     2.5  Title to Assets.  Seller is the sole owner of, and has good and
          ---------------
marketable title to, all the Assets, free and clear of all Encumbrances other
than the Permitted Encumbrances.  Upon Seller's transfer of the Assets to Buyer
pursuant to this Agreement, Buyer will have good and marketable title to all the
Assets, free and clear of all Encumbrances other than the Permitted
Encumbrances.  Except as disclosed on Schedule 2.5, no financing statement (or
                                      ------------
other instrument sufficient or effective as a financing statement) under the
Uniform Commercial Code with respect to any of the Assets has been filed and is
effective in any jurisdiction, and Seller has not signed any such financing
statement (or other instrument) or any mortgage or security agreement granting
any mortgage or security interest in any of the Assets or authorizing any
secured party thereunder to file any such mortgage or financing statement (or
other instrument).

     2.6  Financial Statements; Projections.
          ---------------------------------

     (a)  Seller has delivered to Buyer accurate and complete copies of Seller's
unaudited balance sheets as of December 31, 1999 and 1998, and its unaudited
balance sheet as of March 31, 2000, and the related statements of income for the
annual or quarterly periods then ended, (collectively, the "Financial
Statements"). The Financial Statements (i) represent actual bona fide
transactions, (ii) have been prepared from the books and records of Seller in
conformity with generally accepted accounting principles, consistently applied,
and (iii) accurately, completely, and fairly present Seller's financial position
as of the respective dates thereof and its results of operations for the periods
then ended. The statement of income included in the Financial Statements does
not contain any items of special or nonrecurring income, and the balance sheet
included in the Financial Statements does not reflect any write-up or
revaluation increasing the book value of any assets, nor have there been any
transactions since December 31, 1999 giving rise to special or nonrecurring
income or any such write-up or revaluation.

     (b)  Seller represents that it has in good faith and upon a reasonable
basis prepared the revenue projections of the Call Center for the year 2000,
which are attached hereto as Schedule 2.6.; however, Seller does not warrant
                             -------------
that the Center's actual results for the year 2000 will match the projected
results.

     2.7  Liabilities.  Seller has no liabilities or obligations (whether
          -----------
accrued, absolute, contingent, unliquidated, or otherwise, whether or not known
to Seller, and whether due or to become due), except (i) liabilities reflected
on the Financial Statements and described in the notes thereto, (ii) liabilities
which have arisen since the date of the Financial Statements in the ordinary
course of business (none of which is a liability for breach of contract, breach
of warranty, tort, or infringement), none of  which is material, (iii)
liabilities arising under executory contracts entered into in the ordinary
course of business (none of which is a liability for breach of contract), and
(iv) liabilities specifically set forth on Schedule 2.7.
                                           ------------

                                       7
<PAGE>

     2.8  Absence of Certain Changes.  Except as disclosed on Schedule 2.8,
          --------------------------                          ------------
since January 1, 2000: (i) there has not been any material adverse change in, or
any event or condition that might reasonably be expected to result in any
material adverse change in, the business, assets, results of operations,
condition (financial or otherwise), or prospects of Seller or the ownership or
operation of the Assets or any material portion thereof; (ii) Seller has
conducted its business only in the ordinary course consistent with past
practice; (iii) Seller has not incurred any material liability, engaged in any
material transaction, or entered into any material agreement outside the
ordinary course of business consistent with past practice; and (iv) Seller has
not suffered any material loss, damage, destruction, or other casualty to any of
the Assets (whether or not covered by insurance).

     2.9  Tax Matters.  Except as disclosed on Schedule 2.9:
          -----------                          ------------

          (a) Seller has duly filed all Tax Returns required to be filed by or
     with respect to it with the IRS or other applicable authority, and no
     extensions with respect to such Tax Returns have been requested or granted,
     and all Taxes due and payable for the periods covered by such Tax Returns
     have been paid prior to the date on which any fine, penalty, interest or
     late charge may be added thereto for nonpayment thereof, or any such fine,
     penalty, interest, late charge or loss has been paid;

          (b) there has been no issue raised or adjustment proposed (and none is
     pending) by the IRS or any other taxing authority with respect to
     liabilities for Taxes of Seller or any Affiliated Group of which Seller is
     or has been a member;

          (c) there are no Encumbrances with respect to Taxes (except for liens
     with respect to real property Taxes not yet due) upon any of the Assets;
     and

          (d) Seller has duly and timely withheld from salaries, wages, and
     other compensation and paid over to the appropriate taxing authorities all
     amounts required to be so withheld and paid over under all Applicable Laws.

     2.10 Compliance With Laws.  To Seller's knowledge without investigation,
          --------------------
Seller has complied and is complying in all material respects with all
Applicable Laws relating to the ownership or operation of the Assets or the
operation of Seller's business (including without limitation Applicable Laws
relating to transportation, securities, properties, business operations,
products, manufacturing processes, advertising and sales practices, employment
practices, terms and conditions of employment, wages and hours, safety,
occupational safety, health, environmental protection, product safety, and civil
rights).  Seller has not received any written notice, that has not been
dismissed or otherwise disposed of, that Seller has not so complied.  Seller is
not charged, or to the best knowledge of Seller threatened, with or under
investigation with respect to, any alleged violation of any Applicable Law
relating to any aspect of the ownership of the Assets or operation of Seller's
business.

     2.11 Legal Proceedings.  Except as set forth on Schedule 2.11, there are no
          -----------------                          -------------
Proceedings pending, or to the best knowledge of Seller threatened, against or
involving Seller (or any of its

                                       8
<PAGE>

directors or officers) in connection with the Assets or Seller's business. No
judgment, order, writ, injunction, or decree of any Governmental Entity has been
issued or entered against Seller or any of its affiliates that continues to be
in effect with respect to or affecting the Assets or the operation of Seller's
business. There are no Proceedings pending, or to the best knowledge of Seller
threatened, seeking to restrain, prohibit, or obtain damages or other relief in
connection with this Agreement or the transactions contemplated hereby.

     2.12  [Reserved]
     2.13  [Reserved]

     2.14  Permits.  Set forth on Schedule 2.14 is a list of all Permits held by
           -------                -------------
Seller. Each of such Permits is in full force and effect, Seller is in
compliance with all of its obligations with respect thereto, and, to the best
knowledge of Seller, no event has occurred that permits, or with or without the
giving of notice or the passage of time or both would permit, the revocation or
termination of any thereof. Except as disclosed on Schedule 2.14, no notice has
                                                   -------------
been issued by any Governmental Entity and no Proceeding is pending or, to the
best knowledge of Seller threatened, with respect to any alleged failure by
Seller to have any Permit or any alleged failure by Seller to comply with any
Permit.

     2.15  [Reserved]

     2.16  Books and Records.  All the books and records of Seller, including
           -----------------
all personnel files, employee and independent contractor data, and other
materials relating to Seller's employees and independent contractors, are
substantially complete and correct, have been maintained in accordance with good
business practice and all Applicable Laws.  Such books and records accurately
and fairly reflect, in reasonable detail, all transactions, revenues, expenses,
assets, and liabilities of Seller.

     2.17  Brokerage Fees.  Seller and its affiliates have not retained any
           --------------
financial advisor, broker, agent, or finder or paid or agreed to pay any
financial advisor, broker, agent, or finder on account of this Agreement or any
transaction contemplated hereby.  Seller shall indemnify and hold harmless Buyer
from and against any and all losses, claims, damages, and liabilities (including
legal and other expenses reasonably incurred in connection with investigating or
defending any claims or actions) with respect to any finder's fee, brokerage
commission, or similar payment in connection with any transaction contemplated
hereby asserted by any person on the basis of any act or statement made or
alleged to have been made by Seller or any of its affiliates.

     2.18  Related Party Transactions.  Except as disclosed on Schedule 2.18, no
           --------------------------                          -------------
partner, officer, or employee of Seller or any associate of any such partner,
officer, or employee is presently, directly or indirectly, a party to any
transaction with Seller relating to the Assets or the Call Center, including,
without limitation, any agreement, arrangement, or understanding, written or
oral, providing for the employment of, furnishing of services by, rental of real
or personal property from, or otherwise requiring payments to any such partner,
officer, employee, or associate.  For purposes of this Section only, an
"associate" of any partner, officer, or employee means (i) a spouse, parent,
sibling, child, mother- or father-in-law, son- or daughter-in-law, or brother-
or sister-in-law of such partner, officer, or employee or (ii) any director,
partner, officer or employee of such partner, officer,

                                       9
<PAGE>

or employee or any corporation, partnership, trust, or other entity in which
such partner, officer, or employee or associate thereof has a substantial
ownership or beneficial interest (other than an interest in a public corporation
which does not exceed three percent of its outstanding securities) or is a
director, officer, partner, or trustee or person holding a similar position.

                                       10
<PAGE>

     2.19 Environmental Matters.
          ---------------------

          (a) Seller has received no written notice of any investigation or
     inquiry by any Governmental Entity under any Applicable Environmental Laws
     (as defined below) relating to the ownership or operation of the Assets or
     the operation of the Call Center.  To the actual current knowledge of
     Seller, Seller has not disposed of any hazardous material (as defined
     below) on any of the Assets and no condition exists on any of the Assets
     which would subject Seller or the Assets to any remedial obligations under
     any Applicable Environmental Laws.

          (b) For purposes of this Agreement, "Applicable Environmental Laws"
     means any and all Applicable Laws pertaining to health, safety, or the
     environment in effect (currently or hereafter) in any and all jurisdictions
     in which Seller has conducted operations or activities or owned or leased
     property, including, without limitation, the Clean Air Act, as amended, the
     Comprehensive Environmental Response, Compensation and Liability Act of
     1980, as amended, the Rivers and Harbors Act of 1899, as amended, the
     Federal Water Pollution Control Act, as amended, the Occupational Safety
     and Health Act of 1970, as amended, the Resource Conservation and Recovery
     Act of 1976, as amended, the Safe Drinking Water Act, as amended, the Toxic
     Substances Control Act, as amended, the Superfund Amendments and
     Reauthorization Act of 1986, as amended, the Hazardous Materials
     Transportation Act, as amended, the Texas Water Code, the Texas Solid Waste
     Disposal Act, and other environmental conservation or protection laws.  For
     purposes of this Agreement, the term "hazardous material" means (i) any
     substance which is listed or defined as a hazardous substance, hazardous
     constituent, or solid waste pursuant to any Applicable Environmental Laws
     and (ii) petroleum (including crude oil and any fraction thereof), natural
     gas, and natural gas liquids.

     2.20 Labor Relations.
          ---------------

     (a) Except as disclosed on Schedule 2.20, (i) there are no collective
                                -------------
bargaining agreements or other labor union contracts applicable to any employees
of Seller to or by which Seller is a party or is bound, no such agreement or
contract has been requested by any employee or group of employees of Seller, and
no discussions have occurred with respect thereto by management of Seller with
any such employees; (ii) no employees of Seller are represented by any labor
organization, collective bargaining representative, or group of employees; (iii)
no labor organization, collective bargaining representative, or group of
employees claims to represent a majority of the employees of Seller; (iv) Seller
is not aware of or involved with any representational campaign or other
organizing activities by any union or other organization or group seeking to
become the collective bargaining representative of any of the employees of
Seller; (v) Seller is not obligated to bargain collectively with respect to
wages, hours, and other terms and conditions of employment with any recognized
or certified labor organization, collective bargaining representative, or group
of employees representing employees of Seller; and (vi) Seller is not aware of
any strikes, work stoppages, work slowdowns, or lockouts or any threats thereof
by or with respect to any employees of Seller, and since January 1, 1997, there
have been no labor disputes, strikes, work stoppages, work slowdowns, lockouts,
or similar matters involving any such employees.

                                       11
<PAGE>

     (b)  Seller is in compliance with all Applicable Laws pertaining to
employment and employment practices and wages, hours, and other terms and
conditions of employment in respect of its employees and has no accrued
liability for any arrears of wages or any Taxes or penalties for failure to
comply with any thereof. Seller is not engaged in any unfair labor practices or
unlawful employment practices. There is no pending or, to the best knowledge of
Seller, threatened Proceeding against or involving Seller by or before, and
Seller is not subject to any judgment, order, writ, injunction, or decree of or
inquiry from, the National Labor Relations Board, the Equal Employment
Opportunity Commission, the Department of Labor, or any other Governmental
Entity in connection with any current, former, or prospective employee of
Seller.

     (c)  Seller believes that its relations with its employees are
satisfactory.

     2.21 Illegal Payments.  To the best knowledge of Seller, none of Seller or
          ----------------
any director, officer, employee, or agent of Seller has, directly or indirectly,
paid or delivered any fee, commission, or other sum of money or item of property
however characterized to any broker, finder, agent, government official, or
other person, in the United States or any other country, in any manner related
to the Assets or Seller's business, which Seller or any such director, officer,
employee, or agent knows or has reason to believe to have been illegal under any
Applicable Law.

     2.22 Condition of Assets.  The Assets constitute, among other things, all
          -------------------
the tangible assets and properties used or held for use in connection with the
operation of Seller's business. All the Assets shall, as of the date of Closing,
be in good working order (which Buyer shall be permitted to verify via a walk-
through within 24 hours prior to closing), failing which Buyer may elect not to
close and may terminate this Agreement.

     2.23 Intellectual Property.  Except for the trademarks, service marks, and
          ---------------------
trade names set forth on Schedule 2.23, Seller does not own, hold, use, or have
                         -------------
pending any Intellectual Property in connection with the operation of the Assets
or its business. Seller has not received any written notice or claim of any
infringement, violation, misuse, or misappropriation by Seller in connection
with any Intellectual Property owned or purported to be owned by any other
person.

     2.24 Agreements.
          ----------

     (a)  All material agreements, arrangements, and understandings of any
nature (written or oral, formal or informal) (collectively, for purposes of this
Section, "agreements") to which Seller is a party or by which Seller is
otherwise bound, that relate to the Assets or Seller's business at the Call
Center are listed on Schedule 2.24.
                     -------------

     (b)  Seller has delivered to Buyer and Buyer acknowledges receipt of
accurate and complete copies of the agreements listed on Schedule 2.24. Each of
                                                         -------------
such agreements is a valid and binding agreement of the parties thereto,
enforceable against them in accordance with its terms. Except as set forth on
Schedule 2.24, no breach or default exists with respect to any of such
-------------
agreements; no event has occurred which, after the giving of notice or the
passage of time or otherwise, will result in any such breach or default; and
Seller has not been advised by any other party to any of such

                                       12
<PAGE>

Agreements that such party believes there has been a breach of any of such
Agreements. Except as disclosed on Schedule 2.24, each of such agreements is
                                   -------------
freely and fully assignable to Buyer without penalty or other adverse
consequence.

     2.25 Personal Property.  Set forth on Schedule 2.25 is a list (as of March
          -----------------                -------------
15, 2000, and containing, where applicable, a detail of serial numbers and
version numbers) of all furniture, equipment, machinery, computer hardware and
software, materials, motor vehicles, and other personal property (other than
spare parts, supplies, and inventories) owned or leased by Seller and used or
held for use in connection with the operation of the Call Center (other than any
item having a value individually of less than $1,000, which together with all
such omitted items do not, in the aggregate, have a value exceeding $25,000).

     2.26 Customers.  Set forth on Schedule 2.26 is a list of the ten (10)
          ---------                -------------
largest customers of the Seller, on the basis of revenues for goods sold or
services provided for the most recent fiscal year. Schedule 2.26 also lists the
                                                   -------------
ten (10) largest suppliers of the Seller, on the basis of cost of goods or
services purchased for the most recent fiscal year. Except as disclosed in
Schedule 2.26, no such customer or supplier has ceased or materially reduced its
-------------
purchases from or sales or provision of services to the Seller since December
31, 1999, or to the knowledge of the Seller, has threatened to cease or
materially reduce such purchases or sales or provision of services after the
date hereof. Except as disclosed in Schedule 2.26, to the knowledge of the
                                    -------------
Seller, no such customer or supplier is the subject of any bankruptcy proceeding
or has otherwise commenced any proceeding to seek protection from its creditors
generally.

     2.27 Disclosure.  No representation or warranty made by Seller or Access
          ----------
Worldwide in this Agreement, and no statement of Seller or Access Worldwide
contained in any document, certificate, or other writing furnished or to be
furnished by them pursuant hereto or in connection herewith, contains or will
contain, at the time of delivery, any untrue statement of a material fact or
omits or will omit, at the time of delivery, to state any material fact
necessary in order to make the statements contained therein, in light of the
circumstances under which they are made, not misleading. Neither Seller nor
Access Worldwide knows of any matter specifically relating to the Assets or
Seller's business that has not been disclosed to Buyer pursuant to this
Agreement that has, is likely to have, or will have a material adverse effect on
the Assets or Buyer's operation thereof. Seller has delivered or made available
to Buyer accurate and complete copies of all agreements, documents, and other
writings referred to or listed in this Article II or any Schedule hereto.

     2.28 Representations and Warranties on Closing Date.  The representations
          ----------------------------------------------
and warranties made in this Article II will be true and correct on and as of the
Closing Date with the same force and effect as if such representations and
warranties had been made on and as of the Closing Date, except that any such
representations and warranties that expressly relate only to an earlier date
shall be true and correct on the Closing Date as of such earlier date.

                                       13
<PAGE>

                                  ARTICLE III

                    REPRESENTATIONS AND WARRANTIES OF BUYER

     Buyer represents and warrants to Seller that:

     3.1  Authority Relative to This Agreement.  Buyer has full partnership
          ------------------------------------
power and authority to execute, deliver, and perform this Agreement and the
Ancillary Documents to which it is a party and to consummate the transactions
contemplated hereby and thereby. The execution, delivery, and performance by
Buyer of this Agreement and the Ancillary Documents to which it is a party, and
the consummation by it of the transactions contemplated hereby and thereby, have
been duly authorized by all necessary action of Buyer. This Agreement has been
duly executed and delivered by Buyer and constitutes, and each Ancillary
Document executed or to be executed by Buyer has been, or when executed will be,
duly executed and delivered by Buyer and constitutes, or when executed and
delivered will constitute, a valid and legally binding obligation of Buyer,
enforceable against Buyer in accordance with its respective terms, except that
such enforceability may be limited by (i) applicable bankruptcy, insolvency,
reorganization, moratorium, and similar laws affecting creditors' rights
generally, (ii) equitable principles that may limit the availability of certain
equitable remedies (such as specific performance) in certain instances, and
(iii) public policy considerations with respect to the enforceability of rights
of indemnification.

     3.2  Noncontravention.  The execution, delivery, and performance by Buyer
          ----------------
of this Agreement and the Ancillary Documents to which it is a party and the
consummation by it of the transactions contemplated hereby and thereby do not
and will not (i) conflict with or result in a violation of any provision of, or
constitute (with or without the giving of notice or the passage of time or both)
a default under, or give rise (with or without the giving of notice or the
passage of time or both) to any right of termination, cancellation, or
acceleration under, or require any consent, approval, authorization, or waiver
of any party to, any bond, debenture, note, mortgage, indenture, lease,
contract, agreement, or other instrument or obligation to which Buyer is a party
or by which Buyer or any of its properties may be bound or any Permit held by
Buyer, (ii) result in the creation or imposition of any Encumbrance upon the
properties of Buyer, or (iii) violate any Applicable Law binding upon Buyer.

     3.3  Governmental Approvals.  No consent, approval, order, or
          ----------------------
authorization of, or declaration, filing, or registration with, any Governmental
Entity is required to be obtained or made by Buyer in connection with the
execution, delivery, or performance by Buyer of this Agreement and the Ancillary
Documents to which it is a party or the consummation by it of the transactions
contemplated hereby or thereby, other than (i) filings with Governmental
Entities to occur in the ordinary course following the consummation of the
transactions contemplated hereby, and (ii) such consents, approvals, orders, or
authorizations that, if not obtained, and such declarations, filings, or
registrations that, if not made, would not, individually or in the aggregate,
have a material adverse effect on the business, assets, results of operations,
condition (financial or otherwise), or prospects of Buyer or on the ability of
Buyer to consummate the transactions contemplated hereby.

                                       14
<PAGE>

     3.4  Legal Proceedings.  There are no Proceedings pending, or to the best
          -----------------
knowledge of Buyer threatened, seeking to restrain, prohibit, or obtain damages
or other relief in connection with this Agreement or the transactions
contemplated hereby.

     3.5  Brokerage Fees.  Neither Buyer nor any of its affiliates has
          --------------
retained any financial advisor, broker, agent, or finder or paid or agreed to
pay any financial advisor, broker, agent, or finder on account of this Agreement
or any transaction contemplated hereby. Buyer shall indemnify and hold harmless
Seller from and against any and all losses, claims, damages, and liabilities
(including legal and other expenses reasonably incurred in connection with
investigating or defending any claims or actions) with respect to any finder's
fee, brokerage commission, or similar payment in connection with any transaction
contemplated hereby asserted by any person on the basis of any act or statement
made or alleged to have been made by Buyer or any of its affiliates.

     3.6  Disclosure.  No representation or warranty made by Buyer in this
          ----------
Agreement, and no statement of Buyer contained in any document, certificate, or
other writing furnished or to be furnished by Buyer pursuant hereto or in
connection herewith, contains or will contain, at the time of delivery, any
untrue statement of a material fact or omits, or will omit, at the time of
delivery, to state any material fact necessary in order to make the statements
contained therein, in the light of the circumstances under that they are made,
not misleading.

     3.7  Representations and Warranties on Closing Date.  The representations
          ----------------------------------------------
and warranties made in this Article III will be true and correct on and as of
the Closing Date with the same force and effect as if such representations and
warranties had been made on and as of the Closing Date, except that any such
representations and warranties that expressly relate only to an earlier date
shall be true and correct on the Closing Date as of such earlier date.


                                  ARTICLE IV

                                    CLOSING

     The consummation of the transactions contemplated hereby shall take place
(i) at the offices of Thompson & Knight, P.C., 1700 Pacific Avenue, Suite 3300,
Dallas, Texas 75201, at 10:00 a.m., local time, as soon as practicable following
satisfaction or waiver of all of the conditions set forth in Articles VII, VIII
and IX (the "Closing"). The date on which the Closing is required to take place
is herein referred to as the "Closing Date." All Closing transactions shall be
deemed to have occurred simultaneously.

                                       15
<PAGE>

                                   ARTICLE V

                      CONDUCT OF BUSINESS PENDING CLOSING

     Seller hereby covenants and agrees with Buyer as follows:

     5.1  Conduct and Preservation of Business.  Except as expressly provided
          ------------------------------------
in this Agreement, during the period from the date hereof to the Closing, Seller
(i) shall conduct the business of the Call Center only in the ordinary course
consistent with past practice and in compliance with this Agreement and all
Applicable Laws; (ii) shall use its best efforts to preserve, maintain, and
protect the Assets; and (iii) shall use its best efforts to preserve intact the
Call Center's business organization, to keep available the services of its
employees, and to maintain existing relationships with suppliers, contractors,
distributors, customers, and others having business relationships with Seller.

     5.2  Restrictions on Certain Actions.  Without limiting the generality of
          -------------------------------
Section 5.1, and except as otherwise expressly provided in this Agreement, prior
to the Closing, Seller shall not, without the prior written consent of Buyer:

          (a) mortgage or pledge any of the Assets or create or suffer to exist
     any Encumbrance thereupon, other than those existing in connection with the
     Permitted Encumbrances;

          (b) sell, lease, transfer, or otherwise dispose of, directly or
     indirectly, any of the Assets, other than in the ordinary course of
     business consistent with past practice;

          (c) regarding the Assets, enter into, or amend, modify, or change, any
     lease, contract, agreement, commitment, arrangement, or transaction related
     to the Call Center, except in the ordinary course of business consistent
     with past practice;

          (d) delay payment of any account payable or other liability of such
     Seller beyond its due date or the date when such liability would have been
     paid in the ordinary course of business consistent with past practice;

          (e) allow the levels of raw materials, work-in-process, finished
     goods, supplies, and other materials included in the Assets to vary in any
     material respect from the levels customarily maintained by Seller in the
     ordinary course of business consistent with past practice;

          (f) permit any current insurance or reinsurance policies to be
     canceled or terminated or any of the coverages thereunder to lapse if such
     policy covers Assets or insures risks, contingencies, or liabilities of
     Seller, unless simultaneously with such cancellation, termination, or
     lapse, replacement policies providing coverage equal to or greater than the
     coverage canceled, terminated, or lapsed are in full force and effect and
     written copies thereof have been provided to Buyer;

                                       16
<PAGE>

          (g) take any action that would or might make any of the
     representations or warranties of such Seller contained in this Agreement
     untrue or inaccurate as of any time from the date of this Agreement to the
     Closing or would or might result in any of the conditions set forth in this
     Agreement not being satisfied;

          (h) enter into or amend any contract, agreement, or other commitment
     that would have a material adverse effect on the Assets or the Call Center;
     or

          (i) authorize or propose, or agree in writing or otherwise to take,
     any of the actions described in this Section 5.2.


                                  ARTICLE VI

                             ADDITIONAL AGREEMENTS

     6.1  Payment of Liabilities.  Seller shall pay, perform, and discharge all
          ----------------------
of Seller's liabilities (other than the Assumed Liabilities) that are due after
the Closing Date, as and when the same become due and payable.

     6.2  Notification of Certain Matters.  Seller shall give prompt notice to
          -------------------------------
Buyer of (i) any material failure of Seller to comply with or satisfy any
covenant, condition, or agreement to be complied with or satisfied hereunder,
and (ii) any notice or other communication from any person alleging that the
consent or approval of such person is or may be required in connection with the
transactions contemplated by this Agreement (other than those consents and
approvals indicated as required on Schedule 2.3). Buyer shall give prompt
                                   ------------
notice to Seller of any material failure of Buyer to comply with or satisfy any
covenant, condition, or agreement to be complied with or satisfied hereunder.
The delivery of any notice pursuant to this Section 6.2 shall not be deemed to
(i) modify the representations or warranties hereunder of the party delivering
such notice, or (ii) limit or otherwise affect the remedies available hereunder
to the party receiving such notice.

     6.3  Fees and Expenses.  Except as otherwise expressly provided in this
          -----------------
Agreement, all fees and expenses, including fees and expenses of counsel,
financial advisors, and accountants, incurred in connection with this Agreement
and the transactions contemplated hereby shall be paid by the party incurring
such fee or expense, whether or not the Closing shall have occurred; provided,
however, that if this Agreement shall have been terminated pursuant to Section
10.1 as a result of the willful breach by a party of any of its representations,
warranties, covenants, or agreements set forth in this Agreement, such breaching
party shall pay the costs and expenses of the other parties in connection with
the transactions contemplated by this Agreement.

     6.4  Taxes; Other Charges.  All sales, use and gross receipts Taxes
          --------------------
resulting from the consummation of the transactions contemplated hereby (other
than income taxes of Buyer and its affiliates) shall be borne by Seller, and the
parties shall cooperate in obtaining all exemptions from such Taxes. All other
excise, registration, transfer, recording, and stamp Taxes and fees incurred

                                       17
<PAGE>

in connection with the consummation of the transactions contemplated hereby
shall be borne by Buyer. All ad valorem or similar Taxes attributable to the
Assets for the 2000 calendar year (as well as prepaid rentals and unearned and
paid utility charges) shall be pro-rated between Buyer and Seller on a daily
basis as of the Closing Date.

     6.5  Public Announcements.  Except as may be required by Applicable Law,
          --------------------
neither Buyer, Seller nor Access Worldwide shall issue any press release or
otherwise make any public statement with respect to this Agreement or the
transactions contemplated hereby without the prior written consent of the other
party (which consent shall not be unreasonably withheld). Any such press release
or public statement required by Applicable Law shall only be made after
reasonable notice to the other party.

     6.6  Books and Records.  Buyer agrees that Seller shall have the right, at
          -----------------
its own expense, at any time or from time to time after the Closing Date during
reasonable business hours upon reasonable notice, to inspect and make copies of
or extracts from any of the books and records relating to the ownership or
operation of the Assets prior to the Closing Date in the possession of Buyer or
its affiliates. None of such books and records in the possession of Buyer shall
be destroyed without the express written consent of Seller unless first
reproduced by microfilm or any other similar process. In the event that Buyer
shall wish to destroy any of such books and records at any time or from time to
time after the Closing Date, Buyer shall give not less than sixty (60) days
notice to Seller, who shall have the right, at its own expense, during
reasonable business hours to remove such books and records and to keep
possession of the same.

     6.7  [Reserved]

     6.8  Employee and Employee Benefit Plan Matters.
          ------------------------------------------

          (a) Schedule 6.8(a) sets forth a complete list of the names, social
              ---------------
     security numbers and dates of employment of each employee of Seller
     relevant to the operation of the Assets and the Call Center as of the date
     of this Agreement (the "Relevant Employees"), together with a description
     of the position of each such employee and the total amounts of salary,
     bonuses and other compensation paid or payable by Seller to each such
     employee for the fiscal year ending December 31, 1999. Buyer shall offer
     employment, effective on the Closing Date, to those Relevant Employees who
     are employed by Seller as of the Closing Date and any such Relevant
     Employee receiving an employment offer shall be afforded the benefits and
     other employment terms as are provided by Buyer in its sole discretion. In
     connection with such matters, Seller will be responsible for the payment of
     any and all sums due and owing to any such employees who accept such offer
     of employment with respect to severance pay, accrued and unused vacation,
     employee benefits, insurance items, salary and similar matters related to
     such employees' employment by Seller. It shall be a requirement that any
     such employee who accepts Buyer's offer of employment shall have resigned
     his employment with Seller as of the Closing Date and that Seller shall
     have released such employee from all non-competition, non-solicitation,
     confidentiality and similar agreements as to periods after the Closing
     Date.

                                       18
<PAGE>

          (b) Buyer is not hereby, and at no time hereafter will be, adopting,
     accepting, or assuming any employee benefit plan or collective bargaining
     agreement relating to Seller's employees or any other agreement, trust,
     plan, fund, or other arrangement of Seller that provides for employee
     benefits or perquisites (collectively, "Employment Arrangements"), and
     Buyer shall have no liability or obligation whatsoever under any Employment
     Arrangement to Seller or to any employees of Seller, whether or not any of
     such employees are offered employment by or become employees of Buyer.
     Buyer is not obligated to replace any of the Employment Arrangements for
     any employees of Seller who become employees of Buyer, nor is Buyer
     obligated to provide such persons with any similar agreements, plans, or
     arrangements.

          (c) Seller will comply after the Closing Date with the requirements of
     Sections 601 through 608 of ERISA and Section 4980B of the Code with
     respect to any employee or former employee of Seller (and any dependent or
     former dependent thereof) whose employment with Seller terminates in
     connection with or prior to Buyer's purchase of the Assets.

          (d) The parties hereto do not intend to create any third party
     beneficiary rights respecting any employee of Seller or its affiliates as a
     result of the provisions of this Agreement and specifically hereby negate
     any such intent.

     6.9  Acquisition Proposals.  From and after the date of this Agreement
          ---------------------
until the earlier of the Closing or the termination of this Agreement, neither
Seller nor any affiliate, director, officer, employee, agent, or representative
of Seller shall, directly or indirectly, (i) solicit, initiate, or encourage any
Acquisition Proposal (as defined below) or (ii) engage in discussions or
negotiations with, or disclose any nonpublic information relating to the Assets
or the Call Center to, any person that is considering making or has made an
Acquisition Proposal. The term "Acquisition Proposal", as used in this Section
6.9, means any offer or proposal for, or any indication of interest in, the
acquisition of the Assets, the Call Center or any portion thereof, other than
the transactions contemplated or expressly permitted by this Agreement, by
virtue of a merger, sale of assets or stock, or other acquisition of any of the
stock or assets of Seller.

     6.10 Reasonable Best Efforts.  Each party hereto agrees that it will not
          -----------------------
voluntarily undertake any course of action inconsistent with the provisions or
intent of this Agreement and will use its reasonable best efforts to take, or
cause to be taken, all action and to do, or cause to be done, all things
reasonably necessary, proper, or advisable under Applicable Laws to consummate
the transactions contemplated by this Agreement. Seller shall cooperate with and
assist Buyer and its authorized representatives in order to provide an efficient
and orderly transfer of the control and management of the Assets and the Call
Center to Buyer, to permit Buyer to assume the Assumed Liabilities without any
changes in their repayment terms and conditions, and to avoid any undue
interruption in the ongoing operations of the Assets and the Call Center
following the Closing.


                                  ARTICLE VII

                                       19
<PAGE>

                      CONDITIONS TO OBLIGATIONS OF SELLER

     The obligations of Seller to consummate the transactions contemplated by
this Agreement shall be subject to the fulfillment on or prior to the Closing
Date of each of the following conditions:

     7.1  Representations and Warranties True.  All the representations and
          -----------------------------------
warranties of Buyer contained in this Agreement, and in any agreement,
instrument, or document delivered pursuant hereto or in connection herewith on
or prior to the Closing Date, shall be true and correct as of the date made and
(having been deemed to have been made again on and as of the Closing Date in the
same language) shall be true and correct on and as of the Closing Date.

     7.2  Covenants and Agreements Performed.  Buyer shall have performed and
          ----------------------------------
complied with all covenants and agreements required by this Agreement to be
performed or complied with by it on or prior to the Closing Date.

     7.3  Certificate.  Seller shall have received a certificate executed on
          -----------
behalf of Buyer by the chief executive and chief financial officers of Buyer,
dated the Closing Date, representing and certifying, in such detail as Seller
may reasonably request, that the conditions set forth in Sections 7.1 and 7.2
have been fulfilled.

     7.4  Legal Proceedings.  No Proceeding shall, on the Closing Date, be
          -----------------
pending or threatened seeking to restrain, prohibit, or obtain damages or other
relief in connection with this Agreement or the consummation of the transactions
contemplated hereby.

     7.5  Approval.  The transactions contemplated by this Agreement shall
          --------
have been approved, in accordance with Applicable Laws and the limited
partnership agreement of Buyer, by the general partner of Buyer, and by the
general partner's Board of Directors.

     7.6  Releases.
          --------

          (a) Seller shall have obtained releases from John Allen and Chris
     Purdy from any liability for post-Closing compensation from Seller
     (including without limitation any claims for termination and/or severance
     payments).

          (b) With respect to all employees being hired by Buyer who are being
     released from agreements under Section 6.8, Sellers shall have obtained
     releases from such employees releasing Sellers from any and all severance
     and/or termination payments and any other claims relative to said
     employee's termination by Sellers.

                                       20
<PAGE>

                                 ARTICLE VIII

                      CONDITIONS TO OBLIGATIONS OF BUYER

     The obligations of Buyer to consummate the transactions contemplated by
this Agreement shall be subject to the fulfillment on or prior to the Closing
Date of each of the following conditions:

     8.1  Representations and Warranties True.  All the representations and
          -----------------------------------
warranties of Seller contained in this Agreement, and in any agreement,
instrument, or document delivered pursuant hereto or in connection herewith on
or prior to the Closing Date, shall be true and correct as of the date made and
(having been deemed to have been made again on and as of the Closing Date in the
same language) shall be true and correct on and as of the Closing Date.

     8.2  Covenants and Agreements Performed.  Seller shall have performed and
          ----------------------------------
complied with all covenants and agreements required by this Agreement to be
performed or complied with by it on or prior to the Closing Date.

     8.3  Certificate.  Buyer shall have received certificates executed on
          -----------
behalf of Seller by the chief executive officer and chief financial officer of
Seller, dated the Closing Date, representing and certifying, in such detail as
Buyer may reasonably request, that the conditions set forth in Sections 8.1 and
8.2 have been fulfilled.

     8.4  Legal Proceedings.  No Proceeding shall, on the Closing Date, be
          -----------------
pending or threatened seeking to restrain, prohibit, or obtain damages or other
relief in connection with this Agreement or the consummation of the transactions
contemplated hereby.

     8.5  No Material Adverse Change.  Since the date hereof, there shall not
          --------------------------
have been any material adverse change in the business, assets, results of
operations, condition (financial or otherwise), or prospects of Seller or the
ownership or operation of the Assets or the Call Center or any material portion
thereof.

     8.6  Documents.  Buyer shall have received, after using diligent efforts
          ---------
to obtain, the certificates, instruments, and documents listed below, all of
which shall be in form and substance reasonably satisfactory to Buyer:

          (a) Bills of sale, certificates of title and other instruments of
     assignment, transfer, and conveyance sufficient to transfer to Buyer and
     effectively vest in Buyer all right, title, and interest of Seller and
     Access Worldwide in and to the Assets, subject only to the Permitted
     Encumbrances.

          (b) Executed copies of all consents and approvals of third parties
     required to be obtained by or on the part of Seller for the consummation of
     the transactions contemplated hereby.

          (c) [Reserved]

                                       21
<PAGE>

          (d) Lien search reports showing that no financing statements or other
     liens (or notices with respect to liens) affecting any of the Assets naming
     Seller or Access Worldwide as debtor are on file in the Uniform Commercial
     Code or other relevant records of the office of the Secretary of State or
     the county clerk's office of any jurisdiction in which any of the Call
     Center's operations are conducted, other than as otherwise permitted by
     this Agreement.

          (e) Releases of all liens affecting any of the Assets.

          (f) Seller shall deliver to Buyer a non-foreign certificate required
     by Section 1445 of the Code and applicable regulations.

          (g) A lease agreement with CB Parkway Business Center III, Ltd., in a
     form acceptable to Buyer, granting Buyer full rights as sole tenant and
     occupant of all premises at which the Call Center's operations are
     conducted.

          (h) Written assurance from Sprint/United Management Company confirming
     the continuing validity and enforceability of that certain Master Services
     Agreement dated as of January 1, 1997 with Seller, and that Sprint/United
     Management Company will recognize Buyer as the owner of all of Seller's
     right, title, and interest in and to such agreement.

          (i) True and complete copies of Seller's balance sheet as of March 31,
     2000 and the related statements of income for the three months then ended.

          (j) Employment Agreements between Buyer and John Allen and between
     Buyer and Chris Purdy, in each case having a term of not less than two (2)
     years.

          (k) A Noncompetition Agreement between Seller, Access Worldwide and
     Buyer, substantially in the form attached hereto as Exhibit A, and a
                                                         ---------
     Referral Agreement between Seller, Access Worldwide and Buyer substantially
     in the form attached hereto as Exhibit B.
                                    ---------

          (l) A document evidencing the termination of Seller's rights to use
     the JESS software and any other software licensed to Seller by Access
     Worldwide.

          (m) A License Agreement providing that Access Worldwide will provide
     to Buyer a royalty-free, fully paid-up, non-exclusive, perpetual license to
     Access Worldwide's JESS software (including open source codes) for
     unlimited seats, and that if either party makes any enhancements to the
     JESS software, it will provide such enhancements (with open source codes)
     to the other on a royalty-free, fully paid-up, non-exclusive, perpetual
     basis. The License Agreement will further provide that Buyer may sell or
     license the software to non-U.S. persons provided that one-half of the
     proceeds therefrom must be paid to Access Worldwide. The License Agreement
     will further provide that Access Worldwide will provide to Buyer limited
     technical support for 90 days following the Closing at no charge except
     that Buyer will pay Access Worldwide's out-of-pocket expenses, and that
     Access Worldwide will provide technical support beyond such 90-day period
     to Buyer at $150.00 per hour in addition to out-of-pocket expenses. Terms
     of payment are net 30 days.

                                       22
<PAGE>

          (n) Such other certificates, instruments, and documents as may be
     reasonably deemed necessary by Buyer to carry out the intent and purposes
     of this Agreement, including a copy of the duly signed director consent or
     minutes, as applicable and certified as true and complete by the Secretary
     of Seller, required by Section 8.7.

     8.7  Approval.  The transactions contemplated by this Agreement shall have
          --------
been approved, in accordance with Applicable Laws and the limited partnership
agreement of Seller, by the general partner of Seller and by the general
partner's Board of Directors.


                                  ARTICLE IX

                   CONDITIONS TO OBLIGATIONS OF ALL PARTIES

     The obligations of all parties to consummate the transactions contemplated
by this Agreement shall be subject to the fulfillment on or prior to the Closing
Date of each of the following conditions:

     9.1  Governmental Approvals.  Favorable orders, consents, and approvals in
          ----------------------
the form required to consummate this Agreement, the Ancillary Documents, and all
transactions contemplated thereby, shall have been received (if required) from
necessary governmental agencies.


                                   ARTICLE X

                     TERMINATION, AMENDMENT, AND REMEDIES

     10.1 Termination.  This Agreement may be terminated and the transactions
          -----------
contemplated hereby abandoned at any time prior to the Closing in the following
manner:

          (a) by mutual written consent of Seller and Buyer; or

          (b) by Seller or by Buyer, if:

              (i)  the Closing shall not have occurred on or before the
          thirtieth day following the date of execution of this Agreement,
          unless such failure to close shall be due to a breach of this
          Agreement by the party seeking to terminate this Agreement pursuant to
          this clause (i); or

              (ii) there shall be any statute, rule, or regulation that makes
          consummation of the transactions contemplated hereby illegal or
          otherwise prohibited or a Governmental Entity shall have issued an
          order, decree, or ruling or taken any other action permanently
          restraining, enjoining, or otherwise prohibiting

                                       23
<PAGE>

          the consummation of the transactions contemplated hereby, and such
          order, decree, ruling, or other action shall have become final and
          nonappealable; or

          (c) by Seller, if (i) any of the representations or warranties of
     Buyer contained in this Agreement shall not be true and correct when made
     or at any time prior to the Closing as if made at and as of such time, or
     (ii) Buyer shall have failed to fulfill any of its obligations under this
     Agreement, and, in the case of each of clauses (i) and (ii), such
     misrepresentation, breach of warranty, or failure (provided it can be
     cured) has not been cured within thirty (30) days of actual knowledge
     thereof by Buyer; or

          (d) by Buyer, if (i) any of the representations or warranties of
     Seller contained in this Agreement shall not be true and correct when made
     or at any time prior to the Closing as if made at and as of such time, or
     (ii) Seller shall have failed to fulfill any of its obligations under this
     Agreement, and, in the case of each of clauses (i) and (ii), such
     misrepresentation, breach of warranty, or failure (provided it can be
     cured) has not been cured within thirty (30) days of actual knowledge
     thereof by Seller.

     10.2 Effect of Termination.  In the event of the termination of this
          ---------------------
Agreement pursuant to Section 10.1 by Seller or Buyer, written notice thereof
shall forthwith be given by specifying the provision hereof pursuant to which
such termination is made, and this Agreement shall become void and have no
effect, except that the agreements contained in this Section 10.2, in Section
6.3, and in Articles XI, XII and XIII shall survive the termination hereof.
Nothing contained in this Section 10.2 shall relieve any party from liability
for any breach of this Agreement.

     10.3 Waiver.  Seller, on the one hand, or Buyer, on the other, may (i)
          ------
waive any inaccuracies in the representations and warranties of the other
contained herein or in any document, certificate, or writing delivered pursuant
hereto or (ii) waive compliance by the other with the other's agreements or
fulfillment of any conditions to obligations contained herein. Any agreement on
the part of a party hereto to any such waiver shall be valid only if set forth
in an instrument in writing signed by or on behalf of such party or parties. No
failure or delay by a party hereto in exercising any right, power, or privilege
hereunder shall operate as a waiver thereof nor shall any single or partial
exercise thereof preclude any other or further exercise thereof or the exercise
of any other right, power, or privilege.

     10.4 Remedies Not Exclusive.  The rights and remedies herein provided
          ----------------------
shall be cumulative and not exclusive of any rights or remedies provided by law.
The rights and remedies of any party based upon, arising out of, or otherwise in
respect of any inaccuracy in or breach of any representation, warranty,
covenant, or agreement contained in this Agreement shall in no way be limited by
the fact that the act, omission, occurrence, or other state of facts upon which
any claim of any such inaccuracy or breach is based may also be the subject
matter of any other representation, warranty, covenant, or agreement contained
in this Agreement (or in any other agreement between the parties) as to which
there is no inaccuracy or breach.

                                       24
<PAGE>

                                  ARTICLE XI

                 SURVIVAL OF REPRESENTATIONS; INDEMNIFICATION

     11.1 Survival.
          --------

          (a) The representations and warranties of the parties hereto contained
     in this Agreement or in any certificate, instrument, or document delivered
     pursuant hereto shall survive for three months after the Closing Date,
     except that the representatives contained in Sections 2.2, 2.5, 3.2 and
     14.1 will survive for a period of three years after the Closing Date and
     the representations contained in Sections 2.9 and 2.19 will survive until
     three months following the expiration of the limitation period under the
     applicable statute of limitations (each such time of expiration, a
     "Survival Date"). From and after the Survival Date, no party hereto or any
     shareholder, director, officer, employee, or affiliate of such party shall
     be under any liability with respect to any representation or warranty to
     which such Survival Date relates, except with respect to matters as to
     which notice has been received in accordance with Section 11.1(b).

          (b) No party hereto shall have any indemnification obligation pursuant
     to this Article XI in respect of any representation or warranty unless
     before the applicable Survival Date said party shall have received from the
     party seeking indemnification written notice of the existence of the claim
     for or in respect of which indemnification in respect of such
     representation or warranty is sought.

     11.2 Indemnification by Seller.  Subject to the terms and conditions of
          -------------------------
this Article XI, Seller and Access Worldwide shall jointly and severally
indemnify, defend, and hold harmless Buyer, each director, officer, employee,
representative and agent of Buyer, and their respective heirs, legal
representatives, successors, and assigns (collectively, the "Buyer Group"), from
and against any and all claims, actions, causes of action, demands, assessments,
losses, damages, liabilities, judgments, settlements, penalties, costs, and
expenses (including reasonable attorneys' fees and expenses), of any nature
whatsoever, whether actual or consequential (collectively, "Damages"), asserted
against, imposed upon, or incurred by any member of the Buyer Group, directly or
indirectly, by reason of or resulting from any of the following (collectively,
"Buyer Claims"):

          (a) any inaccuracy in or breach of any representation or warranty of
     Seller or Access Worldwide contained in this Agreement or in any
     certificate, instrument, or document delivered pursuant hereto;

          (b) any breach by Seller or Access Worldwide of any of the covenants
     or agreements contained in this Agreement or in any certificate,
     instrument, or document delivered pursuant hereto;

                                       25
<PAGE>

          (c) any liability or obligation of Seller or its affiliates (whether
     accrued, absolute, contingent, unliquidated, or otherwise, whether or not
     known to Seller, and whether due or to become due), unless otherwise
     assumed by Buyer hereunder;

          (d) any Taxes arising under state Tax laws in connection with the sale
     of the Assets to Buyer;

          (e) the ownership, operation, management, or use of the Assets and the
     Call Center prior to and including the Closing Date;

          (f) any services provided, or any products manufactured, distributed
     or sold, by Seller or its affiliates;

          (g) any action taken or claim asserted by or on behalf of any partner
     of Seller, whether or not in connection with the transactions contemplated
     by this Agreement; and

          (h) any acts or omissions of Seller or its affiliates prior to the
     Closing Date and any events or occurrences involving the Assets or the Call
     Center, the operation of Seller's business (other than the Assumed
     Liabilities), or the current or former employees or independent contractors
     of Seller or its affiliates taking place prior to the Closing Date, unless
     otherwise assumed by Buyer hereunder.

     11.3 Indemnification by Buyer.  Subject to the terms and conditions of
          ------------------------
this Article XI, Buyer shall indemnify, defend, and hold harmless Seller and
Access Worldwide, and each director, officer, employee, representative and agent
of Seller and Access Worldwide, and their respective heirs, legal
representatives, successors, and assigns (collectively, the "Seller Group") from
and against any and all Damages asserted against, resulting to, imposed upon, or
incurred by any member of the Seller Group, directly or indirectly, by reason of
or resulting from any of the following:

          (a) any inaccuracy in or breach of any representation or warranty of
     Buyer contained in this Agreement or in any certificate, instrument, or
     document delivered pursuant hereto;

          (b) any breach by Buyer of any of the covenants or agreements
     contained in this Agreement or in any certificate, instrument, or document
     delivered pursuant hereto; and

          (c) the operation of the Assets and the Call Center following the
     Closing Date.

     11.4 Procedure for Indemnification.  Promptly after receipt by an
          -----------------------------
indemnified party under Section 11.2 or 11.3 of notice of the commencement of
any action, or after an indemnified party's otherwise becoming aware of facts or
circumstances giving rise to any Damages, such indemnified party shall, if a
claim in respect thereof is to be made against an indemnifying party under such
Section, give written notice to the indemnifying party of the commencement
thereof, but the failure to so notify the indemnifying party shall not relieve
it of any liability that it may have to any indemnified party except to the
extent the indemnifying party demonstrates that the defense of such

                                       26
<PAGE>

action is prejudiced thereby. In case any such action shall be brought against
an indemnified party and it shall give written notice to the indemnifying party
of the commencement thereof, the indemnifying party shall be entitled to
participate therein and, to the extent that it may wish, to assume the defense
thereof with counsel reasonably satisfactory to such indemnified party. If the
indemnifying party elects to assume the defense of such action, the indemnified
party shall have the right to employ separate counsel at its own expense and to
participate in the defense thereof. If the indemnifying party elects not to
assume (or fails to assume) the defense of such action, the indemnified party
shall be entitled to assume the defense of such action with counsel of its own
choice, at the expense of the indemnifying party. If the action is asserted
against both the indemnifying party and the indemnified party and there is a
conflict of interests that renders it inappropriate for the same counsel to
represent both the indemnifying party and the indemnified party, the
indemnifying party shall be responsible for paying for separate counsel for the
indemnified party; provided, however, that if there is more than one indemnified
party, the indemnifying party shall not be responsible for paying for more than
one separate firm of attorneys to represent the indemnified parties, regardless
of the number of indemnified parties. If the indemnifying party elects to assume
the defense of such action, (a) no compromise or settlement thereof may be
effected by the indemnifying party without the indemnified party's written
consent (which shall not be unreasonably withheld) unless the sole relief
provided is monetary damages that are paid in full by the indemnifying party and
(b) the indemnifying party shall have no liability with respect to any
compromise or settlement thereof effected without its written consent (which
shall not be unreasonably withheld).

     11.5 Limitation of Liability.  Except for claims arising from alleged
          -----------------------
breaches of the representations contained in Sections 2.2, 2.5, 2.9, 2.19, 3.1
or 14.1 of this Agreement, the indemnification obligations of the parties hereto
pursuant to this Article X shall be subject to the following limitations:

     (a)  No indemnification shall be required to be made by either party
pursuant to this Article XI with respect to any claims for which indemnification
is provided hereunder unless that the aggregate amount of Damages incurred by
such party with respect to all such claims (whether asserted, resulting,
imposed, or incurred before, on, or after the Closing Date) exceeds $25,000, in
which case the indemnifying party shall be liable to the full extent of such
Damages, subject to the limit set forth in Section 11.5(b) below.

     (b)  Other than for fraud, neither party shall be liable to the other
party for any sum in excess of $250,000.00, whether arising by virtue of a
direct claim by one of the parties hereto against the other, or by virtue of a
claim asserted by a third party.

     11.6 Indemnification Despite Negligence, Strict Liability or Liability
          -----------------------------------------------------------------
Without Fault.  It is the express intention of the parties hereto that each
-------------   -----------------------------------------------------------
person to be indemnified pursuant to this Article XI shall be indemnified and
-----------------------------------------------------------------------------
held harmless from and against all Damages as to which indemnity is provided for
--------------------------------------------------------------------------------
under this Article XI notwithstanding that any such Damages arise out of or
---------------------------------------------------------------------------
result from the (i) ordinary, strict, sole, or contributory negligence, or (ii)
-------------------------------------------------------------------------------
strict liability (or other liability without fault) of such person and
----------------------------------------------------------------------
regardless of whether any other person (including
-------------------------------------------------

                                       27
<PAGE>

another party to this Agreement) is or is not also negligent or otherwise liable
--------------------------------------------------------------------------------
with respect to the matter in question.
--------------------------------------


                                  ARTICLE XII

                                 MISCELLANEOUS

     12.1 Notices.  All notices, requests, demands, and other communications
          -------
required or permitted to be given or made hereunder by any party hereto shall be
in writing and shall be deemed to have been duly given or made if delivered
personally, or transmitted by first class registered or certified mail, postage
prepaid, return receipt requested, or sent by prepaid overnight delivery
service, or sent by cable, telegram, telefax, or telex, to the parties at the
following addresses (or at such other addresses as shall be specified by the
parties by like notice):

          If to Buyer:

               Prior to Closing:

               Merkafon International, Ltd.
               6750 Hillcrest Plaza Dr., Suite 308
               Dallas, TX 75230
               Attn: Helene Cohen
               Fax: (972) 233-7311

               After Closing

               Merkafon International, Ltd.
               6500 International Parkway, Suite 1500
               Plano, TX 75093
               Attn.: Jesus Rodriguez

          with a copy to:

               Thompson & Knight L.L.P.
               1700 Pacific Avenue, Suite 3300
               Dallas, TX 75201
               Attn: Joe A. Rudberg, Esq.
               Fax: (214) 969-1751

          If to Seller or Access Worldwide:

               Access Worldwide Communications, Inc.
               4950 Blue Lake Drive, Suite 300
               Boca Raton, FL 33431

                                       28
<PAGE>

               Attn: Michael Dinkins, CEO
               Fax: (561) 226-5050

                                       29
<PAGE>

          with a copy to:

               Kenneth W. Shapiro
               Shapiro Abrams Zedeck
               1776 N. Pine Island Road, Suite 326
               Fort Lauderdale, Florida 33322
               Fax: (954) 523-0997

Such notices, requests, demands, and other communications shall be effective
upon receipt.

     12.2 Entire Agreement.  This Agreement, together with the Schedules,
          ----------------
Exhibits, Annexes, and other writings referred to herein or delivered pursuant
hereto, constitutes the entire agreement between the parties hereto with respect
to the subject matter hereof and supersedes all prior agreements and
understandings, both written and oral, between the parties with respect to the
subject matter hereof.

     12.3 Binding Effect; Assignment; No Third Party Benefit.  This Agreement
          --------------------------------------------------
shall be binding upon and inure to the benefit of the parties hereto and their
respective successors and permitted assigns. Except as otherwise expressly
provided in this Agreement, neither this Agreement nor any of the rights,
interests, or obligations hereunder shall be assigned by any of the parties
hereto without the prior written consent of the other parties, except that Buyer
may assign to any affiliate of Buyer any of Buyer's rights, interests, or
obligations hereunder, upon notice to Seller, provided that no such assignment
shall relieve Buyer of its obligations hereunder. Except as provided in Article
XI, nothing in this Agreement, express or implied, is intended to or shall
confer upon any person other than the parties hereto, and their respective
successors and permitted assigns, any rights, benefits, or remedies of any
nature whatsoever under or by reason of this Agreement.

     12.4 Severability.  If any provision of this Agreement is held to be
          ------------
unenforceable, this Agreement shall be considered divisible and such provision
shall be deemed inoperative to the extent it is deemed unenforceable, and in all
other respects this Agreement shall remain in full force and effect; provided,
however, that if any such provision may be made enforceable by limitation
thereof, then such provision shall be deemed to be so limited and shall be
enforceable to the maximum extent permitted by Applicable Law.

     12.5 GOVERNING LAW.  THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED
          -------------
AND ENFORCED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF TEXAS, WITHOUT
REGARD TO THE PRINCIPLES OF CONFLICTS OF LAWS THEREOF.

     12.6 References.  All references in this Agreement to Articles, Sections,
          ----------
and other subdivisions refer to the Articles, Sections, and other subdivisions
of this Agreement unless expressly provided otherwise. The words "this
Agreement", "herein", "hereof", "hereby", "hereunder", and words of similar
import refer to this Agreement as a whole and not to any particular subdivision
unless expressly so limited. Whenever the words "include", "includes", and
"including" are used in this Agreement, such words shall be deemed to be
followed by the words "without

                                       30
<PAGE>

limitation". Each reference herein to a Schedule, Exhibit, or Annex refers to
the item identified separately in writing by the parties hereto as the described
Schedule, Exhibit, or Annex to this Agreement. All Schedules, Exhibits, and
Annexes are hereby incorporated in and made a part of this Agreement as if set
forth in full herein.

     12.7 Further Assurances.  From time to time, at the request of either party
          ------------------
hereto and without further consideration, the parties hereto agree that each
will execute and deliver to the other any and all documents in addition to those
expressly provided for in this Agreement that may be reasonably necessary or
appropriate to carry out the purposes of this Agreement and the transactions
contemplated hereby, whether at or after the Closing. Seller further agrees that
from time to time after the Closing Date it will execute and deliver to Buyer or
its designee such further conveyances, assignments, or other written assurance,
and take such further necessary actions, as Buyer may reasonably request in
writing to perfect and protect Buyer's title to the Assets, and to secure to
Buyer the benefit of the Call Center.

     12.8 Counterparts.  This Agreement may be executed by the parties hereto in
          ------------
any number of counterparts, each of which shall be deemed an original, but all
of which shall constitute one and the same agreement. Each counterpart may
consist of a number of copies hereof each signed by less than all, but together
signed by all, the parties hereto.

     12.9 Remedies Not Exclusive.  The rights and remedies herein provided shall
          ----------------------
be cumulative and not exclusive of any rights or remedies provided by law. The
rights and remedies of any party based upon, arising out of, or otherwise in
respect of any inaccuracy in or breach of any representation, warranty,
covenant, or agreement contained in this Agreement shall in no way be limited by
the fact that the act, omission, occurrence, or other state of facts upon which
any claim of any such inaccuracy or breach is based may also be the subject
matter of any other representation, warranty, covenant, or agreement contained
in this Agreement (or in any other agreement between the parties) as to which
there is no inaccuracy or breach.


                                 ARTICLE XIII

                                  DEFINITIONS

     13.1 Certain Defined Terms.  As used in this Agreement, each of the
          ---------------------
following terms has the meaning given it below:

          "affiliate" means, with respect to any person, any other person that,
     directly or indirectly, through one or more intermediaries, controls, is
     controlled by, or is under common control with, such person. For the
     purposes of this definition, "control", when used with respect to any
     person, means the possession, directly or indirectly, of the power to
     direct or cause the direction of the management and policies of such
     person, whether through the ownership of voting securities, by contract, or
     otherwise; and the terms "controlling" and "controlled" have meanings
     correlative to the foregoing.

                                       31
<PAGE>

          "Affiliated Group" has the meaning set forth in Section 1504 of the
     Code.

          "Ancillary Documents" means each agreement, instrument, and document
     (other than this Agreement) executed or to be executed by Seller or Buyer
     in connection with the transactions contemplated by this Agreement.

          "Applicable Laws" means any statute, law, rule, or regulation or any
     judgment, order, writ, injunction, or decree of any Governmental Entity to
     which a specified person or property is subject.

          "Code" means the Internal Revenue Code of 1986, as amended.

          "Encumbrances" means liens, charges, pledges, options, mortgages,
     deeds of trust, security interests, claims, restrictions, easements, and
     other encumbrances of every type and description, whether imposed by law,
     agreement, understanding, or otherwise.

          "Governmental Entity" means any court or tribunal in any jurisdiction
     or any federal, state, municipal, or other governmental body, agency,
     authority, department, commission, board, bureau, or instrumentality.

          "Intellectual Property" means patents, trademarks, service marks,
     trade names, service names, brand names, copyrights, trade secrets, know-
     how, inventions, computer software (including documentation and object and
     source codes), and similar rights, and all registrations, applications,
     licenses, and rights with respect to any of the foregoing.

          "IRS" means the Internal Revenue Service.

          "Permits" means licenses, permits, franchises, consents, approvals,
     variances, exemptions, and other authorizations of or from Governmental
     Entities.

          "Permitted Encumbrances" means (i) Encumbrances created by Buyer, (ii)
     liens for Taxes not yet due and payable, (iii) statutory liens (including
     materialmen's, mechanic's, repairmen's, landlord's, and other similar
     liens) arising in connection with the ordinary course of business securing
     liabilities payments for which are not yet due and payable, and (iv) such
     imperfections or irregularities of title, if any, as are approved by Buyer
     and (A) are not substantial in character, amount, or extent and do not
     materially detract from the value of the property subject thereto, (B) do
     not materially interfere with either the present or intended use of such
     property, and (C) do not, individually or in the aggregate, materially
     interfere with the conduct of normal operations; provided, however, that
     "Permitted Encumbrances" shall not include any liens for Taxes or statutory
     liens filed of record against the Assets.

          "person" means any individual, corporation, partnership, joint
     venture, association, joint-stock company, trust, enterprise,
     unincorporated organization, or Governmental Entity.

                                       32
<PAGE>

          "Proceedings" means all proceedings, actions, claims, suits,
     investigations, and inquiries by or before any arbitrator or Governmental
     Entity.

          "Taxes" means any income taxes or similar assessments or any sales,
     gross receipts, excise, occupation, use, ad valorem, property, production,
     severance, transportation, employment, payroll, franchise, or other tax
     imposed by any United States federal, state, or local (or any foreign or
     provincial) taxing authority, including any interest, penalties, or
     additions attributable thereto.

          "Tax Return" means any return or report, including any related or
     supporting information, with respect to Taxes.


                                  ARTICLE XIV

                                    JOINDER

     14.1 Joinder.  To the extent certain specific provisions of this
          -------
Agreement specifically and expressly require the act or assent of Access
Worldwide, Access Worldwide hereby joins in this Agreement for the limited
purpose of agreeing to said specific provisions, and, in connection herewith,
Access Worldwide specifically represents and warrants as follows:

     (a) Access Worldwide is a corporation duly organized, validly existing, and
in good standing under the laws of Delaware, and Access Worldwide and has all
requisite corporate power and corporate authority to own, lease, and operate its
properties and to carry on its business as now being conducted. No actions or
proceedings to dissolve Access Worldwide are pending or threatened.

     (b) Access Worldwide has full corporate power and corporate authority to
execute, deliver, and perform this Agreement and the Ancillary Documents to
which it is a party and to consummate the transactions contemplated hereby and
thereby. The execution, delivery, and performance by Access Worldwide of this
Agreement and the Ancillary Documents to which it is a party, and the
consummation by it of the transactions contemplated hereby and thereby, have
been duly authorized by all necessary corporate action. This Agreement has been
duly executed and delivered by Access Worldwide and constitutes, and each
Ancillary Document executed or to be executed by Access Worldwide has been, or
when executed will be, duly executed and delivered by Access Worldwide and
constitutes, or when executed and delivered will constitute, a valid and legally
binding obligation of Access Worldwide, enforceable against Access Worldwide in
accordance with its terms, except that such enforceability may be limited by (i)
applicable bankruptcy, insolvency, reorganization, moratorium, and similar laws
affecting creditors' rights generally, (ii) equitable principles that may limit
the availability of certain equitable remedies (such as specific performance) in
certain instances, and (iii) public policy considerations with respect to the
enforceability of rights of indemnification.

                                       33
<PAGE>

     IN WITNESS WHEREOF, the parties have executed this Agreement, or caused
this Agreement to be executed by their duly authorized representatives, all as
of the day and year first above written.

                                     AWWC TEXAS I, LP

                                     By:  ACCESS WORLDWIDE COMMUNICATIONS, INC.,
                                          its general partner


                                          By: /s/ MICHAEL DINKINS
                                             ----------------------------
                                             Name:  Michael Dinkins
                                             Title: CEO


                                     ACCESS WORLDWIDE COMMUNICATIONS, INC.


                                     By:  /s/ MICHAEL DINKINS
                                         -----------------------
                                         Name:  Michael Dinkins
                                         Title: CEO


                                     MERKAFON INTERNATIONAL, LTD.

                                     By:  MERKAFON MANAGEMENT COMPANY,
                                          its general partner


                                          By:  /s/ ALEJANDRO PEREZ E.
                                             ----------------------------
                                             Name:  Alejandro Perez E.
                                             Title: Director

                                       34