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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549
 FORM 10-Q (Mark One)þ
    
    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the Quarterly Period Ended March 31, 2005 OR o
    
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from  to. Commission File Number: 000-31045 RAINDANCE COMMUNICATIONS, INC. (Exact Name of Registrant as specified in its charter)
 Delaware(State or jurisdiction of
incorporation or organization)
    
    84-1407805(I.R.S. Employer Identification Number)
 1157 Century Drive
Louisville, CO 80027(Address, including zip code, of principal executive offices) (800) 878-7326(Registrants telephone number, including area code) Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed
by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or
for such shorter period that the Registrant was required to file such reports), and (2) has been
subject to such filing requirements for the past
90 days.     Yes
þ     No £ Indicate
by check mark whether the Registrant is an accelerated filer (as
defined in Rule 12b-2 of the Exchange
Act).     Yes þ     No £ Indicate the number of shares outstanding of each of the issuers classes of common stock, as
of the latest practicable date. Common Stock, $0.0015 Par Value
    
    
    
    55,972,733 as of April 29, 2005.




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RAINDANCE COMMUNICATIONS, INC. INDEX  
 PagePART I. FINANCIAL INFORMATIONItem 1.
    
    Financial StatementsCondensed Balance Sheets as of March 31, 2005 and December 31, 2004 (unaudited).
    
    
    3Condensed Statements of Operations for the three months ended March 31, 2005 and 2004 (unaudited).
    
    
    4Condensed Statements of Cash Flows for the three months ended March 31, 2005 and 2004 (unaudited).
    
    
    5Notes to Condensed Financial Statements (unaudited).
    
    
    6Item 2.
    
    Managements Discussion and Analysis of Financial Condition and Results of Operations.
    
    
    17Risk Factors that May Affect Our Operating Results and The Market Price of Our Common Stock.
    
    
    26Item 3.
    
    Quantitative and Qualitative Disclosures About Market Risk.
    
    
    38Item 4.
    
    Controls and Procedures.
    
    
    38PART II. OTHER INFORMATIONItem 1.
    
    Legal Proceedings.
    
    
    39Item 2.
    
    Unregistered Sales of Equity Securities and Use of Proceeds.
    
    
    39Item 3.
    
    Defaults Upon Senior Securities.
    
    
    39Item 4.
    
    Submission of Matters to a Vote of Security Holders.
    
    
    39Item 5.
    
    Other Information.
    
    
    39Item 6.
    
    Exhibits.
    
    
    40SIGNATURE AND CERTIFICATIONS
    
    
    41Certification of CEO Pursuant to Section 302Certification of CFO Pursuant to Section 302Certification of CEO & CFO Pursuant to Section 906
 2.




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PART I. FINANCIAL INFORMATION 
 Item 1.     Financial Statements RAINDANCE COMMUNICATIONS, INC. 
 CONDENSED BALANCE SHEETS
 (In thousands, except share and per share data)
 (Unaudited)
 March 31, 2005
    
    
    December 31, 2004AssetsCurrent assets:Cash and cash equivalents
    
    $
    8,532
    
    
    $
    10,458Short-term investments
    
    
    37,383
    
    
    
    32,935Accounts receivable, net of allowance for doubtful accounts of $390 and $310 at March
31, 2005 and December 31, 2004, respectively
    
    
    10,321
    
    
    
    9,922Prepaid expenses and other current assets
    
    
    1,679
    
    
    
    1,593Due from employees
    
    
    8
    
    
    
    12Total current assets
    
    
    57,923
    
    
    
    54,920Property and equipment, net
    
    
    16,301
    
    
    
    17,807Goodwill
    
    
    45,587
    
    
    
    45,587Other assets
    
    
    395
    
    
    
    411Total Assets
    
    $
    120,206
    
    
    $
    118,725Liabilities and Stockholders EquityCurrent liabilities:Accounts payable
    
    $
    7,233
    
    
    $
    7,447Accrued expenses
    
    
    147
    
    
    
    510Accrued compensation
    
    
    2,398
    
    
    
    1,506Accrued property tax
    
    
    72
    
    
    
    258Accrued severance obligation
    
    
    56
    
    
    
    345Restructuring reserve
    
    
    114
    
    
    
    188Current portion of deferred revenue
    
    
    314
    
    
    
    420Total current liabilities
    
    
    10,334
    
    
    
    10,674Deferred revenue, less current portion
    
    
    34
    
    
    
    45Total Liabilities
    
    
    10,368
    
    
    
    10,719Stockholders Equity:Common stock, par value $.0015; 130,000,000 shares authorized; 55,955,514 and 54,936,434
shares issued and outstanding at March 31, 2005 and December 31, 2004, respectively
    
    
    84
    
    
    
    82Additional paid-in capital
    
    
    282,234
    
    
    
    280,561Deferred stock-based compensation
    
    
    (1,563
    )
    
    
    (960
    )Accumulated deficit
    
    
    (170,917
    )
    
    
    (171,677
    )Total Stockholders Equity
    
    
    109,838
    
    
    
    108,006Commitments and contingenciesTotal Liabilities and Stockholders Equity
    
    $
    120,206
    
    
    $
    118,725
 See accompanying notes to condensed financial statements. 3.




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RAINDANCE COMMUNICATIONS, INC. 
 CONDENSED STATEMENTS OF OPERATIONS
 (In thousands, except per share data)
 (Unaudited)
 Three months endedMarch 31,2005
    
    
    2004Revenue
    
    $
    19,065
    
    
    $
    19,582Cost of revenue (exclusive of stock-based compensation expense of
$ and $2, respectively, shown below)
    
    
    7,772
    
    
    
    8,556Gross profit
    
    
    11,293
    
    
    
    11,026Operating expenses:Sales and marketing (exclusive of stock-based compensation expense of
$18 and $11, respectively, shown below)
    
    
    5,352
    
    
    
    6,500Research and development (exclusive of stock-based compensation
expense of $56 and $50, respectively, shown below)
    
    
    2,863
    
    
    
    2,726General and administrative, (exclusive of stock-based compensation
expense of $178 and $550, respectively, shown below)
    
    
    2,264
    
    
    
    1,909Stock-based compensation expense
    
    
    252
    
    
    
    613Total operating expenses
    
    
    10,731
    
    
    
    11,748Income (loss) from operations
    
    
    562
    
    
    
    (722
    )Other income (expense), net
    
    
    198
    
    
    
    17Net income (loss)
    
    $
    760
    
    
    $
    (705
    )Net income (loss) per share:Basic
    
    $
    0.01
    
    
    $
    (0.01
    )Diluted
    
    $
    0.01
    
    
    $
    (0.01
    )Weighted average number of common shares outstanding:Basic
    
    
    54,581
    
    
    
    53,548Diluted
    
    
    56,816
    
    
    
    53,548
 See accompanying notes to condensed financial statements. 4.




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RAINDANCE COMMUNICATIONS, INC. 
 CONDENSED STATEMENTS OF CASH FLOWS
 (In thousands)
 (Unaudited)
 Three months endedMarch 31,2005
    
    
    2004Cash flows from operating activities:Net income (loss)
    
    $
    760
    
    
    $
    (705
    )Adjustments to reconcile net income (loss) to net cash provided by operating activities:Depreciation and amortization
    
    
    2,430
    
    
    
    2,747Stock-based compensation
    
    
    252
    
    
    
    613Other
    
    
    27
    
    
    
    17Changes in operating assets and liabilities:Accounts receivable
    
    
    (399
    )
    
    
    (1,847
    )Prepaid expenses and other current assets
    
    
    (253
    )
    
    
    (73
    )Other assets
    
    
    (43
    )
    
    
    80Accounts payable and accrued expenses
    
    
    (634
    )
    
    
    (198
    )Deferred revenue
    
    
    (118
    )
    
    
    84Net cash provided by operating activities
    
    
    2,022
    
    
    
    718Cash flows from investing activities:Purchase of property and equipment
    
    
    (350
    )
    
    
    (613
    )Proceeds from disposition of equipment
    
    
    30
    
    
    
    Purchase of investments
    
    
    (19,510
    )
    
    
    Proceeds from maturities of investments
    
    
    15,062
    
    
    
    Change in restricted cash
    
    
    
    
    
    
    23Net cash used by investing activities
    
    
    (4,768
    )
    
    
    (590
    )Cash flows from financing activities:Proceeds from issuance of common stock
    
    
    820
    
    
    
    753Payments on debt
    
    
    
    
    
    
    (328
    )Net cash provided by financing activities
    
    
    820
    
    
    
    425Increase (decrease) in cash and cash equivalents
    
    
    (1,926
    )
    
    
    553Cash and cash equivalents at beginning of period
    
    
    10,458
    
    
    
    39,607Cash and cash equivalents at end of period
    
    $
    8,532
    
    
    $
    40,160Supplemental cash flow information  interest paid in cash
    
    $
    1
    
    
    $
    26Supplemental disclosure of non-cash investing and financing activities:Accounts payable incurred for purchases of property and equipment
    
    $
    461
    
    
    $
    540
 See accompanying notes to condensed financial statements. 5.




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RAINDANCE COMMUNICATIONS, INC. 
 NOTES TO CONDENSED FINANCIAL STATEMENTS
 (Unaudited)
 (1)     SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (a)     Basis of Presentation Raindance Communications, Inc., (the Company), was incorporated under the laws of the State
of Delaware on April 17, 1997. The Company provides communication services for everyday business
meetings and events. The Companys continuum of interactive services includes Reservationless
Conferencing for reservationless automated audio conferencing with simple web controls and
presentation tools, Web Conferencing Pro, which allows users to integrate reservationless automated
audio conferencing with advanced web interactive tools such as application sharing, web touring and
online whiteboarding, Raindance Meeting Edition, released in March 2004, which allows users to
integrate reservationless automated audio conferencing with advanced web interactive tools and
video technology into one multi-media conferencing solution, Operator Assisted Conferencing, and
Unlimited Conferencing. The Company operates in a single segment. The accompanying condensed financial statements as of March 31, 2005 and for the three months
ended March 31, 2005 and 2004 are unaudited and have been prepared in accordance with generally
accepted accounting principles on a basis consistent with the December 31, 2004 audited financial
statements and include normal recurring adjustments which are, in the opinion of management,
necessary for a fair statement of the results of these periods. These condensed statements should
be read in conjunction with our financial statements and notes related thereto included in our Form
10-K (Commission File No. 000-31045), filed on March 15, 2005. Operating results for the three
months ended March 31, 2005 are not necessarily indicative of the results that may be expected for
the full year. The preparation of the financial statements in conformity with generally accepted accounting
principles requires management to make estimates and assumptions that affect the reported amounts
of assets and liabilities and disclosure of contingent assets and liabilities at the date of the
financial statements and the reported amounts of revenue and expenses during the reporting period.
Actual results could differ materially from those estimates. Significant estimates are used in
these financial statements to determine the allowance for doubtful accounts, useful lives of
depreciable tangible and all intangible assets, the valuation allowance for deferred tax assets and
restructuring charges and reserves. (b)     Cash, Cash Equivalents and Investments in Debt Securities Cash and cash equivalents consist of cash held in bank deposit accounts and short-term, highly
liquid investments purchased with original maturities of three months or less at the date of
purchase. Cash equivalents at March 31, 2005 consist of money market accounts at three financial
institutions. Short-term investments at March 31, 2005 consist of federal agency notes, commercial
paper and certificates of deposit. The Companys investments consist of available-for-sale debt securities whose costs
approximate fair value and, accordingly, there are no unrealized gains or losses. March 31, 2005
    
    
    December 31, 2004Cost and approximate fair value of
available-for-sale debt securities (in
thousands):United States Treasury note
    
    $
    
    
    
    $
    5,020Federal agency notes
    
    
    26,973
    
    
    
    16,911Commercial paper
    
    
    9,378
    
    
    
    9,977Certificates of deposit
    
    
    1,032
    
    
    
    1,027Total available-for-sale debt securities
    
    $
    37,383
    
    
    $
    32,935
 All of the Companys available-for-sale debt securities have contractual maturities of one
year or less. 6.




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(c)     Property and Equipment Property and equipment are stated at cost, net of accumulated depreciation and amortization.
Depreciation of equipment is computed using the straight-line method over the estimated useful
lives of the assets, which range from three to seven years. Leasehold improvements are amortized
over the shorter of the related lease terms or their estimated useful lives. Upon retirement or
sale, the cost of the assets disposed and the related accumulated depreciation is removed from the
accounts and any resulting gain or loss is included in operations in the period realized. (d)     Goodwill The Company follows the provisions of Statement of Financial Accounting Standards No. 142
(SFAS 142), Goodwill and Other Intangible Assets. With regard to the realizability of the
Companys carrying amount of goodwill, SFAS 142 requires that goodwill not be amortized, but
instead be reviewed for impairment at least annually. The Company consists of one reporting unit.
In accordance with SFAS 142, the Company performed its annual reassessment and impairment test,
which indicated that the fair value of the reporting unit exceeded the goodwill carrying value; and
therefore as of March 31, 2005, goodwill is not deemed to be impaired. There have been no
subsequent indicators of impairment. There can be no assurances that the Companys goodwill will
not be impaired in the future. (e)     Fair Value of Financial Instruments and Concentrations of Credit Risk The carrying amounts of certain of the Companys financial instruments, including cash and
cash equivalents, accounts receivable and accounts payable, approximate fair value because of the
short-term nature of these instruments. Financial instruments that potentially subject the Company
to concentration of credit risk consist of cash and cash equivalents, short-term investments and
accounts receivable. The Companys cash and cash equivalents are held with financial institutions
that the Company believes to be of high credit standing. Investment policies have been implemented
that limit the purchases of investments to investment grade securities. No single customer
accounted for greater than 10% of total first quarter 2005 revenue or of the total accounts
receivable balance as of March 31, 2005. (f)     Revenue Recognition Revenue for the Raindance Meeting Edition service is derived from subscription and usage fees.
Revenue from subscriptions is recognized monthly regardless of usage, while usage fees are based
upon either connections or minutes used. The Company recognizes usage revenue from Raindance
Meeting Edition services in the period the meeting is completed. The Company recognizes revenue
associated with any initial set-up fees ratably over the term of the contract. Revenue for the Companys Reservationless Conferencing service is generally based upon the
actual time that each participant is on the phone or logged onto the web. For example, a customer
is charged a per-minute, per-user fee for each participant listening and viewing a live or recorded
simulcast. In addition, the Company charges customers a one-time fee to upload visuals for a phone
conference or a recorded simulcast. The Company recognizes usage revenue from Reservationless
Conferencing service in the period the call or simulcast of the call is completed. The Company
recognizes revenue associated with any initial set-up fees ratably over the term of the contract. Revenue for the Companys Web Conferencing Pro service is derived from subscription and usage
fees in addition to event fees or, in more limited cases, a software license fee. Revenue from
subscriptions is recognized monthly regardless of usage, while usage fees are based upon either
connections or minutes used. Event fees are generally hourly charges that are recognized as the
events take place. The Company recognizes revenue associated with any initial set-up fees ratably
over the term of the contract. Revenue from software license agreements is either recognized upon
shipment of the software when all the following criteria have been met: persuasive evidence of an
arrangement exists, delivery has occurred, the fee is fixed or determinable, collectibility is
probable, and vendor specific objective evidence is available for the fair value of all undelivered
elements, or recognized ratably over the software support period if the Company does not have
vendor specific objective evidence for an undelivered element. Revenue for the Companys Operator-Assisted Conferencing service is generally based upon the
actual time that each participant is on the phone. In addition, the Company charges customers a fee
for additional services such as call taping, digital 7.




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replay, participant lists and transcription services. The Company recognizes usage revenue and
related fees from the Operator-Assisted Conferencing service in the period the call is completed. Revenue from the Companys Unlimited Conferencing service is derived from a flat, fixed charge
per month depending on the conference size limit selected by the customer. The fixed monthly charge
is recognized as revenue in full each month. This service provides small and medium-sized
businesses with a convenient way to conduct audio and web conferences with a predictable price.
Conference moderators and participants dial into the conference using their dedicated local
exchange toll call number as opposed to a toll-free number ordinarily used with the Reservationless
Conferencing service. (g)     Software Development Costs and Research and Development Costs incurred in the engineering and development of the Companys services is expensed as
incurred, except certain software development costs. Costs associated with the development of
software to be marketed externally are expensed prior to the establishment of technological
feasibility as defined in Statement of Financial Accounting Standard No. 86 (SFAS 86), Accounting
for the Cost of Computer Software to Be Sold, Leased, or Otherwise Marketed, and capitalized
thereafter. To date, the Companys software development has been completed concurrent with
attaining technological feasibility and, accordingly, all software development costs incurred to
which SFAS 86 is applicable have been charged to operations as incurred in the accompanying
financial statements. The Company capitalizes certain qualifying computer software costs incurred
during the application development stage in accordance with Statement of Position 98-1 Accounting
for the Costs of Computer Software Developed or Obtained for Internal Use (SOP 98-1) issued by the
American Institute of Certified Public Accountants, which was adopted by the Company as of January
1, 1999. These costs are amortized using the straight-line method over the softwares estimated
useful life. Based on plans regarding the external distribution of software developed in the third
quarter of 2003 and because the software was in the development stage, the Company changed its
accounting treatment of costs associated with the development of Raindance Meeting Edition from SOP
98-1 to SFAS 86. Since the second quarter of 2001, the Company had capitalized $2.8 million in
costs associated with Raindance Meeting Edition, $1.3 million of which was related to internal
development and $1.5 million of which was related to contract development. The Company began
amortization when Raindance Meeting Edition was released in March 2004. Research and development costs are expensed as incurred. (h)     Net Income (Loss) Per Share Net income (loss) per share is presented in accordance with SFAS No. 128, Earnings Per Share
(SFAS 128). Under SFAS 128, basic earnings (loss) per share (EPS) excludes dilution for potential
common stock and is computed by dividing net income or loss by the weighted average number of
common shares outstanding for the period. Diluted EPS reflects the potential dilution that could
occur if securities or other contracts to issue common stock were exercised or converted into
common stock. Potential common shares are comprised of shares of common stock issuable upon the
exercise of stock options and warrants and restricted stock subject to vesting restrictions and are
computed using the treasury stock method. 8.




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The following table sets forth the calculation of net income (loss) per share for the three
months ended March 31, 2005 and 2004 (in thousands, except per share amounts): Three months endedMarch 31,2005
    
    
    2004Net income (loss)
    
    $
    760
    
    
    $
    (705
    )Common shares outstanding:Historical common shares outstanding at beginning of period
    
    
    54,261
    
    
    
    53,234Weighted average common shares issued during period
    
    
    320
    
    
    
    314Weighted average common shares at end of period  basic
    
    
    54,581
    
    
    
    53,548Effect of potential common shares
    
    
    2,235
    
    
    
    Weighted average common shares at end of period  diluted
    
    
    56,816
    
    
    
    53,548Net income (loss) per share  basic
    
    $
    0.01
    
    
    $
    (0.01
    )Net income (loss) per share  diluted
    
    $
    0.01
    
    
    $
    (0.01
    )
 For the three months ended March 31, 2005 and 2004, 1,002,500 and 675,000 shares,
respectively, of issued and outstanding restricted stock have been excluded from the calculation of
basic earnings per share due to vesting restrictions (see Note 3) and, if applicable, have been
included in diluted earnings per share. The following common stock options and warrants have been excluded from the computation of
diluted net income (loss) per share for the three months ended March 31, 2005 and 2004 because
their effect would have been antidilutive: As of March 31,2005
    
    
    2004Shares issuable under stock options
    
    
    7,837,516
    
    
    
    4,927,787Shares issuable pursuant to warrants
    
    
    10,000
    
    
    
    20,017
 (i)     Stock-Based Compensation The Company currently accounts for its stock option plans and employee stock purchase plans in
accordance with the provisions of Accounting Principles Board (APB) Opinion 25, Accounting for
Stock Issued to Employees, and related interpretations. As such, compensation expense is recorded
for common stock options on the date of grant to the extent the current market price of the
underlying stock exceeds the exercise price, which is the intrinsic value method. Under SFAS 123,
Accounting for Stock-Based Compensation,entities are permitted to recognize as expense, over the
vesting period, the fair value of all stock-based awards on the date of grant. Alternatively, SFAS
123 also allows entities to continue to apply the provisions of APB Opinion 25 and provide pro
forma net income (loss) disclosures for employee stock option grants as if the fair-value-based
method defined in SFAS 123 had been applied. The Company has elected to continue to apply the
provisions of APB Opinion 25 and provide the pro forma disclosures required by SFAS 123. All
stock-based awards to non-employees are accounted for at their fair value in accordance with SFAS
123 and related interpretations. Stock compensation expense is comprised of the following: (a) the amortization of deferred
compensation resulting from the grant of stock options or shares of restricted stock to employees
at exercise or sale prices deemed to be less than fair value of the common stock at grant date, net
of forfeitures related to such employees who terminated service while possessing unvested stock
options, as these terminated employees have no further service obligations; (b) the intrinsic
value of modified stock options or restricted stock awards, measured at the modification date, for
the number of awards that, absent the modification, would have expired un-exercisable; (c) the
intrinsic value of restricted stock awards to employees and directors, (d) deferred stock-based
compensation associated with the acquisition of InterAct Conferencing, LLC and (e) compensation
related to options granted to non-employees. The following table summarizes information as to reported results under the Companys
intrinsic value method of accounting for stock awards, with supplemental information as if the fair
value recognition provisions of SFAS 123 had been applied for the three months ended March 31, 2005
and 2004, respectively (in thousands, except per share amounts): 9.




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Three months ended March 31,2005
    
    
    2004Net income (loss), as reported
    
    $
    760
    
    
    $
    (705
    )Add: Stock-based employee compensation expense attributable to
common stock options included in net income (loss)
    
    
    
    
    
    
    60Deduct: Stock-based employee compensation expense attributable
to common stock options determined under fair value based
method
    
    
    (1,090
    )
    
    
    (1,592
    )Deduct: Stock-based employee compensation expense attributable
to employee stock purchase plan determined under fair value
based method
    
    
    (241
    )
    
    
    (145
    )Net loss, as adjusted
    
    $
    (571
    )
    
    $
    (2,382
    )Income (loss) per share  basic, as reported
    
    $
    0.01
    
    
    $
    (0.01
    )Income (loss) per share  diluted, as reported
    
    $
    0.01
    
    
    $
    (0.01
    )Loss per share  basic, as adjusted
    
    $
    (0.01
    )
    
    $
    (0.04
    )Loss per share  diluted, as adjusted
    
    $
    (0.01
    )
    
    $
    (0.04
    )
 The per share weighted-average fair value of stock options granted during the first quarter of
2005 and 2004 was $2.21 and $2.61, respectively, using the Black-Scholes option pricing model. The
Company used the following weighted average assumptions in determining the fair value of options
granted during the three months ended March 31, 2005 and 2004: Three months endedMarch 31,2005
    
    
    2004Expected life (years)
    
    
    5
    
    
    
    5Risk-free interest rate
    
    
    4.18%
    
    
    
    2.80%Expected volatility
    
    
    186%
    
    
    
    119%Expected dividend yield
    
    None
    
    
    None
 In December 2004, the Financial Accounting Standards Board (FASB) issued SFAS No. 123R,
Share-Based Payment(SFAS 123(R)), which supersedes APB Opinion 25 and related interpretations.
SFAS 123(R) requires companies to measure and recognize compensation expense for all stock-based
payments at fair value. SFAS 123(R) was originally effective for all interim periods beginning
after June 15, 2005 and, thus, would have been effective for the Company beginning with the third
quarter of 2005. On April 15, 2005 the U.S. Securities and Exchange Commission issued release
number 33-8568 which deferred the effective date of SFAS 123(R) for calendar year-end companies
until the beginning of 2006 and, thus, will be effective for the Company beginning with the first
quarter of 2006. Once SFAS 123(R) is effective and for outstanding awards accounted for under APB
No. 25 or SFAS No. 123, stock compensation expense must be recognized in earnings for the portion
of those awards for which the requisite service has not yet been rendered, based upon the grant
date fair value of such awards calculated under SFAS 123. (2)     DEBT AND LINE OF CREDIT On October 9, 2001, the Company entered into a loan and security agreement with a bank that
was subsequently amended effective December 31, 2002. On October 12, 2001, the Company received
$5.0 million pursuant to the term loan component of the loan and security agreement. The term loan
was scheduled to be repaid with monthly principal payments of approximately $0.1 million plus
interest at 5.25% with the final payment due in January 2006. Advances under the revolving line of
credit component of the loan and security agreement were limited to $12.5 million or 90% of
eligible accounts receivable as defined in the agreement. The revolving line of credit was
available through January 26, 2004. Advances under the revolving line of credit may have been
repaid and re-borrowed at any time prior to the maturity date. The loan and security agreement were collateralized by substantially all tangible and intangible assets of
the Company and were subject to compliance with covenants, including minimum liquidity coverage,
minimum quick ratio and maximum quarterly operating losses adjusted for interest, taxes,
depreciation, amortization and other non-cash charges. The Company was also prohibited 10.




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from paying any dividends without the banks prior written consent. In April 2004, the balance due under this
agreement (exclusively related to the term loan) of $1.8 million was paid in full. On May 29, 2003, the Company entered into a loan agreement with a vendor, in the amount of
$0.7 million, to finance certain fixed assets. The loan was scheduled to be repaid with quarterly
principal payments of approximately $0.1 million plus interest at 2.5% with the final payment due
in April 2005. In December 2004, the balance due under this agreement of $0.1 million was paid in
full. In April 2004, the Company entered into a credit agreement with a bank for a revolving line of
credit, which expires in April 2006. Outstanding advances under the revolving line of credit are
limited to $15.0 million. Advances under the revolving line of credit bear interest at 0.5% below
the banks prime rate and may be repaid and re-borrowed at any time prior to the maturity date. At
March 31, 2005, the Company did not have an outstanding balance under the revolving line of credit,
however $0.2 million of the available balance of the line of credit was securing various letters of
credit. The credit agreement is collateralized by substantially all tangible and intangible assets
of the Company and is subject to compliance with covenants, including minimum liquidity coverage,
minimum tangible net worth and positive adjusted EBITDA defined as quarterly net income (loss)
adjusted for interest, taxes, depreciation, amortization and other non-cash charges. The Company is
also prohibited from paying any dividends without the banks prior written consent. At March 31,
2005, the Company was in compliance with all of the financial loan covenants. (3)     COMMON STOCK PLANS (a)     Stock Options and Restricted Stock In February 2000, the Company adopted the 2000 Equity Incentive Plan that amended and restated
the 1997 stock option/stock issuance plan. Under the plan, up to an aggregate of 18,676,851 shares
are reserved for issuance, including shares reserved pursuant to the plans evergreen provisions.
At March 31, 2005, there were 3,564,469 shares available for future issuance under the plan.
Pursuant to the plan, the Companys board of directors may issue common stock and grant incentive
and non-statutory stock options to employees, directors and consultants. Incentive and
non-statutory stock options generally have ten-year terms and vest over four years. The Company utilizes APB Opinion 25 in accounting for its plans. In February 2003, the
Companys board of directors approved an Executive Performance-Based Compensation Arrangement
pursuant to which the Company approved and granted 750,000 shares of restricted stock to certain
executives and key employees. The restricted stock grants cliff vest in six years and include
accelerated vesting if certain financial or product-based performance milestones are achieved or in
the boards discretion, upon a change of control of the Company. The stock-based compensation
charge associated with these grants was $1.2 million and is being recorded as an expense ratably
over six years unless accelerated. Pursuant to this arrangement $4.7 million of cash compensation
was approved and will become payable upon the achievement of such financial or product-based
milestones, or in the boards discretion, upon a change in control of the Company. The Companys
former president and chief executive officers employment terminated effective December 31, 2003,
which triggered the reversal of the deferred portion of the Companys restricted stock grant
compensation expense in the amount of $0.3 million related to the cancellation of 200,000 shares of
restricted common stock and terminated the Companys $1.5 million cash compensation commitment to
this former officer. In the first quarter of 2004 one product-based milestone was achieved,
triggering a cash compensation payment of $200,000 and the vesting of 100,000 shares of common
stock. In the third quarter of 2004 the Company determined that a second product-based milestone
will likely be achieved in 2005 and, accordingly, the Company began accruing a $0.3 million bonus
payable upon the achievement of the milestone and accelerated the stock compensation charge
associated with 150,000 shares of restricted common stock. On January 28, 2004, the Company announced the hiring of Donald F. Detampel, Jr. as president
and chief executive officer. Simultaneously with the commencement of Mr. Detampels employment, the
Company issued a stock option grant to Mr. Detampel for 2,000,000 shares of common stock with an
exercise price of $3.28 per share. The Company also issued 275,000 shares of restricted stock to
Mr. Detampel which vest as follows: 50,000 shares were immediately vested, 100,000 shares vest after the completion of 24 months of continuous service and 125,000 shares vest
after the completion of 37 months of continuous service. The value of the restricted stock was
$3.30 per share and the Company recorded $0.9 million in deferred stock-based compensation expense
in January 2004, which is being amortized as an 11.




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expense over the applicable vesting period. On August 20, 2004, this agreement was amended to provide for the acceleration of all unvested shares
of restricted stock in the event of a change in control of the Company as defined in the agreement.
If a change in control was to occur, an additional stock-based compensation charge of $1.48 per
share would be incurred on all shares to which the vesting acceleration applies. On January 24, 2005 the Compensation Committee of the board of directors of the Company
approved the grant of 348,000 shares of restricted common stock to certain executive officers and
key employees. The awards generally vest in equal quarterly installments over a four-year period
with the first quarterly installment vesting on March 31, 2005. These grants resulted in a
deferred stock-based compensation charge of $0.8 million to be recognized as stock-based
compensation expense ratably over a four-year period. Stock option activity in the Companys 2000 Equity Incentive Plan during the three months
ended March 31, 2005 and 2004 was as follows: Three Months Ended March 31,2005
    
    
    2004Number of
    
    
    Weighted-average
    
    
    Number of
    
    
    Weighted-averageShares
    
    
    exercise price
    
    
    Shares
    
    
    exercise priceBalance, beginning of period
    
    
    11,383,754
    
    
    $
    3.06
    
    
    
    9,065,887
    
    
    $
    3.09Granted at fair value
    
    
    47,000
    
    
    
    2.30
    
    
    
    371,795
    
    
    
    2.96Granted at greater than fair value
    
    
    
    
    
    
    0.00
    
    
    
    2,000,000
    
    
    
    3.28Exercised
    
    
    (101,109
    )
    
    
    1.47
    
    
    
    (127,415
    )
    
    
    1.48Cancelled
    
    
    (67,094
    )
    
    
    2.96
    
    
    
    (248,821
    )
    
    
    3.10Balance, end of period
    
    
    11,262,551
    
    
    
    3.07
    
    
    
    11,061,446
    
    
    
    3.14
 The following table summarizes information about stock options outstanding under the Companys
2000 Equity Incentive Plan at March 31, 2005: Options outstanding
    
    
    Options ExercisableWeightedaverageremaining
    
    
    Weighted
    
    
    
    
    
    
    WeightedRange of
    
    Number
    
    
    contractual
    
    
    average
    
    
    Number of
    
    
    averageexercise prices
    
    Outstanding
    
    
    life
    
    
    exercise price
    
    
    Options
    
    
    exercise price$0.15  1.71
    
    
    2,336,305
    
    
    
    6.3
    
    
    $
    1.27
    
    
    
    1,938,926
    
    
    $
    1.201.75  2.56
    
    
    2,285,325
    
    
    
    7.3
    
    
    
    2.22
    
    
    
    1,436,542
    
    
    
    2.342.57  3.00
    
    
    1,807,430
    
    
    
    8.0
    
    
    
    2.69
    
    
    
    960,621
    
    
    
    2.703.01  3.28
    
    
    2,175,957
    
    
    
    8.7
    
    
    
    3.27
    
    
    
    706,548
    
    
    
    3.253.30  3.96
    
    
    1,290,562
    
    
    
    7.1
    
    
    
    3.52
    
    
    
    1,047,334
    
    
    
    3.534.02  10.80
    
    
    1,366,972
    
    
    
    5.5
    
    
    
    7.31
    
    
    
    1,326,397
    
    
    
    7.3811,262,551
    
    
    
    7.2
    
    
    
    3.07
    
    
    
    7,416,368
    
    
    
    3.25
 In addition, the Company has sold or granted to employees, directors and consultants for
services rendered an aggregate of 1,839,252 shares of common stock through stock grants under the
plan at prices and values ranging from $0.15 to $10.80 per share. This amount includes 550,000
shares outstanding pursuant to the Executive Performance-Based Compensation Arrangement, 275,000
shares granted to Mr. Detampel, and 348,000 shares granted to executive officers and key employees. Pursuant to the Companys acquisition of Contigo Software, Inc. in June 2000, the Company
assumed certain stock option plans and the outstanding stock options of Contigo (assumed plans).
Stock options under the assumed plans have been converted into the Companys stock options and
adjusted to reflect the conversion ratio as specified by the applicable acquisition agreement, but
are otherwise administered in accordance with the terms of the assumed plans. Stock options under
the assumed plans generally vest over three years and expire ten years from date of grant. No
additional stock options are expected to be granted under the assumed plans. 20,000 shares were exercised, at a
weighted-average exercise price of $0.72 per share, in the assumed plans during the three months
ended March 31, 2005 and 142,020 options remain outstanding. 12.




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The following table summarizes information about stock options outstanding under the Companys
assumed plans at March 31, 2005: Options outstanding and ExercisableWeightedaverageremaining
    
    
    WeightedRange of
    
    Number
    
    
    contractual
    
    
    averageexercise prices
    
    Outstanding
    
    
    life
    
    
    exercise price$1.70  2.72
    
    
    21,706
    
    
    
    3.9
    
    
    $
    1.853.92
    
    
    100,563
    
    
    
    4.8
    
    
    
    3.926.08
    
    
    19,751
    
    
    
    4.9
    
    
    
    6.08142,020
    
    
    
    4.7
    
    
    
    3.91
 (b)     Employee Stock Purchase Plan In February 2000, the Board of Directors adopted the 2000 Employee Stock Purchase Plan
(ESPP). The ESPP allows participating employees to purchase shares of common stock at a 15%
discount from the market value of the stock as determined on specific dates at six-month intervals.
Under the Plan, up to an aggregate of 7,410,185 shares of common stock are available for issuance,
including shares reserved pursuant to the Plans evergreen provisions. In February 2005, 512,118
shares were purchased by employees at an average price of $1.11 per share. At March 31, 2005,
4,316,700 shares were reserved for future issuance. At March 31, 2005 approximately $137,000 in
payroll deductions has been withheld from employees for future purchases under the plan, which will
be at an approximate average price of $1.11 per share. The ESPP is a qualified plan under the
applicable section of the Internal Revenue Code and a non-compensatory plan pursuant to Accounting
Principles Board (APB) 25 and accordingly; no compensation expense has been recognized for
purchases under the plan. The fair value of each purchase right is estimated, for disclosure
purposes, on the date of grant using the Black-Scholes option pricing model with the following
assumptions for the three months ended March 31, 2005 and 2004: no dividends; an expected life of
six months; expected volatility of 199% and 128%, respectively; and a risk-free interest rate of
3.46% and 3.37%, respectively. The weighted-average fair value of the right to purchase those
shares for the three months ended March 31, 2005 and 2004 was $0.98 and $1.28, respectively. (c)     Stock Repurchase Program On August 31, 2004 the Companys board of directors approved the repurchase of up to
$5,000,000 of common stock over twelve months, unless modified by the Companys board. These
repurchases may be made from time to time in open market purchases at prevailing market rates, in
negotiated transactions off the market, or pursuant to a 10b5-1 plan. The Company did not
repurchase any shares of common stock in the first quarter of 2005. 4)     RESTRUCTURING Restructuring reserves and activity for the first three months of 2005 are detailed below (in
thousands): RestructuringReserve Balance
    
    
    Reserve
    
    
    
    
    
    
    Reserve BalanceDecember 31, 2004
    
    
    Adjustments
    
    
    Payments
    
    
    March 31, 2005Lease obligations, net of anticipated sublease income
    
    $
    188
    
    
    $
    
    
    
    $
    (74
    )
    
    $
    114
 At March 31, 2005, the Companys restructuring reserves totaled $0.1 million, all of which is
current and solely relates to lease costs, which will be relieved as payments are made. The Company
has adjusted its restructuring reserves in the past based on what it believed would be the most
probable outcome. The actual cost savings that the Company anticipated as a result of this
restructuring effort have been realized, with the exception of the restructuring costs associated
with the closure of remote sales facilities. Due to the real estate market that existed, it took
the Company longer than expected to sublease or otherwise terminate its lease obligations in certain cities. The Company will continue to
monitor and adjust, as warranted, its restructuring reserve associated with remote sales facilities
based on current facts and circumstances. 13.




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At March 31, 2005, all facilities subject to the restructuring and included in the restructuring reserve have been subleased. However, the Company
may be required to record additional restructuring charges on certain subleased offices if
subtenants default on these commitments. In the third quarter of 2005 the operating leases on the
leased facilities subject to the initial restructuring charge will expire. Future minimum sublease
receivables for all subleased facilities, as of March 31, 2005, approximate $0.4 million, which are
scheduled to be received through August 2005. (5)     COMMITMENTS AND CONTINGENCIES (a)     Operating Leases The Company leases office facilities under various operating leases that expire through 2009.
In the quarter ended March 31, 2005, two of the office facilities were leased from entities that
are controlled by a former executive officer or current director of the Company. Most of the
remaining facilities are satellite sales offices. Total future minimum lease payments, not
including any reductions for subleases, under all operating leases, approximate $4.8 million at
March 31, 2005. (b)     Purchase Commitments The Company has commitments for bandwidth usage and telephony services with various service
providers. The total commitment as of March 31, 2005 was approximately $6.2 million to be expended
through January 2006. Some of these agreements may be amended to either increase or decrease the
minimum commitments during the life of the contract. In September 2003, the Company entered into an agreement with its primary conferencing bridge
supplier, Voyant Technologies, subsequently acquired by Polycom, Inc., pursuant to which it made a
commitment to purchase a certain amount of conferencing bridges through December 2005. This
commitment was contingent on certain VoIP technology functionality being made available in the
equipment by May 12, 2004, which did not occur. As a result, management notified Voyant
Technologies that the Company has terminated the remaining purchase commitment, as well as the
agreement for material breach. Voyant Technologies has disputed this position, threatened
litigation and may seek to enforce the alleged $6.1 million remaining contractual commitment plus
damages. (c)     Employment Contracts In February 2003 the Companys board of directors approved an Executive Performance-Based
Compensation Arrangement. Pursuant to this arrangement, at March 31, 2005, $3.1 million of cash
compensation, net of the cancellation below, will become payable in the future upon the achievement
of certain financial or product-based milestones or, in the boards discretion, upon a change in
control of the Company. $0.3 million relates to product-based milestones that must be achieved
before February 19, 2006. $2.8 million relates to financial milestones that must be achieved before
February 19, 2007. See note 3(a) for further disclosure regarding the arrangement. In January 2004, the Company entered into an employment agreement with its new president and
chief executive officer. The agreement continues until terminated by either the executive or the
Company, and provides for a termination payment under certain circumstances. The maximum amount
payable upon termination pursuant to the agreement is $0.3 million. In addition, the Company has a letter agreement with three of its executive officers, which
would require the Company to pay $0.3 million if the executive officers were terminated under
certain conditions set forth in the agreement. (d)     Severance In October 2003 the Companys former president and chief executive officer entered into a
separation agreement to terminate his employment as of December 31, 2003. The unpaid severance
commitment, which will be satisfied in the second quarter of 2005, at March 31, 2005 is $0.1
million. Pursuant to the terms of the separation agreement, the Company recognized approximately
$0.6 million in the fourth quarter of 2003 related to severance costs. 14.




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(e)     Legal and Tax Contingenices On May 17, 2004, a complaint was filed against the Company by iTalk, LLC in the District Court
of Boulder County, Colorado alleging breach of contract and unjust enrichment, seeking damages and
injunctive relief. On June 30, 2004, the Company filed a motion to dismiss the claims for failure
to state a claim upon which relief can be granted. On July 29, 2004, iTalk filed a response,
opposing such motion. On August 24, 2004, the Company filed a reply in support of its motion to
dismiss. On September 24, 2004, the court denied the motion to dismiss. On October 4, 2004, the
Company answered iTalks complaint. On December 10, 2004 the Court set a 5-day jury trial starting
August 29, 2005. Raindance disputes plaintiffs claims and intends to defend against them
vigorously. No accrual has been made for this contingency in the accompanying financial statements
as of March 31, 2005. In addition, from time to time, the Company has been subject to legal proceedings and claims
in the ordinary course of business. Any claims, even if not meritorious, could result in the
expenditure of significant financial and managerial resources. The Company is not aware of any
legal proceedings or claims that it believes will have, individually or in the aggregate, a
material adverse effect on its business. The Company is involved in tax proceedings in the ordinary course of business. The Company
periodically assesses its liabilities and contingencies in connection with these matters based upon
the latest information available. For those matters where it is probable that the Company has
incurred a loss and the loss or range of loss can be reasonably estimated, it has recorded reserves
in the financial statements. In other instances, the Company is unable to make a reasonable
estimate of any liability because of the uncertainty related to both the probable outcome and
amount or range of loss. As additional information becomes available, the Company adjusts its
assessments. The Company is currently undergoing a sales tax audit by the Commonwealth of Massachusetts,
Department of Revenue. The Company currently does not collect sales or other taxes on the sale of
its services. The Company may be required to pay sales or other taxes on past sales of services and
may be unable to collect state sales or other taxes for past sales of services and, therefore would
have to pay such taxes out of its own funds. The Commonwealth of Massachusetts, Department of
Revenue has assessed the Company sales tax from April 1999 through May 2004. The Company disagrees
with the position of the Department of Revenue and has filed a formal protest to the assessment. At
March 31, 2005 the Company has accrued $0.2 million for this potential exposure with such amount
being reflected in general and administrative expenses in the accompanying condensed statement of
operations. In the event the actual results differ from these estimates, the Company will need to
adjust the accrual, which may materially impact our financial condition and results of operations. (6)     NEW ACCOUNTING PRONOUNCEMENTS In December 2004, the Financial Accounting Standards Board (FASB) issued SFAS No. 123 (revised
2004), Share-Based Payment. SFAS 123(R) is a revision of FASB Statement No. 123 Accounting for
Stock-Based Compensationand supersedes APB Opinion No. 25, Accounting for Stock Issued to
Employees,and amends SFAS No. 95, Statement of Cash Flows.SFAS No. 123(R) requires all
share-based payments to employees, including grants of employee stock options to be recognized in
the income statement based on their fair values. The amount of compensation cost will be measured
based on the grant-date fair value of the equity or liability instruments issued. Compensation cost
will be recognized over the period that an employee provides service in exchange for the award. Pro
forma disclosure is no longer an alternative. The provisions of this statement were originally
effective for all interim periods beginning after June 15, 2005 and, thus, would have been
effective for the Company beginning with the third quarter of 2005. On April 15, 2005 the U.S.
Securities and Exchange Commission issued release number 33-8568 which deferred the effective date
of this statement for calendar year-end companies until the beginning of 2006 and, thus, will be
effective for the Company beginning with the first quarter of 2006. SFAS 123(R) permits public companies to adopt its requirements using one of two methods: 1.     A modified prospective method in which compensation cost is recognized beginning
with the effective date (a) based on the requirements of SFAS 123(R) for all share-based
payments granted after the effective date and (b) based on the requirements of SFAS 123 for
all awards granted to employees prior to the effective date of SFAS 123(R) that remain
unvested on the effective date. 15.




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2.     A modified retrospective method which includes the requirements of the modified
prospective method described above, but also permits entities to restate based on the
amounts previously recognized under SFAS 123 for purposes of pro forma disclosures either
(a) all prior periods presented or (b) prior interim periods of the year of adoption. We have not determined the method we will use when we adopt SFAS 123(R). As permitted by SFAS 123, we currently account for share-based payments to employees using
Opinion 25s intrinsic value method and, as such, generally recognize no compensation cost for
employee stock options. Accordingly, the adoption of SFAS 123(R)s fair value method will have a
significant impact on our results of operations, although it will have no impact on our overall
financial position or cash flows. The impact of the adoption of SFAS 123(R) cannot be predicted
with certainty at this time because it will depend on levels of share-based payments granted in the
future. SFAS 123(R) also requires the benefits of tax deductions in excess of recognized
compensation cost to be reported as a financing cash flow, rather than as an operating cash flow as
required under current literature. This requirement will reduce net operating cash flows and
increase net financing cash flows in periods after adoption and we have not assessed the impact of
this provision in the context of our net operating loss carryforwards. In December 2004, the Financial Accounting Standards Board (FASB) issued SFAS No. 153,
Exchanges of Nonmonetary Assets  an amendment of APB opinion No. 29.SFAS No. 153 eliminates
the fair value exception in APB 29 for nonmonetary exchanges of similar productive assets and
replaces it with a general exception for exchanges of nonmonetary assets that do not have a
commercial substance. A nonmonetary exchange is deemed to have commercial substance if the future
cash flows of the entity are expected to change significantly as a result of the exchange. The
provisions of this statement will become effective in our third quarter commencing on July 1, 2005.
Management does not believe adoption of this statement will have a material impact on the Companys
financial position, results of operations or cash flows. 16.




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Item 2.     Managements Discussion and Analysis of Financial Condition and Results of Operations This Report onForm 10-Qcontains forward-looking statements, including without limitation,
statements containing the words believes, anticipates, expects, and words of similar import
and statements regarding our strategy, financial performance, and our operations that involve risks
and uncertainties. Our actual results may differ significantly from the results discussed in the
forward-looking statements. Factors that might cause such a difference include, but are not limited
to, those discussed in the subsection entitled Additional Risk Factors that May Affect Our
Operating Results and The Market Price of Our Common Stock. Readers are urged to carefully review
and consider the various disclosures made in this report and in our other reports filed with the
SEC that attempt to advise interested parties of certain risks and factors that may affect our
business. This analysis should be read in conjunction with our financial statements and related
notes and Managements Discussion and Analysis of Financial Condition and Results of Operations
included in ourForm 10-K(Commission File No. 000-31045), filed on March 15, 2005. You should also
read this analysis in conjunction with our condensed financial statements and related notes that
begin on page 3. You may read and copy materials that we file with the SEC at the SECs Public Reference Room
at 450 Fifth Street NW, Washington, DC 20549. You may also obtain information on the operation of
the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet site
that contains reports, proxy and information statements, and other information regarding issuers
that, like us, file electronically with the SEC. The SECs Internet site can be found at
http://www.sec.gov. Our reports are available free of charge through our website as soon as
reasonably practicable after we file them with, or furnish them to, the SEC. Our website address
is www.raindance.com. Once at www.raindance.com, go to Investor Center/SEC Filings and Financials.
Our internet website and the information contained therein or connected thereto are not intended to
be incorporated into this Quarterly Report onForm 10-Q. Overview Throughout Managements Discussion and Analysis of Financial Condition and Results of
Operations and in our condensed financial statements and related notes that begin on page 3, you
will read about significant events and trends that materially impact earnings, revenue and other
metrics of financial performance. Significant events and trends discussed in this Managements
Discussion and Analysis include pricing pressure that has negatively impacted, and is expected to
continue to negatively impact, revenue, gross margins and our ability to maintain profitability, an
increase in general and administrative expenses as a result of Sarbanes-Oxley compliance, the
accrual of a contingent state sales tax liability for our services and changes to accounting rules
related to stock compensation expense that are anticipated to significantly affect our financial
results beginning in the first quarter of 2006. In the first quarter, changes in our telephony and
fixed internet costs and a general improvement in our infrastructure utilization have positively
affected gross profit; however, we may seek to alter our telephony network strategy which may
result in purchasing new bridging equipment that would significantly increase our depreciation
expense and capital expenditures, while enabling us to take advantage of lower telephony costs from
our suppliers. These significant events and trends have materially impacted, or are expected to
materially impact, our business, operations and financial results. Some of these events result
from unique facts and circumstances or one-time events that may not recur. While these items are
important to understand and evaluate financial results, other transactions, events or trends
discussed later in this Managements Discussion and Analysis and in the section entitled Risk
Factors That May Affect Our Operating Results and The Market Price Of Our Common Stock may also
materially impact our business operations and financial results. A complete understanding of these
transactions, as well as the other events and trends explained throughout this report, is necessary
to evaluate our financial condition, changes in financial condition and results of operations. As of March 31, 2005, we had an accumulated deficit of $170.9 million. Our quarterly and
yearly operating results have varied significantly from period to period in the past and are likely
to continue to vary significantly in future periods. For example, our net income was $0.8 million
and our net loss was $0.7 million for the quarters ended March 31, 2005 and 2004, respectively.
Although we reported net income in the current quarter, we incurred net losses in each quarter of
2004. There can be no assurance that we will achieve or maintain net income in the future. Our
stock-based compensation expense will increase significantly beginning in the first quarter of 2006
due to a change in accounting rules that will require us to record compensation expense for
employee stock options and our employee stock purchase plan in the financial statements. While our business model is largely usage-based, which generally means that our customers only
pay for the services they use, our non-usage revenue, such as from subscriptions and software
licenses, may fluctuate based on the timing of new subscription agreements, the expiration and
renewal of existing agreements and the timing of and revenue recognition associated 17.




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with software licenses. This fluctuation can significantly impact our financial results, particularly revenue,
gross margins and net income or loss because these subscriptions and software licenses have virtually no variable
cost of revenue expense. Recently we have experienced, and expect to continue to experience, an
ongoing trend in the conferencing industry away from subscription-based pricing to usage-based
pricing. In addition, we currently do not anticipate licensing our software. In the quarter ended
March 31, 2005, 7.8% of our revenue was non-usage based as compared to 8.1% in the quarter ended
March 31, 2004. We expect our non-usage based revenue to approximate 6% to 10% of our total revenue
in the second quarter of 2005. Our next-generation service, Raindance Meeting Edition, was released in March 2004. Raindance
Meeting Edition revenue growth has been slower than anticipated and we believe this is due in large
part to the small workgroup collaboration services sector being in the early adoption phase.
However, we continue to add new customers and revenue from this product is increasing quarter over
quarter. We expect to release Raindance Seminar Edition in June 2005. Raindance Seminar Edition
complements Raindance Meeting Edition and is designed for large, planned seminar events where there
is one main presenter and hundreds or thousands of participants. Currently, it is difficult to
predict with any certainty the impact Raindance Seminar Edition will have on our business,
operations and financial results, the market in general, or our existing customer base including
those that currently utilize Web Conferencing Pro. Our gross profit is higher on our web-based services, namely Web Conferencing Pro and
Raindance Meeting Edition and to the extent we are successful in selling more web-based services,
we would expect our overall gross profit to increase. We define multi-media revenue as revenue
generated from a collaboration event where more than one media type is used, such as an event that
combines audio and web conferencing or an event that combines audio, web and video conferencing
using Raindance Meeting Edition. Multi-media revenue excludes all service revenue attributable to
audio-only conferencing. Multi-media revenue was $3.1 million in the first quarter of 2005
compared to $3.0 million in the first quarter of 2004. Our gross profit margins are typically
higher on multi-media events, due to the web integration, as compared to audio-only events and we
expect our multi-media revenue to grow as a percentage of revenue in the upcoming year. Statement of Operations Overview The following describes how we recognize revenue for the services we offer:  
    Raindance Meeting Edition.Revenue for our Raindance Meeting Edition service is derived from subscription and usage
fees. Revenue from subscriptions is recognized monthly regardless of usage, while usage fees are based upon either
connections or minutes used. We recognize usage revenue from our Raindance Meeting Edition services in the period the
meeting is completed. We recognize revenue associated with any initial set-up fees ratably over the term of the
contract.
    Reservationless Conferencing Revenue. Revenue for our Reservationless Conferencing service is generally based upon the
actual time that each participant is on the phone or logged onto the web. For example, a customer is charged a
per-minute, per-user fee for each participant listening and viewing a live or recorded simulcast. In addition, we
charge customers a one-time fee to upload visuals for a phone conference or a recorded simulcast. We recognize usage
revenue from our Reservationless Conferencing services in the period the call or simulcast of the call is completed. We
recognize revenue associated with any initial set-up fees ratably over the term of the contract.
    Web Conferencing Pro Revenue. Revenue for our Web Conferencing Pro service is derived from subscription and usage fees
in addition to event fees or, in more limited cases, a software license fee. Revenue from subscriptions is recognized
monthly regardless of usage, while usage fees are based upon either connections or minutes used. Event fees are
generally hourly charges that are recognized as the events take place. We recognize revenue associated with any initial
set-up fees ratably over the term of the contract. Revenue from software license agreements is either recognized upon
shipment of the software when all the following criteria have been met: persuasive evidence of an arrangement exists,
delivery has occurred, the fee is fixed or determinable, collectibility is probable, and vendor-specific objective
evidence is available for the fair value of all undelivered elements, or recognized ratably over the software support
period if we do not have vendor-specific objective evidence for all undelivered elements.
    Operator-Assisted Revenue. Revenue for our Operator-Assisted Conferencing service is generally based upon the actual
time that each participant is on the phone. In addition, we charge customers a fee for additional services such as call
taping, digital replay, participant lists and transcription services. We recognize usage revenue and related fees from
our Operator-Assisted Conferencing service in the period the call is completed. 18.




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
    Unlimited Conferencing. Revenue from Unlimited Conferencing is derived from a flat, fixed charge per month depending on
the conference size limit selected by the customer. The fixed monthly charge is recognized as revenue each month. Our cost of revenue consists primarily of telecommunication expenses, depreciation of network
and data center equipment, amortization of certain software including internally developed
software, Internet access fees and fees paid to network providers for bandwidth, equipment
maintenance contract expenses, compensation and benefits for operations personnel and allocated
overhead. Our telecommunication expenses are variable and directly correlate to the use of our
services and primarily are incurred when our customers use our Reservationless Conferencing
service. A change in our mix of audio-only and web-based services revenue will affect our gross
profit, as our cost of revenue is typically higher on our audio-only service as a result of price
compression for this service. Our depreciation, Internet access and bandwidth expenses, equipment
maintenance expenses and compensation expenses generally increase as we increase our capacity and
build our infrastructure. We plan to continue to make investments in our infrastructure; however,
we currently expect capital expenditures in 2005 to be comparable to 2004. We expect that our cost
of revenue will increase in 2005 due to a corresponding increase in revenue, but do not expect cost
of revenue as a percentage of revenue to change materially. We expect that our current capacity and
infrastructure, coupled with the capital expenditures we have made and we expect to make, will
accommodate our needs through the end of 2005. We have a limited number of sources for our
telephony services. If one of our suppliers was to terminate or interrupt its services, we may
experience difficulties or delays in obtaining alternative sources on commercially reasonable terms
and may experience an increase in our variable telephony cost. We are also involved in a dispute
with our primary conferencing bridge provider that may require us to seek alternative sources for
conferencing bridges, which may be difficult and expensive to integrate into our existing
infrastructure. We incur sales and marketing expenses that consist primarily of the salaries, commissions and
benefits for our sales and marketing personnel, remote sales offices expenses, product and market
research, sales lead generation and telemarketing expenses and allocated overhead. We currently
expect sales and marketing expenses to remain relatively flat in absolute dollars and decrease as a
percentage of revenue as we expand our sales force and continue our marketing initiatives in 2005
to support Raindance Meeting Edition and the anticipated June 2005 release of Raindance Seminar
Edition. We incur research and development expenses that consist primarily of salaries and benefits for
research and development personnel, equipment maintenance contract expenses and allocated overhead.
We expense research and development costs as they are incurred, except for certain capitalized
costs associated with internally developed software. We capitalized $0.1 million of internally
developed software in the first quarter of 2005 and expect to continue to capitalize costs
associated with internally developed software in the remainder of 2005. We currently expect to
continue to make investments in research and development and anticipate that these expenditures
will remain relatively flat in absolute dollars and decrease as a percentage of revenue in 2005. We incur general and administrative expenses that consist primarily of expenses related to
finance, human resources, administrative and general management activities, including legal,
accounting and other professional fees, in addition to other general corporate expenses such as
compliance with Sarbanes-Oxley regulations and contingent state tax liability for our services. We
currently expect general and administrative expenses to remain relatively flat in terms of absolute
dollars and decrease as a percentage of revenue in 2005. Since our inception, we have used stock-based compensation for employees, consultants and
members of our board of directors to attract and retain business and technical personnel.
Stock-based compensation expense is based on the excess of the fair value of our common stock on
the date of grant or sale over the option exercise price or stock purchase price. Compensation
expense related to stock options is amortized over the vesting period of the options, which
generally is four years. As of May 2004, all of these options with fair values deemed in excess of
the exercise price were fully vested and therefore all associated stock-based compensation expense
has been recognized. During the three months ended March 31, 2005 and 2004, we recorded $0.8
million and $0.9 million, respectively, of deferred stock-based compensation. We also expensed
$0.3 million and $0.6 million, respectively, of stock-based compensation in the three months ended
March 31, 2005 and 2004. The $0.8 million of deferred stock-based compensation recorded in the
three months ended March 31, 2005 relates to the issuance of 348,000 shares of restricted stock on
January 24, 2005 to certain executive officers and key employees. The awards will generally vest
in equal quarterly installments over a four-year period with the first quarterly installment
vesting on March 31, 2005. The $0.9 million of deferred stock-based compensation recorded in the
three months 19.




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ended March 31, 2004 relates to the issuance of 275,000 shares of restricted stock to
our then new president and chief executive officer in January 2004, of which 50,000 shares were immediately vested; 100,000 shares vest
after the completion of 24 months of continuous service and 125,000 shares vest after the
completion of 37 months of continuous service. This agreement was amended in August 2004 to
include acceleration of all unvested shares of restricted stock in the event of a change in control
of the Company, as defined in the agreement. Assuming that no additional shares of restricted stock will be forfeited or granted and
assuming there is no change in control of the Company we estimate incurring stock-based
compensation expense of approximately $0.5 million in the remainder of 2005 for common stock issued
or awarded to our employees, executive officers and members of our board of directors under our
equity plans through March 31, 2005. Other Data  Non-GAAP Financial Measure We evaluate operating performance based on several factors, including our primary internal
financial measure of earnings before interest, taxes, depreciation, amortization and stock-based
compensation expense (adjusted EBITDA). This analysis eliminates the effects of considerable
amounts of depreciation and stock-based compensation. Since our initial public offering, we have
reported adjusted EBITDA, a financial measure that is not defined by generally accepted accounting
principles (GAAP). The calculation of adjusted EBITDA is as follows (in thousands): Three Months Ended March 31,2005
    
    
    2004Net income (loss)
    
    $
    760
    
    
    $
    (705
    )Add: depreciation, amortization and other income (expense), net
    
    
    2,231
    
    
    
    2,730Add: stock-based compensation expense
    
    
    252
    
    
    
    613Adjusted EBITDA
    
    $
    3,243
    
    
    $
    2,638
 Although we reported net income for the quarter ended March 31, 2005, we recorded net losses
during each quarter of 2004. In the current quarter, our research and development costs continued
to increase over the first quarter in 2004 due to additional headcount to support Raindance Meeting
Edition and the upcoming June 2005 release of Raindance Seminar Edition. However, quarter over
quarter, sales and marketing expenditures and cost of revenue have decreased. For the three months
ended March 31, 2005, as compared with the three months ended March 31, 2004, our net income
increased by $1.5 million, resulting in $0.8 million net income for the current quarter. For the
three months ended March 31, 2005, as compared with the three months ended March 31, 2004, adjusted
EBITDA increased by $0.6 million. The trend depicted by this calculation indicates that although
ongoing product development expenditures increased for the quarter ended March 31, 2005, we
decreased overall operating costs in the current quarter primarily in sales and marketing expenses
and cost of revenue. Sales and marketing decreased as we defer a portion of planned marketing
expenses to coordinate sales and marketing efforts to coincide with the release of Raindance
Seminar Edition and cost of revenue decreased due to lower revenue and improved operating and
network efficiencies, which increased our gross profit percentage for the quarter ended March 31,
2005 as compared to the quarter ended March 31, 2004. Adjusted EBITDA should be considered in addition to, not as a substitute for, net income
(loss) and other measures of financial performance reported in accordance with GAAP. We believe
that adjusted EBITDA is a useful performance metric for our investors and is a measure of operating
performance and liquidity that is commonly reported and widely used by financial and industry
analysts, investors and other interested parties because it eliminates significant non-cash charges
to earnings. In addition, many sophisticated financial institutions and banks use adjusted EBITDA
as a performance metric in their lending practices. For example, adjusted EBITDA is used by our
bank to determine our compliance with a financial covenant in our credit agreement. However,
adjusted EBITDA as used by us may not be comparable to similarly titled measures reported by other
companies. The funds depicted by adjusted EBITDA are not available for our discretionary use due to
financial commitments that we have made. Cash flow calculated in accordance with generally accepted
accounting principles is as follows: net cash provided by operations was $2.0 million and $0.7
million for the three months ended March 31, 2005 and 2004, respectively; net 20.




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cash used by investing activities was $4.8 million and $0.6 million for the three months ended March 31, 2005
and 2004, respectively; net cash provided by financing activities was $0.8 million and $0.4 million for the three months
ended March 31, 2005 and 2004, respectively. Results of Operations Three Months Ended March 31, 2005 Compared to Three Months Ended March 31, 2004 Revenue.Total revenue decreased by $0.5 million to $19.1 million for the three months ended
March 31, 2005 from $19.6 million for the three months ended March 31, 2004. The decrease was due
in part to the pricing pressure we are experiencing for some of our services, particularly our
Reservationless Conferencing Service, and the loss of Oracle Corporation who accounted for a
significant portion of our revenue in the first quarter of 2004 and reduced its use of our
conferencing services as it completed the transition of substantially all of its conferencing to an
internal conferencing system in the third quarter of 2004, the foregoing decreases in revenue were
partially offset by the addition of new customers and an increase in usage from our existing
customers. Total minutes attributable to our usage-based services were 209.3 million and 201.0
million for the three months ended March 31, 2005 and 2004, respectively, which represents a 4.2%
increase in minutes quarter over quarter. Usage-based revenue decreased by 2.2% in the first
quarter of 2005 from the first quarter of 2004, which indicates that our average price per
usage-based minute declined by approximately 6.1% or .0055 cents per minute quarter over quarter.
We expect this trend to continue in the foreseeable future. Cost of Revenue.Cost of revenue decreased $0.8 million to $7.8 million for the three months
ended March 31, 2005 from $8.6 million for the three months ended March 31, 2004.
Telecommunications costs decreased $0.8 million for the three months ended March 31, 2005 over the
three months ended March 31, 2004 due to an overall improvement in the utilization of our
infrastructure and rate decreases from our primary telephony provider. These cost reductions were
partially offset by an increase in minutes from our Reservationless Conferencing and Web
Conferencing Pro communication services. Total depreciation expense decreased $0.1 million for the
three months ended March 31, 2005 due to specific assets allocated to cost of revenue becoming
fully depreciated and reduced spending on capital expenditures in the current quarter over the same
quarter in the previous year. Expense associated with our Operator-Assisted Conferencing service
increased $0.1 million in the current quarter, which is consistent with growth in revenue from this
service, as well as an overall increase in our costs to provide this service. The primary drivers
that affect our gross profit are changes in our telephony and fixed internet costs and a general
improvement in our infrastructure utilization, all of which are or may be partially offset by
pricing pressure we are experiencing on the sale of our Reservationless Conferencing service. In
addition, our gross profit is higher on our web-based services, namely Web Conferencing Pro and
Raindance Meeting Edition and to the extent we are successful in selling more web-based services,
we would expect our overall gross profit to increase. We define multi-media revenue as revenue
generated from a collaboration event where more than one media type is used, such as an event that
combines audio and web conferencing or an event that combines audio, web and video conferencing
using Raindance Meeting Edition. Multi-media revenue excludes all service revenue attributable to
audio-only conferencing. Multi-media revenue was $3.1 million in the first quarter of 2005
compared to $3.0 million in the first quarter of 2004. Our gross profit margins are typically
higher on multi-media events, due to the web integration, as compared to audio-only events and we
expect our multi-media revenue to grow as a percentage of revenue in the upcoming year. Sales and Marketing.Sales and marketing expense decreased $1.1 million to $5.4 million for
the three months ended March 31, 2005 from $6.5 million for the three months ended March 31, 2004.
Commissions expense increased $0.6 million for the three months ended March 31, 2005 as compared to
the three months ended March 31, 2004 as a result of a revision to our commission plans, which went
into effect January 1, 2005. Personnel and payroll related expenses decreased $0.2 million for the
three months ended March 31, 2005 as compared to the three months ended March 31, 2004 due to
decreased headcount in the current quarter. Expenses related to promotion and lead generation
decreased $0.1 million, respectively, for the three months ended March 31, 2005 as compared to the
three months ended March 31, 2004 due to an overall decrease in marketing initiatives following the
completion of the marketing programs implemented in connection with the product launch of Raindance
Meeting Edition which occurred in March 2004. Outside service expense decreased $1.1 million in
the current quarter over the previous quarter due to consulting services utilized in connection
with the sales organization restructuring that occurred last year and expenses incurred related to
the release of Raindance Meeting Edition which also occurred last year. Depreciation expense
decreased $0.2 million for the three months ended March 31, 2005 as compared with the three months
ended March 31, 2004 primarily due to decrease in allocated depreciation as a result of a decrease
in headcount. 21.




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Research and Development.Research and development expense increased $0.2 million to $2.9
million for the three months ended March 31, 2005 from $2.7 million for the three months ended March 31, 2004.
Personnel and payroll related expenses increased $0.2 million for the three months ended March 31,
2005 over the three months ended March 31, 2004 due to increased headcount, as well as a decrease
in capitalized internally-developed software. Conversely, outside services decreased $0.2 million
for the three months ended March 31, 2005 as compared to the three months ended March 31, 2004 in
connection with the development of Raindance Meeting Edition and Raindance Seminar Edition and
reduced spending in the quarter ended March 31, 2005 as compared to the quarter ended March 31,
2004. There was a slight variance in other expenses, including a $0.1 million increase in
maintenance and repairs expense for the three months ended March 31, 2005 as compared to the three
months ended March 31, 2004 due to the timing of these contracts. General and Administrative.General and administrative expense increased $0.4 million to $2.3
million for the three months ended March 31, 2005 from $1.9 million the three months ended March
31, 2004. Accounting expense increased $0.2 million for the three months ended March 31, 2005 as
compared to the three months ended March 31, 2004 due to an increase in audit fees associated with
the audit of internal controls over financial reporting required by Sarbanes-Oxley. In addition,
we accrued $0.2 million in the three months ended March 31, 2005 in connection with a pending and
disputed state sales tax assessment by the Department of Revenue of the Commonwealth of
Massachusetts. Stock-Based Compensation Expense. Stock-based compensation expense decreased $0.3 million to
$0.3 million for the three months ended March 31, 2005 from $0.6 million for the three months ended
March 31, 2004. Prior to our initial public offering, options and stock purchase rights were
granted at less than the estimated initial public offering price resulting in deferred compensation
charges, which were being recognized over the applicable vesting periods, which generally were four
years. As of May 2004, all of these options were fully vested and therefore all associated
stock-based compensation expense has been recognized. During the quarter ended March 31, 2005 and
2004, we recorded $0.8 million and $0.9 million, respectively, of deferred stock-based
compensation. The $0.8 million of deferred stock-based compensation for the three months ended
March 31, 2005 relates to the issuance of 348,000 shares of restricted stock on January 24, 2005 to
certain executive officers and key employees. The awards will generally vest in equal quarterly
installments over a four-year period with the first quarterly installment vesting on March 31,
2005. The $0.9 million of deferred stock-based compensation recorded in the first quarter of 2004
relates to the issuance of 275,000 shares of restricted stock to our then new president and chief
executive officer in January 2004, of which 50,000 shares were immediately vested; 100,000 shares
vest after the completion of 24 months of continuous service and 125,000 shares vest after the
completion of 37 months of continuous service. This agreement was amended in August 2004 to
include acceleration of all unvested shares of restricted stock in the event of a change in control
of the Company, as defined in the agreement. Additionally, the $1.2 million deferred stock-based
compensation charge in February 2003 in connection with the issuance of 750,000 shares of
restricted stock to certain executives and key employees under our Executive Performance-Based
Compensation Arrangement is being expensed ratably over six years, which charges will be
accelerated when it becomes apparent that the financial or product-based milestones are deemed
probable of being achieved or, generally at the boards discretion, upon a change in control of the
Company. The termination of the Companys former president and chief executive officer effective
December 31, 2003 and the resulting cancellation of 200,000 shares of restricted stock granted to
him under the plan triggered the reversal of the unamortized portion of his restricted stock grant
compensation expense in the amount of $0.3 million. In the first quarter of 2004 a product-based
milestone was achieved and 100,000 shares of restricted common stock vested. In the third quarter
of 2004 we determined that a second product-based milestone will likely be achieved in 2005 and,
accordingly, we have accelerated the stock compensation charge associated with 150,000 shares of
restricted common stock. In connection with the acquisition of InterAct, we recorded $3.4 million of deferred
stock-based compensation related to the issuance of 997,599 shares of common stock simultaneously
with the closing of the InterAct acquisition, which are being held in escrow and are released
annually in equal one-third increments beginning in May 2003. Accordingly, the deferred
stock-based compensation related to the 997,599 shares was being expensed over three years,
beginning in May 2002. The stock compensation charge in the first quarter of 2004 associated with
this acquisition was $0.3 million. The value of these escrowed shares was determined based on the
average market price of our common stock over the three-day period before and after the terms of
the acquisition were agreed upon and announced. 22.




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Other Income, Net.Interest income increased $0.1 million to $0.2 million for the three months
ended March 31, 2005 from $0.1 million for the three months ended March 31, 2004, respectively, as
interest rates began to increase in the latter half of 2004 and we began purchasing short-term
investments. Interest expense was less than $0.1 million for the quarters ended March 31, 2005 and
2004 and was essentially zero in the current quarter as we retired our debt obligations in 2004. Liquidity and Capital Resources As of March 31, 2005, cash, cash equivalents and short-term investments were $45.9 million, an
increase of $2.5 million compared with cash, cash equivalents and short-term investments of $43.4
million held as of December 31, 2004. Net cash provided by operations was $2.0 million and $0.7 million for the three months ended
March 31, 2005 and 2004, respectively. Cash provided by operations increased significantly for the
first three months of 2005 as compared to the first three months of 2004 primarily due to net
income of $0.8 million for the three months ended March 31, 2005 as compared to net loss of $0.7
million for the three months ended March 31, 2004. The increase is also explained by a reduced
increase in accounts receivable, partially offset by a larger increase in both prepaid expenses and
other assets and a larger decrease in accounts payable and accrued expenses and deferred revenue. Net cash used by investing activities was $4.8 million and $0.6 million for the three months
ended March 31, 2005 and 2004, respectively. Net cash used by investing activities in the first
quarter of 2005 primarily related to capital expenditures for equipment and the purchase of
investments, offset by maturities of investments. Net cash used by investing activities in the
first quarter of 2004 primarily related to capital expenditures for equipment purchases in
anticipation of the release of Raindance Meeting Edition and additional conferencing capacity.
Overall, we expect capital expenditures in 2005 to be comparable to 2004 due to capital
expenditures for the anticipated release of Raindance Seminar Edition in the current year and
Raindance Meeting Edition in the previous year. Net cash provided by financing activities was $0.8 million and $0.4 million for the three
months ended March 31, 2005 and 2004, respectively. Cash provided by financing activities in the
first quarters of 2005 and 2004 was primarily due to cash proceeds from the exercise of common
stock options and employee stock purchase plan purchases. For the quarter ended March 31, 2004,
cash provided by financing activities was also offset by debt service payments. As of March 31, 2005, we had no debt obligations outstanding. In April 2004 we entered into a credit agreement with a bank for a revolving line of credit,
which expires in April 2006. Outstanding advances under the revolving line of credit are limited to
$15.0 million. Advances under the revolving line of credit bear interest at 0.5% below the banks
prime rate and may be repaid and re-borrowed at any time prior to the maturity date. At March 31,
2005, the Company did not have an outstanding balance under the revolving line of credit, however
$0.2 million of the line of credit was securing letters of credit. The credit agreement is
collateralized by substantially all of our tangible and intangible assets and is subject to
compliance with covenants, including minimum liquidity coverage, minimum tangible net worth and
positive adjusted EBITDA defined as quarterly net income (loss) adjusted for interest, taxes,
depreciation, amortization and other non-cash charges. We are also prohibited from paying any
dividends without the banks prior written consent. At March 31, 2005, we were in compliance with
all financial loan covenants. We also receive funds from time to time from the exercise of options or similar rights to
purchase shares of our common stock. We have no other material external sources of liquidity. We have generated positive cash flows from operations for fourteen consecutive quarters and we
expect to continue to generate positive cash flows from operations in the near term. While we
expect to continue to generate positive cash flows from operations in the near term, such cash
flows may be less than the amounts recorded in prior quarters. Looking ahead, we do not anticipate
any debt service payments in 2005 as a result of the early retirement of our outstanding debt
obligations, unless we decide to incur new debt or borrow on our line of credit. We expect capital
expenditures in 2005 to be comparable with 2004; however if we implement a new telephony network
strategy, such expenditures would increase. We also expect proceeds from the exercise of common
stock options; however, it is not possible to estimate the impact those proceeds will have on our
cash flow in 2005. 23.




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We obtain a significant portion of our liquidity from operating cash flows. Our customer base
consists of a large number of geographically dispersed customers diversified across several
industries. No single customer accounted for greater than 10% of our total revenue for the quarter
ended March 31, 2005, or our total accounts receivable balance at such date. Our five largest
customers represented $3.9 million or 20.5% of our total first quarter 2005 revenue and also
represented $2.0 million or 18.4% of our total accounts receivable balance at March 31, 2005. The
sixth through twenty-fifth largest customers represented $2.8 million or 14.6% of our total first
quarter 2005 revenue. A significant change in the liquidity or financial position of one of our
larger customers could have a material adverse impact on our operating cash flows. In addition, a
decrease in their use of our services may adversely impact our future operating results. As of March 31, 2005, our purchase commitments for bandwidth usage and telephony services were
approximately $6.2 million and will be expended over the next ten months. Some of these agreements
may be amended to either increase or decrease the minimum commitments during the lives of the
respective contracts. In September 2003 we entered into an agreement with our primary conferencing
bridge provider pursuant to which we made a commitment to purchase a certain amount of equipment
through December 2005. This commitment was contingent on certain functionality being available in
the equipment by May 12, 2004, which did not occur. As a result, we notified the conferencing
bridge provider that we terminated our remaining commitment, as well as the agreement for material
breach. The total remaining commitment that we terminated as of March 31, 2005 was approximately
$6.1 million. Our vendor disputes this position, has threatened litigation and may seek to enforce
the alleged $6.1 million remaining contractual commitment. We lease office facilities under various operating leases that expire through 2009. Total
future minimum lease payments, under all operating leases, as of March 31, 2005, are approximately
$4.8 million. We have subleased six of these facilities and future minimum sublease receivables for
all subleased facilities, as of March 31, 2005, approximate $0.4 million that we expect to receive
through August 2005. Our contractual obligations and commitments to make future payments as of March 31, 2005 are
as follows (in thousands): Payments Due by PeriodTotal
    
    
    Less than 1year
    
    
    1-3 years
    
    
    3-5 years
    
    
    Over 5 yearsLong-term debt
    
    $
    
    
    
    $
    
    
    
    $
    
    
    
    $
    
    
    
    $
    Operating leases, exclusive of sublease receivables
    
    
    4,835
    
    
    
    1,707
    
    
    
    1,885
    
    
    
    1,243
    
    
    $
    Purchase obligations
    
    
    6,217
    
    
    
    6,217
    
    
    
    
    
    
    
    
    
    
    
    Total contractual obligations and commitments
    
    $
    11,052
    
    
    $
    7,924
    
    
    $
    1,885
    
    
    $
    1,243
    
    
    $
    
 Not included in the contractual commitments schedule above are employment commitments we have
made to certain current and former officers of the Company. See note 5(c) and 5(d) to the financial
statements. Typically, the amount that may be paid and the timing of such a payment are not known
with certainty. At March 31, 2005 our total employment-related commitments were approximately $3.8
million. Not included in the contractual commitments schedule above is the equipment purchase
commitment we terminated in the second quarter of 2004. See Note 5(b) to the financial statements.
Our vendor has disputed our position with respect to the termination. The total remaining
commitment that we terminated as of March 31, 2005 was approximately $6.1 million, which would have
been required to be expended in 2005. We currently anticipate that existing cash resources and our revolving line of credit facility
will be sufficient to fund our anticipated working capital and capital expenditure needs into the
foreseeable future. We base our expenses and expenditures in part on our expectations of future
revenue levels. If our revenue for a particular period is lower than expected, we may take steps to
reduce our operating expenses accordingly. If cash generated from operations is insufficient to
satisfy our liquidity requirements, we may seek to sell additional public or private equity
securities, borrow on our revolving line of credit or obtain additional debt financing. Additional
financing may not be available at all or, if available, may not be obtainable on terms favorable to
us. If we are unable to obtain additional financing, we may be required to reduce 24.




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the scope of our planned operations, which could harm our business, financial condition and operating results.
Additional financing may also be dilutive to our existing stockholders. Critical Accounting Policies and Estimates We prepare our consolidated financial statements in conformity with accounting principles
generally accepted in the United States of America. As such, we are required to make certain
estimates, judgments and assumptions that we believe are reasonable based upon the information
available. These estimates and assumptions affect the reported amounts of assets and liabilities at
the date of the financial statements and the reported amounts of revenues and expenses during the
periods presented. Actual results could differ from those estimates. Our significant accounting
policies are described in note 1 to the financial statements. Not all of these significant
accounting policies require us to make difficult subjective or complex judgments or estimates. An
accounting estimate is considered to be critical if it meets both of the following criteria; the
estimate requires assumptions about matters that are highly uncertain at the time the accounting
estimate is made, and different estimates reasonably could have been used or changes in the
estimate that are reasonably likely to occur from period to period may have a material impact on
our financial condition and results of operations. Our critical accounting estimates include the
accounts receivable allowance for doubtful accounts, useful lives of depreciable and intangible
assets and their recoverability, the assessment of goodwill and its recoverability and the
valuation allowance for net deferred tax assets. Our critical accounting policies and estimates are included in our Form 10-K, filed on March
15, 2005. 25.




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Risk Factors That May Affect Our Operating Results and The Market Price Of Our Common Stock You should carefully consider the risks described below. The risks and uncertainties described
below are not the only ones we face. If any of the following risks actually occur, our business,
financial condition or results of operations could be materially and adversely affected. In that
case, the trading price of our common stock could decline, and you may lose all or part of your
investment. You should not rely on forward-looking statements because they are inherently uncertain. This document contains certain forward-looking statements that involve risks and
uncertainties. We use words such as anticipate, believe, expect, future, intend, plan
and similar expressions to identify forward-looking statements. These statements are only
predictions. Although we believe that the expectations reflected in these forward-looking
statements are reasonable, we cannot guarantee future results, levels of activity, performance or
achievements. You should not place undue reliance on these forward-looking statements, which apply
only as of the date of this document. Our actual results could differ materially from those
anticipated in these forward-looking statements for many reasons, including the risks faced by us
and described on the following pages and elsewhere in this document. We assume no obligation to
update the forward-looking statements included in this document. We believe it is important to communicate our expectations to our investors. However, there
may be events in the future that we are not able to predict accurately or over which we have no
control. The risk factors listed below, as well as any cautionary language in this document,
provide examples of risks, uncertainties and events that may cause our actual results to differ
materially from the expectations we describe in our forward-looking statements. Before you invest
in our common stock, you should be aware that the occurrence of the events described in these risk
factors and elsewhere in this document could have a material adverse effect on our business,
operating results, financial condition and stock price. We have a history of losses and we may not achieve or maintain profitability. Our operating costs have exceeded our revenue in each year since our inception in April 1997,
except for the fiscal year 2003. We have incurred cumulative net losses of approximately $170.9
million from our inception through March 31, 2005. Although we reported net income in the first
quarter of 2005, there can be no assurance that we will maintain profitability in the future,
particularly if existing or future competitors decrease our market share, if price pressure
increases, if we are unable to retain our large customers or acquire new ones, if our
next-generation services do not achieve widespread market acceptance, if such services reduce our
revenue from our existing services, if our revenue from web-related services does not substantially
increase, or if we are unable to increase our market share as the web conferencing market grows. If
we are not able to significantly increase revenue, we may not be able to maintain or increase our
sales and marketing, research and development, or other operating expenses, and as a result, we may
be unable to continue our operations as currently planned. Increasing our revenue may be difficult
for us to do as a result of increased competition, price pressure and other risk factors described
in this section. We have a limited operating history, which makes it difficult to evaluate our business. We have a limited operating history and you should not rely on our recent results as an
indication of our future performance. We were incorporated in April 1997 and first recorded revenue
in January 1998. We began commercially offering our Reservationless Conferencing service in April
1999, our Web Conferencing Pro service in June 2000, our Operator-Assisted Conferencing service in
the first quarter of 2003 and Raindance Meeting Edition in March 2004. In January 2001, we
restructured our company to focus solely on our conferencing services. In connection with this
restructuring, we made significant changes to our services and growth strategies, our sales and
marketing plans, and other operational matters, including a significant reduction in our employee
base. As a result, we have a limited relevant operating history and it may be difficult to evaluate
an investment in our company, and we cannot be certain that our business model and future operating
performance will yield the results that we intend. As such, we may be required to restructure our
company and operations in the future. In addition, the rapidly changing nature of the web
conferencing market makes it difficult or impossible for us to predict future results, and you
should not expect our future revenue growth to equal or exceed historical growth rates. There are a
number of factors described in this section that could cause fluctuations in our operating results
in any particular period. If any of these risks are not within our control or we are otherwise
unable to address these risks in a cost-effective manner or at all, our operating results will be
harmed. 26.




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We may fail to meet market expectations because of fluctuations or lack of growth in our quarterly
operating results, which would cause our stock price to decline. As a result of our limited operating history, increased competition, loss of customers, the
rapidly changing market for our services, price pressure and the other risks described in this
section, our quarterly operating results have varied significantly from period to period in the
past and are likely to continue to vary significantly in future periods. For example, our quarterly
operating results ranged between $0.8 million net income and $1.9 million net loss in the four
quarters ended March 31, 2005 and our quarterly revenue ranged from $19.3 million to $18.0 million
in the four quarters ended March 31, 2005. Many of the factors that affect our quarterly operating
results are beyond our control, such as increased competition, pricing pressure and market demand
for our services. Our ability to license software may also contribute to such fluctuations.
Licensing opportunities have traditionally arisen infrequently, are difficult to predict, and
currently, we do not have any software licensing revenue projected. Additionally, we expect our results will fluctuate based on seasonal sales patterns. Our
operating results have shown decreases in our usage-based services around certain times, such as
spring, summer, Thanksgiving, December and New Year holidays. We expect that our revenue during
these seasons will not grow at the same rates as compared to other periods of the year because of
decreased use of our services by business customers. As a result of these factors and other risks
described in this section, our quarterly operating results are difficult to predict and may not
meet the expectations of securities analysts or investors. If this occurs, the price of our common
stock would decline. A high percentage of our revenue is attributable to repeat customers, none of whom are obligated to
continue to use our services. The failure of continued use of our services by existing customers
could harm our operating results and cause our stock price to decline. A high percentage of our revenue is attributable to repeat customer usage of our services. Our
customers are not obligated to continue to use our services as we provide our services largely on a
usage-based pricing model. In the quarter ended March 31, 2005, 92.2% of our revenue was
usage-based as compared to 91.9% in the quarter ended March 31, 2004. In addition, customers have
no obligation to renew subscription contracts with us. As a result, our inability to retain
existing customers and sustain or increase their usage of our services could result in lower than
expected revenue, and therefore, impact our ability to achieve or maintain profitability, and cause
our stock price to decline. In addition, because many of our customers have no continuing
obligations with us, we may face increased downward pricing pressure that has caused, and will
continue to cause, a decrease in our gross margins. The reasons we have lost customers have
included the failure of our services or systems to meet customers performance expectations or
requirements, customers decision to purchase competitive products or services for reasons such as
lower price, greater brand recognition and broader features and functionality, or the lack of
significant efforts required to educate our customers about the benefits of our services. A significant portion of our revenue is attributable to large customers that have no obligation to
continue to use our services. We target our services to large companies and as a result, we may experience an increase in
customer concentration. For example, our top five customers accounted for 20.5% of our revenue in
the quarter ended March 31, 2005. The sixth through twenty-fifth largest customers represented
14.6% of our revenue in the quarter ended March 31, 2005. These large customers have no obligation
to continue to use our services. For example, Oracle Corporation was a large customer of ours,
representing 5.1% of our revenue in the second quarter of 2004, and then significantly reduced the
use of our services as it completed its transition of substantially all of its conferencing to an
internal conferencing system in the third quarter of 2004. If any of our large customers stop
using our services or are unable to pay their debts as they become due, our operating results will
be harmed, our revenue will be negatively impacted, and our ability to achieve or maintain
profitability would be negatively impacted. Our operating expenses may increase, and if our revenue does not increase, our financial results
will be negatively impacted. We may increase sales and marketing, research and development and other operating expenses,
particularly as we continue developing our next-generation services and architecture. We project
expenses in part on our estimates of future revenue. If our revenue for a particular period is
lower than we expect, we may be unable to reduce our operating expenses 27.




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for that period or at all, in which case our operating results and ability to achieve or maintain profitability would be
negatively impacted. Additionally, if our revenue for a particular period is lower than we expect,
we may be required to reduce our operating expenses and as a result, we may be unable to continue
our operations as currently planned, thereby further harming our financial results. We have experienced significant pricing pressure, which is expected to continue and has negatively
impacted our financial results. The prices for our services are subject to rapid and frequent changes, particularly our
Reservationless Conferencing service. For example, our average price per usage based minute for
this service declined by 6.1% in the quarter ended March 31, 2005 from the comparable quarter in
2004. In many cases, competitors provide their services at significantly reduced rates, for free or
on a trial basis in order to win customers. In addition, telecommunications providers enjoy lower
telephony costs as a result of their ownership of the underlying telecommunications network. As a
result, these carriers can offer services similar to ours at substantially reduced prices. Due to
competitive factors and the rapidly changing marketplace, we have reduced our pricing in many
circumstances and expect we will be required to further reduce our pricing in the future. Audio
conferencing revenue constituted 83.7% of our revenue in the first quarter of 2005 and we expect
that audio-conferencing revenue will continue to constitute the vast majority of our revenue in the
near term. As such, significant pricing pressure has negatively impacted, and will continue to
negatively impact, our financial results. The growth of our business substantially depends on our ability to successfully develop and
introduce new services and features in a timely manner. Our growth depends on our ability to develop leading-edge web conferencing services and
features. For example, we released our Raindance Meeting Edition service and our SwitchTower
technology in March 2004 and expect to release Raindance Seminar Edition built on the same
SwitchTower technology in June 2005. Despite these releases, we need to continuously release
additional features, functionalities and services to remain competitive in the market. Many
companies, including some of our competitors, are utilizing less costly resources in China and
India to develop and enhance their products and services. As a result, our competitors are able to
develop and introduce additional products, services and features more quickly and more
cost-effectively than we can. If the services and features we develop fail to achieve widespread
market acceptance or fail to generate significant revenue to offset operational costs, our
financial results may be harmed and we may not be able to achieve or maintain profitability. In
addition, we have experienced development delays and cost overruns in our development efforts in
the past and we may encounter these problems in the future. Delays and cost overruns could affect
our ability to respond to technological changes, evolving industry standards, competitive
developments or customer requirements. In addition, our ability to introduce new services and features may depend on our ability to
license or otherwise acquire technologies from third parties. In such cases, we may be unable to
identify suitable candidates or come to terms acceptable to us, particularly if such need arises
from an intellectual property dispute. We also may not be able to successfully alter the design of
our systems to integrate new technologies. Our next-generation services may impact the revenue we receive from existing services. Raindance Meeting Edition and Raindance Seminar Edition, our next-generation services, may
negatively impact the revenue we receive for our existing services, particularly our Web
Conferencing Pro services. While we intend to continue to sell our Web Conferencing Pro services,
this service may lose market share due to the vast majority of our resources being expended on our
next-generation services and this product becoming obsolete. In the event that we are unable to
develop our next-generation services in a timely manner, and if such next-generation services do
not generate significant revenue to offset any declining revenue from Web Conferencing Pro
services, our financial performance could be negatively affected, particularly revenue, gross
margins and our ability to achieve or maintain profitability. Competition in the web conferencing services and software market is intense and we may be unable to
compete successfully, particularly as a result of recent announcements from large software
companies. The market for web conferencing services and software is relatively new, rapidly evolving and
intensely competitive. Competition in our market will continue to intensify and competitors are
investing significant resources to develop, market and sell competitive services. As a result, we
have experienced in the past and may continue to experience 28.




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further price reductions, reduced sales, revenue and margins, and reduced acceptance of our services. As an integrated provider of
web and audio conferencing services, we compete with stand-alone providers of web conferencing and
traditional teleconferencing services. In the web conferencing services market our principal
competitors include Centra Software, Cisco Systems, Genesys, IBM, Macromedia, Microsoft and WebEx.
Our principal competitors in the teleconferencing market include AT&T, Genesys, Global Crossing,
MCI, Premiere Global Services (formerly PTEK), Sprint and West Corporation. Some of our competitors have entered or expanded their positions in the conferencing market by
acquiring competitors of ours. For example, Microsoft acquired Placeware, Cisco Systems acquired
Latitude Communications, and West Corporation acquired Intercall. In addition, some large software
companies, such as Oracle, IBM, Citrix and Macromedia, are also providing web conferencing products
in addition to their software offerings. These large companies have expended significantly greater
resources developing, enhancing, marketing and selling conferencing services and/or software that
directly compete with our offerings, and because these companies can leverage widespread use of
their products and services by existing customers to capture market share in the conferencing
market, our market share as well as our revenue may significantly decline. We also compete with resellers of web and audio conferencing services. There are also a number
of private companies that have entered or may enter the web conferencing market. Many of our
current and potential competitors have larger and more established customer bases, longer operating
histories, greater name recognition, broader service offerings, more employees and significantly
greater financial, technical, marketing, public relations and distribution resources than we do. As
a result, these competitors may be able to spread costs across diversified lines of business, and
therefore, adopt aggressive strategies, such as reduced pricing structures and large-scale
marketing campaigns, that reduce our ability to compete effectively. Telecommunication providers,
for example, enjoy lower telephony costs as a result of their ownership of the underlying
telecommunication network. Competition in the conferencing services market may increase due to competitors entering or
expanding their positions in the marketplace. Other competitors or potential competitors may enter or expand their positions in the
conferencing market by acquiring one of our competitors, by forming strategic alliances with these
competitors or by developing an integrated offering of services. Many more companies have entered
and will continue to enter this market and invest significant resources to develop conferencing
services that compete with ours. These current and future competitors may also offer or develop
products or services that perform better than ours and as a result capture market share that may
reduce our share as well as our revenue. In addition, acquisitions or strategic partnerships involving our current and potential
competitors could harm us in a number of ways. For example:  
    competitors could acquire or partner with companies with which we have distribution relationships and discontinue our partnership,
resulting in the loss of distribution opportunities for our services;
    competitors could be acquired by or enter into strategic relationships with third parties that have greater resources and
experience than we do, such as the Cisco/Latitude, Microsoft/Placeware, and West/Intercall acquisitions, thereby
reducing our ability to compete with such competitors; or
    competitors could acquire or partner with our key suppliers, such as the acquisition of Voyant Technologies, our primary conferencing bridge supplier, by Polycom, Inc. Our sales cycle makes it difficult to predict our quarterly operating results. Our sales cycle varies from several weeks to several months depending on the type and size of
customer approached. Oftentimes, potential customers require approvals from multiple decision
makers within their organizations. In addition, since most of our services are provided on a
usage-based pricing model, it generally takes several weeks or months before our services are
ramped for use within an organization. We also have experienced long sales cycles because we need
to educate customers on the benefits of our web conferencing services, particularly Raindance
Meeting Edition. These variables make it difficult for us to predict if and when our services will
be adopted and used by our customers. As a result, our quarterly operating results are difficult
to predict. 29.




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We have limited marketing, branding and lead-generation efforts, which may not be successful. We believe that significant marketing efforts are required to achieve brand recognition, to
educate customers and potential customers on the benefits of our services, and to increase adoption
of our services. We have limited resources, however, to support marketing, branding and lead
generation efforts. As such, our current and planned marketing efforts may not be sufficient or successful to achieve the results we intend. As a result, our business
may be impacted, which may require us to further reduce investments in marketing. Our business and operating results may suffer if we fail to establish distribution relationships or
if our distribution partners do not successfully market and sell our services. For the quarter ended March 31, 2005, 21% of our revenue was attributable to our indirect
service customers. These customers may not be obligated to distribute our services through their
sales channels. In addition, these customers may not be obligated to continue to use our services
or renew any subscription agreements with us. As a result, we cannot anticipate the amount of
revenue we will derive from these relationships in the future. Our inability to retain these
customers and sustain or increase their distribution of our services could result in significant
reductions in our revenue or we may be required to reduce the price they pay for our services, and
therefore, reduce our margins and negatively affect our ability to achieve or maintain
profitability. If we fail to establish new distribution relationships in a timely manner or if our
distribution partners do not successfully distribute our services, our ability to achieve
widespread adoption for our services will suffer and our business and operating results will be
harmed. Establishing these distribution relationships can take several months or more. In some
cases, our service limitations, such as our inability to offer branding capabilities to our
resellers, has prevented us and will continue to prevent us from establishing distribution
relationships. Additionally, since the vast majority our contracts with our distribution partners
are usage-based, it typically takes several months or longer before our distribution arrangements
generate revenue. Our distribution partners are not prohibited from offering and reselling the
products and services of our competitors and may choose to devote greater resources to marketing
and supporting the products and services of our competitors. If we do not attract and retain qualified management and personnel, our business may be harmed. Our success depends on our ability to attract and retain qualified management and personnel.
Recently, we hired a new Chief Executive Officer, Executive Vice President of Sales and Chief
Marketing Officer. In addition, we have hired a number of personnel in sales and marketing in
connection with the substantial reorganization of those groups in 2004. We may also continue to
hire new personnel. If we are not successful in attracting and retaining a substantial number of
these individuals, our business may be disrupted, management time and resources may be expended
and, as a result, our financial results may be harmed. In addition, we rely on stock options to
compensate existing employees and attract new employees. We are currently not required to record
stock-based compensation charges if the employees stock option exercise price equals or exceeds
the fair value of our common stock at the date of grant. However, the Financial Accounting
Standards Board has issued its final standard relating to share-based payments, including stock
options and other equity incentives granted to employees. This change in accounting policy will
require us to record expense for the fair value of stock options granted, modified or settled in
fiscal years beginning after January 1, 2006 and recognize compensation cost with respect to any
unvested stock options outstanding on such date. Because of this change in accounting policy, we
expect to reduce our reliance on stock options as a compensation tool, which could make it more
difficult for us to attract and retain qualified employees. Our largest conferencing bridge supplier has threatened litigation against us regarding a
significant contract dispute. In September 2003, we entered into an agreement with Voyant Technologies, subsequently
acquired by Polycom, Inc., our largest conferencing bridge supplier, pursuant to which we made a
significant commitment to purchase conferencing bridges through December 2005. This commitment was
contingent on certain VoIP technology functionality being made available in the equipment by May
12, 2004, which did not occur. As a result, we notified Voyant Technologies that we have terminated
our remaining purchase commitment. Additionally, we terminated the agreement for material breach.
Voyant Technologies disputes our position, has threatened litigation and may seek to recover the
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million remaining contractual commitment plus damages. Litigation could require us to
spend significant amounts of time and money to defend ourselves regardless of merit. If any of
these claims were to prevail, we could be forced to pay damages, comply with injunctions and divert
management attention and resources. Furthermore, this dispute may harm our relationship with this
vendor and require that we seek alternative sources for conferencing bridges, which may be
difficult and expensive to integrate into our infrastructure. We have been sued for breach of contract and unjust enrichment and may be subject to additional
litigation. On May 17, 2004, a complaint was filed against us by iTalk, LLC in the District Court of
Boulder County, Colorado alleging breach of contract and unjust enrichment, seeking damages and
injunctive relief regarding an expired covenant not to compete in a license agreement entered into
in March 1999. Raindance disputes plaintiffs claims and intends to defend against them vigorously.
In addition, we may be subject to other litigation, including from employees or former employees.
In addition, if we hire employees from our competitors, these competitors may claim that we have
violated agreements with their former employees or otherwise violated the law. Litigation could
require us to spend significant amounts of time and money to defend ourselves regardless of merit.
If any of these claims were to prevail, we could be forced to pay damages, comply with injunctions
and divert management attention and resources. We have been sued for patent infringement in the past and may be subject to additional claims
alleging patent and intellectual property infringement in the future. We have been sued for patent infringement in the past and may be subject to additional claims
alleging patent and intellectual property infringement in the future. As the number of competitors
in our market grows, there is an increased risk that the proprietary systems and software upon
which our services rely may be increasingly subject to third-party infringement claims. Our
services may infringe issued third-party patents or other intellectual property rights. There
may also be pending patent applications related to our services that we are unaware of since these
applications are not made public until issued. From time to time, we have received notices
alleging that we infringe issued third-party patents or other intellectual property rights. For
example, in February 2005, we received a letter on behalf of WebEx alleging that our Raindance
Meeting Edition service infringes one or more claims of certain WebEx patents. When this happens,
we evaluate the allegations based on an investigation of the intellectual property asserted against
our services. In addition, we evaluate our ability to allege counterclaims. We may also evaluate
settlement opportunities, including licensing or cross-licensing arrangements that may include
royalty provisions or distribution restrictions, neither of which may be advantageous for our
business. In some cases, these matters result in litigation, which is expensive, time-consuming
and could divert managements attention and resources. Claims of this nature could require us to
spend significant amounts of time and money to defend ourselves, regardless of their merit. If any
of these claims were to prevail, we could be forced to pay damages, comply with injunctions, or
halt or delay distribution of our services while we reengineer them or seek licenses to necessary
intellectual property, which might not be available on commercially reasonable terms or at all. Our competitors may be able to create systems with similar functionality to ours and third parties
may obtain unauthorized use of our intellectual property. The success of our business is substantially dependent on the proprietary systems that we have
developed. We own five patents issued in the United States relating to features of our Web
Conferencing Pro service. Other than these issued patents, our proprietary systems are not
currently protected by any patents and our current patent claims may not be sufficient to protect
our technology. We have thirteen pending patent applications in the United States covering aspects
of our existing and next-generation services and infrastructure; however, there is no assurance
that our current and future patent applications will result in any patents being issued. If they
are issued, any patent claims allowed may not be sufficient to protect our technology. In
addition, any current or future patents may be challenged, invalidated or circumvented and any
right granted hereunder may not provide meaningful protection to us. The failure of any patent to
provide protection for our technology would make it easier for other companies or individuals to
develop and market similar systems and services without infringing upon any of our intellectual
property rights. To protect our intellectual property rights, we also rely on a combination of trademarks,
service marks, trade secrets, copyrights, and confidentiality agreements with our employees and
third parties, and protective contractual provisions. These measures may not be adequate to
safeguard the technology underlying our web conferencing services and other intellectual property.
Unauthorized third parties may copy or infringe upon aspects of our technology, services or other
intellectual property. 31.




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Regardless of our efforts to protect our intellectual property, our
competitors and others may be able to develop similar systems and services without infringing on
any of our intellectual property rights. In addition, employees, consultants and others who
participate in the development of our proprietary systems and services may breach their agreements
with us regarding our intellectual property and we may not have any adequate remedies. Furthermore,
the validity, enforceability and scope of protection for intellectual property such as ours in
Internet-related industries are uncertain and still evolving. We also may not be able to
effectively protect our intellectual property rights in certain countries. In addition, our trade
secrets may become known through other means not currently foreseen by us. If we resort to legal proceedings to enforce
our intellectual property rights, the proceedings could be burdensome and expensive, and as a
result, negatively affect our financial results. Additionally, in any litigation the outcome is
uncertain. We substantially depend on a single supplier for conferencing bridges and a limited number of
sources for telephony services, the loss of which could cause significant delays and increased
costs in providing services to our existing and prospective customers. We purchase substantially all of our conferencing bridges from a single supplier, Voyant
Technologies, which was acquired by Polycom, Inc. Any extended reduction, interruption or
discontinuation in the supply of these bridges would cause significant delays and increased costs
in providing services to our existing and prospective customers. These bridges form the basis of
our audio conferencing infrastructure, upon which the majority of our services rely. In order to
continue to expand our infrastructure capacity, we must purchase additional components from this
supplier. In the first quarter of 2005, we reached 69% of our capacity during peak usage, whereas,
we typically operate at 50% to 60% of capacity. In September 2003, we entered into an agreement
with Voyant Technologies pursuant to which we made a significant commitment to purchase a certain
amount of conferencing bridges through December 2005. This commitment was contingent on certain
VoIP technology functionality being made available in the equipment by May 12, 2004, which did not
occur. As a result, we notified Voyant Technologies that we have terminated our remaining purchase
commitment. Additionally, we terminated the agreement for material breach. If we are required to
find alternative sources for conferencing bridges, we may experience difficulty in integrating them
into our infrastructure and we could be required to expend significant money and resources, which
may harm our operating results. We also have a limited number of sources for our telephony services, particularly due to the
current routed architecture of our audio conferencing network upon which the majority of our
services rely. If these suppliers were to terminate or interrupt their services, we may experience
difficulties in obtaining alternative sources on commercially reasonable terms or in integrating
alternative sources into our technology platform. In addition, if we were required to obtain these
services from alternative sources, our cost of sales may substantially increase due to the limited
amount of suppliers. Due to increased price compression in the conferencing industry, we may be required to alter the
architecture of our audio conferencing network. We have architected our audio conferencing network with conferencing bridges and telephony
services to automatically route calls into conferences. While more reliable, the cost of this
routed architectural approach is more expensive than a non-routed architecture. For example, the
cost of purchasing routed telephony services is more expensive than it would be to purchase
non-routed telephony services. In addition, our costs of purchasing routed telephony services have
not decreased at the same rate as our prices have for Reservationless Conferencing. This trend is
expected to continue, and as a result of this trend our financial performance may be harmed. In
order to reduce costs, we may be required to alter the architecture of our audio conferencing
network to a non-routed network in order to take advantage of lower priced telephony services.
This would be expensive, as well as time-consuming, as we would be required to purchase non-routed
conferencing bridges and we could experience technical difficulties and delays in doing so. In
addition, in the short-term our financial performance may be harmed due to the resources and monies
required to implement such change. Our transition to VoIP technology is subject to significant risks, delays and costs. We announced in the past that we intended to transition some of our long distance telephony
traffic onto a VoIP platform. To effect this change, we become subject to significant risks,
delays and costs. The costs associated with a transition to a new service provider are substantial.
For example, we have reengineered our systems and infrastructure to accommodate our new service
provider, and expect to continue to do so, which is both expensive and time-consuming. In addition,
we have experienced disruptions and delays in this transition. For example, our primary bridge
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vendor did not have certain functionality available in conferencing bridges required
for this transition in the time periods we initially anticipated. As such, we expect our
transition to a widespread VoIP platform to be delayed. There also may be unforeseen circumstances
as a result of this transition that may cause delays in transitioning our long distance telephony
traffic. In addition, we still are contractually obligated to pay our VoIP provider for VoIP
network services that we are not utilizing. These delays and costs may negatively impact our
ability to achieve or maintain profitability. If any of the third party services that we use become unavailable to us, our services would be
subject to significant delays and increased costs. We rely on third party services, such as Internet access, transport and long distance
providers. These companies may not continue to provide services to us without disruptions, at the
current cost, or at all. The costs associated with a transition to a new service provider would be
substantial. We may be required to reengineer our systems and infrastructure to accommodate a new
service provider, which would be both expensive and time-consuming. In addition, we have
experienced disruptions and delays in our services in the past due to service disruptions from
these providers. Any interruption in the delivery of our services would likely cause a loss of
revenue and a loss of customers. Our business will suffer if our systems or services fail or become unavailable. A reduction in the performance, reliability or availability of our systems or services will
harm our ability to provide our services to our users, as well as harm our reputation. Some of our
customers have experienced interruptions in our services in the past due to service or network
outages, periodic system upgrades and internal system failures. Similar interruptions may occur
from time to time in the future. Because our revenue depends largely on the number of users and the
amount of minutes consumed by users, our business will suffer if we experience frequent or extended
system interruptions or if our systems or services become unavailable. Our customers depend on the
reliability of our services and we may lose customers if we fail to provide reliable services for
even a single communication event. We maintain our primary data facility and hosting servers at our headquarters in Louisville,
Colorado, and two secondary data facilities in the Denver, Colorado metropolitan area. Our
operations depend on our ability to protect these facilities and our systems against damage or
interruption from fire, power loss, water, telecommunications failure, vandalism, sabotage and
similar unexpected events. In addition, a sudden and significant increase in traffic on our systems
or infrastructure could strain the capacity of the software, hardware and systems that we use. This
could lead to slower response times or system failures. The occurrence of any of the foregoing
risks could cause service interruptions and, as a result, materially harm our reputation and
negatively affect our revenue and our ability to achieve or maintain profitability. Our services are often used to share confidential and sensitive information and, as a result, if
our security system is breached, our business and reputation could suffer. We must securely receive and transmit confidential information for our customers over public
networks and maintain that information on internal systems. Our failure to prevent security
breaches could damage our reputation, and expose us to risk of loss or liability. If we fail to
provide adequate security measures to protect the confidential information of our customers, our
customers may refrain from using our services or potential customers may not choose to use our
services, and as a result, our operating results would be harmed. Our servers are vulnerable to
computer viruses, physical or electronic break-ins and similar disruptions, which could lead to
interruptions, delays or loss of data. We may be required to expend significant capital and other
resources to protect against security breaches or to alleviate problems caused by any breach. In
addition, our internal systems are accessible to a number of our employees. Although each of these
employees is subject to a confidentiality agreement, we may be unable to prevent the
misappropriation of this information. Our business may be harmed if our services do not work with the various hardware and software
systems, including corporate security measures, used by our customers. We currently provide services to customers with various hardware and software systems, ranging
from legacy to next-generation applications and networking equipment. If our services are unable to
support these diverse platforms, and if we fail to modify our services to support new versions of
these applications and equipment, our services may fail to gain broad market acceptance, which
would cause our operating results to suffer. For example, usage of our Web Conferencing Pro
services depends on computers being enabled with certain Java technology. There are new computers
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Microsofts operating systems incorporating this Java technology. As such,
our Web Conferencing Pro services will not work on these computers unless the user downloads the
Java technology separately, which may be impracticable and expensive. Furthermore, because of
bandwidth constraints on corporate intranets and concerns about security, our customers and
potential customers may block reception of web services like ours within their corporate
environments. In order for customers to use our services, customers and users may need to
reconfigure their corporate intranets, security measures and firewalls. Widespread adoption of our
technology and services depends on overcoming these obstacles. If we do not increase the capacity of our infrastructure in excess of customer demand, customers
may experience service problems and choose not to use our services. The amount of conferencing events we host has increased significantly. We must continually
increase our capacity consistent with our growth in usage. We generally utilize between 50% and
60% of our capacity based on average usage. In the first quarter 2005, we reached 69% of our
capacity during peak usage. To accommodate increased customer usage and rapidly expand our
operations requires a significant increase in the capacity of our infrastructure. To increase
capacity, we may need to order equipment with substantial development and manufacturing lead times,
which can sometimes be several months or longer. If we fail to increase our capacity in a timely
and efficient manner, customers may experience service problems, such as busy signals, improperly
routed conferences, and interruptions in service. Service problems such as these would harm our
reputation, cause us to lose customers and decrease our revenue, and therefore harm our ability to
achieve or maintain profitability. Conversely, if we overestimate our capacity needs, we will pay
for more capacity than we actually use, resulting in increased costs without a corresponding
increase in revenue, which would harm our operating results, particularly as usage is increasing at
a greater rate than revenue due to pricing pressure. We may pursue additional business relationships through acquisitions, joint ventures, or other
investment prospects, which may not be successful, and we may not realize the benefits of any
acquisition, joint venture, or other investment. We have limited experience in acquisition activities and may have to devote substantial time
and resources in order to complete acquisitions. There may also be risks of entering markets in
which we have no or limited prior experience. Further, these potential acquisitions, joint ventures
and investments entail risks, uncertainties and potential disruptions to our business. For example,
we may not be able to successfully integrate a companys operations, technologies, products and
services, information systems and personnel into our business. An acquisition may further strain
our existing financial and managerial controls, and divert managements attention away from our
other business concerns. There may also be unanticipated costs associated with an acquisition that
may harm our operating results and key personnel may decide not to work for us. These risks could
harm our operating results and cause our stock price to decline. In addition, if we were to make any acquisitions, we could, for example:  
    issue equity securities that would dilute our stockholders;
    expend cash;
    incur debt;
    assume unknown or contingent liabilities; and
    experience negative effects on our results of operations. Our failure to manage growth could cause increases in our operating costs, harm our ability to
achieve or maintain profitability, and therefore, decrease the value of our stock. Despite our restructuring in January 2001, which resulted in, among other things, a
significant reduction in the size of our workforce, we have rapidly expanded since inception, and
may continue to expand our operations and infrastructure organically or through acquisitions. This
expansion has placed in the past, and may place in the future, a significant strain on our
managerial, operational and financial resources and we may not effectively manage this growth.
Expanding our business would require us to invest significant amounts of capital in our operations
and resources, which would substantially increase our operating costs. As a result, our failure to
manage our growth effectively could cause substantial increases in our operating costs 34.




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without corresponding increases in our revenue, thereby harming our ability to achieve or maintain
profitability. Also, our management may have to divert a disproportionate amount of its attention
away from our day-to-day activities and devote a substantial amount of time to managing growth. In
order to rapidly expand our business we may need to raise additional funds. Any future financing we
require may not be available on a timely basis, in sufficient amounts or on terms acceptable to us.
If we cannot obtain adequate funds, we may not be able to grow, which could impact our ability to
compete effectively. If we do not expand further internationally, our ability to attract and retain multi-national
customers will be harmed and as a result our business and operating results may be harmed. We have attempted to expand into international markets and spent significant financial and
managerial resources to do so. In particular, we formed a joint venture with @viso Limited, a
European-based venture capital firm, to expand our operations to continental Europe and the United
Kingdom. This joint venture failed and was recently liquidated and dissolved. In the fourth quarter of 2004, we expanded the capability of our Reservationless Conferencing
service to offer multi-national customers international 800 access to our service through a
supplier in certain countries. We have limited experience in international operations and may not
be able to compete effectively in international markets. In addition, we face certain risks
inherent in conducting business internationally, such as:  
    difficulties in establishing and maintaining distribution channels and partners for our services;
    varying technology standards from country to country;
    uncertain protection of intellectual property rights;
    inconsistent regulations and unexpected changes in regulatory requirements;
    difficulties and costs of staffing and managing international operations;
    linguistic and cultural differences;
    fluctuations in currency exchange rates;
    difficulties in collecting accounts receivable and longer collection periods;
    imposition of currency exchange controls; and
    potentially adverse tax consequences. In addition, our expansion into international markets may require us to develop specific
technology that will allow our current systems to work with international telephony systems. We may
not develop this technology in a timely manner, in a way to prevent service disruptions or at all. Our Reservationless Conferencing service may become subject to traditional telecommunications
carrier regulation by federal and state authorities, which would increase the cost of providing our
services and may subject us to penalties. We believe our Reservationless Conferencing service is not subject to regulation by the
Federal Communications Commission (FCC) or any state public service commission because the services
integrate traditional voice teleconferencing and added value Internet services. The FCC and state
public service commissions, however, may require us to submit to traditional telecommunications
carrier regulations for our Reservationless Conferencing service under the Communications Act of
1934, as amended, and various state laws or regulations as a provider of telecommunications
services. For example, in March 2004, we received a letter from the FCC Investigations and Hearing
Division of the Enforcement Bureau regarding filing requirements of telecommunications carriers. If
the FCC or any state public service commission seeks to enforce any of these laws or regulations
against us, we could be prohibited from providing the voice aspect of our Reservationless
Conferencing service, which constitutes the vast majority of our revenue, until we have obtained
various federal and state licenses and filed tariffs. We believe 35.




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we would be able to obtain those licenses, although in some states, doing so could significantly delay our ability to provide
services. We also would be required to comply with other aspects of federal and state laws and
regulations. Subjecting our Reservationless Conferencing service to these laws and regulations
would increase our operating costs, could require restructuring of those services to charge
separately for the voice and Internet components, and would involve on-going reporting and other
compliance obligations. We also might be subject to fines or forfeitures and civil or criminal
penalties for non-compliance. We may be subject to assessment of state sales and other taxes for the sale of our services,
license of technology or provision of services, for which we have not reserved. We may have to pay past state sales or other taxes that we have not collected from our
customers. For example, we recently were audited by the Commonwealth of Massachusetts, Department
of Revenue who claims that our Reservationless Conferencing service is subject to sales tax in the
Commonwealth of Massachusetts. We have formally protested this assessment. Because we do not
currently collect sales or other taxes on the sale of our services, our estimated liability in the
state of Massachusetts is $0.2 million and could increase based on the position taken by
Massachusetts. Additionally, more states may claim that we are subject to an assessment of sales
or other taxes, in which case our total liability may increase. Our business would be harmed if one
or more states were to require us to pay sales or other taxes on past sales of services,
particularly because we may be unable to go back to customers to collect sales or other taxes for
past sales and may have to pay such taxes out of our own funds. Our current stock compensation expense negatively impacts our earnings, and once we are required to
report the fair value of employee stock options and employee stock purchase plans as an expense in
conjunction with Financial Accounting Standards Board 123R  Share-based Payment, our earnings
will be adversely affected, which may cause our stock price to decline. Under our current accounting practice, stock compensation expense is recorded on the date of
grant only if the current market price of the underlying stock exceeds the exercise price. As of
March 31, 2005 we had approximately $1.6 million in deferred equity-based compensation expense. We
expect this expense to be amortized over five years and to negatively impact our ability to achieve
or maintain profitability during that time. In January 2005, we recorded approximately $0.8 million
of this deferred stock-based compensation to be expensed ratably over 4 years in association with
the issuance of 348,000 shares of restricted stock to certain executives and key employees. Under
current accounting practices and including the January 2005 restricted stock grants, $0.5 million
of this deferred equity-based compensation will be recognized as an expense over the remainder of
2005 as certain restricted stock grants vest. Effective January 1, 2006, we will be required to
record compensation expense in the financial statements for stock issued to employees based on the
grant-date fair value of the equity issued. The adoption of SFAS 123(R)s fair value method will
have a significant impact on our results of operations and as such, our ability to maintain
profitability will be negatively impacted, which may cause our stock price to decline. We disclose non-GAAP financial information. We prepare and release quarterly unaudited and annual audited financial statements prepared in
accordance with generally accepted accounting principles (GAAP). We also disclose and discuss
certain non-GAAP financial information in the related earnings release and investor conference
call. This non-GAAP financial information excludes certain non-cash expenses, consisting primarily
of depreciation, the amortization of intangible assets and stock-based compensation. We believe the
disclosure of non-GAAP financial information helps investors meaningfully evaluate the results of
our operations. However, we urge investors to carefully review the GAAP financial information
included as part of our Quarterly Reports on Form 10-Q, our Annual Reports on Form 10-K, and our
quarterly earnings releases and compare the GAAP financial information with the non-GAAP financial
results disclosed in our quarterly earnings releases and investor calls. Our corporate compliance program cannot guarantee that we are in compliance with all potentially
applicable regulations. As a publicly traded company we are subject to significant regulations, including the
Sarbanes-Oxley Act of 2002, some of which have either only recently been adopted or are currently
proposals subject to change. While we have developed and instituted a corporate compliance program
based on what we believe are the current best practices and 36.




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continue to update the program in
response to newly implemented or changing regulatory requirements, we cannot assure that we are or
will be in compliance with all potentially applicable regulations. For example, we cannot assure
that in the future our management will not find a material weakness in connection with its annual
review of our internal control over financial reporting pursuant to Section 404 of the
Sarbanes-Oxley Act. We also cannot assure that we could correct any such weakness to allow our
management to assess the effectiveness of our internal control over financial reporting as of the
end of our fiscal year in time to enable our independent registered public accounting firm to
attest that such assessment will have been fairly stated in our Annual Report on Form 10-K to be
filed with the Securities and Exchange Commission or attest that we have maintained effective internal control over financial reporting as of the end of our fiscal year. If we
fail to comply with any of these regulations we could be subject to a range of regulatory actions,
fines, or other sanctions or litigation. In addition, if we must disclose any material weakness in
our internal control over financial reporting, this may cause our stock price to decline. We are subject to risks associated with governmental regulation and legal uncertainties. It is likely that a number of laws and regulations may be adopted in the United States and
other countries with respect to the Internet that might affect us. These laws may relate to areas
such as:  
    changes in telecommunications regulations;
    copyright and other intellectual property rights;
    exporting technology
    encryption;
    personal privacy concerns, including the use of cookies and individual user information;
    e-commerce liability; and
    email, network and information security. Changes in telecommunications regulations could substantially increase the costs of
communicating on the Internet or over VoIP networks. This, in turn, could slow the growth in
Internet use or VoIP networks and thereby decrease the demand for our services. Several
telecommunications carriers are advocating that the Federal Communications Commission regulate the
Internet and VoIP networks in the same manner as other telecommunications services by imposing
access fees. Recent events suggest that the FCC may begin regulating the Internet and VoIP networks
in such a way. In addition, we operate our services throughout the United States and state
regulatory authorities may seek to regulate aspects of our services as telecommunication
activities. Other countries and political organizations are likely to impose or favor more and different
regulations than those that have been proposed in the United States, thus furthering the complexity
of regulation. The adoption of such laws or regulations, and uncertainties associated with their
validity and enforcement, may affect the available distribution channels for and costs associated
with our services, and may affect the growth of the Internet or VoIP networks. Such laws or
regulations may therefore harm our business. Our stock price is volatile and this volatility may depress our stock price, result in litigation
or indicate that our goodwill is impaired, resulting in further declines to our stock price. The stock market in general, and the stock price of our company in particular, have
experienced extreme price and volume fluctuations. For example, between January 1, 2002 and March
31, 2005 our stock has traded as high as $6.30 and as low as $1.20 on the Nasdaq National Market.
The volatility of our stock price can be due to factors such as, fluctuating operating results,
significant purchases and sales of our stock, announcements by us or our competitors, changes in
security analysts estimates of our performance, or our failure to meet analysts expectations.
Many of these factors are beyond our control. In addition, broad market and industry factors may
negatively impact our stock price, regardless of our operating performance. Many companies that
have experienced volatility in their stock prices have been targets for securities class action
litigation. If we were subject to any such litigation, we could be required to expend substantial
costs and resources, which could harm our business. Additionally, one of the factors that we
consider in determining a potential impairment of our goodwill is our stock market capitalization.
If our stock price declines and remains depressed for an extended period of time, our reported
goodwill could be materially adversely impaired which would require us to write down our goodwill,
and this charge may cause our stock price to decline further. 37.




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Item 3.     Quantitative and Qualitative Disclosures about Market Risk At March 31, 2005, we had no outstanding debt obligations. Future increases in interest rates
could increase the interest expense associated with future borrowings, including any advances on
our revolving line of credit. In April 2004 we entered into a credit agreement with a bank for a
$15.0 million revolving line of credit that bears interest at 0.5% below the banks prime rate and
matures in April 2006, under which we would be exposed to the risk that a material increase in
interest rates could increase our interest expense to the extent that we make any future draw downs
on the revolving line of credit. At March 31, 2005, we did not have an outstanding balance under
the revolving line of credit, however $0.2 million of the line of credit was securing letters of
credit. We are currently not exposed to foreign currency risks, however, we may decide to make
future investments that will subject us to this risk, as well as additional market risk. 
 Item 4.     Controls and Procedures Conclusions Regarding the Effectiveness of Disclosure Controls and Procedures We maintain disclosure controls and procedures that are designed to ensure that information
required to be disclosed in the reports that we file under the Securities Exchange Act of 1934, as
amended (Exchange Act), is recorded, processed, summarized and reported within the time periods
specified in the SECs rules and forms, and that such information is accumulated and communicated
to our management, including our Chief Executive Officer and Chief Financial Officer, as
appropriate, to allow timely decisions regarding required disclosure about our disclosure controls
and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. Donald F. Detampel, Jr., our Chief Executive Officer and Nicholas J. Cuccaro, our Chief
Financial Officer, evaluated the effectiveness of the design and operation of our disclosure
controls and procedures as of the end of the period covered by this Form 10-Q. Based on that
evaluation, they have concluded that our disclosure controls and procedures are effective as of the
end of such period. Changes in Internal Controls There have been no changes in our internal controls over financial reporting during the fiscal
quarter ended March 31, 2005 that have materially affected, or are reasonably likely to materially
affect, our internal control over financial reporting. 38.




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PART II. OTHER INFORMATION 
 Item 1.     Legal Proceedings On May 17, 2004, a complaint was filed against us by iTalk, LLC in the District Court of
Boulder County, Colorado alleging breach of contract and unjust enrichment, seeking damages and
injunctive relief regarding an expired covenant not to compete in a license agreement entered into
in March 1999. On June 30, 2004, we filed a motion to dismiss the claims for failure to state a
claim upon which relief can be granted. On July 29, 2004, iTalk filed a response, opposing such
motion. On August 24, 2004, Raindance filed a reply in support of our motion to dismiss. On
September 24, 2004, the court denied the motion to dismiss. On October 4, 2004, Raindance answered
iTalks complaint. On December 10, 2004 the Court set a five day jury trial commencing August 29,
2005. Raindance disputes plaintiffs claims and intends to defend against them vigorously. 
 Item 2.     Unregistered Sales of Equity Securities and Use of Proceeds Stock Repurchase Program On August 31, 2004 our board of directors approved the repurchase of up to $5,000,000 of our
common stock over twelve months, unless modified by our board. These repurchases may be made from
time to time in open market purchases at prevailing market prices, in negotiated transactions off
the market, or pursuant to a 10b5-1 plan. We did not repurchase any shares of our common stock
during the quarter ended March 31, 2005. Issuer Purchases of Equity Securities (d) Maximum Number (or(c) Total Number of
    
    Approximate Dollar Value)(a) Total Number
    
    
    
    
    
    Shares Purchased as Part
    
    of Shares that May Yet Beof Shares
    
    (b) Average Price
    
    of Publicly Announced
    
    Purchased Under the Plans orPeriod
    
    Purchased
    
    Paid per Share
    
    Plans or Programs
    
    Programs3/31/05
    
    4,054(1)
    
    $
    2.51
    
    
    None
    
    Not Applicable
 (1) Shares acquired in payment of tax liabilities pursuant to the partial vesting of
stock bonus awards issued to executive officers and key employees under our 2000 Equity
Incentive Plan. The tax liabilities were paid in April 2005. 
 Item 3.     Defaults Upon Senior Securities None. 
 Item 4.     Submission of Matters to a Vote of Security Holders None. 
 Item 5.     Other Information None. 39.




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Item 6.     Exhibits Exhibit No.
    
    Description31.1
    
    Certification pursuant to 18 U.S.C. Section 1350 by the Chief Executive Officer, as adopted pursuant to Section 302 of the
Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 31.1 to the Companys
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2005.31.2
    
    Certification pursuant to 18 U.S.C. Section 1350 by the Chief Financial Officer, as adopted pursuant to Section 302 of the
Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 31.2 to the Companys Quarterly Report on Form 10-Q for the
quarterly period ended March 31, 2005.32.1
    
    Certifications pursuant to 18 U.S.C. Section 1350 by the Chief Executive Officer and Chief Financial Officer, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 32.1 to the Companys Quarterly Report on Form
10-Q for the quarterly period ended March 31, 2005.
 40.




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SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused
this report to be signed on its behalf by the undersigned thereunto duly authorized. RAINDANCE COMMUNICATIONS, INC.Date: May 10, 2005
    By:
    /s/ Nicholas J. CuccaroChief Financial Officer(Principal Financial Officer and Duly Authorized Officer) 41.




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EXHIBIT INDEX Exhibit No.
    
    Description31.1
    
    Certification pursuant to 18 U.S.C. Section 1350 by the Chief Executive Officer, as adopted pursuant to Section 302 of the
Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 31.1 to the Companys
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2005.31.2
    
    Certification pursuant to 18 U.S.C. Section 1350 by the Chief Financial Officer, as adopted pursuant to Section 302 of the
Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 31.2 to the Companys Quarterly Report on Form 10-Q for the
quarterly period ended March 31, 2005.32.1
    
    Certifications pursuant to 18 U.S.C. Section 1350 by the Chief Executive Officer and Chief Financial Officer, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002, filed with the Securities and Exchange Commission as Exhibit 32.1 to the Companys Quarterly Report on Form
10-Q for the quarterly period ended March 31, 2005.