Exhibit 10.04


 


CERTAIN INFORMATION IN THIS EXHIBIT,
MARKED BY [****], HAS BEEN EXCLUDED. SUCH EXCLUDED INFORMATION IS NOT MATERIAL AND IS THE TYPE THAT THE REGISTRANT TREATS AS PRIVATE
OR CONFIDENTIAL.


 


	 


	AMENDMENT
No.01/2020 TO THE SERVICE AGREEMENT OF SMS MESSAGING SERVICES AND TECHNICAL MANAGEMENT BETWEEN OI MÓVEL SA and CONTRACTING PARTY





 


ZENVIA MOBILE SERVIÇOS DIGITAIS
SA, headquartered in Porto Alegre / RS, at Avenida Dr. Nilo Peçanha, No 2.900, 14th floor, bairro Chácara
das Pedras, CEP: 91.330-001, registered under the CNPJ (National Taxpayer Identification Number) No 14.096.190/0001-05, hereby
represented as provided for in its articles of incorporation, hereinafter referred to simply as CONTRACTING PARTY; and


 


OI MÓVEL S.A., under judicial
recovery, a company that provides personal mobile service, headquartered in the Setor Comercial Norte, quadra 03, bloco A, Ed.
Estação Telefônica, Térreo - Parte 2, Brasilia, registered under the CNPJ number 05.423.963/0001-11,
hereby represented in the form of its Bylaws, by its legal representatives, hereinafter referred to simply as "PROVIDER
or CONTRACTOR”.


 


When referred to together, hereinafter referred to as “Parties”
and, separately, “Party”;


 


CONSIDERING THAT:


 


		(i)	The Parties have signed, among themselves, the Contract for the Provision of Services for Sending SMS Messages and the Technical
Management Service Contract, dated of 11/14/2019 (“Contract”), which allows, as regulated by ANATEL - Agência
Nacional de Telecomunicações (National Telecommunications Agency), thesending and receiving short text messages
according to the Short Message Service standard ("SMS Messages");






and


 


		(ii)	The Parties wish to apply the new commercial conditions of the Agreement.



 


ANNEX - (RATES FOR THE USE OF THE OI TORPEDO CORPORATE SEGMENT
SERVICE)


 


		1.1	THE AMOUNT CHARGED FOR THE PROVISION OF THE SERVICE TO WHICH THIS AGREEMENT IS INTENDED IS THE FOLLOWING (amounts valid until
07/31/2020):



 


	
        SMS Price List – Oi Torpedo

         

	
        Deductible

        Monthly
	Cost per SMS	SMS 

subscription	Cost per 

additional SMS 
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]


 






     


     


    

 


1.1.2
THE AMOUNT CHARGED FOR THE PROVISION OF THE SERVICE OBJECT OF THIS AGREEMENT IS THE FOLLOWING (values valid from 08/01/2020 to
12/31/2020):


 


	SMS Price List - Oi Torpedo
	Monthly 

Allowance	Cost per SMS 	SMS 

subscription	
        Cost per 

additional SMS

	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]
	[*****]	[*****]	[*****]	[*****]



 


SECOND CLAUSE – GENERAL PROVISIONS


 


2.1 The Contract, in all its Clauses, items
and sub-items, and Attachments, which have not been object of express alteration by this instrument, remains unchanged and in full
force, being ratified in this act for all legal purposes.


 


IN WITNESS WHEREOF the Parties sign this
instrument in two (2) counterparts of equal content and form, for a single effect, in the presence of the two (2) undersigned
witnesses.


 


São Paulo, January 7, 2020.


 


	By Oi Móvel S.A. undergoing judicial recovery	 	 
	 	 	 
	/s/ Michele Fernandes Borges	 	/s/ Daniel de Souza  
	Name: Michele Fernandes Borges	 	Name: Daniel de Souza  
	 	 	 
	By CONTRACTING PARTY	 	 
	 	 	 
	/s/ Renato Ferri Soares Pinto	 	/s/ Fabio Matias de Souza
	Name: Renato Ferri Soares Pinto	 	Name: Fabio Matias de Souza




 






     


     


    

 


WITNESSES:


 


	1. 	 /s/ Tercio Hartmann Konig	 




Name: Tercio Hartmann Konig