National Aeronautics and

Space Administration

$1,062M

4,622

$47M

244

$15,244M

66,236

$118M

681

$17M

111

$24M

152

$7M

39

$970M

5,175 $5,024M

26,255

$711M

3,876 $178M

855

$9,280M

41,937

$158M

802

$22M

117

$9M

40

$37M

153

$7M

35

$51M

273

$61M

333

$93M

481

$8M

48

$134M

621

$55M

268

$865M

5,187

$494M

2,601

$8,030M

41,084

$89M

462

$7,425M

38,569

$42M

250

$175M

$340M 1,102

1,645

$33M

168

$6,800M

32,739

$139M

707

$143M

785

$216M

1,131

$2,461M

10,907

$378M

1,870

$531M

2,321

$8M

44

$91M

550

$580M

2,047

$7,965M

36,771

$25M

114

$109M

486

$108M

485

$16M

86

$692M

3,260

$65M

354

$88M

454 $19M

110

Armstrong 

Test Facility Glenn 

Research 

Center

IV&V 

Facility

Goddard Institute 

for Space Studies

Goddard Space 

Flight Center

Wallops Flight Facility

Jackson NASA Headquarters

Langley Research 

Center

Stennis 

Space 

Center

Kennedy 

Space 

Center

Michoud 

Assembly 

Facility

Johnson 

Space 

Center

White Sands 

Test Facility

Armstrong 

Flight 

Research 

Center

Ames 

Research 

Center

Jet 

Propulsion 

Laboratory

Marshall Space 

Flight Center

MA

DE

RI

CT

NJ

MD

DC

CREATING JOBS

AND INNOVATION

ACROSS THE NATION

$71.2B

Total Economic

Output

339,600+

Total NASA Jobs

MSD is developing strategies to mature its enterprise service delivery model.

Core Functions

Enterprise Operations

About the NASA Mission Support Directorate

The Mission Support Directorate (MSD) enables NASA mission success. By delivering foundational support capabilities 

responsive to evolving mission needs, MSD ensures that NASA has the technical skills, physical assets, financial resources, 

and top talent it requires. MSD provides novel, innovative, high-quality solutions and leading-edge enterprise services 

to empower NASA customers, partners, and employees, and to ensure NASA leadership in aerospace, science, and 

exploration. 

Priorities

MSD is collaborating with external partners and industry leaders to explore innovative approaches to addressing some of 

its most pressing support service challenges.

MSD is creating solutions for aligning the most critical support functions to the highest 

priority mission work.

MSD is exploring innovative approaches to providing support services and capabilities, 

including optimal functional alignment and work prioritization.

Customer Satisfaction

Service Delivery

MSD is developing solutions for obtaining accurate, meaningful, and actionable measures 

of satisfaction across its customer base.

MSD is prioritizing investments and exploring sustainable solutions to address immediate 

infrastructure concerns and ensure long-term mission success.

Infrastructure
Contact

NASA MSD’s vision is to be the unparalleled source of seamless and innovative support capabilities in aerospace, science, 

and exploration. Visit www.nasa.gov/msd or email us at HQ-MSD-Info@mail.nasa.gov to learn more.

The Team

Mission support is comprised of 14 enterprise organizations that work together to enable NASA mission success. The 

mission support organizations deliver essential business services for the agency, including human capital, infrastructure, 

finance, communications, information technology, procurement, protective services, small business, legislative affairs, legal 

services, and international relations.

MSD is the nucleus of mission support, providing direction, integration, and alignment across all enterprise-enabling 

capabilities. MSD focuses on service operations, transformation, resources management, program management, and 

support. In collaboration with center and mission leadership, we ensure talent, resources, and capabilities are mission ready.

5,300 Facilities $3.4B Budget 14 Functional Areas

Bob Gibbs

Associate Administrator, 

MSD

Mike Hess

Deputy Associate 

Administrator, MSD

Marvin L. Horne

Deputy Assistant 

Administrator, Office of 

Procurement

Karla Smith Jackson

Assistant Administrator 

for Procurement

“From the technical service 

that ensures our safety, 

to the launchpads that 

get us to space, mission 

support is with us as 

astronauts every step of 

this journey.”

- Astronaut Shannon Walker

~13,000 People