VOLUME 16 ISSUE 6 JUNE 2014

Glenn Helps Prepare Orion's First Flight Test for Launch!

NASA Manager Gives Accolades 

The Orion Multi-Purpose Crew 

Vehicle (MPCV)—the next generation 

spacecraft—begins its journey in 

December with the Exploration Flight 

Test–1 (EFT–1). NASA’s Orion Program 

Manager Mark Geyer visited Lewis Field, 

April 24, to talk about the spacecraft 

that will support human exploration 

beyond low Earth orbit. 

“This year NASA will launch a spacecraft 

that will go farther than any has traveled 

since Apollo!” he said, during his Town 

Hall meeting. 

The uncrewed test flight will take Orion 

to an altitude of about 3,600 miles above 

the Earth’s surface. This is more than 

C-2014-2013 Photo by Bridget Caswell

Left to right: Geyer, Glenn Deputy Center Director Greg Robinson and Director of 

Continued on page 2 Space Flight Systems Bryan Smith sign the "I'm On Board!" banner to support EFT–1.

Continued on page 5

C-2014-2280 Photo by Bridget Caswell

Center Celebrates National Lab Day

Kristin Ratino, Glenn Educational Programs Office, demonstrates how varying 

temperatures in a vacuum chamber change the size of objects during National 

Lab Day. Hundreds of area students came out to Lewis Field to learn more about 

math and science-related careers. Story on page 3. 

Innovative Program 

Attracts Veterans

On the heels of President Obama’s 

challenge to increase the hiring of 

veterans to 100,000 by 2013, Glenn has 

spearheaded a new system to enhance 

training and developing veterans 

with disabilities to enter the Federal 

workforce. Under this new system, 

Glenn collaborates with the Veterans 

Administration to develop a qualified 

In This Issue

Store Your Boat and RV Onsite ...2

Symphonies Pay Tribute ............4

Glenn Collaborates with ESA .....5

Volunteers Rock Robotics ..........6

Strategizing Print Services ...........8
2

Store Your Boat or RV Onsite

The NASA Glenn Exchange is implementing a Boat and Recreational Vehicle 

(RV) Storage Program at Lewis Field 

and Plum Brook Station. The storage 

locations are being prepared and 

vehicle storage is anticipated to begin 

as early as July 2014. 

Vehicles eligible for storage include 

motor homes, boats and trailers that 

must be in operating condition at 

all times. Owners must have proof 

of ownership, a current valid state 

registration and insurance for each 

vehicle the entire duration of storage. 

This service will be available to all 

Personal Identification Validation 

(PIV) badged civil servant and 

support service contractor employees 

located at Lewis Field and Plum Brook. 

Boat/RV spaces will be available on a firstcome, first-serve basis. Employees must 

complete a Boat/RV Storage Contract 

(GRC 945 form) and submit it to the 

Exchange Business Manager Connie 

Carroll for approval. 

Storage fees are $300 for 6-month rental, 

per space, and $600 for 12-month rental, 

per space. The rental fee(s) must be paid 

at the time of application/contract. 

Payments can be made by cash, check 

or credit card. Call Connie Carroll, 

216–433–5535, to reserve your space.

The storage lot may be accessed 

Monday through Sunday

spring/summer—April through August 

from 8 a.m. to 8 p.m.

fall/winter—September through 

March from 8 a.m. to 4 p.m. 

Look for details on Today@Glenn. 

Orion's First Flight Test

Continued from page 1

15 times farther than the International 

Space Station orbital position. The 

Orion vehicle comprises five primary 

elements. They include the Launch 

Abort System, the Orion Crew Module, 

Service Module, the Spacecraft Adapter 

and the fairings and MPCV to the Stage 

Adaptor. 

At the Town Hall meeting, Geyer 

talked about Orion’s evolution and the 

critical skills Glenn team members 

bring to the program. NASA Glenn 

will provide support to the project 

including propulsion, manufacturing, 

vehicle integration and testing. Glenn is 

home to the European Service Module 

(ESA) Integration Office, which leads 

the integration effort between the ESA 

and the rest of the MPCV. The center 

will conduct thermal and vacuum 

testing; electromagnetic interference 

and electromagnetic capability testing; 

and mechanical vibration modal and 

acoustic testing in the Space Power 

Facility at Plum Brook Station.

Geyer met with several civil servant 

and onsite support service contract 

teams dedicating their efforts to the 

program. He later joined Nicole Smith, 

Glenn project manager for the MPCV 

Crew and Service Module, in presenting 

individual and team commendations to 

employees. 

To further support the upcoming 

EFT–1, Glenn employees signed an 

“I’m On Board!” banner. The banner 

was available in the Administrative 

Building Auditorium during the Town 

Hall, and later in the Glenn Café. Several 

employees spread the word about 

the test flight by tweeting during the 

signings. The banner will be displayed 

at the test flight at NASA Kennedy 

Space Center. 

Dr. Timothy Tyburski, chief of Glenn’s 

Exploration Systems Project Office, 

managing Glenn’s efforts in support of 

the Orion Program, said a lot of progress 

has been made on the Orion program. 

“The EFT–1 vehicle is being readied for 

launch at the Kennedy Space Center. 

It’s not just on paper anymore,” he said.

—By Doreen B. Zudell

C-2014-2024 Photo by Bridget Caswell

Geyer generated excitement for the test flight 

during the Town Hall.

Orion Program 

Commendation Awards

Individual Awards

Damon Delad, Umbilical Connector 

Issues

Kevin Konno, Fairing Separation Test

Elliot Schmidt, Finite Element Mapping 

Analysis Course

Tom Vannuyen, Fairing Separation 

Test and Failure Review Board

Team Awards 

MPCV Systems Requirements 

Document Development Team

Kimberly Johnson and Joel Knapp

Orion Service Module Static Test Team

Bob Allen, Louis Ghosn, Jenny Hayes

Lizalyn McKnight, Nelson Morales, 

John Ramsey, Andrew Ring, Elliot 

Schmidt, John Thesken, Corey Varner 

and Nathan Wilmoth.

Cyroshroud Refurbishment Team

Mike Becks, Greg Blank, Brian 

Brandenburg, Robin Brown, Jerry 

Carek, Shawn Corwin, Dave Cotton, 

Chris Czernec, Kevin DeCosta, Tom 

Dixon, Rich Evans, Ralph Fekete, 

Chris Griffiths, Stan Grisnik, Bill 

Hagelberger, Mike Henry, Bob Kohler, 

Monica Hostler, Robert Hostler, Doug 

James, Joe Kerka, Andrea Lizzi, Larry 

Opper, Steve Pitts, Dave Pravlik, Todd 

Schroeder, Steve Sinclair, Nicole 

Smith, Henry Speier, Bob Trimble, 

John Ursem, Steve West, Kevin Winke 

and Tim Work.
 JUNE 2014

3

More than 300 students from across 

Northeast Ohio experienced an upclose view of NASA Glenn’s research 

and world-class facilities during 

National Lab Day, May 19. The event 

was part of a nationwide initiative to 

encourage hands-on learning in schools 

to improve science and math education.

Robert LaSalvia, acting branch chief, 

Glenn Educational Programs Office, 

kicked off the event by welcoming 

students to Lewis Field. Robyn Gordon, 

director of Center Operations, Glenn; 

Dr. Roosevelt Johnson, associate 

administrator for Education, NASA; 

and Dr. Deborah Delisle, assistant 

secretary for Office of Elementary and 

Secondary Education, U.S. Department 

of Education, provided additional 

remarks. They encouraged students to 

work hard in school, believe in their 

abilities, and not be afraid to dream. 

They also stressed to students that they 

are the generation to pioneer future 

innovation. 

Astronaut Douglas Wheelock discussed 

his career and shared videos to support 

his experiences on the International 

Space Station. Wheelock told students 

that while growing up in Windsor, N.Y., 

he thought of himself as “an ordinary 

kid in an ordinary town.” Then he 

began dreaming.

“We’re all quite ordinary, but if you begin 

to dream and picture yourself doing it, 

you can achieve your goal,” he said. 

The event included a variety of 

demonstrations and fun activities to 

expose students to new career fields; 

and provide memorable hands-on 

experiences in science, technology, 

engineering and mathematics (STEM).

Additionally, a panel of distinguished 

educators conducted a STEM forum. 

They discussed STEM education policies 

and future direction with regional 

superintendents, university faculty, 

teachers and STEM content partners.

—By Doreen B. Zudell

National Lab Day Attracts Students, Special Guests

C-2014-2156 Photo by M. Murphy C-2014-2246 Photo by Michelle Murphy

C-2014-2192 Photo by Marvin Smith C-2014-2181 Photo by Michelle Murphy

C-2014-2339 Photo by Michelle Murphy

C-2014-2219 Photo by Michelle Murphy

Pictured top to bottom: Astronaut Wheelock inspires students • Intern Austin 

Vorisek demonstrates wind tunnel technology • Students learn about tires for 

Mars • Dr. Dan Raible, far left, and Dr. 

Afroz Zaman, far right, brief Dr. Johnson 

and Dr. Delisle on laser communications 

technology • Panelists, left to right: Dr. 

Delisle; Dr. Johnson; Dr. Sajit Zachariah, 

Cleveland State University; and Aimee 

Kennedy, Battelle, discuss STEM education policies • Glenn volunteers on right, 

back to front: Zachary Williams, George 

Saad and Kristin Spear brief students on 

NASA technologies 
4

News and Events

Local Musical Tributes 

Showcase NASA 

Two local orchestras paid tribute to NAS

in April. On April 25, the Cleveland Pop

Orchestra and NASA Glenn presented “T

Reach the Unreachable Stars: A Tribute t

NASA and the 25 NASA Astronauts from Ohio

at Severance Hall. Cleveland Pops performe

music from various science fiction movies an

other popular compositions accompanied b

multimedia presentations of NASA footag

created by Glenn’s Imaging Technolog

Center. Ohio astronauts Mike Foreman and 

Director Jim Free in providing remarks to off

NASA exhibits highlighted Glenn’s groun

Symphony Orchestra patrons enjoyed a li

Planets” in the Umstattd Performing Arts Ha

planetary images, commissioned by the Ho

performance. Pictured above, left: Carlos 

exhibit in Canton. Above, right: Thomas n

n Thomas (retired) joined Center 

r insight into some of the imagery. 

reaking work. Similarly, Canton 

 concert of Gustav Holst’s “The 

, April 26. A video of NASA’s latest 

uston Orchestra, accompanied the 

Gomez, Community and Media Relations Office, staffs Glenn’s space exploration 

arrates “Voyage Into Space,” originally composed for John Glenn by Peter Nero.

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Photo by John Oldham

C-2014-2062 Photo by Marvin Smith

Exploring Talents Through the Arts

Volunteers from Glenn’s Disability Awareness Advisory Group and the 

Office of Diversity and Equal Opportunity helped make May 8 memorable 

for 900 individuals with disabilities attending the VSA Ohio/Cleveland 

Area Service Division festival. VSA Ohio is part of an international organization committed to changing perceptions and classroom practices 

for how all people can learn through, participate in and enjoy the arts. 

Students explored their talents at activity stations featuring various art 

media and performances in dance, drama and music illustrating “The Arts: 

Tell a Story” theme. The Cuyahoga Public Library partnered on one of 

four NASA stations to demonstrate 3-D printing, an innovative technology 

capable of reproducing products of all types and textures more affordably. 

Pictured: Glenn’s Mark Smith applies NASA temporary tattoos. Photo by Richard Woodward

Glenn Sparks Federal Reserve Bank's Innovation

NASA Glenn’s Creativity and Innovation (C&I) team hosted 43 employees 

from the Federal Reserve Bank (FRB) of Cleveland’s Statistics & Analysis 

and Credit Risk Management departments on April 24. The group came to 

tour and learn about a methodology the C&I team is promoting to improve 

innovation at Glenn. C&I team members guided FRB participants in an 

“ideation” session (pictured) to apply the methodology for generating 

ideas on ways the FRB can integrate creativity in their daily tasks. Their 

visit included a tour of the Simulated Lunar Operations (SLOPE) facility. 

Photo by S. Jenise Veris

NASA and Tower Share 70-Year Union

Len Tower recently celebrated a 70-year association with NASA that began in 1944 

as a co-op student with the Aircraft Engine Research Laboratory. He retired in 

1979 with 35 years of service. Now, as a Distinguished Research Associate, Tower 

contributes a few hours a week modifying computer codes he wrote to analyze 

heat pipe performance under space environments. The Thermal Energy Conversion 

Branch acknowledged Tower’s contributions during a luncheon, March 28. Pictured: 

Tower with retired Branch Chief Richard Shaltens, left, and Lee Mason, branch 

chief, Thermal Energy Conversion Branch, right.
5

Glenn Collaborates With ESA on Communications Experiment

NASA Glenn and the Politecnico di 

Milano (Polytechnic University of Milan, 

Italy) have initiated an experiment that 

could lead to the development of nextgeneration communications satellites. 

On April 15, four members of the Glenn 

radio frequency (RF) wave propagation 

team traveled to Milan, Italy, to install 

a beacon receiver atop the university’s 

Electrical Engineering Building. The 

beacon receiver is a critical piece of 

hardware for their joint propagation 

experiment, designed to receive a signal 

from a beacon aboard the European Space 

Agency (ESA) Alphasat spacecraft. 

James Nessel, Advanced High Frequency 

Branch, led the team that designed, 

fabricated and tested the hardware 

in Glenn’s RF Propagation Research 

Laboratory at Lewis Field. RF propagation 

research provides critical data on 

atmospheric effects—such as rain, clouds 

and snow—that aids in system planning 

for ground-to-space communications 

system design and performance.

Glenn will operate

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we collect from this 

uld assist in developing 

Left to right: Michael Zemba and James Nessel from Glenn with 

Lorenzo Luini and Carlo Riva from the Politecnico di Milano stand 

in front of the Glenn-developed beacon receivers.

the next generation tracking and data 

relay satellites,” Nessel said. 

—By Doreen B. Zudell

Team Members

Jacquelynne Morse, Robert 

Manning, James Nessel (lead), 

Brian Vyhnalek and Michael Zemba, 

Advanced High Frequency Branch; 

Nicholas Varaljay, Space Power & 

Propulsion, Communication and 

Instrumentation Branch

Innovative Program Attracts Veterans, Disabled

Continued from page 1

pool of veterans with disabilities, 

while meeting Agency diversity goals 

in hiring and expanding employment 

opportunities for veterans.

Doris Tirone, Office of Human Capital 

Management (OHCM), is leading this 

effort. As a 22-year Navy career veteran 

and a former outplacement counselor 

while on active duty, Tirone ensures 

veterans have a smooth transition to the 

Glenn workplace.

“We’re working with the VA’s Veteran 

Rehabilitation and Employment Program 

(VR&E) rehabilitation counselors and 

Glenn supervisors to target specific 

positions/careers that will help our 

veteran interns get the 

vital work experience 

they need. In turn, the 

center is temporarily 

able to fill skill gaps,“ 

Tirone explained. 

Tirone said veterans, 

who have 20 percent 

or greater serviceconnected disability 

and have experienced 

obstacles to obtaining/

retaining employment, 

are eligible for the VR&E 

program. Veterans who 

complete the VR&E 

training program are eligible for 

direct hire appointments in the federal 

government. VR&E is managed by the 

Veterans Administration, under the 

regulations of Title 38/Chapter 31.

In 2013, Glenn hired 15 veterans, the 

highest veteran rate in the agency 

(20 percent) and for disabled veterans 

(26.7 percent). The center is currently 

working with the VA to establish a 

network of VR&E counselors working 

with veterans interested in training 

opportunities with NASA.

“The NASA brand attracts many 

qualified interns and, to date, Glenn 

has been able to bring on six veterans 

through the VR&E program who don’t 

count against our FTE,” said “Lori 

Pietravoia, director of Glenn’s Office of 

Human Capital Management. “The VA 

pays them a stipend and VR&E is fully 

funded, including any education and 

training costs. It’s a win-win situation.”

—By S. Jenise Veris

C-2014-2254 Photo by Bridget Caswell

Pietravoia, left, and Tirone, right, with current Veteran interns 

representing all branches of the military. They are, left to right: 

Christopher J. Miller, Curtis Rimer, Joshua Jones, Daniel 

Saccomando and Kyle Lynch. Not pictured: Joshua Dumont.
6

Employees Named Outstanding FIRST Volunteers 

Volunteers are one of the most critical elements contributing to the success of Cleveland’s own version of March Madness—the Buckeye Regional FIRST (For Inspiration 

and Recognition of Science and Technology) Robotics Competition (FRC). During 

this year’s championship finale, March 22, three Glenn employees received an Outstanding Volunteer Award for longstanding contributions that significantly impact 

the quality of the competition.

“This year the Buckeye Regional welcomed 53 high school student teams for the competition. Without this dynamic duo, you wouldn’t know the score!” said Ann Heyward, 

Buckeye Regional Committee chair, of award winners Adam and Chip Redding, serving 

in Glenn's Aviation Environments Test Engineering and Mechanical Design branches, 

respectively. The Redding brothers have been part of the Buckeye Regional family 

since it began in 2002, and the FIRST program since 1995. 

Together, they manage and operate the scoring and the 

field control systems. From pushing the button to begin 

autonomous play to posting final match points, they play 

a critical role in ensuring a smooth flow of match play 

and maintaining the pace of the event. 

As master of ceremonies (aka, emcee), Matt Murray, 

WYLE/Imaging Technology Center, Logistics and Technical Information Division, kept the teams and audience 

pumped up throughout the ups and downs of competition. Murray was cited for his ability to entertain, inform 

and cheer all the teams throughout the game. He has 

been a true ambassador of FIRST, always smiling and 

 encouraging contestants. 

NASA Glenn is the largest sponsor of the 

Buckeye Regional FRC, one of FIRST 

Foundation’s innovative programs offering 

students the excitement of sport combined 

with real-world engineering.

“Glenn provides professional volunteers 

who mentor students in designing and 

building robots and assist with event coordination. We also grant Buckeye Regional 

scholarships to participating schools,” said 

Stephanie Brown-Houston, FIRST project 

manager at Glenn.

—By S. Jenise Veris

Adam and Chip Redding, left and center, tally 

scoring.

Photo by Tim Dedula

Murray emcees at the FRC.

Space Flight Awareness Awards 

C-2014-2298 Photos by Bridget Caswell

C-2014-2314

Above: The Crew Module Pallet Team and presenters, include pictured, left to right: Joel Kearns, retiree Paul Steve, 

James Szelagowski, Kevin Blake, Trevor Jones, Scott Cutlip, 

Dr. James Akers, Vicente Suarez, Lucas Staab, Joseph Ursic 

and Dr. Dexter Johnson. Not pictured: Tom Goodnight.

Left: The COMPASS team and presenters pictured, left to 

right, top row: Maria Babula, Jonathan Drexler, Mike 

Martini, Rob Falck, Mike Bur and Tom Packard. Second 

row: Joel Kearns, Tim Verhey, Jeff Woytach, Jim Fittje, John 

Gyekenyesi and Gary Kelm. Bottom row: Steve Oleson, 

Sally Gulan, Melissa McGuire, Jennifer Jordan and retiree 

Glen Williams. Not pictured: Leslie Balkanyi, Laura Burke, 

Kristen Bury, Anthony Colozza, Homer Fincannon, David 

Grantier, Dr. Geoffrey Landis, Lorie Passe, Carlos Rodriguez, 

Carl Sandifer, Paul Schmitz, David A.Smith, Dr. Anita TenterisNoebe, Jesse Terry, Gregory Walker and Joseph Warner.

Glenn conducted a ceremony in May to recognize several employees with a prestigious Space 

Flight Awareness (SFA) Program Award (sfa.nasa.

gov/). Joel Kearns, deputy director of Glenn’s 

Space Flight Systems Directorate, and nominating managers presented the awards. The Multipurpose Crew Vehicle (MPCV) Crew Module 

Pallet Vibration Test Team was recognized for 

outstanding technical expertise and professionalism in setting up complex instrumentation 

systems and sensors for a vast data collection 

effort, despite added scope and several setbacks.

Continued on page 7
7

Space Flight Awareness Awards

Continued from page 6

The multidisciplinary Collaborative Modeling for Parametric Assessment of 

Space Systems (COMPASS) engineering team was recognized for exemplary 

service to NASA by answering critical questions and providing detailed spacecraft mission concepts for both human exploration and space science missions. 

Kevin R. Carmichael received the SFA Management Award for his approach 

to creating, generating and finishing the first-ever Web-based handbook for 

NASA software development. Carmichael successfully led a small focused 

team, across four different states, to develop the handbook, which can be 

tailored for use by disparate teams and individual software developers.

C-2014-2316 Photo by Bridget Caswell

Carmichael, center, receives the SFA Managers 

Award from Joel Kearns and Maria Babula.

More Than a Memory

Walter A. Bishop, 80, a 1996 retiree with 33 years of NASA service, died March 20. 

Bishop spent most of his tenure leading testing of jet engine components in the Propulsion Systems Laboratory to further NASA’s engine research technologies. He retired 

as deputy chief of the Aerodynamics Icing and Flight Branch in the Aeropropulsion 

Facilities and Experiments Division. He was an active member of the NASA Ski Club.

Russell M. “Slim” DeLombard, 91, a 1984 retiree with 23 years of NASA service, died 

March 21. DeLombard was a pilot and U.S. Army veteran of World War II. He joined 

the Plum Brook Station staff as an electrical engineer in the Electrical Equipment and 

Controls Section, and retired from the Engineering Division at Lewis Field. He taught 

many colleagues how to fly and served on the Lewis Safety Committee. A memorial 

service will be held on June 20 at 7 p.m. at the Foster Funeral Home & Crematory, 

410 Main St., Huron, Ohio.

Lee M. Woods, 76, a 1991 NASA retiree with 37 years of federal service, died March 18. Lee began his 

27-year NASA career following 10 years in the U.S. Navy. He was an aerospace services operator in 

the Facilities Operations Division, who primarily supported the center’s wind tunnel operations. As a 

member of the Supersonic Tunnels Operations Section, Woods aided major research efforts such as the 

turboprop Quiet Clean Short-Haul Experimental Engine, Space Shuttle and Zero G programs.

Bishop DeLombard

Woods

Calendar

Mark your calendar!

Mission Integration 

Center, building 

162, ribbon cutting 

ceremony and 

open house

Wednesday, July 30 

beginning at 10 a.m. Speakers, selfguided tours, refreshments and more! 

See Today@Glenn for more details.

SPACE SATURDAY: The June 21 event for Space Saturday at the Great Lakes Science 

Center will be focused on “Space in 3D.” It will feature presentations in 3D by 

Glenn’s GVIS Lab. NASA exhibits and STEM activities are planned to enhance the 

event. For more information, contact David DeFelice, 216–433–6186.

IFPTE LOCAL 28, LESA MEETING: LESA will hold its next membership meeting 

Wednesday, July 9, noon, Employee Center’s Small Dining Room. 

JULY PUBLIC TOUR: The next Saturday tour, July 12, will highlight the Icing 

Research Tunnel. Tours are open to U.S. citizens and lawful permanent residents. 

Space is limited and reservations are required for admission. To register, call 

216–433–9653 or send an email to sean.r.delaney-gesing@nasa.gov. For more 

information and a complete schedule of Glenn’s tours, visit http://www. nasa.gov/

centers/glenn/events/tours.html.

Emergency and Inclement Weather 

Lines

Lewis Field: 216–433–9328 (WEAT)

Plum Brook Station: 419–621–3333

Connect with Glenn

Retirements

Bream

Bruce Bream, Program and Project 

Assurance Division, Safety and 

Mission Assurance 

Directorate, retired 

April 30, 2014, with 

24 years of NASA 

service. 

CORRECTION: Julie Kleinhenz, who coordinated NASA’s role for the “Girls Take 

Flight” event featured in the May issue, page 4, was accidently omitted from the 

list of volunteers. 
8

National Aeronautics and Space Administration

John H. Glenn Research Center at Lewis Field

21000 Brookpark Road 

Cleveland, Ohio 44135

www.nasa.gov

AeroSpace Frontiers is an official publication of Glenn 

Research Center, National Aeronautics and Space 

Administration. It is published the second Friday of each 

month by the Community and Media Relations Office in 

the interest of the Glenn workforce, retirees, government 

officials, business leaders and the general public. Submit 

short articles and calendar items via e-mail to the editor: 

doreen.b.zudell@nasa.gov or 216–433–5317. 

July 2014 issue copy deadline: June 20, noon

Editor: Doreen B. Zudell, SGT, Inc.

Assistant Editor: S. Jenise Veris, SGT, Inc.

Managing Editor: Kelly R. DiFrancesco

Read AeroSpace Frontiers online at http://www.nasa.gov/centers/glenn/news/AF/

New Printer Services Strategy Creates Efficiencies

In support of the President’s Executive Order 13589, “Promoting Efficient Spending,” 

the center is implementing a printer services strategy to increase efficiencies within 

the information technology environment. The new strategy focuses on reducing 

the printer-to-employee ratio through a redistribution and relocation of network 

printers and multifunctional devices (MFD).

Earlier this year, staff from Glenn’s Office of the Chief Information Officer (OCIO) 

created a Printer Optimization Project Team comprising representatives from across 

the center. Team members from Lewis Field and Plum Brook Station reviewed building 

layouts, number of employees per floor and current location of ACES-supported 

printers. They then made suggestions to help determine printer-to-employee ratios. 

The process also includes a waiver option to address special circumstances. 

“Currently, the center spends close to $1M yearly on printers and toner, from both 

CM&O [Center Management and Operations] and Project funds. Our goal is to 

reduce the ACES print fleet by 50 percent, and eliminate the purchase of non-ACES 

toner and printers, which translates to a savings of around $400,000 a year,” said 

Print Optimization Project Manager Quiana Reese, Integration Office.

If you have questions about the printer services strategy, please contact the ACES 

Help Desk or visit https://ocio.grc.nasa.gov/print-optimization/.

—By Doreen B. Zudell

The implementation strategy, 

now underway, includes the 

following objectives: 

• Achieve a printer-to-employee ratio 

of approximately 1:20

• Reduce current MFD placement to

one per floor

• Access to one color printer per floor 

(for most buildings)

• Gradually reduce personal printers

and associated toner through

attrition

• Reconfigure current printer settings 

to default to double-sided print,

black and white copies, and enable

Personal Identification Verification

(PIV) for secure printing

Smartcard Login: Don't Forget!

Forget Your PIN?

Visit the Office of Protective Services Security/Badging window at the Lewis Field 

Main Gate on Tuesdays and Thursdays from 7 a.m. to 2 p.m.; OR

Make an appointment with Badge Support:

3–2206 or 3–9727 (Lewis Field) or 4–3226 (Plum Brook)

Forget Your Badge?

Request a temporary badge at the Main Gate at Lewis Field or Plum Brook; THEN

Call the ESD, 1–877–677–2123, or 3–4848, to have your computer temporarily reset 

to accept your Agency User ID and Password