ATTACHMENT A

detailing the events of each shift no later than 8:00 a.m., each workday. Minimum Performance
Standard: No variance

- Apprehend persons who have committed criminal offenses on GRC property.

- Provide manning for fixed posts and roving patrols in accordance with SOP, and access control,
intrusion detection, and CCTV monitoring. Minimum Performance Standard: All posts are staffed with

fully qualified personnel. No Variance

- Inspect in accordance with the SOP entire GRC perimeter security fence, gates, barriers, security
lighting ona monthly basis, and submit and track work orders on any damaged areas or equipment
needing repairs. Minimum Performance Standard: In no case shall complete perimeter surveillance take

longer than 1 hour and 20 minutes.

- Develop a Security Inspection Plan and conduct comprehensive security surveys, inspections, audits,
and reviews in accordance with the Plan to evaluate the effectiveness of Security Program performance.

~ Provide appropriate first aid and blood borne pathogen equipment, and respond on a 24X7 basis to
render first aid as required to certified responders.

- Receive, receipt for, and secure contraband as well as lost and found articles pending appropriate
disposition in accordance with the SOP.

- Provide Security guidance to Facility Security Representatives on updating Facility Security Operating
Plans (FSOPs), and maintain a centralized repository of all updated FSOPs,

~ Respond to traffic control issues with effective solutions consistent with the GRC Safety Manual, and
enforce traffic and parking regulations as specified in Chapter 19, GRC Safety Manual.

- Operate an Airport Shuttle between the hours of 1700 — 0600 M-F, and all weekends and holidays. An
average of 4300 round trips each year, a round trip consists of one-half hour, .

: Provide a rapid response to crimes, emergency calls, alarms, and malevolent acts. The response time
for the first responder is 3 minutes after Notification. In no case shall dispatch notification time exceed 1
minute. In no case shall the arrival of backup exceed 5 minutes. Minimum Performance Standard: No

more than 5 minutes total.
- Operate and maintain GRC Access Control System.

- Provide a roving patrol function with both foot and motorized patrols. Roving patrols shall be
continuously on the alert for the Occurrence of intruders, other violators of the law, fires, explosions,
collapses, and other Catastrophes by close and detailed observation of buildings, machinery, vehicles,

equipment, other resources, and personnel. Unsafe or potentially unsafe conditions, procedures, or

activities shall be identified and promptly corrected. Alternatively, the Contractor shall restrict admission

to the unsafe area to minimize the risk and notify the proper authority so that repair or correction can be

detailing performance requirements of the post to include Patrol sectors, areas to be checked and with
- what frequency, and details of these Specific job-tasks for a rover. Comply with the documented

requirements, maintain constant radio communication with dispatch, respond to emergencies and

requests for service within designated response times, and take measures to stop and apprehend

persons that have committed felonies.


ATTACHMENT A

National Aeronautics and
Space Administration

John H. Glenn Research Center
Lewis Field
Cleveland, OH 44135-3191

Statement of Work

Security Services for the
Glenn Research Center

April 10, 2002


ATTACHMENT A

The Contractor shall conduct annual compliance reviews on the impiementation of the Center Classified
Document Control (CDC) program. This includes document marking, handling, storage, tracking
declassification, and destruction of all controlled classified materials in accordance with GRC's CDC
guidelines. Minimum Performance Standard: Complete 100 percent inventory annually with no variance.

The Contractor shall operate the Defense Courier Service account for incoming and outgoing classified
material (at least 8 pieces per month Supporting at least 10 sub-accounts in the Northeast Ohio area).
This involves the transportation, receipting, storage, and notification to several fegional corporate and
government agencies of couriered materials.

the NASA Virtual Private Network; coordinate distribution and documentation with the Defense Security
Services Agency (DSS); and develop and assist project managers with the completion of security clauses

for classified contracts.

The Contractor shall provide weekly reports of International Visitors and inspection results. Develop
daily, periodic, and special threat products both classified and unclassified as well as open source threat
information to the designated recipients. Minimum Performance Standard: Intemational visitors

Processed within 24 hours.

The Contractor shall process foreign nationals for both short and long term access to GRC. Inspect and
validate that foreign nationals are monitored and escorted in accordance with NASA policy. Enter foreign
visitor requests into NASA’s International Visitor Approval Network (IVAN) database. Minimum
Performance Standard: Technical Support personnel shall maintain 100 percent compliance with NASA

Policy and maintain full documentation.

The Contractor shail process visit certifications in accordance with NASA policy for cleared government
employees traveling to and from GRC and other government and Contractor facilities and locations.

The Contractor shall staff the Intelligence Threat Operations Center (ITOC), during the hours of operation
0600-1800, M-F, (with no more than 30-minute intervals of unoccupied time during working hours without
the approval of the cognizant government facility manager). Daily classified threat information shall be
provided in written form and unclassified for electronic or hard copy distribution. All elements of the ITOC.
shall have back-up or overlapping responsibility. Minimum Performance Standard: Threat information

Shall be analyzed and reported daily.

Operations associated with the ITOC. The documentation shall include the SOPs, System Security Pians
(SSPs), and all accrediting documentation for the ITOC, and computer and network systems. The .
Contractor shall Coordinate computer and network ODIN seat management for ITOC systems with the
Directorate's Information Technology designated points of contact. Minimum Performance Standard:
Changes in documentation Shall be completed within 5 working days.

The Contractor shall serve as the alternate Special Security Officer (SSO) in the operation of the
Sensitive Compartmented Information Facility (SCIF) and perform duties associated with an SSO

operating a SCIF.
3.4.10 Classified Information Systems Security

The Contractor shail review and evaluate Classified System Security plans and conduct site visits relative
to Classified Information Technology (IT) systems at GRC. The Contractor shall prepare and maintain
Certification and Accreditation (C&A) documentation for GRC classified computer and network systems,
The Contractor shall provide classified computer system Certification and Accreditation support for
approximately ten stand alone desktop systems and two networked systems. The number of classified

1


CONTRACT ~ SECURITY

OPTION THREE PERIOD - YEAR FOUR

The contractor shall provide all resources (except as may be expressly stated in this contract as furnished by
the Government) necessary to furnish the items below in accordance with the Statement of Work.

A. FIRM FIXED PRICE for all work specified in the contract except for work specifically identified as being
included in the Indefinite Quantity portion of the contract.

1 month $287,020.
12 months 13,444,240.

B. FIRM FIXED PRICE FOR THE FOLLOWING FORCE PROTECTION LEVELS for a Two Week period:
Force Protection ALPHA: $-0-
Force Protection BRAVO: $4,568.26
Force Protection CHARLIE: 57,625.72

Force Protection DELTA: $7,625.72

C. INDEFINITE QUANTITY WORK as defined in the Statement of Work, item 7.0.

Post Hour Rate $See Figures 4,4a, & 8 of Cost Proposal

(A post hour is defined as one guard assigned to one post for one hour)
QPTION

D. FIRM FIXED PRICE for Federal Arrest Authority as defined in the Statement of
Work, item 8.0(Option)

12 months $32,224.89

Page 5


ATTACHMENT A

+ Conduct and document routine inquires of Security incidents on GRC, and conduct surveillance of
actual or suspected potential criminal activity in areas under the cognizance of SMO, as directed by the
COTR. The Contractor is not authorized to conduct any of these investigative activities without COTR
authorization. Responsibilities shall include:

- Collect, evaluate, analyze, and manage Security-related information involving violations of GRC
Security policies.

- Coordinate investigative matters involving GRC staff or Contractors consistent with policies of
SMO and the Security SOP.

- Collect, protect, store, control, and dispose of evidence in accordance with the Security SOP.
- Use, control, and maintain assigned surveillance equipment in accordance with the Security SOP.

- Document and testify in court or other appropriate forums regarding Security investigations, when
required.

- Prepare and maintain written reports detailing all relevant information concerning any
disturbance, crime, dangerous condition or incident, : .

All uniform Security Force personnel plus supervisors shall be trained, certified, and carry NASA issued
side arms when in a duty status. Any exception to this requirement will be approved by the COTR.

The Government shalt provide the firearms as identified in, "Attachment C, entitled GOVERNMENT
FURNISHED EQUIPMENT (GFE)." The Contractor shall be responsible for maintaining control and -
accountability of all firearms issued by the Government. The Contractor shall Safeguard this equipment
against loss, theft, or misuse. The contractor shail maintain issued firearms to manufacturers’
Specifications, especially with regard to safety features. The Contractor shall maintain a record of all
maintenance checks, service, and repairs. Minimum Performance Standard: No variance

The Government reserves the right to introduce new firearm systems not presently in the inventory
“GOVERNMENT FURNISHED EQUIPMENT." New systems may require initial Security Force
qualification and follow-on proficiency training. tn this regard, the COTR will provide the Contractor with
at least 30 days advance notice of additions, deletions, or other changes to firearms system. The

3.4.2: Minimum Staffing Requirements

POST OFFICERS DAYS HOURS
Building 108, Main Gate 3 officers M-F 0600 - 1800
. 1 officer M-F 1800 - 0600

1 officer §,S,H 24 hours
Main Gate Access Control 2 officers M-F 0600 - 1800
Building 500 1 officer M-F 0600 - 1800
Building 501 1 officer M-F 0600 - 1800
West Gate 1 officer M-F 0530 - 2000
Roving Patrois 4 officers M-F 0700 - 1500


ATTACHMENT A

5.0 Personnel Uniforms Equipment, and Transportation

5.1 Uniforms

While on duty, all Security Force personnel shall wear a complete uniform of the type prescribed below so
that a favorable public image is presented. Shoes shall be shined and ail items of clothing shall fit well
and be clean, neat, and pressed. The uniform’s Color(s) shall be the same as that in general use by large
guard or police organizations in the United States. The Contractor is'responsible for determining fabric,
weight, color, specified style, and other equipment details. The Government expects that the Contractor
Shall act in the interest of Security Officer needs (e.g., inclement weather Protection) and the
requirements of this Paragraph. All employees shall wear the same color and style of uniform, An
appropriately lettered breast badge and cap ornament shall be provided. The breast badge/cap ornament
SHALL NOT HAVE A NASA logo or insignia as part of the design. Shoulder patches with Contractor
identification and not larger than 4-1/2 inches by 4-1/2 inches shall be worn on the uniform's right
shoulder. No other Contractor identification is to be worn or displayed on the uniform, The Contractor is
responsible for supplying, cleaning, pressing, and teplacing Contractor-supplied uniforms as needed.

The Contractor shail replace uniform articles and accessories when Necessary. Each employee shail be
issued a uniform by the Contractor to include at least the following items:

+ Shirts

- Trousers

~ Necktie (winter)

~ Hat

- Jackel/Overcoat(s)

- Nametag (over tight breast pocket)

~ Inclement weather Protection (raincoat/parka)
~ Shoes

Accessories:

~ Handcuffs, key, and pouch

- Flashlight

~ Collapsible baton and carrier

- OC pepper Spray and carrier

~ Holster, Level 3 retention (ctoss-draw and swivel holsters are not authorized)
~ Holster belt

- Magazine pouch

~Pass and badge holders

Minimum Performance Standard: No Variance

5.2 Equipment

Body armor for the Security Officers will be furnished by the Government. The Government will furnish all
necessary multi-channel radio transceiver communications equipment so that each employee on duty
may be contacted by the Contractor shift supervisors at all times. Communications equipment and Body
Armor to be provided is listed in the "GOVERNMENT FURNISHED EQUIPMENT".

5.3 Transportation

The Contractor shall provide all vehicles necessary for the performance of this contract. No NASA logos
or insignia will be displayed on vehicles. Vehicle shall have the word “Security” on sides, hoad, and
trunk and the emergency number 911. Patrol vehicles shall be suitably equipped with siren, public
address system, light bar, spotlight, shotgun rack, fire extinguisher and vehicle radio, Emergency medical
equipment and traffic Cones shall be stored in trunk or other available space. Minimum Performance

14


ATTACHMENT A

- Receive, secure, make, issue, set up and pin locks, and account for all keys or combinations issued for

access to buildings, offices, equipment, gates, etc.
- Sign a receipt for all keys and combinations issued by the Government.

Minimum Performance Standard: Ensure all work is completed within 2 working days of initial request.
All emergency requests shall be responded to immediately. At least 50 requests per month,

The Contractor shall maintain records, to be made available to the COTR upon request, that show how
many keys are in existence, in whose possession they are, and who has knowledge of and access to
combinations, Keys shall nat be duplicated without the approval of the COTR. ;

3.4.6 Flag Protocol

The Contractor shall raise and lower the National, Ohio, NASA, PoW/Missing in Action, Agency, and
Mission flags/pennants in accordance with flag protacols, SOP, or as directed by the COTR. Minimum
Performance Standard: Flags and pennant changes shall be made within 20 minutes of notification of the

Shift Supervisor.
3.4.7 External Physical Security

Contractor shall comply with directions in the Emergency Preparedness Annex Plan during emergencies,
The Contractor shall participate in Emergency Preparedness exercises held on GRC with GRC staff and
other federal, state or local agencies as directed. These exercises accur at least four times a year, The
Contractor shall operate and manage a 24-hour a day, 7-days a week, Emergency Dispatch operation.
Maintain comprehensive and current instructions, procedures, and emergency contact lists at the
Dispatch Center. Monitor all security sensor systems, CCTVs, security and emergency radio
transmissions, and designated emergency phone lines. Answer 911 system and Environmental Health &

Safety (EHS) Help Line and dispatch appropriate security and safety personnel. Contractor shall
augment Dispatch staffing during emergencies if necessary, and monitor Emergency Dispatch Center, life
safely, access control, intrusion detection, and CCTV systems. Minimum Performance Standard: Ensure
constant uninterrupted communications and monitoring of security systems is maintained 24-hours, 7-

are reviewed and updated every 60 days. Ensure complete audit trail of all security actions. Telephones
Shall be answered within 15 seconds of initial ring. “

3.4.8 Persorinel Security/Visitor Control

The Contractor shall issue all permanent and temporary badges to onsite staff and visitors at GRC. This
includes processing, production, issuance, distribution, and repair of passes and badges. Positive contro!
and audit trail of badges shall be maintained. The Contractor shall operate onsite badging and
fingerprinting systems. Minimum Performance Standard: Badging time shall be no more than 5 minutes
(10 minutes maximum) and positive control and records will be maintained.

The Contractor shail provide additional administrative security support encompassing: security filing,
fingerprinting and database maintenance, and other related duties.

3.4.9 Information Security/International Visitor Control

The Contractor shall process and control classified documents and materials in accordance with
established NASA and National policy. The Contractor shall conduct and document annual reviews of
Classified document holdings, update a classified-safe database, and brief document holders of
safeguarding responsibilities. Contractor personnel under Section 3.4.9 to 3.4.11 shall have a Top Secret

clearance as a minimum.

10


ATTACHMENT A

The Plan shall be provided to the COTR within 75 days after contract award. Upon Government review,
the Contractor shall incorporate revisions and implement the Plan within 90 calendar days after contract
award. The IDIQ portion of the contract will cover any additional Centerwide training not stated above.

Minimum Performance Standard: Contractor Submission of the Plan within 75 Gays after contract award:
Contractor implementation of the Plan within 90 days after contract award; Contractor incorporation of
any revisions to the Pian within 5 calendar days of such revision. :

3.3.2 Security Training

The Contractor shall conduct training in accordance with the approved Master Training Plan. In the event
of personne! turnover, new Contractor employees shall complete training under the Contractors current
Master Training Plan. :

As a minimum, the following training of Security personnel is required:

~ Ohio Peace Officer Training Commission Private Security Training Course {OPOTC) or equivalent. All
Security force personnel shall have a current valid Certificate of course completion. In addition to the
required OPOTC certifications, all security personnel shall have the following training:

Subject Control Techniques, which shall include: a) Knowledge of the Use Of Force
Continuum; b) Controlling disorderly subjects; and c.) Handcuffing techniques.

-Intermediate Weapons Training, which shall include: a) Baton, and b) Oleoresin Capsicum
Pepper spray (2 hours each).

-Patrol Techniques, which shall include: a) Vehicle patrol techniques; b) Foot patrol;
¢) Responding to crimes in Progress; d) Building Searches; and e) Stops and approaches.

-Civil Disorders Training, which shall include: a) Control of nonviolent crowds; b) Confronting
hostile crowds; c) Bombs and explosives; f) Terrorism; and g) Hazardous Materials,

-Traffic Investigation Training, which shall include: a) traffic crash planning, factors, events;
b) Traffic crash reporting; c) Interviewing and fact gathering; d) Diagramming and template;
@) Collection of evidence; and f) Vehicle damage.

~ Initial Orientation Training, which shall consist of an overview of NASA and GRC Missions, SMO
Operations and activities, and Standard Operation Procedures for assigned work area. All personnel shal!
receive this training with 5 workdays of commencing performance of assigned work.

- First Aid Training, which shall consist of the techniques to render basic first aid consistent with OSHA
1910.151 and blood borne pathogens in accordance with OSHA 1910.1030. All Security Force personne!
shall receive this training within 30 calendar days of commencing performance of assigned work

~ Security Force Supervisor Training, which shall emphasize the roll of the Security Supervisor in the
NASA environment. All Security Force supervisors shall receive a minimum of 16 hours of supervisor

training a year.

- Emergency Dispatch Operators: The Dispatcher(s) shail be trained, tested and certified as proficient in
the performance of their dispatch duties. Dispatch Operators shall be certified within 90 calendar days of
the contract.

- In-Service Training: All Security Force personnel will receive on-duty station training on designated
subjects as part of their on-the-job training. The Contractor shall identify individuals who will receive
_NASA in-service training pursuant to the Master Training Plan


CONTRACT - SECURITY

3. The Chairman of the appropriate Accident Investigation Board will notify the Contractor through the COTR as
to the date and time and location of the Board meeting. The Board meetings will be held between the hours of
8:15 a.m. and 4:45 p.m. regular workdays Monday through Friday.

4. For Contractor duties where continuous manning of posts is mandatory during a work shift, the Contractor
shall provide substitute personnel as required for manning these posts during the meeting of the Accident
Investigation Boards.

IV. TRAFFIC

1. The Contractor agrees to comply, and agrees to require that all of its personne! will comply with all posted
traffic signs, signals and instructions of personnel assigned for traffic control and parking purposes and with the
provisions of NPD 1600.2 and NHB 1620.1 incorporated herein by reference and made a part hereof.

2. The Government reserves the right to bar from the Glenn Research Center any Contractor employee who has
failed to comply with such signs, signals, instructions and the provisions of NPD 1600.2 and NHB 1620.1. The
period of the bar shall be as determined appropriate by the Contracting Officer subject to the provisions of NPD
1600.2 and NHB 1620.1. The Contracting Officer will notify the Contractor in writing, setting forth the name(s) of
the affected employees(s) and the time period(s) of the bar(s). No action by the Government in barring any
Contractor employee from the Glenn Research Center shall be the basis for any claim whatever by the
Contractor under this contract, nor shall it excuse the Contractor from complying with any provision of this
contract.

V. ON-SITE STANDARDS OF CONDUCT

1. The Contractor's entry onto the Center shall be pursuant to fulfilling its contractual obligations, and any
related activities thereto. Contractor personnel gaining access to Glenn facilities are required to certify that they
meet the minimum ethical standards for entry onto a Government facility. Falsification of this certification could
lead to criminal prosecution.

2. The Contractor agrees to comply, and agrees to require that all of its personne! will comply with all applicable
Federal and State statutes and regulations, NASA Policy and guidance documents, Glenn policy and guidance
documents, and other regulations pertaining to personal conduct while on-site. Any conduct prejudicial to the
efficient operation of the Center shall be cause for removal from the Center.

Vi. PROHIBITION OF FIREARMS

Firearms or weapons of any kind are strictly prohibited at the Glenn Research Center.

Vil. SECURITY INCIDENTS

Theft of Property, Bomb threats, malicious damage and any other threat or violent situations shall be
immediately reported to the Security Office.

VI. PROPERTY PASSES

A Contractor Property Pass (NASA Form C-702) is required for the removal of all Contractor owned property
and equipment and must be presented to the gate guard upon exit. This form can be obtained from the COTR
(or designee) or the Glenn employee responsible for the Contractor's presence at the Center. This form must
contain a complete description of the material/equipment being removed and should be signed by the
authorized Government employee. Material relating to a specific contract or purchase order must be identified
by insertion of the appropriate contract/purchase order number on the pass by the COTR or designee.

IX. AFTER-HOUR ACCESS

During normal working hours, 7:00 a.m. to 5:30 p.m. Monday through Friday, the guards at the gates will permit
your entrance and departure. At any other time (other than normal hours), advance clearance is required, and
may be obtained through the Glenn/Plum Brook COTR or Inspector who will then make the request to the Main

Page 10


ATTACHMENT B

LIST OF DELIVERABLES WITH DEFINITIONS AND FREQUENCY

Contractor Management Plan — Required only once / outlining contractor
management plans, goals and objectives for this work effort.

Safety & Health Plan - Required only once / Outlining contractor's Safety &
Health program for its employees for this work effort.

Security Inspection Plan — Required within 120 days after contract effective date /
Updated annually. A comprehensive mix of GRC Security program inspections,
surveys, risk assessments, reviews or audits involving programs, facilities and
activities concerning each security program under the cognizance of the Security

Management Office.

Master Training Plan — Required with 90 calendar days after contract effective
date / Specifying the training and level of effort to provide comprehensive
security education and training to GRC staff and security force personnel.

Quality Assurance Plan — Required only once / outlining ISO Procedures or
Current quality standards

Threat Vulnerability and Risk Assessment Report - Required within one year of
the award of this contract and updated annually. :

Security First Aid Augmentation Plan. Provide a plan which illustrates specific
role and responsibilities of security force personnel,

Standard Operating Procedures. — required within 120 calendar days of contract

award / reference SOW 3.

Classified Material Holdings Report ~ Annual requirement / 100% inventory of
Classified holding on GRC.

Report of Classified Safe Custodian — Annual requirement / maintain
documentation and tracking of classified security containers and coordination
with container custodians.

Security Force Statistical Report — Monthly requirement / used to compile
different security items that are needed for an annual report.

Foreign Visitor, Inspection and Statistics Report — Monthly requirement /
reference NASA Form C-87

Traffic Citation Report — Monthly requirement / to record number of tickets
issued.

APRIL 10, 2002


CONTRACT - SECURITY

3. CONTRACT DISCREPANCIES

Contract Discrepancies, as describe below, is an occurrence of performance discrepancies by the Contractor.
The Government reserves the right to impose a contract price deduction for each occurrence. The following
methods will be used by the Government to determine any discrepancies: physical surveillance, contract
Monitoring of requirements, or customer reports/inputs.

1. Major Discrepancies

A major discrepancy is defined in accordance with FAR 18.52.223-76 Major Breach of Safety or Security.
The deduction for a Major Discrepancy is $10,000.00 for each offense.

2. Minor Discrepancies

A minor discrepancy is defined consistent with the intent of FAR 1852.223-76 Major Breach of Safety of Security
but is considered to be any (1) repetitive unauthorized entry onto GRC physical grounds of facilities, (2) minor
injury (loss time accident) to a Center employee, (3) an occurrence as described in FAR 1852.225-18(a) of less
than $1M or paragraph (b) of less than $250,000 or (4) disruptions to Center-wide operations.

The deduction for a Minor Discrepancy is $5,000.00 for each offense.

3. Minimum Performance Standard Discrepancy

A minimum performance discrepancy is defined as any instance that does not meet the minimum performance
Standard as provided in the SOW.

The deduction for the Minimum performance Standard is $2,500.00 for each offense
{End Of Text}

4. TERM OF CONTRACT

The period of this contract shall be twelve (12) months from the award date of this contract. Four one-year
periods are available and shall be exercised solely at the discretion to the Government. FAR52.217-9 Option
To Extend The Term Of The Contract is also available for a period of up to 6 months, and may be exercised in
one - month intervals.

[End Of Text)

5. CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE (COTR)
(GRC 52.242-92) (SEP 1988)

A Contracting Officer's Technical Representative (COTR) will be delegated under this contract pursuant to the
Clause at 18-52.242-70 entitled “Technical Direction". The contractor will receive a copy of this delegation at the
time of award of any contract or shortly thereatter. This delegation will take place on a NASA Form 1634 and
will list not only the COTR delegated, but also his/her duties and responsibilities. Throughout this
solicitation/contract there may be references made to a variety of different titles, including "NASA Project
Manager", “NASA Technical Monitor", and "NASA Contract Monitor"; unless specifically stated otherwise, these

refer to the COTR.
{End Of Text]

Page 7


CONTRACT - SECURITY

OPTION FOUR PERIOD - YEAR FIVE

The contractor shall provide all resources (except as may be expressly stated in this contract as
furnished by the Government) necessary to furnish the items below in accordance with the Statement of Work.

A. FIRM FIXED PRICE for all work specified in the contract except for work specifically identified as being
included in the Indefinite Quantity portion of the contract.

1 month $290,049
12 months 3,43 88.

B. FIRM FIXED PRICE FOR THE FOLLOWING FORCE PROTECTION LEVELS for a Two Week period:

Force Protection ALPHA: $-0-

Force Protection BRAVO: * $4,568.26
Force Protection CHARLIE: $7,625.72
Force Protection DELTA: $7,625.72

C. INDEFINITE QUANTITY WORK as defined in the Statement of Work, item 7.0.

Post Hour Rate $See Figures 4, 4a, & 8 of Cost P:
(A post hour is defined as one guard assigned to one post for one hour)

PTION
D. FIRM FIXED PRICE for Federal Arrest Authority as defined in the Statement of Work, item 8.0 (Option)
12 months $32,224.89

{End Of Text)

Page 6


ATTACHMENT A

- Firearms Training: All Security Force personnel shall have firearms training through OPOTC and
successfully qualify with OPOTC as a Prerequisite to employment. In addition to OPOTC firearms
Certification, NASA shall certify all Security Force personne! including supervisors in accordance with
NASA Training requirements. Training shall include Glock 9mm pistol and 12 gauge Remington 870

shotgun qualification standards.

- Firearms Proficiency Training: The Contractor shall conduct refresher firearms qualification training on a
semi and annual basis to meet both NASA and Ohio requirements. This training shail consist of
qualifying/re-qualifying with the issued weapon using NASA NPG 1620.1, and the State of Ohio standards
for carrying a firearm in the course of duty. A certified Ohio Peace Officers Training Academy (OPOTA)
Instructor shall be required for firearms training. The maintenance of firearms proficiency and the ability
to be armed is a condition of employment for all armed officers.

- The Contractor shall provide the same training and supply ammunition for up to five SMO Special
Agents authorized to Carry firearms.

~ The Contractor shall arrange for firing range services, as necessary, to accomplish initial and proficiency
training indicated above. Additionally, the Contractor is responsible for Providing all ammunition
expended for on-duty and training purposes.

, .
- Judgmental Firearms Training: The Government shall provide a judgmental firearms system annually.
The Contractor shall schedule all armed officers utilizing the system when available at GRC within 30

calendar days of notification from the COTR.

- Refresher Training: All armed Contractor personnel shall receive a minimum of 40 hours of annual
refresher training. This training is in addition to firearms qualifications.

- Time Limits: Should the Contractor choose to hire the incumbent personnel, those individuals shall
have one year to meet OPOTC certification requirements. Minimum Performance Standard for all areas

of training: No variance

3.4 Physical Security

3.4.1 Requirements

The Contractor shall furnish ail management and personnel necessary to provide Security Services in
accordance with the requirements specified herein. As a minimum, all Security Force personne! shail
have and maintain a Secret clearance. All uniformed personnel to include the Dispatcher shall be armed.

The Contractor shall comply with all Federal, NASA, and GRC policies noted in Standard Operating
Procedures (SOP) governing Physical Security. These services shalt include the following:

~ Prevent unauthorized and unbadged individuals from entering the Center. Report in accordance with
the SOP, ail unauthorized personnel or unauthorized vehicular entry into GRC.

~ Deter and report in accordance with the SOP the damage, pilferage, removal, secreting,
misappropriation, misuse, larceny, theft, or other improper or unlawful threats to, or disposition of,
Government or personal Property or acts of espionage, sabotage, or wrongful destruction within GRC

property.

-.Deter malevolent acts and respond in accordance with the SOP for fires, explosions, collapses, and
other catastrophes. Summon response forces and notify Government personnel as set forth in the SOP;
and assist in restoring the area to a safe condition.

" - Deter and report violations of GRC Security regulations, provide documentation and reports of all
incidents and investigations as set forth in the SOP. Provide Shift, Incident and Investigative Reports


CONTRACT - SECURITY

3. The Company shall ensure that the terminated and/or resigned employee has returned his/her badge to the
Main Gate Badge Clerk. Final clearance of a Contractor upon completion of a contract will depend in part upon
accounting for all badges issued to employees during the performance of the contract. It should be recognized
that security badges are Government Property and any alteration or misuse of these badges may be prosecuted
as a violation of Section 499, Title 18, and U.S. Code.

Non-Resident Contractors (employees with non-picture badges)

1. The Contractor's on-site manager shall comply with the Badge and Property Regulations (NASA Form C-421)
a copy of which will be given the Contractor's supervisors at the time of the Construction Site Showing. The

Badge and Property Regulations are quoted below:

A. The following regulations have been adopted governing the control of Contractor's Badges at the Glenn
Research Center.

1. Ensure that each company employee is in possession of NASA Form C-9975 prior to reporting to work for
badging purposes. Employees not in possession of the above mentioned for will be delayed at the gate until
such time as the company supervisorforeman or his representative reports to the Main Gate with the

appropriate paperwork for badging.
2. Report lost badges immediately.

3. Upon termination of duties, each employee's badge will be collected and returned to the Main Gate by the
Contractor. Final clearance of a Contractor upon completion of a contract will depend in part upon the
accounting for all badges issued to employees during the performance of the contract. It should be recognized
that security badges are Government property and any alteration or misuse of these badges may be prosecuted
as a violation of Section 499, Title 18, and U.S. Code.

ll. NASA-OWNED PROPERTY

1. The term “NASA-Owned Property” refers to all controlled (tagged) and non-tagged equipment, library
Property, security badges, computer passwords and other Property furnished by the Government during the
course of the contract.

2. The Contractor shall ensure that all NASA-Owned property issued to its employees is returned and in
Satisfactory condition upon termination of an employee's duties. In cases where accountability for the property
is transferred from one employee to another, the NASA Equipment Management System (NEMS) Control office
of the Logistics Management Division shall be notified. At the completion of the Government contract, all
Property will be retuned, and the contract value will be adjusted for any property not accounted for.

3. When access to Federal computer Systems has been granted, the Contractor shall ensure that its employees
comply with the clause of the contract entitled "SECURITY REQUIREMENTS FOR UNCLASSIFIED

INFORMATION RESOURCES (NFS 1852.204-76)".
lil. EMERGENCIES

1. The Contractor shall ensure that its employees are informed that Emergency, Fire, Medical, Safety, and
Security assistance can be summoned by Dialing "911" on the Center's PABX telephone system. Emergencies
are defined as incidents involving serious personal injury or damage that causes a possible hazardous
condition, or any incidents that require immediate attention of the Plant Protection Department or Security. All
other medical treatment is the responsibility of the Contractor.

2. For incidents not classified as an emergency, contractor personnel shall be instructed to immediately notify
the Contracting Officer's Technical Representative (COTR)(rather than dialing "911") in the event of an accident
involving either personal injury or damage to property whether public or private, including damage to motor
vehicles. They shall cooperate fully with the Government Accident Investigator and the Center Accident
Investigation Board. This cooperation shall include interviews at the accident site and/or at a Board meeting.

Page 9


ATTACHMENT A

computer systems are variable and Contingent on program activity. The Contractor shall provide System
Administration support for Mac OS, Windows, Windows NT, SIPRNET and SCI computers and networks.
Minimum Performance Standard: Complete reviews, evaluations and documentation within 10 working
days of request or annual systems recertification date.

The Contractor shall provide Support for the continuous operation of NASA Classified Networks,
Terminals and INTELINK-S/SIPRNET at GRC. The contractor shail maintain and update all specific
documentation by Defense Information Security Agency, NASA Headquarters’ Code X, and other
agencies. Minimum Performance Standard: Data Scanned and entered within 24 hours of. receipt.

The Contractor shall provide Communications Security (COMSEC) ‘support to the Center as the alternate
COMSEC Custodian. The contractor shall administer the NASA classified Safeguards and Security
Network (SSN) in accordance with the available NASA guidelines; conduct Centerwide COMSEC
inspections and inventories consistent with National COMSEC policy and provide reports to the GRC
COMSEC manager, maintain currency and proficiency on National COMSEC policies and secure
telecommunications equipment; and coordinate with the NASA COMSEC Office of Record on COMSEC.
matters in support of the COMSEC function, Minimum Performance Standard: Changes in keying
material, procedures, configuration, or processes will be documented and submitted to the facility
manager and the COMSEC Manager for approval within 5 working days,

The Contractor shail develop and provide Operation Security (OPSEC) plans consistent with sensitive
and classified programs and Center operations that address critical information, threat, vulnerabilities,
tisk, and countermeasures. Minimum Performance Standard: Fully implement the approved plan or

schedule.

3.4.14 Counterintelligence (Cl)

The Contractor shall provide Cl Support consisting of detecting, deterring, and neutralizing the potential
threat posed by Foreign Intelligence Services (FIS), other foreign entities, and acts of terrorism.
Contractor personne! providing CI expertise shall possess a Top Secret U.S. Government security
clearance prior to assumption of duties, The services shall be provided during core working hours, but
may be adjusted by the Ci Program Manager to support mission fequirements. Counterintelligence
activities and associated tasks include:

- Cl Analysis and Counterterrorism — The Contractor shall obtain Foreign intelligence and Terrorism
threat information from publicly available open sources and classified sources posing a threat to GRC
People, property, and information (access to a government classified intelligence information retrieval
system will be provided upon assumption of duties); analyze FIS and terrorism threat information
obtained from publicly available open sources and classified sources and provided written
counterintelligence assessments and analyses; provide written recommendations on security
countermeasures based on the results of the analysis, which are designed to minimize vulnerabilities and
confront any threats to GRC people, property and information; schedule and arrange CI meetings,
Conferences, and other related forums on a quarterly basis or as required; prepare vu-graphs, handouts,
and other materials for presentation at meetings, conferences, and other forums; provide a final form
teport of topics discussed and action items assigned; and disseminate under Government direction CI
and CT threat information to GRC personnel, selected NASA Officials, and outside Security, Intelligence
and Law Enforcement Agencies. Minimum Performance Standard: Assessments are comprehensive
and focus on information pertinent to the customers to whom it is disseminated. The recommendations

are comprehensive and appropriate for implementation.

~ Cl Investigations — The Contractor shall analyze Cl investigations; present briefings to selected
audiences; establish and maintain investigation documentation systems in accordance with NASA
guidelines (guidelines will be provided upon assumption of duties); review GRC Security Incident’
Investigation Reports, unsolicited foreign e-mail, and other reported information for Potential Cl indicators;
identify other areas that have potential Cl implications and conduct follow-up inquiries with approval of the

12


CONTRACT - SECURITY

NASA Glenn Research Center

Services & Construction Branch [MS 500-312]
21000 Brookpark Road

Cleveland, Ohio 44135

Blanket Purchase 1.DPAS 2. PPC 3. INIT.OFC. 4. PAGE
- GF
NASA Agreement Do-c2 NIA 1 0f 42
5. CONTRACT NO. 6. EFFECTIVE DATE 7, PROCUREMENT REQUEST NO. 8. VENDOR CODE
NAS3-03063 01/Jan/03 3-SECURITY N/A
9. ISSUED BY Copt 0616 40. CONTRACTOR NAME AND ADDRESS:

Knight Protective Services, Inc.
8507 Edgeworth Drive
Capital Heights, MD 20743

NAME AND TELEPHONE NO. OF CONTRACT ADMINISTRATOR:
(301).808.4669 / Leonard F. Raab

| 11. ADMINISTERED BY cop NIA 12. PAYMENT WILL BE MADE BY CODE N/A
NASA Glenn Research Center
SEE BLOCK NINE (09) ABOVE Financial Management Division [Mail Stop 500-303]
21000 Brookpark Road
Cleveland, Ohio 44135
13. SUBMIT INVOICES TO cop N/A 14. ACCOUNTING AND APPROPRIATIONS DATA
(4 Copies unless otherwise specified) 4200001975 / Line Item One (01)
Obligate: $10,000.
Paying Office - see Item 12 (GF)(19)
145A. CONTRACT TYPE Fixed Price, Firm ]158. INCREMENTAL FUNDING [_]
16. TABLE OF CONTENTS
SECTION DESCRIPTION PAGE SECTION DESCRIPTION PAGE
Contract Cover Page 01 Attachment C — Government Furnished Property 10
Clauses 13
Attachment A — 16
Statement Of Work
Attachment B - List of Deliverables 03

17. ITEMS AWARDED UNDER THIS CONTRACT

Contractor's proposal dated June 12, 2002 as revised
made a part hereof.

SECURITY SERVICES AT THE NASA GLENN
RESEARCH CENTER

August 12, 2002, is incorporated by reference and

18A. DISCOUNT TERMS
NET 30 DAYS

18B. |
TOTAL AMOUNT OF CONTRACT | $ 3,331,344.

19. NAME AND TITLE (TYPE OR PRINT)
Macon Sims / President

20. NAME OF CONTRACTING OFFICER
Lupson, Erick N. / Contracting Officer

21. SIGNATURE (OF PERSON AUTHORIZED TO SIGN) 22. SIG!
Ate Kun oe [2-20-02] é XA 02fo2_
CONTRACTOR. DATE UNHTED SYATES OF AMERICA DATE



CONTRACT - SECURITY

|, FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1)

CLAUSE
NUMBER

52.202-1
52.202-1
52.203-3
52.203-5
52.203-6

52.203-7
52.203-8

52.203-10
52.203-12

52.204-2
52.204-4

52.209-6

52.216-18
52.216-19

52.216-22

52.217-8
52.217-9

52.219-8
52.222-1
52.222-41
52.223-5

52.227-1
52.228-5

52.229-3
52.232-1
§2.232-8
52.232-11
52.232-24
52.233-3
52.237-2

52.242-13
52.242-14
52.243-1

DATE

DEC 2001
DEC 2001
APR 1984
APR 1984
JUL 1995

JUL 1995
JAN 1997

JAN 1997
JUN 1997

AUG 1996
AUG 2000

JUL 1995

OCT 1995
OCT 1995

OCT 1995

NOV 1999
MAR 2000

OCT 2000
FEB 1997
MAY 1989
APR 1998

JUL 1995
JAN 1997

JAN 1991

APR 1984
FEB 2002
APR 1984
JAN 1986
AUG 1996
APR 1984

JUL 1995
APR 1984
AUG 1987

TITLE

DEFINITIONS

DEFINITIONS (ALTERNATE 1) (MAR 2001)
GRATUITIES

COVENANT AGAINST CONTINGENT FEES
RESTRICTIONS ON SUBCONTRACTOR SALES TO
THE GOVERNMENT

ANTI-KICKBACK PROCEDURES

CANCELLATION, RESCISSION AND RECOVERY OF
FUNDS FOR ILLEGAL OR IMPROPER ACTIVITY
PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR
IMPROPER ACTIVITY

LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN
FEDERAL TRANSACTIONS

* SECURITY REQUIREMENTS

PRINTED OR COPIED DOUBLE-SIDED ON RECYCLED
PAPER

PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS
DEBARRED, SUSPENDED, OR PROPOSED FOR
DEBARMENT

ORDERING

Insert “Award Date* through "12 months" in paragraph (a).

ORDER LIMITATIONS

Insert °$500.00", "$1.0 Million", "$1.0 million", "30
calendar” and "30 calendar" in paragraphs {a), (b)(1),
(b)(2), (b)(3) and (d), respectively.

INDEFINITE QUANTITY

Insert “After the End Date of the Last Delivery Order
Written" in paragraph (d).

OPTION TO EXTEND SERVICES "30 calendar days”

OPTION TO EXTEND THE TERM OF THE CONTRACT
Insert “30 calendar days" and "60 calendar days",
respectively, in paragraph (a). Insert "Five(5) years,
Six(6) months" in paragraph (c).

UTILIZATION OF SMALL BUSINESS CONCERNS

NOTICE TO THE GOVERNMENT OF LABOR DISPUTES

SERVICE CONTRACT ACT OF 1965, AS AMENDED

POLLUTION PREVENTION AND RIGHT- TO-KNOW
INFORMATION

AUTHORIZATION AND CONSENT

INSURANCE--WORK ON A GOVERNMENT
INSTALLATION

FEDERAL, STATE, AND LOCAL TAXES

PAYMENTS

DISCOUNTS FOR PROMPT PAYMENT

EXTRAS

PROHIBITION OF ASSIGNMENT OF CLAIMS
PROTEST AFTER AWARD

PROTECTION OF GOVERNMENT BUILDINGS,
EQUIPMENT, AND VEGETATION

BANKRUPTCY

SUSPENSION OF WORK

CHANGES--FIXED PRICE (ALTERNATE 1) (APR 1984)

Page 12


CONTRACT - SECURITY

Gate Sergeant PABX 3-2204 at Glenn and 3-3221 at Plum Brook. After-hour clearances as approved by the
COTR Inspector are certification to the guards as authority for admittance of a contractor during off hours,
including Saturdays, Sundays, and Holidays.

X. CONTRACTOR IDENTIFICATION

To avoid situations whereby the actions of onsite contractor employees can be construed as that of Government
Officials, the onsite contractor shall take the following actions:
(1) Insure that employees Properly display their badge at all times.

(2) Institute a policy whereby employees who, in their normal course of duties, answer telephone inquiries,
Participate in meetings with Government and other contractor Personnel or deal with the general public
appropriately identify themselves so their actions cannot be construed as that of Government officials.

(3) Institute a policy whereby business correspondence, inciuding emails and memoranda, includes the name of
the company in the signature line. Use company letterhead for internal company matters and letters/memos
signed by company personnel.

(4) For onsite office space primarily occupied by company personnel, clearly indicate on the exterior of the Office
space the company name.

(End of text)

9. USE OF THE MEDICAL/HEALTH SERVICES FACILITIES

The Contractor can be seen in the Occupational Medicine Services Office for EMERGENCY MEDICAL
PROBLEMS and ON THE JOB INJURIES. Appropriate medical treatment and follow-up deemed necessary by
the OMS physician or practitioner will be provided. Referrals to tertiary care centers and/or private physicians
will be made in cases requiring long-term follow-up, or when specific services required are unavailable at
Occupational Medicine Services.

Examples of emergency medical problems and on the job injuries include: Lacerations; Eye injuries; Acute
chemical exposures from spill or splash; falls or accidents that occur on Glenn property which incur injury.

In all instances of severe injury, or sudden life threatening illness (e.g. heart attack), the
EMERGENCY MEDICAL TECHNICIAN SQUAD shall be summoned, without hesitation, by dialing 911.

For treatment of chronic, non-acute episodic medical care (colds, flu, allergies, etc.) the services of the contract
employee's private physician should be utilized,

[End of Text]

10. CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were
given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a
clause may be accessed electronically at this/these address(es):

http://www.arnet.gov/tar/

hitp:/Awww.hq.nasa. gov/office/procurement/reas/nfstoc.htm

Page 11


ATTACHMENT B

Intelligence Threat Operations Center Functional Management Tracking Report ~
Monthly requirement / provide tracking of functional areas which shall include: a)
Pending/Ongoing/suspense Activities. b) Metrics and Trends. c) ITOC

Calendar Events. d) Documentation of ITOC Processes and Procedures. e)
User Guides and handouts.

Classified Systems Certification and Accreditation Letters — Monthly requirement
/ reference NASA Automated Information Security Program 2410.9 and OMB A-
130

Security Force Orders - On an as needed basis / instructions used for specific
security applications

ITOC Facility Security Documentation — Monthly requirement / maintain all
documentation supporting the certification and accreditation of the ITOC facility
and systems processing classified information. This includes both collateral and

SCI systems and facilities.

Posters, Pamphlets, Handouts, Flyers and Awareness Classes - On an as
needed basis / develop posters, pamphlets, handouts, flyers supporting the
centers security awareness Program as well as developing awareness
Presentations and workshops.

Counterintelligence and ITOC.Web Pages ~ Daily-update daily threat information
and other related information. Monthly requirement / maintain, upgrade and
administer the web homepages as required to reflect the operations of both the

counterintelligence and ITOC office. The homepage shall require multiple pages
to provide specific information to GOVERNMENT ONLY users.

for the NASA Headquarters Safeguards Office. Annual-report of activities summarizing
significant activities including metrics for the Annual Operating Agreement.

APRIL 10, 2002


/ ATTACHMENT B

Visitor Control Activity Report — Monthly requirement / to record number of
visitors visiting the center

Intelligence Threat Operations Center Statistical Reports - Monthly requirement / -
Provide updated statistical data on activities in the ITOC that shall include:
transfer and destruction of classified material: classified material review program

- activities that include combination changes, material reviewed and custodian
training; support activities to the IVC program, support activities under the
Industrial Security Program; Inspections/Surveys/Reviews; Statistics for
clearance holder visitors and travelers, Statistically reporting shail change ona
periodic basis.

Perimeter Fence Report - Monthly requirement / submit a report on the number
of work orders on any damaged areas needing repairs.

Badge Report. — Weekly requirement / to record number of badges issued.

Security and Dispatch Activity Logs — Daily requirement / to record security
y for all shifts.

activity performed on the previous da’

Threat Reports And Assessments — Daily requirement / Provide reports as
identified in the SOW. Reports based on customer requests as well as results of
analysis of threat material.

Visitor Control Records — Daily requirement / to record number of visitors visiting
the center. ,

Security Incident/Investigation Reports — On an as needed basis / to record all

security incidents

Survey and Risk Assessment Reports — Quarterly requirement / reference NASA
im 2410.9 and OMB A-130

Automated Information Security Progra

Safe Records Report — Monthly requirement / to record number and location of
safe’s at the center

Lock and Key Report — Monthly requirement / to record number and location of
locks and keys at the center .

Industrial Security and International Visitor Control Reports - On an as needed
basis / statistical data on DD-254's.

Classified Document Destruction Reports — Monthly requirement / provide
Statistics in the CDC process for accounting classified destruction of documents

in Linear Feet.

APRIL 10, 2002


CONTRACT - SECURITY

6. SECURITY CLASSIFICATION REQUIREMENTS (NASA 1852.204-75) (SEP 1989)

Performance under this contract will involve access to and/or generation of classified information, work ina
security area, or both, up to the level of TOP SECRET. See Federal Acquisition Regulation clause 52.204-2 in
this contract and DD Form 254, Contract Security Classification Specification. ‘

[End of Text]

7. OMBUDSMAN (NFS 1852.215-84) (JUN 2000) (ALTERNATE |)(JUN 2000)

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential
offerors, and contractors during the preaward and Post-award phases of this acquisition. When requested, the
ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman
is not to diminish the authority of the contracting officer, the Source Evaluation Board, or the selection official.
Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the
adjudication of formal contract disputes. Therefore, before consulting with an ombudsman, interested parties
must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for

resolution.

(b) If resolution cannot be made by the contracting officer, interested parties may contact the installation
ombudsman, Dr. Sunil Dutta, NASA Glenn Research Center 21000 Brookpark Road, Mail Stop 3-9 Cleveland,
OH 44135-3191: Telephone: (216) 433-8844 FAX: (216) 433-2946 e-mail: Sunil.Dutta @igrc.nasa.gov

Concems, issues, disagreements, and recommendations which cannot be resolved at the installation may be
referred to the NASA ombudsman, the Director of the Contract Management Division, at 202-358-0422,
facsimile 202-358-3083, e-mail sthomps1 @hq.nasa.gov. Please do not contact the ombudsman to request
copies of the solicitation, verify offer due date, or clarity technical requirements. Such inquiries shall be directed
to the contracting officer or as specified elsewhere in this document.

(c) If this is a task or delivery order contract, the ombudsman shail review complaints from contractors and
ensure they are afforded a fair opportunity to be considered, consistent with the procedures of the contract.

[End of Text]

8. CONTRACTORS' DUTIES AND RESPONSIBILITIES ON-SITE (GRC 52.209-90) (SEP 2002)

|. BADGES

All Contractor personnel having a need to enter areas of the Glenn Research Center or Plum Brook Station shail
have an identification badge or pass. This badge or pass shall be obtained at the entrance of the Glenn
Research Center or Pium Brook Station. In addition to the requirements contained herein, the Contractor shall
comply with Glenn Procedures and Guidelines GLPG 3730.1, Managing Conduct and Other Employee Issues,
incorporated herein by reference and made a part hereof.

Resident Contractors (employees with picture badges)

1. The on-site company supervisor shall notify the Main Gate Badge Clerk at PABX 3-2206 when a new
employee is reporting to work. The Badge Clerk shall give the company supervisor specific instructions as to
how the new employee shall be badged, photographed, fingerprinted, etc.

2. When an employee terminates and/or resigns employment, the company shall issue to the employee NASA
Form C-10087, Non-NASA Separation Clearance Record. The company shall be responsible for making an
inquiry of alll offices listed on the form to see if the employee has any outstanding Government items. The
employee shall then take this form to all offices that list he/she has outstanding items. The employee's last stop
is for the retum of their Government issued I.D. badge.

Page 8


ATTACHMENT A

3 officers M-F 1500 - 0700

3 officers S,S,H 24 hours

Dispatcher 1 officer 24/7 24 hours
Building 3 1 officer M-F 0700 - 1530
Airport Shuttle as required M-F 1700 - 0600

. “S,S\H 24 hours.

3.4.3 Authority to make Arrests

Authority of Security Force Contractor Personnel to detain and make arrests shall be that of private
citizens as defined by the laws of the State of Ohio. Each member of the Security Force shall be under a

Members of the Security Force shall be familiar with and comply with the limits of jurisdiction, as defined
in the SOP. .

3.4.4 Emergency Call-Up and Response Time.

The Contractor shall contact the COTR in the case of emergency conditions requiring immediate ®
attention. The COTR may direct the Contractor's onsite Supervisor to temporarily divert personne! from

normally assigned duties when released from the emergency situation. Except for the emergency
conditions described above and in the SOP, the Contractor shall not divert personne! from their
Prescribed schedules without prior approval of the COTR. Minimum Performance Standard: No variance

The Contractor shall arrive at the correct alarm site within 3 minutes. Response time begins when the
alarm sounds. In accordance with SOP, take no more than 1 minute to pass alarm information and

request assistance (police, fire, ami
with corresponding SOPs. Minimum Performance Standard: No variance

The Contractor employees shall know where the fire alarms are located and how to activate them. If
required, the Contractor shall also assist in fire evacuation before Fire Department personne! arrive at the

scene. Pefsonnel shall be proficient in the use of fire extinguishers.

3.4.5 Locksmith and Key Control

The Contractors shall provide “locksmith” services as described below. Any individual performing these
duties shall be certified or licensed.

~ Set combination locks and padlocks,

~ Receive, secure, issue, and account for all keys and safe/vault combinations issued.

~ Change and log all safe/vault combinations,

~ Service all GSA security containers. .

~ Drill or otherwise open Security containers and locks whose combinations have been lost or keys
missing. :
~ Maintain the master key system,


ATTACHMENT A

Standard: Vehicles placed in service shall be less than 2 model years old with less than 12,000 miles,
All vehicles shalf be appropriately registered, licensed, and insured for Operation in the State of Ohio,

§.0 Associated Administrative Duties.
an mssociated Administrative Duties.

Emergency Preparedness Annex and Recovery Plan. The Contractor shall make any implementation
changes to any corresponding SOP, .

The Contractor shall Provide post orders and instructions for each post that detail performance
requirements and any special instructions for each Post.

The Contractor shall Tecord, maintain, and distribute fogs and log information to the Safety Office and
SMO as necessary. Develop operational SOP in accordance with Ohio certification requirements,

The Contractor shall Conduct centralized Center Document Contra! {CDC) activities that include receiving,
logging, storing, distributing (internal and external), accounting for, and destroying all classified Material

Sent to or from GRC,

The Contractor shall provide Security Administrative Support and Positive Access Controls to the ITOC in
accordance with the ITOC SOP,

The Contractor shalt collect and maintain statistical data on all the activities identified herein. The reports
shall include: daily open source threat summary; daily classified threat Summary; weekly threat
Summaries and advisories for Specific programs; and special circumstance threat analysis. reports and

Special reports of reviews or analysis of threats to technology transfer.

Contractor shall remain Current on changes in requirements to the Certification and Accreditation process,
and insure changes in documentation within 72 hours. .

The Contractor shall Catalog and file all briefing materials in electronic and hard copy format. Maintain an
accurate file of al! Correspondence, activities, briefings, plans, and other such items, which are subject to

audit.

7.0 Indefinite Quantity

Additional Security support May be required to Support Government requirements. This support may be
both onsite or offsite and may include project, facility, computer, Operations, communications security and
force Protection:(alpha, bravo, charlie, and delta), as well as training. Support tasks shall be defined and
initiated by written "task orders" issued pursuant to Indefinite Quantity Clause of the contract.

8.0 Federal Arrest Authority (Optional Work)

If required by the Government, Personnel designated by the Contractor for Federal Arrest Authority shalt
successfully complete a NASA Basic Federal Law Enforcement Training course Provided by the
Government prior to assuming duties, Additionally, designated Personnel shall Successfully complete a

“refresher” NASA Law Enforcement Training course not later than every 2 years.

During the first 365 days of the performance Period no less than 50 percent of the supervisors must
complete the 3-week Federal Arrest Authority training or other training approved by GRC’s SMO

15


CONTRACT - SECURITY

OPTION TWO PERIOD - YEAR THREE

The contractor shall provide all resources (except as may be expressly stated in this contract as
furnished by the Government) necessary to furnish the items below in accordance with the Statement of Work.

A. FIRM FIXED PRICE for all work specified in the contract except for work specifically identified as being
included in the Indefinite Quantity portion of the contract.

1 month $284,140.
12 months $3,409,680.

B. FIRM FIXED PRICE FOR THE FOLLOWING FORCE PROTECTION LEVELS for a Two Week period:
Force Protection ALPHA: -0-
Force Protection BRAVO: $4,568.26
Force Protection CHARLIE: 7,625.72

Force Protection DELTA: 7,625.72

C. INDEFINITE QUANTITY WORK as defined in the Statement of Work, item 7.0.

Post Hour Rate $See Figures 4, 4a, & 8 of Cost Proposal

(A post hour is defined as one guard assigned to one post for one hour)
OPTION

D. FIRM FIXED PRICE for Federal Arrest Authority as defined in the Statement of Work, item 8.0(Option Work)
12 months $32,224.89

Page 4


ATTACHMENT A

1.0 Introduction

1.1 Purpose

This document describes the Security Services to be provided at the NASA Glenn Research Center
(GRC), Cleveland, Ohio.

1.2 Scope

The Contractor shall furnish all labor, supervision, materials, equipment (except for the items listed in the
Government-Furnished Property Clause), transportation, and management necessary to provide
performance-based Security Services in accordance with the requirements specified herein. The
Contractor shall provide Security Services to GRC ona twenty-four hour day, seven day a week basis.
All services required by this Statement of Work (SOW) shall be performed in compliance with applicable
Federal, State, and Local Laws, and in accordance with NASA security policy and procedural guidelines.

(see the following web sites: www. firstgov.gov : www.nara.gov : Www. nodis.gov + Www.access.qpo.gov)

1.3 GRC Mission Statement

The Mission of GRC's Glenn Security Management Office (SMO) is to Provide a Safe and secure
environment for individuals who work or visit GRC, and to ensure that physical assets and information are
protected from theft, sabotage, malicious damage, espionage, and other threats or acts of violence. This
Mission shall be accomplished by applying sound security Principles at an affordable cost with
appropriate quality standards.

2.0 General Information
2.1 General Requirements

The following general requirements shall act as the basis for effective contract performance of the
required work effort. The Contractor shall: .

- Ensure programs, policies and procedures are developed and effectively implemented to achieve the
Mission of GRC’s SMO.

- Effectively manage available resource to defend GRC personnel, property, and information against
assault, sabotage, vandalism, theft, trespass, and compromise of sensitive and classified information.

- Focus on deterrence, detection, assessment, response, delay, and containment to mitigate acts of
wrongdoing. .

~ Respond and report suspected incidents of inappropriate activity or criminal wrongdoing.
- Identify suspicious or hazardous situations and take necessary action to safely resolve these situations.
- Respond to increased security requirements in situations that represent a threat to life or property.

- Provide document administration for all SMO policies, procedures, instructions, handbooks, pamphlets,
and related documents in accordance with GRC's Business Management System (BMS) Document and
Data Control, GRC-P3.7.2, and other sections as applicable. :


ATTACHMENT A

The Contractor shall Certify in writing to the COTR that the employees have not been convicted of a
“misdemeanor crime of domestic violence” as described in 18 U.S.C. 922, Section 658, entitled Gun Ban
for Individuals Convicted of a Misdemeanor Crime of Domestic Violence. Minimum Performance

Standard: No variance

3.2 Workplace and Equipment

The Contractor's workspace shall be inspected Periodically for OSHA and GRC safety compliance.
Abatement of violations shail be the responsibility of the Contractor or the Government as determined by
the COTR. These spaces shall be maintained clean, neat, and orderly at all times. Minimum
Performance Standard: Violations addressed within 3 days.

The Contractor shall submit tothe COTR a full report of damage or loss of Government property and
equipment by Contractor employees or others. All damage reports shall be submitted to the COTR within
24 hours of the occurrence: Minimum Performance Standard: No variance.

3.3 Master Training Plan

3.3.1 Center Training

The Contractor shall develop a Master Training Plan that shall facilitate the implementation of a Security
Education, Awareness, and Training Program for Government and Contractor personnel working at GRC.
The program shall be designed to educate the Center Population on security issues and to Provide
security awareness. The Plan shall address as a minimum the following:

-- Clearance holders
~- Classified Computer users

-- Computer Administrator(s)

-- Contracting Officers and Project Managers (for classified contracts)

-- Supervisors with security responsibilities

-- Special Accesses

~- Facility Security Representatives oO ‘
~- Security Area Representatives

++ Safe Custodians

-- Classified Document Handling

-- Sponsors of foreign nationals, and foreign travelers

-- Classified computer system users

--Threat to technology

-- Secure communications

~- Intelligence and terrorism threats to NASA administratively controlled, export controlled, proprietary,

or classified information and technology


CONTRACT - SECURITY

OPTION ONE PERIOD - YEAR TWO

The contractor shall provide all resources (except as may be expressly stated in this contract as furnished by
the Government) necessary to furnish the items below in accordance with the Statement of Work

A. FIRM FIXED PRICE for all work specified in the contract except for work specifically identified as being
included in the Indefinite Quantity portion of the contract.

1 month $281,304

12 months $3,375,648

B. FIRM FIXED PRICE FOR THE FOLLOWING FORCE PROTECTION LEVELS for a Two Week period:
Force Protection ALPHA: 0-

Force Protection BRAVO: $4,568.26
Force Protection CHARLIE: $7,625.72

Force Protection DELTA: 17 625.72

C. INDEFINITE QUANTITY WORK as defined in the Statement of Work, item 7.0.

Post Hour Rate $See Figures 4,4a, & 8 of Cost Proposal

(A post hour is defined as one guard assigned to one post for one hour)

OPTION

D. FIRM FIXED PRICE for Federal Arrest Authority as defined in the Statement of Work, item 8.0(Option Work)
12 months $32,343.74

Page 3


ATTACHMENT A

Cl Program Manager; provide final form written reports of information in accordance with NASA Cl reports
format.

~ Cl Reporting -- The Contractor shall provide written weekly and monthly summaries of Ci activity.

~ Cl Policy and Procedural Guidelines ~ The Contractor shall develop SOP for implementing policy and
Procedural guidelines for the CI program,

> Cl Threat Assessments ~ The Contractor shall conduct annual Vulnerability and Risk Assessment (VA)
of threats to GRC and those fesearch programs Possessing critical program information; provide a Threat
Vulnerability and Risk Assessment Plan within 90 days of the award of the contract; complete an

Complete 50 Percent of the assessment of Directorates and technologies within 1 year.

4.0 Standard Operating Procedures

The. Contractor shall update, implement, and maintain written SOPs within 120 calendar days after
contract award. The-SOP shall be available for Government review, The SOP's shall include the

following topics:

a. Hostage Incidents
b. Bomb Threats

c. Search and Seizure

d. Intruders

e. Use of Force

f. Evidence Procedures

g. Security Force Authority

h. Response to Medical Emergencies

|. Response to Robberies

i. Crime Scene Protection

k. Aircraft Security

L. Response to Alarms

m. Traffic Control

n. Disorderly Personnel

0. Compromise of Classified Information

p. Radio/Communications Procedures

q. Crowd Control

'. Security Control Center Procedures .
s. Safe Checks/Security Procedures (Protection of Sensitive and Classified Information)
t VIP's

u. Conferences

v. Identification Badges and Passes

Ww. Process Service and Warrants

x. Guard Orders .

y. Incident Reporting

z. Response to Designated Security Areas

aa. ITOC Operations

bb. Cl implementation and Guidelines

cc. Dispatch Center Procedures

“13


CONTRACT - SECURITY

1. BLANKET PURCHASE AGREEMENT.
Pursuant to the GSA Federal Supply contract number GS-07F-0266K , the contractor hereby agrees to the

following terms and conditions exclusively with the NASA Glenn Research Center. For the purposes of this
document, use of the terms Contract and Blanket Purchase Agreement in the following text is considered to be

synonymous,
[End Of Text]

2. SUPPLIES AND/OR SERVICES TO BE FURNISHED (NASA 18-52.210-72)(DEC 1988)
The contractor shall provide all resources (except as may be expressly stated in this contract as

furnished by the Government) necessary to furnish the items below in accordance with the
Statement of Work.

BASE PERIOD - YEAR ONE

A. FIRM FIXED PRICE PHASE-IN $10,000.

B. FIRM FIXED PRICE for all work specified in the contract except for work specifically identified as being
included in the Indefinite Quantity portion of the contract.

1 month $277,612.
12 months $3,331,344,

C. FIRM FIXED PRICE FOR THE FOLLOWING FORCE PROTECTION LEVELS for a Two Week period:

Force Protection ALPHA: $-0-

Force Protection BRAVO: $4,476.24
Force Protection CHARLIE: $7,430.25
Force Protection DELTA: $7,430.25

D. INDEFINITE QUANTITY WORK as defined in the Statement of Work, item 7.0.

Post Hour Rate $See Figures 4,4a, & 8 of Cost Proposal

(A post hour is defined as one guard assigned to one post for one hour)

OPTION
E. FIRM FIXED PRICE for Federal Arrest Authority as defined in the Statement of Work, item 8.0(Option Work)

12months $53,880.58

Page 2


ATTACHMENT A

9.0 List of Deliverables
=u List of Deliverables

Contract Management Plan
Safety and Health Plan

Security Inspection Plan

Master Training Plan

Quality Assurance Plan

Threat Vulnerability and Risk Assessment Pian

Security First Aid Augmentation Plan

Standard Operating Procedures

Classified Material Holdings Report (100% of inventory)
Report of Classified Safe Custodians

Security Force Statistical Report

Foreign Visitor, Inspection and Statistics Report.

Traffic Citation Report

Visitor Control Activity Report

Intelligence Threat Operations Center Statistical Reports
Perimeter Fence Report

Badge Report

Security and Dispatch Activity Logs

Threat Reports and Assessments

Visitor Control Records °

Security Incidenv/investigation Reports

Survey and Risk Assessment Reports

Safe Records Report

Lock and Key Report

Industrial Security and International Visitor Contro! Reports
Classified Document Destruction Reports

intelligence Threat Operations Center Functional Management Tracking Report
Classified Systems Certification and Accreditation Letters
Security Force Orders

'TOC Facility Security Documentation

Posters, Pamphlets, Handouts, Flyers and Awareness Classes
Counterintelligence and ITOC Web Pages
Counterintelligence Summary Reports

See ATTACHMENT B for List of Deliverables with Definitions and Frequency

16


52.244-5
52.245-2

52.245-4
52.246-4
52.246-16
52.247-34
52.249-1
§2.249-2

52.249-8

DEC 1996
DEC 1989

APR 1984
AUG 1996
APR 1984
NOV 1991
APR 1984
SEP 1996

APR 1984

CONTRACT - SECURITY

COMPETITION IN SUBCONTRACTING
GOVERNMENT PROPERTY (FIXED-PRICE
CONTRACTS)

GOVERNMENT-FURNISHED PROPERTY (SHORT
FORM)

INSPECTION OF SERVICES--FIXED-PRICE
RESPONSIBILITY FOR SUPPLIES

F.O.B. DESTINATION

TERMINATION FOR CONVENIENCE OF THE
GOVERNMENT (FIXED-PRICE) (SHORT FORM)
TERMINATION FOR CONVENIENCE OF THE
GOVERNMENT (FIXED-PRICE)

DEFAULT (FIXED-PRICE SUPPLY AND SERVICE)

Il, NASA FAR SUPPLEMENT (48 CFR CHAPTER 18) CLAUSES

CLAUSE
NUMBER

1852.203-70

1852.204-74
1852.204-76

1852.216-80

1852.219-74
1852.219-76
1852.223-70
1852.223-74
1852.223-75
1852,228-75
1852.242-70

1852.242-72
1852.245-71

1852.245-77

DATE
JUN 2001

OCT 2001
JUL 2001

OCT 1996

SEP 1990
JUL 1997
MAY 2001
MAR 1996
FEB 2002
OCT 1988

SEP 1993 -

AUG 1992
JUN 1998

JUL 1997

TITLE

DISPLAY OF INSPECTOR GENERAL HOTLINE
POSTERS

CENTRAL CONTRACTOR REGISTRATION
SECURITY REQUIREMENTS FOR UNCLASSIFIED
INFORMATION TECHNOLOGY RESOURCES

Insert “within 120 calendar days" in paragraph (c).
TASK ORDERING PROCEDURE

Insert 15 calendar days in paragraph (c).

Insert 5 calendar days in paragraph (e).

USE OF RURAL AREA SMALL BUSINESSES

NASA 8 PERCENT GOAL

SAFETY AND HEALTH

DRUG- AND ALCOHOL-FREE WORKFORCE

MJOR BREACH OF SAFETY AND SECURITY
MINIMUM INSURANCE COVERAGE

TECHNICAL DIRECTION Replace reference to Section C
with “Statement of Work" in paragraph (a).
OBSERVANCE OF LEGAL HOLIDAYS
INSTALLATION—ACCOUNTABLE GOVERNMENT
PROPERTY :

insert in paragraph (a)"To notify the Government when
Government Property is no longer usable”

LIST OF INSTALLATION—ACCOUNTABLE PROPERTY
AND SERVICES

Insert in (b)(1) “Attachment C”, (f) “None”

Page 13


ATTACHMENT A ,

- Ensure that all security sensor systems, CCTVs, Security radio transmissions, and designated
emergency phone lines are continuously monitored, and that appropriate security, police or emergency

personnel are promptly notified and dispatched.

- Provide continuous audits, inspections, reviews, and assessments in accordance with the GRC Security
Inspection Plan, and conduct evaluations to identify Security weaknesses and vulnerabilities and
recommend appropriate corrective action to the COTR.

- Achieve a best-in-class standard of performance for all functions performed under the SOW.

2.2 Licensing and Certifications

At a minimum, the following license and certifications are required in the performance of this work activity:

~ Contractor shall obtain a Class A license and comply with the provisions of the Ohio Revised Code
(ORC) Chapter 4749. .

- Security Officers shall be certified by the Ohio Peace Officer Training Commission (OPOTC).:

- Security Officers shall be certified by the Red Cross in First Aid Procedures according to the
Occupational Safety and Health Administration (OSHA) standards.

- Locksmith(s) shall be certified or licensed by the State of Ohio.

- Dispatcher(s) shall be certified by the Association of Public-Safety communications Officials
International, Inc. and ORC 4742.03.

~ Personnel authorized to carry a firearm shall comply with all NASA and state firearms suitability,
licensing, and permit requirements. .

: Personnel authorized to carry firearms shall possess a valid NASA Form 699A or 6998, Certificate of

Authority to Carry Firearms.
2.3 Cleveland Center Hours of Operation/Acres/Roads

The information below overviews the operation of GRC:

+ Core operational hours 8:00 a.m. till 4:30 p.m. M-F
~ Flex operational hours 6:00 a.m. till 8:00 p.m. M-F
- Main Gate hours Twenty-four (24) hours a day/365 days a year.
- Development Engineering Bldg. 500 6:00 a.m. tilt 10:00 p.m M-F
~ West Gate hours 5:30 a.m. till 8:00 p.m. M-F

-Total number of site acres is: 350
-Total number of road miles is: 8
-Total number of buildings is: 177

3.0 Specific Work Requirements

3.1 Supervisory Requirements

The Contractor shall ensure each employee is familiar with their post, duties, and responsibilities to
effectively perform their responsibilities. Supervisory personnel shail also be continuously available to
receive and implement orders or Special instructions from the COTR concerning matters, which affect the
Operation, protection, and Security of assigned areas. Minimum Performance Standard: Post orders and
wnitten instructions are available at all Posts and changes to requirements are transmitted at shift-change,