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SIERRA LOBO

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(TUE)NOV 29 2005 9:47/° 9:47/No. B66US4d53"

2

We appteiate your efforts end ask tat they continue, as GRC sil ses mumerous PAE!
changes. We esk your full cooperation to ensure that we minimize programmatic
star ons and continue to provide our customers with the best possible servisy- We feel

disrupts we cao rely om Sierra Lobo and its partners to assist ns in these go=is In the area
cet at despite losses to the labor base, keeping the rate at ox below projections isa
manageable goal. Tally, we enocurage the continuatian of open communications and esk
rat you proactively offer your ioput during these difficult tines.

t commend your efforts in ll eres of performance and extend the appreciation ofthe entre
staff of Glenn Research Centex for your contributions to our continued success.

Cordially,

DO Me

Avard Determination Official

APR 20 2807 11:14

2164336414 PAGE.@2

é


Cost Control was rated "Excellent". Most noteworthy has been the significant efforts in
establishing the welding services subcontract for ARES PATHFINDER II. Your manage-
ment to employee ratio continues to demonstrate a strong policy towards cost savings and
reflects your commitment to cost control. We trust you will continue to exercise every effort
to minimize overhead costs and assume that keeping the rate at or below projections is a
manageable goal.

In conclusion, we have rated your performance during this 2b Award Fee Period as
“Excellent.” This rating demonstrates your commitment to providing quality services.
In view of these facts, I have determined that your Company merits 96% of the available
award fee pool.

We appreciate your positive efforts and ask that they continue. We ask your full cooperation
to ensure that we minimize programmatic disruptions and continue to provide our customers
with the best possible service. We feel certain that we can rely on Sierra Lobo, Inc. and its’
partners to assist us in these goals. Lastly, we encourage the continuation of open communi-
cation and ask that you continue to offer your input during this period of potential growth.

Icommend your efforts in all areas of performance and extend the appreciation of the entire
staff of Glenn Research Center for your contributions to our continued success.

Sincerely,

Rickey J. Shyne, Ph.D., P-E.
TFOME Award Determination Official

bee:

CHEIL. Stervagi
CHE/R. W. Sepesi
F/R. J. Shyne
FT/J. E. Haas
FT/J. A. Swan.
FTE/R. B. Kelly
FTJ/W. M. Furfaro


bee:

CHD/L. Stervagi

CHE/R. W. Sepesi

D/O. D. Gonzalez-Sanabria
DR/J. E. Haas

DR/J. A. Swan

DRE/R. B. Kelly

DRIJ/W. M. Furfaro

DR/RBKelly:dir:Award fee Itr:5-1-06


Most noteworthy was the signiticant cfforts in establishing and maintaining the welding
services subcontracts for ARES Pathfinder and your management to employee ratio continues
to demonstrate a strong policy towards cost savings and reflects your commitment to cost
control, In the area of improvement, we strongly suggest as your full-time equivalent
numbers continues to reach proposed rates, we expect you to both hold to the proposed
General and Administrative (G&A) cap by January 1. 2008. and bring your labor overhead.
(LBOH) rates back to the proposed level. For the next award fee period. we further expect a
more thorough break down of LBOH and G&A cost drivers as part of your award fee
presentation. We trust you will continue to exercise every effort to minimize ovethcad casts
and assume that kecping the rate at or below projections is a manageable goal.

In conclusion, we have rated your performance during this 3a Award Fee Period as
“Excellent.” This rating demonstrates your commitment to providing quality services. In
view of these facts, I have determined that your Company merits 99 percent of the available
award fee pool.

We appreciate your positive efforts and ask that they continuc. We ask your full cooperation
to ensure that we minimize programmatic disruptions and continue to provide our customers
with the best possible service. We feel certain that we can rely on Sierra Lobo, Inc., and their
partners to assist us in these goals. Lastly, we encourage the continuation of open commu-
nication and ask that you proactively offer your input during this period of potential growth. I
commend your efforts in all areas of performance and extend the appreciation of the entire
staff of Glenn Rescarch Center for your contributions to our continued success.

Sincerely,

Rickey J. Shyne
Award Determination Official



John H. Glenn Research Center
Lewis Field

Bley

November 20, 2007
FT
Mr. Brian W. Rice
Sierra Lobo, Inc.
11401 Hoover Road
Milan, OH 44846
Dear Mr. Rice:
The Performance Evaluation Board for the Test Facilities Operations, Maintenance and
Engineering (TFOME) Contract met on October 31, 2007, to evaluate contract performance

during Award Fee Period 3a, which ran from April 1, 2007 through September 30, 2007.

The following are the three evaluation factors’ratings:

Most noteworthy was the significant achievements made with the welding subcontracts in
support of ARES Pathfinder; the leadership TFOME provided in designing a standardized
facility and test related division level electronic file storage format; and your outstanding
safety performance both in recordable occupational injuries and lost time, as well as your
efforts to lead the Center in developing the new Electrical Arc Flash Protection Program. In
the area of improvement. we would encourage establishing tighter controls to the contract tool
and equipment inventory.

Business Management cellent

Most noteworthy has been exceeding our expectations for the Award Fee Period 3a staffing
challenges. We are pasticularly pleased with your recent equal opportunity hiring which boast
no under-representation in any category. We also appreciated your willingness to estimate
and cost critical Fiscal Year funds; perform an carned/used analysis of the Banked Time-Off
Program and have contract engineering managers increase their presence in our test facilities.
We also credit your willingness to share corporate skills and your efficiency in deploying
staffing resources where needed. We would like to recommend several areas for improve-
ment: business representatives are encouraged to provide more clarity in the TERMS
database on NASA Form 533 Monthly Contractor Financial Management Report categories;
the Wind Tunnel Facility contract leads should take a more pro-active role in problem
resolution, overtime mitigation and task order labor estimating: and contract managers are
encouraged to be more receptive, less defensive in discussions involving sensitive contract
task or performance issues.



As GRC still faces numerous potential changes, we ask for your full cooperation to ensure
that we minimize programmatic disruptions and continue to provide our customers with
the best possible service. We are confident that Sierra Lobo and its partners will continue
to assist us in achieving these goals. In the area of contract costs, we trust every effort will
be exercised to minimize overhead costs.

It is assumed that despite losses to the labor base, keeping the rate at or below projections
is a manageable goal. Finally, we encourage the continuation of open communications and
ask that you proactively offer your input during these difficult times. I commend your
efforts in all areas of performance and extend the appreciation of the entire staff of GRC
for your contributions to our continued success,

Sincerely,

0 J. HR dubs

Award Determination Official


Reply to Attn of:

National Aeronautics and
Space Administration

John H. Glenn Research Center A
Lewis Field
Cleveland, OH 44135-3191

May 30, 2008
FT

Mr. Brian W. Rice

Sierra Lobo, Incorporated

Glenn Research Center at Lewis Field
21000 Brookpark Road, MS 6-2
Cleveland, OH 44135

Dear Mr. Rice:

The Award Evaluation Board for the Test Facilities Operations, Maintenance and Engineering
(TFOME) contract, met on May 12, 2008, to evaluate contract performance during Award Fee
Period 3b (October 1, 2007, - March 31, 2008). The three evaluation factors and results are as
follows:

Technical Performance - Excellent

Your performance in this area was most noteworthy for your ongoing successes with the
welding subcontractors in support of the Ares I-X project and your staff’s willingness to lead
the Facilities Division electronic data system knowledge-capture efforts, and the outstanding
level of technical performance TFOME continues to provide in numerous Center facilities.

We offer the following comments and recommendations for areas of improvement:

e Adherence to Glenn work and safety procedures could have prevented an incident
when a contract employee sustained a minor shock. Since safety is such a high
priority at Glenn, we recommend you thoroughly review the incident, document your
findings, provide appropriate staff safety training, and report all your remedial actions
to your COTR. Also please include a summary of your response in your next award
fee period self-evaluation.

e Contract technical leads in the Aero Power and Propulsion Technical Branch have not
taken sufficient leadership in the planning, operations, and maintenance of the wind
tunnels. We strongly encourage you to develop and execute a carefully designed and
monitored corrective action strategy that does not rely on Government direction and
meets Government requirements.


Cost Control was rated "Excellent". The reclassification of your technician staff end
adherence to the Area Wage Determination scale continues to provide on-going savings
for GRC; end your realignment of administrative and management staffing levels verifies
& strong policy towerds cost savings and reflects your commitment to cost control. We
trust you will continue to exercise every effort to minimize overhead costs and assume
that despite losses to the labor base, keeping the rate at or below projections is a

manageable goal.

fn conclusion, we have rated your performance during this 2a Award Fee Period as
“Excellent.” This rating demonstrates your commitment to providing quality services. In
view of these fete, [ have determined that your Company merits 95 percent of the
available award fee pool.

We appreciate your positive efforts and ask that they continue. We ask your full
cooperation to ensure that we minimize programmatic disruptions and continue to
provide our customers with the best possible service. We feel certain that we cea rely on
Sieern Lobo, Inc., and its’ partners to assist us in these goels. Lastly, we encourage the
continuation of open communication and ask that you proactively offer your input during
this period of potential growth. I commend your efforts in all areas of performance end
extend the apprecistion of the entire staff of GRC for your contributions to cur
continued success.

Sincerely,

\, & Sou.’ Ges rca
‘D. Gonzalez-Senabria

Award Detennination Official


Re pes 12 Aten 2

National Aercrautes and

Space Aamnistration

John H. Glenn Research Center
Lewis Field

Cleveland, OH 44135-3191

November 9. 2006

DR

Mr. Brian Rice
Sierra Lobo, Inc.
11401 Hoover Road
Milan, OH 44846

Dear Mr. Rice:

The Performance Evaluation Board for the Test Facilities Operations, Maintenance and
Engineering (TFOME) Contract met on October 26, 2006, to evaluate contract
pesformance during Award Fee Period 2s, which ran from April 1, 2006 through

September 30, 2006.

‘The three evaluation factors were Technical Performance, Business Management, and
Cost Control and the results are as follows: Technical Performance was rated
"Excellent". Most noteworthy has been: The seamless Phase B transition of 52
incumbent test engineers: your continued efforts to improve communications between
Contract and Government teams; and your continued commitment to safety, exemplified
by your recognition as Glenn Research Center's (GRCs) 2006 Safe Contractor of the
Year. We would however, like to see an emphasis on lowering the Days Away,
Restricted or Transferred (DART) rete to at or below the industry standard.

Business Management was rated “Very Good". Most noteworthy has been: Your effort
_ to successfully phase-in test engineering activity with no disruptions to business
processes or daily work activities. We appreciate your efforts in forming a successful

ip with our Financial Management Division, your willingness to share corporate
skills; and your efficiency in deploying staffing resources when needed.

In the area of Equal Opportunity, you were rated “Successful”. The TFOME managers
are highly encouraged to expand their professional job group recruitment network to
include more minority and female organizations. We also encourage you to work
proactively with GRC's Office of Equal Opportunity Programs to identify ways and
‘sources to increase your diversity hiring. We appreciate your efforts to comply with
GRC’s commitment to diversity and request you strive for noted accomplishments in this
area in the upcoming award fee period.


Repl, to Attn of:

National Aeronautics and
Soace Administration

John H. Glenn Research Center
Lewis Field
Cleveland, OH 44135-3191

May 3, 2006
DR

Mr. Brian W. Rice
Sierra Lobo, Inc.
11401 Hoover Road
Milan, OH 44846

Dear Mr. Rice:

The Performance Evaluation Board for the TFOME Contract, NNCOSCA9SC, met on
April 27, 2006 to evaluate contract performance during Award Fee Period 1b of
October 1, 2005 through March 31, 2006.

The three evaluation factors were Technical Performance, Business Management, and Cost
Control, and the results are as follows:

Technical Performance was rated “Excellent.” Most noteworthy hus been the response to
our concerns about maintaining a qualified technical staff; the significant progress being
made to capture and document core facility knowledge; the efforts to improve communi-
cation between Contract and Government teams, and sustaining an excellent safety
reputation.

Business Management was rated “Excellent.” Most noteworthy has been the effort to
maintain efficient business and administrative processes, development and administration
of key labor and financial reporting, and effective cross-utilization of technician staff.

Cost Control was rated “Excellent.” The reclassification of the technician staff and
realignment of administrative and management staffing levels continue to show a strong
commitment to cost control.

In the area of cultural diversity, the rating was “Highly Successful.” We appreciate efforts
to comply with Glenn Research Center’s (GRC) commitment to diversity and request the
continuation of striving for accomplishments in this area.

In conclusion, we have rated your performance during this Award Fee Period 1b as
“Excellent.” This demonstrates the commitment to providing quality services. In view of
these facts, I have increased the recommended award fee that your company merits to

95 percent of the available award fee pool.


Repi, to Attn of:

National Aeronautics and
Space Administration
John H. Glenn Research Center

Lewis Field
Cleveland, OH 44135-3191

May 11, 2007
FT

Mr. Brian Rice

Sierra Lobo, Inc.
11401 Hoover Road _
Milan, OH 44846

Dear Mr. Rice:

The Performance Evaluation Board for the Test Facilities Operations Maintenance and
Engineering (TFOME) Contract met on April 26, 2007 to evaluate contract performance
during Award Fee Period 2b, which ran from October 1, 2006 through March 31, 2007.

The three evaluation factors were Technical Performance, Business Management, and Cost
Control. The results are as follows:

Technical Performance was rated "Excellent". Most noteworthy has been the significant
achievements made in the reduction of occupational injuries and lost work time for this
award fee period, your staff's sustained commitment to outstanding technical performance,
your continued efforts to improve communications between Contract and Government
teams, and the continued refinements to the facility "core knowledge" repository. In the area
of improvement, our findings indicate pockets of noticeable tension exist between contract
engineers .and contract technicians in several facilities. We would like to recommend that
contract managers find opportunities in their hectic schedules to interact more closely with

their employees in the test facilities.

Business Management was rated "Excellent". Most noteworthy has been exceeding our
expectations for the Award Fee period 2b staffing challenges. We particularly appreciate
your efforts with regard to recent Equal Opportunity hirings, proactively establishing
quarterly meetings with our GRC EO Office, and expanding your professional job group
recruitment networks. We also appreciate the continuing partnership with our Financial
Management Division, your willingness to share corporate skills, and your efficiency in
deploying staffing resources when needed. Although this bears no impact on the award fee
score, it is our recommendation that TFOME managers partner with the Testing Division to
begin a workforce "succession plan" for the near future and out years of the Contract.


customers with the best possible service. Lastly, we encourage the continuation of open
communication and ask that you proactively offer your input during this period of potential
growth. I commend your efforts in all areas of performance, and extend the appreciation of
the entire staff of the GRC for your contributions and continued success.

Sincerely,

Vernon W. Wessel
Award Determination Official


Business Management - Excellent

Your performance in this area was most noteworthy since you exceeded our expectations for
the Award Fee Period 3b technical and engineering staffing challenges, implemented several
upgrades and improvements to help clarify terms in the TOME Enterprise Resource
Management Solutions (TERMS) 533 financial reporting categories, and maintained an
efficient and effective contract management/program support structure. We particularly
appreciate your continued willingness to deploy staffing resources where needed.

We offer the following comments and recommendations for areas of improvement:

e The Glenn Research Center’s (GRC’s) Office of Equal Opportunity Programs (OEOP)
findings indicate pockets of under utilization in certain job categories, and we urge
your contract managers to meet pro-actively with the GRC OEOP to obtain an in-
depth understanding of the metrics which comprise the criteria for under
representation/under utilization.

e Wealso expect future communication processes to improve between key contract
offices and the Government, particularly with regard to the undisclosed increase in the
applied Material Handling rate.

Cost Control - Very Good

Your performance in this area was most noteworthy for your continued high-quality welding
subcontractor efforts for the Ares I-X project, and your current management-to-employee
ratio continues to demonstrate a strong policy towards cost savings and reflects your
continued commitment to cost control.

We offer the following comment and recommendation for areas of improvement:

© Now that your full-time equivalent numbers have nearly reached originally proposed
levels, we expect further reductions to the General and Administrative cap, labor
business overhead, and we expect you to honor your commitment to reduce the
Material Handling rate.

We trust that you will continue to exercise every effort to minimize overhead costs and that
you will assume keeping the rates at or below projections as a manageable goal.

In conclusion, we have rated your performance during the 3b Award Fee Period as,
“Excellent.” This rating demonstrates your commitment to providing quality services. In
view of these facts, I have determined that Sierra Lobo, Incorporated merits 95 percent of the
available award fee pool. We appreciate your positive efforts as they continue to provide our


* 84/18/2887 18:47 2164336414 SIERRA LOBO PAGE 81/82

; fio (TUE)NOV 29 2005 $:47/' 9:47 /No. 6660545531 Pt

National Aeronautles and
Space Administration

John H. Glenn Research Center
Lewis Field
Cleveland, OH 44135-3191

November 21, 2005

DO

Fleply to Ann ol:

Mx. Jeffrey M. Sultzbaugh
Sierra Lobo, Inc.

11401 Hoover Road
Milan, OH 44846

Dear Mr. Sultzbaugh:

The Performance Evalustion Board for the TFOME Contract, NNCOSCA9SC, met on
October 28, 2005, to evaluate contract performance during Award Fee Period 1a, which ran
from March 1, 2005 through September 30, 2005.

The three evaluation factors were Technical Performance, Business Management, and Cost
Control and the results are as follows.

Technical.Performance was rated “Very Good.” Most noteworthy has been your response to
our concems about maintaining a qualified technical staff, your efforts to improve
communication between Contract and Government teams, and your continued commitment
to safety, i

Business Management was rated “Excellent.” Most noteworthy has been your effort to
successfully phase-in contract activity. Your attention to detail dusing phase-in resulted in
minimal to no disruption to our programs,

Cost Control was rated “Excellent.” The reclassification/temporary reassignments of your
technician staff and realignment of administrative and management staffing levels verifies a
strong policy towards cost savings and reflects your commitment to cost control.

In the area of cultural diversity, you were rated "Highly Successful". We appreciate your
efforts to comply with GRC’s commitment to diversity and we request that you continue to
swive for accomplishments in this arca.

Jn conclusion, we have sated your performance during this Award Fee Period 1a as
“Excellent.” This demonstrates your commitment to providing quality services. In view of
these facts, I have determined that your Company merits 93% of the available award fee

poo) or a total of $401,212.
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APR 28 2087 11:14 2164336414 PAGE. @1