F I N A L 4/13/05

Chinese (Mandarin)

 
 

美國太空總署

NONDISCRIMINATION ON THE BASIS OF NATIONAL
 

ORIGIN/LIMITED ENGLISH PROFICIENCY (LEP)

不因原國籍/有限英語能力(LEP) 而受歧視

AFFIRMING ACCESS TO LEP PERSONS
 

IN
 

NASA ASSISTED AND CONDUCTED
 

PROGRAMS

確保有限英語能力者參與


美國太空總署協助與指導之計劃的


權利

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F I N A L 4/13/05 

LIMITED ENGLISH PROFICIENCY – LEP 

The Federal Government and entities receiving 

Federal financial assistance must take reasonable 

steps to ensure that persons who are Limited English 

Proficient (LEP) have meaningful access to the programs, 

services, and information those entities provide. This 

will require Federal agencies and private sector organizations 

alike to think "outside the box" for creative solutions 

to address the needs of this ever-growing population 

for whom English is not their primary language.

有限英語能力 – LEP 

聯邦政府和獲得聯邦財政協助的實

體必須採取合理步驟確保有限英語能力者 (LEP) 實質參與

及獲得上述實體所提供的計劃、服務和資訊的機會。這將

要求聯邦機構和私人組織都能「打破固定思維」,針對

日益增加的非英語人士的需求提出有創意的解決方案。

Who is a Limited English Proficient Person? 

Persons who do not speak English as their primary 

language and who have a limited ability to read, 

speak, write or understand English are considered 

LEP. These individuals may be entitled to language 

assistance with respect to a particular type of service, 

benefit, or activity provided by the Federal Government 

or private sector recipients of Federal financial assistance.

誰是有限英語能力者?

不以英語為其主要語言者以及英語讀、說、寫或理解能

力有限者,這些都被認定為有限英語能力。這些個人或

有權得到聯邦政府或獲得聯邦財政協助的私營部門所提

供與特定種類服務、福利或活動有關的語言服務。

Who Must Comply and Who Can be Found in Violation? 

All programs and operations of entities that receive 

assistance from the Federal Government (i.e. recipients), 

including: State agencies, local agencies, and private and 

nonprofit entities.

誰必須遵守以及誰可能違反?

獲得聯邦政府協助的實體(即接受者)之所有計劃和活

動包括:州政府機關、地方機構及私營和非營利實體。

Subrecipients (entities that receive Federal funding from 

one of the recipients listed above) also must comply.

次級接受者(上文所列接受者中接受聯邦資金的實體)

亦須遵守。

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All programs and operations of the Federal Government 

itself (both Federally conducted and Federally assisted programs) 

must comply. 

所有聯邦政府自身的所有計劃和活動(由聯邦政府指導和聯

邦政府協助的計劃)都必須遵守。

LEGAL AUTHORITY

法律權限 

Recipients

接受者 

Title VI of the Civil Rights Act of 1964 

"No person in the United States shall, on the ground of race, 

color or national origin, be excluded from participation in, 

be denied the benefits of, or be subjected to discrimination 

under any program or activity receiving federal financial 

assistance. "42 U.S.C. § 2000d (emphasis added). 

1964 年民權法第六篇 

「在美國任何人不得因其種族、膚色或原國籍,而於任何

接受聯邦財政協助計劃或活動中被排除參與的機會、否認

其應得的利益或受到歧視。」42 U.S.C. § 2000d (粗

體字是加上去的,原文無)。

In the case of Lau v. Nichols (1974), 414 U.S. 563, the United 

States Supreme Court found that national origin discrimination 

encompasses discrimination based on a person's limited or 

complete inability to speak, read, write, or understand English, 

where English is not that person’s native language.

在勞對尼冦斯案件中 (1974),414 U.S. 563,美國最高法院

判決原國籍歧視包含基於一個英語非其母語的人士對說、

讀、寫或理解英語的能力有限或完全無能力的歧視。

RECIPIENTS AND THE FEDERAL GOVERNMENT

接受者與聯邦政府 

Executive Order 13166:
 

(Improving Access to Persons with Limited English Proficiency)
 

13166 號執行令:

(改善有限英語能力者參與的機會 )




 

This Order was issued on August 11, 2000, directing

Federal agencies to:


 

於 2000 年 8 月 11 日公佈的該執行令指示聯邦機構:

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F I N A L 4/13/05 

Publish guidance on how their recipients can provide 

access to LEP persons. 

Break down language barriers by implementing 

consistent 

standards of language assistance across Federal agencies

and amongst all recipients of Federal financial assistance.


 


 

Improve the language accessibility of Federally-conducted 

programs and activities. 

發行指南告訴他們的接受者如何提供有限英語能力者

參與的機會。

在所有聯邦機構和聯邦財政協助接受者間實行同一標準

的語言協助以打破語言障礙。

改善由聯邦指導的計劃和活動所用語言的易溝通性。

RECIPIENT OBLIGATIONS

接受者的義務 

Four-Factor Analysis 

Recipients of Federal financial assistance have an 

obligation to reduce language barriers that can preclude 

meaningful access by LEP persons to important 

government services. (The same obligations apply to 

Federal Government agencies based on Executive 

Order 13166.) The starting point for determining whether 

there has been a denial of meaningful access is an 

individualized assessment that balances the following 

four factors:

四因素分析

聯邦財政協助的接受者有義務降低造成阻礙有限英

語能力者實際得到重要政府服務的語言障礙。(基

於 13166 執行令之下同樣的義務也適用於聯邦政府

機構。)確定是否已否認其實際參與機會的標準是

以下面四個因素來考量的個人化評估:

1. The number or proportion of LEP persons eligible 

to be served or likely to be encountered by the program 

or grantee/recipient; 

2. The frequency with which LEP individuals come in 

contact with the program; 

3. The nature and importance of the program, activity, 

or service provided by the program to people's lives; and 

4. The resources available to the grantee/recipient and costs. 

1. 該計劃或受補助者/接受者所要服務或可能遇到的

有限英語能力者的人數或比例;

2. 有限英語能力者接觸到該計劃的頻繁程度;

3. 該計劃、活動的性質及重要性,或該計劃所提供的服務對人們生

活的影響;以及

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4. 受補助者/接受者可以得到的資源和需要花費的成本。

Elements of an Effective LEP Policy 

Identify LEP persons who need language assistance 

Identify ways in which language assistance will be 

provided 

Train staff 

Provide notice to LEP persons 

Monitor and updating LEP policy

有效的有限英語能力政策要素 

确定需要語言協助的有限英語能力者

确定提供語言協助的方法

培訓人員

通知有限英語能力者

監督與更新有限英語能力政策

Language Assistance Services 

Oral interpretation services 

Bilingual staff 

Telephone interpreter lines 

Written language services 

Community volunteers

語言協助服務


口譯服務

雙語職員

電話口譯專線

書面語言服務

社區義工

FILING A COMPLAINT UNDER TITLE VI 

OF THE CIVIL RIGHTS ACT OF 1964, AS 

AMENDED

基於 1964 年民權法第六篇修正案之下 

提出投訴

 


 

Any LEP person who believes s/he has been denied 

meaningful access to a NASA recipient’s program 

or activity as a result of the recipient’s failure to 

provide language assistance, may file a complaint 

of discrimination pursuant to Title VI of the Civil 

Rights Act of 1964. A complaint must be filed within 

90 days of the alleged discrimination, unless the time 

for filing is extended by NASA’s Diversity and Equal 

Opportunity Office (OD&EO) for good 

cause.

任何有限英語能力者認為因美國太空總署接受者沒有提供語言

協助而使她/他無法實質參與美國太空總署接受者的計

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劃或活動,可依照 1964 年民權法第六篇提出歧視投訴。該聲稱歧視

投訴必須在 90 天內提出,除非有合理理由並由美國太空總署人種多

樣化暨公平機會辦公室 (OD&EO) 提出延期。

What to Include in Your Complaint

您的投訴應包含哪些內容 

Any person wishing to file a complaint should submit in writing, 

the following information:

任何人想要提出投訴應以書面提交,並含以下的訊息:

Your name and address (a telephone number where you 

can be reached during business hours is helpful, but not

required):


 


 

A general description of the person(s) or class of persons 

injured by the alleged failure to provide language

services (names of the injured persons are not required);


 


 

The name and location of the recipient of NASA financial 

assistance that failed to provide language assistance; and, 

A description of the alleged failure to provide language 

assistance in sufficient detail to enable the OEOP to understand 

what occurred.

您的名字和地址(上班期間可聯絡到您的電話號碼,但不是

非提供不可);

對聲稱因沒有提供語言協助而受到傷害的人或這類人的一般

描述(不要求列出受到傷害的人士名單);

列出沒有提供語言協助的美國太空總署財政協助接受者的名

稱和 地點;以及,

對聲稱沒有提供語言協助的敘述細節必須足夠讓 OEOP 了解

情況。

Retaliation is Illegal

報復行為屬非法 

It should be noted that a NASA recipient may not retaliate
 

against any person who has made a complaint, testified, 

assisted or participated in any manner in an investigation
 

or proceeding under Title VI of the Civil Rights Act of
 

1964, as amended.

值得注意的是,根據 1964 年民權法第六篇修正案,

美國太空總署接受者不可對以任何形式提出投訴、作

證、協助或參與任何調查行為或程序的任何人進行報

復。
 

Where to Send Your Complaint

您的投訴要寄到哪裡

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F I N A L 4/13/05 

Office of Diversity and Equal Opportunity 

300 E Street, SW 

Washington, DC 20546

人種多樣化暨公平機會辦公室

300 E Street, SW 

Washington, DC 20546 

Complaints Hotline: 866-654-1440 

Telephone: 202-358-2167 

TDD: 202-358-3748 

Fax: 202-358-3336 

E-mail: AssistedProgramComplain@NASA.gov or 

LEP@NASA.gov

投訴熱線:866-654-1440

電話:202-358-2167 

聽障人士專線:202-358-3748 

傳真:202-358-3336

電子郵箱:AssistedProgramComplain@NASA.gov 或

LEP@NASA.gov 

SEEKING MEANINGFUL ACCESS TO NASACONDUCTED PROGRAMS AND/OR ACTIVITIES 

尋求實質參與美國太空總署指導的計劃和/或活動 

Any LEP person wishing to participate in a NASA-conducted 

program and /or activity who needs other-than-English language 

assistance may request such language services in writing, by 

telephone, personally, or through a personal interpreter. It is 

recommended that the request be made prior to the beginning 

of the NASA-conducted program and/or activity in order to 

ensure that the language services requested can be provided 

in an efficient and timely manner. In order to ensure that NASA 

will be able to comply with your request, please give the Agency 

as much notice as possible. Language assistance services are free 

of charge.

任何有限英語能力者想參與美國太空總署指導的計劃和/或

活動而需要英語以外的語言協助,可以書面、電話、親往或

經由口譯員要求該語言服務。建議該要求能在美國太空總署

指導的計劃和/或活動開始之前提出,以便確定該語言服務

要求能有效並即時地提供。為了確定美國太空總署能滿足您

的要求,請盡可能通知本署。語言協助服務是免費的。

Where to Send Your Request For Language Assistance 

in Order to Access and/or Participate in a NASA-conducted 

Program and/or Activity 

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為了獲得和/或參與美國太空總署指導的計劃和/或

活動您的語言協助要求要寄到哪裡 

Any LEP person wishing to participate in a NASAconducted program and/or activity may request 

language assistance under Executive Order 13166 by 

contacting the relevant NASA installation from those 

listed below:

任何有限英語能力者想參與美國太空總署指導的計劃和/或活動

基於 13166 執行令之下可以要求語言協助,您可洽

詢下列美國太空總署的相關機構:

NASA 

Ames Research Center 

Office of Diversity and Equal Opportunity 

Mail Code 19-5 

Moffett Field, CA 94035-1000 

(650) 604-6510 

NASA 

Dryden Flight Research Center 

Office of Diversity and Equal Opportunity 

Mail Code D-1023 

P.O. Box 273 

Edwards, CA 93523-0273 

(661) 276-3033 

NASA 

Glenn Research Center 

Office of Equal Opportunity Programs 

Mail Stop: 500-311 

21000 Brookpark Road 

Cleveland, OH 44135 

(216) 433-2323 

NASA 

Goddard Space Flight Center 

Equal Opportunity Programs Office 

Mail Code 120 

Greenbelt, MD 20771-0001 

(301) 286-7348 

NASA Headquarters 

Office of Equal Opportunity and Diversity Management 

Mail Stop: 4F39 

Washington, DC 20546 

(202) 358-1098 

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F I N A L 4/13/05 

NASA 

Johnson Space Center 

Office of Equal Opportunity and Diversity 

Mail Stop: AJ 

Houston, TX 77058-3696 

(281) 483-0603 

NASA 

Kennedy Space Center 

Office of Diversity and Equal Opportunity Programs 

Mail Code AJ 

Kennedy Space Center, FL 23899 

(321) 867-9175 

NASA 

Langley Research Center 

Office of Equal Opportunity Programs 

Mail Stop: 378 

Hampton, VA 23681 

(757) 864-3290 

NASA 

Marshall Space Flight Center 

Office of Equal Opportunity 

Mail Stop: CE01 

Marshal Space Flight Center, AL 35812 

(256) 544-2411 

NASA 

Stennis Space Center 

Office of Equal Opportunity 

Mail Code AAOO 

Stennis Space Center, MS 39529 

(228) 688-2079 

NASA 

Wallops Flight Facility 

Equal Opportunity Programs Office 

Mail Stop 120 

Wallops Island, VA 23337 

(757) 824-1412 

NASA Jet Propulsion Laboratory 

Diversity Programs Office 

Mail Stop: T1720-E 

4800 Oak Grove Drive 

Pasadena, CA 91109 

(818) 354-6400 

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F I N A L 4/13/05 

For further information and more detailed 

guidance, you may go to www.LEP.gov

更多資訊及詳情

您可造訪 www.LEP.gov 

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