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                                                                    EXHIBIT 10.9

June 23, 1999

Mr. Tim Zuckert
16820 Calle de Sarah
Pacific Palisades, CA 90272

Dear Tim:

We are pleased to offer you an opportunity to join 800.COM. The details of this
offer are listed below.

Position:           Vice President, Marketing, reporting to the President, CEO.

Base Salary:        $175,000 per year.

Cash Incentive:     $25,000 opportunity (annual) at 100% of performance, with
                    the potential to over-perform; criteria to be determined and
                    agreed upon within a 30-day period. Incentive to be paid
                    quarterly, beginning October, 1999.

New Hire Bonus:     You will receive a $30,000 new hire bonus within 30 days of
                    your hire date. Should you leave 800.COM prior to completing
                    12 months of employment, you agree to repay within 12 months
                    of your separation from 800.COM an amount equal to 1/12 of
                    the new hire bonus for each month remaining between your
                    separation date and your anniversary date.

Stock Options       Pending approval by the board of directors, you will
                    be granted an option to purchase 235,000 shares of common
                    stock of 800.COM, which will vest 100% over a 4-year period.
                    As a key executive in the company, your options will be
                    eligible for accelerated vesting due to a change of control
                    as outlined in the final stock option plan.

Start Date:         As soon as possible, with a target start date of
                    Monday, July 12, 1999.


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Relocation:         The Vice President, Marketing position is based at 800.COM
                    headquarters in Portland, Oregon. This results in the need
                    for you to relocate from Southern California. In connection
                    with your relocation, 800.COM will pay for the movement of
                    customary household goods to the Portland area. Moving
                    expenses will be reimbursed upon receipt by 800.COM of
                    itemized receipts.

                    800.COM will also provide a temporary housing expense
                    allowance for a period of 90 days, not to exceed $7,500, for
                    the cost of temporary housing in the Portland area.
                    Temporary housing expenses will be reimbursed upon receipt
                    by 800.COM of itemized receipts.

Family Travel:      A family travel expense allowance will be provided
                    for a period of 90 days, not to exceed $5,000 for the cost
                    of travel between Los Angeles and Portland by you and/or
                    your family. Family travel expenses will be reimbursed upon
                    receipt by 800.COM of itemized receipts.

Termination         If you are terminated without cause, you will receive 180
                    days severance pay at your base rate of pay. If you
                    terminated without cause prior to completing 12 months of
                    employment, you will be entitled to a moving expense
                    allowance of up to $20,000 if you relocate from the Portland
                    area. Moving expenses will be reimbursed upon receipt by
                    800.COM of itemized receipts.

Benefits:           800.COM insurance programs and other benefits as outlined in
                    the 800.COM employee handbook

This offer is subject to written and signed approval by both parties, and upon a
complete reference check with satisfactory results. Although we hope our
association with you will be a long one, 800.COM is an "at will" employer and
nothing in this offer letter may be construed as a contract of employment. Just
as you will be free to terminate your employment with 800.COM for any reason,
800.COM reserves the right to terminate employment with or without cause.

Any controversies or claims arising in connection herewith shall be settled by
arbitration in accordance with the rules of the American Arbitration Association
then in effect. Any such arbitration shall take place in Portland, Oregon. The
prevailing


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party in any such arbitration shall be entitled to costs, expenses and
reasonable attorney's fees, and judgment upon the award rendered may be entered
in any court having appropriate jurisdiction.

This offer letter must be signed on or before June 28, 1999, 5:00 p.m. Please
acknowledge your acceptance of this offer by signing where indicated below.

Tim, the executive staff and I are very excited about the opportunity for you to
join us and take 800.COM to its next level of performance. We look forward to a
great journey together.

Best regards,

                                       Accepted by:

/s/ Greg Drew        Date: 6/26/99     /s/ Tim Zuckert      Date: 6/23/99
----------------------------------     -----------------------------------
Greg Drew, President, CEO              Tim Zuckert
800.COM, Inc.

GLD:mbm
cc:     Susan McFarlan Controller