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                                                                    Exhibit 10.9

                                 KOZMO.COM, INC.
                           80 Broad Street, 18th Floor
                               New York, NY 10004

                                                               November 22, 1999
Chris Shimojima
New York, NY

Dear Chris:

            On behalf of Kozmo.com, Inc. (the "Company"), I am pleased to invite
you to join the Company as Chief Marketing Officer. In this position, you will
be expected to devote your full business time, attention and energies to the
performance of your duties with the Company. All responsibilities and duties to
previous business ventures must cease to exist at the effective start date of
employment. The effective date of your employment will be January 14, 2000

            The terms of this offer of employment are as follows:

1.    Reports to: Joe Park, CEO

2.    Compensation. The Company will pay you an annual salary of $200,000 for
      the first full year you are employed by the Company. You will receive
      payment on a bi-weekly basis in accordance with the Company's standard
      payroll policies. Your salary will begin as of the effective date of
      employment. The first and last payment by the Company to you will be
      adjusted, if necessary, to reflect a commencement or termination date
      other than the first or last working day of a pay period.

3.    Bonus. Annual bonus, based upon individual and company performance payable
      every 6 months during the fiscal year (February/August). Bonuses will be
      performance related, annual with no cap.

4.    Benefits. You will be entitled during the term of your employment to the
      Company's standard benefits covering employees, as such may be in effect
      from time to time. In addition, the Company will reimburse you for the
      following: a) your portion of COBRA payments for AT&T's standard indemnity
      health insurance plan, b) your AT&T's Executive Life insurance program
      premiums, and c) your Long Term Disability insurance premiums.

5.    Stock Option. The Company will grant to you options to purchase 800,000
      shares of the Company's Common Stock pursuant to the Company's 1999 Stock
      Option Plan (the "Plan") which has been approved by the Board. The
      exercise price of your options will be $1.80. The options will vest over
      four years with 200,000 options vesting upon the one-year anniversary of
      the effective date of your employment and 16,666.67 options vesting at the

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      end of each full month thereafter until all options are vested, subject to
      the provisions of the Plan and your continued employment with the Company.

6.    Employee Confidential Information and Ownership Agreement. As a condition
      of this offer of employment, you will be required to complete, sign and
      return the Employee Confidential Information and Ownership Agreement which
      is being provided to you herewith.

7.    Immigration Laws. For purposes of federal immigration laws, you will be
      required to provide to the Company documentary evidence of your identity
      and eligibility for employment in the United States.

8.    General. This offer letter, the Employee Confidential Information and
      Ownership Agreement and the agreement(s) representing stock options
      granted to you under the Plan, when signed by you, set forth the terms of
      your employment with the Company and supersede any and all prior
      representations and agreements, whether written or oral. This agreement
      can only be amended in writing signed by you and an officer of the
      Company. Any waiver of a right under this agreement must be in writing.
      This agreement and its enforcement will be governed by the laws of the
      State of New York.

            We look forward to your joining the Company. If the foregoing terms
are agreeable, please indicate your acceptance by signing the enclosed copy of
this letter in the space provided below and returning it to me, along with your
completed and signed Employee Confidential Information and Ownership Agreement.

                                                Sincerely,

                                                KOZMO.COM, INC


                                                By: /s/ Joseph Park
                                                    ----------------------------

                                                Name: Joseph Park, CEO

                                                     ---------------------------

                                                Title:
                                                      --------------------------
ACCEPTED:


/s/ Chris Shimojima
----------------------
Chris Shimojima


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