[Cite as Disciplinary Counsel v. Willard , 123 Ohio St.3d 15, 2009-Ohio-3629.]

D ISCIPLINARY C OUNSEL v. W ILLARD . [Cite as Disciplinary Counsel v. Willard , 123 Ohio St.3d 15, 2009-Ohio-3629.] Attorneys — Misconduct — Partnering with nonlawyer organization — Six violations of the Disciplinary Rules — License suspension, partially stayed. (No. 2009-0465 — Submitted June 16, 2009 — Decided July 30, 2009.)
O N C ERTIFIED R EPORT by the Board of Commissioners on Grievances and Discipline of the Supreme Court, No. 08-042.

–––––––––––––––––– M OYER , C.J. {¶ 1} Respondent, John Thaddeus Willard of Hamilton, Ohio, Attorney Registration No. 0002125, was admitted to th e practice of law in Ohio in 1966. The Board of Commissioners on Grievances and Discipline recommends that we suspend respondent’s license for one year, staying the suspension upon conditions, for his conduct in partneri ng with a nonlawyer organization to represent clients and for representing them with very little preparation or communication. We agree that respondent committed the misconduct found by the board and find two additional violations of the Disciplinary Rules. We also conclude that respondent’s reproachable acts warrant a harsher punishment than that recommended by the board and accordingly suspend respondent for one year with six months stayed. I. Procedural History {¶ 2} Relator, Disciplinary Counsel, filed a complaint against respondent, alleging violations of six Disciplinary Rules based on respondent’s conduct in representing numerous client s referred to him by a foreclosure assistance service. A panel of the Bo ard of Commissioners on Grievances andS UPREME C OURT OF O HIO

2 Discipline heard the case and conclu ded that respondent had committed four
violations of the Code of Professional Responsibility, but that there was a lack of clear and convincing evidence that respondent had committed the other two alleged violations. The pa nel recommended a suspension from the practice of law for one year, with the entire suspension stayed. The board adopted the panel’s findings and sanction, recommending a stayed suspension of one year. {¶ 3} Relator filed objections to the board’s decision, arguing that there was sufficient evidence to support findi ng violations of the remaining two Disciplinary Rules and that respondent should be given a one-year suspension with only six months stayed.
II. Misconduct
A. Introduction {¶ 4} Respondent was contacted by For eclosure Alternatives in 2004 to represent customers in foreclosure actions. Foreclosure Alternatives is a company
that solicits clients who are defendants in pending foreclosure proceedings by offering to intervene on their behalf and negotiate with the foreclosing lender. The company is not owned by attorneys, and to the parties’ knowledge, it has no attorney employees. {¶ 5} Foreclosure Alternatives sends direct-mail advertisements to these individuals. Any customers who respond are contacted by an employee to schedule a meeting, and a packet of information is sent to the customer. The packet includes a mediation agreement, which lays out the company’s fees, and instructions for the customer to deposit m oney in an account on a monthly basis to demonstrate to the lender the customer’s ability to make payments. A limited power of attorney is also included in the packet, which provides authority to an unnamed attorney to take legal action on the customer’s behalf. None of the information provided discloses the fee that will be paid to the attorney out of the general fee paid to Foreclosure Alternatives. The information does state that theJanuary Term, 2009

3 company is “here to make this dreadful process go away,” and the panel found that customers understood this phrase to mean that the company would resolve all
foreclosure issues in their best interests. B. Respondent’s Protocol for Case s from Foreclosure Alternatives {¶ 6} Respondent agreed to limited repres entation of customers referred by Foreclosure Alternatives for a fixed fee of $150 per case. His representation was limited to filing responsive pleadings, because the company retained authority to negotiate with the lender. Respondent participated in a minimum of 28 cases referred by Foreclosure Alternatives. {¶ 7} Under respondent’s usual protoc ol for these cases, he would receive a copy of the foreclosure compla int filed against the client and the limited power of attorney from Foreclosure Alternatives. He would then file an answer to the complaint or a motion to strike and send a copy to the client along with a letter stating: “This is a response I filed on your behalf. I had a referral from
Foreclosure Alternatives. If there are an y other defenses you can think of, feel
free to call me.” This letter was the fi rst communication with the client, and, in fact, usually the first occasion for the client to learn the name of his attorney. Out
of the 28 or more Foreclosure Alternativ es clients, respondent discussed cases with only three or four of them. {¶ 8} Negotiations with the lender we re conducted by Foreclosure Alternatives; respondent was not even inform ed of their progress. The next action respondent would take was to notify the company when he received a motion for summary judgment filed by the lender. If the client had no defense, respondent sent a letter to the client stating: “A motion for summary judgment was filed. I suggest that you consider a Chapter 13 bankruptcy or a bankruptcy.” Respondent did not otherwise personally communicate with the client.
C. The Chandlers’ CaseS UPREME C OURT OF O HIO

4 {¶ 9} The foreclosure on the home of Da vid and Annette Chandler led to this professional grievance. The Chandlers contacted the company after receiving an advertisement. They then received the typical packet of information and subsequently submitted a copy of the complaint filed against them by their lender, Wells Fargo, the signed power of attorney, and the signed mediation agreement. {¶ 10} After the Chandlers wrote a check for $450, half of the total fee, Foreclosure Alternatives notified them that the “attorney has filed plea [sic] and answered the complaint in your foreclosure case,” although the letter did not identify the attorney, and no answer was ever filed. The company did not actually refer the case to respondent for anothe r two months. By the time respondent received the file, in October 2006, the court had already entered a default judgment against the Chandlers and had or dered that their house be sold. Instead of contacting the clients, however, res pondent told the company that it was too late to help the Chandlers; he agreed, however, to do “something” and accepted the fee. Respondent filed a motion to strike the complaint and eventually contacted Wells Fargo. The lender’s repres entative informed respondent that the sale of the Chandlers’ home would go forward as scheduled on October 23. {¶ 11} The Chandlers learned of the sale of their home through a newspaper notice only two weeks prior to the scheduled date. Upon contacting Foreclosure Alternatives, the company informed them that everything was fine. But on October 20, Foreclosure Alternatives told the Chandlers that their situation was hopeless. The Chandlers were not notified that a motion to strike had been filed, and they never received a copy of the motion. The foreclosure sale took place as scheduled on October 23. It was only in early December that the Chandlers learned respondent’s name by examining court documents. The Chandlers wrote to respondent and requested that he forw ard their file to another attorney, who subsequently filed the gr ievance against respondent along with a civil suit against respondent and Foreclosure Alternatives.January Term, 2009

5 D. Disciplinary Rule Violations {¶ 12} The board first found respondent to have violated DR 2-103(C) (In general, a lawyer shall not request a person or organization to recommend or promote the use of the lawyer’s services). We agree with the board’s finding. Respondent entered into an oral agreemen t with Foreclosure Alternatives whereby the company, which did not employ any attorneys, would solicit business from customers and refer the cases to respondent. The company does not qualify as an
authorized referral service as describe d in DR 2-103(C)(1). Respondent had no contact with the clients prior to the re ferral, and he obtained the business only because of this agreement with the company. In fact, the clients did not even know the identity of their attorney before he began work on their cases. {¶ 13} The board also found respondent to have violated DR 3-101(A) (A lawyer shall not aid a nonlawyer in the un authorized practice of law). “We have held that by advising debtors of their le gal rights and the terms and conditions of settlement in negotiations to avoid pending foreclosure proceedings, laypersons engage in the unauthorized practice of law.” Cincinnati Bar Assn. v. Mullaney
, 119 Ohio St.3d 412, 2008-Ohio-4541, 894 N.E.2d 1210, ¶ 20, citing Cincinnati Bar Assn. v. Telford (1999), 85 Ohio St.3d 111, 707 N.E.2d 462. Though respondent provided in-court legal represen tation by filing pleadings on behalf of the Chandlers and other clients, all negotiations with creditors were performed by Foreclosure Alternatives. This arrangement was part of the agreement between respondent and the company. It is not contested that Foreclosure Alternatives does not employ any attorneys. {¶ 14} The board next found a violation of DR 3-102(A) (In general, a lawyer shall not share legal fees with a nonlawyer). The Chandlers and other customers paid a set fee to Foreclosure Alternatives to handle negotiations with foreclosing lenders and to provide advice regarding their situation. This work amounts to the practice of law. See Mullaney , 119 Ohio St.3d 412, 2008-Ohio-S UPREME C OURT OF O HIO

6 4541, 894 N.E.2d 1210, at ¶ 20. The company then transferred $150 of the set fee paid by customers to respondent for each case he handled. Because Foreclosure Alternatives does not employ attorneys, by his participation in this arrangement, respondent shared legal fees with a nonlawyer. {¶ 15} Finally, the board found a viola tion of DR 3-103(A) (A lawyer shall not form a partnership with a nonl awyer if any of the activities of the partnership consist of the pr actice of law). As we have explained, the actions of respondent and Foreclosure Alternatives constituted the practice of law by representing debtors facing foreclosure. Respondent partnered with the company to provide these legal services, with respondent filing formal pleadings on the clients’ behalf and the company advising the clients and negotiating with lenders. Respondent has not filed objec tions to these findings, and we agree with the board that respondent violated thes e four Disciplinary Rules. {¶ 16} But the board found a lack of clear and convincing evidence to support alleged violations of both DR 6-101(A)(2) and 7-101(A)(1), and relator has now objected to their dismissal. The objections are well taken. {¶ 17} DR 6-101(A)(2) prohibits a lawyer from handling a legal matter without adequate preparation. The par ties stipulated that respondent’s conduct violated this rule, but the board conclude d that even a more prepared attorney
could not have done more for the Chandler s because default judgment had already been entered against them. The board assumed that the Chandlers’ circumstances did not allow for any form of relief fro m the default judgment. But though a default judgment had been entered, respondent still accepted the case from
Foreclosure Alternatives and filed a motion to strike without c ontacting his clients to learn about their situation and any po ssible defenses. An attorney cannot be adequately prepared to represent clients if he has never even bothered to contact
them.January Term, 2009

7 {¶ 18} The board’s analysis of DR 6-101(A)(2) also ignored the other clients whom respondent represented on referral from Foreclosure Alternatives. The stipulated facts show that responde nt typically filed an answer to a foreclosure complaint against clients wit hout contacting them. His initial contact involved a copy of the answer and a cove r letter that put the burden on the clients to put forth any additional legal defenses . Respondent discussed cases with only three or four actual clients, and he did not negotiate w ith the clients’ lenders. When a motion for summary judgment was filed against his clients, he simply sent a letter to the client notifying them of that fact and suggesting that they file bankruptcy. These facts show a lack of preparedness in violation of the Disciplinary Rules for all Foreclosure Alternatives clients. We hold that respondent violated DR 6-101(A)(2 ), as the parties stipulated. {¶ 19} DR 7-101(A)(1) prohibits a lawyer from intentionally failing to seek the lawful objectives of his client . The board’s finding that this alleged violation is not supported by clear and c onvincing evidence is incorrect. With respect to the Chandlers, respondent fa iled to seek their objectives by not contacting them to discover whether there remained any means to aid them in avoiding the pending foreclosure. With respect to the other clients, respondent violated this rule by “surrendering [his] professional judgment to” the company. Mullaney , 119 Ohio St.3d 412, 2008-Ohio-4541, 894 N.E.2d 1210, at ¶ 23. In Mullaney , we noted that “[c]ounseling debtors in financial crisis as to their best course of legal action require s the attention of a qualifie d attorney.” Id. at ¶ 24, citing Columbus Bar Assn. v. Flanagan (1997), 77 Ohio St.3d 381, 383, 674 N.E.2d 681. Here, however, respondent was involved in the cases only to the extent that he filed responsive pleadings in court. All advising and negotiation
were left to Foreclosure Alternatives. Re spondent “failed to eval uate [his] clients’ situations and develop a strategy to meet their individualized needs.” Id. at ¶ 27. We hold that respondent also violated DR 7-101(A)(1).S UPREME C OURT OF O HIO

8 III. Sanction {¶ 20} The proper sanction for violations of the Disciplinary Rules is determined by consideration of “the dutie s violated, respondent’s mental state, the injury caused, the existence of aggravating or mitigating circumstances, and applicable precedent.” Disciplinary Counsel v. Evans (2000), 89 Ohio St.3d 497, 501, 733 N.E.2d 609. Each factor is addressed below. A. Duties Violated and Injury Caused {¶ 21} Respondent’s representation of c lients referred from Foreclosure
Alternatives led to violations of six Di sciplinary Rules. Respondent arranged for an organization to promote his services , partnered with a nonlawyer to aid the other in the unauthorized practice of la w and share legal fees, assumed cases without adequate preparation, and failed to seek the objectiv es of his clients. He represented at least 28 clients with very little communication and little or no knowledge of each client’s particular circ umstances. He relegated the negotiation of his clients’ lega l matters to nonlawyers, possibly leading to foreclosures on his clients’ homes. Respondent’ s misconduct may very well ha ve resulted in clients’ losing their homes.
B. Mental State {¶ 22} Because there has been no evidence presented to the contrary, we presume that respondent’s me ntal state was healthy during the relevant period. Disciplinary Counsel v. McCord , 121 Ohio St.3d 497, 2009-Ohio-1517, 905 N.E.2d 1182, ¶ 45. C. Aggravating and Mitigating Circumstances {¶ 23} A nonexhaustive list of the aggravating and mitigating circumstances that may be considered in disciplinary cases is found in Section 10(B) of the Rules and Regulations G overning Procedure on Complaints and Hearings Before the Board of Commi ssioners on Grievances and Discipline (“BCGD Proc.Reg.”). In mitigation, the bo ard noted that respondent has no priorJanuary Term, 2009

9 disciplinary record, that he displayed a cooperative attitude during the disciplinary process, that he lacked a dishonest or se lfish motive, and that three letters were submitted to the panel attesting to res pondent’s character and reputation. BCGD Proc.Reg. 10(B)(2)(a), (b), (d), and (e). On the aggravation side, the board acknowledged the vulnerability and resulting harm to the victims of respondent’s misconduct. BCGD Proc.Reg. 10(B)(1)(h). The Chandlers were lay people who relied on an unnamed attorney to protect their interests in court as Foreclosure Alternatives negotiated with the lender. Although respondent did not accept the case until after default judgment had been entered against the Chandlers, he still neglected to contact his clients, even after filing a motion to strike on their behalf. The Chandlers learned of the pending for eclosure sale of their home of 18 years through a newspaper notice. {¶ 24} The board found this aggravating factor alone to outweigh the mitigating factors, considering that many of the problems resulted from respondent’s initial agreement with Forecl osure Alternatives. We also find two additional aggravating factors. First, respondent committed multiple offenses in his representation of each individual c lient. BCGD Proc.Reg. 10(B)(1)(d). Second, respondent engaged in a pattern of misconduct because he represented at
least 28 clients referred from Foreclosure Alternatives over a two-and-a-half-year period when his typical protocol resulte d in disciplinary violations. BCGD Proc.Reg. 10(B)(1)(c). We adopt the a ggravating and mitigating circumstances as found by the panel and board, with th e addition of the two aggravating
circumstances. D. Applicable Precedent {¶ 25} The primary precedent is Cincinnati Bar Assn. v. Mullaney , 119 Ohio St.3d 412, 2008-Ohio-4541, 894 N.E.2d 1210. In that case, three attorneys were disciplined for representing a tota l of approximately 2,000 clients in the manner under review here. Id. at ¶ 5-18, 43-45. The attorneys entered anS UPREME C OURT OF O HIO

10 agreement with a company called Foreclosure Solutions, L.L.C., which similarly
solicited customers that were defendants in foreclosure actions, offering to negotiate with the lender and provide an attorney to represent them in court. Id. at ¶ 8. The company then referred a case to an attorney and transferred a portion of the fee paid by the customer. Id. {¶ 26} The attorneys would then send each client a brochure describing the foreclosure process and file boile rplate pleadings in response to the complaints filed against their clients. Id. at ¶ 15. Copies of those pleadings
would also be sent to the clients. Id. The attorneys did not typically meet with the clients or otherwise attempt to determine the circumstances of each client’s case for possible legal defenses. Id. at ¶ 17. Instead, one of their standard letters asked whether the client knew of any available defenses, similar to respondent’s letters here. Id. When judgment was en tered against a client, the attorneys would notify the client of the pending fore closure sale and recommend contacting a bankruptcy lawyer. Id. at ¶ 15. {¶ 27} The facts in Mullaney are strikingly similar to those in the instant case. Two of the attorneys in Mullaney were found to have violated the very six Disciplinary Rules that respondent violate d. Id. at ¶ 19-27. We also took note of nearly the same aggravating and mitigating circumstances in Mullaney . Id. at ¶ 37-42. One attorney in Mullaney was given a public repr imand because we found him to be an inexperienced associate w ho devoted many hours to his clients, but was constrained by the sta ndard policies in place at the firm for representing clients referred by Foreclosure Solutions. Id. at ¶ 40. An injunction was ordered against a second attorney, who was not admitted to practice in Ohio, prohibiting him from practicing pro hac vice in the state for two years. Id. at ¶ 42. The third attorney, an experienced practitioner mostsimilar to respondent, was given a oneyear suspension, all stayed on the conditi on of no further misconduct. Id. at ¶ 41.January Term, 2009

11 {¶ 28} Despite the similarities to Mullaney , the current case is distinguishable in ways that warrant a ha rsher punishment for respondent. First, we adopted the recommendation of the board in Mullaney when neither party objected to it. Id. at ¶ 1, 4. The re lator, here, did object to the board’s recommended sanction, asking us to hold that respondent had violated DR 6- 101(A)(2) and 7-101(A)(1), as we did a bove, and to order a one-year suspension with only six months stayed. {¶ 29} Second, respondent’s actions specifi cally relating to the Chandlers
adds additional miscond uct to the protocol followed w ith his other clients, which was nearly identical to that in Mullaney . Respondent testified that when he received the Chandlers’ case file from Foreclosure Alternatives, he concluded that it was too late to help them because a default judgment had already been entered against them. The problem is that res pondent took the case anyway, accepted the fee, and filed a boilerplate motion to strike without even contacting the Chandlers. Respondent in fact never contacted th e Chandlers during the entire period he represented them. This total lack of communication is more egregious than the conduct we found objectionable in Mullaney

. {¶ 30} We have held that an actual suspension is warranted in somewhat similar cases involving attorneys who repr esented clients through arrangements with companies that employed nonlawyers and marketed living trusts to

customers. Disciplinary Counsel v. Wheatley , 107 Ohio St.3d 224, 2005-Ohio6266, 837 N.E.2d 1188, ¶ 3, 40; Columbus Bar Assn. v. Fishman , 98 Ohio St.3d 172, 2002-Ohio-7086, 781 N.E.2d 204, ¶ 1, 21; Cincinnati Bar Assn. v. Kathman (2001), 92 Ohio St.3d 92, 93, 98, 748 N.E.2d 1091. But see Cincinnati Bar Assn.
v. Heisler , 113 Ohio St.3d 447, 2007-Ohio-2338, 866 N.E.2d 490, ¶ 18, 21 (ordering six-month stayed suspension of attorney that accepted referrals from a nonlawyer company that marketed estate planning services, where attorney personally interviewed clie nts and exercised independe nt judgment regardingS UPREME C OURT OF O HIO

12 each client’s circumstances). In each case, the attorney received referrals from the companies after nonlawyer employees collected information from the customer or completed the living-trust documentation, which was then forwarded to the attorney for final preparation or approval of the legal documents. Wheatley at ¶ 4-14; Fishman at ¶ 2-8; Kathman at 93-94. The attorney had little or no
direct communication with clients. Wheatley at ¶ 5, 13-15; Fishman at ¶ 2-7;
Kathman at 93-94. Respondent’s conduct in the case before us similarly deserves an actual suspension.
E. Determination {¶ 31} Respondent’s conduct in this cas e constituted violations of six Disciplinary Rules and warrants an actual suspension from the practice of law. We therefore decline to adopt the boa rd’s recommended sanction and instead order that respondent be suspended for a period of one year, with six months stayed on condition that he commit no furthe r misconduct. If respondent fails to comply with this condition, the stay w ill be lifted, and res pondent will serve the one-year suspension. Costs are taxed to respondent. Judgment accordingly.
L UNDBERG S TRATTON , O’C ONNOR , and C UPP , JJ., concur.
P FEIFER , O’D ONNELL , and L ANZINGER , JJ., dissent and would suspend respondent from the practice of law in Ohio for one year, all stayed on conditions.

__________________ Jonathan E. Coughlan, Disciplinary Counsel, and Carol A. Costa, Assistant Disciplinary Counsel, for relator. Reminger Co., L.P.A., and Rick L. Weil, for respondent.

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