e - Ap p ea l: 

Gen eral User Guide

October 13, 2023 

INTRODUCTION

Welcome to e-Appeal! This General User Guide provides information that is applicable

to all e-Appeal users: appellants, appellant representatives, and agency representatives. 

All agency users (agency representatives and agency legal support) as well as appellant 

attorney representatives (and their legal support) who are part of a law firm that has 

registered with the Merit Systems Protection Board (MSPB) have additional functionality 

unique to their roles. Please see the user guides and information sheets specific to those 

roles that are separately posted on the MSPB e-Appeal Information Hub. 
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THE HOMEPAGE AND VIEWING YOUR CASES

After completing the e-Appeal registration process, as described in the Account 

Registration Guide, you can view your cases on your e-Appeal dashboard. The homepage 

for your e-Appeal dashboard displays your profile information and your cases. 

• Appellants and Appellant Representatives: The homepage for users in the roles

of Appellant and Appellant Representative will display cases under the “My

Docketed Appeals” queue.

• Agency Users:

o Agency Representatives: The homepage for users in the role of Agency

Representative will display cases under the “My Assigned Cases” queue.

o Agency Legal Support: The homepage for users in the role of Agency Legal

Support will display cases under the “My Monitored Cases” queue.

The queue displaying your cases includes your pending cases and cases that have been 

closed for less than 180 days. The queue includes each case’s docket number, appellant 

name, agency name, assigned MSPB office, and appeal status. To view the case record 
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for any case, select the hyperlink for the docket number. You may wish to open the 

hyperlink in a new tab to toggle between your home page and a particular case. 

NAVIGATING WITHIN A CASE 

For any of your cases displayed on your homepage, you can select the hyperlink for the 

docket number. E-Appeal will open the “Appeal” tab, which displays the case record for 

the appeal. E-Appeal also displays tabs for “Case Info,” “Pleadings,” and “Case 

Associations.” 

• Appeal tab: The Appeal tab displays the case record, including all pleadings filed

by the parties and issuances by MSPB.

• Case Info tab: The Case Info tab displays information about the appeal, including

the status of the appeal and information about the participants in the appeal

(names of the parties, contact information, and their service methods).

• Pleadings tab: The Pleadings tab is used to file pleadings in e-Appeal. See the

next section for more information about filing a pleading.

• Case Associations tab: The Case Associations tab displays, if applicable, any other

cases associated with the case, such as refiled appeals following an appeal
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dismissed without prejudice or addendum cases (e.g., petitions for enforcement 

or attorney fees in cases where the appellant prevailed after a final Board 

decision). 

Filing a Pleading

1. Navigate to the case in which you wish to file a pleading and select the tab

“Pleadings.”

2. On the drop-down menu, select “New Pleading.”
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3. Review the Instructions for Your Pleading and select “Next.”

4. If applicable to you, on the Pleading Information page, select whether you are

conducting the action on behalf of someone else. If so, select “Yes” and select

the name of the individual on behalf of whom you are conducting the action from

the drop-down menu. (This option appears only for users who have been

authorized by agency representatives and certain appellant attorney

representatives to provide legal support in their cases.) Select “Next.”

5. On the Pleading Information page, select the Pleading Type on the drop-down

menu and select “Next.”

a. Pleading Types: The pleading types available on your drop-down menu

will depend on your role and the stage of the appeal (i.e., whether the

appeal is pending before an MSPB regional or field office, closed before an

MSPB regional or field office, or pending before the full Board).

b. Designations of Representative: Users in the roles of Appellant, Agency

Representative, and Agency Legal Support have the e-Appeal pleading
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option of Designation of Representative and may follow the prompts in this 

pleading option to submit a designation of representative in any case. 

Users in the role of Appellant Representative do not have the Designation 

of Representative pleading option in e-Appeal. An appellant 

representative can file a designation of representative by submitting a 

pleading signed by the appellant. This pleading, signed by the appellant, 

can be filed with the appropriate MSPB office via fax, mail, or commercial 

delivery. Newly designated appellant representatives, even if registered efilers in e-Appeal, will not have access to a case in e-Appeal until the 

designation of representative pleading is received and processed by MSPB 

staff to add the appellant representative as an active party on the appeal.

6. Complete any requested fields for your particular pleading. Indicate whether you

would like to enter the text of your pleading online or upload a file containing the

pleading.
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7. If you wish to upload a file, select the option for “Select File” and attach your

pleading. Select “Next.”

8. Complete any remaining prompts for your particular pleading.

9. Complete the “Pleading Declaration” page and select “Next.”

10.On the “Pleading Attachments” page, indicate whether you wish to submit

additional documentation in support of your pleading and select “Next.”

11.On the “Pleading Service Information” page, review the service type for all parties

and select “Next.”
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12.On the “Bookmark Pleading File” page, review the documents included in your 

uploaded file. To review your pleading before submission, select “Print Draft.” To 

continue with submission, select “Next.”
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13.On the “Review & Submit” page, respond to the question regarding the content 

of your pleading and select “Submit.”

14. After you submit your pleading, it should appear on the case record. You also will 

have access to it in your “Pleading Listing.”

ARCHIVED CASES

Your Dashboard Queues will include a “My Archived Assigned Cases” queue. The cases 

in this queue are cases that have been closed for over 180 days. E-Appeal automatically 

moves cases that have been closed for 180 days from the queue on your homepage to 

the “My Archived Assigned Cases” queue.

CHANGING YOUR CONTACT INFORMATION

Updating your contact information in e-Appeal is a two-step process: (1) you must first 

update your contact information in your e-Appeal Profile and then (2) you must file a 

pleading in all pending cases. 5 C.F.R. § 1201.26. The pleading you file provides notice 

to the parties and MSPB and is included in the case record. 
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Updating your Contact Information in Your e-Appeal Profile:

1. Navigate to “Quick Links” on your Dashboard and select “My Profile.”

2. Update the applicable fields and then select “Save & Exit.”

3. If you change your email address, you will receive an email notification at your 

new email address asking you to verify the new email address. 

4. When you update contact information in your profile, e-Appeal automatically 

drafts a Change of Contact Information Pleading for you to complete in each of 

your pending cases. 

Filing a Change of Contact Information Pleading in Your Pending Cases:

1. Navigate to a pending case in which you are filing a Change of Contact Information 

pleading. As referenced above, a draft Change of Contact Information pleading 

has been automatically generated and is available for your completion on the 

Pleading Listing, titled, “Contact Information Change.” 

2. Finish submitting your Change of Contact Information pleading. This pleading 

provides notice to the parties and MSPB and is included in the case record. You 

will not be permitted to file any other pleading in your pending cases until you 

complete and submit the generated Change of Contact Information pleading in
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each pending case. Ensure that you submit a Change of Contact Information 

pleading in each pending case.

RECOVERING YOUR USERNAME OR PASSWORD

Recovering Your Username

1. From the e-Appeal login page, select the option to log in as a “Returning User.”

2. Review the ‘Security Policy – Warning” pop up and select “Acknowledge.”

3. Select the link “Forgot username?”

4. Enter your email address and select “Submit.”

5. Check your email for the “Username Recovery” email that provides your 

username.

6. Return to e-Appeal and log in.

Recovering Your Password

1. From the e-Appeal login page, select the option to log in as a “Returning User.”

2. Review the ‘Security Policy – Warning” pop up and select “Acknowledge.”

3. Select the link “Forgot password?”

4. Enter your username and select “Submit.”

5. E-Appeal sends you an email to reset your password, including a code which you 

must enter into e-Appeal to complete the password reset. The reset must be 

completed within 24 hours. 
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6. Check your email for the “Password Reset” email. 

7. In e-Appeal, select the option to “Enter Code.”

8. Enter your username, the reset code that was emailed to you, and your new 

password. Select “Reset Password.”

9. E-Appeal states that your password has been successfully changed. You can now 

log in as a “Returning User.”
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CHANGING YOUR PASSWORD

1. Navigate to “Quick Links” and select “My Profile.”

2. Scroll to the bottom of the “My Profile” page and select “Change Password.”

3. Enter your current password and new password. Confirm your new password and 

select “Save.”

FILING AN ADDENDUM

Users in the roles of Appellant and Appellant Representative may use the option from 

the cases on their dashboard to “Initiate Case Proceeding” to refile an appeal dismissed 

without prejudice or file an addendum proceeding (e.g., motion for attorney fees or

petition for enforcement). 

1. Select the option “Initiate Case Proceeding” next to the appropriate case on your 

dashboard.
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2. After selecting this option, e-Appeal automatically generates a draft request for

an addendum on the Pleading Listing and brings you to this pleading. To complete

your pleading, select “Next.”

3. Select the appropriate Proceeding Type and continue through the prompts to

complete and submit your pleading.

4. After you submit your pleading, it will not appear on the case record for the

original docket number because it will be docketed as a separate matter. However,

if you select the “Pleadings” tab, the pleading you submitted will appear with a

status of “Submitted.” It will be reviewed by the appropriate office.

5. When it is docketed, the new addendum matter will then appear on your

dashboard with the new applicable docket number.