2004*****

 MSPB 2004 Federal Human Capital Survey Results

Percent 

Positive

Neither 

Agree nor 

Disagree Disagree

Item 

Response 

Total**

Do Not 

Know/ No 

Basis to 

Judge

N 132.0

% 82 10 8

N 132.0

% 89 7 4

N 132.0

% 70 11 18

N 132.0

% 82 12 6

N 132.0

% 86 11 3

N 132.0

%

N 132.0

%

N 132.0

%

N 100 13 17 131 1

% 76.8 10.1 13.1 100.0

N 132.0

% 67 15 18 0

N 98 20 13 131 3

% 74.7 15.2 10.1 100.0

N 132.0

% 97 2 1 0

N 132.0

%

90 8 2 0

N 114 12 4 129 3

%

87.8 9.2 3.1 100.0

N 103 9 13 125 7

% 82.1 7.4 10.5 100.0

N 115 11 5 131 1

% 87.9 8.1 4.0 100.0

N 71 26 25 123 9

% 58.1 21.5 20.4 100.0

N 84 15 30 129 3

% 65.3 11.2 23.5 100.0

N 132.0

%

N 132.0

% 92 6 1

N 104 15 11 129 3

% 80.6 11.2 8.2 100.0

N 78 25 22 125 7

% 62.1 20.0 17.9 100.0

N 65 34 21 120 12

% 53.8 28.6 17.6 100.0

N 66 26 28 120 12

% 54.9 22.0 23.1 100.0

N 83 20 22 125 7

% 66.3 15.8 17.9 100.0

*4. My work gives me a feeling of personal accomplishment.

*5. I like the kind of work I do.

6. I know what is expected of me on the job.

*1. I am given a real opportunity to improve my skills in my 

organization.

2. I have enough information to do my job well.

3. I feel encouraged to come up with new and better ways of doing 

things.

*10. My workload is reasonable.

*11. My talents are used well in the workplace.

*12. I know how my work relates to the agency's goals and priorities.

7. When needed I am willing to put in the extra effort to get a job 

done.

8. I am constantly looking for ways to do my job better.

9. I have sufficient resources (for example, people, materials, budget) 

to get my job done.

16. I am held accountable for achieving results.

17. I can disclose a suspected violation of any law, rule or regulation 

without fear of reprisal.

*18. My training needs are assessed.

*13. The work I do is important.

*14. Physical conditions (for example, noise level, temperature, 

lighting, cleanliness in the workplace) allow employees to perform 

their jobs well.

*15. My performance appraisal is a fair reflection of my performance.

*22. Promotions in my work unit are based on merit.

*23. In my work unit, steps are taken to deal with a poor performer who 

cannot or will not improve.

*24. In my work unit, differences in performance are recognized in a 

meaningful way.

*19. In my most recent performance appraisal, I understood what I had 

to do to be rated at different performance levels (for example, 

*20. The people I work with cooperate to get the job done.

*21. My work unit is able to recruit people with the right skills.

25. Awards in my work unit depend on how well employees perform 

their jobs.
N 132.0 % 89 7 4

0

N 74 40 16 129

3

% 57.1 30.6 12.2 100.0 N 132.0 % 95 3 2 N 121 7 4 132

1

% 92.0 5.0 3.0 100.0 N 82 28 20 129

4

% 63.3 21.4 15.3 100.0 N 82 17 26 125

7

% 65.3 13.7 21.1 100.0 N 63 29 32 124

7

% 51.1 23.4 25.5 100.0 N 132.0 %N 106 13 8 127

4

% 83.3 10.4 6.3 100.0 N 132.0 %

85 12

30

N 132.0 % 82 13 5

0

N 83 16 24 123 11 % 67.7 12.9 19.4 100.0 N 98 13 12 123 9 % 79.6 10.8 9.7 100.0 N 132.0 %N 132.0 % 77 13 10 N 132.0 %N 112 12 7 131 1 % 85.9 9.1 5.1 100.0 N 90 20 22 132 1 % 68.0 15.0 17.0 100.0 N 81 24 26 131 1 % 61.6 18.2 20.2 100.0 N 94 25 8 127 5 % 74.0 19.8 6.3 100.0 N 132.0 %

76 12 13

0

N 112

7 11 1293

% 86.7 5.1 8.2 100.0 N 132.0 %N 132.0 %N 132.0 %N 132.0 %N 132.0 % 73 17 10 N 49 50 33 132

1

% 37.0 38.0 25.0 100.0 N 62 38 21 121 11

28. How would you rate the overall quality of work done by your work 

unit?

*29. The workforce has the job-relevant knowledge and skills necessary 

to accomplish organizational goals.

*30. Employees have a feeling of personal empowerment with respect 

to work processes.

26. Employees in my work unit share job knowledge with each other.

27. The skill level in my work unit has improved in the past year.

34. Policies and programs promote diversity in the workplace (for 

example, recruiting minorities and women, training in awareness 

*35. Employees are protected from health and safety hazards on the job.

*36. My organization has prepared employees for potential security 

threats.

31. Employees are recognized for providing high quality products and 

services.

*32. Creativity and innovation are rewarded.

*33. Pay raises depend on how well employees perform their jobs.

40. I recommend my organization as a good place to work.

41. I believe the results of this survey will be used to make my agency 

a better place to work.

*42. My supervisor supports my need to balance work and other life 

issues.

37. Arbitrary action, personal favoritism and coercion for partisan 

political purposes are not tolerated.

38. Prohibited Personnel Practices (for example, illegally 

discriminating for or against any employee/applicant, obstructing a 

39. My agency is successful at accomplishing its mission.

46. My supervisor/team leader provides me with constructive 

suggestions to improve my job performance.

*47. Supervisors/team leaders in my work unit support employee 

development.

48. My supervisor/team leader listens to what I have to say.

43. My supervisor/team leader provides me with opportunities to 

demonstrate my leadership skills.

*44. Discussions with my supervisor/team leader about my performance 

are worthwhile.

45. My supervisor/team leader is committed to a workforce 

representative of all segments of society.

*52. Overall, how good a job do you feel is being done by your 

immediate supervisor/team leader?

*53. In my organization, leaders generate high levels of motivation and 

commitment in the workforce.

54. My organization's leaders maintain high standards of honesty and 

integrity.

49. My supervisor/team leader treats me with respect.

50. In the last six months, my supervisor/team leader has talked with 

me about my performance.

*51. I have trust and confidence in my supervisor.
% 51.1 31.5 17.4 100.0

N 102 13 12 127 4

% 80.2 10.4 9.4 100.0

N 132.0

% 75 13 12 0

N 99 22 7 128 4

% 77.3 17.5 5.2 100.0

N 78 28 22 128 3

% 60.8 21.6 17.5 100.0

N 132.0

%

N

%

N 55 37 37 129 3

% 42.9 28.6 28.6 100.0

N

%

N

% 63 21 16

N

% 54 22 24

N

% 70 13 17

N

% 40 35 25

N

% 30 41 29

N

% 76 20 4

N

% 81 9 10

N

% 67 13 20

N

% 73 17 10

*--OPM-weighted data, DKs had already been calculated out

**--MSPB data, unweighted, DKs calculated out from frequencies

***--OPM data, unweighted (original data was weighted), DKs calculated out from frequencies

 --MSPB data, unweighted, DK was not an option on survey

** ***--OPM data, weighting unknown, DKs caluclated out from percentages (not provided frequencies)

54. My organization's leaders maintain high standards of honesty and 

integrity.

58. Managers promote communication among different work units (for 

example, about projects, goals, needed resources).

59. Managers support collaboration across work units to accomplish 

work objectives.

60. Overall, how good a job do you feel is being done by the manager 

directly above your immediate supervisor/team leader?

*55. Managers/supervisors/team leaders work well with employees of 

different backgrounds.

*56. Managers communicate the goals and priorities of the 

organization.

*57. Managers review and evaluate the organization's progress toward 

meeting its goals and objectives.

*64. How satisfied are you with the information you receive from 

management on what's going on in your organization?

*65. How satisfied are you with the recognition you receive for doing a 

good job?

*66. How satisfied are you with the policies and practices of your senior 

leaders?

*61. I have a high level of respect for my organization's senior leaders.

62. Senior leaders demonstrate support for Work/Life programs.

*63. How satisfied are you with your involvement in decisions that 

affect your work?

*70. Considering everything, how satisfied are you with your pay?

71. Considering everything, how satisfied are you with your 

organization?

*67. How satisfied are you with your opportunity to get a better job in 

your organization?

*68. How satisfied are you with the training you receive for your 

present job?

*69. Considering everything, how satisfied are you with your job?