U.S. Merit Systems Protection Board

2013 Annual Employee Survey Results

1. Interpretation of results: An analysis of MSPB’s 2013 Federal Employee Viewpoint Survey (EVS) results indicates that 

employees continue to have positive views of the agency’s mission to protect the merit system principles and to promote a 

workforce free of prohibited personnel practices. However, resource limitations continue to negatively affect employee perceptions 

and employees’ ability to operate effectively. The increase in MSPB’s workload due to the arrival of 32,000 furlough appeals is 

likely to compound the effect of lack of resources.

In 2013, MSPB’s average positive response to the survey’s 71 core questions was 64 percent—essentially unchanged from the 65 

percent average positive response in 2012. Four items increased and eight items decreased by 5 percentage points or more in 

positive response compared to 2012 results. The largest increase was 18 percent for preparing employees for potential security 

threats. The largest decrease was 13 percent for assessing training needs. 

A large proportion of MSPB employees continued to respond positively to questions focusing on agency mission. All of the five 

highest positive ratings (all above 90 percent) related directly or indirectly to agency mission. The questions with the highest 

positive responses involved (1) the employee’s willingness to put in extra effort to get the job done, (2) the kind of work the 

employee does, (3) the importance of the employee’s work, (4) knowing how the employee’s work relates to agency goals and 

priorities, and (5) overall quality of work done by the employee’s work unit. Overall engagement of MSPB employees also remains 

strong.

In contrast, only 35 percent of MSPB employees indicated that they had sufficient resources (including people) to get the job done, a 

4 percent decrease from 2012 results. Given the magnitude of this rating, its decline from previous years, and MSPB’s reliance on 

people to accomplish its knowledge-based work, it is not surprising that four-of-the-six lowest positive responses and five-of-the-six 

most declining responses (compared to 2012) were on questions related to resources. 

2. How the survey was conducted: The 2013 FEVS was administered on line from April 23, 2013 to June 7, 2013. An invitation 

to participate in the survey was sent via e-mail to the entire sample.
3. Description of sample: All of MSPB’s career civil service employees as of October 2012 were invited to participate in the 

survey. (Political appointees were not included in the sample.)

4. Number of employees surveyed, number responded, and representativeness of respondents: The survey was distributed to 

180 MSPB employees and 135 employees participated yielding an overall response rate of 75 percent. This is an improvement over 

MSPB’s 2012 response rate of 69 percent and is far greater than the 2013 governmentwide response rate of 48 percent. Due to 

MSPB’s small size, MSPB did not request demographic data beyond duty location (field or HQ) and bargaining unit status. These 

data have not yet been made available to MSPB.

5. The survey items and responses calculated as percentages for each response choice are included here. 
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 27 61 22 17 8 135 NA

% 64.00 19.38 44.62 17.21 12.20 6.59 100.00 

N 26 78 15 11 3 133 NA

% 78.07 18.85 59.23 11.17 8.32 2.43 100.00 

N 23 48 32 18 11 132 NA

% 53.64 16.94 36.71 24.54 12.99 8.83 100.00 

N 54 60 13 3 5 135 NA

% 83.69 38.79 44.89 10.21 2.27 3.83 100.00 

N 64 60 5 0 4 133 NA

% 93.15 47.82 45.33 3.68 0.00 3.17 100.00 

N 46 65 12 5 5 133 NA

% 83.22 33.55 49.67 9.13 3.68 3.97 100.00 

N 96 35 1 0 2 134 NA

% 97.78 70.85 26.93 0.65 0.00 1.57 100.00 

N 72 47 15 1 0 135 NA

% 88.30 52.35 35.95 11.05 0.65 0.00 100.00 

N 7 40 27 38 22 134 0

% 35.45 5.03 30.42 20.32 27.82 16.41 100.00 

N 11 61 32 20 10 134 0

% 52.62 7.62 45.00 25.51 14.57 7.29 100.00 

N 27 66 16 13 11 133 0

% 67.87 19.37 48.50 13.83 9.69 8.62 100.00 

N 60 63 4 2 3 132 0

% 92.59 43.76 48.83 3.56 1.53 2.32 100.00 

N 74 49 6 1 2 132 0

% 92.68 55.05 37.63 5.20 0.66 1.46 100.00 

N 54 58 10 7 5 134 0

% 84.06 40.53 43.53 7.35 4.90 3.70 100.00

 

N 40 64 10 11 9 134 0

% 77.43 28.95 48.48 7.31 8.56 6.70 100.00 

N 51 67 10 3 3 134 0

% 88.06 37.34 50.73 7.66 1.99 2.29 100.00 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

The work I do is important.

*15. My performance appraisal is a fair reflection of my performance.

16.

I am given a real opportunity to improve my skills in my 

organization.

I feel encouraged to come up with new and better ways of doing 

things.

When needed I am willing to put in the extra effort to get a job 

done.

I have sufficient resources (for example, people, materials, 

budget) to get my job done.

Physical conditions (for example, noise level, temperature, 

lighting, cleanliness in the workplace) allow employees to perform 

their jobs well.

I have enough information to do my job well.

My work gives me a feeling of personal accomplishment.

I like the kind of work I do.

I know what is expected of me on the job.

I am held accountable for achieving results.

I am constantly looking for ways to do my job better.

My workload is reasonable.

My talents are used well in the workplace.

I know how my work relates to the agency's goals and priorities.

*14.

2.

*4.

*5.

6.

8.

*10.

*11.

*12.

*13.

 

*1.

3.

7.

9.
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 28 40 26 20 16 130 4

% 51.39 20.64 30.74 20.11 15.68 12.83 100.00 

N 14 42 38 19 20 133 1

% 40.85 10.05 30.80 29.49 14.13 15.52 100.00 

N 47 58 10 12 6 133 1

% 77.63 33.81 43.82 8.62 9.20 4.55 100.00

 

N 46 63 7 12 7 135 NA

% 79.59 33.03 46.56 6.16 8.79 5.46 100.00 

N 20 57 26 17 10 130 5

% 57.65 14.60 43.05 21.93 13.03 7.39 100.00 

N 23 39 27 18 16 123 11

% 48.70 17.84 30.86 22.51 15.39 13.40 100.00 

N 7 35 39 22 15 118 17

% 34.47 5.65 28.82 34.72 17.83 12.98 100.00 

N 14 37 34 27 12 124 9

% 40.28 10.65 29.63 28.23 21.56 9.94 100.00 

N 21 38 29 21 16 125 9

% 45.95 16.12 29.83 24.18 16.83 13.04 100.00 

N 48 58 13 13 3 135 0

% 77.64 34.26 43.38 10.59 9.50 2.27 100.00 

N 18 43 42 14 8 125 9

% 48.83 13.54 35.30 33.53 11.20 6.44 100.00 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

N 79 42 9 2 2 134 NA

% 89.93 58.40 31.54 6.91 1.58 1.58 100.00 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 30 74 18 10 3 135 0

% 77.09 21.62 55.47 13.05 7.60 2.27 100.00 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

The workforce has the job-relevant knowledge and skills 

necessary to accomplish organizational goals.

*29.

*18.

*20.

*21.

*22.

26.

27.

My training needs are assessed.

The people I work with cooperate to get the job done.

My work unit is able to recruit people with the right skills.

Promotions in my work unit are based on merit.

Employees in my work unit share job knowledge with each other.

The skill level in my work unit has improved in the past year.

In my most recent performance appraisal, I understood what I had 

to do to be rated at different performance levels (for example, 

Fully Successful, Outstanding).

In my work unit, steps are taken to deal with a poor performer who 

cannot or will not improve.

 

 

 

17.

*19.

*23.

*24.

25.

28.

I can disclose a suspected violation of any law, rule or regulation 

without fear of reprisal.

How would you rate the overall quality of work done by your work 

unit?

In my work unit, differences in performance are recognized in a 

meaningful way.

Awards in my work unit depend on how well employees perform 

their jobs.
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 17 51 30 22 8 128 7

% 53.10 12.48 40.63 23.81 16.86 6.23 100.00 

N 18 47 29 21 13 128 6

% 49.51 13.31 36.20 24.16 16.26 10.07 100.00 

N 12 32 39 28 16 127 6

% 33.60 8.97 24.63 30.68 23.42 12.30 100.00 

N 8 22 36 38 18 122 12

% 23.54 6.17 17.38 30.33 31.33 14.80 100.00 

N 34 52 23 10 5 124 10

% 68.21 25.99 42.21 18.61 8.92 4.26 100.00

 

N 42 61 15 8 5 131 4

% 79.15 31.10 48.05 11.44 5.64 3.77 100.00 

N 36 74 16 6 2 134 0

% 82.34 26.58 55.76 11.95 4.35 1.36 100.00 

N 28 49 22 16 15 130 5

% 57.30 20.84 36.47 18.75 12.35 11.59 100.00 

N 39 51 21 4 10 125 6

% 69.95 30.33 39.62 18.74 3.42 7.89 100.00

 

N 35 76 17 4 1 133 2

% 83.22 25.57 57.64 12.84 3.22 0.72 100.00 

N 31 63 29 8 4 135 NA

% 69.04 21.89 47.15 21.65 5.94 3.37 100.00 

N 21 34 39 17 9 120 15

% 45.38 17.26 28.12 33.05 13.74 7.83 100.00 

N 60 48 15 5 5 133 2

% 80.87 44.16 36.71 11.25 4.03 3.84 100.00 

N 46 44 18 13 12 133 2

% 67.32 33.10 34.22 13.61 9.81 9.26 100.00 

N 43 48 21 12 9 133 1

% 68.26 31.11 37.16 15.63 9.36 6.75 100.00 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

My supervisor supports my need to balance work and other life 

issues.

My supervisor/team leader provides me with opportunities to 

demonstrate my leadership skills.

Discussions with my supervisor/team leader about my 

performance are worthwhile.

Creativity and innovation are rewarded.

Pay raises depend on how well employees perform their jobs.

My agency is successful at accomplishing its mission.

I recommend my organization as a good place to work.

Policies and programs promote diversity in the workplace (for 

example, recruiting minorities and women, training in awareness 

of diversity issues, mentoring).

Employees are protected from health and safety hazards on the 

job.

My organization has prepared employees for potential security 

threats.

Arbitrary action, personal favoritism and coercion for partisan 

political purposes are not tolerated.

Prohibited Personnel Practices (for example, illegally 

discriminating for or against any employee/applicant, obstructing a 

person's right to compete for employment, knowingly violating 

veterans' preference requirements) are not tolerated.

I believe the results of this survey will be used to make my agency 

a better place to work.

37.

38.

41.

 

*30.

31.

34.

*35.

*42.

43.

*44.

39.

40.

*36.

*32.

*33.

Employees have a feeling of personal empowerment with respect 

to work processes.

Employees are recognized for providing high quality products and 

services.
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 48 48 23 3 5 127 8

% 74.44 36.19 38.25 18.93 2.56 4.07 100.00 

N 41 44 22 17 9 133 1

% 63.30 29.58 33.72 16.67 13.16 6.86 100.00 

N 47 42 21 13 10 133 2

% 65.73 34.26 31.47 16.72 9.99 7.56 100.00 

N 56 48 13 9 8 134 NA

% 77.26 40.10 37.16 9.64 7.17 5.93 100.00 

N 68 43 8 5 9 133 NA

% 82.91 49.35 33.56 6.23 3.77 7.09 100.00 

N 59 58 5 7 5 134 NA

% 87.31 42.51 44.80 3.44 5.25 4.00 100.00 

N 54 44 13 10 14 135 NA

% 71.88 38.75 33.13 9.60 7.81 10.71 100.00 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

N 63 37 15 9 11 135 NA

% 73.55 45.07 28.48 10.99 7.03 8.42 100.00 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 12 32 42 31 12 129 6

% 33.58 8.84 24.74 33.09 24.13 9.20 100.00 

N 20 44 33 17 14 128 7

% 48.94 15.11 33.82 26.49 13.89 10.68 100.00 

N 25 61 28 6 5 125 8

% 68.11 19.13 48.98 23.11 4.77 4.01 100.00 

N 21 67 22 19 4 133 2

% 65.70 15.55 50.15 17.26 14.11 2.92 100.00 

N 27 59 29 10 4 129 6

% 65.18 20.37 44.81 23.49 8.18 3.15 100.00 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

*57.

Managers communicate the goals and priorities of the 

organization.

Managers review and evaluate the organization's progress toward 

meeting its goals and objectives.

My supervisor/team leader listens to what I have to say.

My supervisor/team leader treats me with respect.

I have trust and confidence in my supervisor.

In the last six months, my supervisor/team leader has talked with 

me about my performance.

Overall, how good a job do you feel is being done by your 

immediate supervisor/team leader?

In my organization, leaders generate high levels of motivation and 

commitment in the workforce.

My organization's leaders maintain high standards of honesty and 

integrity.

Managers/supervisors/team leaders work well with employees of 

different backgrounds.

*53.

54.

*55.

*56.

 

 

 

45.

46.

*47.

50.

Supervisors/team leaders in my work unit support employee 

development.

*52.

My supervisor/team leader is committed to a workforce 

representative of all segments of society.

My supervisor/team leader provides me with constructive 

suggestions to improve my job performance.

48.

49.

*51.
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 17 46 26 26 13 128 7

% 48.57 13.16 35.40 21.53 19.77 10.13 100.00 

N 16 53 25 20 11 125 8

% 54.64 12.32 42.32 21.19 15.68 8.49 100.00 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 26 56 30 4 6 122 13

% 66.27 20.92 45.35 25.05 3.34 5.33 100.00 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 26 43 36 17 11 133 2

% 52.14 19.70 32.44 26.96 12.70 8.20 100.00 

N 40 49 24 8 2 123 11

% 72.57 31.91 40.65 19.47 6.41 1.56 100.00 

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

N 20 54 24 25 12 135 NA

% 55.01 14.39 40.62 18.03 17.69 9.26 100.00 

N 18 47 36 21 13 135 NA

% 47.85 13.08 34.76 27.80 14.93 9.42 100.00 

N 25 46 28 23 12 134 NA

% 51.40 17.85 33.55 22.57 16.97 9.06 100.00 

N 12 39 50 23 10 134 NA

% 37.70 8.47 29.22 37.93 17.03 7.34 100.00 

N 9 30 54 24 17 134 NA

% 27.85 6.32 21.54 40.68 18.29 13.17 100.00 

N 11 58 32 15 19 135 NA

% 51.08 7.72 43.36 23.31 11.18 14.43 100.00 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

*68.

How satisfied are you with your opportunity to get a better job in 

your organization?

How satisfied are you with the training you receive for your 

present job?

I have a high level of respect for my organization's senior leaders.

Senior leaders demonstrate support for Work/Life programs.

How satisfied are you with your involvement in decisions that 

affect your work?

How satisfied are you with the information you receive from 

management on what's going on in your organization?

How satisfied are you with the recognition you receive for doing a 

good job?

How satisfied are you with the policies and practices of your 

senior leaders?

*63.

*64.

*65.

*66.

*67.

 

 

 

 

58.

59.

60.

*61.

62.

Managers promote communication among different work units (for 

example, about projects, goals, needed resources).

Managers support collaboration across work units to accomplish 

work objectives.

Overall, how good a job do you feel is being done by the manager 

directly above your immediate supervisor/team leader?
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

N 37 64 16 10 7 134 NA

% 74.65 26.35 48.30 12.47 7.31 5.57 100.00 

N 22 49 29 24 11 135 NA

% 51.96 16.38 35.58 22.67 17.39 7.98 100.00 

N 23 62 31 10 7 133 NA

% 63.46 16.99 46.47 23.36 7.47 5.71 100.00 

72. Have you been notified that you are eligible to telework? Telework 

means working at a location other than your normal work site 

during your regular work hours (excludes travel). N %

104 77.10

28 20.37

3 2.53

135 100.00

73. Please select the response below that BEST describes your 

current teleworking situation: N %

14 10.51

52 38.94

8 6.04

16 11.80

6 4.66

5 3.46

14 10.01

20 14.58

135 100.00

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

* AES prescribed items Number of surveys administered: 180

Response Rate: 75.0%

 

I do not telework because I did not receive approval to do so, even though I have the kind 

of job where I can telework.

I do not telework because I choose not to telework.

Total

71.

*69.

*70.

Considering everything, how satisfied are you with your 

organization?

Considering everything, how satisfied are you with your job?

Considering everything, how satisfied are you with your pay?

I telework 3 or more days per week.

I telework 1 or 2 days per week.

I telework, but no more than 1 or 2 days per month.

I telework very infrequently, on an unscheduled or short-term basis.

I do not telework because I have to be physically present on the job (e.g., Law 

Enforcement Officers, Park Rangers, Security Personnel).

I do not telework because I have technical issues (e.g., connectivity, inadequate 

equipment) that prevent me from teleworking.

Yes

No

Not sure

Total
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

74. Do you participate in the following Work/Life programs? Alternative 

Work Schedules (AWS) N %

Yes 63 46.52

No 63 47.58

Not available to me 8 5.91

Total 134 100.00

75. Do you participate in the following Work/Life programs? Health and 

Wellness Programs (for example, exercise, medical screening, quit 

smoking programs) N %

Yes 33 24.78

No 84 62.76

Not available to me 17 12.46

Total 134 100.00

76. Do you participate in the following Work/Life programs? Employee 

Assistance Program (EAP) N %

Yes 19 14.53

No 115 85.47

Not available to me 0 0.00

Total 134 100.00

77. Do you participate in the following Work/Life programs? Child Care 

Programs (for example, daycare, parenting classes, parenting support 

groups) N %

Yes 3 2.24

No 98 72.94

Not available to me 33 24.82

Total 134 100.00

78. Do you participate in the following Work/Life programs? Elder Care 

Programs (for example, support groups, speakers) N %

Yes 3 2.22

No 96 70.90

Not available to me 36 26.88

Total 135 100.00

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

Percentages are weighted to represent the Agency's population. Number of surveys completed: 135

Number of surveys administered: 180

Response Rate: 75.0%
MERIT SYSTEMS PROTECTION BOARD 

2013 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

N 40 34 8 5 2 89 1

% 82.84 43.14 39.70 8.97 5.84 2.35 100.00 

N 39 19 1 2 1 62 2

% 93.68 61.65 32.03 1.58 3.17 1.57 100.00 

N 3 16 8 1 0 28 3

% 68.29 10.49 57.80 27.85 3.86 0.00 100.00

 

N 4 8 5 0 0 17 3

% 70.97 24.18 46.80 29.03 0.00 0.00 100.00 

N 0 2 1 0 0 3 1

% 67.48 0.00 67.48 32.52 0.00 0.00 100.00

 

N 0 2 1 0 0 3 0

% 67.48 0.00 67.48 32.52 0.00 0.00 100.00

 

Survey Administration Period: April 23, 2013 to June 7, 2013 Sample or Census: Census

The work/life satisfaction results only include employees who indicated that they participated in the program. Number of surveys completed: 135

Percentages are weighted to represent the Agency's population. Number of surveys administered: 180

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Response Rate: 75.0%

 

79.

80.

81.

82.

83.

84.

How satisfied are you with the following Work/Life programs in 

your agency? Telework

How satisfied are you with the following Work/Life programs in 

your agency? Alternative Work Schedules (AWS)

How satisfied are you with the following Work/Life programs in 

your agency? Health and Wellness Programs (for example, 

exercise, medical screening, quit smoking programs)

How satisfied are you with the following Work/Life programs in 

your agency? Employee Assistance Program (EAP)

How satisfied are you with the following Work/Life programs in 

your agency? Child Care Programs (for example, daycare, 

parenting classes, parenting support groups)

How satisfied are you with the following Work/Life programs in 

your agency? Elder Care Programs (for example, support groups, 

speakers)