U.S. Merit Systems Protection Board 2018 Annual Employee Survey Results

1. Interpretation of results: Despite a lack of quorum for over 21 months, the 2018 FEVS results 

indicate that MSPB employees continue to report being willing to put in extra work to get the job 

done, to believe in the importance of the work that they do, and understand their role in 

accomplishing the agency’s goals and priorities. Many of the five highest positive ratings in 2018 are 

related directly or indirectly to an employee’s commitment to the agency’s mission. The questions 

with the highest positive responses involved (1) when needed I am willing to put in the extra effort 

to get a job done, (2) the work I do is important, (3) I know how my work relates to the agency’s 

goals and priorities, (4) I am constantly looking for ways to do my job better, and (5) the quality of 

work done by my work unit.

The highest percent negative ratings were related to (1) rewarding creativity, (2) senior leaders 

generating high levels of motivation and commitment, (3) dealing with poor performers in my work 

unit, (4) managers promoting communication among different work units, and (5) opportunity to get 

a better job in the agency.

Comparing percent positive responses in 2018 to those in 2017, the largest increase was 5 percent 

for two questions involving reasonable workload and senior leaders demonstrating support for 

work/life programs. The largest decreases were for questions about managers promoting 

communication among different work units, and satisfaction with information received about what 

is going on in the agency. 

2. How the survey was conducted: The web-based 2018 FEVS was administered May 8, 2018 to 

June 19, 2018. An invitation to participate in the survey was sent via email to all survey participants. 

3. Description of sample: All of MSPB’s permanent career civil service employees onboard as of 

October 2017 were invited to participate in the survey. (Political and temporary appointees were not 

included in the sample.)

4. Number of employees surveyed, number responded, and representativeness of 

respondents: The survey was distributed to 197 MSPB employees and 135 employees participated, 

yielding an overall response rate of 69 percent. Due to MSPB’s small size, MSPB does not link 

results to demographic characteristics.

5. The survey items and responses provided to MSPB by OPM are attached.
Merit Systems Protection Board Federal Employee Viewpoint Survey - Annual Employee Survey Questions FY 2018

Item 

#

Item Text

Percent

Positive

%

Strongly

Agree/

Very

Good/

Very

Satisfied

%

Agree/

Good/

Satisfied

%

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

%

Disagree/

Poor/

Dissatisfied

%

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

%

Percent

Negative

%

Strongly

Agree/

Very

Good/

Very

Satisfied

N

Agree/

Good/

Satisfied

N

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

N

Disagree/

Poor/

Dissatisfied

N

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

N

Item

Response

Total**

N

Do Not

Know/

No

Basis to

Judge

N

1

*I am given a real opportunity to improve my skills 

in my organization.

70.8% 30.7% 40.1% 13.6% 14.3% 1.4% 15.6% 43 53 18 18 2 134 N/A

2 I have enough information to do my job well. 84.3% 33.5% 50.8% 10.2% 4.8% 0.7% 5.5% 47 66 13 7 1 134 N/A

3

I feel encouraged to come up with new and better 

ways of doing things.

51.9% 21.5% 30.3% 20.0% 22.1% 6.1% 28.2% 30 41 26 29 8 134 N/A

4

My work gives me a feeling of personal 

accomplishment.

74.5% 37.8% 36.7% 12.8% 9.0% 3.7% 12.8% 53 49 16 12 5 135 N/A

5 I like the kind of work I do. 83.4% 46.7% 36.7% 9.1% 6.8% 0.7% 7.5% 64 48 13 9 1 135 N/A

6 I know what is expected of me on the job. 76.0% 40.9% 35.1% 12.4% 8.8% 2.7% 11.6% 57 47 16 11 4 135 N/A

7

When needed I am willing to put in the extra 

effort to get a job done.

96.9% 73.3% 23.6% 0.7% 2.4% 0.0% 2.4% 99 32 1 3 0 135 N/A

8

I am constantly looking for ways to do my job 

better.

89.4% 56.4% 33.0% 6.8% 3.1% 0.7% 3.8% 75 45 9 4 1 134 N/A

9

I have sufficient resources (for example, people, 

materials, budget) to get my job done. 64.2% 15.7% 48.5% 14.9% 15.8% 5.1% 21.0% 23 64 19 21 7 134 1

10 *My workload is reasonable. 72.0% 14.9% 57.1% 10.5% 13.9% 3.7% 17.6% 21 76 14 18 5 134 1

11 *My talents are used well in the workplace. 66.3% 24.1% 42.3% 12.2% 16.7% 4.8% 21.5% 33 57 16 21 6 133 1

12

*I know how my work relates to the agency's 

goals.

90.0% 48.4% 41.6% 4.8% 3.1% 2.1% 5.3% 67 53 7 4 3 134 1

13 The work I do is important. 94.1% 55.4% 38.7% 3.8% 1.3% 0.7% 2.1% 75 51 5 2 1 134 1

14

Physical conditions (for example, noise level, 

temperature, lighting, cleanliness in the 

workplace) allow employees to perform their jobs 

well.

83.7% 45.4% 38.3% 6.9% 7.7% 1.7% 9.4% 62 49 9 11 2 133 2

15

My performance appraisal is a fair reflection of my 

performance.

74.9% 35.1% 39.8% 12.4% 7.8% 4.8% 12.7% 49 52 16 9 6 132 3

16 I am held accountable for achieving results. 87.7% 43.3% 44.4% 8.4% 2.2% 1.8% 3.9% 58 58 10 3 2 131 3

17

*I can disclose a suspected violation of any law, 

rule or regulation without fear of reprisal. 57.3% 32.5% 24.9% 15.3% 9.7% 17.6% 27.3% 43 31 19 13 21 127 8

18 My training needs are assessed. 49.5% 21.0% 28.5% 27.6% 16.8% 6.1% 22.9% 29 38 34 22 8 131 3

* Annual Employee Survey prescribed items as of 2017 (5 C.F.R. Part 250, Subpart C).

**Unweighted count of responses exclude 'Do not know' and 'No basis to judge'. 1 of 7
Merit Systems Protection Board Federal Employee Viewpoint Survey - Annual Employee Survey Questions FY 2018

Item 

#

Item Text

Percent

Positive

%

Strongly

Agree/

Very

Good/

Very

Satisfied

%

Agree/

Good/

Satisfied

%

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

%

Disagree/

Poor/

Dissatisfied

%

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

%

Percent

Negative

%

Strongly

Agree/

Very

Good/

Very

Satisfied

N

Agree/

Good/

Satisfied

N

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

N

Disagree/

Poor/

Dissatisfied

N

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

N

Item

Response

Total**

N

Do Not

Know/

No

Basis to

Judge

N

19

In my most recent performance appraisal, I 

understood what I had to do to be rated at 

different performance levels (for example, Fully 

Successful, Outstanding).

73.9% 36.1% 37.8% 5.2% 15.1% 5.8% 20.9% 50 50 7 19 8 134 1

20

*The people I work with cooperate to get the job 

done.

75.6% 29.9% 45.7% 10.9% 10.4% 3.1% 13.5% 42 61 14 14 4 135 N/A

21

My work unit is able to recruit people with the 

right skills.

64.2% 23.5% 40.7% 17.6% 11.4% 6.8% 18.2% 32 57 22 14 9 134 1

22 Promotions in my work unit are based on merit. 49.6% 24.8% 24.8% 25.8% 14.2% 10.4% 24.6% 30 28 29 15 12 114 20

23

In my work unit, steps are taken to deal with a 

poor performer who cannot or will not improve. 35.2% 13.0% 22.2% 31.2% 21.7% 11.9% 33.5% 15 25 35 25 12 112 21

24

*In my work unit, differences in performance are 

recognized in a meaningful way.

44.5% 14.4% 30.1% 23.5% 22.3% 9.7% 32.1% 18 37 28 27 11 121 14

25

Awards in my work unit depend on how well 

employees perform their jobs.

54.4% 19.4% 35.0% 22.4% 11.9% 11.3% 23.2% 26 46 29 15 14 130 5

26

Employees in my work unit share job knowledge 

with each other.

81.2% 39.3% 41.9% 8.7% 5.0% 5.0% 10.1% 54 57 11 7 6 135 0

27

The skill level in my work unit has improved in the 

past year.

55.0% 22.5% 32.5% 30.3% 10.8% 3.9% 14.7% 30 43 38 14 5 130 5

28

How would you rate the overall quality of work 

done by your work unit?

87.9% 42.9% 44.9% 9.8% 2.4% 0.0% 2.4% 61 59 12 3 0 135 N/A

29

*My work unit has the job-relevant knowledge 

and skills necessary to accomplish organizational 

goals.

87.2% 40.4% 46.9% 8.8% 3.0% 1.0% 4.0% 57 62 11 4 1 135 0

30

Employees have a feeling of personal 

empowerment with respect to work processes. 49.1% 15.8% 33.3% 28.1% 15.1% 7.8% 22.8% 22 44 34 20 9 129 3

31

Employees are recognized for providing high 

quality products and services.

57.0% 20.3% 36.7% 17.4% 18.9% 6.6% 25.5% 28 49 22 24 8 131 2

32 Creativity and innovation are rewarded. 34.8% 14.8% 20.0% 31.3% 21.4% 12.4% 33.9% 21 27 40 28 16 132 1

33

Pay raises depend on how well employees 

perform their jobs.

36.3% 13.7% 22.6% 31.2% 18.5% 13.9% 32.4% 18 28 37 22 16 121 10

* Annual Employee Survey prescribed items as of 2017 (5 C.F.R. Part 250, Subpart C).

**Unweighted count of responses exclude 'Do not know' and 'No basis to judge'. 2 of 7
Merit Systems Protection Board Federal Employee Viewpoint Survey - Annual Employee Survey Questions FY 2018

Item 

#

Item Text

Percent

Positive

%

Strongly

Agree/

Very

Good/

Very

Satisfied

%

Agree/

Good/

Satisfied

%

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

%

Disagree/

Poor/

Dissatisfied

%

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

%

Percent

Negative

%

Strongly

Agree/

Very

Good/

Very

Satisfied

N

Agree/

Good/

Satisfied

N

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

N

Disagree/

Poor/

Dissatisfied

N

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

N

Item

Response

Total**

N

Do Not

Know/

No

Basis to

Judge

N

34

Policies and programs promote diversity in the 

workplace (for example, recruiting minorities and 

women, training in awareness of diversity issues, 

mentoring).

64.0% 30.0% 34.1% 19.8% 9.8% 6.4% 16.2% 40 45 24 11 7 127 6

35

Employees are protected from health and safety 

hazards on the job.

79.0% 33.6% 45.5% 14.5% 4.7% 1.8% 6.5% 45 57 19 6 2 129 4

36

My organization has prepared employees for 

potential security threats.

86.0% 39.1% 46.9% 7.0% 4.9% 2.1% 7.0% 52 63 8 6 2 131 1

37

Arbitrary action, personal favoritism and coercion 

for partisan political purposes are not tolerated.

56.1% 28.0% 28.0% 16.4% 12.1% 15.5% 27.6% 37 35 20 14 19 125 8

38

Prohibited Personnel Practices (for example, 

illegally discriminating for or against any 

employee/applicant, obstructing a person's right 

to compete for employment, knowingly violating 

veterans' preference requirements) are not 

tolerated.

61.3% 31.9% 29.4% 17.0% 8.3% 13.3% 21.6% 42 36 20 10 15 123 9

39

My agency is successful at accomplishing its 

mission.

77.0% 33.1% 43.9% 14.4% 5.0% 3.6% 8.6% 44 55 18 6 4 127 5

40

*I recommend my organization as a good place to 

work.

65.9% 32.6% 33.2% 14.5% 11.8% 7.9% 19.6% 45 45 18 16 9 133 N/A

41

*I believe the results of this survey will be used to 

make my agency a better place to work. 44.6% 20.3% 24.3% 25.9% 13.0% 16.5% 29.5% 26 30 31 15 20 122 11

42

My supervisor supports my need to balance work 

and other life issues. 85.1% 47.4% 37.7% 6.6% 6.9% 1.4% 8.3% 65 47 9 8 2 131 1

43

My supervisor provides me with opportunities to 

demonstrate my leadership skills. 67.2% 31.1% 36.1% 13.4% 11.3% 8.2% 19.4% 42 47 17 14 10 130 2

44

Discussions with my supervisor about my 

performance are worthwhile.

58.8% 31.8% 27.0% 20.7% 9.1% 11.4% 20.5% 45 35 27 12 14 133 0

45

My supervisor is committed to a workforce 

representative of all segments of society.

63.7% 32.3% 31.4% 22.0% 5.7% 8.6% 14.3% 44 41 26 7 10 128 5

46

My supervisor provides me with constructive 

suggestions to improve my job performance.

62.3% 29.8% 32.5% 15.0% 12.9% 9.7% 22.6% 43 42 19 17 12 133 0

47

Supervisors in my work unit support employee 

development.

66.8% 31.4% 35.4% 18.6% 9.7% 4.8% 14.6% 44 46 24 12 6 132 1

* Annual Employee Survey prescribed items as of 2017 (5 C.F.R. Part 250, Subpart C).

**Unweighted count of responses exclude 'Do not know' and 'No basis to judge'. 3 of 7
Merit Systems Protection Board Federal Employee Viewpoint Survey - Annual Employee Survey Questions FY 2018

Item 

#

Item Text

Percent

Positive

%

Strongly

Agree/

Very

Good/

Very

Satisfied

%

Agree/

Good/

Satisfied

%

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

%

Disagree/

Poor/

Dissatisfied

%

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

%

Percent

Negative

%

Strongly

Agree/

Very

Good/

Very

Satisfied

N

Agree/

Good/

Satisfied

N

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

N

Disagree/

Poor/

Dissatisfied

N

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

N

Item

Response

Total**

N

Do Not

Know/

No

Basis to

Judge

N

48 My supervisor listens to what I have to say. 77.0% 42.4% 34.6% 7.4% 6.3% 9.3% 15.5% 59 45 10 8 11 133 N/A

49 My supervisor treats me with respect. 80.5% 50.3% 30.2% 9.4% 4.2% 5.9% 10.1% 69 39 12 5 7 132 N/A

50

In the last six months, my supervisor has talked 

with me about my performance. 75.7% 41.8% 33.9% 7.1% 11.4% 5.8% 17.2% 59 44 9 14 7 133 N/A

51 I have trust and confidence in my supervisor. 62.1% 35.7% 26.4% 18.2% 9.7% 10.0% 19.7% 50 35 23 12 12 132 N/A

52

Overall, how good a job do you feel is being done 

by your immediate supervisor?

70.1% 42.3% 27.8% 17.8% 4.9% 7.2% 12.1% 59 36 23 6 9 133 N/A

53

In my organization, senior leaders generate high 

levels of motivation and commitment in the 

workforce.

37.3% 11.6% 25.7% 29.2% 15.0% 18.6% 33.6% 16 34 37 19 23 129 4

54

My organization's senior leaders maintain high 

standards of honesty and integrity. 53.8% 18.1% 35.7% 24.8% 3.4% 18.1% 21.4% 24 45 30 4 21 124 8

55

Supervisors work well with employees of different 

backgrounds.

59.7% 20.6% 39.1% 21.0% 6.6% 12.7% 19.3% 26 46 25 8 13 118 13

56

*Managers communicate the goals of the 

organization.

60.7% 17.7% 42.9% 23.8% 4.9% 10.6% 15.5% 25 56 30 7 13 131 1

57

Managers review and evaluate the organization's 

progress toward meeting its goals and objectives.

60.9% 18.5% 42.4% 26.8% 4.7% 7.7% 12.3% 24 51 31 6 8 120 12

58

Managers promote communication among 

different work units (for example, about projects, 

goals, needed resources).

40.6% 12.2% 28.4% 26.3% 18.2% 14.9% 33.1% 17 37 32 23 18 127 6

59

Managers support collaboration across work units 

to accomplish work objectives.

43.9% 13.5% 30.4% 28.1% 12.9% 15.2% 28.1% 18 39 34 16 18 125 7

60

Overall, how good a job do you feel is being done 

by the manager directly above your immediate 

supervisor?

63.1% 28.8% 34.4% 21.4% 7.8% 7.6% 15.5% 38 42 28 10 10 128 5

61

I have a high level of respect for my organization's 

senior leaders.

54.4% 21.4% 33.0% 24.3% 11.8% 9.5% 21.3% 30 42 33 15 12 132 1

62

Senior leaders demonstrate support for Work/Life 

programs.

69.0% 26.2% 42.8% 23.8% 5.6% 1.5% 7.2% 33 51 28 7 2 121 12

63

*How satisfied are you with your involvement in 

decisions that affect your work?

54.6% 17.6% 37.0% 16.9% 22.5% 5.9% 28.4% 25 49 22 28 7 131 N/A

* Annual Employee Survey prescribed items as of 2017 (5 C.F.R. Part 250, Subpart C).

**Unweighted count of responses exclude 'Do not know' and 'No basis to judge'. 4 of 7
Merit Systems Protection Board Federal Employee Viewpoint Survey - Annual Employee Survey Questions FY 2018

Item 

#

Item Text

Percent

Positive

%

Strongly

Agree/

Very

Good/

Very

Satisfied

%

Agree/

Good/

Satisfied

%

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

%

Disagree/

Poor/

Dissatisfied

%

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

%

Percent

Negative

%

Strongly

Agree/

Very

Good/

Very

Satisfied

N

Agree/

Good/

Satisfied

N

Neither

Agree nor

Disagree/

Fair/

Neither

Satisfied

nor

Dissatisfied

N

Disagree/

Poor/

Dissatisfied

N

Strongly

Disagree/

Very Poor/

Very

Dissatisfied

N

Item

Response

Total**

N

Do Not

Know/

No

Basis to

Judge

N

64

*How satisfied are you with the information you 

receive from management on what's going on in 

your organization?

47.2% 16.1% 31.0% 26.7% 15.8% 10.3% 26.2% 23 40 33 20 14 130 N/A

65

*How satisfied are you with the recognition you 

receive for doing a good job? 55.3% 22.6% 32.7% 27.9% 8.1% 8.8% 16.8% 32 43 34 11 11 131 N/A

66

How satisfied are you with the policies and 

practices of your senior leaders?

44.2% 18.0% 26.2% 31.4% 13.8% 10.6% 24.4% 26 34 39 18 14 131 N/A

67

How satisfied are you with your opportunity to 

get a better job in your organization?

27.9% 12.1% 15.8% 39.1% 20.0% 13.0% 33.0% 17 21 51 26 16 131 N/A

68

How satisfied are you with the training you 

receive for your present job?

57.1% 23.0% 34.0% 27.3% 12.5% 3.2% 15.7% 32 46 34 15 4 131 N/A

69

*Considering everything, how satisfied are you 

with your job? 68.4% 28.5% 40.0% 13.7% 14.0% 3.9% 17.9% 39 52 18 17 5 131 N/A

70

Considering everything, how satisfied are you with 

your pay?

67.1% 17.2% 49.9% 12.9% 16.8% 3.2% 19.9% 24 66 16 21 4 131 N/A

71

*Considering everything, how satisfied are you 

with your organization?

65.7% 21.7% 44.0% 16.1% 13.6% 4.6% 18.2% 30 57 20 17 6 130 N/A

* Annual Employee Survey prescribed items as of 2017 (5 C.F.R. Part 250, Subpart C).

**Unweighted count of responses exclude 'Do not know' and 'No basis to judge'. 5 of 7
Merit Systems Protection Board Work Life-Telework FY 2018

N %

15 11.0%

12 9.5%

51 39.0%

31 23.1%

0 0.0%

3 2.8%

0 0.0%

10 7.6%

9 6.9%

131 100.0%

N Satisfaction % All Response Options %

Very Satisfied 57 48.3% 43.8%

Satisfied 44 39.2% 33.8%

Neither Satisfied nor Dissatisfied 8 7.8% 6.2%

Dissatisfied 4 3.1% 3.1%

Very Dissatisfied 2 1.6% 1.5%

115 100.0% 88.5%

I choose not to participate in these programs 3 -- 2.3%

These programs are not available to me 11 -- 8.5%

I am unaware of these programs 1 -- 0.8%

130 100.0% 100.0%

N Satisfaction % All Response Options %

Very Satisfied 56 53.1% 43.4%

Satisfied 37 36.0% 28.7%

Neither Satisfied nor Dissatisfied 10 10.9% 7.8%

Dissatisfied 0 0.0% 0.0%

Very Dissatisfied 0 0.0% 0.0%

103 100.0% 79.8%

I choose not to participate in these programs 17 -- 13.2%

These programs are not available to me 6 -- 4.7%

I am unaware of these programs 3 -- 2.3%

129 100.0% 100.0%

N Satisfaction % All Response Options %

Very Satisfied 31 27.6% 23.8%

Satisfied 54 48.9% 41.5%

Neither Satisfied nor Dissatisfied 19 17.7% 14.6%

Dissatisfied 6 5.0% 4.6%

Very Dissatisfied 1 0.8% 0.8%

111 100.0% 85.4%

I choose not to participate in these programs 10 -- 7.7%

These programs are not available to me 5 -- 3.8%

I am unaware of these programs 4 -- 3.1%

130 100.0% 100.0%

N Satisfaction % All Response Options %

Very Satisfied 16 23.3% 12.2%

Satisfied 21 30.3% 16.0%

Neither Satisfied nor Dissatisfied 32 45.1% 24.4%

Dissatisfied 0 0.0% 0.0%

Very Dissatisfied 1 1.3% 0.8%

70 100.0% 53.4%

I choose not to participate in these programs 53 -- 40.5%

These programs are not available to me 2 -- 1.5%

I am unaware of these programs 6 -- 4.6%

131 100.0% 100.0%

Page 6 of 7

Item Response Total

Total

76. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program

Item Response Total

Total

75. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs

Item Response Total

Total

74. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules

I do not telework because I have to be physically present on the job

I do not telework because of technical issues that prevent me from teleworking

I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework

I do not telework because I choose not to telework

Total

73. How satisfied are you with the following Work/Life programs in your agency? Telework

Item Response Total

Total

I telework every work day

72. Please select the response below that BEST describes your current teleworking schedule.

I telework very infrequently, on an unscheduled or short-term basis

I telework, but only about 1 or 2 days per month

I telework 1 or 2 days per week

I telework 3 or 4 days per week
Merit Systems Protection Board Work Life-Telework FY 2018

N Satisfaction % All Response Options %

Very Satisfied 6 14.2% 4.6%

Satisfied 8 17.1% 6.1%

Neither Satisfied nor Dissatisfied 27 60.9% 20.6%

Dissatisfied 2 3.7% 1.5%

Very Dissatisfied 2 4.1% 1.5%

45 100.0% 34.4%

I choose not to participate in these programs 37 -- 28.2%

These programs are not available to me 24 -- 18.3%

I am unaware of these programs 25 -- 19.1%

131 100.0% 100.0%

N Satisfaction % All Response Options %

Very Satisfied 3 8.1% 2.3%

Satisfied 2 5.0% 1.5%

Neither Satisfied nor Dissatisfied 29 84.5% 22.3%

Dissatisfied 1 2.4% 0.8%

Very Dissatisfied 0 0.0% 0.0%

35 100.0% 26.9%

I choose not to participate in these programs 34 -- 26.2%

These programs are not available to me 26 -- 20.0%

I am unaware of these programs 35 -- 26.9%

130 100.0% 100.0%

Percentages are weighted to represent the Agency's population.

Percentages for demographic questions are unweighted.

Page 7 of 7

Item Response Total

Total

78. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs

77. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs

Item Response Total

Total