[Federal Register Volume 75, Number 189 (Thursday, September 30, 2010)]
[Notices]
[Pages 60437-60438]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-24474]


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DEPARTMENT OF DEFENSE

Department of the Air Force

[Docket ID: USAF-2010-0023]


Privacy Act of 1974; System of Records

AGENCY: Department of Defense (DoD).

ACTION: Notice to add a system of records.

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SUMMARY: The Department of the Air Force is proposing to add a system 
of records notice in its existing inventory of records systems subject 
to the Privacy Act of 1974, (5 U.S.C. 552a), as amended.

DATES: The proposed action will be effective on November 1, 2010, 
unless comments are received that would result in a contrary 
determination.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
    <bullet> Federal Rulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
    <bullet> Mail: Federal Docket Management System Office, Room 3C843 
Pentagon, 1160 Defense Pentagon, Washington, DC 20301-1160.
    Instructions: All submissions received must include the agency name 
and docket number for this Federal Register document. The general 
policy for comments and other submissions from members of the public is 
to make these submissions available for public viewing on the Internet 
at http://www.regulations.gov as they are received without change, 
including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: Mr. Charles J. Shedrick, 703-696-6488.

SUPPLEMENTARY INFORMATION: The Department of the Air Force systems of 
records notices subject to the Privacy Act of 1974, (5 U.S.C. 552a), as 
amended, have been published in the Federal Register and are available 
from the Department of the Air Force Privacy Office, Air Force Privacy 
Act Office, Office of Warfighting Integration and Chief Information 
officer, ATTN: SAF/XCPPI, 1800 Air Force Pentagon, Washington DC 20330-
1800.
    The proposed systems report, as required by 5 U.S.C. 552a(r) of the 
Privacy Act, were submitted on September 17, 2010, to the House 
Committee on Oversight and Government Reform, the Senate Committee on 
Homeland Security and Governmental Affairs, and the Office of 
Management and Budget pursuant to paragraph 4c of Appendix I to Office 
of Management and Budget Circular No. A-130, ``Federal Agency 
Responsibilities for Maintaining Records About Individuals,'' dated 
February 8, 1996, (February 20, 1996; 61 FR 6427).

    Dated: September 24, 2010.
Mitchell S. Bryman,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
F065 AF FMP B

System name:
    Customer Relationship Management.

System location:
    Equinix Elk Grove Village IBX Center, 1945 Lunt Avenue, Elk Grove 
Village, IL 60007-5603; and 2700 Doolittle Drive, Ellsworth Air Force 
Base, SD 57706-4854.

Categories of individuals covered by the system:
    Current Air Force military personnel; Active Duty, Reserve, Air 
National Guard, retirees, and their dependents.

Categories of records in the system:
    Information collected consists of full name, Service Number, Social 
Security Number (SSN), date of birth, rank, date of rank, Active 
Federal Service date, projected rank, duty e-mail, organization name, 
base name, employment information, full resident address to include 
city, state, and country, and phone number.

Authority for maintenance of the system:
    5 U.S.C. 301, Departmental Regulations; 10 U.S.C. 8032, The Air 
Staff, general duties; DoD 7000.14R, Volume 7A, Military Pay Policy and 
Procedures--Active Duty and Reserve Pay; 37 U.S.C. 404, Travel and 
transportation allowances: general; The Joint Federal Travel 
Regulations, Volume 1, Uniformed Service Members; The Joint Travel 
Regulations, Volume 2, DoD Civilian Personnel; DoD Directive 5154.29, 
DoD Pay and Allowances Policy and Procedures; DoD Financial Management 
Regulation (DoDFMR) 7000.14-R, Volume 9; Travel Policy and Procedures; 
Air Force Instruction 65-114, Travel-Policy and Procedures for 
Financial Services Offices and Finance Offices-Reserve Component; Air 
Force Manual 65-116 V2, Defense Joint Military Pay System (DJMS) Unit 
Procedures Excluding FSO; and E.O. 9397 (SSN), as amended.

Purpose:
    The purpose of the Customer Relationship Management system is to 
support Air Force members and their dependents' queries about the 
status and disposition of certain pay and travel expense reimbursement 
transactions being processed by the U.S. Air Force Financial Services 
Center (AFFSC).

Routine uses of records maintained in the system, including categories 
of users and the purposes of such uses:
    In addition to those disclosures generally permitted under 5 U.S.C. 
552a(b) of the Privacy Act of 1974, these records contained therein may 
specifically be disclosed outside the DoD as a routine use pursuant to 
5 U.S.C. 552a(b)(3) as follows:
    The DoD `Blanket Routine Uses' set forth at the beginning of the 
Air Force's compilation of systems of records notices also apply to 
this system.

Policies and practices for storing, retrieving, accessing, retaining 
and disposing of records in the system:
Storage:
    Electronic storage media.

Retrievability:
    By individual's name, Social Security Number (SSN), and/or Service 
Number.

Safeguards:
    To safeguard against unauthorized access, technical, physical and 
administrative security procedures are in place. Individuals' privacy 
is protected throughout the information lifecycle; the information is 
collected in secure file transfers in an encrypted state and retained 
in a database located at a secure facility behind a firewall. In

[[Page 60438]]

addition, Customer Relationship Management incorporates business rules 
limiting access to privacy data in accordance with the roles and 
responsibilities assigned to them. These rules include the enforcement 
of need-to-know access controls. Further, personnel in the Air Force 
Financial Services Center and those who maintain the commercial 
facility are required to undergo background checks and have proper 
security clearances in place for the duration of their work with the 
Customer Relationship Management system.

Retention and disposal:
    Accountability records documenting the issue or receipt of 
accountable documents are destroyed 1 year after all entries are 
cleared. Records are destroyed by erasing from electronic storage media 
online and offline.

System manager(s) and address:
    Director, Information Systems and Technology, SAF/FMPSA, 1602 B-
Wing Suite 327, Andrews AFB 20762-0001.

Notification procedure:
    Individuals seeking to determine whether information about 
themselves is contained in this system should address written inquiries 
to the Director, Information Systems and Technology, SAF/FMPSA, 1602 B-
Wing Suite 327, Andrews AFB 20762-0001.
    For verification purposes, individual should provide their full 
name, Social Security Number (SSN), any detail, which may assist in 
locating records, and their signature.
    In addition, the requester must provide a notarized statement or an 
unsworn declaration made in accordance with 28 U.S.C. 1746, in the 
following format:
    If executed outside the United States: `I declare (or certify, 
verify, or state) under penalty of perjury under the laws of the United 
States of America that the foregoing is true and correct. Executed on 
(date). (Signature)'.
    If executed within the United States, its territories, possessions, 
or commonwealths: `I declare (or certify, verify, or state) under 
penalty of perjury that the foregoing is true and correct. Executed on 
(date). (Signature)'.

Record access procedures:
    Individuals seeking access to information about themselves 
contained in this system should address requests to the Director, 
Information Systems and Technology, SAF/FMPSA, 1602 B-Wing Suite 327, 
Andrews AFB 20762-0001.
    For verification purposes, individuals should provide their full 
name, Social Security Number (SSN), any details, which may assist in 
locating records, and their signature.
    In addition, the requester must provide a notarized statement or an 
unsworn declaration made in accordance with 28 U.S.C. 1746, in the 
following format:
    If executed outside the United States: `I declare (or certify, 
verify, or state) under penalty of perjury under the laws of the United 
States of America that the foregoing is true and correct. Executed on 
(date). (Signature)'.

Contesting record procedures:
    The Air Force rules for access to records, and for contesting and 
appealing initial agency determinations by the individual concerned are 
published in Air Force Instruction 33-332, Privacy Act Program, 32 CFR 
Part 806b, or may be obtained from the system manager.

Record source categories:
    From individuals by interactive interview.

Exemptions claimed for the system:
    None.

[FR Doc. 2010-24474 Filed 9-29-10; 8:45 am]
BILLING CODE 5001-06-P