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###### Department of Health and Human Services

###### National Institutes of Health

# SUMMARY:

In compliance with the requirement of Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, for opportunity for public comment on proposed data collection projects, the Office of Extramural Research (OER), the National Institutes of Health (NIH) will publish periodic summaries of proposed projects to be submitted to the Office of Management and Budget (OMB) for review and approval.

*Proposed Collection: Title:*                         Generic Clearance for Surveys of Customers and Partners of the Office of Extramural Research of the National Institutes of Health.                         *Type of Information Collection Request:*                         NEW.                         *Need and Use of Information Collection:*                         OER develops, coordinates the implementation of, and evaluates NIH-wide policies and procedures for the award of extramural funds . To move forward with our initiatives to ensure success in accomplishing the NIH mission, input from partners and customers is essential. Quality management principles have been integrated into OER's culture and these surveys will provide customer satisfaction input on various elements of OER's business processes. The approximately 14 (10 quantitative and 4 qualitative) customer satisfaction surveys that will be conducted under this generic clearance will gather and measure customer and partner satisfaction with OER processes and operations. The data collected from these surveys will provide the feedback to track and gauge satisfaction with NIH's statutorily mandated operations and processes. OER/OD/NIH will present data and outcomes from these surveys to inform the NIH staff, officers, leadership, advisory committees, and other decision-making bodies as appropriate. Based on feedback from these stakeholders, OER/OD/NIH will formulate improvement plans and take action when necessary.                         *Frequency of Response:*                         1 Response.                         *Affected Public:*                         Individuals.                         *Type of Respondents:*                         Science professionals (applicants, reviewers, Institutional Officials), adult science trainees, and the general public. The annual reporting burden is as follows:                    

*Quantitative surveys*:                    

*Estimated Number of Respondents per Survey:*                         9,820;                         *Estimated Number of Responses per Respondent:*                         1;                         *Average Burden Hours per Response:*                         0.25                        *; Estimated Total Annual Burden Hours Requested per Quantitative Survey:*                         2,455;                         *Estimated Total Annual Burden Hours Requested for 10 Quantitative Surveys:*                         24,550.                    

*Qualitative surveys*:                    

*Estimated Number of Respondents per Survey:*                         30;                         *Estimated Number of Responses per Respondent:*                         1;                         *Average Burden Hours per Response:*                         1.0                        *; Estimated Total Annual Burden Hours Requested per Qualitative Survey:*                         30;                         *Estimated Total Annual Burden Hours Requested for 4 Qualitative Surveys:*                         120.                    

*Based on an estimated 10 quantitative and 4 qualitative surveys per year*:                    

*Estimated Total Combined Annual Hours of Burden Requested in Each of 3 years:*                         24,670.                    

*Estimated Total Combined Cost to Respondents:*                         $728,326.                    

*Based on an estimated 10 quantitative and 4 qualitative surveys per year over 3 years:*

*Estimated Total Hours of Burden to Respondents for 2011, 2012, and 2013 Combined:*                         74,010.                    

*Estimated Total Cost to Respondents for 2011, 2012, and 2013 Combined:*                         $2,184,978.                    

There are no Capital Costs to report. There are no Operating or Maintenance Costs to report.

*Request for Comments:*                         Written comments and/or suggestions from the public and affected agencies are invited on one or more of the following points: (1) Whether the proposed collection of information is necessary for the proper performance of the function of the agency, including whether the information will have practical utility; (2) The accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology.                    

# FOR FURTHER INFORMATION CONTACT:

                        To request more information on the proposed generic clearance or to obtain a copy of example data collection instruments, contact Dr. Gwynne Jenkins, Special Assistant to the Director, Office of Extramural Programs, OER, NIH, 6705 Rockledge Drive, Suite 350, Bethesda, MD 20892, or call non-toll-free number (301) 496-9232 or E-mail your request, including your address to:                         *OEPMailbox@mail.nih.gov.*

*Comments Due Date:*                         Comments regarding this information collection are best assured of having their full effect if received within 60-days of the date of this publication.                    

Dated: August 30, 2010.

Sherry Mills,

Director, Office of Extramural Programs.

[FR Doc. 2010-22712 Filed 9-10-10; 8:45 am]

BILLING CODE 4140-01-P