EX-4.21



 Exhibit 4.21 
 Confidential Treatment Requested 
 The portions of this document marked by “XXXX”
have been omitted pursuant to a request for confidential treatment and have been filed separately with the Securities and Exchange Commission. 
  

							
	



	 	 INDIA NON JUDICIAL

 
 Government of National Capital Territory of
Delhi
  
 e-Stamp
	  	

  

					
	Certificate No.	  	:	  	IN-DL68491045820307L
			
	Certificate Issued Date	  	:	  	25-Sep-2013 11:14 AM
			
	Account Reference	  	:	  	IMPACC (IV)/ dl741103/ DELHI/ DL-DLH
			
	Unique Doc. Reference	  	:	  	SUBIN-DLDL74110335256631263936L
			
	Purchased by	  	:	  	IBM DAKSH BUSINESS PROCESS SERVICES P L
			
	Description of Document	  	:	  	Article 5 General Agreement
			
	Property Description	  	:	  	Not Applicable
			
	Consideration Price (Rs.)	  	:	  	0
			
		  		  	(Zero)
			
	First Party	  	:	  	IBM DAKSH BUSINESS PROCESS SERVICES P L
			
	Second Party	  	:	  	MAKEMYTRIP INDIA PVT LTD
			
	Stamp Duty Paid By	  	:	  	IBM DAKSH BUSINESS PROCESS SERVICES P L
			
	Stamp Duty Amount(Rs.)	  	:	  	100
			
		  		  	(One Hundred only)

  

					
	  
	 	Please write or type below this line	 	  


 Amendment to the 
 Business Process Outsourcing Services Agreement And 
 Statement of Work

 Dated March 05, 2008 
 By and between 
 MAKEMYTRIP (INDIA) PRIVATE LIMITED 

And 

IBM DAKSH BUSINESS PROCESS SERVICES PRIVATE LIMITED 







 Confidential Treatment Requested 
 The portions of this document marked by “XXXX” have been omitted pursuant to a request for confidential treatment and have been filed separately with the Securities and Exchange Commission.

 This Thirteenth (13th) Amendment Agreement (“Amendment No. 13”) dated 27th Sep. 2013 to the Business Process Outsourcing Services Agreement
dated March 05, 2008, First Amendment dated July 16, 2008, Second Amendment dated July 28, 2009, Third Amendment dated November 4, 2009, Fourth Amendment dated December 09, 2010, Fifth Amendment dated December 10, 2010,
Sixth Amendment dated December 18, 2010, Seventh Amendment dated April 7, 2011, Eighth Amendment dated October 27, 2011 9th Amendment dated December 29, 2011, 10th Amendment dated July 4, 2012, 11th Amendment dated November 1, 2012, and 12th Amendment dated July 1, 2013 thereto and Statement of Work dated March 05, 2008 and Statement of Work for
OBT and DH dated January 1, 2012 (collectively referred to as “Agreement”) is made at New Delhi: 
 By and between:

 MakeMyTrip India Private Limited, a Company registered under the Companies Act, 1956 and having its corporate office at 243, S
P Infocity, Udyog Vihar, Phase I, Gurgaon, 122016 (hereinafter referred to as “MMTL” which expression shall, unless repugnant to or inconsistent with the context, mean and include its successors and permitted assigns), of the ONE
PART 
 And 
 IBM Daksh
Business Process Services Private Limited, a Company registered under the Companies Act, 1956 and having its registered office at Birla Tower, 1st Floor, 25, Barakhamba Road, Connaught Place, New Delhi 110001 (hereinafter referred to as
“IBM” which expression shall, unless repugnant to or inconsistent with the context, mean and include its successors and permitted assigns), of the OTHER PART. 
 WHEREAS MMTL has entered into the Agreement with IBM and both Parties agree to amend the Agreement as mentioned below. 
 TERMS AND CONDITIONS GOVERNING THIS AMENDMENT NO. 13 
  

	 	I.	The Parties hereby agree to add to the existing Section 2.1 of the SoW as under: 


IBM shall provide services for a period of 4 months, starting effective date of this Amendment No. 13, to write reviews in English
Language for 2000 hotels (basis the inputs provided by MMTL). The same reviews will then be translated in different foreign languages. 







 Confidential Treatment Requested 
 The portions of this document marked by “XXXX” have been omitted pursuant to a request for confidential treatment and have been filed separately with the Securities and Exchange Commission.

  

	 	II.	The Parties hereby agree to add to the existing Section 10 of the SoW as under: 


IBM shall bill MMTL for the above services as per the rate table below: 

 

									
	 Language
	  	Price Per Review
(In INR)	 	  	Total
Reviews	 
	 English
	  	 	XXXX	  	  	 	2000	  
	 German
	  	 	XXXX	  	  	 	2000	  
	 French
	  	 	XXXX	  	  	 	2000	  
	 Italian
	  	 	XXXX	  	  	 	2000	  
	 Spanish
	  	 	XXXX	  	  	 	2000	  
	 Korean
	  	 	XXXX	  	  	 	2000	  
	 Chinese
	  	 	XXXX	  	  	 	2000	  
	 Japanese
	  	 	XXXX	  	  	 	2000	  
	 Thai
	  	 	XXXX	  	  	 	2000	  
	 Russian
	  	 	XXXX	  	  	 	2000	  
	 Arabic
	  	 	XXXX	  	  	 	2000	  

 The payment shall be made on a monthly basis subject to applicable tax deduction at source and is
exclusive of taxes. 
 Any Material developed under this Amendment No 13 will be considered as Type I material in accordance with the Business
Process Outsourcing Services Agreement dated March 05, 2008. 
  

	 	III.	This Amendment No. 13 shall be effective from October 1, 2013 (“Amendment No. 13 Effective Date”) and shall be co-existent and
co-terminus with the Agreement. 

  

	 	IV.	Except for the amendments provided hereunder, all other terms and conditions of the Agreement, which have not been specifically changed / amended / modified hereunder,
shall remain unchanged and continue to be binding between the Parties and the same shall be deemed to be a part of this Amendment No. 13 by reference. 


 

	 	V.	This Amendment No. 13 read together with the Agreement reflects the complete understanding between the Parties. This Amendment No. 12 is incorporated into and
deemed to be part of the Agreement. 








 ACCEPTED AND AGREED TO BY THE FOLLOWING AUTHORISED REPRESENTATIVES OF THE PARTIES: 

 

									
	MakeMyTrip India Private Limited	 		 	IBM Daksh Business Process Services Pvt. Ltd.
					
	By:	 	/s/ JASMEET SINGH	 		 	By:	 	/s/ SUNIL V GUPTA
					
	Name:	 	JASMEET SINGH	 		 	Name:	 	SUNIL V GUPTA
					
	Title:	 	HEAD – CUSTOMER CONTACT GROUP	 		 	Title:	 	Director – Finance
					
	Date:	 	27/9/13	 		 	Date:	 	27/09/2013