<PAGE>

                                                                     EXHIBIT 28A

                        MONTHLY SERVICER'S CERTIFICATE
                     First USA Bank, National Association
        ---------------------------------------------------------------

                         First Chicago Master Trust II
                               October 11, 2000

        ---------------------------------------------------------------


The undersigned, duly authorized representatives of First USA Bank, National
Association ("First USA"), as Servicer pursuant to the Pooling and Servicing
Agreement dated as of June 1, 1990, as amended and restated as of September 1,
1999, as amended and supplemented, (the "Pooling and Servicing Agreement") by
and between First USA, as Seller and Servicer and Norwest Bank Minnesota,
National Association, as Trustee, does hereby certify as follows:

<TABLE>
<S>                                                                                                     <C>
1.   Capitalized terms used in this Certificate have their respective meanings set forth in the
     Pooling and Servicing Agreement.

2.   First USA is as of the date hereof the Seller and Servicer under the Pooling and Servicing
     Agreement.

3.   The undersigned are Servicing Officers.

4.   The aggregate amount of Collections processed for the Due Period for this Distribution Date
     was equal to                                                                                       $4,207,073,532.74

5.   (a) The aggregate amount of such Collections allocated to Principal Receivables for the Due
     Period for this Distribution Date was equal to                                                     $4,001,335,741.04

     (b) The aggregate amount of such Collections allocated to Finance Charge Receivables for
     the Due Period for this Distribution Date was equal to                                               $205,737,791.70

6.   (a) The aggregate Interchange Amount (which will be included as Finance Charge
     Receivables for all Series) for this Distribution Date was equal to                                   $64,021,371.86

     (b) The aggregate Net Recoveries Amount (which will be included as Finance Charge
     Receivables for all Series) for this Distribution Date was equal to                                    $1,271,516.10
</TABLE>
<PAGE>

7.   The Invested Percentage of Collections allocated to Principal Receivables
     for the Due Period was equal to for:

<TABLE>
               <S>                                                     <C>
               Series 1995-M                                           3.929%
               Series 1995-O                                           3.929%
               Series 1995-P                                           3.929%
               Series 1996-Q                                           7.072%
               Series 1996-S                                           5.501%
               Series 1997-U                                           3.143%
               Series 1998-V                                           7.858%
               Series 1999-W                                           5.894%
               Series 1999-X                                           5.894%
               Series 1999-Y                                           4.322%
</TABLE>

                                       2
<PAGE>

8.   The Invested Percentage of Collections allocated to Finance Charge
     Receivables for the Due Period was equal to for:

<TABLE>
               <S>                                                     <C>
               Series 1995-M                                           3.929%
               Series 1995-O                                           3.929%
               Series 1995-P                                           0.948%
               Series 1996-Q                                           7.072%
               Series 1996-S                                           5.501%
               Series 1997-U                                           3.143%
               Series 1998-V                                           7.858%
               Series 1999-W                                           5.894%
               Series 1999-X                                           5.894%
               Series 1999-Y                                           4.322%
</TABLE>

                                       3
<PAGE>

9.   The Invested Percentage with respect to the Investor Default Amount for the
     Due Period was equal to for:

<TABLE>
               <S>                                                     <C>
               Series 1995-M                                           3.929%
               Series 1995-O                                           3.929%
               Series 1995-P                                           0.948%
               Series 1996-Q                                           7.072%
               Series 1996-S                                           5.501%
               Series 1997-U                                           3.143%
               Series 1998-V                                           7.858%
               Series 1999-W                                           5.894%
               Series 1999-X                                           5.894%
               Series 1999-Y                                           4.322%
</TABLE>

                                       4
<PAGE>

10.  The aggregate amount of drawings or payments, if any, under the
     Enhancement, if any, required to be made on the next succeeding
     Distribution Date is equal to

<TABLE>
               <S>                                                      <C>
               Series 1995-M                                            $0.00
               Series 1995-O                                            $0.00
               Series 1995-P                                            $0.00
               Series 1996-Q                                            $0.00
               Series 1996-S                                            $0.00
               Series 1997-U                                            $0.00
               Series 1998-V                                            $0.00
               Series 1999-W                                            $0.00
               Series 1999-X                                            $0.00
               Series 1999-Y                                            $0.00
</TABLE>

                                       5
<PAGE>

11.  The amount of interest due on the Cash Collateral Account loan, if
     applicable, required to be paid on the next Distribution Date is equal to
     for:

<TABLE>
               <S>                                                      <C>
               Series 1995-M                                            $0.00
               Series 1995-O                                            $0.00
               Series 1995-P                                            $0.00
               Series 1996-Q                                            $0.00
               Series 1996-S                                            $0.00
               Series 1997-U                                            $0.00
               Series 1998-V                                            $0.00
               Series 1999-W                                            $0.00
               Series 1999-X                                            $0.00
               Series 1999-Y                                            $0.00
</TABLE>

                                       6
<PAGE>

12.  The amount of Monthly Servicing Fee required to be paid on the next
     succeeding Distribution Date is equal to for:

<TABLE>
               <S>                                              <C>
               Series 1995-M                                    $  714,285.72
               Series 1995-O                                    $  714,285.72
               Series 1995-P                                    $  172,378.20
               Series 1996-Q                                    $1,285,714.28
               Series 1996-S                                    $1,000,000.00
               Series 1997-U                                    $  571,428.58
               Series 1998-V                                    $1,428,571.43
               Series 1999-W                                    $1,071,428.57
               Series 1999-X                                    $1,071,428.57
               Series 1999-Y                                    $  785,714.29
</TABLE>

                                       7
<PAGE>

13.  The aggregate amount payable to the Investor Certificateholders on the
     succeeding Distribution Date in respect of interest is equal to for:

<TABLE>
               <S>                                              <C>
               Series 1995-M                                    $3,387,242.07
               Series 1995-O                                    $3,389,394.84
               Series 1995-P                                    $  810,366.61
               Series 1996-Q                                    $6,006,803.57
               Series 1996-S                                    $4,683,544.06
               Series 1997-U                                    $2,669,690.48
               Series 1998-V                                    $6,858,185.07
               Series 1999-W                                    $5,049,621.72
               Series 1999-X                                    $5,072,223.69
               Series 1999-Y                                    $3,722,583.33
</TABLE>


                                       8
<PAGE>

14.  The aggregate amount payable to the Investor Certificateholders on the
     succeeding Distribution Date in respect of principal is equal to for:

<TABLE>
               <S>                                             <C>
               Series 1995-M                                   $         0.00
               Series 1995-O                                   $         0.00
               Series 1995-P                                   $48,169,556.84
               Series 1996-Q                                   $         0.00
               Series 1996-S                                   $         0.00
               Series 1997-U                                   $         0.00
               Series 1998-V                                   $         0.00
               Series 1999-W                                   $         0.00
               Series 1999-X                                   $         0.00
               Series 1999-Y                                   $         0.00
</TABLE>

                                       9
<PAGE>

<TABLE>
<S>                                                                                                         <C>
15.  The excess, if any, of the Seller Amount over the Aggregate Principal Receivables
     required to be maintained pursuant to the Agreement...............................................     $7,058,114,959.46

16.  The Seller Amount for the Due Period divided by Aggregate Principal Receivables for
     the Due Period....................................................................................                51.511%

17.  The Minimum Seller's Interest Percentage..........................................................                 7.000%

18.  Attached hereto is a true and correct copy of then statement required to be delivered by the
     Servicer on the date of this Certificate to the Trustee in respect of each Series of outstanding
     pursuant to Section 5.02(a) of the Agreement, if applicable.

19.  As of the the date hereof, to the best knowledge of the undersigned, no default in the performance
     of the obligation of the Servicer under the Pooling and Servicing Agreement has occurred or
     is continuing except as follows:                                                                                    NONE

20.  As of the date hereof no Liquidation Event has been deemed to have occurred for the Due
     Period for this Distribution Date with respect to any Series.

21.  As of the date hereof, to the best of the knowledge of the undersigned, no Lien has been placed on
     any of the Receivables other than the Lien granted by the Pooling and Servicing Agreement.

22.  During the preceding calendar month, the number of newly - originated Accounts was...............                 17,813
</TABLE>

                                      10
<PAGE>

MONTHLY SERVICER'S CERTIFICATE
Signature Page


IN WITNESS WHEREOF, the undersigned have duly executed and delivered this
certificate the date first set forth above.


                         First USA Bank, National Association
                           as Servicer



                         By:       /s/ TRACIE KLEIN
                              -------------------------------
                                     TRACIE KLEIN
                         Title:      FIRST VICE PRESIDENT