Separation Agreement dated April 17, 2004



 Exhibit 10.20 
  
 SEPARATION AGREEMENT 
  
 THIS AGREEMENT IS ENTERED INTO ON April 17, 2004, by and between Joseph C. Lawler (“Executive”) and R.R. Donnelley & Sons Company,
its subsidiaries, affiliates, predecessors, successors and assigns (the “Company”) in connection with Executive’s termination of employment with the Company. 
  
 IN CONSIDERATION OF the payments, obligations and promises set forth in this agreement (the “Separation
Agreement”), Executive and the Company agree as follows: 
  
 1.
Executive’s employment with the Company shall end effective March 31, 2004 (the “Final Separation Date”). Executive will be relieved of the duties as Executive Vice President of the Company effective as of March 1, 2004.
Executive’s last day in office will be March 1, 2004. However, during the period from March 1, 2004 through the Final Separation Date, Executive will continue to be employed by the Company and provide consultative service as requested by the
Company at mutually agreeable times involving no unreasonable delays. During this period, the Company will pay Executive the base salary and provide benefits at the same levels as they exist as of the date hereof. 
  
 2. Executive represents and agrees that as of the date hereof Executive is in compliance
with, not aware of any material violations of, and will comply with any continuing obligations under all Company policies and covenants, including under the Agreement Regarding Confidential Information, Intellectual Property, and Non-Solicitation of
Employees dated November 6, 1995 (“Confidentiality Agreement”), and as provided in this Separation Agreement, including, but not limited to those provided in paragraphs 6, 7, 11, 13, and 17, provided however, that paragraph 10 of the
Confidentiality Agreement is hereby modified to provide that the post-termination restriction period of paragraph 10 of the Confidentiality Agreement shall be eighteen (18) months from the Executive’s date of termination of employment with the
Company instead of two (2) years, such that the restriction period in paragraph 10 of the Confidentiality Agreement coincides precisely with and does not exceed the restriction period in paragraph 7 of the Separation Agreement. The Confidentiality
Agreement defined and referenced in this Separation Agreement shall mean the Confidentiality Agreement as modified herein. 
  
 3. Pursuant to the Company’s reasonable request, Executive agrees to fully cooperate with the Company in connection with any investigations, inquiries, actions,
suits, claims or proceedings involving the Company to the extent such cooperation is not unduly burdensome to Executive and does not unduly interfere with Executive’s personal or business schedule. The Company agrees to reimburse Executive for
reasonable expenses, necessarily incurred, and to compensate Executive for his time at a reasonable rate, as a result of Executive’s participation under this paragraph. 
  









 4. Executive does hereby formally resign as of March 1, 2004 from all of Executive’s appointments, offices and
directorships with the Company including Executive Vice President. Executive further agrees to fully cooperate and resign from any other Company appointments, offices and directorships, if any, including promptly executing any documents necessary to
effect these resignations. 
  
 5. Executive agrees to return to the Company within
five days of the date hereof, all Company documents, files, electronic information, equipment, and other property currently in Executive’s possession, excluding Executive’s Company provided cellular telephone; however, the Company shall
have no obligation with respect to any charges related to the use of this cellular telephone. Except as otherwise provided herein, Executive will also agree promptly to transfer to the Company any and all subscriptions, season tickets and
memberships currently in Executive’s name which are paid for by the Company. 
  
 6. Executive agrees that the confidentiality obligations set forth in the Company’s policies, including the Confidentiality Agreement, shall continue in full force and effect from and after the date hereof, and Executive further agrees
that from and after the date hereof, Executive will not disclose any confidential information regarding the Company to any third party or otherwise discuss the Company’s business, operations, affairs or prospects with any third party without
the written consent of the Company, which may be withheld by the Company in the Company’s sole and absolute discretion. 
  
 7. Executive agrees that through the Final Separation Date and for eighteen (18) months after the Final Separation Date, Executive will not (i) accept a position with, or
provide material services to, an entity that competes with a portion of the Company’s business representing more than $25 million of the Company’s revenues on the Final Separation Date, (ii) solicit or hire, or assist others in the
solicitation or hiring of, the Company’s employees, or (iii) interfere with the Company’s business relationships with any material customers or suppliers. Notwithstanding the above, the Company will consider case specific requests for a
waiver of the above provision which shall be determined in the sole and absolute discretion of the Company’s Chief Executive Officer. Such exercise of discretion shall not be subject to challenge or appeal. 
  
 8. In consideration for signing and returning both (i) the Separation Agreement, and (ii) the
Updated Release attached hereto as Annex A no earlier than the Final Separation Date, and not revoking either document within the applicable revocation periods, and provided that Executive is in compliance with all of the terms of and conditions of
the Separation Agreement and has not breached Executive’s obligations hereunder, Executive will receive the following separation benefits: 
  
 a. Severance Pay. Executive will receive $51,875.00 per month for eighteen (18) months (the “Severance Period”). Of this amount, $7,980.77 per
week for twelve (12) weeks represents “Regular Separation Pay” under the terms of the RR Donnelley Separation Pay Plan (“Separation Plan”). For more information as to the determination of your Regular Separation Pay, please see
the Separation Plan’s Summary Plan Description 
  

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 (“SPD”), a copy of which is included with these materials. Notwithstanding the foregoing, Executive will be
entitled to 25% of his or her Regular Separation Pay even if Executive fails to sign either (i) the Separation Agreement, or (ii) the Updated Release, or signs both documents but revokes either or both of the documents within the applicable
revocation periods; 
  
 b. Special Payment. Executive will receive
a payment of approximately $138,129.00, which represents an amount that is roughly equivalent to the pro-rata amount that the Executive would have accrued under the Company’s 3-year Long Term Incentive Plan; 
  
 c. Home Loan. Executive will receive or be accorded a lump-sum payment, the
net amount of which (after tax withholdings and payroll deductions), shall be an amount equal to the outstanding principal and interest balance (as of the date of such lump sum payment) of the home loan provided to Executive by the Company.
Executive agrees that this net payment shall be immediately applied to pay in full, the outstanding balance of the home loan owed to the Company. The outstanding balance as of March 1, 2004 was $241,179.00 
  
 d. COBRA Subsidy. The Company will subsidize Executive’s health care
continuation benefits for a certain period determined in accordance with the terms of the Separation Plan. The details of the COBRA subsidy are discussed at length in the included Separation Plan SPD. 
  
 e. Financial Planning Account. Executive will be entitled to utilize the
amount currently accrued in the Company’s Financial Planning Account for purposes authorized under the Financial Planning Account plan only, provided that such services are incurred during the 18 month Severance Period. 
  
 f. Outplacement Services. Executive shall be entitled to up to $15,000 of
outplacement services utilized by Executive from an outplacement service provider of Executive’s choice, provided that such services are utilized within the 18 month Severance Period. 
  
 9. Executive will receive a lump sum payment for all banked and accrued but unused vacation
days as of the Final Separation Date whether or not the Separation Agreement becomes effective, to the extent not previously paid. Without duplication, this shall include payment for 27 days of accrued, but unused, vacation. 
  
 10. All payments made pursuant to this Separation Agreement shall be reduced by applicable
tax withholdings. All periodic payments made under this Separation Agreement shall be paid in accordance with usual Company payroll practices, as they may be in effect from time to time, by automatic direct deposit into an account designated by
Executive beginning with the month following the Effective Date of the attached Updated Release. All lump-sum payments made under this Separation Agreement shall be paid as soon as administratively practicable after the Effective Date of the
attached Updated Release. 
  

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 11. Executive agrees for himself and others acting on his behalf, that he (and they) have not and will not disparage,
make negative statements about or act in any manner which is intended to or does damage to the good will of, or the business or personal reputations of the Company or any of their incumbent or former officers, directors, agents, consultants,
employees, successors and assigns. Executive agrees that he shall refer all requests for employment references to Andrew Panega, Senior Vice President of Human Resources, and that Mr. Panega shall provide only neutral information including
Executive’s dates of employment, last job title, last salary, and employee benefits. Mr. Panega (or his successor or designee) shall be the sole individual who is authorized to speak on behalf of the Company with respect to Executive.

  
 12. For and in consideration of the payments, benefits and other things of
value to be provided pursuant to this Separation Agreement, Executive agrees, knowingly and voluntarily, to release and forever discharge the Company and the current and former shareholders, employees, officers, directors, consultants,
representatives and agents thereof, of and from any and all claims, liabilities, demands or causes of action known and unknown, that Executive has, ever had or could have had as of the date hereof, arising out of or in any way connected with
or related to this Separation Agreement, Executive’s employment by the Company or the cessation of Executive’s employment (this “Release”). This total and unlimited release includes, but is not limited to, any claims based on any
local, state or federal statute, or other regulations or laws (including common law): 
  

	 	•	Relating to bias based on Executive’s age, sex, religion, religious creed, citizenship, color, race, ancestry, national origin, veteran, familial or marital status, sexual
orientation or preference, genetic predisposition or carrier status, physical or mental disability or past or present history of the same or any other form of discrimination, harassment or retaliation, including, without limitation, the Age
Discrimination in Employment Act of 1967, as amended (“ADEA”), the Older Workers Benefit Protection Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Illinois Human Rights Act, the Illinois Equal Pay laws,
the Cook County Human Rights Ordinance, and the Chicago Human Rights Ordinance; 

  

	 	•	Relating to the Worker Adjustment and Retraining Notification Act (“WARN”); 

  

	 	•	Any claim under the Family and Medical Leave Act; 

  

	 	•	For wrongful discharge, harassment or retaliation; 

  

	 	•	Relating to any implied or express contract (whether oral or written); 

  

	 	•	For intentional or negligent infliction of emotional harm, defamation or any other tort; 

  

	 	•	For fraud or conversion; 

  

	 	•	In connection with continuation of sponsored health benefits; and 

  

	 	•	For costs, fees or other expenses including attorneys’ fees and disbursements. 

  
 This release does not waive or otherwise impair Executive’s rights (i) under any benefit plan or program of the Company
in accordance with the terms of such plan(s), (ii) 
  

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 to continuation of health care coverage under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended, or
under Sections 601 through 609 of the Employee Retirement Income Security Act of 1974 as amended, or (iii) under this Separation Agreement. Executive’s severance benefits will be limited to those described in this Separation Agreement, and
except as otherwise provided herein, Executive’s participation in any Company-sponsored employee benefit plan shall cease as of the Final Separation Date. 
  

If any provision of this Separation Agreement is held by a court of competent jurisdiction to be illegal, void or unenforceable, such provision shall
have no effect; however, the remaining provisions shall be enforced to the maximum extent possible. Further, if a court should determine that any portion of this Separation Agreement is overbroad or unreasonable, such provision shall be given effect
to the maximum extent possible by narrowing or enforcing in part that aspect of the provision found overbroad or unreasonable. 
  
 13. Executive agrees that the terms of this Separation Agreement are and shall remain strictly confidential and shall not be disclosed to any third party, other than to
Executive’s attorney or other advisors, or Executive’s spouse for purposes of considering whether to sign this Separation Agreement; provided that Executive discloses to such persons the existence of this confidentiality provision and such
persons agree to maintain the confidentiality thereof, and provided further that Executive shall be fully responsible for any breach by any such person of this confidentiality provision. In the event any third party inquires about Executive’s
employment or separation from employment with the Company, Executive agrees to respond that Executive was treated fairly by the Company, its affiliates and subsidiaries. Notwithstanding the provisions of this paragraph 13, in the event that
information regarding Executive’s employment restrictions is requested by a prospective employer, Executive shall be entitled to disclose to the requesting prospective employer the language contained in the Confidentiality Agreement and in
paragraphs 6, 7 and 11 of this Separation Agreement only and none other, provided that the requesting prospective employer agrees to maintain the confidentiality of the language authorized to be disclosed pursuant to this paragraph. 
  
 14. Executive will continue to be covered under the terms of the indemnity provisions of
Article Twelve of the Certificate of Incorporation for all acts occurring during the Executive’s employment including any work as an Officer or Director of the Company or any of the Company’s subsidiaries or affiliates. Executive does not
waive any rights he may have as a stockholder of the Company. 
  
 15. This
Separation Agreement is not intended, and shall not be construed, as an admission that the Company has violated any federal, state or local law (statutory or decisional), ordinance or regulation, breached any contract or committed any wrong
whatsoever against Executive. 
  

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 16. By signing this Separation Agreement, and initialing each of the following statements, Executive expressly
acknowledges and agrees that: 
  
 • Executive has read and
fully understands the terms of this Separation Agreement; [            ] 
  
 • Executive acknowledges and agrees that the payments, benefits and/or other things of value provided pursuant to this Separation Agreement: (i) are
in full discharge of any and all liabilities and obligations of the Company to Executive, monetarily or with respect to employee benefits or otherwise, including but not limited to any and all obligations arising under any alleged written or oral
employment agreement, policy, plan or procedure of the Company and/or any alleged understanding or arrangement between Executive and the Company; and (ii) exceed any payment, benefit, or other thing of value to which Executive might otherwise be
entitled under any policy, plan or procedure of the Company and/or any agreement between Executive and the Company; [            ] 
  
 • Executive understands that (i) this Separation Agreement sets forth
the entire agreement between the parties, and fully supersedes any prior agreements or understandings between the parties and (ii) this Separation Agreement and the attached Updated Release constitute a release by Executive of all claims, known and
unknown, which relate to Executive’s employment or separation from employment; [            ] 
  
 • The Company advised Executive to consult an attorney prior to signing this Separation Agreement and the attached
Updated Release; [            ] 
  
 • Executive has had adequate opportunity to request, and has received, all information Executive needs to understand this Separation Agreement and
has been offered at least forty-five (45) days to consider the terms of this Separation Agreement and the information attached at Annex B which is provided pursuant to the Older Workers Benefit Protection Act, and Executive agrees that any
modifications, material or otherwise, made to this Separation Agreement shall not restart or affect in any manner the original forty-five (45) calendar day consideration period; and
[            ] 
  
 • Executive has knowingly and voluntarily entered this Separation Agreement, without any duress, coercion or undue influence by anyone.
[            ] 
  
 17. Executive represents and warrants that as of the date hereof Executive has not filed any complaints, charges, or claims for relief against the Company, any of its past or present officers, directors, employees, consultants or agents
arising out of any acts or omissions they allegedly may have committed in connection with this Separation Agreement, Executive’s employment or the termination of such employment with any local, state or federal court or administrative agency
and has not authorized any other person or entity to assert such a claim on Executive’s behalf. Other than for claims arising under the ADEA, Executive also agrees, to the fullest extent permitted by law, not to commence, encourage, facilitate
or participate in any action or proceeding for 
  

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 damages, reinstatement, injunctive or any other type of relief, in any state, federal or local court or before any
administrative agency, relating to this Separation Agreement or the attached Updated Release, the enforceability of any provision thereof or Executive’s employment with the Company or the termination thereof. 
  
 18. Any controversy or claim arising out of or relating to this Separation Agreement or the
breach of this Separation Agreement that cannot be resolved by Executive and the Company, including any dispute as to the calculation of any payments hereunder, and the terms of this Separation Agreement, shall be determined by a single arbitrator
in Chicago, Illinois, in accordance with the National Rules for the Resolution of Employment Disputes of the American Arbitration Association then in effect. The decision of the arbitrator shall be final and binding and may be entered in any court
of competent jurisdiction. The arbitrator may award the party he determines has prevailed in the arbitration any legal fees and other fees and expenses that may be incurred in respect of enforcing its respective rights under this Separation
Agreement. This Separation Agreement shall be interpreted in accordance with the laws of the State of Illinois. 
  
 19. Executive agrees that, if the Company is required to take any legal action to enforce Executive’s obligations under this Separation Agreement for any reason, and
the Company is a prevailing party on any claim asserted to enforce this Separation Agreement, except any claim arising under the ADEA, Executive shall be responsible for all costs incurred by the Company with respect to the Company’s prevailing
claims to enforce Executive’s obligations thereunder including, without limitation, reasonable attorneys fee and expenses. 
  
 20. All notices or communications under this Separation Agreement must be in writing, addressed; (i) if to the Company, to the attention of the Senior Vice President,
Human Resources, 77 W. Wacker Drive Chicago, IL 60601-1696 and (ii) if to Executive, at Executive’s last known address (or to any other addresses as either party may designate in a notice duly delivered as described in this paragraph). Any
notice or communication shall be delivered by fax (with proof of transmission), by hand or by courier (with proof of delivery). Notices and communications may also be sent by certified or registered mail, return receipt requested, postage prepaid,
addressed as above and the third business day after the actual date of mailing shall constitute the time at which notice was given. 
  
 21. This Separation Agreement will become effective on the eighth day after Executive signs it. During the seven (7) days after Executive signs this Separation Agreement,
Executive may revoke it by giving written notice to R.R. Donnelley & Sons Company, to the attention of the Senior Vice President, Human Resources, 77 W. Wacker Drive Chicago, IL 60601-1696, in which event this Separation Agreement will

  

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 not go into effect. If the last day of the revocation period is a Saturday, Sunday or legal holiday in the State of
Illinois, then the revocation period shall not expire until the next business day. 
  

			
	AGREED AND ACCEPTED:
	
	 /S/    JOSEPH C. LAWLER


	 Name:
	 	Joseph C. Lawler

  

			
	R.R. DONNELLEY & SONS COMPANY
		
	 By:
	 	/S/    ANDREW B. PANEGA        
	 	 	

	 Name:
	 	Andrew B. Panega
	 Title:
	 	SVP Human Resources

  

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 Annex A 
  
 UPDATED RELEASE 
  
 In consideration of the receipt of the payments and benefits described in the Separation Agreement dated
                        , 2004 (the “Separation Agreement”), Executive knowingly and voluntarily releases and
forever discharges R.R. Donnelley & Sons Company, its affiliates, subsidiaries, divisions, successors and assigns (the “Company”) and the current and former shareholders, employees, officers, directors, consultants, representatives and
agents thereof, of and from any and all claims, liabilities, demands or causes of action, known and unknown, that Executive has, ever had or could have had as of the date hereof arising out of or in any way connected with or related to
Executive’s employment by the Company or the termination of Executive’s employment (this “Release”). This total and unlimited release includes, but is not limited to, any claims based on any local, state or federal statute, or
other regulations or laws (including common law): 
  

	 	•	Relating to bias based on Executive’s age, sex, religion, religious creed, citizenship, color, race, ancestry, national origin, veteran, familial or marital status, sexual
orientation or preference, genetic predisposition or carrier status, physical or mental disability or past or present history of the same or any other form of discrimination, harassment or retaliation, including, without limitation, the Age
Discrimination in Employment Act of 1967, as amended (“ADEA”), the Older Workers Benefit Protection Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Illinois Human Rights Act, the Illinois Equal Pay laws,
the Cook County Human Rights Ordinance, and the Chicago Human Rights Ordinance; 

  

	 	•	Relating to the Worker Adjustment and Retraining Notification Act (“WARN”); 

  

	 	•	Any claim under the Family and Medical Leave Act; 

  

	 	•	For wrongful discharge, harassment or retaliation; 

  

	 	•	Relating to any implied or express contract (whether oral or written); 

  

	 	•	For intentional or negligent infliction of emotional harm, defamation or any other tort; 

  

	 	•	For fraud or conversion; 

  

	 	•	In connection with continuation of sponsored health benefits; and 

  

	 	•	For costs, fees or other expenses including attorneys’ fees and disbursements. 

  
 This Updated Release does not waive or otherwise impair Executive’s rights (i) under any benefit plan or program of the
Company in accordance with the terms of such plan(s), (ii) to continuation of health care coverage under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended, or under Sections 601 through 609 of the Employee Retirement Income
Security Act of 1974 as amended, or (iii) under the Separation Agreement. Executive’s severance benefits will be limited to those described in the Separation Agreement, and except as otherwise provided herein, Executive’s 
  

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 participation in any Company-sponsored employee benefit plan shall cease as of the Final Separation Date. 
  
 Executive represents and agrees that as of the date hereof Executive is in
compliance with, not aware of any material violations of, and will comply with any continuing obligations under all Company policies and covenants provided in the Separation Agreement, including, but not limited to those provided in paragraphs 6, 7,
11, 13, and 17. 
  
 Executive represents and warrants that as of
the date hereof Executive has not filed any complaints, charges, or claims for relief against the Company, any of its past or present officers, directors, employees, consultants or agents arising out of any acts or omissions they allegedly may have
committed in connection with the Separation Agreement, Executive’s employment or the termination of such employment with any local, state or federal court or administrative agency and has not authorized any other person or entity to assert such
a claim on Executive’s behalf. 
  
 Executive has had an
adequate opportunity to request, and has received, all information Executive needs to understand this Updated Release and has been offered at least forty-five (45) days to consider the terms of this Updated Release and the information attached at
Annex B which is provided pursuant to the Older Workers Benefit Protection Act, and Executive agrees that any modifications, material or otherwise, made to the Separation Agreement shall not restart or affect in any manner the original forty-five
(45) calendar day consideration period. 
  
 Executive has
knowingly and voluntarily executed this Updated Release without any duress, coercion or undue influence by anyone. 
  
 This Updated Release will become effective on the eighth day after Executive signs it. During the seven (7) days after Executive signs this Updated
Release, Executive may revoke it by giving written notice to R.R. Donnelley & Sons Company, to the attention of the Senior Vice President, Human Resources, 77 W. Wacker Drive Chicago, IL 60601-1696, in which event neither this Updated Release
nor the obligation to provide any unpaid payments or benefits provided under the Separation Agreement shall go into effect. If the last day of the revocation period is a Saturday, Sunday or legal holiday in the State of Illinois, then the revocation
period shall not expire until the next business day. 
  
 If any
provision of this Updated Release is held to be illegal, void, or unenforceable, such provision shall have no effect; however, the remaining provisions shall be enforced to the maximum extent possible. 
  

					
			
	 Dated:
	 	 	 	  
	 	 	 	 	

	 	 	 	 	Joseph C. Lawler

  

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 March 1, 2004 
  
 Annex B 
  
 DISCLOSURE INFORMATION PROVIDED 
 PURSUANT TO THE OLDER WORKERS BENEFIT PROTECTION ACT

  
 Time Limitations and Eligibility Factors 
  
 In connection with the combination of R.R. Donnelley & Sons Company (“RRD”),
and Moore-Wallace, Inc., (“MW”) the employment of certain employees will be terminated. All employees of both RRD and MW occupying positions between the level of Vice President and divisional President comprise the decisional unit.
Employees selected for termination on or before March 31, 2004 in connection with the combination are being offered additional severance benefits in exchange for their signing a Separation Agreement and Updated Release. 
  
 Employees who have been selected for termination and who desire to receive the additional
severance benefits have at least forty-five (45) days from the date of receipt of this disclosure information and the attached Separation Agreement and Updated Release to sign the Separation Agreement and the Updated Release. They may receive the
additional severance benefits by signing the Separation Agreement, and also by signing the Updated Release no earlier than their last day of employment and returning both documents to R.R. Donnelley & Sons Company, to the attention of the Senior
Vice President, Human Resources, 77 W. Wacker Drive Chicago, IL 60601-1696. The Separation Agreement, and the Updated Release shall each become effective on the eighth (8th) day following their being signed (respectively, the Separation Agreement Effective Date, and the Updated Release Effective Date). 
  
 Employees may, at any time prior to the Separation Agreement Effective Date or the Updated
Release Effective Date, revoke the Separation Agreement or the Updated Release by giving notice in writing of such revocation to the Senior Vice President, Human Resources, at the address above, by the seventh (7th) day after they sign each document, except that if the seventh (7th) day following the date the employee signs either document falls on a Saturday, Sunday or legal holiday, then the last day of the revocation period shall be
the next business day, and the applicable effective date shall be the following day. 
  
 In accordance with law, RRD is disclosing to you the job titles and dates of birth of the employees selected and not selected for termination in this program. 
  

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