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                                                                    Exhibit 10.1

                                                                  EXECUTION COPY

================================================================================

                           IRON MOUNTAIN INCORPORATED

                   SIXTH AMENDED AND RESTATED CREDIT AGREEMENT

                            Dated as of April 2, 2004


                             ----------------------

                                  $550,000,000

                             ----------------------


                              FLEET NATIONAL BANK,
                              as Syndication Agent,

                     WACHOVIA BANK, NATIONAL ASSOCIATION AND
                             THE BANK OF NOVA SCOTIA
                           as Co-Documentation Agents,

                              JPMORGAN CHASE BANK,
                            as Administrative Agent,

                       JPMORGAN CHASE BANK, TORONTO BRANCH
                        as Canadian Administrative Agent


                                       and


                          J.P. MORGAN SECURITIES INC.,
                         as Lead Arranger and Bookrunner

================================================================================

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                                TABLE OF CONTENTS

<Table>
<Caption>
                                                                                               Page
                                                                                               ----
<S>                                                                                              <C>
Section 1  Definitions and Accounting Matters.....................................................2

       1.01.   Certain Defined Terms..............................................................2
       1.02.   Accounting Terms and Determinations...............................................29
       1.03.   Types of Loans....................................................................30

Section 2  Loans, Etc............................................................................30

       2.01.   US$ Loans; US$-Canadian Loans; Multi-Currency Loans; C$ Loans;
               Swingline Loans; Term Loans.......................................................30
       2.02.   Reductions of Commitments.........................................................35
       2.03.   Fees..............................................................................35
       2.04.   Lending Offices...................................................................36
       2.05.   Several Obligations: Remedies Independent.........................................36
       2.06.   Notes.............................................................................36
       2.07.   Use of Proceeds...................................................................36
       2.08.   Letters of Credit.................................................................36
       2.09.   Currency Fluctuations, etc........................................................41

Section 3  Borrowings, Conversions and Prepayments...............................................42

       3.01.   Procedure for US$ Loan Borrowing, US$-Canadian Loan Borrowing,
               Term Loan Borrowing and Multi-Currency Borrowing..................................42
       3.02.   Prepayments and Conversions.......................................................43
       3.03.   Procedure for Swingline Borrowing; Refunding of Swingline Loans...................44

Section 4  Payments of Principal and Interest....................................................47

       4.01.   Repayment of Loans................................................................47
       4.02.   Interest..........................................................................48

Section 5  Payments; Pro Rata Treatment; Computations; Etc.......................................49

       5.01.   Payments..........................................................................49
       5.02.   Pro Rata Treatment................................................................51
       5.03.   Computations......................................................................52
       5.04.   Minimum and Maximum Amounts; Types................................................52
       5.05.   Certain Notices...................................................................53
       5.06.   Non-Receipt of Funds by the Administrative Agent..................................55
       5.07.   Sharing of Payments; Waiver of Enforcement Without Consent. Etc...................56
       5.08.   Withholding Tax Exemption.........................................................57
</Table>

                                        i
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<Table>
<Caption>
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                                                                                               ----
<S>                                                                                              <C>
       5.09.   Judgment Currency.................................................................58

Section 6  Yield Protection and Illegality.......................................................59

       6.01.   Additional Costs..................................................................59
       6.02.   Limitation on Types of Loans......................................................60
       6.03.   Illegality........................................................................61
       6.04.   Substitute ABR Loans..............................................................61
       6.05.   Compensation......................................................................61
       6.06.   Capital Adequacy..................................................................62
       6.07.   Substitution of Lender............................................................62
       6.08.   Additional Costs in Respect of Letters of Credit..................................62

Section 7  Conditions Precedent..................................................................63

       7.01.   Effective Date....................................................................63
       7.02.   Initial and Subsequent Loans......................................................65

Section 8  Representations and Warranties........................................................66

       8.01.   Corporate Existence...............................................................66
       8.02.   Information.......................................................................66
       8.03.   Litigation........................................................................67
       8.04.   No Breach.........................................................................67
       8.05.   Corporate Action..................................................................67
       8.06.   Approvals.........................................................................68
       8.07.   Regulations U and X...............................................................68
       8.08.   ERISA and the Canadian Pension Plans..............................................68
       8.09.   Taxes.............................................................................68
       8.10.   Subsidiaries; Agreements; Etc.....................................................68
       8.11.   Investment Company Act............................................................69
       8.12.   Public Utility Holding Company Act................................................69
       8.13.   Ownership and Use of Properties...................................................69
       8.14.   Environmental Compliance..........................................................69
       8.15.   Solvency..........................................................................69
       8.16.   Senior Debt.......................................................................70

Section 9  Covenants.............................................................................70

       9.01.   Financial Statements and Other Information........................................70
       9.02.   Taxes and Claims..................................................................72
       9.03.   Insurance.........................................................................72
       9.04.   Maintenance of Existence; Conduct of Business.....................................73
       9.05.   Maintenance of and Access to Properties...........................................73
       9.06.   Compliance with Applicable Laws...................................................74
       9.07.   Litigation........................................................................74
       9.08.   Indebtedness......................................................................74
       9.09.   Consolidated Leverage Ratio.......................................................75
</Table>

                                       ii
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<Table>
<Caption>
                                                                                               Page
                                                                                               ----
<S>                                                                                              <C>
       9.10.   Domestic Leverage Ratio...........................................................75
       9.11.   Fixed Charges Coverage Ratio......................................................76
       9.12.   Mergers, Asset Dispositions. Etc..................................................76
       9.13.   Liens.............................................................................78
       9.14.   Investments.......................................................................78
       9.15.   Restricted Payments...............................................................80
       9.16.   Transactions with Affiliates......................................................81
       9.17.   Subordinated Indebtedness.........................................................81
       9.18.   Lines of Businesses...............................................................82
       9.19.   Modification of Other Agreements..................................................82
       9.20.   Interest Rate and Currency Exchange Protection....................................82
       9.21.   Certain Obligations Respecting Subsidiaries.......................................82
       9.22.   Environmental Matters.............................................................84
       9.23.   Residual Assurances...............................................................84
       9.24.   Investments in Excluded Subsidiaries..............................................84
       9.25.   Hedging Agreements................................................................85
       9.26.   Perfection of Security Interests in Stock of Foreign Subsidiaries.................85

Section 10 Defaults..............................................................................85

       10.01.  Events of Default.................................................................85
       10.02.  Ratable Treatment of Lenders......................................................88

Section 11 The Administrative Agent..............................................................88

       11.01.  Appointment Powers and Immunities.................................................88
       11.02.  Reliance by Administrative Agent..................................................89
       11.03.  Defaults..........................................................................89
       11.04.  Rights as a Lender................................................................90
       11.05.  Indemnification...................................................................90
       11.06.  Non-Reliance on Administrative Agent and Other Lenders............................90
       11.07.  Failure to Act....................................................................91
       11.08.  Resignation or Removal of Administrative Agent....................................91
       11.09.  Consents under Basic Documents....................................................91
       11.10.  Collateral Sub-Agents.............................................................91
       11.11.  Multi-Currency Payment Agent and Canadian Administrative Agent....................92
       11.12.  Additional Ministerial Powers of the Agents.......................................92

Section 12 Miscellaneous.........................................................................92

       12.01.  Waiver............................................................................92
       12.02.  Notices...........................................................................92
       12.03.  Expenses Etc......................................................................92
       12.04.  Indemnification...................................................................93
       12.05.  Amendments. Etc...................................................................93
       12.06.  Successors and Assigns............................................................94
       12.07.  Confidentiality...................................................................95
</Table>

                                       iii
<Page>

<Table>
<Caption>
                                                                                               Page
                                                                                               ----
       <S>                                                                                       <C>
       12.08.  Survival..........................................................................95
       12.09.  Captions..........................................................................95
       12.10.  Counterparts; Integration.........................................................96
       12.11.  GOVERNING LAW; SUBMISSION TO JURISDICTION; WAIVER OF JURY TRIAL...................96
       12.12.  Canadian Borrower's Agent.........................................................96
       12.13.  Designation of Indebtedness.......................................................96
       12.14.  Amendments to Security Documents, Etc.............................................96
       12.15.  USA PATRIOT Act...................................................................97
</Table>

                                       iv

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                                    SCHEDULES

SCHEDULE I   - Commitments
SCHEDULE II  - Subsidiaries; Investments in Joint Ventures and Other Persons
SCHEDULE III - Credit Agreements, Indentures, Leases
SCHEDULE IV  - Existing Letters of Credit

                                    EXHIBITS

EXHIBIT A-1  - Form of Revolving Credit Note
EXHIBIT A-2  - Form of Term Note
EXHIBIT B    - Subsidiary Guaranty
EXHIBIT C    - Company Guaranty
EXHIBIT D    - Company Pledge Agreement
EXHIBIT E    - Subsidiary Pledge Agreement
EXHIBIT F    - Canadian Borrower Pledge Agreement
EXHIBIT G-1  - Form of Opinion of Special New York Counsel to the Company
EXHIBIT G-2  - Form of Opinion of Special Pennsylvania Counsel to the Company
EXHIBIT G-3  - Form of Opinion of Special Nova Scotia Counsel to the Canadian
               Borrower
EXHIBIT H    - Form of Opinion of Special New York Counsel to the Administrative
               Agent
EXHIBIT I    - Exemption Certificate
EXHIBIT J    - Form of Acknowledgment and Confirmation of Guarantee or Security
               Document
EXHIBIT K    - Form of Commitment Increase Supplement
EXHIBIT L    - Form of Additional Lender Supplement
EXHIBIT M    - Form of Incremental Term Loan Activation Notice
EXHIBIT N    - Form of Assignment and Assumption

                                     ANNEXES

ANNEX A      - Canadian Borrower Provisions

                                      v

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               SIXTH AMENDED AND RESTATED CREDIT AGREEMENT dated as of April 2,
     2004, among: IRON MOUNTAIN INCORPORATED, a corporation duly organized and
     validly existing under the laws of the Commonwealth of Pennsylvania
     (together with its successors and as more fully defined below, the
     "COMPANY"); IRON MOUNTAIN CANADA CORPORATION, a company organized and
     existing under the laws of the Province of Nova Scotia (formerly known as
     Pierce Leahy Canada Company) (the "CANADIAN BORROWER"); each of the lenders
     that is listed under the caption "US$ LENDERS" on the signature pages
     hereto and each lender or financial institution that becomes a "US$ LENDER"
     after the date hereof pursuant to Section 12.06 hereof (individually,
     together with its successors, a "US$ LENDER" and, collectively, together
     with their respective successors, the "US$ LENDERS"); each of the lenders
     that is listed under the caption "US$-CANADIAN LENDERS" on the signature
     pages hereto and each lender or financial institution that becomes a
     "US$-CANADIAN LENDER" after the date hereof pursuant to Section 12.06
     hereof (individually, together with its successors, a "US$-CANADIAN LENDER"
     and, collectively, together with their respective successors, the
     "US$-CANADIAN LENDERS"); each of the lenders that is listed under the
     caption "MULTI-CURRENCY LENDERS" on the signature pages hereto and each
     lender or financial institution that becomes a "MULTI-CURRENCY LENDER"
     after the date hereof pursuant to Section 12.06 hereof (individually,
     together with its successors, a "MULTI-CURRENCY LENDER" and, collectively,
     together with their respective successors, the "MULTI-CURRENCY LENDERS");
     each of the lenders that is listed under the caption "CANADIAN LENDERS" on
     the signature pages hereto and each lender or financial institution that
     becomes a "CANADIAN LENDER" after the date hereof pursuant to Section 12.06
     hereof (individually, together with its successors, a "CANADIAN LENDER"
     and, collectively, together with their respective successors, the "CANADIAN
     LENDERS"); each of the lenders that is listed under the caption "INITIAL
     TERM LENDERS" on the signature pages hereto and each lender or financial
     institution that becomes an "INITIAL TERM LENDER" after the date hereof
     pursuant to Section 12.06 hereof (individually, together with its
     successors, an "INITIAL TERM LENDER" and, collectively, together with their
     respective successors, the "INITIAL TERM LENDERS"); Fleet National Bank, as
     Syndication Agent, Wachovia Bank, National Association and The Bank of Nova
     Scotia, as Co-Documentation Agents, J.P. MORGAN SECURITIES INC., as
     arranger and bookrunner, JPMORGAN CHASE BANK, TORONTO BRANCH, as Canadian
     Administrative Agent (in such capacity, together with its successors in
     such capacity, the "CANADIAN ADMINISTRATIVE AGENT") and JPMORGAN CHASE
     BANK, as agent for the Lenders (in such capacity, together with its
     successors in such capacity, the "ADMINISTRATIVE AGENT").

                              W I T N E S S E T H:
                              - - - - - - - - - -

          WHEREAS, the Company, certain of the Lenders and the Administrative
Agent are parties to the Fifth Amended and Restated Credit Agreement, dated as
of March 15, 2002, as amended by the First Amendment, dated as of July 9, 2003
(the "EXISTING CREDIT AGREEMENT"), providing, subject to the terms thereof, for
extensions of credit to be made by said Lenders to the Company;

          WHEREAS, the Company has requested that the Existing Credit Agreement
be amended and restated (a) to provide for a new term loan facility in the
aggregate principal

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                                                                               2

amount of $200,000,000, the proceeds of which (together with other funds
available to the Company) will be used to prepay in full the term loans
outstanding under the Existing Credit Agreement, (b) to provide for a new
revolving credit facility to replace the existing revolving credit facility and
(c) to provide for certain other modifications as more fully set forth herein;
and the Lenders and the Administrative Agent are willing, upon and subject to
the terms and conditions hereof, so to amend and restate the Existing Credit
Agreement;

          WHEREAS, in order to carry out such amendment and restatement and the
subsequent review and interpretation of the Existing Credit Agreement as so
amended and restated, the parties hereto desire to amend and restate the
Existing Credit Agreement as set forth herein;

          NOW, THEREFORE, in consideration of the mutual agreements herein set
forth, the parties hereto hereby agree that on the Effective Date (as
hereinafter defined) the Existing Credit Agreement shall be amended and restated
to read in its entirety as follows:

          Section 1   DEFINITIONS AND ACCOUNTING MATTERS.

          1.01.   CERTAIN DEFINED TERMS. As used herein, the following terms
shall have the following meanings and the terms defined in Annex A hereto shall
have the meanings given to them therein (all terms defined in this Section 1.01
or in other provisions of this Agreement in the singular to have the same
meanings when used in the plural and vice versa):

          "ABR LOANS" shall mean Loans which bear interest at a rate based upon
     the Alternate Base Rate.

          "ACCOUNTS RECEIVABLE FINANCING" shall mean any accounts receivable
     sale arrangement, credit facility or conditional purchase contract or
     similar arrangement providing financing secured directly or indirectly by
     the accounts receivable and related records, collateral and rights of the
     Company or its Subsidiaries; PROVIDED that any such transaction shall be
     consummated pursuant to documentation in form and substance reasonably
     satisfactory to the Administrative Agent, as evidenced by its written
     approval thereof (such approval not to be unreasonably withheld).

          "ACKNOWLEDGMENT AND CONFIRMATION OF GUARANTEE OR SECURITY DOCUMENT"
     shall mean an Acknowledgment and Confirmation of Guarantee or Security
     Document, in substantially the form of Exhibit J hereto, as said
     acknowledgment and confirmation shall be modified and supplemented and in
     effect from time to time.

          "ACQUIRED DEBT" shall mean, with respect to the Company or any
     Subsidiary, Indebtedness of any other Person, existing at the time such
     other Person merged with or into or became a Subsidiary of the Company or
     any Subsidiary thereof in connection with a Permitted Acquisition occurring
     after the Effective Date, provided that (i) such Indebtedness was not
     created by such other Person in contemplation of such acquisition and (ii)
     the aggregate outstanding principal amount of such Indebtedness shall not
     at any time exceed $25,000,000.

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                                                                               3

          "ACQUISITION" shall mean an acquisition of assets of, or all or
     substantially all of the Capital Stock of, another business by the Company
     and/or one or more of its Subsidiaries.

          "ACQUISITION CONSIDERATION" shall mean, with respect to any
     Acquisition, the aggregate amount of consideration paid by the Company and
     its Subsidiaries in connection therewith, inclusive of (a) Stock
     Consideration and (b) other consideration on account of (i) any expenses
     incurred in connection with such Acquisition, (ii) liabilities under
     agreements not to compete incurred in connection with such Acquisition,
     (iii) the principal amount of Indebtedness assumed in connection with such
     Acquisition and (iv) Additional Expenditures related to such Acquisition.

          "ADDITIONAL EXPENDITURES" shall mean, with respect to any Acquisition,
     amounts expended or to be expended by the Company and its Subsidiaries
     within twelve months after the date of such Acquisition to acquire or
     construct facilities and equipment that are not part of the assets acquired
     pursuant to such Acquisition but which are deemed by the Company to be
     essential for the integration or restructuring of the assets so acquired.

          "ADJUSTED EBITDA" shall mean, for any period, EBITDA for such period,
     minus the tax provision for such period currently payable.

          "ADMINISTRATIVE QUESTIONNAIRE" shall mean an administrative
     questionnaire in a form supplied by the Administrative Agent.

          "AFFILIATE" shall mean, as to any Person, any other Person which
     directly or indirectly controls, or is under common control with, or is
     controlled by, such Person and, if such Person is an individual, any member
     of the immediate family (including parents, siblings, spouse, children,
     stepchildren, nephews, nieces and grandchildren) of such individual and any
     trust whose principal beneficiary is such individual or one or more members
     of such immediate family and any Person who is controlled by any such
     member or trust. As used in this definition, "CONTROL" (including, with
     correlative meanings, "CONTROLLED BY" and "UNDER COMMON CONTROL WITH")
     shall mean possession, directly or indirectly, of power to direct or cause
     the direction of management or policies (whether through ownership of
     securities or partnership or other ownership interests, by contract or
     otherwise), PROVIDED that, in any event, any Person which owns directly or
     indirectly more than 5% of the securities having ordinary voting power for
     the election of directors or other governing body of a corporation or more
     than 5% of the partnership or other ownership interests of any other Person
     (other than as a limited partner of such other Person) will be deemed to
     control such corporation or other Person. Notwithstanding the foregoing,
     (a) no individual shall be deemed to be an Affiliate of a corporation
     solely by reason of his or her being an officer or director of such
     corporation and (b) Subsidiaries shall be deemed not to be Affiliates of
     the Company or any of the other Subsidiaries.

          "ALTERNATE BASE RATE" shall mean, for any day, a rate per annum equal
     to the greater of (a) the Prime Rate in effect on such day and (b) the
     Federal Funds Effective Rate in effect on such day plus 1/2 of 1%. Any
     change in the Alternate Base Rate due to a

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                                                                               4

     change in the Prime Rate or the Federal Funds Effective Rate shall be
     effective from and including the effective date of such change in the Prime
     Rate or the Federal Funds Effective Rate, respectively.

          "APPLICABLE COMMITMENT FEE RATE" shall mean, at any time, the
     percentage per annum set forth in the schedule below opposite the Pricing
     Level in effect at such time:

<Table>
<Caption>
                 Pricing Level                     Applicable Commitment Fee Rate
                 -------------                     ------------------------------
     <S>                                                        <C>
                    LEVEL 4                                     0.500%

     Greater than or equal to 4.50 to 1.00

                    LEVEL 3                                     0.375%

     Less than 4.50 to 1.00 and greater
     than or equal to 3.75 to 1.00

                    LEVEL 2                                     0.375%

     Less than 3.75 to 1.00 and greater
     than or equal to 3.25 to 1.00

                    LEVEL 1                                     0.375%

     Less than 3.25 to 1.00
</Table>

          For purposes of this definition, the "Pricing Level" in effect at any
     time shall be the level (either Level 1, Level 2, Level 3 or Level 4)
     indicated in the schedule set forth in the definition of "Applicable
     Margin" in this Section 1.01 corresponding to the Applicable Leverage Ratio
     in effect at such time.

          "APPLICABLE L/C PERCENTAGE" shall mean, at any time, the Applicable
     Margin in effect at such time with respect to Eurocurrency Loans that are
     Revolving Loans (irrespective of whether at the time any Eurocurrency Loan
     is outstanding).

          "APPLICABLE LENDING OFFICE" for each Lender and for each Type of Loan,
     the lending office of such Lender (or of an affiliate of such Lender)
     designated for such Type of Loan in the Administrative Questionnaire of
     such Lender or such other lending office of such Lender (or of an affiliate
     of such Lender) as such Lender may from time to time specify to the
     Administrative Agent and the Company as the office by which its Loans of
     such Type are to be made and maintained.

          "APPLICABLE LEVERAGE RATIO" shall mean, at any time, the Consolidated
     Leverage Ratio as at the end of the most recent fiscal quarter of the
     Company in respect of which financial statements have been delivered by the
     Company pursuant to either Section 9.01(a) or 9.01(b) hereof; PROVIDED,
     that no change in the Applicable Leverage Ratio will

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                                                                               5

     take effect until the date five Business Days following receipt by the
     Administrative Agent of the applicable financial statements.

          "APPLICABLE MARGIN" shall mean (a) with respect to the Initial Term
     Loans, (i) 1.00% in the case of ABR Loans and (ii) 2.00% in the case of
     Eurocurrency Loans, (b) with respect to Loans other than Term Loans, the
     rate for the respective Type of Loan set forth below opposite the level
     (either Level 1, Level 2, Level 3 or Level 4) indicated in the schedule set
     forth below corresponding to the Applicable Leverage Ratio in effect at
     such time:

<Table>
<Caption>
                    Range of Applicable
                       Leverage Ratio                            Applicable Margin
                    -------------------                        ---------------------
                                                                 ABR    Eurocurrency
                                                                Loans       Loans
                                                               ------   ------------
          <S>                                                    <C>        <C>
                          LEVEL 4                                1.00%      2.00%

          Greater than or equal to 4.50 to 1.00

                          LEVEL 3                                0.75%      1.75%

          Less than 4.50 to 1.00 and
          greater than or equal to 3.75 to 1.00

                          LEVEL 2                                0.50%      1.50%

          Less than 3.75 to 1.00 and
          greater than or equal to 3.25 to 1.00

                          LEVEL 1                                0.25%      1.25%

          Less than 3.25 to 1.00
</Table>

          and (c) for Incremental Term Loans, such per annum rates as shall be
     agreed to by the Company and the applicable Incremental Term Lenders as
     shown in the applicable Incremental Term Loan Activation Notice; PROVIDED,
     that if the Applicable Margin (which, for such purposes only, shall be
     deemed to include all upfront or similar fees or original issue discount
     payable to all Lenders providing the Incremental Term Loans) relating to
     the Incremental Term Loans exceeds the Applicable Margin (which, for such
     purposes only, shall be deemed to include all upfront or similar fees or
     original issue discount payable to all Lenders providing the Initial Term
     Loans) relating to the Initial Term Loans by more than 0.25%, the
     Applicable Margin relating to the Initial Term Loans shall be adjusted to
     be equal to the Applicable Margin (which, for such purposes only, shall be
     deemed to include all upfront or similar fees or original issue discount

<Page>

                                                                               6

     payable to all Lenders providing the Incremental Term Loans) relating to
     the Incremental Term Loans MINUS 0.25%.

          "ARRANGER" shall mean J.P. Morgan Securities Inc.

          "BANKRUPTCY CODE" shall mean the United States Bankruptcy Code, as now
     or hereafter in effect, or any successor statute.

          "BASIC DOCUMENTS" shall mean this Agreement, the Notes, the Letter of
     Credit Documents, the Company Guaranty, the Subsidiary Guaranty, the
     Security Documents and the Acknowledgment and Confirmation of Guarantee or
     Security Document entered into pursuant to the terms hereof.

          "BOARD" shall mean the Board of Governors of the Federal Reserve
     System of the United States of America.

          "BORROWERS" shall mean the Company and the Canadian Borrower.

          "BORROWING DATE" shall mean any Business Day specified by the Company
     as a date on which the Company requests the relevant Lenders to make Loans
     hereunder.

          "BUSINESS DAY" shall mean any day other than a day on which commercial
     banks are authorized or required to close in New York City or Boston,
     Massachusetts and, where such term is used in the definition of "Quarterly
     Date" in this Section 1.01 or if such day relates to a borrowing of, a
     payment or prepayment of principal of or interest on, a conversion of or
     into, or an Interest Period for, a Eurocurrency Loan or a notice with
     respect to any such borrowing, payment, prepayment, conversion or Interest
     Period, which is also a day on which dealings in Dollar deposits are
     carried out in the London interbank market.

          "CALCULATION DATE" shall mean any Business Day as the Administrative
     Agent shall elect, but in any event, at least once each calendar month. So
     long as no Event of Default has occurred and is continuing, the
     Administrative Agent shall, to the extent practicable, select the FIRST day
     of each Interest Period applicable to Multi-Currency Loans as Calculation
     Dates.

          "CANADIAN BORROWER PLEDGE AGREEMENT" shall mean the pledge agreement,
     dated as of February 1, 2000, between the Canadian Borrower and the
     Canadian Administrative Agent, as the same shall be modified and
     supplemented and in effect from time to time. The Canadian Borrower Pledge
     Agreement as in effect on the Effective Date is attached as Exhibit F
     hereto.

          "CANADIAN COMMITMENTS" shall have the meaning assigned to such term in
     Annex A hereto.

          "CANADIAN DOLLARS" shall have the meaning assigned to such term in
     Annex A hereto.

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                                                                               7

          "CANADIAN LENDERS" shall have the meaning assigned to such term in the
     Preamble hereto.

          "CANADIAN PENSION PLAN" shall mean any plan, program, arrangement or
     understanding that is a pension plan for the purposes of any applicable
     pension benefits or tax laws of Canada (whether or not registered under any
     such laws) which is maintained or contributed to by (or to which there is
     or may be an obligation to contribute of), the Company, the Canadian
     Borrower or any other Subsidiary of the Company in respect of any person's
     employment in Canada or a province or territory thereof with the Company,
     the Canadian Borrower or any other Subsidiary of the Company and all
     related agreements, arrangements and understandings in respect of, or
     related to, any benefits to be provided thereunder or the effect thereof on
     any other compensation or remuneration of any employee.

          "CANADIAN SECURITY DOCUMENTS" shall mean the Canadian Borrower Pledge
     Agreement and all other security documents hereafter delivered to the
     Canadian Administrative Agent granting a Lien on the stock of the Canadian
     Borrower or any other Canadian Subsidiary to secure the obligations and
     liabilities of the Canadian Borrower hereunder and under any of the other
     Loan Documents or to secure any guarantee by any Canadian Subsidiary of any
     such obligations and liabilities.

          "CANADIAN SUBSIDIARY" shall mean a Subsidiary incorporated under the
     laws of Canada or any province or territory thereof.

          "CAPITAL EXPENDITURES" shall mean capital expenditures by the Company
     or any of its Subsidiaries during the relevant period determined in
     accordance with GAAP.

          "CAPITAL LEASE OBLIGATIONS" shall mean, as to any Person, the
     obligations of such Person to pay rent or other amounts under a lease of
     (or other agreement conveying the right to use) real and/or personal
     property which obligations are required to be classified and accounted for
     as a capital lease on a balance sheet of such Person under GAAP (including
     Statement of Financial Accounting Standards No. 13 of the Financial
     Accounting Standards Board) and, for purposes of this Agreement, the amount
     of such obligations shall be the capitalized amount thereof, determined in
     accordance with GAAP (including such Statement No. 13).

          "CAPITAL STOCK" shall mean, with respect to any Person, any and all
     shares, interests, participations or other equivalents (however designated,
     whether voting or non-voting) of such Person's capital stock or other
     ownership interests, including, without limitation, all common stock and
     all preferred stock.

          "CASUALTY EVENT" shall mean, with respect to any property of any
     Person, any loss of or damage to, or any condemnation or other taking of,
     such property for which such Person or any of its Subsidiaries receives
     insurance proceeds, or proceeds of a condemnation award or other
     compensation.

          "CERCLA" means the Comprehensive Environmental Response, Compensation
     and Liability Act of 1980, as amended.

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                                                                               8

          "CHANGE OF CONTROL" shall mean that:

          (a)  any "person" or "group" (as such terms are used in Sections 13(d)
     and 14(d) of the Exchange Act), other than the Principal Stockholders (or
     any of them), is or becomes the "beneficial owner" (as defined in Rules 1
     3d-3 and 1 3d-5 under the Exchange Act), directly or indirectly, of more
     than 50% of the voting power of all classes of Voting Stock of the Company,
     or

          (b)  in any consecutive 25-month period, individuals who at the
     beginning of such period constituted the Board of Directors of the Company
     (together with any new directors whose election to such Board of Directors,
     or whose nomination for election by the stockholders of the Company, was
     approved by a vote of at least 66-2/3% of the directors still in office who
     were either directors at the beginning of such period or whose election or
     nomination for election was previously so approved) cease for any reason to
     constitute a majority of the Board of Directors then in office; or

          (c)  the Company shall be required pursuant to the provisions of the
     Senior Subordinated Debt Documents (or any other agreement or instrument
     relating to or providing for any other Subordinated Indebtedness) to redeem
     or repurchase, or make an offer to redeem or repurchase, all or any portion
     of the Senior Subordinated Debt (or such Subordinated Indebtedness, as the
     case may be) as a result of a change of control (however defined).

          "CODE" shall mean the Internal Revenue Code of 1986, as amended, or
     any successor statute.

          "COLLATERAL ACCOUNT" shall mean a cash collateral account in the name
     and under the control of the Administrative Agent (and the Multi-Currency
     Payment Agent) maintained in accordance with the terms of the Security
     Documents.

          "COMMITMENT PERIOD" shall mean the period from and including the
     Effective Date to but not including the Commitment Termination Date.

          "COMMITMENTS" shall mean the US$ Commitments, the US$-Canadian
     Commitments, the Multi-Currency Commitments, the Canadian Commitments (for
     all purposes other than Sections 2, 3, 4, 5 and 6 hereof) and the Initial
     Term Commitments.

          "COMMITMENT TERMINATION DATE" shall mean April 2, 2009 (or, if such
     day is not a Business Day, the next preceding Business Day) or, in the case
     of the Term Loans (and for the purposes of Sections 9.08 and 12.05), the
     Facility Termination Date or Incremental Term Maturity Date, as applicable.

          "COMPANY" shall mean Iron Mountain Incorporated, a Pennsylvania
     corporation.

          "COMPANY GUARANTY" shall mean the guaranty, dated as of February 1,
     2000, as said agreement shall be modified and supplemented and in effect
     from time to time, pursuant to which the Company guarantees the obligations
     of the Canadian Borrower

<Page>

                                                                               9

     under the Basic Documents. The Company Guaranty as in effect on the
     Effective Date is attached hereto as Exhibit C.

          "COMPANY PLEDGE AGREEMENT" shall mean the pledge agreement, dated as
     of February 1, 2000, between the Company and the Administrative Agent, as
     the same shall be modified and supplemented and in effect from time to
     time. The Company Pledge Agreement as in effect on the Effective Date is
     attached hereto as Exhibit D.

          "CONSOLIDATED LEVERAGE RATIO" shall have the meaning assigned to such
     term in Section 9.09 hereof.

          "CONSOLIDATED NET TANGIBLE ASSETS" shall mean at any date the assets
     of the Company and its Subsidiaries determined on such date on a
     consolidated basis, LESS goodwill and other intangible assets.

          "CONTROLLED GROUP" shall mean all members of a controlled group of
     corporations and all trades or businesses (whether or not incorporated)
     under common control which, together with the Company, are treated as a
     single employer under Section 414 of the Code.

          "CURRENCY EXCHANGE AGREEMENT" shall mean a currency exchange agreement
     or similar arrangement between the Company and one or more of the Lenders.

          "C$ LOAN" shall have the meaning assigned to such term in Annex A
     hereto.

          "DEFAULT" shall mean an Event of Default or an event which with notice
     or lapse of time or both would, unless cured or waived, become an Event of
     Default.

          "DE MINIMUS EXCLUDED SUBSIDIARY" shall mean an Excluded Subsidiary
     designated as such by the Company, PROVIDED, that after giving effect to
     such designation, the aggregate net tangible assets of the Excluded
     Subsidiaries so designated does not exceed $50,000,000.

          "DOLLAR EQUIVALENT" shall mean, on any date of determination, with
     respect to any amount in any Multi-Currency, the equivalent in Dollars of
     such amount, determined by the Administrative Agent or the Canadian
     Administration Agent using the Exchange Rate with respect to such
     Multi-Currency then in effect, in the case of any such Multi-Currency as
     determined pursuant to Section 2.09.

          "DOLLARS", "US$" and "$" shall mean lawful money of the United States
     of America.

          "DOMESTIC SUBSIDIARY" shall mean any Subsidiary of the Company
     organized in the United States of America.

          "EBITDA" shall mean, for any period, the sum (without duplication),
     determined on a consolidated basis for the Company and its Subsidiaries, of
     (a) net income for such period PLUS (b) to the extent deducted in
     determining net income for such period, the sum

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                                                                              10

     of (i) depreciation and amortization (including deferred financing costs,
     organization costs, goodwill and non-compete amortization) for such period,
     (ii) other non-cash expenses for such period (including minority interest
     expense), (iii) Interest Expense for such period, (iv) provision for income
     taxes for such period, (v) extraordinary, unusual or non-recurring charges
     or other items (including without limitation losses arising from any
     natural disasters, debt extinguishment expenses, foreign currency
     transaction losses and losses on investments) for such period determined in
     accordance with GAAP, (vi) non-compete expenses for such period to the
     extent not capitalized in accordance with GAAP and (vii) losses on sales of
     fixed assets not in the ordinary course of business for such period after
     giving effect to any related charges for, reductions of or provisions for
     taxes thereon MINUS (c) to the extent included in the calculation of net
     income for such period, the sum of (i) other income (including interest
     income) for such period (including gains attributable to minority interest
     in its Subsidiaries), (ii) extraordinary, unusual or non-recurring gains or
     other items (including without limitation gains resulting from debt
     extinguishment, foreign currency transaction gains and gains on
     investments) for such period determined in accordance with GAAP and (iii)
     gains on sales of fixed assets not in the ordinary course of business for
     such period after giving effect to any related charges for, reductions of
     or provisions for taxes thereon.

          For the purposes of calculating the ratios set forth in Sections 9.09,
     9.10 and 9.11 there may, at the Company's option (such option to be
     consistently applied with respect to each transaction), be included in
     EBITDA for any relevant period, on a PRO FORMA basis (adjusted to give
     effect to expenses that will not be ongoing), the net income (and the
     additions and subtractions thereto referred to above) for such period of
     any Person (or assets) acquired after the commencement of such period in
     connection with any Permitted Acquisition or any acquisition pursuant to
     Section 9.14(viii)(b) hereof having Acquisition Consideration, in the case
     of any such Permitted Acquisition, or an aggregate amount of consideration
     paid, in the case of such acquisition pursuant to Section 9.14(viii)(b)
     hereof, of more than $500,000. The net income (and the related additions
     and subtractions) of the Person or assets acquired pursuant to such
     acquisition for such period shall be calculated by reference to the most
     recent available quarterly financial statements of the acquired business,
     annualized.

          "EFFECTIVE DATE" shall have the meaning assigned to such term in
     Section 7.01 hereof.

          "ENVIRONMENTAL LAWS" shall mean any and all federal, state, local and
     foreign statutes, laws, regulations, ordinances, rules, judgments, orders,
     decrees, codes, plans, injunctions, permits, concessions, grants,
     franchises, licenses or other governmental restrictions, contracts,
     indemnities, assumptions of liability or agreements relating to the
     environment or to emissions, discharges or releases of pollutants,
     contaminants, petroleum or petroleum products, chemicals or industrial,
     toxic or hazardous substances or wastes into the environment including,
     without limitation, ambient air, surface water, ground water or land, or
     otherwise relating to the manufacture, processing, distribution, use,
     treatment, storage, disposal, transport or handling of pollutants,
     contaminants, petroleum or petroleum products, chemicals or industrial,
     toxic or hazardous substances or wastes or the clean-up or other
     remediation thereof.

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                                                                              11

          "ENVIRONMENTAL LIABILITIES" shall mean all liabilities of the Company
     and each Subsidiary, whether vested or unvested, contingent or fixed,
     actual or potential which arise under or relate to Environmental Laws.

          "ERISA" shall mean the Employee Retirement Income Security Act of
     1974, as amended from time to time.

          "EUROCURRENCY BASE RATE" shall mean, (a) with respect to any
     Eurocurrency Loans denominated in Dollars, Canadian Dollars or euros the
     rate per annum determined on the basis of the rate for deposits in the
     relevant currency for a period equal to such Interest Period commencing on
     the first day of such Interest Period appearing on Page 3750 of the
     Telerate screen or, with respect to Canadian Dollars only, Page 3740 of the
     Telerate screen as of 11:00 a.m., London time, two Business Days prior to
     the beginning of such Interest Period. In the event that such rate does not
     appear on Page 3750 or Page 3740, as applicable, of the Telerate screen (or
     otherwise on such screen), the "EUROCURRENCY BASE RATE" shall be determined
     by reference to such other comparable publicly available service for
     displaying eurocurrency rates as may be selected by the Administrative
     Agent or, in the absence of such availability, by reference to the rate at
     which the Administrative Agent is offered currency deposits in the relevant
     currency at or about 11:00 a.m., New York City time, two Business Days
     prior to the beginning of such Interest Period in the interbank
     eurocurrency market where its eurocurrency and foreign currency and
     exchange operations are then being conducted for delivery on the first day
     of such Interest Period for the number of days comprised therein and (b)
     with respect to Eurocurrency Loans denominated in Pounds Sterling, the rate
     per annum determined by the Administrative Agent to be the average of the
     rates quoted by the Reference Lenders at approximately 11:00 a.m. London
     time (or as soon thereafter as practicable) on the day two Business Days
     prior to the first day of the Interest Period for such Loans for the
     offering by the Reference Lenders to leading banks in the Paris interbank
     market of deposits in Pounds Sterling having a term comparable to such
     Interest Period and in an amount comparable to the principal amount of the
     respective Eurocurrency Loans of the Reference Lenders to which such
     Interest Period relates. If any Reference Lender is not participating in
     any Eurocurrency Loans during the Interest Period therefor (pursuant to
     Section 6.04 hereof or for any other reason), the Eurocurrency Base Rate
     for such Loans for such Interest Period shall be determined by reference to
     the amount of the Loan which such Reference Lender would have made had it
     been participating in such Loans. If any Reference Lender does not furnish
     a timely quotation, the Administrative Agent shall determine the relevant
     interest rate on the basis of the quotation or quotations furnished by the
     remaining Reference Lender or Lenders or, if none of such quotations is
     available on a timely basis, the provisions of Section 6.02 shall apply.

          "EUROCURRENCY LOANS" shall mean Loans the interest on which is
     determined on the basis of rates referred to in the definition of
     "Eurocurrency Base Rate" in this Section 1.01.

          "EUROCURRENCY RATE" shall mean, for any Eurocurrency Loans, a rate per
     annum (rounded upwards, if necessary, to the nearest 1/32 of 1%) determined
     by the Administrative Agent to be equal to (i) the Eurocurrency Base Rate
     for such Loans for

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                                                                              12

     the Interest Period for such Loans divided by (ii) 1 minus the Reserve
     Requirement for such Loans.

          "EUROS" shall mean the single currency of the European Union as
     constituted by the Treaty on the European Union.

          "EVENTS OF DEFAULT" shall have the meaning assigned to such term in
     Section 10.01 hereof.

          "EXCHANGE ACT" shall mean the Securities Exchange Act of 1934, as
     amended from time to time.

          "EXCHANGE RATE" shall mean with respect to any Multi-Currency on a
     particular date, the rate at which such Multi-Currency may be exchanged
     into Dollars in London on a spot basis, as set forth on the display page of
     the Reuters System applicable to such Multi-Currency as reasonably
     determined by the Administrative Agent. In the event that such rate does
     not appear on any Reuters display page, the Exchange Rate with respect to
     such Multi-Currency shall be determined by reference to such other publicly
     available service for displaying exchange rates as may be agreed upon by
     the Administrative Agent and the Company or, in the absence of such
     agreement, such Exchange Rate shall instead be determined by reference to
     the Administrative Agent's spot rate of exchange quoted to prime banks in
     London in the London interbank market where its foreign currency exchange
     operations in respect of such Multi-Currency are then being conducted, at
     or about noon, local time, at such date for the purchase of Dollars with
     such Multi-Currency, for delivery on a spot basis; PROVIDED, HOWEVER, that
     if at the time of any such determination, for any reason, no such spot rate
     is being quoted and no other methods for determining the Exchange Rate can
     be determined as set forth above, the Administrative Agent may use any
     reasonable method it deems applicable to determine such rate, and such
     determination shall be conclusive absent manifest error.

          "EXCLUDED SUBSIDIARY" shall mean any Subsidiary of the Company
     principally engaged in the records and information management business or
     related activities organized outside of the United States of America.

          "EXCLUDED SUBSIDIARY MATERIAL ADVERSE CHANGE" shall mean the
     occurrence of a material adverse change in the business, assets, property,
     condition (financial or otherwise) or prospects of the Excluded
     Subsidiaries, taken as a whole.

          "EXISTING CREDIT AGREEMENT" shall have the meaning assigned to such
     term in the Recitals.

          "EXISTING FACILITY" shall mean any Facility owned by the Company or
     any of its Subsidiaries on the Effective Date.

          "EXISTING LETTERS OF CREDIT" shall mean, collectively, all letters of
     credit identified on Schedule IV hereto and outstanding on the Effective
     Date.

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                                                                              13

          "FACILITY" shall mean any facility, or part of a facility (including,
     without limitation, related office buildings, parking lots or other related
     real property), now or hereafter owned by the Company or any of its
     Subsidiaries, in each case including, without limitation, the land on which
     such facility is located, all buildings and other improvements thereon,
     including leasehold improvements, all fixtures, furniture, equipment,
     inventory and other tangible personal property located in or used in
     connection with such facility and all accounts receivable and other
     intangible personal property (other than motor vehicles) related to the
     ownership, lease or operation of such facility, all whether now existing or
     hereafter acquired.

          "FACILITY TERMINATION DATE" shall mean April 2, 2011 (or, if such day
     is not a Business Day, the next preceding Business Day).

          "FEDERAL FUNDS EFFECTIVE RATE" shall mean, for any day, the weighted
     average (rounded upwards, if necessary, to the next 1/100 of 1%) of the
     rates on overnight Federal funds transactions with members of the Federal
     Reserve System arranged by Federal funds brokers, as published on the next
     succeeding Business Day by the Federal Reserve Bank of New York, or, if
     such rate is not so published for any day that is a Business Day, the
     average (rounded upwards, if necessary, to the next 1/100 of 1%) of the
     quotations for such day for such transactions received by the
     Administrative Agent from three Federal funds brokers of recognized
     standing selected by it.

          "FIXED CHARGES" shall mean for any period the sum of (i) Scheduled
     Amortization for such period PLUS (ii) Interest Expense for such period
     PLUS (iii) 50% of the total Capital Expenditures (total Capital
     Expenditures being calculated for this purpose to exclude replacement
     Capital Expenditures made with the proceeds of insurance) for such period
     PLUS (iv) the aggregate amount of non-compete expenses for such period to
     the extent not capitalized in accordance with GAAP PLUS (v) the aggregate
     amount of dividend payments in cash by the Company during such period.

          "FUNDED INDEBTEDNESS" shall mean, without duplication, (a)
     Indebtedness that matures or otherwise becomes due more than one year after
     the incurrence thereof or is extendible, renewable or refundable, at the
     option of the obligor, to a date more than one year after the incurrence
     thereof (including the current portion thereof) and (b) Indebtedness
     outstanding hereunder.

          "GAAP" shall mean generally accepted accounting principles as in
     effect from time to time in the United States of America consistently
     applied.

          "GOVERNMENTAL AUTHORITY" shall mean any nation or government, any
     state or other political subdivision thereof and any entity exercising
     executive, legislative, judicial, regulatory or administrative functions of
     or pertaining to government.

          "GUARANTY" by any Person shall mean any obligation, contingent or
     otherwise, of such Person directly or indirectly guaranteeing any
     Indebtedness of any other Person and, without limiting the generality of
     the foregoing, any obligation, direct or indirect, contingent or otherwise,
     of such Person (i) to purchase or pay (or advance or supply

<Page>

                                                                              14

     funds for the purchase or payment of) such Indebtedness (whether arising by
     virtue of partnership arrangements, by agreement to keep-well, to purchase
     assets, goods, securities or services, to take-or-pay, or to maintain
     financial statement conditions or otherwise, other than agreements to
     purchase goods at an arm's length price in the ordinary course of business)
     or (ii) entered into for the purpose of assuring in any other manner the
     holder of such Indebtedness of the payment thereof or to protect such
     holder against loss in respect thereof (in whole or in part), PROVIDED that
     the term Guaranty shall not include endorsements for collection or deposit
     in the ordinary course of business. The term "GUARANTEE" used as a verb has
     a corresponding meaning.

          "HAZARDOUS SUBSTANCES" shall mean any toxic, caustic or otherwise
     hazardous substance, including petroleum, its derivatives, by-products and
     other hydrocarbons, including any substance regulated under Environmental
     Laws.

          "HEDGING AGREEMENT" shall mean any Interest Rate Agreement or Currency
     Exchange Agreement between the Company and any financial institution.

          "IME" shall mean Iron Mountain Europe Limited, a company organized
     under the laws of England and Wales.

          "IME CREDIT AGREEMENT" shall mean the Credit Facilities Agreement,
     dated March 2004, for IME, arranged by Barclays Capital, and The Governor
     and Company of The Bank of Scotland, acting as Facility Agent and Security
     Trustee.

          "INCREMENTAL TERM LENDERS" shall mean each Lender that holds an
     Incremental Term Loan.

          "INCREMENTAL TERM LOAN ACTIVATION NOTICE" shall mean a notice
     substantially in the form of Exhibit M.

          "INCREMENTAL TERM LOANS" shall mean any Loan made pursuant to Section
     2.01(c).

          "INCREMENTAL TERM MATURITY DATE" shall mean with respect to the
     Incremental Term Loans to be made pursuant to any Incremental Term Loan
     Activation Notice, the maturity date specified in such Incremental Term
     Loan Activation Notice, which date shall be April 2, 2011 or later.

          "INDEBTEDNESS" shall mean, as to any Person (determined without
     duplication):

               (i)    indebtedness of such Person for borrowed money (whether by
          loan or the issuance and sale of debt securities) or for the deferred
          purchase or acquisition price of property or services (including
          amounts payable under agreements not to compete and other similar
          arrangements), other than accounts payable (other than for borrowed
          money) incurred in the ordinary course of business and accrued
          expenses incurred in the ordinary course of business;

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                                                                              15

               (ii)   obligations of such Person in respect of letters of credit
          or similar instruments issued or accepted by banks and other financial
          institutions for the account of such Person;

               (iii)  Capital Lease Obligations and Synthetic Lease Obligations
          of such Person;

               (iv)   obligations of such Person to redeem or otherwise retire
          shares of Capital Stock of such Person;

               (v)    for purposes of Section 10.01(b) only, indebtedness of
          such Person under any Hedging Agreement;

               (vi)   indebtedness of others of the type described in clauses
          (i) through (v) above secured by a Lien on the property of such
          Person, whether or not the respective obligation so secured has been
          assumed by such Person;

               (vii)  indebtedness of others of the type described in clauses
          (i) through (v) above Guaranteed by such Person; and

               (viii) Accounts Receivable Financings and Permitted Mortgage
          Financings of such Person.

          Notwithstanding anything to the contrary contained in clause (i) of
     the preceding sentence, indebtedness of any Person in respect of amounts
     payable under an agreement not to compete shall be the amount carried on
     the balance sheet of such Person in respect of such agreement in accordance
     with GAAP.

          "INITIAL TERM COMMITMENT" shall mean, as to each Initial Term Lender,
     the obligation of such Initial Term Lender to make Initial Term Loans, in
     an aggregate principal or stated amount at any one time outstanding up to
     but not exceeding the amount set forth opposite such Initial Term Lender's
     name on Schedule I hereto under the caption "Initial Term Commitment" or,
     in the case of a Person that is party to an assignment permitted under
     Section 12.06 hereof after the Effective Date, as specified in the
     respective instrument of assignment pursuant to which such assignment is
     effected (as the same may be reduced at any time or from time to time
     pursuant to Section 3.02 hereof). The original aggregate amount of the
     Initial Term Commitments is $200,000,000.

          "INITIAL TERM LENDERS" shall have the meaning assigned to such term in
     the Preamble hereto.

          "INITIAL TERM LOANS" shall have the meaning ascribed to such term in
     Section 2.01(a).

          "INTEREST EXPENSE" shall mean, for any period, the sum (determined
     without duplication) of the aggregate amount of interest accruing during
     such period on Indebtedness of the Company and its Subsidiaries (on a
     consolidated basis), including the

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                                                                              16

     interest portion of rental or similar payments under Capital Lease
     Obligations and Synthetic Leases and any capitalized interest, and
     excluding amortization of debt discount and expense, interest paid in kind
     and any swap "breakage" or similar costs.

          "INTEREST PERIOD" shall mean, with respect to any Eurocurrency Loans,
     the period commencing on the date such Loans are made or converted from ABR
     Loans or the last day of the next preceding Interest Period with respect to
     such Loans and ending on the numerically corresponding day in the first,
     second, third, sixth or (if acceptable to all Lenders) twelfth calendar
     month thereafter, as the Company may select as provided in Section 5.05
     hereof, except that each such Interest Period which commences on the last
     Business Day of a calendar month (or on any day for which there is no
     numerically corresponding day in the appropriate subsequent calendar month)
     shall end on the last Business Day of the appropriate subsequent calendar
     month. Notwithstanding the foregoing:

               (i)    if any Interest Period would otherwise end after the
          Commitment Termination Date, such Interest Period shall end on the
          Commitment Termination Date;

               (ii)   each Interest Period that would otherwise end on a day
          that is not a Business Day shall end on the next succeeding Business
          Day (or, if such next succeeding Business Day falls in the next
          succeeding calendar month, on the next preceding Business Day); and

               (iii)  notwithstanding clause (i) above, no Interest Period shall
          have a duration of less than one month and, if the Interest Period for
          any Eurocurrency Loan would otherwise be a shorter period, such Loans
          shall not be available hereunder for such period.

          "INTEREST RATE AGREEMENT" shall mean an interest rate swap agreement,
     interest rate cap agreement or similar arrangement between the Company and
     any financial institution.

          "INVESTMENTS" shall have the meaning assigned to such term in Section
     9.14 hereof .

          "ISSUING BANK" shall mean JPMorgan Chase Bank or any Affiliate thereof
     or any other Lender so designated with the consent of such other Lender,
     JPMorgan Chase Bank and the Company.

          "JPMORGAN CHASE BANK" shall mean JPMorgan Chase Bank and its
     successors.

          "LENDERS" shall mean the US$ Lenders, the US$-Canadian Lenders, the
     Multi-Currency Lenders, the Canadian Lenders (for all purposes other than
     Sections 3, 4, 5 (other than 5.08(b), 5.08(c) and 5.09) and 6 hereof) and
     the Term Lenders.

          "LETTER OF CREDIT DOCUMENTS" shall mean, with respect to any Letter of
     Credit, collectively, any application therefor and any other agreements,
     instruments, guarantees

<Page>

                                                                              17

     or other documents (whether general in application or applicable only to
     such Letter of Credit) governing or providing for (a) the rights and
     obligations of the parties concerned or at risk with respect to such Letter
     of Credit or (b) any collateral security for any of such obligations, each
     as the same may be modified and supplemented and in effect from time to
     time.

          "LETTER OF CREDIT LIABILITY" shall mean, without duplication, at any
     time and in respect of any Letter of Credit, the sum of (a) the undrawn
     stated amount of such Letter of Credit PLUS (b) the aggregate unpaid
     principal amount of all Reimbursement Obligations at such time due and
     payable in respect of all drawings made under such Letter of Credit. For
     purposes of this Agreement, a Lender (other than the Issuing Bank) shall be
     deemed to hold a Letter of Credit Liability in an amount equal to its
     participation interest in the related Letter of Credit under Section 2.08
     hereof or Annex A hereto, as the case may be, and the Issuing Bank shall be
     deemed to hold a Letter of Credit Liability in an amount equal to its
     retained interest in the related Letter of Credit after giving effect to
     the acquisition by the Lenders other than the Issuing Bank of their
     participation interests under said Section 2.08.

          "LETTERS OF CREDIT" shall have the meaning assigned to such term in
     Section 2.08 hereof and, unless the content otherwise requires, refers to
     Canadian Letters of Credit as defined in Annex A hereto.

           "LIEN" shall mean, with respect to any asset, any mortgage, lien,
     pledge, charge, security interest or encumbrance of any kind in respect of
     such asset. For the purposes of this Agreement, the Company and each of its
     Subsidiaries shall be deemed to own subject to a Lien any asset which it
     has acquired or holds subject to the interest of a vendor or lessor under
     any conditional sale agreement, capital lease or other title retention
     agreement relating to such asset.

          "LIQUID INVESTMENTS" shall mean:

               (i)    deposits maturing within 90 days of the acquisition
          thereof denominated in freely exchangeable currencies and issued by
          (X) a Lender or (Y) a bank or trust company having combined capital
          and surplus of at least $500,000,000 and which has (or which is a
          Subsidiary of a bank holding company which has) publicly traded debt
          securities rated A or higher by Standard & Poor's Ratings Services or
          A-2 or higher by Moody's Investors Service, Inc.;

               (ii)   repurchase obligations with a term of not more than seven
          days for underlying securities of the types described in clause (i)
          above entered into with (x) any Lender or (y) any bank or trust
          company meeting the qualifications specified in clause (i)(Y) above;

               (iii)  obligations issued or guaranteed by the United States of
          America, with maturities not more than one year after the date of
          issue;

               (iv)   commercial paper with maturities of not more than 90 days
          and a published rating of not less than A-2 and P-2 (or the equivalent
          rating); and

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                                                                              18

               (v)    investments in money market funds substantially all of
          whose assets are comprised of securities and other obligations of the
          types described in clauses (i) through (iv) above.

          "LOANS" shall mean the US$ Loans, the US$-Canadian Loans, the
     Multi-Currency Loans, the Swingline Loans, the C$ Loans (for all purposes
     other than Sections 3,4,5 and 6 hereof) and the Term Loans.

          "MAJORITY LENDERS" shall mean Lenders having at least 51% of (a) the
     aggregate amount of (i) the Revolving Commitments and (ii) the Initial Term
     Commitments (or, if the Term Loans have been made, the aggregate unpaid
     principal amount of the Term Loans) or (b) if the Revolving Commitments
     shall have terminated, the aggregate unpaid principal amount of the Loans
     and Letter of Credit Liabilities.

          "MATERIAL ADVERSE EFFECT" shall mean a material adverse effect on (a)
     the business, assets, property, condition (financial or otherwise) or
     prospects of the Company and its Subsidiaries taken as a whole, (b) the
     validity or enforceability of any of the Basic Documents, (c) the rights
     and remedies of the Lenders and the Administrative Agent or the
     Multi-Currency Payment Agent under any of the Basic Documents or the Senior
     Subordinated Debt Documents or (d) the timely payment of the principal of
     or interest on the Loans or the Reimbursement Obligations or other amounts
     payable in connection therewith.

          "MERGING SUBSIDIARY" shall have the meaning assigned to such term in
     Section 9.04 hereof.

          "MULTI-CURRENCY" shall mean each of Pounds Sterling, euros, Dollars or
     Canadian Dollars.

          "MULTI-CURRENCY COMMITMENT" shall mean, as to each Multi-Currency
     Lender, the obligation of such Multi-Currency Lender to make Multi-Currency
     Loans, and to issue or participate in Multi-Currency Swingline Loans and
     Letters of Credit pursuant to Section 2.08 hereof, in an aggregate
     principal or stated amount at any one time outstanding up to but not
     exceeding the amount set forth opposite such Multi-Currency Lender's name
     on Schedule I hereto under the caption "Multi-Currency
     Commitment"(expressed in Dollars) or, in the case of a Person that is party
     to an assignment permitted under Section 12.06 hereof after the Effective
     Date, as specified in the respective instrument of assignment pursuant to
     which such assignment is effected (as the same may be reduced or increased
     at any time or from time to time pursuant to Section 2.01, 2.02 or 3.02
     hereof). The original aggregate amount of the Multi-Currency Commitments is
     $100,000,000.

          "MULTI-CURRENCY LOAN" shall have the meaning assigned to such term in
     Section 2.01.

          "MULTI-CURRENCY LOANS (DOLLAR EQUIVALENT)" shall mean the Dollar
     Equivalent of the relevant Multi-Currency Loans.

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                                                                              19

          "MULTI-CURRENCY PAYMENT AGENT" shall mean the London branch office of
     JPMorgan Chase Bank.

          "MULTI-CURRENCY PERCENTAGE" shall mean, with respect to any
     Multi-Currency Lender at any time, the ratio (expressed as a percentage) of
     (a) the amount of the Multi-Currency Commitment of such Multi-Currency
     Lender at such time to (b) the aggregate amount of the Multi-Currency
     Commitments of all of the Multi-Currency Lenders at such time.

          "MULTI-CURRENCY SWINGLINE COMMITMENT" shall mean the obligation of the
     Swingline Lender to make Multi-Currency Swingline Loans pursuant to Section
     2.01(d) in an aggregate principal amount at any one time not to exceed
     $25,000,000.

          "MULTI-CURRENCY SWINGLINE LOANS" shall have the meaning assigned to
     such term in Section 2.01(d).

          "MULTIEMPLOYER PLAN" shall mean at any time an employee pension
     benefit plan within the meaning of Section 4001 (a)(3) of ERISA to which
     the Company or any member of the Controlled Group is then making or
     accruing an obligation to make contributions or has within the preceding
     five plan years made contributions, including for these purposes any Person
     which ceased to be a member of the Controlled Group during such five year
     period.

          "NET CASH PROCEEDS" shall mean, in each case as set forth in a
     statement in reasonable detail delivered to the Administrative Agent:

               (a)    with respect to the disposition of any asset by the
          Company or any of its Subsidiaries (except IME and its Subsidiaries),
          the excess, if any, of (i) the cash received in connection with such
          disposition over (ii) the sum of (A) the principal amount of any
          Indebtedness which (except in the case of Indebtedness of any Excluded
          Subsidiary permitted under clause (v) of Section 9.08 hereof) is
          secured by such asset and which (in all cases) is required to be
          repaid in connection with the disposition thereof, PLUS (B) the
          reasonable out-of-pocket expenses incurred by the Company or such
          Subsidiary, as the case may be, in connection with such disposition,
          PLUS (C) provision for taxes, including income taxes, attributable to
          the disposition of such asset;

               (b)    with respect to the issuance of any Indebtedness of the
          Company or any its Subsidiaries (except IME and its Subsidiaries)
          (including, without limitation (x) any Accounts Receivable Financing
          permitted under the terms of Section 9.08 hereof (to the extent the
          net proceeds exceed $100,000,000) and (y) any Permitted Mortgage
          Financing of Existing Facilities but excluding any Permitted Mortgage
          Financing of Facilities acquired after the Effective Date), the gross
          proceeds received by the Company or such Subsidiary from such issuance
          less all reasonable legal expenses, discounts and commissions and
          other fees and expenses incurred or to be incurred and all federal,
          state, local and foreign taxes assessed or to be assessed in
          connection therewith; and

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                                                                              20

               (c)    in the case of any Casualty Event, the aggregate amount of
          proceeds of insurance, condemnation awards and other compensation
          received by the Company and its Subsidiaries (except IME and its
          Subsidiaries) in respect of such Casualty Event net of (i) reasonable
          expenses incurred by the Company and its Subsidiaries in connection
          therewith and (ii) contractually required repayments of Indebtedness
          to the extent secured by a Lien on such property and any income and
          transfer taxes payable by the Company or any of its Subsidiaries in
          respect of such Casualty Event.

     In the case of any Accounts Receivable Financing, the gross proceeds
     therefrom shall be determined on the basis of the gross proceeds received
     in cash from unrelated financing parties at the time of the first
     transaction under such Accounts Receivable Financing or any new tranche
     thereof.

          "1999 SENIOR SUBORDINATED DEBT" shall mean Indebtedness of the Company
     in respect of the 8-1/4% Senior Subordinated Notes of the Company due July
     1, 2011 issued pursuant to the 1999 Senior Subordinated Debt Indenture.

          "1999 SENIOR SUBORDINATED DEBT INDENTURE" shall mean the indenture
     dated as of April 26, 1999 among the Company, certain of its Subsidiaries
     and The Bank of New York, as Trustee, as the same may be amended or
     modified, without prejudice to the provisions of Section 9.19 hereof.

          "NOTES" shall mean the promissory notes provided for by Section 2.06
     hereof and all promissory notes delivered in substitution or exchange
     therefor, in each case as the same shall be modified and supplemented and
     in effect from time to time.

          "OBLIGOR" shall mean, collectively, the Company, the Canadian Borrower
     and each of the Subsidiary Guarantors.

          "PBGC" shall mean the Pension Benefit Guaranty Corporation or any
     entity succeeding to any or all of its functions under ERISA.

          "PERMITTED ACQUISITION" has the meaning set forth in Section 9.12.

          "PERMITTED INDEBTEDNESS" shall mean, without duplication:

               (i)    Seller Indebtedness;

               (ii)   Indebtedness secured by Permitted Mortgages;

               (iii)  Indebtedness in respect of agreements not to compete;

               (iv)   Capitalized Lease Obligations;

               (v)    Indebtedness consisting of reimbursement obligations in
          respect of letters of credit issued by any bank for the account of the
          Company or any of its

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                                                                              21

          Subsidiaries, the aggregate amount available to be drawn under which
          may not exceed $10,000,000 at any time;

               (vi)   Indebtedness in respect of any Hedging Agreement permitted
          under Section 9.25 hereof;

               (vii)  Indebtedness of the Company in an aggregate outstanding
          principal amount not at any time exceeding $30,000,000;

               (viii) any Guaranty by the Company of Indebtedness of Excluded
          Subsidiaries in an aggregate outstanding principal amount not at any
          time exceeding $15,000,000;

               (ix)   any guaranty by the Company of Indebtedness incurred
          pursuant to the foregoing clauses (ii), (iii), (iv) or (v) by a
          Subsidiary of the Company;

               (x)    Acquired Debt of the Company or any Subsidiary;

               (xi)   Indebtedness of (a) the Company to any Subsidiary, (b) any
          Subsidiary to any other Subsidiary or (c) any Subsidiary to the
          Company, PROVIDED that any Indebtedness incurred pursuant to the
          foregoing clause (b) or (c) is permitted as an Investment by the
          lender thereof under Section 9.14 or 9.24; and

               (xii)  Indebtedness of any Excluded Subsidiary to any minority
          shareholder or partner in such Excluded Subsidiary.

     PROVIDED, that Permitted Indebtedness incurred pursuant to the foregoing
     clauses (i) and (iii) may be incurred only in connection with Permitted
     Acquisitions.

          "PERMITTED MORTGAGE" means any mortgage subjecting property of any
     Subsidiary of the Company to a Lien where (i) the outstanding Capital Stock
     of such Subsidiary has been pledged to the Administrative Agent for the
     benefit of the Lenders pursuant to the Company Pledge Agreement, the
     Canadian Borrower Pledge Agreement, the Subsidiary Pledge Agreement or
     another pledge agreement that is in form and substance reasonably
     acceptable to the Administrative Agent, (ii) the Company shall agree, for
     the benefit of the Administrative Agent and the Lenders, not to permit any
     Subsidiary owning any interest in such property to create, incur or suffer
     to exist any Indebtedness other than Indebtedness permitted hereunder
     (determined without giving effect to clause (ii) of the definition of
     "Permitted Indebtedness" in this Section 1.01) and other Indebtedness
     secured by such mortgage, (iii) such mortgage (and the other documentation,
     if any, relating thereto) does not contain any cross-default provisions
     referring to any other indebtedness of the Company or its Subsidiaries
     (except in the case of Permitted Mortgage Financings of Existing
     Facilities) and (iv) such mortgage (and the other documentation, if any,
     relating thereto) does not contain any covenants subjecting the Company or
     its Subsidiaries to financial tests of any nature (except in the case of
     Permitted Mortgage Financings of Existing Facilities).

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                                                                              22

          "PERMITTED MORTGAGE FINANCING" shall mean any financing (or series of
     related financings) by the Company or any of its Subsidiaries after the
     Effective Date that is secured by a mortgage on one or more Facilities,
     PROVIDED that (a) the proceeds of such financing (except to the extent that
     Permitted Mortgage Financings of Facilities acquired after the Effective
     Date are excluded by the definition of "Net Cash Proceeds" herein) are
     applied to the prepayment of Loans as provided in Section 3.02(b) hereof,
     (b) such financings are otherwise permitted by the terms of Section 9.08
     hereof and (c) in the case of each such mortgage financing by a Subsidiary
     of the Company, each such mortgage created thereby is a Permitted Mortgage.

          "PERSON" shall mean an individual, a corporation, a company, a
     voluntary association, a partnership, a limited liability company, a trust,
     an unincorporated organization or a government or any agency,
     instrumentality or political subdivision thereof.

          "PLAN" shall mean an employee pension benefit plan which is covered by
     Title IV of ERISA or subject to the minimum funding standards under Section
     412 of the Code and is either (a) maintained by the Company or any member
     of the Controlled Group for employees of the Company or any member of the
     Controlled Group or (b)maintained pursuant to a collective bargaining
     agreement or any other arrangement under which more than one employer makes
     contributions and to which the Company or any member of the Controlled
     Group is then making or accruing an obligation to make contributions or has
     within the preceding five plan years made contributions.

          "POST-DEFAULT RATE" shall mean a rate equal to the sum of 2% PLUS the
     higher of (i) the rate of interest applicable to ABR Loans and (ii) in the
     case of any Loan, the rate of interest (if any) otherwise applicable to
     such Loan.

          "POUNDS STERLING" shall mean the lawful currency of the United
     Kingdom, PROVIDED that, unless otherwise prohibited by law, if more than
     one currency or currency unit are at the same time recognized by the
     central bank of the United Kingdom as the lawful currency of that country,
     then: (i) any reference herein to, and any obligations arising hereunder
     in, the currency of the United Kingdom shall be translated into, or paid
     in, the currency or currency unit of the United Kingdom designated by the
     Administrative Agent (after consultation with the Company); and (ii) any
     translation from one currency or currency unit to another shall be at the
     official rate of exchange recognized by the central bank for the conversion
     of that currency or currency unit into the other, rounded up or down by the
     Administrative Agent (acting reasonably); PROVIDED further that, if a
     change in the currency of the United Kingdom occurs, this Agreement will,
     to the extent the Administrative Agent (acting reasonably and after
     consultation with the Company) specifies to be necessary, be amended to
     comply with any generally accepted conventions and market practice in the
     London interbank market and otherwise to reflect the change in currency.

          "PRIME RATE" shall mean the rate of interest per annum publicly
     announced from time to time by JPMorgan Chase Bank as its prime rate in
     effect at its principal office in

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                                                                              23

     New York City; each change in the Prime Rate shall be effective from and
     including the date such change is publicly announced as being effective.

          "PRINCIPAL STOCKHOLDERS" shall mean each of Vincent J. Ryan, Schooner
     Capital Corporation, C. Richard Reese, Eugene B. Doggett, J. Peter Pierce,
     Leo W. Pierce, Sr., B. Thomas Golisano, Kent P. Dauten and their respective
     Affiliates.

          "QUARTERLY DATES" shall mean the last Business Day of each March,
     June, September and December.

          "RCRA" means the Resource Conservation and Recovery Act, as amended.

          "RECOVERY EVENT" shall mean any settlement of or payment in respect of
     any property or casualty insurance claim or any condemnation proceeding
     relating to any asset of the Company or any of its Subsidiaries.

          "REFERENCE LENDERS" shall mean JPMorgan Chase Bank, Fleet National
     Bank, Wachovia Bank, National Association and The Bank of Nova Scotia.

          "REFUNDED MULTI-CURRENCY SWINGLINE LOANS" shall have the meaning given
     thereto in Section 3.03(b)(ii).

          "REFUNDED US$ SWINGLINE LOANS" shall have the meaning given thereto in
     Section 3.03(b)(i).

          "REGULATION D" shall mean Regulation D of the Board of Governors of
     the Federal Reserve System as the same may be amended or supplemented from
     time to time.

          "REGULATORY CHANGE" shall mean, with respect to any Lender, any change
     on or after the date of this Agreement in United States federal, state or
     foreign laws or regulations, including Regulation D, or the adoption or
     making on or after such date of any interpretations, directives or requests
     applying to a class of lenders including such Lender of or under any United
     States federal or state, or any foreign, laws or regulations (whether or
     not having the force of law) by any court or governmental or monetary
     authority charged with the interpretation or administration thereof.

          "REIMBURSEMENT OBLIGATIONS" shall mean, at any time, the obligations
     of the Company or the Canadian Borrower, as the case may be, then
     outstanding to reimburse amounts paid by the Issuing Bank or the Canadian
     Issuing Bank, as the case may be, in respect of any drawings under a Letter
     of Credit.

          "REINVESTMENT DEFERRED AMOUNT" shall mean with respect to any
     Reinvestment Event, the aggregate Net Cash Proceeds received by the Company
     or any of its Subsidiaries in connection therewith that are not applied to
     prepay or reduce the Commitments pursuant to Section 3.02(c).

          "REINVESTMENT EVENT" shall mean any disposition of assets or Recovery
     Event in respect of which, so long as no Event of Default has occurred and
     is continuing, the

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                                                                              24

     Company has determined that it (directly or indirectly through a
     Subsidiary) intends and expects to use all or a specified portion of the
     Net Cash Proceeds of such disposition of assets or Recovery Event to
     acquire or construct assets useful in its business.

          "REINVESTMENT PREPAYMENT AMOUNT" shall mean with respect to any
     Reinvestment Event, the Reinvestment Deferred Amount relating thereto less
     any amount expended prior to the relevant Reinvestment Prepayment Date to
     acquire or construct assets useful in the Company's business.

          "REINVESTMENT PREPAYMENT DATE" shall mean with respect to any
     Reinvestment Event, the earlier of (a) the date occurring 365 days after
     such Reinvestment Event and (b) the date on which the Company shall have
     determined not to, or shall have otherwise ceased to, acquire or construct
     assets useful in the Company's business with all or any portion of the
     relevant Reinvestment Deferred Amount.

          "RELEASE" shall have the meaning set forth in 42 U.S.C. Section
     9601(22), but shall not include any "federally permitted release" as
     defined in 42 U.S.C. Section 9601(10). The term "Released" shall have a
     corresponding meaning.

          "RESERVE REQUIREMENT" shall mean, for any Eurocurrency Loans, the
     average maximum rate at which reserves (including any marginal,
     supplemental or emergency reserves) are required to be maintained under
     Regulation D by member banks of the Federal Reserve System in New York City
     with deposits exceeding one billion Dollars against "Eurocurrency
     liabilities" (as such term is used in Regulation D). Without limiting the
     effect of the foregoing, the Reserve Requirement shall reflect any other
     reserves required to be maintained by such member banks by reason of any
     Regulatory Change against (i) any category of liabilities which includes
     deposits by reference to which the Eurocurrency Rate is to be determined as
     provided in the definition of "Eurocurrency Base Rate" in this Section 1.01
     or (ii) any category of extensions of credit or other assets which include
     Eurocurrency Loans.

          "RESIDUAL ASSURANCES" shall mean any commitment or undertaking by the
     Company required as a condition to any financing made available by any
     Person to an Affiliate of the Company to finance the costs of construction
     or acquisition by such Affiliate of records management facilities
     (including the acquisition of real estate for development purposes), where
     such facility is intended to be leased to the Company or a Subsidiary of
     the Company, which commitment or undertaking is intended to provide such
     Person with an additional assurance that it will receive a minimum return
     under such financing (and which does not constitute a Guaranty of the
     principal amount of such financing); provided that such commitment or
     undertaking shall be entered into on terms and pursuant to documentation in
     all respects reasonably satisfactory to the Administrative Agent.

          "RESTRICTED PAYMENT" shall mean dividends (in cash, property or
     obligations) on, or other payments or distributions on account of, or the
     setting apart of money for a sinking or other analogous fund for the
     purchase, redemption, retirement or other acquisition of, any shares of any
     class of Capital Stock of the Company, or any payment

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                                                                              25

     in respect of any option or warrant to purchase any shares of any class of
     Capital Stock of the Company or the exchange or conversion of any shares of
     any class of Capital Stock of the Company for or into any obligations of or
     shares of any other class of Capital Stock of the Company or any other
     property, but excluding dividends payable solely in, or exchanges or
     conversions for or into, shares of common stock of the Company.

          "REVOLVING COMMITMENTS" shall mean the US$ Commitments, the
     US$-Canadian Commitments, the Multi-Currency Commitments, the Swingline
     Commitment and, for all purposes other than Sections 2, 3, 4, 5 and 6, the
     Canadian Commitments.

          "REVOLVING LENDERS" shall mean the US$ Lenders, the US$-Canadian
     Lenders, the Multi-Currency Lenders, the Swingline Lender and, for all
     purposes other than Sections 3, 4, 5 (other than 5.08(b), 5.08(c) and 5.09)
     and 6 hereof, the Canadian Lenders.

          "REVOLVING LOANS" shall mean the US$ Loans, the US$-Canadian Loans,
     the Multi-Currency Loans, the Swingline Loans and, for all purposes other
     than Sections 3, 4, 5 and 6 hereof, the C$ Loans.

          "SCHEDULED AMORTIZATION" shall mean, for any period, the sum
     (calculated without duplication) of all payments of principal of
     Indebtedness of the Company (other than Indebtedness hereunder) scheduled
     to be made during such period.

          "SECURITY DOCUMENTS" shall mean, collectively, the Company Pledge
     Agreement, the Canadian Borrower Pledge Agreement, the Subsidiary Pledge
     Agreement and all Uniform Commercial Code financing statements and similar
     items required by said agreements to be filed with respect to the security
     interests in personal property created pursuant thereto.

          "SELLER INDEBTEDNESS" shall mean Indebtedness incurred after the date
     hereof and payable to sellers in connection with Permitted Acquisitions
     that by its terms is subordinated to the payment of the principal of and
     interest on the Loans and Reimbursement Obligations.

          "SENIOR DEBT" shall mean at any time, the aggregate principal amount
     of Funded Indebtedness outstanding MINUS the aggregate principal amount of
     Subordinated Indebtedness outstanding.

          "SENIOR SUBORDINATED DEBT" shall mean, collectively, the 1999 Senior
     Subordinated Debt, the 2001 Senior Subordinated Notes, the 2002 Senior
     Subordinated Notes, the 2003 Senior Subordinated Notes, the 2004 Senior
     Subordinated Notes and any other subordinated Indebtedness permitted under
     Section 9.08(iii) hereof.

          "SENIOR SUBORDINATED DEBT DOCUMENTS" shall mean all documents and
     agreements executed and delivered in connection with the original issuance
     of the Senior Subordinated Debt, including the Senior Subordinated Debt
     Indentures and the promissory notes evidencing Indebtedness thereunder, in
     each case as the same may be amended or modified, without prejudice to the
     provisions of Section 9.19 hereof.

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                                                                              26

          "SENIOR SUBORDINATED DEBT INDENTURES" shall mean, collectively, the
     1999 Senior Subordinated Indenture, the 2001 Senior Subordinated Notes
     Indenture, the 2002 Senior Subordinated Notes Indenture, the 2004 Senior
     Subordinated Notes Indenture and documentation for subordinated
     indebtedness permitted under 9.08(iii) hereof.

          "SPE" shall mean any special purpose entity formed by the Company for
     the purposes of engaging in an Accounts Receivable Financing permitted
     under the terms of this Agreement.

          "STOCK CONSIDERATION" shall mean, with respect to any Acquisition, the
     aggregate amount of consideration paid by the Company and its Subsidiaries
     in connection therewith consisting of the Company's common stock or with
     proceeds of the issuance of the Company's common stock within twelve months
     prior to the date of such Acquisition. For purposes hereof, the amount of
     Stock Consideration paid by the Company in respect of any Acquisition where
     the Stock Consideration consists of the Company's common stock shall be
     deemed to be equal to the fair market value of the Company's common stock
     so paid, determined in good faith by the Company at the time of such
     Acquisition.

          "STOCK REPURCHASES" shall have the meaning assigned to such term in
     Section 9.15(ii).

          "SUBORDINATED INDEBTEDNESS" shall mean, collectively, (a) Senior
     Subordinated Debt and (b) Seller Indebtedness.

          "SUBSIDIARY" shall mean, with respect to any Person, any corporation,
     partnership, limited liability company or other entity of which at least a
     majority of the securities or other ownership interests having by the terms
     thereof ordinary voting power to elect a majority of the board of directors
     or other persons performing similar functions of such corporation,
     partnership, limited liability company or other entity (irrespective of
     whether or not at the time securities or other ownership interests of any
     other class or classes of such corporation, partnership, limited liability
     company or other entity shall have or might have voting power by reason of
     the happening of any contingency) is at the time directly or indirectly
     owned or controlled by such Person or one or more Subsidiaries of such
     Person or by such Person and one or more Subsidiaries of such Person.

          "SUBSIDIARY GUARANTOR" shall mean (i) each of the Subsidiaries of the
     Company listed in Part 1 of Schedule II hereto other than those
     Subsidiaries identified in Part 1 of Schedule II as not being a Subsidiary
     Guarantor and (ii) each other Subsidiary of the Company that from time to
     time becomes a party to the Subsidiary Guaranty or otherwise guarantees the
     obligations of the Company hereunder pursuant to Section 9.21.

          "SUBSIDIARY GUARANTY" shall mean the subsidiary guaranty, dated as of
     February 1, 2000, between the Subsidiary Guarantors and the Administrative
     Agent, as said agreement shall be modified and supplemented and in effect
     from time to time and pursuant to which the Subsidiary Guarantors guarantee
     the obligations of the Company under the Basic Documents and any Hedging
     Agreements with any Lender or any

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                                                                              27

     Affiliate thereof. The Subsidiary Guaranty as in effect on the Effective
     Date is attached as Exhibit B hereto.

          "SUBSIDIARY PLEDGE AGREEMENT" shall mean the pledge agreement, dated
     as of February 1, 2000, between the Subsidiary Guarantors and the
     Administrative Agent, as the same shall be modified and supplemented and in
     effect from time to time. The Subsidiary Pledge Agreement as in effect on
     the Effective Date is attached as Exhibit E hereto.

          "SWINGLINE LENDER" shall mean each of one or more Lenders, in its
     capacity as the lender of Multi-Currency Swingline Loans or US$ Swingline
     Loans, as the case may be. The Swingline Lender shall be designated by the
     Company from time to time with the consent of the Administrative Agent.

          "SWINGLINE LOANS" shall mean the US$ Swingline Loans and the
     Multi-Currency Swingline Loans.

          "SYNTHETIC LEASE" shall mean a lease of property or assets designed to
     permit the lessee (i) to claim depreciation on such property or assets
     under U.S. tax law and (ii) to treat such lease as an operating lease or
     not to reflect the leased property or assets on the lessee's balance sheet
     under GAAP.

          "SYNTHETIC LEASE OBLIGATIONS" shall mean, with respect to any
     Synthetic Lease, at any time, an amount equal to the higher of (x) the
     aggregate termination value or purchase price or similar payments in the
     nature of principal payable thereunder and (y) the then aggregate
     outstanding principal amount of the notes or other instruments issued by,
     and the amount of the equity investment, if any, in, the lessor under such
     Synthetic Lease.

          "TERM LENDERS" shall mean the collective reference to the Initial Term
     Lenders and the Incremental Term Lenders.

          "TERM LOANS" shall mean the collective reference to the Initial Term
     Loans and the Incremental Term Loans.

          "2001 SENIOR SUBORDINATED DEBT" shall mean the Indebtedness of the
     Company in respect of the 8-5/8% Senior Subordinated Notes of the Company
     due April 1, 2013 issued pursuant to the 2001 Senior Subordinated Debt
     Indenture.

          "2001 SENIOR SUBORDINATED DEBT INDENTURE" shall mean the Indenture
     dated as of April 3, 2001, as supplemented by a First Supplemental
     Indenture dated as of April 3, 2001, among the Company and The Bank of New
     York, as Trustee, and by a Second Supplemental Indenture dated as of
     September 14, 2001, among the Company and The Bank of New York, as Trustee,
     as the same may be amended or modified, without prejudice to the provisions
     of Section 9.19 hereof.

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                                                                              28

          "2002 SENIOR SUBORDINATED DEBT" shall mean the Indebtedness of the
     Company in respect of the 7-3/4% Senior Subordinated Notes of the Company
     due January 15, 2015 issued pursuant to the 2002 Senior Subordinated Debt
     Indenture.

          "2002 SENIOR SUBORDINATED DEBT INDENTURE" shall mean the Indenture
     dated as of December 30, 2002, as supplemented by a First Supplemental
     Indenture dated as of December 30, 2002, among the Company and The Bank of
     New York, as Trustee, and by a Second Supplemental Indenture dated as of
     June 20, 2003, among the Company and The Bank of New York, as Trustee, as
     the same may be amended or modified, without prejudice to the provisions of
     Section 9.19 hereof.

          "2003 SENIOR SUBORDINATED DEBT" shall mean the Indebtedness of the
     Company in respect of the 6-5/8% Senior Subordinated Notes of the Company
     due January 1, 2016 issued pursuant to the 2002 Senior Subordinated Debt
     Indenture.

          "2004 SENIOR SUBORDINATED DEBT" shall mean the Indebtedness of the
     Company in respect of the 7-1/4% Senior Subordinated Notes of the Company
     due April 15, 2014 issued pursuant to the 2004 Senior Subordinated Debt
     Indenture.

          "2004 SENIOR SUBORDINATED DEBT INDENTURE" shall mean the Indenture
     dated as of January 22, 2004, among the Company and The Bank of New York,
     as Trustee, as the same may be amended or modified, without prejudice to
     the provisions of Section 9.19 hereof.

          "TYPE" shall have the meaning assigned to such term in Section 1.03
     hereof.

          "UNFUNDED LIABILITIES" shall mean, with respect to any Plan, at any
     time, the amount (if any) by which (a) the present value of all benefits
     under such Plan exceeds (b) the fair market value of all Plan assets
     allocable to such benefits, all determined as of the then most recent
     valuation date for such Plan, but only to the extent that such excess
     represents a potential liability of the Company or any member of the
     Controlled Group to the PBGC or such Plan under Title IV of ERISA.

          "US$ COMMITMENT" shall mean, as to each US$ Lender, the obligation of
     such US$ Lender to make US$ Loans, and to issue or participate in Letters
     of Credit and US$ Swingline Loans pursuant to Section 2.08 hereof, in an
     aggregate principal or stated amount at any one time outstanding up to but
     not exceeding the amount set forth opposite such US$ Lender's name on
     Schedule I hereto under the caption "US$ Commitment" or, in the case of a
     Person that is party to an assignment permitted under Section 12.06 hereof
     after the Effective Date, as specified in the respective instrument of
     assignment pursuant to which such assignment is effected (as the same may
     be reduced or increased at any time or from time to time pursuant to
     Section 2.01, 2.02 or 3.02 hereof). The original aggregate amount of the
     US$ Commitments is $75,000,000.

          "US$ COMMITMENT PERCENTAGE" shall mean, with respect to any US$ Lender
     at any time, the ratio (expressed as a percentage) of (a) the amount of the
     US$ Commitment of such US$ Lender at such time to (b) the aggregate amount
     of the US$ Commitments of all of the US$ Lenders at such time.

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                                                                              29

          "US$ LOANS" shall have the meaning assigned to such term in Section
     2.01.

          "US$-CANADIAN COMMITMENT" shall mean, as to each US$-Canadian Lender,
     the obligation of such US$-Canadian Lender to make US$-Canadian Loans in an
     aggregate principal or stated amount at any one time outstanding up to but
     not exceeding the amount set forth opposite such US$-Canadian Lender's name
     on Schedule I hereto under the caption "US$-Canadian Commitment" or, in the
     case of a Person that is party to an assignment permitted under Section
     12.06 hereof after the Effective Date, as specified in the respective
     instrument of assignment pursuant to which such assignment is effected (as
     the same may be reduced or increased at any time or from time to time
     pursuant to Section 2.01, 2.02 or 3.02 hereof). The original aggregate
     amount of the US$-Canadian Commitments is $175,000,000 minus the original
     aggregate amount of the Canadian Commitments.

          "US$-CANADIAN COMMITMENT PERCENTAGE" shall mean, with respect to any
     US$-Canadian Lender at any time, the ratio (expressed as a percentage) of
     (a) the amount of the US$-Canadian Commitment of such US$-Canadian Lender
     at such time to (b) the aggregate amount of the US$-Canadian Commitments of
     all of the US$-Canadian Lenders at such time.

          "US$-CANADIAN LOANS" shall have the meaning assigned to such term in
     Section 2.01.

          "US$ SWINGLINE COMMITMENT" shall mean the obligation of the Swingline
     Lender to make US$ Swingline Loans pursuant to Section 2.01(d) in an
     aggregate principal at any one time not to exceed $15,000,000.

          "US$ SWINGLINE LOANS" shall have the meaning assigned to such term in
     section 2.01(d).

          "US$ SWINGLINE PARTICIPATION AMOUNT" shall have the meaning assigned
     to such term in section 3.03(c)(i).

          "VOTING STOCK" shall mean, with respect to any Person, any class or
     classes of Capital Stock pursuant to which the holders thereof have the
     general voting power under ordinary circumstances to elect at least a
     majority of the board of directors, managers or trustees of such Person
     (irrespective of whether or not, at the time, stock of any other class or
     classes has, or might have, voting power by reason of the happening of any
     contingency).

          "WHOLLY-OWNED SUBSIDIARY" shall mean as to any Person, a Subsidiary of
     such Person all of whose outstanding shares of Capital Stock (except
     directors' qualifying shares) are directly or indirectly owned by such
     Person.

          1.02.   ACCOUNTING TERMS AND DETERMINATIONS. Unless otherwise
specified herein, all accounting terms used herein shall be interpreted, all
determinations with respect to accounting matters hereunder shall be made, and
all financial statements and certificates and reports as to financial matters
required to be delivered hereunder shall be prepared, in accordance

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                                                                              30

with GAAP; provided that if any change in GAAP proposed after the Effective Date
in itself materially affects the calculation of any financial covenant in
Section 9, the Company may by notice to the Administrative Agent, or the
Administrative Agent (at the request of the Majority Lenders) may by notice to
the Company, require that such covenant thereafter be calculated in accordance
with GAAP as in effect, and applied by the Company, immediately before such
change in GAAP occurs. If such notice is given, the compliance certificates
delivered pursuant to Section 9.01 after such change occurs shall be accompanied
by reconciliations of the difference between the calculation set forth therein
and a calculation made in accordance with GAAP as in effect from time to time
after such change occurs. To enable the ready determination of compliance with
the covenants set forth in Section 9 hereof, the Company will not change from
December 31 in each year the date on which its fiscal year ends, nor from March
31, June 30 and September 30 the dates on which the first three fiscal quarters
in each fiscal year end.

          1.03.   TYPES OF LOANS. Loans hereunder are distinguished by "Type".
The "Type" of a Loan refers to the determination of whether such Loan is a
Eurocurrency Loan or an ABR Loan.

          Section 2   LOANS, ETC.

          2.01.   US$ LOANS; US$-CANADIAN LOANS; MULTI-CURRENCY LOANS; C$ LOANS;
SWINGLINE LOANS; TERM LOANS.

          (a)     Subject to the terms and conditions of this Agreement, (i)
each US$ Lender severally agrees to continue and make loans to the Company in
Dollars ("US$ LOANS") during the Commitment Period in an aggregate principal
amount at any one time outstanding up to but not exceeding the amount of the US$
Commitment of such US$ Lender as in effect from time to time, PROVIDED that in
no event shall the aggregate outstanding principal amount of all US$ Loans and
US$ Swingline Loans, together with the aggregate amount of all Letter of Credit
Liabilities under the US$ Commitments outstanding, exceed the aggregate amount
of the US$ Commitments as in effect from time to time, (ii) each US$-Canadian
Lender severally agrees to continue and make loans to the Company in Dollars or
Canadian Dollars ("US$-CANADIAN LOANS") during the Commitment Period in an
aggregate principal amount at any one time outstanding up to but not exceeding
the amount of the US$-Canadian Commitment of such US$-Canadian Lender as in
effect from time to time, provided that in no event shall the aggregate
outstanding principal amount of all US$-Canadian Loans, together with the
aggregate outstanding principal amount of all C$ Loans and the aggregate amount
of all Letter of Credit Liabilities under the Canadian Commitments, exceed the
aggregate amount of the US$-Canadian Commitments as in effect from time to time,
(iii) each Multi-Currency Lender severally agrees to continue and make loans to
the Company in any Multi-Currency ("MULTI-CURRENCY LOANS") during the Commitment
Period in an aggregate principal amount at any one time outstanding up to but
not exceeding the amount of the Multi-Currency Commitment of such Multi-Currency
Lender as in effect from time to time, PROVIDED that in no event shall the
aggregate outstanding principal amount of all Multi-Currency Loans and
Multi-Currency Swingline Loans, together with the aggregate amount of all Letter
of Credit Liabilities under the Multi-Currency Commitments outstanding, exceed
the aggregate amount of the Multi-Currency Commitments as in effect from time to
time, (iv) each Canadian Lender severally agrees to continue and make C$ Loans
to the Canadian Borrower in Canadian Dollars during the Commitment Period and
the

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                                                                              31

Canadian Issuing Bank agrees to make available Canadian Letters of Credit in
accordance with the terms and provisions of Annex A hereto, and (v) each Initial
Term Lender severally agrees to make a term loan to the Company in Dollars
("INITIAL TERM LOANS") on the Effective Date in an amount not to exceed the
amount of the Initial Term Commitment of such Initial Term Lender. Subject to
the terms and conditions of this Agreement, during the Commitment Period, the
Company may (x) borrow, repay and reborrow the US$ Loans, the Dollar-denominated
US$-Canadian Loans and the Dollar-denominated Multi-Currency Loans by means of
ABR Loans and Eurocurrency Loans and (y) convert the US$ Loans, the
Dollar-denominated US$-Canadian Loans, the Dollar-denominated Multi-Currency
Loans or the Term Loans of one Type into Loans of the other Type (as provided in
Section 3.02(a) hereof) or continue Eurocurrency Loans for subsequent Interest
Periods. Unless otherwise provided herein, all Multi-Currency Loans and all
US$-Canadian Loans made to the Company, other than Dollar-denominated
Multi-Currency Loans and Dollar-denominated US$-Canadian Loans, shall be made,
maintained and continued as Eurocurrency Loans. Notwithstanding the foregoing,
in connection with the making of any Initial Term Loan pursuant to this clause
(v) of this Section 2.01(a), by delivering notice to the Administrative Agent
prior to the Effective Date, any Initial Term Lender may elect to convert all or
part of the outstanding principal amount of such Lender's existing term loans
under the Existing Credit Agreement into a principal amount of Initial Term
Loans hereunder equal to the principal amount so converted.

          (b)     (i)    Notwithstanding anything to the contrary contained in
this Agreement, the Company may request from time to time that the aggregate
Revolving Commitments hereunder be increased by an aggregate amount not to
exceed $200,000,000 LESS the aggregate amount of borrowings of Incremental Term
Loans pursuant to Section 2.01(c). The Company may (I) request any of one or
more of the Lenders to increase the amount of its Revolving Commitment (which
request shall be in writing and sent to the Administrative Agent to forward to
such Lender and shall contain the Company's requested allocation of such
increased Revolving Commitment to the US$ Commitments, the US$-Canadian
Commitments and/or the Multi-Currency Commitments) and/or (II) arrange for any
of one or more banks or financial institutions not a party hereto (an "OTHER
LENDER") to become a party to and a Lender under this Agreement, PROVIDED that
the identification and arrangement of such Other Lender to become a party hereto
and a Lender under this Agreement shall be made in consultation with the
Administrative Agent. In no event may any Lender's Revolving Commitment be
increased without the prior written consent of such Lender, and the failure of
any Lender to respond to the Company's request for an increase shall be deemed a
rejection by such Lender of the Company's request. The aggregate Revolving
Commitments of all Lenders hereunder may not be increased if, at the time of any
proposed increase hereunder, a Default or Event of Default has occurred and is
continuing. Upon any request by the Company to increase the aggregate Revolving
Commitments hereunder, the Company shall be deemed to have represented and
warranted on and as of the date of such request that no Default or Event of
Default has occurred and is continuing. Notwithstanding anything contained in
this Agreement to the contrary, no Lender shall have any obligation whatsoever
to increase the amount of its Revolving Commitment, and each Lender may at its
option, unconditionally and without cause, decline to increase its Revolving
Commitment.

          (ii)    If any Lender is willing, in its sole and absolute discretion,
to increase the amount of its Revolving Commitment hereunder (such a Lender
hereinafter referred to as an

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                                                                              32

"INCREASING LENDER"), it shall enter into a written agreement to that effect
with the Company and the Administrative Agent, substantially in the form of
Exhibit K (a "COMMITMENT INCREASE Supplement"), which agreement shall specify,
among other things, (x) the amount of the increased Revolving Commitment of such
Increasing Lender and (y) the allocation of such increased Revolving Commitment
to the US$ Commitments, the US$-Canadian Commitments and/or the Multi-Currency
Commitments. Upon the effectiveness of such Increasing Lender's increase in
Revolving Commitment, Schedule I shall, without further action, be deemed to
have been amended appropriately to reflect the increased Revolving Commitment
and of such Increasing Lender. Any Other Lender which is willing to become a
party hereto and a Lender hereunder (and which arrangement to become a party
hereto and a Lender hereunder has been consulted by the Company with the
Administrative Agent) shall enter into a written agreement with the Company and
the Administrative Agent, substantially in the form of Exhibit L (an "ADDITIONAL
LENDER SUPPLEMENT"), which agreement shall specify, among other things, its
Revolving Commitment hereunder. When such Other Lender becomes a Lender
hereunder as set forth in the Additional Lender Supplement, Schedule I shall,
without further action, be deemed to have been amended as appropriate to reflect
the Revolving Commitment of such Other Lender. Upon the execution by the
Administrative Agent, the Company and such Other Lender of such Additional
Lender Supplement, such Other Lender shall become and be deemed a party hereto
and a "Lender" hereunder for all purposes hereof and shall enjoy all rights and
assume all obligations on the part of the Lenders set forth in this Agreement,
and its Revolving Commitment shall be the amount specified in its Additional
Lender Supplement. Each Other Lender which executes and delivers an Additional
Lender Supplement and becomes a party hereto and a "Lender" hereunder pursuant
to such Additional Lender Supplement is hereinafter referred to as an
"ADDITIONAL LENDER."

          (iii)   In no event shall an increase in a Lender's Revolving
Commitment or the Revolving Commitment of an Other Lender become effective until
the Administrative Agent shall have received a favorable written opinion of
counsel for the Company, addressed to the Lenders, with respect to the matters
set forth in paragraphs 1, 2, 3, 4, 5 and 7 of Exhibit G-1 as they relate to
this Agreement and the borrowings hereunder after giving effect to the increase
in the aggregate Revolving Commitments hereunder resulting from the increase in
such Lender's Revolving Commitment or the extension of a Revolving Commitment by
such Other Lender. In no event shall an increase in a Lender's Revolving
Commitment or the Revolving Commitment of an Other Lender which results in the
aggregate Revolving Commitments of all Lenders hereunder exceeding the amount
which is authorized at such time in resolutions previously delivered to the
Administrative Agent become effective until the Administrative Agent shall have
received a copy of the resolutions, in form and substance satisfactory to the
Administrative Agent, of the Board of Directors of the Company authorizing the
borrowings contemplated pursuant to such increase, certified by the Secretary or
an Assistant Secretary of the Company. Upon the effectiveness of the increase in
a Lender's Revolving Commitment or the Revolving Commitment of an Other Lender
pursuant to the preceding sentence and execution by an Increasing Lender of a
Commitment Increase Supplement or by an Additional Lender of an Additional
Lender Supplement, the Company shall make such borrowing from such Increasing
Lender or Additional Lender, and/or shall make such prepayment of outstanding
US$ Loans, Multi-Currency Loans, US$-Canadian Loans and/or C$ Loans, as
applicable, as shall be required to cause the aggregate outstanding principal
amount of such Loans owing to each Lender (including each such Increasing Lender
and Additional Lender) to be proportional to

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                                                                              33

such Lender's share of the relevant aggregate Revolving Commitments hereunder
after giving effect to any increase thereof.

          (iv)    No Other Lender may become an Additional Lender unless an
Additional Lender Supplement (or counterparts thereof) has been signed by such
bank or financial institution and which Additional Lender Supplement has been
agreed to and acknowledged by the Company and acknowledged by the Administrative
Agent. No consent of any Lender or acknowledgment of any of the other Lenders
hereunder shall be required therefor. In no event shall the Revolving Commitment
of any Lender be increased by reason of any bank or financial institution
becoming an Additional Lender, or otherwise, but the aggregate Revolving
Commitments hereunder shall be increased by the amount of each Additional
Lender's Revolving Commitment. Upon any Lender entering into a Commitment
Increase Supplement or any Additional Lender becoming a party hereto, the
Administrative Agent shall notify each other Lender thereof and shall deliver to
each Lender a copy of the Additional Lender Supplement executed by such
Additional Lender, agreed to and acknowledged by the Company and acknowledged by
the Administrative Agent, and the Commitment Increase Supplement executed by
such Increasing Lender, agreed to and acknowledged by the Company and
acknowledged by the Administrative Agent.

          (c)     (i)    Notwithstanding anything to the contrary contained in
this Agreement, the Company may request not more than twice that any one or more
Lenders (or any Other Lender) shall make Incremental Term Loans in an aggregate
amount (x) on any one occasion, not less than $50,000,000, and (y) at all times,
not to exceed $200,000,000 in the aggregate LESS any increase in the Revolving
Commitments pursuant to Section 2.01(b). The Company may (I) request any of one
or more of the Lenders to make Incremental Term Loans (which request shall be in
writing and sent to the Administrative Agent to forward to such Lender) and/or
(II) arrange for any Other Lender to become a party to and a Lender under this
Agreement, PROVIDED that the identification and arrangement of such Other Lender
to become a party hereto and a Lender under this Agreement shall be made in
consultation with the Administrative Agent. The Incremental Term Loans may not
be made if, at the time of such proposal hereunder or after giving effect to the
borrowing of such Incremental Term Loans, a Default or Event of Default has
occurred and is continuing. Upon any such request pursuant to this Section
2.01(c)(i) by the Company, the Company shall be deemed to have represented and
warranted on and as of the date of such request that no Default or Event of
Default has occurred and is continuing. Notwithstanding anything contained in
this Agreement to the contrary, no Lender shall have any obligation whatsoever
to participate in any increase described in this paragraph, and each Lender may
at its option, unconditionally and without cause, decline to participate in such
increase.

          (ii)    If any Lender is willing, in its sole and absolute discretion,
to make Incremental Term Loans hereunder, it shall execute and deliver to the
Administrative Agent an Incremental Term Loan Activation Notice specifying (i)
the amount of such Incremental Term Loans, (ii) the applicable Incremental Term
Maturity Date, (iii) the amortization schedule for such Incremental Term Loans,
(iv) the Applicable Margin for such Incremental Term Loans and (v) the proposed
original issue discount applicable to such Incremental Term Loans, if any. Any
Other Lender which is willing to become a party hereto and a Lender hereunder
(and which arrangement to become a party hereto and a Lender hereunder has been
consulted by the

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                                                                              34

Company with the Administrative Agent) shall execute and deliver to the
Administrative Agent an Incremental Term Loan Activation Notice and enter into
an Additional Lender Supplement. Upon the execution by the Administrative Agent,
the Company and such Other Lender of such Additional Lender Supplement, such
Other Lender shall become and be deemed a party hereto and a "Lender" hereunder
for all purposes hereof and shall enjoy all rights and assume all obligations on
the part of the Lenders set forth in this Agreement, and the amount of its
Incremental Term Loans shall be the amount specified in its Additional Lender
Supplement.

          (iii)   In no event shall any Incremental Term Loans be made until the
Administrative Agent shall have received a favorable written opinion of counsel
for the Company, addressed to the Lenders, with respect to the matters set forth
in paragraphs 1, 2, 3, 4, 5 and 7 of Exhibit G-1 as they relate to this
Agreement and the borrowings hereunder after giving effect to the borrowings of
the Incremental Term Loans. In no event shall any Incremental Term Loans be made
until the Administrative Agent shall have received a copy of the resolutions, in
form and substance satisfactory to the Administrative Agent, of the Board of
Directors of the Company authorizing the borrowings contemplated pursuant to
such increase, certified by the Secretary or an Assistant Secretary of the
Company.

          (d)     (i)    The Swingline Lender agrees to make a portion of the
credit otherwise available to the Company under the US$ Commitments from time to
time during the Commitment Period by making swing line loans ("US$ SWINGLINE
LOANS") to the Company in an aggregate principal amount at any one time
outstanding up to but not exceeding the amount of the US$ Swingline Commitment
(notwithstanding that the US$ Swingline Loans outstanding at any time, when
aggregated with the Swingline Lender's other outstanding Revolving Loans, may
exceed the Swingline Commitment then in effect), PROVIDED that in no event shall
the aggregate outstanding principal amount of all US$ Loans and US$ Swingline
Loans, together with the aggregate amount of all Letter of Credit Liabilities
under the US$ Commitments outstanding, exceed the aggregate amount of the US$
Commitments as in effect from time to time. During the Commitment Period, the
Company may use the US$ Swingline Commitment by borrowing, repaying and
reborrowing, all in accordance with the terms and conditions hereof. US$
Swingline Loans shall be ABR Loans only. For purposes of calculating the
commitment fee payable in respect of the US$ Commitments under Section 2.03, the
US$ Swingline Loans shall not be treated as usage of the US$ Commitments. US$
Swingline Loans shall be Dollar-denominated Loans only.

          (ii)    The Swingline Lender agrees to make a portion of the credit
otherwise available to the Company under the Multi-Currency Commitments from
time to time during the Commitment Period by making swing line loans
("MULTI-CURRENCY SWINGLINE Loans") to the Company in an aggregate principal
amount at any one time outstanding up to but not exceeding the amount of the
Multi-Currency Swingline Commitment (notwithstanding that the Multi-Currency
Swingline Loans outstanding at any time, when aggregated with the Multi-Currency
Swingline Lender's other outstanding Revolving Loans, may exceed the
Multi-Currency Swingline Commitment then in effect), PROVIDED that in no event
shall the aggregate outstanding principal amount of all Multi-Currency Loans and
Multi-Currency Swingline Loans, together with the aggregate amount of all Letter
of Credit Liabilities under the Multi-Currency Commitments outstanding, exceed
the aggregate amount of the Multi-Currency Commitments as in effect from time to
time. During the Commitment Period, the Company may use the Multi-

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                                                                              35

Currency Swingline Commitment by borrowing, repaying and reborrowing, all in
accordance with the terms and conditions hereof. Multi-Currency Swingline Loans
shall be Eurocurrency Loans only and the Interest Period with respect to such
Eurocurrency Loans shall be as agreed upon by the Multi-Currency Swingline
Lender. For purposes of calculating the commitment fee payable in respect of the
Multi-Currency Commitments under Section 2.03, the Multi-Currency Swingline
Loans shall not be treated as usage of the Multi-Currency Commitments.
Multi-Currency Swingline Loans shall be denominated only in Pounds Sterling.

          2.02.   REDUCTIONS OF COMMITMENTS.

          (a)     MANDATORY. The US$ Commitments, the US$-Canadian Commitments
and Multi-Currency Commitments shall terminate on the Commitment Termination
Date. In addition, the US$ Commitments, the US$-Canadian Commitments and
Multi-Currency Commitments shall be reduced as provided in Section 3.02(c).

          (b)     OPTIONAL. The Company shall have the right to terminate or
reduce the unused US$ Commitments, US$-Canadian Commitments and Multi-Currency
Commitments (for which purpose use of the US$ Commitments and Multi-Currency
Commitments shall be deemed to include the aggregate amount of Letter of Credit
Liabilities under the US$ Commitment or the Multi-Currency Commitment, as the
case may be) at any time or from time to time, provided that (i) the Company
shall give notice of each such termination or reduction to the Administrative
Agent as provided in Section 5.05 hereof and (ii) each partial reduction shall
be in an aggregate amount at least equal to $1,000,000.

          (c)     NO REINSTATEMENT. US$ Commitments, US$-Canadian Commitments
and Multi-Currency Commitments once terminated or reduced may not be reinstated.

          2.03.   FEES.  The Company shall pay to the Administrative Agent for
the account of each US$ Lender, US$-Canadian Lender or Multi-Currency Lender
commitment fees in Dollars on the daily average unused amount of such Lender's
US$ Commitment, US$-Canadian Commitment or Multi-Currency Commitment, as the
case may be, (for which purpose, (i) the aggregate amount of any Letter of
Credit Liabilities under the US$ Commitments or the Multi-Currency Commitments
shall be deemed to be a PRO RATA (based on the US$ Commitments or the
Multi-Currency Commitments, as the case may be) use of each Lender's US$
Commitment or Multi-Currency Commitment, as the case may be, and (ii) the daily
average amount of each US$-Canadian Lender's US$-Canadian Commitment shall be
determined after giving effect to the allocation of the Canadian Commitments and
the US$-Canadian Commitments pursuant to subsection 2.6 of Annex A hereto) for
the period from the Effective Date to and including the earlier of the date the
Revolving Commitments are terminated and the Commitment Termination Date, at a
rate per annum equal to the Applicable Commitment Fee Rate in effect from time
to time. Accrued commitment fees under this Section 2.03 shall be payable on the
Quarterly Dates and on the earlier of the date the Revolving Commitments are
terminated and the Commitment Termination Date. The Company shall pay to
JPMorgan Chase Bank on the Effective Date syndication, agency and additional
commitment fees in the amounts heretofore mutually agreed in writing. The
Company shall pay to the Administrative Agent on the Effective Date and on each
anniversary thereof, so long as any of the Commitments are in

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                                                                              36

effect and until payment in full of all Loans hereunder, all interest thereon
and all other amounts payable hereunder, an annual agency fee in the amount
heretofore mutually agreed in writing.

          2.04.   LENDING OFFICES. The Loans of each Type made by each Lender
shall be made and maintained at such Lender's Applicable Lending Office for
Loans of such Type.

          2.05.   SEVERAL OBLIGATIONS: REMEDIES INDEPENDENT. The failure of any
Lender to make any Loan to be made by it on the date specified therefor shall
not relieve any other Lender of its obligation to make its Loan on such date,
but neither the Administrative Agent nor any Lender shall be responsible for the
failure of any other Lender to make a Loan to be made by such other Lender.

          2.06.   NOTES. The Company, upon receipt of written notice from the
relevant Lender, agrees to issue a Note to any Lender (each, a "Note") in
substantially the form of Exhibit A-1 (in the case of Revolving Loans) or
Exhibit A-2 (in the case of Term Loans) hereto, dated the Effective Date,
payable to such Lender in a principal amount equal to relevant Commitment of
such Lender as in effect on the Effective Date and otherwise duly completed.
Each Lender is hereby authorized by the Company to endorse on the schedule (or a
continuation thereof) attached to each Note of such Lender, to the extent
applicable, the date, amount and Type of and the Interest Period (if any) for
each Loan made by such Lender to the Company under the relevant Commitment, and
the date and amount of each payment or prepayment of principal of such Loan
received by such Lender, provided that any failure by such Lender to make any
such endorsement shall not affect the obligations of the Company under such Note
or hereunder in respect of such Loan.

          2.07.   USE OF PROCEEDS. The proceeds of the Loans shall be used in
part to prepay the Loans outstanding under the Existing Credit Agreement and for
the general corporate purposes of the Company and its Subsidiaries, including,
without limitation, the making of Permitted Acquisitions and capital
expenditures and the refinancing of existing Indebtedness of the Company and its
Subsidiaries. The proceeds of the Initial Term Loans shall be used on the
Effective Date to prepay existing term loans. Neither the Administrative Agent
nor any Lender shall have any responsibility as to the use of any of the
proceeds of any of the Loans or Letters of Credit.

          2.08.   LETTERS OF CREDIT. Subject to the terms and conditions of this
Agreement, the US$ Commitments and the Multi-Currency Commitments may be
utilized, upon the request of the Company, in addition to the Loans provided for
by Section 2.01 hereof or in Annex A hereto, as the case may be, for the
issuance by the Issuing Bank of standby letters of credit (collectively with the
Existing Letters of Credit, "LETTERS OF CREDIT") for the account of the Company
or for the account of such of its Subsidiaries as the Company may specify,
provided that in no event shall (i) the aggregate amount of all Letter of Credit
Liabilities under the US$ Commitments or the Multi-Currency Commitments,
together with the aggregate outstanding principal amount of the US$ Loans or the
Multi-Currency Loans, as the case may be, exceed the aggregate amount of the US$
Commitments or the Multi-Currency Commitments, as the case may be, as in effect
from time to time, (ii) the aggregate outstanding amount of all Letter of Credit
Liabilities under the US$ Commitments and the Multi-Currency Commitments exceed
$100,000,000 and (iii) the expiration date of any Letter of Credit extend beyond
the earlier of the

<Page>

                                                                              37

Commitment Termination Date and the date one year following the issuance of such
Letter of Credit (provided that any Letter of Credit with a one-year tenor may
provide for the renewal thereof for additional one-year periods, which periods
shall in any event not extend beyond the Commitment Termination Date). On the
Effective Date, all Existing Letters of Credit shall automatically, without any
action on the part of any Person, be deemed to be Letters of Credit issued and
outstanding hereunder (with the Existing Letters of Credit denominated in
Dollars being deemed to be issued under the US$ Commitments and the Existing
Letters of Credit denominated in other currencies being deemed to be issued
under the Multi-Currency Commitments).

          The following additional provisions shall apply to Letters of Credit:

          (a)     The Company shall give the Administrative Agent (or if the
     Letter of Credit is to be issued under the Multi-Currency Commitments, the
     Multi-Currency Payment Agent) at least three Business Days' irrevocable
     prior notice (effective upon receipt) specifying the Business Day (which
     shall be no later than 5 days preceding the Commitment Termination Date) on
     which each Letter of Credit is to be issued and the account party or
     parties therefor and describing in reasonable detail the proposed terms of
     such Letter of Credit (including the beneficiary thereof) and the nature of
     the transactions or obligations proposed to be supported thereby. Any
     Letter of Credit to be issued in a currency other than Dollars shall be
     issued under the Multi-Currency Commitments. Upon receipt of any such
     notice, the Administrative Agent or the Multi-Currency Payment Agent, as
     the case may be, shall advise the Issuing Bank of the contents thereof. The
     Issuing Bank shall notify the Administrative Agent or the Multi-Currency
     Payment Agent, as the case may be, of the issuance of any Letter of Credit
     and of any termination or expiry thereof.

          (b)     On each day during the period commencing with the issuance by
     the Issuing Bank of any Letter of Credit and until such Letter of Credit
     shall have expired or been terminated, the US$ Commitment or Multi-Currency
     Commitment of each Lender shall be deemed to be utilized for all purposes
     of this Agreement in an amount equal to such Lender's US$ Commitment
     Percentage or Multi-Currency Commitment Percentage, as the case may be, of
     the then undrawn stated amount of such Letter of Credit. Each Lender (other
     than the Issuing Bank) agrees that, upon the issuance of any Letter of
     Credit hereunder, it shall automatically acquire a participation in the
     Issuing Bank's rights and obligations under such Letter of Credit in an
     amount equal to such Lender's US$ Commitment Percentage or Multi-Currency
     Commitment Percentage, as the case may be, of such rights and obligations,
     and each Lender (other than the Issuing Bank) thereby shall automatically
     absolutely, unconditionally and irrevocably assume, as primary obligor and
     not as surety, and be unconditionally obligated to the Issuing Bank to pay
     and discharge when due, its US$ Commitment Percentage or Multi-Currency
     Commitment Percentage of the Issuing Bank's obligation to pay drawings
     under such Letter of Credit.

          (c)     Upon receipt from the beneficiary of any Letter of Credit of
     any demand for payment under such Letter of Credit, the Issuing Bank shall
     promptly notify the Company (through the Administrative Agent or the
     Multi-Currency Payment Agent, as

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                                                                              38

     the case may be) of the amount to be paid by the Issuing Bank as a result
     of such demand and the date on which payment is to be made by the Issuing
     Bank to such beneficiary in respect of such demand. Notwithstanding the
     identity of the account party of any Letter of Credit, the Company hereby
     unconditionally agrees to pay and reimburse the Administrative Agent or the
     Multi-Currency Payment Agent, as the case may be, for account of the
     Issuing Bank for the amount of each demand for payment under such Letter of
     Credit that is in substantial compliance with the provisions of such Letter
     of Credit at or prior to the date on which payment is to be made by the
     Issuing Bank to the beneficiary thereunder, without presentment, demand,
     protest or other formalities of any kind.

          (d)     Forthwith upon its receipt of a notice referred to in
     paragraph (c) of this Section 2.08, the Company shall advise the
     Administrative Agent or the Multi-Currency Payment Agent, as the case may
     be, whether or not the Company intends to borrow hereunder to finance its
     obligation to reimburse the Issuing Bank for the amount of the related
     demand for payment and, if it does, submit a notice of such borrowing as
     provided in Section 5.05 hereof.

          (e)     Each Lender (other than the Issuing Bank) shall pay to the
     Administrative Agent or the Multi-Currency Payment Agent, as the case may
     be, for account of the Issuing Bank at an account in New York, New York
     specified by the Administrative Agent (or the Multi-Currency Payment Agent,
     as the case may be) in Dollars and in immediately available funds the
     amount of such Lender's US$ Commitment Percentage or Multi-Currency
     Commitment Percentage, as the case may be, of any payment under a Letter of
     Credit issued under the US$ Commitments or the Multi-Currency Commitments,
     as the case may be, upon notice by the Issuing Bank (through the
     Administrative Agent) to such Lender requesting such payment and specifying
     such amount. Each such Lender's obligation to make such payment to the
     Administrative Agent or the Multi-Currency Payment Agent, as the case may
     be, for account of the Issuing Bank under this paragraph (e), and the
     Issuing Bank's right to receive the same, shall be absolute and
     unconditional and shall not be affected by any circumstance whatsoever
     (other than gross negligence or wilful misconduct of the Issuing Bank),
     including, without limitation, the failure of any other Lender to make its
     payment under this paragraph (e), the financial condition of the Company
     (or any other account party), any failure to satisfy any condition
     precedent to any Loan, the existence of any Default or the termination of
     the Commitments. Each such payment to the Issuing Bank shall be made
     without any offset, abatement, withholding or reduction whatsoever. If any
     Lender shall default in its obligation to make any such payment to the
     Administrative Agent or the Multi-Currency Payment Agent, as the case may
     be, for account of the Issuing Bank, for so long as such default shall
     continue the Administrative Agent or the Multi-Currency Payment Agent, as
     the case may be, may at the request of the Issuing Bank withhold from any
     payments received by the Administrative Agent or the Multi-Currency Payment
     Agent, as the case may be, under this Agreement for account of such Lender
     the amount so in default and, to the extent so withheld, pay the same to
     the Issuing Bank in satisfaction of such defaulted obligation.

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                                                                              39

          (f)     Upon the making of each payment by a Lender to the Issuing
     Bank pursuant to paragraph (e) above in respect of any Letter of Credit,
     such Lender shall, automatically and without any further action on the part
     of the Administrative Agent (or the Multi-Currency Payment Agent, as the
     case may be), the Issuing Bank or such Lender, acquire (i) a participation
     in an amount equal to such payment in the Reimbursement Obligation owing to
     the Issuing Bank hereunder and under the Letter of Credit Documents
     relating to such Letter of Credit and (ii) a participation in a percentage
     equal to such Lender's US$ Commitment Percentage or Multi-Currency
     Percentage, as the case may be, in any interest or other amounts payable by
     the Company hereunder and under such Letter of Credit Documents in respect
     of such Reimbursement Obligation (other than the commissions, charges,
     costs and expenses payable to the Issuing Bank pursuant to paragraph (g) of
     this Section 2.08). Upon receipt by the Issuing Bank from or for account of
     the Company of any payment in respect of any Reimbursement Obligation or
     any such interest or other amount (including by way of setoff or
     application of proceeds of any collateral security) the Issuing Bank shall
     promptly notify the Administrative Agent of such receipt and pay to the
     Administrative Agent (or the Multi-Currency Payment Agent, as the case may
     be) for account of each Lender entitled thereto such Lender's US$
     Commitment Percentage or Multi-Currency Percentage, as the case may be, of
     such payment, each such payment by the Issuing Bank to be made in the same
     money and funds in which received by the Issuing Bank. In the event any
     payment received by the Issuing Bank and so paid to the Lenders hereunder
     is rescinded or must otherwise be returned by the Issuing Bank, each Lender
     shall, upon the request of the Issuing Bank (through the Administrative
     Agent or the Multi-Currency Payment Agent, as the case may be), repay to
     the Issuing Bank (through the Administrative Agent or the Multi-Currency
     Payment Agent, as the case may be) the amount of such payment paid to such
     Lender, with interest at the rate specified in paragraph (j) of this
     Section 2.08.

          (g)     The Company shall pay to the Administrative Agent or the
     Multi-Currency Payment Agent, as the case may be, for account of the
     Lenders (ratably in accordance with their respective US$ Commitment
     Percentages or Multi-Currency Percentages, as the case may be) a letter of
     credit fee in Dollars in respect of each Letter of Credit in an amount
     equal to the Applicable L/C Percentage of the daily average undrawn stated
     amount of such Letter of Credit for the period from and including the date
     of issuance of such Letter of Credit (i) in the case of a Letter of Credit
     that expires in accordance with its terms, to and including such expiration
     date and (ii) in the case of a Letter of Credit that is drawn in full or is
     otherwise terminated other than on the stated expiration date of such
     Letter of Credit, to but excluding the date such Letter of Credit is drawn
     in full or is terminated (such fee to be non-refundable, to be paid in
     arrears on each Quarterly Date and on the Commitment Termination Date and
     on the date of expiry or termination or full utilization of such Letter of
     Credit and to be calculated for any day after giving effect to any payments
     made under such Letter of Credit on such day). In addition, the Company
     shall pay to the Issuing Bank a fronting fee in Dollars in respect of each
     Letter of Credit in an amount equal to a percentage per annum of the daily
     average undrawn stated amount of such Letter of Credit for the period from
     and including the date of issuance of such Letter of Credit (i) in the case
     of a Letter of Credit that expires in accordance with its terms, to and
     including such expiration date and (ii) in the case of a Letter of Credit
     that is drawn in full or is otherwise terminated other than on the

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                                                                              40

     stated expiration date of such Letter of Credit, to but excluding the date
     such Letter of Credit is drawn in full or is terminated (such fee to be
     non-refundable, to be paid in arrears on each Quarterly Date and on the
     Commitment Termination Date and to be calculated for any day after giving
     effect to any payments made under such Letter of Credit on such day) plus
     all commissions, charges, costs and expenses in the amounts customarily
     charged by the Issuing Bank from time to time in like circumstances with
     respect to the issuance of each Letter of Credit and drawings and other
     transactions relating thereto.

          (h)     Promptly following the end of each calendar month, the Issuing
     Bank shall deliver (through the Administrative Agent or the Multi-Currency
     Payment Agent, as the case may be) to each Lender and the Company a notice
     describing the aggregate amount of all Letters of Credit outstanding at the
     end of such month. Upon the request of any Lender from time to time, the
     Issuing Bank shall deliver any other information reasonably requested by
     such Lender with respect to each Letter of Credit then outstanding.

          (i)     The issuance by the Issuing Bank of each Letter of Credit
     shall, in addition to the conditions precedent set forth in Section 7
     hereof, be subject to the conditions precedent that (i) such Letter of
     Credit shall be in such form, contain such terms and support such
     transactions as shall be satisfactory to the Issuing Bank consistent with
     its then current practices and procedures with respect to letters of credit
     of the same type, (ii) such Letter of Credit shall be denominated in
     Dollars or a Multi-Currency and (iii) the Company shall have executed and
     delivered such applications, agreements and other instruments relating to
     such Letter of Credit as the Issuing Bank shall have reasonably requested
     consistent with its then current practices and procedures with respect to
     letters of credit of the same type, provided that in the event of any
     conflict between any such application, agreement or other instrument and
     the provisions of this Agreement or any Security Document, the provisions
     of this Agreement and the Security Documents shall control.

          (j)     To the extent that any Lender shall fail to pay any amount
     required to be paid pursuant to paragraph (e) or (f) of this Section 2.08
     on the due date therefor, such Lender shall pay interest to the Issuing
     Bank (through the Administrative Agent or the Multi-Currency Payment Agent,
     as the case may be) on such amount from and including such due date to but
     excluding the date such payment is made at a rate per annum equal to the
     Federal Funds Effective Rate or, in the case of any amount payable in a
     currency other than Dollars, the rate determined by the Administrative
     Agent or the Multi-Currency Payment Agent (in the case of Letters of Credit
     issued under the Multi-Currency Commitments) in its discretion as the
     appropriate rate for interbank settlements, PROVIDED that if such Lender
     shall fail to make such payment to the Issuing Bank within three Business
     Days of such due date, then, retroactively to the due date, such Lender
     shall be obligated to pay interest on such amount at the rate then payable
     by the Company on such amount.

          (k)     The issuance by the Issuing Bank of any modification or
     supplement to any Letter of Credit hereunder shall be subject to the same
     conditions as are applicable

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                                                                              41

     under this Section 2.08 to the issuance of new Letters of Credit, and no
     such modification or supplement shall be issued hereunder unless either (i)
     the respective Letter of Credit affected thereby would have complied with
     such conditions had it originally been issued hereunder in such modified or
     supplemented form or (ii) each Lender shall have consented thereto.

The Company hereby indemnifies and holds harmless each Lender (including the
Issuing Bank, the Administrative Agent and the Multi-Currency Payment Agent)
from and against any and all claims and damages, losses, liabilities, costs or
expenses that such Lender, the Administrative Agent or the Multi-Currency
Payment Agent may incur (or that may be claimed against such Lender, the
Administrative Agent or the Multi-Currency Payment Agent by any Person
whatsoever) by reason of or in connection with the execution and delivery or
transfer of or payment or refusal to pay by the Issuing Bank under any Letter of
Credit; PROVIDED that the Company shall not be required to indemnify any Lender,
the Administrative Agent or the Multi-Currency Payment Agent for any claims,
damages, losses, liabilities, costs or expenses to the extent, but only to the
extent, caused by (x) the willful misconduct or gross negligence of the Issuing
Bank in determining whether a request presented under any Letter of Credit
complied with the terms of such Letter of Credit or (y) in the case of the
Issuing Bank, its failure to pay under any Letter of Credit after the
presentation to it of a request strictly complying with the terms and conditions
of such Letter of Credit. Nothing in this Section 2.08 is intended to limit the
other obligations of the Company, any Lender, the Administrative Agent or the
Multi-Currency Payment Agent under this Agreement.

          2.09.   CURRENCY FLUCTUATIONS, ETC.

          (a)     Not later than 1:00 p.m., New York City time, on each
Calculation Date, the Multi-Currency Payment Agent shall (i) determine the
Exchange Rate as of such Calculation Date with respect to (x) each
Multi-Currency for which there are at such time outstanding Multi-Currency Loans
or Letters of Credit issued under the Multi-Currency Commitments and (y) the
Canadian Dollar if there are at such time outstanding non-Dollar-denominated
US$-Canadian Loans, and (ii) give notice thereof to the Multi-Currency Lenders
which have committed to make Multi-Currency Loans in each such Multi-Currency,
to the US$-Canadian Lenders which have committed to make US$-Canadian Loans in
Canadian Dollars and to the Company. The Exchange Rates so determined shall
become effective on the first Business Day immediately following the relevant
Calculation Date (a "RESET DATE") and shall remain effective until the next
succeeding Reset Date.

          (b)     Not later than 5:00 p.m., New York City time, on each Reset
Date, the Multi-Currency Payment Agent shall (i) determine (x) the Dollar
Equivalent of the aggregate principal amount of Multi-Currency Loans,
Multi-Currency Swingline Loans and Letter of Credit Liabilities under the
Multi-Currency Commitments in each Multi-Currency then outstanding (after giving
effect to any Multi-Currency Loans to be made or repaid on such date) (the
"OUTSTANDING MULTI-CURRENCY AMOUNT") and (y) the Dollar Equivalent of the
Dollar-denominated US$-Canadian Loans and Letter of Credit Liabilities under the
US$-Canadian Commitments, Canadian Dollar denominated US$-Canadian Loans and C$
Loans and Letter of Credit Liabilities outstanding under the Canadian
Commitments then outstanding (after giving effect to any non-Dollar-denominated
US$-Canadian Loans to be made or repaid on such date)

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                                                                              42

(the "OUTSTANDING US$-CANADIAN AMOUNT") and (ii) notify the Multi-Currency
Lenders or the US$-Canadian Lenders, as the case may be, and the Company of the
results of such determination.

          (c)     If on any Reset Date, Outstanding Multi-Currency Amount
exceeds 105% of the aggregate amount of the Multi-Currency Commitments, then the
Company shall, within three Business Days after notice thereof from the
Multi-Currency Payment Agent, prepay (in any Multi-Currency as selected by the
Company) Multi-Currency Loans in an aggregate amount such that, after giving
effect thereto, the Outstanding Multi-Currency Amount shall be equal to or less
than such aggregate amount of Multi-Currency Commitments (and in the event that
after such prepayment, the Outstanding Multi-Currency Amount is more than such
aggregate amount of the Multi-Currency Commitments, the Company shall provide
cash cover for the difference by paying to the Multi-Currency Payment Agent
immediately available funds in an amount equal to such difference, which funds
shall be retained by the Multi-Currency Payment Agent in the Collateral Account
as such collateral security for such Letter of Credit Liabilities). If any such
prepayment occurs on a day which is not the last day of the then current
Interest Period with respect thereto, the Company shall pay to the
Multi-Currency Lenders such amounts, if any, as may be required pursuant to
Section 6.05.

          (d)     If on any Reset Date, the Outstanding Canadian Amount exceeds
105% of the aggregate amount of the US$-Canadian Commitments and Canadian
Commitments, then the Company shall, within three Business Days after notice
thereof from the Multi-Currency Payment Agent, prepay (in Dollars or Canadian
Dollars as selected by the Company) US$-Canadian Loans, C$ Loans or Canadian
Letters of Credit in an aggregate amount such that, after giving effect thereto,
the Outstanding Canadian Amount shall be equal to or less than such aggregate
amount of US$-Canadian Commitments and Canadian Commitments. If any such
prepayment occurs on a day which is not the last day of the then current
Interest Period with respect thereto, the Company shall pay to the US$-Canadian
Lenders such amounts, if any, as may be required pursuant to Section 6.05.

          Section 3  BORROWINGS, CONVERSIONS AND PREPAYMENTS.

          3.01.   PROCEDURE FOR US$ LOAN BORROWING, US$-CANADIAN LOAN BORROWING,
TERM LOAN BORROWING AND MULTI-CURRENCY BORROWING.

          (a)     The Company shall give the Administrative Agent or the
Multi-Currency Payment Agent notice of each US$ Loan, US$-Canadian Loan,
Multi-Currency Loan and Term Loan to be made hereunder as provided in Section
5.05 hereof.

          (b)     Not later than 12:00 p.m. New York time on the date specified
for each borrowing in Dollars hereunder, each US$ Lender, US$-Canadian Lender,
Multi-Currency Lender or Term Lender shall make available the amount of the US$
Loan, US$-Canadian Loan or Term Loan to be made by it on such date to the
Administrative Agent, at an account in New York, New York specified by the
Administrative Agent, in immediately available funds, for account of the
Company. The amount so received by the Administrative Agent shall, subject to
the terms and conditions of this Agreement, be made available to the Company by
depositing the

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                                                                              43

same, in immediately available funds, in an account of the
Company designated by the Company and maintained with the Administrative Agent.

          (c)     Not later than 11:00 a.m. London time on the date specified
for each such borrowing hereunder, each Multi-Currency Lender or, if a
US$-Canadian Loan is being made in Canadian Dollars, each US$-Canadian Lender,
shall make available the amount of the Multi-Currency Loan or US$-Canadian Loan,
as the case may be, to be made by it on such date to the Multi-Currency Payment
Agent, at an account in London specified by the Multi-Currency Payment Agent, in
immediately available funds, for account of the Company. The amount so received
by the Multi-Currency Payment Agent shall, subject to the terms and conditions
of this Agreement, be made available to the Company by depositing the same, in
immediately available funds, in an account of the Company designated by the
Company with the Administrative Agent.

          3.02.   PREPAYMENTS AND CONVERSIONS.

          (a)     OPTIONAL PREPAYMENTS AND CONVERSIONS. Company shall have the
right to prepay Loans and to convert Loans in Dollars of one Type into Loans of
the other Type, at any time or from time to time, provided, that the Company
shall give the Administrative Agent or the Multi-Currency Payment Agent, notice
of each such prepayment as provided in Section 5.05 hereof. Any prepayment of
Term Loans hereunder may not be reborrowed.

          (b)     MANDATORY PREPAYMENTS. (i) If on any date, the Company or any
Subsidiary of the Company shall receive Net Cash Proceeds from any issuance
subsequent to the Effective Date of Indebtedness, other than Indebtedness
incurred pursuant to Section 9.08 hereof (except Section 9.08(viii)), or any
Accounts Receivable Financing (it being understood that this Section 3.02(b)
shall not constitute a waiver of any provision of Section 9.08), then the
Company shall prepay the Loans (and/or provide cover for Letter of Credit
Liabilities as specified in paragraph (d) below) in an amount equal to such Net
Cash Proceeds (less any prepayments of the C$ Loans under Section 3.4(b) of
Annex A hereto), but, the Revolving Commitments shall not be subject to
automatic reduction.

          (ii)    Amounts to be applied in connection with prepayments made
pursuant to this Section 3.02(b) shall be applied, FIRST, to the prepayment of
the Term Loans (which may not be reborrowed) and, SECOND, to the prepayment of
the Revolving Loans. Each prepayment of the Loans under this Section 3.02(b)
shall be accompanied by accrued interest to the date of such prepayment on the
amount prepaid.

          (c)     COMMITMENT REDUCTIONS; TERM LOAN PREPAYMENTS. (i) If on any
date, the Company or any Subsidiary of the Company shall receive Net Cash
Proceeds from any disposition of assets or any Recovery Event, then, unless such
disposition of assets or Recovery Event shall be a Reinvestment Event, the
Revolving Commitments shall be reduced or the Term Loans prepaid, as the case
may be, by an amount equal to such Net Cash Proceeds to the extent such Net Cash
Proceeds, together with all other such Net Cash Proceeds from dispositions of
assets or Recovery Events that are not Reinvestment Events, exceeds $15,000,000
in the then-current fiscal year of the Company; PROVIDED, that notwithstanding
the foregoing, (i) the aggregate Net Cash Proceeds from dispositions of assets
and Recovery Events that may be excluded from the foregoing requirement for a
Reinvestment Event shall not exceed 10% of the

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                                                                              44

Consolidated Net Tangible Assets of the Company as at the end of the immediately
preceding fiscal year and (ii) on each Reinvestment Prepayment Date, an amount
equal to the Reinvestment Prepayment Amount with respect to the relevant
Reinvestment Event shall be applied toward the reduction of the Revolving
Commitments or the prepayment of the Term Loans, as the case may be.

          (ii)    Amounts to be applied in connection with prepayments and
Revolving Commitment reductions made pursuant to this Section 3.02(c) shall be
applied, FIRST, to the prepayment of the Term Loans (which may not be
reborrowed) and, SECOND, to reduce permanently the Revolving Commitments. Each
prepayment of the Loans under this Section 3.02(c) shall be accompanied by
accrued interest to the date of such prepayment on the amount prepaid. To the
extent that, after giving effect to any such reduction of the Revolving
Commitments, the aggregate principal amount of the US$ Loans, the US$-Canadian
Loans or the Multi-Currency Loans and the aggregate amount of Letter of Credit
Liabilities under the US$ Commitments, US$-Canadian Commitments or the
Multi-Currency Commitments, as the case may be, would exceed such Commitments,
the Company shall, first, prepay Loans thereunder and, second, provide cover for
Letter of Credit Liabilities thereunder as specified in paragraph (d) below, in
an aggregate amount equal to such excess. The Company shall notify the
Administrative Agent promptly upon the occurrence of any event giving rise to a
prepayment or Commitment reduction under this Section 3.02(c).

          (d)     COVER FOR LETTER OF CREDIT LIABILITIES. In the event that the
US$ Loans or the Multi-Currency Loans have been repaid in full, amounts payable
under Section 3.02(b) or 3.02(c) shall be applied to provide cash cover for
outstanding Letters of Credit under the US$ Commitments or the Multi-Currency
Commitments, as the case may be, in which event the Company shall effect the
same by paying to the Administrative Agent or the Multi-Currency Payment Agent,
as the case may be, immediately available funds in an amount equal to the
required amount, which funds shall be retained by the Administrative Agent or
the Multi-Currency Payment Agent in the Collateral Account on behalf of the
Lenders as collateral security for such Letter of Credit Liabilities until such
time as the Letters of Credit under such Commitments shall have been terminated
and all of the Letter of Credit Liabilities paid in full.

          3.03.   PROCEDURE FOR SWINGLINE BORROWING; REFUNDING OF SWINGLINE
LOANS.

          (a)     NOTICE AND BORROWING OF SWINGLINE LOANS. Whenever the Company
desires that the Swingline Lender make Swingline Loans it shall give the
Swingline Lender irrevocable telephonic notice confirmed promptly in writing
(which telephonic notice must be received by the Swingline Lender not later than
(x) in the case of US$ Swingline Loans, 11:00 a.m., New York City time, or (y)
in the case of Multi-Currency Swingline Loans, 12:00 Noon, London time, on the
proposed Borrowing Date), specifying (i) the amount to be borrowed and (ii) the
requested Borrowing Date (which shall be a Business Day during the Commitment
Period). Each borrowing under the Swingline Commitment shall be in an amount
equal to $500,000 or a whole multiple of $100,000 in excess thereof or, in the
case of borrowings under the Multi-Currency Swingline Commitment, in an amount
approximately equal to the Dollar Equivalent thereof or otherwise acceptable to
the Multi-Currency Swingline Lender. Not later than (x) in the case of US$
Swingline Loans, 3:00 p.m., New York City time, or (y) in the case of
Multi-Currency Swingline Loans, 2:30 p.m., London time, on the Borrowing Date
specified in

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                                                                              45

a notice in respect of Swingline Loans, the Swingline Lender shall make
available to the Administrative Agent, or the Multi-Currency Payment Agent, as
applicable, at the Applicable Lending Office an amount in immediately available
funds equal to the amount of the Swingline Loan to be made by the Swingline
Lender. The Administrative Agent, or the Multi-Currency Payment Agent, as
applicable, shall make the proceeds of such Swingline Loan available to the
Company on such Borrowing Date by depositing such proceeds in the account of the
Company with the Administrative Agent, or the Multi-Currency Payment Agent, as
applicable, on such Borrowing Date in immediately available funds.

          (b)     REFUNDED SWINGLINE LOANS. (i) The Swingline Lender, at any
time and from time to time in its sole and absolute discretion may, on behalf of
the Company (which hereby irrevocably directs the Swingline Lender to act on its
behalf), on one Business Day's notice given by the Swingline Lender no later
than 12:00 Noon, New York City time, request each US$ Lender to make, and each
US$ Lender hereby agrees to make, a US$ Loan, in an amount equal to such US$
Lender's US$ Commitment Percentage of the aggregate amount of the US$ Swingline
Loans (the "REFUNDED US$ SWINGLINE LOANS") outstanding on the date of such
notice, to repay the Swingline Lender. Each US$ Lender shall make the amount of
such US$ Loan available to the Administrative Agent at the Applicable Lending
Office in immediately available funds, not later than 10:00 a.m., New York City
time, one Business Day after the date of such notice. The proceeds of such US$
Loans shall be immediately made available by the Administrative Agent to the
Swingline Lender for application by the Swingline Lender to the repayment of the
Refunded Swingline Loans. The Company irrevocably authorizes the Swingline
Lender, on one Business Day's notice given by the Swingline Lender no later than
12:00 Noon, New York City time, to charge the Company's accounts with the
Administrative Agent (up to the amount available in each such account) in order
to pay the amount of such Refunded US$ Swingline Loans to the extent amounts
received from the US$ Lenders are not sufficient to repay in full such Refunded
US$ Swingline Loans.

          (ii)    The Swingline Lender, at any time and from time to time in its
sole and absolute discretion may, on behalf of the Company (which hereby
irrevocably directs the Swingline Lender to act on its behalf), on three
Business Days' notice given by the Swingline Lender no later than 12:00 Noon,
New York City time, request each Multi-Currency Lender to make, and each
Multi-Currency Lender hereby agrees to make, a Multi-Currency Loan, in an amount
equal to such Multi-Currency Lender's Multi-Currency Percentage of the aggregate
amount of the Multi-Currency Swingline Loans (the "REFUNDED MULTI-CURRENCY
SWINGLINE LOANS") outstanding on the date of such notice, to repay the Swingline
Lender. Each Multi-Currency Lender shall make the amount of such Multi-Currency
Loan available to the Multi-Currency Payment Agent at the Applicable Lending
Office in immediately available funds, not later than 10:00 a.m., New York City
time, three Business Days after the date of such notice. The proceeds of such
Multi-Currency Loans shall be immediately made available by the Multi-Currency
Payment Agent to the Swingline Lender for application by the Swingline Lender to
the repayment of the Refunded Swingline Loans. The Company irrevocably
authorizes the Swingline Lender, on three Business Days' notice given by the
Swingline Lender no later than 12:00 Noon, New York City time, to charge the
Company's accounts with the Multi-Currency Payment Agent (up to the amount
available in each such account) in order to pay the amount of such Refunded
Multi-Currency Swingline Loans to the extent amounts received from the
Multi-

<Page>

                                                                              46

Currency Lenders are not sufficient to repay in full such Refunded
Multi-Currency Swingline Loans.

          (c)     SWINGLINE PARTICIPATION AMOUNT. (i) If prior to the time a US$
Loan would have otherwise been made pursuant to Section 3.03(b)(i), one of the
events described in Section 10.01(f) shall have occurred and be continuing with
respect to the Company or if for any other reason, as determined by the
Swingline Lender in its sole discretion, US$ Loans may not be made as
contemplated by Section 3.03(b)(i), each US$ Lender shall, on the date such US$
Loan was to have been made pursuant to the notice referred to in Section
3.03(b)(i), purchase for cash an undivided participating interest in the then
outstanding US$ Swingline Loans by paying to the Swingline Lender an amount (the
"US$ SWINGLINE PARTICIPATION AMOUNT") equal to (i) such US$ Lender's US$
Commitment Percentage TIMES (ii) the sum of the aggregate principal amount of
US$ Swingline Loans then outstanding that were to have been repaid with such US$
Loans.

          (ii)    If prior to the time a Multi-Currency Loan would have
otherwise been made pursuant to Section 3.03(b)(ii), one of the events described
in Section 10.01(f) shall have occurred and be continuing with respect to the
Company or if for any other reason, as determined by the Swingline Lender in its
sole discretion, Multi-Currency Loans may not be made as contemplated by Section
3.03(b)(ii), each Multi-Currency Lender shall, on the date such Multi-Currency
Loan was to have been made pursuant to the notice referred to in Section
3.03(b)(ii), purchase for cash an undivided participating interest in the then
outstanding Multi-Currency Swingline Loans by paying to the Swingline Lender an
amount (the "MULTI-CURRENCY SWINGLINE PARTICIPATION AMOUNT") equal to (i) such
Multi-Currency Lender's Multi-Currency Percentage TIMES (ii) the sum of the
aggregate principal amount of Multi-Currency Swingline Loans then outstanding
that were to have been repaid with such Multi-Currency Loans.

          (d)     DISTRIBUTION OF SWINGLINE PARTICIPATION AMOUNT. (i) Whenever,
at any time after the Swingline Lender has received from any US$ Lender such
Lender's US$ Swingline Participation Amount, the Swingline Lender receives any
payment on account of the US$ Swingline Loans, the Swingline Lender will
distribute to such Lender its US$ Swingline Participation Amount (appropriately
adjusted, in the case of interest payments, to reflect the period of time during
which such Lender's participating interest was outstanding and funded and, in
the case of principal and interest payments, to reflect such Lender's PRO RATA
portion of such payment if such payment is not sufficient to pay the principal
of and interest on all Swingline Loans then due); PROVIDED, HOWEVER, that in the
event that such payment received by the Swingline Lender is required to be
returned, such US$ Lender will return to the Swingline Lender any portion
thereof previously distributed to it by the Swingline Lender.

          (ii)    Whenever, at any time after the Swingline Lender has received
from any Multi-Currency Lender such Lender's Multi-Currency Swingline
Participation Amount, the Swingline Lender receives any payment on account of
the Multi-Currency Swingline Loans, the Swingline Lender will distribute to such
Lender its Multi-Currency Swingline Participation Amount (appropriately
adjusted, in the case of interest payments, to reflect the period of time during
which such Lender's participating interest was outstanding and funded and, in
the case of principal and interest payments, to reflect such Lender's PRO RATA
portion of such payment if such payment is not sufficient to pay the principal
of and interest on all Swingline Loans then due);

<Page>

                                                                              47

PROVIDED, HOWEVER, that in the event that such payment received by the Swingline
Lender is required to be returned, such Multi-Currency Lender will return to the
Swingline Lender any portion thereof previously distributed to it by the
Swingline Lender.

          (e)     OBLIGATION ABSOLUTE. Each Lender's obligation to make the
Loans referred to in Section 3.03(b) and to purchase participating interests
pursuant to Section 3.03(c) shall be absolute and unconditional and shall not be
affected by any circumstance, including (i) any setoff, counterclaim,
recoupment, defense or other right that such Lender or the Company may have
against the Swingline Lender, the Company or any other Person for any reason
whatsoever; (ii) the occurrence or continuance of a Default or an Event of
Default or the failure to satisfy any of the other conditions specified in
Section 7; (iii) any adverse change in the condition (financial or otherwise) of
the Company; (iv) any breach of this Agreement or any other Basic Document by
the Company, any other Obligor or any other Lender; or (v) any other
circumstance, happening or event whatsoever, whether or not similar to any of
the foregoing.

          (f)     NO AMENDMENT, WAIVER OR CONSENT. No amendment, waiver or
consent shall be made with respect to this Section 3.03 and Section 2.01(d)
without the consent of the Swingline Lender and the Administrative Agent.

          Section 4  PAYMENTS OF PRINCIPAL AND INTEREST.

          4.01.   REPAYMENT OF LOANS.

          (a)     The Borrowers hereby promise to pay to the Administrative
Agent or the Multi-Currency Payment Agent, as the case may be, for the account
of each Revolving Lender the entire outstanding principal amount of such
Lender's Revolving Loans, and each Revolving Loan shall mature, on the
Commitment Termination Date.

          (b)     The aggregate principal amount of the Initial Term Loans shall
mature and be payable in consecutive quarterly installments, on the dates and in
the amounts set forth below:

<Table>
<Caption>
          Installment                       Principal Amount
          -----------                       ----------------
          <S>                                <C>
          August 31, 2004                    $      500,000
          November 30, 2004                  $      500,000
          February 28, 2005                  $      500,000
          May 31, 2005                       $      500,000
          August 31, 2005                    $      500,000
          November 30, 2005                  $      500,000
          February 28, 2006                  $      500,000
          May 31, 2006                       $      500,000
          August 31, 2006                    $      500,000
          November 30, 2006                  $      500,000
          February 28, 2007                  $      500,000
          May 31, 2007                       $      500,000
          August 31, 2007                    $      500,000
          November 30, 2007                  $      500,000
</Table>

<Page>

                                                                              48

<Table>
          <S>                                <C>
          February 29, 2008                  $      500,000
          May 31, 2008                       $      500,000
          August 31, 2008                    $      500,000
          November 30, 2008                  $      500,000
          February 28, 2009                  $      500,000
          May 31, 2009                       $      500,000
          August 31, 2009                    $      500,000
          November 30, 2009                  $      500,000
          February 28, 2010                  $      500,000
          May 31, 2010                       $      500,000
          August 31, 2010                    $      500,000
          November 30, 2010                  $      500,000
          February 28, 2011                  $      500,000
          April 2, 2011                      $  186,500,000
</Table>

          (c)     The Incremental Term Loans of each Incremental Term Lender
shall mature in consecutive installments (which shall be no more frequent than
quarterly) as specified in the Incremental Term Loan Activation Notice.

          4.02.   INTEREST. The Company will pay to the Administrative Agent
or, in the case of Multi-Currency Loans or non-Dollar-denominated US$-Canadian
Loans, to the Multi-Currency Payment Agent, for the account of each Lender
interest on the unpaid principal amount of each Loan made by such Lender to the
Company for the period commencing on the date of such Loan to but excluding the
date such Loan shall be paid in full, at the following rates per annum:

          (a)     if such Loan is an ABR Loan, the Alternate Base Rate PLUS the
     Applicable Margin; and

          (b)     if such Loan is a Eurocurrency Loan, the Eurocurrency Rate
     PLUS the Applicable Margin.

          Notwithstanding the foregoing, the Company hereby promises to pay to
the Administrative Agent or, in the case of Multi-Currency Loans or
non-Dollar-denominated US$-Canadian Loans, to the Multi-Currency Payment Agent,
for account of each Lender interest at the applicable Post-Default Rate (x) on
any principal of any Loan made by such Lender to the Company, on any
Reimbursement Obligation held by such Lender and on any other amount payable by
the Company hereunder to or for account of such Lender (but, if such amount is
interest, only to the extent legally enforceable), that shall not be paid in
full when due (whether at stated maturity, by acceleration, by mandatory
prepayment or otherwise), for the period from and including the due date thereof
to but excluding the date the same is paid in full and (y) during any period
when an Event of Default shall have occurred under Section 10.01(a) hereof and
for so long as such Event of Default shall be continuing, on any principal of
any Loan made by such Lender to the Company.

          Accrued interest on each Loan shall be payable (i) if such Loan is an
ABR Loan, on each Quarterly Date, (ii) if such Loan is a Eurocurrency Loan, on
the last day of each Interest

<Page>

                                                                              49

Period for such Loan (and, if such Interest Period exceeds three months'
duration, quarterly, commencing on the first quarterly anniversary of the first
day of such Interest Period), and (iii) in any event, upon the payment,
prepayment or conversion thereof, but only on the principal so paid or prepaid
or converted; PROVIDED that interest payable at the Post-Default Rate shall be
payable from time to time on demand of the Administrative Agent (or the
Multi-Currency Payment Agent, in the case of Multi-Currency Loans or
non-Dollar-denominated US$-Canadian Loans,) or the Majority Lenders. Promptly
after the determination of any interest rate provided for herein or any change
therein, the Administrative Agent shall notify the Lenders and each Borrower
thereof.

          Notwithstanding the foregoing provisions of this Section 4.02, if at
any time the rate of interest set forth above on any Loan of any Lender (the
"Stated Rate" for such Loan) exceeds the maximum non-usurious interest rate
permissible for such Lender to charge commercial borrowers under applicable law
(the "Maximum Rate" for such Lender), the rate of interest charged on such Loan
of such Lender hereunder shall be limited to the Maximum Rate for such Lender.

          In the event the Stated Rate for any Loan of a Lender that has
theretofore been subject to the preceding paragraph at any time is less than the
Maximum Rate for such Lender, the principal amount of such Loan shall bear
interest at the Maximum Rate for such Lender until the total amount of interest
paid to such Lender or accrued on its Loans hereunder equals the amount of
interest which would have been paid to such Lender or accrued on such Lender's
Loans hereunder if the Stated Rate had at all times been in effect.

          In the event, upon payment in full of all amounts payable hereunder,
the total amount of interest paid to any Lender or accrued on such Lender's
Loans under the terms of this Agreement is less than the total amount of
interest which would have been paid to such Lender or accrued on such Lender's
Loans if the Stated Rate had, at all times, been in effect, then the Company
shall, to the extent permitted by applicable law, pay to the Administrative
Agent or, in the case of Multi-Currency Loans or non-Dollar-denominated
US$-Canadian Loans, to the Multi-Currency Payment Agent, for the account of such
Lender an amount equal to the difference between (a) the lesser of (i) the
amount of interest which would have accrued on such Lender's Loans if the
Maximum Rate for such Lender had at all times been in effect or (ii) the amount
of interest which would have accrued on such Lender's Loans if the Stated Rate
had at all times been in effect and (b) the amount of interest actually paid to
such Lender or accrued on its Loans under this Agreement. In the event any
Lender ever receives, collects or applies as interest any sum in excess of the
Maximum Rate for such Lender, such excess amount shall be applied to the
reduction of the principal balance of its Loans or to other amounts (other than
interest) payable hereunder, and if no such principal is then outstanding, such
excess or part thereof remaining shall be paid to the Company.

          Section 5  PAYMENTS; PRO RATA TREATMENT; COMPUTATIONS; ETC.

          5.01.   PAYMENTS.

          (a)     Except to the extent otherwise provided herein, all payments
of principal, interest, Reimbursement Obligations and other amounts to be made
by the Company under the

<Page>

                                                                              50

US$ Commitments, the US$-Canadian Commitments, the Multi-Currency Commitments or
the Term Loans shall (except in the case of payments of principal and interest
on Multi-Currency Loans or Letter of Credit Liabilities incurred under the
Multi-Currency Commitments or non-Dollar-denominated US$-Canadian Loans) be made
in Dollars, in immediately available funds, to the Administrative Agent at an
account in New York, New York specified by the Administrative Agent, not later
than 11:00 a.m. New York time on the date on which such payment shall become due
(each such payment made after such time on such due date to be deemed to have
been made on the next succeeding Business Day). The Administrative Agent, or any
Lender for whose account any such payment is made, may (but shall not be
obligated to) debit the amount of any such payment which is not made by such
time to any ordinary deposit account of the Company with the Administrative
Agent or such Lender, as the case may be. The Company shall, at the time of
making each such payment, specify to the Administrative Agent the Loans or other
amounts payable by the Company hereunder to which such payment is to be applied
(and in the event that it fails to so specify, or if an Event of Default has
occurred and is continuing, the Administrative Agent may apply such payment for
the benefit of the Lenders as it may elect in its sole discretion, but subject
to the other terms and conditions of this Agreement, including without
limitation, Section 5.02 hereof). Each payment received by the Administrative
Agent under the US$ Commitments, the US$-Canadian Commitments, the
Multi-Currency Commitments or the Term Loans (except in the case of payment of
principal and interest on Multi-Currency Loans or Letter of Credit Liabilities
incurred under the Multi-Currency Commitments or non-Dollar-denominated
US$-Canadian Loans) for the account of a Lender shall be paid promptly to such
Lender, in immediately available funds, for the account of such Lender's
Applicable Lending Office. If the due date of any such payment would otherwise
fall on a day which is not a Business Day such date shall be extended to the
next succeeding Business Day and interest shall be payable for any principal so
extended for the period of such extension.

          (b)     Except to the extent otherwise provided herein, all payments
of principal and interest on (i) Multi-Currency Loans and Letter of Credit
Liabilities incurred under the Multi-Currency Commitments and (ii)
non-Dollar-denominated US$-Canadian Loans, in either case to be made by the
Company shall be made in the currency of the applicable Loan or Letter of Credit
for which payment is being made, in immediately available funds, to the
Multi-Currency Payment Agent at an account in London specified by the
Multi-Currency Payment Agent, not later than 11:00 a.m. London time on the date
on which such payment shall become due (each such payment made after such time
on such due date to be deemed to have been made on the next succeeding Business
Day). The Multi-Currency Payment Agent, or any Lender for whose account any such
payment is made, may (but shall not be obligated to) debit the amount of any
such payment which is not made by such time to any ordinary deposit account of
the Company with the Multi-Currency Payment Agent or such Lender, as the case
may be. The Company shall, at the time of making each such payment, specify to
the Multi-Currency Payment Agent the Loans or other amounts payable by the
Company hereunder to which such payment is to be applied (and in the event that
it fails to so specify, or if an Event of Default has occurred and is
continuing, the Multi-Currency Payment Agent may apply such payment for the
benefit of the Lenders as it may elect in its sole discretion, but subject to
the other terms and conditions of this Agreement, including without limitation,
Section 5.02 hereof). Each such payment received by the Multi-Currency Payment
Agent for the account of a Lender shall be paid promptly to such Lender, in
immediately available funds, for the account of such Lender's

<Page>

                                                                              51

Applicable Lending Office. If the due date of any such payment would otherwise
fall on a day which is not a Business Day such date shall be extended to the
next succeeding Business Day and interest shall be payable for any principal so
extended for the period of such extension.

          (c)     All payments made by the Company hereunder shall be made
without set-off, deduction or counterclaim.

          5.02.   PRO RATA TREATMENT.

          (a)     With respect to the US$ Lenders, except to the extent
otherwise provided herein: (i) each borrowing from the US$ Lenders under Section
2.01 hereof shall be made from the US$ Lenders, each payment of commitment fees
under Section 2.03 hereof shall be made for the account of the US$ Lenders, and
each termination or reduction of the US$ Commitments under Section 2.02 hereof
shall be applied to the US$ Commitments of the US$ Lenders, PRO RATA according
to the US$ Lenders' respective percentages of the US$ Commitments, (ii) each
payment by the Company of principal of or interest on US$ Loans of a particular
Type (other than payments in respect of Loans of individual Lenders provided for
by Section 6 hereof) shall be made to the Administrative Agent for the account
of the US$ Lenders PRO RATA in accordance with the respective unpaid principal
amounts of such US$ Loans held by the US$ Lenders and (iii) each conversion of
US$ Loans of a particular Type (other than conversions of Loans of individual
Lenders pursuant to Section 6.04 hereof) shall be made PRO RATA among the US$
Lenders in accordance with the respective principal amounts of such US$ Loans
held by the US$ Lenders.

          (b)     With respect to the US$-Canadian Lenders, except to the extent
otherwise provided herein: (i) each borrowing from the US$-Canadian Lenders
under Section 2.01 hereof shall be made from the US$-Canadian Lenders and each
termination or reduction of the US$-Canadian Commitments under Section 2.02
hereof shall be applied to the US$-Canadian Commitments of the US$-Canadian
Lenders, PRO RATA according to the US$-Canadian Lenders' respective percentages
of the US$-Canadian Commitments, (ii) each payment by the Company of principal
of or interest on US$-Canadian Loans of a particular Type (other than payments
in respect of Loans of individual Lenders provided for by Section 6 hereof)
shall be made to the Administrative Agent for the account of the US$-Canadian
Lenders PRO RATA in accordance with the respective unpaid principal amounts of
such US$-Canadian Loans held by the US$-Canadian Lenders and (iii) each
conversion of US$-Canadian Loans of a particular Type (other than conversions of
Loans of individual Lenders pursuant to Section 6.04 hereof) shall be made PRO
RATA among the US$-Canadian Lenders in accordance with the respective principal
amounts of such US$-Canadian Loans held by the US$-Canadian Lenders.

          (c)     With respect to the Multi-Currency Lenders, except to the
extent otherwise provided herein: (i) each borrowing from the Multi-Currency
Lenders under Section 2.01 hereof shall be made from the Multi-Currency Lenders,
each payment of commitment fees under Section 2.03 hereof shall be made for the
account of the Multi-Currency Lenders, and each termination or reduction of the
Multi-Currency Commitments under Section 2.02 hereof shall be applied to the
Multi-Currency Commitments of the Multi-Currency Lenders, PRO RATA according to
the Multi-Currency Lenders' respective percentages of the Multi-Currency
Commitments and (ii) each payment by the Company of principal of or interest on
Multi-Currency Loans (other

<Page>

                                                                              52

than payments in respect of Loans of individual Lenders provided for by Section
6 hereof) shall be made to the Multi-Currency Payment Agent, in each case for
the account of the Multi-Currency Lenders and PRO RATA in accordance with the
respective unpaid principal amounts of such Multi-Currency Loans (whether
denominated in Dollars or other currency) held by the Multi-Currency Lenders.

          (d)     Any reduction of the Commitments under Section 2.02(b) or
3.02(c) and any mandatory prepayment under Section 3.02(b) shall be applied
ratably to the US$ Commitments, US$-Canadian Commitments and the Multi-Currency
Commitments.

          (e)     With respect to the Term Lenders, except to the extent
otherwise provided herein: (i) the borrowing from the Term Lenders under Section
2.01 hereof shall be made from the Term Lenders, PRO RATA according to the Term
Lenders' respective percentages of the Initial Term Commitments or Incremental
Term Loans, as the case may be, (ii) each payment (or prepayment) by the Company
of principal or interest on Initial Term Loans or Incremental Term Loans, as the
case may be, of a particular Type (other than payments in respect of Loans of
individual Lenders provided for by Section 6 hereof) shall be made to the
Administrative Agent for the account of the Initial Term Lenders or Incremental
Term Lenders, as applicable, PRO RATA in accordance with the respective unpaid
principal amounts of such Initial Term Loans or Incremental Term Loans held by
the Initial Term Lenders or Incremental Term Lenders, as applicable, and (iii)
each conversion of Initial Term Loans or Incremental Term Loans, as the case may
be, of a particular Type (other than conversions of Loans of individual Lenders
pursuant to Section 6.04 hereof) shall be made PRO RATA among the Initial Term
Lenders or Incremental Term Lenders, as applicable, in each case, in accordance
with the respective principal amounts of such Initial Term Loans or Incremental
Term Loans held by the Initial Term Lenders or Incremental Term Lenders, as
applicable,.

          (f)     Each prepayment by the Company of the Term Loans as provided
by Section 3.02 hereof shall be applied PRO RATA to the Term Loans and to the
installments of the Term Loans, PRO RATA according to the then outstanding
amounts thereof.

          5.03.   COMPUTATIONS. Interest and fees shall be computed on the basis
of a year of 360 days (or 365 or 366 days, as the case may be, in the case of
(a) ABR Loans the interest rate payable on which is then based on the Prime Rate
and (b) Multi-Currency Loans denominated in Pounds Sterling) and actual days
elapsed (including the first day but excluding the last day) occurring in the
period for which payable.

          5.04.   MINIMUM AND MAXIMUM AMOUNTS; TYPES.

          (a)     US$ LOANS; DOLLAR-DENOMINATED US$-CANADIAN LOANS;
DOLLAR-DENOMINATED MULTI-CURRENCY LOANS; AND TERM LOANS. Except for prepayments
made pursuant to Section 3.02(b) hereof, each borrowing, conversion and
prepayment of principal of US$ Loans, Dollar-denominated US$-Canadian Loans,
Dollar-denominated Multi-Currency Loans and Term Loans shall be in an aggregate
principal amount equal to (a) in the case of Eurocurrency Loans, $1,000,000 or a
larger multiple of $100,000, and (b) in the case of ABR Loans, $500,000 or a
larger multiple of $100,000 (borrowings, conversions or prepayments of Loans of
different Types or, in the case of Eurocurrency Loans, having different Interest
Periods,

<Page>

                                                                              53

at the same time hereunder to be deemed separate borrowings, conversions and
prepayments for purposes of the foregoing, one for Type or Interest Period);
provided that (i) any Loan may be in the aggregate amount of the unused portion
of the relevant Commitments, (ii) Loans may be prepaid in full and (ii) any
borrowing or prepayment of Loans that are ABR Loans may be in an aggregate
principal amount equal to $100,000 or a larger multiple of $100,000.

          (b)     NON-DOLLAR-DENOMINATED MULTI-CURRENCY LOANS AND
NON-DOLLAR-DENOMINATED US$-CANADIAN LOANS. Each Multi-Currency Loan other than a
Dollar-denominated Multi-Currency Loan shall be a Eurocurrency Loan, and each
US$-Canadian Loan other than a Dollar-denominated US$-Canadian Loan shall be a
Eurocurrency Loan. Except for prepayments made pursuant to Section 3.02(b)
hereof, each borrowing, conversion and prepayment of principal of
non-Dollar-denominated Multi-Currency Loans and non-Dollar-denominated
US$-Canadian Loans shall be in an aggregate principal amount which is an
integral multiple of 100,000 units of the relevant Multi-Currency or 100,000
Canadian Dollars, as the case may be, and equal to or greater than an amount the
Dollar Equivalent of which is $1,000,000.

          5.05.   CERTAIN NOTICES.

          (a)     US$ LOANS AND DOLLAR-DENOMINATED US$-CANADIAN LOANS. Notices
to the Administrative Agent of terminations or reductions of US$ Commitments and
US$-Canadian Commitments, of borrowings, conversions and prepayments of US$
Loans and Dollar-denominated US$-Canadian Loans and of the duration of Interest
Periods shall be irrevocable and shall be effective only if received by the
Administrative Agent (i) in the case of a notice of borrowing of US$ Loans as
ABR Loans, not later than 10:00 a.m. New York Time on the relevant Borrowing
Date and (ii) in the case of any other notice, not later than 11:00 a.m. New
York time on the number of Business Days prior to the date of the relevant
termination, reduction, borrowing, conversion and/or prepayment specified below:

<Table>
<Caption>
                                                 Number of
                                                 Business
                  Notice                        Days Prior
                  ------                        ----------
<S>                                              <C>
Termination or reduction of Commitments             3

Borrowing or prepayment of ABR Loans             Same Day

Borrowing or prepayment of, conversion of           3
or into, or duration of Interest Period
for Dollar-denominated Eurocurrency Loans

Prepayments required pursuant to Section            1
3.02(b) or 3.02(c) for Dollars
</Table>

<Page>

                                                                              54

Each such notice of termination or reduction shall specify the amount thereof to
be terminated or reduced. Each such notice of borrowing, conversion or
prepayment shall specify the amount and Type of the Loans to be borrowed,
converted or prepaid (subject to Sections 3.02(a) and 5.04 hereof), the date of
borrowing, conversion or prepayment (which shall be a Business Day) and, in the
case of Eurocurrency Loans, the duration of the Interest Period therefor
(subject to the definition of Interest Period). Each such notice of duration of
an Interest Period shall specify the Loans to which such Interest Period is to
relate. The Administrative Agent shall promptly notify the affected Lenders of
the contents of each such notice. In the event that a Borrower fails to select
the duration of any Interest Period for any Eurocurrency Loans within the time
period and otherwise as provided in this Section 5.05, such Loans (if
outstanding as Eurocurrency Loans and denominated in Dollars) will be
automatically converted into ABR Loans on the last day of the then current
Interest Period for such Loans or (if outstanding as ABR Loans) will remain as,
or (if not then outstanding) will be made as, ABR Loans. Each Borrower shall
give a copy of each notice to be given by it pursuant to this Section 5.05(a)
with respect to dollar-denominated US$-Canadian Loans or Commitments, to the
Multi-Currency Payment Agent.

          (b)     MULTI-CURRENCY LOANS AND NON-DOLLAR-DENOMINATED US$-CANADIAN
LOANS. Notices to the Multi-Currency Payment Agent of terminations or reductions
of Multi-Currency Commitments and US$-Canadian Commitments, of borrowings and
prepayments of Multi-Currency Loans and non-Dollar-denominated US$-Canadian
Loans and of the duration of Interest Periods shall be irrevocable and shall be
effective only if received by the Multi-Currency Payment Agent not later than
11:00 a.m. London time on the number of Business Days prior to the date of the
relevant termination, reduction, borrowing and/or prepayment specified below:

<Table>
<Caption>
                                                 Number of
                                                 Business
                  Notice                        Days Prior
                  ------                        ----------
<S>                                                <C>
Termination or reduction of Commitments            3

Borrowing or prepayment of Multi-Currency          3
Loans and non-Dollar-denominated US$-
Canadian Loans

Prepayments required pursuant to Section           1
3.02(b)
</Table>

Each such notice of termination or reduction shall specify the amount thereof to
be terminated or reduced. Each such notice of borrowing or prepayment shall
specify the amount of the Loans to be borrowed or prepaid (subject to Sections
3.02(a) and 5.04 hereof), the date of borrowing or prepayment (which shall be a
Business Day), the duration of the Interest Period therefor (subject to the
definition of Interest Period) and the currency of Loans to be borrowed. Each
such notice of duration of an Interest Period shall specify the Loans to which
such Interest Period is to relate. The Multi-Currency Payment Agent shall
promptly notify the affected Lenders of the contents of each such notice. Each
Borrower shall give a copy of each notice to be given by it pursuant to

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                                                                              55

this Section 5.05(b) with respect to non-Dollar-denominated US$-Canadian Loans
or Commitments to the Administrative Agent.

          (c)     TERM LOANS. Notices to the Administrative Agent of borrowing,
conversions and prepayments of Term Loans and of the duration of Interest
Periods shall be irrevocable and shall be effective only if received by the
Administrative Agent not later than 11:00 a.m. New York time on the number of
Business Days prior to the date of the relevant termination, reduction,
borrowing, conversion and/or prepayment specified below:

<Table>
<Caption>
                                                 Number of
                                                 Business
                  Notice                        Days Prior
                  ------                        ----------
<S>                                                 <C>
Borrowing or prepayment of ABR Loans                1

Borrowing or prepayment of, conversion of           3
or into, or duration of Interest Period
for Dollar-denominated Eurocurrency Loans

Prepayments required pursuant to Section            1
3.02(b) or 3.02(c)
</Table>

Each such notice of termination or reduction shall specify the amount thereof to
be terminated or reduced. Each such notice of borrowing, conversion or
prepayment shall specify the amount and Type of the Loans to be borrowed,
converted or prepaid (subject to Sections 3.02(a) and 5.04 hereof), the date of
borrowing, conversion or prepayment (which shall be a Business Day) and, in the
case of Eurocurrency Loans, the duration of the Interest Period therefor
(subject to the definition of Interest Period). Each such notice of duration of
an Interest Period shall specify the Loans to which such Interest Period is to
relate. The Administrative Agent shall promptly notify the affected Lenders of
the contents of each such notice. In the event that a Borrower fails to select
the duration of any Interest Period for any Eurocurrency Loans within the time
period and otherwise as provided in this Section 5.05, such Loans (if
outstanding as Eurocurrency Loans) will be automatically converted into ABR
Loans on the last day of the then current Interest Period for such Loans or (if
outstanding as ABR Loans) will remain as, or (if not then outstanding) will be
made as, ABR Loans.

          5.06.   NON-RECEIPT OF FUNDS BY THE ADMINISTRATIVE AGENT. Unless the
Administrative Agent or the Multi-Currency Payment Agent, as the case may be,
shall have been notified by a US$ Lender, US$-Canadian Lender, Multi-Currency
Lender, Term Lender or the Company (the "PAYOR") prior to the date on which such
Lender is to make payment to the Administrative Agent or the Multi-Currency
Payment Agent, as the case may be, of the proceeds of a Loan to be made by it
hereunder or the Company is to make a payment to the Administrative Agent or the
Multi-Currency Payment Agent, as the case may be, for the account of one or more
of the Lenders, as the case may be (such payment being herein called the
"REQUIRED PAYMENT"),

<Page>

                                                                              56

which notice shall be effective upon receipt, that the Payor does not intend to
make the Required Payment to the Administrative Agent or the Multi-Currency
Payment Agent, as the case may be, the Administrative Agent or the
Multi-Currency Payment Agent, as the case may be, may assume that the Required
Payment has been made and may, in reliance upon such assumption (but shall not
be required to), make the amount thereof available to the intended recipient on
such date and, if the Payor has not in fact made the Required Payment to the
Administrative Agent or the Multi-Currency Payment Agent, as the case may be,
the recipient of such payment shall, on demand, pay to the Administrative Agent
or the Multi-Currency Payment Agent, as the case may be, the amount made
available to it together with interest thereon in respect of the period
commencing on the date such amount was so made available by the Administrative
Agent or the Multi-Currency Payment Agent, as the case may be, until the date
the Administrative Agent or the Multi-Currency Payment Agent, as the case may
be, recovers such amount at a rate per annum equal to the Federal Funds
Effective Rate for such period or, in the case of an amount payable in a
currency other than Dollars, the rate determined by the Administrative Agent in
its discretion of the appropriate rate for interbank settlements.

          5.07.   SHARING OF PAYMENTS; WAIVER OF ENFORCEMENT WITHOUT CONSENT.
ETC.

          (a)     Each Borrower agrees that, in addition to (and without
limitation of) any right of set-off, banker's lien or counterclaim a Lender may
otherwise have, each Lender shall be entitled, at its option, to offset balances
held by it or its affiliates for the account of the such Borrower at any of
their offices, in Dollars or in any other currency, against any principal of or
interest on any of such Lender's Loans or Reimbursement Obligations to such
Borrower hereunder, or any other obligation of such Borrower hereunder, which is
not paid when due (regardless of whether such balances are then due to such
Borrower), in which case it shall promptly notify the Company, the relevant
Borrower and the Administrative Agent (or the Multi-Currency Payment Agent, as
the case may be) thereof, provided that such Lender's failure to give such
notice shall not affect the validity thereof. Each Borrower agrees, to the
fullest extent it may effectively do so under applicable law, that any Person
purchasing a participation in the Loans to such Borrower made, or other
obligations held, by another Person, whether or not acquired pursuant to the
foregoing arrangements, may exercise all rights of set-off, banker's lien,
counterclaim or similar rights with respect to such participation as fully as if
such Lender were a direct holder of such Loans or other obligations in the
amount of such participation.

          (b)     If a Lender shall obtain payment of any principal of or
interest on any Loan made by it under this Agreement, or on any other obligation
then due to such Lender hereunder, through the exercise of any right of set-off,
banker's lien, counterclaim or similar right, or otherwise, it shall promptly
notify the Administrative Agent (or the Multi-Currency Payment Agent, as the
case may be) and purchase from the other Lenders participations in the Loans
made, or other obligations held, by the other Lenders in such amounts, and make
such other adjustments from time to time as shall be equitable to the end that
all the Lenders shall share the benefit of such payment (net of any expenses
which may be incurred by such Lender in obtaining or preserving such benefit)
pro rata in accordance with the unpaid principal and interest on the Loans or
other obligations then due to each of them. To such end all the Lenders shall
make appropriate adjustments among themselves (by the resale of participations
sold or otherwise) if such payment is rescinded or must otherwise be restored
(including the payment of interest to the extent that the Lender obligated to
return such funds is obligated to return interest).

<Page>

                                                                              57

          (c)     Nothing contained herein shall require any Lender to exercise
any right of set-off, banker's lien, counterclaim or similar right or shall
affect the right of any Lender to exercise, and retain the benefits of
exercising, any such right with respect to any other indebtedness or obligation
of any Borrower.

          (d)     This Section 5.07 is for the benefit of the Lenders only and
does not constitute a waiver of any rights against any Borrower or any of their
Subsidiaries or against any property held as security for any obligations
hereunder or under any other Basic Document.

          5.08.   WITHHOLDING TAX EXEMPTION.

          (a)     At least five Business Days prior to the first date on which
interest or fees are payable hereunder for the account of any Lender, each
Lender that is not incorporated under the laws of the United States of America
or a state thereof agrees that it will deliver, to the extent it has not so
delivered under the Existing Credit Agreement, to each of the Company and the
Administrative Agent two duly completed copies of either U.S. Internal Revenue
Service Form W-8BEN or Form W-8ECI (or any subsequent versions thereof or
successors thereto), or, in the case of a Non-U.S. Lender claiming exemption
from U.S. federal withholding tax under Section 871(h) or 881(c) of the Code
with respect to payments of "portfolio interest", a statement substantially in
the form of Exhibit I (any such certificate an "EXEMPTION CERTIFICATE") and a
Form W-8BEN (or any subsequent versions thereof or successors thereto),
certifying in either case that such Lender is entitled to receive payments under
this Agreement without deduction or withholding of any United States federal
income taxes. Each Lender which so delivers a Form W-8BEN or Form W-8ECI further
undertakes to deliver to each of the Company and the Administrative Agent (or
the Multi-Currency Payment Agent, in the case of Multi-Currency Lenders) two
additional copies of such form (or a successor form) on or before the date that
such form expires or becomes obsolete or after the occurrence of any event
requiring a change in the most recent form so delivered by it, and such
amendments thereto or extensions or renewals thereof as may be reasonably
requested by the Company or the Administrative Agent (or the Multi-Currency
Payment Agent, as the case may be), in each case certifying that such Lender is
entitled to receive payments under this Agreement without deduction or
withholding of any United States federal income taxes, unless an event
(including without limitation any change in treaty, law or regulation) has
occurred prior to the date on which any such delivery would otherwise be
required which renders all such forms inapplicable or which would prevent such
Lender from duly completing and delivering any such form with respect to it and
such Lender advises the Company and the Administrative Agent (or the
Multi-Currency Payment Agent, as the case may be) that it is not capable of
receiving payments without any deduction or withholding of United States federal
income tax.

          (b)     All payments made by the Company or the Canadian Borrower
under this Agreement shall be made free and clear of, and without deduction or
withholding for or on account of, any present or future income, stamp or other
taxes, levies, imposts, duties, charges, fees, deductions or withholdings, now
or hereafter imposed, levied, collected, withheld or assessed by any
Governmental Authority, excluding net income taxes and franchise taxes (imposed
in lieu of net income taxes) imposed on the Administrative Agent, the
Multi-Currency Payment Agent, the

<Page>

                                                                              58

Canadian Administrative Agent or any Lender as a result of a present or former
connection between the Administrative Agent, the Multi-Currency Payment Agent,
the Canadian Administrative Agent or such Lender and the jurisdiction of the
Governmental Authority imposing such tax or any political subdivision or taxing
authority thereof or therein (other than any such connection arising solely from
the Administrative Agent, the Multi-Currency Payment Agent or such Lender having
executed, delivered or performed its obligations or received a payment under, or
enforced, this Agreement or any other Loan Document). If any such non-excluded
taxes, levies, imposts, duties, charges, fees, deductions or withholdings
("NON-EXCLUDED TAXES") or other taxes are required to be withheld from any
amounts payable to the Administrative Agent, the Multi-Currency Payment Agent,
the Canadian Administrative Agent or any Lender hereunder, the amounts so
payable to the Administrative Agent, the Multi-Currency Payment Agent, the
Canadian Administrative Agent or such Lender shall be increased to the extent
necessary to yield to the Administrative Agent, the Multi-Currency Payment
Agent, the Canadian Administrative Agent or such Lender (after payment of all
Non-Excluded Taxes and other taxes) interest or any such other amounts payable
hereunder at the rates or in the amounts specified in this Agreement, PROVIDED,
HOWEVER, that the Company or the Canadian Borrower shall not be required to
increase any such amounts payable to any Lender with respect to any Non-Excluded
Taxes (i) that are attributable to such Lender's failure to comply with the
requirements of paragraph (a) or (b) of this Section or (ii) that are United
States withholding taxes imposed on amounts payable to such Lender at the time
the Lender becomes a party to this Agreement, except to the extent that such
Lender's assignor (if any) was entitled, at the time of assignment, to receive
additional amounts from the Company or the Canadian Borrower with respect to
such Non-Excluded Taxes pursuant to this paragraph.

          5.09.   JUDGMENT CURRENCY. If for the purpose of obtaining judgment in
any court it is necessary to convert a sum due from the Company or the Canadian
Borrower hereunder in the currency expressed to be payable herein (the
"specified currency") into another currency, the parties hereto agree, to the
fullest extent that they may effectively do so, that the rate of exchange used
shall be that at which in accordance with normal banking procedures the
Administrative Agent could purchase the specified currency with other such
currency at the Administrative Agent's New York Office on the Business Day that
is on or immediately following the day on which final judgment is given. The
obligations of the Company or the Canadian Borrower in respect of any sum due to
any Lender, the Administrative Agent, the Multi-Currency Payment Agent or the
Canadian Administrative Agent hereunder shall, notwithstanding any judgment in a
currency other than the specified currency, be discharged only to the extent
that on the Business Day following receipt by such Lender, the Administrative
Agent, the Multi-Currency Payment Agent or the Canadian Administrative Agent, as
the case may be, of any sum adjudged to be so due in such other currency such
Lender, the Administrative Agent, the Multi-Currency Payment Agent or the
Canadian Administrative Agent as the case may be, may in accordance with normal
banking procedures purchase the specified currency with such other currency. If
the amount of the specified currency so purchased is less than the sum
originally due to such Lender, the Administrative Agent, the Multi-Currency
Payment Agent or the Canadian Administrative Agent, as the case may be, in the
specified currency, the Company and the Canadian Borrower agrees, to the fullest
extent it may effectively do so, as a separate obligation and notwithstanding
any such judgment, to indemnify such Lender, the Administrative Agent, the
Multi-Currency Payment Agent or the Canadian Administrative Agent, as the case
may be, against such loss, and if the amount of the specified currency so
purchased exceeds the sum originally due to any Lender, the Administrative Agent
the Multi-Currency Payment Agent or the Canadian Administrative Agent, as the
case may be, in the specified currency, such Lender or the

<Page>

                                                                              59

Administrative Agent, or the Multi-Currency Payment Agent, or the Canadian
Administrative Agent, as the case may be, agrees to remit such excess to the
Company or the Canadian Borrower.

          Section 6  YIELD PROTECTION AND ILLEGALITY.

          6.01.   ADDITIONAL COSTS.

          (a)     The Company shall pay to the Administrative Agent for the
account of each Lender from time to time such amounts as such Lender may
determine to be necessary to compensate it for any costs incurred by such Lender
which such Lender determines are attributable to its making or maintaining of
any Eurocurrency Loans hereunder to the Company or its obligation to make any of
such Loans hereunder to the Company, or any reduction in any amount receivable
by such Lender in respect of any of such Loans or such obligation (such
increases in costs and reductions in amounts receivable being herein called
"ADDITIONAL COSTS"), in each case resulting from any Regulatory Change which:

                  (i)    changes the basis of taxation of any amounts payable to
          such Lender under this Agreement in respect of any of such Loans
          (other than changes which affect taxes measured by or imposed on the
          overall net income of such Lender or of its Applicable Lending Office
          by the jurisdiction in which such Lender has its principal office or
          such Applicable Lending Office); or

                  (ii)   imposes or modifies any reserve, special deposit or
          similar requirements relating to any extensions of credit or other
          assets of, or any deposits with or other liabilities of, such Lender
          (including any of such Loans or any deposits referred to in the
          definition of "Eurocurrency Base Rate" in Section 1.01 hereof); or

                  (iii)  imposes any other condition affecting this Agreement
          (or any of such extensions of credit or liabilities).

Each Lender will notify the Company through the Administrative Agent of any
event occurring after the date of this Agreement which will entitle such Lender
to compensation pursuant to this Section 6.01(a) (an "ADDITIONAL COST EVENT") as
promptly as practicable after it obtains knowledge thereof and determines to
request such compensation, and (if so requested by the Company through the
Administrative Agent) will designate a different Applicable Lending Office for
the Eurocurrency Loans of such Lender if such designation will avoid the need
for, or reduce the amount of, such compensation and will not, in the sole
opinion of such Lender, be disadvantageous to such Lender (provided that such
Lender shall have no obligation to so designate an Applicable Lending Office
located in the United States of America) PROVIDED, that the Company shall not be
obligated to compensate such Lender for any such Additional Costs incurred more
than 180 days prior to the time the Lender first notifies the Company of such
Additional Cost Event. Each Lender will furnish the Company with a statement
setting forth the calculations and the basis therefor, in each case in
reasonable detail, and amount of each request by such Lender for compensation
under this Section 6.01(a). If any Lender requests compensation from the Company
under this Section 6.01(a), the Company may, by notice to

<Page>

                                                                              60

such Lender through the Administrative Agent, suspend the obligation of such
Lender to make additional Eurocurrency Loans to the Company until the Regulatory
Change giving rise to such request ceases to be in effect (in which case the
provisions of Section 6.04 hereof shall be applicable).

          (b)     Without limiting the effect of the foregoing provisions of
this Section 6.01, in the event that, by reason of any Regulatory Change, any
Lender either (i) incurs Additional Costs based on or measured by the excess
above a specified level of the amount of a category of deposits or other
liabilities of such Lender which includes deposits by reference to which the
interest rate on Eurocurrency Loans is determined as provided in this Agreement
or a category of extensions of credit or other assets of such Lender which
includes Eurocurrency Loans or (ii) becomes subject to restrictions on the
amount of such a category of liabilities or assets which it may hold, then, if
such Lender so elects by notice to the Company (with a copy to the
Administrative Agent), the obligation of such Lender to make Eurocurrency Loans
hereunder shall be suspended until the date such Regulatory Change ceases to be
in effect (in which case the provisions of Section 6.04 hereof shall be
applicable).

          (c)     Determinations and allocations by any Lender for purposes of
this Section 6.01 of the effect of any Regulatory Change on its costs of
maintaining its obligations to make Loans or of making or maintaining Loans or
on amounts receivable by it in respect of Loans, and of the additional amounts
required to compensate such Lender in respect of any Additional Costs, shall be
conclusive absent manifest error, provided that such determinations and
allocations are made on a reasonable basis.

          (d)     If any Lender demands compensation under this Section, the
Company may, at any time upon at least three (3) Business Days' prior notice to
such Lender through the Administrative Agent, convert in full the then
outstanding Eurocurrency Loans of such Lender (in which case the Company shall
be obligated, if such conversion is made on a day that is not the last day of
the then current Interest Period applicable to such affected Eurocurrency Loan,
to reimburse such Lender, in accordance with Section 6.05, for any resulting
loss or expense incurred by it) to an ABR Loan.

          6.02.   LIMITATION ON TYPES OF LOANS. Anything herein to the contrary
notwithstanding, if, with respect to any Loans that are Eurocurrency Loans:

          (a)     the Administrative Agent determines (which determination shall
     be conclusive) that quotations of interest rates for the relevant deposits
     referred to in the definition of "Eurocurrency Base Rate" in Section 1.01
     hereof are not being provided by the Reference Lenders in the relevant
     amounts or for the relevant maturities for purposes of determining the rate
     of interest for such Loans for Interest Periods therefor as provided in
     this Agreement; or

          (b)     the Majority Lenders determine (which determination shall be
     conclusive) and notify the Administrative Agent that the relevant rates of
     interest referred to in the definition of "Eurocurrency Base Rate" in
     Section 1.01 thereof upon the basis of which the rates of interest for such
     Loans are to be determined do not accurately reflect the cost to such
     Lenders of making or maintaining such Loans for Interest Periods therefor;

<Page>

                                                                              61

then the Administrative Agent shall promptly notify the Company and each Lender
thereof, and so long as such condition remains in effect, the Lenders shall be
under no obligation to make Eurocurrency Loans or to convert ABR Loans into
Eurocurrency Loans and the Company shall, on the last day(s) of the then current
Interest Period(s) for the outstanding Eurocurrency Loans, either prepay such
Loans or convert such Loans into ABR Loans in accordance with Section 3.02
hereof.

          6.03.   ILLEGALITY. Notwithstanding any other provision of this
Agreement to the contrary, in the event that it becomes unlawful for any Lender
or its Applicable Lending Office to (a) honor its obligation to make
Eurocurrency Loans hereunder, or (b) maintain Eurocurrency Loans hereunder, then
such Lender shall promptly notify the relevant Borrower thereof through the
Administrative Agent and such Lender's obligation to make Eurocurrency Loans
hereunder shall be suspended until such time as such Lender may again make and
maintain Eurocurrency Loans (in which case the provisions of Section 6.04 hereof
shall be applicable).

          6.04.   SUBSTITUTE ABR LOANS. If the obligation of any Lender to make
Eurocurrency Loans shall be suspended pursuant to Section 6.01, 6.02 or 6.03
hereof, all Loans in Dollars which would otherwise be made by such Lender as
Eurocurrency Loans shall be made instead as ABR Loans (and, if an event referred
to in Section 6.01 (b)or 6.03 hereof has occurred and such Lender so requests by
notice to the Company with a copy to the Administrative Agent, each
Dollar-denominated Eurocurrency Loan of such Lender then outstanding shall be
automatically converted into an ABR Loan on the date specified by such Lender in
such notice) and, to the extent that Eurocurrency Loans are so made as (or
converted into) ABR Loans, all payments of principal which would otherwise be
applied to such Eurocurrency Loans shall be applied instead to such ABR Loans.

          6.05.   COMPENSATION. The Company shall pay to the Administrative
Agent for the account of each Lender, upon the request of such Lender through
the Administrative Agent, such amount or amounts as shall be sufficient (in the
reasonable opinion of such Lender) to compensate it for any loss, cost or
expense incurred by it as a result of:

          (a)     any payment, prepayment or conversion (including, without
     limitation, an automatic conversion pursuant to Section 10.02 hereof) of a
     Eurocurrency Loan made by such Lender to the Company on a date other than
     the last day of an Interest Period for such Loan;

          (b)     any failure by the Company to borrow a Eurocurrency Loan to be
     made by such Lender to the Company on the date for such borrowing specified
     in the relevant notice of borrowing under Section 5.05 hereof;

          (c)     any failure by the Company to prepay a Eurocurrency Loan on
     the date specified in a notice of prepayment; or

          (d)     any substitution of a Lender under Section 6.07 hereof on a
     date other than the last day of an Interest Period for each Loan of such
     Lender;

but excluding, in any event, loss of margin for the period after any such
payment, prepayment or conversion or failure to borrow; PROVIDED that such
Lender shall have delivered to the Company

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                                                                              62

a certificate as to the amount of such loss and expense along with the
calculation and the basis therefor, in each case in reasonable detail.

          6.06.   CAPITAL ADEQUACY. If any Lender shall determine that the
adoption of any applicable law, rule, regulation or treaty regarding capital
adequacy after the date hereof, or any change therein after the date hereof, or
any change after the date hereof in the interpretation or administration thereof
by any governmental authority, central bank or comparable agency charged with
the interpretation or administration thereof, or compliance by any Lender (or
its Applicable Lending Office) with any request or directive regarding capital
adequacy (whether or not having the force of law) of any such authority, central
bank or comparable agency, has or would have the effect of reducing the rate of
return on capital of such Lender or any Person controlling such Lender (a
"PARENT") as a consequence of its obligations hereunder to a level below that
which such Lender (or its Parent) could have achieved but for such adoption,
change or compliance (taking into consideration its policies with respect to
capital adequacy) by an amount deemed by such Lender to be material, then from
time to time, within 15 days after demand by such Lender (with a copy to the
Administrative Agent), the Company shall pay to such Lender such additional
amount or amounts as will compensate such Lender for such reduction. A statement
of any Lender claiming compensation under this Section and setting forth the
additional amount or amounts to be paid to it hereunder shall be conclusive
absent manifest error; provided that the determination thereof is made on a
reasonable basis; and provided further that the Company shall not be obligated
to compensate such Lender for any such reduction occurring more than 180 days
prior to the time such Lender first notifies the Company of such adoption,
implementation, change or compliance. In determining such amount, such Lender
may use any reasonable averaging and attribution methods.

          6.07.   SUBSTITUTION OF LENDER. If (i) the obligation of any Lender to
make Eurocurrency Loans or the right of the Company to convert ABR Loans of any
Lender to Eurocurrency Loans has been suspended pursuant to Section 6.03, or
(ii) any Lender has demanded compensation under Section 6.01, 6.06 or 6.09, the
Company shall have the right, with the assistance of the Administrative Agent,
to seek a substitute bank or banks (which may be one or more of the Lenders)
satisfactory to Company and the Administrative Agent to assume the Commitments
and Loans of such Lender. Any such Lender shall be obligated to sell Loans and
Commitments for cash without recourse to such substitute bank or banks and to
execute and deliver an appropriately completed assignment and assumption
agreement reasonably satisfactory to the Administrative Agent and the Company
and any other document or perform any act reasonably necessary to effect the
assumption of the rights and obligations of such substitute bank or banks.

          6.08.   ADDITIONAL COSTS IN RESPECT OF LETTERS OF CREDIT. Without
limiting the obligations of the Borrowers under Section 6.01 hereof (but without
duplication) or Section 3.8 of Annex A hereto, if as a result of any Regulatory
Change or any risk-based capital guideline or other requirement heretofore or
hereafter issued by any government or governmental or supervisory authority
implementing at the national level the Basle Accord there shall be imposed,
modified or deemed applicable any tax, reserve, special deposit, capital
adequacy or similar requirement against or with respect to or measured by
reference to Letters of Credit issued or to be issued hereunder and the result
shall be to increase the cost to any Lender or Lenders of issuing (or purchasing
participations in) or maintaining its obligation hereunder to

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                                                                              63

issue (or purchase participations in) any Letter of Credit hereunder or reduce
any amount receivable by any Lender hereunder in respect of any Letter of Credit
(which increases in cost, or reductions in amount receivable, shall be the
result of such Lender's or Lenders' reasonable allocation of the aggregate of
such increases or reductions resulting from such event), then, upon demand by
such Lender or Lenders (through the Administrative Agent), the relevant Borrower
shall pay immediately to the Administrative Agent for account of such Lender or
Lenders, from time to time as specified by such Lender or Lenders (through the
Administrative Agent), such additional amounts as shall be sufficient to
compensate such Lender or Lenders (through the Administrative Agent) for such
increased costs or reductions in amount. A statement as to such increased costs
or reductions in amount incurred by any such Lender or Lenders, showing
calculations and the basis therefor in reasonable detail, submitted by such
Lender or Lenders to the relevant Borrower, shall be conclusive in the absence
of manifest error as to the amount thereof.

          Section 7  CONDITIONS PRECEDENT.

          7.01.   EFFECTIVE DATE. This Agreement shall become effective on the
date (the "EFFECTIVE DATE") on which the Administrative Agent shall notify the
Company and the Lenders that it has received (i) the executed counterparts of
this Agreement in form and substance satisfactory to the Administrative Agent
signed by the Company, the Canadian Borrower, the Majority Lenders (as defined
in the Existing Credit Agreement after giving effect to the prepayment of the
term loans thereunder), the Initial Term Lenders and all Lenders agreeing to a
transfer of a portion of their commitments under the US$ Commitments to the
Multi-Currency Commitments and (ii) the following documents and other evidence,
each of which shall be satisfactory to the Administrative Agent (and to the
extent specified below, to each Lender) in form and substance (provided that
this Agreement shall not become effective unless the Effective Date occurs on or
before April 15, 2004):

          (a)     CORPORATE DOCUMENTS. Certified copies of the charter and
     by-laws (or equivalent documents) of each Obligor and of all corporate
     authority for each Obligor (including, without limitation, board of
     director resolutions and evidence of the incumbency, including specimen
     signatures, of officers) with respect to the execution, delivery and
     performance of such of the Basic Documents to which such Obligor is
     intended to be a party and each other document to be delivered by such
     Obligor from time to time in connection herewith and the extensions of
     credit hereunder (and the Administrative Agent and each Lender may
     conclusively rely on such certificate until it receives notice in writing
     from such Obligor to the contrary).

          (b)     OFFICER'S CERTIFICATE.  A certificate, dated the Effective
     Date, of a senior officer of the Company to the effect set forth in the
     first sentence of Section 7.02 hereof.

          (c)     OPINIONS OF SPECIAL COUNSELS TO THE OBLIGORS. (i) An opinion,
     dated the Effective Date, of Sullivan & Worcester LLP, special New York
     counsel to the Obligors, substantially in the form of Exhibit G-1 hereto
     and covering such other matters as the Administrative Agent or any Lender
     may reasonably request, (ii) an opinion, dated the Effective Date, of
     Ballard Spahr Andrews & Ingersoll, LLP, special Pennsylvania counsel to the
     Obligors substantially in the form of Exhibit G-2 hereto and covering such

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                                                                              64

     other matters as the Administrative Agent or any Lender may reasonably
     request and (iii) an opinion, dated the Effective Date, of Stewart McKelvey
     Stirling Scales, special Nova Scotia counsel to the Canadian Borrower
     substantially in the form of Exhibit G-3 hereto and covering such other
     matters as the Administrative Agent or any Lender may reasonably request.

          (d)     OPINION OF SPECIAL NEW YORK COUNSEL TO THE ADMINISTRATIVE
     AGENT. An opinion, dated the Effective Date, of Simpson Thacher & Bartlett,
     special New York counsel to the Administrative Agent, substantially in the
     form of Exhibit H hereto.

          (e)     COUNTERPARTS. This Agreement, duly executed and delivered by
     the Company, the Canadian Borrower and each of the Lenders.

          (f)     ACKNOWLEDGMENT AND CONFIRMATION OF GUARANTEE OR SECURITY
     DOCUMENT. The Acknowledgment and Confirmation of Guarantee or Security
     Document, duly executed and delivered by the Company, each Subsidiary
     Guarantor, the Canadian Borrower and the Administrative Agent.

          (g)     ACCRUED FEES. Evidence that all fees (including without
     limitation commitment fees) and other costs and expenses under the Credit
     Agreement (including the Existing Credit Agreement) accrued to the
     Effective Date shall have been paid in full.

          (h)     COSTS. Evidence of payment by the Company or the Canadian
     Borrower of such fees as the Company or the Canadian Borrower shall have
     agreed to pay or deliver to any Lender or the Administrative Agent or the
     Canadian Administrative Agent in connection herewith, including, without
     limitation, the reasonable fees and expenses of Simpson Thacher & Bartlett
     LLP, special New York counsel to the Administrative Agent, and of Fraser
     Milner Casgrain LLP, special Ontario counsel to the Canadian Administrative
     Agent, both in connection with the negotiation, preparation, execution and
     delivery of this Agreement and any Notes and the other Basic Documents and
     the extensions of credit hereunder (to the extent that statements for such
     fees and expenses have been delivered to the Company).

          (i)     OTHER DOCUMENTS. Such other documents as the Administrative
     Agent or any Lender or special New York counsel to the Administrative Agent
     may reasonably request.

          (j)     DESIGNATION OF INDEBTEDNESS AS "SENIOR DEBT" OR "SENIOR
     INDEBTEDNESS" UNDER THE SENIOR SUBORDINATED DEBT DOCUMENTS. Evidence that
     the Indebtedness of the Company and the Canadian Borrower hereunder and
     under the Guarantees of such Indebtedness by the Subsidiaries of the
     Company under the Subsidiary Guaranty, or, in the case of the Canadian
     Borrower, Guarantees of such Canadian Borrower's Indebtedness hereunder by
     the Company under the Company Guaranty, has been designated as "Senior
     Debt" or "Senior Indebtedness", as the case may be (and, accordingly,
     "Designated Senior Debt" or "Designated Senior Indebtedness", as the case
     may be) under the Senior Subordinated Debt Indentures and the other Senior
     Subordinated Debt Documents.

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                                                                              65

          (k)     PREPAYMENT OF TERM LOANS AND TERMINATION OF EXISTING REVOLVING
     COMMITMENTS. Evidence that the term loans under the Existing Credit
     Agreement have been paid in full and the revolving commitments under the
     Existing Credit Agreement have been terminated.

          (l)     FINANCIAL STATEMENTS. The Lenders shall have received (i)
     audited consolidated financial statements of the Company and its
     Subsidiaries referred to Sections 8.02(a) and (b) and (ii) unaudited
     interim consolidated financial statements of the Company and its
     Subsidiaries for each fiscal quarterly period ended subsequent to the date
     of the latest applicable financial statements delivered pursuant to clause
     (i) of this paragraph, and such financial statements shall be reasonably
     satisfactory to the Administrative Agent.

          (m)     APPROVALS. All material governmental and third party approvals
     (including landlords' and other consents) necessary in connection with the
     transactions contemplated hereby shall have been obtained and be in full
     force and effect, and all applicable waiting periods shall have expired
     without any action being taken or threatened by any competent authority
     which would restrain, prevent or otherwise impose adverse conditions on the
     financing contemplated hereby.

          (n)     PROJECTIONS.  The Lenders shall have received projections for
     fiscal years 2004-2009.

          7.02.   INITIAL AND SUBSEQUENT LOANS . The obligation of each Lender
to make any Loan to be made by it hereunder, and the obligation of the Issuing
Bank to issue any Letter of Credit hereunder, is subject to the conditions
precedent that, as of the date of such Loan or such issuance, and before and
after giving effect thereto:

          (a)     no Default shall have occurred and be continuing;

          (b)     the representations and warranties made by each of the
     Company, the Canadian Borrower, and the Subsidiary Guarantors in each Basic
     Document to which it is a party shall be true on and as of the date of the
     making of such Loan or such issuance, with the same force and effect as if
     made on and as of such date; provided that the representations and
     warranties set forth in Section 8.10 hereof need be true only as of the
     Effective Date (except to the extent such representations and warranties
     relate to an earlier date, in which event they shall be true on and as of
     such earlier date); and

          (c)     the borrowing of such Loan by the Company or the Canadian
     Borrower hereunder or the issuance of such Letter of Credit, as the case
     may be, and the related incurrence of obligations by the Company or the
     Canadian Borrower does not violate the provisions of any Senior
     Subordinated Debt Indenture or any other Senior Subordinated Debt Document.

Each notice of borrowing by the Company the Canadian Borrower hereunder shall
constitute a certification by the Company or the Canadian Borrower to the effect
set forth in the preceding sentence (both as of the date of such notice and,
unless the Company or the Canadian Borrower

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                                                                              66

otherwise notifies the Administrative Agent prior to the date of such borrowing
or issuance, as of the date of such borrowing or issuance).

          Section 8  REPRESENTATIONS AND WARRANTIES. The Company represents and
warrants to the Lenders and the Administrative Agent, as of the Effective Date
and on the date of each Loan and of the issuance of each Letter of Credit, as
follows:

          8.01.   CORPORATE EXISTENCE. Each of the Company and its Subsidiaries:
(a) is duly organized, validly existing and in good standing under the laws of
the jurisdiction of its formation; (b) has all requisite power, and has all
governmental licenses, authorizations, consents, permits and approvals
(including any license, authorization, consent, permit and approval required
under any Environmental Law) necessary to own its assets and carry on its
business as now being or as proposed to be conducted (except such licenses,
authorizations, consents and approvals the lack of which, in the aggregate, will
not have a Material Adverse Effect); and (c) is qualified to do business in all
jurisdictions in which the nature of the business conducted by it makes such
qualification necessary and where failure so to qualify would have a Material
Adverse Effect.

          8.02.   INFORMATION.

          (a)     The Company has heretofore furnished to each of the Lenders
the consolidated balance sheets of the Company and its Subsidiaries as at
December 31, 2001, December 31, 2002 and December 31, 2003 and the related
consolidated statements of income, retained earnings and cash flows of the
Company and its Subsidiaries, respectively, for the fiscal years ended on said
dates, with the opinion thereon of the independent public accountants referred
to therein. All such financial statements are complete and correct and fairly
present the consolidated financial condition of the Company and its Subsidiaries
as at said dates and the consolidated results of their operations for the fiscal
years ended on said dates, all in accordance with generally accepted accounting
principles and practices applied on a consistent basis.

          (b)     The Company has disclosed to the Lenders in writing any and
all facts (other than general economic conditions) which materially and
adversely affect or may materially and adversely affect (to the extent it can
reasonably foresee) the business, assets, property, condition (financial or
otherwise) or prospects of the Company and its Subsidiaries taken as a whole, or
the ability of the Company, the Canadian Borrower or any of the Subsidiary
Guarantors to perform its obligations under each Basic Document to which it is a
party. The information, reports, financial statements, exhibits and schedules
furnished in writing by or on behalf of the Obligors to the Administrative Agent
or any Lender in connection with the negotiation, preparation or delivery of
this Agreement and the other Basic Documents or included herein or therein or
delivered pursuant hereto or thereto, when taken as a whole do not contain any
untrue statement of material fact or omit to state any material fact necessary
to make the statements herein or therein, in light of the circumstances under
which they were made, not misleading; PROVIDED, that with respect to any such
information, report, financial statement, exhibit or schedule to the extent that
it was based upon or constitutes a forecast or projection, the Company
represents only that it acted in good faith and utilized reasonable assumptions
and due care in the preparation of such information, report, financial
statement, exhibit or schedule. All written information furnished after the date
hereof by the Company and its Subsidiaries to the

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                                                                              67

Administrative Agent and the Lenders and required in connection with this
Agreement and the other Basic Documents and the transactions contemplated hereby
and thereby will be true, complete and accurate in every material respect, or
(in the case of projections) based on reasonable estimates, on the date as of
which such information is stated or certified.

          (c)     Since December 31, 2003, there has been no material adverse
change in the business, assets, property, condition (financial or otherwise) or
prospects of the Company and its Subsidiaries taken as a whole or, to the
knowledge of the Company, in the ability of the Company, the Canadian Borrower
or any of the Subsidiary Guarantors to perform its obligations under each Basic
Document to which it is a party.

          8.03.   LITIGATION. There are no legal or arbitral proceedings or any
proceedings by or before any Governmental Authority or agency, now pending or,
to the knowledge of the Company, threatened against or affecting the Company or
any of its Subsidiaries in which there is a reasonable possibility of an adverse
decision which could have a Material Adverse Effect or, to the knowledge of the
Company, which could have a material adverse effect on the ability of the
Company, the Canadian Borrower or any of the Subsidiary Guarantors to perform
its obligations under each Basic Document to which it is a party.

          8.04.   NO BREACH. None of the execution and delivery of the Basic
Documents, the consummation of the transactions therein contemplated or
compliance with the terms and provisions thereof will conflict with or result in
a breach of, or require any consent under, the certificate of incorporation, LLC
operating agreement or partnership agreements, or by-laws of the Company or any
of its Subsidiaries, or any applicable law or regulation, or any order, writ,
injunction or decree of any court or Governmental Authority, or any Basic
Document, any other material agreement or instrument to which the Company or any
of its Subsidiaries is a party or by which it is bound or to which it is
subject, or constitute a default under any such lease, agreement or instrument,
or (except for the Liens created pursuant to, or permitted by, this Agreement
and the Security Documents) result in the creation or imposition of any Lien
upon any of the revenues or assets of the Company or any of its Subsidiaries
pursuant to the terms of any such agreement or instrument.

          8.05.   CORPORATE ACTION. Each of the Company, the Canadian Borrower
and the Subsidiary Guarantors has all necessary corporate or limited liability
company power and authority to execute, deliver and perform its obligations
under the Basic Documents to which it is a party; the execution, delivery and
performance by the Company, the Canadian Borrower and the Subsidiary Guarantors
of the Basic Documents to which they are parties have been duly authorized by
all necessary corporate or limited liability company action; and this Agreement
has been duly and validly executed and delivered by each of the Company and the
Canadian Borrower and constitutes its legal, valid and binding obligation and
each of the other Basic Documents to which the Company, the Canadian Borrower or
any of the Subsidiary Guarantors is to be a party constitute its legal, valid
and binding obligation, in each case enforceable in accordance with its terms,
except as the enforceability thereof may be limited by bankruptcy, insolvency,
reorganization or moratorium or other similar laws relating to the enforcement
of creditors' rights generally and by general equitable principles.

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                                                                              68

          8.06.   APPROVALS. Each of the Company, the Canadian Borrower and the
Subsidiary Guarantors has obtained all authorizations, approvals and consents
of, and has made all filings and registrations with, any governmental or
regulatory authority or agency necessary for the execution, delivery or
performance by it of any Basic Document to which it is a party, or for the
validity or enforceability thereof, except for filings and recordings of the
Liens created pursuant to, or permitted by, the Security Documents.

          8.07.   REGULATIONS U AND X. None of the Company or any of its
Subsidiaries is engaged principally, or as one of its important activities, in
the business of extending credit for the purpose of purchasing or carrying
margin stock (within the meaning of Regulation U or X of the Board of Governors
of the Federal Reserve System) and no part of the proceeds of any Loan hereunder
will be used to purchase or carry any such margin stock.

          8.08.   ERISA AND THE CANADIAN PENSION PLANS.

          (a)     The Company and each member of the Controlled Group have
fulfilled their obligations under the minimum funding standards of ERISA and the
Code with respect to each Plan and are in compliance in all material respects
with the presently applicable provisions of ERISA and the Code, and have not
incurred any liability to the PBGC or a Plan under Title IV of ERISA (other than
to make contributions or premium payments in the ordinary course).

          (b)     Each Canadian Pension Plan is in substantial compliance with
all applicable pension benefits and tax laws; no Canadian Pension Plan has any
unfunded liabilities (either on a "going concern" or on a "winding up" basis and
determined in accordance with all applicable laws and using assumptions and
methods that are appropriate in the circumstances and in accordance with
generally accepted actuarial principles and practices in Canada), all
contributions (including any special payments to amortize any unfunded
liabilities) required to be made in accordance with all applicable laws and the
terms of each Canadian Pension Plan have been made.

          8.09.   TAXES. Each of the Company and its Subsidiaries has filed all
United States Federal income tax returns and all other material tax returns
which are required to be filed by it and has paid all taxes due pursuant to such
returns or pursuant to any assessment received by it, except to the extent the
same may be contested as permitted by Section 9.02 hereof. The charges, accruals
and reserves on the books of such Persons in respect of taxes and other
governmental charges are, in the opinion of the Company, adequate.

          8.10.   SUBSIDIARIES; AGREEMENTS; ETC.

          (a)     Schedule II hereto is a complete and correct list on the
Effective Date hereof of all Subsidiaries of the Company and of all equity
Investments held by the Company or any of its Subsidiaries in any joint venture
or other Person. Except for the Liens created by the Security Documents and
except as otherwise provided on Schedule III hereof, on the Effective Date, the
Company owns, free and clear of Liens, except for Liens permitted hereunder, all
outstanding shares of such Subsidiaries and all such shares are validly issued,
fully paid and non-assessable and the Company (or the respective Subsidiary of
the Company) also owns, free and clear of Liens, all such Investments.

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                                                                              69

          (b)     None of the Subsidiaries of the Company (other than the
Excluded Subsidiaries) is, on the date hereof, subject to any indenture,
agreement, instrument or other arrangement of the type described in Section
9.21(d) hereof (other than the Senior Subordinated Debt Indentures).

          8.11.   INVESTMENT COMPANY ACT. None of the Company or its
Subsidiaries is an investment company within the meaning of the Investment
Company Act of 1940, as amended, or, directly or indirectly, controlled by or
acting on behalf of any Person which is an investment company, within the
meaning of said Act.

          8.12.   PUBLIC UTILITY HOLDING COMPANY ACT. None of the Company or its
Subsidiaries is a "holding company", or an "affiliate" of a "holding company" or
a "subsidiary company" of a "holding company", within the meaning of the Public
Utility Holding Company Act of 1935, as amended.

          8.13.   OWNERSHIP AND USE OF PROPERTIES. Each of the Company and its
Subsidiaries will at all times have legal title to or ownership of, or the right
to use pursuant to enforceable and valid agreements or arrangements, all
tangible property, both real and personal, and all franchises, licenses,
copyrights, patents and know-how which are material to the operation of its
business as proposed to be conducted.

          8.14.   ENVIRONMENTAL COMPLIANCE.

          (i) No notice, notification, demand, request for information,
citation, summons, complaint or order has been issued, no complaint has been
filed, no penalty has been assessed and no investigation or review is pending
or, to the Company's knowledge, threatened by any governmental or other entity
with respect to any (A) alleged violation by the Company or any Subsidiary of
any Environmental Law, (B) alleged failure by the Company or any Subsidiary to
have any environmental permit, certificate, license, approval, registration or
authorization required in connection with the conduct of its business or (C)
generation, treatment, storage, recycling, transportation or disposal or Release
(each a "Regulated Activity") of any Hazardous Substances except for such as
would not have a Material Adverse Effect; (ii) neither the Company nor any
Subsidiary has engaged in any Regulated Activity other than as a generator (as
such term is used in RCRA) in compliance with all applicable Environmental Laws;
and (iii) neither the Company nor any Subsidiary has assumed from any third
party, or indemnified any third party for, any Environmental Liability, except
for Environmental Liabilities of the Company and its Subsidiaries (without
duplication) that relate to or result from any matter referred to in this clause
which do not exceed in the aggregate, at any time, $10,000,000.

          8.15.   SOLVENCY. At the Effective Date and after giving effect to the
consummation of the transactions contemplated by this Agreement, the Company
will (i) have capital, cash flows and sources of working capital financing
sufficient to carry on its business and transactions and all business and
transactions in which it is about to engage, (ii) be able to pay its debts as
they mature, and (iii) have assets (tangible and intangible) whose fair salable
value exceeds its total liabilities (including contingent, subordinated,
unmatured and unliquidated liabilities).

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                                                                              70

          8.16.   SENIOR DEBT. The Indebtedness of the Company to the Lenders
hereunder and under the Company Guaranty and the Guarantees of such Indebtedness
by the Subsidiaries of the Company under the Subsidiary Guaranty constitute
"Senior Debt" (or similar debt) and, to the extent applicable and after giving
effect to appropriate notices to be delivered on the Effective Date, "Designated
Senior Debt", under and as defined in, and for all purposes of, Indebtedness of
the Company under, and the Guarantees of such Indebtedness by the Subsidiaries
of the Company, under the Senior Subordinated Debt Indentures and the other
Senior Subordinated Debt Documents.

          Section 9  COVENANTS. The Company agrees that, so long as any of the
Commitments are in effect and until payment in full of all Loans hereunder, all
interest thereon and all other amounts payable hereunder, unless the Majority
Lenders shall agree otherwise pursuant to Section 12.05 hereof:

          9.01.   FINANCIAL STATEMENTS AND OTHER INFORMATION. The Company shall
deliver:

          (a)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender), as soon as available and in any
     event within 105 days after the end of each fiscal year of the Company,
     consolidated statements of income, retained earnings and cash flow of the
     Company and its Subsidiaries for such year and the related consolidated
     balance sheet as at the end of such year, setting forth in each case in
     comparative form the corresponding figures for the preceding fiscal year,
     and accompanied by an opinion thereon (without qualification arising out of
     the scope of audit) of Deloitte & Touche LLP or other independent certified
     public accountants of recognized national standing, which opinion shall
     state that said consolidated financial statements fairly present the
     consolidated financial condition and results of operations of the Company
     and its Subsidiaries as at the end of, and for, such fiscal year, and
     stating (or indicating in a footnote to such financial statements) that, in
     making the examination necessary for their above-described opinion (but
     without any special or additional procedures for that purpose), they
     obtained no knowledge, except as specifically stated, of any Default;

          (b)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender), as soon as available and in any
     event within 60 days after the end of each fiscal quarter of the Company
     (or, in the case of the last fiscal quarter in each fiscal year, within 105
     days) consolidated statements of income, retained earnings and cash flow of
     the Company and its Subsidiaries for such fiscal quarter and for the
     portion of the fiscal year ended at the end of such fiscal quarter, and the
     related consolidated balance sheet as at the end of such fiscal quarter,
     and accompanied, in each case, by a certificate of the chief financial
     officer or vice president-treasurer of the Company which certificate shall
     state that said consolidated financial statements fairly present the
     consolidated financial condition and results of operations of the Company
     in accordance with GAAP (except for the absence of footnotes) consistently
     applied as at the end of, and for, such fiscal quarter (subject to normal
     year-end audit adjustments);

          (c)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender that has requested the same), within
     30 days after the

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                                                                              71

     beginning of each fiscal year of the Company, a copy of the consolidated
     operating budget, such budget to be accompanied by a certificate of the
     chief financial officer or vice president-treasurer of the Company
     specifying the assumptions on which such budget was prepared, stating that
     such officer has no reason to question the reasonableness of any material
     assumptions on which such budget was prepared and providing such other
     details as the Administrative Agent may reasonably request;

          (d)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender that has requested the same),
     promptly upon the mailing thereof to the shareholders or creditors of the
     Company generally, copies of all financial statements, reports and proxy
     statements so mailed;

          (e)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender that has requested the same),
     promptly upon the filing thereof, copies of all registration statements
     (other than any registration statements on Form S-8 or its equivalent) and
     any reports which the Company shall have filed with the Securities and
     Exchange Commission;

          (f)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender), if and when the Company or any
     member of the Controlled Group (i) gives or is required to give notice to
     the PBGC of any "reportable event" (as defined in Section 4043 of ERISA)
     with respect to any Plan which might constitute grounds for a termination
     of such Plan under Title IV of ERISA, or knows that the plan administrator
     of any Plan has given or is required to give notice of any such reportable
     event, a copy of the notice of such reportable event given or required to
     be given to the PBGC; (ii) receives notice of complete or partial
     withdrawal liability under Title IV of ERISA, a copy of such notice; or
     (iii) receives notice from the PBGC under Title IV of ERISA of an intent to
     terminate or appoint a trustee to administer the Plan, a copy of such
     notice;

          (g)     to the Administrative Agent (and the Administrative Agent will
     deliver such materials to each Lender that has requested the same),
     promptly following the delivery thereof to the Company or to the Board of
     Directors or management of the Company, a copy of any management letter or
     similar written report by independent public accountants with respect to
     the financial condition, operations, business or prospects of the Company;

          (h)     to the Administrative Agent (and the Administrative Agent will
     deliver such notice to each Lender), promptly after management of the
     Company knows or has reason to know that any Default has occurred and is
     continuing, a notice of such Default, describing the same in reasonable
     detail;

The Company will furnish to the Administrative Agent (and the Administrative
Agent will deliver such notice to each Lender), at the time it furnishes each
set of financial statements pursuant to paragraph (a) or (b) above, a
certificate of its chief executive officer, chief financial officer or vice
president-treasurer (i) to the effect that, to the best of such Person's
knowledge after due inquiry, no Default has occurred and

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                                                                              72

is continuing (or, if any Default has occurred and is continuing, describing the
same in reasonable detail) and (ii) setting forth in reasonable detail the
computations necessary to determine the Applicable Leverage Ratio and to
determine whether it was in compliance with Sections 9.08 through 9.15, 9.17 and
9.19 hereof as of the end of the respective fiscal quarter or fiscal year. Any
financial statement or other document required to be delivered pursuant to this
Section 9.01 shall be deemed to have been delivered on the date on which the
Company posts such financial statement or other document on the Intralinks
website on the Internet at www.intralinks.com; PROVIDED that the Company shall
give prompt notice of any such posting to the Administrative Agent (who shall
then give prompt notice of any such posting to the Lenders). Notwithstanding the
foregoing, the Company shall deliver paper copies of any financial statement or
other document referred to in this Section 9.01 to the Administrative Agent if
the Administrative Agent or any Lender requests the Company to deliver such
paper copies until written notice to cease delivering such paper copies is given
by the Administrative Agent or such Lender as the case may be.

          9.02.   TAXES AND CLAIMS. The Company will pay and discharge, and will
cause each of its Subsidiaries to pay and discharge, all material taxes,
assessments and governmental charges or levies imposed upon it or upon its
income or profits, or upon any property belonging to it, prior to the date on
which penalties attach thereto, and all lawful claims which, if unpaid, might
become a Lien upon the property of the Company or such Subsidiary, provided that
neither the Company nor such Subsidiary shall be required to pay any such tax,
assessment, charge, levy or claim the payment of which is being contested in
good faith and by proper proceedings if it maintains adequate reserves with
respect thereto.

          9.03.   INSURANCE. The Company will maintain, and will cause each of
its Subsidiaries to maintain, insurance with responsible companies in such
amounts and against such risks as is usually carried by owners of similar
businesses and properties in the same general areas in which the Company and its
Subsidiaries operate, provided that in any event the Company shall maintain or
cause to be maintained:

          (1) PROPERTY INSURANCE -- insurance against loss or damage covering
     all of the tangible real and personal property and improvements of the
     Company and its Subsidiaries, by reason of any Peril (as defined below), in
     amounts as shall be reasonable and customary, but in no event less than the
     functional replacement cost of all such real and personal property and
     improvements. Such policy shall include insurance against loss of operating
     income earned from the operation of the business of the Company and its
     Subsidiaries, by reason of any Peril affecting the operation thereof, and
     insurance against any other insurable loss of operating income by reason of
     any business interruption affecting the Company to the extent covered by
     standard business interruption policies in the States in which the
     Properties are located.

          (2) EARTHQUAKE INSURANCE -- insurance against loss or damage covering
     all of the tangible real and personal property and improvements of the
     Company and its Subsidiaries, by reason of any earthquake peril, in amounts
     as shall be reasonable, customary and commercially available in the
     property/casualty insurance markets.

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                                                                              73

Such insurance (except the insurance described in paragraph (2) of this Section
9.03) shall be written by financially responsible companies selected by the
Company, having an A.M. Best rating of "A-" or better, or as acceptable to the
Majority Lenders.

          For purposes hereof, the term "Peril" shall mean, collectively, (i)
earthquake outside California, (ii) fire, smoke, lightning, flood, windstorm,
hail, explosion, riot and civil commotion, vandalism and malicious mischief and
(iii) all other perils covered by the "all-risk" endorsement then in use in the
States in which the Properties are located.

          9.04.   MAINTENANCE OF EXISTENCE; CONDUCT OF BUSINESS. The Company
will preserve and maintain, and will cause each of its Subsidiaries to preserve
and maintain, its legal existence and all of its rights, privileges and
franchises necessary or desirable in the normal conduct of its business, and
will conduct its business in a regular manner; PROVIDED that nothing herein
shall prevent (i) the merger and dissolution of any Subsidiary of the Company
into the Company or any Wholly-Owned Subsidiary of the Company so long as the
Company or such Wholly-Owned Subsidiary is the surviving corporation (and, if
such Subsidiary is not an Excluded Subsidiary prior to such merger or
dissolution, the surviving corporation (if not the Company) is not an Excluded
Subsidiary and is a Subsidiary Guarantor) (ii) the merger of any Subsidiary of
the Company (a "Merging Subsidiary") with any Person (other than the Company or
a Wholly-Owned Subsidiary of the Company) provided that (A) such merger is
permitted under Section 9.12(vi) hereof and (B) the surviving entity is either
(x) a Wholly-Owned Subsidiary (and, if such Merging Subsidiary is not an
Excluded Subsidiary prior to such merger, the surviving entity is not an
Excluded Subsidiary and is a Subsidiary Guarantor), or (y) an Excluded
Subsidiary (PROVIDED that such Merging Subsidiary is an Excluded Subsidiary
prior to such merger), or (iii) the abandonment of any right, privilege or
franchise (including any lease) not material in the aggregate to the business of
the Company and its Subsidiaries. Nothing in this Agreement shall, or shall be
deemed to, prohibit or restrict the merger of the Company with or into another
corporation for the sole purpose of changing the Company's domicile from
Pennsylvania to Delaware, so long as the surviving corporation of such merger,
if such surviving corporation is not the Company, shall expressly assume all of
the obligations of the Company under this Agreement and the other Basic
Documents to which it is a party and expressly agree to be bound by all other
provisions applicable to the Company under this Agreement and the other Basic
Documents to which it is a party in a manner reasonably satisfactory to the
Administrative Agent.

          9.05.   MAINTENANCE OF AND ACCESS TO PROPERTIES.

          (a)     The Company will keep, and will cause each of its Subsidiaries
     to keep, all of its properties necessary in its business in good working
     order and condition (having regard to the condition of such properties at
     the time such properties were acquired by the Company or such Subsidiary),
     ordinary wear and tear excepted, and will permit representatives of the
     Lenders to inspect such properties and, upon reasonable notice and at
     reasonable times, to examine and make extracts and copies from the books
     and records of the Company and any such Subsidiary.

          (b)     The Company will, and will cause its Subsidiaries to, do all
     things necessary to preserve and keep in full force and effect all
     trademarks, patents, service

<Page>

                                                                              74

     marks, trade names, copyrights, franchises and licenses, and any rights
     with respect thereto, which are necessary for and material to the conduct
     of the business of the Company and its Subsidiaries taken as a whole.

          9.06.   COMPLIANCE WITH APPLICABLE LAWS. The Company will comply, and
will cause each of its Subsidiaries to comply, with the requirements of all
applicable laws, rules, regulations and orders of any governmental body or
regulatory authority (including, without limitation, ERISA and all Environmental
Laws), a breach of which would have a Material Adverse Effect, except where
contested in good faith and by proper proceedings.

          9.07.   LITIGATION. The Company will promptly give to the
Administrative Agent (which shall promptly notify each Lender) notice in writing
of (i) all judgments against it or any of its Subsidiaries (other than judgments
covered by insurance) which in the individual exceed $10,000,000 and in the
aggregate exceed $20,000,000 (excluding unrelated individual judgments of
$50,000) and (ii) all litigation and of all proceedings of which it is aware
before any courts, arbitrators or governmental or regulatory agencies affecting
the Company or any of its Subsidiaries except litigation or proceedings which,
if adversely determined, would not in the reasonable opinion of the Company have
a Material Adverse Effect.

          9.08.   INDEBTEDNESS. The Company will not, and will not permit any of
its Subsidiaries to, create, incur or suffer to exist any Indebtedness except:
(i) Indebtedness to the Lenders hereunder; (ii) the Indebtedness existing on the
Effective Date and set forth in Schedule III hereto (including any extensions,
renewals or refunding of such Indebtedness, so long as the maximum principal
amount of such Indebtedness is not increased); (iii) Indebtedness issued
pursuant to the Senior Subordinated Debt Indentures and other Indebtedness
subordinated to the obligations of the Company hereunder to at least the same
extent as the Senior Subordinated Debt, so long as such other Indebtedness has
no scheduled payments of principal prior to the Commitment Termination Date and
after giving effect to such Indebtedness, the Company is in compliance on a PRO
FORMA basis with Sections 9.09 through 9.11 hereof, as at the last day of the
latest fiscal quarter; (iv) so long as no Default shall have occurred or be
continuing hereunder at the time of such creation or incurrence, Permitted
Indebtedness; (v) so long as no Default shall have occurred and be continuing
hereunder at the time of such creation or incurrence, Indebtedness created or
incurred by any Excluded Subsidiary (subject to the limitations set forth in
Section 9.09 hereof, and provided that any Indebtedness incurred under this
clause (v) shall be without recourse to and shall not be Guaranteed by the
Company or any Subsidiary (other than any Excluded Subsidiary) of the Company,
except as permitted by Section 9.24 hereof), PROVIDED that the aggregate amount
of such Indebtedness under this clause (v) of Excluded Subsidiaries (other than
IME and its Subsidiaries and the Canadian Borrower and other Canadian
Subsidiaries) shall not at any time exceed $75,000,000; (vi) the Synthetic Lease
Obligations set forth on Schedule III hereto; (vii) Indebtedness incurred
pursuant to the instruments governing Accounts Receivable Financings (PROVIDED,
that the aggregate amount outstanding of all such obligations incurred pursuant
to such Accounts Receivable Financings permitted under this clause (vii) shall
not at any time exceed $200,000,000); (viii) Indebtedness incurred pursuant to
the instruments governing Permitted Mortgage Financings secured by Existing
Facilities (PROVIDED, that the aggregate amount outstanding of all such
obligations incurred pursuant to such Permitted Mortgage Financings permitted
under this clause (viii) shall not at any time exceed $75,000,000); and (ix)
Indebtedness incurred pursuant to the instruments governing

<Page>

                                                                              75

Permitted Mortgage Financings secured by Facilities acquired by the Company or
any of its Subsidiaries after the Effective Date hereof (PROVIDED, that the
aggregate amount outstanding of all such obligations incurred pursuant to such
Permitted Mortgage Financings permitted under this clause (ix) shall not at any
time exceed $50,000,000).

          9.09.   CONSOLIDATED LEVERAGE RATIO. The Company will not, as at the
end of any fiscal quarter, permit the ratio, calculated as at the end of such
fiscal quarter for the period of four fiscal quarters then ended, of (i) the
excess of (x) the aggregate outstanding principal amount of Funded Indebtedness
(on a consolidated basis) of the Company and its Subsidiaries at such date over
(y) the aggregate amount of cash and Liquid Investments of the Company and
Subsidiaries at such date to (ii) EBITDA for such period (the "CONSOLIDATED
LEVERAGE RATIO") to exceed the ratio set forth below:

<Table>
<Caption>
                                                             Consolidated
          Period                                            Leverage Ratio
          ------                                            --------------
          <S>                                                 <C>
          From March 31, 2004 through December 31, 2004       5.25 to 1
          From January 1, 2005 through December 31, 2005      5.00 to 1
          From January 1, 2006 through December 31, 2006      4.75 to 1
          From January 1, 2007 through December 31, 2007      4.50 to 1
          From January 1, 2008 and thereafter                 4.25 to 1
</Table>

          9.10.   DOMESTIC LEVERAGE RATIO. The Company will not, as at the end
of any fiscal quarter, permit the ratio, calculated as at the end of such fiscal
quarter for the period of four fiscal quarters then ended, of (i) the excess of
(x) the aggregate outstanding principal amount of Indebtedness (including
Guaranties of the Indebtedness of Excluded Subsidiaries) of the Company, the
Domestic Subsidiaries and the Canadian Subsidiaries at such date over (y) the
aggregate amount of cash and Liquid Investments of the Company, the Domestic
Subsidiaries and Canadian Subsidiaries at such date to (ii) EBITDA for such
period (excluding any such EBITDA of non-Canadian Excluded Subsidiaries and
dividends therefrom) (the "DOMESTIC LEVERAGE RATIO") to exceed:

<Table>
<Caption>
          Period                                            Domestic Leverage Ratio
          ------                                            -----------------------
          <S>                                                     <C>
          From March 31, 2004 through December 31, 2004           5.50 to 1
</Table>

<Page>

                                                                              76

<Table>
<Caption>
          Period                                            Domestic Leverage Ratio
          ------                                            -----------------------
          <S>                                                     <C>
          From January 1, 2005 through December 31, 2005          5.25 to 1
          From January 1, 2006 through December 31, 2006          5.00 to 1
          From January 1, 2007 through December 31, 2007          4.75 to 1
          From January 1, 2008 and thereafter                     4.50 to 1
</Table>

          Solely for purposes of this Section, in determining the Domestic
Leverage Ratio, EBITDA shall be determined by including only the Domestic
Subsidiaries.

          9.11.   FIXED CHARGES COVERAGE RATIO. The Company will not, as at the
end of any fiscal quarter from the Effective Date and all times thereafter,
permit the ratio, calculated as at the end of such fiscal quarter for the period
of four fiscal quarters then ended, of (i) Adjusted EBITDA for such period to
(ii) Fixed Charges for such period to be less than 1.20 to 1.

          For purposes of calculating any ratio set forth in this Section, if
the Company elects pursuant to the penultimate sentence of the definition of
EBITDA to include in EBITDA for the period to which such ratio relates the PRO
FORMA amounts referred to in such sentence, there shall be included in Fixed
Charges for such period, on a PRO FORMA basis, principal payable and interest
accruing during such period on Indebtedness (and the interest portion of
payments under Capitalized Lease Obligations) assumed or incurred by the Company
and its Subsidiaries (on a consolidated basis) in connection with any Permitted
Acquisition having Acquisition Consideration of more than $500,000 during such
period.

          9.12.   MERGERS, ASSET DISPOSITIONS. ETC. Except as expressly
permitted by Section 9.04, the Company will not, and will not permit any of its
Subsidiaries to, be a party to any merger or consolidation, or sell, lease,
assign, transfer or otherwise dispose of any assets, or acquire assets from any
Person, except:

                  (i)    dispositions and acquisitions of inventory in the
          ordinary course of business;

                  (ii)   dispositions of worn out or obsolete tools or equipment
          no longer used or useful in the business of the Company and its
          Subsidiaries, provided that no single disposition of tools or
          equipment shall have a fair market value (determined in good faith by
          the Company at the time of such disposition) in excess of $15,000,000;

                  (iii)  Capital Expenditures;

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                                                                              77

                  (iv)   acquisitions of Investments permitted under Section
          9.14 hereof, dispositions of Investments described in clauses (i),
          (ii) and (iii) of Section 9.14 hereof and dispositions of other
          assets; PROVIDED, that the aggregate fair market value of such other
          assets, when added to the value of all such other assets disposed of
          during such fiscal year, shall not, without the prior consent of the
          Majority Lenders, exceed $50,000,000, and that the aggregate fair
          market value of such other assets, when added to the value of all such
          other assets disposed of after the Effective Date, shall not, without
          the prior consent of the Majority Lenders, exceed $250,000,000; and
          PROVIDED, FURTHER, that the Net Cash Proceeds of the dispositions of
          such assets shall be subject to the provisions of Section 3.02(c)
          (including that such Net Cash Proceeds in any fiscal year of more than
          10% of Consolidated Net Tangible Assets at the end of the immediately
          preceding fiscal year may not be used for a Reinvestment Event and
          shall cause a mandatory reduction of the Commitments);

                  (v)    subject to compliance with the provisions of Section
          9.21(b) hereof, the sale, lease, assignment, transfer or other
          disposition of any assets by the Company or any Subsidiary of the
          Company to the Company or any Subsidiary thereof (other than Excluded
          Subsidiaries), PROVIDED, that (i) if such transfer is of material
          assets by the Company or a Subsidiary Guarantor, the recipient of such
          transfer shall also be the Company or a Subsidiary Guarantor and (ii)
          any Excluded Subsidiary may transfer assets to the Company or any
          other Subsidiary (including any Excluded Subsidiary); and

                  (vi)   so long as no Default shall have occurred and be
          continuing hereunder at the time of such Acquisition or transaction,
          Permitted Acquisitions and related Additional Expenditures and any
          other transaction expressly permitted by Section 9.14 hereof;
          PROVIDED, that any such Permitted Acquisition is an acquisition of
          another business operating principally in the United States of
          America.

                  (vii)  dispositions of accounts receivable and related general
          intangibles, and related lockbox and other collection accounts records
          and/or proceeds pursuant to the instruments governing an Accounts
          Receivable Financing permitted by Section 9.08 hereof.

          For purposes of this Section 9.12, "PERMITTED ACQUISITION" shall mean
any Acquisition complying with the following:

          (a)     COMPLIANCE WITH FINANCIAL COVENANTS. After giving effect to
     each such acquisition and any related incurrence of Indebtedness, the
     Company is in compliance on a PRO FORMA basis with Sections 9.09 through
     9.11 hereof as at the last day of the latest fiscal quarter.

          (b)     LINES OF BUSINESS. ETC. Each such Acquisition shall not be
     "hostile" and shall be of assets relating to the records and information
     management business or activities related thereto (or of 100% of the stock
     of corporations whose assets consist

<Page>

                                                                              78

     substantially of such assets) or through the merger of such a corporation
     into a Subsidiary of the Company, which shall be the surviving corporation.

          9.13.   LIENS. The Company will not, and will not permit any of its
Subsidiaries to, create or suffer to exist any Lien upon any property or assets,
now owned or hereafter acquired, securing any Indebtedness or other obligation,
except: (i) the Liens created pursuant to the Security Documents; (ii) the Liens
existing on the Effective Date set forth in Schedule III and Liens arising out
of the refinancing, extension, renewal or refunding of any Indebtedness secured
by any Lien set forth on Schedule III, PROVIDED that the principal amount of
such Indebtedness is not increased and is not secured by any additional assets;
(iii) (A) Liens contemplated by clauses (ii), (iv), (v) and (vii) of the
definition of Permitted Indebtedness; and (B) Liens securing Acquired Debt,
provided that such Liens cover only those assets that were covered by such Liens
prior to the relevant acquisition; (iv) attachment, judgment or other similar
Liens arising in connection with litigation or other legal proceedings, PROVIDED
that either (A) the claims in respect of such Liens are fully covered by
insurance or (B) the execution or other enforcement of such Liens is effectively
stayed and the claims secured thereby are in an amount not to exceed $10,000,000
in the aggregate and are being contested in good faith by appropriate
proceedings diligently prosecuted; (v) Liens on properties or assets of an
Excluded Subsidiary securing Indebtedness of such Excluded Subsidiary permitted
hereunder; (vi) other Liens arising in the ordinary course of the business of
the Company or such Subsidiary which are not incurred in connection with the
borrowing of money or the obtaining of advances or credit and which do not
materially detract from the value of its property or assets or materially impair
the use thereof in the operation of its business; (vii) Liens on property leased
pursuant to the Synthetic Lease Obligations permitted by clause (vi) of Section
9.08 hereof; and (viii) Liens under the instruments governing (A) an Accounts
Receivable Financing or (B) a Mortgage Financing permitted by Section 9.08
hereof.

          9.14.   INVESTMENTS. The Company will not, and will not permit any of
its Subsidiaries to, directly or indirectly, make or permit to remain
outstanding any advances, loans or other extensions of credit or capital
contributions (other than prepaid expenses in the ordinary course of business)
to (by means of transfers of property or assets or otherwise), or purchase or
own any stocks, bonds, notes, debentures or other securities of, any Person (all
such transactions being herein called "INVESTMENTS"), except (subject to Section
9.24 hereof):

                  (i)    operating deposit accounts with any bank or financial
          institution;

                  (ii)   Liquid Investments (including Liquid Investments in the
          name and under the control of the Administrative Agent (or a
          collateral sub-agent for the Administrative Agent) as contemplated by
          the Security Documents);

                  (iii)  subject to Section 9.16 hereof, Investments in accounts
          and chattel paper as defined in the Uniform Commercial Code and notes
          receivable acquired in the ordinary course of business as presently
          conducted;

                  (iv)   Investments in an insurer required as a condition to
          the provision by such insurer of insurance coverage contemplated by
          Section 9.03;

<Page>

                                                                              79

                  (v)    (w) equity Investments in Wholly-Owned Subsidiaries of
          the Company; (x) additional equity Investments in Subsidiaries of the
          Company (other than Wholly-Owned Subsidiaries) with the prior written
          consent of the Majority Lenders and (y) Investments in the form of
          loans, advances or other obligations owed by any Wholly-Owned
          Subsidiary to the Company, and Investments in the form of loans,
          advances or other obligations owed by the Company to any Wholly-Owned
          Subsidiary; PROVIDED that the aggregate amount of Investments by the
          Company permitted by subclauses (w) or (y) of this clause (v) in any
          Subsidiary of the Company that is a mortgagor under any Permitted
          Mortgage shall not exceed, in the aggregate for all such Subsidiaries,
          $20,000,000 at any one time outstanding.

                  (vi)   Investments consisting of loans or advances to officers
          and directors of the Company and its Subsidiaries in an amount not to
          exceed $2,000,000 in the aggregate and loans or advances made to
          employees of the Company to permit such employees to exercise options
          to purchase Capital Stock of the Company;

                  (vii)  (x) Investments in Persons that are not Subsidiaries of
          the Company and (y) Investments in Subsidiaries of the Company (to the
          extent such Investments are not permitted under clause (v) of this
          Section 9.14); PROVIDED that the aggregate outstanding amount of
          Investments made after the Effective Date pursuant to this clause
          (vii) shall not at any time exceed $60,000,000;

                  (viii) Investments consisting of (a) Permitted Acquisitions in
          accordance with Section 9.12 hereof and (b) any acquisition (by
          purchase of shares, merger or otherwise) by any Excluded Subsidiary of
          (x) a majority of the shares of Capital Stock of any Person
          principally engaged in the same line or lines of business as the
          Company and its Subsidiaries or (y) assets principally related to the
          records and information management business or related activities;
          PROVIDED, that any acquisition under this clause shall not be
          "hostile";

                  (ix)   subject to Section 9.16 hereof and on terms and
          pursuant to documentation in all respects reasonably satisfactory to
          the Administrative Agent, Investments in Affiliates of the Company
          (which are not Wholly-Owned Subsidiaries of the Company) to facilitate
          the construction or acquisition of records management facilities
          including, without limitation, the acquisition of real estate for
          development purposes;

                  (x)    subordinated Guarantees of Senior Subordinated Debt by
          Subsidiaries of the Company pursuant to the Senior Subordinated Debt
          Documents;

                  (xi)   equity Investments and loans and advances and other
          extensions of credit to any Excluded Subsidiary or any other person
          organized outside of the United States or principally conducting its
          business outside of the United States;

<Page>

                                                                              80

                  (xii)  Investments constituted by Hedging Agreements permitted
          under Section 9.25 hereof; and

                  (xiii) Investments by the Company in a Subsidiary formed
          pursuant to the instruments governing an Accounts Receivable Financing
          permitted by Section 9.08 hereof.

          9.15.   RESTRICTED PAYMENTS. The Company will not, and will not permit
any of its Subsidiaries to, declare or make any Restricted Payment, except that
the Company may:

                  (i)    provided that no Default has occurred and is
          continuing, purchase shares of any class of Capital Stock, or options
          to purchase such shares, of the Company from employees or former
          employees of the Company or its Subsidiaries in amounts not to exceed
          $500,000 in any fiscal year and $1,000,000 in the aggregate after the
          Effective Date;

                  (ii)   make additional Restricted Payments constituting the
          purchase, redemption, retirement or other acquisition of shares of any
          class of Capital Stock of the Company (such Restricted Payments,
          "STOCK REPURCHASES"), subject to the satisfaction of each of the
          following conditions on the date of such Stock Repurchase and after
          giving effect thereto:

          (a) no Default shall have occurred and be continuing; and

          (b) the ratio of Senior Debt on the last day of the most recently
     completed fiscal quarter of the Company to EBITDA for the four fiscal
     quarters then ended on a PRO FORMA basis, after giving effect to any
     purchase, redemption or retirement of any Subordinated Indebtedness
     consummated on or prior to the date thereof and to any borrowings to
     finance the same and the Stock Repurchases is less than or equal to 2.0 to
     1.

                  (iii)  declare and make dividend payments on any shares of any
          class of Capital Stock of the Company in an amount for all classes of
          such Capital Stock not to exceed $30,000,000 in the aggregate for any
          fiscal year through 2006 and $50,000,000 in the aggregate for any
          fiscal year from 2007 and thereafter; and

                  (iv)   in addition to the dividend payments permitted by
          Section 9.15(iii), during the three-month period following each fiscal
          quarter ending on a fiscal quarter-end date on which the Consolidated
          Leverage Ratio for each of such fiscal quarter and the immediately
          preceding fiscal quarter is less than or equal to 4.0 to 1, declare
          and make dividend payments on shares of any class of Capital Stock of
          the Company in an aggregate amount for all classes of such Capital
          Stock not to exceed (x) the sum of 50% of the net income on a
          consolidated basis for the Company and its Subsidiaries for such
          fiscal quarter PLUS (y) the excess of (I) the amount set forth in
          clause (x) for all previous such fiscal quarters OVER (II) the
          aggregate amount of dividend payments actually made by the Company
          pursuant to this paragraph (iv).

<Page>

                                                                              81

Nothing herein shall be deemed to prohibit the payment of dividends by any
Subsidiary of the Company to the Company or to any other Subsidiary of the
Company.

          9.16.   TRANSACTIONS WITH AFFILIATES. Except as otherwise expressly
permitted by this Agreement, the Company will not, and will not permit any of
its Subsidiaries to, directly or indirectly:

                  (i)    make any Investment in an Affiliate of the Company;

                  (ii)   transfer, sell, lease, assign or otherwise dispose of
          any assets to an Affiliate of the Company;

                  (iii)  merge into or consolidate with or purchase or acquire
          assets from an Affiliate of the Company; or

                  (iv)   enter into any other transaction directly or indirectly
          with or for the benefit of an Affiliate of the Company (including,
          without limitation, guarantees and assumptions of obligations of an
          Affiliate of the Company);

PROVIDED that (a) any Affiliate who is an individual may serve as a director,
officer or employee of the Company and receive reasonable compensation or
indemnification in connection with his or her services in such capacity; (b) the
Company or a Subsidiary of the Company may enter into any transaction with an
Affiliate of the Company if the monetary or business consideration arising
therefrom would be substantially as advantageous to the Company or such
Subsidiary as the monetary or business consideration which would obtain in a
comparable arm's length transaction with a Person similarly situated to the
Company but not an Affiliate of the Company; and (c) the Company may make
Investments in Affiliates permitted by Section 9.14(ix) hereof and may create
Residual Assurances for the benefit of an Affiliate permitted by Section 9.23
hereof in either case in connection with the construction and/or acquisition of
records management facilities to be leased to the Company or a Subsidiary, so
long as, taking such transaction as a whole (giving effect to such Investment or
Residual Assurance, and the lease of such facility to the Company or such
Subsidiary) such Affiliate is not disproportionately benefited.

          9.17.   SUBORDINATED INDEBTEDNESS. The Company will not, nor will it
permit any of its Subsidiaries to, purchase, redeem, retire or otherwise acquire
for value, or set apart any money for a sinking, defeasance or other analogous
fund for the purchase, redemption, retirement or other acquisition of, or make
any voluntary payment or prepayment of the principal of or interest on, or any
other amount owing in respect of, any Subordinated Indebtedness, except for:

                  (i)    regularly scheduled payments or prepayments of
          principal and interest in respect thereof required pursuant to the
          instruments evidencing such Subordinated Indebtedness;

                  (ii)   so long as no Default has occurred and is continuing,
          scheduled payments of principal of (not to exceed $15,000,000 in the
          aggregate, excluding payments made in connection with that certain
          company named Datavault

<Page>

                                                                              82

          acquired by the Company in the United Kingdom) and interest on, and
          expenses and indemnities incurred in connection with, Seller
          Indebtedness;

                  (iii)  any voluntary purchase, redemption or retirement of the
          1999 Senior Subordinated Notes; and

                  (iv)   any other purchase, redemption or retirement of
          Subordinated Indebtedness, so long as (i) no Default has occurred and
          is continuing and (ii) either (A) such other purchase, redemption or
          retirement is in connection with a refinancing of such Subordinated
          Indebtedness with the proceeds of, or in connection with an exchange
          of such Subordinated Indebtedness for a new series of, Senior
          Subordinated Debt issued within 90 days of the substantial completion
          of such purchase, redemption or retirement, or (B) after giving effect
          to such purchase, redemption or retirement, the ratio of Senior Debt
          on the last day of the most recently completed fiscal quarter of the
          Company to EBITDA for the four quarters then ended on a PRO FORMA
          basis, after giving effect to such purchase, redemption or retirement
          and any Stock Repurchase consummated on or prior to the date hereof,
          and to any borrowings to finance the same, as at the last day of the
          latest fiscal quarter is less than or equal to 2.0 to 1.

          9.18.   LINES OF BUSINESSES. Neither the Company nor any of its
Subsidiaries, taken as a whole, shall engage to any substantial extent in any
business activity other than the records and information management business or
activities related or incidental thereto.

          9.19.   MODIFICATION OF OTHER AGREEMENTS. The Company will not
request or consent to any modification, supplement or waiver of any of the
provisions of any instrument or document evidencing or governing Subordinated
Indebtedness except on terms and pursuant to documentation in all respects
reasonably satisfactory to the Administrative Agent.

          9.20.   INTEREST RATE AND CURRENCY EXCHANGE PROTECTION. The Company
shall at all times maintain a program reasonably acceptable to the
Administrative Agent providing for the hedging or mitigation of interest rate
and currency exchange risk whereby at least 50% of the Funded Indebtedness of
the Company and its Subsidiaries is effectively subject to a fixed interest
rate.

          9.21.   CERTAIN OBLIGATIONS RESPECTING SUBSIDIARIES.

          (a)     The Company will, and will cause each of its Subsidiaries to,
take such action from time to time as shall be necessary to ensure that the
Company and each of its Subsidiaries at all times owns (i) all of the issued and
outstanding shares of each class of Capital Stock of each of such Person's
Subsidiaries (other than, in each case, Capital Stock of Excluded Subsidiaries)
and (ii) more than 50% of the issued and outstanding shares of Capital Stock of
each Person acquired pursuant to clauses (b) and (c) of Section 9.14(viii)
hereof. Without limiting the generality of the foregoing, the Company shall not,
and shall not permit any of its Subsidiaries to, sell, transfer or otherwise
dispose of any shares of stock in any Subsidiary (other than an Excluded
Subsidiary) owned by them, nor permit any Subsidiary of the Company (other than
an Excluded Subsidiary) to issue any shares of Capital Stock of any class
whatsoever to any

<Page>

                                                                              83

Person (other than to the Company or to another Wholly-Owned Subsidiary or
pursuant to Section 9.12 hereof). In the event that any such additional shares
of Capital Stock shall be issued by any Subsidiary of the Company, or any
Subsidiary shall be acquired, the Company agrees (so long as the certificates
evidencing such shares of stock are not subject to a lien permitted under
Section 9.13(v) hereof, and in any event subject to clause (c) below) forthwith
to deliver to the Administrative Agent pursuant to the Security Documents the
certificates evidencing such shares of stock, accompanied by undated stock
powers executed in blank as well as, in accordance with the Security Documents,
promissory notes and intercompany notes specified as Collateral as defined in
the Security Documents and shall take such other action as the Administrative
Agent shall request to perfect the security interest created therein pursuant to
the Security Documents.

          (b)     The Majority Lenders shall have the right from time to time to
require the Company, pursuant to a written request from the Administrative
Agent, to cause such Subsidiaries of the Company as may be specified in such
request (except for any SPE) to become parties to the Subsidiary Guaranty or to
execute and deliver such other guaranties, in form and substance satisfactory to
the Majority Lenders, guaranteeing payment of the Company's obligations
hereunder. Any such request shall be made by the Majority Lenders in the good
faith and reasonable exercise of their discretion. Within 30 days after any such
request, the Company shall, and shall cause the appropriate Subsidiaries of the
Company to, (i) execute and deliver to the Administrative Agent such number of
copies as the Administrative Agent may specify of documents creating such
guaranties and (ii) do all other things which may be necessary or which the
Administrative Agent may reasonably request in order to confer upon and confirm
to the Lenders the benefits of such security.

          (c)     Notwithstanding anything to the contrary in this Section 9.21:

                  (I)    no Excluded Subsidiary shall be required to be or
          become a party to the Subsidiary Guaranty or otherwise Guarantee the
          obligations of the Company hereunder;

                  (II)   the Company and its Subsidiaries shall not be required
          to pledge more than 66% of the aggregate Voting Stock of such Excluded
          Subsidiary directly held by the Company or its Domestic Subsidiaries
          to the Administrative Agent under the Security Documents; and

                  (III)  the Company and its Subsidiaries shall not be required
          to pledge the stock of any other Excluded Subsidiary.

          (d)     The Company will not permit any of its Subsidiaries (other
than Excluded Subsidiaries or any SPE acting pursuant to the terms of an
Accounts Receivable Financing or Permitted Mortgage Financing permitted by the
terms of this Agreement) to enter into, after the date hereof, any indenture,
agreement, instrument or other arrangement (other than the Senior Subordinated
Debt Documents) that, directly or indirectly, prohibits or restrains, or has the
effect of prohibiting or restraining, or imposes materially adverse conditions
upon, the incurrence or payment of Indebtedness, the granting of Liens, the
declaration or payment of dividends, the making of loans, advances or
Investments or the sale, assignment, transfer or other disposition of Property.

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          9.22.   ENVIRONMENTAL MATTERS. The Company will promptly give to the
Lenders notice in writing of any complaint, order, citation, notice or other
written communication from any Person with respect to, or if the Company becomes
aware after due inquiry of, (i) the existence or alleged existence of a
violation of any applicable Environmental Law or the incurrence of any
liability, obligation, remedial action, loss, damage, cost, expense, fine,
penalty or sanction resulting from any air emission, water discharge, noise
emission, asbestos, Hazardous Substance or any other environmental, health or
safety matter at, upon, under or within any property now or previously owned,
leased, operated or used by the Company or any of its Subsidiaries or any part
thereof, or due to the operations or activities of the Company, any Subsidiary
or any other Person on or in connection with such property or any part thereof
(including receipt by the Company or any Subsidiary of any notice of the
happening of any event involving the Release or cleanup of any Hazardous
Substance), (ii) any Release on such property or any part thereof in a quantity
that is reportable under any applicable Environmental Law, (iii) the
commencement of any cleanup pursuant to or in accordance with any applicable
Environmental Law of any Hazardous Substances on or about such property or any
part thereof and (iv) any pending or threatened proceeding for the termination,
suspension or non-renewal of any permit required under any applicable
Environmental Law, in each of the cases (i), (ii), (iii) and (iv), which
individually or in the aggregate could have a Material Adverse Effect.

          9.23.   RESIDUAL ASSURANCES. The Company will not, and will not permit
any of its Subsidiaries to, create, incur or suffer to exist any Residual
Assurances, except that (notwithstanding Sections 9.08 and 9.14) the Company may
create a Residual Assurance with respect of the construction or acquisition of
any records management facility by any Affiliate of the Company so long as (a)
the maximum liability of the Company in respect of such Residual Assurance does
not exceed 15% of the fair market value (as determined in good faith by the
Board of Directors of the Company) of the completed records management facility,
and (b) the maximum liability of the Company in respect of all Residual
Assurances does not exceed $3,000,000 in the aggregate.

          9.24.   INVESTMENTS IN EXCLUDED SUBSIDIARIES. The Company will not,
and will not permit any of its Subsidiaries (other than its Excluded
Subsidiaries), to make any advance, loan or other extension of credit to, or any
other Investment in, or Guarantee any Indebtedness of, any Excluded Subsidiary
or any other person organized outside of the United States or principally
conducting its business outside the United States if, after giving effect
thereto, the aggregate outstanding amount of such Investments and Guaranties
(other than (a) Guaranties permitted under clause (viii) of the definition of
"Permitted Indebtedness" in Section 1.01 hereof, (b) the Guaranties by the
Company and its Subsidiaries of Indebtedness under the Canadian Commitments and
(c) Investments by the Company of up to EURO 30,000,000 in IME in order for it
to acquire "Project Mont Blanc") made after the Effective Date is greater than
$150,000,000 (with the applicable exchange rate for any Investment or Guaranty
or repayment thereof determined by reference to the relevant Exchange Rate in
effect at the time of such Investment or Guaranty or repayment); PROVIDED that
if the Domestic Leverage Ratio on the last day of each of the most recently
completed fiscal quarter and the quarter immediately preceding such quarter is
equal to or less than 4.0 to 1, the Company will be permitted to make such
Investments and Guaranties up to the aggregate amount of $300,000,000.

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          9.25.   HEDGING AGREEMENTS. The Company will not, and will not permit
any of its Subsidiaries to enter into any Hedging Agreement other than Hedging
Agreements entered into in the ordinary course of business (including Hedging
Agreements in respect of Indebtedness permitted under Section 9.08 hereof), and
not for speculative purposes, to protect against changes in interest rates or
foreign exchange rates. Without limiting the generality of the foregoing, the
Company will not, and will not permit any of its Subsidiaries to, enter into any
derivatives or other transactions with any financial institution, commodities or
stock exchange or clearing house (a "DERIVATIVES COUNTERPARTY") obligating the
Company or any of its Subsidiaries to make any payments to such Derivatives
Counterparty as a result of a change in market value of the Company's Capital
Stock or any Subordinated Indebtedness.

          9.26.   PERFECTION OF SECURITY INTERESTS IN STOCK OF FOREIGN
SUBSIDIARIES. Within 60 days after the Effective Date, the Company shall have
completed the perfection of security interests in the stock of Subsidiaries
organized in a jurisdiction outside of the United States of America and listed
in Annex 1 to the Company Pledge Agreement, Annex 1 to the Canadian Borrower
Pledge Agreement or Annex 1 to the Subsidiary Pledge Agreement.

          Section 10  DEFAULTS.

          10.01.  EVENTS OF DEFAULT. If one or more of the following events
(herein called "EVENTS OF DEFAULT") shall occur and be continuing:

          (a)     default in the payment of any principal of or interest on any
     Loan, any Reimbursement Obligation or any other amount payable hereunder
     when due; or

          (b)     the Company or any of its Subsidiaries (other than Excluded
     Subsidiaries) shall default in the payment when due of any principal of or
     interest on any Indebtedness having an aggregate outstanding principal
     amount of at least $10,000,000 (other than the Loans); or any event or
     condition shall occur which results in the acceleration of the maturity of
     any such Indebtedness of the Company or any of its Subsidiaries (other than
     Excluded Subsidiaries) or enables (or, with the giving of notice or lapse
     of time or both, would enable) the holder of any such Indebtedness or any
     Person acting on such holder's behalf to accelerate the maturity thereof;
     or

          (c)     any representation or warranty made or deemed made by the
     Company, the Canadian Borrower or any Subsidiary Guarantor in any Basic
     Document, or in any certificate or financial information furnished to any
     Lender, the Administrative Agent or the Canadian Administrative Agent
     pursuant to the provisions of any Basic Document, shall prove to have been
     false or misleading in any material respect as of the time made or
     furnished; or

          (d)     (i) the Company shall default in the performance of any of its
     obligations under Sections 9.08 through 9.21 and 9.23 hereof or (ii) the
     Company, the Canadian Borrower or any Subsidiary Guarantor shall default in
     the performance of any of its other obligations in any Basic Document, and
     such default described in this subclause (ii) shall continue unremedied for
     a period of 25 days after notice thereof to the Company by the
     Administrative Agent or the Majority Lenders (through the Administrative
     Agent); or

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          (e)     the Company or any of its Subsidiaries (except any De Minimus
     Excluded Subsidiary) shall admit in writing its inability to, or be
     generally unable to, pay its debts as such debts become due; or

          (f)     the Company or any of its Subsidiaries (except any De Minimus
     Excluded Subsidiary) shall (i) apply for or consent to the appointment of,
     or the taking of possession by, a receiver, custodian, trustee or
     liquidator of itself or of all or a substantial part of its property, (ii)
     make a general assignment for the benefit of its creditors, (iii) commence
     a voluntary case under the Bankruptcy Code, (iv) file a petition seeking to
     take advantage of any other law relating to bankruptcy, insolvency,
     reorganization, winding-up, or composition or readjustment of debts, (v)
     fail to controvert in a timely and appropriate manner, or acquiesce in
     writing to, any petition filed against it in an involuntary case under the
     Bankruptcy Code, or (vi) take any corporate action for the purpose of
     effecting any of the foregoing; or

          (g)     a proceeding or case shall be commenced, without the
     application or consent of the Company or any of its Subsidiaries (except
     any De Minimus Excluded Subsidiary) in any court of competent jurisdiction,
     seeking (i) its liquidation, reorganization, dissolution or winding-up, or
     the composition or readjustment of its debts, (ii) the appointment of a
     trustee, receiver, custodian, liquidator or the like of such Person or of
     all or any substantial part of its assets, or (iii) similar relief in
     respect of such Person under any law relating to bankruptcy, insolvency,
     reorganization, winding-up, or composition or adjustment of debts, and such
     proceeding or case shall continue undismissed, or an order, judgment or
     decree approving or ordering any of the foregoing shall be entered and
     continue unstayed and in effect, for a period of 60 days; or an order for
     relief against such Person shall be entered in an involuntary case under
     the Bankruptcy Code; or

          (h)     a final judgment or judgments (other than up to $25,000,000 of
     judgments as to which the Company is fully insured and the relevant insurer
     has agreed to pay such judgment) by a court or courts (or a final order by
     an appropriate Governmental Authority) shall be rendered against the
     Company or any of its Subsidiaries (except any De Minimus Excluded
     Subsidiary) in excess of $10,000,000 in the aggregate, and the same shall
     not be discharged (or provision shall not be made for such discharge), or a
     stay of execution thereof shall not be procured, within 30 days from the
     date of entry thereof, or the Company or such Subsidiary shall not, within
     said period of 30 days, or such longer period during which execution of the
     same shall have been stayed, appeal therefrom and cause the execution
     thereof to be stayed during such appeal; or

          (i)     the Company or any member of the Controlled Group shall fail
     to pay when due an amount or amounts aggregating in excess of $10,000,000
     which it shall have become liable to pay to the PBGC or to a Plan under
     Title IV of ERISA; or notice of intent to terminate a Plan or Plans having
     aggregate Unfunded Liabilities in excess of $10,000,000 shall be filed
     under Title IV of ERISA by the Company or any member of the Controlled
     Group, any plan administrator or any combination of the foregoing; or the
     PBGC shall institute proceedings under Title IV of ERISA to terminate or to
     cause a trustee to be appointed to administer any such Plan or Plans or a
     proceeding shall be

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     instituted by a fiduciary of any such Plan or Plans against the Company or
     any member of the Controlled Group to enforce Section 515 or 421 9(c)(5) of
     ERISA; or a condition shall exist by reason of which the PBGC would be
     entitled to obtain a decree adjudicating that any such Plan or Plans must
     be terminated; or there shall occur a complete or partial withdrawal from,
     or a default, within the meaning of Section 421 9(c)(5) of ERISA, with
     respect to, one or more Multiemployer Plans which could cause the Company
     or one or more members of the Controlled Group to incur a current payment
     obligation in excess of $10,000,000; or

          (j)     an Excluded Subsidiary Material Adverse Change or any Change
     of Control shall occur;

          (k)     (i) any Security Document or the Company Guaranty or the
     Subsidiary Guaranty shall cease, for any reason, to be in full force and
     effect (other than as provided therein) or any party thereto (other than
     the Lenders) shall so assert in writing; or (ii) any Security Document
     shall cease to be effective to grant a Lien on the collateral described
     therein with the priority purported to be created thereby; or

          (l)     any event of default (subject to an additional grace period,
     except in the case of a bankruptcy event, of 10 business days for payment
     defaults and of 20 business days otherwise) under the IME Credit Agreement.

THEREUPON: the Administrative Agent may (and, if directed by the Majority
Lenders, shall) (a) declare the Commitments terminated (whereupon the
Commitments shall be terminated) and/or (b) declare the principal amount then
outstanding of and the accrued interest on the Loans, the Reimbursement
Obligations, and commitment fees and all other amounts payable hereunder to be
forthwith due and payable, whereupon such amounts shall be and become
immediately due and payable, without notice (including, without limitation,
notice of intent to accelerate), presentment, demand, protest or other
formalities of any kind, all of which are hereby expressly waived by the Company
and the Canadian Borrower; PROVIDED that in the case of the occurrence of an
Event of Default with respect to the Company referred to in clause (f) or (g) of
this Section 10.01, the Commitments shall be automatically terminated and the
principal amount then outstanding of and the accrued interest on the Loans, the
Reimbursement Obligations, and commitment fees and all other amounts payable
hereunder shall be and become automatically and immediately due and payable,
without notice (including, without limitation, notice of intent to accelerate),
presentment, demand, protest or other formalities of any kind, all of which are
hereby expressly waived by the Company and the Canadian Borrower.

          In addition, upon the occurrence and during the continuance of any
Event of Default (if the Administrative Agent has declared the principal amount
then outstanding of, and accrued interest on, the Loans and all other amounts
payable by the Company, the Canadian Borrower to be due and payable), the
Company agrees that it shall, if requested by the Administrative Agent or the
Majority Lenders through the Administrative Agent (and, in the case of any Event
of Default referred to in clause (f) or (g) of this Section 10.01 with respect
to the Company or the Canadian Borrower, forthwith, without any demand or the
taking of any other action by the Administrative Agent or such Lenders) provide
cover for the Letter of Credit Liabilities by paying to the Administrative Agent
immediately available funds in an amount

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equal to the then aggregate undrawn stated amount of all Letters of Credit,
which funds shall be held by the Administrative Agent in the Collateral Account
as collateral security in the first instance for the Letter of Credit
Liabilities.

          10.02.  RATABLE TREATMENT OF LENDERS. In the event that the Loans and
the Reimbursement Obligations shall be declared or become immediately due and
payable on any date (the "ACCELERATION DATE") pursuant to Section 10.01 hereof,
the Company, the Canadian Borrower and the Revolving Lenders agree that the
outstanding Revolving Loans and Reimbursement Obligations and accrued but unpaid
interest thereon not denominated in Dollars shall be automatically converted to
Dollars on the Acceleration Date at the then applicable Exchange Rate and any
Reimbursement Obligation not denominated in Dollars thereafter arising shall be
automatically converted to Dollars on the date of the drawing giving rise
thereto under the relevant Letter of Credit at the then applicable Exchange
Rate. The Revolving Lenders hereby irrevocably agree for the benefit of each
other (and not for the benefit of the Company, the Canadian Borrower or the
other Obligors) that, effective as of the Acceleration Date, each Revolving
Lender shall acquire participations in each then outstanding Revolving Loan and
Letter of Credit Liability in proportion to the aggregate Revolving Commitments
of such Revolving Lender to the aggregate Revolving Commitments of all the
Revolving Lenders, in each case determined immediately prior to the Acceleration
Date (such Revolving Lender's "PROPORTION"). On or promptly following the
Acceleration Date, the Administrative Agent shall determine for each Revolving
Lender the difference between (a) such Revolving Lender's Proportion of the
aggregate principal amount of the outstanding Revolving Loans and Reimbursement
Obligations on the Acceleration Date after giving effect to the automatic
conversion to Dollars and (b) the aggregate principal amount of such Revolving
Lender's actual outstanding Revolving Loans and Reimbursement Obligations on the
Acceleration Date after giving effect to the automatic conversions to Dollars.
Each Revolving Lender whose difference is positive shall make a payment which is
equal to such difference to the Administrative Agent in Dollars in immediately
available funds on a date set by the Administrative Agent promptly following the
Acceleration Date. The Administrative Agent shall distribute such payment to the
Revolving Lenders whose differences are negative, with such distribution to be
ratable based upon the respective amounts of such negative differences. On each
subsequent date on which a Reimbursement Obligation arises by virtue of a draw
on a Letter of Credit, each Revolving Lender shall, promptly after being
notified thereof, make a payment to the Issuing Lender equal to its Proportion
of such Reimbursement Obligation. To the extent that any Revolving Lender shall
fail to pay any amount required to be paid pursuant to this Section 10.02 on the
due date therefor, such Revolving Lender shall pay interest to the
Administrative Agent for ratable distribution to the Revolving Lenders or
Issuing Lenders entitled thereto on such amount from and including such due date
to but excluding the date such payment is made at a rate per annum equal to the
Federal Funds Effective Rate, PROVIDED that if such Revolving Lender shall fail
to make such payment within three Business Days of such due date, then,
retroactively to the due date, such Revolving Lender shall be obligated to pay
interest on such amount at the ABR Rate.

          Section 11  THE ADMINISTRATIVE AGENT.

          11.01.  APPOINTMENT POWERS AND IMMUNITIES. Each Lender hereby
irrevocably appoints and authorizes the Administrative Agent to act as its agent
hereunder and under the other Basic Documents with such powers as are
specifically delegated to the Administrative

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Agent by the terms hereof and thereof, together with such other powers as are
reasonably incidental thereto. The Administrative Agent (which term as used in
this Section 11 shall include reference to its affiliates and its own and its
affiliates' officers, directors, employees and agents): (a) shall have no duties
or responsibilities except those expressly set forth in this Agreement and the
other Basic Documents, and shall not by reason of this Agreement or any other
Basic Document be a trustee for any Lender; (b) shall not be responsible to the
Lenders for any recitals, statements, representations or warranties contained in
this Agreement or any other Basic Document, or in any certificate or other
document referred to or provided for in, or received by any of them under, this
Agreement or any other Basic Document, or for the value, validity,
effectiveness, genuineness, enforceability or sufficiency of this Agreement or
any other Basic Document or any other document referred to or provided for
herein or therein or for any failure by the Company, the Canadian Borrower or
any of the Subsidiary Guarantors or any other Person to perform any of its
obligations hereunder or thereunder; (c) shall not be required to initiate or
conduct any litigation or collection proceedings hereunder or under any other
Basic Document except to the extent requested by the Majority Lenders; and (d)
shall not be responsible for any action taken or omitted to be taken by it
hereunder or under any other Basic Document or any other document or instrument
referred to or provided for herein or therein or in connection herewith or
therewith, except for its own gross negligence or willful misconduct. The
Administrative Agent may employ agents and attorneys-in-fact and shall not be
responsible for the negligence or misconduct of any such agents or
attorneys-in-fact selected by it with reasonable care.

          11.02.  RELIANCE BY ADMINISTRATIVE AGENT. The Administrative Agent
shall be entitled to rely upon any certification, notice or other communication
(including any thereof by telephone, telex, telegram or cable) believed by it to
be genuine and correct and to have been signed or sent by or on behalf of the
proper Person or Persons, and upon advice and statements of legal counsel,
independent accountants and other experts selected by the Administrative Agent.
As to any matters not expressly provided for by this Agreement or any other
Basic Document, the Administrative Agent shall in all cases be fully protected
in acting, or in refraining from acting, hereunder and thereunder in accordance
with instructions signed by the Majority Lenders and such instructions of the
Majority Lenders and any action taken or failure to act pursuant thereto shall
be binding on all of the Lenders.

          11.03.  DEFAULTS. The Administrative Agent shall not be deemed to
have knowledge of the occurrence of a Default (other than a Default of the type
specified in Section 10.01(a)) unless the Administrative Agent has received
notice from a Lender or the Company or the Canadian Borrower specifying such
Default and stating that such notice is a "Notice of Default". In the event that
the Administrative Agent receives such a notice of the occurrence of a Default,
the Administrative Agent shall give prompt notice thereof to the Lenders. The
Administrative Agent shall (subject to Section 11.07 hereof) take such action
with respect to such Default as shall be directed by the Majority Lenders,
provided that, unless and until the Administrative Agent shall have received
such directions, the Administrative Agent may (but shall not be obligated to)
take such action, or refrain from taking such action, with respect to such
Default as it shall deem advisable in the best interests of the Lenders. The
Administrative Agent shall deliver to the Lenders a copy of any written
declaration made pursuant to the second to last paragraph of Section 10.01
hereof.

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                                                                              90

          11.04.  RIGHTS AS A LENDER. With respect to its Commitments and the
Loans made by it, the Administrative Agent in its capacity as a Lender hereunder
shall have the same rights and powers hereunder as any other Lender and may
exercise the same as though it were not acting as the Administrative Agent and
the term "Lender" or "Lenders" shall, unless the context otherwise indicates,
include the Administrative Agent in its individual capacity. The Administrative
Agent in its individual capacity may (without having to account therefor to any
Lender) accept deposits from, lend money to and generally engage in any kind of
banking, trust or other business with the Company, the Canadian Borrower and the
Subsidiary Guarantors (and their respective Affiliates) as if it were not acting
as the Administrative Agent, and the Administrative Agent in its individual
capacity may accept fees and other consideration from the Company or the
Canadian Borrower (in addition to the agency fees and arrangement fees
heretofore agreed to between the Company or the Canadian Borrower and the
Administrative Agent) for services in connection with this Agreement or
otherwise without having to account for the same to the Lenders.

          11.05.  INDEMNIFICATION. The Lenders agree to indemnify the
Administrative Agent (to the extent not reimbursed under Section 12.03 or 12.04
hereof, but without limiting the obligations of the Company under said Sections
12.03 and 12.04), ratably in accordance with the principal amount of their
respective Loans and Reimbursement Obligations outstanding, or if no Loans or
Reimbursement Obligations are outstanding, ratably in accordance with their
respective Revolving Commitments, for any and all liabilities, obligations,
losses, damages, penalties, actions, judgments, suits, costs, expenses or
disbursements of any kind and nature whatsoever which may be imposed on,
incurred by or asserted against the Administrative Agent in any way relating to
or arising out of this Agreement or any other Basic Document or any other
documents contemplated by or referred to herein or therein or the transactions
contemplated hereby or thereby (including, without limitation, the costs and
expenses which the Company is obligated to pay under Sections 12.03 and 12.04
hereof but excluding, unless a Default has occurred and is continuing, normal
administrative costs and expenses incident to the performance of its agency
duties hereunder) or the enforcement of any of the terms hereof or thereof or of
any such other documents, PROVIDED, that no Lender shall be liable for any of
the foregoing to the extent they arise from the gross negligence or willful
misconduct of the party to be indemnified.

          11.06.  NON-RELIANCE ON ADMINISTRATIVE AGENT AND OTHER LENDERS. Each
Lender agrees that it has, independently and without reliance on the
Administrative Agent or any other Lender, and based on such documents and
information as it has deemed appropriate, made its own credit analysis of the
Company and the Canadian Borrower and decision to enter into this Agreement and
that it will, independently and without reliance upon the Administrative Agent
or any other Lender, and based on such documents and information as it shall
deem appropriate at the time, continue to make its own analysis and decisions in
taking or not taking action under this Agreement or any of the other Basic
Documents. The Administrative Agent shall not be required to keep itself
informed as to the performance or observance by the Company, the Canadian
Borrower and the Subsidiary Guarantors of this Agreement or any of the other
Basic Documents or any other document referred to or provided for herein or
therein or to inspect the properties or books of the Company, the Canadian
Borrower or any of the Subsidiary Guarantors. Except for notices, reports and
other documents and information expressly required to be furnished to the
Lenders by the Administrative Agent hereunder or the other Basic Documents, the
Administrative Agent shall not have any duty or responsibility to provide any
Lender with any

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credit or other information concerning the affairs, financial condition or
business of the Company, the Canadian Borrower or any of the Subsidiary
Guarantors (or any of their affiliates) which may come into the possession of
the Administrative Agent.

          11.07.  FAILURE TO ACT. Except for action expressly required of the
Administrative Agent hereunder and under the other Basic Documents, the
Administrative Agent shall in all cases be fully justified in failing or
refusing to act hereunder and thereunder unless it shall receive further
assurances to its satisfaction by the Lenders of their indemnification
obligations under Section 11.05 hereof against any and all liability and expense
which may be incurred by it by reason of taking or continuing to take any such
action.

          11.08.  RESIGNATION OR REMOVAL OF ADMINISTRATIVE AGENT. Subject to the
appointment and acceptance of a successor Administrative Agent as provided
below, the Administrative Agent may resign at any time by giving notice thereof
to the Lenders and the Company and the Administrative Agent may be removed at
any time with or without cause by the Majority Lenders. Upon any such
resignation or removal the Majority Lenders shall have the right to appoint a
successor Administrative Agent reasonably acceptable to the Company. Upon any
such resignation or removal, the Administrative Agent that resigned or was
removed shall, to the extent that its annual agency fee was paid in advance, pay
to the Company an amount equal to such fee multiplied by a fraction the
numerator of which shall be the number of days remaining on the date of such
resignation or removal until the next anniversary of the Effective Date, and the
denominator of which shall be 365. If no successor Administrative Agent shall
have been so appointed by the Majority Lenders and shall have accepted such
appointment within 30 days after the retiring Administrative Agent's giving of
notice of resignation or the Majority Lenders' removal of the retiring
Administrative Agent (the "Notice Date"), then the retiring Administrative Agent
may, on behalf of the Lenders, appoint a successor Administrative Agent
reasonably acceptable to the Company. Any successor Administrative Agent shall
be (i) a Lender or (ii) if no Lender has accepted such appointment within 30
days after the Notice Date, a bank which has an office in New York, New York
with a combined capital and surplus of at least $250,000,000. Upon the
acceptance of any appointment as Administrative Agent hereunder by a successor
Administrative Agent, such successor Administrative Agent shall thereupon
succeed to and become vested with all the rights, powers, privileges and duties
of the retiring Administrative Agent, and the retiring Administrative Agent
shall be discharged from its duties and obligations hereunder. After any
retiring Administrative Agent's resignation or removal hereunder as
Administrative Agent, the provisions of this Section 11 shall continue in effect
for its benefit in respect of any actions taken or omitted to be taken by it
while it was acting as the Administrative Agent.

          11.09.  CONSENTS UNDER BASIC DOCUMENTS. Without the prior written
consent of the Majority Lenders, the Administrative Agent will not consent to
any modification, supplement or waiver under any of the Basic Documents or any
of the other documents described in Section 9.19 hereof.

          11.10.  COLLATERAL SUB-AGENTS. Each Lender by its execution and
delivery of this Agreement agrees, as contemplated by the Security Documents,
that, in the event it shall hold any Liquid Investments referred to therein,
such Liquid Investments shall be held in the name

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and under the control of such Lender and such Lender shall hold such Liquid
Investments as a collateral sub-agent for the Administrative Agent thereunder.

          11.11.  MULTI-CURRENCY PAYMENT AGENT AND CANADIAN ADMINISTRATIVE
AGENT. The Multi-Currency Payment Agent referred to herein and the Canadian
Administrative Agent referred to in Annex A hereto shall be deemed to be
sub-agents of the Administrative Agent for all purposes of this Agreement and
entitled to the benefits of this Section 11.

          11.12.  ADDITIONAL MINISTERIAL POWERS OF THE AGENTS. The
Administrative Agent is hereby irrevocably authorized by each of the Lenders to
execute any document creating any Lien and to release any Lien covering any
asset of the Company or any of its Subsidiaries (including, without limitation,
any Facilities, accounts receivable or inventory) that is the subject of a
disposition, sale or assignment which is permitted under this Agreement.

          Section 12  MISCELLANEOUS.

          12.01.  WAIVER. No failure on the part of the Administrative Agent or
any Lender to exercise and no delay in exercising, and no course of dealing with
respect to, any right, power or privilege under any Basic Document shall operate
as a waiver thereof, nor shall any single or partial exercise of any right,
power or privilege thereunder preclude any other or further exercise thereof or
the exercise of any other right, power or privilege. The remedies provided in
the Basic Documents are cumulative and not exclusive of any remedies provided by
law.

          12.02.  NOTICES. All notices and other communications provided for
herein (including, without limitation, any modifications of, or waivers or
consents under, this Agreement) shall be given or made by telecopy or other
writing and telecopied, mailed or delivered to the intended recipient (a) in the
case of the Company, the Canadian Borrower, the Administrative Agent, the
Multi-Currency Payment Agent or the Canadian Administrative Agent at the
"Address for Notices" specified below its name on the signature pages hereof;
(b) in the case of any Lender, at its address (or telecopy number) set forth in
its Administrative Questionnaire; or, as to any party, at such other address as
shall be designated by such party in a notice to the Company, the Canadian
Borrower and the Administrative Agent given in accordance with this Section
12.02. Except as otherwise provided in this Agreement, all such communications
shall be deemed to have been duly given when transmitted by telecopier (and
receipt is electronically confirmed), personally delivered or, in the case of a
mailed notice, upon receipt, in each case given or addressed as aforesaid.

          12.03.  EXPENSES ETC. The Company agrees to pay or reimburse each of
the Lenders, the Administrative Agent and the Arranger for paying: (a) the
reasonable fees and expenses of Simpson Thacher & Bartlett, special counsel to
the Administrative Agent, in connection with (i) the preparation, execution and
delivery of this Agreement (including the Exhibits hereto) and the Security
Documents and the making of the Loans hereunder and (ii) any modification,
supplement or waiver of any of the terms of this Agreement or any other Basic
Document (including, without limitation, the amendment and restatement evidenced
hereby); (b) all reasonable costs and expenses of the Lenders, the
Administrative Agent and the Arranger (including reasonable counsels' fees) in
connection with the enforcement of this Agreement or any other Basic Document or
any bankruptcy, insolvency or other proceedings); (c) all mortgage,

<Page>

                                                                              93

intangible, transfer, stamp, documentary or other similar taxes, assessments or
charges levied by any governmental or revenue authority in respect of this
Agreement or any other Basic Document or any other document referred to herein
or therein; and (d) all costs, expenses, taxes, assessments and other charges
incurred in connection with any filing, registration, recording or perfection of
any security interest contemplated by this Agreement, any Security Document or
any document referred to herein or therein.

          12.04.  INDEMNIFICATION. The Company shall indemnify the
Administrative Agent, the Arranger, the Canadian Administrative Agent, the
Lenders and each affiliate thereof and their respective directors, officers,
employees and agents from, and hold each of them harmless against, any and all
losses, liabilities, claims or damages to which any of them may become subject,
insofar as such losses, liabilities, claims or damages arise out of, relate to
or result from any (i) Loan by any Lender hereunder or (ii) breach by the
Company or the Canadian Borrower of this Agreement or any other Basic Document
or (iii) any Environmental Liabilities (whether known or unknown) or (iv) any
investigation, litigation or other proceeding (including any threatened
investigation or proceeding) relating to the foregoing, and the Company shall
reimburse the Administrative Agent, the Canadian Administrative Agent and each
Lender, and each affiliate and their respective directors, officers, employees
and agents, upon demand for any reasonable expenses (including legal fees)
incurred in connection with any such investigation or proceeding; but excluding
any such losses, liabilities, claims, damages or expenses incurred by reason of
the gross negligence or willful misconduct of the Person to be indemnified.

          12.05.  AMENDMENTS. ETC. No amendment or waiver of any provision of
this Agreement, nor any consent to any departure by the Company or the Canadian
Borrower therefrom, shall in any event be effective unless the same shall be
agreed or consented to by the Majority Lenders and the Company, and each such
waiver or consent shall be effective only in the specific instance and for the
specific purpose for which given; PROVIDED that no such change, waiver,
discharge or termination shall, without the consent of each Lender (other than a
defaulting Lender) directly affected thereby, (i) extend the Commitment
Termination Date (it being understood that any waiver of any prepayment of, or
the method of application of any prepayment to the amortization of, Loans shall
not constitute any such extension), or extend the stated maturity of any Letter
of Credit beyond the Commitment Termination Date, or extend the scheduled date
of any payment of principal of any Term Loan, or reduce the rate or extend the
time of payment of interest (other than as a result of waiving the applicability
of any post-default increase in interest rates) or fees, or reduce the principal
amount thereof, or increase any Commitment of any Lender over the amount thereof
then in effect (it being understood that a waiver of any Default or Event of
Default or of a mandatory reduction in the Commitments shall not constitute a
change in the terms of a Commitment of a Lender), (ii) amend, modify or waive
any provision of this Section 12.05, (iii) reduce the percentage specified in,
or (except to give effect to any additional facilities hereunder) otherwise
modify, the definition of Majority Lenders, (iv) release all or substantially
all of the security for the obligations of the Company or the Canadian Borrower
under this Agreement, (v) change the order of any mandatory prepayment provided
for in Section 3.02(b) or (c) hereof without the consent of Term Lenders having
at least 51% of the aggregate principal amount of the Term Loans or (vi) release
all or substantially all of the Subsidiary Guarantors from their obligations
under the Subsidiary Guaranty. Notwithstanding anything in this Section 12.05 to
the contrary, no amendment, waiver

<Page>

                                                                              94

or consent shall be made (x) with respect to Section 11 without the consent of
the Administrative Agent or (y) with respect to Annex A hereto without the
consent of the Canadian Borrower.

          12.06.  SUCCESSORS AND ASSIGNS. This Agreement shall be binding upon
and inure to the benefit of the parties hereto and their respective successors
and assigns except that the Company and the Canadian Borrower may not assign
their rights or obligations hereunder without the prior written consent of all
of the Lenders. Each Lender may assign all or a portion of its rights and
obligations under this Agreement (i) with respect to the Term Loans, (x) to any
other Lender, to any affiliate of a Lender or to any entity (an "APPROVED FUND")
(whether a corporation, partnership, trust or otherwise) that is engaged in
making, purchasing, holding or otherwise investing in bank loans and similar
extensions of credit in the ordinary course of its business and is administered
or managed by a Lender, an affiliate of such Lender or an entity or an affiliate
of an entity that administers or manages a Lender, or (y) with the consent of
the Administrative Agent and of the Company, and (ii) with respect to the
Revolving Commitments, (x) with the consent of the Administrative Agent and of
the Issuing Bank or the Canadian Issuing Bank, to any other Lender, to any
affiliate of a Lender or to an Approved Fund, or (y) with the consent of the
Administrative Agent, of the Issuing Bank or the Canadian Issuing Bank, and of
the Company (provided, that the consent of the Company to any assignment shall
not be required if an Event of Default hereunder shall have occurred and be
continuing), which consents (other than the consent of the Administrative Agent
to the assignment of any Revolving Commitment) shall not be unreasonably
withheld or delayed, to any other bank or financial institution (it being
understood that, in the case of the Canadian Issuing Bank, it shall not be
unreasonable to withhold consent in the case of any proposed assignment to any
entity or entities rated below BBB+ by Standard & Poor's, a Division of the
McGraw-Hill Companies, Inc., or other comparable rating by another comparable
rating agency), PROVIDED that any such partial assignment shall not, unless the
Company and the Administrative Agent otherwise agree, be less than $5,000,000
(or, in the case of Term Loans, $1,000,000), or if the remainder of the Lender's
Commitment or Term Loans is less than $5,000,000, such lesser amount. Upon
execution and delivery to the Administrative Agent of an Assignment and
Assumption substantially in the form of Exhibit N hereto by the assignor and the
assignee together with payment by such assignee to the Administrative Agent of a
processing fee of $2,500, such assignee shall have, to the extent of such
assignment (unless otherwise provided therein), the same rights and benefits as
it would have if it were a Lender hereunder and the assignor shall be, to the
extent of such assignment (unless otherwise provided therein), released from its
obligations under this Agreement. Each Lender may (without the consent of any
other party to this Agreement) sell participations in all or any part of any
Loan or Loans or any Commitment or Commitments made by it to another bank or
other entity, in which event the participant shall not have any rights under
this Agreement (except as provided in the next succeeding sentence hereof) (the
participant's rights against such Lender in respect of such participation to be
those set forth in the agreement executed by such Lender in favor of the
participant relating thereto, which agreement shall not give the participant the
right to consent to any modification, amendment or waiver other than one
described in clause (i), (ii), (iii),(iv), (v) or (vi) of Section 12.05 hereof).
Each of the Company and the Canadian Borrower agrees that each participant shall
be entitled to the benefits of Sections 5.07 and 6 of this Agreement and Section
3.8 of Annex A hereto with respect to its participation; PROVIDED that no
participant shall be entitled to receive any greater amount pursuant to such
Sections than the transferor Lender would have been entitled to receive in
respect of the amount of the participation transferred by such transferor Lender
to such

<Page>

                                                                              95

participant had no such transfer occurred. Each Lender may furnish any
information concerning the Company and its Subsidiaries in the possession of
such Lender from time to time to assignees and participants (including
prospective assignees and participants) which have agreed in writing to be bound
by the provisions of Section 12.07 hereof. The Administrative Agent and the
Company may, for all purposes of this Agreement, treat any Lender as the holder
of any Note or C$ Note drawn to its order (and owner of the Loans evidenced
thereby) until written notice of assignment, participation or other transfer
shall have been received by them from such Lender.

          In addition to the assignments and participations permitted the
foregoing provisions of this Section 12.06, any Lender may (without notice to
the Company, the Canadian Borrower, the Administrative Agent, the Issuing Bank
or any other Lender and without payment of any fee) assign and pledge all or any
portion of its Loans and its Notes (i) to any Federal Reserve Bank as collateral
security pursuant to Regulation A of the Board of Governors of the Federal
Reserve System and any Operating Circular issued by such Federal Reserve Bank
and (ii) with respect to any Lender which is a fund, to its trustee or creditors
in support of its obligations to its trustee or creditors, and such Loans and
Notes shall be fully transferable as provided therein. No such assignment
pursuant to the preceding sentence shall release the assigning Lender from its
obligations hereunder.

          12.07.  CONFIDENTIALITY. Each Lender agrees to exercise all reasonable
efforts to keep any information delivered or made available by or on behalf of
the Company to it which has not been publicly disclosed confidential from anyone
other than persons employed or retained by such Lender who are or are expected
to become engaged in evaluating, approving, structuring or administering the
Loans; PROVIDED that nothing herein shall prevent any Lender from disclosing
such information (i) to any other Lender, (ii) to the officers, directors,
employees, agents, attorneys and accountants of such Lender or its affiliates
who have a need to know such information in accordance with customary banking
practices and who receive such information having been made aware of the
restrictions set forth in this Section, (iii) upon the order of any court or
administrative agency, (iv) upon the request or demand of any regulatory agency
or authority having jurisdiction over such Lender, (v) to the extent reasonably
required in connection with any litigation to which the Administrative Agent,
any Lender, the Company, the Canadian Borrower, any Subsidiary Guarantor or
their respective affiliates may be a party, (vi) to the extent reasonably
required in connection with the exercise of any remedy hereunder, (vii) to such
Lender's legal counsel and independent auditors, and (viii) to any actual or
proposed participant or assignee of all or part of its rights hereunder which
has agreed in writing to be bound by the provisions of this Section 12.07.

          12.08.  SURVIVAL. The obligations of the Company under Sections 6.01,
6.05, 6.06, 6.08, 6.09, 12.03 and 12.04 hereof and of the Canadian Borrower
under such Sections and Section 3.8 of Annex A hereto and the obligations of the
Lenders under Section 11.05 shall survive the repayment of the Loans and the
termination of the Commitments.

          12.09.  CAPTIONS. Captions and section headings appearing herein are
included solely for convenience of reference and are not intended to affect the
interpretation of any provision of this Agreement.

<Page>

                                                                              96

          12.10.  COUNTERPARTS; INTEGRATION. This Agreement may be executed in
any number of counterparts, all of which taken together shall constitute one and
the same instrument, and any of the parties hereto may execute this Agreement by
signing any such counterpart. This Agreement constitutes the entire agreement
and understanding among the parties hereto and supersedes any and all prior
agreements and understandings, oral and written, relating to the subject matter
hereof.

          12.11.  GOVERNING LAW; SUBMISSION TO JURISDICTION; WAIVER OF JURY
TRIAL. THIS AGREEMENT AND THE NOTES SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE WITH THE LAW OF THE STATE OF NEW YORK. EACH OF THE COMPANY AND THE
CANADIAN BORROWER HEREBY SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE UNITED
STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK AND OF ANY NEW YORK
STATE COURT SITTING IN NEW YORK CITY FOR PURPOSES OF ALL LEGAL PROCEEDINGS
ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE OTHER BASIC DOCUMENTS OR THE
TRANSACTIONS CONTEMPLATED HEREBY. EACH OF THE COMPANY AND THE CANADIAN BORROWER
IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY OBJECTION WHICH
IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH PROCEEDING
BROUGHT IN SUCH A COURT AND ANY CLAIM THAT ANY SUCH PROCEEDING BROUGHT IN SUCH A
COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. EACH OF THE COMPANY, THE
CANADIAN BORROWER, THE ADMINISTRATIVE AGENT AND THE LENDERS HEREBY IRREVOCABLY
WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF
OR RELATING TO THIS AGREEMENT, THE OTHER BASIC DOCUMENTS OR THE TRANSACTIONS
CONTEMPLATED HEREBY.

          12.12.  CANADIAN BORROWER'S AGENT. The Canadian Borrower, by execution
and delivery of this Agreement, irrevocably appoints the Company as its agent
and attorney-in-fact for all purposes of this Agreement, irrevocably designates,
appoints and empowers the Company, as its designee and agent, for service of any
and all legal process, summons, notices and documents which may be served in any
such action or proceeding and hereby ratifies and confirms, and agrees to be
bound by, all actions taken by the Company on its behalf pursuant to the
foregoing authorization. The Company irrevocably accepts such appointment.
Without limiting the generality of the foregoing, all notices from and to the
Canadian Borrower hereunder shall be given by or to the Company on its behalf.
Each Lender, the Canadian Administrative Agent and the Administrative Agent may
conclusively rely on the authority of the Company to act on behalf of the
Canadian Borrower.

          12.13.  DESIGNATION OF INDEBTEDNESS. The indebtedness incurred
hereunder constitutes "Senior Debt" or "Senior Indebtedness", as the case may be
(and, accordingly, "Designated Senior Debt" or "Designated Senior Indebtedness",
as the case may be) under the Senior Subordinated Debt Indentures and the other
Senior Subordinated Debt Documents.

          12.14.  AMENDMENTS TO SECURITY DOCUMENTS, ETC. Each of the parties
hereby consents to and approves in all material respects the Acknowledgment and
Confirmation of Guarantee or Security Documents, dated as of the date hereof,
among the Company, Iron

<Page>

                                                                              97

Mountain Canada Corporation, the Subsidiary Guarantors, the Administrative Agent
and the Canadian Administrative Agent, and substantially in the form attached
hereto as Exhibit J, upon the terms and conditions set forth therein, including,
without limitation, the amendments to the Security Documents effected thereby,
including the amendment to the Company Pledge Agreement, the Subsidiary Pledge
Agreement and the Canadian Borrower Pledge Agreement to include as part of the
Collateral, as defined therein, intercompany notes and advances and the
amendment to the Company Guarantee to include within such Guarantee the
Reimbursement Obligations of the Canadian Borrower in respect of Canadian
Letters of Credit.

          12.15.  USA PATRIOT ACT. Each Lender hereby notifies the Company that
pursuant to the requirements of the USA Patriot Act (Title III of Pub. L. 107-56
(signed into law October 26, 2001)) (the "ACT"), it is required to obtain,
verify and record information that identifies the Company, which information
includes the name and address of the Company and other information that will
allow such Lender to identify the Company in accordance with the Act.


<Page>


          The following exhibits have been omitted and will be supplementally
furnished to the Securities and Exchange Commission upon request:


                                    EXHIBITS

EXHIBIT A-1  - Form of Revolving Credit Note
EXHIBIT A-2  - Form of Term Note
EXHIBIT B    - Subsidiary Guaranty
EXHIBIT C    - Company Guaranty
EXHIBIT D    - Company Pledge Agreement
EXHIBIT E    - Subsidiary Pledge Agreement
EXHIBIT F    - Canadian Borrower Pledge Agreement
EXHIBIT G-1  - Form of Opinion of Special New York Counsel to the Company
EXHIBIT G-2  - Form of Opinion of Special Pennsylvania Counsel to the Company
EXHIBIT G-3  - Form of Opinion of Special Nova Scotia Counsel to the Canadian
               Borrower
EXHIBIT H    - Form of Opinion of Special New York Counsel to the Administrative
               Agent
EXHIBIT I    - Exemption Certificate
EXHIBIT J    - Form of Acknowledgment and Confirmation of Guarantee or Security
               Document
EXHIBIT K    - Form of Commitment Increase Supplement
EXHIBIT L    - Form of Additional Lender Supplement
EXHIBIT M    - Form of Incremental Term Loan Activation Notice
EXHIBIT N    - Form of Assignment and Assumption


<Page>

          IN WITNESS WHEREOF, the parties hereto have caused this Agreement to
be duly executed and delivered as of the day and year first above written.

                                    COMPANY:

                                    IRON MOUNTAIN INCORPORATED


                                    By /s/
                                       --------------------------------
                                    Title:

                                    Address for Notices:

                                    745 Atlantic Avenue
                                    Boston, Massachusetts 02111

                                    Attention:    John F. Kenny, Jr.
                                                  Executive Vice President
                                                  and Chief Financial Officer

                                    Fax No.:      (617) 350-7881

                                    Taxpayer ID Number:
                                                        ---------------------

                                    COPY TO:

                                    Sullivan & Worcester LLP
                                    One Post Office Square
                                    Boston, Massachusetts 02109
                                    Attention: Harry E. Ekblom, Jr.

                                    Fax No.: (617) 338-2880

<Page>

                                    CANADIAN BORROWER:

                                    IRON MOUNTAIN CANADA CORPORATION


                                    By /s/
                                       ---------------------------------
                                    Title:

                                    Address for Notices:

                                    Iron Mountain Canada Corporation
                                    195 Summerlea Road
                                    Brampton, Ontario, Canada L6T 4P6
                                    Fax: (905) 792-2567

                                    with a copy to:
                                    Iron Mountain Incorporated.
                                    745 Atlantic Avenue
                                    Boston, Massachusetts 02111
                                    Attention:    John F. Kenny, Jr.
                                                  Executive Vice President
                                                  and Chief Financial Officer

<Page>

                                   US$ LENDERS


                                   JPMORGAN CHASE BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   FLEET NATIONAL BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   WACHOVIA BANK, NATIONAL ASSOCIATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NOVA SCOTIA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   HSBC BANK USA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NEW YORK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CREDIT LYONNAIS NEW YORK BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNION BANK OF CALIFORNIA, N.A.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CITIZENS BANK OF MASSACHUSETTS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BANK ONE, NA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BNP PARIBAS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   NATIONAL CITY BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNITED OVERSEAS BANK LTD., NEW YORK AGENCY
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CIBC INC.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   GENERAL ELECTRIC CAPITAL CORPORATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   SOVEREIGN BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


<Page>

                             MULTI-CURRENCY LENDERS


                                   JPMORGAN CHASE BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   FLEET NATIONAL BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   WACHOVIA BANK, NATIONAL ASSOCIATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NOVA SCOTIA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   HSBC BANK USA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NEW YORK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CREDIT LYONNAIS NEW YORK BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNION BANK OF CALIFORNIA, N.A.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CITIZENS BANK OF MASSACHUSETTS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BANK ONE, NA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BNP PARIBAS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   NATIONAL CITY BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNITED OVERSEAS BANK LTD., NEW YORK AGENCY
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CIBC INC.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   GENERAL ELECTRIC CAPITAL CORPORATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   SOVEREIGN BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:

<Page>

                              US$-CANADIAN LENDERS


                                   JPMORGAN CHASE BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   WACHOVIA BANK, NATIONAL ASSOCIATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NOVA SCOTIA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   HSBC BANK USA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNION BANK OF CALIFORNIA, N.A.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BANK ONE, NA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BNP PARIBAS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   NATIONAL CITY BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNITED OVERSEAS BANK LTD., NEW YORK AGENCY
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CIBC INC.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   GENERAL ELECTRIC CAPITAL CORPORATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:

<Page>

                                CANADIAN LENDERS


                                   JPMORGAN CHASE BANK, TORONTO BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CONGRESS FINANCIAL
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NOVA SCOTIA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   HSBC BANK USA, TORONTO BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNION BANK OF CALIFORNIA, N.A.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BANK ONE, NA, CANADA BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BNP PARIBAS (CANADA) (as a Canadian Lender)
                                   -------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   NATIONAL CITY BANK, CANADA BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNITED OVERSEAS BANK LIMITED
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CIBC INC.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   GE CANADA FINANCE HOLDING COMPANY
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:

<Page>

                                  TERM LENDERS


                                   JPMORGAN CHASE BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   GENERAL ELECTRIC CAPITAL CORPORATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   WEBSTER BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   FLEET NATIONAL BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NOVA SCOTIA
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   WACHOVIA BANK, NATIONAL ASSOCIATION
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CITIZENS BANK OF MASSACHUSETTS
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   CREDIT LYONNAIS NEW YORK BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   THE BANK OF NEW YORK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNION BANK OF CALIFORNIA, N.A.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   BEAR STEARNS CORPORATE LENDING INC.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   NATIONAL CITY BANK
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UNITED OVERSEAS BANK LTD., NEW YORK AGENCY
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   VAN KAMPEN CLO II, LIMITED
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   VAN KAMPEN SENIOR INCOME TRUST
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   KZH PONDVIEW LLC
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   OASIS COLLATERALIZED HIGH INCOME
                                   PORTFOLIOS-1, LTD.
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:


                                   UBS AG, STAMFORD BRANCH
                                   ------------------------------------------
                                   Name of Lender


                                   By: /s/
                                       --------------------------------------
                                       Name:
                                       Title:

<Page>

                              ADMINISTRATIVE AGENT


                                    JPMORGAN CHASE BANK,
                                      as Administrative Agent

                                    By: /s/
                                        -------------------------------------
                                        Title:

                                    ADDRESS FOR NOTICES GIVEN PURSUANT TO
                                    SECTION 5.05:

                                    (a) US$ Notices

                                    JPMorgan Chase Bank
                                    Loan and Agency Group
                                    1111 Fannin
                                    10th Floor
                                    Houston, TX  77002
                                    Attention: Leah Hughes
                                    Telecopier No.: (713) 750-2932
                                    Telephone No.: (713) 750-2885

                                    (b)  Multicurrency Notices

                                    J.P. Morgan Europe Limited
                                    Agency Department
                                    125 London Wall
                                    London
                                    EC2Y 5AJ
                                    Attention:  James Beard
                                    Telephone No.: 44-207-777-2355
                                    Telecopier No.: 44-207-777-2360

                                    ADDRESS FOR OTHER NOTICES:
                                    JPMorgan Chase Bank
                                    270 Park Avenue
                                    47th Floor
                                    New York, New York 10017
                                    Attention: Robert Sacks
                                    Telecopier No.: (212) 270-5120
                                    Telephone No.: (212) 270-4118

<Page>

                          CANADIAN ADMINISTRATIVE AGENT


                                    JPMORGAN CHASE BANK, TORONTO
                                    BRANCH, as Canadian Administrative Agent


                                    By: /s/
                                        -------------------------------------
                                        Title:

                                    ADDRESS FOR FUNDING NOTICES:
                                    JPMorgan Chase Bank, Toronto Branch
                                    200 Bay St.
                                    Royal Bank Plaza, South Tower
                                    Suite 1800
                                    Toronto, Ontario M5J 2J2
                                    Attention: Amanda Staff
                                    Telecopier No.: (416) 981-9128
                                    Telephone No.: (416) 981-9235

                                    ADDRESS FOR NOTICES:
                                    JPMorgan Chase Bank, Toronto Branch
                                    200 Bay St.
                                    Royal Bank Plaza, South Tower
                                    Suite 1800
                                    Toronto, Ontario M5J 2J2
                                    Attention: Christine Chan
                                    Telecopier No.: (416) 981-9278
                                    Telephone No.: (416) 981-9123

<Page>

                                                                         Annex A
                                                         to the Credit Agreement


                             SECTION 1. DEFINITIONS

          DEFINED TERMS. Unless otherwise defined herein, terms defined in the
Credit Agreement and used herein shall have the meanings given to them in the
Credit Agreement, and the following terms shall have the following meanings:

          "ACCEPTANCE FEE" shall mean the fee payable in C$ to each Canadian
     Lender in respect of Bankers' Acceptances and BA Equivalent Loans computed
     in accordance with subsection 2.3(e).

          "APPLICABLE BA DISCOUNT RATE" shall mean (i) with respect to any
     Schedule I Canadian Lender, as applicable to a Bankers' Acceptance being
     purchased by such Schedule I Canadian Lender on any day, the CDOR Rate and
     (ii) with respect to any Schedule II/III Canadian Lender or any other
     Canadian Lender which is not a Schedule I, II or III Canadian Lender, as
     applicable to a Bankers' Acceptance being purchased by, or BA Equivalent
     Loan to be advanced by, such Canadian Lender on any day, the lesser of (x)
     the average (as determined by the Canadian Administrative Agent) of the
     respective percentage discount rates (expressed to two decimal places and
     rounded upward, if necessary, to the nearest 1/100th of 1%) quoted to the
     Canadian Administrative Agent by each Schedule II/III Reference Canadian
     Lender as the percentage discount rate at which such Schedule II/III
     Reference Canadian Lender would, in accordance with its normal practices,
     at or about 10:00 A.M. (Toronto time) on such day, be prepared to purchase
     bankers' acceptances accepted by such Schedule II/III Reference Canadian
     Lender having a term and a face amount comparable to the term and face
     amount of such Bankers' Acceptance or BA Equivalent Loan, as applicable and
     (y) the rate that is 0.10% per annum in excess of the rate determined
     pursuant to clause (i) of this definition in connection with the relevant
     issuance of Bankers' Acceptances, or advance of any BA Equivalent Loan.

          "APPLICABLE MARGIN FOR CANADIAN BORROWING" shall mean the rate for the
     respective type of C$ Loan set forth below opposite the level (either Level
     1, Level 2, Level 3 or Level 4) indicated in the schedule set forth below
     corresponding to the Applicable Leverage Ratio in effect at such time:

<Page>

                                                                               2

<Table>
<Caption>
                                                  Applicable Margin (% per annum)
                                               ------------------------------------

                                                                      Bankers'
         Range of                                 C$ Prime         Acceptances/BA
      Leverage Ratio                                Loans         Equivalent Loans
     ----------------                          ---------------   ------------------
     <S>                                             <C>                <C>
          LEVEL 4

     Greater than or equal to 4.50 to 1.00           1.00%              2.00%

          LEVEL 3

     Less than 4.50 to 1.00 and
     greater than or equal to 3.75 to 1.00           0.75%              1.75%

          LEVEL 2

     Less than 3.75 to 1.00 and greater than
     or equal to 3.25 to 1.00                        0.50%              1.50%

          LEVEL 1

     Less than 3.25 to 1.00                          0.25%              1.25%
</Table>

          "BA DISCOUNT PROCEEDS" shall mean in respect of any Bankers'
     Acceptance to be purchased by a Canadian Lender, or in respect of any BA
     Equivalent Loan to be made by a Canadian Lender, on any day under
     subsection 2.3, an amount (rounded to the nearest whole Canadian cent, and
     with one-half of one Canadian cent being rounded up) calculated on such day
     by dividing:

          (a)  the face amount of such Bankers' Acceptance or BA Equivalent
               Loan; by

          (b)  the sum of one PLUS the product of:

                  (i)    the Applicable BA Discount Rate (expressed as a
                         decimal) applicable to such Bankers' Acceptance or BA
                         Equivalent Loan; and

                  (ii)   a fraction, the numerator of which is the number of
                         days remaining in the term of such Bankers' Acceptance
                         or BA Equivalent Loan and the denominator of which is
                         365;

                         with such product being rounded up or down to the fifth
                         decimal place and .000005 being rounded up.

          "BA EQUIVALENT LOAN" shall mean an advance in Canadian Dollars made by
     a Canadian Lender to the Canadian Borrower evidenced by a BA Equivalent
     Note.

<Page>

                                                                               3

          "BA EQUIVALENT NOTE" shall mean a promissory note executed and
     delivered by the Canadian Borrower to a Canadian Lender in substantially
     the form of Exhibit C to this Annex A.

          "BANKERS' ACCEPTANCE" shall mean a bill of exchange or a depository
     bill governed by the Depository Bills and Notes Act (Canada) denominated in
     C$ drawn by the Canadian Borrower and accepted by a Canadian Lender
     pursuant to subsection 2.3.

          "BORROWING DATE (CANADA)" shall mean any Business Day (Canada)
     specified in a notice as a date on which the Canadian Borrower requests the
     relevant Canadian Lenders to make C$ Loans under this Annex A to the Credit
     Agreement.

          "BUSINESS DAY (CANADA)" shall mean a day on which banks are open for
     business in Toronto, Ontario, Canada but excludes (i) Saturday, Sunday and
     any other day which is a legal holiday in Toronto, Ontario, Canada and (ii)
     any day on which commercial banks are authorized or required to close in
     New York City or Boston, Massachusetts.

          "CANADIAN ADMINISTRATIVE AGENT" shall mean JPMorgan Chase Bank,
     Toronto Branch, together with its affiliates, as the agent for the Canadian
     Lenders under the Credit Agreement and the other Basic Documents.

          "CANADIAN ADMINISTRATIVE OFFICE" shall mean the Canadian
     Administrative Agent's office located at 200 Bay Street, Royal Bank Plaza,
     South Tower, Suite 1800, Toronto, Ontario M5J 2J2, or such other office in
     Canada as may be designated as such by the Canadian Administrative Agent by
     written notice to the Canadian Borrower and the Lenders.

          "CANADIAN COMMITMENT" shall mean as to any Canadian Lender, the
     obligation of such Canadian Lender to make C$ Prime Loans or BA Equivalent
     Loans to and purchase Bankers' Acceptances from the Canadian Borrower
     hereunder in an aggregate principal or face amount at any one time
     outstanding up to but not exceeding the amount set forth opposite such
     Canadian Lender's name on Schedule I to the Credit Agreement under the
     caption "Canadian Commitment" (expressed in Canadian Dollars) or, in the
     case of a Person that is party to an assignment permitted under Section
     12.06 of the Credit Agreement after the Effective Date, as specified in the
     respective instrument of assignment pursuant to which such assignment is
     effected (as the same may be reduced or increased at any time or from time
     to time pursuant to subsection 3.3 of this Annex A or reallocated from time
     to time pursuant to subsection 2.6 of this Annex A, and may be increased
     from time to time pursuant to Section 2.01 of the Credit Agreement). The
     original aggregate principal amount of the Canadian Commitments is the
     Canadian Dollar equivalent (determined by the Administrative Agent using
     the Canadian Exchange Rate) of US$175,000,000 minus the original aggregate
     amount of the US$-Canadian Commitments; PROVIDED, that in no event shall
     the aggregate outstanding principal amount of the C$ Loans and the
     aggregate amount of all Letter of Credit Liabilities outstanding under the
     Canadian Commitments, together with the aggregate outstanding principal
     amount of the US$-Canadian Loans, exceed US$175,000,000.

<Page>

                                                                               4

          "CANADIAN DOLLARS" or "C$" shall mean dollars in lawful currency of
     Canada.

          "CANADIAN EXCHANGE RATE" shall mean on a particular date, the rate at
     which C$ may be exchanged into US$, determined by reference to the Bank of
     Canada noon rate as published on the Reuters Screen page BOFC. In the event
     that such rate does not appear on such Reuters page, the "CANADIAN EXCHANGE
     RATE" shall be determined by reference to any other means (as selected by
     the Canadian Administrative Agent) by which such rate is quoted or
     published from time to time by the Bank of Canada (in each case as in
     effect at or about 12:00 Noon, Toronto time, on the Business Day (Canada)
     immediately preceding the relevant date of determination); PROVIDED, that
     if at the time of any such determination, for any reason, no such exchange
     rate is being quoted or published, the Canadian Administrative Agent may
     use any reasonable method as it deems applicable to determine such rate,
     and such determination shall be prima facie evidence of the accuracy
     thereof.

          "CANADIAN ISSUING BANK" shall mean any Canadian Lender so designated
     by the Canadian Borrower with the consent of such Canadian Lender and the
     Canadian Administrative Agent.

          "CANADIAN LENDER" shall mean each of the lenders that is a signatory
     to the Credit Agreement under the caption "CANADIAN LENDER" on the
     signature pages thereto and each lender or financial institution that
     becomes a Canadian Lender after the date hereof pursuant to Section 12.06
     of the Credit Agreement; PROVIDED, that as of the Effective Date (or the
     effective date of the relevant assignment pursuant to Section 12.06 of the
     Credit Agreement), any such lender shall be itself or shall operate through
     an applicable Canadian Lending Office which is either (x) resident in
     Canada for the purposes of the INCOME TAX ACT (CANADA), as amended (the
     "ITA"), or (y) deemed to be resident in Canada for purposes of Part XIII of
     the ITA in respect of any amounts paid or credited to such lender
     hereunder.

          "CANADIAN LENDING OFFICE" shall mean for each Canadian Lender, the
     lending office for such Canadian Lender (or of an affiliate of such
     Canadian Lender) designated for each type of C$ Loan in the Administrative
     Questionnaire of such Canadian Lender or such other lending office of such
     Canadian Lender (or of an affiliate of such Canadian Lender) as such
     Canadian Lender may from time to time specify to the Canadian
     Administrative Agent and the Canadian Borrower as the office by which its
     C$ Loans of such type are to be made and maintained.

          "CANADIAN LETTERS OF CREDIT" shall have the meaning assigned to such
     term in subsection 2.8 hereof.

          "C$ COMMITMENT PERCENTAGE" shall mean as to any Canadian Lender at any
     time, the percentage of the aggregate Canadian Commitments then constituted
     by such Canadian Lender's Canadian Commitment.

          "C$ LOANS" shall mean the collective reference to C$ Prime Loans and
     Bankers' Acceptances and BA Equivalent Loans; for the purposes of this
     Agreement, the principal

<Page>

                                                                               5

     amount of any C$ Loan constituting a Bankers' Acceptance or BA Equivalent
     Loan shall be deemed to be the undiscounted face amount of such Bankers'
     Acceptance, or BA Equivalent Note, respectively.

          "C$ NOTE" as defined in subsection 3.2 hereof.

          "C$ PRIME LOANS" shall mean advances denominated in Canadian Dollars
     that bear interest at a rate based upon the C$ Prime Rate.

          "C$ PRIME RATE" shall mean with respect to a C$ Prime Loan, on any
     day, the greater of (a) the annual rate of interest announced from time to
     time by the Canadian Administrative Agent as its reference rate then in
     effect for determining interest rates on C$ denominated commercial loans in
     Canada and (b) the annual rate of interest equal to the sum of (i) the CDOR
     Rate for 30 days and (ii) 0.50% per annum.

          "CDOR RATE" shall mean on any date, the per annum rate of interest
     which is the rate based on the rate applicable to C$ bankers' acceptances
     for a term comparable to that specified in the Borrowing Notice appearing
     on the "Reuters Screen CDOR Page" on such date, or if such date is not a
     Business Day (Canada), then on the immediately preceding Business Day
     (Canada); PROVIDED, HOWEVER, that if no such rate appears on the Reuters
     Screen CDOR Page as contemplated, then the CDOR Rate on any date shall be
     calculated as the arithmetic mean of the rates for the term and amount
     referred to above applicable to C$ bankers' acceptances quoted by the
     Schedule I Reference Canadian Lenders as of 10:00 A.M., Toronto time, on
     such date or, if such date is not a Business Day (Canada), then on the
     immediately preceding Business Day (Canada).

          "DRAFT" shall mean a blank bill of exchange, within the meaning of the
     Bills of Exchange Act (Canada), in substantially the form set forth in
     Exhibit A to this Annex A, drawn by the Canadian Borrower on a Canadian
     Lender, denominated in C$ and bearing such distinguishing letters and
     numbers as such Lender may determine, but which at such time, except as
     otherwise provided herein, has not been completed or accepted by such
     Lender.

          "DRAWING" shall mean the creation and purchase of Bankers' Acceptances
     and/or the purchase of completed Drafts, by the Canadian Lenders pursuant
     to subsection 2.3.

          "RELATED AFFILIATE" shall mean with respect to any Canadian Lender, an
     Affiliate or lending office of such Canadian Lender designated by it to
     make its US$-Canadian Commitment and US$-Canadian Loans available to the
     Company under this Agreement.

          "REQUIREMENT OF LAW" shall mean as to any Person, the certificate of
     incorporation and by-laws or other organizational or governing documents of
     such Person, and any law, treaty, rule or regulation or determination of an
     arbitrator or a court or other Governmental Authority, in each case
     applicable to or binding upon such Person or any of its property or to
     which such Person or any of its property is subject.

          "SCHEDULE I CANADIAN LENDER" shall mean any Canadian bank named on
     Schedule I to the Bank Act (Canada).

<Page>

                                                                               6

          "SCHEDULE I REFERENCE CANADIAN LENDERS" shall mean Canadian Imperial
     Bank of Commerce and The Bank of Nova Scotia.

          "SCHEDULE II/III CANADIAN LENDER" shall mean any bank named on
     Schedule II or Schedule III to the Bank Act (Canada).

          "SCHEDULE II/III REFERENCE CANADIAN LENDER" shall mean JPMorgan Chase
     Bank, Toronto Branch and HSBC Bank USA, Toronto Branch.

                       SECTION 2. THE CANADIAN COMMITMENTS

          2.1. THE CANADIAN COMMITMENTS. Subject to the terms and conditions
hereof, each Canadian Lender severally agrees to make revolving credit loans
(which shall be C$ Prime Loans) to, to accept and, at the option of the Canadian
Borrower, purchase Bankers' Acceptances from (or, at the option of a Canadian
Lender, make a BA Equivalent Loan in lieu of purchasing a Bankers' Acceptance),
and to issue letters of credit pursuant to subsection 2.8 for the account of,
the Canadian Borrower from time to time during the Commitment Period in an
aggregate principal amount at any one time outstanding not to exceed such
Canadian Lender's Canadian Commitment. During the Commitment Period, the
Canadian Borrower may use the Canadian Commitments by borrowing, prepaying
(other than Bankers' Acceptances or BA Equivalent Loans) or repaying the C$
Prime Loans, Bankers' Acceptances or BA Equivalent Loans, in whole or in part,
and reborrowing, all in accordance with the terms and conditions hereof.

          2.2. PROCEDURE FOR C$ PRIME LOAN BORROWING. The Canadian Borrower may
borrow C$ Prime Loans during the Commitment Period on any Business Day (Canada),
provided that the Canadian Borrower shall give the Canadian Administrative Agent
irrevocable written or telephonic notice (in the case of telephonic notice, to
be promptly confirmed in writing) (which notice must be received by the Canadian
Administrative Agent prior to 12:00 Noon, Toronto time, one Business Day
(Canada) prior to the requested Borrowing Date (Canada)), specifying (a) the
amount to be borrowed, (b) the requested Borrowing Date (Canada) and (c) the
designation of an account to which funds will be transferred. Each borrowing of
C$ Prime Loans shall be in an amount equal to C$300,000 or a whole multiple of
C$100,000 in excess thereof. Upon receipt of any such irrevocable notice from
the Canadian Borrower, the Canadian Administrative Agent shall promptly notify
each Canadian Lender thereof. Each Canadian Lender will make the amount of its
pro rata share of each such borrowing available to the Canadian Administrative
Agent for the account of the Canadian Borrower at the Canadian Administrative
Office prior to 11:00 A.M., Toronto time, on the Borrowing Date (Canada)
requested by the Canadian Borrower in funds immediately available to the
Canadian Administrative Agent. Such borrowing will then be made available on
such date to the Canadian Borrower by the Canadian Administrative Agent by wire
transfer of such funds to the account specified in such irrevocable notice with
the aggregate of the amounts made available to the Canadian Administrative Agent
by the Canadian Lenders and in like funds as received by the Canadian
Administrative Agent.

<Page>

                                                                               7

          2.3. BANKERS' ACCEPTANCES AND BA EQUIVALENT LOANS

          (a)  The Canadian Borrower may (i) issue Bankers' Acceptances
denominated in C$, for acceptance and, at the Canadian Borrower's option,
purchase by the Canadian Lenders or (ii) borrow BA Equivalent Loans, each in
accordance with the provisions of this subsection 2.3.

          (b)  PROCEDURES.

          (1)  NOTICE. The Canadian Borrower shall notify the Canadian
     Administrative Agent by irrevocable written or telephonic notice (in the
     case of telephonic notice, to be promptly confirmed in writing) by 10:00
     A.M., Toronto time, three Business Days (Canada) prior to the date of the
     relevant borrowing in respect of any borrowing by way of Bankers'
     Acceptances or BA Equivalent Loans.

          (2)  MINIMUM BORROWING AMOUNT. Each borrowing by way of Bankers'
     Acceptances or BA Equivalent Loans shall be in a minimum aggregate face
     amount of C$1,000,000 or a whole multiple of C$100,000 in excess thereof.

          (3)  FACE AMOUNTS. The face amount of each Bankers' Acceptance or BA
     Equivalent Loan shall be C$100,000 or any whole multiple thereof.

          (4)  TERM. Bankers' Acceptances and BA Equivalent Notes shall be
     issued and shall mature on a Business Day (Canada). Each Bankers'
     Acceptance and BA Equivalent Note shall have a term of 30, 60, 90 or 180
     days (or such shorter or longer term as shall be agreed to by all of the
     Canadian Lenders), shall mature on or before the Commitment Termination
     Date and shall be in form and substance reasonably satisfactory to each
     Canadian Lender.

          (5)  BANKERS' ACCEPTANCES AND BA EQUIVALENT NOTES IN BLANK. To
     facilitate the acceptance of Bankers' Acceptances and the issuance of BA
     Equivalent Notes under this Agreement, the Canadian Borrower shall, from
     time to time as required, provide to the Canadian Administrative Agent
     Drafts and BA Equivalent Notes duly executed and endorsed in blank by the
     Canadian Borrower in quantities sufficient for each Canadian Lender to
     fulfill its obligations hereunder. In addition, the Canadian Borrower
     hereby appoints each Canadian Lender as its attorney, with respect to
     Bankers' Acceptances and BA Equivalent Notes for which the Canadian
     Borrower has provided a Bankers' Acceptance or BA Equivalent Loan notice:

               (i)   to complete and sign on behalf of the Canadian Borrower,
          either manually or by facsimile or mechanical signature, the Drafts to
          create the Bankers' Acceptances (with, in each Canadian Lender's
          discretion, the inscription "This is a depository bill subject to the
          Depository Bills and Notes Act (Canada)") or the BA Equivalent Notes,
          as applicable;

               (ii)  after the acceptance thereof by any Canadian Lender, to
          endorse on behalf of the Canadian Borrower, either manually or by
          facsimile or mechanical signature, such Bankers' Acceptance in favor
          of the applicable purchaser or endorsee thereof including, in such
          Canadian Lender's discretion, such Canadian

<Page>

                                                                               8

          Lender or a clearing house (as defined by the Depository Bills and
          Notes Act (Canada));

               (iii) to deliver such Bankers' Acceptances to such purchaser or
          to deposit such Bankers' Acceptances with such clearing house; and

               (iv)  to comply with the procedures and requirements established
          from time to time by such Canadian Lender or such clearing house in
          respect of the delivery, transfer and collection of bankers'
          acceptances and depository bills.

     The Canadian Borrower recognizes and agrees that all Bankers' Acceptances
     and BA Equivalent Notes signed, endorsed, delivered or deposited on its
     behalf by a Canadian Lender shall bind the Canadian Borrower as fully and
     effectually as if signed in the handwriting of and duly issued, delivered
     or deposited by the proper signing officer of the Canadian Borrower. Each
     Canadian Lender is hereby authorized to accept such Drafts or issue such
     Bankers' Acceptances endorsed in blank in such face amounts as may be
     determined by such Canadian Lender in accordance with the terms of this
     Agreement, PROVIDED that the aggregate amount thereof is less than or equal
     to the aggregate amount of Bankers' Acceptances required to be accepted by
     such Canadian Lender. No Canadian Lender shall be responsible or liable for
     its failure to accept a Bankers' Acceptance or make a BA Equivalent Loan if
     the cause of such failure is, in whole or in part, due to the failure of
     the Canadian Borrower to provide duly executed and endorsed Drafts or BA
     Equivalent Notes to the Canadian Administrative Agent on a timely basis,
     nor shall any Canadian Lender be liable for any damage, loss or other claim
     arising by reason of any loss or improper use of any such instrument except
     loss or improper use arising by reason of the gross negligence or willful
     misconduct of such Canadian Lender, its officers, employees, agents or
     representatives. The Canadian Administrative Agent and each Canadian Lender
     shall exercise such care in the custody and safekeeping of Drafts and BA
     Equivalent Notes as it would exercise in the custody and safekeeping of
     similar property owned by it. Each Canadian Lender will, upon the request
     of the Canadian Borrower, promptly advise the Canadian Borrower of the
     number and designation, if any, of Drafts then held by it for the Canadian
     Borrower. Each Canadian Lender shall maintain a record with respect to
     Drafts and Bankers' Acceptances (i) received by it from the Canadian
     Administrative Agent in blank hereunder, (ii) voided by it for any reason,
     (iii) accepted by it hereunder, (iv) purchased by it hereunder and (v)
     canceled at their respective maturities and of BA Equivalent Notes (i)
     received by it from the Canadian Administrative Agent in blank hereunder,
     (ii) voided by it for any reason and (iii) canceled at their respective
     maturities. Each Canadian Lender further agrees to retain such records in
     the manner and for the statutory periods provided in the various Canadian
     provincial or federal statutes and regulations which apply to such Canadian
     Lender.

          (6)  EXECUTION OF BANKERS' ACCEPTANCES AND BA EQUIVALENT NOTES. Drafts
     of the Canadian Borrower to be accepted as Bankers' Acceptances and BA
     Equivalent Notes hereunder shall be duly executed on behalf of the Canadian
     Borrower. Notwithstanding that any person whose signature appears on any
     Bankers' Acceptance or BA Equivalent Note as a signatory for the Canadian
     Borrower may no longer be an authorized signatory

<Page>

                                                                               9

     for the Canadian Borrower at the date of issuance of a Bankers' Acceptance
     or advance of a BA Equivalent Loan, such signature shall nevertheless be
     valid and sufficient for all purposes as if such authority had remained in
     force at the time of such issuance or advance, and any such Bankers'
     Acceptance or BA Equivalent Note so signed shall be binding on the Canadian
     Borrower.

          (7)  ISSUANCE OF BANKERS' ACCEPTANCES OR BA EQUIVALENT NOTE. Promptly
     following receipt of a notice of borrowing by way of Bankers' Acceptances
     or BA Equivalent Loans, the Canadian Administrative Agent shall so advise
     the Canadian Lenders and shall advise each Canadian Lender of the face
     amount of each Draft to be accepted by it or BA Equivalent Loan to be made
     by it and the term thereof. The aggregate face amount of Drafts to be
     accepted or BA Equivalent Loans to be made by a Canadian Lender shall be
     determined by the Canadian Administrative Agent on a pro rata basis by
     reference to the respective Canadian Commitments of the Canadian Lenders,
     except that, if the face amount of a Draft or BA Equivalent Loans which
     would otherwise be accepted by a Canadian Lender would not be C$100,000 or
     a whole multiple thereof, such face amount shall be increased or reduced by
     the Canadian Administrative Agent in its sole and unfettered discretion to
     the nearest whole multiple of C$100,000.

          (8)  ACCEPTANCE OF BANKERS' ACCEPTANCES. Each Draft to be accepted by
     a Canadian Lender shall be accepted at such Canadian Lender's Canadian
     Lending Office.

          (9)  PURCHASE OF BANKERS' ACCEPTANCES/ADVANCE OF BA EQUIVALENT LOAN.
     Each Canadian Lender shall be required to purchase (subject to the
     commercial availability of a resale market in the case of Bankers'
     Acceptances with a term of approximately 30, 60, 90 or 180 days, as the
     case may be) from the Canadian Borrower on the Borrowing Date (Canada), at
     the Applicable BA Discount Rate, the Bankers' Acceptances accepted by it on
     such date or to advance the subject BA Equivalent Loan and to provide to
     the Canadian Administrative Agent the BA Discount Proceeds thereof not
     later than 12:00 Noon, Toronto time, on such Borrowing Date (Canada) for
     the account of the Canadian Borrower. The Acceptance Fee payable by the
     Canadian Borrower to such Canadian Lender under subsection 2.3(e) in
     respect of each Bankers' Acceptance accepted and purchased by such Canadian
     Lender from the Canadian Borrower or each BA Equivalent Loan made by such
     Canadian Lender to the Canadian Borrower shall be set off against the BA
     Discount Proceeds payable by such Canadian Lender under this subsection
     2.3(b)(9). Not later than 2:00 P.M., Toronto time, on such Borrowing Date
     (Canada), the Canadian Administrative Agent shall make such BA Discount
     Proceeds available to the Canadian Borrower by wire transfer of such funds
     to an account designated by the Canadian Borrower with the aggregate of the
     amounts made available to the Canadian Administrative Agent by the Canadian
     Lenders and in like funds as received by the Canadian Administrative Agent.

          (10) SALE OF BANKERS' ACCEPTANCES. Each Canadian Lender may at any
     time and from time to time hold, sell, rediscount or otherwise dispose of
     any or all Bankers' Acceptances accepted and purchased by it.

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                                                                              10

          (11) WAIVER OF PRESENTMENT AND OTHER CONDITIONS. To the extent
     permitted by applicable law, the Canadian Borrower waives presentment for
     payment and any other defense to payment of any amounts due to a Canadian
     Lender in respect of a Bankers' Acceptance accepted by it or BA Equivalent
     Note issued to it pursuant to this Agreement which might exist solely by
     reason of such Bankers' Acceptance or BA Equivalent Note being held, at the
     maturity thereof, by such Canadian Lender in its own right, and the
     Canadian Borrower agrees not to claim any days of grace if such Canadian
     Lender as holder sues the Canadian Borrower on the Bankers' Acceptances or
     BA Equivalent Notes for payment of the amount payable by the Canadian
     Borrower thereunder.

          (c)  The Canadian Borrower shall reimburse a Canadian Lender for, and
there shall become due and payable at 10:00 A.M., Toronto time, on the maturity
date for each Bankers' Acceptance or BA Equivalent Note , an amount in Canadian
Dollars in same day funds equal to the face amount of such Bankers' Acceptance
or BA Equivalent Note. The Canadian Borrower shall make each such reimbursement
payment (i) by causing any proceeds of a Refunding Bankers' Acceptance or
Refunding BA Equivalent Note (as such terms are defined in subsection 2.3(d)
below) issued in accordance with subsection 2.3(d) or conversion of such
Bankers' Acceptance or BA Equivalent Loan in accordance with subsection 2.4 to
be applied in reduction of such reimbursement payment; and (ii) by depositing
the amount of such reimbursement payment (or any portion thereof remaining
unpaid after application of any proceeds referred to in clause (i)) with the
Canadian Administrative Office in accordance with subsection 3.7. The Canadian
Borrower's payment in accordance with this subsection shall satisfy its
obligations under any Bankers' Acceptance or BA Equivalent Loan to which it
relates, and the Canadian Lender which has accepted such Bankers' Acceptance
shall thereafter be solely responsible for the payment of such Bankers'
Acceptance.

          (d)  The Canadian Borrower shall give irrevocable written or
telephonic notice (in the case of telephonic notice, to be promptly confirmed in
writing) (or such other method of notification as may be agreed upon between the
Canadian Administrative Agent and the Canadian Borrower) to the Canadian
Administrative Agent at or before 10:00 A.M., Toronto time, two Business Days
(Canada) prior to the maturity date of each Bankers' Acceptance or BA Equivalent
Note of the Canadian Borrower's intention to issue a Bankers' Acceptance or BA
Equivalent Note, respectively, on such maturity date (a "REFUNDING BANKERS'
ACCEPTANCE" or a "REFUNDING BA EQUIVALENT NOTE", respectively) to provide for
the payment of such maturing Bankers' Acceptance or BA Equivalent Note (it being
understood that payments by the Canadian Borrower and fundings by the Canadian
Lenders in respect of each maturing Bankers' Acceptance or BA Equivalent Note
and the related Refunding Bankers' Acceptance or Refunding BA Equivalent Note
shall be made on a net basis reflecting the difference between the face amount
of such maturing Bankers' Acceptance or BA Equivalent Note and the BA Discount
Proceeds (net of the applicable Acceptance Fee) of such Refunding Bankers'
Acceptance or Refunding BA Equivalent Note). If the Canadian Borrower fails to
give such notice or does not have sufficient funds on deposit in the amount of
reimbursement payment in accordance with subsection 2.3(c)(ii), the Canadian
Borrower shall be deemed to have requested that such maturing Bankers'
Acceptances or BA Equivalent Note be repaid with the proceeds of C$ Prime Loans
(without any requirement to give notice with respect thereto), commencing on the
maturity date of such maturing Bankers' Acceptances or BA Equivalent Note.

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                                                                              11

          (e)  An Acceptance Fee shall be payable by the Canadian Borrower to
each Canadian Lender in advance (in the manner specified in subsection 2.3(b)(9)
hereof) upon the issuance of a Bankers' Acceptance to be accepted by such
Canadian Lender or a BA Equivalent Loan to be advanced by such Canadian Lender
calculated at the rate per annum equal to the Applicable Margin for Canadian
Borrowing, such Acceptance Fee to be calculated on the face amount of such
Bankers' Acceptance or such BA Equivalent Loan and to be computed on the basis
of the number of days in the term of such Bankers' Acceptance or such BA
Equivalent Loan and a year of 365 days.

          (f)  In the event that the Loans and the Reimbursement Obligations
shall be declared or become immediately due and payable on any date of maturity
or pursuant to Section 10.01 of the Credit Agreement, the Canadian Borrower
shall, forthwith, without any demand or the taking of any action by the Canadian
Administrative Agent, provide cover for all outstanding Bankers' Acceptances and
BA Equivalent Loans by paying to the Canadian Administrative Agent immediately
available funds in an amount equal to the then aggregate face amount of all
outstanding Bankers' Acceptances and BA Equivalent Loans, which funds shall be
held by the Canadian Administrative Agent in an account as collateral security,
and in addition to any other rights or remedies of any Canadian Lender and the
Canadian Administrative Agent hereunder, any Canadian Lender or the Canadian
Administrative Agent (or such alternate arrangement as may be agreed upon by the
Canadian Borrower and such Canadian Lender or the Canadian Administrative Agent,
as applicable) shall be entitled to deposit and retain in an account to be
maintained by the Canadian Administrative Agent (bearing interest at the
Canadian Administrative Agent's rates as may be applicable in respect of other
deposits of similar amounts for similar terms), for the ratable benefit of the
Canadian Lenders, amounts which are received by such Canadian Lender or the
Canadian Administrative Agent from the Canadian Borrower hereunder or as
proceeds of the exercise of any rights or remedies of any Canadian Lender or the
Canadian Administrative Agent hereunder against the Canadian Borrower, to the
extent such amounts may be required to satisfy any contingent or unmatured
obligations or liabilities of the Canadian Borrower to the Canadian Lenders or
the Canadian Administrative Agent, or any of them hereunder.

          2.4. CONVERSION OPTION. Subject to the provisions of this
Agreement, the Canadian Borrower may, prior to the Commitment Termination Date,
effective on any Business Day (Canada), convert, in whole or in part, C$ Prime
Loans into Bankers' Acceptances or BA Equivalent Loans or vice versa upon giving
to the Canadian Administrative Agent prior irrevocable written or telephonic
notice (in the case of telephonic notice, to be promptly confirmed in writing)
within the notice period and in the form which would be required to be given to
the Canadian Administrative Agent in respect of the category of C$ Loan into
which the outstanding C$ Loan is to be converted in accordance with the
provisions of subsection 2.2 or 2.3, as applicable, PROVIDED that:

          (a)     no C$ Prime Loan may be converted into a Bankers' Acceptance
                  or a BA Equivalent Loan when any Event of Default has
                  occurred and is continuing;

          (b)     each conversion to Bankers' Acceptances or BA Equivalent
                  Loans shall be for an aggregate amount of C$1,000,000 (and
                  whole multiples of

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                                                                              12

                  C$100,000 in excess thereof), and each conversion to C$
                  Prime Loans shall be in a minimum aggregate amount of
                  C$300,000; and

          (c)     Bankers' Acceptances and BA Equivalent Loans may be converted
                  only on the maturity date of such Bankers' Acceptances and BA
                  Equivalent Loans and, PROVIDED that, if less than all
                  Bankers' Acceptances and BA Equivalent Loans are converted,
                  then after such conversion not less than C$1,000,000 (and
                  whole multiples of C$100,000 in excess thereof) shall remain
                  as Bankers' Acceptances or BA Equivalent Loans.

          2.5. CIRCUMSTANCES MAKING BANKERS' ACCEPTANCES AND BA EQUIVALENT LOANS
UNAVAILABLE.

          (a)  If the Canadian Administrative Agent determines in good faith,
which determination shall be final, conclusive and binding upon the Canadian
Borrower, and notifies the Canadian Borrower that, by reason of circumstances
affecting the money market, there is no market for Bankers' Acceptances, then:

          (i)  the right of the Canadian Borrower to request a borrowing by way
     of Bankers' Acceptance or BA Equivalent Loans shall be suspended until the
     Canadian Administrative Agent determines that the circumstances causing
     such suspension no longer exist and the Canadian Administrative Agent so
     notifies the Canadian Borrower; and

          (ii) any notice relating to a borrowing by way of Bankers' Acceptance
     or BA Equivalent Loans which is outstanding at such time shall be deemed to
     be a notice requesting a borrowing by way of C$ Prime Loans (all as if it
     were a notice given pursuant to subsection 2.2).

          (b)  The Canadian Administrative Agent shall promptly notify the
Canadian Borrower and the Canadian Lenders of the suspension of the Canadian
Borrower's right to request a borrowing by way of Bankers' Acceptance or BA
Equivalent Loans and of the termination of such suspension.

          2.6. DESIGNATION OF BORROWINGS. The Company and the Canadian Borrower
shall give notice to each of the Canadian Administrative Agent (on or prior to
the date which is five (5) Business Days (Canada) prior to the first day of each
month) and the Administrative Agent (on or prior to the date which is five (5)
Business Days prior to the first day of each month), respectively, of the
aggregate Canadian Commitment and the aggregate US$-Canadian Commitment to be
available during such month (the "US-CANADIAN ALLOCATION"), and the Canadian
Administrative Agent and the Administrative Agent shall promptly notify the
Canadian Lenders and the US$-Canadian Lenders, respectively, thereof. With the
consent of each of the US$-Canadian Lenders, the Canadian Lenders, the
Administrative Agent and the Canadian Administrative Agent (as evidenced in a
manner satisfactory to the Administrative Agent), the Company and the Canadian
Borrower may modify the then-current US-Canadian Allocation for any period and
subject to any notice as they may request; and in the event of a failure by the
Company and the Canadian Borrower to give a timely notice as to the US-

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                                                                              13

Canadian Allocation for any month, the US-Canadian Allocation for the
immediately preceding month shall continue in effect. The Company and the
Canadian Borrower agree that at no time during such month shall the aggregate
principal amount of the C$ Loans, together with the amount of Letter of Credit
Liabilities outstanding under the Canadian Commitments, exceed the aggregate
Canadian Commitment specified in such notice, nor shall the aggregate principal
amount of the US$-Canadian Loans exceed the aggregate US$-Canadian Commitment
specified in such notice, and in no event shall the aggregate of the Dollar
Equivalent of the Canadian Commitments and the US$-Canadian Commitments exceed
US$175,000,000. Each Canadian Lender acknowledges that some or all of its
US$-Canadian Commitment may be allocated from time to time under this subsection
2.6 to the Company. Each Canadian Lender that is a "United States person" (as
such term is defined in Section 7701(a)(30) of the Code) shall, subject to the
terms and conditions of this agreement, fulfill such US$-Canadian Commitment to
the Company, but nothing herein shall obligate a Canadian Lender that is not
such a "United States person" to lend money to the Company; PROVIDED that a
Canadian Lender that is not such a "United States person" shall designate in
writing to the Administrative Agent on the Effective Date, and otherwise from
time to time, a Related Affiliate of such Canadian Lender that is either such a
"United States person" or is a Non-U.S. Lender that has fulfilled the
requirements of Section 5.08 of the Credit Agreement and thereafter shall,
subject to the terms and conditions of this Agreement, cause such Related
Affiliate to fulfill the US$-Canadian Commitment to the Company.

          2.7. FEES. The Canadian Borrower shall pay to the Canadian
Administrative Agent for the account of each Canadian Lender commitment fees in
Canadian Dollars on the daily average unused amount of such Canadian Lender's
Canadian Commitment (for which purpose, the aggregate amount of any Bankers'
Acceptance liabilities and BA Equivalent Loans shall be deemed to be a PRO RATA
(based on the Canadian Commitments) use of each Canadian Lender's Canadian
Commitment and the daily average used amount of each Canadian Lender's Canadian
Commitment shall be determined after taking into account its outstanding C$
Loans and outstanding Letter of Credit Liabilities under the Canadian
Commitments) for the period from the Effective Date to and including the earlier
of the date the Canadian Commitments are terminated and the Commitment
Termination Date, at a rate per annum equal to the Applicable Commitment Fee
Rate in effect from time to time. Accrued commitment fees under this subsection
2.7 shall be payable on the Quarterly Dates and on the earlier of the date the
Canadian Commitments are terminated and the Scheduled Revolving Credit
Commitment Termination Date. The Canadian Borrower shall pay to the Canadian
Administrative Agent on the Effective Date, syndication, agency and additional
commitment fees in the amounts heretofore mutually agreed in writing. The
Canadian Borrower shall pay to the Canadian Administrative Agent on the
Effective Date and on each anniversary thereof, so long as any of the Canadian
Commitments are in effect and until payment in full of all C$ Loans hereunder,
all interest thereon and all other amounts payable hereunder, and an annual
agency fee in the amount heretofore mutually agreed in writing.

          2.8. CANADIAN LETTERS OF CREDIT. Subject to the terms and conditions
of this Agreement, the Canadian Commitments may be utilized, upon the request of
the Canadian Borrower, in addition to the Loans provided for by subsection 2.2
hereof, by the issuance by the Canadian Issuing Bank of standby letters of
credit ("CANADIAN LETTERS OF CREDIT") for the account of the Canadian Borrower,
PROVIDED that in no event shall (i) the aggregate amount of all Letter

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                                                                              14

of Credit Liabilities under the Canadian Commitments, together with the
aggregate outstanding principal amount of the C$ Loans, exceed the aggregate
amount of the Canadian Commitments as in effect from time to time, (ii) the
aggregate outstanding amount of all Letter of Credit Liabilities under the
Canadian Commitments exceed $10,000,000 and (iii) the expiration date of any
Canadian Letter of Credit extend beyond the earlier of the Commitment
Termination Date and the date one year following the issuance of such Canadian
Letter of Credit (provided that any Canadian Letter of Credit with a one-year
tenor may provide for the renewal thereof for additional one-year periods, which
periods shall in any event not extend beyond the Commitment Termination Date).
Prior to the issuance of any Canadian Letter of Credit, the Administrative Agent
shall have first determined, and advised the relevant Canadian Issuing Bank,
that the requested amount of Canadian Letters of Credit shall be available under
the Canadian Commitments

          The following additional provisions shall apply to Canadian Letters of
Credit:

          (a) The Canadian Borrower shall give the Canadian Administrative Agent
at least three Business Days' irrevocable prior notice (effective upon receipt)
specifying the Business Day (which shall be no later than 5 days preceding the
Commitment Termination Date) on which each Canadian Letter of Credit is to be
issued and the account party or parties therefor and describing in reasonable
detail the proposed terms of such Canadian Letter of Credit (including the
beneficiary thereof) and the nature of the transactions or obligations proposed
to be supported thereby. Upon receipt of any such notice, the Canadian
Administrative Agent shall determine the amount of Letters of Credit that are
available under the Canadian Commitments and advise the Canadian Issuing Bank of
the contents thereof. The Canadian Issuing Bank shall notify the Canadian
Administrative Agent of the issuance of any Canadian Letter of Credit and of any
drawing thereunder or termination or expiry thereof.

          (b) On each day during the period commencing with the issuance by the
Canadian Issuing Bank of any Canadian Letter of Credit and until such Canadian
Letter of Credit shall have expired or been terminated, the Canadian Commitment
of each Canadian Lender shall be deemed to be utilized for all purposes of this
Agreement in an amount equal to such Canadian Lender's C$ Commitment Percentage
of the then undrawn stated amount of such Canadian Letter of Credit. Each
Canadian Lender (other than the Canadian Issuing Bank) agrees that, upon the
issuance of any Canadian Letter of Credit hereunder, it shall automatically
acquire a participation in the Canadian Issuing Bank's rights and obligations
under such Canadian Letter of Credit in an amount equal to such Canadian
Lender's C$ Commitment Percentage of such rights and obligations, and each
Canadian Lender (other than the Canadian Issuing Bank) thereby shall
automatically absolutely, unconditionally and irrevocably assume, as primary
obligor and not as surety, and be unconditionally obligated to the Canadian
Issuing Bank to pay and discharge when due, its C$ Commitment Percentage of the
Canadian Issuing Bank's obligation to pay drawings under such Canadian Letter of
Credit.

          (c) Upon receipt from the beneficiary of any Canadian Letter of Credit
of any demand for payment under such Canadian Letter of Credit, the Canadian
Issuing Bank shall promptly notify the Canadian Borrower (through the Canadian
Administrative Agent) of the amount to be paid by the Canadian Issuing Bank as a
result of such demand and the date on which payment is to be made by the
Canadian Issuing Bank to such beneficiary in respect of

<Page>

                                                                              15

such demand. Notwithstanding the identity of the account party of any Canadian
Letter of Credit, the Canadian Borrower hereby unconditionally agrees to pay and
reimburse the Canadian Administrative Agent for account of the Canadian Issuing
Bank for the amount of each demand for payment under such Canadian Letter of
Credit that is in substantial compliance with the provisions of such Canadian
Letter of Credit at or prior to the date on which payment is to be made by the
Canadian Issuing Bank to the beneficiary thereunder, without presentment,
demand, protest or other formalities of any kind.

          (d) Forthwith upon its receipt of a notice referred to in paragraph
(c) of this subsection 2.8, the Canadian Borrower shall advise the Canadian
Administrative Agent whether or not the Canadian Borrower intends to borrow by
way of C$ Prime Loans hereunder to finance its obligation to reimburse the
Canadian Issuing Bank for the amount of the related demand for payment and, if
it does, submit a notice of such borrowing as provided in Section 5.05 of the
Credit Agreement.

          (e) Each Canadian Lender shall pay to the Canadian Administrative
Agent for account of the Canadian Issuing Bank at the Canadian Administrative
Office in Canadian Dollars and in immediately available funds the amount of such
Canadian Lender's C$ Commitment Percentage of any payment under a Canadian
Letter of Credit upon notice by the Canadian Issuing Bank (through the Canadian
Administrative Agent) to such Canadian Lender requesting such payment and
specifying such amount. Each such Canadian Lender's obligation to make such
payment to the Canadian Administrative Agent for account of the Canadian Issuing
Bank under this paragraph (e), and the Canadian Issuing Bank's right to receive
the same, shall be absolute and unconditional and shall not be affected by any
circumstance whatsoever (other than gross negligence or wilful misconduct of the
Canadian Issuing Bank), including, without limitation, the failure of any other
Canadian Lender to make its payment under this paragraph (e), the financial
condition of the Company or the Canadian Borrower (or any other account party),
any failure to satisfy any condition precedent to any Loan, the existence of any
Default or the termination of the Commitments. Each such payment to the Canadian
Issuing Bank shall be made without any offset, abatement, withholding or
reduction whatsoever. If any Canadian Lender shall default in its obligation to
make any such payment to the Canadian Administrative Agent for account of the
Canadian Issuing Bank, for so long as such default shall continue the Canadian
Administrative Agent may at the request of the Canadian Issuing Bank withhold
from any payments received by the Canadian Administrative Agent under this
Agreement for account of such Canadian Lender the amount so in default and, to
the extent so withheld, pay the same to the Canadian Issuing Bank in
satisfaction of such defaulted obligation.

          (f) Upon the making of each payment by a Canadian Lender to the
Canadian Issuing Bank pursuant to paragraph (e) above in respect of any Canadian
Letter of Credit, such Canadian Lender shall, automatically and without any
further action on the part of the Canadian Administrative Agent, the Canadian
Issuing Bank or such Canadian Lender, acquire (i) a participation in an amount
equal to such payment in the Reimbursement Obligation owing to the Canadian
Issuing Bank hereunder and under the Canadian Letter of Credit Documents
relating to such Letter of Credit and (ii) a participation in a percentage equal
to such Canadian Lender's C$ Commitment Percentage in any interest or other
amounts payable by the Canadian Borrower hereunder and under such Letter of
Credit Documents in respect of such Reimbursement Obligation (other than the
commissions, charges, costs and expenses payable to the Canadian

<Page>

                                                                              16

Issuing Bank pursuant to paragraph (g) of this subsection 2.8). Upon receipt by
the Canadian Issuing Bank from or for account of the Canadian Borrower of any
payment in respect of any Reimbursement Obligation or any such interest or other
amount (including by way of setoff or application of proceeds of any collateral
security) the Canadian Issuing Bank shall promptly notify the Canadian
Administrative Agent of such receipt and pay to the Canadian Administrative
Agent for account of each Canadian Lender entitled thereto such Canadian
Lender's C$ Commitment Percentage of such payment, each such payment by the
Canadian Issuing Bank to be made in the same money and funds in which received
by the Canadian Issuing Bank. In the event any payment received by the Canadian
Issuing Bank and so paid to the Canadian Lenders hereunder is rescinded or must
otherwise be returned by the Canadian Issuing Bank, each Canadian Lender shall,
upon the request of the Canadian Issuing Bank (through the Canadian
Administrative Agent), repay to the Canadian Issuing Bank (through the Canadian
Administrative Agent) the amount of such payment paid to such Canadian Lender,
with interest at the rate specified in paragraph (j) of this subsection 2.8.

          (g) The Canadian Borrower shall pay to the Canadian Administrative
Agent for account of the Canadian Lenders (ratably in accordance with their
respective C$ Commitment Percentages) a letter of credit fee in Canadian Dollars
in respect of each Canadian Letter of Credit in an amount equal to the
Applicable L/C Percentage of the daily average undrawn stated amount of such
Canadian Letter of Credit for the period from and including the date of issuance
of such Canadian Letter of Credit (i) in the case of a Canadian Letter of Credit
that expires in accordance with its terms, to and including such expiration date
and (ii) in the case of a Canadian Letter of Credit that is drawn in full or is
otherwise terminated other than on the stated expiration date of such Canadian
Letter of Credit, to but excluding the date such Canadian Letter of Credit is
drawn in full or is terminated (such fee to be non-refundable, to be paid in
arrears on each Quarterly Date and on the Commitment Termination Date and on the
date of expiry or termination or full utilization of such Canadian Letter of
Credit and to be calculated for any day after giving effect to any payments made
under such Canadian Letter of Credit on such day). In addition, the Canadian
Borrower shall pay to the Canadian Issuing Bank a fronting fee in Canadian
Dollars in respect of each Canadian Letter of Credit in an amount equal to a
percentage per annum to be agreed upon of the daily average undrawn stated
amount of such Canadian Letter of Credit for the period from and including the
date of issuance of such Canadian Letter of Credit (i) in the case of a Canadian
Letter of Credit that expires in accordance with its terms, to and including
such expiration date and (ii) in the case of a Canadian Letter of Credit that is
drawn in full or is otherwise terminated other than on the stated expiration
date of such Canadian Letter of Credit, to but excluding the date such Canadian
Letter of Credit is drawn in full or is terminated (such fee to be
non-refundable, to be paid in arrears on each Quarterly Date and on the
Commitment Termination Date and to be calculated for any day after giving effect
to any payments made under such Canadian Letter of Credit on such day) plus all
commissions, charges, costs and expenses in the amounts customarily charged by
the Canadian Issuing Bank from time to time in like circumstances with respect
to the issuance of each Canadian Letter of Credit and drawings and other
transactions relating thereto.

          (h) Promptly following the end of each calendar month, the Canadian
Issuing Bank shall deliver (through the Canadian Administrative Agent) to each
Canadian Lender and the Canadian Borrower a notice describing the aggregate
amount of all Canadian Letters of Credit outstanding at the end of such month.
Upon the request of any Canadian Lender from time

<Page>

                                                                              17

to time, the Canadian Issuing Bank shall deliver any other information
reasonably requested by such Canadian Lender with respect to each Canadian
Letter of Credit then outstanding.

          (i) The issuance by the Canadian Issuing Bank of each Canadian Letter
of Credit shall, in addition to the conditions precedent set forth in Section 7
of the Credit Agreement, be subject to the conditions precedent that (i) such
Canadian Letter of Credit shall be in such form, contain such terms and support
such transactions as shall be satisfactory to the Canadian Issuing Bank
consistent with its then current practices and procedures with respect to
letters of credit of the same type, (ii) such Canadian Letter of Credit shall be
denominated in Canadian Dollars and (iii) the Canadian Borrower shall have
executed and delivered such applications, agreements and other instruments
relating to such Canadian Letter of Credit as the Canadian Issuing Bank shall
have reasonably requested consistent with its then current practices and
procedures with respect to letters of credit of the same type, provided that in
the event of any conflict between any such application, agreement or other
instrument and the provisions of this Agreement or any Security Document, the
provisions of this Agreement and the Security Documents shall control.

          (j) To the extent that any Canadian Lender shall fail to pay any
amount required to be paid pursuant to paragraph (e) or (f) of this subsection
2.8 on the due date therefor, such Canadian Lender shall pay interest to the
Canadian Issuing Bank (through the Canadian Administrative Agent) on such amount
from and including such due date to but excluding the date such payment is made
at the rate determined by the Canadian Administrative Agent in its discretion as
the appropriate rate for interbank settlements, PROVIDED that if such Canadian
Lender shall fail to make such payment to the Canadian Issuing Bank within three
Business Days of such due date, then, retroactively to the due date, such
Canadian Lender shall be obligated to pay interest on such amount at the rate
then payable by the Canadian Borrower on such amount.

          (k) The issuance by the Canadian Issuing Bank of any modification or
supplement to any Canadian Letter of Credit hereunder shall be subject to the
same conditions as are applicable under this subsection 2.8 to the issuance of
new Canadian Letters of Credit, and no such modification or supplement shall be
issued hereunder unless either (i) the respective Canadian Letter of Credit
affected thereby would have complied with such conditions had it originally been
issued hereunder in such modified or supplemented form or (ii) each Canadian
Lender shall have consented thereto.

          The Company and the Canadian Borrower hereby jointly and severally
indemnify and hold harmless each Canadian Lender (including the Canadian Issuing
Bank and the Canadian Administrative Agent) from and against any and all claims
and damages, losses, liabilities, costs or expenses that such Canadian Lender or
the Canadian Administrative Agent may incur (or that may be claimed against such
Canadian Lender or the Canadian Administrative Agent by any Person whatsoever)
by reason of or in connection with the execution and delivery or transfer of or
payment or refusal to pay by the Canadian Issuing Bank under any Canadian Letter
of Credit; PROVIDED that the Company and the Canadian Borrower shall not be
required to indemnify any Canadian Lender or the Canadian Administrative Agent
for any claims, damages, losses, liabilities, costs or expenses to the extent,
but only to the extent, caused by (x) the willful misconduct or gross negligence
of the Canadian Issuing Bank in determining whether a request presented under
any Canadian Letter of Credit complied with the terms of such Canadian Letter of
Credit or (y) in the case of the Canadian Issuing Bank, its failure to pay under
any Canadian

<Page>

                                                                              18

Letter of Credit after the presentation to it of a request strictly complying
with the terms and conditions of such Canadian Letter of Credit. Nothing in this
subsection 2.8 is intended to limit the other obligations of the Company,
Canadian Borrower, any Canadian Lender or the Canadian Administrative Agent
under this Agreement.

                          SECTION 3. GENERAL PROVISIONS

          3.1. REPAYMENT OF LOANS; EVIDENCE OF DEBT. The Canadian Borrower
hereby unconditionally promises to pay to the Canadian Administrative Agent for
the account of each Canadian Lender the then unpaid principal amount of each C$
Loan of such Canadian Lender on the Commitment Termination Date (or such earlier
date on which the C$ Loans become due and payable pursuant to Section 10 of the
Credit Agreement). The Canadian Borrower hereby further agrees to pay interest
on the unpaid principal amount of the C$ Loans from time to time outstanding
from the date hereof until payment in full thereof at the rates per annum, and
on the dates, set forth in subsection 3.5 hereof.

          3.2. C$ NOTES. The Canadian Borrower, upon receipt of written notice
from the relevant Canadian Lender, agrees to issue a C$ Note to any Canadian
Lender (each, a "C$ NOTE") in substantially the form of Exhibit B to this Annex
A, dated the Effective Date, payable to such Canadian Lender in a principal
amount equal to the Canadian Commitment of such Canadian Lender as in effect on
the Effective Date and otherwise duly completed. Each Canadian Lender is hereby
authorized by the Canadian Borrower to endorse on the schedule (or a
continuation thereof) attached to each C$ Note of such Canadian Lender, to the
extent applicable, the date and amount for each C$ Prime Loan made by such
Canadian Lender to the Canadian Borrower hereunder, and the date and amount of
each payment or prepayment of principal of such C$ Loan received by such
Canadian Lender, provided that any failure by such Canadian Lender to make any
such endorsement shall not affect the obligations of the Canadian Borrower under
such C$ Note or hereunder in respect of such C$ Prime Loan.

          3.3. TERMINATION OR REDUCTION OF COMMITMENTS.

          (a) The Canadian Commitments shall terminate on the Commitment
Termination Date.

          (b) The Canadian Borrower shall have the right to terminate or reduce
the unused Canadian Commitments at any time or from time to time to an amount
not less than the aggregate principal amount of the C$ Prime Loans, Bankers'
Acceptances and BA Equivalent Loans outstanding, together with the aggregate
amount of all Letter of Credit Liabilities under the Canadian Commitments
outstanding, PROVIDED that (i) the Canadian Borrower shall give no less than two
Business Days' (Canada) notice of each such termination or reduction to the
Canadian Administrative Agent and (ii) each partial reduction shall be in an
aggregate amount at least equal to C$1,000,000 and, if greater, in integral
multiples of C$100,000. Any termination of the Canadian Commitments shall be
accompanied by prepayment in full of all C$ Prime Loans together with accrued
interest thereon to the date of such prepayment, and by cash collateralization,
but not prepayment, of the Bankers' Acceptances and BA Equivalent Loans on terms
satisfactory to the Canadian Administrative Agent.

<Page>

                                                                              19

          3.4. OPTIONAL AND MANDATORY PREPAYMENTS.

          (a) OPTIONAL PREPAYMENTS. The Canadian Borrower shall have the right
to prepay the C$ Loans, in whole or in part, at any time or from time to time,
PROVIDED that the Canadian Borrower shall give the Canadian Administrative Agent
at least one Business Days' (Canada) irrevocable notice of each such prepayment
specifying the date and amount of such prepayment. Upon receipt of any such
notice the Canadian Administrative Agent shall promptly notify each Canadian
Lender thereof. If any such notice is given, the amount specified in such notice
shall be due and payable on the date specified therein, together with any
amounts payable pursuant to Section 12.04 of the Credit Agreement. Partial
prepayments shall be in an aggregate principal amount of C$1,000,000 or a whole
multiple of C$100,000 in excess thereof. Notwithstanding anything to the
contrary above, C$ Loans consisting of Bankers' Acceptances or BA Equivalent
Loans may not be prepaid pursuant to this subsection.

          (b) MANDATORY PREPAYMENTS. (i)  If, at any time during the Commitment
Period, the aggregate principal amount of C$ Loans outstanding with respect to
all Canadian Lenders, together with the aggregate amount of all Letter of Credit
Liabilities under the Canadian Commitments outstanding, exceeds the aggregate
Canadian Commitments then in effect by more than 5% of the aggregate principal
amount of the Canadian Commitments then in effect, the Canadian Borrower shall
repay (on the same day upon which notice from the Canadian Administrative Agent
of such event is received by the Canadian Borrower or, if such notice is
received after 12:00 Noon, Toronto time, on the next succeeding Business Day
(Canada)) the C$ Loans (or, in the case of Bankers' Acceptances, BA Equivalent
Loans or Letter of Credit Liabilities outstanding under the Canadian
Commitments, cash collateralize such Bankers' Acceptances, BA Equivalent Loans
or Letter of Credit Liabilities) in an aggregate principal amount equal to such
excess, together with interest accrued to the date of such payment or
prepayment.

          (ii) If on any date, the Canadian Borrower or any Subsidiary of the
Canadian Borrower shall receive Net Cash Proceeds from any issuance subsequent
to the Effective Date of Indebtedness other than Indebtedness incurred pursuant
to Section 9.08 of the Credit Agreement (it being understood that this
subsection 3.4(b) shall not constitute a waiver of any provision of said Section
9.08), then the Canadian Borrower shall prepay the C$ Loans (or, in the case of
Bankers' Acceptances, BA Equivalent Loans or Letter of Credit Liabilities
outstanding under the Canadian Commitments, cash collateralize such Bankers'
Acceptances, BA Equivalent Loans or Letter of Credit Liabilities) in an amount
equal to such Net Cash Proceeds (less any prepayment on account of the receipt
of such Net Cash Proceeds under Section 3.02(b) of the Credit Agreement), but
the Canadian Commitments shall not be subject to automatic reduction.

          (c) APPLICATION OF MANDATORY PREPAYMENTS. To the extent that
prepayment is required to be made by the Canadian Borrower, such prepayment
shall be applied to reduce (ratably among the Canadian Lenders) such of the then
outstanding C$ Loans (or, in the case of Bankers' Acceptances, BA Equivalent
Loans or Letter of Credit Liabilities outstanding under the Canadian
Commitments, cash collateralization of such Bankers' Acceptances, BA Equivalent
Loans or Letter of Credit Liabilities on terms satisfactory to the Canadian
Administrative Agent, which cash collateral shall be invested in a manner
satisfactory to the Canadian Administrative Agent) as the Canadian Borrower
shall determine in its sole discretion.

<Page>

                                                                              20

          (d) Notwithstanding anything to the contrary contained above, (i) all
prepayments of C$ Loans shall be made in Canadian Dollars and (ii) all cash
collateralization of Bankers' Acceptances and BA Equivalent Loans shall be made
in Canadian Dollars.

          3.5. INTEREST RATES AND PAYMENT DATES.

          (a) Subject to subsection 3.5(b) below, each C$ Prime Loan shall bear
interest at a rate per annum equal to the C$ Prime Rate PLUS the Applicable
Margin for Canadian Borrowing.

          (b) The Canadian Borrower hereby promises to pay to the Canadian
Administrative Agent for account of each Canadian Lender interest at the
applicable Post-Default Rate (x) on any principal of any C$ Loan made by such
Canadian Lender and on any other amount payable by the Canadian Borrower
hereunder held by such Canadian Lender to or for account of such Canadian Lender
(but, if such amount is interest, only to the extent legally enforceable), that
shall not be paid in full when due (whether at stated maturity, by acceleration,
by mandatory prepayment or otherwise), for the period from and including the due
date thereof to but excluding the date the same is paid in full and (y) during
any period when an Event of Default shall have occurred under Section 10.01(a)
of the Credit Agreement and for so long as such Event of Default shall be
continuing, on any principal of any C$ Loan made by such Canadian Lender.

          (c) Accrued interest on each C$ Prime Loan shall be calculated monthly
and payable quarterly in arrears, and in any event, upon the payment or
prepayment thereof, but only on the principal so paid or prepaid; PROVIDED that
interest payable after the occurrence of a Default at the Post-Default Rate
shall be payable from time to time on demand of the Canadian Administrative
Agent or the Canadian Lenders having at least 51% of the aggregate amount of the
Canadian Commitments. Promptly after the determination of any interest rate
provided for herein or any change therein, the Canadian Administrative Agent
shall notify the Canadian Lenders and the Canadian Borrower thereof.

          (d) Interest in respect of C$ Prime Loans (and all other amounts
denominated in C$) shall be payable in C$ and shall be payable based upon a year
of 365 days.

          (e) (i) If any provision of this Annex would obligate any party to the
Credit Agreement to make any payment of interest or other amount payable to any
Canadian Lender in an amount or calculated at a rate which would be prohibited
by law or would result in a receipt by such Canadian Lender of interest at a
criminal rate (as such terms are construed under the CRIMINAL CODE (Canada)),
then notwithstanding such provision, such amount or rate shall be deemed to have
been adjusted with retroactive effect to the maximum amount or rate of interest,
as the case may be, as would not be so prohibited by law or so result in a
receipt by such Canadian Lender of interest at a criminal rate, such adjustment
to be effected, to the extent necessary, as follows:

          (x)     first, by reducing the amount or rates of interest required to
                  be paid under this subsection 3.5; and

<Page>

                                                                              21

          (y)     thereafter, by reducing any fees, commissions, premiums and
                  other amounts which would constitute interest for purposes of
                  Section 347 of the CRIMINAL CODE (Canada).

          (ii)  If, notwithstanding the provisions of clause (i) of this
subsection 3.5(e), and after giving effect to all adjustments contemplated
thereby, any Canadian Lender shall have received an amount in excess of the
maximum permitted by such clause, then the party having paid such amount shall
be entitled, by notice in writing to such Canadian Lender, to obtain
reimbursement from such Canadian Lender of an amount equal to such excess, and,
pending such reimbursement, such amount shall be deemed to be an amount payable
by such Canadian Lender to such party.

          (iii) Any amount or rate of interest referred to in this subsection
3.5(e) shall be determined in accordance with generally accepted actuarial
practices and principles as an effective annual rate of interest over the term
of any C$ Loan on the assumption that any charges, fees or expenses that fall
within the meaning of "interest" (as defined in the CRIMINAL CODE (Canada))
shall, if they relate to a specific period of time, be prorated over that period
of time and otherwise be prorated over the period from the Effective Date to the
Scheduled Revolving Credit Commitment Termination Date and, in the event of
dispute, a certificate of a Fellow of the Canadian Institute of Actuaries
appointed by the Canadian Administrative Agent shall be conclusive for the
purposes of such determination absent manifest error.

          3.6. COMPUTATION OF INTEREST AND FEES. For the purposes of the
INTEREST ACT (Canada), in any case in which an interest rate is stated in this
Agreement to be calculated on the basis of a year of 360 days or 365 days, as
the case may be, the yearly rate of interest to which such interest rate is
equivalent is equal to such interest rate multiplied by the number of days in
the year in which the relevant interest payment accrues and divided by 360 or
365, respectively. In addition, the principles of deemed investment of interest
do not apply to any interest calculations under this Agreement and the rates of
interest stipulated in this Agreement are intended to be nominal rates and not
effective rates or yields.

          3.7. PRO RATA TREATMENT AND PAYMENTS.

          (a) Each borrowing by the Canadian Borrower from the Canadian Lenders
hereunder, each payment by the Canadian Borrower on account of any commitment
fee or Acceptance Fee hereunder and any reduction of the Canadian Commitments of
the Canadian Lenders shall be made pro rata according to the respective C$
Commitment Percentages. Each payment by the Canadian Borrower on account of
principal of and interest on the C$ Loans shall be made pro rata according to
the respective outstanding principal amounts of the relevant C$ Loans then held
by the relevant Canadian Lenders. All payments (including prepayments) to be
made by the Canadian Borrower hereunder, whether on account of principal,
interest, fees or otherwise, shall be made without set off or counterclaim and
shall be made prior to 11:00 A.M., Toronto time, on the due date thereof to the
Canadian Administrative Agent, for the account of the Canadian Lenders, at the
Canadian Administrative Office in C$ and in immediately available funds. The
Canadian Administrative Agent shall distribute such payments to the Canadian
Lenders promptly upon receipt in like funds as received, but the Canadian
Borrower shall have satisfied its payment obligation hereunder upon payment to
the Canadian Administrative Agent,

<Page>

                                                                              22

regardless of whether such Canadian Administrative Agent distributes such
payments as required hereunder. If any payment hereunder becomes due and payable
on a day other than a Business Day (Canada), such payment shall be extended to
the next succeeding Business Day (Canada), and, with respect to payments of
principal, interest thereon shall be payable at the then applicable rate during
such extension.

          (b) Unless the Canadian Administrative Agent shall have received
notice from a Canadian Lender prior to 11:00 A.M., Toronto time, on any
Borrowing Date (Canada) that such Lender will not make available to the Canadian
Administrative Agent such Canadian Lender's share of the borrowing requested to
be made on such Borrowing Date (Canada), the Canadian Administrative Agent may
assume that such Canadian Lender has made its share of such borrowing available
to the Canadian Administrative Agent on such Borrowing Date (Canada), and the
Canadian Administrative Agent may, in reliance upon such assumption, make
available to the Canadian Borrower on such Borrowing Date (Canada) a
corresponding amount. If such amount is not so made available to the Canadian
Administrative Agent by such Canadian Lender on such Borrowing Date (Canada),
the Canadian Administrative Agent shall also be entitled to recover such amount
with interest thereon at the rate per annum applicable to the C$ Prime Rate
determined for such day PLUS 1%, on demand, from the relevant Canadian Lender.
Nothing contained in this subsection 3.7(b) shall relieve any Canadian Lender
which has failed to make available its share of any borrowing hereunder from its
obligation to do so in accordance with the terms hereof or prejudice any rights
which the Canadian Borrower may have against any Canadian Lender as a result of
any default by such Canadian Lender to make loans.

          (c) The failure of any Canadian Lender to make the C$ Loan to be made
by it on any Borrowing Date (Canada) shall not relieve any other Lender of its
obligation, if any, hereunder to make its C$ Loan on such Borrowing Date
(Canada), but no Lender shall be responsible for the failure of any other
Canadian Lender to make the C$ Loan to be made by such other Canadian Lender on
such Borrowing Date (Canada).

          3.8. ADDITIONAL COSTS.

          (a) If the adoption of or any change in any Requirement of Law
regarding capital adequacy or in the interpretation or application thereof by
any Governmental Authority or compliance by any Canadian Lender or any
corporation controlling such Canadian Lender with any request or directive
regarding capital adequacy (whether or not having the force of law) from any
Governmental Authority made subsequent to the date hereof shall have the effect
of reducing the rate of return on such Canadian Lender's or such corporation's
capital as a consequence of its obligations hereunder to a level below that
which such Canadian Lender or such corporation could have achieved but for such
adoption, change or compliance (taking into consideration such Lender's or such
corporation's policies with respect to capital adequacy) by an amount deemed by
such Canadian Lender to be material, then from time to time, the Canadian
Borrower shall promptly pay to such Canadian Lender, upon written demand
therefor, such additional amount or amounts as will compensate such Canadian
Lender for such reduced rate of return. In determining such additional amounts,
each Canadian Lender will act reasonably and in good faith and will use
averaging and attribution methods which are reasonable and which will, to the
extent the reduced rate of return relates to such Canadian Lender's loans or
commitments in general and are not specifically attributable to C$ Loans or
Canadian Commitments hereunder,

<Page>

                                                                              23

be calculated with respect to all loans or commitments similar to the C$ Loans
or Canadian Commitments made by such Canadian Lender hereunder whether or not
the loan documentation for such other loans or commitments permits the Canadian
Lender to charge the respective borrower on a basis similar to that provided in
this subsection 3.8.

          (b) If any Canadian Lender becomes entitled to claim any additional
amounts pursuant to this subsection, it shall promptly notify the Canadian
Borrower (with a copy to the Canadian Administrative Agent) of the event by
reason of which it has become so entitled. A certificate as to any additional
amounts payable pursuant to this subsection submitted by such Canadian Lender to
the Canadian Borrower (with a copy to the Canadian Administrative Agent),
showing in reasonable detail the basis for the calculation thereof, shall be
prima facie evidence of such additional amounts payable. The agreements in this
subsection shall survive the termination of the Credit Agreement and the payment
of the C$ Loans and all other amounts payable thereunder.

          3.9. TAXES. All payments made by the Canadian Borrower, the Company or
any Subsidiary Guarantor in respect of amounts owing under this Annex A shall be
made free and clear of, and without deduction or withholding for or on account
of, any present or future income, stamp or other taxes, levies, imposts, duties,
charges, fees, deductions or withholdings, now or hereafter imposed, levied,
collected, withheld or assessed by any Governmental Authority, excluding gross
or net income or gross receipts taxes, ad valorem taxes, personal property
and/or sales taxes and franchise taxes (imposed in lieu of net income taxes)
imposed on the Canadian Administrative Agent or any Canadian Lender as a result
of a present or former connection between the Canadian Administrative Agent or
such Canadian Lender and the jurisdiction of the Governmental Authority imposing
such tax or any political subdivision or taxing authority thereof or therein
(other than any such connection arising solely from the Canadian Administrative
Agent or such Canadian Lender having executed, delivered or performed its
obligations or received a payment under, or enforced, this Annex A). If any such
non-excluded taxes, levies, imposts, duties, charges, fees deductions or
withholdings ("NON-EXCLUDED TAXES") are required to be withheld from any amounts
payable to the Canadian Administrative Agent or any Canadian Lender hereunder,
the amounts so payable to the Canadian Administrative Agent or such Canadian
Lender shall be increased to the extent necessary to yield to the Canadian
Administrative Agent or such Canadian Lender (after payment of all Non-Excluded
Taxes) interest or any such other amounts payable hereunder at the rates or in
the amounts specified in this Annex A, PROVIDED, HOWEVER, that neither the
Canadian Borrower, the Company, nor any Subsidiary Guarantor shall be required
to increase any such amounts payable to the Canadian Administrative Agent, any
Canadian Lender or any holder of Bankers' Acceptances or BA Equivalent Notes if
such increased amount arises as a result of the failure of such Canadian Lender,
the Canadian Administrative Agent or any holder of Bankers' Acceptances or BA
Equivalent Notes to be a Person resident in Canada for the purposes of the
INCOME TAX ACT (Canada). The Canadian Borrower shall also indemnify the Canadian
Administrative Agent and each Canadian Lender on an after-tax basis for any
additional taxes on net income which the Canadian Administrative Agent or such
Canadian Lender, as the case may be, may be obligated to pay as a result of the
receipt of additional amounts under this subsection 3.9. Whenever any
Non-Excluded Taxes are payable by the Canadian Borrower, the Company or any
Subsidiary Guarantor, as promptly as possible thereafter but in any event within
45 days after the date of payment the Canadian Borrower, the Company or such
Subsidiary Guarantor

<Page>

                                                                              24

shall send to the Canadian Administrative Agent for its own account or for the
account of such Canadian Lender, as the case may be, a certified copy of an
original official receipt received by the Canadian Borrower, the Company or such
Subsidiary Guarantor showing payment thereof. If the Canadian Borrower, the
Company or any Subsidiary Guarantor fails to pay any Non-Excluded Taxes when due
to the appropriate taxing authority or fails to remit to the Canadian
Administrative Agent the required receipts or other required documentary
evidence, the Canadian Borrower, the Company or such Subsidiary Guarantor shall
indemnify the Canadian Administrative Agent and the Canadian Lenders for any
incremental taxes, interest or penalties that may become payable by the Canadian
Administrative Agent or any Canadian Lender as a result of any such failure. The
agreements in this subsection shall survive the termination of this Annex A and
the payment of the C$ Loans and all other amounts payable hereunder.

          3.10. SUBSTITUTION OF LENDER. If any Canadian Lender has demanded
compensation under subsection 3.8 of this Annex A, the Canadian Borrower shall
have the right, with the assistance of the Canadian Administrative Agent, to
seek a substitute bank or banks (which may be one or more of the Lenders)
satisfactory to the Canadian Borrower and the Canadian Administrative Agent to
assume the Canadian Commitments and C$ Loans of such Canadian Lender. Any such
Canadian Lender shall be obligated to sell the Canadian Commitments and C$ Loans
for cash without recourse to such substitute bank or banks and to execute and
deliver an appropriately completed assignment and assumption agreement
reasonably satisfactory to the Canadian Administrative Agent and the Canadian
Borrower and any other document or perform any act reasonably necessary to
effect the assumption of the rights and obligations of such substitute bank or
banks.

<Page>

                                                                      EXHIBIT B
                                                                      To Annex A

                                [Form of C$ Note]

                                 PROMISSORY NOTE

          FOR VALUE RECEIVED, IRON MOUNTAIN CANADA CORPORATION, a Nova Scotia
corporation (the "CANADIAN BORROWER"), hereby promises to pay to
___________________ (the "BANK"), for account of its respective Applicable
Lending Offices provided for by the Credit Agreement referred to below, at the
principal office of the Canadian Administrative Agent at 200 Bay Street, Royal
Bank Plaza, South Tower, Suite 1800, Toronto, Ontario M5J 2J2, the aggregate
unpaid principal amount of the C$ Prime Loans made by the Bank to the Canadian
Borrower under the Credit Agreement), in lawful money in the currency of such C$
Prime Loans and in immediately available funds, on the dates and in the
principal amounts provided in the Credit Agreement, and to pay interest on the
unpaid principal amount of each such C$ Prime Loan, at such office, in like
money and funds, for the period commencing on the date of such C$ Prime Loan
until such C$ Prime Loan shall be paid in full, at the rates per annum and on
the dates provided in the Credit Agreement.

          The date, amount and interest rate of each C$ Prime Loan made by the
Bank to the Canadian Borrower and each payment made on account of the principal
thereof, shall be recorded by the Bank on its books and, prior to any transfer
of this C$ Note, endorsed by the Bank on the schedule attached hereto or any
continuation thereof, PROVIDED that the failure of the Bank to make any such
recordation or endorsement shall not affect the obligations of the Canadian
Borrower to make a payment when due of any amount owing under the Credit
Agreement or hereunder in respect of the C$ Prime Loans made by the Bank.

          This C$ Note is one of the C$ Notes referred to in the Sixth Amended
and Restated Credit Agreement dated as of April 2, 2004 (as the same may be
modified and supplemented and in effect from time to time, the "CREDIT
AGREEMENT") between Iron Mountain Incorporated, Iron Mountain Canada
Corporation, the lenders parties thereto (including the Bank), Fleet National
Bank, as Syndication Agent, The Bank of Nova Scotia and Wachovia Bank, National
Association, as Co-Documentation Agents, JPMorgan Chase Bank, as Administrative
Agent, JPMorgan Chase Bank, Toronto Branch, as Canadian Administrative Agent and
J.P. Morgan Securities Inc., as Arranger and evidences C$ Prime Loans made by
the Bank thereunder. Terms used but not defined in this C$ Note have the
respective meanings assigned to them in the Credit Agreement.

          The Credit Agreement provides for the acceleration of the maturity of
this C$ Note upon the occurrence of certain events and for prepayments of C$
Prime Loans upon the terms and conditions specified therein.

<Page>

                                                                               2

          Except as permitted by Section 12.06 of the Credit Agreement, this C$
Note may not be assigned by the Bank to any other Person.

          This C$ Note shall be governed by, and construed in accordance with,
the law of the State of New York.


                                              IRON MOUNTAIN CANADA CORPORATION


                                              By:
                                                 -----------------------
                                                 Name:
                                                 Title:

<Page>

                                                                               3

                           SCHEDULE OF C$ PRIME LOANS

          This C$ Note evidences C$ Prime Loans made, Continued or Converted
under the within-described Credit Agreement to the Canadian Borrower, on the
dates, in the principal amounts and bearing interest at the rates set forth
below, subject to the payments, Continuations, Conversions and prepayments of
principal set forth below.

<Table>
<Caption>
               Principal                   Amount Paid,
 Date Made,     Amount                       Prepaid,      Unpaid
  Continued       of                       Continued or   Principal   Notation
or Converted     Loan      Interest Rate     Converted     Amount      Made by
------------   ---------   -------------   ------------   ---------   ----------
<S>            <C>         <C>             <C>            <C>         <C>


</Table>

<Page>

                                                                      EXHIBIT C
                                                                      To Annex A

                          [Form of BA Equivalent Note]

                                 PROMISSORY NOTE

          FOR VALUE RECEIVED, IRON MOUNTAIN CANADA CORPORATION, a Nova Scotia
corporation (the "CANADIAN BORROWER"), hereby promises to pay to
___________________ (the "BANK"), for account of its respective Applicable
Lending Offices provided for by the Credit Agreement referred to below, at the
principal office of the Canadian Administrative Agent at 200 Bay Street, Royal
Bank Plaza, South Tower, Suite 1800, Toronto, Ontario M5J 2J2, on _____________
the principal sum of ___________ Canadian Dollars.

          This BA Equivalent Note is one of the BA Equivalent Notes referred to
in the Sixth Amended and Restated Credit Agreement dated as of April 2, 2004 (as
the same may be modified and supplemented and in effect from time to time, the
"CREDIT AGREEMENT") between Iron Mountain Incorporated, Iron Mountain Canada
Corporation, the lenders parties thereto (including the Bank), Fleet National
Bank, as Syndication Agent, The Bank of Nova Scotia and Wachovia Bank, National
Association, as Co-Documentation Agents, JPMorgan Chase Bank, as Administrative
Agent, JPMorgan Chase Bank, Toronto Branch, as Canadian Administrative Agent and
J.P. Morgan Securities Inc., as Arranger and evidences a BA Equivalent Loan made
by the Bank thereunder. Terms used but not defined in this BA Equivalent Note
have the respective meanings assigned to them in the Credit Agreement.

          The Credit Agreement provides for the acceleration of the maturity of
this BA Equivalent Note upon the occurrence of certain events and for
prepayments of BA Equivalent Loans upon the terms and conditions specified
therein.

          Except as permitted by Section 12.06 of the Credit Agreement, this BA
Equivalent Note may not be assigned by the Bank to any other Person.

          This BA Equivalent Note shall be governed by, and construed in
accordance with, the law of the State of New York.


                                              IRON MOUNTAIN CANADA CORPORATION


                                              By:
                                                 ----------------------------
                                                 Name:
                                                 Title:

<Page>

                                                                      SCHEDULE I

                              REVOLVING COMMITMENTS
                                    (in US$)

<Table>
<Caption>
                                                             US$           Multi-Currency         US$-Canadian / Canadian
      Lender                                              Commitment         Commitment                 Commitment
      ------                                              ----------       --------------         -----------------------
<S>                                                    <C>                <C>                  <C>
JPMorgan Chase Bank                                    $   5,892,857.14   $    7,857,142.86    $6,071,428.57 / $15,178,571.43
(JPMorgan Chase Bank, Toronto Branch)*
Fleet National Bank                                    $  13,928,571.43   $   18,571,428.57
Wachovia Bank, National Association                    $   3,482,142.86   $    4,642,857.14    $6,964,285.72 / $17,410,714.28
(Congress Financial)*
The Bank of Nova Scotia                                $   3,482,142.86   $    4,642,857.14    $6,964,285.72 / $17,410,714.28
HSBC Bank USA
(HSBC Bank USA, Toronto Branch)*                       $   2,946,428.57   $    3,928,571.43    $5,892,857.14 / $14,732,142.86
The Bank of New York                                   $   9,642,857.14   $   12,857,142.86
Credit Lyonnais New York Branch                        $   9,642,857.14   $   12,857,142.86
Union Bank of California, N.A.                         $   2,410,714.29   $    3,214,285.71    $4,821,428.57 / $12,053,571.43
Citizens Bank of Massachusetts                         $   9,642,857.14   $   12,857,142.86
Bank One, NA
(Bank One, NA, Canada Branch)*                         $   1,875,000.00   $    2,500,000.00     $3,750,000.00 / $9,375,000.00
BNP Paribas                                            $   1,875,000.00   $    2,500,000.00     $3,750,000.00 / $9,375,000.00
(BNP Paribas (Canada))*

<Caption>
                                                          Total US$-
                                                         Canadian and
                                                           Canadian
      Lender                                              Commitment           Total
      ------                                            -------------          -----
<S>                                                   <C>                 <C>
JPMorgan Chase Bank                                   $   21,250,000.00   $  35,0000,000.00
(JPMorgan Chase Bank, Toronto Branch)*
Fleet National Bank                                                       $   32,500,000.00
Wachovia Bank, National Association                   $   24,375,000.00   $   32,500,000.00
(Congress Financial)*
The Bank of Nova Scotia                               $   24,375,000.00   $   32,500,000.00
HSBC Bank USA
(HSBC Bank USA, Toronto Branch)*                      $   20,625,000.00   $   27,500,000.00
The Bank of New York                                                      $   22,500,000.00
Credit Lyonnais New York Branch                                           $   22,500,000.00
Union Bank of California, N.A.                        $   16,875,000.00   $   22,500,000.00
Citizens Bank of Massachusetts                                            $   22,500,000.00
Bank One, NA
(Bank One, NA, Canada Branch)*                        $   13,125,000.00   $   17,500,000.00
BNP Paribas                                           $   13,125,000.00   $   17,500,000.00
(BNP Paribas (Canada))*
</Table>

<Page>

<Table>
<S>                                                 <C>                <C>                  <C>
National City Bank
(National City Bank, Canada Branch)*                $   1,875,000.00   $    2,500,000.00     $3,750,000.00 / $9,375,000.00
United Overseas Bank Ltd., New York Agency          $   1,875,000.00   $    2,500,000.00     $3,750,000.00 / $9,375,000.00
(United Overseas Bank Limited)*
CIBC Inc.                                           $   1,071,428.57   $    1,428,571.43     $2,142,857.14 / $5,357,142.86
General Electric Capital Corporation                $   1,071,428.57   $    1,428,571.43     $2,142,857.14 / $5,357,142.86
(GE Canada Finance Holding Company)*
Sovereign Bank                                      $   4,285,714.29   $    5,714,285.71
TOTAL                                               $  75,000,000.00   $  100,000,000.00   $50,000,000.00 / $125,000,000.00

<Caption>
<S>                                                 <C>                 <C>
National City Bank                                  $   13,125,000.00   $   17,500,000.00
(National City Bank, Canada Branch)*
United Overseas Bank Ltd., New York Agency          $   13,125,000.00   $   17,500,000.00
(United Overseas Bank Limited)*
CIBC Inc.                                           $    7,500,000.00   $   10,000,000.00
General Electric Capital Corporation                $    7,500,000.00   $   10,000,000.00
(GE Canada Finance Holding Company)*
Sovereign Bank                                                          $   10,000,000.00
TOTAL                                               $  175,000,000.00   $  350,000,000.00
</Table>

----------
* The Lender indicated in parentheses is the Canadian Lender with respect to the
Canadian Commitment.

<Page>

                                TERM COMMITMENTS
                                    (in US$)

<Table>
<Caption>
                                                                       Term
                          Total                                     Commitment
                          -----                                     ----------
<S>                                                            <C>
JPMorgan Chase Bank                                            $     134,500,000.00
General Electric Capital Corporation                           $      18,000,000.00
Webster Bank                                                   $       5,500,000.00
Fleet National Bank                                            $       5,000,000.00
The Bank of Nova Scotia                                        $       5,000,000.00
Wachovia Bank, National Association                            $       5,000,000.00
Citizens Bank of Massachusetts                                 $       4,000,000.00
Credit Lyonnais New York Branch                                $       4,000,000.00
The Bank of New York                                           $       4,000,000.00
Union Bank of California, N.A                                  $       4,000,000.00
Bear Stearns Corporate Lending Inc.                            $       2,000,000.00
National City Bank                                             $       2,000,000.00
United Overseas Bank Ltd., New York Agency                     $       2,000,000.00
Van Kampen CLO II, Limited                                     $       1,418,918.92
Van Kampen Senior Income Trust                                 $       1,081,081.08
KZH Pondview LLC                                               $       1,000,000.00
Oasis Collateralized High Income Portfolios-1, Ltd.            $       1,000,000.00
UBS AG, Stamford Branch                                        $         500,000.00
Total                                                          $     200,000,000.00
</Table>

<Page>

                                   SCHEDULE II
                          (Pursuant to Section 8.10(a))

                              List of Subsidiaries

<Table>
<Caption>
Name                                            Jurisdiction       Shares Held by
----                                            ------------       --------------
<S>                                             <C>                <C>
Archivage Actif Groupe Iron Mountain SAS*       France             Iron Mountain (France) SA
Archive Services Limited*                       United Kingdom     Iron Mountain (UK) Limited
Archivex Box Company Limited*                   Alberta            Archivex Limited
Archivex Limited*                               Nova Scotia        Iron Mountain Incorporated
Arcus Data Security Ltd.*                       United Kingdom     Iron Mountain Europe Limited
Britannia Data Management Limited*              United Kingdom     Kestral Data UK Limited
COMAC, Inc.                                     Delaware           Iron Mountain Information Management, Inc.
Custodia De Documentos LTDA(1)*                 Chile              Iron Mountain Chile S.A.
Custodia S.O.S. Limitada(2)*                    Chile              Iron Mountain Chile S.A.
Datavault Holdings Limited*                     United Kingdom     Iron Mountain Europe Limited
Datavault Limited(3)*                           Scotland           Datavault Holdings Limited
Datavault Northwest Limited*                    United Kingdom     Datavault Limited
Datavault Southwest Limited*                    United Kingdom     Datavault Limited
Document and Information
   Management Services, Ltd.*                   United Kingdom     Iron Mountain Europe Limited
DSI Technology Escrow Services, Inc.            Delaware           Iron Mountain Information Management, Inc.
Eurostorage Holdings B.V.*                      Netherlands        Iron Mountain, Incorporated (10%)
FIME S.A.*                                      France             Iron Mountain (France) SA
Honanross Ltd.*                                 Ireland            Record Data Limited
H. Investments Ltd.*                            Cayman Islands     Iron Mountain Cayman Ltd.
IMSA Peru SRL(4)*                               Peru               Iron Mountain South America, Ltd.
Inmobilsac Ltda.(5) *                           Mexico             Iron Mountain Mexico S.A. de R.L. de C.V.
Iron Mountain Argentina SA(6)*                  Argentina          Iron Mountain South America Limited
Iron Mountain Assurance Corporation*            Vermont            Iron Mountain, Incorporated
Iron Mountain Box Company*                      Nova Scotia        Iron Mountain Canada Corporation
Iron Mountain Belgium NV*                       Belgium            Iron Mountain Holdings (Europe) Limited
</Table>

----------
          (1) Custodia De Documentos LTDA is owned 99.9% by Iron Mountain Chile
S.A. and owned 0.1% by Iron Mountain South America, Ltd.

          (2) Custodia S.O.S. Limitada is owned 55% by Iron Mountain Chile S.A.
and 45% by BBS Investment SA (Bruisenes family)

          (3) Datavault Limited is owned 65.97% by Datavault Holdings Limited,
28.12% by Iron Mountain Europe Limited and 5.91% by Silver Sky.

          (4) IMSA Peru SRL is owned 99.96% by Iron Mountain South America,
Ltd., owned 0.03% by Alexis Tschudi and owned 0.01% by Carlos Saco Veriz Tvdela.

          (5) Inmobilsac Ltda. Is owned 50.1% by Iron Mountain Mexico S.A. de
D.L. de C.V. and 49.9% by non-affiliate Mexican parties.

          (6) Iron Mountain Argentina SA is owned 80.5% by Iron Mountain South
America, Ltd., 14.85% by Kestral Document Services Ltd. and 4.65% by other
individual shareholders.

<Page>

<Table>
<Caption>
Name                                            Jurisdiction       Shares Held by
----                                            ------------       --------------
<S>                                             <C>                <C>
Iron Mountain Canada Corporation*               Nova Scotia        Treeline Services Corporation
Iron Mountain Cayman Ltd.*                      Cayman Islands     Iron Mountain Global, Inc.
Iron Mountain Chile S.A.(7)*                    Chile              Iron Mountain South America, Ltd.
Iron Mountain Deutschland GmbH*                 Germany            Iron Mountain Europe Limited
Iron Mountain Deutschland M.i.l.l. GmbH*        Germany            Iron Mountain Deutschland GmbH
Iron Mountain do Brazil S.A.(8)*                Brazil             Iron Mountain South America, Ltd.
Iron Mountain Espana, S.A.*                     Spain              Iron Mountain Holdings (Europe) Limited
Iron Mountain Europe Limited(9)*                United Kingdom     Iron Mountain Group (Europe) Limited
Iron Mountain (France), S.A.*                   France             Iron Mountain Holdings (France), SNC
Iron Mountain Global, Inc.                      Delaware           Iron Mountain Information Management, Inc.
Iron Mountain Global, LLC                       Delaware           Iron Mountain Global, Inc.
Iron Mountain Group (Europe)
   Limited*                                     United Kingdom     Iron Mountain (Netherlands) B.V.
Iron Mountain Holdings (Europe)
   Limited*                                     United Kingdom     Iron Mountain Europe Limited
Iron Mountain Holdings (France),
   SNC(10)*                                     France             Document and Information Management Services, Ltd.
Iron Mountain Information Management, Inc.      Delaware           Iron Mountain Incorporated
Iron Mountain Ireland Ltd.*                     Ireland            Iron Mountain Ireland (Holdings) Ltd.
Iron Mountain Ireland (Holdings) Ltd.*          Ireland            Iron Mountain Holdings (Europe) Limited
Iron Mountain Mayflower Ltd.*                   United Kingdom     Iron Mountain Global, Inc.
Iron Mountain Mexico, S.A. de R.L. de
   C.V.(11)*                                    Mexico             Iron Mountain Global, Inc.
Iron Mountain Nederland (Holdings) B.V.*        Netherlands        Iron Mountain Holdings (Europe) Limited
Iron Mountain Nederland B.V.*                   Netherlands        Iron Mountain Nederland (Holdings) B.V.
Iron Mountain (Netherlands) B.V.*               Netherlands        Iron Mountain Global, Inc.
Iron Mountain Norge AS*                         Norway             Iron Mountain Holdings (Europe) Limited
Iron Mountain Norsk Geodata Senter AS*          Norway             Iron Mountain Tape Technology Norge AS
Iron Mountain Peru S.A.(12)*                    Peru               IMSA Peru SRL
</Table>

----------
          (7) Iron Mountain Chile S.A. is owned 55% by Iron Mountain South
America, Ltd., owned 15% by Servibanca S.A., owned 10% by Jericho S.A. and owned
20% by other individual shareholders.

          (8) Iron Mountain do Brazil S.A. is owned 70% by Iron Mountain South
America, Ltd. and owned 30% by Serial Comercio e Representacoes, Ltda.

          (9) Iron Mountain Europe Limited is owned 50.01% by Iron Mountain
Group (Europe) Limited and 49.99% by Iron Mountain Mayflower Ltd.

          (10) Iron Mountain Holdings (France), SNC is owned 99.9% by Document
and Information Management Services, Ltd. and 0.1% by Miller Data Management
Limited.

          (11) Iron Mountain Mexico, S.A. de R.L. de C.V. is owned 99.9% by Iron
Mountain Global, Inc. and 0.1% by Iron Mountain Global, LLC.

          (12) Iron Mountain Peru S.A. is owned 99.99% by IMSA Peru SRL and
owned 0.1% by Iron Mountain Incorporated.

<Page>

<Table>
<Caption>
Name                                            Jurisdiction       Shares Held by
----                                            ------------       --------------
<S>                                             <C>                <C>
Iron Mountain Records Management
   (Puerto Rico), Inc.*                         Puerto Rico        Iron Mountain Incorporated
Iron Mountain Scotland (Holdings) Limited*      United Kingdom     Iron Mountain Europe Limited
Iron Mountain Scotland Limited(13)*             United Kingdom     Iron Mountain Scotland (Holdings) Limited
Iron Mountain Servicios*                        Chile              Iron Mountain Chile SA
Iron Mountain South America Ltd.(14)*           Cayman Islands     Iron Mountain Cayman Ltd.
Iron Mountain Statutory Trust - 1998            Connecticut        Iron Mountain Information Management, Inc.
Iron Mountain Statutory Trust - 1999            Connecticut        Iron Mountain Information Management, Inc.
Iron Mountain Step S.p.A.(15)*                  Italy              Iron Mountain Europe Limited
Iron Mountain Tape Technology Norge AS*         Norway             Iron Mountain Norge AS
Iron Mountain (UK) Limited*                     United Kingdom     Iron Mountain Europe Limited
JAD (93) Limited*                               United Kingdom     Iron Mountain Scotland (Holdings) Limited
Jones & Crossland Limited*                      United Kingdom     Archive Services Limited
Kestrel Data Services Limited*                  United Kingdom     Iron Mountain (UK) Limited
Kestrel Data UK Limited*                        United Kingdom     Kestrel Data Services Limited
Kestrel Reprographics Limited*                  United Kingdom     Kestrel Data UK Limited
Memogarde, S.A.*                                France             FIME S.A.
Miller Data Management Limited*                 United Kingdom     Iron Mountain (UK) Limited
Mountain Real Estate Assets, Inc.               Delaware           Iron Mountain Information Management, Inc.
Mountain Reserve II, Inc.                       Delaware           Iron Mountain Information Management, Inc.
Mountain West Palm Real Estate, Inc.*           Delaware           Iron Mountain Information Management, Inc.
Movers & Files SA*                              Peru               H. Investments Ltd.
Pierce Leahy Europe, Limited*                   United Kingdom     Iron Mountain Incorporated
Record Data Limited*                            Ireland            Iron Mountain Ireland Ltd.
Silver Sky*                                     Jersey Channel     Iron Mountain Europe Limited
                                                Islands
Sistemas de Archivo Corporativo, S.A.
   de R.L. de C.V.(16)*                         Mexico             Iron Mountain Mexico, S.A. de R.L. de C.V.
Sistemas de Archivo de Mexico, S.A.
   de R.L. de C.V.*                             Mexico             Sistemas de Archivo Corporativo, S.A. de R.L. de C.V.
Sistemas de Archivo, S.A. de R.L. de
   C.V.*                                        Mexico             Sistemas de Archivo Corporativo, S.A. de R.L. de C.V.
Societe Civile Immobiliere du Chemin
   Cornillon*                                   France             FIME S.A.
Storbox S.A.(17)*                               Chile              Iron Mountain Chile S.A.
</Table>

----------
          (13) Iron Mountain Scotland Limited is owned 71.8% by Iron Mountain
Scotland (Holdings) Limited and 28.2% by JAD (93) Limited.

          (14) Iron Mountain South America, Ltd. is owned 50.1% by Iron Mountain
Cayman Ltd. and owned 49.9% by Compass Capital Fund, L.P.

          (15) Iron Mountain Step S.p.A. is owned 70% by Iron Mountain Europe
Limited and 30% by Step S.p.A.

          (16) Sistemas de Archivo Corporativo, S.A. de R.L. de C.V. is owned
50.1% by Iron Mountain Mexico, S.A. de R.L. de C.V. and owned 49.9% by Padilla &
Perez, Sistemas de Archive S.A. de C.V.

<Page>

<Table>
<Caption>
Name                                            Jurisdiction       Shares Held by
----                                            ------------       --------------
<S>                                             <C>                <C>
The Document Storage Company Limited*           United Kingdom     Iron Mountain Europe Limited
397499 British Columbia Ltd.*                   British Columbia   Iron Mountain Canada Corporation
TM 1177 Ltd.*                                   United Kingdom     Iron Mountain Group (Europe) Limited
Treeline Services Corporation                   Delaware           Iron Mountain Incorporated
Upper Providence Venture I, L.P.*               Pennsylvania       Iron Mountain Information Management, Inc. (54%
                                                                   limited partnership interest and 1% general
                                                                   partnership interest)
</Table>

* Denotes a non-Guarantor Subsidiary

----------
          (17) Storbox S.A. is owned 55% by Iron Mountain Chile S.A. and 45% by
BBS Investment S.A. (Brisenos family).

<Page>

   Listing of Investments in Joint Ventures

<Table>
<S>                                             <C>                <C>
Docuguard Austria G.m.b.H.*                     Austria            Docuguard Holdings Limited
Docuguard CR- s.r.o.*                           Czechoslovakia     Docuguard Holdings Limited (95%)
Docuguard CRS s.r.v.*                           Czech Republic     Docuguard Holdings Limited (95%)
Docuguard Holdings Limited*                     Cyprus             Iron Mountain Canada Corporation (25%)
Docuguard Kft*                                  Hungary            Docuguard Holdings Limited
Docuguard Romania Srl*                          Romania            Docuguard Holdings Limited
Docuguard Slovakia s.r.o.*                      Slovakia           Docuguard Holdings Limited
Sabero Pierce Archive Limited*                  India              Iron Mountain, Incorporated (2%)
</Table>

<Page>

                                  SCHEDULE III
                      (Pursuant to Sections 9.08 and 9.13)

PART I.  Existing Indebtedness

1.   Promissory Note to Zurich Data Incorporated, issued November 5, 1996 with a
     current outstanding principal amount of $248,545 and a maturity date of
     November 5, 2005.

2.   Loan Note Instruments issued February 26, 1999 by Pierce Leahy Europe,
     Limited in connection with the acquisition of Datavault in the principal
     amount of L 11,715,000 (entitled to the benefit of Letters of Credit issued
     for the account of Iron Mountain Incorporated). The Loan Note Instruments
     mature February 28, 2009.

3.   Indebtedness secured by Liens identified in Part II of this Schedule III.

<Page>

PART II. Existing Liens

1.   Mortgage held by Sun America Life Insurance Company on property located at
     1905 John Connally Drive, Carrolton, Texas.

2.   Mortgage held by First Union Bank on property located at 64 Leone Lane,
     Chester, New York.

3.   Mortgage held by Sun America Life Insurance Company on property located at
     5775 Royalty Drive, Houston, Texas.

4.   Mortgage held by LaSalle Bank National Association as Trustee for Morgan
     Stanley Capital I Inc. Commercial Mortgage Pass-Through Certificates,
     Series 1998 CF1 on property at 3501 Electronics Way, West Palm Beach,
     Florida.

5.   Mortgage held by Commerce Bank on property located at 1000 Campus Drive,
     Collegeville, Pennsylvania.

6.   Up to $100 million lease financing under the Master Lease and Security
     Agreement (the "2001 Synthetic Lease"), dated as of May 22, 2001, between
     Iron Mountain Statutory Trust - 2001, in its capacity as lessor (the
     "Lessor") and Iron Mountain Information Management, Inc., as lessee (the
     "Lessee"), and the related Unconditional Guaranty dated as of May 22, 2001
     by Iron Mountain Incorporated in favor of the Lessor of the obligations of
     the Lessee under the 2001 Synthetic Lease.

7.   Charges, pledges and assignments of substantially all the assets of Iron
     Mountain Europe and its subsidiaries (including pledges of share capital of
     such subsidiaries) to secure obligations under the Multi-Currency Term,
     Revolving Credit Facilities Agreement dated March __, 2004 among Iron
     Mountain Europe Limited, certain of its subsidiaries, the financial
     institutions party thereto and The Governor and Company of the Bank of
     Scotland, as Facility Agent, Issuing Bank and Security Trustee

<Page>


                                   SCHEDULE IV


                               IRON MOUNTAIN, INC.
                                LETTERS OF CREDIT
                               AS OF APRIL 2, 2004
                                (US$ EQUIVALENTS)

LETTERS OF CREDIT OUTSTANDING

US$ TRANCHE

<Table>
<Caption>
                                                                                            Original        US$
                                                                                               US$      Equivalent &
Entity          Issuer           Beneficiary            LC #      Issue Date   Exp. Date     Amount     Outstanding
------          ------           -----------            ----      ----------   ---------    --------    -----------
<S>           <C>          <C>                       <C>          <C>          <C>         <C>          <C>
IMI           Chase NY     North 5th & 45th Realty   P351058        1/5/1998    1/5/2005       50,000       50,000
                           Corp
IMI           Chase NY     Zurich American           P294827      11/17/1999    8/1/2004    4,635,456      579,432
                           Insurance Company
IMI           Chase NY     Zurich American           P207203       11/1/2000   1/27/2005    5,283,064    1,921,164
                           Insurance Company
IMI           Chase NY     Zurich American           T-220823       1/2/2002    1/2/2005    6,750,000    6,750,000
                           Insurance Company
IMI           Chase NY     Zurich American           T-231493      11/5/2002   1/31/2005    8,000,000    8,000,000
                           Insurance Company
IMI           Chase NY     State of Vermont          P-231634     11/13/2002    1/1/2005    1,000,000    1,000,000
IMI           Chase NY     PHH Vehicle Management    P-245813       3/1/2004   1/31/2005      154,340      154,340
                           Services                  200,000 C$
IMI           Chase NY     Zurich American           TBD            4/1/2004   1/31/2005    5,000,000    5,000,000
                           Insurance Company
Totals                                                                                     25,872,860   23,454,936

<Caption>

Entity          Issuer           Beneficiary               Purpose             Notes
------          ------           -----------               -------             -----
<S>           <C>          <C>                       <C>                     <C>
IMI           Chase NY     North 5th & 45th Realty   Secure Property Lease   Ever Green
                           Corp                                              Rollover
IMI           Chase NY     Zurich American           For Insurance Claims    Declining
                           Insurance Company                                 Value with
                                                                             Time
IMI           Chase NY     Zurich American           For Insurance Claims    Declining
                           Insurance Company                                 Value with
                                                                             Time
IMI           Chase NY     Zurich American           For Insurance Claims    Ever Green
                           Insurance Company                                 Rollover
IMI           Chase NY     Zurich American           For Insurance Claims    Ever Green
                           Insurance Company                                 Rollover
IMI           Chase NY     State of Vermont          For Iron Mountain       Ever Green
                                                     Assurance Corp.         Rollover
IMI           Chase NY     PHH Vehicle Management    Iron Mountain Canada    Ever Green
                           Services                                          Rollover
IMI           Chase NY     Zurich American           For Insurance Claims    Ever Green
                           Insurance Company                                 Rollover
Totals
</Table>