|                                                               |
|---------------------------------------------------------------|
|                                                               |  |  |
| Ohio                                                          |   | 31-0746871 |
| (State or other jurisdiction ofincorporation or organization) |   | (I.R.S. Employer IdentificationNo.) |
|                                                          |   |   |
| 6200 S. Gilmore Road, Fairfield, Ohio                         |   | 45014-5141 |
| (Address of principal executive offices)                      |   | (Zip code) |

----

|                                                                                                     |
|-----------------------------------------------------------------------------------------------------|
|                                                                                                     |  |
| Part I – Financial Information                                                                | 3 |
|                                                                                                |   |
| Item 1. Financial Statements (unaudited)                                                            | 3 |
|                                                                                                |   |
| Condensed Consolidated Balance Sheets                                                               | 3 |
|                                                                                                |   |
| Condensed Consolidated Statements of Income                                                         | 4 |
|                                                                                                |   |
| Condensed Consolidated Statements of Comprehensive Income                                           | 5 |
|                                                                                                |   |
| Condensed Consolidated Statements of Shareholders’ Equity                                     | 5 |
|                                                                                                |   |
| Condensed Consolidated Statements of Cash Flows                                                     | 6 |
|                                                                                                |   |
| Notes to Condensed Consolidated Financial Statements (unaudited)                                    | 7 |
|                                                                                                |   |
| Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations | 26 |
|                                                                                                |   |
| Safe Harbor Statement                                                                               | 26 |
|                                                                                                |   |
| Corporate Financial Highlights                                                                      | 28 |
|                                                                                                |   |
| Financial Results                                                                                   | 39 |
|                                                                                                |   |
| Liquidity and Capital Resources                                                                     | 55 |
|                                                                                                |   |
| Other Matters                                                                                       | 59 |
|                                                                                                |   |
| Item 3. Quantitative and Qualitative Disclosures about Market Risk                             | 59 |
|                                                                                                |   |
| Item 4. Controls and Procedures                                                                     | 68 |
|                                                                                                |   |
| Part II – Other Information                                                                   | 68 |
|                                                                                                |   |
| Item 1. Legal Proceedings                                                                           | 68 |
|                                                                                                |   |
| Item 1A. Risk Factors                                                                               | 68 |
|                                                                                                |   |
| Item 2. Unregistered Sales of Equity Securities and Use of Proceeds                                 | 68 |
|                                                                                                |   |
| Item 6. Exhibits                                                                                    | 69 |

----

|                                                                                                                                                    |
|----------------------------------------------------------------------------------------------------------------------------------------------------|
|                                                                                                                                                    |  |  |  |  |  |  |  |  |
| (Dollars in millions except per share data)                                                                               |   | September 30, |   | December 31, |
|                                                                                                                                               |   | 2015 |   | 2014 |
| Assets                                                                                                                                             |   |   |  |   |   |  |
| Investments                                                                                                                                        |   |   |  |   |   |  |
| Fixed maturities, at fair value (amortized cost: 2015—$9,320; 2014—$8,871)                                                             |   | $ | 9,756 |  |   | $ | 9,460 |  |
| Equity securities, at fair value (cost: 2015—$2,970; 2014—$2,728)                                                                      |   | 4,526 |  |   | 4,858 |  |
| Short-term investments, at fair value (amortized cost: 2015—$75; 2014—$0)                                                              |   | 75 |  |   | — |  |
| Other invested assets                                                                                                                              |   | 69 |  |   | 68 |  |
| Total investments                                                                                                                                  |   | 14,426 |  |   | 14,386 |  |
| Cash and cash equivalents                                                                                                                          |   | 419 |  |   | 591 |  |
| Investment income receivable                                                                                                                       |   | 119 |  |   | 123 |  |
| Finance receivable                                                                                                                                 |   | 65 |  |   | 75 |  |
| Premiums receivable                                                                                                                                |   | 1,494 |  |   | 1,405 |  |
| Reinsurance recoverable                                                                                                                            |   | 552 |  |   | 545 |  |
| Prepaid reinsurance premiums                                                                                                                       |   | 29 |  |   | 29 |  |
| Deferred policy acquisition costs                                                                                                                  |   | 609 |  |   | 578 |  |
| Land, building and equipment, net, for company use (accumulated depreciation:     2015—$452; 2014—$446)                                |   | 188 |  |   | 194 |  |
| Other assets                                                                                                                                       |   | 77 |  |   | 75 |  |
| Separate accounts                                                                                                                                  |   | 773 |  |   | 752 |  |
| Total assets                                                                                                                                       |   | $ | 18,751 |  |   | $ | 18,753 |  |
|                                                                                                                                               |   |   |   |   |
| Liabilities                                                                                                                                        |   |   |  |   |   |  |
| Insurance reserves                                                                                                                                 |   |   |  |   |   |  |
| Loss and loss expense reserves                                                                                                                     |   | $ | 4,700 |  |   | $ | 4,485 |  |
| Life policy and investment contract reserves                                                                                                       |   | 2,564 |  |   | 2,497 |  |
| Unearned premiums                                                                                                                                  |   | 2,215 |  |   | 2,082 |  |
| Other liabilities                                                                                                                                  |   | 692 |  |   | 648 |  |
| Deferred income tax                                                                                                                                |   | 596 |  |   | 840 |  |
| Note payable                                                                                                                                       |   | 35 |  |   | 49 |  |
| Long-term debt and capital lease obligations                                                                                                       |   | 826 |  |   | 827 |  |
| Separate accounts                                                                                                                                  |   | 773 |  |   | 752 |  |
| Total liabilities                                                                                                                                  |   | 12,401 |  |   | 12,180 |  |
|                                                                                                                                               |   |   |   |   |
| Commitments and contingent liabilities (Note 12)                                                                                                   |   | — |  |   | — |  |
|                                                                                                                                               |   |   |   |   |
| Shareholders' Equity                                                                                                                               |   |   |  |   |   |  |
| Common stock, par value—$2 per share; (authorized: 2015 and 2014—500 million shares; issued: 2015 and 2014—198.3 million shares) |   | 397 |  |   | 397 |  |
| Paid-in capital                                                                                                                                    |   | 1,223 |  |   | 1,214 |  |
| Retained earnings                                                                                                                                  |   | 4,756 |  |   | 4,505 |  |
| Accumulated other comprehensive income                                                                                                             |   | 1,280 |  |   | 1,744 |  |
| Treasury stock at cost (2015— 34.5 million shares and 2014—34.6 million shares)                                                        |   | (1,306 | ) |   | (1,287 | ) |
| Total shareholders' equity                                                                                                                         |   | 6,350 |  |   | 6,573 |  |
| Total liabilities and shareholders' equity                                                                                                         |   | $ | 18,751 |  |   | $ | 18,753 |  |
|                                                                                                                                               |   |   |   |   |

----

|                                                                      |
|----------------------------------------------------------------------|
|                                                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions except per share data) | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                 | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Revenues                                                             |   |  |   |   |  |   |   |  |   |   |  |
| Earned premiums                                                      | $ | 1,127 |  |   | $ | 1,071 |  |   | $ | 3,332 |  |   | $ | 3,157 |  |
| Investment income, net of expenses                                   | 143 |  |   | 138 |  |   | 422 |  |   | 409 |  |
| Realized investment gains, net                                       | 3 |  |   | 65 |  |   | 110 |  |   | 101 |  |
| Fee revenues                                                         | 4 |  |   | 3 |  |   | 10 |  |   | 9 |  |
| Other revenues                                                       | 1 |  |   | 3 |  |   | 5 |  |   | 7 |  |
| Total revenues                                                       | 1,278 |  |   | 1,280 |  |   | 3,879 |  |   | 3,683 |  |
| Benefits and Expenses                                                |   |  |   |   |  |   |   |  |   |   |  |
| Insurance losses and contract holders' benefits                      | 670 |  |   | 686 |  |   | 2,131 |  |   | 2,181 |  |
| Underwriting, acquisition and insurance expenses                     | 348 |  |   | 319 |  |   | 1,033 |  |   | 967 |  |
| Interest expense                                                     | 14 |  |   | 13 |  |   | 40 |  |   | 40 |  |
| Other operating expenses                                             | 3 |  |   | 3 |  |   | 10 |  |   | 10 |  |
|  Total benefits and expenses                                    | 1,035 |  |   | 1,021 |  |   | 3,214 |  |   | 3,198 |  |
| Income Before Income Taxes                                           | 243 |  |   | 259 |  |   | 665 |  |   | 485 |  |
| Provision for Income Taxes                                           |   |  |   |   |  |   |   |  |   |   |  |
| Current                                                              | 64 |  |   | 68 |  |   | 180 |  |   | 106 |  |
| Deferred                                                             | 5 |  |   | 8 |  |   | 7 |  |   | 21 |  |
| Total provision for income taxes                                     | 69 |  |   | 76 |  |   | 187 |  |   | 127 |  |
| Net Income                                                           | $ | 174 |  |   | $ | 183 |  |   | $ | 478 |  |   | $ | 358 |  |
| Per Common Share                                                     |   |  |   |   |  |   |   |  |   |   |  |
| Net income—basic                                               | $ | 1.06 |  |   | $ | 1.12 |  |   | $ | 2.91 |  |   | $ | 2.19 |  |
| Net income—diluted                                             | 1.05 |  |   | 1.11 |  |   | 2.89 |  |   | 2.17 |  |
|                                                                 |   |   |   |   |   |   |   |

----

|                                                                                                                          |
|--------------------------------------------------------------------------------------------------------------------------|
|                                                                                                                          |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                                               |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                                                                     |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Net Income                                                                                                               |   | $ | 174 |  |   | $ | 183 |  |   | $ | 478 |  |   | $ | 358 |  |
| Other Comprehensive (Loss) Income                                                                                        |   |   |  |   |   |  |   |   |  |   |   |  |
| Change in unrealized gains on investments, net of tax of $(127), $(42), $(254) and $81, respectively                     |   | (238 | ) |   | (78 | ) |   | (473 | ) |   | 151 |  |
| Amortization of pension actuarial loss and prior service cost, net of tax of $0, $0, $1 and $0, respectively             |   | 1 |  |   | 1 |  |   | 3 |  |   | — |  |
| Change in life deferred acquisition costs, life policy reserves and other, net of tax of $1, $2, $2 and $2, respectively |   | 3 |  |   | 3 |  |   | 6 |  |   | 3 |  |
| Other comprehensive (loss) income, net of tax                                                                            |   | (234 | ) |   | (74 | ) |   | (464 | ) |   | 154 |  |
| Comprehensive (Loss) Income                                                                                              |   | $ | (60 | ) |   | $ | 109 |  |   | $ | 14 |  |   | $ | 512 |  |
|                                                                                                                     |   |   |   |   |   |   |   |   |

|                                                              |
|--------------------------------------------------------------|
|                                                              |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (In millions)                                           |   | Common Stock |   |   |   |   |   | AccumulatedOtherComprehensiveIncome |   |   |   | TotalShare-holders' Equity |
|                                                         |   | Outstanding Shares |   | Amount |   | Paid-in Capital |   | Retained Earnings |   |   | Treasury Stock |   |
| Balance December 31, 2013                               |   | 163.1 |  |   | $ | 397 |  |   | $ | 1,191 |  |   | $ | 4,268 |  |   | $ | 1,504 |  |   | $ | (1,290 | ) |   | $ | 6,070 |  |
| Net income                                                   |   | — |  |   | — |  |   | — |  |   | 358 |  |   | — |  |   | — |  |   | 358 |  |
| Other comprehensive income, net                              |   | — |  |   | — |  |   | — |  |   | — |  |   | 154 |  |   | — |  |   | 154 |  |
| Dividends declared                                           |   | — |  |   | — |  |   | — |  |   | (217 | ) |   | — |  |   | — |  |   | (217 | ) |
| Treasury stock acquired—share repurchase authorization |   | (0.5 | ) |   | — |  |   | — |  |   | — |  |   | — |  |   | (21 | ) |   | (21 | ) |
| Other                                                        |   | 0.8 |  |   | — |  |   | 14 |  |   | — |  |   | — |  |   | 18 |  |   | 32 |  |
| Balance September 30, 2014                                   |   | 163.4 |  |   | $ | 397 |  |   | $ | 1,205 |  |   | $ | 4,409 |  |   | $ | 1,658 |  |   | $ | (1,293 | ) |   | $ | 6,376 |  |
|                                                         |   |   |   |   |   |   |   |   |   |   |   |   |   |   |
| Balance December 31, 2014                               |   | 163.7 |  |   | $ | 397 |  |   | $ | 1,214 |  |   | $ | 4,505 |  |   | $ | 1,744 |  |   | $ | (1,287 | ) |   | $ | 6,573 |  |
| Net income                                                   |   |  |  |   | — |  |   | — |  |   | 478 |  |   | — |  |   | — |  |   | 478 |  |
| Other comprehensive loss, net                                |   | — |  |   | — |  |   | — |  |   | — |  |   | (464 | ) |   | — |  |   | (464 | ) |
| Dividends declared                                           |   | — |  |   | — |  |   | — |  |   | (227 | ) |   | — |  |   | — |  |   | (227 | ) |
| Treasury stock acquired—share repurchase authorization |   | (0.8 | ) |   | — |  |   | — |  |   | — |  |   | — |  |   | (41 | ) |   | (41 | ) |
| Other                                                        |   | 0.9 |  |   | — |  |   | 9 |  |   | — |  |   | — |  |   | 22 |  |   | 31 |  |
| Balance September 30, 2015                                   |   | 163.8 |  |   | $ | 397 |  |   | $ | 1,223 |  |   | $ | 4,756 |  |   | $ | 1,280 |  |   | $ | (1,306 | ) |   | $ | 6,350 |  |
|                                                         |   |   |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                                                   |
|-----------------------------------------------------------------------------------|
|                                                                                   |  |  |  |  |  |  |  |  |
|  (Dollars in millions)                                                  |   | Nine months ended September 30, |
|                                                                              |   | 2015 |   | 2014 |
| Cash Flows From Operating Activities                                              |   |   |  |   |   |  |
| Net income                                                                        |   | $ | 478 |  |   | $ | 358 |  |
| Adjustments to reconcile net income to net cash provided by operating activities: |   |   |  |   |   |  |
| Depreciation and amortization                                                     |   | 39 |  |   | 38 |  |
| Realized investment gains, net                                                    |   | (110 | ) |   | (101 | ) |
| Stock-based compensation                                                          |   | 16 |  |   | 15 |  |
| Interest credited to contract holders'                                            |   | 32 |  |   | 35 |  |
| Deferred income tax expense                                                       |   | 7 |  |   | 21 |  |
| Changes in:                                                                       |   |   |  |   |   |  |
| Investment income receivable                                                      |   | 4 |  |   | 2 |  |
| Premiums and reinsurance receivable                                               |   | (96 | ) |   | (105 | ) |
| Deferred policy acquisition costs                                                 |   | (20 | ) |   | (32 | ) |
| Other assets                                                                      |   | — |  |   | — |  |
| Loss and loss expense reserves                                                    |   | 215 |  |   | 124 |  |
| Life policy reserves                                                              |   | 70 |  |   | 104 |  |
| Unearned premiums                                                                 |   | 133 |  |   | 152 |  |
| Other liabilities                                                                 |   | (11 | ) |   | (30 | ) |
| Current income tax receivable/payable                                             |   | (2 | ) |   | 52 |  |
| Net cash provided by operating activities                                         |   | 755 |  |   | 633 |  |
| Cash Flows From Investing Activities                                              |   |   |  |   |   |  |
| Sale of fixed maturities                                                          |   | 25 |  |   | 26 |  |
| Call or maturity of fixed maturities                                              |   | 961 |  |   | 675 |  |
| Sale of equity securities                                                         |   | 241 |  |   | 225 |  |
| Purchase of fixed maturities                                                      |   | (1,397 | ) |   | (974 | ) |
| Purchase of equity securities                                                     |   | (379 | ) |   | (294 | ) |
| Purchase of short-term investments                                                |   | (75 | ) |   | — |  |
| Investment in finance receivables                                                 |   | (10 | ) |   | (13 | ) |
| Collection of finance receivables                                                 |   | 22 |  |   | 23 |  |
| Investment in buildings and equipment, net                                        |   | (7 | ) |   | (6 | ) |
| Change in other invested assets, net                                              |   | (1 | ) |   | 7 |  |
| Net cash used in investing activities                                             |   | (620 | ) |   | (331 | ) |
| Cash Flows From Financing Activities                                              |   |   |  |   |   |  |
| Payment of cash dividends to shareholders                                         |   | (218 | ) |   | (208 | ) |
| Purchase of treasury shares                                                       |   | (41 | ) |   | (21 | ) |
| Payments of note payable                                                          |   | (14 | ) |   | (55 | ) |
| Proceeds from stock options exercised                                             |   | 14 |  |   | 14 |  |
| Contract holders' funds deposited                                                 |   | 62 |  |   | 66 |  |
| Contract holders' funds withdrawn                                                 |   | (101 | ) |   | (108 | ) |
| Excess tax benefits on stock-based compensation                                   |   | 4 |  |   | 2 |  |
| Other                                                                             |   | (13 | ) |   | (13 | ) |
| Net cash used in financing activities                                             |   | (307 | ) |   | (323 | ) |
| Net change in cash and cash equivalents                                           |   | (172 | ) |   | (21 | ) |
| Cash and cash equivalents at beginning of year                                    |   | 591 |  |   | 433 |  |
| Cash and cash equivalents at end of period                                        |   | $ | 419 |  |   | $ | 412 |  |
| Supplemental Disclosures of Cash Flow Information:                                |   |   |  |   |   |  |
| Interest paid                                                                     |   | $ | 26 |  |   | $ | 27 |  |
| Income taxes paid                                                                 |   | 179 |  |   | 52 |  |
| Noncash Activities:                                                               |   |   |  |   |   |  |
| Conversion of securities                                                          |   | $ | — |  |   | $ | 7 |  |
| Equipment acquired under capital lease obligations                                |   | 16 |  |   | 10 |  |
| Cashless exercise of stock options                                                |   | 11 |  |   | 11 |  |
|                                                                              |   |   |   |   |

----

----

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                        |   | Cost or amortized cost |   |   |   |   |   |   |
|                                              |   |   | Gross unrealized |   | Fair value |
| At September 30, 2015                             |   |   | gains |   | losses |   |
| Fixed maturity securities:                        |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 5,333 |  |   | $ | 325 |  |   | $ | 49 |  |   | $ | 5,609 |  |
| States, municipalities and political subdivisions |   | 3,401 |  |   | 159 |  |   | 3 |  |   | 3,557 |  |
| Commercial mortgage-backed                        |   | 284 |  |   | 9 |  |   | 1 |  |   | 292 |  |
| Government-sponsored enterprises                  |   | 280 |  |   | — |  |   | 4 |  |   | 276 |  |
| Foreign government                                |   | 10 |  |   | — |  |   | — |  |   | 10 |  |
| Convertibles and bonds with warrants attached     |   | 8 |  |   | — |  |   | — |  |   | 8 |  |
| United States government                          |   | 4 |  |   | — |  |   | — |  |   | 4 |  |
| Subtotal                                          |   | 9,320 |  |   | 493 |  |   | 57 |  |   | 9,756 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 2,784 |  |   | 1,585 |  |   | 56 |  |   | 4,313 |  |
| Nonredeemable preferred equities                  |   | 186 |  |   | 28 |  |   | 1 |  |   | 213 |  |
| Subtotal                                          |   | 2,970 |  |   | 1,613 |  |   | 57 |  |   | 4,526 |  |
| Short-term investments                            |   | 75 |  |   | — |  |   | — |  |   | 75 |  |
| Total                                             |   | $ | 12,365 |  |   | $ | 2,106 |  |   | $ | 114 |  |   | $ | 14,357 |  |
| At December 31, 2014                         |   |   |  |   |   |  |   |   |  |   |   |  |
| Fixed maturity securities:                        |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 5,117 |  |   | $ | 420 |  |   | $ | 11 |  |   | $ | 5,526 |  |
| States, municipalities and political subdivisions |   | 3,267 |  |   | 178 |  |   | 2 |  |   | 3,443 |  |
| Commercial mortgage-backed                        |   | 250 |  |   | 9 |  |   | — |  |   | 259 |  |
| Government-sponsored enterprises                  |   | 213 |  |   | — |  |   | 5 |  |   | 208 |  |
| Foreign government                                |   | 10 |  |   | — |  |   | — |  |   | 10 |  |
| Convertibles and bonds with warrants attached     |   | 7 |  |   | — |  |   | — |  |   | 7 |  |
| United States government                          |   | 7 |  |   | — |  |   | — |  |   | 7 |  |
| Subtotal                                          |   | 8,871 |  |   | 607 |  |   | 18 |  |   | 9,460 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 2,583 |  |   | 2,099 |  |   | 3 |  |   | 4,679 |  |
| Nonredeemable preferred equities                  |   | 145 |  |   | 35 |  |   | 1 |  |   | 179 |  |
| Subtotal                                          |   | 2,728 |  |   | 2,134 |  |   | 4 |  |   | 4,858 |  |
| Total                                             |   | $ | 11,599 |  |   | $ | 2,741 |  |   | $ | 22 |  |   | $ | 14,318 |  |
|                                              |   |   |   |   |   |   |   |   |

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                        |   | Less than 12 months |   | 12 months or more |   | Total |
|                                              |   | Fair value |   | Unrealized losses |   | Fair value |   | Unrealized losses |   | Fair value |   | Unrealized losses |
| At September 30, 2015                             |   |   |   |   |   |   |
| Fixed maturity securities:                        |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 729 |  |   | $ | 42 |  |   | $ | 85 |  |   | $ | 7 |  |   | $ | 814 |  |   | $ | 49 |  |
| States, municipalities and political subdivisions |   | 227 |  |  | 3 |  |  | 51 |  |  | — |  |  | 278 |  |  | 3 |  |
| Commercial mortgage-backed                        |   | 57 |  |   | 1 |  |   | 2 |  |   | — |  |   | 59 |  |   | 1 |  |
| Government-sponsored enterprises                  |   | 74 |  |   | 1 |  |   | 139 |  |   | 3 |  |   | 213 |  |   | 4 |  |
| Foreign government                                |   | 10 |  |   | — |  |   | — |  |   | — |  |   | 10 |  |   | — |  |
| Subtotal                                          |   | 1,097 |  |   | 47 |  |   | 277 |  |   | 10 |  |   | 1,374 |  |   | 57 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 511 |  |   | 56 |  |   | — |  |   | — |  |   | 511 |  |   | 56 |  |
| Nonredeemable preferred equities                  |   | 43 |  |   | 1 |  |   | — |  |   | — |  |   | 43 |  |   | 1 |  |
| Subtotal                                          |   | 554 |  |   | 57 |  |   | — |  |   | — |  |   | 554 |  |   | 57 |  |
| Total                                             |   | $ | 1,651 |  |   | $ | 104 |  |   | $ | 277 |  |   | $ | 10 |  |   | $ | 1,928 |  |   | $ | 114 |  |
| At December 31, 2014                         |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fixed maturity securities:                        |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 261 |  |   | $ | 8 |  |   | $ | 90 |  |   | $ | 3 |  |   | $ | 351 |  |   | $ | 11 |  |
| States, municipalities and political subdivisions |   | 17 |  |   | — |  |   | 135 |  |   | 2 |  |   | 152 |  |   | 2 |  |
| Commercial mortgage-backed                        |   | 3 |  |   | — |  |   | 23 |  |   | — |  |   | 26 |  |   | — |  |
| Government-sponsored enterprises                  |   | 11 |  |   | — |  |   | 181 |  |   | 5 |  |   | 192 |  |   | 5 |  |
| Subtotal                                          |   | 292 |  |   | 8 |  |   | 429 |  |   | 10 |  |   | 721 |  |   | 18 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 85 |  |   | 3 |  |   | — |  |   | — |  |   | 85 |  |   | 3 |  |
| Nonredeemable preferred equities                  |   | 16 |  |   | — |  |   | 17 |  |   | 1 |  |   | 33 |  |   | 1 |  |
| Subtotal                                          |   | 101 |  |   | 3 |  |   | 17 |  |   | 1 |  |   | 118 |  |   | 4 |  |
| Total                                             |   | $ | 393 |  |   | $ | 11 |  |   | $ | 446 |  |   | $ | 11 |  |   | $ | 839 |  |   | $ | 22 |  |
|                                              |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                        | Three months ended September 30, |   | Nine months ended September 30, |
|                                              | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Investment income:                                |   |   |   |   |   |   |   |
| Interest                                          | $ | 108 |  |   | $ | 105 |  |   | $ | 319 |  |   | $ | 312 |  |
| Dividends                                         | 37 |  |   | 35 |  |   | 108 |  |   | 101 |  |
| Other                                             | 1 |  |   | — |  |   | 2 |  |   | 2 |  |
| Total                                             | 146 |  |   | 140 |  |   | 429 |  |   | 415 |  |
| Less investment expenses                          | 3 |  |   | 2 |  |   | 7 |  |   | 6 |  |
| Total                                             | $ | 143 |  |   | $ | 138 |  |   | $ | 422 |  |   | $ | 409 |  |
|                                              |   |   |   |   |   |   |   |
| Realized investment gains and losses summary:     |   |  |   |   |  |   |   |  |   |   |  |
| Fixed maturities:                                 |   |  |   |   |  |   |   |  |   |   |  |
| Gross realized gains                              | $ | 4 |  |   | $ | 6 |  |   | $ | 14 |  |   | $ | 12 |  |
| Gross realized losses                             | — |  |   | — |  |   | — |  |   | (4 | ) |
| Other-than-temporary impairments                  | (8 | ) |   | — |  |   | (11 | ) |   | — |  |
| Equity securities:                                |   |  |   |   |  |   |   |  |   |   |  |
| Gross realized gains                              | 6 |  |   | 59 |  |   | 106 |  |   | 93 |  |
| Gross realized losses                             | — |  |   | — |  |   | (1 | ) |   | — |  |
| Other-than-temporary impairments                  | — |  |   | — |  |   | (1 | ) |   | (1 | ) |
| Other                                             | 1 |  |   | — |  |   | 3 |  |   | 1 |  |
| Total                                             | $ | 3 |  |   | $ | 65 |  |   | $ | 110 |  |   | $ | 101 |  |
|                                              |   |   |   |   |   |   |   |
| Change in unrealized investment gains and losses: |   |  |   |   |  |   |   |  |   |   |  |
| Fixed maturities                                  | $ | (15 | ) |   | $ | (66 | ) |   | $ | (153 | ) |   | $ | 115 |  |
| Equity securities                                 | (350 | ) |   | (54 | ) |   | (574 | ) |   | 117 |  |
| Less income taxes                                 | 127 |  |   | 42 |  |   | 254 |  |   | (81 | ) |
| Total                                             | $ | (238 | ) |   | $ | (78 | ) |   | $ | (473 | ) |   | $ | 151 |  |
|                                              |   |   |   |   |   |   |   |

----

|                                                                                           |
|-------------------------------------------------------------------------------------------|
|                                                                                           |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                     |   | Quoted prices inactive markets foridentical assets(Level 1) |   | Significant otherobservable inputs (Level 2) |   | Significantunobservableinputs(Level 3) |   | Total |
| At September 30, 2015                                                                     |   |   |   |   |
| Fixed maturities, available for sale:                                                     |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                                                                 |   | $ | — |  |   | $ | 5,568 |  |   | $ | 41 |  |   | $ | 5,609 |  |
| States, municipalities and political subdivisions                                         |   | — |  |   | 3,557 |  |   | — |  |   | 3,557 |  |
| Commercial mortgage-backed                                                                |   | — |  |   | 292 |  |   | — |  |   | 292 |  |
| Government-sponsored enterprises                                                          |   | — |  |   | 276 |  |   | — |  |   | 276 |  |
| Foreign government                                                                        |   | — |  |   | 10 |  |   | — |  |   | 10 |  |
| Convertibles and bonds with warrants attached                                             |   | — |  |   | 8 |  |   | — |  |   | 8 |  |
| United States government                                                                  |   | 4 |  |   | — |  |   | — |  |   | 4 |  |
| Subtotal                                                                                  |   | 4 |  |   | 9,711 |  |   | 41 |  |   | 9,756 |  |
| Common equities, available for sale                                                       |   | 4,313 |  |   | — |  |   | — |  |   | 4,313 |  |
| Nonredeemable preferred equities, available for sale                                      |   | — |  |   | 211 |  |   | 2 |  |   | 213 |  |
| Short-term investments                                                                    |   | — |  |   | 75 |  |   | — |  |   | 75 |  |
| Separate accounts taxable fixed maturities                                                |   | — |  |   | 754 |  |   | — |  |   | 754 |  |
| Top Hat savings plan mutual funds and common  equity (included in Other assets) |   | 20 |  |   | — |  |   | — |  |   | 20 |  |
| Total                                                                                     |   | $ | 4,337 |  |   | $ | 10,751 |  |   | $ | 43 |  |   | $ | 15,131 |  |
| At December 31, 2014                                                                 |   |   |   |   |   |   |   |   |
| Fixed maturities, available for sale:                                                     |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                                                                 |   | $ | — |  |   | $ | 5,508 |  |   | $ | 18 |  |   | $ | 5,526 |  |
| States, municipalities and political subdivisions                                         |   | — |  |   | 3,443 |  |   | — |  |   | 3,443 |  |
| Commercial mortgage-backed                                                                |   | — |  |   | 259 |  |   | — |  |   | 259 |  |
| Government-sponsored enterprises                                                          |   | — |  |   | 208 |  |   | — |  |   | 208 |  |
| Foreign government                                                                        |   | — |  |   | 10 |  |   | — |  |   | 10 |  |
| Convertibles and bonds with warrants attached                                             |   | — |  |   | 7 |  |   | — |  |   | 7 |  |
| United States government                                                                  |   | 7 |  |   | — |  |   | — |  |   | 7 |  |
| Subtotal                                                                                  |   | 7 |  |   | 9,435 |  |   | 18 |  |   | 9,460 |  |
| Common equities, available for sale                                                       |   | 4,679 |  |   | — |  |   | — |  |   | 4,679 |  |
| Nonredeemable preferred equities, available for sale                                      |   | — |  |   | 177 |  |   | 2 |  |   | 179 |  |
| Separate accounts taxable fixed maturities                                                |   | — |  |   | 731 |  |   | — |  |   | 731 |  |
| Top Hat savings plan mutual funds and common  equity (included in Other assets) |   | 18 |  |   | — |  |   | — |  |   | 18 |  |
| Total                                                                                     |   | $ | 4,704 |  |   | $ | 10,343 |  |   | $ | 20 |  |   | $ | 15,067 |  |
|                                                                                      |   |   |   |   |   |   |   |   |

----

|                                              |
|----------------------------------------------|
|                                              |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  (Dollars in millions)             |   | Asset fair value measurements using significant unobservable inputs (Level 3) |
|                                         |   | Corporatefixedmaturities |   | Commercialmortgage-backed fixed maturities |   | States,municipalitiesand politicalsubdivisionsfixed maturities |   | Nonredeemable preferredequities |   | Total |
| Beginning balance, June 30, 2015        |   | $ | 18 |  |   | $ | — |  |   | $ | 1 |  |   | $ | 2 |  |   | $ | 21 |  |
| Total gains or losses (realized/unrealized): |   |   |  |   |   |   |   |  |   |   |  |   |   |  |
| Included in net income                       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Included in other comprehensive income       |   | 1 |  |   | — |  |   | — |  |   | — |  |   | 1 |  |
| Purchases                                    |   | 22 |  |   | — |  |   | — |  |   | — |  |   | 22 |  |
| Sales                                        |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Transfers into Level 3                       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Transfers out of Level 3                     |   | — |  |   | — |  |   | (1 | ) |   | — |  |   | (1 | ) |
| Ending balance, September 30, 2015      |   | $ | 41 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 43 |  |
|                                         |   |   |   |   |   |   |   |   |   |   |
| Beginning balance, June 30, 2014        |   | $ | 9 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 11 |  |
| Total gains or losses (realized/unrealized): |   |   |  |   |   |   |   |  |   |   |  |   |   |  |
| Included in net income                       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Included in other comprehensive income       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Purchases                                    |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Sales                                        |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Transfers into Level 3                       |   | 19 |  |   | — |  |   | — |  |   | — |  |   | 19 |  |
| Transfers out of Level 3                     |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Ending balance, September 30, 2014      |   | $ | 28 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 30 |  |
|                                         |   |   |   |   |   |   |   |   |   |   |

----

|                                              |
|----------------------------------------------|
|                                              |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                        | Asset fair value measurements using significant unobservable inputs (Level 3) |
|                                         |   | Corporatefixedmaturities |   | Commercialmortgage-backed fixed maturities |   | States,municipalitiesand politicalsubdivisionsfixed maturities |   | Nonredeemable preferredequities |   | Total |
| Beginning balance, January 1, 2015           |   | $ | 18 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 20 |  |
| Total gains or losses (realized/unrealized): |   |   |   |   |   |   |  |   |   |  |   |   |  |
| Included in net income                       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Included in other comprehensive income       |   | 1 |  |   | — |  |   | — |  |   | — |  |   | 1 |  |
| Purchases                                    |   | 22 |  |   | — |  |   | — |  |   | — |  |   | 22 |  |
| Sales                                        |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Transfers into Level 3                       |   | — |  |   | — |  |   | 1 |  |   | — |  |   | 1 |  |
| Transfers out of Level 3                     |   | — |  |   | — |  |   | (1 | ) |   | — |  |   | (1 | ) |
| Ending balance, September 30, 2015      |   | $ | 41 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 43 |  |
|                                         |   |   |   |   |   |   |   |   |   |   |
| Beginning balance, January 1, 2014           |   | $ | 2 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 4 |  |
| Total gains or losses (realized/unrealized): |   |   |   |   |   |   |  |   |   |  |   |   |
| Included in net income                       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Included in other comprehensive income       |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Purchases                                    |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Sales                                        |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Transfers into Level 3                       |   | 26 |  |   | 5 |  |   | — |  |   | — |  |   | 31 |  |
| Transfers out of Level 3                     |   | — |  |   | (5 | ) |   | — |  |   | — |  |   | (5 | ) |
| Ending balance, September 30, 2014      |   | $ | 28 |  |   | $ | — |  |   | $ | — |  |   | $ | 2 |  |   | $ | 30 |  |
|                                         |   |   |   |   |   |   |   |   |   |   |

|                            |
|----------------------------|
|                            |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions) |   |   |   | Book value |   | Principal amount |
|                       |   |   |   |   |   | September 30, |   | December 31, |   | September 30, |   | December 31, |
| Interest rate         |   | Year of issue |   |   |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| 6.900                      | % |   | 1998 |   | Senior debentures, due 2028 |   | $ | 28 |  |   | $ | 28 |  |   | $ | 28 |  |   | $ | 28 |  |
| 6.920                      | % |   | 2005 |   | Senior debentures, due 2028 |   | 391 |  |   | 391 |  |   | 391 |  |   | 391 |  |
| 6.125                      | % |   | 2004 |   | Senior notes, due 2034 |   | 372 |  |   | 372 |  |   | 374 |  |   | 374 |  |
|                       |  |   |   |   | Total |   | $ | 791 |  |   | $ | 791 |  |   | $ | 793 |  |   | $ | 793 |  |
|                       |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                    |
|------------------------------------|
|                                    |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)              |   | Quoted prices inactive markets foridentical assets(Level 1) |   | Significant otherobservable inputs (Level 2) |   | Significantunobservableinputs(Level 3) |   | Total |
| At September 30, 2015              |   |   |   |   |
| Note payable                       |   | $ | — |  |   | $ | 35 |  |   | $ | — |  |   | $ | 35 |  |
| 6.900% senior debentures, due 2028 |   | — |  |   | 34 |  |   | — |  |   | 34 |  |
| 6.920% senior debentures, due 2028 |   | — |  |   | 498 |  |   | — |  |   | 498 |  |
| 6.125% senior notes, due 2034      |   | — |  |   | 441 |  |   | — |  |   | 441 |  |
| Total                              |   | $ | — |  |   | $ | 1,008 |  |   | $ | — |  |   | $ | 1,008 |  |
|                               |   |   |   |   |   |   |   |   |
| At December 31, 2014          |   |   |   |   |   |   |   |   |
| Note payable                       |   | $ | — |  |   | $ | 49 |  |   | $ | — |  |   | $ | 49 |  |
| 6.900% senior debentures, due 2028 |   | — |  |   | 34 |  |   | — |  |   | 34 |  |
| 6.920% senior debentures, due 2028 |   | — |  |   | 496 |  |   | — |  |   | 496 |  |
| 6.125% senior notes, due 2034      |   | — |  |   | 449 |  |   | — |  |   | 449 |  |
| Total                              |   | $ | — |  |   | $ | 1,028 |  |   | $ | — |  |   | $ | 1,028 |  |
|                               |   |   |   |   |   |   |   |   |

|                           |
|---------------------------|
|                           |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)     |   | Quoted prices inactive markets foridentical assets(Level 1) |   | Significant otherobservable inputs (Level 2) |   | Significantunobservableinputs(Level 3) |   | Total |
| At September 30, 2015     |   |   |   |   |
| Life policy loans         |   | $ | — |  |   | $ | — |  |   | $ | 40 |  |   | $ | 40 |  |
|                      |   |   |   |   |   |   |   |   |
| At December 31, 2014 |   |   |   |   |   |   |   |   |
| Life policy loans         |   | $ | — |  |   | $ | — |  |   | $ | 39 |  |   | $ | 39 |  |
|                      |   |   |   |   |   |   |   |   |

|                           |
|---------------------------|
|                           |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)     |   | Quoted prices inactive markets foridentical assets(Level 1) |   | Significant otherobservable inputs (Level 2) |   | Significantunobservableinputs(Level 3) |   | Total |
| At September 30, 2015     |   |   |   |   |
| Deferred annuities        |   | $ | — |  |   | $ | — |  |   | $ | 892 |  |   | $ | 892 |  |
| Structured settlements    |   | — |  |   | 208 |  |   | — |  |   | 208 |  |
| Total                     |   | $ | — |  |   | $ | 208 |  |   | $ | 892 |  |   | $ | 1,100 |  |
|                      |   |   |   |   |   |   |   |   |
| At December 31, 2014 |   |   |   |   |   |   |   |   |
| Deferred annuities        |   | $ | — |  |   | $ | — |  |   | $ | 897 |  |   | $ | 897 |  |
| Structured settlements    |   | — |  |   | 217 |  |   | — |  |   | 217 |  |
| Total                     |   | $ | — |  |   | $ | 217 |  |   | $ | 897 |  |   | $ | 1,114 |  |
|                      |   |   |   |   |   |   |   |   |

----

|                                                                      |
|----------------------------------------------------------------------|
|                                                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                 |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Gross loss and loss expense reserves, beginning  of period |   | $ | 4,647 |  |   | $ | 4,408 |  |   | $ | 4,438 |  |   | $ | 4,241 |  |
| Less reinsurance recoverable                                         |   | 292 |  |   | 282 |  |   | 282 |  |   | 299 |  |
| Net loss and loss expense reserves, beginning of  period        |   | 4,355 |  |   | 4,126 |  |   | 4,156 |  |   | 3,942 |  |
| Net incurred loss and loss expenses related to:                      |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year                                                |   | 661 |  |   | 647 |  |   | 2,096 |  |   | 2,125 |  |
| Prior accident years                                                 |   | (48 | ) |   | (25 | ) |   | (140 | ) |   | (120 | ) |
| Total incurred                                                       |   | 613 |  |   | 622 |  |   | 1,956 |  |   | 2,005 |  |
| Net paid loss and loss expenses related to:                          |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year                                                |   | 343 |  |   | 353 |  |   | 794 |  |   | 859 |  |
| Prior accident years                                                 |   | 261 |  |   | 286 |  |   | 954 |  |   | 979 |  |
| Total paid                                                           |   | 604 |  |   | 639 |  |   | 1,748 |  |   | 1,838 |  |
| Net loss and loss expense reserves, end of period                    |   | 4,364 |  |   | 4,109 |  |   | 4,364 |  |   | 4,109 |  |
| Plus reinsurance recoverable                                         |   | 289 |  |   | 284 |  |   | 289 |  |   | 284 |  |
| Gross loss and loss expense reserves, end of  period       |   | $ | 4,653 |  |   | $ | 4,393 |  |   | $ | 4,653 |  |   | $ | 4,393 |  |
|                                                                 |   |   |   |   |   |   |   |   |

----

----

|                                                    |
|----------------------------------------------------|
|                                                    |  |  |  |  |  |  |  |  |
| (Dollars in millions)                              |   | September 30, 2015 |   | December 31, 2014 |
| Ordinary/traditional life                          |   | $ | 928 |  |   | $ | 875 |  |
| Deferred annuities                                 |   | 864 |  |   | 863 |  |
| Universal life                                     |   | 547 |  |   | 530 |  |
| Structured settlements                             |   | 177 |  |   | 182 |  |
| Other                                              |   | 48 |  |   | 47 |  |
| Total life policy and investment contract reserves |   | $ | 2,564 |  |   | $ | 2,497 |  |
|                                               |   |   |   |   |

|                                                                         |
|-------------------------------------------------------------------------|
|                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                         | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Deferred policy acquisition costs asset, beginning  of period | $ | 600 |  |   | $ | 571 |  |   | $ | 578 |  |   | $ | 565 |  |
| Capitalized deferred policy acquisition costs                           | 212 |  |   | 208 |  |   | 640 |  |   | 630 |  |
| Amortized deferred policy acquisition costs                             | (207 | ) |   | (195 | ) |   | (620 | ) |   | (598 | ) |
| Amortized shadow deferred policy acquisition costs                      | 4 |  |   | 6 |  |   | 11 |  |   | (7 | ) |
| Deferred policy acquisition costs asset, end of period                  | $ | 609 |  |   | $ | 590 |  |   | $ | 609 |  |   | $ | 590 |  |
|                                                                    |   |   |   |   |   |   |   |

----

|                                                                     |
|---------------------------------------------------------------------|
|                                                                     |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                               |   | Three months ended September 30, |
|                                                                |   | 2015 |   |   | 2014 |
|                                                                |   | Before tax |   | Income tax |   | Net |   |   | Before tax |   | Income tax |   | Net |
| Investments:                                                        |   |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           |   | $ | 2,357 |  |   | $ | 815 |  |   | $ | 1,542 |  |   |   | $ | 2,687 |  |   | $ | 931 |  |   | $ | 1,756 |  |
| OCI before realized gains recognized in net income                  |   | (363 | ) |   | (126 | ) |   | (237 | ) |   |   | (55 | ) |   | (20 | ) |   | (35 | ) |
| Realized gains recognized in net income                             |   | (2 | ) |   | (1 | ) |   | (1 | ) |   |   | (65 | ) |   | (22 | ) |   | (43 | ) |
| OCI                                                                 |   | (365 | ) |   | (127 | ) |   | (238 | ) |   |   | (120 | ) |   | (42 | ) |   | (78 | ) |
| AOCI, end of period                                                 |   | $ | 1,992 |  |   | $ | 688 |  |   | $ | 1,304 |  |   |   | $ | 2,567 |  |   | $ | 889 |  |   | $ | 1,678 |  |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |   |
| Pension obligations:                                                |   |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           |   | $ | (33 | ) |   | $ | (11 | ) |   | $ | (22 | ) |   |   | $ | (19 | ) |   | $ | (6 | ) |   | $ | (13 | ) |
| OCI excluding amortization recognized in net income                 |   | — |  |   | — |  |   | — |  |   |   | — |  |   | — |  |   | — |  |
| Amortization recognized in net income                               |   | 1 |  |   | — |  |   | 1 |  |   |   | — |  |   | — |  |   | — |  |
| OCI                                                                 |   | 1 |  |   | — |  |   | 1 |  |   |   | 1 |  |   | — |  |   | 1 |  |
| AOCI, end of period                                                 |   | $ | (32 | ) |   | $ | (11 | ) |   | $ | (21 | ) |   |   | $ | (18 | ) |   | $ | (6 | ) |   | $ | (12 | ) |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |   |
| Life deferred acquisition costs, life policy reserves and other:    |   |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           |   | $ | (8 | ) |   | $ | (2 | ) |   | $ | (6 | ) |   |   | $ | (16 | ) |   | $ | (5 | ) |   | $ | (11 | ) |
| OCI before realized gains recognized in net income                  |   | 5 |  |   | 1 |  |   | 4 |  |   |   | 5 |  |   | 2 |  |   | 3 |  |
| Realized gains recognized in net income                             |   | (1 | ) |   | — |  |   | (1 | ) |   |   | — |  |   | — |  |   | — |  |
| OCI                                                                 |   | 4 |  |   | 1 |  |   | 3 |  |   |   | 5 |  |   | 2 |  |   | 3 |  |
| AOCI, end of period                                                 |   | $ | (4 | ) |   | $ | (1 | ) |   | $ | (3 | ) |   |   | $ | (11 | ) |   | $ | (3 | ) |   | $ | (8 | ) |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |   |
| Summary of AOCI:                                                    |   |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           |   | $ | 2,316 |  |   | $ | 802 |  |   | $ | 1,514 |  |   |   | $ | 2,652 |  |   | $ | 920 |  |   | $ | 1,732 |  |
| Investments OCI                                                     |   | (365 | ) |   | (127 | ) |   | (238 | ) |   |   | (120 | ) |   | (42 | ) |   | (78 | ) |
| Pension obligations OCI                                             |   | 1 |  |   | — |  |   | 1 |  |   |   | 1 |  |   | — |  |   | 1 |  |
| Life deferred acquisition costs, life policy reserves and other OCI |   | 4 |  |   | 1 |  |   | 3 |  |   |   | 5 |  |   | 2 |  |   | 3 |  |
| Total OCI                                                           |   | (360 | ) |   | (126 | ) |   | (234 | ) |   |   | (114 | ) |   | (40 | ) |   | (74 | ) |
| AOCI, end of period                                                 |   | $ | 1,956 |  |   | $ | 676 |  |   | $ | 1,280 |  |   |   | $ | 2,538 |  |   | $ | 880 |  |   | $ | 1,658 |  |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                                     |
|---------------------------------------------------------------------|
|                                                                     |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                               | Nine months ended September 30, |
|                                                                | 2015 |   |   | 2014 |
|                                                                | Before tax |   | Income tax |   | Net |   |   | Before tax |   | Income tax |   | Net |
| Investments:                                                        |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           | $ | 2,719 |  |   | $ | 942 |  |   | $ | 1,777 |  |   |   | $ | 2,335 |  |   | $ | 808 |  |   | $ | 1,527 |  |
| OCI excluding realized gains recognized in net income               | (620 | ) |   | (216 | ) |   | (404 | ) |   |   | 332 |  |   | 115 |  |   | 217 |  |
| Realized gains recognized in net income                             | (107 | ) |   | (38 | ) |   | (69 | ) |   |   | (100 | ) |   | (34 | ) |   | (66 | ) |
| OCI                                                                 | (727 | ) |   | (254 | ) |   | (473 | ) |   |   | 232 |  |   | 81 |  |   | 151 |  |
| AOCI, end of period                                                 | $ | 1,992 |  |   | $ | 688 |  |   | $ | 1,304 |  |   |   | $ | 2,567 |  |   | $ | 889 |  |   | $ | 1,678 |  |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |
| Pension obligations:                                                |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           | $ | (36 | ) |   | $ | (12 | ) |   | $ | (24 | ) |   |   | $ | (18 | ) |   | $ | (6 | ) |   | $ | (12 | ) |
| OCI excluding amortization recognized in net income                 | — |  |   | — |  |   | — |  |   |   | — |  |   | — |  |   | — |  |
| Amortization recognized in net income                               | 4 |  |   | 1 |  |   | 3 |  |   |   | — |  |   | — |  |   | — |  |
| OCI                                                                 | 4 |  |   | 1 |  |   | 3 |  |   |   | — |  |   | — |  |   | — |  |
| AOCI, end of period                                                 | $ | (32 | ) |   | $ | (11 | ) |   | $ | (21 | ) |   |   | $ | (18 | ) |   | $ | (6 | ) |   | $ | (12 | ) |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |
| Life deferred acquisition costs, life policy reserves and other:    |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           | $ | (12 | ) |   | $ | (3 | ) |   | $ | (9 | ) |   |   | $ | (16 | ) |   | $ | (5 | ) |   | $ | (11 | ) |
| OCI excluding realized gains recognized in net income               | 11 |  |   | 3 |  |   | 8 |  |   |   | 6 |  |   | 3 |  |   | 3 |  |
| Realized gains recognized in net income                             | (3 | ) |   | (1 | ) |   | (2 | ) |   |   | (1 | ) |   | (1 | ) |   | — |  |
| OCI                                                                 | 8 |  |   | 2 |  |   | 6 |  |   |   | 5 |  |   | 2 |  |   | 3 |  |
| AOCI, end of period                                                 | $ | (4 | ) |   | $ | (1 | ) |   | $ | (3 | ) |   |   | $ | (11 | ) |   | $ | (3 | ) |   | $ | (8 | ) |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |
| Summary of AOCI:                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| AOCI, beginning of period                                           | $ | 2,671 |  |   | $ | 927 |  |   | $ | 1,744 |  |   |   | $ | 2,301 |  |   | $ | 797 |  |   | $ | 1,504 |  |
| Investments OCI                                                     | (727 | ) |   | (254 | ) |   | (473 | ) |   |   | 232 |  |   | 81 |  |   | 151 |  |
| Pension obligations OCI                                             | 4 |  |   | 1 |  |   | 3 |  |   |   | — |  |   | — |  |   | — |  |
| Life deferred acquisition costs, life policy reserves and other OCI | 8 |  |   | 2 |  |   | 6 |  |   |   | 5 |  |   | 2 |  |   | 3 |  |
| Total OCI                                                           | (715 | ) |   | (251 | ) |   | (464 | ) |   |   | 237 |  |   | 83 |  |   | 154 |  |
| AOCI, end of period                                                 | $ | 1,956 |  |   | $ | 676 |  |   | $ | 1,280 |  |   |   | $ | 2,538 |  |   | $ | 880 |  |   | $ | 1,658 |  |
|                                                                |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                         |
|-------------------------|
|                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                    |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Direct earned premiums  |   | $ | 1,110 |  |   | $ | 1,067 |  |   | $ | 3,279 |  |   | $ | 3,134 |  |
| Assumed earned premiums |   | 3 |  |   | 3 |  |   | 8 |  |   | 8 |  |
| Ceded earned premiums   |   | (37 | ) |   | (45 | ) |   | (111 | ) |   | (132 | ) |
| Earned premiums         |   | $ | 1,076 |  |   | $ | 1,025 |  |   | $ | 3,176 |  |   | $ | 3,010 |  |
|                    |   |   |   |   |   |   |   |   |

|                                         |
|-----------------------------------------|
|                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                    |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Direct incurred loss and loss expenses  |   | $ | 618 |  |   | $ | 633 |  |   | $ | 1,984 |  |   | $ | 2,026 |  |
| Assumed incurred loss and loss expenses |   | 2 |  |   | 1 |  |   | 2 |  |   | 5 |  |
| Ceded incurred loss and loss expenses   |   | (7 | ) |   | (12 | ) |   | (30 | ) |   | (26 | ) |
| Incurred loss and loss expenses         |   | $ | 613 |  |   | $ | 622 |  |   | $ | 1,956 |  |   | $ | 2,005 |  |
|                                    |   |   |   |   |   |   |   |   |

|                        |
|------------------------|
|                        |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)  |   | Three months ended September 30, |   | Nine months ended September 30, |
|                   |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Direct earned premiums |   | $ | 67 |  |   | $ | 61 |  |   | $ | 200 |  |   | $ | 191 |  |
| Ceded earned premiums  |   | (16 | ) |   | (15 | ) |   | (44 | ) |   | (44 | ) |
| Earned premiums        |   | $ | 51 |  |   | $ | 46 |  |   | $ | 156 |  |   | $ | 147 |  |
|                   |   |   |   |   |   |   |   |   |

----

|                                            |
|--------------------------------------------|
|                                            |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                      |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                       |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Direct contract holders' benefits incurred |   | $ | 70 |  |   | $ | 80 |  |   | $ | 214 |  |   | $ | 228 |  |
| Ceded contract holders' benefits incurred  |   | (13 | ) |   | (16 | ) |   | (39 | ) |   | (52 | ) |
| Contract holders' benefits incurred        |   | $ | 57 |  |   | $ | 64 |  |   | $ | 175 |  |   | $ | 176 |  |
|                                       |   |   |   |   |   |   |   |   |

|                                        |
|----------------------------------------|
|                                        |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                  |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                   |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Tax at statutory rate:                 |   | $ | 85 |  |   | 35.0 |  % |   | $ | 91 |  |   | 35.0 |  % |   | $ | 233 |  |   | 35.0 |  % |   | $ | 170 |  |   | 35.0 |  % |
| Increase (decrease) resulting from:    |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Tax-exempt income from municipal bonds |   | (9 | ) |   | (3.7 | ) |   | (9 | ) |   | (3.5 | ) |   | (25 | ) |   | (3.8 | ) |   | (25 | ) |   | (5.2 | ) |
| Dividend received exclusion            |   | (8 | ) |   | (3.3 | ) |   | (7 | ) |   | (2.7 | ) |   | (23 | ) |   | (3.5 | ) |   | (21 | ) |   | (4.3 | ) |
| Other                                  |   | 1 |  |   | 0.4 |  |   | 1 |  |   | 0.5 |  |   | 2 |  |   | 0.4 |  |   | 3 |  |   | 0.7 |  |
| Provision for income taxes             |   | $ | 69 |  |   | 28.4 |  % |   | $ | 76 |  |   | 29.3 |  % |   | $ | 187 |  |   | 28.1 |  % |   | $ | 127 |  |   | 26.2 |  % |
|                                   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |

|                                                             |
|-------------------------------------------------------------|
|                                                             |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (In millions except per share data)                         |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                        | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Numerator:                                                  |   |   |  |   |   |  |   |   |  |   |   |  |
| Net income—basic and diluted                          |   | $ | 174 |  |   | $ | 183 |  |   | $ | 478 |  |   | $ | 358 |  |
| Denominator:                                                |   |   |  |   |   |  |   |   |  |   |   |  |
| Basic weighted-average common shares  outstanding |   | 164.0 |  |   | 163.5 |  |   | 164.1 |  |   | 163.5 |  |
| Effect of share-based awards:                               |   |   |  |   |   |  |   |   |  |   |   |  |
| Stock options                                               |   | 1.0 |  |   | 0.9 |  |   | 0.9 |  |   | 0.9 |  |
| Nonvested shares                                            |   | 0.5 |  |   | 0.6 |  |   | 0.5 |  |   | 0.6 |  |
| Diluted weighted-average shares                             |   | 165.5 |  |   | 165.0 |  |   | 165.5 |  |   | 165.0 |  |
| Earnings per share:                                         |   |   |  |   |   |  |   |   |  |   |   |  |
| Basic                                                       |   | $ | 1.06 |  |   | $ | 1.12 |  |   | $ | 2.91 |  |   | $ | 2.19 |  |
| Diluted                                                     |   | 1.05 |  |   | 1.11 |  |   | 2.89 |  |   | 2.17 |  |
| Number of anti-dilutive share-based awards:                 |   | 0.3 |  |   | 0.7 |  |   | 0.7 |  |   | 0.7 |  |
|                                                        |   |   |   |   |   |   |   |   |

----

|                                                                  |
|------------------------------------------------------------------|
|                                                                  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                            |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                             |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Service cost                                                     |   | $ | 3 |  |   | $ | 3 |  |   | $ | 9 |  |   | $ | 8 |  |
| Interest cost                                                    |   | 3 |  |   | 4 |  |   | 10 |  |   | 11 |  |
| Expected return on plan assets                                   |   | (4 | ) |   | (5 | ) |   | (13 | ) |   | (13 | ) |
| Amortization of actuarial loss and prior service  cost |   | 1 |  |   | 1 |  |   | 4 |  |   | 2 |  |
| Net periodic benefit cost                                        |   | $ | 3 |  |   | $ | 3 |  |   | $ | 10 |  |   | $ | 8 |  |
|                                                             |   |   |   |   |   |   |   |   |

----

|         |                            |
|---------|----------------------------|
| • | Commercial lines insurance |

|         |                          |
|---------|--------------------------|
| • | Personal lines insurance |

|         |                                    |
|---------|------------------------------------|
| • | Excess and surplus lines insurance |

|         |                |
|---------|----------------|
| • | Life insurance |

|         |             |
|---------|-------------|
| • | Investments |

----

|                                                            |
|------------------------------------------------------------|
|                                                            |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                      |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                       |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Revenues:                                                  |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial lines insurance                                 |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial casualty                                        |   | $ | 257 |  |   | $ | 237 |  |   | $ | 753 |  |   | $ | 695 |  |
| Commercial property                                        |   | 205 |  |   | 186 |  |   | 604 |  |   | 537 |  |
| Commercial auto                                            |   | 141 |  |   | 133 |  |   | 416 |  |   | 391 |  |
| Workers' compensation                                      |   | 93 |  |   | 93 |  |   | 276 |  |   | 280 |  |
| Other commercial                                           |   | 61 |  |   | 71 |  |   | 186 |  |   | 223 |  |
| Commercial lines insurance premiums                        |   | 757 |  |   | 720 |  |   | 2,235 |  |   | 2,126 |  |
| Fee revenues                                               |   | 1 |  |   | 1 |  |   | 3 |  |   | 3 |  |
| Total commercial lines insurance                           |   | 758 |  |   | 721 |  |   | 2,238 |  |   | 2,129 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Personal lines insurance                                   |   |   |  |   |   |  |   |   |  |   |   |  |
| Personal auto                                              |   | 128 |  |   | 121 |  |   | 376 |  |   | 354 |  |
| Homeowner                                                  |   | 117 |  |   | 110 |  |   | 345 |  |   | 330 |  |
| Other personal                                             |   | 32 |  |   | 32 |  |   | 96 |  |   | 91 |  |
| Personal lines insurance premiums                          |   | 277 |  |   | 263 |  |   | 817 |  |   | 775 |  |
| Fee revenues                                               |   | 1 |  |   | 1 |  |   | 2 |  |   | 2 |  |
| Total personal lines insurance                             |   | 278 |  |   | 264 |  |   | 819 |  |   | 777 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Excess and surplus lines insurance                         |   | 42 |  |   | 42 |  |   | 124 |  |   | 109 |  |
| Fee revenues                                               |   | — |  |   | — |  |   | 1 |  |   | — |  |
| Total excess and surplus lines insurance                   |   | 42 |  |   | 42 |  |   | 125 |  |   | 109 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Life insurance premiums                                    |   | 51 |  |   | 46 |  |   | 156 |  |   | 147 |  |
| Separate account investment management fees                |   | 2 |  |   | 1 |  |   | 4 |  |   | 4 |  |
| Total life insurance                                       |   | 53 |  |   | 47 |  |   | 160 |  |   | 151 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Investments                                                |   |   |   |   |   |   |   |   |
|     Investment income, net of expenses |   | 143 |  |   | 138 |  |   | 422 |  |   | 409 |  |
|     Realized investment gains, net     |   | 3 |  |   | 65 |  |   | 110 |  |   | 101 |  |
| Total investment revenue                                   |   | 146 |  |   | 203 |  |   | 532 |  |   | 510 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Other                                                      |   | 1 |  |   | 3 |  |   | 5 |  |   | 7 |  |
| Total revenues                                             |   | $ | 1,278 |  |   | $ | 1,280 |  |   | $ | 3,879 |  |   | $ | 3,683 |  |
|                                                       |   |   |   |   |   |   |   |   |
| Income (loss) before income taxes:                         |   |   |  |   |   |  |   |   |  |   |   |  |
| Insurance underwriting results                             |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial lines insurance                                 |   | $ | 121 |  |   | $ | 67 |  |   | $ | 244 |  |   | $ | 97 |  |
| Personal lines insurance                                   |   | (2 | ) |   | 14 |  |   | (30 | ) |   | (33 | ) |
| Excess and surplus lines insurance                         |   | 14 |  |   | 13 |  |   | 29 |  |   | 22 |  |
| Life insurance                                             |   | 1 |  |   | (4 | ) |   | (1 | ) |   | (5 | ) |
| Investments                                                |   | 125 |  |   | 182 |  |   | 468 |  |   | 448 |  |
| Other                                                      |   | (16 | ) |   | (13 | ) |   | (45 | ) |   | (44 | ) |
| Total income before income taxes                           |   | $ | 243 |  |   | $ | 259 |  |   | $ | 665 |  |   | $ | 485 |  |

|                             |
|-----------------------------|
|                             |  |  |  |  |  |  |  |  |
| Identifiable assets:        |   | September 30, 2015 |   | December 31, 2014 |
| Property casualty insurance |   | $ | 2,568 |  |   | $ | 2,656 |  |
| Life insurance              |   | 1,328 |  |   | 1,316 |  |
| Investments                 |   | 14,476 |  |   | 14,441 |  |
| Other                       |   | 379 |  |   | 340 |  |
| Total                       |   | $ | 18,751 |  |   | $ | 18,753 |  |
|                        |   |   |   |   |

----

|         |                                                                                                                                                                          |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Unusually high levels of catastrophe losses due to risk concentrations, changes in weather patterns, environmental events, terrorism incidents or other causes |

|         |                                                                                                                                |
|---------|--------------------------------------------------------------------------------------------------------------------------------|
| • | Increased frequency and/or severity of claims or development of claims that are unforeseen at the time of policy issuance |

|         |                                                                            |
|---------|----------------------------------------------------------------------------|
| • | Inadequate estimates or assumptions used for critical accounting estimates |

|         |                                                                                                                       |
|---------|-----------------------------------------------------------------------------------------------------------------------|
| • | Declines in overall stock market values negatively affecting the company’s equity portfolio and book value |

|         |                                                                                                                                                                             |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Domestic and global events resulting in capital market or credit market uncertainty, followed by prolonged periods of economic instability or recession, that lead to: |

|         |                                                                                                                              |
|---------|------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Significant or prolonged decline in the value of a particular security or group of securities and impairment of the asset(s) |

|         |                                                                                                                                          |
|---------|------------------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Significant decline in investment income due to reduced or eliminated dividend payouts from a particular security or group of securities |

|         |                                                                                                                                            |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Significant rise in losses from surety and director and officer policies written for financial institutions or other insured entities |

|         |                                                                                                                                                                                                                                                                                                                                     |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Prolonged low interest rate environment or other factors that limit the company’s ability to generate growth in investment income or interest rate fluctuations that result in declining values of fixed-maturity investments, including declines in accounts in which we hold bank-owned life insurance contract assets |

|         |                                                                                                                                 |
|---------|---------------------------------------------------------------------------------------------------------------------------------|
| • | Recession or other economic conditions resulting in lower demand for insurance products or increased payment delinquencies |

|         |                                                                                                                                                                                                               |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Difficulties with technology or data security breaches, including cyberattacks, that could negatively affect our ability to conduct business and our relationships with agents, policyholders and others |

|         |                                                                                                                                                          |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Disruption of the insurance market caused by technology innovations, such as driverless cars, that could decrease consumer demand for insurance products |

|         |                                                                                                                                                                                                                                                                                                                   |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Delays or performance inadequacies from ongoing development and implementation of underwriting and pricing methods, including telematics and other usage-based insurance methods, or technology projects and enhancements expected to increase our pricing accuracy, underwriting profit and competitiveness |

|         |                                                                                                          |
|---------|----------------------------------------------------------------------------------------------------------|
| • | Increased competition that could result in a significant reduction in the company’s premium volume |

|         |                                                                                                                                           |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------|
| • | Changing consumer insurance-buying habits and consolidation of independent insurance agencies that could alter our competitive advantages |

|         |                                                                                                                                                                                                    |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Inability to obtain adequate reinsurance on acceptable terms, amount of reinsurance purchased, financial strength of reinsurers and the potential for nonpayment or delay in payment by reinsurers |

----

|         |                                                                                                                                                                                                      |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Inability to defer policy acquisition costs for any business segment if pricing and loss trends would lead management to conclude that segment could not achieve sustainable profitability |

|         |                                                                                       |
|---------|---------------------------------------------------------------------------------------|
| • | Inability of our subsidiaries to pay dividends consistent with current or past levels |

|         |                                                                                                                                                                                                                                                      |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Events or conditions that could weaken or harm the company’s relationships with its independent agencies and hamper opportunities to add new agencies, resulting in limitations on the company’s opportunities for growth, such as: |

|         |                                                                   |
|---------|-------------------------------------------------------------------|
| ◦ | Downgrades of the company’s financial strength ratings |

|         |                                                                     |
|---------|---------------------------------------------------------------------|
| ◦ | Concerns that doing business with the company is too difficult |

|         |                                                                                                                                                     |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Perceptions that the company’s level of service, particularly claims service, is no longer a distinguishing characteristic in the marketplace |

|         |                                                                                                                                                                                     |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Inability or unwillingness to nimbly develop and introduce coverage product updates and innovations that our competitors offer and consumers expect to find in the marketplace |

|         |                                                                                                                                                                               |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Actions of insurance departments, state attorneys general or other regulatory agencies, including a change to a federal system of regulation from a state-based system, that: |

|         |                                                                                                                                |
|---------|--------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Impose new obligations on us that increase our expenses or change the assumptions underlying our critical accounting estimates |

|         |                                                                                                                      |
|---------|----------------------------------------------------------------------------------------------------------------------|
| ◦ | Place the insurance industry under greater regulatory scrutiny or result in new statutes, rules and regulations |

|         |                                                                                                |
|---------|------------------------------------------------------------------------------------------------|
| ◦ | Restrict our ability to exit or reduce writings of unprofitable coverages or lines of business |

|         |                                                                                                                                                                                                                            |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ◦ | Add assessments for guaranty funds, other insurance related assessments or mandatory reinsurance arrangements; or that impair our ability to recover such assessments through future surcharges or other rate changes |

|         |                                                                           |
|---------|---------------------------------------------------------------------------|
| ◦ | Increase our provision for federal income taxes due to changes in tax law |

|         |                             |
|---------|-----------------------------|
| ◦ | Increase our other expenses |

|         |                                                                   |
|---------|-------------------------------------------------------------------|
| ◦ | Limit our ability to set fair, adequate and reasonable rates |

|         |                                               |
|---------|-----------------------------------------------|
| ◦ | Place us at a disadvantage in the marketplace |

|         |                                                                                            |
|---------|--------------------------------------------------------------------------------------------|
| ◦ | Restrict our ability to execute our business model, including the way we compensate agents |

|         |                                                                     |
|---------|---------------------------------------------------------------------|
| • | Adverse outcomes from litigation or administrative proceedings |

|         |                                                                                                                                                                                                                                           |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Events or actions, including unauthorized intentional circumvention of controls, that reduce the company’s future ability to maintain effective internal control over financial reporting under the Sarbanes-Oxley Act of 2002 |

|         |                                                                                                                                                                                                                                                                                              |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Unforeseen departure of certain executive officers or other key employees due to retirement, health or other causes that could interrupt progress toward important strategic goals or diminish the effectiveness of certain longstanding relationships with insurance agents and others |

|         |                                                                                                                                                     |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Events, such as an epidemic, natural catastrophe or terrorism, that could hamper our ability to assemble our workforce at our headquarters location |

----

|                                             |
|---------------------------------------------|
|                                             |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions except per share data) |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                        |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Net income and comprehensive income data:   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Earned premiums                             |   | $ | 1,127 |  |   | $ | 1,071 |  |   | 5 |  |   | $ | 3,332 |  |   | $ | 3,157 |  |   | 6 |  |
| Investment income, net of expenses (pretax) |   | 143 |  |   | 138 |  |   | 4 |  |   | 422 |  |   | 409 |  |   | 3 |  |
| Realized investment gains, net (pretax)     |   | 3 |  |   | 65 |  |   | (95 | ) |   | 110 |  |   | 101 |  |   | 9 |  |
| Total revenues                              |   | 1,278 |  |   | 1,280 |  |   | 0 |  |   | 3,879 |  |   | 3,683 |  |   | 5 |  |
| Net income                                  |   | 174 |  |   | 183 |  |   | (5 | ) |   | 478 |  |   | 358 |  |   | 34 |  |
| Comprehensive (loss) income                 |   | (60 | ) |   | 109 |  |   | nm |  |   | 14 |  |   | 512 |  |   | (97 | ) |
| Net income—diluted                    |   | 1.05 |  |   | 1.11 |  |   | (5 | ) |   | 2.89 |  |   | 2.17 |  |   | 33 |  |
| Cash dividends declared                     |   | 0.46 |  |   | 0.44 |  |   | 5 |  |   | 1.38 |  |   | 1.32 |  |   | 5 |  |
| Diluted weighted average shares outstanding |   | 165.5 |  |   | 165.0 |  |   | 0 |  |   | 165.5 |  |   | 165.0 |  |   | 0 |  |
|                                        |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                 |
|---------------------------------|
|                                 |  |  |  |  |  |  |  |  |
| (In millions except share data) |   | At September 30, |   | At December 31, |
|                            |   | 2015 |   | 2014 |
| Balance sheet data:             |   |   |  |   |   |  |
| Total investments               |   | $ | 14,426 |  |   | $ | 14,386 |  |
| Total assets                    |   | 18,751 |  |   | 18,753 |  |
| Short-term debt                 |   | 35 |  |   | 49 |  |
| Long-term debt                  |   | 791 |  |   | 791 |  |
| Shareholders' equity            |   | 6,350 |  |   | 6,573 |  |
| Book value per share            |   | 38.77 |  |   | 40.14 |  |
| Debt-to-total-capital ratio     |   | 11.5 | % |   | 11.3 | % |
|                            |   |   |   |   |

|                                                                                |
|--------------------------------------------------------------------------------|
|                                                                                |  |  |  |  |  |  |  |  |  |  |  |  |
|                                                                           |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                           |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Value creation ratio major components:                                         |   |   |  |   |   |  |   |   |  |   |   |  |
| Net income before net realized gains                                           |   | 2.7 |  % |   | 2.2 |  % |   | 6.1 |  % |   | 4.8 | % |
| Change in realized and unrealized gains,   fixed-maturity securities |   | (0.2 | ) |   | (0.6 | ) |   | (1.5 | ) |   | 1.3 |  |
| Change in realized and unrealized gains,   equity securities         |   | (3.4 | ) |   | 0.1 |  |   | (4.6 | ) |   | 2.3 |  |
| Other                                                                          |   | 0.0 |  |   | 0.1 |  |   | 0.0 |  |   | 0.0 |  |
|      Value creation ratio                             |   | (0.9 | )% |   | 1.8 |  % |   | 0.0 |  % |   | 8.4 | % |
|                                                                           |   |   |   |   |   |   |   |   |

|                                                                                |
|--------------------------------------------------------------------------------|
|                                                                                |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars are per share)                                                        |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                           |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Book value change per share:                                                   |   |   |   |   |   |   |   |   |
| End of period book value                                                       |   | $ | 38.77 |  |   | $ | 39.01 |  |   | $ | 38.77 |  |   | $ | 39.01 |  |
| Less beginning of period book value                                            |   | 39.60 |  |   | 38.77 |  |   | 40.14 |  |   | 37.21 |  |
|      Change in book value                             |   | $ | (0.83 | ) |   | $ | 0.24 |  |   | $ | (1.37 | ) |   | $ | 1.80 |  |
|                                                                           |   |   |   |   |   |   |   |   |
|                                                                           |   |   |   |   |   |   |   |   |
| Change in book value:                                                          |   |   |  |   |   |  |   |   |  |   |   |  |
| Net income before realized gains                                               |   | $ | 1.05 |  |   | $ | 0.86 |  |   | $ | 2.48 |  |   | $ | 1.79 |  |
| Change in realized and unrealized gains,   fixed-maturity securities |   | (0.07 | ) |   | (0.24 | ) |   | (0.59 | ) |   | 0.49 |  |
| Change in realized and unrealized gains,    equity securities   |   | (1.37 | ) |   | 0.03 |  |   | (1.86 | ) |   | 0.84 |  |
| Dividend declared to shareholders                                              |   | (0.46 | ) |   | (0.44 | ) |   | (1.38 | ) |   | (1.32 | ) |
| Other                                                                          |   | 0.02 |  |   | 0.03 |  |   | (0.02 | ) |   | 0.00 |  |
| Change in book value                                                           |   | $ | (0.83 | ) |   | $ | 0.24 |  |   | $ | (1.37 | ) |   | $ | 1.80 |  |
|                                                                           |   |   |   |   |   |   |   |   |

----

|                                                                                 |
|---------------------------------------------------------------------------------|
|                                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars are per share)                                                         |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                            |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Value creation ratio:                                                           |   |   |  |   |   |  |   |   |  |   |   |  |
| End of period book value                                                        |   | $ | 38.77 |  |   | $ | 39.01 |  |   | $ | 38.77 |  |   | $ | 39.01 |  |
| Less beginning of period book value                                             |   | 39.60 |  |   | 38.77 |  |   | 40.14 |  |   | 37.21 |  |
| Change in book value                                                            |   | (0.83 | ) |   | 0.24 |  |   | (1.37 | ) |   | 1.80 |  |
| Dividend declared to shareholders                                               |   | 0.46 |  |   | 0.44 |  |   | 1.38 |  |   | 1.32 |  |
| Total value creation                                                            |   | $ | (0.37 | ) |   | $ | 0.68 |  |   | $ | 0.01 |  |   | $ | 3.12 |  |
|                                                                            |   |   |   |   |   |   |   |   |
| Value creation ratio from change in book   value*                |   | (2.1 | )% |   | 0.6 | % |   | (3.4 | )% |   | 4.8 | % |
| Value creation ratio from dividends declared to   shareholders** |   | 1.2 |  |   | 1.2 |  |   | 3.4 |  |   | 3.6 |  |
| Value creation ratio                                                            |   | (0.9 | )% |   | 1.8 | % |   | 0.0 |  % |   | 8.4 | % |
|                                                                            |   |   |   |   |   |   |   |   |
| *Change in book value divided by the beginning of period book value             |   |   |   |   |
| **Dividend declared to shareholders divided by beginning of period book value   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Premium growth – We believe our agency relationships and initiatives can lead to a property casualty written premium growth rate over any five-year period that exceeds the industry average. For the first nine months of 2015, our total property casualty net written premium year-over-year growth was 6 percent, comparing favorably with the industry’s 4 percent growth rate reported by A.M. Best for the first six months of 2015. For the five-year period 2010 through 2014, our growth rate was approximately double that of the industry. The industry's growth rate excludes its mortgage and financial guaranty lines of business. Our premium growth initiatives are discussed below in Highlights of Our Strategies and Supporting Initiatives. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Combined ratio – We believe our underwriting philosophy and initiatives can generate a GAAP combined ratio over any five-year period that is consistently within the range of 95 percent to 100 percent. For the first nine months of 2015, our GAAP combined ratio was 92.5 percent and our statutory combined ratio was 91.3 percent, both including 5.1 percentage points of current accident year catastrophe losses partially offset by 4.4 percentage points of favorable loss reserve development on prior accident years. Our nine-month |

----

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Investment contribution – We believe our investment philosophy and initiatives can drive investment income growth and lead to a total return on our equity investment portfolio over a five-year period that exceeds the five-year return of the Standard & Poor’s 500 Index. For the first nine months of 2015, pretax investment income was $422 million, up 3 percent compared with the same period in 2014. We believe our investment portfolio mix provides an appropriate balance of income stability and growth with capital appreciation potential. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Improve insurance profitability – Implementation of these initiatives is intended to enhance underwriting expertise and knowledge, thereby increasing our ability to manage our business and to gain efficiencies. Better profit margins can arise from additional information and more focused action on underperforming product lines, as well as pricing capabilities, which we are expanding through the use of technology and analytics. Refining internal processes and tracking additional performance metrics can help us be more efficient and effective. These initiatives also support the ability of the independent agencies that represent us to grow profitably by allowing them to serve clients faster and to more efficiently manage agency expenses. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                               |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Drive premium growth – Implementation of these initiatives is intended to further penetrate each market we serve through our independent agencies. Strategies aimed at specific market opportunities, along with service enhancements, can help our agencies grow and increase our share of their business. Diversified growth also may reduce variability of losses from weather-related catastrophes. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Enhance underwriting expertise and knowledge – We continue to increase our use of information and to develop our skills for improved underwriting performance. Expanded capabilities include streamlining and optimizing data to improve accuracy, timeliness and ease of use, which leads to more granular, segmented pricing. We also continue using predictive analytics and developing other business tools, such as building out the data warehouse used in our property casualty and life insurance operations. |

----

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Improve internal processes – Refining our processes reduces internal costs and allows us to focus more resources on serving our agencies. We continue to improve our workflow tools, increasing our efficiency, providing additional operational reporting metrics and making it easier for agencies to do business with us. We also seek other ways to improve the satisfaction of our agencies' clients through deployment of user-friendly services for policyholders. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Expansion of our marketing and service capabilities – We continue to enhance our generalist approach to allow our appointed agencies to better compete in the marketplace by expanding on the availability of services their clients want. Expansion initiatives include ongoing development and coordination of targeted marketing programs, including those focused on franchises, professional and trade associations and risk purchasing groups. We also plan to continue adding field marketing representatives for increased agency support in targeted areas. We expanded our excess and surplus lines field underwriting and marketing presence by adding two field associates during the first nine months of 2015. Similarly, we added a personal lines field marketing representative to better support agencies that market our personal lines policies. Expanding our customer care center also enhances our service and support for agencies. |

|         |                                                                                                                                                                                                                                                                                                                                                |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | New agency appointments – We continue to appoint new agencies to develop additional points of distribution, focusing on areas where our property casualty insurance market share is less than 1 percent while also considering economic and catastrophe risk factors. In 2015, we plan to appoint approximately 100 additional |

----

----

|                                                                  |
|------------------------------------------------------------------|
|                                                                  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Ratingagency                                                     |   | Standard market property casualty insurance subsidiaries |   | Life insurance subsidiary |   | Excess and surplus lines insurance subsidiary |   | Date of most recentaffirmation or action |
|                                                             |   |   |   |   |   | Ratingtier |   |   |   |   |   | Ratingtier |   |   |   |   |   | Ratingtier |   |   |
| A.M. Best Co. ambest.com                                    |   | A+ |   | Superior |   | 2 of 16 |   | A |   | Excellent |   | 3 of 16 |   | A |   | Excellent |   | 3 of 16 |   | Stable outlook (12/12/14) |
| Fitch Ratings   fitchratings.com                            |   | A+ |   | Strong |   | 5 of 21 |   | A+ |   | Strong |   | 5 of 21 |   | - |   | - |   | - |   | Stable outlook (07/15/15) |
| Moody's Investors  Service  moodys.com                 |   | A1 |   | Good |   | 5 of 21 |   | - |   | - |   | - |   | - |   | - |   | - |   | Stable outlook (04/30/13) |
| Standard & Poor's  Ratings Services  spratings.com |   | A+ |   | Strong |   | 5 of 21 |   | A+ |   | Strong |   | 5 of 21 |   | - |   | - |   | - |   | Stable outlook (06/30/15) |

----

|                                                                                         |
|-----------------------------------------------------------------------------------------|
|                                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                                    |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Earned premiums                                                                         |   | $ | 1,076 |  |   | $ | 1,025 |  |   | 5 |  |   | $ | 3,176 |  |   | $ | 3,010 |  |   | 6 |  |
| Fee revenues                                                                            |   | 2 |  |   | 2 |  |   | 0 |  |   | 6 |  |   | 5 |  |   | 20 |  |
| Total revenues                                                                          |   | 1,078 |  |   | 1,027 |  |   | 5 |  |   | 3,182 |  |   | 3,015 |  |   | 6 |  |
| Loss and loss expenses from:                                                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year before catastrophe losses                                         |   | 633 |  |   | 630 |  |   | 0 |  |   | 1,935 |  |   | 1,892 |  |   | 2 |  |
| Current accident year catastrophe losses                                                |   | 28 |  |   | 17 |  |   | 65 |  |   | 161 |  |   | 233 |  |   | (31 | ) |
| Prior accident years before catastrophe losses                                          |   | (47 | ) |   | (20 | ) |   | (135 | ) |   | (128 | ) |   | (101 | ) |   | (27 | ) |
| Prior accident years catastrophe losses                                                 |   | (1 | ) |   | (5 | ) |   | 80 |  |   | (12 | ) |   | (19 | ) |   | 37 |  |
| Loss and loss expenses                                                                  |   | 613 |  |   | 622 |  |   | (1 | ) |   | 1,956 |  |   | 2,005 |  |   | (2 | ) |
| Underwriting expenses                                                                   |   | 332 |  |   | 311 |  |   | 7 |  |   | 983 |  |   | 924 |  |   | 6 |  |
| Underwriting profit                                                                     |   | $ | 133 |  |   | $ | 94 |  |   | 41 |  |   | $ | 243 |  |   | $ | 86 |  |   | 183 |  |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                                                 |   |   |  |   |   |  |   | Pt. Change |  |   |   |  |   |   |  |   | Pt. Change |  |
|     Current accident year before catastrophe losses                 |   | 58.7 |  % |   | 61.5 |  % |   | (2.8 | ) |   | 60.8 |  % |   | 62.8 |  % |   | (2.0 | ) |
|     Current accident year catastrophe losses                        |   | 2.6 |  |   | 1.6 |  |   | 1.0 |  |   | 5.1 |  |   | 7.7 |  |   | (2.6 | ) |
|     Prior accident years before catastrophe losses                  |   | (4.3 | ) |   | (2.0 | ) |   | (2.3 | ) |   | (4.0 | ) |   | (3.3 | ) |   | (0.7 | ) |
|     Prior accident years catastrophe losses                         |   | (0.1 | ) |   | (0.4 | ) |   | 0.3 |  |   | (0.4 | ) |   | (0.6 | ) |   | 0.2 |  |
| Loss and loss expenses                                                                  |   | 56.9 |  |   | 60.7 |  |   | (3.8 | ) |   | 61.5 |  |   | 66.6 |  |   | (5.1 | ) |
| Underwriting expenses                                                                   |   | 30.9 |  |   | 30.3 |  |   | 0.6 |  |   | 31.0 |  |   | 30.7 |  |   | 0.3 |  |
| Combined ratio                                                                          |   | 87.8 |  % |   | 91.0 |  % |   | (3.2 | ) |   | 92.5 |  % |   | 97.3 |  % |   | (4.8 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                                                          |   | 87.8 |  % |   | 91.0 |  % |   | (3.2 | ) |   | 92.5 |  % |   | 97.3 |  % |   | (4.8 | ) |
| Contribution from catastrophe losses and prior  years reserve development     |   | (1.8 | ) |   | (0.8 | ) |   | (1.0 | ) |   | 0.7 |  |   | 3.8 |  |   | (3.1 | ) |
| Combined ratio before catastrophe losses and  prior years reserve development |   | 89.6 |  % |   | 91.8 |  % |   | (2.2 | ) |   | 91.8 |  % |   | 93.5 |  % |   | (1.7 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |

----

----

|                                      |
|--------------------------------------|
|                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                      |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Agency renewal written premiums      |   | $ | 999 |  |   | $ | 958 |  |   | 4 |  |   | $ | 3,000 |  |   | $ | 2,888 |  |   | 4 |
| Agency new business written premiums |   | 138 |  |   | 125 |  |   | 10 |  |   | 392 |  |   | 381 |  |   | 3 |
| Other written premiums               |   | (39 | ) |   | (46 | ) |   | 15 |  |   | (86 | ) |   | (113 | ) |   | 24 |
| Net written premiums                 |   | 1,098 |  |   | 1,037 |  |   | 6 |  |   | 3,306 |  |   | 3,156 |  |   | 5 |
| Unearned premium change              |   | (22 | ) |   | (12 | ) |   | (83 | ) |   | (130 | ) |   | (146 | ) |   | 11 |
| Earned premiums                      |   | $ | 1,076 |  |   | $ | 1,025 |  |   | 5 |  |   | $ | 3,176 |  |   | $ | 3,010 |  |   | 6 |
|                                 |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                            |
|--------------------------------------------|
|                                            |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions, net of reinsurance)  |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                       |   |   | Comm. |   | Pers. |   | E&S |   |   |  |   | Comm. |   | Pers. |   | E&S |   |   |  |
| Dates                                      | Event | Region | lines |   | lines |   | lines |   | Total |   | lines |   | lines |   | lines |   | Total |
| 2015                                       |   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Feb. 16-27                                 | Freezing, ice andsnow, wind | Midwest,Northeast, South | $ | 1 |  |   | $ | — |  |   | $ | — |  |   | $ | 1 |  |   | $ | 35 |  |   | $ | 10 |  |   | $ | — |  |   | $ | 45 |  |
| Apr. 7-10                                  | Flood, hail, wind | Midwest,Northeast, South | — |  |   | — |  |   | — |  |   | — |  |   | 7 |  |   | 14 |  |   | — |  |   | 21 |  |
| Apr. 18-20                                 | Flood, hail, wind | Midwest, South | — |  |   | — |  |   | — |  |   | — |  |   | 6 |  |   | 6 |  |   | — |  |   | 12 |  |
| Jul. 12-14                                 | Flood, hail, wind | Midwest, South | 4 |  |   | 8 |  |   |  |  |   | 12 |  |   | 4 |  |   | 8 |  |   |  |  |   | 12 |  |
| All other 2015 catastrophes                |   | 7 |  |   | 8 |  |   | — |  |   | 15 |  |   | 42 |  |   | 28 |  |   | 1 |  |   | 71 |  |
| Development on 2014 and prior catastrophes | — |  |   | (1 | ) |   | — |  |   | (1 | ) |   | (9 | ) |   | (3 | ) |   | — |  |   | (12 | ) |
| Calendar year incurred total               | $ | 12 |  |   | $ | 15 |  |   | $ | — |  |   | $ | 27 |  |   | $ | 85 |  |   | $ | 63 |  |   | $ | 1 |  |   | $ | 149 |  |
|                                       |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |
| 2014                                       |   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Jan. 5-8                                   | Freezing, ice andsnow, wind | Midwest,Northeast, South | $ | (2 | ) |   | $ | — |  |   | $ | — |  |   | $ | (2 | ) |   | $ | 49 |  |   | $ | 24 |  |   | $ | 1 |  |   | $ | 74 |  |
| Apr. 27-May 1                              | Flood, hail, wind | Midwest,Northeast, South | (1 | ) |   | — |  |   | — |  |   | (1 | ) |   | 5 |  |   | 10 |  |   | — |  |   | 15 |  |
| May 10-13                                  | Flood, hail, wind | Midwest | 1 |  |   | — |  |   | — |  |   | 1 |  |   | 5 |  |   | 7 |  |   | — |  |   | 12 |  |
| May 18-19                                  | Flood, hail, wind | Midwest, South, West | 4 |  |   | (2 | ) |   | — |  |   | 2 |  |   | 23 |  |   | 18 |  |   | 1 |  |   | 42 |  |
| Jun. 3-4                                   | Flood, hail, wind | Midwest | (1 | ) |   | (1 | ) |   | — |  |   | (2 | ) |   | 10 |  |   | 1 |  |   | — |  |   | 11 |  |
| All other 2014 catastrophes                |   | 10 |  |   | 9 |  |   | — |  |   | 19 |  |   | 45 |  |   | 34 |  |   | — |  |   | 79 |  |
| Development on 2013 and prior catastrophes | (3 | ) |   | (2 | ) |   | — |  |   | (5 | ) |   | (10 | ) |   | (9 | ) |   | — |  |   | (19 | ) |
| Calendar year incurred total               | $ | 8 |  |   | $ | 4 |  |   | $ | — |  |   | $ | 12 |  |   | $ | 127 |  |   | $ | 85 |  |   | $ | 2 |  |   | $ | 214 |  |
|                                       |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                                 |
|-----------------------------------------------------------------|
|                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions, net of reinsurance)                       |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Current accident year losses greater than  $5,000,000 |   | $ | 8 |  |   | $ | 7 |  |   | 14 |  |   | $ | 25 |  |   | $ | 19 |  |   | 32 |  |
| Current accident year losses $1,000,000- $5,000,000        |   | 43 |  |   | 51 |  |   | (16 | ) |   | 104 |  |   | 125 |  |   | (17 | ) |
| Large loss prior accident year reserve  development   |   | 19 |  |   | (6 | ) |   | nm |  |   | 30 |  |   | 21 |  |   | 43 |  |
| Total large losses incurred                                     |   | 70 |  |   | 52 |  |   | 35 |  |   | 159 |  |   | 165 |  |   | (4 | ) |
| Losses incurred but not reported                                |   | (31 | ) |   | 17 |  |   | nm |  |   | 50 |  |   | 22 |  |   | 127 |  |
| Other losses excluding catastrophe losses                       |   | 441 |  |   | 432 |  |   | 2 |  |   | 1,276 |  |   | 1,295 |  |   | (1 | ) |
| Catastrophe losses                                              |   | 24 |  |   | 11 |  |   | 118 |  |   | 144 |  |   | 208 |  |   | (31 | ) |
| Total losses incurred                                           |   | $ | 504 |  |   | $ | 512 |  |   | (2 | ) |   | $ | 1,629 |  |   | $ | 1,690 |  |   | (4 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                         |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year losses greater than  $5,000,000 |   | 0.7 |  % |   | 0.7 |  % |   | 0.0 |  |   | 0.8 | % |   | 0.6 | % |   | 0.2 |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 4.1 |  |   | 4.8 |  |   | (0.7 | ) |   | 3.3 |  |   | 4.2 |  |   | (0.9 | ) |
| Large loss prior accident year reserve  development   |   | 1.7 |  |   | (0.5 | ) |   | 2.2 |  |   | 0.9 |  |   | 0.7 |  |   | 0.2 |  |
| Total large loss ratio                                          |   | 6.5 |  |   | 5.0 |  |   | 1.5 |  |   | 5.0 |  |   | 5.5 |  |   | (0.5 | ) |
| Losses incurred but not reported                                |   | (2.9 | ) |   | 1.7 |  |   | (4.6 | ) |   | 1.6 |  |   | 0.8 |  |   | 0.8 |  |
| Other losses excluding catastrophe losses                       |   | 40.9 |  |   | 42.3 |  |   | (1.4 | ) |   | 40.2 |  |   | 43.0 |  |   | (2.8 | ) |
| Catastrophe losses                                              |   | 2.3 |  |   | 1.0 |  |   | 1.3 |  |   | 4.5 |  |   | 6.9 |  |   | (2.4 | ) |
| Total loss ratio                                                |   | 46.8 |  % |   | 50.0 |  % |   | (3.2 | ) |   | 51.3 | % |   | 56.2 | % |   | (4.9 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                              |
|---------|----------------------------------------------|
| • | Commercial lines property casualty insurance |

|         |                                            |
|---------|--------------------------------------------|
| • | Personal lines property casualty insurance |

|         |                                                      |
|---------|------------------------------------------------------|
| • | Excess and surplus lines property casualty insurance |

|         |                |
|---------|----------------|
| • | Life insurance |

|         |             |
|---------|-------------|
| • | Investments |

----

|                                                                                         |
|-----------------------------------------------------------------------------------------|
|                                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                                         |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Earned premiums                                                                         |   | $ | 757 |  |   | $ | 720 |  |   | 5 |  |   | $ | 2,235 |  |   | $ | 2,126 |  |   | 5 |  |
| Fee revenues                                                                            |   | 1 |  |   | 1 |  |   | 0 |  |   | 3 |  |   | 3 |  |   | 0 |  |
| Total revenues                                                                          |   | 758 |  |   | 721 |  |   | 5 |  |   | 2,238 |  |   | 2,129 |  |   | 5 |  |
| Loss and loss expenses from:                                                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year before catastrophe losses                                         |   | 429 |  |   | 441 |  |   | (3 | ) |   | 1,315 |  |   | 1,305 |  |   | 1 |  |
| Current accident year catastrophe losses                                                |   | 12 |  |   | 11 |  |   | 9 |  |   | 94 |  |   | 137 |  |   | (31 | ) |
| Prior accident years before catastrophe losses                                          |   | (43 | ) |   | (21 | ) |   | (105 | ) |   | (111 | ) |   | (74 | ) |   | (50 | ) |
| Prior accident years catastrophe losses                                                 |   | — |  |   | (3 | ) |   | 100 |  |   | (9 | ) |   | (10 | ) |   | 10 |  |
| Loss and loss expenses                                                                  |   | 398 |  |   | 428 |  |   | (7 | ) |   | 1,289 |  |   | 1,358 |  |   | (5 | ) |
| Underwriting expenses                                                                   |   | 239 |  |   | 226 |  |   | 6 |  |   | 705 |  |   | 674 |  |   | 5 |  |
| Underwriting profit                                                                     |   | $ | 121 |  |   | $ | 67 |  |   | 81 |  |   | $ | 244 |  |   | $ | 97 |  |   | 152 |  |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                                                 |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year before catastrophe losses                                         |   | 56.6 |  % |   | 61.3 |  % |   | (4.7 | ) |   | 58.8 |  % |   | 61.4 |  % |   | (2.6 | ) |
| Current accident year catastrophe losses                                                |   | 1.5 |  |   | 1.4 |  |   | 0.1 |  |   | 4.2 |  |   | 6.5 |  |   | (2.3 | ) |
| Prior accident years before catastrophe losses                                          |   | (5.6 | ) |   | (2.9 | ) |   | (2.7 | ) |   | (5.0 | ) |   | (3.5 | ) |   | (1.5 | ) |
| Prior accident years catastrophe losses                                                 |   | (0.1 | ) |   | (0.4 | ) |   | 0.3 |  |   | (0.4 | ) |   | (0.5 | ) |   | 0.1 |  |
| Loss and loss expenses                                                                  |   | 52.4 |  |   | 59.4 |  |   | (7.0 | ) |   | 57.6 |  |   | 63.9 |  |   | (6.3 | ) |
| Underwriting expenses                                                                   |   | 31.6 |  |   | 31.3 |  |   | 0.3 |  |   | 31.6 |  |   | 31.7 |  |   | (0.1 | ) |
| Combined ratio                                                                          |   | 84.0 |  % |   | 90.7 |  % |   | (6.7 | ) |   | 89.2 |  % |   | 95.6 |  % |   | (6.4 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                                                          |   | 84.0 |  % |   | 90.7 |  % |   | (6.7 | ) |   | 89.2 |  % |   | 95.6 |  % |   | (6.4 | ) |
| Contribution from catastrophe losses and prior  years reserve development     |   | (4.2 | ) |   | (1.9 | ) |   | (2.3 | ) |   | (1.2 | ) |   | 2.5 |  |   | (3.7 | ) |
| Combined ratio before catastrophe losses and  prior years reserve development |   | 88.2 |  % |   | 92.6 |  % |   | (4.4 | ) |   | 90.4 |  % |   | 93.1 |  % |   | (2.7 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Premiums – Earned premiums and net written premiums for the commercial lines segment grew during the third quarter and first nine months of 2015, largely due to renewal premium growth that continued to reflect price increases and a higher level of insured exposures. Higher new business written premiums for the third quarter of 2015 also contributed to growth, while lower nine-month new business written premiums partially offset growth for that period. The table below analyzes the primary components of premiums. We continue using predictive analytics tools to improve pricing precision and segmentation while also leveraging our local relationships with agents through the efforts of our teams that work closely with them. We seek to maintain appropriate pricing discipline for both new and renewal business as our agents and underwriters assess account quality to make careful decisions on a case-by-case basis whether to write or renew a policy. |

----

|                                      |
|--------------------------------------|
|                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                 |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Agency renewal written premiums      |   | $ | 678 |  |   | $ | 651 |  |   | 4 |  |   | $ | 2,107 |  |   | $ | 2,033 |  |   | 4 |  |
| Agency new business written premiums |   | 96 |  |   | 89 |  |   | 8 |  |   | 268 |  |   | 274 |  |   | (2 | ) |
| Other written premiums               |   | (31 | ) |   | (36 | ) |   | 14 |  |   | (62 | ) |   | (84 | ) |   | 26 |  |
| Net written premiums                 |   | 743 |  |   | 704 |  |   | 6 |  |   | 2,313 |  |   | 2,223 |  |   | 4 |  |
| Unearned premium change              |   | 14 |  |   | 16 |  |   | (13 | ) |   | (78 | ) |   | (97 | ) |   | 20 |  |
| Earned premiums                      |   | $ | 757 |  |   | $ | 720 |  |   | 5 |  |   | $ | 2,235 |  |   | $ | 2,126 |  |   | 5 |  |
|                                 |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Combined ratio – The commercial lines combined ratio improved for the three and nine months ended September 30, 2015, compared with the same periods of 2014, largely due to lower ratios for current accident year losses and loss expenses before catastrophe losses. The nine-month 2015 period also benefited from weather-related natural catastrophe losses and loss expenses that were 2.2 percentage points lower, and included a decrease of 0.9 percentage points for noncatastrophe weather-related losses. The three-month and nine-month 2015 periods both benefited from overall more favorable reserve development on prior accident years. |

----

|                                                                 |
|-----------------------------------------------------------------|
|                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions, net of reinsurance)                       |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Current accident year losses greater than  $5,000,000 |   | $ | 8 |  |   | $ | 7 |  |   | 14 |  |   | $ | 25 |  |   | $ | 19 |  |   | 32 |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 26 |  |   | 45 |  |   | (42 | ) |   | 64 |  |   | 109 |  |   | (41 | ) |
| Large loss prior accident year reserve  development   |   | 17 |  |   | (7 | ) |   | nm |  |   | 28 |  |   | 18 |  |   | 56 |  |
| Total large losses incurred                                     |   | 51 |  |   | 45 |  |   | 13 |  |   | 117 |  |   | 146 |  |   | (20 | ) |
| Losses incurred but not reported                                |   | (17 | ) |   | 8 |  |   | nm |  |   | 31 |  |   | (4 | ) |   | nm |  |
| Other losses excluding catastrophe losses                       |   | 277 |  |   | 282 |  |   | (2 | ) |   | 823 |  |   | 856 |  |   | (4 | ) |
| Catastrophe losses                                              |   | 9 |  |   | 7 |  |   | 29 |  |   | 81 |  |   | 123 |  |   | (34 | ) |
| Total losses incurred                                           |   | $ | 320 |  |   | $ | 342 |  |   | (6 | ) |   | $ | 1,052 |  |   | $ | 1,121 |  |   | (6 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                         |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year losses greater than  $5,000,000 |   | 1.0 |  % |   | 1.0 |  % |   | 0.0 |  |   | 1.1 | % |   | 0.9 |  % |   | 0.2 |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 3.7 |  |   | 5.9 |  |   | (2.2 | ) |   | 2.9 |  |   | 5.1 |  |   | (2.2 | ) |
| Large loss prior accident year reserve  development   |   | 2.3 |  |   | (0.9 | ) |   | 3.2 |  |   | 1.3 |  |   | 0.9 |  |   | 0.4 |  |
| Total large loss ratio                                          |   | 7.0 |  |   | 6.0 |  |   | 1.0 |  |   | 5.3 |  |   | 6.9 |  |   | (1.6 | ) |
| Losses incurred but not reported                                |   | (2.4 | ) |   | 1.1 |  |   | (3.5 | ) |   | 1.3 |  |   | (0.2 | ) |   | 1.5 |  |
| Other losses excluding catastrophe losses                       |   | 36.3 |  |   | 39.6 |  |   | (3.3 | ) |   | 36.8 |  |   | 40.2 |  |   | (3.4 | ) |
| Catastrophe losses                                              |   | 1.3 |  |   | 0.8 |  |   | 0.5 |  |   | 3.7 |  |   | 5.8 |  |   | (2.1 | ) |
| Total loss ratio                                                |   | 42.2 |  % |   | 47.5 |  % |   | (5.3 | ) |   | 47.1 | % |   | 52.7 |  % |   | (5.6 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                 |
|-------------------------------------------------|
|                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                           |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Commercial casualty:                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Written premiums                                |   | $ | 247 |  |   | $ | 228 |  |   | 8 |  |   | $ | 787 |  |   | $ | 735 |  |   | 7 |  |
| Earned premiums                                 |   | 257 |  |   | 237 |  |   | 8 |  |   | 753 |  |   | 695 |  |   | 8 |  |
| Current accident year before catastrophe losses |   | 53.6 |  % |   | 60.2 |  % |   |   |  |   | 57.4 |  % |   | 59.4 |  % |   |   |  |
| Current accident year catastrophe losses        |   | — |  |   | — |  |   |   |  |   | — |  |   | — |  |   |   |  |
| Prior accident years before catastrophe losses  |   | (6.2 | ) |   | (3.6 | ) |   |   |  |   | (4.8 | ) |   | (3.6 | ) |   |   |  |
| Prior accident years catastrophe losses         |   | — |  |   | — |  |   |   |  |   | — |  |   | — |  |   |   |  |
| Total loss and loss expenses ratio              |   | 47.4 |  % |   | 56.6 |  % |   |   |  |   | 52.6 |  % |   | 55.8 |  % |   |   |  |
| Commercial property:                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Written premiums                                |   | $ | 218 |  |   | $ | 194 |  |   | 12 |  |   | $ | 642 |  |   | $ | 584 |  |   | 10 |  |
| Earned premiums                                 |   | 205 |  |   | 186 |  |   | 10 |  |   | 604 |  |   | 537 |  |   | 12 |  |
| Current accident year before catastrophe losses |   | 47.0 |  % |   | 54.3 |  % |   |   |  |   | 47.5 |  % |   | 52.9 |  % |   |   |  |
| Current accident year catastrophe losses        |   | 5.2 |  |   | 5.2 |  |   |   |  |   | 13.8 |  |   | 19.3 |  |   |   |  |
| Prior accident years before catastrophe losses  |   | (0.2 | ) |   | (3.1 | ) |   |   |  |   | (1.4 | ) |   | (4.6 | ) |   |   |  |
| Prior accident years catastrophe losses         |   | 0.3 |  |   | (1.3 | ) |   |   |  |   | (1.1 | ) |   | (1.5 | ) |   |   |  |
| Total loss and loss expenses ratio              |   | 52.3 |  % |   | 55.1 |  % |   |   |  |   | 58.8 |  % |   | 66.1 |  % |   |   |  |
| Commercial auto:                                |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Written premiums                                |   | $ | 137 |  |   | $ | 128 |  |   | 7 |  |   | $ | 435 |  |   | $ | 417 |  |   | 4 |  |
| Earned premiums                                 |   | 141 |  |   | 133 |  |   | 6 |  |   | 416 |  |   | 391 |  |   | 6 |  |
| Current accident year before catastrophe losses |   | 71.4 |  % |   | 69.1 |  % |   |   |  |   | 73.1 |  % |   | 69.8 |  % |   |   |  |
| Current accident year catastrophe losses        |   | — |  |   | (0.6 | ) |   |   |  |   | 0.5 |  |   | 1.2 |  |   |   |  |
| Prior accident years before catastrophe losses  |   | 3.2 |  |   | 9.3 |  |   |   |  |   | 6.6 |  |   | 6.1 |  |   |   |  |
| Prior accident years catastrophe losses         |   | (0.1 | ) |   | — |  |   |   |  |   | (0.1 | ) |   | (0.1 | ) |   |   |  |
| Total loss and loss expenses ratio              |   | 74.5 |  % |   | 77.8 |  % |   |   |  |   | 80.1 |  % |   | 77.0 |  % |   |   |  |
| Workers' compensation:                          |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Written premiums                                |   | $ | 83 |  |   | $ | 86 |  |   | (3 | ) |   | $ | 276 |  |   | $ | 284 |  |   | (3 | ) |
| Earned premiums                                 |   | 93 |  |   | 93 |  |   | 0 |  |   | 276 |  |   | 280 |  |   | (1 | ) |
| Current accident year before catastrophe losses |   | 71.1 |  % |   | 75.0 |  % |   |   |  |   | 73.4 |  % |   | 78.4 |  % |   |   |  |
| Current accident year catastrophe losses        |   | — |  |   | — |  |   |   |  |   | — |  |   | — |  |   |   |  |
| Prior accident years before catastrophe losses  |   | (26.4 | ) |   | (16.1 | ) |   |   |  |   | (29.0 | ) |   | (15.9 | ) |   |   |  |
| Prior accident years catastrophe losses         |   | — |  |   | — |  |   |   |  |   | — |  |   | — |  |   |   |  |
| Total loss and loss expenses ratio              |   | 44.7 |  % |   | 58.9 |  % |   |   |  |   | 44.4 |  % |   | 62.5 |  % |   |   |  |
| Other commercial lines:                         |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Written premiums                                |   | $ | 60 |  |   | $ | 68 |  |   | (12 | ) |   | $ | 173 |  |   | $ | 203 |  |   | (15 | ) |
| Earned premiums                                 |   | 61 |  |   | 71 |  |   | (14 | ) |   | 186 |  |   | 223 |  |   | (17 | ) |
| Current accident year before catastrophe losses |   | 45.9 |  % |   | 50.1 |  % |   |   |  |   | 47.7 |  % |   | 51.9 |  % |   |   |  |
| Current accident year catastrophe losses        |   | 1.2 |  |   | 2.0 |  |   |   |  |   | 4.9 |  |   | 12.8 |  |   |   |  |
| Prior accident years before catastrophe losses  |   | (9.8 | ) |   | (5.6 | ) |   |   |  |   | (7.7 | ) |   | (1.9 | ) |   |   |  |
| Prior accident years catastrophe losses         |   | (2.1 | ) |   | (0.8 | ) |   |   |  |   | (1.2 | ) |   | (0.5 | ) |   |   |  |
| Total loss and loss expenses ratio              |   | 35.2 |  % |   | 45.7 |  % |   |   |  |   | 43.7 |  % |   | 62.3 |  % |   |   |  |
|                                            |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                                                         |
|-----------------------------------------------------------------------------------------|
|                                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                                    |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Earned premiums                                                                         |   | $ | 277 |  |   | $ | 263 |  |   | 5 |  |   | $ | 817 |  |   | $ | 775 |  |   | 5 |  |
| Fee revenues                                                                            |   | 1 |  |   | 1 |  |   | 0 |  |   | 2 |  |   | 2 |  |   | 0 |  |
| Total revenues                                                                          |   | 278 |  |   | 264 |  |   | 5 |  |   | 819 |  |   | 777 |  |   | 5 |  |
| Loss and loss expenses from:                                                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year before catastrophe losses                                         |   | 180 |  |   | 166 |  |   | 8 |  |   | 538 |  |   | 511 |  |   | 5 |  |
| Current accident year catastrophe losses                                                |   | 16 |  |   | 6 |  |   | 167 |  |   | 66 |  |   | 94 |  |   | (30 | ) |
| Prior accident years before catastrophe losses                                          |   | 3 |  |   | 7 |  |   | (57 | ) |   | 4 |  |   | (4 | ) |   | nm |  |
| Prior accident years catastrophe losses                                                 |   | (1 | ) |   | (2 | ) |   | 50 |  |   | (3 | ) |   | (9 | ) |   | 67 |  |
| Loss and loss expenses                                                                  |   | 198 |  |   | 177 |  |   | 12 |  |   | 605 |  |   | 592 |  |   | 2 |  |
| Underwriting expenses                                                                   |   | 82 |  |   | 73 |  |   | 12 |  |   | 244 |  |   | 218 |  |   | 12 |  |
| Underwriting (loss) profit                                                              |   | $ | (2 | ) |   | $ | 14 |  |   | nm |  |   | $ | (30 | ) |   | $ | (33 | ) |   | 9 |  |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                                                 |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year before catastrophe losses                                         |   | 64.9 |  % |   | 62.7 |  % |   | 2.2 |  |   | 65.8 |  % |   | 65.8 |  % |   | 0.0 |  |
| Current accident year catastrophe losses                                                |   | 5.7 |  |   | 2.6 |  |   | 3.1 |  |   | 8.0 |  |   | 12.2 |  |   | (4.2 | ) |
| Prior accident years before catastrophe losses                                          |   | 1.0 |  |   | 2.7 |  |   | (1.7 | ) |   | 0.5 |  |   | (0.5 | ) |   | 1.0 |  |
| Prior accident years catastrophe losses                                                 |   | (0.1 | ) |   | (0.6 | ) |   | 0.5 |  |   | (0.3 | ) |   | (1.2 | ) |   | 0.9 |  |
| Loss and loss expenses                                                                  |   | 71.5 |  |   | 67.4 |  |   | 4.1 |  |   | 74.0 |  |   | 76.3 |  |   | (2.3 | ) |
| Underwriting expenses                                                                   |   | 29.4 |  |   | 27.6 |  |   | 1.8 |  |   | 29.8 |  |   | 28.2 |  |   | 1.6 |  |
| Combined ratio                                                                          |   | 100.9 |  % |   | 95.0 |  % |   | 5.9 |  |   | 103.8 |  % |   | 104.5 |  % |   | (0.7 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                                                          |   | 100.9 |  % |   | 95.0 |  % |   | 5.9 |  |   | 103.8 |  % |   | 104.5 |  % |   | (0.7 | ) |
| Contribution from catastrophe losses and prior  years reserve development     |   | 6.6 |  |   | 4.7 |  |   | 1.9 |  |   | 8.2 |  |   | 10.5 |  |   | (2.3 | ) |
| Combined ratio before catastrophe losses and  prior years reserve development |   | 94.3 |  % |   | 90.3 |  % |   | 4.0 |  |   | 95.6 |  % |   | 94.0 |  % |   | 1.6 |  |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                       |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Premiums – Personal lines earned premiums and net written premiums for the third quarter and first nine months of 2015 continued to grow, primarily due to rising renewal and new business written premiums. Price increases and a steady, high level of policy retention contributed to premium growth. The table below analyzes the primary components of premiums. |

----

|                                      |
|--------------------------------------|
|                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                 |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Agency renewal written premiums      |   | $ | 288 |  |   | $ | 278 |  |   | 4 |  |   | $ | 796 |  |   | $ | 772 |  |   | 3 |  |
| Agency new business written premiums |   | 30 |  |   | 23 |  |   | 30 |  |   | 84 |  |   | 68 |  |   | 24 |  |
| Other written premiums               |   | (6 | ) |   | (7 | ) |   | 14 |  |   | (18 | ) |   | (21 | ) |   | 14 |  |
| Net written premiums                 |   | 312 |  |   | 294 |  |   | 6 |  |   | 862 |  |   | 819 |  |   | 5 |  |
| Unearned premium change              |   | (35 | ) |   | (31 | ) |   | (13 | ) |   | (45 | ) |   | (44 | ) |   | (2 | ) |
| Earned premiums                      |   | $ | 277 |  |   | $ | 263 |  |   | 5 |  |   | $ | 817 |  |   | $ | 775 |  |   | 5 |  |
|                                 |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Combined ratio – Our personal lines combined ratio rose for the three months ended September 30, 2015, compared with the same period of 2014, primarily due to weather-related natural catastrophe losses and loss expenses that were 3.6 percentage points higher. The third-quarter 2015 combined ratio included a lower amount of unfavorable reserve development on prior accident years, compared with the same quarter of 2014. For the first nine months of 2015, we experienced a small amount of unfavorable reserve development on prior accident years, while our experience for the same period of 2014 resulted in favorable development. |

----

|                                                                 |
|-----------------------------------------------------------------|
|                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions, net of reinsurance)                       |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Current accident year losses greater than  $5,000,000 |   | $ | — |  |   | $ | — |  |   | nm |  |   | $ | — |  |   | $ | — |  |   | nm |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 15 |  |   | 6 |  |   | 150 |  |   | 37 |  |   | 14 |  |   | 164 |  |
| Large loss prior accident year reserve  development   |   | — |  |   | 2 |  |   | (100 | ) |   | — |  |   | 4 |  |   | (100 | ) |
| Total large losses incurred                                     |   | 15 |  |   | 8 |  |   | 88 |  |   | 37 |  |   | 18 |  |   | 106 |  |
| Losses incurred but not reported                                |   | (12 | ) |   | 3 |  |   | nm |  |   | 9 |  |   | 7 |  |   | 29 |  |
| Other losses excluding catastrophe losses                       |   | 155 |  |   | 144 |  |   | 8 |  |   | 425 |  |   | 420 |  |   | 1 |  |
| Catastrophe losses                                              |   | 15 |  |   | 4 |  |   | 275 |  |   | 62 |  |   | 83 |  |   | (25 | ) |
| Total losses incurred                                           |   | $ | 173 |  |   | $ | 159 |  |   | 9 |  |   | $ | 533 |  |   | $ | 528 |  |   | 1 |  |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                         |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year losses greater than  $5,000,000 |   | — |  % |   | — | % |   | 0.0 |  |   | — | % |   | — | % |   | 0.0 |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 5.2 |  |   | 2.5 |  |   | 2.7 |  |   | 4.5 |  |   | 1.8 |  |   | 2.7 |  |
| Large loss prior accident year reserve  development   |   | (0.2 | ) |   | 0.8 |  |   | (1.0 | ) |   | — |  |   | 0.7 |  |   | (0.7 | ) |
| Total large loss ratio                                          |   | 5.0 |  |   | 3.3 |  |   | 1.7 |  |   | 4.5 |  |   | 2.5 |  |   | 2.0 |  |
| Losses incurred but not reported                                |   | (4.2 | ) |   | 1.3 |  |   | (5.5 | ) |   | 1.1 |  |   | 0.9 |  |   | 0.2 |  |
| Other losses excluding catastrophe losses                       |   | 56.3 |  |   | 54.1 |  |   | 2.2 |  |   | 52.0 |  |   | 54.1 |  |   | (2.1 | ) |
| Catastrophe losses                                              |   | 5.4 |  |   | 1.7 |  |   | 3.7 |  |   | 7.6 |  |   | 10.7 |  |   | (3.1 | ) |
| Total loss ratio                                                |   | 62.5 |  % |   | 60.4 | % |   | 2.1 |  |   | 65.2 | % |   | 68.2 | % |   | (3.0 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                 |
|-------------------------------------------------|
|                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                           |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Personal auto:                                  |   |   |  |   |   |  |   |   |   |   |  |   |   |  |   |   |
| Written premiums                                |   | $ | 144 |  |   | $ | 135 |  |   | 7 |   | $ | 400 |  |   | $ | 375 |  |   | 7 |
| Earned premiums                                 |   | 128 |  |   | 121 |  |   | 6 |   | 376 |  |   | 354 |  |   | 6 |
| Current accident year before catastrophe losses |   | 74.5 |  % |   | 73.9 |  % |   |   |   | 78.6 |  % |   | 77.9 |  % |   |   |
| Current accident year catastrophe losses        |   | 0.6 |  |   | 1.1 |  |   |   |   | 1.0 |  |   | 2.2 |  |   |   |
| Prior accident years before catastrophe losses  |   | 1.2 |  |   | 2.0 |  |   |   |   | 3.3 |  |   | (1.0 | ) |   |   |
| Prior accident years catastrophe losses         |   | (0.1 | ) |   | — |  |   |   |   | (0.2 | ) |   | (0.2 | ) |   |   |
| Total loss and loss expenses ratio              |   | 76.2 |  % |   | 77.0 |  % |   |   |   | 82.7 |  % |   | 78.9 |  % |   |   |
| Homeowner:                                      |   |   |  |   |   |  |   |   |   |   |  |   |   |  |   |   |
| Written premiums                                |   | $ | 132 |  |   | $ | 123 |  |   | 7 |   | $ | 362 |  |   | $ | 349 |  |   | 4 |
| Earned premiums                                 |   | 117 |  |   | 110 |  |   | 6 |   | 345 |  |   | 330 |  |   | 5 |
| Current accident year before catastrophe losses |   | 52.8 |  % |   | 51.1 |  % |   |   |   | 53.7 |  % |   | 57.4 |  % |   |   |
| Current accident year catastrophe losses        |   | 12.6 |  |   | 4.8 |  |   |   |   | 16.8 |  |   | 25.0 |  |   |   |
| Prior accident years before catastrophe losses  |   | (1.0 | ) |   | (0.7 | ) |   |   |   | (2.8 | ) |   | (1.2 | ) |   |   |
| Prior accident years catastrophe losses         |   | (0.1 | ) |   | (1.2 | ) |   |   |   | (0.5 | ) |   | (2.6 | ) |   |   |
| Total loss and loss expenses ratio              |   | 64.3 |  % |   | 54.0 |  % |   |   |   | 67.2 |  % |   | 78.6 |  % |   |   |
| Other personal:                                 |   |   |  |   |   |  |   |   |   |   |  |   |   |  |   |   |
| Written premiums                                |   | $ | 36 |  |   | $ | 36 |  |   | 0 |   | $ | 100 |  |   | $ | 95 |  |   | 5 |
| Earned premiums                                 |   | 32 |  |   | 32 |  |   | 0 |   | 96 |  |   | 91 |  |   | 5 |
| Current accident year before catastrophe losses |   | 70.1 |  % |   | 59.3 |  % |   |   |   | 59.4 |  % |   | 49.6 |  % |   |   |
| Current accident year catastrophe losses        |   | 1.2 |  |   | 0.4 |  |   |   |   | 4.1 |  |   | 5.2 |  |   |   |
| Prior accident years before catastrophe losses  |   | 7.6 |  |   | 17.3 |  |   |   |   | 1.3 |  |   | 3.8 |  |   |   |
| Prior accident years catastrophe losses         |   | (0.1 | ) |   | (0.4 | ) |   |   |   | (0.3 | ) |   | (0.2 | ) |   |   |
| Total loss and loss expenses ratio              |   | 78.8 |  % |   | 76.6 |  % |   |   |   | 64.5 |  % |   | 58.4 |  % |   |   |
|                                            |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                                                         |
|-----------------------------------------------------------------------------------------|
|                                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                                    |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Earned premiums                                                                         |   | $ | 42 |  |   | $ | 42 |  |   | 0 |  |   | $ | 124 |  |   | $ | 109 |  |   | 14 |  |
| Fee revenues                                                                            |   | — |  |   | — |  |   | nm |  |   | 1 |  |   | — |  |   | nm |  |
| Total revenues                                                                          |   | 42 |  |   | 42 |  |   | 0 |  |   | 125 |  |   | 109 |  |   | 15 |  |
| Loss and loss expenses from:                                                            |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Current accident year before catastrophe losses                                         |   | 24 |  |   | 23 |  |   | 4 |  |   | 82 |  |   | 76 |  |   | 8 |  |
| Current accident year catastrophe losses                                                |   | — |  |   | — |  |   | nm |  |   | 1 |  |   | 2 |  |   | (50 | ) |
| Prior accident years before catastrophe losses                                          |   | (7 | ) |   | (6 | ) |   | (17 | ) |   | (21 | ) |   | (23 | ) |   | 9 |  |
| Prior accident years catastrophe losses                                                 |   | — |  |   | — |  |   | nm |  |   | — |  |   | — |  |   | nm |  |
| Loss and loss expenses                                                                  |   | 17 |  |   | 17 |  |   | 0 |  |   | 62 |  |   | 55 |  |   | 13 |  |
| Underwriting expenses                                                                   |   | 11 |  |   | 12 |  |   | (8 | ) |   | 34 |  |   | 32 |  |   | 6 |  |
| Underwriting profit                                                                     |   | $ | 14 |  |   | $ | 13 |  |   | 8 |  |   | $ | 29 |  |   | $ | 22 |  |   | 32 |  |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                                                 |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year before catastrophe losses                                         |   | 56.9 |  % |   | 57.8 |  % |   | (0.9 | ) |   | 65.9 |  % |   | 70.2 |  % |   | (4.3 | ) |
| Current accident year catastrophe losses                                                |   | 0.3 |  |   | (0.7 | ) |   | 1.0 |  |   | 0.7 |  |   | 1.4 |  |   | (0.7 | ) |
| Prior accident years before catastrophe losses                                          |   | (15.4 | ) |   | (15.4 | ) |   | 0.0 |  |   | (16.4 | ) |   | (20.8 | ) |   | 4.4 |  |
| Prior accident years catastrophe losses                                                 |   | 0.1 |  |   | 0.1 |  |   | 0.0 |  |   | (0.1 | ) |   | 0.2 |  |   | (0.3 | ) |
| Loss and loss expenses                                                                  |   | 41.9 |  |   | 41.8 |  |   | 0.1 |  |   | 50.1 |  |   | 51.0 |  |   | (0.9 | ) |
| Underwriting expenses                                                                   |   | 28.0 |  |   | 28.4 |  |   | (0.4 | ) |   | 27.8 |  |   | 28.9 |  |   | (1.1 | ) |
| Combined ratio                                                                          |   | 69.9 |  % |   | 70.2 |  % |   | (0.3 | ) |   | 77.9 |  % |   | 79.9 |  % |   | (2.0 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                                                          |   | 69.9 |  % |   | 70.2 |  % |   | (0.3 | ) |   | 77.9 |  % |   | 79.9 |  % |   | (2.0 | ) |
| Contribution from catastrophe losses and prior  years reserve development     |   | (15.0 | ) |   | (16.0 | ) |   | 1.0 |  |   | (15.8 | ) |   | (19.2 | ) |   | 3.4 |  |
| Combined ratio before catastrophe losses and  prior years reserve development |   | 84.9 |  % |   | 86.2 |  % |   | (1.3 | ) |   | 93.7 |  % |   | 99.1 |  % |   | (5.4 | ) |
|                                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                           |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Premiums – Excess and surplus lines net written premiums continued to grow during the third quarter and first nine months of 2015. Growth in renewal written premiums was the key contributor to the increase. |

----

|                                      |
|--------------------------------------|
|                                      |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                 |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Agency renewal written premiums      |   | $ | 33 |  |   | $ | 29 |  |   | 14 |  |   | $ | 97 |  |   | $ | 83 |  |   | 17 |  |
| Agency new business written premiums |   | 12 |  |   | 13 |  |   | (8 | ) |   | 40 |  |   | 39 |  |   | 3 |  |
| Other written premiums               |   | (2 | ) |   | (3 | ) |   | 33 |  |   | (6 | ) |   | (8 | ) |   | 25 |  |
| Net written premiums                 |   | 43 |  |   | 39 |  |   | 10 |  |   | 131 |  |   | 114 |  |   | 15 |  |
| Unearned premium change              |   | (1 | ) |   | 3 |  |   | nm |  |   | (7 | ) |   | (5 | ) |   | (40 | ) |
| Earned premiums                      |   | $ | 42 |  |   | $ | 42 |  |   | 0 |  |   | $ | 124 |  |   | $ | 109 |  |   | 14 |  |
|                                 |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                    |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Combined ratio – The excess and surplus lines combined ratio improved for the third quarter and first nine months of 2015 by 0.3 and 2.0 percentage points compared with the same periods of 2014, largely due to lower ratios for current accident year losses and loss expenses before catastrophe losses. |

----

|                                                                 |
|-----------------------------------------------------------------|
|                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions, net of reinsurance)                       |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                            |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Current accident year losses greater than  $5,000,000 |   | $ | — |  |   | $ | — |  |   | nm |  |   | $ | — |  |   | $ | — |  |   | nm |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 2 |  |   | — |  |   | nm |  |   | 3 |  |   | 2 |  |   | 50 |  |
| Large loss prior accident year reserve  development   |   | 2 |  |   | (1 | ) |   | nm |  |   | 2 |  |   | (1 | ) |   | nm |  |
| Total large losses incurred                                     |   | 4 |  |   | (1 | ) |   | nm |  |   | 5 |  |   | 1 |  |   | 400 |  |
| Losses incurred but not reported                                |   | (2 | ) |   | 6 |  |   | nm |  |   | 10 |  |   | 19 |  |   | (47 | ) |
| Other losses excluding catastrophe losses                       |   | 9 |  |   | 6 |  |   | 50 |  |   | 28 |  |   | 19 |  |   | 47 |  |
| Catastrophe losses                                              |   | — |  |   | — |  |   | nm |  |   | 1 |  |   | 2 |  |   | (50 | ) |
| Total losses incurred                                           |   | $ | 11 |  |   | $ | 11 |  |   | 0 |  |   | $ | 44 |  |   | $ | 41 |  |   | 7 |  |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |
| Ratios as a percent of earned premiums:                         |   |   |   |   |   | Pt. Change |   |   |   |   |   | Pt. Change |
| Current accident year losses greater than  5,000,000  |   | — |  % |   | — |  % |   | 0.0 |  |   | — | % |   | — |  % |   | 0.0 |  |
| Current accident year losses $1,000,000-  $5,000,000  |   | 4.8 |  |   | — |  |   | 4.8 |  |   | 2.5 |  |   | 1.9 |  |   | 0.6 |  |
| Large loss prior accident year reserve  development   |   | 5.0 |  |   | (1.3 | ) |   | 6.3 |  |   | 1.7 |  |   | (0.5 | ) |   | 2.2 |  |
| Total large loss ratio                                          |   | 9.8 |  |   | (1.3 | ) |   | 11.1 |  |   | 4.2 |  |   | 1.4 |  |   | 2.8 |  |
| Losses incurred but not reported                                |   | (4.4 | ) |   | 14.6 |  |   | (19.0 | ) |   | 8.4 |  |   | 17.7 |  |   | (9.3 | ) |
| Other losses excluding catastrophe losses                       |   | 21.2 |  |   | 15.3 |  |   | 5.9 |  |   | 22.7 |  |   | 17.1 |  |   | 5.6 |  |
| Catastrophe losses                                              |   | 0.3 |  |   | (0.7 | ) |   | 1.0 |  |   | 0.5 |  |   | 1.4 |  |   | (0.9 | ) |
| Total loss ratio                                                |   | 26.9 |  % |   | 27.9 |  % |   | (1.0 | ) |   | 35.8 | % |   | 37.6 |  % |   | (1.8 | ) |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                             |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                              |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Earned premiums                                   |   | $ | 51 |  |   | $ | 46 |  |   | 11 |  |   | $ | 156 |  |   | $ | 147 |  |   | 6 |  |
| Separate account investment management fees       |   | 2 |  |   | 1 |  |   | 100 |  |   | 4 |  |   | 4 |  |   | 0 |  |
| Total revenues                                    |   | 53 |  |   | 47 |  |   | 13 |  |   | 160 |  |   | 151 |  |   | 6 |  |
| Contract holders' benefits incurred               |   | 57 |  |   | 64 |  |   | (11 | ) |   | 175 |  |   | 176 |  |   | (1 | ) |
| Investment interest credited to contract holders' |   | (21 | ) |   | (21 | ) |   | 0 |  |   | (64 | ) |   | (62 | ) |   | (3 | ) |
| Underwriting expenses incurred                    |   | 16 |  |   | 8 |  |   | 100 |  |   | 50 |  |   | 42 |  |   | 19 |  |
| Total benefits and expenses                       |   | 52 |  |   | 51 |  |   | 2 |  |   | 161 |  |   | 156 |  |   | 3 |  |
| Life insurance segment income (loss)              |   | $ | 1 |  |   | $ | (4 | ) |   | nm |  |   | $ | (1 | ) |   | $ | (5 | ) |   | 80 |  |
|                                              |   |   |   |   |   |   |   |   |   |   |   |   |

----

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Revenues – Revenues increased for the three and nine months ended September 30, 2015, primarily due to higher earned premiums from term and universal life insurance products. The unlocking of interest rate and other actuarial assumptions for our universal life contracts slowed the amortization of unearned front-end loads, decreasing universal life earned premiums for the first nine months of both 2015 and 2014. That decreasing effect was greater for 2014, driving the increase in universal life earned premiums for both the third quarter and first nine months of 2015, compared with the same periods of 2014. |

|                                                                         |
|-------------------------------------------------------------------------|
|                                                                         |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                                   |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                         |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Term life insurance                                                     |   | $ | 34 |  |   | $ | 34 |  |   | 0 |   | $ | 103 |  |   | $ | 99 |  |   | 4 |
| Universal life insurance                                                |   | 9 |  |   | 5 |  |   | 80 |   | 28 |  |   | 25 |  |   | 12 |
| Other life insurance, annuity and disability  income products |   | 8 |  |   | 7 |  |   | 14 |   | 25 |  |   | 23 |  |   | 9 |
| Net earned premiums                                                     |   | $ | 51 |  |   | $ | 46 |  |   | 11 |   | $ | 156 |  |   | $ | 147 |  |   | 6 |
|                                                                    |   |   |   |   |   |   |   |   |   |   |   |   |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Profitability – Our life insurance segment typically reports a small profit or loss on a GAAP basis because profits from investment income spreads are included in our investment segment results. We include only investment income credited to contract holders (including interest assumed in life insurance policy reserve calculations) in our life insurance segment results. A loss of $1 million for our life insurance segment in the first nine months of 2015, compared with a loss of $5 million for the same period of 2014, is largely due to more favorable mortality experience in 2015. |

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                             |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                   |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Total investment income, net of expenses          |   | $ | 143 |  |   | $ | 138 |  |   | 4 |  |   | $ | 422 |  |   | $ | 409 |  |   | 3 |  |
| Investment interest credited to contract holders' |   | (21 | ) |   | (21 | ) |   | 0 |  |   | (64 | ) |   | (62 | ) |   | (3 | ) |
| Realized investment gains, net                    |   | 3 |  |   | 65 |  |   | (95 | ) |   | 110 |  |   | 101 |  |   | 9 |  |
| Investments profit, pretax                        |   | $ | 125 |  |   | $ | 182 |  |   | (31 | ) |   | $ | 468 |  |   | $ | 448 |  |   | 4 |  |
|                                              |   |   |   |   |   |   |   |   |   |   |   |   |

|                                                                                      |
|--------------------------------------------------------------------------------------|
|                                                                                      |  |  |  |  |  |  |
| (Dollars in millions)                                                                |   |   |   |
| At September 30, 2015                                                                | % Yield |   | Principal redemptions |
| Fixed-maturity yield profile:                                                        |   |   |   |
| Expected to mature during the remainder of 2015                                      | 4.49 | % |   | $ | 293 |  |
| Expected to mature during 2016                                                       | 4.38 |  |   | 663 |  |
| Expected to mature during 2017                                                       | 4.77 |  |   | 659 |  |
| Average yield and total expected redemptions from the remainder of 2015 through 2017 | 4.56 |  |   | $ | 1,615 |  |
|                                                                                 |   |   |   |

|                                                                            |
|----------------------------------------------------------------------------|
|                                                                            |  |  |  |  |  |  |  |  |  |  |  |
|                                                                       | Three months ended September 30, |   | Nine months ended September 30, |
|                                                                       | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Average pretax yield-to-amortized cost  on new fixed-maturities: |   |   |   |   |   |   |   |
| Acquired taxable fixed-maturities                                          | 4.64 | % |   | 4.41 | % |   | 4.50 | % |   | 4.41 | % |
| Acquired tax-exempt fixed-maturities                                       | 3.32 |  |   | 3.22 |  |   | 3.34 |  |   | 3.20 |  |
| Average total fixed-maturities acquired                                    | 4.35 |  |   | 3.91 |  |   | 4.02 |  |   | 3.83 |  |
|                                                                       |   |   |   |   |   |   |   |

----

|                                                                   |
|-------------------------------------------------------------------|
|                                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                             |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                              |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Investment income:                                                |   |   |  |   |   |  |   |   |   |   |  |   |   |  |   |   |
| Interest                                                          |   | $ | 108 |  |   | $ | 105 |  |   | 3 |   | $ | 319 |  |   | $ | 312 |  |   | 2 |
| Dividends                                                         |   | 37 |  |   | 35 |  |   | 6 |   | 108 |  |   | 101 |  |   | 7 |
| Other                                                             |   | 1 |  |   | — |  |   | nm |   | 2 |  |   | 2 |  |   | 0 |
| Less investment expenses                                          |   | 3 |  |   | 2 |  |   | 0 |   | 7 |  |   | 6 |  |   | 17 |
| Investment income, pretax                                         |   | 143 |  |   | 138 |  |   | 4 |   | 422 |  |   | 409 |  |   | 3 |
| Less income taxes                                                 |   | 34 |  |   | 32 |  |   | 6 |   | 100 |  |   | 97 |  |   | 3 |
| Total investment income, after-tax                                |   | $ | 109 |  |   | $ | 106 |  |   | 3 |   | $ | 322 |  |   | $ | 312 |  |   | 3 |
|                                                              |   |   |   |   |   |   |   |   |   |   |   |   |
| Investment returns:                                               |   |   |   |   |   |   |   |   |   |   |   |   |
| Effective tax rate                                                |   | 23.7 | % |   | 23.3 | % |   |   |   | 23.7 | % |   | 23.7 | % |   |   |
| Average invested assets plus cash and cash  equivalents |   | $ | 14,498 |  |   | $ | 13,964 |  |   |   |   | $ | 14,399 |  |   | $ | 13,792 |  |   |   |
| Average yield pretax                                              |   | 3.95 | % |   | 3.95 | % |   |   |   | 3.91 | % |   | 3.95 | % |   |   |
| Average yield after-tax                                           |   | 3.01 |  |   | 3.04 |  |   |   |   | 2.98 |  |   | 3.02 |  |   |   |
| Fixed-maturity returns:                                           |   |   |   |   |   |   |   |   |   |   |   |   |
| Effective tax rate                                                |   | 27.1 | % |   | 26.6 | % |   |   |   | 27.1 | % |   | 27.0 | % |   |   |
| Average amortized cost                                            |   | $ | 9,347 |  |   | $ | 8,822 |  |   |   |   | $ | 9,133 |  |   | $ | 8,781 |  |   |   |
| Average yield pretax                                              |   | 4.62 | % |   | 4.76 | % |   |   |   | 4.66 | % |   | 4.74 | % |   |   |
| Average yield after-tax                                           |   | 3.37 |  |   | 3.49 |  |   |   |   | 3.40 |  |   | 3.46 |  |   |   |
|                                                              |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                        |
|------------------------|
|                        |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)  |   | Three months ended September 30, |   | Nine months ended September 30, |
|                   |   | 2015 |   | 2014 |   | 2015 |   | 2014 |
| Fixed maturities:      |   |   |  |   |   |  |   |   |  |   |   |  |
| Basic industry         |   | $ | 8 |  |   | $ | — |  |   | $ | 11 |  |   | $ | — |  |
| Total fixed maturities |   | 8 |  |   | — |  |   | 11 |  |   | — |  |
| Common equities:       |   |   |  |   |   |  |   |   |  |   |   |  |
| Financial              |   | — |  |   | — |  |   | 1 |  |   | — |  |
| Energy                 |   | — |  |   | — |  |   | — |  |   | 1 |  |
| Total common equities  |   | — |  |   | — |  |   | 1 |  |   | 1 |  |
| Total                  |   | $ | 8 |  |   | $ | — |  |   | $ | 12 |  |   | $ | 1 |  |
|                   |   |   |   |   |   |   |   |   |

|                                       |
|---------------------------------------|
|                                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                 |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                  |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Interest and fees on loans and leases |   | $ | 1 |  |   | $ | 2 |  |   | (50 | ) |   | $ | 4 |  |   | $ | 5 |  |   | (20 | ) |
| Other revenues                        |   | — |  |   | 1 |  |   | (100 | ) |   | 1 |  |   | 2 |  |   | 0 |  |
| Total revenues                        |   | 1 |  |   | 3 |  |   | (67 | ) |   | 5 |  |   | 7 |  |   | (29 | ) |
| Interest expense                      |   | 14 |  |   | 13 |  |   | 8 |  |   | 40 |  |   | 40 |  |   | 0 |  |
| Operating expenses                    |   | 3 |  |   | 3 |  |   | 0 |  |   | 10 |  |   | 11 |  |   | (9 | ) |
| Total expenses                        |   | 17 |  |   | 16 |  |   | 6 |  |   | 50 |  |   | 51 |  |   | (2 | ) |
| Other loss                            |   | $ | (16 | ) |   | $ | (13 | ) |   | (23 | ) |   | $ | (45 | ) |   | $ | (44 | ) |   | (2 | ) |
|                                  |   |   |   |   |   |   |   |   |   |   |   |   |

----

|                                                             |
|-------------------------------------------------------------|
|                                                             |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                       |   | Three months ended September 30, |   | Nine months ended September 30, |
|                                                        |   | 2015 |   | 2014 |   | % Change |   | 2015 |   | 2014 |   | % Change |
| Premiums collected                                          |   | $ | 1,102 |  |   | $ | 1,043 |  |   | 6 |  |   | $ | 3,308 |  |   | $ | 3,159 |  |   | 5 |  |
| Loss and loss expenses paid                                 |   | (604 | ) |   | (639 | ) |   | 5 |  |   | (1,748 | ) |   | (1,838 | ) |   | 5 |  |
| Commissions and other underwriting expenses  paid |   | (297 | ) |   | (275 | ) |   | (8 | ) |   | (1,012 | ) |   | (967 | ) |   | (5 | ) |
| Cash flow from underwriting                                 |   | 201 |  |   | 129 |  |   | 56 |  |   | 548 |  |   | 354 |  |   | 55 |  |
| Investment income received                                  |   | 97 |  |   | 92 |  |   | 5 |  |   | 286 |  |   | 278 |  |   | 3 |  |
| Cash flow from operations                                   |   | $ | 298 |  |   | $ | 221 |  |   | 35 |  |   | $ | 834 |  |   | $ | 632 |  |   | 32 |  |
|                                                        |   |   |   |   |   |   |   |   |   |   |   |   |

----

|         |                                                                                                                                                                                                                                                            |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Commissions – Commissions paid were $625 million in the first nine months of 2015. Commission payments generally track with written premiums, except for annual profit-sharing commissions typically paid during the first quarter of the year. |

|         |                                                                                                                                                                                                                                                            |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Other underwriting expenses – Many of our underwriting expenses are not contractual obligations, but reflect the ongoing expenses of our business. Noncommission underwriting expenses paid were $387 million in the first nine months of 2015. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
|---------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Technology costs – In addition to contractual obligations for hardware and software, we anticipate capitalizing approximately $6 million in spending for key technology initiatives in 2015. Capitalized development costs related to key technology initiatives were $5 million in the first nine months of 2015. These activities are conducted at our discretion, and we have no material contractual obligations for activities planned as part of these projects. |

----

----

|                             |
|-----------------------------|
|                             |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)  |   | Loss reserves |   | Loss |   | Total |   |   |
|                        |   | Case |   | IBNR |   | expense |   | gross |   | Percent |
| At September 30, 2015       |   | reserves |   | reserves |   | reserves |   | reserves |   | of total |
| Commercial lines insurance: |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial casualty         |   | $ | 875 |  |   | $ | 486 |  |   | $ | 532 |  |   | $ | 1,893 |  |   | 40.6 | % |
| Commercial property         |   | 226 |  |   | (2 | ) |   | 39 |  |   | 263 |  |   | 5.7 |  |
| Commercial auto             |   | 325 |  |   | 73 |  |   | 91 |  |   | 489 |  |   | 10.5 |  |
| Workers' compensation       |   | 396 |  |   | 539 |  |   | 91 |  |   | 1,026 |  |   | 22.1 |  |
| Other commercial            |   | 153 |  |   | 13 |  |   | 88 |  |   | 254 |  |   | 5.5 |  |
| Subtotal                    |   | 1,975 |  |   | 1,109 |  |   | 841 |  |   | 3,925 |  |   | 84.4 |  |
| Personal lines insurance:   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Personal auto               |   | 203 |  |   | (1 | ) |   | 71 |  |   | 273 |  |   | 5.9 |  |
| Homeowner                   |   | 92 |  |   | 2 |  |   | 24 |  |   | 118 |  |   | 2.5 |  |
| Other personal              |   | 53 |  |   | 49 |  |   | 5 |  |   | 107 |  |   | 2.3 |  |
| Subtotal                    |   | 348 |  |   | 50 |  |   | 100 |  |   | 498 |  |   | 10.7 |  |
| Excess and surplus lines    |   | 89 |  |   | 89 |  |   | 52 |  |   | 230 |  |   | 4.9 |  |
| Total                       |   | $ | 2,412 |  |   | $ | 1,248 |  |   | $ | 993 |  |   | $ | 4,653 |  |   | 100.0 | % |
| At December 31, 2014   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial lines insurance: |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Commercial casualty         |   | $ | 794 |  |   | $ | 470 |  |   | $ | 520 |  |   | $ | 1,784 |  |   | 40.2 | % |
| Commercial property         |   | 203 |  |   | (4 | ) |   | 39 |  |   | 238 |  |   | 5.4 |  |
| Commercial auto             |   | 298 |  |   | 58 |  |   | 77 |  |   | 433 |  |   | 9.8 |  |
| Workers' compensation       |   | 412 |  |   | 550 |  |   | 94 |  |   | 1,056 |  |   | 23.8 |  |
| Other commercial            |   | 188 |  |   | 11 |  |   | 87 |  |   | 286 |  |   | 6.4 |  |
| Subtotal                    |   | 1,895 |  |   | 1,085 |  |   | 817 |  |   | 3,797 |  |   | 85.6 |  |
| Personal lines insurance:   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Personal auto               |   | 195 |  |   | (21 | ) |   | 63 |  |   | 237 |  |   | 5.3 |  |
| Homeowner                   |   | 74 |  |   | 12 |  |   | 23 |  |   | 109 |  |   | 2.5 |  |
| Other personal              |   | 45 |  |   | 43 |  |   | 5 |  |   | 93 |  |   | 2.0 |  |
| Subtotal                    |   | 314 |  |   | 34 |  |   | 91 |  |   | 439 |  |   | 9.8 |  |
| Excess and surplus lines    |   | 77 |  |   | 79 |  |   | 46 |  |   | 202 |  |   | 4.6 |  |
| Total                       |   | $ | 2,286 |  |   | $ | 1,198 |  |   | $ | 954 |  |   | $ | 4,438 |  |   | 100.0 | % |
|                        |   |   |   |   |   |   |   |   |   |   |

----

|                                                                 |
|-----------------------------------------------------------------|
|                                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                      |   | At September 30, 2015 |   | At December 31, 2014 |
|                                                            |   | Cost oramortized cost |   | Percent oftotal |   | Fair value |   | Percent oftotal |   | Cost oramortized cost |   | Percent of total |   | Fair value |   | Percent oftotal |
| Taxable fixed maturities                                        |   | $ | 6,203 |  |   | 50.2 | % |   | $ | 6,514 |  |   | 45.4 | % |   | $ | 5,882 |  |   | 50.7 | % |   | $ | 6,330 |  |   | 44.2 | % |
| Tax-exempt fixed  maturities                          |   | 3,117 |  |   | 25.2 |  |   | 3,242 |  |   | 22.6 |  |   | 2,989 |  |   | 25.8 |  |   | 3,130 |  |   | 21.9 |  |
| Common equity    securities                      |   | 2,784 |  |   | 22.5 |  |   | 4,313 |  |   | 30.0 |  |   | 2,583 |  |   | 22.3 |  |   | 4,679 |  |   | 32.7 |  |
| Nonredeemable  preferred equity  securities |   | 186 |  |   | 1.5 |  |   | 213 |  |   | 1.5 |  |   | 145 |  |   | 1.2 |  |   | 179 |  |   | 1.2 |  |
| Short-term investments                                          |   | 75 |  |   | 0.6 |  |   | 75 |  |   | 0.5 |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Total                                                           |   | $ | 12,365 |  |   | 100.0 | % |   | $ | 14,357 |  |   | 100.0 | % |   | $ | 11,599 |  |   | 100.0 | % |   | $ | 14,318 |  |   | 100.0 | % |
|                                                            |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |   |

----

|        |
|--------|
|        |  |  |  |  |  |  |  |  |
|   |   |   |   |   |   |   |   |   |

|                                          |
|------------------------------------------|
|                                          |  |  |  |  |  |  |
|                                     |   | At September 30, 2015 |   | At December 31, 2014 |
| Weighted average yield-to-amortized cost |   | 4.72 | % |   | 4.76 | % |
| Weighted average maturity                |   | 6.9 | yrs |   | 6.4 | yrs |
| Effective duration                       |   | 4.7 | yrs |   | 4.4 | yrs |
|                                     |   |   |   |   |   |   |

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |
| (Dollars in millions)                             |   | At September 30, 2015 |   | At December 31, 2014 |
| Investment-grade corporate                        |   | $ | 5,197 |  |   | $ | 5,208 |  |
| States, municipalities and political subdivisions |   | 315 |  |   | 313 |  |
| Below investment-grade corporate                  |   | 412 |  |   | 318 |  |
| Commercial mortgage-backed                        |   | 292 |  |   | 259 |  |
| Government sponsored enterprises                  |   | 276 |  |   | 208 |  |
| Foreign government                                |   | 10 |  |   | 10 |  |
| Convertibles and bonds with warrants attached     |   | 8 |  |   | 7 |  |
| United States government                          |   | 4 |  |   | 7 |  |
| Total                                             |   | $ | 6,514 |  |   | $ | 6,330 |  |
|                                              |   |   |   |   |

----

|        |
|--------|
|        |  |  |  |  |  |  |  |  |  |  |
|   |   |   |   |   |   |   |   |   |   |   |

|                            |
|----------------------------|
|                            |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions) |   | Effect from interest rate change in basis points |
|                       |   | -200 |   |  -100 |   | - |   | 100 |   | 200 |
| At September 30, 2015      |   | $ | 10,709 |  |   | $ | 10,225 |  |   | $ | 9,756 |  |   | $ | 9,289 |  |   | $ | 8,839 |  |
| At December 31, 2014  |   | $ | 10,321 |  |   | $ | 9,882 |  |   | $ | 9,460 |  |   | $ | 9,041 |  |   | $ | 8,628 |  |
|                       |   |   |   |   |   |   |   |   |   |   |

----

|                       |
|-----------------------|
|                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions) | Effect from market price change in percent |
|                  |   | -30% |   | -20% |   | -10% |   | — |   | 10% |   | 20% |   | 30% |
| At September 30, 2015 |   | $ | 3,168 |  |   | $ | 3,621 |  |   | $ | 4,073 |  |   | $ | 4,526 |  |   | $ | 4,979 |  |   | $ | 5,431 |  |   | $ | 5,884 |  |
| At December 31, 2014  |   | $ | 3,401 |  |   | $ | 3,886 |  |   | $ | 4,372 |  |   | $ | 4,858 |  |   | $ | 5,344 |  |   | $ | 5,830 |  |   | $ | 6,315 |  |
|                  |   |   |   |   |   |   |   |   |   |   |   |   |   |   |

|                        |
|------------------------|
|                        |  |  |  |  |  |  |  |  |  |  |  |
|                   | Percent of publicly traded common stock portfolio |
|                   | At September 30, 2015 |   | At December 31, 2014 |
|                   | Cincinnati Financial |   | S&P 500 IndustryWeightings |   | CincinnatiFinancial |   | S&P 500 IndustryWeightings |
| Sector:                |   |  |   |   |  |   |   |  |   |   |  |
| Information technology | 18.4 | % |   | 20.4 | % |   | 17.3 | % |   | 19.8 | % |
| Financial              | 15.0 |  |   | 16.5 |  |   | 13.8 |  |   | 16.3 |  |
| Industrials            | 13.5 |  |   | 10.1 |  |   | 14.3 |  |   | 10.3 |  |
| Healthcare             | 11.5 |  |   | 14.7 |  |   | 11.9 |  |   | 14.7 |  |
| Consumer staples       | 10.9 |  |   | 9.9 |  |   | 10.5 |  |   | 10.0 |  |
| Consumer discretionary | 10.8 |  |   | 13.1 |  |   | 10.2 |  |   | 12.1 |  |
| Energy                 | 8.6 |  |   | 6.9 |  |   | 10.5 |  |   | 8.0 |  |
| Materials              | 4.9 |  |   | 2.8 |  |   | 5.5 |  |   | 3.2 |  |
| Utilities              | 4.0 |  |   | 3.2 |  |   | 3.7 |  |   | 3.3 |  |
| Telecomm services      | 2.4 |  |   | 2.4 |  |   | 2.3 |  |   | 2.3 |  |
| Total                  | 100.0 | % |   | 100.0 | % |   | 100.0 | % |   | 100.0 | % |
|                   |   |   |   |   |   |   |   |

----

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | 380 of the 425 holdings had fair value between 90 percent and 100 percent of amortized cost at September 30, 2015. Fourteen of these 380 holdings are equity securities that may be subject to OTTI charges taken through earnings should they not recover by the recovery dates we determined. The fair value of these 14 equity securities was $411 million, and they accounted for $15 million in unrealized losses. The remaining 366 securities primarily consist of fixed-maturity securities whose current valuation is largely the result of interest rate factors. The fair value of these 366 securities was $1.232 billion, and they accounted for $28 million in unrealized losses. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Forty of the 425 holdings had fair value between 70 percent and 90 percent of amortized cost at September 30, 2015. Ten of these 40 holdings were equity securities that may be subject to OTTI charges taken through earnings should they not recover by the dates we determined. The fair value of these equity securities was $91 million and they accounted for $16 million in unrealized losses. We believe the remaining 30 fixed-maturity securities will continue to pay interest and ultimately pay principal upon maturity. The issuers of these 30 securities have strong cash flow to service their debt and meet their contractual obligation to make principal payments. The fair value of these securities was $140 million, and they accounted for $28 million in unrealized losses. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Five of the 425 holdings had fair value below 70 percent of amortized cost at September 30, 2015. Four of these five holdings were equity securities that may be subject to OTTI charges taken through earnings should they not recover by the dates we determined. The fair value of these equity securities was $52 million and they accounted for $26 million in unrealized losses. We believe the one remaining fixed-maturity security will continue to pay interest and ultimately pay principal upon maturity. The issuer of this security has strong cash flow to service its debt and meet its contractual obligation to make principal payments. The fair value of this security was $2 million, and it accounted for $1 million in unrealized losses. |

----

|                                                   |
|---------------------------------------------------|
|                                                   |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                             |   | Less than 12 months |   | 12 months or more |   | Total |   | Total |
|                                              |   | Fair |   | Unrealized |   | Fair |   | Unrealized |   | fair |   | unrealized |
| At September 30, 2015                             |   | value |   | losses |   | value |   | losses |   | value |   | losses |
| Fixed maturity securities:                        |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 729 |  |   | $ | 42 |  |   | $ | 85 |  |   | $ | 7 |  |   | $ | 814 |  |   | $ | 49 |  |
| States, municipalities and political subdivisions |   | 227 |  |   | 3 |  |   | 51 |  |   | — |  |   | 278 |  |   | 3 |  |
| Commercial mortgage-backed                        |   | 57 |  |   | 1 |  |   | 2 |  |   | — |  |   | 59 |  |   | 1 |  |
| Government-sponsored enterprises                  |   | 74 |  |   | 1 |  |   | 139 |  |   | 3 |  |   | 213 |  |   | 4 |  |
| Foreign government                                |   | 10 |  |   | — |  |   | — |  |   | — |  |   | 10 |  |   | — |  |
| Subtotal                                          |   | 1,097 |  |   | 47 |  |   | 277 |  |   | 10 |  |   | 1,374 |  |   | 57 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 511 |  |   | 56 |  |   | — |  |   | — |  |   | 511 |  |   | 56 |  |
| Nonredeemable preferred equities                  |   | 43 |  |   | 1 |  |   | — |  |   | — |  |   | 43 |  |   | 1 |  |
| Subtotal                                          |   | 554 |  |   | 57 |  |   | — |  |   | — |  |   | 554 |  |   | 57 |  |
| Total                                             |   | $ | 1,651 |  |   | $ | 104 |  |   | $ | 277 |  |   | $ | 10 |  |   | $ | 1,928 |  |   | $ | 114 |  |
| At December 31, 2014                         |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fixed maturity securities:                        |   |   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Corporate                                         |   | $ | 261 |  |   | $ | 8 |  |   | $ | 90 |  |   | $ | 3 |  |   | $ | 351 |  |   | $ | 11 |  |
| States, municipalities and political subdivisions |   | 17 |  |   | — |  |   | 135 |  |   | 2 |  |   | 152 |  |   | 2 |  |
| Commercial mortgage-backed                        |   | 3 |  |   | — |  |   | 23 |  |   | — |  |   | 26 |  |   | — |  |
| Government-sponsored enterprises                  |   | 11 |  |   | — |  |   | 181 |  |   | 5 |  |   | 192 |  |   | 5 |  |
| Subtotal                                          |   | 292 |  |   | 8 |  |   | 429 |  |   | 10 |  |   | 721 |  |   | 18 |  |
| Equity securities:                                |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Common equities                                   |   | 85 |  |   | 3 |  |   | — |  |   | — |  |   | 85 |  |   | 3 |  |
| Nonredeemable preferred equities                  |   | 16 |  |   | — |  |   | 17 |  |   | 1 |  |   | 33 |  |   | 1 |  |
| Subtotal                                          |   | 101 |  |   | 3 |  |   | 17 |  |   | 1 |  |   | 118 |  |   | 4 |  |
| Total                                             |   | $ | 393 |  |   | $ | 11 |  |   | $ | 446 |  |   | $ | 11 |  |   | $ | 839 |  |   | $ | 22 |  |
|                                              |   |   |   |   |   |   |   |   |   |   |   |   |

----

----

|                                                                |
|----------------------------------------------------------------|
|                                                                |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| (Dollars in millions)                                     |   |   |   |   |   |   |   |   |   |   |
| At September 30, 2015                                          |   | Numberof issues |   | Cost or amortizedcost |   | Fair value |   | Gross unrealized gain/loss |   | Grossinvestmentincome |
| Taxable fixed maturities:                                      |   |   |   |   |   |   |   |   |   |   |
| Fair valued below 70% of amortized cost                        |   | 1 |  |   | $ | 3 |  |   | $ | 2 |  |   | $ | (1 | ) |   | $ | — |  |
| Fair valued at 70% to less than 100% of amortized cost         |   | 243 |  |   | 1,151 |  |   | 1,098 |  |   | (53 | ) |   | 32 |  |
| Fair valued at 100% and above of amortized cost                |   | 1,184 |  |   | 5,049 |  |   | 5,414 |  |   | 365 |  |   | 195 |  |
| Securities sold in current year                                |   | — |  |   | — |  |   |  |  |   |  |  |   | 9 |  |
| Total                                                          |   | 1,428 |  |   | 6,203 |  |   | 6,514 |  |   | 311 |  |   | 236 |  |
| Tax-exempt fixed maturities:                                   |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fair valued below 70% of amortized cost                        |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Fair valued at 70% to less than 100% of amortized cost         |   | 153 |  |   | 277 |  |   | 274 |  |   | (3 | ) |   | 5 |  |
| Fair valued at 100% and above of amortized cost                |   | 1,453 |  |   | 2,840 |  |   | 2,968 |  |   | 128 |  |   | 73 |  |
| Securities sold in current year                                |   | — |  |   | — |  |   | — |  |   | — |  |   | 6 |  |
| Total                                                          |   | 1,606 |  |   | 3,117 |  |   | 3,242 |  |   | 125 |  |   | 84 |  |
| Common equities:                                               |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fair valued below 70% of cost                                  |   | 4 |  |   | 78 |  |   | 52 |  |   | (26 | ) |   | 3 |  |
| Fair valued at 70% to less than 100% of cost                   |   | 17 |  |   | 489 |  |   | 459 |  |   | (30 | ) |   | 12 |  |
| Fair valued at 100% and above of cost                          |   | 46 |  |   | 2,217 |  |   | 3,802 |  |   | 1,585 |  |   | 83 |  |
| Securities sold in current year                                |   | — |  |   | — |  |   | — |  |   | — |  |   | 1 |  |
| Total                                                          |   | 67 |  |   | 2,784 |  |   | 4,313 |  |   | 1,529 |  |   | 99 |  |
| Nonredeemable preferred equities:                              |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fair valued below 70% of cost                                  |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Fair valued at 70% to less than 100% of cost                   |   | 7 |  |   | 44 |  |   | 43 |  |   | (1 | ) |   | 1 |  |
| Fair valued at 100% and above of cost                          |   | 28 |  |   | 142 |  |   | 170 |  |   | 28 |  |   | 6 |  |
| Securities sold in current year                                |   | — |  |   | — |  |   | — |  |   | — |  |   | 1 |  |
| Total                                                          |   | 35 |  |   | 186 |  |   | 213 |  |   | 27 |  |   | 8 |  |
| Short-term investments:                                        |   |   |   |   |   |   |   |   |   |   |
| Fair valued below 70% of cost                                  |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Fair valued at 70% to less than 100% of cost                   |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Fair valued at 100% and above of cost                          |   | 1 |  |   | 75 |  |   | 75 |  |   | — |  |   | — |  |
| Securities sold in current year                                |   | — |  |   | — |  |   | — |  |   | — |  |   | — |  |
| Total                                                          |   | 1 |  |   | 75 |  |   | 75 |  |   | — |  |   | — |  |
| Portfolio summary:                                             |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fair valued below 70% of cost or amortized cost                |   | 5 |  |   | 81 |  |   | 54 |  |   | (27 | ) |   | 3 |  |
| Fair valued at 70% to less than 100% of cost or amortized cost |   | 420 |  |   | 1,961 |  |   | 1,874 |  |   | (87 | ) |   | 50 |  |
| Fair valued at 100% and above of cost or amortized cost        |   | 2,712 |  |   | 10,323 |  |   | 12,429 |  |   | 2,106 |  |   | 357 |  |
| Investment income on securities sold in current year           |   | — |  |   | — |  |   | — |  |   | — |  |   | 17 |  |
| Total                                                          |   | 3,137 |  |   | $ | 12,365 |  |   | $ | 14,357 |  |   | $ | 1,992 |  |   | $ | 427 |  |
|                                                           |   |   |   |   |   |   |   |   |   |   |
| At December 31, 2014                                      |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Portfolio summary:                                             |   |   |  |   |   |  |   |   |  |   |   |  |   |   |  |
| Fair valued below 70% of cost or amortized cost                |   | — |  |   | $ | — |  |   | $ | — |  |   | $ | — |  |   | $ | — |  |
| Fair valued at 70% to less than 100% of cost or amortized cost |   | 223 |  |   | 861 |  |   | 839 |  |   | (22 | ) |   | 27 |  |
| Fair valued at 100% and above of cost or amortized cost        |   | 2,792 |  |   | 10,738 |  |   | 13,479 |  |   | 2,741 |  |   | 498 |  |
| Investment income on securities sold in current year           |   | — |  |   | — |  |   | — |  |   | — |  |   | 29 |  |
| Total                                                          |   | 3,015 |  |   | $ | 11,599 |  |   | $ | 14,318 |  |   | $ | 2,719 |  |   | $ | 554 |  |
|                                                           |   |   |   |   |   |   |   |   |   |   |

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|         |                                                                                                                                                                                                                                                          |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | that information required to be disclosed in the company’s reports under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and |

|         |                                                                                                                                                                                                                                                 |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | that such information is accumulated and communicated to the company’s management, including its chief executive officer and chief financial officer, as appropriate, to allow timely decisions regarding required disclosures. |

|                      |
|----------------------|
|                      |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Period               |   | Total number of shares purchased |   | Average price paid per share |   | Total number of shares purchased as part ofpublicly announcedplans or programs |   | Maximum number ofshares that may yet bepurchased under theplans or programs |
| July 1-31, 2015      |   | — |  |   | $ | — |  |   | — |  |   | 4,699,493 |  |
| August 1-31, 2015    |   | 300,000 |  |   | 51.83 |  |   | 300,000 |  |   | 4,399,493 |  |
| September 1-30, 2015 |   | 100,000 |  |   | 51.47 |  |   | 100,000 |  |   | 4,299,493 |  |
| Totals               |   | 400,000 |  |   | 51.74 |  |   | 400,000 |  |   |   |  |
|                 |   |   |   |   |   |   |   |   |

----

|             |
|-------------|
|             |  |  |
| Exhibit No. |   | Exhibit Description |
| 3.1         |   | Amended and Restated Articles of Incorporation of Cincinnati Financial Corporation (incorporated by reference to the company’s 2010 Annual Report on Form 10-K dated February 25, 2011, Exhibit 3.1) |
| 3.2         |   | Regulations of Cincinnati Financial Corporation, as amended through May 1, 2010 (incorporated by reference to the company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2010, Exhibit 3.2) |
| 31A         |   | Certification pursuant to Section 302 of the Sarbanes Oxley Act of 2002 – Chief Executive Officer |
| 31B         |   | Certification pursuant to Section 302 of the Sarbanes Oxley Act of 2002 – Chief Financial Officer |
| 32          |   | Certification pursuant to Section 906 of the Sarbanes Oxley Act of 2002 |
| 101.INS     |   | XBRL Instance Document |
| 101.SCH     |   | XBRL Taxonomy Extension Schema Document |
| 101.CAL     |   | XBRL Taxonomy Extension Calculation Linkbase Document |
| 101.DEF     |   | XBRL Taxonomy Extension Definition Linkbase Document |
| 101.LAB     |   | XBRL Taxonomy Extension Label Linkbase Document |
| 101.PRE     |   | XBRL Taxonomy Extension Presentation Linkbase Document |

----

|                                                             |
|-------------------------------------------------------------|
|                                                             |
| CINCINNATI FINANCIAL CORPORATION                            |
| Date: October 27, 2015                                      |
|                                                        |
| /S/ Eric N. Mathews                                         |
| Eric N. Mathews, CPCU, AIAF                                 |
| Vice President, Assistant Secretary and Assistant Treasurer |
| (Principal Accounting Officer)                              |