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                            Library & Multimedia
 Measuring, managing, and enhancing procedural justice in policing: Promise and pitfalls
NCJ Number
              306003
Journal

*Criminal Justice Policy Review* Volume: 29 Issue: 2 Dated: 2018 Pages: 149-171
Author(s)
          Robert E. Worden;
                        Sarah J. McLean
Date Published

2018
Length
              23 pages
Annotation
              Since the procedural justice of policing is typically not measured in police agencies, nor is it an outcome for which managers are held accountable, the authors examined whether and how the measurement of procedural justice would affect its management.
Abstract
              Survey-based measures of subjective procedural justice in police contacts were reported to two departments’ command staffs on a monthly basis in Compstat meetings. The impacts of thusly measuring performance were estimated. The authors also analyzed an indicator of procedural justice that was based on systematic observation through video and audio recording of police-citizen encounters, and they interviewed patrol officers and supervisors about supervisors’ efforts to manage procedural justice. Neither indicator of police performance revealed consistent changes; however, a modest improvement on one platoon was detected. The authors discuss the implications for enhancing police legitimacy. (Published abstract provided)
      
  
          Additional Details
Grant Number(s)
        2010-IJ-CX-0027


  
  
        
  Agencies
        NIJ-Sponsored


  
  
        
  Award
        Assessing Police Performance in Citizen Encounters: Promoting Police Legitimacy and Accountability
    
  
  
Date Published: January 1, 2018
    
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                Performance measures
        COMPSTAT (Computer Statistics)
        Procedural justice
        Public opinion of the police
        Police agencies



  
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