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                            Library & Multimedia
 Online Dispute Resolution: Perspectives to Support Successful Implementation and Outcomes in Court Proceedings
NCJ Number
              301309

Author(s)
          Amanda R. Witwer;
                        Lynn Langton;
                        Duren Banks;
                        Dulani Woods;
                        Michael J. D. Vermeer;
                        Brian A. Jackson
Date Published

2021
Length
              28 pages
Annotation
              This report covers the proceedings and recommendations of a virtual panel convened to develop a prioritized list of needs of court-based online dispute resolution (ODR), which encompasses an ever-increasing array of technologies and processes used to resolve disputes in the legal system.
Abstract
              Since 2015, court-based ODR programs in the United States have expanded from a few exploratory pilots to countless programs in both small and large courts. This trend has been spurred by rising case volumes and tightening budgets. More recently, courts have been impacted by the COVID-19 pandemic. In addressing issues related to this ODR trend, members of the featured virtual panel provided their experiences with ODR programs and their perspectives on needs and opportunities to promote ODR expansion in a manner that preserves litigants’ rights, promotes access to justice, and increases court efficiencies. This report details the 27 high-priority needs that emerged from the panel and provides further context based on participant discussion. High-priority needs relate to the design and implementation of ODR programs and platforms, strategies to improve access to justice, opportunities to engage potential ODR users, and rigorous research on and evaluation of ODR programs. 2 figures, 2 tables, and 24 references
      
  
          Additional Details
Grant Number(s)
        2018-75-CX-K006


  
  
        
  Agencies
        NIJ-Sponsored


  
  
        
  Award
        Criminal Justice Requirements and Resources Consortium
    
  
  
Date Published: January 1, 2021
    
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