[Federal Register Volume 73, Number 149 (Friday, August 1, 2008)]
[Notices]
[Pages 45048-45049]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E8-17646]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Extension of Agency Information Collection Activity Under OMB 
Review: TSA Customer Comment Card

AGENCY: Transportation Security Administration, DHS.

ACTION: 30 Day Notice.

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SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR) abstracted below to the Office of Management and Budget (OMB) for 
review and approval of an extension of the currently approved 
collection under the Paperwork Reduction Act. The ICR describes the 
nature of the information collection and its expected burden. TSA 
published a Federal Register notice, with a 60-day comment period 
soliciting comments, of the following collection of information on May 
9, 2008, 73 FR 26404. TSA uses a customer comment card to collect 
passenger comments including complaints, compliments, and suggestions 
at airports.

DATES: Send your comments by September 2, 2008. A comment to OMB is 
most effective if OMB receives it within 30 days of publication.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to Nathan Lesser, Desk Officer, Department of Homeland 
Security/TSA, and sent via electronic mail to <a href="/cdn-cgi/l/email-protection#f59a9c8794aa868097989c86869c9a9bb59a9897db909a85db929a83"><span class="__cf_email__" data-cfemail="bfd0d6cddee0cccaddd2d6ccccd6d0d1ffd0d2dd91dad0cf91d8d0c9">[email protected]</span></a> or faxed to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: Joanna Johnson, Communications Branch, 
Business Management Office, Operational Process and Technology, TSA-11, 
Transportation Security Administration, 601 South 12th Street, 
Arlington, VA 22202-4220; telephone

[[Page 45049]]

(571) 227-3651; facsimile (571) 227-3588.

SUPPLEMENTARY INFORMATION:

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. Therefore, in preparation for OMB 
review and approval of the following information collection, TSA is 
soliciting comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.

Information Collection Requirement

    Title: TSA Customer Comment Card.
    Type of Request: Extension of a currently approved collection.
    OMB Control Number: 1652-0030.
    Forms(s): TSA Customer Comment Card.
    Affected Public: Airline Passengers.
    Abstract: The Transportation Security Administration (TSA) is 
seeking renewal of the TSA Customer Comment Card information 
collection. The card is being used by TSA at airports to collect 
customer comments, complaints, compliments, and suggestions. This 
collection continues a voluntary program for passengers to provide 
feedback to TSA regarding their experiences with TSA security 
procedures. This collection of information allows TSA to evaluate and 
address customer concerns about security procedures and policies.
    Number of Respondents: 150,000.
    Estimated Annual Burden Hours: 12,500.

    Issued in Arlington, Virginia, on July 28, 2008.
Kriste Jordan,
Program Manager, Business Improvements and Communications, Office of 
Information Technology.
[FR Doc. E8-17646 Filed 7-31-08; 8:45 am]
BILLING CODE 9110-05-P


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