<PAGE>

                                                                   EXHIBIT 10.20

                           INVESTOR RIGHTS AGREEMENT
                           -------------------------

     This Investor Rights Agreement (this "Agreement") is made as of __________
__, 2000, (the "Effective Date") by and between Global Payments Inc., a Georgia
corporation (the "Company") and Canadian Imperial Bank of Commerce, a bank
governed by the Bank Act (Canada) as amended from time to time ("Bank").

     WHEREAS, National Data Payment Systems, Inc., a New York corporation
("NDPS") and Bank are parties to that certain Asset Purchase Agreement, dated as
of ______ __, 2000 (the "Asset Purchase Agreement"), whereby, among other
matters, Bank agreed to sell, and NDPS agreed to purchase, the Assets Sold (as
such term is defined in the Asset Purchase Agreement);

     WHEREAS, the Company and Bank are parties to that certain Stock Purchase
Agreement, dated as of _____ __, 2000 (the "Stock Purchase Agreement"), whereby,
among other matters, the Company agreed to sell and Bank agreed to purchase,
concurrently with the transactions contemplated by the Asset Purchase Agreement,
certain shares of common stock of the Company;

     WHEREAS, the Company has succeeded to all the business, assets and
liabilities of the eCommerce operations of National Data Corporation, a Delaware
corporation ("NDC"), pursuant to a Distribution Agreement, dated as of _______
__, 2000, between NDC and the Company (the "Distribution Agreement");

     WHEREAS, pursuant to the Distribution Agreement, NDPS is a wholly owned
Subsidiary of the Company;

     WHEREAS, the Stock Purchase Agreement requires, as a condition to closing,
that the parties hereto enter into this Agreement.

     NOW, THEREFORE, in consideration of the mutual promises hereinafter set
forth, the parties hereto agree as follows:


                                   SECTION 1

                                  DEFINITIONS
                                  -----------

     1.1.  Definitions.  Capitalized terms used herein and not otherwise defined
           -----------
herein shall have the meanings set forth in the Asset Purchase Agreement. The
following terms shall have the following meanings:

           "Acquisition Restrictions" means, collectively, the provisions of
Section 3.1.

           "Affiliate" means, with respect to the Person specified, a Person or
entity that, directly or indirectly through one or more intermediaries,
controls, is controlled by, or is under common control with, such specified
Person, provided, however, that solely for purposes of this Agreement, neither
the Company nor any of its Subsidiaries or Affiliates shall be deemed to be a
Subsidiary or Affiliate of Bank solely by virtue of Bank's ownership of Shares
or the election of
<PAGE>

directors nominated by it to the Board pursuant to Section 5.1, in each case in
accordance with the terms and conditions of, and subject to the limitations and
restrictions set forth in, this Agreement.

           "Beneficial Ownership" by a Person of any securities includes
ownership by any Person who, directly or indirectly, through any contract,
arrangement, understanding, relationship or otherwise, has or shares with
another Person (i) voting power which includes the power to vote, or to direct
the voting of, such security; and/or (ii) investment power which includes the
power to dispose, or to direct the disposition of, such security; and shall
otherwise be interpreted in accordance with the term "beneficial ownership" as
defined in Rule 13d-3 adopted by the SEC under the Exchange Act; provided that
for purposes of determining Beneficial Ownership, a Person shall be deemed to be
the Beneficial Owner of any securities which may be acquired by such Person
(irrespective of whether the right to acquire such securities is exercisable
immediately or only after the passage of time, including the passage of time in
excess of 60 days, the satisfaction of any conditions, the occurrence of any
event or any combination of the foregoing) pursuant to any agreement,
arrangement or understanding or upon the exercise of conversion rights, exchange
rights, warrants or options, or otherwise.  For purposes of this Agreement, a
Person shall be deemed to Beneficially Own any securities Beneficially Owned by
its Subsidiaries or any Group of which such Person or any such Subsidiary is or
becomes a member.

           "Board" means the Board of Directors of the Company.

           "Common Stock" means shares of the common stock, without par value,
of the Company.

           "Demand Party" means (a) Bank or (b) any other Holder or Holders that
may become an assignee of Bank's rights hereunder in accordance with Section 4.8
hereof, provided that to constitute a Demand Party under clause (b), a Holder or
Holders must either individually or in the aggregate with all other Holders with
whom it is acting together to demand registration Beneficially Own at least 25%
of the total number of Registrable Securities outstanding at the time of such
demand.

           "Exchange Act" means the United States Securities Exchange Act of
1934, as amended (or any successor statute).

           "Form S-3" means such form under the Securities Act as in effect on
the date hereof or any successor form under the Securities Act.

           "Governmental Entity" means (i) any multinational, federal,
provincial, state, municipal, local or other governmental or public department,
central bank, court, commission, board, bureau, agency or instrumentality,
domestic or foreign, (ii) any subdivision or authority of any of the foregoing,
or (iii) any quasi-governmental or private body exercising any regulatory,
expropriation or taxing authority under or for the account of any of the above.

           "Group" shall have the meaning assigned to it in Section 13(d)(3) of
the Exchange Act.

                                       2
<PAGE>

           "Holder" means any Person, including Bank, owning or having the right
to acquire Registrable Securities, including any assignee thereof in accordance
with Section 4.8 hereof.

           "Marketing Alliance Agreement" means the marketing alliance
agreement, dated as of the date hereof, by and between Bank and NDPS, as the
same may be supplemented, modified or amended from time to time.

           "Permitted Third Party Transfer Date" means the date that is the
earlier of (a) six months after termination of the Marketing Alliance Agreement
or (b) three years after the date hereof.

           "Person" means a natural person, partnership, limited liability
company, corporation, joint stock company, trust, unincorporated association,
joint venture, Governmental Entity or any Group comprised of two or more of the
foregoing.

           "register," "registered," and "registration" refer to a registration
effected by preparing and filing a registration statement or similar document in
compliance with the Securities Act and the declaration or ordering of
effectiveness with respect to such registration statement or document.

           "Registrable Securities" means (i) the Common Stock issued pursuant
to the Stock Purchase Agreement and with respect to which the restrictions on
transfer provided in Section 2.1 have lapsed as provided in Section 2.2 or
Section 2.3, (ii) any other shares of Common Stock acquired after the date of
this Agreement by Bank or any of its Subsidiaries as permitted by the terms
hereof, and (iii) any security of the Company issued as a dividend or other
distribution with respect to, or in exchange for or in replacement of, the
shares listed in clauses (i) and (ii); provided, however, that the foregoing
definition shall exclude in all cases any Registrable Securities sold by a
Person in a transaction in which its rights under this Agreement are not
assigned. Notwithstanding the foregoing, securities shall cease to be
Registrable Securities when (i) such securities shall have been distributed
pursuant to Rule 144 (or any successor provision) under the Securities Act, (ii)
a registration statement with respect to the sale of such securities shall have
become effective under the Securities Act and such securities shall have been
disposed of in accordance with the plan of distribution set forth in such
registration statement, (iii) such securities shall have been otherwise
transferred, new certificates for them not bearing a legend restricting further
transfer shall have been delivered by the Company, and subsequent disposition of
them shall not require registration or qualification of them under the
Securities Act or any U.S. state securities or blue sky law then in force or
(iv) such securities shall have ceased to be outstanding.

           "Regulatory Transfer Date" shall have the meaning set forth in
Section 2.3.

           "SEC" means the United States Securities and Exchange Commission.

           "Securities Act" means the United States Securities Act of 1933, as
amended, and the rules and regulations promulgated by the SEC from time to time
thereunder (or under any successor statute).

                                       3
<PAGE>

           "Shares" shall have the meaning set forth in Section 2.1.

           "Subsidiary" means, with respect to any Person, any corporation or
other organization, whether incorporated or unincorporated, (i) of which such
Person or any other Subsidiary of such Person is a general partner (excluding
partnerships, the general partnership interests of which held by such Person or
any Subsidiary of such Person do not have a majority of the voting interests in
such partnership), or (ii) at least a majority of the securities or other
interests of which, having by their terms ordinary voting power to elect a
majority of the board of directors or others performing similar functions with
respect to such corporation or other organization, is directly or indirectly
owned or controlled by such Person or by any one or more of its Subsidiaries, or
by such Person and one or more of its Subsidiaries.

           "Third Party" means a Person who is not an Affiliate of Bank or any
of its Affiliates and includes any Group, other than a Group that includes Bank
or any of its Affiliates as a member.

           "Transfer" shall have the meaning set forth in Section 2.1.

           "Voting Securities" means at any time (i)  shares of any class of
capital stock or other securities of the Company which are then entitled to vote
generally in the election of Directors and not solely upon the occurrence and
during the continuation of certain specified events, and (ii) securities of the
Company convertible into, or exchangeable or exercisable for, such Voting
Securities, and options, warrants or other rights to acquire such Voting
Securities (regardless of whether such securities, options, warrants or other
rights are then exercisable or convertible).


                                   SECTION 2

                       RESTRICTION ON TRANSFER OF SHARES
                       ---------------------------------

     2.1.  General. During the period commencing on the date hereof and ending
           -------
on the Permitted Third Party Transfer Date, Bank agrees that, except as set
forth in Section 2.2 and except as the Company may otherwise agree in writing,
it shall not, except with the prior written consent of the Company, (i)
transfer, sell, donate, pledge or otherwise dispose of ("Transfer"), or consent
to any Transfer of, any or all of the shares of Common Stock issued to it
pursuant to the Stock Purchase Agreement and any other shares of Common Stock or
other securities of the Company issued as (or issuable upon the conversion or
exercise of any warrant, right or other security which is issued as) a dividend
or other distribution with respect to, or in exchange for or in replacement of,
such shares (the "Shares") or any interest therein; (ii) enter into any
contract, option or other agreement or understanding with respect to any
Transfer of any or all of such Shares or any interest therein; (iii) grant any
proxy, power of attorney or other authorization in or with respect to any or all
of such Shares, or (iv) deposit any or all of such Shares into a voting trust or
enter into a voting agreement or arrangement with respect to any or all of such
Shares; provided that a merger, consolidation or amalgamation in which Bank or
any of its Subsidiaries is a constituent corporation shall not be deemed to be a
Transfer of any Shares Beneficially Owned by such Person if the successor or
surviving Person of such merger, consolidation or

                                       4
<PAGE>

amalgamation, if not Bank or such Subsidiary, expressly assumes all obligations
of Bank or such Subsidiary, as the case may be, under this Agreement; and,
provided, further, that nothing in this Section 2.1 shall be construed to limit
the brokerage, trading, market making, investment management, fiduciary or other
banking activities of Bank or its Affiliates in the ordinary course for their
own accounts or the accounts of customers as long as such activities are not
conducted for the purpose of seeking to control or influence the management, the
Board or the policies of the Company.

     2.2.  Permitted Transfers. Notwithstanding any provision in Section 2.1 to
           -------------------
the contrary:

           (a) Bank and its Subsidiaries may at any time Transfer Shares to any
other Subsidiary of Bank which agrees in writing with the Company to be bound by
this Agreement as fully as if it were an initial signatory hereto; and

           (b) during the period beginning on the second anniversary of the
date hereof and ending on the Permitted Third Party Transfer Date, Bank may
Transfer Shares:

           (i)  pursuant to the restrictions of Rule 144 under the Securities
     Act applicable to sales of securities by Affiliates of an issuer
     (regardless of whether Bank or its Subsidiaries is deemed at such time to
     be an Affiliate of the Company); or

           (ii) pursuant to a tender or exchange offer by a Third Party for all
     outstanding Common Stock that is not rejected by the Board within the time
     period prescribed by the Exchange Act and the rules and regulations
     promulgated by the SEC thereunder.

     2.3.  Regulatory Matters.  Notwithstanding any provision herein to the
           ------------------
contrary, this Section 2 shall not restrict Bank from Transferring any Shares if
required to do so by any order or direction made by the Minister of Finance
(Canada) or the Superintendent of Financial Institutions appointed under the
Bank Act (Canada) or the United States Federal Reserve Board (the date on which
any such order or direction is first issued, the "Regulatory Transfer Date");
provided that unless specifically ordered otherwise by the Minister of Finance
(Canada), the Superintendent of Financial Institutions appointed under the Bank
Act (Canada) or the U.S. Federal Reserve Board, Bank shall use its Commercially
Reasonable Efforts to dispose of its Registrable Securities in a manner that, to
the extent practicable under the circumstances, does not unreasonably disrupt
the public trading market for the Common Stock.


                                   SECTION 3

                              STANDSTILL AGREEMENT
                              --------------------

     3.1.  General.  Until the earlier of (A) the fifth anniversary of the
           -------
date hereof or (B) six months after termination of the Marketing Alliance
Agreement (the "Standstill Period"), Bank agrees that, unless specifically
authorized in writing by the majority of the Board (excluding any director who
is an employee, officer or director of Bank or an Affiliate of Bank or a nominee
of any of them), it will not, either directly or indirectly through a
representative or otherwise;

                                       5
<PAGE>

           (a) effect or seek, offer or propose (whether publicly or otherwise)
to effect, or assist any other Person to effect or seek, offer or propose
(whether publicly or otherwise) to effect (i) any acquisition of any Voting
Securities (or Beneficial Ownership thereof) or a substantial portion of the
assets of the Company or any of its Subsidiaries; provided that Bank and its
Subsidiaries may acquire Beneficial Ownership of additional Voting Securities as
long as Bank does not Beneficially Own, following any such acquisition, more
than 29.9% of the aggregate outstanding shares of Common Stock; (ii) any tender
or exchange offer or merger or other business combination involving the Company
or any of its Subsidiaries; (iii) any recapitalization, restructuring,
liquidation, dissolution or other extraordinary transaction with respect to the
Company or any of its Subsidiaries; or (iv) any "solicitation" of "proxies," as
such terms are used in the proxy rules of the Exchange Act, or consents to vote
any Voting Securities of the Company,

           (b) form, join or in any way participate in a Group with respect to
any Voting Securities of the Company, including, without limitation, for the
purpose of acquiring, holding, voting or disposing of Voting Securities,

           (c) except by reason of any employee, officer or director of Bank or
an Affiliate of Bank serving on the Board, otherwise act, alone or in concert
with others, to seek to control or influence the management, the Board or the
policies of the Company;

           (d) take any action which might require the Company under applicable
law to make a public announcement regarding any of the types of matters set
forth in (a) above,

           (e) enter into any arrangements or agreements with any Third Party
with respect to any of the foregoing, or

           (f) request the Company (or its directors, officers, employees or
agents), directly or indirectly, to amend or waive any of the foregoing or this
sentence.

           Nothing in this Section shall operate to limit the brokerage,
trading, market making, investment management, fiduciary or other banking
activities of Bank or its Affiliates in the ordinary course for their own
accounts or the accounts of customers as long as such activities are not
conducted for the purpose of seeking to control or influence the management, the
Board or the policies of the Company.

     3.2.  Acquisition Pursuant to Tender or Exchange Offer.  Notwithstanding
           ------------------------------------------------
the Acquisition Restrictions set forth in Section 3.1, Bank may acquire
Beneficial Ownership of additional shares of Common Stock by means of a tender
or exchange offer for all outstanding shares of Common Stock in the event that
either (a) a Third Party commences a bona fide tender or exchange offer that
would result in such Third Party acquiring Beneficial Ownership of more than 40%
of the outstanding Common Stock and the Board does not both (i) recommend
against the tender or exchange offer within the time period prescribed by the
Exchange Act and the rules and regulations promulgated by the SEC thereunder and
(ii) maintain its Shareholder Protection Rights Agreement (or adopt a
shareholders' rights plan of such type if the Company does not then have one in
effect) which does not contain an exception from the definition of "Acquiring
Person", "Flip-Over Transaction or Event" or similar terms for such Third Party
or

                                       6
<PAGE>

its Affiliates or (b) a Third Party acquires Beneficial Ownership of 35% or more
of the outstanding Common Stock. In addition, (i) the other Acquisition
Restrictions set forth in Section 3.1 shall cease to apply to the extent
necessary to enable Bank to commence and consummate the tender or exchange offer
referred to above, and (ii) the Company shall make any amendments to its
shareholder rights plan and take such other actions as Bank may reasonably
request in order to permit the commencement and consummation of Bank's tender or
exchange offer on the terms proposed. If (x) the foregoing tender or exchange
offer referred to in clause (a) shall have been terminated or (y) the Third
Party referred to in clause (b) shall have reduced its Beneficial Ownership
below 35% of the outstanding Common Stock, in each case without Bank having made
a bona fide tender or exchange offer, then the Acquisition Restrictions shall be
reinstated.


                                   SECTION 4

                              REGISTRATION RIGHTS
                              -------------------

     4.1.  Piggyback Registration.
           ----------------------

           (a) If at any time after the earlier of (i) the Permitted Third
Party Transfer Date or (ii) the Regulatory Transfer Date, during which
Registrable Securities are outstanding the Company proposes to register any of
its securities under the Securities Act in connection with the public offering
of such securities for the account of either the Company or any of its
Affiliates solely for cash (other than a registration relating solely to the
sale of securities to participants in a Company stock plan, an offering or sale
of securities pursuant to a Form S-4 (or successor form) registration statement
or a registration in which the only stock being registered is Common Stock
issuable upon conversion of debt securities which are also being registered),
the Company shall, at such time, promptly give each Holder written notice of
such registration and of such Holder's rights under this Section 4.1. Upon the
written request of each Holder given within 30 days after receipt of such notice
from the Company, the Company shall, subject to the provisions of Section
4.1(c), cause to be registered under the Securities Act all Registrable
Securities that each such Holder has requested to be registered; provided that
if at any time after giving written notice of its intention to register any
securities and prior to the effective date of the registration statement filed
in connection with such registration, the Company shall determine for any reason
not to proceed with the proposed registration of the securities to be sold by
it, the Company may, at its election, give written notice of such determination
to each Holder of Registrable Securities and, thereupon, shall be relieved of
its obligation to register any Registrable Securities in connection with such
registration (but not from its obligation to pay the expenses of registration in
connection therewith as provided in Section 4.5).

           (b) Each Holder shall be permitted to withdraw all or part of such
Holder's Registrable Securities from a registration pursuant to this Section 4.1
by giving notice of such withdrawal in writing at any time prior to the
effective date of the registration statement filed in connection with such
registration.

           (c) In connection with any offering involving an underwriting of
Common Stock, (i) the Company shall not be required under Section 4.1 to include
any Holder's securities

                                       7
<PAGE>

in such underwriting unless such Holder accepts the terms of the underwriting as
agreed upon between the Company and the underwriters selected by it (or other
Persons entitled to select the underwriters), and (ii) if the managing
underwriter for such offering advises the Company and the Holders electing to
participate in such offering in writing that, in its opinion, the number of
securities requested to be included in such registration exceeds the number
which can be sold in such offering without being reasonably likely to have an
adverse effect on the price or timing of such offering as contemplated by the
Company, then the Company will include in such registration, (A) first, 100% of
the securities the Company proposes to sell for its own account, (B) second, to
the extent of the number of Registrable Securities requested to be included in
such registration, that number of Registrable Securities which, in the opinion
of such managing underwriter, can be sold without having the adverse effect
referred to above, such amount to be allocated pro rata among all the requesting
Holders on the basis of the relative number of Registrable Securities then held
by each such Holder (provided that any amount thereby allocated to any such
Holder that exceeds such Holder's request will be reallocated among the
remaining requesting Holders in like manner), and (C) third, any securities
requested to be included in such registration by any other Person. For purposes
of the preceding sentence concerning apportionment, for any selling shareholder
which is a Holder of Registrable Securities and which is a partnership or
corporation, the partners, retired partners and shareholders of such holder, or
the estates and family members of any such partners and retired partners and any
trusts for the benefit of any of the foregoing Persons shall be deemed to be a
single "selling shareholder" and any pro rata reduction with respect to such
"selling shareholder" shall be based upon the aggregate amount of shares
carrying registration rights owned by all entities and individuals included in
such "selling shareholder," as defined in this sentence.

     4.2.  Demand Registration.
           -------------------

           (a) If, at any time after the earlier of (1) the Permitted Third
Party Transfer Date or (2) the Regulatory Transfer Date, the Company shall
receive from a Demand Party a written request that the Company effect a
registration of and any related qualification or compliance with respect to all
or a part of the Registrable Securities owned by such Demand Party, the Company
will:

           (i) promptly give written notice of the proposed registration, and
     any related qualification or compliance, to all other Holders; and

           (ii) as soon as practicable, effect such registration and all such
     qualifications and compliances as may be so requested and as would permit
     or facilitate the sale and distribution of all or such portion of such
     Holder's or Holders' Registrable Securities as are specified in such
     request, together with all or such portion of the Registrable Securities of
     any other Holder or Holders joining in such request as are specified in a
     written request given within 15 days after receipt of such written notice
     from the Company; provided, however, that the Company shall not be
     obligated to effect any such registration, qualification or compliance
     pursuant to this Section 4.2 if: (A) the Holders, together with the holders
     of any other securities of the Company entitled to inclusion in such
     registration, propose to sell Registrable Securities and such other
     securities (if any) at an aggregate price to the public (net of any
     underwriters' discounts or commissions) of less than $5,000,000;(B) the
     Company has already effected one registration in any 12-

                                       8
<PAGE>

     month period on Form S-1 or three registrations in any 12-month period on
     Form S-3 for the Holders pursuant to this Section 4.2 that have been
     declared or ordered effective and that have remained effective for the
     period specified in Section 4.3(a); (C) the Company shall furnish to such
     Holders a certificate signed by the President or Chief Executive Officer of
     the Company stating that in the reasonable good faith judgment of the
     Board, such registration, qualification or compliance would materially and
     adversely affect any pending or proposed acquisition, merger, financing or
     other material corporate event or transaction or negotiations with respect
     thereto, and as a result would be seriously detrimental to the Company and
     its shareholders for such registration statement to be filed and it is
     therefore essential to defer the filing of such registration statement, in
     which event the Company shall have the right to defer such filing for a
     period of not more than 90 days after receipt of the request of the Holder
     or Holders under this Section 4.2; provided, however, that the Company may
     not utilize this right more than once in any 12-month period or (D) all
     Holders Beneficially Own less than one percent of the outstanding shares of
     Common Stock (assuming conversion of all securities of the Company that are
     convertible, exchangeable or exercisable into Common Stock).

           (b) Promptly upon receipt of any request for a demand registration
pursuant to paragraph (a) above (but in no event more than five business days
thereafter), the Company shall send written notice of any such request to all
other Holders in accordance with Section 6.8, and the Company shall include in
such registration all Registrable Securities of any Holder with respect to which
the Company has received written request for inclusion therein within 15 days
after such notice has been given. All requests made pursuant to this Section
4.2(b) shall specify the kind and aggregate amount of Registrable Securities to
be registered and the intended method of distribution of such securities.

           (c) Subject to the foregoing, the Company shall file a registration
statement covering the Registrable Securities and other securities so requested
to be registered as soon as practicable after receipt of the request or requests
of the Holders (but in no event more than 60 days thereafter). Registrations
effected pursuant to Section 4.1 shall not be counted as registrations effected
pursuant to this Section 4.2. A registration requested pursuant to this Section
4.2 will not be deemed to have been effected unless it has become effective and
(i) all the Registrable Securities registered thereunder have been sold or (ii)
the registration remains effective for 120 days after it has been declared
effective by the SEC; provided that if, within 120 days after it has become
effective, the offering of Registrable Securities pursuant to such registration
is (A) interfered with by any stop order, injunction or other order or
requirement of the SEC or other Governmental Entity, or (B) the conditions to
closing specified in the underwriting agreement or similar agreement, if any,
entered into in connection with the sale of Registrable Securities pursuant to
such registration are not satisfied and the closing does not occur by reason of
a wrongful act, misrepresentation or breach by the Company, such registration
will be deemed not to have been effected.

           (d) If a requested registration pursuant to this Section 4.2
involves an underwritten offering and the managing underwriter advises the
Company in writing that, in its opinion, the number of securities requested to
be included in such registration (including securities of the Company which are
not Registrable Securities) exceeds the number which can be sold in such
offering without being reasonably likely to have an adverse effect on the price
or

                                       9
<PAGE>

timing of such offering of the securities to be registered, then the Company
will include in such registration only the Registrable Securities requested by
the Holders to be included in such registration. In the event that the number of
Registrable Securities requested by the Holders to be included in such
registration exceeds the number which, in the opinion of such managing
underwriter, can be sold without having the adverse effect referred to above,
the number of such Registrable Securities to be included in such registration
shall be allocated pro rata among all the requesting Holders on the basis of the
relative number of Registrable Securities then held by each such Holder
(provided that any amount thereby allocated to any such Holder that exceeds such
Holder's request will be reallocated among the remaining requesting Holders in
like manner). In the event that the number of Registrable Securities requested
to be included in such registration is less than the number which, in the
opinion of the managing underwriter, can be sold without having the adverse
effect referred to above, the Company may include in such registration the
securities the Company or other securityholders of the Company propose to sell
up to the number of securities that, in the opinion of the underwriter, can be
sold without having the adverse effect referred to above.

     4.3.  Obligations of the Company.  Whenever required under this Section 4
           --------------------------
to effect the registration of any Registrable Securities, the Company shall, as
expeditiously as reasonably possible:

           (a) prepare and file with the SEC within the applicable time period
specified by this Agreement a registration statement with respect to such
Registrable Securities and use its Commercially Reasonable Efforts to cause such
registration statement to become effective, and, upon the request of the Holders
of a majority of the Registrable Securities registered thereunder, keep such
registration statement effective for up to 120 days or such shorter period as is
provided herein;

           (b) prepare and file with the SEC such amendments and supplements to
such registration statement and the prospectus used in connection with such
registration statement as may be necessary to comply with the provisions of the
Securities Act and the Exchange Act with respect to the disposition of all
securities covered by such registration statement for up to 120 days; provided
that before filing a registration statement or prospectus, or any amendments or
supplements thereto, the Company will furnish to counsel selected pursuant to
Section 4.5 hereof copies of all documents proposed to be filed, which documents
will be subject to the review of such counsel, such counsel to provide comments
to the Company no later than five days after receipt of such documents;

           (c) furnish to each seller of Registrable Securities registered
thereby such numbers of copies of a prospectus, including a preliminary
prospectus and such other documents as they may reasonably request in order to
facilitate the disposition of Registrable Securities owned by them;

           (d) use its Commercially Reasonable Efforts to register and qualify
the securities covered by such registration statement under such other
securities or blue sky laws of such jurisdictions as shall be reasonably
requested by the sellers of the Registrable Securities registered thereby and
perform any and all other acts and things which may be reasonably necessary or
advisable to enable each such seller to consummate the disposition in such

                                       10
<PAGE>

jurisdictions of the Registrable Securities owned by such seller; provided,
however, that the Company shall not be required in connection therewith or as a
condition thereto to qualify to do business or to file a general consent to
service of process in any such states or jurisdictions in which it is not then
so qualified or subject;

           (e) enter into such customary agreements (including an underwriting
agreement in customary form), which may include indemnification provisions in
favor of underwriters and other Persons in addition to or in substitution for
the provisions of Section 4.7 hereof, and take such other actions as the sellers
of a majority of such Registrable Securities or the underwriters, if any,
reasonably request in order to expedite or facilitate the disposition of such
Registrable Securities;

           (f) use its Commercially Reasonable Efforts to cause such
Registrable Securities covered by such registration statement to be registered
with or approved by such other Governmental Entities as may be necessary to
enable the seller or sellers thereof to consummate the disposition of such
Registrable Securities;

           (g) as promptly as practicable notify each seller of Registrable
Securities covered by such registration statement at any time when a prospectus
relating thereto is required to be delivered under the Securities Act of the
happening of any event as a result of which the prospectus included in such
registration statement, as then amended or supplemented, includes an untrue
statement of a material fact or omits to state a material fact required to be
stated therein or necessary to make the statements therein not misleading in the
light of the circumstances then existing, or if for any other reason it shall be
necessary during such time period to amend or supplement the registration
statement or prospectus in order to comply with the Securities Act or other
applicable law and, at the request of any such seller, prepare and furnish to
such seller a reasonable number of copies of an amended or supplemental
prospectus as may be necessary so that, as thereafter delivered to the
purchasers of such Registrable Securities, such prospectus shall not include an
untrue statement of a material fact or omit to state a material fact required to
be stated therein or necessary to make the statements therein not misleading in
the light of the circumstances then existing and shall otherwise comply with the
Securities Act and other applicable laws;

           (h) otherwise use its Commercially Reasonable Efforts to comply with
all applicable rules and regulations of the SEC, and make available to its
security holders, as soon as reasonably practicable (but not more than 18
months) after the effective date of the registration statement, an earnings
statement which shall satisfy the provisions of Section 11(a) of the Securities
Act and the rules and regulations promulgated thereunder;

           (i) use its Commercially Reasonable Efforts to obtain a "cold
comfort" letter or letters from the Company's independent public accountants in
customary form and covering matters of the type customarily covered by "cold
comfort" letters as the sellers of a majority of such Registrable Securities
shall reasonably request and an opinion of the counsel representing the Company
for the purposes of such registration, in form and substance as is customarily
given to underwriters in an underwritten public offering, addressed to the
underwriters, if any, and to the Holders requesting registration of Registrable
Securities;

                                       11
<PAGE>

           (j) make available for inspection at reasonable times and upon
reasonable notice by any seller of such Registrable Securities covered by such
registration statement, by any underwriter participating in any disposition to
be effected pursuant to such registration statement and by any attorney,
accountant or other agent retained by any such seller or any such underwriter,
all pertinent financial and other records, pertinent corporate documents and
properties of the Company, and cause all of the Company's officers, directors
and employees to supply all information reasonably requested by any such seller,
underwriter, attorney, accountant or agent in connection with such registration
statement as is customarily made available in connection with a "due diligence"
investigation for an underwritten secondary offering;

           (k) notify counsel for the Holders of Registrable Securities
included in such registration statement and the managing underwriter or agent,
if any, as promptly as practicable, and confirm the notice in writing (i) when
the registration statement, or any post-effective amendment to the registration
statement, shall have become effective, when the prospectus or any amendment or
supplement to the prospectus shall have been filed, (ii) of the receipt of any
comments from the SEC, or of any request of the SEC to amend the registration
statement or amend or supplement the prospectus or for additional information
(and to furnish such Holders with a copy thereof), and (iii) of the issuance by
the SEC of any stop order suspending the effectiveness of the registration
statement or of any order preventing or suspending the use of any preliminary
prospectus, or of the suspension of the qualification of the registration
statement for offering or sale in any jurisdiction, or of the institution or
threatening of any actions, suits or proceedings for any of such purposes;

           (l) use its Commercially Reasonable Efforts to prevent the issuance
of any stop order suspending the effectiveness of the registration statement or
of any order preventing or suspending the use of any preliminary or final
prospectus or suspending any qualification of the Registrable Securities for
sale in any jurisdiction and, if any such order is issued, to obtain the
withdrawal of any such order at the earliest possible moment;

           (m) if requested by the managing underwriter or agent or any Holder
of Registrable Securities covered by the registration statement, promptly
incorporate in a prospectus supplement or post-effective amendment such
information as the managing underwriter or agent or such Holder reasonably
requests to be included therein, including the number of Registrable Securities
being sold by such Holder to such underwriter or agent, the purchase price being
paid therefor by such underwriter or agent and any other terms of the
underwritten offering of the Registrable Securities to be sold in such offering;
and make all required filings of such prospectus supplement or post-effective
amendment as soon as practicable after being notified of the matters
incorporated in such prospectus supplement or post-effective amendment;

           (n) cooperate with the Holders of Registrable Securities covered by
the registration statement and the managing underwriter or agent, if any, to
facilitate the timely preparation and delivery of certificates (not bearing any
restrictive legends) representing securities to be sold under the registration
statement, and enable such securities to be in such denominations and registered
in such names as the managing underwriter or agent, if any, or such Holders may
request at least two Business Days prior to the settlement date of any sale of
Registrable Securities;

                                       12
<PAGE>

           (o) cooperate with each seller of Registrable Securities and each
underwriter or agent participating in the disposition of such Registrable
Securities and their respective counsel in connection with any filings required
to be made with the New York Stock Exchange or such other exchanges on which the
Registrable Securities are then listed; and

           (p) provide a transfer agent and registrar for all Registrable
Securities registered pursuant hereunder and a CUSIP number for all such
Registrable Securities, in each case not later than the effective date of such
registration.

     4.4.  Furnish Information.  It shall be a condition precedent to the
           -------------------
obligations of the Company to take any action pursuant to this Section 4 with
respect to the Registrable Securities of any selling Holder that such Holder
shall furnish to the Company such information regarding itself, the Registrable
Securities held by it, and the intended method of disposition of such securities
as shall be reasonably required to effect the registration of such Holder's
Registrable Securities. Other than with respect to any registration request made
by Bank, the Company shall have no obligation with respect to any registration
requested pursuant to Section 4.2 hereof if, as a result of the application of
the preceding sentence, the anticipated aggregate offering price of the
Registrable Securities to be included in the registration does not equal or
exceed the number of shares or the anticipated aggregate offering price required
to originally trigger the Company's obligation to initiate such registration as
specified in Section 4.2(a)(ii)(A).

     4.5.  Expenses of Registration.  All expenses (other than underwriting
           ------------------------
discounts and brokers' commissions incurred in connection with registrations,
filings or qualifications of Registrable Securities pursuant to Section 4.1 and
Section 4.2 for each Holder), including (without limitation) all registration,
filing, listing and qualification fees, all fees and expenses of complying with
securities or blue sky laws (including fees and expenses of counsel in
connection with any registration or offering), printers' and accounting fees
(including the fees and expenses for a "comfort" letter in connection with an
offering of Registrable Securities), fees and disbursements of counsel for the
Company and the reasonable fees and disbursements of one counsel for the selling
Holders selected by them, shall be borne by the Company. The Holders shall be
responsible for all underwriting discounts and brokers' commissions applicable
to the Registrable Securities registered for their account pursuant to Sections
4.1 and 4.2.

     4.6.  Delay of Registration.  No Holder shall have any right to obtain
           ---------------------
or seek an injunction restraining or otherwise delaying any such registration as
the result of any controversy that might arise with respect to the
interpretation or implementation of this Section 4.

     4.7.  Indemnification.
           ---------------

           (a)  Indemnification by the Company.  In the event of any
                ------------------------------
registration of any securities of the Company under the Securities Act pursuant
to Section 4.1 or 4.2, the Company shall indemnify and hold harmless, to the
fullest extent permitted by law, each seller of any Registrable Securities
covered by such registration statement, each Affiliate of such seller and their
respective directors and officers or general and limited partners (including any
director, officer, affiliate, employee, agent and controlling Person of any of
the foregoing), each other Person who participates as an underwriter in the
offering or sale of such securities and each other Person, if any, who controls
such seller or any such underwriter within the meaning of

                                       13
<PAGE>

the Securities Act (collectively, the "Indemnified Parties"), against any and
all losses, claims, damages or liabilities, joint or several, and expenses
(including reasonable attorney's fees and reasonable expenses of investigation)
to which such Indemnified Party may become subject under the Securities Act,
common law or otherwise, insofar as such losses, claims, damages or liabilities
(or actions or proceedings in respect thereof, whether or not such Indemnified
Party is a party thereto) arise out of or are based upon (a) any untrue
statement or alleged untrue statement of any material fact contained in any
registration statement under which such securities were registered under the
Securities Act, any preliminary, final or summary prospectus contained therein,
or any amendment or supplement thereto, or (b) any omission or alleged omission
to state therein a material fact required to be stated therein or necessary to
make the statements therein (in the case of a prospectus, in light of the
circumstances under which they were made) not misleading, and the Company will
reimburse such Indemnified Party for any legal and any other expenses reasonably
incurred by it in connection with investigating or defending against any such
loss, claim, damage, liability, action or proceeding, as such expenses are
incurred; provided that the Company shall not be liable to any Indemnified Party
in any such case to the extent that any such loss, claim, damage, liability (or
action or proceeding in respect thereof) or expense arises out of or is based
upon any untrue statement or alleged untrue statement or omission or alleged
omission made in such registration statement or amendment or supplement thereto
or in any such preliminary, final or summary prospectus in reliance upon and in
conformity with written information furnished to the Company through an
instrument duly executed by such seller specifically stating that it is for use
in the preparation thereof; provided, further, that the Company shall not be
liable to any Indemnified Party in any such case to the extent that any such
loss, claim, damage, liability (or action or proceeding in respect thereof) or
expense arises out of or is based upon any untrue statement or alleged untrue
statement or omission or alleged omission made in such registration statement or
amendment or supplement thereto or in any such preliminary, final or summary
prospectus which was corrected (and filed with the SEC, to the extent
applicable) prior to the sale of Registrable Securities by an Indemnified Party
to a Person as to whom it was established that there was not sent or given, at
or prior to the written confirmation or other consummation of such sale, a copy
of the corrected registration statement, amendment, supplement or prospectus,
provided that the Company complied fully and on a timely basis with all of its
obligations under Section 4.3(g) prior to the time of such confirmation or other
consummation of sale. Such indemnity shall remain in full force and effect
regardless of any investigation made by or on behalf of such seller or any
Indemnified Party and shall survive the transfer of such securities by such
seller.

           (b)  Indemnification by the Seller.  The Company may require, as a
                -----------------------------
condition to including any Registrable Securities in any registration statement
filed in accordance with Section 4.3, that the Company shall have received an
undertaking reasonably satisfactory to it from each prospective seller of such
Registrable Securities or any underwriter therefor to indemnify and hold
harmless (in the same manner and to the same extent as set forth in paragraph
(a) of this Section 4.7), severally and not jointly, the Company, each of its
directors, each of its officers who has signed the registration statement or
each Person, if any, who controls the Company within the meaning of the
Securities Act or the Exchange Act with respect to any untrue statement or
alleged untrue statement in or omission or alleged omission from such
registration statement, any preliminary, final or summary prospectus contained
therein, or any amendment or supplement thereto, if such untrue statement or
alleged untrue statement or

                                       14
<PAGE>

omission or alleged omission was made in reliance upon and in conformity with
written information furnished to the Company through an instrument duly executed
by such seller or underwriter specifically stating that it is for use in the
preparation of such registration statement, preliminary, final or summary
prospectus or amendment or supplement. Such indemnity shall remain in full force
and effect regardless of any investigation made by or on behalf of the Company,
its directors, its officers who have signed the registration statement and any
such controlling Person, and shall survive the transfer of such securities by
such seller. In no event shall the liability of any selling Holder of
Registrable Securities hereunder be greater in amount than the dollar amount of
the proceeds received by such Holder upon the sale of the Registrable Securities
giving rise to such indemnification obligation.

           (c)  Notices of Claims, Etc.  Promptly after receipt by an
                ----------------------
Indemnified Party hereunder of written notice of the commencement of any action
or proceeding with respect to which a claim for indemnification may be made
pursuant to this Section 4.7, such Indemnified Party will, if a claim in respect
thereof is to be made against an indemnifying party, give written notice to the
latter of the commencement of such action; provided that the failure of the
Indemnified Party to give notice as provided herein shall not relieve the
indemnifying party of its obligations under the preceding paragraphs of this
Section 4.7, except to the extent that the indemnifying party is actually and
materially prejudiced by such failure to give notice. In case any such action is
brought against an Indemnified Party, unless in such Indemnified Party's
reasonable judgment a conflict of interest between such Indemnified Party and
indemnifying parties may exist in respect of such claim, the indemnifying party
will be entitled to participate in and to assume the defense thereof, jointly
with any other indemnifying party similarly notified to the extent that it may
wish, with counsel reasonably satisfactory to such Indemnified Party, and after
notice from the indemnifying party to such Indemnified Party of its election so
to assume the defense thereof, the indemnifying party will not be liable to such
Indemnified Party for any legal or other expenses subsequently incurred by the
latter in connection with the defense thereof other than reasonable costs of
investigation. If, in the reasonable judgment of the counsel to the Indemnified
Party, having common counsel with an indemnifying party could result in a
conflict of interest because of different or additional defenses that may be
available to the Indemnified Party, then such Indemnified Party may employ at
the indemnifying party's expense separate counsel to represent or defend such
Indemnified Party in such action, it being understood, however, that the
indemnifying party shall not be liable for the reasonable fees and expenses of
more than one separate firm of attorneys at any time for all such Indemnified
Parties (in addition to local counsel) in such action or group of related
actions arising out of the some facts or circumstances. Without the prior
consent of the Indemnified Party, no indemnifying party will consent to entry of
any judgment or enter into any settlement which does not include, as an
unconditional term thereof, the giving by the claimant or plaintiff to such
Indemnified Party of a release from all liability with respect to such claim or
litigation or that imposes any material obligations on the Indemnified Party
(other than financial obligations for which the Indemnified Party will be fully
indemnified hereunder).

           (d)  Contribution.
                ------------

           (i)  If the indemnification provided for in this Section 4.7 from the
     indemnifying party is unavailable to an Indemnified Party hereunder in
     respect of any losses, claims, damages, liabilities or expenses referred to
     herein, then the indemnifying

                                       15
<PAGE>

     party, in lieu of indemnifying such Indemnified Party, shall contribute to
     the amount paid or payable by such Indemnified Party as a result of such
     losses, claims, damages, liabilities or expenses in such proportion as is
     appropriate to reflect the relative fault of the indemnifying party and
     Indemnified Party in connection with the actions which resulted in such
     losses, claims, damages, liabilities or expenses, as well as any other
     relevant equitable considerations. The relative fault of such indemnifying
     party and Indemnified Party shall be determined by reference to, among
     other things, whether the untrue or alleged untrue statement of a material
     fact or omission or alleged omission to state a material fact which gave
     rise to such action or liability, has been made by, or relates to
     information supplied by, such indemnifying party or Indemnified Party, and
     the parties' relative intent, knowledge, access to information and
     opportunity to correct or prevent such action. The amount paid or payable
     by a party under this Section 4.7(d) as a result of the losses, claims,
     damages, liabilities and expenses referred to above shall be deemed to
     include any legal or other fees or expenses reasonably incurred by such
     party in connection with any investigation or proceeding.

           (ii) The parties hereto agree that it would not be just and
     equitable if contribution pursuant to this Section 4.7(d) were determined
     by pro rata allocation or by any other method of allocation which does not
     take account of the equitable considerations referred to in the immediately
     preceding paragraph. Notwithstanding anything in this Section 4.7 to the
     contrary, no indemnifying party (other than the Company) shall be required
     pursuant to this Section 4.7 to contribute any amount in excess of the
     gross proceeds received by such indemnifying party from the sale of
     Registrable Securities in the offering to which the losses, claims, damages
     or liabilities of the Indemnified Parties relate. No Person guilty of
     fraudulent misrepresentation (within the meaning of Section 11(f) of the
     Securities Act) shall be entitled to contribution from any Person who was
     not guilty of such fraudulent misrepresentation.

           (e)  Non-Exclusivity.  Indemnification pursuant to this Section
                ---------------
4.7 shall be a non-exclusive remedy, and the obligations of the parties under
this Section 4.7 shall be in addition to any liability which any party may
otherwise have to any other party.

           (f)  Survival of Obligations.  The obligations of the Company and
                -----------------------
the Holders under this Section 4.7 shall survive the completion of any offering
of Registrable Securities in a registration statement under this Section 4 and
shall survive the termination of this Agreement.


     4.8.  Assignment of Registration Rights.  The rights to cause the Company
           ---------------------------------
to register Registrable Securities pursuant to this Section 4 may be assigned
(but only with all related obligations) by a Holder to (i) any Affiliate of such
Holder or (ii) a transferee or assignee of such Holder's Registrable Securities
representing at least 5% of the then-outstanding Registrable Securities,
provided the Company is, within a reasonable time after such transfer, furnished
with written notice of the name and address of such transferee or assignee and
the securities with respect to which such registration rights are being assigned
and such transferee or assignee becomes a party to this Agreement. For the
purposes of determining the number of shares of Registrable Securities held by a
transferee or assignee, the holdings of transferees and assignees of a business
entity who are affiliates, retired affiliates of such entity (including spouses
and ancestors, lineal descendants and siblings of such affiliates or affiliates
who acquire Registrable

                                       16
<PAGE>

Securities by gift, will or intestate succession) shall be aggregated together
with the business entity; provided that all assignees and transferees who would
not qualify individually for assignment of registration rights shall have a
single attorney-in-fact for the purpose of exercising any rights, receiving
notices or taking any action under Section 4.

     4.9.  Reports under Exchange Act.  With a view to making available to the
           --------------------------
Holders the benefits of Rule 144 promulgated under the Securities Act and any
other rule or regulation of the SEC that may at any time permit a Holder to sell
securities of the Company to the public pursuant to a registration on Form S-3
or without registration, the Company agrees to:

           (a) file the reports required to be filed by it under the Securities
Act and the Exchange Act and the rules and regulations adopted by the SEC
thereunder (or, if the Company is not required to file such reports, it will,
upon the request of any Holder, make publicly available such information as is
specified in Section (c)(2) of Rule 144), all to the extent required from time
to time to enable such Holder to sell Registrable Securities without
registration under the Securities Act within the limitation of the exemptions
provided by (i) Rule 144 under the Securities Act, as such Rule may be amended
from time to time, or (ii) any similar rule or regulation hereafter adopted by
the SEC;

           (b) take such action as may be necessary from time to time to enable
the Holders to utilize Form S-3 (or any successor form that provides for short-
form registration) for the sale of their Registrable Securities, such action to
be taken as soon as practicable after the Effective Date; and

           (c) furnish to any Holder, so long as accurate and so long as the
Holder owns any Registrable Securities, forthwith upon request (i) a written
statement by the Company that it has complied with the reporting requirements of
SEC Rule 144 (at any time after 90 days after the Effective Date), the
Securities Act and the Exchange Act, or that it qualifies as a registrant whose
securities may be resold pursuant to Form S-3 (or any successor form that
provides for short-form registration) (at any time after it so qualifies), (ii)
a copy of the most recent annual or quarterly report of the Company and such
other reports and documents so filed by the Company, and (iii) such other
information as may be reasonably requested in availing any Holder of any rule or
regulation of the SEC which permits the selling of any such securities without
registration or pursuant to such form.

     4.10. "Market Stand-Off" Agreement.
           ----------------------------

           (a) Each Holder hereby agrees with respect to the first two
registered primary offerings of Common Stock effected by the Company for its own
account after the Effective Date that, during the period of duration (up to, but
not exceeding, 120 days, it being understood that the Company will request that
such managing underwriter consider in good faith whether to permit a lesser
period of time) specified by the managing underwriter for such offering
following the effective date of the applicable registration statement of the
Company filed under the Securities Act, it shall not, to the extent requested by
the Company and such managing underwriter, directly or indirectly, effect or
agree to effect any public sale or distribution, including any short sale, of
shares of Common Stock (or any securities convertible into or expressible for
shares of Common Stock), other than as part of such underwritten public

                                       17
<PAGE>

offering; provided, however, that all officers and directors of the Company and
all other Persons with registration rights (whether or not pursuant to this
Agreement) enter into similar agreements.

           (b) In order to enforce the foregoing covenant, the Company may
impose stop-transfer instructions with respect to the Registrable Securities of
each Holder (and the shares or securities of every other Person subject to the
foregoing restrictions) until the end of such period, and each Holder agrees
that, if so requested, such Holder will execute an agreement in the form
provided by the underwriter containing terms that are substantially consistent
with the provisions of this Section 4.10.

     4.11. Other Registration Rights. Except with respect to shares of Common
           -------------------------
Stock issued in connection with acquisitions by the Company that, individually
or in the aggregate, do not exceed $20 million in aggregate consideration, if
the Company at any time grants to any other holders of its securities any rights
to request the Company to effect the registration under the Securities Act of
any such securities on terms more favorable to such holders than the terms set
forth in this Agreement, the terms of this Agreement shall be deemed amended or
supplemented to the extent necessary to provide the Holders such more favorable
rights and benefits and the Company shall promptly give notice to the Holders
specifying such amendments or supplements.

                                   SECTION 5

                             CORPORATE GOVERNANCE
                             --------------------

     5.1.  Board of Directors.  Bank and the Company hereby agree as follows:
           ------------------

           (a) Bank shall be entitled to nominate two directors to the Board.
The first such director will be appointed to the class of directors whose term
expires in 2002 and the second such director will be appointed to the class of
directors whose term expires in 2003. At the expiration of their respective
initial terms in office, the Company shall nominate each of such Bank-nominated
directors for reelection with his or her class for reelection to a full three-
year term (respectively, the "Full Term"). The Company hereby agrees that, at
and in connection with each annual or special meeting of shareholders of the
Company at which directors of the Company are to be elected occurring prior to
the completion of the applicable Full Term, the Company, the Board and the
nominating committee thereof will (i) nominate and recommend to shareholders for
election or re-election as part of the management slate of directors such
individuals nominated by Bank and (ii) the Company shall use all Commercially
Reasonable Efforts to cause the election or re-election of such individuals,
including without limitation providing the same type of support for the election
of such individuals as directors of the Company as provided by the Company, its
directors, its management and its Affiliates to other Persons standing for
election as directors of the Company as part of the management slate, in each
case to the extent necessary so that each of such Bank-nominated directors is
elected to and able to serve his or her applicable Full Term.

                                       18
<PAGE>

           (b) As long as any Bank-nominated director is then serving on the
Board pursuant to Section 5.1(a), the Company will use its Commercially
Reasonable Efforts to cause each of the audit and compensation committees of the
Board, and such other key committees of the Board as the parties shall mutually
agree from time to time, to include at least one director designated by Bank,
other than under circumstances in which it would be inconsistent with applicable
Law (as, for example, in the case of certain special committees of independent
directors formed to consider matters relating to Bank).

           (c) The Company shall give such further assurances to Bank, and shall
execute, acknowledge and deliver all such other instruments (including without
limitation any amendments to its articles of incorporation and by-laws) and take
such further action as may be reasonably necessary or appropriate to effectuate
the provisions of this Section 5.1.

     5.2.  Compliance with Bank Regulatory Matters.
           ---------------------------------------

           (i) The Company shall not acquire (A) more than 5% of any class of
     (1) "voting securities" (as such terms is defined in the U.S. Bank Holding
     Company Act of 1956, as amended, and the U.S. Federal Reserve Board's
     regulations thereunder), (B) more than 24.9% of the equity or (C)
     substantially all the assets of any company or business in the United
     States, or engage in the United States in any activity other than a
     Permissible Activity, or acquire any other assets in the United States
     other than in connection with a Permissible Activity. For purposes of the
     preceding sentence, a "Permissible Activity" means an activity that is
     permitted for a bank holding company pursuant to Section 4(c)(8) or Section
     4(k) of the United States Bank Holding Company Act of 1956, as amended.

           (ii) The Company shall not conduct any business, and shall not
     acquire any ownership interest in any entity, such that the Company would
     be an entity in which Bank is not permitted to hold a "substantial
     investment" within the meaning of such term pursuant to the Bank Act
     (Canada) as amended from time to time.

           (iii) Prior to making such acquisition or engaging in any such
     activity, the Company shall provide Bank with reasonable prior written
     notice describing the proposed transaction and the other party or parties
     thereto and shall cooperate with Bank in preparing, filing and obtaining,
     and Bank shall use its Commercially Reasonable Efforts to prepare, file and
     obtain, at the Company's expense, any approvals or consents that may be
     necessary under applicable law.

           (iv) Notwithstanding anything in this Agreement to the contrary, in
     the event that the Company fails to comply with the provisions of this
     Section 5.2, without limiting any other rights that Bank may have with
     respect to such failure to comply, Bank will cease to be bound by the
     restrictions on transfer set forth in Section 2 of this Agreement and shall
     automatically be permitted to request that the Company effect the
     registration of its Registrable Securities pursuant to Section 4.2;
     provided that unless specifically ordered otherwise by the Minister of
     Finance (Canada), the Superintendent of Financial Institutions appointed
     under the Bank Act (Canada) or the U.S. Federal Reserve Board, Bank shall
     use it Commercially Reasonable Efforts to dispose of its Registrable

                                       19
<PAGE>

     Securities in a manner that, to the extent practicable in the
     circumstances, does not unduly disrupt the public trading market of the
     Common Stock.

                                   SECTION 6

                                 MISCELLANEOUS
                                 -------------

     6.1.  Legends. (a) In addition to any other legend that may be required and
           -------
be placed thereon, each certificate representing the Shares shall be endorsed
with a legend in substantially the following form:

                             TRANSFER IS RESTRICTED
                             ----------------------

THE SECURITIES EVIDENCED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN RESTRICTIONS
ON TRANSFER SET FORTH IN AN AGREEMENT BETWEEN GLOBAL PAYMENTS INC. AND CANADIAN
IMPERIAL BANK OF COMMERCE, DATED AS OF ____________ __, 200_, A COPY OF WHICH IS
AVAILABLE FROM THE COMPANY.

           (b) Bank agrees that the Company may also endorse any other legends
required by applicable federal or state securities laws and securities laws of
applicable foreign jurisdictions. The Company shall not be required (a) to
transfer on its books any Shares that have been sold or transferred in violation
of the provisions of this Agreement (including the foregoing legends), or (b) to
treat as the Beneficial Owner of the Shares, or otherwise to accord voting or
dividend rights to, any transferee to whom the Shares have been transferred in
contravention of this Agreement (or such legends).

           (c) The Company shall issue new certificates not bearing the legends
set forth or contemplated above in exchange for legended certificates (i) as
provided in Section 4.3(o) or (ii) upon the request of any Holder who submits
such certificates to the Company for exchange together with an opinion of
counsel reasonably acceptable to the Company to the effect that such legend or
legends are no longer required under the Securities Act or applicable state
securities laws and that the securities represented by such certificates are no
longer subject to transfer restrictions under this Agreement.

     6.2.  Enforceability/Severability. The parties hereto agree that each
           ---------------------------
provision of this Agreement shall be interpreted in such a manner as to be
effective, valid and enforceable to the fullest extent permitted under
applicable law. If any provision of this Agreement shall nonetheless be held to
be prohibited by or invalid under applicable law, such provision shall be
effective only to the extent of such prohibition or invalidity, without
invalidating the remainder of such provision or the remaining provisions of this
Agreement.

     6.3.  Remedies. Each party hereto will be entitled to enforce its rights
           --------
under this Agreement specifically, to recover damages by reason of any breach of
any provision hereof, and to exercise all other rights existing in its favor.
Each party hereto agrees and acknowledges that money damages may not be an
adequate remedy for any breach of the provisions of this Agreement and that the
parties hereto would be irreparably damaged in the event any of the provisions
of this Agreement were not performed in accordance with their specific terms or
were

                                       20
<PAGE>

otherwise breached. It is accordingly agreed that either party hereto shall be
entitled to preliminary and permanent injunctive relief to prevent breaches of
the provisions of this Agreement by the other party hereto without the necessity
of proving actual damages or of posting any bond, and to enforce specifically
the terms and provisions hereof and thereof, which rights shall be cumulative
and in addition to any other remedy to which the parties hereto may be entitled
hereunder or at law or equity.

     6.4.  Entire Agreement; Successors and Assigns. This Agreement constitutes
           ----------------------------------------
the entire agreement between the parties hereto relative to the subject matter
hereof and supersedes any previous agreement among the parties. Subject to the
exceptions specifically set forth in this Agreement, the terms and conditions of
this Agreement shall inure to the benefit of and be binding upon the respective
executors, administrators, heirs, successors and assigns of the parties. Bank
may assign or transfer its rights under this Agreement to a Subsidiary or other
Affiliate.

     6.5.  Governing Law; Waiver of Jury Trial, Arbitration. (i) This Agreement
           ------------------------------------------------
shall be governed by and construed in accordance with the laws of the State of
New York applicable to contracts made and to be performed therein. The parties
to this Agreement hereby agree to submit to the jurisdiction of the courts of
the State of New York, the courts of the United States of America for the
Southern District of New York, and appellate courts from any thereof in any
action or proceeding arising out of or relating to this Agreement. The parties
hereto irrevocably and unconditionally waive trial by jury in any legal action
or proceeding in relation to this Agreement and for any counterclaim therein.
Any dispute or controversy between the Company and any Holder arising under or
in connection with this Agreement shall be resolved by arbitration (by three
arbitrators) in New York, New York conducted in accordance with the then
prevailing rules of the American Arbitration Association, except that, in the
selection of the panel of three arbitrators, the Company and such Holder shall
each select one arbitrator and such party-selected arbitrators shall select the
third arbitrator. The parties hereby agree that no party shall be entitled to
punitive damages hereunder. If any party shall fail to select an arbitrator
within 30 days after being notified by the other party of the commencement of
arbitration proceedings under this Section 6.5, the notifying party may apply to
the American Arbitration Association for the appointment of an arbitrator on
behalf of the other party. The judgment of the arbitrators in any such
proceeding shall be final, binding and conclusive on the parties, and a judgment
may be entered by the prevailing party on account thereof. The prevailing party
or parties in an arbitration conducted pursuant to this Section 6.5 shall be
entitled to recover its legal fees and expenses from the losing party or parties
thereof.

     6.6.  Counterparts. This Agreement may be executed in counterparts, each of
           ------------
which shall be an original, but all of which together shall constitute one and
the same instrument.

     6.7.  Headings. The section headings of this Agreement are for convenience
           --------
and shall not by themselves determine the interpretation of this Agreement.

     6.8.  Notices. Any notice required or permitted hereunder shall be given in
           -------
writing and shall be conclusively deemed effectively given (a) upon personal
delivery, (b) one Business Day after deposit with a nationally recognized
overnight delivery service, (c) five days after deposit in the United States
mail, by registered or certified mail, postage prepaid, or (d) when telecopied,

                                       21
<PAGE>

receipt acknowledged, addressed in each case to the appropriate address and
facsimile numbers set forth below (or to such other address as a party may
designate by ten days' advance written notice to the other parties):

           If to Bank, to:

           c/o CIBC World Markets Inc.
           161 Bay Street, BCE Place
           7th Floor
           Toronto, Ontario M5J 258
           Attention: Richard E. Venn, Senior Executive Vice President
           Facsimile No.: (416) 594-8223
           and
           Attention: David Marshall, Vice Chairman
           Facsimile No.: (416) [___-____]

           with a copy to:

           Canadian Imperial Bank of Commerce
           Legal and Compliance Division
           199 Bay Street
           Commerce Court West
           15th Floor
           Toronto, Ontario M5L 1A2
           Attention: Robert J. Richardson, Associate General Counsel
           Facsimile No.: (416) 304-2860

           and to:

           Simpson Thacher & Bartlett
           425 Lexington Avenue
           New York, New York 10017
           Attention: Lee Meyerson, Esq.
           Facsimile No.: (212) 455-2502

           If to the Company, to:

           Global Payments Inc.
           #2 National Data Plaza
           Atlanta, Georgia 30329-2010
           Attention: Office of the General Counsel
           Facsimile No: (404) 728-2990

     6.9.  Amendment of Agreement. This Agreement may be amended and the Company
           ----------------------
may take any action herein prohibited, or omit to perform any act herein
required to be performed by it, only if the Company shall have obtained the
written consent to such amendment, action or omission to act, of the Holders of
a majority of the Registrable Securities

                                       22
<PAGE>

then outstanding. Each Holder of any Registrable Securities at the time or
thereafter outstanding shall be bound by any consent authorized by this Section
6.9, whether or not such Registrable Securities shall have been marked to
indicate such consent.

     6.10. No Inconsistent Agreements. The Company agrees not to enter into any
           --------------------------
other agreement that is inconsistent with or conflicts with any provision of
this Agreement or which would impair its ability to perform its obligations
under this Agreement on a timely basis.

                                       23
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of
the date above set forth.


                              GLOBAL PAYMENTS INC.


                              By:
                                 --------------------------------------------
                                 Name:
                                 Title:


                              CANADIAN IMPERIAL BANK OF COMMERCE


                              By:
                                 --------------------------------------------
                                 Name:  Richard E. Venn
                                 Title:  Senior Executive Vice President


                              By:
                                 --------------------------------------------
                                 Name:  David Marshall
                                 Title:  Vice Chairman

                                       24